{
    "91216": {
        "nid": 91216,
        "type": "tache",
        "title": "Tache - NESTENN - JLJ PARTINVEST - 06\/01\/2022",
        "author_uid": 27,
        "created": "2022-01-06 09:37:01",
        "changed": "2024-12-09 22:06:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2022-01-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2022-01-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "45077": {
                    "id": "45077",
                    "fields": {
                        "field_description": "\r\n\r\nMail de Natacha pour me demander de changement le nom d'utlisateur&nbsp;Gwendoline sera désormais celui de Magalie Denizane sur l'agence de St Brieuc.\r\n\r\nEt donc bien recréer un compte softphone uniquement à Gwendoline.&nbsp;\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/01\/2022 09:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "45160": {
                    "id": "45160",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/01\/2022 16:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "45161": {
                    "id": "45161",
                    "fields": {
                        "field_description": "<p>Je viens de faire le nécessaire et faire suivre à Natacha les QR Codes des 2 comptes.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/01\/2022 16:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "NESTENN - JLJ PARTINVEST"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SITE ST BRIEUC: CHANGEMENT NOM UTILISATEUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/10\/2022 15:34:17"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189117": {
                    "id": "189117",
                    "fields": {
                        "field_ci_commentaire": "Gwendoline CADIOU - g.cadiou@nestenn.com\r\n"
                    }
                }
            }
        }
    },
    "93189": {
        "nid": 93189,
        "type": "tache",
        "title": "Tache - FOLGAR COUVERTURE - 23\/03\/2022",
        "author_uid": 27,
        "created": "2022-03-23 16:43:12",
        "changed": "2024-12-09 22:06:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Haute"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2022-04-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2022-03-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "51802": {
                    "id": "51802",
                    "fields": {
                        "field_description": "<p>Mail de Candide pour me demander de prévoir le changement du message de répondeur pour leurs congés du 25\/03 à 12h au 04\/04 à 9h.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/03\/2022 16:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "51926": {
                    "id": "51926",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/03\/2022 12:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "51927": {
                    "id": "51927",
                    "fields": {
                        "field_description": "<p>Je convertis le fichier envoyé par Candide en .wav et contacte Coriolis pour programmer le renvoi vers messagerie avec la nouvelle annonce sur la plage indiquée. Je ferai un test demain après midi pour confirmation.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2022 11:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "52006": {
                    "id": "52006",
                    "fields": {
                        "field_description": "<p>Test ok. Vérifier la suppression le 4 avril.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2022 12:20",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "53198": {
                    "id": "53198",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/04\/2022 09:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "53199": {
                    "id": "53199",
                    "fields": {
                        "field_description": "<p>Après vérification à 9h00, le message n'est pas levé. Je fais le nécessaire avec Coriolis qui remet le SVI. Vérification Ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2022 09:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "53200": {
                    "id": "53200",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHEREL Candide (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/04\/2022 09:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FOLGAR COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT MESSAGE REPONDEUR POUR VACANCES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/04\/2022 09:09:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189185": {
                    "id": "189185",
                    "fields": {
                        "field_ci_commentaire": "Verifier à 12h\r\n"
                    }
                }
            }
        }
    },
    "102221": {
        "nid": 102221,
        "type": "tache",
        "title": "Tache - BODADOU - 14\/06\/2022",
        "author_uid": 27,
        "created": "2022-06-14 12:02:32",
        "changed": "2024-12-09 22:07:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2022-06-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2022-06-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "62218": {
                    "id": "62218",
                    "fields": {
                        "field_description": "<p>Mail de Steven pour m'indiquer que les fixes de Kerne ne peuvent plus appeler l'étranger.<\/p>\r\n\r\n<p>Je contacte Coriolis afin de vérifier que le mode apprentissage soit bien en place.<\/p>\r\n\r\n<p>Tous les techniciens sont en ligne donc je dois être recontactée<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2022 11:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "62234": {
                    "id": "62234",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/06\/2022 12:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "62235": {
                    "id": "62235",
                    "fields": {
                        "field_description": "<p>Je recontacte Coriolis car ils ont tentés de me joindre mais j'étais en ligne.<\/p>\r\n\r\n<p>Coriolis me confirme que le mode apprentissage n'était plus en place et ils viennent donc de remettre celui ci, les lignes fixes doivent donc de nouveau pouvoir joindre l'étranger.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2022 12:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "62236": {
                    "id": "62236",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/06\/2022 12:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>KERNE - APPELS DEPUIS LES FIXES IMPOSSIBLE VERS ETRANGER<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/06\/2022 12:02:47"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189205": {
                    "id": "189205",
                    "fields": {
                        "field_ci_commentaire": "02 98 52 99 00\r\n"
                    }
                }
            }
        }
    },
    "139763": {
        "nid": 139763,
        "type": "tache",
        "title": "Tache - MMA LE TOURNEUR - 03\/10\/2022",
        "author_uid": 6406,
        "created": "2022-10-03 10:01:34",
        "changed": "2024-12-09 22:07:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2022-10-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2022-10-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "80326": {
                    "id": "80326",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Emmanuel LETOURNEUR (0298464294) qui indique trouver complexe leur système de mise en place des message d'absence exceptionnels. Ils ont besoin que la messagerie soit activée de manière exceptionnelle demain de 9h à 14h30.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/10\/2022 09:51",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "80350": {
                    "id": "80350",
                    "fields": {
                        "field_description": "<p>Je contacte Emmanuel par téléphone afin de faire le point et ré expliquer la manip.<\/p>\r\n\r\n<p>J'ai Mr AUDRIN en ligne qui m'indique qu'Emmanuel est en entretien donc je demande s'il peut me recontcater une fois dispo.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/10\/2022 10:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "80369": {
                    "id": "80369",
                    "fields": {
                        "field_description": "<p>Emmanuel a essayé de me recontacter mais j'étais en ligne.<\/p>\r\n\r\n<p>Appel téléphonique à Emmanuel LETOURNEUR (0298464294). Je lui ré explique la manip.<\/p>\r\n\r\n<p>Et vu avec Emmanuel il va me faire suivre un fichier audio avec le message vocal de messagerie à faire injecter sur le poste ACCUEIL 2 pour que demain il puisse renvoyer les appels vers cette messagerie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/10\/2022 11:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "80401": {
                    "id": "80401",
                    "fields": {
                        "field_description": "<p>Je relance Emmanuel par mail car pas eu le retour du mail.<\/p>\r\n\r\n<p>En même temps Emmanuel me fait suivre le fichier mp3 - je le fait donc suivre à ACTIF TELECOM pour intégration.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/10\/2022 14:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "80634": {
                    "id": "80634",
                    "fields": {
                        "field_description": "<p>Le fichier a bien été intégré hier après midi par ACTIF TELECOM et j'avais fait le retour à Emmanuel par mail avec rappel de la manip.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/10\/2022 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "80637": {
                    "id": "80637",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/10\/2022 10:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "80638": {
                    "id": "80638",
                    "fields": {
                        "field_description": "<p>Je teste d'appel le standard de BREST - je tombe bien sur le bon répondeur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/10\/2022 10:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "80639": {
                    "id": "80639",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/10\/2022 10:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MISE EN PLACE DE MESSAGE D'ABSENCE EXCEPTIONNEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/10\/2022 10:21:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189237": {
                    "id": "189237",
                    "fields": {
                        "field_ci_commentaire": "Le poste BORNE sonne en 1ier. Une touche a été créée sur celui-ci, à savoir  RV Absence + touche activ\/désactiv pour désactiver le renvoi vers le répondeur d'absence. Pour mettre en place le renvoi d’appel vers la messagerie de fermeture exceptionnelle il faut donc appuyer sur la touche RV Absence.\r\n\r\n \r\n\r\nA noter qu'il faut personnaliser la messagerie vocale du poste ACCUEIL 2 lors des fermetures exceptionnelles car la touche de RV absence du poste BORNE renvoi les appels vers la messagerie vocale du poste ACCUEIL 2.\r\n"
                    }
                }
            }
        }
    },
    "148005": {
        "nid": 148005,
        "type": "tache",
        "title": "Tache - ML SOLUTIONS  - 06\/12\/2022",
        "author_uid": 27,
        "created": "2022-12-06 11:52:25",
        "changed": "2024-12-09 22:08:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2022-12-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2022-12-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "88859": {
                    "id": "88859",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Standard Hennebont, 0297331919<\/p>\r\n\r\n<p>Mail d'Audrey&nbsp;LE GOURIELLEC pour m'indiquer qu'elle n'a à nouveau plus accès au web client. Son IP n'a pourtant pas changé:&nbsp;<strong>45.9.107.123<\/strong>.<\/p>\r\n\r\n<p>Appel à CORIOLIS afin d'ouvrir un nouveau ticket. Tous les techniciens sont en ligne, je dois donc être recontactée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/12\/2022 11:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "88873": {
                    "id": "88873",
                    "fields": {
                        "field_description": "<p>J'ai une technicienne en ligne (Amal GENOUATI) qui m'indique faire une MAJ de son côté et me demande de faire tester de suite à la cliente.<\/p>\r\n\r\n<p>Je tente de la contacter de suite en mettant en attente CORIOLIS: pas de réponse.<\/p>\r\n\r\n<p>Je demande donc à Amal d'ouvrir un ticket afin que je puisse la tenir informée via celui ci. Ticket N°57251.<\/p>\r\n\r\n<p>Mail à la cliente afin de savoir si ok ou non<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/12\/2022 11:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "88911": {
                    "id": "88911",
                    "fields": {
                        "field_description": "<p>Retour d'Audrey, cela ne fonctionne toujours pas. J'ai donc refais la remontée à CORIOLIS via le ticket.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/12\/2022 16:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "89013": {
                    "id": "89013",
                    "fields": {
                        "field_description": "<p>Je relance CORIOLIS par téléphone. Le technicien que j'ai en ligne m'indique avoir fait la remontée à Nadher, le responsable.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/12\/2022 10:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "89500": {
                    "id": "89500",
                    "fields": {
                        "field_description": "<p>Je relance CORIOLIS par téléphone et demande à avoir Nadher en ligne.<\/p>\r\n\r\n<p>Nadher m'indique faire des modifs et me demande de tester de suite avec la cliente: cela ne fonctionne pas, elle n'est pas dispo cet après midi pour faire le point mais à compter de demain matin&nbsp; 9h.<\/p>\r\n\r\n<p>Nadher contactera donc demain matin Audrey pour faire le point.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/12\/2022 16:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "89722": {
                    "id": "89722",
                    "fields": {
                        "field_description": "<p>Je relance le service technique CORIOLIS car pas eu de retour de résolution. Nadher m'indique ne pas avoir recontacté la cliente mardi comme convenu.. Je tente donc de contacter la cliente afin de les mettre en relation de suite. La cliente ne répond pas. Je demande donc à Nadher de la recontacter ce jour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/12\/2022 10:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "90112": {
                    "id": "90112",
                    "fields": {
                        "field_description": "<p>Mail de la cliente pour m'indiquer qu'elle n'a toujours pas eu de retour de Coriolis malgré mes relances.<\/p>\r\n\r\n<p>Je relance donc une nouvelle fois CORIOLIS par téléphone. Nadher contact en direct la cliente et me met en attente le temps de leur CT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/12\/2022 15:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "90123": {
                    "id": "90123",
                    "fields": {
                        "field_description": "<p>Nadher m'indique qu'il a supprimer toutes les restrictions d'IP et du coup la cliente à ce moment avait de nouveau l'accès.&nbsp;<\/p>\r\n\r\n<p>Je demande à Audrey de me le confirmer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/12\/2022 15:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "90585": {
                    "id": "90585",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/12\/2022 12:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "90586": {
                    "id": "90586",
                    "fields": {
                        "field_description": "<p>Audrey LE GOURIELLEC m'a confirmé durant mes congés qu'elle avait bien eu Nadher en ligne le 16\/12<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/12\/2022 12:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "90587": {
                    "id": "90587",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MORVAN Audrey (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/12\/2022 12:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PLUS ACCES AU WEB CLIENT POUR AUDREY&nbsp;LE GOURIELLEC<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/12\/2022 12:05:19"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189259": {
                    "id": "189259",
                    "fields": {
                        "field_ci_commentaire": "Si pas de retour d'Audrey (Hennebont - 0297331919)  entre temps alors la relancer afin de vérifier que c'est réglé \r\n"
                    }
                }
            }
        }
    },
    "148888": {
        "nid": 148888,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 23\/12\/2022",
        "author_uid": 6406,
        "created": "2022-12-23 10:08:09",
        "changed": "2024-12-09 22:08:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-01-03 00:00:00"
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2022-12-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "90468": {
                    "id": "90468",
                    "fields": {
                        "field_description": "<p>Mail de M. BATARD&nbsp;pour mise en place d'un message pour les congé. A partir d'aujourd'hui 12h jusqu'au 2\/01 à 18h. Je fais la demande à Actif télécom<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/12\/2022 10:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "90528": {
                    "id": "90528",
                    "fields": {
                        "field_description": "<p>Test Ok, renvoi activé par AT ce jour. Contrôler la lever au 03\/01<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/12\/2022 17:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "91709": {
                    "id": "91709",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/01\/2023 12:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "91710": {
                    "id": "91710",
                    "fields": {
                        "field_description": "<p>Messsagerie levée Ok<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/01\/2023 11:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MISE EN PLACE DE LA MESSAGERIE POUR CONGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/01\/2023 11:49:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189269": {
                    "id": "189269",
                    "fields": {
                        "field_ci_commentaire": "Le message est dans le dossier Synema &gt; Administratif &gt; 2022\r\n"
                    }
                }
            }
        }
    },
    "160968": {
        "nid": 160968,
        "type": "tache",
        "title": "Tache - POLLEN VOYAGE - 23\/03\/2023",
        "author_uid": 6406,
        "created": "2023-03-23 16:53:11",
        "changed": "2024-12-09 22:08:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-03-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "108162": {
                    "id": "108162",
                    "fields": {
                        "field_description": "<p>Mail de Raphaëlle indiquant ne pas pouvoir joindre l'international. Je demande tout de suite à Coriolis de remettre le mode apprentissage sur la ligne. Mise enplace pour 120 jours Ok. A suivre et remettre en place tous les 4 mois.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/03\/2023 16:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "124955": {
                    "id": "124955",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS afin de faire remettre le mode apprentissage et cela pour tout le temps et pas seulement.<\/p>\r\n\r\n<p>J'ai Amal GENOUATI en ligne qui me demande de lui faire suivre la demande par écrit sur son adresse mail afin d'avoir une trace et traiter la demande.<\/p>\r\n\r\n<p>amal.guenouati@intelcia.com&nbsp;<\/p>\r\n\r\n<p>Mail fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2023 11:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "125186": {
                    "id": "125186",
                    "fields": {
                        "field_description": "<p>Mail de relance à Amal.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/07\/2023 14:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "125431": {
                    "id": "125431",
                    "fields": {
                        "field_description": "<p>Je relance Amal ce jour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2023 09:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "125492": {
                    "id": "125492",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis, mode apprentissage Ok pour 120 jours.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/08\/2023 09:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "133449": {
                    "id": "133449",
                    "fields": {
                        "field_description": "<p>Mail à Nadher et Boubacar pour qu'ils puissent trouver une solution côté CORIOLIS pour ne pas mettre de date de fin au mode apprentissage pour ce client au vu de leur secteur d'activité.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/10\/2023 11:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "133459": {
                    "id": "133459",
                    "fields": {
                        "field_description": "<p>Retour de Boubacar m'indiquant que s'il ne met pas de blocage au bout de 120 jours alors c'est la responsabilité du client qui est en jeu et non plus celle de CORIOLIS en cas de piratage d'appels.<\/p>\r\n\r\n<p>Je laisse donc en l'état.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/10\/2023 14:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "142752": {
                    "id": "142752",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour remettre le mode apprentissage à nouveau car celui ci va arriver à échéance.<\/p>\r\n\r\n<p>CORIOLIS m'indiquer repousser le mode apprentissage jusqu'au 11\/02\/24.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2023 09:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153206": {
                    "id": "153206",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour prolonger le mode apprentissage. Le nécessaire est fait pour 2 mois.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/02\/2024 11:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161191": {
                    "id": "161191",
                    "fields": {
                        "field_description": "<p>Je renouvelle le mode apprentissage pour 60 jours.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/04\/2024 09:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "169150": {
                    "id": "169150",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis. Mode apprentissage Ok pour 60 jours de plus.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2024 16:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177626": {
                    "id": "177626",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis. Mode apprentissage Ok pour 60 jours de plus.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 09:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182165": {
                    "id": "182165",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis. Mode apprentissage Ok pour 60 jours de plus.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 09:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187829": {
                    "id": "187829",
                    "fields": {
                        "field_description": "<p>Mode apprentissage ok pour 60 jours.<br \/>\r\nJe fais une demande d'apprentissage permanent par mail à \"dhahbia.bengaraali@intelcia.com\" pour ne plus à avoir à les relancer.&nbsp;<br \/>\r\n<br \/>\r\nVérifier si c'est bien ok d'ici deux mois.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/11\/2024 15:45",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "187830": {
                    "id": "187830",
                    "fields": {
                        "field_description": "<p>Retour preuve d'activation mode apprentissage en perpétuel en PJ&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/11\/2024 16:02",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "188164": {
                    "id": "188164",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/12\/2024 17:09",
                        "field_description_auteur": "Yann"
                    }
                },
                "188165": {
                    "id": "188165",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GUILLOUX Raphaëlle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/12\/2024 17:09",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "POLLEN VOYAGE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS VERS L'INTERNATIONAL IMPOSSIBLE &gt; MODE APPRENTISSAGE A METTRE EN&nbsp;&nbsp;PERMANENCE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/12\/2024 17:08:17"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189287": {
                    "id": "189287",
                    "fields": {
                        "field_ci_commentaire": "Je laisse le message internet au cas où, mais normalement la demande d'activation perpétuel avait été validé.\r\n\r\nLe 27\/11  : Vérifier que le mode apprentissage est toujours ok d'ici deux mois après demande en perpétuel.\r\n"
                    }
                }
            }
        }
    },
    "162486": {
        "nid": 162486,
        "type": "tache",
        "title": "Tache - BODADOU - 13\/04\/2023",
        "author_uid": 27,
        "created": "2023-04-13 13:53:47",
        "changed": "2024-12-09 22:08:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-04-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-04-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "110996": {
                    "id": "110996",
                    "fields": {
                        "field_description": "<p>Mail de Steven qui m'indique que le <strong>18\/04 une coupure d'électricité est prévue de 8h30 à 12h <\/strong>sur le site de Quimper.<\/p>\r\n\r\n<p>Il faut donc que nous prévoyons la mise en place d'un renvoi d'appel des lignes vers le&nbsp;07 57 41 94 01.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/04\/2023 13:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "111704": {
                    "id": "111704",
                    "fields": {
                        "field_description": "<p>Renvoi d'appel Ok. Test Ok. Lever le renvoi dès que la coupure est passée.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/04\/2023 09:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "111723": {
                    "id": "111723",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/04\/2023 12:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "111724": {
                    "id": "111724",
                    "fields": {
                        "field_description": "<p>Fin de coupure confirmée. Renvoi d'appel levé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/04\/2023 12:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "111725": {
                    "id": "111725",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/04\/2023 12:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERNE] FAIRE RENVOI TRUNK VERS 06 CAR COUPURE ELEC<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/04\/2023 12:02:09"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189291": {
                    "id": "189291",
                    "fields": {
                        "field_ci_commentaire": "ATTENTION demander à CORIOLIS de renvoyer toutes les lignes du trunk sip sur le mobile car postes déportés de Bleuniou seront aussi ko du coup.\r\n"
                    }
                }
            }
        }
    },
    "174764": {
        "nid": 174764,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 06\/07\/2023",
        "author_uid": 27,
        "created": "2023-07-06 09:49:36",
        "changed": "2024-12-09 22:08:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-07-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-07-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "122527": {
                    "id": "122527",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Mickaël SIMON (0298445979).<br \/>\r\nLigne : Actif Telecom, Fixe, Standard, 0298445979<\/p>\r\n\r\n<p>Il faut <strong><u>demander à ACTIF TELECOM la mise en place d'un renvoi d'appel du&nbsp;0298445979 du&nbsp;vendredi 07.07 à 9h jusqu'au vendredi 28.07 à 18h vers le 02.98.98.79.53.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/07\/2023 09:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "122545": {
                    "id": "122545",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/07\/2023 10:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "122546": {
                    "id": "122546",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/07\/2023 10:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "122646": {
                    "id": "122646",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/07\/2023 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "122657": {
                    "id": "122657",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/07\/2023 09:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "122663": {
                    "id": "122663",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/07\/2023 09:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "122667": {
                    "id": "122667",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Mickael SIMON (0298445979) afin de m'assurer que je tombe bien sur Quimper. Oui c'est bien ok.<\/p>\r\n\r\n<p>Je repousse la tâche au 31.07 afin que nous vérifions que le renvoi est bien supprimé.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/07\/2023 09:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "122670": {
                    "id": "122670",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/07\/2023 09:23",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "125289": {
                    "id": "125289",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/07\/2023 15:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "125291": {
                    "id": "125291",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/07\/2023 15:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "125292": {
                    "id": "125292",
                    "fields": {
                        "field_description": "<p>Renvoi d'appel supprimé Ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/07\/2023 15:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "125293": {
                    "id": "125293",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON  Mickael (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/07\/2023 15:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
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            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROGRAMMER RENVOI D'APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/07\/2023 15:46:36"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189319": {
                    "id": "189319",
                    "fields": {
                        "field_ci_commentaire": "Vérifier le 31.07 que le renvoi d'appel est bien supprimé.\r\n"
                    }
                }
            }
        },
        "questions_reponses": {
            "174767": {
                "nid": 174767,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 06\/07\/2023 - 06\/07\/2023 - 10:55",
                "author_uid": 27,
                "created": "2023-07-06 10:55:31",
                "changed": "2023-07-31 15:46:23",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 06\/07\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-07-07 09:20:54"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "122658": {
                            "id": "122658",
                            "fields": {
                                "field_qr_horodatage": "07\/07\/2023 09:06",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "122671": {
                            "id": "122671",
                            "fields": {
                                "field_qr_horodatage": "07\/07\/2023 09:23",
                                "field_qr_message": "<p>oui<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "122544": {
                            "id": "122544",
                            "fields": {
                                "field_qr_horodatage": "06\/07\/2023 10:55",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PROGRAMMER RENVOI D'APPELS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>06\/07\/2023 09:46 - L'HELGOUARC'H Julie : <\/strong>Appel téléphonique de la part de Mickaël SIMON (0298445979).<br \/>\r\nLigne : Actif Telecom, Fixe, Standard, 0298445979<br\/>\r\n\r\nIl faut <strong><u>demander à ACTIF TELECOM la mise en place d'un renvoi d'appel du&nbsp;0298445979 du&nbsp;vendredi 07.07 à 9h jusqu'au vendredi 28.07 à 18h vers le 02.98.98.79.53.<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "122664": {
                            "id": "122664",
                            "fields": {
                                "field_qr_horodatage": "07\/07\/2023 09:19",
                                "field_qr_message": "<p>Super merci :)<\/p>\r\n\r\n<p>As-tu mis en place en auto la désactivation du renvoi pour le 28.07 au soir ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "125290": {
                            "id": "125290",
                            "fields": {
                                "field_qr_horodatage": "31\/07\/2023 15:46",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-07-31 15:46:12"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "176889": {
        "nid": 176889,
        "type": "tache",
        "title": "Tache - SARL BUCHOU - 27\/07\/2023",
        "author_uid": 27,
        "created": "2023-07-27 15:13:53",
        "changed": "2024-12-09 22:08:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-07-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-07-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "125122": {
                    "id": "125122",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Fixe, 0240269248<\/p>\r\n\r\n<p>Mail de Mme BRIAND qui demande à a<strong><u>voir les BLF suivantes sur les postes filaires:<\/u><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>BATAILLON Quentin Apprenti -&nbsp;06 51 20 99 30<\/li>\r\n\t<li>GALLIOT Maxime Apprenti -&nbsp;06 22 60 83 31<\/li>\r\n\t<li>DUFOUR Romain Apprenti -&nbsp;06 52 35 20 36<\/li>\r\n\t<li>GUENEVEUX Cyril -&nbsp;07 85 38 92 59<\/li>\r\n<\/ul>\r\n\r\n<p>Je demande cela à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/07\/2023 12:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "125125": {
                    "id": "125125",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/07\/2023 15:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "125157": {
                    "id": "125157",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/07\/2023 10:30",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "125159": {
                    "id": "125159",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/07\/2023 10:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "125225": {
                    "id": "125225",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/07\/2023 09:32",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "125294": {
                    "id": "125294",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/07\/2023 15:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "125296": {
                    "id": "125296",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/07\/2023 15:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "125297": {
                    "id": "125297",
                    "fields": {
                        "field_description": "<p>AT confirme le traitement de la demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/07\/2023 15:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "125298": {
                    "id": "125298",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIAND Nathalie  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/07\/2023 15:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS BUCHOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>AJOUT BLF SUR POSTE COMPTA (NATHALIE) ET CORINNE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/07\/2023 15:47:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189330": {
                    "id": "189330",
                    "fields": {
                        "field_ci_commentaire": "Vérifier que Nioc confirme sur la Q\/R avoir fait le nécessaire et une fois oui vérifier auprès de la cliente.\r\n"
                    }
                }
            }
        },
        "questions_reponses": {
            "176890": {
                "nid": 176890,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SARL BUCHOU - 27\/07\/2023 - 27\/07\/2023 - 15:14",
                "author_uid": 27,
                "created": "2023-07-27 15:14:18",
                "changed": "2023-07-31 15:47:21",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SARL BUCHOU - 27\/07\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-07-28 10:48:33"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SAS BUCHOU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "125158": {
                            "id": "125158",
                            "fields": {
                                "field_qr_horodatage": "28\/07\/2023 10:28",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Les étiquettes sont trop longues, je mets quoi en 8 caractères ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "125226": {
                            "id": "125226",
                            "fields": {
                                "field_qr_horodatage": "31\/07\/2023 09:25",
                                "field_qr_message": "<p>OK<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "125124": {
                            "id": "125124",
                            "fields": {
                                "field_qr_horodatage": "27\/07\/2023 15:14",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SARL BUCHOU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>AJOUT BLF SUR POSTE COMPTA (NATHALIE) ET CORINNE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>27\/07\/2023 12:59 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Fixe, 0240269248<br\/>\r\n\r\nMail de Mme BRIAND qui demande à a<strong><u>voir les BLF suivantes sur les postes filaires:<\/u><\/strong><br\/>\r\n\r\n<ul>\r\n\t<li>BATAILLON Quentin Apprenti -&nbsp;06 51 20 99 30<\/li>\r\n\t<li>GALLIOT Maxime Apprenti -&nbsp;06 22 60 83 31<\/li>\r\n\t<li>DUFOUR Romain Apprenti -&nbsp;06 52 35 20 36<\/li>\r\n\t<li>GUENEVEUX Cyril -&nbsp;07 85 38 92 59<\/li>\r\n<\/ul>\r\n\r\nJe demande cela à ACTIF TELECOM.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "125160": {
                            "id": "125160",
                            "fields": {
                                "field_qr_horodatage": "28\/07\/2023 10:47",
                                "field_qr_message": "<p>Quent&nbsp;Ap<\/p>\r\n\r\n<p>Max Ap<\/p>\r\n\r\n<p>Rom Ap<\/p>\r\n\r\n<p>Cyril G<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "125295": {
                            "id": "125295",
                            "fields": {
                                "field_qr_horodatage": "31\/07\/2023 15:47",
                                "field_qr_message": "<p>Merci Nico.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-07-31 15:47:12"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "2"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "177071": {
        "nid": 177071,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 11\/08\/2023",
        "author_uid": 6406,
        "created": "2023-08-11 09:20:04",
        "changed": "2024-12-09 22:08:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-08-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-08-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "125866": {
                    "id": "125866",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de BERNARD CHATELIER MORVAN (0616490038) qui indique que Stéphane CRAMBES quitte la Sté ce soir à 17h30. Il faudra donc router les appels de Pleyben vers Chateauneuf jusqu'à mi septembre.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/08\/2023 09:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "125919": {
                    "id": "125919",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/08\/2023 16:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "125920": {
                    "id": "125920",
                    "fields": {
                        "field_description": "<p>CT avec Bernard. Il me demande de sortir Stéphane de la file d'atente par anticipation. Je fais le nécessaire. L'appel à Pleyben sonne bien sur le 3CX de Bernard.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/08\/2023 16:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "125921": {
                    "id": "125921",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHATELIER MORVAN BERNARD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/08\/2023 16:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT DE LA STRATEGIE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/08\/2023 16:21:40"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189333": {
                    "id": "189333",
                    "fields": {
                        "field_ci_commentaire": "Dans espace Admin. Aller sur 'File d'attente' puis '8003' puis 'menu Agent', cocher 2904 et supprimer. \r\n"
                    }
                }
            }
        }
    },
    "181278": {
        "nid": 181278,
        "type": "tache",
        "title": "Tache - REST CONSTRUCTIONS - 07\/09\/2023",
        "author_uid": 27,
        "created": "2023-09-07 14:10:01",
        "changed": "2023-11-10 12:27:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-09-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "128607": {
                    "id": "128607",
                    "fields": {
                        "field_description": "<p>Cf mail en PJ sur les points à revoir suite à mon passage sur site hier.<\/p>\r\n\r\n<p>Attente retour de CYBERA pour la partie 3CX\/DECT et de Ferroxyde pour la partie Wifi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/09\/2023 14:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "128852": {
                    "id": "128852",
                    "fields": {
                        "field_description": "<p>Je relance CYBERA et FERROXYDE car pas eu de retour de leur part suite à mon mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2023 09:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "129165": {
                    "id": "129165",
                    "fields": {
                        "field_description": "<p>CT hier avec Cybera qui me confirme être sur le sujet.<\/p>\r\n\r\n<p>Je lui fait un mail afin qu'il me confirme par écrit le passage de son tech Nathan vendredi.<\/p>\r\n\r\n<p>Je lui demande aussi par mail le délai pour mise en oeuvre de ce qui a été demandé jeudi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2023 09:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "129167": {
                    "id": "129167",
                    "fields": {
                        "field_description": "<p>Je contacte aussi Thibaud de FERROXYDE sur son mobile pour relance car pas eu de retour de sa part. Pas de réponse, je lui laisse un message vocal afin qu'il me recontacte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2023 10:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "129342": {
                    "id": "129342",
                    "fields": {
                        "field_description": "<p>CT avec Cyril W. Il m'indique qu'ils ont quasiment fini de revoir les paramétrages demandés et point sur les bornes. Ils passeront très certainement courant d'après midi le jeudi au final.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2023 15:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "129363": {
                    "id": "129363",
                    "fields": {
                        "field_description": "<p>Appel de&nbsp;Thibaud de FERROXYDE - il m'idique que de son côté il n'avait pas été prévu de couvrir la totalité en wiif et donc normal que sur les 2 secteurs cela ne passe pas bien du tout. Si besoin de couvrir les 2 zones alors il faudra que&nbsp;Thibaud de FERROXYDE prévoit une nouvelle prestation.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2023 15:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "129494": {
                    "id": "129494",
                    "fields": {
                        "field_description": "<p>Mail à Olivier et Axel pour leur indiquer que Cybera doit passer jeudi en après midi pour revoir les bornes DECT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/09\/2023 10:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "129887": {
                    "id": "129887",
                    "fields": {
                        "field_description": "<p>CT avec Cyril W. Il doit refaire le point avec Nathan qui est passé hier sur site afin de voir ce qu'il en est.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/09\/2023 09:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "130229": {
                    "id": "130229",
                    "fields": {
                        "field_description": "<p>CT avec Cyril W. Il est en point avec Nathan, il revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2023 11:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "130838": {
                    "id": "130838",
                    "fields": {
                        "field_description": "<p>Appel à Cyril W pour relance. Pas dispo donc je lui laisse un message vocal.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/09\/2023 14:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "130863": {
                    "id": "130863",
                    "fields": {
                        "field_description": "<p>CT avec Cyril W. Point - Sébastien tente de recontacter Cyril pour continuer le point sur les bornes.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/09\/2023 15:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "131278": {
                    "id": "131278",
                    "fields": {
                        "field_description": "<p>Appel à Cyril W pour faire le point. Pas de réponse, je lui laisse donc un MV afin qu'il me recontacte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2023 14:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "131820": {
                    "id": "131820",
                    "fields": {
                        "field_description": "<p>CT hier avec Cyril, il doit nous faire suivre un point écrit sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2023 10:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "131975": {
                    "id": "131975",
                    "fields": {
                        "field_description": "<p>Retour mail de CYBERA à Sébastien ce matin.<\/p>\r\n\r\n<p>Ct en ce moment même entre Sébastien et Olivier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2023 17:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "132204": {
                    "id": "132204",
                    "fields": {
                        "field_description": "<p>2 Bornes DECT viennent d'être expédiée de chez CYBERA et Cyril indique s'être rapproché de FERROXYDE pour installer celles ci.<\/p>\r\n\r\n<p>J'ai tenté de mon côté de contacter Olivier sur son mobile afin de l'en informer mais je suis tombée directement sur son répondeur qui ne permet pas de laisser de message vocal ...<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/09\/2023 15:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "132321": {
                    "id": "132321",
                    "fields": {
                        "field_description": "<p>Mail de Cyril W pour indiquer que les 2 bornes ont été reçues ce jour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/09\/2023 15:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "132523": {
                    "id": "132523",
                    "fields": {
                        "field_description": "<p>Appel à Thibaud de Ferroxyde afin de savoir s'il a réussi à avoir Olivier de son côté. Non il ne l'a pas eu en ligne. Il m'indique qu'il va luif aire un mail avec le chiffrage pour mise en place des 2 bornes DECT suplémentaires. Je lui demande de nous mettre dans la boucle.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2023 14:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "132564": {
                    "id": "132564",
                    "fields": {
                        "field_description": "<p>Retour du devis de Ferroyxide à Olivier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2023 15:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "132665": {
                    "id": "132665",
                    "fields": {
                        "field_description": "<p>J'ai tenté de joindre ce matin Olivier, pas eu de réponse, j'ai envoyé un SMS. Olivier m'a répondu qu'il devait me recontacter cet am.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/10\/2023 14:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "132930": {
                    "id": "132930",
                    "fields": {
                        "field_description": "<p>Mail d'Olivier à Jérôme pour lui demander de faire suivre le devis à SW et Cyvera. Jérôme me l'a fait suivre et j'ai transmis ce mail à CYBERA. CYBERA va faire un mail de point et essayer de contacter le client par téléphone.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/10\/2023 14:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "133410": {
                    "id": "133410",
                    "fields": {
                        "field_description": "<p>Echanges semaine dernière avec Cyril F de CYBERA. Il a fait suivre un mail à Olivier de son côté pour point et a vu avec Ferroxyde qu'il puisse intervenir pour brancher une borne DECT dans les bureaux au plus vite, à charge CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/10\/2023 10:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "133767": {
                    "id": "133767",
                    "fields": {
                        "field_description": "<p>Appel à Cyril F de CYBERA afin de savoir si une date a été validée par Ferroxyde pour mise en palce de la borne dans les bureaux. Cyril m'indique ne pas avoir eu retour de la date.<\/p>\r\n\r\n<p>Je contacte donc Thibaud. Pas de réponse, je fais donc un mail avec copie à CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/10\/2023 09:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "133828": {
                    "id": "133828",
                    "fields": {
                        "field_description": "<p>Appel de Thibaud pour m'indiquer qu'il va reconfirmer cela mais cela devrait être fait normalement demain.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/10\/2023 11:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "134148": {
                    "id": "134148",
                    "fields": {
                        "field_description": "<p>Ajout de la borne dans les bureau faite ce matin par Thibaud. Celle ci est en service depuis hier soir site à action de paramétrage par&nbsp;CYBERA - Cyril W.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/10\/2023 09:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "134381": {
                    "id": "134381",
                    "fields": {
                        "field_description": "<p>Appel d'Olivier ROPARS sur mon mobile pour m'indiquer que depuis ce matin les téléphones fixes sont OK.<\/p>\r\n\r\n<p>Je lui demande du détail à savoir si souci sur les DECT uniquement ou aussi sur poste filaire de François et ou les softphones.<\/p>\r\n\r\n<p>Olivier m'indiquer que juste souci sur TOUS les DECT.<\/p>\r\n\r\n<p>Appel à CYBERA afin d'ouvrir un ticket. J'ai Nesrine en ligne qui m'indique voir cela de suite avec le client.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2023 11:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "134436": {
                    "id": "134436",
                    "fields": {
                        "field_description": "<p>Appel à Nesrine de CYBERA pour relance\/suivi du ticket. J'ai Cyril W en ligne. Il m'indique demander à Nesrine de revenir vers moi au plus vite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2023 15:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "134502": {
                    "id": "134502",
                    "fields": {
                        "field_description": "<p>Appel à CYBERA pour relance. Nesrine et Cyril W sont tous les 2 en lugne, j'ai donc Sissi qui me demande de rappeler sous quelques minutes.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2023 09:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "134521": {
                    "id": "134521",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine à 10h. Elle me confirme bien avoir eu les clients en ligne hier. En fait seul le DECT d'AXEL posait souci, il y avait un mélange dans les comptes 3CX. Nesrine a donc remis cela à plat et souci de paramétrage réglé. Nesrine me précise qu'Axel utilise donc maintenant l'extension 46&nbsp; sur son DECT + smartphone.<\/p>\r\n\r\n<p>Cyril W me fait un retour écrit en complément du mail de Nesrine concernant l'ajout de la nouvemlle borne DECT dans les bureaux. La&nbsp;nouvelle borne installée au milieu des bureaux absorbe la moitié des appels de REST maintenant, avec des pointes à 4 appels simultanés&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2023 10:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "134529": {
                    "id": "134529",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Axel SAUVEE (0298934254) afin de faire le point.<\/p>\r\n\r\n<ul>\r\n\t<li>Axel me confirme que pour hier c'était bien juste son DECT et que le souci a été réglé par Nesrine. C'est donc OK.<\/li>\r\n\t<li>Concernant la qualité des appels dans les bureaux via les DECT cela semble bien ok depuis l'ajout de la borne au niveau de la baie de brassage.<\/li>\r\n\t<li>Axel m'indique avoir eu un echoc de Pascal - Charpente ext 31 qu'il a un souci mais il ne sait pas si souci avec son DECT ou avec le mobile. Possiblement souci d'internet m'indique Axel.<\/li>\r\n<\/ul>\r\n\r\n<p>Vu avec AXEL je lui fais un mail de récap et nous prévoyons de refaire un point téléphonique le 25\/10 au matin.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2023 10:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "20"
                    }
                },
                "134530": {
                    "id": "134530",
                    "fields": {
                        "field_description": "<p>Mail récap fait à AXEL avec copie à Olivier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2023 11:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "134547": {
                    "id": "134547",
                    "fields": {
                        "field_description": "<p>Mail d'Axel pour m'indiquer qu'il a redémarré le téléphone de Pascal et depuis plus de souci. A noter que je n'ai pas eu la réponse à ma question de savoir si c'est un DECT ou un mobile qui est impacté.<\/p>\r\n\r\n<p>Axel m'indique aussi revenir vers moi si souci entre temps avant le point prévu le 25\/10.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2023 14:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "135667": {
                    "id": "135667",
                    "fields": {
                        "field_description": "<p>Je contacte Axel comme convenu pour point suite à 1 nouvelle semaine d'usage avec notament la borne DECT dans les bureaux.<\/p>\r\n\r\n<ul>\r\n\t<li><strong><u>Plus de souci dans les bureaux<\/u><\/strong>, cela a été confirmé par l'ensemble des utilisateurs<\/li>\r\n\t<li><u><strong>Serrurerie \/ Fred<\/strong><\/u> : il est obligé de le redémarrer plusieurs fois par jours (2 à 3 fois) car n'entend plus rien au bout d'un moment. Il a un message d'erreur comme il n'est plus synchronisé.<\/li>\r\n\t<li><u><strong>Charpente \/ Pascal <\/strong><\/u>: Les communications ne sont audiblent de façon aléatoire ou tout le temps, Axel ne sait pas trop - DECT de moins en moins utilisé car souci. Vu avec Axel il doit me faire un retour écrit avant 12h du souci réel constaté par l'utilisateur.<\/li>\r\n<\/ul>\r\n\r\n<p>Une fois le retour eu d'AXEL alors il est convenu que je fasse un retour écrit à CYBERA avec copie Axel et Olivier afin de régler ces 2 points restants.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/10\/2023 10:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "135699": {
                    "id": "135699",
                    "fields": {
                        "field_description": "<p>Retour d'Axel par mail : \"<em>J’ai pu voir avec Pascal (charpente) et il me précise qu’il n’entend rien dans son téléphone malgré son interlocuteur puisse l’entendre. Ce problème est permanent et du coup il utilise son portable lorsqu’il passe ses coups de fils aux clients ou fournisseurs. Le problème doit sûrement venir de son DECT&nbsp;?!<\/em>\"<\/p>\r\n\r\n<p>Je fais donc mon mail récap a CYBERA et client en copie afin que les points N°2 et 3 soient traités.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/10\/2023 12:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "135729": {
                    "id": "135729",
                    "fields": {
                        "field_description": "<p>CT avec Cyril W de CYBERA, il va lancer un SAV pour le combiné de PASCAL.<\/p>\r\n\r\n<p>Et mail en même temps d'Olivier pour demander d'attribuer des lignes directes or nous n'en avons plus donc je lui propose de créer une tranche de 10 SDA s'il en a vraiement besoin.<\/p>\r\n\r\n<p>J'indique aussi à Olivier que CYBERA a lancé un SAV sur le combiné DECT de Pascal.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/10\/2023 15:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "135933": {
                    "id": "135933",
                    "fields": {
                        "field_description": "<p>Mial de Cyril W pour indiquer que le nouveau DECT pour Pascal devrait arriver en Chronopost ce jour avant 14h. Il demande à ce que le client contact le support CYBERA a réception pour le remplacer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/10\/2023 11:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136038": {
                    "id": "136038",
                    "fields": {
                        "field_description": "<p>Mail de Nesrine pour indiquer qu'elle a pris contact avec le client et effectué le remplacement du combiné cet après midi pour l'extention Charpente.<\/p>\r\n\r\n<p>Il reste donc pour moi&nbsp;à voir pour l'ext de la serrurerie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/10\/2023 17:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136296": {
                    "id": "136296",
                    "fields": {
                        "field_description": "<p>Appel à Nesrine de CYBERA afin de faire le point pour le DECT de la serrurerie.&nbsp; Nesrine m'indique refaire le point de son côté et revenir vers moi. Je lui indique être absente à compter de demain am donc si retour après cette date alors revenir directement vers le client pour résolution rapide.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/10\/2023 11:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136691": {
                    "id": "136691",
                    "fields": {
                        "field_description": "<p>Appel à CYBERA pour refaire un point. Pas de réponse, je laisse donc un message vocal + mail à Nesrine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 14:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136776": {
                    "id": "136776",
                    "fields": {
                        "field_description": "<p>Retour de Nesrine qui m'indique que jeudi et vendredi elle n'a pas pu avoir le client a cause de leur accès KO avec la tempête. Elle a réussi à l'avoir en ligne cet après midi et a convenu avec le client qu'il lui passe un coup de fil la prochaine fois que le DECT avant de le rédémarrer afin de voir ce qui ce passe sur celui ci directement.<\/p>\r\n\r\n<p>Ce jour le DECT lui n'a pas planté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 17:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137468": {
                    "id": "137468",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/11\/2023 12:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137469": {
                    "id": "137469",
                    "fields": {
                        "field_description": "<p>RAS depuis, je ferme donc ce ticket.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/11\/2023 12:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137470": {
                    "id": "137470",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROPARS Olivier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/11\/2023 12:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "REST CONSTRUCTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POINT 3CX\/BORNES DECT\/WIFI<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/11\/2023 12:27:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "184368": {
        "nid": 184368,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 09\/10\/2023",
        "author_uid": 27,
        "created": "2023-10-09 16:51:34",
        "changed": "2023-12-21 09:34:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-12-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-10-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "133523": {
                    "id": "133523",
                    "fields": {
                        "field_description": "<p>Vu lors de la réunion du 05\/10 avec Alexia et les collaborateurs, il faut revoir la partie gestion des appels sur les jours fériés avec le 3CX car pour eux jours fériés = règle identique au fonctionnement du WE.&nbsp;<\/p>\r\n\r\n<p>Or à l'heure actuelle cela fonctionne comme un jour de semaine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/10\/2023 16:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "133866": {
                    "id": "133866",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/10\/2023 14:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "133867": {
                    "id": "133867",
                    "fields": {
                        "field_description": "<p>Ticket N°64144 ouvert auprès de CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/10\/2023 14:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "134053": {
                    "id": "134053",
                    "fields": {
                        "field_description": "<p>Appel de CORIOLIS pour comprendre bien la demande avant de trouver une solution. La technicienne que j'ai en ligne m'indique qu'elle refait un point en interne et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/10\/2023 12:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "134403": {
                    "id": "134403",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour relance. La technicienne m'indique qu'après grand nombre de vérif impossible de le programmer car cela équivaux à demander une 3ième règle alors que seulement 2 règles de possible. Donc pour elle le mieux et de prévoir la veille des fériés de changer les ouvertures du bureaux.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2023 12:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "135587": {
                    "id": "135587",
                    "fields": {
                        "field_description": "<p>Faire le nécessaire pour le 1ier novembre donc le 31\/10 en fin de journée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2023 14:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136491": {
                    "id": "136491",
                    "fields": {
                        "field_description": "<p>J'ai donc mis à l'instant en manuel les horaires de bureau de 0h à 23h59 pour mercredi à la place de 9h 12h \/ 14h 18h afin que sur férié ça ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/10\/2023 16:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136880": {
                    "id": "136880",
                    "fields": {
                        "field_description": "<p>Nécessaire fait pour remettre de façon normal.<\/p>\r\n\r\n<p>Pour le 11\/11 RAS car la règle du samedi est OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/11\/2023 12:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "145148": {
                    "id": "145148",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/12\/2023 09:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "145149": {
                    "id": "145149",
                    "fields": {
                        "field_description": "<p>Je préviens Annelyse de la règle des jours fériés par mail pour anticiper le 25\/12 et 01\/01\/24.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/12\/2023 09:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "145150": {
                    "id": "145150",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/12\/2023 09:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[TOUS LES SITES] 3CX - REVOIR LE CHEMINEMENT DES APPELS LORS DES JOURS FERIES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/12\/2023 09:34:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "185363": {
        "nid": 185363,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 23\/10\/2023",
        "author_uid": 6406,
        "created": "2023-10-23 11:53:00",
        "changed": "2023-11-23 17:04:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-10-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "135382": {
                    "id": "135382",
                    "fields": {
                        "field_description": "<p>CT avec Laurence GIRARDEAU&nbsp;0298403712 le 20\/10 qui indique que la touche NPD du poste Accueil 1 ne fonctionne pas. Elle a également une touche \"File\" qui permet de ne plus recevoir d'appel mais qui ne permet plus de se reconnecter à la file lorsqu'elle rappuie dessus<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2023 11:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "135383": {
                    "id": "135383",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2023 11:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "135413": {
                    "id": "135413",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2023 15:00",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "136013": {
                    "id": "136013",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/10\/2023 16:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136052": {
                    "id": "136052",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/10\/2023 08:49",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "136297": {
                    "id": "136297",
                    "fields": {
                        "field_description": "<p>Appel à MMA PLOUGASTEL afin de faire le point avec Léa suite à son retour de congés.<\/p>\r\n\r\n<p>Léa m'indique que lorsqu'elle appuie sur la touche file elle est bien sortie de la file d'appel par contre dès qu'elle rappuie sur la touche elle n'est pas reconnectée à la file, rien ne se passe.<\/p>\r\n\r\n<p>Je fais donc la remontée à ACTIF TELECOM pour rétablisssement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/10\/2023 11:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136298": {
                    "id": "136298",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/10\/2023 12:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136400": {
                    "id": "136400",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2023 09:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "136894": {
                    "id": "136894",
                    "fields": {
                        "field_description": "<p>Mail à Léa pour point.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/11\/2023 14:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136896": {
                    "id": "136896",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/11\/2023 14:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136900": {
                    "id": "136900",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/11\/2023 14:37",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "137116": {
                    "id": "137116",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/11\/2023 17:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137162": {
                    "id": "137162",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/11\/2023 10:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "137179": {
                    "id": "137179",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/11\/2023 10:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137183": {
                    "id": "137183",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/11\/2023 10:31",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "138035": {
                    "id": "138035",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/11\/2023 17:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "138099": {
                    "id": "138099",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/11\/2023 10:12",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "138281": {
                    "id": "138281",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/11\/2023 10:53",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "138611": {
                    "id": "138611",
                    "fields": {
                        "field_description": "<p>Mail à Léa afin de lui redemander de faire la manip comme indiqué par ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/11\/2023 18:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "139218": {
                    "id": "139218",
                    "fields": {
                        "field_description": "<p>Pas eu de retour de Léa donc je relance par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/11\/2023 12:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "139288": {
                    "id": "139288",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/11\/2023 17:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "139290": {
                    "id": "139290",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/11\/2023 17:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "139291": {
                    "id": "139291",
                    "fields": {
                        "field_description": "<p>Léa me confirme que c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/11\/2023 17:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "139292": {
                    "id": "139292",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LAURENDEAU Antony (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/11\/2023 17:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLOUGASTEL] PROBLEME DE TOUCHE FILE SUR LE POSTE ACCUEIL 1<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/11\/2023 17:03:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "185364": {
                "nid": 185364,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 23\/10\/2023 - 23\/10\/2023 - 11:55",
                "author_uid": 6406,
                "created": "2023-10-23 11:55:03",
                "changed": "2023-11-23 17:02:49",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 23\/10\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-11-14 17:00:18"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "135414": {
                            "id": "135414",
                            "fields": {
                                "field_qr_horodatage": "23\/10\/2023 15:00",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Si pourtant, c'est la touche 7, elle doit être sur l'écran 2<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "136053": {
                            "id": "136053",
                            "fields": {
                                "field_qr_horodatage": "27\/10\/2023 08:47",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>En fait c'est juste une touche d'appel vers le 02XX.<\/p>\r\n\r\n<p>Quand une ligne de la file appelle, elle tombe sur un repondeur vocal qui demande si l'on veut sortir de la file. Si c'est validé il faudra rappyer sur cette touche pour réintégrer la file.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "136401": {
                            "id": "136401",
                            "fields": {
                                "field_qr_horodatage": "31\/10\/2023 09:21",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Il faut raccrocher entre les deux manipulations, la touche lance l'appel vers le 02 rien d'autre.<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "136901": {
                            "id": "136901",
                            "fields": {
                                "field_qr_horodatage": "07\/11\/2023 14:35",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>ça appelle le 02 il doit bien se passer quelque chose dans le combiné ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "137163": {
                            "id": "137163",
                            "fields": {
                                "field_qr_horodatage": "09\/11\/2023 10:00",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Pourtant le poste est bien dans la file. Si il est sorti de la file et revenu c'est bien que ça a fonctionné sinon le poste ne peut pas se reconnecter à la file sans mon intervention.<\/p>\r\n\r\n<p>Merci de refaire un test&nbsp;avec l'utilisateur mais c'est possible qu'une fois sortis de la file, le simple fait d'appeler le 02 reconnecte à la file sans rien faire de plus.<\/p>\r\n\r\n<p>Tiens moi au courant si c'est bien le cas.<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "137184": {
                            "id": "137184",
                            "fields": {
                                "field_qr_horodatage": "09\/11\/2023 10:29",
                                "field_qr_message": "<p>Comment le poste c'est reconnecté alors ? Je viens de regarder il est activé dans la file<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "138100": {
                            "id": "138100",
                            "fields": {
                                "field_qr_horodatage": "15\/11\/2023 10:11",
                                "field_qr_message": "<p>Non c'était pas moi justement, c'est pour ça que je pense qu'il se reconnecte sans qu'il y ait de message<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "138282": {
                            "id": "138282",
                            "fields": {
                                "field_qr_horodatage": "16\/11\/2023 10:51",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Pour info j'ai fait le test ça fonctionne très bien.. On tombe sur une messagerie pour se connecter en tapant 1 et si on rappelle on retombe sur une messagerie pour&nbsp;se déconneter en tapant 1<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "135384": {
                            "id": "135384",
                            "fields": {
                                "field_qr_horodatage": "23\/10\/2023 11:53",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>[SEPMG LAURENDEAU - SITE DE PLOUGASTEL]<\/p>\r\n\r\n<p>Tu avais créé une touche \"File\" sur le poste 'Accueil 1\" pour ssortir de la file ou y revenir, or celle-ci semble ne plus fonctionner. Peux tu vérifier stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "136014": {
                            "id": "136014",
                            "fields": {
                                "field_qr_horodatage": "26\/10\/2023 16:20",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je reprends en main le sujet.<\/p>\r\n\r\n<p>Peux-tu me rafraichir la mémoire sur les touches pour connexion et déconnexion à la file d'appel.<\/p>\r\n\r\n<p>Elle a une touche pour se déconnecter mais est-ce que cette même touche sert à s'y reconnecter ? J'avais eu l'info mais je ne la retrouve pas :(<\/p>\r\n\r\n<p>En te remerciant !!<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "136299": {
                            "id": "136299",
                            "fields": {
                                "field_qr_horodatage": "30\/10\/2023 12:04",
                                "field_qr_message": "<p>Nico,&nbsp;<\/p>\r\n\r\n<p>Point fait avec la cliente suite à son retour de congés.<\/p>\r\n\r\n<p>Léa m'indique que lorsqu'elle appuie sur la touche file elle est bien sortie de la file d'appel par contre dès qu'elle rappuie sur la touche elle n'est pas reconnectée à la file, rien ne se passe.<\/p>\r\n\r\n<p>Peux-tu regarder cela de ton côté ?<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "136897": {
                            "id": "136897",
                            "fields": {
                                "field_qr_horodatage": "07\/11\/2023 14:33",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je viens d'avoir confirmation de la cliente que c'est bien ce qu'elle fait...<\/p>\r\n\r\n<p>Peux-tu revoir de ton côté stp ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "137117": {
                            "id": "137117",
                            "fields": {
                                "field_qr_horodatage": "08\/11\/2023 17:42",
                                "field_qr_message": "<p>Une fois qu'elle est déconnectée de la file elle raccroche. Et quand elle souhaite se reconnecter à la file en appuyant à nouveau sur la touche non là il ne se passe rien selon la cliente ...<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "137180": {
                            "id": "137180",
                            "fields": {
                                "field_qr_horodatage": "09\/11\/2023 10:26",
                                "field_qr_message": "<p>Lorsqu'elle tente de s'y reconnecter il n'y a pas de message et cela ne se reconnecte même pas.<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "138036": {
                            "id": "138036",
                            "fields": {
                                "field_qr_horodatage": "14\/11\/2023 16:58",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Elle arrive bien à s'y déconnecter par contre via ta touche impossible de s'y reconnecter. La dernière fois il semble que c'est toi qui a du reconnecter le poste à la file.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "139289": {
                            "id": "139289",
                            "fields": {
                                "field_qr_horodatage": "23\/11\/2023 17:02",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>J'ai demandé à la cliente de refaire le test une dernière fois, elle me confirme que maintenant c'est ok.<\/p>\r\n\r\n<p>Merci :)<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-11-23 17:02:23"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "185834": {
        "nid": 185834,
        "type": "tache",
        "title": "Tache - BODADOU - 02\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-02 09:53:56",
        "changed": "2023-11-06 10:26:30",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-02 00:00:00"
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "136544": {
                    "id": "136544",
                    "fields": {
                        "field_description": "<p>Ligne : Bouygues, Fixe, Bro Leon Standard, 0298281581<\/p>\r\n\r\n<p>SMS de Steven suite à la tempête de cette nuit il faudrait mettre un renvoi d'appel de Bro Léon vers le&nbsp;06 34 44 44 66<\/p>\r\n\r\n<p>Je contacte Bouygues pour mettre en place le renvoi. La technicienne m'indique que celui ci sera en place sous 15min maxi<\/p>\r\n\r\n<p>Je préviens Steven par téléphone.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/11\/2023 09:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "136546": {
                    "id": "136546",
                    "fields": {
                        "field_description": "<p>Je fais le test, le renvoi d'appel est en place.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/11\/2023 09:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136590": {
                    "id": "136590",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/11\/2023 10:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136591": {
                    "id": "136591",
                    "fields": {
                        "field_description": "<p>Renvoi supprimé le 02\/11 suite au retour de l'électricité suite à appel de ma part pour demande de désactivation auprès de BT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 10:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BRO LEON] METTRE RENVOI APPEL DU NDI VERS LE 06 34 44 44 66<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/11\/2023 10:25:08"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Bouygues"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "185835": {
        "nid": 185835,
        "type": "tache",
        "title": "Tache - ATCB - 06\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-02 10:20:21",
        "changed": "2023-11-06 11:13:22",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "136573": {
                    "id": "136573",
                    "fields": {
                        "field_description": "<p>Appel de la cliente pour demander de changer le renvoi d'appel et le mettre sur le suivant car avec la tempête le numéro d'urgence actuel n'a plus de réseau.<\/p>\r\n\r\n<p>A mettre sur le&nbsp;0786834974<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 10:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136575": {
                    "id": "136575",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 10:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136580": {
                    "id": "136580",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 10:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "136582": {
                    "id": "136582",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 10:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136584": {
                    "id": "136584",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 10:16",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "136611": {
                    "id": "136611",
                    "fields": {
                        "field_description": "<p>Appel au 0296291281 afin de m'assurer que le renvoi vers le nouveau n° est bien ok depuis la confirmation de 10h16. Il m'est bien confirmé que c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 11:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136612": {
                    "id": "136612",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 11:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136614": {
                    "id": "136614",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/11\/2023 11:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136615": {
                    "id": "136615",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MOING Aymeric (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 11:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ATCB"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGER N° RENVOI CAR SOUCI RESEAU MOBILE SUITE TEMPÊTE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/11\/2023 11:12:47"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "185844": {
                "nid": 185844,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ATCB - 06\/11\/2023 - 06\/11\/2023 - 10:05",
                "author_uid": 27,
                "created": "2023-11-06 10:05:48",
                "changed": "2023-11-06 11:08:50",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ATCB - 06\/11\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-11-06 10:15:31"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ATCB"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "136581": {
                            "id": "136581",
                            "fields": {
                                "field_qr_horodatage": "06\/11\/2023 10:10",
                                "field_qr_message": "<p>Bonjour Julie,<\/p>\r\n\r\n<p>Quel est l'ALIAS pour cette demande s'il te plaît?<\/p>\r\n\r\n<p>Cdt,<\/p>\r\n\r\n<p>Vanessa<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "136585": {
                            "id": "136585",
                            "fields": {
                                "field_qr_horodatage": "06\/11\/2023 10:16",
                                "field_qr_message": "<p>En effet, j'ai trouvé sur TCB.<\/p>\r\n\r\n<p>C'est fait.<\/p>\r\n\r\n<p>Cdt,<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "136574": {
                            "id": "136574",
                            "fields": {
                                "field_qr_horodatage": "06\/11\/2023 10:05",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ATCB<\/p>\r\n\r\n<p>Objet :&nbsp;<p>CHANGER N° RENVOI CAR SOUCI RESEAU MOBILE SUITE TEMPÊTE&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>06\/11\/2023 10:05 - L'HELGOUARC'H Julie : <\/strong>Appel de la cliente pour demander de changer le renvoi d'appel et le mettre sur le suivant car avec la tempête le numéro d'urgence actuel n'a plus de réseau.<br\/>\r\n\r\nA mettre sur le&nbsp;0786834974<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "136583": {
                            "id": "136583",
                            "fields": {
                                "field_qr_horodatage": "06\/11\/2023 10:11",
                                "field_qr_message": "<p>Bonjour Vanessa,&nbsp;<\/p>\r\n\r\n<p>Que veux-tu dire par ALIAS ?<\/p>\r\n\r\n<p>Voici le n° du client : 02 96 29 12 81.<\/p>\r\n\r\n<p>Peut être toujours sous TAXI CENTRE BRETAGNE chez toi ?<\/p>\r\n\r\n<p>Il faudrait mettre en renvoi pour le moment vers le&nbsp;0786834974<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "136613": {
                            "id": "136613",
                            "fields": {
                                "field_qr_horodatage": "06\/11\/2023 11:08",
                                "field_qr_message": "<p>C'est ok, merci beaucoup !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-11-06 11:08:22"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "185852": {
        "nid": 185852,
        "type": "tache",
        "title": "Tache - QUIMPER GAZ - 06\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-06 10:59:42",
        "changed": "2023-11-06 11:00:16",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "136605": {
                    "id": "136605",
                    "fields": {
                        "field_description": "<p>CT avecTristan GOURMELON qui me demande un renvoi d'appel car ils n'ont plus de fibre dans les locaux suite à la tempête.<\/p>\r\n\r\n<p>Etant donné qu'ils sont sur 3CX je lui propose plutôt de scanner les QC Code de l'accueil sur les smartphone afin de récupérer les appels et pouvoir sortir des appels avec le 02 de QUIMPER GAZ plutôt que les 06.<\/p>\r\n\r\n<p>Mr GOURMELON me valide donc cette solution, donc voir avec CORIOLIS pour lui faire suivre rapidement les QR Code sur gourmelon.tristan@gmail.com<\/p>\r\n\r\n<p>Appel à CORIOLIS afin de pouvoir autoriser l'ip publique de mon domicile a se connecter à l'admin 3CX afin de pouvoir faire suivre les QC Codes au client.<\/p>\r\n\r\n<p>Accès OK, Capture écran des QR Codes envoyés par mail sur adresse perso de Mr GOURMELON.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 10:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "30"
                    }
                },
                "136606": {
                    "id": "136606",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/11\/2023 11:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136607": {
                    "id": "136607",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOURMELON Tristan  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 11:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "QUIMPER GAZ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>QR CODE 3CX&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/11\/2023 11:00:11"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "185855": {
        "nid": 185855,
        "type": "tache",
        "title": "Tache - KEROUAL - 06\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-06 12:23:16",
        "changed": "2023-11-14 10:43:27",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "136633": {
                    "id": "136633",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Fixe et internet, 0298075740<\/p>\r\n\r\n<p>CT avec Julie VERBEKE suite à son mail. Elle va me faire suivre un messzge audio a intégrer en répondeur exceptionnel car suiteà la tempête l'accès à la crêperie est inpossible.<\/p>\r\n\r\n<p>Il faudra donc qu'ACTIF TELECOM fasse la conf suivante dans l'attente de la réouverture : lors des appels entrants laisser 2 sonneries puis tomber sur le message de répondeur exceptionnel sans pouvoir laisser de message vocal.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 12:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136656": {
                    "id": "136656",
                    "fields": {
                        "field_description": "<p>Retour du message vocal a intégrer avec<strong><u>&nbsp;l<u><strong>a <\/strong><\/u>conf suivante dans l'attente de la réouverture : lors des appels entrants laisser 2 sonneries puis tomber sur le message de répondeur exceptionnel sans pouvoir laisser de message vocal.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 14:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136658": {
                    "id": "136658",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 14:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136659": {
                    "id": "136659",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 14:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136667": {
                    "id": "136667",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 14:18",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "136670": {
                    "id": "136670",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Julie VERBEKE (0298075740) afin de faire le test. Pas ok, je n'ai pas de message vocal et l'appel coupe au bout de 20 secondes..<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 14:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136671": {
                    "id": "136671",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 14:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136687": {
                    "id": "136687",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 14:48",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "136723": {
                    "id": "136723",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Julie VERBEKE (0298075740). C'est bien ok.<\/p>\r\n\r\n<p>Attente du retour de Julie une fois qu'il faudra supprimer cette conf.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 15:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137613": {
                    "id": "137613",
                    "fields": {
                        "field_description": "<p>CT avec Julie VERBEKE. Elle demande à ce que le renvoi d'appel soit levé. Je fais la demande à d'AT ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/11\/2023 09:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "137614": {
                    "id": "137614",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/11\/2023 09:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "137621": {
                    "id": "137621",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/11\/2023 09:54",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "137892": {
                    "id": "137892",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/11\/2023 10:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137893": {
                    "id": "137893",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/11\/2023 10:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137894": {
                    "id": "137894",
                    "fields": {
                        "field_description": "<p>Renvoi bien levé hier matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/11\/2023 10:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137895": {
                    "id": "137895",
                    "fields": {
                        "field_description": "Une notification a été envoyée à VERBEKE Julie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/11\/2023 10:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KEROUAL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>METTRE MESSAGE REPONDEUR EXCEPTIONNEL &gt; FERMTURE SUITE DEGAT TEMPETE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/11\/2023 10:43:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "185858": {
                "nid": 185858,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - KEROUAL - 06\/11\/2023 - 06\/11\/2023 - 14:05",
                "author_uid": 27,
                "created": "2023-11-06 14:05:50",
                "changed": "2023-11-14 10:43:08",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - KEROUAL - 06\/11\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-11-13 09:49:30"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "KEROUAL"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "136668": {
                            "id": "136668",
                            "fields": {
                                "field_qr_horodatage": "06\/11\/2023 14:12",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Ok il faudra me prévenir pour retirer ce message.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "136688": {
                            "id": "136688",
                            "fields": {
                                "field_qr_horodatage": "06\/11\/2023 14:45",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Ok j'avais oublié de cocher une case. Par contre pas de 20 secondes, c'est directement la messagerie.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "137622": {
                            "id": "137622",
                            "fields": {
                                "field_qr_horodatage": "13\/11\/2023 09:52",
                                "field_qr_message": "<p>Ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "136657": {
                            "id": "136657",
                            "fields": {
                                "field_qr_horodatage": "06\/11\/2023 14:05",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : KEROUAL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>METTRE MESSAGE REPONDEUR EXCEPTIONNEL &gt; FERMTURE SUITE DEGAT TEMPETE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>06\/11\/2023 14:04 - L'HELGOUARC'H Julie : <\/strong>Retour du message vocal a intégrer avec<strong><u>&nbsp;l<u><strong>a <\/strong><\/u>conf suivante dans l'attente de la réouverture : lors des appels entrants laisser 2 sonneries puis tomber sur le message de répondeur exceptionnel sans pouvoir laisser de message vocal.<\/u><\/strong><br\/>\r\n<\/li><li><strong>06\/11\/2023 12:20 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Fixe et internet, 0298075740<br\/>\r\n\r\nCT avec Julie VERBEKE suite à son mail. Elle va me faire suivre un messzge audio a intégrer en répondeur exceptionnel car suiteà la tempête l'accès à la crêperie est inpossible.<br\/>\r\n\r\nIl faudra donc qu'ACTIF TELECOM fasse la conf suivante dans l'attente de la réouverture : lors des appels entrants laisser 2 sonneries puis tomber sur le message de répondeur exceptionnel sans pouvoir laisser de message vocal.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "136672": {
                            "id": "136672",
                            "fields": {
                                "field_qr_horodatage": "06\/11\/2023 14:22",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je viens de faire le test, l'appel coupe au bout de 20s et aucune trace du message de répondeur..<\/p>\r\n\r\n<p>Peux-tu revoir de ton côté afin que nous ayons bien le message de répondeur au bout de 2 sonneries stp ?<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "137615": {
                            "id": "137615",
                            "fields": {
                                "field_qr_horodatage": "13\/11\/2023 09:48",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Je viens d'avoir la cliente. Peux tu lever le renvoi d'appel vers la messagerie stp ?<\/p>\r\n\r\n<p>Iwan<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-11-14 10:43:04"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "185862": {
        "nid": 185862,
        "type": "tache",
        "title": "Tache - COMADYM - 06\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-06 14:46:11",
        "changed": "2023-11-06 14:46:25",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "136683": {
                    "id": "136683",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Audrey LE GOURIELLEC (0297331919).<br \/>\r\nLigne : Coriolis fixe, Fixe, Standard Hennebont, 0297331919<\/p>\r\n\r\n<p>Audrey a remarqué que tous les lundi midi le répondeur ne s'enclenche pas à 12h comme prévu.<\/p>\r\n\r\n<p>Je regarde la conf, le lundi il était noté à partir de 12h30 et non 12h.<\/p>\r\n\r\n<p>J'ai doc remis celui ci à partir de 12h.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 14:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136685": {
                    "id": "136685",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/11\/2023 14:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136686": {
                    "id": "136686",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GOURIELLEC  Audrey  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 14:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[IDEA - HENNEBONT] HORAIRE FERMETURE STANDARD LUNDI MIDI PAS OK<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/11\/2023 14:46:19"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "185865": {
        "nid": 185865,
        "type": "tache",
        "title": "Tache - SAS CLEMENT ET FILS - 06\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-06 15:34:01",
        "changed": "2023-11-06 15:34:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "136707": {
                    "id": "136707",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Erwan CLEMENT (0676285322).<br \/>\r\nLigne : Coriolis fixe, Fixe, Fixe - 0298100630, 0298100630<\/p>\r\n\r\n<p>Mr CLEMENT m'indique qu'ils ont mis un groupe éléctrogène et ont donc récupéré l'éléctricité. Il demande donc à ce que le renvoi d'appel qui a été mis en place par nous ne savons pas qui vers le&nbsp;06.42.67.45.22 soit supprimé.<\/p>\r\n\r\n<p>Appel à CORIOLIS pour faire supprimer le renvoi. CORIOLIS m'indique que le renvoi était vers le&nbsp;06.42.66.45.22<\/p>\r\n\r\n<p>Ils viennent de supprimer celui ci. Je fais le test, c'est ok, je tombe bien sur le SVI du client et fais choix 2 et tombe bien sur un collaborateur qui me confirme que c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 15:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136709": {
                    "id": "136709",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CLEMENT Erwan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2023 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS CLEMENT ET FILS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER] SUPPRIMER RENVOI D'APPEL DU FIXE VERS UN MOBILE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/11\/2023 15:26:47"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "185870": {
        "nid": 185870,
        "type": "tache",
        "title": "Tache - SA COOP PROFESSIONNELS ARTISANS BOIS - 06\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-06 16:18:47",
        "changed": "2023-11-17 10:44:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "136725": {
                    "id": "136725",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gael GARSON (0622647835). Les 3 extensions ci dessous ne parviennet pas de façon aléatoire a faire des transferts d'appels:<\/p>\r\n\r\n<ul>\r\n\t<li>Sylvie BOUGLOUAN<\/li>\r\n\t<li>Nadine LE ROY<\/li>\r\n\t<li>Laureen&nbsp;LE CLECH<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 16:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136728": {
                    "id": "136728",
                    "fields": {
                        "field_description": "<p>Ouverte d'un ticket auprès de CORIOLIS -&nbsp;<u><strong>Ticket 64941&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2023 16:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136913": {
                    "id": "136913",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour relance. Une technicienne est actuellement sur le sujet. Elle doit revenir vers nous au plus vite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/11\/2023 14:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "136914": {
                    "id": "136914",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à GARSON Gael (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/11\/2023 14:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "136951": {
                    "id": "136951",
                    "fields": {
                        "field_description": "<p>Mail de CORIOLIS avec copie à Gaël pour indiquer qu'elle a eu en ligne la cliente et que plus de souci sur les transferts mais par contre 2 autres soucis :<\/p>\r\n\r\n<p>\"<em>-&nbsp;Les&nbsp;appels seront déconnectés 2,3 minutes après avoir été transférés.<\/em><\/p>\r\n\r\n<p><em>&nbsp;-&nbsp;Problème d'affichage du liste des contacts au niveau&nbsp;3cx<\/em>.\"<\/p>\r\n\r\n<p>Je contacte Gaël afin de faire le point. Gaël m'indique que CORIOLIS a eu Sylvie au tél. Et qu'il demande à Laureen de me recontacter demain afin de faire le point.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/11\/2023 16:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137074": {
                    "id": "137074",
                    "fields": {
                        "field_description": "<p>A cette heure pas encore eu d'appel de la COPAB comme convenu hier pour point.<\/p>\r\n\r\n<p>Et pas eu de retour de la part de CORIOLIS, j'ai donc relancé par téléphone. Il m'est indiqué que cela est toujours en cours de leur côté..<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/11\/2023 16:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137284": {
                    "id": "137284",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gael GARSON (0622647835). Il m'indique qu'il va faire le point avec Sylvie suite au mail de CORIOLIS qui indique que le souci est réglé suite à modif niveau VM.<\/p>\r\n\r\n<p>Et je demande à CORIOLIS ce qui a été fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/11\/2023 14:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137633": {
                    "id": "137633",
                    "fields": {
                        "field_description": "<p>CT avec CORIOLIS (Dhahbia) qui m'indique demander à Emna qui a réglé le souci de revenir vers moi afin de m'indiquer ce qu'il en est.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/11\/2023 10:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137996": {
                    "id": "137996",
                    "fields": {
                        "field_description": "<p>Mail à Emna pour relance.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/11\/2023 16:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138200": {
                    "id": "138200",
                    "fields": {
                        "field_description": "<p>CT avec CORIOLIS, je relance donc ce sujet.<\/p>\r\n\r\n<p>Je dois être recontactée par Emna ..<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/11\/2023 15:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138454": {
                    "id": "138454",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/11\/2023 10:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "138455": {
                    "id": "138455",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour relance sur l'action qui a permis de corriger le souci.<\/p>\r\n\r\n<p>Le technicien que j'ai en ligne m'indique qu'il a été fait un redémarrage de la VM pour faire remonter les services.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/11\/2023 10:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138456": {
                    "id": "138456",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GARSON  Gael (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/11\/2023 10:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SA COOP PROFESSIONNELS ARTISANS BOIS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SOUCI TRANSFERT APPELS DEPUIS 3 EXTENSIONS 3CX \/&nbsp;Sylvie BOUGLOUAN, Nadine LE ROY et Laureen&nbsp;LE CLECH<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/11\/2023 10:18:25"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "186012": {
        "nid": 186012,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 08\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-08 15:29:28",
        "changed": "2023-11-09 09:38:23",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "137042": {
                    "id": "137042",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Emmanuel BATARD (0681695793).<br \/>\r\nLigne : Actif Telecom, Fixe et Internet, 0981417055<\/p>\r\n\r\n<p><strong><u>Mr BATARD m'indique qu'un de ses clients lui a indiqué que le message de répondeur actuellement en place était celui des congés de Noël 2022 ...&nbsp;<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>Je demande donc à ACTIF TELECOM de revérifier cela afin de remettre le message vocal de répondeur habituel.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/11\/2023 14:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137045": {
                    "id": "137045",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/11\/2023 15:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137057": {
                    "id": "137057",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/11\/2023 16:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "137089": {
                    "id": "137089",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Emmanuel BATARD (0981417055). Il m'indique que le message de congés de Noël apparait que sur horaire de fermeture. Or il devrait y avoir le fichier audio idem que sur horaire d'ouverture ... Je demande à ACTIF TELECOM de pousser celui ci de son côté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/11\/2023 17:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137090": {
                    "id": "137090",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/11\/2023 17:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137122": {
                    "id": "137122",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/11\/2023 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "137130": {
                    "id": "137130",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/11\/2023 09:17",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "137139": {
                    "id": "137139",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/11\/2023 09:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137141": {
                    "id": "137141",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/11\/2023 09:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137142": {
                    "id": "137142",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BATARD Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/11\/2023 09:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGE VOCAL REPONDEUR PAS OK<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/11\/2023 09:38:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "186013": {
                "nid": 186013,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 08\/11\/2023 - 08\/11\/2023 - 15:29",
                "author_uid": 27,
                "created": "2023-11-08 15:29:46",
                "changed": "2023-11-09 09:38:02",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 08\/11\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-11-09 00:30:15"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "137058": {
                            "id": "137058",
                            "fields": {
                                "field_qr_horodatage": "08\/11\/2023 16:03",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>C'est le message enregistré sur le poste ACCUEIL le répondeur.<\/p>\r\n\r\n<p>Ils ont dû activé le message temporaire depuis la messagerie du poste. Je ne peux pas le désactiver à distance<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "137131": {
                            "id": "137131",
                            "fields": {
                                "field_qr_horodatage": "09\/11\/2023 09:15",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>C'est le même répondeur donc j'ai pas d'explication sauf une manip sur le poste directement.<\/p>\r\n\r\n<p>On va faire un reset du poste, dis moi quand c'est fait stp<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "137044": {
                            "id": "137044",
                            "fields": {
                                "field_qr_horodatage": "08\/11\/2023 15:29",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SYNEMA (ATELIER DES TERRASSES)<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MESSAGE VOCAL REPONDEUR PAS OK<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>08\/11\/2023 14:43 - L'HELGOUARC'H Julie : <\/strong>Appel téléphonique de la part de Emmanuel BATARD (0681695793).<br \/>\r\nLigne : Actif Telecom, Fixe et Internet, 0981417055<br\/>\r\n\r\n<strong><u>Mr BATARD m'indique qu'un de ses clients lui a indiqué que le message de répondeur actuellement en place était celui des congés de Noël 2022 ...&nbsp;<\/u><\/strong><br\/>\r\n\r\n<strong><u>Je demande donc à ACTIF TELECOM de revérifier cela afin de remettre le message vocal de répondeur habituel.<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "137091": {
                            "id": "137091",
                            "fields": {
                                "field_qr_horodatage": "08\/11\/2023 17:18",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je viens d'avoir en ligne le client, le message de congés de noël serait audible que sur horaire de fermture. Si non réponse en horaire d'ouverture alors le message est le bon. Peux-tu donc pousser de ton côté le message de répondeur sur horaire de fermeture à l'identique que sur horaire d'ouverture stp ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "137140": {
                            "id": "137140",
                            "fields": {
                                "field_qr_horodatage": "09\/11\/2023 09:37",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je viens de faire le point avec le client par téléphone. Truc incompréhensible, Emmanuel a fait le test hier soir et le message de Noël n'apparaissait pas. Donc vu avec le client là tout semble bon donc on laisse en l'état !&nbsp;<\/p>\r\n\r\n<p>Merci :)<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-11-09 09:37:03"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "186022": {
        "nid": 186022,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 09\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-09 09:39:14",
        "changed": "2023-11-09 10:04:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "137145": {
                    "id": "137145",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Emmanuel BATARD (0681695793).<br \/>\r\nLigne : Actif Telecom, Fixe et Internet, 0981417055<\/p>\r\n\r\n<p><u><strong>Il faut renommer le poste PAULINE te mettre JADE à la place.<\/strong><\/u><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/11\/2023 09:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137148": {
                    "id": "137148",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/11\/2023 09:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137151": {
                    "id": "137151",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/11\/2023 09:58",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "137155": {
                    "id": "137155",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/11\/2023 10:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137157": {
                    "id": "137157",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/11\/2023 10:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137158": {
                    "id": "137158",
                    "fields": {
                        "field_description": "<p>Le nécessaire vient d'être fait par l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/11\/2023 10:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137159": {
                    "id": "137159",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BATARD Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/11\/2023 10:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIF NOM DE POSTE PAULINE &gt; JADE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/11\/2023 10:04:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "186023": {
                "nid": 186023,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 09\/11\/2023 - 09\/11\/2023 - 09:39",
                "author_uid": 27,
                "created": "2023-11-09 09:39:28",
                "changed": "2023-11-09 10:04:14",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 09\/11\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-11-09 09:39:29"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "137152": {
                            "id": "137152",
                            "fields": {
                                "field_qr_horodatage": "09\/11\/2023 09:55",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "137147": {
                            "id": "137147",
                            "fields": {
                                "field_qr_horodatage": "09\/11\/2023 09:39",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SYNEMA (ATELIER DES TERRASSES)<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODIF NOM DE POSTE PAULINE &gt; JADE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>09\/11\/2023 09:33 - L'HELGOUARC'H Julie : <\/strong>Appel téléphonique de la part de Emmanuel BATARD (0681695793).<br \/>\r\nLigne : Actif Telecom, Fixe et Internet, 0981417055<br\/>\r\n\r\n<u><strong>Il faut renommer le poste PAULINE te mettre JADE à la place.<\/strong><\/u><br\/>\r\n\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "137156": {
                            "id": "137156",
                            "fields": {
                                "field_qr_horodatage": "09\/11\/2023 10:04",
                                "field_qr_message": "<p>Merci :)<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-11-09 10:04:07"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "186146": {
        "nid": 186146,
        "type": "tache",
        "title": "Tache - LIZIARD TP - 10\/11\/2023",
        "author_uid": 6406,
        "created": "2023-11-10 11:24:24",
        "changed": "2023-11-10 16:27:24",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "137444": {
                    "id": "137444",
                    "fields": {
                        "field_description": "<p>Ligne : Bouygues, Fixe, , 0298851556. CT avec Ronan GOUEREC qui demande à ce que le renvoi vers le 0609700990 soit supprimé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/11\/2023 10:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "137548": {
                    "id": "137548",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/11\/2023 16:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "137549": {
                    "id": "137549",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Ronan GOUEREC (0298851556) afin d'avoir plus d'élément car je ne vois pas de ticket d'incident BOUYGUES sur l'espace client donc pour moi il ne devrait pas y avoir de renvoi d'appel.<\/p>\r\n\r\n<p>Je tombe bien sur l'accueil qui m'indique en fait que lorsqu'elle a déjà 3 ou 4 lignes en appels entrants alors là les appels tombent sur son mobile perso.<\/p>\r\n\r\n<p>Je contacte donc BOUYGUES pour supprimer cela. Le tech que j'ai en ligne me confirme la supression du renvoi d'appel de back up.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/11\/2023 16:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "137550": {
                    "id": "137550",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOUEREC Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/11\/2023 16:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LIZIARD TP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE SUPPRESSION RENVOI D'APPEL&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/11\/2023 16:13:01"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Bouygues"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "186264": {
        "nid": 186264,
        "type": "tache",
        "title": "Tache - Action serrurerie - 15\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-15 14:00:10",
        "changed": "2023-11-22 15:28:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "138167": {
                    "id": "138167",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Standard, 0298001725<\/p>\r\n\r\n<p>Mail hier d'Hélène qui me demande que des<u><strong> modifs soient faites sur le poste ACCUEIL et mettre les touches dans l'ordre comme suit :<\/strong><\/u><\/p>\r\n\r\n<p>Page une :<\/p>\r\n\r\n<ul>\r\n\t<li>Fab<\/li>\r\n\t<li>Rv<\/li>\r\n\t<li>Flo<\/li>\r\n\t<li>Greg<\/li>\r\n\t<li>Tech 1<\/li>\r\n<\/ul>\r\n\r\n<p>Page 2:<\/p>\r\n\r\n<ul>\r\n\t<li>direct<\/li>\r\n\t<li>devis<\/li>\r\n\t<li>renvois<\/li>\r\n\t<li>annul renvoi<\/li>\r\n<\/ul>\r\n\r\n<p>+ supprimer sur tous les postes la touche KRI.<\/p>\r\n\r\n<p>Je demande cela a ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/11\/2023 12:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138170": {
                    "id": "138170",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/11\/2023 14:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "138262": {
                    "id": "138262",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/11\/2023 09:46",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "138470": {
                    "id": "138470",
                    "fields": {
                        "field_description": "<p>Mail à la cliente pour précision.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/11\/2023 11:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138598": {
                    "id": "138598",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/11\/2023 17:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "138623": {
                    "id": "138623",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/11\/2023 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "138719": {
                    "id": "138719",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/11\/2023 11:38",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "138747": {
                    "id": "138747",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/11\/2023 14:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "138753": {
                    "id": "138753",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/11\/2023 15:04",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "138755": {
                    "id": "138755",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/11\/2023 15:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "138757": {
                    "id": "138757",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/11\/2023 15:21",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "139006": {
                    "id": "139006",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2023 09:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "139124": {
                    "id": "139124",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2023 14:56",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "139128": {
                    "id": "139128",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2023 15:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "139130": {
                    "id": "139130",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/11\/2023 15:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "139131": {
                    "id": "139131",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2023 15:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "139132": {
                    "id": "139132",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DURAND Hélène (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2023 15:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Action serrurerie"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODF BLF SUR POSTE ACCUEIL (Cécile)<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/11\/2023 15:27:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "186265": {
                "nid": 186265,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Action serrurerie - 15\/11\/2023 - 15\/11\/2023 - 14:00",
                "author_uid": 27,
                "created": "2023-11-15 14:00:26",
                "changed": "2023-11-22 15:27:46",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Action serrurerie - 15\/11\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-11-22 09:28:57"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Action serrurerie"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "138263": {
                            "id": "138263",
                            "fields": {
                                "field_qr_horodatage": "16\/11\/2023 09:35",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Il manque la supervision du poste assistante.&nbsp;<\/p>\r\n\r\n<p>Je n'ai pas de TECH1<\/p>\r\n\r\n<p>Il y a 4 touches de lignes donc pas possible de mettre 5 raccourcis sur la première page en plus<\/p>\r\n\r\n<p>Merci de préciser la demande<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "138720": {
                            "id": "138720",
                            "fields": {
                                "field_qr_horodatage": "20\/11\/2023 11:23",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "138754": {
                            "id": "138754",
                            "fields": {
                                "field_qr_horodatage": "20\/11\/2023 15:02",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>J'ai fait comme demandé je ne vois pas le poste assit en premier...et je dois tout refaire c'est ça ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "138758": {
                            "id": "138758",
                            "fields": {
                                "field_qr_horodatage": "20\/11\/2023 15:18",
                                "field_qr_message": "<p>faut tout refaire en fait, décaller le début des touches c'est comme tout refaire<\/p>\r\n\r\n<p>je ne vois rien dans la QR concernant ce poste<\/p>\r\n\r\n<p>C'est avant FAB ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "139125": {
                            "id": "139125",
                            "fields": {
                                "field_qr_horodatage": "22\/11\/2023 14:46",
                                "field_qr_message": "<p>OK<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "138169": {
                            "id": "138169",
                            "fields": {
                                "field_qr_horodatage": "15\/11\/2023 14:00",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ACTION SERRURERIE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODF BLF SUR POSTE ACCUEIL (Cécile)<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/11\/2023 12:32 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Standard, 0298001725<br\/>\r\n\r\nMail hier d'Hélène qui me demande que des<u><strong> modifs soient faites sur le poste ACCUEIL et mettre les touches dans l'ordre comme suit :<\/strong><\/u><br\/>\r\n\r\nPage une :<br\/>\r\n\r\n<ul>\r\n\t<li>Fab<\/li>\r\n\t<li>Rv<\/li>\r\n\t<li>Flo<\/li>\r\n\t<li>Greg<\/li>\r\n\t<li>Tech 1<\/li>\r\n<\/ul>\r\n\r\nPage 2:<br\/>\r\n\r\n<ul>\r\n\t<li>direct<\/li>\r\n\t<li>devis<\/li>\r\n\t<li>renvois<\/li>\r\n\t<li>annul renvoi<\/li>\r\n<\/ul>\r\n\r\n+ supprimer sur tous les postes la touche KRI.<br\/>\r\n\r\nJe demande cela a ACTIF TELECOM.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "138599": {
                            "id": "138599",
                            "fields": {
                                "field_qr_horodatage": "17\/11\/2023 17:32",
                                "field_qr_message": "<p>Nico, Du coup fais comme tu peux pour mettre les touches tant qu'elles sont dans l'ordre mentionné ci dessous et effectivement tu peux ajouter la supervison du poste en 1ier.<\/p>\r\n\r\n<p>Pour le raccourci tech 1 voici le n°06.99.95.79.31.<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "138748": {
                            "id": "138748",
                            "fields": {
                                "field_qr_horodatage": "20\/11\/2023 14:49",
                                "field_qr_message": "<p>Merci Nico, juste peux-tu bien comme prévu mettre la supervision du poste ASSIST en 1ier ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "138756": {
                            "id": "138756",
                            "fields": {
                                "field_qr_horodatage": "20\/11\/2023 15:06",
                                "field_qr_message": "<p>Je t'avais reconfirmé du coup de mettre la supervison du poste suite à ton retour .. Si tu peux bien le mettre à minima sur la page 1 s'il te plait ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "139007": {
                            "id": "139007",
                            "fields": {
                                "field_qr_horodatage": "22\/11\/2023 09:28",
                                "field_qr_message": "<p>Oui c'est bien cela, merci Nico.<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "139129": {
                            "id": "139129",
                            "fields": {
                                "field_qr_horodatage": "22\/11\/2023 15:27",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-11-22 15:27:40"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "186270": {
        "nid": 186270,
        "type": "tache",
        "title": "Tache - MAIRIE DE TELGRUC SUR MER - 15\/11\/2023",
        "author_uid": 6406,
        "created": "2023-11-15 15:07:37",
        "changed": "2023-11-24 15:34:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "138199": {
                    "id": "138199",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil. Actuellement, le message d'attente lorsqu'ils sont en ligne bascule sur le message de fermeture et raccroche. Ils demande à ce que le message d'attente soit lu en boucle sans limite de temps.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/11\/2023 14:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "138212": {
                    "id": "138212",
                    "fields": {
                        "field_description": "<p>CT avec Mme Ophélie GOURITIN afin de lui proposer une solution alternative à savoir faire sonner X sonneries et après tomber sur la MV d'un autre poste qui ne prendrai lui non plus pas de message afin de pouvoir enregistrer un MV différent.<\/p>\r\n\r\n<p>Ophélie m'indique voir avec Mme LA MAIRE et revenir vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/11\/2023 15:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138363": {
                    "id": "138363",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à&nbsp;Ophélie GOURITIN &nbsp;(0298277365). Je tombe directement sur un message NDP. Je tente donc de contacter Mr COLIN afin de l'en infomer. Pas de réponse non plus ..<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/11\/2023 16:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138369": {
                    "id": "138369",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à&nbsp;Ophélie GOURITIN &nbsp;(0298277365). Toujours injoignable, je prévois donc de les recontacter demain.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/11\/2023 16:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138485": {
                    "id": "138485",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à&nbsp;Ophélie GOURITIN &nbsp;(0298277365) pour relance.<\/p>\r\n\r\n<p>Au final il faut faire de la façon suivante :<\/p>\r\n\r\n<p>En appels entrants faire sonner 5 sonneries sur le poste ACCUEIL&nbsp; si pas de réponse alors 4 sonneries sur la compta puis bascule sur répondeur de la compta sans permettre de laisser un message vocal sur les horaires d'ouvertures.<\/p>\r\n\r\n<p>Il faut prévoir l'enregistrement d'un message studio avant de mettre en place cela.<\/p>\r\n\r\n<p>Je fais donc suivre un mail à Ophélie avec le lien pour enregistrement studio et je lui rappelle la voix et musique choisie à l'époque pour le reste afin que cela soit identique.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/11\/2023 11:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138504": {
                    "id": "138504",
                    "fields": {
                        "field_description": "<p>Retour des éléments pour enregistrement du message vocal.<\/p>\r\n\r\n<p>Je créé donc une tâche pour cela et laisse celle ci en suspend dans l'attente.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/11\/2023 12:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "139581": {
                    "id": "139581",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/11\/2023 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "139582": {
                    "id": "139582",
                    "fields": {
                        "field_description": "<p>Message studio enregistré et paramétrage en cours ce jour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/11\/2023 15:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "139583": {
                    "id": "139583",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PROFIZI Diane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/11\/2023 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MAIRIE DE TELGRUC SUR MER"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIF STRATEGIE D'APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/11\/2023 15:33:58"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "186287": {
        "nid": 186287,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 16\/11\/2023",
        "author_uid": 6406,
        "created": "2023-11-16 17:07:41",
        "changed": "2023-11-17 12:43:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "138379": {
                    "id": "138379",
                    "fields": {
                        "field_description": "<p>CT avec Annelyse qui s'étonne de ne pas avoir eu d'appels de la journée. Elle sera d'astreinte ce week end. Vérifier qu'elle est bien dans la file pour Nivoix. La recontacter sur son portable perso&nbsp;0786618664.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/11\/2023 17:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "138487": {
                    "id": "138487",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/11\/2023 12:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "138488": {
                    "id": "138488",
                    "fields": {
                        "field_description": "<p>Appel à Annelyse afin de faire le point car c'est ALEXIA qui m'avait demandé de supprimer ANNELYSE des files donc souci pour l'astreinte .. ANNELYSE m'indique refaire le point avec Alexia et revenir vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/11\/2023 11:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138519": {
                    "id": "138519",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/11\/2023 12:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "138520": {
                    "id": "138520",
                    "fields": {
                        "field_description": "<p>Mail d'ANNELYSE pour indiquer qu'il faut la mettre en dernière position dans les files suivantes:<\/p>\r\n\r\n<ul>\r\n\t<li>Baud<\/li>\r\n\t<li>Locminé<\/li>\r\n\t<li>Vannes<\/li>\r\n\t<li>Grand Champ<\/li>\r\n<\/ul>\r\n\r\n<p>Nécessaire fait et confirmé par mail à Annelyse.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/11\/2023 12:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138521": {
                    "id": "138521",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/11\/2023 12:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION D'ANNELYSE (1003) NE RECEVANT PAS D'APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/11\/2023 12:41:15"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "186296": {
        "nid": 186296,
        "type": "tache",
        "title": "Tache - Arliane Diagnostic - 17\/11\/2023",
        "author_uid": 6406,
        "created": "2023-11-17 11:38:08",
        "changed": "2023-11-17 15:36:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "138483": {
                    "id": "138483",
                    "fields": {
                        "field_description": "<p>CT avec Marina qui demande le renvoi des appels vers le mobile de Julien :&nbsp;0608231915, une intervention technique est en cours sur la ligne juste devant l'agence. Je mets en place le renvoi d'appel. Test OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/11\/2023 11:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "138570": {
                    "id": "138570",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/11\/2023 15:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "138571": {
                    "id": "138571",
                    "fields": {
                        "field_description": "<p>CT avec Marina. Téléphonie et internet up, le renvoi d'appel est levé. Clôture du ticket.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/11\/2023 15:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "138572": {
                    "id": "138572",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LIBERGE Marina (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/11\/2023 15:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS Liberge"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI DES APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/11\/2023 15:35:45"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "186326": {
        "nid": 186326,
        "type": "tache",
        "title": "Tache - L'Atelier N° 5 - 21\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-21 11:19:51",
        "changed": "2023-11-21 11:37:10",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "138868": {
                    "id": "138868",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Jérémy THIERRY (0658175165).<br \/>\r\nLigne : Actif Telecom, Fixe et Internet, Fixe, 0298592834<\/p>\r\n\r\n<p>Il arrive dans la période de grosse affluence avec les chocolats de Noël donc ouverture ++ de la boutique.<\/p>\r\n\r\n<p><u><strong>Il faut dès à présent supprimer les horaires d'ouverture de chaque choix du svi de La Foret Fouesnant et faire sonner 4 sonnerie puis répondeur si pas de réponse.<\/strong><\/u><\/p>\r\n\r\n<p>Je demande donc cela à ACTIF TELECOM.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/11\/2023 11:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138871": {
                    "id": "138871",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/11\/2023 11:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "138872": {
                    "id": "138872",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/11\/2023 11:27",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "138876": {
                    "id": "138876",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/11\/2023 11:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "138878": {
                    "id": "138878",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/11\/2023 11:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "138879": {
                    "id": "138879",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/11\/2023 11:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "138880": {
                    "id": "138880",
                    "fields": {
                        "field_description": "Une notification a été envoyée à THIERRY Jérémy (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/11\/2023 11:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "L'Atelier N° 5"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LA FORET FOUESNANT] OUVRIR LE STANDARD EN PERMANCE POUR LES VENTES DE NOEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/11\/2023 11:36:52"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "186327": {
                "nid": 186327,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - L&#039;Atelier N° 5 - 21\/11\/2023 - 21\/11\/2023 - 11:20",
                "author_uid": 27,
                "created": "2023-11-21 11:20:23",
                "changed": "2023-11-21 11:36:45",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - L'Atelier N° 5 - 21\/11\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-11-21 11:20:23"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "L'Atelier N° 5"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "138873": {
                            "id": "138873",
                            "fields": {
                                "field_qr_horodatage": "21\/11\/2023 11:21",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Ok plages retirées et répondeur comme d'habitude visiblement<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "138870": {
                            "id": "138870",
                            "fields": {
                                "field_qr_horodatage": "21\/11\/2023 11:20",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : L'ATELIER N° 5<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[LA FORET FOUESNANT] OUVRIR LE STANDARD EN PERMANCE POUR LES VENTES DE NOEL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>21\/11\/2023 11:12 - L'HELGOUARC'H Julie : <\/strong>Appel téléphonique de la part de Jérémy THIERRY (0658175165).<br \/>\r\nLigne : Actif Telecom, Fixe et Internet, Fixe, 0298592834<br\/>\r\n\r\nIl arrive dans la période de grosse affluence avec les chocolats de Noël donc ouverture ++ de la boutique.<br\/>\r\n\r\n<u><strong>Il faut dès à présent supprimer les horaires d'ouverture de chaque choix du svi de La Foret Fouesnant et faire sonner 4 sonnerie puis répondeur si pas de réponse.<\/strong><\/u><br\/>\r\n\r\nJe demande donc cela à ACTIF TELECOM.<br\/>\r\n\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "138877": {
                            "id": "138877",
                            "fields": {
                                "field_qr_horodatage": "21\/11\/2023 11:36",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-11-21 11:36:38"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "186328": {
        "nid": 186328,
        "type": "tache",
        "title": "Tache - SARL LE SCANF - 21\/11\/2023",
        "author_uid": 6406,
        "created": "2023-11-21 11:33:40",
        "changed": "2023-11-21 11:33:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-21 00:00:00"
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "138875": {
                    "id": "138875",
                    "fields": {
                        "field_description": "<p>CT avec Sarah qui m'indique qu'elle ne parvient plus a contacter les numéros spéciaux. Je demande à Coriolis de faire le nécessaire sur la plus logue durée possible. Elle a été diminuée à 60 jours. Le mode apprentissage est Ok pour 60 jours.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/11\/2023 11:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SARL LE SCANF"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ED PAC] - DEMANDE DE REACTIVATION DU MODE APPRENTISSAGE - LIGNE 0298610897<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/11\/2023 11:28:43"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "186344": {
        "nid": 186344,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 21\/11\/2023",
        "author_uid": 6406,
        "created": "2023-11-21 16:37:24",
        "changed": "2023-11-22 09:26:11",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "138944": {
                    "id": "138944",
                    "fields": {
                        "field_description": "<p>Ct avec Annelyse qui demande à être ajoutée à la file d'appel de Lanvollon et Etable pour demain<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/11\/2023 16:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "139002": {
                    "id": "139002",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/11\/2023 09:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "139003": {
                    "id": "139003",
                    "fields": {
                        "field_description": "<p>Nécessaire fait, j'ai ajouté Annelyse en 2nde position sur les 2 files.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2023 09:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "139004": {
                    "id": "139004",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2023 09:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>AJOUT DE L'EXTENSION D'ANNELYSE DANS LA FILLE DE LANVOLLON ET ETABLE SUR MER - 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/11\/2023 09:25:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "186648": {
        "nid": 186648,
        "type": "tache",
        "title": "Tache - CAPITAL CONFIANCE - 22\/11\/2023",
        "author_uid": 6406,
        "created": "2023-11-22 10:12:53",
        "changed": "2023-11-22 16:23:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "139023": {
                    "id": "139023",
                    "fields": {
                        "field_description": "<p>Mail de Pggy qui demande le blacklistage d'un liste de n° publicitaire. Je demande à AT de faire le nécessaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2023 10:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "139024": {
                    "id": "139024",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2023 10:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "139119": {
                    "id": "139119",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2023 14:46",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "139137": {
                    "id": "139137",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2023 16:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "139139": {
                    "id": "139139",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/11\/2023 16:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "139140": {
                    "id": "139140",
                    "fields": {
                        "field_description": "<p>At me confirme que les n° demandés sont bien sur liste noire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2023 16:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "139141": {
                    "id": "139141",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TREGUER Peggy (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2023 16:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CAPITAL CONFIANCE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE BLACKLISTAGE DE NUMEROS PUBLICITAIRES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/11\/2023 16:22:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "186649": {
                "nid": 186649,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - CAPITAL CONFIANCE - 22\/11\/2023 - 22\/11\/2023 - 10:17",
                "author_uid": 6406,
                "created": "2023-11-22 10:17:06",
                "changed": "2023-11-22 16:22:45",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - CAPITAL CONFIANCE - 22\/11\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-11-22 10:17:07"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "CAPITAL CONFIANCE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "139120": {
                            "id": "139120",
                            "fields": {
                                "field_qr_horodatage": "22\/11\/2023 14:41",
                                "field_qr_message": "<p>OK<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "139025": {
                            "id": "139025",
                            "fields": {
                                "field_qr_horodatage": "22\/11\/2023 10:14",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>[QUIMPER - CAPITAL CONFIANCE]&nbsp;<\/p>\r\n\r\n<p>Peux tu mettre les n° ci-dessous sur liste noire pour la ligne&nbsp;02.98.55.37.38&nbsp;stp ?<\/p>\r\n\r\n<p>01 46 67 43 66<\/p>\r\n\r\n<p>02 70 00 56 76<\/p>\r\n\r\n<p>09 73 47 35 78<\/p>\r\n\r\n<p>02 70 00 56 76<\/p>\r\n\r\n<p>03 68 00 30 05&nbsp;<\/p>\r\n\r\n<p>03 77 23 02 27<\/p>\r\n\r\n<p>09 48 20 28 37<\/p>\r\n\r\n<p>02 19 01 17 41<\/p>\r\n\r\n<p>02 70 13 51 40<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "139138": {
                            "id": "139138",
                            "fields": {
                                "field_qr_horodatage": "22\/11\/2023 16:22",
                                "field_qr_message": "<p>Merci Nico.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-11-22 16:22:37"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "186989": {
        "nid": 186989,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 23\/11\/2023",
        "author_uid": 6406,
        "created": "2023-11-23 12:26:05",
        "changed": "2023-11-24 15:06:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "139223": {
                    "id": "139223",
                    "fields": {
                        "field_description": "<p>Mail de M. BATARD qui demande l'ajout de n° dans le répertoire du poste standard :<\/p>\r\n\r\n<p>Marlène&nbsp;E&amp;C : 02 98 21 10 05<\/p>\r\n\r\n<p>Annie E&amp;C&nbsp;: 02 98 53 76 36<\/p>\r\n\r\n<p>Groupadinfo&nbsp;: 02 51 62 03 83<\/p>\r\n\r\n<p>Marlène&nbsp;E&amp;C : 02 98 21 10 05<\/p>\r\n\r\n<p>Je demande à AT de faire le nécessaire<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/11\/2023 12:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "139224": {
                    "id": "139224",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/11\/2023 12:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "139320": {
                    "id": "139320",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/11\/2023 17:32",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "139484": {
                    "id": "139484",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/11\/2023 12:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "139535": {
                    "id": "139535",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/11\/2023 14:53",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "139552": {
                    "id": "139552",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/11\/2023 15:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "139554": {
                    "id": "139554",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/11\/2023 15:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "139555": {
                    "id": "139555",
                    "fields": {
                        "field_description": "<p>M. BATARD modifie la demande :<\/p>\r\n\r\n<p>Marlène&nbsp;: 02 98 21 10 05<\/p>\r\n\r\n<p>Annie : 02 98 53 76 36<\/p>\r\n\r\n<p>Gpadinfo&nbsp;: 02 51 62 03 83<\/p>\r\n\r\n<p>Actif Télécom me confirme l'ajout des touches demandées ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/11\/2023 15:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "139556": {
                    "id": "139556",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BATARD Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/11\/2023 15:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE D'AJOUT DE N° AU REPERTOIRE DU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/11\/2023 15:05:41"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "186990": {
                "nid": 186990,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 23\/11\/2023 - 23\/11\/2023 - 12:27",
                "author_uid": 6406,
                "created": "2023-11-23 12:27:08",
                "changed": "2023-11-24 15:05:34",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 23\/11\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-11-24 12:30:58"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "139321": {
                            "id": "139321",
                            "fields": {
                                "field_qr_horodatage": "23\/11\/2023 17:29",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il n'y a pas de carnet de contact sur le poste et si c'est les touches de raccourcis :<\/p>\r\n\r\n<p>- 8 caractères max sinon c'est pas visible<\/p>\r\n\r\n<p>- pas de caractères spéciaux<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "139536": {
                            "id": "139536",
                            "fields": {
                                "field_qr_horodatage": "24\/11\/2023 14:49",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "139225": {
                            "id": "139225",
                            "fields": {
                                "field_qr_horodatage": "23\/11\/2023 12:26",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Peux tu ajouter les n° suivant au répertoire du poste Standard stp ?&nbsp;<\/p>\r\n\r\n<p>Marlène&nbsp;E&amp;C : 02 98 21 10 05<\/p>\r\n\r\n<p>Annie E&amp;C&nbsp;: 02 98 53 76 36<\/p>\r\n\r\n<p>Groupadinfo&nbsp;: 02 51 62 03 83<\/p>\r\n\r\n<p>Marlène&nbsp;E&amp;C : 02 98 21 10 05<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "139485": {
                            "id": "139485",
                            "fields": {
                                "field_qr_horodatage": "24\/11\/2023 12:30",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Retour de notre client pour les touches à ajouter :<\/p>\r\n\r\n<p>Marlene&nbsp;: 02 98 21 10 05<\/p>\r\n\r\n<p>Annie : 02 98 53 76 36<\/p>\r\n\r\n<p>Gpadinfo&nbsp;: 02 51 62 03 83<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "139553": {
                            "id": "139553",
                            "fields": {
                                "field_qr_horodatage": "24\/11\/2023 15:05",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-11-24 15:05:23"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "187781": {
        "nid": 187781,
        "type": "tache",
        "title": "Tache - CADR'AVEN - 24\/11\/2023",
        "author_uid": 6406,
        "created": "2023-11-24 10:26:38",
        "changed": "2023-11-24 10:26:38",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "139446": {
                    "id": "139446",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe - 0298061033, 250577. Appel vers n° spéciaux impossibles. Je demande à Coriolis de remettre le mode apprentissage en place pour une durée de 60 jours. Nécessaire fait.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/11\/2023 10:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "139448": {
                    "id": "139448",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BARRE Béatrice (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/11\/2023 10:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CADR'AVEN"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPEL VERS N° SPECIAUX IMPOSSIBLES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/11\/2023 10:09:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "187798": {
        "nid": 187798,
        "type": "tache",
        "title": "Tache - FOLGAR COUVERTURE - 24\/11\/2023",
        "author_uid": 6406,
        "created": "2023-11-24 11:12:43",
        "changed": "2023-11-27 11:48:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "139461": {
                    "id": "139461",
                    "fields": {
                        "field_description": "<p>CT avec Teresa LE ROUX qui indique qu'il faudrait une message lorsqu'ils sont tous en ligne. La recontacter au&nbsp;0298012242.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/11\/2023 11:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "139945": {
                    "id": "139945",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/11\/2023 11:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "139946": {
                    "id": "139946",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Teresa LE ROUX (0298012242). J'indique a Teresa que si les appels ne sont pas répondus au bout de 30s alors bascule sur répondeur.<\/p>\r\n\r\n<p>Et j'ai fait un test d'appel le souci étant que leur messagerie vocale de poste n'est pas personnalisée.<\/p>\r\n\r\n<p>Teresa m'indique qu'effectivement les clients reprochaient qu'ils ont l'impression que personne ne répond. Je l'invite donc à personnaliser le message de répondeur sur chaque poste afin que les clients sachant qu'ils sont tous actuellement en ligne. Teresa m'indique qu'elle va donc faire le nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/11\/2023 11:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "139947": {
                    "id": "139947",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE ROUX Teresa (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/11\/2023 11:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FOLGAR COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POINT SUR STRATEGIE D'APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/11\/2023 11:05:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "189235": {
        "nid": 189235,
        "type": "tache",
        "title": "Tache - MAXANDRE - 27\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-27 10:35:15",
        "changed": "2023-11-28 14:38:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "139926": {
                    "id": "139926",
                    "fields": {
                        "field_description": "<p>Ligne 02 21 62 00 85<\/p>\r\n\r\n<p>Appel de Fabrice de WT pour m'indiquer qu'il a eu en ligne le site Black Store de Quimperlé qui vient de lui signaler que les pompiers ont fait un test d'appel vers le 18 et sont tombés en Guadeloupe et pas du tout en Finistère ...<\/p>\r\n\r\n<p>Appel à CORIOLIS afin d'ouvrir un ticket et résolution en urgence. Le tech que j'ai en ligne m'indique regarder et me recontacter sous 10min.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/11\/2023 10:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "139939": {
                    "id": "139939",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour relance car pas été recontactée ... <u><strong>Ticket 65462.<\/strong><\/u><\/p>\r\n\r\n<p>Le technicien m'indique faire une escalade technique pour rapide traitement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/11\/2023 10:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "139952": {
                    "id": "139952",
                    "fields": {
                        "field_description": "<p>Message à CORIOLIS via le ticket pour relance.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/11\/2023 12:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "139953": {
                    "id": "139953",
                    "fields": {
                        "field_description": "<p>Appel de CORIOLIS, ils sont sur le sujet et doivent revenir vers moi via le ticket une fois OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/11\/2023 12:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "140183": {
                    "id": "140183",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour relance. La demande a été escaladée une nouvelle fois et pas encore de retour ...&nbsp;<\/p>\r\n\r\n<p>Je fais aussi une escalade par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/11\/2023 09:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "140292": {
                    "id": "140292",
                    "fields": {
                        "field_description": "<p>Mail de CORIOLIS pour indiquer qu'un ticket est en cours chez Open IP sous la réf&nbsp;CRL-00002362-2.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/11\/2023 14:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "140294": {
                    "id": "140294",
                    "fields": {
                        "field_description": "<p>Retour de CORIOLIS: \"<em>Nous constatons que le PAI envoyé est un numéro appartenant à un autre de nos clients qui est localisé dans les DOM TOM.&nbsp;&nbsp;&nbsp; Il faut donc retirer ce numéro \"0974085264\" du PAI et mettre un numéro du client.<\/em>\"<\/p>\r\n\r\n<p>Appel à Fabrice de WESTELECOM, il me confirme qu'il vient de supprimer le 09 mais que celui ci aurait du être localisé sur le 29 tout de même, et je suis d'accord avec lui ..<\/p>\r\n\r\n<p>Je contacte le client afin de vérifier si ok de son côté. J'ai en ligne le directeur de magasin qui fait le test de suite. C'est ok cela fonctionne.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/11\/2023 14:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "140295": {
                    "id": "140295",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/11\/2023 14:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "140296": {
                    "id": "140296",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROSEC Jean-Marc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/11\/2023 14:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FINANCIERE MAXANDRE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BLACK STORE QUIMPERLE -&nbsp;ALMAX] SOUCI ROUTAGE APPELS VERS LES POMPIERS 18<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/11\/2023 14:38:05"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "191095": {
        "nid": 191095,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 30\/11\/2023",
        "author_uid": 6406,
        "created": "2023-11-30 09:37:54",
        "changed": "2023-11-30 17:34:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-11-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "140698": {
                    "id": "140698",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, FIXE - FUNE - NOYAL PONTIVY, 0297257044. CT avec Annelyse qui demande à être placée en 1ere position dans la file de Noyal Pontivy juste pour aujourd'hui.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/11\/2023 09:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "140703": {
                    "id": "140703",
                    "fields": {
                        "field_description": "<p>Nécessaire fait. Mise en 1ière dans la file. Je prévois de la supprimer un peu après 17h30.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/11\/2023 09:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "140868": {
                    "id": "140868",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/11\/2023 17:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "140869": {
                    "id": "140869",
                    "fields": {
                        "field_description": "<p>Je viens de supprimer Annelyse de la file.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/11\/2023 17:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "140870": {
                    "id": "140870",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/11\/2023 17:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[FUNE NOYAL PONTIVY] - MODIFICATION DE LA FILE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/11\/2023 17:32:47"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "191202": {
        "nid": 191202,
        "type": "tache",
        "title": "Tache - BZH CHEF - 30\/11\/2023",
        "author_uid": 27,
        "created": "2023-11-30 12:15:25",
        "changed": "2023-12-04 09:14:38",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-12-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-11-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "140772": {
                    "id": "140772",
                    "fields": {
                        "field_description": "<p>Ligne : Security Keepers, Fixe,&nbsp; 0298946422<\/p>\r\n\r\n<p>Message de Françoise :\"Yann vient de me dire que lorsqu’il passe en appel il est en «&nbsp;masqué&nbsp;», c’est le retour que lui ont fait ses interlocuteurs.\"<\/p>\r\n\r\n<p>Il s'agit des appels émis depuis le 3CX.<\/p>\r\n\r\n<p>Je fais un ticket à SK sur tech support.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/11\/2023 11:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "140777": {
                    "id": "140777",
                    "fields": {
                        "field_description": "<p>Ticket&nbsp;[IT 2023FR12545] en cours chez SK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/11\/2023 12:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "140778": {
                    "id": "140778",
                    "fields": {
                        "field_description": "<p>Retour d'SK comme quoi souci réglé, il manquait un chiffre de son côté dans le n° de ligne et donc ne sortait pas celui ci.<\/p>\r\n\r\n<p>Je demande au client de me confirmer que c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/11\/2023 12:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "141357": {
                    "id": "141357",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/12\/2023 09:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "141358": {
                    "id": "141358",
                    "fields": {
                        "field_description": "<p>Confirmation bien reçue jeudi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/12\/2023 09:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "141359": {
                    "id": "141359",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TRADARDI Françoise  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/12\/2023 09:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BZH CHEF"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PAS DE N° EN SORTIE POUR EXTENTION&nbsp;Yann MINCHELLA [EXT 1009]&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/12\/2023 09:14:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Security Keepers"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "194817": {
        "nid": 194817,
        "type": "tache",
        "title": "Tache - 4M - 06\/12\/2023",
        "author_uid": 6406,
        "created": "2023-12-06 16:21:56",
        "changed": "2023-12-11 15:33:30",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-12-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-12-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "141997": {
                    "id": "141997",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Standard SAPM, 0257520810. CT avec Magalie (0613185206), elle constate que le transfert vers le 0757092026 se fait directement sans jouer le prédécroché. Les horaires d'ouverture sont 8h-12h et 13h30-17h30 du lundi au jeudi et de 8h-12h et 13h30-16h30. Je demande à AT&nbsp;de vérifier les horaire de transfert et de faire el transfert au bout de 30 seconde.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/12\/2023 16:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "141999": {
                    "id": "141999",
                    "fields": {
                        "field_description": "Une question a été envoyée à DAISIF Naomie (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2023 16:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "142069": {
                    "id": "142069",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à DAISIF Naomie (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/12\/2023 01:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "142119": {
                    "id": "142119",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/12\/2023 09:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "142128": {
                    "id": "142128",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/12\/2023 09:39",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "142153": {
                    "id": "142153",
                    "fields": {
                        "field_description": "<p>CT avec Magalie qui demande à remettre les plage horaire d'ouverture du standard. Je demande à AT de les reconfigurer.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/12\/2023 10:45",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "142157": {
                    "id": "142157",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/12\/2023 10:54",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "142162": {
                    "id": "142162",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/12\/2023 10:57",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "142344": {
                    "id": "142344",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/12\/2023 09:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "142354": {
                    "id": "142354",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/12\/2023 10:09",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "142443": {
                    "id": "142443",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/12\/2023 16:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "142462": {
                    "id": "142462",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/12\/2023 17:42",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "142876": {
                    "id": "142876",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/12\/2023 15:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "142883": {
                    "id": "142883",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/12\/2023 15:18",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "142888": {
                    "id": "142888",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/12\/2023 15:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "142889": {
                    "id": "142889",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/12\/2023 15:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "142890": {
                    "id": "142890",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par actif telecom pour que les appels entrants sur horaire d'ouverture puissent avoir le prédécroché et sur horaire de fermeture bascule directement sur le répondeur qui ne prend pas de message.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2023 15:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "142891": {
                    "id": "142891",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MANCHEC Mélanie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/12\/2023 15:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "4M"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BREST] - TRANSFERT D'APPEL PAS OK<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/12\/2023 15:32:43"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "195348": {
                "nid": 195348,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - 4M - 06\/12\/2023 - 07\/12\/2023 - 09:25",
                "author_uid": 6406,
                "created": "2023-12-07 09:25:37",
                "changed": "2023-12-11 15:32:39",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - 4M - 06\/12\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-12-11 15:01:55"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "4M"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "142129": {
                            "id": "142129",
                            "fields": {
                                "field_qr_horodatage": "07\/12\/2023 09:36",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il n'y a pas de plages horaires en place et c'est le&nbsp;0757092026&nbsp;qui reçoit tous les appels H24<\/p>\r\n\r\n<p>Au passage, lors du changement d'outil de facturation j'ai omis de mettre en place une facturation de ce renvoi en continu. Il y aura un rattrapge le mois prochain.<\/p>\r\n\r\n<p>Donc&nbsp;revoir la configuration avec le client.<\/p>\r\n\r\n<p>Merci<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "142163": {
                            "id": "142163",
                            "fields": {
                                "field_qr_horodatage": "07\/12\/2023 10:55",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Seul le 07 sonne donc ce n'est pas cohérent de faire des plages où le 07 sonne et en dehors il sonne aussi<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "142355": {
                            "id": "142355",
                            "fields": {
                                "field_qr_horodatage": "08\/12\/2023 10:08",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ok mais je fais sonner quoi pendant les horaires d'ouvertures ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "142463": {
                            "id": "142463",
                            "fields": {
                                "field_qr_horodatage": "08\/12\/2023 17:40",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Et en dehors des heures, il doit se passer quoi ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "142884": {
                            "id": "142884",
                            "fields": {
                                "field_qr_horodatage": "11\/12\/2023 15:13",
                                "field_qr_message": "<p>Ok ça doit être bon&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "142120": {
                            "id": "142120",
                            "fields": {
                                "field_qr_horodatage": "07\/12\/2023 09:19",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>[BREST] - 0257520810<\/p>\r\n\r\n<p>Peux tu vérifier les horaires d'ouverture stp ? Le standard semble ouvert sur le heures de fermeture. Ils sont ouverts de 8h à 12h et de 13h30 à 17h30 du lundi au jeudi et de 8h à 12h et de 13h30 à 16h30 le vendredi. Peux tu mettre en place un renvoi d'appel vers le 0757092026 si non réponse au bout de 30 seconde (ils veulent que le prédécroché soit joué avant renvoi) ?<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "142158": {
                            "id": "142158",
                            "fields": {
                                "field_qr_horodatage": "07\/12\/2023 10:51",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Le client confirme qu'il faut remettre les plages horaires :<\/p>\r\n\r\n<p>Lun - Jeu : 8h00 - 12h00 et 13h30 - 17h30<\/p>\r\n\r\n<p>Ven : 8h00 - 12h00 et 13h30 - 16h30<\/p>\r\n\r\n<p>Sam -Dim : fermé<\/p>\r\n\r\n<p>Et transfert vers le mobile si non répondu après 30 sec.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "142345": {
                            "id": "142345",
                            "fields": {
                                "field_qr_horodatage": "08\/12\/2023 09:41",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>La cliente souhaite justement que le 07 ne sonne que sur les plages d'ouverture.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "142444": {
                            "id": "142444",
                            "fields": {
                                "field_qr_horodatage": "08\/12\/2023 16:36",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je viens d'essayer de te contacter par téléphone pour échanger sur le sujet, je viens de le reprendre.<\/p>\r\n\r\n<p>Alors l'idée est bien de mettre en place le renvoi vers le mobile 0757092026 mais qu'il puisse récupérer les appels seulement sur les horaires d'ouvertures mentionnés par Iwan. Afin justement qu'il ne sonne pas sur horaire de fermeture.<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "142877": {
                            "id": "142877",
                            "fields": {
                                "field_qr_horodatage": "11\/12\/2023 15:01",
                                "field_qr_message": "<p>Renvoi sur messagerie qui ne prends pas de message vocal. Pour rappel en PJ le message qui doit être en place.<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-12-11 15:32:36"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "195360": {
        "nid": 195360,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 07\/12\/2023",
        "author_uid": 6406,
        "created": "2023-12-07 09:58:35",
        "changed": "2023-12-08 09:22:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-12-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-12-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "142143": {
                    "id": "142143",
                    "fields": {
                        "field_description": "<p>CT avec Annelyse qui sera d'astreinte sur Nivoix ce weekend. Il faut donc l'ajouter à la file de Locminé-Baud-Vannes, à partir de demain.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/12\/2023 09:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "142331": {
                    "id": "142331",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/12\/2023 09:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "142332": {
                    "id": "142332",
                    "fields": {
                        "field_description": "<p>C'est OK Annelyse était déjà en dernière dans les files de Baud, Locminé et Vannes.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/12\/2023 09:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "142333": {
                    "id": "142333",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/12\/2023 09:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[NIVOIX ROBIC] - MODIFICATION DE LA FILE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/12\/2023 09:22:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "197636": {
        "nid": 197636,
        "type": "tache",
        "title": "Tache - CAPITAL CONFIANCE - 11\/12\/2023",
        "author_uid": 6406,
        "created": "2023-12-11 14:25:54",
        "changed": "2023-12-19 11:08:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-12-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-12-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "142854": {
                    "id": "142854",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Peggy TREGUER (0298553738). Elle indique ne pas pouvoir faire de transfert d'appels supervisé depuis son poste (Yealink T54W). Lors d'un appel qu'elle souhaite transférer, elle appui sur la touche programmable et l'appel est automatiquement transféré sans mise en relation préalable avec l'interlocuteur. Je lui demande de fa&amp;ire un test en ne passant pas par les touche mais en composant le n°.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2023 14:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "142868": {
                    "id": "142868",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/12\/2023 14:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "142879": {
                    "id": "142879",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/12\/2023 15:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "142945": {
                    "id": "142945",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/12\/2023 17:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "142946": {
                    "id": "142946",
                    "fields": {
                        "field_description": "<p>CT avec l'agence. Le test à été réalisé dans l'après midi. Les transferts supervisés fonctionnent<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2023 17:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "142947": {
                    "id": "142947",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à TREGUER Peggy (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/12\/2023 17:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "144571": {
                    "id": "144571",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/12\/2023 09:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "144572": {
                    "id": "144572",
                    "fields": {
                        "field_description": "<p>Mail de Peggy qui indique qu'elle ne peut toujours pas faire de transfert supervisés. Je demande à AT de vérifier.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/12\/2023 09:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "144575": {
                    "id": "144575",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2023 09:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "144577": {
                    "id": "144577",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2023 09:45",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "144596": {
                    "id": "144596",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2023 10:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "144598": {
                    "id": "144598",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2023 10:45",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "144606": {
                    "id": "144606",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2023 11:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "144608": {
                    "id": "144608",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/12\/2023 11:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "144609": {
                    "id": "144609",
                    "fields": {
                        "field_description": "<p>Peggy me confirme qu'après nouvelle configuration par AT, les transferts supervisés fonctionnent à nouveau.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/12\/2023 11:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "144610": {
                    "id": "144610",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TREGUER Peggy (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2023 11:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CAPITAL CONFIANCE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE TRANSFERT D'APPEL SUPERVISE - POSTE DE PEGGY<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/12\/2023 11:08:39"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "197648": {
                "nid": 197648,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - CAPITAL CONFIANCE - 11\/12\/2023 - 11\/12\/2023 - 14:56",
                "author_uid": 6406,
                "created": "2023-12-11 14:56:07",
                "changed": "2023-12-11 17:32:36",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - CAPITAL CONFIANCE - 11\/12\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-12-11 14:56:08"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "CAPITAL CONFIANCE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "142880": {
                            "id": "142880",
                            "fields": {
                                "field_qr_horodatage": "11\/12\/2023 15:08",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "142869": {
                            "id": "142869",
                            "fields": {
                                "field_qr_horodatage": "11\/12\/2023 14:54",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>[QUIMPER - CAPITAL CONFIANCE]<\/p>\r\n\r\n<p>Peux tu&nbsp;programmer les touches du poste \"Accueil\" (ou Peggy) en transfert supervisé comme pour les autres postes du client stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "142944": {
                            "id": "142944",
                            "fields": {
                                "field_qr_horodatage": "11\/12\/2023 17:32",
                                "field_qr_message": "<p>Ca fonctionne. Merci Nico.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-12-11 17:32:20"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            },
            "202690": {
                "nid": 202690,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - CAPITAL CONFIANCE - 11\/12\/2023 - 19\/12\/2023 - 09:40",
                "author_uid": 6406,
                "created": "2023-12-19 09:40:24",
                "changed": "2023-12-19 11:07:45",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - CAPITAL CONFIANCE - 11\/12\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-12-19 10:36:58"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "CAPITAL CONFIANCE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "144578": {
                            "id": "144578",
                            "fields": {
                                "field_qr_horodatage": "19\/12\/2023 09:42",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il n'y a pas de poste nommé ACCUEIL et j'ai trop peu d'information.<\/p>\r\n\r\n<p>Que se passe-t-il quand l'utilisateur fait un transfert ?<\/p>\r\n\r\n<p>A nouveau ? Je ne me souviens pas, si tu peux reprendre la QR en question ce sera plus simple.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "144599": {
                            "id": "144599",
                            "fields": {
                                "field_qr_horodatage": "19\/12\/2023 10:44",
                                "field_qr_message": "<p>Effectivement le poste était en transfert à l'aveugle, je ne comprends comment c'est possible qu'il soit repassé tout seul en \"à l'aveugle\"<\/p>\r\n\r\n<p>C'est ok<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "144576": {
                            "id": "144576",
                            "fields": {
                                "field_qr_horodatage": "19\/12\/2023 09:36",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>[CAPITAL CONFIANCE - QUIMPER]<\/p>\r\n\r\n<p>Peggy m'indique que les transferts supervisés sont à nouveau impossibles depuis son poste (Peggy ou Accueil). Elle ne parvient à faire que des transferts aveugles. Peux tu regarder stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "144597": {
                            "id": "144597",
                            "fields": {
                                "field_qr_horodatage": "19\/12\/2023 10:34",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je ne peux pas reprendre l'ancienne QR. Tu avais juste passé le poste de Peggy en transfert supervisé, ce qui a fonctionné un temps.&nbsp;<\/p>\r\n\r\n<p>Aujourd'hui, elle indique que tous ses transfert se font en direct, sans supervision. L'appelant est directement mis en relation avec la tierce personne sans échange avec la personne qui transfert l'appel.&nbsp;&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "144607": {
                            "id": "144607",
                            "fields": {
                                "field_qr_horodatage": "19\/12\/2023 11:07",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Ca&nbsp; refonctionne. Merci pour ton intervention.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-12-19 11:07:15"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "198282": {
        "nid": 198282,
        "type": "tache",
        "title": "Tache - URBATYS - 13\/12\/2023",
        "author_uid": 6406,
        "created": "2023-12-12 17:05:20",
        "changed": "2023-12-15 15:23:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-12-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-12-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "143171": {
                    "id": "143171",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Viviane PRAT (0298900493), demande à ce que le n° de ligne directe de l'extension 1115 soit le 0298907955. Concernant l'extension 1106, elle demande à ce qu'elle soit rattachée au 0750751484.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/12\/2023 17:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "143943": {
                    "id": "143943",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/12\/2023 15:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "143944": {
                    "id": "143944",
                    "fields": {
                        "field_description": "<p>Nécessaire fait.<\/p>\r\n\r\n<p>Appel téléphonique de la part de Viviane PRAT (0298900493). Je lui indique que le nécessaire est fait.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/12\/2023 15:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "143945": {
                    "id": "143945",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/12\/2023 15:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT AFFECTATION LIGNES DIRECTES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/12\/2023 15:12:05"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "198648": {
        "nid": 198648,
        "type": "tache",
        "title": "Tache - AMBULANCES KERAVAL - 13\/12\/2023",
        "author_uid": 27,
        "created": "2023-12-13 10:02:21",
        "changed": "2023-12-13 10:02:21",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-12-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-12-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "143277": {
                    "id": "143277",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Isabelle KERAVAL (0298266145). Il faut mettre en liste noire le&nbsp;0687953065 car il harcèle toutes les nuits.<\/p>\r\n\r\n<p>N° validé en liste noire sur l'admin 3CX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/12\/2023 09:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "143278": {
                    "id": "143278",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KERAVAL Christophe (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/12\/2023 10:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AMBULANCES KERAVAL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>METTRE EN LISTE NOIRE N°0687953065<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/12\/2023 09:56:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "202107": {
        "nid": 202107,
        "type": "tache",
        "title": "Tache - QUIMPER GAZ - 18\/12\/2023",
        "author_uid": 6406,
        "created": "2023-12-18 14:55:12",
        "changed": "2023-12-18 16:55:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2023-12-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-12-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "144412": {
                    "id": "144412",
                    "fields": {
                        "field_description": "<p>CT avec Tristan qui me demande ses accès à l'admin 3CX mais il m'indique par retour de mail que ce n'est pas cet accès qu'il souhaite mais un autre lui permettant d'avoir des statistiques détaillées des appels.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/12\/2023 14:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "144436": {
                    "id": "144436",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Tristan GOURMELON (0643116471) afin d'échanger sur les rapports dont ils ont besoin. Pas de réponse, je laisse donc un message vocal.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/12\/2023 15:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "144453": {
                    "id": "144453",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Tristan GOURMELON (0643116471) qui a tenté de me joindre en retour mais j'étais en ligne. Il est à son tour pas dispo, je refais donc un MV pour lui proposer de me faire un mail au besoin avec les éléments de stats dont il a besoin afin de programmer les rapports.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/12\/2023 16:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "144460": {
                    "id": "144460",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/12\/2023 16:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "144461": {
                    "id": "144461",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Tristan GOURMELON (0643116471). En fait Tristan avait besoin de lui ré indiquer où avoir accès au panneau pour supervision des appels en cours. Je lui indique que cela est sur son extension 3CX au niveau du desktop.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/12\/2023 16:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "144462": {
                    "id": "144462",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOURMELON Tristan  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/12\/2023 16:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "QUIMPER GAZ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>3CX - DEMANDE DE STATISTIQUES DETAILLEES DES APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/12\/2023 16:29:08"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "203668": {
        "nid": 203668,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 20\/12\/2023",
        "author_uid": 6406,
        "created": "2023-12-20 10:53:30",
        "changed": "2024-01-03 15:33:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-03 00:00:00"
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-12-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "144882": {
                    "id": "144882",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, 0981417055.&nbsp;Appel téléphonique de la part de Emmanuel BATARD (0681695793).<br \/>\r\nLigne : Actif Telecom, Fixe et Internet, 0981417055. Mail de M. BATARD avec un message audio pour les congés d'hiver du vendredi 22\/12 à 18h jusqu'au 02\/01\/24 à 18h. Je demande à AT de faire le nécessaire. Verifier que le message est bien en place<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/12\/2023 10:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "144884": {
                    "id": "144884",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/12\/2023 10:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "145066": {
                    "id": "145066",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/12\/2023 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "145141": {
                    "id": "145141",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/12\/2023 09:31",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "145154": {
                    "id": "145154",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/12\/2023 09:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "145172": {
                    "id": "145172",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/12\/2023 10:17",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "145637": {
                    "id": "145637",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/12\/2023 17:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "146006": {
                    "id": "146006",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Emmanuel BATARD (0981417055) afin de tester que le message de congés soit bien en place. Oui c'est OK.<\/p>\r\n\r\n<p>Vérifier le 03\/01 au matin que renvoi vers MV bien supprimée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/12\/2023 09:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "147218": {
                    "id": "147218",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/01\/2024 15:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "147219": {
                    "id": "147219",
                    "fields": {
                        "field_description": "<p>Le renvoi vers MV est bien supprimé<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/01\/2024 15:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGE POUR CONGES D'HIVER DU 22\/12\/23 AU 02\/01\/24<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/01\/2024 15:33:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "203669": {
                "nid": 203669,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 20\/12\/2023 - 20\/12\/2023 - 10:58",
                "author_uid": 6406,
                "created": "2023-12-20 10:58:59",
                "changed": "2023-12-22 17:08:36",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 20\/12\/2023"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2023-12-21 09:39:13"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "145142": {
                            "id": "145142",
                            "fields": {
                                "field_qr_horodatage": "21\/12\/2023 09:28",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Vendredi&nbsp;inclus ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "145173": {
                            "id": "145173",
                            "fields": {
                                "field_qr_horodatage": "21\/12\/2023 10:14",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "144885": {
                            "id": "144885",
                            "fields": {
                                "field_qr_horodatage": "20\/12\/2023 10:58",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>[SYNEMA - ATELIER DES TERRASSES]&nbsp;<\/p>\r\n\r\n<p>Leur site est fermé du vendredi 22\/12\/23 au lundi 02\/01\/24 inclus. Le responsable demande à ce que le message ci-joint soit joué du 22\/12\/23 18h au lundi 02\/01\/24 inclus.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "145155": {
                            "id": "145155",
                            "fields": {
                                "field_qr_horodatage": "21\/12\/2023 09:36",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Non, vendredi non inclus<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "145638": {
                            "id": "145638",
                            "fields": {
                                "field_qr_horodatage": "22\/12\/2023 17:08",
                                "field_qr_message": "<p>Meci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2023-12-22 17:08:28"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "203729": {
        "nid": 203729,
        "type": "tache",
        "title": "Tache - FOLGAR COUVERTURE - 20\/12\/2023",
        "author_uid": 6406,
        "created": "2023-12-20 12:32:50",
        "changed": "2024-01-11 09:44:44",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-12-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "144935": {
                    "id": "144935",
                    "fields": {
                        "field_description": "<p>Mail de Céline GROUZELLE qui demande à mettre en place un message d'absenc pour les congés de Noël, du 22\/12 au soir à 02\/01\/24 inclus. Faire demande à Coriolis.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/12\/2023 12:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "145639": {
                    "id": "145639",
                    "fields": {
                        "field_description": "<p>Le message est Ok. Vérifier lundi qu'il n'a pas sauté.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/12\/2023 17:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "146339": {
                    "id": "146339",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Manon CHAUVEAU (0298012242). C'est ok renvoi vers répondeur toujours en place.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/12\/2023 10:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "147167": {
                    "id": "147167",
                    "fields": {
                        "field_description": "<p>Le message d'absence est bien levé mais Teresa m'indique que le choix 1 du SVI n'est plus redirigé. Je demande à Coriolis de reconfigurer le choix 1. La personne que j'ai en ligne rappelle Teresa LE ROUX pour confirmer le poste vers lequel doivent être rediriger les appels du choix 1 car la configuration initiale n'est plus présente sur le centrex.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/01\/2024 11:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "147207": {
                    "id": "147207",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/01\/2024 15:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "147208": {
                    "id": "147208",
                    "fields": {
                        "field_description": "<p>CT avec Teresa. Les appels sont bien redirigés.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/01\/2024 15:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "147209": {
                    "id": "147209",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE ROUX Teresa (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/01\/2024 15:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "149275": {
                    "id": "149275",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/01\/2024 14:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "149276": {
                    "id": "149276",
                    "fields": {
                        "field_description": "<p>Appel de Teresa pour indiquer que le message de répondeur est toujours celui des congés d'hiver donc pas ok côté CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/01\/2024 14:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "149328": {
                    "id": "149328",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/01\/2024 09:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "149329": {
                    "id": "149329",
                    "fields": {
                        "field_description": "<p>Je contacte Coriolis qui fait la modification. Le message est bien modifié.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/01\/2024 09:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "149330": {
                    "id": "149330",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE ROUX Teresa (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/01\/2024 09:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FOLGAR COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGE D'ABSENCE POUR CONGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/01\/2024 09:43:47"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "204524": {
        "nid": 204524,
        "type": "tache",
        "title": "Tache - SA COOP PROFESSIONNELS ARTISANS BOIS - 21\/12\/2023",
        "author_uid": 6406,
        "created": "2023-12-21 10:00:28",
        "changed": "2024-01-02 11:10:05",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-12-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "145165": {
                    "id": "145165",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gael GARSON (0622647835). Ils sont actuellement en inventaire et il veut mettre en place un message exceptionnel pour indiquer qu'ils sont indisponible. Je lui demande de nous faire suivre le message.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/12\/2023 09:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "145167": {
                    "id": "145167",
                    "fields": {
                        "field_description": "<p>Passage à l'état \"En cours\"<\/p>\r\n",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/12\/2023 10:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "145200": {
                    "id": "145200",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gael GARSON (0622647835) afin de lui expliquer ce que j'ai fait.<\/p>\r\n\r\n<p>J'ai donc passer en absent les utilisateurs ci dessous qui réceptionnent les appels entrants et changé le message de répondeur de l'extension 1000. Il faudra donc supprimer le message vocal de fermeture de congés le 02\/01\/24.<\/p>\r\n\r\n<ul>\r\n\t<li>Ext 1117 - Laureen<\/li>\r\n\t<li>Ext 1112 - Sylvie<\/li>\r\n\t<li>Ext 1113 - Nadine<\/li>\r\n\t<li>Ext 1233 - Aurélie<\/li>\r\n\t<li>Ext 1119 - Stéphane<\/li>\r\n\t<li>Ext 1126 - Valérie<\/li>\r\n\t<li>Ext 1139 - Liliane<\/li>\r\n\t<li>Ext 1141 - Paula<\/li>\r\n\t<li>Ext 1181 - Laurent<\/li>\r\n\t<li>Ext 1222 - Estelle<\/li>\r\n\t<li>Ext 1102 - Sandrine<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/12\/2023 10:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "145201": {
                    "id": "145201",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à GARSON Gael (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/12\/2023 11:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "146987": {
                    "id": "146987",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/01\/2024 11:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "146988": {
                    "id": "146988",
                    "fields": {
                        "field_description": "<p>Message d'absence levé Ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/01\/2024 11:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "146989": {
                    "id": "146989",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GARSON  Gael (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/01\/2024 11:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SA COOP PROFESSIONNELS ARTISANS BOIS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MISE EN PLACE REPONDEUR POUR CONGES NOEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/01\/2024 11:09:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "205178": {
        "nid": 205178,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 22\/12\/2023",
        "author_uid": 27,
        "created": "2023-12-22 12:35:05",
        "changed": "2024-01-02 09:43:49",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-12-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "145560": {
                    "id": "145560",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de ARNAUD FINETTE (0603323663).<br \/>\r\nLigne : Coriolis fixe, Fixe, 411_0<\/p>\r\n\r\n<p>Il m'indique qu'ils viennent de fermer le garage à 12h et seront de retour le 02\/01 donc a besoin qu'un renvoi du standard soit fait sur la messagerie du poste STANDARD. Poste sur lequel un message spécial congés a été enregistré.<\/p>\r\n\r\n<p>Je contacte donc CORIOLIS pour que le nécessaire soit fait de suite. Le nécessaire est fait et le technicien a prévu de le supprimer le 02\/01 au matin.<\/p>\r\n\r\n<p>Faire la vérification que bien OK au 02\/01.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/12\/2023 12:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "30"
                    }
                },
                "145562": {
                    "id": "145562",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/12\/2023 12:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "146961": {
                    "id": "146961",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/01\/2024 09:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "146962": {
                    "id": "146962",
                    "fields": {
                        "field_description": "<p>Message d'absence toujours en cours. Je contacte Coriolis pour lever le message. Nécessaire fait, contrôle Ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/01\/2024 09:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "146963": {
                    "id": "146963",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/01\/2024 09:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>FERMTURE STANDARD DU 22\/12 12H AU 02\/01\/24 - POUR CONGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/01\/2024 09:39:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "208004": {
        "nid": 208004,
        "type": "tache",
        "title": "Tache - Canal Loisirs - 27\/12\/2023",
        "author_uid": 27,
        "created": "2023-12-27 11:17:22",
        "changed": "2024-02-01 09:59:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2023-12-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "146189": {
                    "id": "146189",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, 0221620080<\/p>\r\n\r\n<p>Faire renvoi des appels en direct sur la MV de l'extension ACCUEIL avec le message en PJ et cela jusqu'au 01\/02\/24.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/12\/2023 11:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "146191": {
                    "id": "146191",
                    "fields": {
                        "field_description": "<p>Je programme cela à savoir renvoi des appels directement sur la messagerie vocale de l'extention ACCUEIL 1007.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/12\/2023 11:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "146192": {
                    "id": "146192",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Olivier JUBIN (0221620080) afin de tester que c'est bien OK. Oui c'est OK. A supprimer au 01\/02\/24.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/12\/2023 11:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152173": {
                    "id": "152173",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/02\/2024 09:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "152174": {
                    "id": "152174",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Olivier JUBIN (0624326325) afin de le prévenir que je vais remettre de suite le SVI comme vu ensemble le 27\/12 et qu'il n'hésites pas à revenr vers moi si contre ordre.<\/p>\r\n\r\n<p>Je fais donc la modif et un test d'appel en faisant le choix 1. Je tombe sur Olivier. Il m'indique qu'il va revérifier de son côté si jamais besoin de changer des messages<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/02\/2024 09:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152175": {
                    "id": "152175",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JUBIN Olivier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/02\/2024 10:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Canal Loisirs"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>FERMETURE STANDARD POUR CONGES JUSQU'AU 01\/02\/24<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/02\/2024 09:51:30"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "211848": {
        "nid": 211848,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 02\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-02 10:42:50",
        "changed": "2024-01-02 10:42:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "146983": {
                    "id": "146983",
                    "fields": {
                        "field_description": "<p>Mail d'Annelyse (ext 1003) pour demander à être mise en première position dans la file de Loudeac et en dernière position dans la file de Noyal. Nécessaire fait.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/01\/2024 10:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "146984": {
                    "id": "146984",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/01\/2024 10:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BOEDEC - LOUDEAC - NOYAL] - MODIFICATION DE LA FILE D'ATTENTE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/01\/2024 10:42:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "211963": {
        "nid": 211963,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 02\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-02 15:46:34",
        "changed": "2024-01-08 09:22:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "147037": {
                    "id": "147037",
                    "fields": {
                        "field_description": "<p>Mail d'Annelyse pour demander à etre ajoutée aux files d'attente de&nbsp;Baud, Grand Champ, Vannes , Locminé pour le weekend, elle est d'astreinte.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/01\/2024 15:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "147865": {
                    "id": "147865",
                    "fields": {
                        "field_description": "<p>Modification Ok<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/01\/2024 16:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "148783": {
                    "id": "148783",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/01\/2024 09:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "148784": {
                    "id": "148784",
                    "fields": {
                        "field_description": "<p>CT avec Annelyse. Elle demande à être enlevée des files. Files modifiées Ok<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/01\/2024 09:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "148785": {
                    "id": "148785",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/01\/2024 09:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[NIVOIX ROBIC] - MODIFICATION DES FILES D'ATTENTE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/01\/2024 09:06:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "212392": {
        "nid": 212392,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 03\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-03 12:35:25",
        "changed": "2024-01-11 12:32:43",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "147177": {
                    "id": "147177",
                    "fields": {
                        "field_description": "<p>CT avec Annelyse qui indique que certains des appels sur l'astreinte (6000) ne sonnent pas ni sur son mobiles ni sur son poste fixe, elle a juste les notification de message en absence. Elle précise que les 4 appels pour lesquels elle a eu le cas étaient signalés&nbsp; comme spam.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/01\/2024 12:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "147780": {
                    "id": "147780",
                    "fields": {
                        "field_description": "<p>Pas de nouveau signalement de la part d'Annelyse ce jour. Je garde la tâche ouverte. Rappeler mercredi prochain pour confirmation.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/01\/2024 12:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "149409": {
                    "id": "149409",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/01\/2024 12:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "149410": {
                    "id": "149410",
                    "fields": {
                        "field_description": "<p>Pas de nouveau signalement, je clos la tache<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/01\/2024 12:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "149411": {
                    "id": "149411",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/01\/2024 12:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS NON SIGNALES SUR EXTENSION D'ANNELYSE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/01\/2024 12:32:05"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "214059": {
        "nid": 214059,
        "type": "tache",
        "title": "Tache - LRJ - 04\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-04 16:51:39",
        "changed": "2024-01-05 16:23:54",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "147570": {
                    "id": "147570",
                    "fields": {
                        "field_description": "<p>Mail d'Anne Gaël avec le nouveau message pour Atis et il faut également modifier les horaire du standard pour le vendredi, ouverture de 8h30 à 12h.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/01\/2024 16:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "147866": {
                    "id": "147866",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/01\/2024 16:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "147867": {
                    "id": "147867",
                    "fields": {
                        "field_description": "<p>Modification faite<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/01\/2024 16:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "147868": {
                    "id": "147868",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHERBONNIER Aurélie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/01\/2024 16:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LRJ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ATIS] - MODIFICATION DES HORAIRE ET DU MESSAGE D'ACCUEIL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/01\/2024 16:23:40"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "214393": {
        "nid": 214393,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 05\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-05 09:26:17",
        "changed": "2024-01-05 09:26:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "147737": {
                    "id": "147737",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe et Internet, Standard, 0164895656. CT avec Mme FINETTE (0676661739). Elle m'indique qu'il est impossible d'appelr vers le mobiles depuis les postes Standard, Carrosserie et Atelier (Mécanique). Il remarque que l'afficahge du n° n'est plus actif sur 5 postes. Il réactive la fonction. Je teste avec Mme FINETTE. Tout refonctionne. Appel vers mobiles Ok avec affichage de l'appelant.&nbsp;<\/p>\r\n\r\n<p>Horodatage : Du 0164895656 vers le 0676661739 : KO à 9h06 ce jour.&nbsp;<\/p>\r\n\r\n<p>Elle constate également que les appels des mêmes postes indiquent \"anonyme\" lors des appels sortants alors qu'auparavant ils indiquaient \"Renault Ponthierry\". J'ouvre un ticket auprès de Coriolis (M. LARGUD). Il m'indique que l'affchage du n° n'était plus programmé et corrige sur les lignes indiquées.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/01\/2024 09:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "147739": {
                    "id": "147739",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/01\/2024 09:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS VERS MOBILES IMPOSSIBLES DEPUIS LE STANDARD ET LES POSTE CARROSSERIE ET ATELIER<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/01\/2024 09:12:10"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "214435": {
        "nid": 214435,
        "type": "tache",
        "title": "Tache - SA COOP PROFESSIONNELS ARTISANS BOIS - 05\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-05 11:29:53",
        "changed": "2024-01-09 10:07:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-09 00:00:00"
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "147763": {
                    "id": "147763",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gael GARSON (0622647835). Il me présente Romain CHATELAIN qui est&nbsp;le nouveau responsable infrastructure. Il sera également notre nouvel interlocuteur. Il demande a ce que les noms d'utilisateurs suivant soient modifiés :<\/p>\r\n\r\n<p>- Sandra PECET devient Claude LE GALLIC<\/p>\r\n\r\n<p>- Sandra T4 devient Romain CHATELAIN<\/p>\r\n\r\n<p>Faire modification.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/01\/2024 09:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "149066": {
                    "id": "149066",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/01\/2024 10:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "149067": {
                    "id": "149067",
                    "fields": {
                        "field_description": "<p>Je constate que les changements d'utilisateurs sont déjà effectifs sur 3CX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/01\/2024 10:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SA COOP PROFESSIONNELS ARTISANS BOIS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DE NOMS D'UTILISATEUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/01\/2024 10:07:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "218857": {
        "nid": 218857,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 08\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-08 17:10:06",
        "changed": "2024-01-09 10:52:06",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "148992": {
                    "id": "148992",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline DANTEC (0661729309). Ligne : Actif Telecom, Fixe, Fixe L'Herrou, 0298451708. Caroline indique que les appels ne sonnent plus sur le poste de Patrice \"Bureau L\". Je demande à AT de vérifier que le poste est toujours dans le groupe ou la file.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/01\/2024 17:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "149000": {
                    "id": "149000",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/01\/2024 17:14",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "149002": {
                    "id": "149002",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/01\/2024 17:19",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "149027": {
                    "id": "149027",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/01\/2024 18:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "149029": {
                    "id": "149029",
                    "fields": {
                        "field_description": "<p>AT me confirme que le poste était sorti de la file. Poste réintégré Ok. Me confirmer bon fonctionnement.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/01\/2024 18:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "149030": {
                    "id": "149030",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/01\/2024 18:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "149087": {
                    "id": "149087",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/01\/2024 10:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "149088": {
                    "id": "149088",
                    "fields": {
                        "field_description": "<p>CT avec Caroline, tout refonctionne.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/01\/2024 10:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "149090": {
                    "id": "149090",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/01\/2024 10:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[L'HERROU] - APPELS NON SIGNALE SUR LE POSTE \"BUREAU\"<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/01\/2024 10:51:47"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "218860": {
                "nid": 218860,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 08\/01\/2024 - 08\/01\/2024 - 17:14",
                "author_uid": 6406,
                "created": "2024-01-08 17:14:35",
                "changed": "2024-01-08 18:01:50",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 08\/01\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-01-08 17:14:35"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "149003": {
                            "id": "149003",
                            "fields": {
                                "field_qr_horodatage": "08\/01\/2024 17:16",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il n'était pas dans la file, j'ai ajouté<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "149001": {
                            "id": "149001",
                            "fields": {
                                "field_qr_horodatage": "08\/01\/2024 17:10",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>[L'HERROU] - client<\/p>\r\n\r\n<p>Notre client m'indique que le poste \"Bureau L\" ne sonne plus lors des appels entrants. Peux tu vérifier la règle en cours stp ? Les deux poste sont censés sonner en même temps.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "149028": {
                            "id": "149028",
                            "fields": {
                                "field_qr_horodatage": "08\/01\/2024 18:01",
                                "field_qr_message": "<p>Super. Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-01-08 18:01:40"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "218858": {
        "nid": 218858,
        "type": "tache",
        "title": "Tache - Meilleur Taux - CRASSIN - 08\/01\/2024",
        "author_uid": 27,
        "created": "2024-01-08 17:10:44",
        "changed": "2024-01-08 17:35:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-08 00:00:00"
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "148996": {
                    "id": "148996",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, 3 postes (dt 1 standard), 02 98 40 80 43<\/p>\r\n\r\n<p>CT avec le site de GUIPAVAS qui me demande de prévoir la copie des messages vocaux&nbsp;du standard sur l'adresse mail de l'agence à savoir guipavas@meillaurtaux.com&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/01\/2024 16:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "148999": {
                    "id": "148999",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/01\/2024 17:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "149004": {
                    "id": "149004",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/01\/2024 17:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "149020": {
                    "id": "149020",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/01\/2024 17:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "149022": {
                    "id": "149022",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/01\/2024 17:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "149023": {
                    "id": "149023",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/01\/2024 17:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Meilleur Taux - CRASSIN"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[GUIPAVAS] COPIE MESSAGE VOCAL SUR MAIL - 02 98 40 80 43<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/01\/2024 17:35:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "218859": {
                "nid": 218859,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Meilleur Taux - CRASSIN - 08\/01\/2024 - 08\/01\/2024 - 17:11",
                "author_uid": 27,
                "created": "2024-01-08 17:11:02",
                "changed": "2024-01-08 17:35:23",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Meilleur Taux - CRASSIN - 08\/01\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-01-08 17:11:02"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Meilleur Taux - CRASSIN"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "149005": {
                            "id": "149005",
                            "fields": {
                                "field_qr_horodatage": "08\/01\/2024 17:19",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "148998": {
                            "id": "148998",
                            "fields": {
                                "field_qr_horodatage": "08\/01\/2024 17:10",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : MEILLEUR TAUX - CRASSIN<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[GUIPAVAS] COPIE MESSAGE VOCAL SUR MAIL - 02 98 40 80 43<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>08\/01\/2024 16:41 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe et Internet, 3 postes (dt 1 standard), 02 98 40 80 43<br\/>\r\n\r\nCT avec le site de GUIPAVAS qui me demande de prévoir la copie des messages vocaux&nbsp;du standard sur l'adresse mail de l'agence à savoir guipavas@meillaurtaux.com&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "149021": {
                            "id": "149021",
                            "fields": {
                                "field_qr_horodatage": "08\/01\/2024 17:35",
                                "field_qr_message": "<p>Merci :)<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-01-08 17:35:17"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "219189": {
        "nid": 219189,
        "type": "tache",
        "title": "Tache - FOLGAR COUVERTURE - 11\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-11 10:05:28",
        "changed": "2024-01-11 10:05:28",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "149332": {
                    "id": "149332",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de TERESA (0298012242). Elle demande à ce que le temps de sonnerie soit réduit avant renvoi vers messagerie lors du choix 1. Je fais le nécessaire avec Coriolis. Test Ok, 4 sonnerie soit 20 sec<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/01\/2024 09:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "149333": {
                    "id": "149333",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE ROUX Teresa (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/01\/2024 10:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FOLGAR COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DE LA DUREE DE SONNERIE AVANT RENVOI SUR MESSAGERIE SI NON REPONSE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/01\/2024 09:49:41"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "219210": {
        "nid": 219210,
        "type": "tache",
        "title": "Tache - BODADOU - 11\/01\/2024",
        "author_uid": 27,
        "created": "2024-01-11 11:09:09",
        "changed": "2024-01-11 11:09:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "149361": {
                    "id": "149361",
                    "fields": {
                        "field_description": "<p>Steven me demande de lui confirmer que le renvoi d'appel du&nbsp;&nbsp;02 98 67 18 62 avait bien été mis vers KPF (02 98 56 19 29). Je lui confirme que nous avions bien vérifié le 21\/12 et que le renvoi était en place.<\/p>\r\n\r\n<p>Par contre je viens de refaire une vérification et celui ci n'est plus en place.<\/p>\r\n\r\n<p>Je me connecte donc sur l'espace client afin de remettre celui ci. Service KO sur l'espace client je contacte donc ORANGE par téléphone afin de mettre en place le renvoi. C'est OK. Test fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/01\/2024 10:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "149362": {
                    "id": "149362",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/01\/2024 11:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BLEUNIOU - TAULE] RENVOI D'APPEL KO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/01\/2024 10:52:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Orange"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "219214": {
        "nid": 219214,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 11\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-11 14:11:29",
        "changed": "2024-01-17 16:49:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "149422": {
                    "id": "149422",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline DANTEC (0661729309) qui m'indique que les appels entrants sont dissuadés au bout de 4 sonneries si non répondu. Elle demande à ce qu'ils soient renvoyés vers messagerie avec possibilité de laissé un message. Je demande à AT de vérifier le paramétrage.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/01\/2024 14:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "149423": {
                    "id": "149423",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/01\/2024 14:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "149425": {
                    "id": "149425",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/01\/2024 14:23",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "149529": {
                    "id": "149529",
                    "fields": {
                        "field_description": "<p>CT avec Caroline. Je lui indique d'enregistrer un nouveau message sur l'un des deux postes et de me faire retour pour indiquer à AT de vérifier la conf.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/01\/2024 09:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "149930": {
                    "id": "149930",
                    "fields": {
                        "field_description": "<p>Je relance Caroline<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/01\/2024 12:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "150226": {
                    "id": "150226",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/01\/2024 16:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "150228": {
                    "id": "150228",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/01\/2024 16:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "150229": {
                    "id": "150229",
                    "fields": {
                        "field_description": "<p>Pas de retour, je clos la tache. Reprendre la tache si pas OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/01\/2024 16:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "150230": {
                    "id": "150230",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/01\/2024 16:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[L'HERROU] - PLUS DE RENVOI DES APPELS VERS MESSAGERIE SI NON REPONDU<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/01\/2024 16:49:01"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "219215": {
                "nid": 219215,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 11\/01\/2024 - 11\/01\/2024 - 14:15",
                "author_uid": 6406,
                "created": "2024-01-11 14:15:17",
                "changed": "2024-01-17 16:48:39",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 11\/01\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-01-11 14:15:17"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "149426": {
                            "id": "149426",
                            "fields": {
                                "field_qr_horodatage": "11\/01\/2024 14:22",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Le répondeur était sur le poste qui a été résilié. Il faudra refaire le message sur l'un des 2 postes peu importe lequel c'est le même répondeur.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "149424": {
                            "id": "149424",
                            "fields": {
                                "field_qr_horodatage": "11\/01\/2024 14:11",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>[DEMENAGEMENT L'HERROU] - client<\/p>\r\n\r\n<p>Notre cliente indique que les appels entrants sont dissuadés au bout de 4 sonneries si non répondus. Elle me dit qu'avant, ils étaient renvoyés vers messagerie avec possibilité de laisser un message au bout de 4 sonneries. Peux tu vérifier et remettre la configuration demandée en place si ce n'est pas le cas stp ?&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "150227": {
                            "id": "150227",
                            "fields": {
                                "field_qr_horodatage": "17\/01\/2024 16:48",
                                "field_qr_message": "<p>Merci Nico. C'est vu avec la cliente<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-01-17 16:48:17"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "219398": {
        "nid": 219398,
        "type": "tache",
        "title": "Tache - SA COOP PROFESSIONNELS ARTISANS BOIS - 12\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-12 11:27:08",
        "changed": "2024-01-12 11:52:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-12 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "149542": {
                    "id": "149542",
                    "fields": {
                        "field_description": "<p>CT avec Romain, il demande le renvoi des ID de l'extension 1126 sur son mail.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/01\/2024 11:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "149548": {
                    "id": "149548",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "12\/01\/2024 11:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "149549": {
                    "id": "149549",
                    "fields": {
                        "field_description": "<p>Codes de l'extention de Valérie LEFEVRE bien renvoyée sur son adresse mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/01\/2024 11:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "149550": {
                    "id": "149550",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHATELAIN Romain (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/01\/2024 11:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SA COOP PROFESSIONNELS ARTISANS BOIS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RENVOI DES ID DE L'EXTENSION 1126&nbsp;LEFEVRE VALERIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/01\/2024 11:51:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "219573": {
        "nid": 219573,
        "type": "tache",
        "title": "Tache - COMADYM - 15\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-15 09:49:14",
        "changed": "2024-01-16 10:48:11",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "149703": {
                    "id": "149703",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Audrey LE GOURIELLEC (0297331919). Elle indique recevoir des appels le week end depuis son extension 3CX sur mobile. Voir pourquoi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/01\/2024 09:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "149705": {
                    "id": "149705",
                    "fields": {
                        "field_description": "<p>Passage à l'état \"En cours\"<\/p>\r\n",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/01\/2024 09:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "149710": {
                    "id": "149710",
                    "fields": {
                        "field_description": "<p>Mail à Nesrine de CYBERA afin de lui demander de vérifier les horaires d'ouverture du standard en place car je pense que celui ci doit être ouvert le WE alors qu'il ne devrait pas.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/01\/2024 09:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "149711": {
                    "id": "149711",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE GOURIELLEC Audrey (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/01\/2024 09:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "149896": {
                    "id": "149896",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/01\/2024 10:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "149897": {
                    "id": "149897",
                    "fields": {
                        "field_description": "<p>Nécessaire rectifié par Nesrine de CYBERA. Le standard est maintenant bien fermé le WE.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/01\/2024 10:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "149898": {
                    "id": "149898",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GOURIELLEC  Audrey  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/01\/2024 10:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[IDEA HENNEBONT] RECEPTION APPELS LE WE &gt; PAS NORMAL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/01\/2024 10:46:58"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "219673": {
        "nid": 219673,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 16\/01\/2024",
        "author_uid": 27,
        "created": "2024-01-16 09:43:33",
        "changed": "2024-01-22 09:05:11",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "149892": {
                    "id": "149892",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Annelyse AUDIN (0786618664).<br \/>\r\nLigne : Coriolis fixe, Fixe, CREMA - NOYAL PONTIVY, 0297074255<\/p>\r\n\r\n<p>Il faut mettre Annelyse sur les files ci dessous pour l'astreinte de ce WE:<\/p>\r\n\r\n<ul>\r\n\t<li>LOUDEAC<\/li>\r\n\t<li>FUNE NOYAL PONTIVY<\/li>\r\n\t<li>CREMA NOYAL PONTIVY<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/01\/2024 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "150424": {
                    "id": "150424",
                    "fields": {
                        "field_description": "<p>Néccessaire fait. Je prévois de supprimer Annelyse des files lundi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/01\/2024 09:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "150562": {
                    "id": "150562",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/01\/2024 09:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "150563": {
                    "id": "150563",
                    "fields": {
                        "field_description": "<p>Suppression faite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/01\/2024 09:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "150564": {
                    "id": "150564",
                    "fields": {
                        "field_description": "Une notification a été envoyée à AUDIN Annelyse  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/01\/2024 09:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION ANNELYSE - A METRE SUR 3 FILES POUR ASTREINTE DU WE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/01\/2024 09:04:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "219942": {
        "nid": 219942,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 18\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-18 10:55:22",
        "changed": "2024-01-24 11:02:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "150291": {
                    "id": "150291",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Emmanuel LETOURNEUR (0298464294). CT avec SEREOUI Sara (Poste Accueil 1) qui indique que certains ses transferts d'appels tombent en échec<br \/>\r\nLigne : Actif Telecom, Fixe, FIXE BREST, 0298464294. Elle a le message \"too many simultaneous calls\".&nbsp;<\/p>\r\n\r\n<p><strong>Horodatage<\/strong> : Transfert ce jour du&nbsp;0673524944 depuis le poste Accueil 1 vers poste Accueil 2 à10h05 en échec.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/01\/2024 10:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "150304": {
                    "id": "150304",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/01\/2024 11:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "150305": {
                    "id": "150305",
                    "fields": {
                        "field_description": "<p>Il y a bien une saturation lorsque l'accueil reçoit plusieurs appels ensimultané. Je remonte l'information à Sara qui m'indique que ce sont M. LAURENDEAU ou LETOURNEUR qui prendront la décision. Je leur demande donc de me faire retour de leur décision par mail en leur indiquant le tarif d'1€ HT\/mois par communication supplémentaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/01\/2024 11:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "150961": {
                    "id": "150961",
                    "fields": {
                        "field_description": "<p>Accord de M. LETOURNEUR sur ajout du nombre de communications simultanées suffisant. Je demande à AT d'ajouter 2 comm à 2 € HT\/m sur l'accueil.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/01\/2024 16:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "150962": {
                    "id": "150962",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/01\/2024 17:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "150964": {
                    "id": "150964",
                    "fields": {
                        "field_description": "<p>Demande d'ajout en cours de traitement AT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/01\/2024 17:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "150998": {
                    "id": "150998",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/01\/2024 09:36",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "151025": {
                    "id": "151025",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/01\/2024 10:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "151027": {
                    "id": "151027",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/01\/2024 10:19",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "151045": {
                    "id": "151045",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/01\/2024 11:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "151047": {
                    "id": "151047",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/01\/2024 11:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "151048": {
                    "id": "151048",
                    "fields": {
                        "field_description": "<p>At confirme l'activation des deux nouvelles communications.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/01\/2024 11:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "151049": {
                    "id": "151049",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/01\/2024 11:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TRANSFERTS D'APPEL IMPOSSIBLES - POSTE ACCUEIL 1<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/01\/2024 11:02:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "220098": {
                "nid": 220098,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 18\/01\/2024 - 23\/01\/2024 - 17:07",
                "author_uid": 6406,
                "created": "2024-01-23 17:07:30",
                "changed": "2024-01-24 11:02:08",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 18\/01\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-01-24 10:11:04"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "150999": {
                            "id": "150999",
                            "fields": {
                                "field_qr_horodatage": "24\/01\/2024 09:34",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Il y a 3 postes accueil, donne moi la mac pour être sûr stp.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "151028": {
                            "id": "151028",
                            "fields": {
                                "field_qr_horodatage": "24\/01\/2024 10:17",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "150963": {
                            "id": "150963",
                            "fields": {
                                "field_qr_horodatage": "23\/01\/2024 17:05",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>SEPMG LAURENDEAU LETOURNEUR - BREST<\/p>\r\n\r\n<p>Peux tu ajouter 2 nouvelle communications simultanées à 1 € HT\/m\/com (soit 2 € HT\/m en plus) sur l'accueil<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "151026": {
                            "id": "151026",
                            "fields": {
                                "field_qr_horodatage": "24\/01\/2024 10:06",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>MAC : 805EC0BA0693<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "151046": {
                            "id": "151046",
                            "fields": {
                                "field_qr_horodatage": "24\/01\/2024 11:01",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-01-24 11:01:38"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "219988": {
        "nid": 219988,
        "type": "tache",
        "title": "Tache - Cornouaille RH - 19\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-19 11:14:25",
        "changed": "2024-01-19 14:10:25",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "150463": {
                    "id": "150463",
                    "fields": {
                        "field_description": "<p>CT avec Estelle qui me demande de faire sonner tous les postes en même temps. Je demande à AT de faire le nécessaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/01\/2024 11:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "150464": {
                    "id": "150464",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/01\/2024 11:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "150466": {
                    "id": "150466",
                    "fields": {
                        "field_description": "<p>CT avec Estelle. En cas de non réponse au bout de 6 sonneries, renvoyer les appels vers la messagerie<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/01\/2024 11:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "150474": {
                    "id": "150474",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/01\/2024 11:28",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "150512": {
                    "id": "150512",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/01\/2024 14:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "150514": {
                    "id": "150514",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/01\/2024 14:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "150515": {
                    "id": "150515",
                    "fields": {
                        "field_description": "<p>AT confirme la modification de la stratégie d'appel. Il faut enregistrer un nouveau message sur l'un des poste afin qu'il soit joué en cas de non réponse qui oriente vers la messagerie. J'en informe Estelle par mail.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/01\/2024 14:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "150516": {
                    "id": "150516",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/01\/2024 14:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DE LA STRATEGIE D'APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/01\/2024 14:09:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "219989": {
                "nid": 219989,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH - 19\/01\/2024 - 19\/01\/2024 - 11:19",
                "author_uid": 6406,
                "created": "2024-01-19 11:19:05",
                "changed": "2024-01-19 14:08:57",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH - 19\/01\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-01-19 11:19:05"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "150475": {
                            "id": "150475",
                            "fields": {
                                "field_qr_horodatage": "19\/01\/2024 11:27",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ok il faudra faire un répondeur sur n'importe quel poste<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "150465": {
                            "id": "150465",
                            "fields": {
                                "field_qr_horodatage": "19\/01\/2024 11:14",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Notre client demande que sa stratégie d'appel soit modifiée. Il faut faire sonner tous les postes en même temps et renvoi vers messagerie au bout de 6 sonneries si non répondu.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "150513": {
                            "id": "150513",
                            "fields": {
                                "field_qr_horodatage": "19\/01\/2024 14:08",
                                "field_qr_message": "<p>Merci Nico. Info transmise à notre client.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-01-19 14:08:39"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "219993": {
        "nid": 219993,
        "type": "tache",
        "title": "Tache - Cornouaille RH - 19\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-19 15:22:56",
        "changed": "2024-01-29 10:56:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "150522": {
                    "id": "150522",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Estelle RICHARD (0607602083).<br \/>\r\nLigne : Actif Telecom, Fixe, , 0222941110. Elle m'indique qu'il n'y a plus de double appel depuis la modification de stratégie. Je demande à AT de faire le nécessaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/01\/2024 15:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "150524": {
                    "id": "150524",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/01\/2024 15:24",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "150650": {
                    "id": "150650",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/01\/2024 13:49",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "151583": {
                    "id": "151583",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2024 10:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "151585": {
                    "id": "151585",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/01\/2024 10:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "151586": {
                    "id": "151586",
                    "fields": {
                        "field_description": "<p>CT avec Estelle. La&nbsp; stratégie actuelle est Ok. Pas de modification a apporter<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2024 10:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "151587": {
                    "id": "151587",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2024 10:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PLUS DE DOUBLE APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/01\/2024 10:55:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "219994": {
                "nid": 219994,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH - 19\/01\/2024 - 19\/01\/2024 - 15:24",
                "author_uid": 6406,
                "created": "2024-01-19 15:24:11",
                "changed": "2024-01-29 10:55:32",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH - 19\/01\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-01-19 15:24:12"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "150651": {
                            "id": "150651",
                            "fields": {
                                "field_qr_horodatage": "22\/01\/2024 13:47",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Pas de double appel puisque tout le monde sonne en même temps. Si un poste est en ligne, c'est les autres qui sonnent sinon il faut définir une stratégie différente.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "150525": {
                            "id": "150525",
                            "fields": {
                                "field_qr_horodatage": "19\/01\/2024 15:23",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Le client me signale qu'ils n'ont plus de double appel depuis la modification de ce matin. Peux tu vérifier stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "151584": {
                            "id": "151584",
                            "fields": {
                                "field_qr_horodatage": "29\/01\/2024 10:55",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>On garde la stratégie actuelle.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-01-29 10:55:10"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "220148": {
        "nid": 220148,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 24\/01\/2024",
        "author_uid": 27,
        "created": "2024-01-24 11:02:02",
        "changed": "2024-01-25 09:06:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "151044": {
                    "id": "151044",
                    "fields": {
                        "field_description": "<p>CT avec Annelyse qui me demander a être ajoutée pour ce jour en 1ière sur la file de LOUDEAC.<\/p>\r\n\r\n<p>Nécessaire fait. La supprimer de la file à 17h30.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/01\/2024 11:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151143": {
                    "id": "151143",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/01\/2024 09:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "151144": {
                    "id": "151144",
                    "fields": {
                        "field_description": "Une notification a été envoyée à AUDIN Annelyse  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/01\/2024 09:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LOUDEAC] AJOUTER ANNELYSE DANS LA FILE POUR LE 24\/01<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/01\/2024 09:06:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "220149": {
        "nid": 220149,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 24\/01\/2024",
        "author_uid": 27,
        "created": "2024-01-24 11:04:06",
        "changed": "2024-01-26 09:49:27",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "151051": {
                    "id": "151051",
                    "fields": {
                        "field_description": "<p>CT avec Annelyse, il faut l'ajouter à la file de CARHAIX pour jeudi et vendredi et la supprimer la file vendredi soir.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/01\/2024 11:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151145": {
                    "id": "151145",
                    "fields": {
                        "field_description": "<p>Nécessaire fait. Supprimer Annelyse de la file demain soir.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/01\/2024 09:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151318": {
                    "id": "151318",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/01\/2024 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "151319": {
                    "id": "151319",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Annelyse AUDIN (0786618664) qui me demande de la supprimer de la file de CARHAIX car est au final sur LANVOLLON ce jour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/01\/2024 09:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151320": {
                    "id": "151320",
                    "fields": {
                        "field_description": "Une notification a été envoyée à AUDIN Annelyse  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/01\/2024 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CARHAIX] AJOUTER ANNELYSE A LA FILE POUR LE 25 ET 26\/01<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/01\/2024 09:47:41"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "220570": {
        "nid": 220570,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 26\/01\/2024",
        "author_uid": 27,
        "created": "2024-01-26 09:49:03",
        "changed": "2024-01-26 09:49:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "151314": {
                    "id": "151314",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Standard Orange, 0296700416<br \/>\r\nLigne : Coriolis fixe, Fixe, Binic - Etables, 0296707029<\/p>\r\n\r\n<p>Appel téléphonique de la part de Annelyse AUDIN (0786618664). qui me demande de l'ajouter sur les files de LANVOLLON et ETABLES. Je fais le nécessaire de suite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/01\/2024 09:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151317": {
                    "id": "151317",
                    "fields": {
                        "field_description": "Une notification a été envoyée à AUDIN Annelyse  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/01\/2024 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LANVOLLON &amp; ETABLES] AJOUT ANNELYSE AUX 2 FILES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/01\/2024 09:48:09"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "220614": {
        "nid": 220614,
        "type": "tache",
        "title": "Tache - ALLIANZ PAUL BOUSSARD - 26\/01\/2024",
        "author_uid": 27,
        "created": "2024-01-26 15:27:04",
        "changed": "2024-01-30 15:42:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "151461": {
                    "id": "151461",
                    "fields": {
                        "field_description": "<p>Mail de Gabriel qui me demande d'ajouter le carnet de contact en PJ sur la totalité des postes de CARHAIX &amp; ROSTRENEN.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/01\/2024 15:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151463": {
                    "id": "151463",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/01\/2024 15:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "151464": {
                    "id": "151464",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/01\/2024 15:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "151630": {
                    "id": "151630",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2024 11:39",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "151698": {
                    "id": "151698",
                    "fields": {
                        "field_description": "<p>Nécessaire fait côté opérateur. Agence fermée ce jour. Je fais donc un mail au client afin de l'en informer et lui demande si ok pour que je passe demain sur site pour mise en place d'un DECT donc cela sera l'occasion de faire point en présentiel sur l'agence de CARHAIX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2024 15:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151851": {
                    "id": "151851",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/01\/2024 15:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "151853": {
                    "id": "151853",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/01\/2024 15:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "151854": {
                    "id": "151854",
                    "fields": {
                        "field_description": "<p>Point fait avec Gabriel à l'agence de CARHAIX. C'est bien ok l'annuaire est remonté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2024 15:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151855": {
                    "id": "151855",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KIEFFER Gabriel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/01\/2024 15:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ PAUL BOUSSARD"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CARHAIX &amp; ROSTRENEN] METTRE CARNET DE CONTACT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/01\/2024 15:41:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "220615": {
                "nid": 220615,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ PAUL BOUSSARD - 26\/01\/2024 - 26\/01\/2024 - 15:27",
                "author_uid": 27,
                "created": "2024-01-26 15:27:32",
                "changed": "2024-01-30 15:40:47",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ PAUL BOUSSARD - 26\/01\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-01-26 15:28:01"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ PAUL BOUSSARD"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "151631": {
                            "id": "151631",
                            "fields": {
                                "field_qr_horodatage": "29\/01\/2024 11:34",
                                "field_qr_message": "<p>ok, si ça ne remonte pas dans les 20Mn, me prévenir stp.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "151462": {
                            "id": "151462",
                            "fields": {
                                "field_qr_horodatage": "26\/01\/2024 15:27",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ PAUL BOUSSARD<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[CARHAIX &amp; ROSTRENEN] METTRE CARNET DE CONTACT<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/01\/2024 15:25 - L'HELGOUARC'H Julie : <\/strong>Mail de Gabriel qui me demande d'ajouter le carnet de contact en PJ sur la totalité des postes de CARHAIX &amp; ROSTRENEN.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "151465": {
                            "id": "151465",
                            "fields": {
                                "field_qr_horodatage": "26\/01\/2024 15:27",
                                "field_qr_message": "<p>En PJ le ficher excel avec les contacts.<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "151852": {
                            "id": "151852",
                            "fields": {
                                "field_qr_horodatage": "30\/01\/2024 15:40",
                                "field_qr_message": "<p>Je te confirme que c'est ok, merci !!<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-01-30 15:40:38"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "220618": {
        "nid": 220618,
        "type": "tache",
        "title": "Tache - ALLIANZ PAUL BOUSSARD - 26\/01\/2024",
        "author_uid": 27,
        "created": "2024-01-26 16:08:58",
        "changed": "2024-02-01 09:30:21",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "151482": {
                    "id": "151482",
                    "fields": {
                        "field_description": "<ol>\r\n\t<li>Souci de conf sur les lignes&nbsp;<b>02 98 93 20 48 et 02 96 29 30 05<\/b>&nbsp;- celles ci ne semblent plus aboutir comme prévu vers le&nbsp;<b>02 22 94 12 10. Je demande à ACTIF TELECOM de vérifier que les 2 lignes sont bien<\/b><b>&nbsp;redirigées vers le 02 22.<\/b><\/li>\r\n\t<li>Ne semble pas avoir de double appel sur les postes de CARHAIX car quand déjà en ligne pas de 2nde ligne qui sonne &gt;<b> Voir pour avoir le double appel<\/b><\/li>\r\n<\/ol>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/01\/2024 16:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151484": {
                    "id": "151484",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/01\/2024 16:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "151620": {
                    "id": "151620",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2024 11:24",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "151697": {
                    "id": "151697",
                    "fields": {
                        "field_description": "<p>Nécessaire fait côté opérateur. Agence fermée ce jour. Je fais donc un mail au client afin de l'en informer et lui demande si ok pour que je passe demain sur site pour mise en place d'un DECT donc cela sera l'occasion de faire point en présentiel sur l'agence de CARHAIX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2024 15:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151847": {
                    "id": "151847",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/01\/2024 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "151849": {
                    "id": "151849",
                    "fields": {
                        "field_description": "<p>Point fait avec Gabriel sur le site de Carhaix ce jour lors de mon passage. Tout semble ok depuis mais par contre souci lors des appels entrants lors des horaires de fermetures.<\/p>\r\n\r\n<p><strong>Horodatage<\/strong>: Appel du&nbsp;06.83.50.94.46 vers le&nbsp;02 22 94 12 10 à 8h49 ce jour&nbsp;- message comme quoi le n° est non attribué au lieu de tomber sur la messagerie vocale qui ne permet pas de laisser de message.<\/p>\r\n\r\n<p>Je demande à ACTIF TELECOM de vérifier ce qu'il en est.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2024 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "151964": {
                    "id": "151964",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/01\/2024 09:44",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "151975": {
                    "id": "151975",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/01\/2024 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "152156": {
                    "id": "152156",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/02\/2024 09:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "152158": {
                    "id": "152158",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/02\/2024 09:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "152159": {
                    "id": "152159",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gabriel&nbsp;(0222941210). Au final en faisant test avec Gabriel je me rends compte que le souci est lorsqu'il appel la ligne depuis son répertoire, pas de souci lorsqu'il compose le n° depuis son pavé numérique donc souci sur l'enregistrement du n° dans son carnet de contacts.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/02\/2024 09:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152160": {
                    "id": "152160",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KIEFFER Gabriel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/02\/2024 09:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ PAUL BOUSSARD"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CONF LIGNES FIXES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/02\/2024 09:29:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "220619": {
                "nid": 220619,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ PAUL BOUSSARD - 26\/01\/2024 - 26\/01\/2024 - 16:09",
                "author_uid": 27,
                "created": "2024-01-26 16:09:26",
                "changed": "2024-02-01 09:29:08",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ PAUL BOUSSARD - 26\/01\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-01-31 09:49:25"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ PAUL BOUSSARD"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "151621": {
                            "id": "151621",
                            "fields": {
                                "field_qr_horodatage": "29\/01\/2024 11:22",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Je ne retrouve pas la QR avec la config demandée.<\/p>\r\n\r\n<p>J'ai modifié pour le 0296 et le 0298, c'était pas du tout paramétré comme ça.<\/p>\r\n\r\n<p>Pour le reste j'ai une file avec 2 postes en même temps puis une autre file avec 2 postes qui étaient séquentiel. A mon avis c'était le problème.<\/p>\r\n\r\n<p>A vérifier si c'est ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "151965": {
                            "id": "151965",
                            "fields": {
                                "field_qr_horodatage": "31\/01\/2024 09:44",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Le répondeur a bien été fait ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "151483": {
                            "id": "151483",
                            "fields": {
                                "field_qr_horodatage": "26\/01\/2024 16:09",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ PAUL BOUSSARD<\/p>\r\n\r\n<p>Objet :&nbsp;<p>CONF LIGNES FIXES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/01\/2024 16:00 - L'HELGOUARC'H Julie : <\/strong><ol>\r\n\t<li>Souci de conf sur les lignes&nbsp;<b>02 98 93 20 48 et 02 96 29 30 05<\/b>&nbsp;- celles ci ne semblent plus aboutir comme prévu vers le&nbsp;<b>02 22 94 12 10. Je demande à ACTIF TELECOM de vérifier que les 2 lignes sont bien<\/b><b>&nbsp;redirigées vers le 02 22.<\/b><\/li>\r\n\t<li>Ne semble pas avoir de double appel sur les postes de CARHAIX car quand déjà en ligne pas de 2nde ligne qui sonne &gt;<b> Voir pour avoir le double appel<\/b><\/li>\r\n<\/ol>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "151848": {
                            "id": "151848",
                            "fields": {
                                "field_qr_horodatage": "30\/01\/2024 15:28",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>Après vérif pour le client cela semble ok. Par contre souci lorsqu'on appel le&nbsp;&nbsp;<b>02 22 94 12 10&nbsp;<\/b>sur horaire de fermture. Il y aurait un message comme quoi le n° est non attribué.&nbsp;<\/p>\r\n\r\n<p><strong>Horodatage<\/strong>: Appel du&nbsp;06.83.50.94.46 vers le&nbsp;02 22 94 12 10 à 8h49 ce jour&nbsp;- message comme quoi le n° est non attribué au lieu de tomber sur la messagerie vocale qui ne permet pas de laisser de message.<\/p>\r\n\r\n<p>Si tu peux regarder ce qu'il se passe ?<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "151976": {
                            "id": "151976",
                            "fields": {
                                "field_qr_horodatage": "31\/01\/2024 09:49",
                                "field_qr_message": "<p>Non pas encore et pourant j'ai dit plusieurs fois au client .. C'est donc le répondeur de base qui est en place.<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "152157": {
                            "id": "152157",
                            "fields": {
                                "field_qr_horodatage": "01\/02\/2024 09:14",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Au final en creusant avec le cliet souci trouvé, il passait l'appel depuis son répertoire et le n° était mal enregistré .. Donc c'est réglé.<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
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        "type": "tache",
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        "changed": "2024-01-29 10:39:41",
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            "name": "Prochaine action",
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        },
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            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
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            "name": "Début",
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            "value": "2024-01-29 00:00:00"
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            "name": "Descriptions",
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                    "id": "151542",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Fixe, 0298824951<\/p>\r\n\r\n<p>Appel de Céline pour indiquer que le matin le magasin ouvre maintenant à 7h30 et non plus à 8h donc je<strong> <u>demande à ACTIF TELECOM de faire le nécessaire pour ouvrir le standard à 7h30 au lieu de 8h.<\/u><\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
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                        "field_description_horodatage": "29\/01\/2024 10:08",
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                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
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                        "field_description_auteur": "L'HELGOUARC'H Julie"
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                },
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                    "id": "151552",
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                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2024 10:31",
                        "field_description_auteur": "DELOBELLE Nicolas"
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                },
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                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
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                        "field_description_horodatage": "29\/01\/2024 10:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
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                        "field_description": "Passage à l'état \"Finie\"",
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                        "field_description_horodatage": "29\/01\/2024 10:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
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                },
                "151575": {
                    "id": "151575",
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                        "field_description": "<p>Changement d'horaire ouvert.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2024 10:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
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                    }
                },
                "151576": {
                    "id": "151576",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SALMON Karine (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2024 10:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
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            "value": "L'UNIVERS DU PEINTRE"
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            "name": "Objet",
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            "value": "<p>[PONT L'ABBE] MODIF HORAIRE OUVERTURE STANDARD LE MATIN<\/p>\r\n"
        },
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            "name": "Urgent",
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            "name": "Horodatage",
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            "name": "Temps passé (approximatif)",
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                "nid": 220635,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - L&#039;UNIVERS DU PEINTRE - 29\/01\/2024 - 29\/01\/2024 - 10:12",
                "author_uid": 27,
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                "field_demandeur": {
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                    "name": "Contact",
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                },
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                    "name": "Compte Client",
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                    "value": "L'UNIVERS DU PEINTRE"
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                    "value": {
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                            "id": "151553",
                            "fields": {
                                "field_qr_horodatage": "29\/01\/2024 10:29",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
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                            "id": "151544",
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                                "field_qr_horodatage": "29\/01\/2024 10:12",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : L'UNIVERS DU PEINTRE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[PONT L'ABBE] MODIF HORAIRE OUVERTURE STANDARD LE MATIN<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>29\/01\/2024 10:08 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe, Fixe, 0298824951<br\/>\r\n\r\nAppel de Céline pour indiquer que le matin le magasin ouvre maintenant à 7h30 et non plus à 8h donc je<strong> <u>demande à ACTIF TELECOM de faire le nécessaire pour ouvrir le standard à 7h30 au lieu de 8h.<\/u><\/strong><br\/>\r\n\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "151568": {
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                                "field_qr_horodatage": "29\/01\/2024 10:37",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
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                    "name": "En traitement",
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                    "value": "0"
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                    "name": "Premier message (modele email)",
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                    "value": "1"
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            }
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    },
    "220636": {
        "nid": 220636,
        "type": "tache",
        "title": "Tache - Cornouaille RH - 29\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-29 10:57:51",
        "changed": "2024-01-31 09:38:51",
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            "type": "file"
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            "value": "Finie"
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            "name": "Prochaine action",
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        },
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            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
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                    "id": "151590",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, , 0222941110. CT avec Estelle qui indique que la messagerie n'est plus en place sur les horaires de fermeture. Je demande à AT de la reprogrammer.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2024 10:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "151593": {
                    "id": "151593",
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                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2024 11:00",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "151599": {
                    "id": "151599",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2024 11:05",
                        "field_description_auteur": "DELOBELLE Nicolas"
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                },
                "151605": {
                    "id": "151605",
                    "fields": {
                        "field_description": "<p>Retour d'Actif Télécom qui confirme la prise en charge de la demande. Tester sur horaires de fermeture. Tester appel entre 12h30 et 14h. Demander confirmation du n° de sortie du poste \"Anne\".&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2024 11:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "151606": {
                    "id": "151606",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Informations sur tâche).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2024 11:14",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "151607": {
                    "id": "151607",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2024 11:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "151876": {
                    "id": "151876",
                    "fields": {
                        "field_description": "<p>CT avec Estelle. Elle teste ce soir et me fait un retour demain.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2024 16:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "151953": {
                    "id": "151953",
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                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/01\/2024 09:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "151954": {
                    "id": "151954",
                    "fields": {
                        "field_description": "<p>Mail d'Estelle pour indiquer que la messagerie est OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/01\/2024 09:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "151955": {
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                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/01\/2024 09:38",
                        "field_description_auteur": "Iwan BALBOT"
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                }
            }
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            "value": "Cornouaille RH & Sterlane RH"
        },
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            "name": "Objet",
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            "value": "<p>MESSAGERIE SUR HORAIRES DE FERMETURE NON ACTIVE<\/p>\r\n"
        },
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            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
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        },
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            "name": "Horodatage",
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            "value": "31\/01\/2024 09:38:43"
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                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH - 29\/01\/2024 - 29\/01\/2024 - 11:00",
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                "changed": "2024-01-29 11:15:35",
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                    "value": "Tache - Cornouaille RH - 29\/01\/2024"
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                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
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                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
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                                "field_qr_horodatage": "29\/01\/2024 10:58",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>2 demandes :<\/p>\r\n\r\n<p>Notre client signale que la messagerie sur horaires de fermeture n'est plus en place. Peux vérifier stp ?<\/p>\r\n\r\n<p>Elle m'indique également que le poste d'Anne (dernier ajout) sort en 09, peux tu faire le nécessaire pour qu'il sorte avec le NDI stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "151608": {
                            "id": "151608",
                            "fields": {
                                "field_qr_horodatage": "29\/01\/2024 11:15",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
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                    }
                },
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                    "name": "Horodatage",
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                    "name": "Délai de relance (mail)",
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                    "name": "Compteur de relance",
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                    "name": "Echange",
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                },
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                    "name": "En traitement",
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                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "220673": {
        "nid": 220673,
        "type": "tache",
        "title": "Tache - FOLGAR COUVERTURE - 29\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-29 17:24:29",
        "changed": "2024-01-29 17:24:29",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "151721": {
                    "id": "151721",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Teresa&nbsp;(0298012242), elle indique que lorsque qu'elle mets les appelants en attente, c'est le message pour congé de Noêl qui est jouée. CT avec Dabiah du service technique de Coriolis qui fait les modifications nécessaire. Test OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2024 16:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "151722": {
                    "id": "151722",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE ROUX Teresa (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2024 17:24",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FOLGAR COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE MESSAGE D'ATTENTE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/01\/2024 16:31:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "220675": {
        "nid": 220675,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 30\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-30 09:43:18",
        "changed": "2024-02-09 11:59:10",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "151741": {
                    "id": "151741",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de CHRISTELLE HILY (0298368575) qui indique que Pauline (3604) n'a pas la supervision du poste Régulation (3601). Elle ne souhaite pas rappeler François RAISKY directement.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2024 09:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "153484": {
                    "id": "153484",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/02\/2024 11:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "153485": {
                    "id": "153485",
                    "fields": {
                        "field_description": "<p>Pas de contact SK souhaité par notre client. Je clos la demande car pas d'action possible de mon côté.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/02\/2024 11:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "153486": {
                    "id": "153486",
                    "fields": {
                        "field_description": "Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/02\/2024 11:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLABENNEC] - SUPERVISION DEPUIS LE POSTE DE PAULINE (3604)<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/02\/2024 11:58:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Security Keepers"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "220709": {
        "nid": 220709,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 31\/01\/2024",
        "author_uid": 27,
        "created": "2024-01-31 10:46:16",
        "changed": "2024-02-05 09:03:29",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-31 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "152022": {
                    "id": "152022",
                    "fields": {
                        "field_description": "<p>Mail d'Annelyse qui demande à ce que je l'ajoute sur les files d'appels ci dessous de demain matin soit, le 01\/02 au lundi matin, à savoir le 05\/02 :<\/p>\r\n\r\n<ul>\r\n\t<li>Baud<\/li>\r\n\t<li>Locminé<\/li>\r\n\t<li>Vannes<\/li>\r\n\t<li>Grand Champ<\/li>\r\n<\/ul>\r\n\r\n<p>A ajouter en 4ième position soit après Valérie, Mélany et Arnaud.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/01\/2024 10:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152167": {
                    "id": "152167",
                    "fields": {
                        "field_description": "<p>Ajout d'Annelyse dans les 4 files faite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/02\/2024 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152168": {
                    "id": "152168",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à AUDIN Annelyse (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/02\/2024 09:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "152601": {
                    "id": "152601",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/02\/2024 09:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "152602": {
                    "id": "152602",
                    "fields": {
                        "field_description": "<p>Je supprime Annelyse des 4 files à l'instant.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/02\/2024 09:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152603": {
                    "id": "152603",
                    "fields": {
                        "field_description": "Une notification a été envoyée à AUDIN Annelyse  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/02\/2024 09:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXT ANNELYSE A AJOUTER SUR FILES D'APPELS DU 01\/02 AU 05\/02<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/02\/2024 09:02:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "220783": {
        "nid": 220783,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 31\/01\/2024",
        "author_uid": 6406,
        "created": "2024-01-31 16:37:02",
        "changed": "2024-02-14 10:53:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-31 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "152125": {
                    "id": "152125",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Manel (0257670938). Elle me signale que DA Ploufragan est injoignable. Contact sur site Laurent (DEX) 0786067420.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/01\/2024 16:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "152128": {
                    "id": "152128",
                    "fields": {
                        "field_description": "<p>Appel à WESTELECOM. J'ai Yoann puis Kilian. Yoann voit de suite ce qu'il se passe et nous tient informé.<\/p>\r\n\r\n<p>De mon côté je fais un test d'appel entrant depuis mon fixe 02 98 93 49 10 vers le&nbsp;&nbsp;02 96 76 63 72 à 16h47.&nbsp; J'ai bien une tonalité mais pas de réponse.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/01\/2024 16:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152131": {
                    "id": "152131",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/01\/2024 17:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "152132": {
                    "id": "152132",
                    "fields": {
                        "field_description": "<p>Je contacte Mr WYTENS le contacte sur site : il me répond qu'en fait il y avait un renvoi d'appel du standard vers Ploudaniel et que c'était ça le souci. Je lui indique que WESTELECOM avait bien levé le renvoi qu'ils avaient mis en temporaire. Je refait donc un test d'appel : c'est ok les appels entrants sont bien fonctionnels par contre il m'indique que&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li>Il devait y avoir un SVI qui n'est pas encore en place<\/li>\r\n\t<li>Dans l'attente du montage du SVI par WESTELECOM les 3 postes devaient sonner mais qu'en réalité seul le poste RH sonne<\/li>\r\n<\/ol>\r\n\r\n<p>J'ai donc recontacté WESTELECOM et Kilian et Yoann m'indiquent qu'en faitils ont du faire sonner seulement le poste RH car souci sur le poste ACCUEIL donc WESTELECOM doit faire une maintenance à distance. Souci vu dans l'après midi car n'était pas présent lors de leur intervention de ce matin tout était bien ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/01\/2024 16:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "152165": {
                    "id": "152165",
                    "fields": {
                        "field_description": "<p>Appel de Laurent WYTENS pour relance. Je lui indique ce qui a été vu avec WT hier et relance Kilian de WT afin que le nécessaire soit fait au plus vite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/02\/2024 09:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152627": {
                    "id": "152627",
                    "fields": {
                        "field_description": "<p>Appel au standard de DA afin de savoir s'ils ont été recontactés pour faire à minima sonner les 3 postes. Non pas été recontacté et seul le poste RH sonne encore.<\/p>\r\n\r\n<p>Je relance donc Kilian de WESTELECOM par téléphone. Kilian m'indique refaire le point en interne avec Yoann car il avait normalement fait le nécessaire à distance vendredi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/02\/2024 09:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152812": {
                    "id": "152812",
                    "fields": {
                        "field_description": "<p>Appel de Kilian de WESTELECOM pour m'indiquer qu'ils sont toujours sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2024 14:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153372": {
                    "id": "153372",
                    "fields": {
                        "field_description": "<p>CT hier après midi avec Laura qui m'indique que de son côté elle va relancer aussi WESTELECOM par mail.<\/p>\r\n\r\n<p>De mon côté je relance par mail support WT avec copie Laura et JMD.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/02\/2024 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "154165": {
                    "id": "154165",
                    "fields": {
                        "field_description": "<p>Nouvelle relance mail à WESTELECOM sur les points pas réoslus à savoir :<\/p>\r\n\r\n<ol>\r\n\t<li>Seul le poste RH sonne au lieu des 3 postes pour palier au SVI pas en place. Info remontée à votre service le 31\/01<\/li>\r\n\t<li>SVI pas encore en place<\/li>\r\n<\/ol>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2024 10:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "154181": {
                    "id": "154181",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/02\/2024 10:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "154182": {
                    "id": "154182",
                    "fields": {
                        "field_description": "<p>Retour de Kilian par mail pour m'indique que pour le 1ier point c'est réglé et pour le second il leur manque un devis pour enregistrement du message studio.<\/p>\r\n\r\n<p>Je laisse donc WT voir cette partie ci car pas d'action de possible de mon côté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2024 10:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "154183": {
                    "id": "154183",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Olcomendy Laura (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/02\/2024 10:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DA PROPRETE - PLOUFRAGAN]&nbsp;- Fixe KO -&nbsp;02 96 76 63 72 &gt; SOUCIS PARAMETRAGE WT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/02\/2024 10:52:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "220795": {
        "nid": 220795,
        "type": "tache",
        "title": "Tache - LRJ - 31\/01\/2024",
        "author_uid": 27,
        "created": "2024-01-31 17:09:18",
        "changed": "2024-01-31 17:12:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-01-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-01-31 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "152135": {
                    "id": "152135",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Ext 1112, 0252569078<\/p>\r\n\r\n<p>Mail d'Aurélie qui me demande à ce que les modifications suivantes soient effectuées :<\/p>\r\n\r\n<ul>\r\n\t<li>Faute de frappe pour le nom du compte de Dorian Bouffart.&nbsp;Il est noté BOUFFARD au lieu de BOUFFART<\/li>\r\n\t<li>Rennomer le compte Thibaut RACINE en Pierre WALTER (<a href=\"mailto:developpement@objectif2degres.com\">developpement@objectif2degres.com<\/a>)<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/01\/2024 17:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152138": {
                    "id": "152138",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/01\/2024 17:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "152139": {
                    "id": "152139",
                    "fields": {
                        "field_description": "<p>Nécessaire fait et confirmé par mail à Aurélie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/01\/2024 17:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152140": {
                    "id": "152140",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHERBONNIER Aurélie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/01\/2024 17:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LRJ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[O2D] MODIFS NOMS UTILISATEURS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/01\/2024 17:11:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "220868": {
        "nid": 220868,
        "type": "tache",
        "title": "Tache - SATEM - 02\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-02 15:59:28",
        "changed": "2024-04-09 15:01:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "152437": {
                    "id": "152437",
                    "fields": {
                        "field_description": "<p>Ligne : Security Keepers, Fixe, Std Carquefou (2xT0), 0228010581<\/p>\r\n\r\n<p>Suite à point avec Emma CHAIGNEAU ci-dessous les différents points à corriger.<\/p>\r\n\r\n<p>Pour commencer voici les infos sur les smartphones utilisés par les utilisatrices concernées ci-dessous&nbsp;– les mobiles sont en 4G pas de wifi dans les bureaux.<\/p>\r\n\r\n<ul>\r\n\t<li>Emma CHAIGNEAU ext 1101&nbsp;: iPhone perso – dernière MAJ possible OK<\/li>\r\n\t<li>Aurélie HAVARD ext 1102&nbsp;: Samsung A32 5G – Mobile pro - – dernière MAJ possible OK<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li><strong>Appels entrants qui sonnent alors que les extensions de l’accueil sont en mode absent.<\/strong><\/li>\r\n<\/ol>\r\n\r\n<p>Horodatages pour exemple ci-dessous&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Appel entrant du 02 40 26 26 00 vers le 02 28 01 05 81 le 29\/01\/2024 à 14h38.<\/li>\r\n\t<li>Appel entrant du 09 69 32 18 99 &nbsp;vers le 02 28 01 05 81 le 29\/01\/2024 à 15h19.<\/li>\r\n\t<li>Appel entrant du 06 38 79 93 94 &nbsp;vers le 02 28 01 05 81 le 29\/01\/2024 à 15h44.<\/li>\r\n\t<li>Appel entrant du 06 38 79 93 94 vers le 02 28 01 05 81 le 29\/01\/2024 à 15h49.<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Les extensions Emma CHAIGNEAU ext 1101 &amp; Aurélie HAVARD ext 1102 étaient en statut absente pour autant les appels entrants sonnaient sur les 2 extensions au lieu de tomber directement sur la messagerie vocale.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"2\"><strong>Rappel depuis le journal d’appel sur Softphone sur mobile impossible.<\/strong><\/li>\r\n<\/ol>\r\n\r\n<p>Les extensions Emma CHAIGNEAU ext 1101 &amp; Aurélie HAVARD ext 1102 ne parviennent pas a rappeler les numéros présents dans leur journal d’appel sur l’appli 3CX sur smartphone.<\/p>\r\n\r\n<p>Test fait depuis les postes fixes et aucun souci.<\/p>\r\n\r\n<p>Horodatage&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Appel du 02 28 01 05 81 vers le 02 98 93 49 10 le 01\/02\/2024 à 14h36 depuis le poste fixe Aurélie HAVARD ext 1102 en composant le numéro sur le pavé du poste&nbsp;: l’appel passe bien<\/li>\r\n\t<li>Appel du 02 28 01 05 81 vers le 02 98 93 49 10 le 01\/02\/2024 à 14h36 depuis le poste fixe Aurélie HAVARD ext 1102 en faisant rappeler le correspondant via le journal d’appel sur le poste fixe&nbsp;: l’appel passe bien<\/li>\r\n\t<li>Appel du 02 28 01 05 81 vers le 02 98 93 49 10 le 01\/02\/2024 à 14h36 depuis le poste fixe Aurélie HAVARD ext 1102 en faisant rappeler le correspondant via le journal d’appel sur l’application 3CX sur smartphone : l’appel ne passe pas.<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"3\"><strong>Appel depuis le carnet de contact 3CX sur Softphone sur mobile impossible.<\/strong><\/li>\r\n<\/ol>\r\n\r\n<p>Les extensions Emma CHAIGNEAU ext 1101 &amp; Aurélie HAVARD ext 1102 ne parviennent pas a rappeler les numéros présents dans leur carnet de contacts sur l’appli 3CX sur smartphone.<\/p>\r\n\r\n<p>Pour autant elles ont fait la vérification et 3CX a bien accès au carnet de contact et le remonte bien mais au moment de lancer l’appel cela ne passe pas.<\/p>\r\n\r\n<p>Je fais un mail récap à SK pour SAV.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/02\/2024 15:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "152654": {
                    "id": "152654",
                    "fields": {
                        "field_description": "<p>Retour vendredi en fin de journée de SK suite au mail.<\/p>\r\n\r\n<p>Je fais un mail à Emma avec demande de vérifs - Cf PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/02\/2024 11:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153746": {
                    "id": "153746",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part d'EMMA CHAIGNEAU&nbsp;(0228010581) pour autre sujet, j'en profite de relancer ce sujet. Emma m'indique ne pas encore avoir eu le temps de se remettre sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2024 09:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "154628": {
                    "id": "154628",
                    "fields": {
                        "field_description": "<p>Souci de MAJ de la tâche de mon côté. Nous avons bien eu retour des éléments de la part d'EMMA et transmis les retours à SK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/02\/2024 10:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156754": {
                    "id": "156754",
                    "fields": {
                        "field_description": "<p>Relance mail à SK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/03\/2024 11:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157299": {
                    "id": "157299",
                    "fields": {
                        "field_description": "<p>Appel à SK pour relance. Il m'est demandé de faire un mail afin d'avoir un écrit suite à ma relance téléphonique. Mail fait et envoyé de suite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/03\/2024 12:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157641": {
                    "id": "157641",
                    "fields": {
                        "field_description": "<p>Nouvelle relance mail à SK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/03\/2024 15:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158722": {
                    "id": "158722",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à SK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/03\/2024 09:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159236": {
                    "id": "159236",
                    "fields": {
                        "field_description": "<p>Je relance via Cyril W et Loic Tregoat pour faire avancer les choses<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2024 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159437": {
                    "id": "159437",
                    "fields": {
                        "field_description": "<p>CT avec Loic, il va me faire un retour ce jour avec résolution des soucis.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2024 10:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159545": {
                    "id": "159545",
                    "fields": {
                        "field_description": "<p>Retour de Loic, en PJ.&nbsp;<\/p>\r\n\r\n<p>Faire le point avec la cliente sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2024 16:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159653": {
                    "id": "159653",
                    "fields": {
                        "field_description": "<p>Je fais mail à Emma afin qu'elle puisse faire les tests suite aux modifications faites par Loic. Cf mail en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/03\/2024 15:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160139": {
                    "id": "160139",
                    "fields": {
                        "field_description": "<p>Retour d'Emma hier soir m'indique que toujours NOK. J'ai donc fait la remontée côté opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 16:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160431": {
                    "id": "160431",
                    "fields": {
                        "field_description": "<p>Nesrine reprend le sujet en main, Loic étant absent pour 15 jours.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2024 09:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160587": {
                    "id": "160587",
                    "fields": {
                        "field_description": "<p>Mail de relance à Nesrine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/03\/2024 10:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160898": {
                    "id": "160898",
                    "fields": {
                        "field_description": "<p>Nouvel relance mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2024 10:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161220": {
                    "id": "161220",
                    "fields": {
                        "field_description": "<p>relance à Nesrine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/04\/2024 10:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161626": {
                    "id": "161626",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine vendredi qui m'indiquait être entrain de regarder en détail et revoir la conf.<\/p>\r\n\r\n<p>Je relance Nesrine afin de savoir où cela en est.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/04\/2024 09:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161698": {
                    "id": "161698",
                    "fields": {
                        "field_description": "<p>Nesrine est sur le sujet - retour en PJ et va voir avec la cliente pour tests.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/04\/2024 14:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161714": {
                    "id": "161714",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/04\/2024 15:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "161715": {
                    "id": "161715",
                    "fields": {
                        "field_description": "<p>Appel de Nesrine qui m'indique qu'elle vient d'avoir en ligne la cliente et que tout a été reglé. Elle a fait les tests avec la cliente qui confirme que tout est fonctionnel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/04\/2024 14:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161716": {
                    "id": "161716",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHAIGNEAU Emma (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/04\/2024 15:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SATEM"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[SATEM 44] DYSFONCTIONNEMENTS 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/04\/2024 14:59:45"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Security Keepers"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "221234": {
        "nid": 221234,
        "type": "tache",
        "title": "Tache - APPUI SANTE COB - 05\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-05 10:54:31",
        "changed": "2024-02-07 09:18:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "152646": {
                    "id": "152646",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Christine ZIEGLER (0750751467), elle indique qu'elle voit bien les appels arriver sur son mobile mais que lorsqu'elle décroche elle n'a aucune voix. Elle peut par contre recontacter les appelants. Je parviens à la joindre en direct. La problématique ne se présente que lors des appels transferés depuis le standard (elle est en télétravail). Je lui indique d'enlever le transfert et de le remettre puis de tester.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/02\/2024 10:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "152908": {
                    "id": "152908",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/02\/2024 09:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "152909": {
                    "id": "152909",
                    "fields": {
                        "field_description": "<p>CT avec Christine qui confirme que tout refonctionnne.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/02\/2024 09:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "152910": {
                    "id": "152910",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ZIEGLER Christine (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/02\/2024 09:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "APPUI SANTE COB"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPEL ENTRANT NOK<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/02\/2024 09:17:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "221467": {
        "nid": 221467,
        "type": "tache",
        "title": "Tache - FINANCIERE MAXANDRE - 06\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-06 11:08:35",
        "changed": "2024-02-06 14:54:46",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "152797": {
                    "id": "152797",
                    "fields": {
                        "field_description": "<p>Ct avec Marion (06 77 77 85 65) qui indique qu'ils ne peuvent plus être appelés ni passer des appel. Un message leur indique que les canaux sont saturés. Ils ont trois trunk, possible qu'ils saturent effectivement ponctuellement. Elle m'indique également qu'une grosse sauvegarde est en cours. Cette dernière ne doit pas impacter les com car sur le lien Hermes et non sur la Ftth.&nbsp;<\/p>\r\n\r\n<p>Horodatage :<\/p>\r\n\r\n<p>Appel du 0298934910 vers le <b>0219002000 <\/b>à 11h01 ce jour<\/p>\r\n\r\n<p>Appel du 0298934910 vers le <b>0219002000 <\/b>à 11h08&nbsp;ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2024 10:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "152798": {
                    "id": "152798",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour ouverture d'un ticket car effectivement appels KO l'appel ne sort pas et raccroche de suite.<\/p>\r\n\r\n<p><u><strong>Ticket N°66873<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2024 11:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152808": {
                    "id": "152808",
                    "fields": {
                        "field_description": "<p>11h34 : message de CORIOLIS pour indiquer qu'une signalisation &nbsp;a été déposé auprès de l'opérateur d'infrastructure sous la référence CRL-00004156-1.<\/p>\r\n\r\n<p>Et retour à 13h35 pour indiquer que le PABX envoi un code erreur 503 service unavailable. Il est donc demandé de voir côté installateur privé \/ WESTELECOM.<\/p>\r\n\r\n<p>Je contacte donc Fabrice de WESTELECOM par téléphone. Il m'indique voir avec son collègue Kilian ce qu'il en est et nous tiendra directement informé.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2024 14:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152813": {
                    "id": "152813",
                    "fields": {
                        "field_description": "<p>Appel de Kilian de WESTELECOM. Il m'indique qu'il a eu la cliente ce matin en ligne et que c'est suite à sa CT et redémarrage de l'IPBX qu'il a demandé à ce qu'elle nous contacte.<\/p>\r\n\r\n<p>J'indique à Kilian le retour de CORIOLIS. Il m'indique donc qu'il va prendre la main à distance sur l'IPBX afin de vérifier son compte trunk sip mais par contre va avoir besoin pour cela d'ouvertures de ports de la part de CORIOLIS. Je lui demande à ce qu'il me fasse suivre un écrit avec ceux ci afin que je demande de suite à CORIOLIS de faire le nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2024 14:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "152835": {
                    "id": "152835",
                    "fields": {
                        "field_description": "<p>Retour de Kilian avec les ports à ouvrir\/redirections :<\/p>\r\n\r\n<ul>\r\n\t<li>8443 vers le 443<\/li>\r\n\t<li>8444 vers le 8443<\/li>\r\n\t<li>Ip de l'IPBX en local : 192.168.1.250<\/li>\r\n<\/ul>\r\n\r\n<p>Appel à CORIOLIS pour demande des redirections de ports. J'ai Nesrine en ligne qui me confirme faire le nécessaire de suite.<\/p>\r\n\r\n<p>Je contacte Kilian afin de m'assurer que c'est ok. Il me confirme qu'il a bien l'accès distance. Oui il me confirme bien avoir récupéré l'accès par contre il voit que le client est KO car l'IPBX s'est reseté ... Il doit donc refaire tout la configuration de celui ci. Il revient vers moi une fois refaite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2024 14:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152843": {
                    "id": "152843",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/02\/2024 14:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "152844": {
                    "id": "152844",
                    "fields": {
                        "field_description": "<p>Appel de Kilian pour me cofnirmer qu'il a pu remettre la programmation à distance et fait un test d'appel le client est rétabli.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2024 14:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "152845": {
                    "id": "152845",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROSEC Jean-Marc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/02\/2024 14:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FINANCIERE MAXANDRE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLOUMAX] - APPELS ENTRANTS\/SORTANTS IMPOSSIBLES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/02\/2024 14:54:09"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "221558": {
        "nid": 221558,
        "type": "tache",
        "title": "Tache - Agence Locale de Maîtrise de l'Energie du Centre Ouest Bretagne - 07\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-07 16:01:59",
        "changed": "2024-02-07 16:45:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "153102": {
                    "id": "153102",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, Fixe - Standard, 0298992780<\/p>\r\n\r\n<p>Echange mail avec Angélique qui me demande la mise en place d'horaires d'ouvertures du standard comme suit :<\/p>\r\n\r\n<ul>\r\n\t<li><strong>LUNDI<\/strong> 9h00 - 12h00 et 13h30 - 17h00<\/li>\r\n\t<li><strong>MARDI<\/strong> 9h00 - 12h00 et 13h30 - 17h00<\/li>\r\n\t<li><strong>MERCREDI<\/strong> 13h30 - 17h00<\/li>\r\n\t<li><strong>JEUDI&nbsp;<\/strong>9h00 - 12h00 et 13h30 - 17h00<\/li>\r\n\t<li><strong>VENDREDI&nbsp;<\/strong> 9h00 - 12h30<\/li>\r\n<\/ul>\r\n\r\n<p>Je demande un accès 3CX à Nesrine de CYBERA afin de pouvoir faire le nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/02\/2024 16:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153115": {
                    "id": "153115",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/02\/2024 16:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153116": {
                    "id": "153116",
                    "fields": {
                        "field_description": "<p>Nécessaire fait et confirmé par mail à Angélique.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/02\/2024 16:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153117": {
                    "id": "153117",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Norrée  Angélique (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/02\/2024 16:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Agence Locale de Maîtrise de l'Energie du COB"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MISE EN PLACE HORAIRE OUVERTURE STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/02\/2024 16:44:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "221559": {
        "nid": 221559,
        "type": "tache",
        "title": "Tache - ALLIANZ PAUL BOUSSARD - 07\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-07 16:13:12",
        "changed": "2024-02-09 10:40:49",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "153105": {
                    "id": "153105",
                    "fields": {
                        "field_description": "<p><u><strong>Mettre en place la stratégie d'appel comme suit :<\/strong><\/u><\/p>\r\n\r\n<p>Postes concernés :<\/p>\r\n\r\n<ul>\r\n\t<li>0972107798 -&nbsp;Buro Rostrenen<\/li>\r\n\t<li>0972108812&nbsp;Buro Carhaix<\/li>\r\n\t<li>0972108793 -&nbsp;P. Boussard<\/li>\r\n\t<li>0972107800 -&nbsp;Accueil Rostrenen<\/li>\r\n<\/ul>\r\n\r\n<p>Appels entrant des 2 n° que tu as récupéré à savoir&nbsp;02 98 93 20 48&nbsp;et&nbsp;02 96 29 30 05&nbsp;a rediriger vers&nbsp;02 22 94 12 10 : ça c'est déjà bien en place.<\/p>\r\n\r\n<p>Et faire sonner le&nbsp;02 22 94 12 10&nbsp;sur&nbsp;0972107798 -&nbsp;Buro Rostrenen&nbsp;+ 0972108812&nbsp;Buro Carhaix en simultané pendant 5 secondes puis débordement sur&nbsp;0972108793 -&nbsp;P. Boussard pendant 5 sonneries en simultané avec le poste&nbsp;0972107800 -&nbsp;Accueil Rostrenen et si toujours pas de réponse au bout de 5 sonnerie alors bascule sur le répondeur sans pouvoir laisser de message vocal.<\/p>\r\n\r\n<p>Concernant les horaires d'ouverture du standard :<\/p>\r\n\r\n<ul>\r\n\t<li>Lundi, mardi, mercredi, vendredi : 9h - 12h \/ 14h - 18h<\/li>\r\n\t<li>Jeudi et samedi : 9h - 12h<\/li>\r\n<\/ul>\r\n\r\n<p>Et prévoir la suppervision de tous les postes depuis les 2 postes filaires YEALINK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/02\/2024 16:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "153107": {
                    "id": "153107",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/02\/2024 16:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153134": {
                    "id": "153134",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/02\/2024 09:29",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "153186": {
                    "id": "153186",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/02\/2024 10:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153415": {
                    "id": "153415",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/02\/2024 10:36",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "153421": {
                    "id": "153421",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/02\/2024 10:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153423": {
                    "id": "153423",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/02\/2024 10:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153424": {
                    "id": "153424",
                    "fields": {
                        "field_description": "<p>Modification faite par l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/02\/2024 10:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153425": {
                    "id": "153425",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KIEFFER Gabriel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/02\/2024 10:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ PAUL BOUSSARD"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CARHAIX &amp; ROSTRENEN] MODIFICATION STRATEGIE APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/02\/2024 10:40:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "221560": {
                "nid": 221560,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ PAUL BOUSSARD - 07\/02\/2024 - 07\/02\/2024 - 16:13",
                "author_uid": 27,
                "created": "2024-02-07 16:13:51",
                "changed": "2024-02-09 10:40:24",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ PAUL BOUSSARD - 07\/02\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-02-08 10:31:03"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ PAUL BOUSSARD"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "153135": {
                            "id": "153135",
                            "fields": {
                                "field_qr_horodatage": "08\/02\/2024 09:25",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Il manque le dernier poste à nommer&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li data-ng-repeat=\"element in $ctrl.breadcrumb track by $index\">0033972121627 W73P<\/li>\r\n<\/ul>\r\n\r\n<p>A part les supervisions, tout est déjà fait non ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "153416": {
                            "id": "153416",
                            "fields": {
                                "field_qr_horodatage": "09\/02\/2024 10:25",
                                "field_qr_message": "<p>Ok&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "153106": {
                            "id": "153106",
                            "fields": {
                                "field_qr_horodatage": "07\/02\/2024 16:13",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ PAUL BOUSSARD<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[CARHAIX &amp; ROSTRENEN] MODIFICATION STRATEGIE APPELS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>07\/02\/2024 16:06 - L'HELGOUARC'H Julie : <\/strong><u><strong>Mettre en place la stratégie d'appel comme suit :<\/strong><\/u><br\/>\r\n\r\nPostes concernés :<br\/>\r\n\r\n<ul>\r\n\t<li>0972107798 -&nbsp;Buro Rostrenen<\/li>\r\n\t<li>0972108812&nbsp;Buro Carhaix<\/li>\r\n\t<li>0972108793 -&nbsp;P. Boussard<\/li>\r\n\t<li>0972107800 -&nbsp;Accueil Rostrenen<\/li>\r\n<\/ul>\r\n\r\nAppels entrant des 2 n° que tu as récupéré à savoir&nbsp;02 98 93 20 48&nbsp;et&nbsp;02 96 29 30 05&nbsp;a rediriger vers&nbsp;02 22 94 12 10 : ça c'est déjà bien en place.<br\/>\r\n\r\nEt faire sonner le&nbsp;02 22 94 12 10&nbsp;sur&nbsp;0972107798 -&nbsp;Buro Rostrenen&nbsp;+ 0972108812&nbsp;Buro Carhaix en simultané pendant 5 secondes puis débordement sur&nbsp;0972108793 -&nbsp;P. Boussard pendant 5 sonneries en simultané avec le poste&nbsp;0972107800 -&nbsp;Accueil Rostrenen et si toujours pas de réponse au bout de 5 sonnerie alors bascule sur le répondeur sans pouvoir laisser de message vocal.<br\/>\r\n\r\nConcernant les horaires d'ouverture du standard :<br\/>\r\n\r\n<ul>\r\n\t<li>Lundi, mardi, mercredi, vendredi : 9h - 12h \/ 14h - 18h<\/li>\r\n\t<li>Jeudi et samedi : 9h - 12h<\/li>\r\n<\/ul>\r\n\r\nEt prévoir la suppervision de tous les postes depuis les 2 postes filaires YEALINK.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "153187": {
                            "id": "153187",
                            "fields": {
                                "field_qr_horodatage": "08\/02\/2024 10:30",
                                "field_qr_message": "<p>Tu peux l'appeler Carhaix.<\/p>\r\n\r\n<p>Pour la stratégie d'appel non tu avais fait une un peu différente le temps du rétablissement de Rostrenen. Maintenant que Rostrenen est OK il faut donc mettre celle ci en place.<\/p>\r\n\r\n<p>Merci,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "153422": {
                            "id": "153422",
                            "fields": {
                                "field_qr_horodatage": "09\/02\/2024 10:40",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-02-09 10:40:18"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "221578": {
        "nid": 221578,
        "type": "tache",
        "title": "Tache -  ALEXA CONCARNEAU - 08\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-08 14:36:08",
        "changed": "2024-02-12 12:11:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-12 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "153254": {
                    "id": "153254",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Franchisé, 0972123673<\/p>\r\n\r\n<p>CT avec Mr PETTON qui demande à ce que ce <strong><u>poste FRANCHISE soit renommé OPHELIE.<\/u><\/strong><\/p>\r\n\r\n<p>Je demande donc cela à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/02\/2024 14:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153257": {
                    "id": "153257",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/02\/2024 14:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153405": {
                    "id": "153405",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/02\/2024 10:25",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "153407": {
                    "id": "153407",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/02\/2024 10:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153417": {
                    "id": "153417",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/02\/2024 10:37",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "153419": {
                    "id": "153419",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/02\/2024 10:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153559": {
                    "id": "153559",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/02\/2024 00:50",
                        "field_description_auteur": "anon0"
                    }
                },
                "153593": {
                    "id": "153593",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/02\/2024 09:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153605": {
                    "id": "153605",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/02\/2024 09:59",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "153609": {
                    "id": "153609",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/02\/2024 10:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153635": {
                    "id": "153635",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/02\/2024 10:25",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "153640": {
                    "id": "153640",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/02\/2024 10:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153669": {
                    "id": "153669",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/02\/2024 12:05",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "153673": {
                    "id": "153673",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/02\/2024 12:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153675": {
                    "id": "153675",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "12\/02\/2024 12:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153676": {
                    "id": "153676",
                    "fields": {
                        "field_description": "<p>C'est ok modification faite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/02\/2024 12:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153677": {
                    "id": "153677",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PETTON Franck (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/02\/2024 12:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": " ALEXA CONCARNEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CONCARNEAU] POSTE FRANCHISE A RENOMMER OPHELIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/02\/2024 12:09:16"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "221579": {
                "nid": 221579,
                "type": "question_reponse",
                "title": "Question Réponse - Tache -  ALEXA CONCARNEAU - 08\/02\/2024 - 08\/02\/2024 - 14:36",
                "author_uid": 27,
                "created": "2024-02-08 14:36:21",
                "changed": "2024-02-12 12:09:10",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache -  ALEXA CONCARNEAU - 08\/02\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-02-12 10:27:50"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": " ALEXA CONCARNEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "153406": {
                            "id": "153406",
                            "fields": {
                                "field_qr_horodatage": "09\/02\/2024 10:23",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "153418": {
                            "id": "153418",
                            "fields": {
                                "field_qr_horodatage": "09\/02\/2024 10:37",
                                "field_qr_message": "<p>pas la bonne QR.<\/p>\r\n\r\n<p>ça part direct de chez moi cet aprem<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "153606": {
                            "id": "153606",
                            "fields": {
                                "field_qr_horodatage": "12\/02\/2024 09:57",
                                "field_qr_message": "<p>ok j'ai dû faire une erreur&nbsp;<\/p>\r\n\r\n<p>Tu peux me donner les attibutions 09\/Noms stp&nbsp;<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "153636": {
                            "id": "153636",
                            "fields": {
                                "field_qr_horodatage": "12\/02\/2024 10:24",
                                "field_qr_message": "<p>0033972123673 OPHELIE<\/p>\r\n\r\n<p>0033972193627 FRANCHISE&nbsp;<\/p>\r\n\r\n<p>?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "153670": {
                            "id": "153670",
                            "fields": {
                                "field_qr_horodatage": "12\/02\/2024 12:04",
                                "field_qr_message": "<p>C'est bien comme ça pourtant.<\/p>\r\n\r\n<p>Redémarrer les postes sinon déjà<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "153256": {
                            "id": "153256",
                            "fields": {
                                "field_qr_horodatage": "08\/02\/2024 14:36",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné :  ALEXA CONCARNEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[CONCARNEAU] POSTE FRANCHISE A RENOMMER OPHELIE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>08\/02\/2024 14:35 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe, Franchisé, 0972123673<br\/>\r\n\r\nCT avec Mr PETTON qui demande à ce que ce <strong><u>poste FRANCHISE soit renommé OPHELIE.<\/u><\/strong><br\/>\r\n\r\nJe demande donc cela à ACTIF TELECOM.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "153408": {
                            "id": "153408",
                            "fields": {
                                "field_qr_horodatage": "09\/02\/2024 10:28",
                                "field_qr_message": "<p>ça part en DHL directement chez le client ?&nbsp;<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "153420": {
                            "id": "153420",
                            "fields": {
                                "field_qr_horodatage": "09\/02\/2024 10:39",
                                "field_qr_message": "<p>Top je connais un client qui va être très content de la rapidité !!<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "153594": {
                            "id": "153594",
                            "fields": {
                                "field_qr_horodatage": "12\/02\/2024 09:45",
                                "field_qr_message": "<p><strong><u>poste FRANCHISE soit renommé OPHELIE.<\/u><\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "153610": {
                            "id": "153610",
                            "fields": {
                                "field_qr_horodatage": "12\/02\/2024 10:03",
                                "field_qr_message": "<p>0972123673 = FRANCHISE actuellement et il faut mettre OPHELIE.<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "153641": {
                            "id": "153641",
                            "fields": {
                                "field_qr_horodatage": "12\/02\/2024 10:27",
                                "field_qr_message": "<p>0033972193627 = le poste qui a été réceptionné ce jour c'est bien cela ? Si c'est bien cela alors oui il faut l'appeler FRANCHISE.<\/p>\r\n\r\n<p>0033972123673&nbsp;OPHELIE = oui c'est bien cela.<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-02-12 12:09:07"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "221582": {
        "nid": 221582,
        "type": "tache",
        "title": "Tache - ALLIANZ OMNES-HENRY  - 08\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-08 16:08:37",
        "changed": "2024-02-13 14:15:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "153287": {
                    "id": "153287",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, , 0298833693. CT avec Mme MAILLARD (poste Accueil) qui ne parvient pas a joindre&nbsp;Landerneau (0298850276) via la touche éponyme de son poste .&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/02\/2024 16:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "153298": {
                    "id": "153298",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/02\/2024 16:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "153301": {
                    "id": "153301",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/02\/2024 16:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "153344": {
                    "id": "153344",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/02\/2024 00:40",
                        "field_description_auteur": "anon0"
                    }
                },
                "153385": {
                    "id": "153385",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/02\/2024 09:57",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "153515": {
                    "id": "153515",
                    "fields": {
                        "field_description": "<p>La ligne est renvoyée sur Brest aujourd'hui. L'accueil fait le point avec Lesneven lundi. Clôturer tache si pas de retour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/02\/2024 14:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "153679": {
                    "id": "153679",
                    "fields": {
                        "field_description": "<p>Mme MAILLARD m'indique que lorsqu'elle compose le n° de landerneau sur son poste, elle tombe systematiquement sur une messagerie qui ne serait pas celle de Landerneau. Je teste un appel sur Landerneau et tombe sur l'accueil.&nbsp;&nbsp;Je lui demande donc des horodatages sur les 3 postes de l'agence.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/02\/2024 12:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "153951": {
                    "id": "153951",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2024 12:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "153953": {
                    "id": "153953",
                    "fields": {
                        "field_description": "<p>Mail de Mme MAILLARD qui indique pouvoir à nouveau joindre Landerneau. Elle demande la suppression des touches sur tous les poste et l'ajout de la touche \"Assistance\" vers le&nbsp;0800103105.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2024 12:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "154000": {
                    "id": "154000",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2024 12:31",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "154015": {
                    "id": "154015",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2024 14:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "154017": {
                    "id": "154017",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/02\/2024 14:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "154018": {
                    "id": "154018",
                    "fields": {
                        "field_description": "<p>Actif Télécom me confirme avoir apporté les modifications demandées.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2024 14:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "154019": {
                    "id": "154019",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TRIDEAU Carole (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2024 14:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ OMNES-HENRY "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LESNEVEN] - PROBLEME DE TOUCHE SUR POSTE ACCUEIL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/02\/2024 14:15:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "221583": {
                "nid": 221583,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ OMNES-HENRY  - 08\/02\/2024 - 08\/02\/2024 - 16:26",
                "author_uid": 6406,
                "created": "2024-02-08 16:26:52",
                "changed": "2024-02-13 14:15:05",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ OMNES-HENRY  - 08\/02\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-02-13 12:16:22"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ OMNES-HENRY "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "153386": {
                            "id": "153386",
                            "fields": {
                                "field_qr_horodatage": "09\/02\/2024 09:54",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>C'est déjà comme ça<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "154001": {
                            "id": "154001",
                            "fields": {
                                "field_qr_horodatage": "13\/02\/2024 12:27",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "153299": {
                            "id": "153299",
                            "fields": {
                                "field_qr_horodatage": "08\/02\/2024 16:08",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>[ALLIANZ OMNES HENRY - LESNEVEN]<\/p>\r\n\r\n<p>Peux tu attribuer le n°&nbsp;0298850276 à la touche \"Landerneau\" sur le poste de Accueil de Lesneven stp ?&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "153302": {
                            "id": "153302",
                            "fields": {
                                "field_qr_horodatage": "08\/02\/2024 16:29",
                                "field_qr_message": "<p>Peux tu faire de même sur les deux autres postes et de supprimer l'ancienne BLF \"Landerneau\" sur les trois postes stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "153952": {
                            "id": "153952",
                            "fields": {
                                "field_qr_horodatage": "13\/02\/2024 12:14",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Nos client demande la suppression de la touche \"Landerneau\" sur tous les postes et l'ajout de la touche \"Assistance\" paramétrée vers le&nbsp;0800103105.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "154016": {
                            "id": "154016",
                            "fields": {
                                "field_qr_horodatage": "13\/02\/2024 14:14",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-02-13 14:14:57"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "221631": {
        "nid": 221631,
        "type": "tache",
        "title": "Tache - CADR'AVEN - 09\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-09 11:54:03",
        "changed": "2024-02-09 11:54:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "153481": {
                    "id": "153481",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe - 0298061033. CT avec Mme BARRE qui m'indique que les appels vers l'Allemagne et l'Autriche sont impossibles. Coriolis me confirme l'activation du mode apprentissage pour 60 jours.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/02\/2024 11:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "153483": {
                    "id": "153483",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BARRE Béatrice (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/02\/2024 11:54",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CADR'AVEN"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPEL IMPOSSIBLE VERS AUTRICHE ET ALLEMAGNE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/02\/2024 11:51:14"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "221668": {
        "nid": 221668,
        "type": "tache",
        "title": "Tache - Arliane Diagnostic - 12\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-12 17:31:24",
        "changed": "2024-02-13 10:41:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "153739": {
                    "id": "153739",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, , 0298463901. CT avec Marina qui m'indique que les appels sont dirigés automatiquement vers la messagerie depuis ce matin sauf quelques uns. Je lui demande de supprimer tous les renvois et je teste<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/02\/2024 17:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "153741": {
                    "id": "153741",
                    "fields": {
                        "field_description": "<p>Tests fait avec Marina. Tous transferts supprimés, je suis renvoyé vers la messagerie au bout de 10 seconde. Vérifier dans l'interface centrex Coriolis<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/02\/2024 17:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "153769": {
                    "id": "153769",
                    "fields": {
                        "field_description": "<p>CT avec Marina qui n'est pas dans les locaux, la recontacter dans 20 min pour tester le renvoi vers le 09 et confirmation que le poste n'est pas en \"NPD\".&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2024 09:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "153824": {
                    "id": "153824",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/02\/2024 10:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "153825": {
                    "id": "153825",
                    "fields": {
                        "field_description": "<p>CT avec Marina. Je reprogramme le renvoi d'appel vers le 09. Test d'appel Ok. Les grésillements persistent, le problème semble venir du cablâge. Voir avec Fabrice de WT pour rebasculer sur les postes centrex Coriolis. Pas de ftth disponible sur Arcep. Je demande une nouvelle éligibilité à l'un de nos partenaire pour étude.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2024 10:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "153826": {
                    "id": "153826",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LIBERGE Marina (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2024 10:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS Liberge"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS TOMBANTS SUR&nbsp;MESSAGERIE DIRECTEMENT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/02\/2024 10:38:43"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "221671": {
        "nid": 221671,
        "type": "tache",
        "title": "Tache - COMADYM - 13\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-13 09:50:56",
        "changed": "2024-02-13 10:09:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "153803": {
                    "id": "153803",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Standard Quimper - - 0298906191, 267584. Ct avec M. GUILLIEC qui m'indique que lorsqu'il sort des appels depuis son extension 3CX, c'est \"internorme\" qui s'affiche et non le n° du standard ou ML Solutions.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2024 09:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "153811": {
                    "id": "153811",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/02\/2024 10:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "153812": {
                    "id": "153812",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Yves-Marie GUILLIEC (0623839623). Yves Marie m'indique que ce n° est son mobile perso : voici le pro : 06.74.73.92.57. A modifier de notre côté.<\/p>\r\n\r\n<p>Je lui indique que le souci est côté Google qui prend des infos sur internet pour proposer des nom de sté donc voir si possiblilité de mener une action via la fiche Google Business notament.<\/p>\r\n\r\n<p>Je fais suivre à Yves Marie le lien Google en question :&nbsp;https:\/\/support.google.com\/phoneapp\/answer\/3459196?hl=fr&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2024 10:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "153813": {
                    "id": "153813",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GUILLIEC Yves-Marie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2024 10:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ML SOLUTION - QUIMPER] -&nbsp; AFFICHAGE DU NUMERO DU STANDARD EN APPELS SORTANT &gt; SOUCI COTE GOOGLE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/02\/2024 10:02:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "221675": {
        "nid": 221675,
        "type": "tache",
        "title": "Tache - LRJ - 13\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-13 11:08:39",
        "changed": "2024-02-13 15:08:29",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "153837": {
                    "id": "153837",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe O2D, 0252569239<\/p>\r\n\r\n<p>Mail de Mr LANNUZEL en PJ avec la conf demandée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2024 11:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "154027": {
                    "id": "154027",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/02\/2024 15:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "154028": {
                    "id": "154028",
                    "fields": {
                        "field_description": "<ol>\r\n\t<li>Création extension pour Thibaud RACINE&nbsp;&nbsp;<a href=\"mailto:thibaut.racine@objectif2degres.com\">thibaut.racine@objectif2degres.com<\/a>&nbsp;et prévoir la création d'un numéro de ligne directe. cf tâche pour suivi séparé de cette demande.<\/li>\r\n<\/ol>\r\n\r\n<p>Et conf suivante mise en place :<\/p>\r\n\r\n<p><strong>1110 Hervé APPERE – Ligne directe&nbsp;: 0252569239<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Temps de sonnerie&nbsp;: 45secondes<\/li>\r\n\t<li>En cas de non réponse, renvoi vers sa propre messagerie(1110).<\/li>\r\n\t<li>Pas d’horaire de bureau pour Hervé APPERE<\/li>\r\n<\/ul>\r\n\r\n<p style=\"margin-left:36.0pt;\">&nbsp;<\/p>\r\n\r\n<p><strong>1111 Matthieu JANNIC – Ligne directe&nbsp;: 0252569080 <\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Temps de sonnerie&nbsp;: 30secondes<\/li>\r\n\t<li>En cas de non réponse, renvoi vers l’extension 1110<\/li>\r\n<\/ul>\r\n\r\n<ul>\r\n\t<li>Horaires de bureau&nbsp;: &nbsp;08h-12h30 &amp; 13h30-18h<\/li>\r\n\t<li>En dehors des heures de bureau, les appels sont envoyés à Hervé APPERE (1110)<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong>1113 Elouan LANNUZEL – Ligne directe&nbsp;: 0252569079<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Temps de sonnerie&nbsp;: 30secondes<\/li>\r\n\t<li>En cas de non réponse, renvoi vers l’extension 1110<\/li>\r\n<\/ul>\r\n\r\n<ul>\r\n\t<li>&nbsp;Horaires de bureau&nbsp;: &nbsp;08h-18h30<\/li>\r\n\t<li>En dehors des heures de bureau, les appels sont envoyés à Hervé APPERE (1110)<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong>1112 Pierre WALTER – Ligne directe&nbsp;: 0252569078<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Temps de sonnerie&nbsp;: 30secondes<\/li>\r\n\t<li>En cas de non réponse, renvoi vers l’extension 1110<\/li>\r\n<\/ul>\r\n\r\n<ul>\r\n\t<li>&nbsp;Horaires de bureau&nbsp;: &nbsp;08h-12h30 &amp; 13h30-18h<\/li>\r\n\t<li>En dehors des heures de bureau, les appels sont envoyés à Hervé APPERE (1110)<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong>1136 Gildas LAMBERT – Ligne directe&nbsp;: 0252569077<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Temps de sonnerie&nbsp;: 30secondes<\/li>\r\n\t<li>En cas de non réponse, renvoi vers l’extension 1110<\/li>\r\n\t<li>Horaires de bureau&nbsp;: &nbsp;08h-12h30 &amp; 13h30-18h<\/li>\r\n\t<li>En dehors des heures de bureau, les appels sont envoyés à Hervé APPERE (1110)<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong>1137 Léonard GADOIN – Ligne directe&nbsp;: 0252569059<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Temps de sonnerie&nbsp;: 30secondes<\/li>\r\n\t<li>En cas de non réponse, renvoi vers l’extension 1110<\/li>\r\n\t<li>Horaires de bureau&nbsp;: &nbsp;08h-12h30 &amp; 13h30-18h<\/li>\r\n\t<li>En dehors des heures de bureau, les appels sont envoyés à Hervé APPERE (1110)<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong>3006 Némo BOUQUET – Ligne directe&nbsp;: 0252568855<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Temps de sonnerie&nbsp;: 30secondes<\/li>\r\n\t<li>En cas de non réponse, renvoi vers l’extension 1113<\/li>\r\n\t<li>Horaires de bureau&nbsp;: &nbsp;08h-12h30 &amp; 13h30-18h<\/li>\r\n\t<li>En dehors des heures de bureau, les appels sont envoyés à Hervé APPERE (1110)<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong>3005 Dorian BOUFFART<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Temps de sonnerie&nbsp;: 30secondes<\/li>\r\n\t<li>En cas de non réponse, renvoi vers l’extension 1113<\/li>\r\n\t<li>Horaires de bureau&nbsp;: &nbsp;08h-12h30 &amp; 13h30-18h<\/li>\r\n\t<li>En dehors des heures de bureau, les appels sont envoyés à Hervé APPERE (1110)<\/li>\r\n<\/ul>\r\n\r\n<p style=\"margin-left:36.0pt;\">&nbsp;<\/p>\r\n\r\n<p><strong>1102 Thibaut RACINE<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Temps de sonnerie&nbsp;: 30secondes<\/li>\r\n\t<li>En cas de non réponse, renvoi vers l’extension 1110<\/li>\r\n\t<li>Demande de ligne directe va être faite.<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2024 14:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "30"
                    }
                },
                "154029": {
                    "id": "154029",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHERBONNIER Aurélie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2024 15:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LRJ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[O2D] MODIFICATION CONFIGURATION 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/02\/2024 14:27:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "221719": {
        "nid": 221719,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 14\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-14 10:22:10",
        "changed": "2024-02-15 09:05:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "154156": {
                    "id": "154156",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Annelyse AUDIN (0786618664). Elle demande à être placée en première dans la file de Loudéac de ce jour jusque 9h demain.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2024 10:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "154174": {
                    "id": "154174",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/02\/2024 10:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "154175": {
                    "id": "154175",
                    "fields": {
                        "field_description": "<p>Nécessaire fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2024 10:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "154269": {
                    "id": "154269",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/02\/2024 09:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "154270": {
                    "id": "154270",
                    "fields": {
                        "field_description": "<p>Nécessaire fait<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/02\/2024 09:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "154271": {
                    "id": "154271",
                    "fields": {
                        "field_description": "Une notification a été envoyée à AUDIN Annelyse  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/02\/2024 09:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LOUDEAC] - MODIFICATION DE LA FILE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/02\/2024 09:04:50"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "221722": {
        "nid": 221722,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 14\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-14 12:10:17",
        "changed": "2024-02-14 12:29:57",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "154197": {
                    "id": "154197",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Elle demande les pramétrage suivants :<\/p>\r\n\r\n<p>- Création d'une extension Quimperlé<\/p>\r\n\r\n<p>- Etre placée en premier sur la file de Quimperlé&nbsp;<\/p>\r\n\r\n<p>- Etre ajouté aux file de Guiscrif et Le Faouët&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2024 11:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "154201": {
                    "id": "154201",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Alexia DUCLOS (0757427218) afin de faire le point sur la demande.&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li>Création QR Code pour Quimperlé sans intégration à la file Quimperlé : fait - QR Code en PJ<\/li>\r\n\t<li>Ajout extension 3001 Alexia sur les files d'appels de :\r\n\t<ol>\r\n\t\t<li>Guiscriff - Ext 8017<\/li>\r\n\t\t<li>Le Faouet - Ext 8018<\/li>\r\n\t\t<li>Quimperlé - Ext 8019<\/li>\r\n\t<\/ol>\r\n\t<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2024 12:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "154202": {
                    "id": "154202",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/02\/2024 12:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "154203": {
                    "id": "154203",
                    "fields": {
                        "field_description": "<p>Mail à Alexia avec les éléments.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2024 12:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "154204": {
                    "id": "154204",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/02\/2024 12:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[GALLO GUISCRIF LE FAOUET + QUIMPERLE] - MODIFICATION PARAMETRAGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/02\/2024 12:29:41"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "222444": {
        "nid": 222444,
        "type": "tache",
        "title": "Tache - GLOAGUEN COUVERTURE - 15\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-15 17:02:33",
        "changed": "2024-02-16 10:05:02",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "154532": {
                    "id": "154532",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Internet, , 0298741539<\/p>\r\n\r\n<p>Mail de Mr PETILLON qui me demande à ce que les messages en PJ de prédéc attente et répondeur soient mis en place.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/02\/2024 17:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "154535": {
                    "id": "154535",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/02\/2024 17:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "154536": {
                    "id": "154536",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/02\/2024 17:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "154539": {
                    "id": "154539",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/02\/2024 17:15",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "154623": {
                    "id": "154623",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/02\/2024 10:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "154625": {
                    "id": "154625",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/02\/2024 10:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "154626": {
                    "id": "154626",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Alexandre PETILLON (0298741539) afin de m'assurer que les messages sont bien ok.<\/p>\r\n\r\n<p>Oui c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/02\/2024 10:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "154627": {
                    "id": "154627",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PETILLON  Alexandre (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/02\/2024 10:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GLOAGUEN COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MISE EN PLACE PREDEC\/ATTENTE\/REPONDEUR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/02\/2024 10:04:39"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "222445": {
                "nid": 222445,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GLOAGUEN COUVERTURE - 15\/02\/2024 - 15\/02\/2024 - 17:03",
                "author_uid": 27,
                "created": "2024-02-15 17:03:33",
                "changed": "2024-02-16 10:04:34",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GLOAGUEN COUVERTURE - 15\/02\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-02-15 17:04:21"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GLOAGUEN COUVERTURE"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "154540": {
                            "id": "154540",
                            "fields": {
                                "field_qr_horodatage": "15\/02\/2024 17:10",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "154534": {
                            "id": "154534",
                            "fields": {
                                "field_qr_horodatage": "15\/02\/2024 17:03",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GLOAGUEN COUVERTURE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MISE EN PLACE PREDEC\/ATTENTE\/REPONDEUR<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/02\/2024 17:01 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Internet, , 0298741539<br\/>\r\n\r\nMail de Mr PETILLON qui me demande à ce que les messages en PJ de prédéc attente et répondeur soient mis en place.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "154624": {
                            "id": "154624",
                            "fields": {
                                "field_qr_horodatage": "16\/02\/2024 10:04",
                                "field_qr_message": "<p>Super merci :)<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-02-16 10:04:27"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "222447": {
        "nid": 222447,
        "type": "tache",
        "title": "Tache - Camping Le Cabellou Plage - 16\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-16 09:21:16",
        "changed": "2024-02-19 10:28:02",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "154588": {
                    "id": "154588",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Brice HERNANDEZ (0684717876). Il demande un renvoi d'appel vers le&nbsp;06 79 87 05 87. jusqu'à lundi. Je deamande à AT de faire le nécessaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/02\/2024 09:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "154602": {
                    "id": "154602",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/02\/2024 09:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "154655": {
                    "id": "154655",
                    "fields": {
                        "field_description": "<p>Retour d'AT qui m'indique que le renvoi d'appel est automatique en cas de rupture du lien. Je fais un appel de contrôle mais pas de réponse (idem sur le mobile en direct).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/02\/2024 14:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "154756": {
                    "id": "154756",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/02\/2024 01:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "154792": {
                    "id": "154792",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/02\/2024 10:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "154794": {
                    "id": "154794",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/02\/2024 10:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "154795": {
                    "id": "154795",
                    "fields": {
                        "field_description": "<p>La fibre est à nouveau up etr le renvoi est levé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/02\/2024 10:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "154796": {
                    "id": "154796",
                    "fields": {
                        "field_description": "Une notification a été envoyée à HERNANDEZ Brice  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/02\/2024 10:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Camping Le Cabellou Plage"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI D'APPEL VERS LE&nbsp;06 79 87 05 87.<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/02\/2024 10:27:31"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "222448": {
                "nid": 222448,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Camping Le Cabellou Plage - 16\/02\/2024 - 16\/02\/2024 - 09:23",
                "author_uid": 6406,
                "created": "2024-02-16 09:23:43",
                "changed": "2024-02-19 10:27:23",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Camping Le Cabellou Plage - 16\/02\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-02-19 01:10:11"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Camping Le Cabellou Plage"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "154603": {
                            "id": "154603",
                            "fields": {
                                "field_qr_horodatage": "16\/02\/2024 09:22",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>La fibre de notre client est KO. Peux tu mettre un renvoi d'appel du&nbsp;02.98.97.37.41&nbsp;vers le&nbsp;06 79 87 05 87 jusqu'à lundi 9h stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "154793": {
                            "id": "154793",
                            "fields": {
                                "field_qr_horodatage": "19\/02\/2024 10:27",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
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                        "field_description_auteur": "DELOBELLE Nicolas"
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                        "field_description_auteur": "Iwan BALBOT"
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                        "field_description_auteur": "DELOBELLE Nicolas"
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                        "field_description_auteur": "Iwan BALBOT"
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                        "field_description_auteur": "DELOBELLE Nicolas"
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                },
                "154998": {
                    "id": "154998",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/02\/2024 11:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "155000": {
                    "id": "155000",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/02\/2024 11:59",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "155133": {
                    "id": "155133",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/02\/2024 11:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "155135": {
                    "id": "155135",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/02\/2024 11:24",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "155136": {
                    "id": "155136",
                    "fields": {
                        "field_description": "<p>AT me confrme que les touches sont OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/02\/2024 11:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "155137": {
                    "id": "155137",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/02\/2024 11:24",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DE TOUCHE DU POSTE ACCUEIL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/02\/2024 11:24:09"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "222509": {
                "nid": 222509,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 19\/02\/2024 - 19\/02\/2024 - 10:59",
                "author_uid": 6406,
                "created": "2024-02-19 10:59:12",
                "changed": "2024-02-21 11:23:48",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 19\/02\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-02-20 11:48:11"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "154923": {
                            "id": "154923",
                            "fields": {
                                "field_qr_horodatage": "20\/02\/2024 09:39",
                                "field_qr_message": "<p>J'ai pas de ligne SIP chez eux<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "154967": {
                            "id": "154967",
                            "fields": {
                                "field_qr_horodatage": "20\/02\/2024 10:36",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il y a deux postes et sur les 2 c'est bien CAROLINE<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "154977": {
                            "id": "154977",
                            "fields": {
                                "field_qr_horodatage": "20\/02\/2024 11:04",
                                "field_qr_message": "<p>J'ai pas de de RV CAROLINE<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "155001": {
                            "id": "155001",
                            "fields": {
                                "field_qr_horodatage": "20\/02\/2024 11:49",
                                "field_qr_message": "<p>fait<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "154809": {
                            "id": "154809",
                            "fields": {
                                "field_qr_horodatage": "19\/02\/2024 10:58",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Peux tu enlever les touches \"Bureau B\" et \"Sylvie M\" et de les remplacer par une touche \"Coroline D\" (0661729309) et une touche \"RV Caroline\" qui met en place un&nbsp;renvoi vers son mobile (0661729309)<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "154965": {
                            "id": "154965",
                            "fields": {
                                "field_qr_horodatage": "20\/02\/2024 10:33",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>[DEMENAGEMENT L'HERROU]<\/p>\r\n\r\n<p>Sur le postes de déménagement L'HERROU. Et c'est \"<strong>Caroline D<\/strong>\" pas \"Coroline D\".<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "154972": {
                            "id": "154972",
                            "fields": {
                                "field_qr_horodatage": "20\/02\/2024 10:46",
                                "field_qr_message": "<p>Ok .Et la touche de renvoi vers mobile ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "154999": {
                            "id": "154999",
                            "fields": {
                                "field_qr_horodatage": "20\/02\/2024 11:47",
                                "field_qr_message": "<p>Peux tu l'ajouter stp ? Renvoi vers le 0661729309<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "155134": {
                            "id": "155134",
                            "fields": {
                                "field_qr_horodatage": "21\/02\/2024 11:23",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-02-21 11:23:40"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "222517": {
        "nid": 222517,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 19\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-19 15:00:49",
        "changed": "2024-03-19 14:59:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "154854": {
                    "id": "154854",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de BERNARD CHATELIER MORVAN (0616490038). Il demande à ce que Marie soit ajouté en 1er dans le file de Pleyben.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/02\/2024 15:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "154881": {
                    "id": "154881",
                    "fields": {
                        "field_description": "<p>Je remonte Marie en première positioin. Bernard rappelera pour demander à ce que Marie retrouve la dernière place dans la file.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/02\/2024 16:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "159060": {
                    "id": "159060",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/03\/2024 14:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "159061": {
                    "id": "159061",
                    "fields": {
                        "field_description": "<p>CT avec Bertrand qui demande à être replacé en 1er dans la file et Marie en dernier. Nécessaire fait<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/03\/2024 14:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "159062": {
                    "id": "159062",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHATELIER MORVAN BERNARD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/03\/2024 14:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLEYBEN] - MODIFICATION DE LA FILE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/03\/2024 14:57:24"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "222526": {
        "nid": 222526,
        "type": "tache",
        "title": "Tache - Agence Locale de Maîtrise de l'Energie du Centre Ouest Bretagne - 20\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-20 09:21:58",
        "changed": "2024-02-21 16:10:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "154916": {
                    "id": "154916",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part d'Angélique NOREE (0298992780). Les horaires sont bons par contre, demande à ce qu'il ne soit pas possible de laisser de message hors horaires d'ouverture. Juste la lecture du message rappel horaires et mail. Je demande à Nesrine de faire le nécessaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/02\/2024 09:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "155100": {
                    "id": "155100",
                    "fields": {
                        "field_description": "<p>CT avec le support Cybera qui m'indique faire le nécessaire ce jour pour désactivation de la messagerie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/02\/2024 09:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "155157": {
                    "id": "155157",
                    "fields": {
                        "field_description": "<p>Je teste un appel. Un message indique que la messagerie est désactivée sur la ligne et l'appel raccroche. Je contacte Cyril de Cybera qui fait les vérifications nécessaires.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/02\/2024 12:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "155185": {
                    "id": "155185",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/02\/2024 16:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "155186": {
                    "id": "155186",
                    "fields": {
                        "field_description": "<p>Retour de Loic de Cybera. Il m'indique que la demande est traitée.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/02\/2024 16:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "155187": {
                    "id": "155187",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Norrée  Angélique (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/02\/2024 16:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Agence Locale de Maîtrise de l'Energie du COB"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DE LA MESSAGERIE HORS HORAIRES D'OUVERTURE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/02\/2024 16:08:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "222527": {
        "nid": 222527,
        "type": "tache",
        "title": "Tache - ALLIANZ OMNES-HENRY  - 20\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-20 09:30:47",
        "changed": "2024-02-26 15:45:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "154918": {
                    "id": "154918",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de (0298833693) de l'agence de Lesneven. Elle m'indique ne pas pouvoir joindre Landerneau (0298850276) depuis le fixe. <u><strong>Je demande à AT de vérifier<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/02\/2024 09:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "155180": {
                    "id": "155180",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/02\/2024 15:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "155231": {
                    "id": "155231",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/02\/2024 01:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "155240": {
                    "id": "155240",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/02\/2024 09:14",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "155856": {
                    "id": "155856",
                    "fields": {
                        "field_description": "<p>CT avec l'agence de LESNEVEN afin de lui expliquer que le souci est pour moi côté agence de LANDERNEAU suite à la portabilité vers un opérateur tiers, les services n'ont pas du complètement bien porter donc il faut que l'agence voit cela avec le nouvel opérateur.<\/p>\r\n\r\n<p>J'indique à la cliente que si besoin d'un point avec le nouvel opérateur alors qu'il n'hésites pas à me recontacter.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/02\/2024 15:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "155861": {
                    "id": "155861",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/02\/2024 15:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "155862": {
                    "id": "155862",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/02\/2024 15:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "155863": {
                    "id": "155863",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TRIDEAU Carole (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/02\/2024 15:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ OMNES-HENRY "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LESNEVEN] APPELS IMPOSSIBLE VERS L'AGENCE DE LANDERNEAU DEPUIS L'AGENCE DE LESNEVEN<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/02\/2024 15:45:14"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "222637": {
                "nid": 222637,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ OMNES-HENRY  - 20\/02\/2024 - 21\/02\/2024 - 15:37",
                "author_uid": 26,
                "created": "2024-02-21 15:37:48",
                "changed": "2024-02-26 15:45:09",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ OMNES-HENRY  - 20\/02\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-02-22 01:00:26"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ OMNES-HENRY "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "155241": {
                            "id": "155241",
                            "fields": {
                                "field_qr_horodatage": "22\/02\/2024 09:12",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Je ne gère plus Landerneau donc je ne peux pas faire grand chose.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "155179": {
                            "id": "155179",
                            "fields": {
                                "field_qr_horodatage": "21\/02\/2024 15:37",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ OMNES-HENRY <\/p>\r\n\r\n<p>Objet :&nbsp;<p>APPELS IMPOSSIBLE VERS L'AGENCE DE LANDERNEAU<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>20\/02\/2024 09:25 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de (0298833693) de l'agence de Lesneven. Elle m'indique ne pas pouvoir joindre Landerneau (0298850276) depuis le fixe. <u><strong>Je demande à AT de vérifier<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-02-26 15:45:04"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "222649": {
        "nid": 222649,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 22\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-22 09:56:44",
        "changed": "2024-03-01 17:10:51",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "155257": {
                    "id": "155257",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de (0757455683). Annelyse demande à être placée en 1ere position :<\/p>\r\n\r\n<p>[NOYAL] - Aujourd'hui jusqu'à 17h<\/p>\r\n\r\n<p>[LOUDEAC] - Demain jusqu'à 17h<\/p>\r\n\r\n<p>[GD CHAMP\/VANNES] - toute la semaine prochaine jusqu'au 02\/03<\/p>\r\n\r\n<p>Et dernière :<\/p>\r\n\r\n<p>[BAUD\/LOCMINE] jusqu'au 02\/03<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/02\/2024 09:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "155463": {
                    "id": "155463",
                    "fields": {
                        "field_description": "<p>Modification Ok pour Noyal et Loudéac. Faire Gd Champs et Vannes la semaine prochaine<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/02\/2024 17:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "155681": {
                    "id": "155681",
                    "fields": {
                        "field_description": "<p>Ok. 1ere dans les files de Grand Champ et Vannes. Dernière sur Baud et Locminé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/02\/2024 09:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "155849": {
                    "id": "155849",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Annelyse (0757455683). Il faut l'ajouter sur la file de Quimperlé en dernière position de ce jour à lundi 9h. C'est ok j'ai ajouté Annelyse.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/02\/2024 15:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156889": {
                    "id": "156889",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/03\/2024 17:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "156890": {
                    "id": "156890",
                    "fields": {
                        "field_description": "<p>Annelys e a été enlevée de toutes les files ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/03\/2024 17:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "156891": {
                    "id": "156891",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/03\/2024 17:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[NOYAL\/LOUDEAC\/ GRAND CHAMP\/VANNES\/BAUD\/LOCMINE\/] - MODIFICATION DE LA FILE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/03\/2024 17:10:20"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "222651": {
        "nid": 222651,
        "type": "tache",
        "title": "Tache - CADR'AVEN - 22\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-22 11:12:17",
        "changed": "2024-02-22 11:12:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "155269": {
                    "id": "155269",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe - 0298061033, 250577. CT avec l'accueil qui m'indique ne pas pouvoir appeler vers l'Allemagne et les&nbsp;Pays Bas. Je demande à Corioli de mettre en place le mode apprentissage en place pour la plus longue durée (60 jours). Ils m'indique que le mode apprentissage est bien actif depuis le 09\/02\/24. Probablement une erreur de composition du n° ou pb coté appelé. Le mode apprentissage est actif jusqu'au 09\/04\/2024<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/02\/2024 10:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "155271": {
                    "id": "155271",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CORSON Bénédicte (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/02\/2024 11:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CADR'AVEN"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPEL IMPOSSIBLE VERS L'INTERNATIONAL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/02\/2024 10:46:24"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "224353": {
        "nid": 224353,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 26\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-26 10:57:03",
        "changed": "2024-02-26 10:57:22",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "155725": {
                    "id": "155725",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Il faut ajouter les extentions suivantes sur la file de QUIMPERLE :<\/p>\r\n\r\n<ul>\r\n\t<li>EXT 1008 - Quimperlé - Nathalie - A mettre en 2nde position<\/li>\r\n\t<li>EXT 2903 - Chateauneuf - Bernard - A mettre en dernière position<\/li>\r\n<\/ul>\r\n\r\n<p>Nécessaire fait de suite en étant en ligne avec Alexia.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/02\/2024 10:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "155726": {
                    "id": "155726",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/02\/2024 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "155727": {
                    "id": "155727",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/02\/2024 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[YVONNOU - QUIMPERLE] MODIF FILE APPELS \/ AJOUT 2 EXTENSIONS SUR LA FILE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/02\/2024 10:57:16"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "224399": {
        "nid": 224399,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 26\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-26 15:01:44",
        "changed": "2024-02-26 15:39:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "155825": {
                    "id": "155825",
                    "fields": {
                        "field_description": "<p>CT avec Annelyse qui a installé l'extension de Nathalie sur mobile et indique que lors des appels entrants, c'est Yvonnou qui s'afiche et non PFdu Pays de Quimperlé. Voir si pas soucis Google.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/02\/2024 14:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "155850": {
                    "id": "155850",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/02\/2024 15:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "155851": {
                    "id": "155851",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part d'Annelyse&nbsp;(0757455683). Je lui explique que le souci était juste dans le nom de la file d'appel, j'ai donc mentionné \"BOEDEC - Quimperlé\" sur la file d'appel en lieu et place 'YVONNOU - Quimperlé\".<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/02\/2024 15:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "155852": {
                    "id": "155852",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/02\/2024 15:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPERLE] - CHANGEMENT NOM FILE D'APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/02\/2024 15:37:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "224415": {
        "nid": 224415,
        "type": "tache",
        "title": "Tache - ALLIANZ OMNES-HENRY  - 26\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-26 15:32:14",
        "changed": "2024-02-26 16:11:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "155845": {
                    "id": "155845",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, , 0298833693<\/p>\r\n\r\n<p>CT avec l'agence de LESNEVEN qui me demande de <strong><u>passer en liste noire le&nbsp;02.70.13.51.29<\/u><\/strong> car celui ci appelle plusieurs fois\/jour et il s'agit de pub.<\/p>\r\n\r\n<p>Je demande donc à ACTIF TELECOM de faire le nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/02\/2024 15:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "155848": {
                    "id": "155848",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/02\/2024 15:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "155878": {
                    "id": "155878",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/02\/2024 16:04",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "155890": {
                    "id": "155890",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/02\/2024 16:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "155892": {
                    "id": "155892",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/02\/2024 16:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "155893": {
                    "id": "155893",
                    "fields": {
                        "field_description": "<p>Le nécessaire a été fait par l'opérateur pour passer en liste noire le&nbsp;02.70.13.51.29<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/02\/2024 16:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "155894": {
                    "id": "155894",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TRIDEAU Carole (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/02\/2024 16:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ OMNES-HENRY "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LESNEVEN] METTRE N° EN LIGNE NOIRE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/02\/2024 16:11:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "224416": {
                "nid": 224416,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ OMNES-HENRY  - 26\/02\/2024 - 26\/02\/2024 - 15:32",
                "author_uid": 27,
                "created": "2024-02-26 15:32:33",
                "changed": "2024-02-26 16:11:01",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ OMNES-HENRY  - 26\/02\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-02-26 15:32:34"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ OMNES-HENRY "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "155879": {
                            "id": "155879",
                            "fields": {
                                "field_qr_horodatage": "26\/02\/2024 15:37",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "155847": {
                            "id": "155847",
                            "fields": {
                                "field_qr_horodatage": "26\/02\/2024 15:32",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ OMNES-HENRY <\/p>\r\n\r\n<p>Objet :&nbsp;<p>[LESNEVEN] METTRE N° EN LIGNE NOIRE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/02\/2024 15:31 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe et Internet, , 0298833693<br\/>\r\n\r\nCT avec l'agence de LESNEVEN qui me demande de <strong><u>passer en liste noire le&nbsp;02.70.13.51.29<\/u><\/strong> car celui ci appelle plusieurs fois\/jour et il s'agit de pub.<br\/>\r\n\r\nJe demande donc à ACTIF TELECOM de faire le nécessaire.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "155891": {
                            "id": "155891",
                            "fields": {
                                "field_qr_horodatage": "26\/02\/2024 16:10",
                                "field_qr_message": "<p>Merci :)<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-02-26 16:10:54"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "224422": {
        "nid": 224422,
        "type": "tache",
        "title": "Tache - SARL LE SCANF - 27\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-27 09:30:28",
        "changed": "2024-02-27 17:34:23",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "156029": {
                    "id": "156029",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, 0298610897. Mail de Sarah qui est en télétravail. Elle demande un renvoi du&nbsp;0298610897 vers le&nbsp;0661816048 jusqu'à 16h30. Je demande à Olivia de Westélécom de transmettre la demande à l'un des techniciens pour activation.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2024 09:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "156056": {
                    "id": "156056",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice. Il n'a plus accès au serveur. Je demande à Coriolis de faire le nécessaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2024 09:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "156065": {
                    "id": "156065",
                    "fields": {
                        "field_description": "<p>Fabrice doit bien avoir l'accès distant via le lien SDSL car redirections de ports bien ok, vérifications faites avec CORIOLIS. J'ai donc contacté Fabrice par téléphone qui m'a confirmé qu'il allait faire le nécessaire de façon rapide.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2024 10:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156099": {
                    "id": "156099",
                    "fields": {
                        "field_description": "<p>Je teste le renvoi d'appel. Le renvoi n'est pas OK. Je relance Fabrice pour voir ce qui retarde l'activation du renvoi. Pas de réponse de Fabrice. Je lui laisse un message.&nbsp;&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2024 11:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "156193": {
                    "id": "156193",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/02\/2024 17:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "156194": {
                    "id": "156194",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE SCANFF Philippe (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/02\/2024 17:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SARL LE SCANF"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ED PAC] - DEMANDE DE RENVOI D'APPEL 0298610897 DU VERS LE&nbsp;0661816048&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/02\/2024 17:33:46"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "224458": {
        "nid": 224458,
        "type": "tache",
        "title": "Tache - QUIMPER GAZ - 27\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-27 16:43:17",
        "changed": "2024-02-29 10:35:31",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "156158": {
                    "id": "156158",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Lisa&nbsp;GUENNEC(0298539676). Plus d'accès à 3CX. Elle à le message de reconnexion dans X seconde qui se relance en boucle.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2024 16:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "20"
                    }
                },
                "156161": {
                    "id": "156161",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS à 16h35 pour ouvrir un ticket. La personne que j'ai en ligne m'indique qu'elle contacte de suite Liza afin de voir avec elle quand il peut redémarrer la VM afin de faire remonter le webclient.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2024 16:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156162": {
                    "id": "156162",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/02\/2024 16:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "156163": {
                    "id": "156163",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Liza (0298539676) afin de m'assurer que CORIOLIS l'a bien recontacté. Liza me le confirme et il a été convenu que la VM soit redémarrée après 17h30 afin de ne pas déranger le client.<\/p>\r\n\r\n<p>Vu avec Liza elle reviendra vers moi demain matin si toujours souci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2024 16:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156230": {
                    "id": "156230",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Liza (0298539676) afin de m'assurer que c'est ok de nouceau accès au 3CX sur PC. Liza m'indique que non pas de changement, il est toujours noté tentatvie de reconnexion dans X secondes.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/02\/2024 09:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156238": {
                    "id": "156238",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour relance du ticket&nbsp;67441. Il m'est bien confirmé tout comme mentionné dans le ticket que le redémarrage de la VM a été effectué hier après 17h30. Pour autant toujours pas ok.<\/p>\r\n\r\n<p>Le responsable du ticket va recontacter LIza et lui demander de tester sur le webclient et sinon désinstaller + réinstaller l'appli 3CX sur PC afin de voir si le souci persiste ou non. Le technicien que j'ai en ligne de son côté a testé le compte d'un utilisateur et il est parvenu sans souci à s'y connecter.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/02\/2024 09:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156244": {
                    "id": "156244",
                    "fields": {
                        "field_description": "<p>Mail à Liza afin qu'elle revienne vers moi si toujours pas ok suite aux tests de CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/02\/2024 09:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156480": {
                    "id": "156480",
                    "fields": {
                        "field_description": "<p>Retour de CORIOLIS hier à la cliente :&nbsp;<\/p>\r\n\r\n<p>\"<br \/>\r\nL'interface 3cx ne s'ouvre plus depuis L'intervention du technicien client sur le serveur,<br \/>\r\n--------<br \/>\r\nj'ai pu me connecter sur tout les utilisateurs a travers mon pc<br \/>\r\n<br \/>\r\net suite au investigations,&nbsp;la source internet bloque 3cx&nbsp;<br \/>\r\nMerci de contacter votre prestataire informatique pour vérifier de son coté.<br \/>\r\n<br \/>\r\nPrimary DNS server &nbsp;&nbsp; &nbsp;185.61.146.1<br \/>\r\nSecondary DNS server &nbsp;&nbsp; &nbsp;185.61.147.1<br \/>\r\n46.105.248.219\"<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/02\/2024 09:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156487": {
                    "id": "156487",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Liza (0298539676) afin de faire le point suite à sa CT avec CORIOLIS hier car pas eu de retour de sa part. J'ai Nathalie en ligne qui m'indique que c'est elle qui a eu Coriolis en loigne + transmis le mail de CORIOLIS à IBS. IBS aurait fait la modif mais pas de changement depuis. Je lui indique contacter IBS afin de faire le point notamement sur l'hoistoire de changement de serveur afin d'en savoir plus sur ce qui a été fait et depuis 3CX sur PC ko.<\/p>\r\n\r\n<p>Je contacte IBS, j'ai Michel en ligne qui m'idnique que tous les techs sont en ligne donc ils doivent me recontacter.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/02\/2024 09:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156527": {
                    "id": "156527",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/02\/2024 10:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "156528": {
                    "id": "156528",
                    "fields": {
                        "field_description": "<p>Appel de Frédric d'IBS. Il m'indique que le souci été niveau réglage du firewall et qu'il vient de rectifié cela.<\/p>\r\n\r\n<p>Appel téléphonique à Nathalie ou Liza (0298539676) afin de m'assurer que c'est fonctionnel suite à l'intervention d'IBS. J'ai Nathalie en ligne qui me confirme que c'est de nouveau fonctionnel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/02\/2024 10:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156529": {
                    "id": "156529",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOURMELON Tristan  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/02\/2024 10:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "QUIMPER GAZ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PLUS ACCES 3CX SUR PC<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/02\/2024 10:30:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "224472": {
        "nid": 224472,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 28\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-28 09:30:28",
        "changed": "2024-03-01 17:12:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "156241": {
                    "id": "156241",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Loudeac, 0296281740<\/p>\r\n\r\n<p>Appel de Margot (0633334846).&nbsp;<\/p>\r\n\r\n<p>Il faut passer Margot ext 2202 en 2nd sur la file de LOUDEAC (8009) de ce jour à vendredi fin de journée&nbsp;car Gaëlle en congés cette semaine.<\/p>\r\n\r\n<p>Repasser Margot en 3ième sur la file de LOUDEAC (8009) vendredi soir.<\/p>\r\n\r\n<p>&gt; Nécessaire fait, je me met une note pour vendredi soir.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/02\/2024 09:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156893": {
                    "id": "156893",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/03\/2024 17:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "156894": {
                    "id": "156894",
                    "fields": {
                        "field_description": "<p>Margot est à nouveau en troisième position dans la file de Loudéac<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/03\/2024 17:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "156895": {
                    "id": "156895",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/03\/2024 17:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LOUDEAC] PASSER MARGOT 2NDE SUR FILE LOUDEAC DU 28\/02 AU 01\/03 AU SOIR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/03\/2024 17:11:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "224473": {
        "nid": 224473,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 28\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-28 09:50:51",
        "changed": "2024-02-28 09:51:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "156255": {
                    "id": "156255",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, , 0230640003<\/p>\r\n\r\n<p>Appel de Marie (0780612308) pour m'indiquer qu'elle ne reçoit plus aucun appels.<\/p>\r\n\r\n<p>Je vérifie via l'admin que Marie ne s'est pas mis en absent ou déconnecté de la file d'appel.<\/p>\r\n\r\n<p>Bien en dispo par contre c'était déconnecté de la file d'appel. Je la reconnecte à distance et lui explique de ne pas toucher au petit personnage en haut à droite de l'application 3CX car c'est là qu'il est proposé de se déconnecter de la file. Donc si touché par erreur il faut faire annuler et pas valider.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/02\/2024 09:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156257": {
                    "id": "156257",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/02\/2024 09:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "156258": {
                    "id": "156258",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/02\/2024 09:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BRIEC] PLUS D'APPELS ENTRANTS SUR EXT 2901 - MARIE BRIEC &gt; Déconnectée de la file d'appel par erreur<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/02\/2024 09:51:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "224486": {
        "nid": 224486,
        "type": "tache",
        "title": "Tache - ALLIANZ PAUL BOUSSARD - 28\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-28 15:33:06",
        "changed": "2024-03-26 12:34:00",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "156422": {
                    "id": "156422",
                    "fields": {
                        "field_description": "<p>Demander à ACTIF TELECOM la mise en place des messages vocaux en PJ sur les postes fixes.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/02\/2024 15:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156425": {
                    "id": "156425",
                    "fields": {
                        "field_description": "<ul>\r\n\t<li>Prédécroché - fichier \"prédécroché\" - à mettre en place pour les 3 n° à savoir le 02 22 et les 02 98 et 02 96<\/li>\r\n\t<li>Attente - fichier \"attente\" - à mettre en place en message d'attente sur tous les postes<\/li>\r\n\t<li>Répondeur :&nbsp;\r\n\t<ul>\r\n\t\t<li>Ficher \"Répondeur FR\" a faire jouer en 1ier et prévoir que la personne puisse faire un choix avec 1 seule possiblité - choix 1 = renvoi sur répondeur avec message vocal en anglais.<\/li>\r\n\t\t<li>Ficher \"Répondeur ANG\"&nbsp;&nbsp;prend la suite si le correspondant compose le «&nbsp;1&nbsp;».&nbsp;<\/li>\r\n\t\t<li>Terminer l'appel une fois le&nbsp;message de répondeur&nbsp;joué.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ul>\r\n\r\n<p><strong><u>Je demande à ACTIF TELECOM d'intégrer les messages vocaux comme mentionné ci dessus.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/02\/2024 15:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156427": {
                    "id": "156427",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/02\/2024 15:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "156428": {
                    "id": "156428",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/02\/2024 15:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "156518": {
                    "id": "156518",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/02\/2024 10:13",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "156755": {
                    "id": "156755",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/03\/2024 11:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "156871": {
                    "id": "156871",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/03\/2024 16:31",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "157363": {
                    "id": "157363",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/03\/2024 10:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157365": {
                    "id": "157365",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/03\/2024 10:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "157862": {
                    "id": "157862",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/03\/2024 16:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157896": {
                    "id": "157896",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/03\/2024 17:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "158088": {
                    "id": "158088",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/03\/2024 14:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "158182": {
                    "id": "158182",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/03\/2024 08:48",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "158881": {
                    "id": "158881",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/03\/2024 16:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "158932": {
                    "id": "158932",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/03\/2024 09:53",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "159201": {
                    "id": "159201",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/03\/2024 09:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "159332": {
                    "id": "159332",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/03\/2024 14:41",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "159643": {
                    "id": "159643",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/03\/2024 15:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "159722": {
                    "id": "159722",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2024 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "159957": {
                    "id": "159957",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 09:46",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "160047": {
                    "id": "160047",
                    "fields": {
                        "field_description": "<p>ACTIF TELECOM m'indique avoir fait le nécessaire.<\/p>\r\n\r\n<p>Appel téléphonique à Gabriel KIEFFER (0222941210) sur heure de fermeture afin de m'assurer que tout est au carré.<\/p>\r\n\r\n<p>Cela me semble correct.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 12:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160048": {
                    "id": "160048",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 12:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "160050": {
                    "id": "160050",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/03\/2024 12:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "160051": {
                    "id": "160051",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KIEFFER Gabriel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 12:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ PAUL BOUSSARD"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MISE EN PLACE MESSAGES STUDIO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/03\/2024 12:33:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "224487": {
                "nid": 224487,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ PAUL BOUSSARD - 28\/02\/2024 - 28\/02\/2024 - 15:44",
                "author_uid": 27,
                "created": "2024-02-28 15:44:34",
                "changed": "2024-03-26 12:33:46",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ PAUL BOUSSARD - 28\/02\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-03-25 00:30:25"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ PAUL BOUSSARD"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "156519": {
                            "id": "156519",
                            "fields": {
                                "field_qr_horodatage": "29\/02\/2024 10:11",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>On ne fait pas de SVI avec un répondeur, c'est dans le prédécroché le SVI...<\/p>\r\n\r\n<p>Dis-moi du coup ce que je fais&nbsp;<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "156872": {
                            "id": "156872",
                            "fields": {
                                "field_qr_horodatage": "01\/03\/2024 16:29",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Le plus simple c'est d'avoir les 2 langues dans un seul message sinon ça devient&nbsp;une usine à gaz<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "157366": {
                            "id": "157366",
                            "fields": {
                                "field_qr_horodatage": "07\/03\/2024 10:31",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>ok pour les autres messages<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "157897": {
                            "id": "157897",
                            "fields": {
                                "field_qr_horodatage": "11\/03\/2024 17:03",
                                "field_qr_message": "<p>Ok j'avais mal paramétrer un truc.<\/p>\r\n\r\n<p>Par contre le prédécroche est lié à une file d'appel donc :<\/p>\r\n\r\n<p>1ère file : 20 secondes de prédécroché<\/p>\r\n\r\n<p>2ème file : Redémarrage du prédécroche au début<\/p>\r\n\r\n<p>A voir le timing, le texte est terminé à 17\/18 secondes<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "158183": {
                            "id": "158183",
                            "fields": {
                                "field_qr_horodatage": "13\/03\/2024 08:44",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>I faut un seul fichier pour le répondeur\/svi<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "158933": {
                            "id": "158933",
                            "fields": {
                                "field_qr_horodatage": "19\/03\/2024 09:38",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Franchement c'est compliqué, j'ai fait une config je la testerai en dehors des plages.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "159333": {
                            "id": "159333",
                            "fields": {
                                "field_qr_horodatage": "20\/03\/2024 14:24",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>On ne peut pas, je n'ai pas de solution sans mettre un seul fichier.<\/p>\r\n\r\n<p>Le SVI \"répondeuré ne peut pas fonctionner comme ça. Il faudrait une ligne SIP dédiée à ça qui renverrait&nbsp;toujours vers un répondeur. Ajoute une ligne SIP à 1€ par mois et c'est bon sinon.<\/p>\r\n\r\n<p>Quel casse tête pour renvoyer vers des répondeurs qui prennent pas les messages...<\/p>\r\n\r\n<p>Merci&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "159958": {
                            "id": "159958",
                            "fields": {
                                "field_qr_horodatage": "26\/03\/2024 09:25",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>A tester si ça convient, c'est alambiqué comme config<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "156426": {
                            "id": "156426",
                            "fields": {
                                "field_qr_horodatage": "28\/02\/2024 15:44",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ PAUL BOUSSARD<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MISE EN PLACE MESSAGES STUDIO<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>28\/02\/2024 15:33 - L'HELGOUARC'H Julie : <\/strong><ul>\r\n\t<li>Prédécroché - fichier \"prédécroché\" - à mettre en place pour les 3 n° à savoir le 02 22 et les 02 98 et 02 96<\/li>\r\n\t<li>Attente - fichier \"attente\" - à mettre en place en message d'attente sur tous les postes<\/li>\r\n\t<li>Répondeur :&nbsp;\r\n\t<ul>\r\n\t\t<li>Ficher \"Répondeur FR\" a faire jouer en 1ier et prévoir que la personne puisse faire un choix avec 1 seule possiblité - choix 1 = renvoi sur répondeur avec message vocal en anglais.<\/li>\r\n\t\t<li>Ficher \"Répondeur ANG\"&nbsp;&nbsp;prend la suite si le correspondant compose le «&nbsp;1&nbsp;».&nbsp;<\/li>\r\n\t\t<li>Terminer l'appel une fois le&nbsp;message de répondeur&nbsp;joué.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ul>\r\n\r\n<strong><u>Je demande à ACTIF TELECOM d'intégrer les messages vocaux comme mentionné ci dessus.<\/u><\/strong><br\/>\r\n<\/li><li><strong>28\/02\/2024 15:32 - L'HELGOUARC'H Julie : <\/strong>Demander à ACTIF TELECOM la mise en place des messages vocaux en PJ sur les postes fixes.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "156756": {
                            "id": "156756",
                            "fields": {
                                "field_qr_horodatage": "01\/03\/2024 11:02",
                                "field_qr_message": "<p>Donc aucune possiblité si je comprends bien d'avoir un choix sur le répondeur afin de tomber sur le message en anglais ? Le seul moyen est que le client mette à la suite les 2 messages c'est ça ?<\/p>\r\n\r\n<p>Ou alors en cas de non réponse ou sur horaire de fermeture faire tomber sur un SVI et le SVI a les 2 messages en question et dans tous les cas bascule sur le répondeur qui ne prend pas de message et donc raccroche l'appel ?<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "157364": {
                            "id": "157364",
                            "fields": {
                                "field_qr_horodatage": "07\/03\/2024 10:28",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>Je vois que je n'avais pas envoyé mon retour pour cette Q\/R ..<\/p>\r\n\r\n<p>Aucune possiblité de ton côté de faire comme le client demande .. ?<\/p>\r\n\r\n<p>Et peux-tu à minima déjà mettre les autres messages vocaux stp ?&nbsp;<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "157863": {
                            "id": "157863",
                            "fields": {
                                "field_qr_horodatage": "11\/03\/2024 16:19",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Point en cours avec le client pour le répondeur.<\/p>\r\n\r\n<p>Pour le prédéroché il semble y avoir un souci car lors d'un appel entrant nous avons quelques secondes du prédéc puis de simples sonneries. Peux-tu voir pourquoi et faire jouer le prédérocher en continu ?<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "158089": {
                            "id": "158089",
                            "fields": {
                                "field_qr_horodatage": "12\/03\/2024 14:48",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Toujours souci sur le prédécroché, par contre cette fois ci au lieu de stopper au bout de quelques secondes il boucle mais sur les 1ières secondes du fichier audio ...<\/p>\r\n\r\n<p>Et concernant le répondeur le client a absolument besoin que cela soit programmé comme mentionné plus haut à savoir :<\/p>\r\n\r\n<p>Répondeur :&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Ficher \"Répondeur FR\" a faire jouer en 1ier et prévoir que la personne puisse faire un choix avec 1 seule possiblité - choix 1 = renvoi sur répondeur avec message vocal en anglais.<\/li>\r\n\t<li>Ficher \"Répondeur ANG\"&nbsp;&nbsp;prend la suite si le correspondant compose le «&nbsp;1&nbsp;».&nbsp;<\/li>\r\n\t<li>Terminer l'appel une fois le&nbsp;message de répondeur&nbsp;joué.<\/li>\r\n<\/ul>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "158882": {
                            "id": "158882",
                            "fields": {
                                "field_qr_horodatage": "18\/03\/2024 16:43",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Si je te fais 1 seul fichier audio le client n'aura pas la possiblité de faire le choix 1 pour avoir le choix en anglais ..<\/p>\r\n\r\n<p>Tu ne peux pas faire tomber sur horaire de fermture et si pas de réponse alors bascule sur un SVI qui soit:<\/p>\r\n\r\n<p>pas de choix = termine l'appel à la fin du fichier audio<\/p>\r\n\r\n<p>choix 1 = message en anglais puis termine aussi l'appel&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>En te remerciant,&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "159202": {
                            "id": "159202",
                            "fields": {
                                "field_qr_horodatage": "20\/03\/2024 09:35",
                                "field_qr_message": "<p>Nico,&nbsp;<\/p>\r\n\r\n<p>J'ai fait le test hier soir de mon côté, le SVI de répondeur fonctionne bien par contre une fois le message joué l'appel n'est pas terminé, nous sommes obligé de raccrocher celui ci. As-tu un moyen de le terminer en auto ?<\/p>\r\n\r\n<p>Et sur horaire d'ouverture as-tu aussi mis celui ci en cas de non réponse ?<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "159644": {
                            "id": "159644",
                            "fields": {
                                "field_qr_horodatage": "22\/03\/2024 15:18",
                                "field_qr_message": "<p>Ok pour la ligne sip à 1€HT\/Mois si cela nous permet de mettre les choses au propre je l'expliquerai facielemtn au client.<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "160049": {
                            "id": "160049",
                            "fields": {
                                "field_qr_horodatage": "26\/03\/2024 12:33",
                                "field_qr_message": "<p>Merci Nico je viens de faire le tets cela me parait pas mal du tout !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-03-26 12:33:28"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "224515": {
        "nid": 224515,
        "type": "tache",
        "title": "Tache - GROUPE BRETAGNE BURO - 29\/02\/2024",
        "author_uid": 27,
        "created": "2024-02-29 09:05:20",
        "changed": "2024-02-29 09:10:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-02-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "156471": {
                    "id": "156471",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe, 0298906127<\/p>\r\n\r\n<p>Yoann me fait suivre un mail de Mme SUEUR de Mobi Buro Quimper qui demande à avoir le droit d'appeler un n° en Angleterre.<\/p>\r\n\r\n<p>Il faut donc que je demande à CORIOLIS de remettre le mode apprentissage sur la ligne afin que cela lui soit possible.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/02\/2024 09:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156474": {
                    "id": "156474",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/02\/2024 09:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "156475": {
                    "id": "156475",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS afin de faire remettre le mode apprentissage. J'ai Marwa en ligne qui m'indique avoir réactivé le mode apprentissage pour 90 jours.<\/p>\r\n\r\n<p>Je confirme cela par écrit au client.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/02\/2024 09:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156476": {
                    "id": "156476",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CANIEZ Vincent (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/02\/2024 09:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE BRETAGNE BURO"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[MOBI BURO - QUIMPER] REMETTRE MODE APPRENTISSAGE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/02\/2024 09:05:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "224519": {
        "nid": 224519,
        "type": "tache",
        "title": "Tache - ITO - 29\/02\/2024",
        "author_uid": 6406,
        "created": "2024-02-29 10:39:24",
        "changed": "2024-03-08 10:29:43",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-02-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "156531": {
                    "id": "156531",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Luc ANDRE (0614534264). Il m'indique que son poste (Poste 2) ne sonne jamais. <u><strong>Je demande à Actif Télécom d'intégrer le poste 2 si ce n'est pas le cas.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/02\/2024 10:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "156559": {
                    "id": "156559",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Demande de modification paramétrage Téléphonie fixe).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/02\/2024 11:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "156560": {
                    "id": "156560",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/02\/2024 11:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "156595": {
                    "id": "156595",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/02\/2024 11:39",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "156614": {
                    "id": "156614",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/02\/2024 12:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "156632": {
                    "id": "156632",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/02\/2024 13:45",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "156704": {
                    "id": "156704",
                    "fields": {
                        "field_description": "<p>CT avec M. ANDRE, je lui indique le retour d'AT. Il fait le test demain et reviens vers moi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/02\/2024 17:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "156786": {
                    "id": "156786",
                    "fields": {
                        "field_description": "<p>Je laisse un message à M. ANDRE pour savoir s'il a pu réaliser les tests.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/03\/2024 12:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "156828": {
                    "id": "156828",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/03\/2024 15:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "156830": {
                    "id": "156830",
                    "fields": {
                        "field_description": "<p>CT avec M. ANDRE qui m'indique que tests fait, le poste ne sonne toujours pas. Je demande à AT d'intégrer le Poste 3 à la file en même temps que le poste Accueil 2.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/03\/2024 15:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "156923": {
                    "id": "156923",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Demande de modification paramétrage Téléphonie fixe).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/03\/2024 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "156960": {
                    "id": "156960",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/03\/2024 10:40",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "156989": {
                    "id": "156989",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Luc ANDRE (0229024261) pour test. J'ai Philippe en ligne qui m'indique que le poste 3 a toujours bien sonné mais que c'est le poste accueil 2 qui ne sonne pas actuellement et dont ils souhaitent qu'il sonne .. Donc pas ce qui a été vu ci dessus. Je lui indique donc refaire un point et revenir vers lui.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/03\/2024 12:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156997": {
                    "id": "156997",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/03\/2024 12:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157008": {
                    "id": "157008",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/03\/2024 14:35",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "157010": {
                    "id": "157010",
                    "fields": {
                        "field_description": "<p>Retour d'ACTIF TELECOM avec les correspondance adresse MAC\/Nom des postes afin que je puisse demander au client de faire le point de son côté car mélange je pense à ce niveau afin de bien comprendre quel poste doit sonner.<\/p>\r\n\r\n<ol>\r\n\t<li>MAC : 805E0C9AB84F - Nom du poste : EXPLOITATION - Modèle de poste : YEALINK T53W<\/li>\r\n\t<li>MAC : 589EC617FB26&nbsp; - Nom du poste : POSTE3 Modèle de poste : Poste sans fil DECT - N510<\/li>\r\n\t<li>MAC: 001565AB573A - Nom du poste : ACCUEIL1 - Modèle de poste : YEALINK T41P<\/li>\r\n\t<li>MAC:&nbsp; 805EC0279168&nbsp; - Nom du poste : ACCUEIL2&nbsp;- Modèle de poste : YEALINK T41S<\/li>\r\n<\/ol>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/03\/2024 14:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157367": {
                    "id": "157367",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Luc ANDRE (0229024261). Pas de réponse.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/03\/2024 10:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157368": {
                    "id": "157368",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Luc ANDRE (0229024261). J'ai Alan en ligne qui m'indique que ni Luc ni Philippe ne sont actuellement disponibles. Il leur demande donc de me recontacter dès que dispo.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/03\/2024 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157372": {
                    "id": "157372",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Philippe&nbsp;(0229024261). Je lui fait suivre le mail de lundi envoyé à Luc afin qu'il puisse faire le point de son côté et revenir vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/03\/2024 11:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157386": {
                    "id": "157386",
                    "fields": {
                        "field_description": "<p>Retour de Philippe suite au point:<\/p>\r\n\r\n<ol>\r\n\t<li>MAC : 805E0C9AB84F - Nom du poste : EXPLOITATION - Modèle de poste : YEALINK T53W&nbsp;&nbsp; &nbsp;<strong><u>&gt;&gt; OK<\/u><\/strong>&nbsp;<\/li>\r\n\t<li>MAC : 589EC617FB26&nbsp; - Nom du poste : POSTE3 Modèle de poste : Poste sans fil DECT - N510&nbsp;&nbsp;&nbsp; &gt;&gt;&nbsp; <strong><u>à dénommer COMPTA<\/u><\/strong><\/li>\r\n\t<li>MAC: 001565AB573A - Nom du poste : ACCUEIL1 - Modèle de poste : YEALINK T41P&nbsp; &nbsp;&gt;&gt; <strong><u>OK<\/u><\/strong><\/li>\r\n\t<li>MAC:&nbsp; 805EC0279168&nbsp; - Nom du poste : ACCUEIL2&nbsp;- Modèle de poste : YEALINK T41S&nbsp;&nbsp;&nbsp;&gt;&gt; <strong><u>à dénommer LUC<\/u><\/strong><\/li>\r\n<\/ol>\r\n\r\n<p>Stratégie d’appel à mettre en place :<\/p>\r\n\r\n<p>ACCUEIL 1 + EXPLOITATION, en même temps pendant 15secondes<\/p>\r\n\r\n<p>si pas de réponse alors faire sonner en même temps&nbsp;&nbsp;EXPLOITATION et&nbsp;LUC,<\/p>\r\n\r\n<p>si toujours pas de réponse alors faire sonner&nbsp;ACCUEIL 1 + EXPLOITATION + LUC<\/p>\r\n\r\n<p>Je demande donc cela à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/03\/2024 12:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157387": {
                    "id": "157387",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/03\/2024 12:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157471": {
                    "id": "157471",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/03\/2024 17:40",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "157539": {
                    "id": "157539",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Philippe KEROUANTON (0229024261) afin de m'assurer que tout fonctionne correctement suite au paramétrage revu hier à 17h40 par ACTIF TELECOM.<\/p>\r\n\r\n<p>J'ai Luc en ligne qui me confirme qu'il a bien pu récupérer l'appel de son poste.&nbsp;<\/p>\r\n\r\n<p>Nous refaisons un second test afin de m'assurer qu'au bout de 30s il y a bien Exploitation + Luc + Accueil 1 qui sonnent en même temps.<\/p>\r\n\r\n<p>Oui c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/03\/2024 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157540": {
                    "id": "157540",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/03\/2024 10:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157542": {
                    "id": "157542",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/03\/2024 10:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157543": {
                    "id": "157543",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KEROUANTON Philippe  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/03\/2024 10:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ITO"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTE 3&nbsp;NE SONNANT PAS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/03\/2024 10:29:39"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "224525": {
                "nid": 224525,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ITO - 29\/02\/2024 - 29\/02\/2024 - 11:05",
                "author_uid": 26,
                "created": "2024-02-29 11:05:41",
                "changed": "2024-03-08 10:29:16",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ITO - 29\/02\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Demande de modification paramétrage Téléphonie fixe"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-03-07 12:36:37"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ITO"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "156596": {
                            "id": "156596",
                            "fields": {
                                "field_qr_horodatage": "29\/02\/2024 11:38",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>J'ai pas de POSTE 2<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "156633": {
                            "id": "156633",
                            "fields": {
                                "field_qr_horodatage": "29\/02\/2024 13:41",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>J'ai 4 postes&nbsp;<\/p>\r\n\r\n<p>POSTE 3&nbsp;<\/p>\r\n\r\n<p>ACCUEIL 1<\/p>\r\n\r\n<p>ACCUEIL 2<\/p>\r\n\r\n<p>EXPLOITATION.<\/p>\r\n\r\n<p>2 FILES :<\/p>\r\n\r\n<p>EXPLOIT et&nbsp; ACCUEIL 1 en même temps 15 sec<\/p>\r\n\r\n<p>Puis ACCUEIL 2 seul 20sec<\/p>\r\n\r\n<p>Merci de me dire ce que je dois modifier<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "156961": {
                            "id": "156961",
                            "fields": {
                                "field_qr_horodatage": "04\/03\/2024 10:39",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Ok pour moi<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "157009": {
                            "id": "157009",
                            "fields": {
                                "field_qr_horodatage": "04\/03\/2024 14:27",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Oui je pense :<\/p>\r\n\r\n<p>805E0C9AB84F EXPLOITATION T53W<br \/>\r\n589EC617FB26 POSTE3 N510<br \/>\r\n001565AB573A ACCUEIL1 T41P<br \/>\r\n805EC0279168 ACCUEIL2 T41S<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "157472": {
                            "id": "157472",
                            "fields": {
                                "field_qr_horodatage": "07\/03\/2024 17:30",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "156558": {
                            "id": "156558",
                            "fields": {
                                "field_qr_horodatage": "29\/02\/2024 11:05",
                                "field_qr_message": "<p>Merci de prendre en compte la question ci-dessous et de répondre dans la zone \"réponse\" prévue à cet effet.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "156615": {
                            "id": "156615",
                            "fields": {
                                "field_qr_horodatage": "29\/02\/2024 12:09",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Celui qui n'est ni \"Accueil 1\" ni \"Exploitation\".&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "156829": {
                            "id": "156829",
                            "fields": {
                                "field_qr_horodatage": "01\/03\/2024 15:24",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Peux tu intégrer le Poste 3 en même temps que Accueil 2 stp ?&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "156998": {
                            "id": "156998",
                            "fields": {
                                "field_qr_horodatage": "04\/03\/2024 12:30",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je prends le relais d'Iwan qui est en congés cette semaine.<\/p>\r\n\r\n<p>Je pense qu'il doit y avoir une choucroute côté client dans la demande \/ noms des postes ... car il me dit que c'est accueil 2 qui n'a jamais sonné et que poste 3 à toujours sonné ...<\/p>\r\n\r\n<p>Pour tenter de mettre au clair rapidement cette demande pourrais-tu me donner les correspondances adresses MAC\/nom du poste afin que je puisse faire vérifier cela au client ?<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "157388": {
                            "id": "157388",
                            "fields": {
                                "field_qr_horodatage": "07\/03\/2024 12:35",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Et voici suite au retour du client - si tu peux faire le nécessaire ?<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n\r\n<ol>\r\n\t<li>MAC : 805E0C9AB84F - Nom du poste : EXPLOITATION - Modèle de poste : YEALINK T53W&nbsp;&nbsp; &nbsp;<strong><u>&gt;&gt; OK<\/u><\/strong>&nbsp;<\/li>\r\n\t<li>MAC : 589EC617FB26&nbsp; - Nom du poste : POSTE3 Modèle de poste : Poste sans fil DECT - N510&nbsp;&nbsp;&nbsp; &gt;&gt;&nbsp; <strong><u>à dénommer COMPTA<\/u><\/strong><\/li>\r\n\t<li>MAC: 001565AB573A - Nom du poste : ACCUEIL1 - Modèle de poste : YEALINK T41P&nbsp; &nbsp;&gt;&gt; <strong><u>OK<\/u><\/strong><\/li>\r\n\t<li>MAC:&nbsp; 805EC0279168&nbsp; - Nom du poste : ACCUEIL2&nbsp;- Modèle de poste : YEALINK T41S&nbsp;&nbsp;&nbsp;&gt;&gt; <strong><u>à dénommer LUC<\/u><\/strong><\/li>\r\n<\/ol>\r\n\r\n<p>Stratégie d’appel à mettre en place :<\/p>\r\n\r\n<p>ACCUEIL 1 + EXPLOITATION, en même temps pendant 15secondes<\/p>\r\n\r\n<p>si pas de réponse alors faire sonner en même temps&nbsp;&nbsp;EXPLOITATION et&nbsp;LUC,<\/p>\r\n\r\n<p>si toujours pas de réponse alors faire sonner&nbsp;ACCUEIL 1 + EXPLOITATION + LUC<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "157541": {
                            "id": "157541",
                            "fields": {
                                "field_qr_horodatage": "08\/03\/2024 10:26",
                                "field_qr_message": "<p>C'est tout bon merci :)<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-03-08 10:26:36"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "224723": {
        "nid": 224723,
        "type": "tache",
        "title": "Tache - FOLGAR COUVERTURE - 01\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-01 12:06:47",
        "changed": "2024-03-11 09:30:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "156777": {
                    "id": "156777",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe, 0298012242<\/p>\r\n\r\n<p>Mail de Céline GROUZELLE pour me demande de mettre en place un message de répondeur de ce soir au 09\/03\/2024 inclus pour les congés d'hiver 2024.<\/p>\r\n\r\n<p>Je prévois de contacter ce soir CORIOLIS afin que le nécessaire soit fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/03\/2024 12:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "156904": {
                    "id": "156904",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour faire le nécessaire. CORIOLIS vient de faire le nécessaire, test fait de mon côté c'est fonctionnel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/03\/2024 17:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "157730": {
                    "id": "157730",
                    "fields": {
                        "field_description": "<p>Je demande à Coriolis de rétablir le SVI ce jour. Dabiah fait le nécessaire et me recontacte pour confirmer.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/03\/2024 09:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "157734": {
                    "id": "157734",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/03\/2024 09:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "157735": {
                    "id": "157735",
                    "fields": {
                        "field_description": "<p>Dabiah me confirme que le SVI est à à nouveau actif. Test Ok<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/03\/2024 09:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "157736": {
                    "id": "157736",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE ROUX Teresa (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/03\/2024 09:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FOLGAR COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MISE EN PLACE MESSAGE CONGES HIVER 2024 - 04\/03\/2024 AU 09\/03\/2024<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/03\/2024 09:29:36"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "224993": {
        "nid": 224993,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 05\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-05 15:37:17",
        "changed": "2024-03-18 09:34:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "157165": {
                    "id": "157165",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, FIXE, 0296140556<\/p>\r\n\r\n<p>Appel de Laura de GROUPE VERT qui m'indique que depuis ce jour APS à PLOUDANIEL a reçu plusieurs appels pour une société ALLO NET 22 à Lannion.<\/p>\r\n\r\n<p>En regardant en détail avec Laura cette société n'existe plus depuis 2016 mais a le numéro 02 96 46 33 00 toujours affiché sur internet comme moyen de contact et ce n° est en fait un SDA de l'ECLAIR SERVICES.<\/p>\r\n\r\n<p>Vu avec Laura, la société Allo Net 22 était une société de nettayage donc l'idée est de pouvoir faire un renvoi du&nbsp;0296463300 vers le standard de l'éclair services 0296140556 afin qu'ils spuissent récupérer de potentiels clients !<\/p>\r\n\r\n<p>Je contacte Yoann de WESTELECOM par téléphone afin qu'il puisse faire le nécessaire. Pas de réponse, je lui laisse donc un message vocal + un mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/03\/2024 15:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157824": {
                    "id": "157824",
                    "fields": {
                        "field_description": "<p>Pas eu de retour de Yoann, je le relance par mail avec Laura en copie pour suivi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/03\/2024 14:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158512": {
                    "id": "158512",
                    "fields": {
                        "field_description": "<p>Relance à Yoann + Fabrice + copie Laura et JMD.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/03\/2024 10:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158619": {
                    "id": "158619",
                    "fields": {
                        "field_description": "<p>Mail de Jean Marie pour m'indiquer que Fabrice a bie pris note de la demande et doit faire le nécessaire en télémaintenance sous peu.<\/p>\r\n\r\n<p>Je fais retour mail en demandant à Fabrice de me prévenir une fois OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/03\/2024 16:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158701": {
                    "id": "158701",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/03\/2024 09:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "158702": {
                    "id": "158702",
                    "fields": {
                        "field_description": "<p>Mail de Fabrice de WESTELECOM pour indiquer qu'il vient de faire la programmation et a testé, c'est OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/03\/2024 09:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158703": {
                    "id": "158703",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Olcomendy Laura (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/03\/2024 09:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ECLAIR SERVICES] REDIRECTION APPELS DU SDA 0296463300 VERS LE STANDARD&nbsp;0296140556<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/03\/2024 09:33:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "225020": {
        "nid": 225020,
        "type": "tache",
        "title": "Tache - S.A.R.L HOLDING 3B - 05\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-05 16:15:58",
        "changed": "2024-03-05 17:33:10",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "157194": {
                    "id": "157194",
                    "fields": {
                        "field_description": "<p>CT avec Laetitia qui m'indique que les horaires d'ouvertures du standard ne sont pas en place.<\/p>\r\n\r\n<p><strong><u>Je demande donc à ACTIF TELECOM de vérifier ceux ci en rappelant ceux qui avaient été demandés à savoir :<\/u><\/strong><\/p>\r\n\r\n<p><strong>Horaires ouverture du standard&nbsp;:<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Lundi au vendredi&nbsp;: 9h à 12h et de 13h30 à 16h30<\/li>\r\n\t<li>Fermé le mercredi, samedi et dimanche<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/03\/2024 16:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157196": {
                    "id": "157196",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/03\/2024 16:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157212": {
                    "id": "157212",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/03\/2024 16:32",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "157215": {
                    "id": "157215",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/03\/2024 16:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157224": {
                    "id": "157224",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/03\/2024 17:20",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "157226": {
                    "id": "157226",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Laëtitia TARDY (0982376810) afin de m'assurer que je tombe directement sur le répondeur sur HF. J'ai un blanc et pas de message. Je fais donc la remontée à l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/03\/2024 17:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157227": {
                    "id": "157227",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/03\/2024 17:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157229": {
                    "id": "157229",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/03\/2024 17:30",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "157232": {
                    "id": "157232",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Laëtitia TARDY (0982376810) afin de refaire un test. Cette fois c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/03\/2024 17:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157233": {
                    "id": "157233",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/03\/2024 17:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157235": {
                    "id": "157235",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/03\/2024 17:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157236": {
                    "id": "157236",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TARDY Laëtitia  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/03\/2024 17:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "S.A.R.L HOLDING 3B"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>HORAIRES OUVERTURES DU STANDARD PAS OK<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/03\/2024 17:33:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "225021": {
                "nid": 225021,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - S.A.R.L HOLDING 3B - 05\/03\/2024 - 05\/03\/2024 - 16:16",
                "author_uid": 27,
                "created": "2024-03-05 16:16:10",
                "changed": "2024-03-05 17:33:02",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - S.A.R.L HOLDING 3B - 05\/03\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-03-05 17:24:08"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "S.A.R.L HOLDING 3B"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "157213": {
                            "id": "157213",
                            "fields": {
                                "field_qr_horodatage": "05\/03\/2024 16:28",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Oui pour B SERVICES j'avais mis 15h30 la fin de journée<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "157225": {
                            "id": "157225",
                            "fields": {
                                "field_qr_horodatage": "05\/03\/2024 16:40",
                                "field_qr_message": "<p>Ok j'ai fait différemment pour ne pas le jouer avant<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "157230": {
                            "id": "157230",
                            "fields": {
                                "field_qr_horodatage": "05\/03\/2024 17:29",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>J'ai testé après et maintenant et c'est bon, je vois pas de problème<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "157195": {
                            "id": "157195",
                            "fields": {
                                "field_qr_horodatage": "05\/03\/2024 16:16",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : S.A.R.L HOLDING 3B<\/p>\r\n\r\n<p>Objet :&nbsp;<p>HORAIRES OUVERTURES DU STANDARD PAS OK<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>05\/03\/2024 16:14 - L'HELGOUARC'H Julie : <\/strong>CT avec Laetitia qui m'indique que les horaires d'ouvertures du standard ne sont pas en place.<br\/>\r\n\r\n<strong><u>Je demande donc à ACTIF TELECOM de vérifier ceux ci en rappelant ceux qui avaient été demandés à savoir :<\/u><\/strong><br\/>\r\n\r\n<strong>Horaires ouverture du standard&nbsp;:<\/strong><br\/>\r\n\r\n<ul>\r\n\t<li>Lundi au vendredi&nbsp;: 9h à 12h et de 13h30 à 16h30<\/li>\r\n\t<li>Fermé le mercredi, samedi et dimanche<\/li>\r\n<\/ul>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "157216": {
                            "id": "157216",
                            "fields": {
                                "field_qr_horodatage": "05\/03\/2024 16:33",
                                "field_qr_message": "<p>Nico,&nbsp;<\/p>\r\n\r\n<p>Je viens de faire un test d'appel à l'instant, le SVI ne devrait pas être joué mais direct répondeur car en horaire de fermeture. Peux-tu revoir cela stp ?<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "157228": {
                            "id": "157228",
                            "fields": {
                                "field_qr_horodatage": "05\/03\/2024 17:23",
                                "field_qr_message": "<p>Je viens de faire un test d'appel, j'ai un blanc et aucun message ni répondeur ..<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "157234": {
                            "id": "157234",
                            "fields": {
                                "field_qr_horodatage": "05\/03\/2024 17:32",
                                "field_qr_message": "<p>Ok pour moi aussi&nbsp;maintenant, merci et bonne soirée :)<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-03-05 17:32:43"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "225244": {
        "nid": 225244,
        "type": "tache",
        "title": "Tache - Meilleur Taux - CRASSIN - 06\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-06 12:34:55",
        "changed": "2024-03-07 15:35:06",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "157311": {
                    "id": "157311",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, 3 postes (dt 1 standard), 0298408043<\/p>\r\n\r\n<p>CT avec Messaline LE SERGENT qui me demande de <strong><u>faire tomber la copie des messages vocaux par mail sur guipavas@meilleurtaux.com&nbsp;<\/u><\/strong><\/p>\r\n\r\n<p>Je demande à ACTIF TELECOM de faire le nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/03\/2024 12:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157314": {
                    "id": "157314",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/03\/2024 12:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157315": {
                    "id": "157315",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/03\/2024 14:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "157418": {
                    "id": "157418",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/03\/2024 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157420": {
                    "id": "157420",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/03\/2024 15:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "157421": {
                    "id": "157421",
                    "fields": {
                        "field_description": "<p>ACTIF TELECOM m'indique que le nécessaire avait déjà été fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/03\/2024 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157422": {
                    "id": "157422",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CRASSIN Pascal (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/03\/2024 15:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Meilleur Taux - CRASSIN"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[GUIPAVAS] COPIE MESSAGES VOCAUX PAR MAIL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/03\/2024 15:34:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "225245": {
                "nid": 225245,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Meilleur Taux - CRASSIN - 06\/03\/2024 - 06\/03\/2024 - 12:35",
                "author_uid": 27,
                "created": "2024-03-06 12:35:09",
                "changed": "2024-03-07 15:34:46",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Meilleur Taux - CRASSIN - 06\/03\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-03-06 12:35:10"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Meilleur Taux - CRASSIN"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "157316": {
                            "id": "157316",
                            "fields": {
                                "field_qr_horodatage": "06\/03\/2024 14:09",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>C'est déjà le cas<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "157313": {
                            "id": "157313",
                            "fields": {
                                "field_qr_horodatage": "06\/03\/2024 12:35",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : MEILLEUR TAUX - CRASSIN<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[GUIPAVAS] COPIE MESSAGES VOCAUX PAR MAIL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>06\/03\/2024 12:29 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe et Internet, 3 postes (dt 1 standard), 0298408043<br\/>\r\n\r\nCT avec Messaline LE SERGENT qui me demande de <strong><u>faire tomber la copie des messages vocaux par mail sur guipavas@meilleurtaux.com&nbsp;<\/u><\/strong><br\/>\r\n\r\nJe demande à ACTIF TELECOM de faire le nécessaire.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "157419": {
                            "id": "157419",
                            "fields": {
                                "field_qr_horodatage": "07\/03\/2024 15:34",
                                "field_qr_message": "<p>Ok merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-03-07 15:34:37"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "225696": {
        "nid": 225696,
        "type": "tache",
        "title": "Tache - KERIOTEL - 08\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-08 11:49:16",
        "changed": "2024-03-22 12:22:12",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "157563": {
                    "id": "157563",
                    "fields": {
                        "field_description": "<p>Appel d'Henri&nbsp;0699877647 pour m'indiquer que depuis quelques temps les appels sortent en masqués au lieu de l'affichage du n°.<\/p>\r\n\r\n<p>Je lui indique ouvrir un ticket auprès de CYBERA pour résolution de cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/03\/2024 11:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157927": {
                    "id": "157927",
                    "fields": {
                        "field_description": "<p>Relance à Mahamadou de CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/03\/2024 09:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158352": {
                    "id": "158352",
                    "fields": {
                        "field_description": "<p>Mahamadou a demandé mardi a Henri de l'appeler au&nbsp;06 33 45 96 58 afin de faire un horodatage et analyser le souci.<\/p>\r\n\r\n<p>Je demande à Henri s'il a pu appeler Mahamadou pour horodatage.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/03\/2024 09:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158929": {
                    "id": "158929",
                    "fields": {
                        "field_description": "<p>Mail de relance à Henri.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/03\/2024 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158981": {
                    "id": "158981",
                    "fields": {
                        "field_description": "<p>Mail d'Henri pour me dire qu'il a contacté CYBERA vendredi. Je fais donc un mail à Mahamadou afin de savoir où cela en est.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/03\/2024 11:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159431": {
                    "id": "159431",
                    "fields": {
                        "field_description": "<p>Mahamadou m'a indiqué mardi avoir un ticket en cours côté UNYC. Je lui demande s'il a du nouveau sur le ticket.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2024 10:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159534": {
                    "id": "159534",
                    "fields": {
                        "field_description": "<p>Mahamadou m'indique qu'après analyse c'est le PABX qui fait arriver l'appel en masqué. Il voit s'il peut faire des modifs côté patton afin de faire réafficher les numéros. Il nous tient au courant.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2024 16:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159627": {
                    "id": "159627",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/03\/2024 12:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "159628": {
                    "id": "159628",
                    "fields": {
                        "field_description": "<p>Mail de Mahamadou de CYBERA pour m'indiquer qu'il a bien résolu le souci et fait un test d'appel avec l'accueil afin de confirmer la bonne résolution.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/03\/2024 12:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159629": {
                    "id": "159629",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/03\/2024 12:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER SUD] APPELS SORTANTS APPARAISSENT EN MASQUER<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/03\/2024 12:19:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "226004": {
        "nid": 226004,
        "type": "tache",
        "title": "Tache - Arliane Diagnostic - 11\/03\/2024",
        "author_uid": 6406,
        "created": "2024-03-11 15:31:27",
        "changed": "2024-05-06 11:58:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "157840": {
                    "id": "157840",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, , 0298463901. CT avec Marina qui m'indique que les appels sont à nouveau directement routés vers la messagerie. Elle mets en place un renvoi d'appel vers son mobile. Je teste de mon côté en enlevant le transfert, je tombe sur le mobile. Marina remet le n° du standard Actif Télécom comme support du renvoi. Je teste un appel, il tombe sur le standard. Je garde la tache ouverte pour investigation.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/03\/2024 15:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "158842": {
                    "id": "158842",
                    "fields": {
                        "field_description": "<p>CT avec Marina. L'incident s'est à nouveau produit. Elle met en place le renvoi d'appel vers mobile. Dans le même temps, je demande une éligibilité Ftth (ou autre) à AT car Vdsl Coriolis à échéance en juillet 2024.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/03\/2024 15:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "158890": {
                    "id": "158890",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice de WT qui me confirme que le casque est configurable sur un mobile. Il va recontacter Marina. Il va également communiquer des dispo à Julie pour voir la remise en service du poste de Coriolis.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/03\/2024 17:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "158891": {
                    "id": "158891",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LIBERGE Marina (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/03\/2024 17:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "159860": {
                    "id": "159860",
                    "fields": {
                        "field_description": "<p>CT avec Marina, Fabrice ne l'a pas recontactée. Je relance Fabrice ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 14:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "159953": {
                    "id": "159953",
                    "fields": {
                        "field_description": "<p>Fabrice a bien eu mon message de relance, attente de retour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 09:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "160211": {
                    "id": "160211",
                    "fields": {
                        "field_description": "<p>PAs de retour de Fabrice de WT. Je le relance à nouveau.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 09:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "160466": {
                    "id": "160466",
                    "fields": {
                        "field_description": "<p>Je relance à nouveau Fabrice<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2024 10:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "160574": {
                    "id": "160574",
                    "fields": {
                        "field_description": "<p>Pas de retour de Fabrice malgré plusieurs relances.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/03\/2024 09:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "161025": {
                    "id": "161025",
                    "fields": {
                        "field_description": "<p>J'ai relancer à nouveau Fabrice aujourd'hui.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2024 16:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "161126": {
                    "id": "161126",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice ce jour qui m'indique qu'il va essayer de se libérer plus tôt en fin de journée la semaine prochaine pour passer<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2024 14:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "162111": {
                    "id": "162111",
                    "fields": {
                        "field_description": "<p>Je relance WT et demande à Gwénaëlle&nbsp;que Fabrice me fasse un retour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/04\/2024 14:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "163036": {
                    "id": "163036",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à WT ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/04\/2024 12:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "163899": {
                    "id": "163899",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Marina LIBERGE (0298463901) pour point. Pas de réponse, je lui laisse un message vocal afin qu'elle me recontacte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2024 12:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164300": {
                    "id": "164300",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Marina LIBERGE (0618648742). Pas de réponse, je lui laisse donc un message vocal en indiquant que je suis dispo jusque vendredi et en congés la semaine prochaine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2024 11:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165215": {
                    "id": "165215",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/05\/2024 11:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "165216": {
                    "id": "165216",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LIBERGE Marina (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/05\/2024 11:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS Liberge"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS ENTRANTS SYSTEMATIQUEMENT REDIRIGES VERS LA MESSAGERIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/05\/2024 11:58:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "226031": {
        "nid": 226031,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 12\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-12 11:11:37",
        "changed": "2024-03-12 11:11:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-12 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "157957": {
                    "id": "157957",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gaëlle (0661902778). Il faut passer en 1ier Bernard sur les files de Guiscriff et Le Faouet.<\/p>\r\n\r\n<p>Nécessaire fait de suite en étant en ligne avec Gaëlle.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/03\/2024 11:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "157958": {
                    "id": "157958",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/03\/2024 11:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[GUISCRIFF + LE FAOUET] PASSER BERNARD CHATO EN 1IER SUR LES 2 FILES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/03\/2024 11:05:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "226093": {
        "nid": 226093,
        "type": "tache",
        "title": "Tache - ALLIANZ PAUL BOUSSARD - 12\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-12 14:48:17",
        "changed": "2024-03-14 15:28:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "158085": {
                    "id": "158085",
                    "fields": {
                        "field_description": "<p>CT avec Gabriel, il y a besoin de revoir la conf comme suit :&nbsp;<\/p>\r\n\r\n<p>Depuis ce maitn il y a un débordement sur le mobile perso de Gabriel (06.83.50.94.46) - a vérifier d'où il sort et surtout bien supprimer celui ci.&nbsp;<\/p>\r\n\r\n<p>Concernant les horaires d'ouvertures il faut au final appliquer celles ci :&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Mardi, mercredi, vendredi : 9h - 12h \/ 14h - 18h<\/li>\r\n\t<li>Jeudi et samedi : 9h - 12h<\/li>\r\n\t<li>Fermeture le lundi, samedi après midi et dimanche.<\/li>\r\n<\/ul>\r\n\r\n<p>Concernant les appels entrants pour tous les n° à savoir&nbsp;&nbsp;02 22 94 12 10&nbsp; +&nbsp;02 98 93 20 48&nbsp;et&nbsp;02 96 29 30 05 :<\/p>\r\n\r\n<p>Faire sonner Buro Rostrenen&nbsp;+ Buro Carhaix + Paul en simultané pendant 5 sonneries puis débordement sur l'intégralité des postes des 2 sites&nbsp;et si toujours pas de réponse au bout de 5 sonneries alors bascule sur le répondeur sans pouvoir laisser de message vocal.<br \/>\r\n&nbsp;<\/p>\r\n\r\n<p><u><strong>Je demande à ACTIF TELECOM de revoir cela.<\/strong><\/u><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/03\/2024 14:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "158087": {
                    "id": "158087",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/03\/2024 14:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "158186": {
                    "id": "158186",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/03\/2024 09:02",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "158206": {
                    "id": "158206",
                    "fields": {
                        "field_description": "<p>CT avec Gabriel, il va vérifier sur la pause déj et cet après midi et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/03\/2024 09:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158411": {
                    "id": "158411",
                    "fields": {
                        "field_description": "<p>Nouveau point avec Gabriel et Paul, il faut au final ouvrir le standard le jeud après midi de 14h à 18h.<\/p>\r\n\r\n<p>Je demande donc cela à l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/03\/2024 14:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158412": {
                    "id": "158412",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/03\/2024 14:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "158421": {
                    "id": "158421",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/03\/2024 14:36",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "158428": {
                    "id": "158428",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/03\/2024 15:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "158430": {
                    "id": "158430",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/03\/2024 15:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "158434": {
                    "id": "158434",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/03\/2024 15:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "158435": {
                    "id": "158435",
                    "fields": {
                        "field_description": "<p>Tests faits, le standard sonne maintenant le jeudi de 14h à 18h suite à la demande de Paul de 14h30.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/03\/2024 15:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158436": {
                    "id": "158436",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KIEFFER Gabriel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/03\/2024 15:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ PAUL BOUSSARD"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>REVOIR CONF TELEPHONIE FIXE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/03\/2024 15:27:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "226094": {
                "nid": 226094,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ PAUL BOUSSARD - 12\/03\/2024 - 12\/03\/2024 - 14:48",
                "author_uid": 27,
                "created": "2024-03-12 14:48:32",
                "changed": "2024-03-14 15:27:46",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ PAUL BOUSSARD - 12\/03\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-03-14 15:26:07"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ PAUL BOUSSARD"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "158187": {
                            "id": "158187",
                            "fields": {
                                "field_qr_horodatage": "13\/03\/2024 08:53",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Ok à tester si ça convient bien<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "158422": {
                            "id": "158422",
                            "fields": {
                                "field_qr_horodatage": "14\/03\/2024 14:36",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "158086": {
                            "id": "158086",
                            "fields": {
                                "field_qr_horodatage": "12\/03\/2024 14:48",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ PAUL BOUSSARD<\/p>\r\n\r\n<p>Objet :&nbsp;<p>REVOIR CONF TELEPHONIE FIXE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>12\/03\/2024 14:23 - L'HELGOUARC'H Julie : <\/strong>CT avec Gabriel, il y a besoin de revoir la conf comme suit :&nbsp;<br\/>\r\n\r\nDepuis ce maitn il y a un débordement sur le mobile perso de Gabriel (06.83.50.94.46) - a vérifier d'où il sort et surtout bien supprimer celui ci.&nbsp;<br\/>\r\n\r\nConcernant les horaires d'ouvertures il faut au final appliquer celles ci :&nbsp;<br\/>\r\n\r\n<ul>\r\n\t<li>Mardi, mercredi, vendredi : 9h - 12h \/ 14h - 18h<\/li>\r\n\t<li>Jeudi et samedi : 9h - 12h<\/li>\r\n\t<li>Fermeture le lundi, samedi après midi et dimanche.<\/li>\r\n<\/ul>\r\n\r\nConcernant les appels entrants pour tous les n° à savoir&nbsp;&nbsp;02 22 94 12 10&nbsp; +&nbsp;02 98 93 20 48&nbsp;et&nbsp;02 96 29 30 05 :<br\/>\r\n\r\nFaire sonner Buro Rostrenen&nbsp;+ Buro Carhaix + Paul en simultané pendant 5 sonneries puis débordement sur l'intégralité des postes des 2 sites&nbsp;et si toujours pas de réponse au bout de 5 sonneries alors bascule sur le répondeur sans pouvoir laisser de message vocal.<br \/>\r\n&nbsp;<br\/>\r\n\r\n<u><strong>Je demande à ACTIF TELECOM de revoir cela.<\/strong><\/u><br\/>\r\n\r\n&nbsp;<br\/>\r\n\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "158417": {
                            "id": "158417",
                            "fields": {
                                "field_qr_horodatage": "14\/03\/2024 14:28",
                                "field_qr_message": "<p>Nouveau point avec Gabriel et Paul, il faut au final ouvrir le standard le jeud après midi de 14h à 18h.<\/p>\r\n\r\n<p>Peux-tu ajouter cette plage horaire stp ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "158429": {
                            "id": "158429",
                            "fields": {
                                "field_qr_horodatage": "14\/03\/2024 15:25",
                                "field_qr_message": "<p>Merci beaucoup !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-03-14 15:26:15"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "226184": {
        "nid": 226184,
        "type": "tache",
        "title": "Tache - SARL BUCHOU - 13\/03\/2024",
        "author_uid": 6406,
        "created": "2024-03-13 09:16:44",
        "changed": "2024-03-13 11:42:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "158192": {
                    "id": "158192",
                    "fields": {
                        "field_description": "<p>Mail de Mme BUCHOU pour demander des modification de touches sur les postes Corinne et Nathalie.&nbsp;<\/p>\r\n\r\n<p>Pour Corinne :<\/p>\r\n\r\n<p>Téléphone Corinne&nbsp;:<\/p>\r\n\r\n<p>Supprimer de l’écran d’accueil<\/p>\r\n\r\n<p>Cyril G<\/p>\r\n\r\n<p>GOURET<\/p>\r\n\r\n<p>HUGO<\/p>\r\n\r\n<p>ANDY<\/p>\r\n\r\n<p>YVAN<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Rajouter<\/p>\r\n\r\n<p>ALLAN 07.50.43.35.58<\/p>\r\n\r\n<p>GUILLAUME T 06.14.70.06.69<\/p>\r\n\r\n<p>NICO 06.14.29.63.98<\/p>\r\n\r\n<p>PIERRICK 06.85.57.51.74<\/p>\r\n\r\n<p>GAETAN 02.40.32.14.73<\/p>\r\n\r\n<p>REXEL 01.81.72.88.37<\/p>\r\n\r\n<p>KEVEN 06.49.69.42.81<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Pour Nathalie, le poste est à renommer \"Accueil\" et les modifications suivantes sont demandées :<\/p>\r\n\r\n<p>Supprimer de l’écran d’accueil<\/p>\r\n\r\n<p>Cyril G<\/p>\r\n\r\n<p>GOURET<\/p>\r\n\r\n<p>HUGO<\/p>\r\n\r\n<p>ANDY<\/p>\r\n\r\n<p>MELRICK<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Rajouter<\/p>\r\n\r\n<p>ALLAN 07.50.43.35.58<\/p>\r\n\r\n<p>GUILLAUME T 06.14.70.06.69<\/p>\r\n\r\n<p>PIERRICK 06.85.57.51.74<\/p>\r\n\r\n<p>KEVEN 06.49.69.42.81<\/p>\r\n\r\n<p>Je demande à AT de faire les modifications demandées.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/03\/2024 09:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "158193": {
                    "id": "158193",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/03\/2024 09:20",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "158238": {
                    "id": "158238",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/03\/2024 10:54",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "158257": {
                    "id": "158257",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/03\/2024 11:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "158259": {
                    "id": "158259",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/03\/2024 11:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "158260": {
                    "id": "158260",
                    "fields": {
                        "field_description": "<p>AT confirme la prise en compte des modifications demandées.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/03\/2024 11:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "158261": {
                    "id": "158261",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BUCHOU Corinne (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/03\/2024 11:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS BUCHOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DES TOUCHES SUR POSTES FIXE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/03\/2024 11:42:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "226185": {
                "nid": 226185,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SARL BUCHOU - 13\/03\/2024 - 13\/03\/2024 - 09:20",
                "author_uid": 6406,
                "created": "2024-03-13 09:20:44",
                "changed": "2024-03-13 11:42:17",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SARL BUCHOU - 13\/03\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-03-13 09:20:44"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SAS BUCHOU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "158239": {
                            "id": "158239",
                            "fields": {
                                "field_qr_horodatage": "13\/03\/2024 10:38",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "158194": {
                            "id": "158194",
                            "fields": {
                                "field_qr_horodatage": "13\/03\/2024 09:17",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Notre client demande les modification de touches suivante sur les postes \"Corinne\" et \"Nathalie\" :<\/p>\r\n\r\n<p><br \/>\r\n<strong><u>Téléphone Corinne<\/u>&nbsp;:<\/strong><br \/>\r\n<strong>Supprimer de l’écran d’accueil<\/strong><br \/>\r\nCyril G<br \/>\r\nGOURET<br \/>\r\nHUGO<br \/>\r\nANDY<br \/>\r\nYVAN<br \/>\r\n&nbsp;<br \/>\r\n<strong>Rajouter :<\/strong><br \/>\r\nALLAN&nbsp;07.50.43.35.58<br \/>\r\nGUILLAUME T&nbsp;06.14.70.06.69<br \/>\r\nNICO&nbsp;06.14.29.63.98<br \/>\r\nPIERRICK&nbsp;06.85.57.51.74<br \/>\r\nGAETAN&nbsp;02.40.32.14.73<br \/>\r\nREXEL&nbsp;01.81.72.88.37<br \/>\r\nKEVEN&nbsp;06.49.69.42.81<br \/>\r\n&nbsp;<br \/>\r\n<strong>Pour Nathalie<\/strong>&nbsp;:<\/p>\r\n\r\n<p><strong><u>&nbsp;le poste est à renommer \"Accueil\" <\/u><\/strong>et les modifications suivantes sont demandées :<br \/>\r\n<strong>Supprimer de l’écran d’accueil :<\/strong><br \/>\r\nCyril G<br \/>\r\nGOURET<br \/>\r\nHUGO<br \/>\r\nANDY<br \/>\r\nMELRICK<br \/>\r\n&nbsp;<br \/>\r\n<strong>Rajouter :<\/strong><br \/>\r\nALLAN&nbsp;07.50.43.35.58<br \/>\r\nGUILLAUME T&nbsp;06.14.70.06.69<br \/>\r\nPIERRICK&nbsp;06.85.57.51.74<br \/>\r\nKEVEN&nbsp;06.49.69.42.81<br \/>\r\n&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "158258": {
                            "id": "158258",
                            "fields": {
                                "field_qr_horodatage": "13\/03\/2024 11:42",
                                "field_qr_message": "<p>Merci Nico.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-03-13 11:42:04"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "226772": {
        "nid": 226772,
        "type": "tache",
        "title": "Tache - EIRL ANDRE BENOIT - 15\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-15 09:39:01",
        "changed": "2024-03-15 10:19:30",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "158464": {
                    "id": "158464",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice qui m'indiquer qu'il va installer vendredi 22\/03 un IPBX tout neuf chez le client ANDRE BENOIT – PE4644200 car l’actuel est HS.<\/p>\r\n\r\n<p>Souci, le client est actuellement en patton avec CORIOLIS, je n’ai donc pas le compte trunk sip a donner à Fabrice pour son intervention.<\/p>\r\n\r\n<p>Je fais donc un mail à Alexandre de CORIOLIS pour demander de&nbsp;nous faire suivre celui-ci avant fin de semaine prochaine en veillant bien à ce que ça ne coupe pas la patton car Fabrice a mis en prêt un PABX et a banché la patton sur celui-ci.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/03\/2024 09:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158494": {
                    "id": "158494",
                    "fields": {
                        "field_description": "<p>CT avec Alexandre de CORIOLIS.&nbsp; Après recherches il m'indique qu'il va pouvoir me faire suivre le compte trunk sip sans souci. Attente donc de celui ci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/03\/2024 10:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "158497": {
                    "id": "158497",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/03\/2024 10:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "158498": {
                    "id": "158498",
                    "fields": {
                        "field_description": "<p>Retour du compte trunk sip - en PJ et envoyé à Fabrice.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/03\/2024 10:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "158499": {
                    "id": "158499",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ANDRE Benoit (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/03\/2024 10:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "EIRL ANDRE BENOIT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE COMPTE TRUNK SIP<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/03\/2024 10:19:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "226863": {
        "nid": 226863,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 15\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-15 14:21:56",
        "changed": "2024-03-15 14:21:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "158585": {
                    "id": "158585",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, CARHAIX, 0298814893<\/p>\r\n\r\n<p>Appel de Bernard qui me demande de :<\/p>\r\n\r\n<ul>\r\n\t<li>Renommer l'extension 2902 à CARHAIX Gwenaëlle LEON - 07.57.68.89.54<\/li>\r\n\t<li>Ext 2902 - CARHAIX - A passer en 1ier sur la file de CARHAIX<\/li>\r\n<\/ul>\r\n\r\n<p>Nécessaire fait en étant en ligne avec Bernard et QR code de Carhaix renvoyé à Bernard par mail sur Carhaix + Le Faouet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/03\/2024 14:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "158587": {
                    "id": "158587",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/03\/2024 14:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CARHAIX] CHANGEMENT ORDRE FILE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/03\/2024 14:13:36"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227214": {
        "nid": 227214,
        "type": "tache",
        "title": "Tache - CLEPER - 18\/03\/2024",
        "author_uid": 6406,
        "created": "2024-03-18 10:40:22",
        "changed": "2024-04-25 11:24:31",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "158748": {
                    "id": "158748",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Yann DARCY (0672980714). Il m'indique que leurs DECT ne reconnaissent plus leurs bases (2 DECT affichant \"vérifier votre connexion\"). CT avec Olivia de Westélécom qui demande à l'un des techniciens de recontacter Yann rapidement au&nbsp;0672980714.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/03\/2024 10:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "158749": {
                    "id": "158749",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à DARCY Yann (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/03\/2024 10:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "158980": {
                    "id": "158980",
                    "fields": {
                        "field_description": "<p>J'ai a nouveau relancé via Olivia directement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/03\/2024 10:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "159165": {
                    "id": "159165",
                    "fields": {
                        "field_description": "<p>CT avec Yann qui a eu WT il y a 1\/4h. Ils s'oriente vers une carte mère qui à grillée. Ils ont demandé à Yann d'effectuer des manipulations dans la baie et de leur indiquer le&nbsp;résultat. Résultat attendu dans 2 jours.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/03\/2024 17:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "160209": {
                    "id": "160209",
                    "fields": {
                        "field_description": "<p>Je relance WT ce&nbsp;pour avoir un retour sur la résolution de l'incident.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 09:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "160242": {
                    "id": "160242",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice MOREAU de Westélécom, il m'indique avoir tenté d'appeler Yann. Il réessaye en cours de matinée après son istallation en cours.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 10:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "160758": {
                    "id": "160758",
                    "fields": {
                        "field_description": "<p>Je relance Fabrice MOREAU ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/04\/2024 10:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "161026": {
                    "id": "161026",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à Fabrice ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2024 16:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "161127": {
                    "id": "161127",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice qui a laissé un message à Yann. Il va retenter de le recontacter demain car en intervention cet AM<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2024 14:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "162110": {
                    "id": "162110",
                    "fields": {
                        "field_description": "<p>Je relance WT et demande à ce que Fabrice me fasse un retour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/04\/2024 14:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "163038": {
                    "id": "163038",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à Fabrice ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/04\/2024 12:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "163442": {
                    "id": "163442",
                    "fields": {
                        "field_description": "<p>Julie a relancer Fabrice hier. Fabrice n'a toujours pas réussi à joindre Yann.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/04\/2024 09:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164313": {
                    "id": "164313",
                    "fields": {
                        "field_description": "<p>Je laisse un message à Yann demandant de me rappeler.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2024 11:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164319": {
                    "id": "164319",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/04\/2024 11:24",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164320": {
                    "id": "164320",
                    "fields": {
                        "field_description": "<p>CT avec Yann, il m'indique que tout est OK suite appel de Fabrice pour modif de branchements de la baie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2024 11:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164321": {
                    "id": "164321",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DARCY Yann (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/04\/2024 11:24",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CLEPER"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[RENNES] - DECT EN RECHERCHE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/04\/2024 11:22:25"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227703": {
        "nid": 227703,
        "type": "tache",
        "title": "Tache - TEVA - 20\/03\/2024",
        "author_uid": 6406,
        "created": "2024-03-20 10:10:40",
        "changed": "2024-03-20 10:35:48",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "159216": {
                    "id": "159216",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe et Internet, Standard SAR, 0298747093. CT avec Angélique qui m'indique que la ligne SAR dysfonctionne. Lorsque l'on appel, la musque de prédécroché est joué sans message et l'appel est routé directement sur la messagerie alors qu'il y a des personnes disponibles sur site.&nbsp;<\/p>\r\n\r\n<p>Horodatage :<\/p>\r\n\r\n<p>Appel du 0298934910 vers&nbsp;0298747093 à 10h05 routé vers la messagerie.&nbsp;<\/p>\r\n\r\n<p>Appel du 0298934910 vers&nbsp;0298747093 à 10h08&nbsp;routé vers la messagerie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2024 10:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "159222": {
                    "id": "159222",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/03\/2024 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "159223": {
                    "id": "159223",
                    "fields": {
                        "field_description": "<p>Je vérifie la conf&nbsp;sur l'admin 3CX.<\/p>\r\n\r\n<p>Configuration en place :&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Ext 8003 - File SAR&nbsp; 15 secondes sur Michel RIOU<\/li>\r\n\t<li>Si pas de réponse alors bascule sur ext 8001 sonnes tous ext 2117 Michel&nbsp; RIOU + 2118 Ronan LASCHKAR + 2114 Stéphane ROBILLARD pendant 15&nbsp; secondes et bascule sur répondeur de Michel RIOU.<\/li>\r\n<\/ul>\r\n\r\n<p>Vérification faite de mon côté, les 3 utilisateurs sont connectés à la file et en mode disponible.<\/p>\r\n\r\n<p>Conclusion pour moi ils ne répondent pas aux appels mais ceux ci sonnent bien suivant la conf ci dessus.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2024 10:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159225": {
                    "id": "159225",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/03\/2024 10:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "159226": {
                    "id": "159226",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Angélique BIENASSIS (0671700205) pour faire le point. Angélique me demande à ce que je mette un message de répondeur sur l'extension de Michel. J'ai donc enregistré ma voix afin d'avoir quelque chose de personnalisé.<\/p>\r\n\r\n<p>Angélique va faire un point en interne avec ses collègues de la SAR et reviendra vers moi au besoin.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2024 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "159227": {
                    "id": "159227",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à BIENASSIS Angélique (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/03\/2024 10:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "TEVA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[SAR CONSTRUCTIONS] - APPELS ENTRANTS KO &gt; EN FAIT PAS DE REPONSE AUX APPELS DU SITE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/03\/2024 10:35:19"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227704": {
        "nid": 227704,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 20\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-20 10:12:02",
        "changed": "2024-04-03 10:21:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "159220": {
                    "id": "159220",
                    "fields": {
                        "field_description": "<p>Ligne : Security Keepers, Fixe, CHRISTELLE HILY, 0298368575<\/p>\r\n\r\n<p>Message vocal de Johann à Sébastien pour indiquer que :<\/p>\r\n\r\n<ol>\r\n\t<li>Câble d’alimentation secteur reçu pas le bon format&nbsp;<\/li>\r\n\t<li>Poste pas provisionné, Johann a testé de brancher celui-ci avec l’alimentation d’un autre poste.<\/li>\r\n<\/ol>\r\n\r\n<p>Je contacte Cyril W de CYBERA afin qu'il puisse prendre en charge la partie provisionning du poste et mail à SK pour que la bonne alimentation soit renvoyée sur Plabennec.<\/p>\r\n\r\n<p>Appel à Johann afin de l'en informer et connaitre ses dispos courant de journée afin que Nesrine de CYBERA puisse faire le provisionning du poste. Pas de réponse, je lui laisse un message vocal.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2024 10:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "159255": {
                    "id": "159255",
                    "fields": {
                        "field_description": "<p>Johann indique à tous être dispo toute la journée sauf entre 12h et 14h.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2024 11:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159428": {
                    "id": "159428",
                    "fields": {
                        "field_description": "<p>Appel à Nesrine de CYBERA afin de savoir si elle a pu avoir Johann en ligne hier. Elle m'indique qu'elle a tenté de le contacter mais qu'il n'était pas dispo. Elle doit donc tenter à nouveau de le joindre ce jour + la régul devait prévenir Johann avec le n° de Nesrine au besoin afin qu'il la recontacte lorsqu'il sera dispo.<\/p>\r\n\r\n<p>Et mail de relance à tech support SK pour l'alimentation secteur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2024 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159573": {
                    "id": "159573",
                    "fields": {
                        "field_description": "<p>Concernant le câble d'alimentation mail de SK cette nuit pour indiquer qu'ils ont pris note de la problématique sous le ticket&nbsp;2024FR12680 et doivent revenir vers nous.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/03\/2024 08:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159866": {
                    "id": "159866",
                    "fields": {
                        "field_description": "<p>Mail de relance à SK pour l'envoi de la bonne alimentation.&nbsp;<\/p>\r\n\r\n<p>Et je demande à Johann et Nesrine s'ils ont réussi à s'avoir en ligne pour provisionner le poste.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 14:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159871": {
                    "id": "159871",
                    "fields": {
                        "field_description": "<p>SK m'indique qu'ils ont demandé à Emmanuel Coste de valider cela. Et que Cybera avait proposé de fournir une alimentation mais les Keepers n'ont pas le droit de valider cela.. donc attente retour d'Emmanuel.&nbsp;<\/p>\r\n\r\n<p>Je l'ai donc relancé sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 14:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160004": {
                    "id": "160004",
                    "fields": {
                        "field_description": "<p>Retour de Nesrine de CORIOLIS hier en fin de journée : \"<\/p>\r\n\r\n<p>Comme convenu, le poste est provisionné et affecté à la bonne extension 3603.<\/p>\r\n\r\n<p>Le poste ne sonnait pas car il est en mode ne pas déranger en config locale, dès la réception du bloc d’alimentation nous vérifierons à nouveau le scénario d’appel\"<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 11:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160210": {
                    "id": "160210",
                    "fields": {
                        "field_description": "<p>Relance à SK pour l'alimentation secteur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 09:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160221": {
                    "id": "160221",
                    "fields": {
                        "field_description": "<p>Mail de Cybera avec le suivi Chronopost - colis&nbsp;XR041780218FR qui doit arriver ce jour. Je demande à Johann de nous confirmer la bonne réception.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 09:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160355": {
                    "id": "160355",
                    "fields": {
                        "field_description": "<p>Mail de Johann pour nous confirmer la bonne réception de l'alimentation.&nbsp; Il branche celle ci dès que possible.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 15:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160715": {
                    "id": "160715",
                    "fields": {
                        "field_description": "<p>Mail à Johann afin de m'assurer que l'alimentation a été branchée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/04\/2024 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160778": {
                    "id": "160778",
                    "fields": {
                        "field_description": "<p>Mail de Johann pour le confirmer et indiquer qu'il fait les tests de programmation demain.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/04\/2024 13:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160867": {
                    "id": "160867",
                    "fields": {
                        "field_description": "<p>Mial de Johann pour indiquer qu'il a un message 'boite vocale désactivée'. Je demande à Nesrine de revoir avec lui la conf car il doit y avoir une désactivation de la boite vocale + passage sur un statut absent ou NPD et donc renvoi sur la messagerie qui est désactivée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2024 09:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160902": {
                    "id": "160902",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/04\/2024 10:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "160903": {
                    "id": "160903",
                    "fields": {
                        "field_description": "<p>Mail de Nesrine pour me confirmer que le point a été fait avec Johann et que tout est résolu.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2024 10:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "160904": {
                    "id": "160904",
                    "fields": {
                        "field_description": "Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/04\/2024 10:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLABENNEC] POSTE REGUL PLAB EXT 3603 RECU MAIS PAS PROVISIONNE ET MANQUE BONNE ALIM SECTEUR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/04\/2024 10:12:08"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Security Keepers"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227762": {
        "nid": 227762,
        "type": "tache",
        "title": "Tache - BODADOU - 21\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-21 09:55:09",
        "changed": "2024-06-03 09:24:54",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "159425": {
                    "id": "159425",
                    "fields": {
                        "field_description": "<p>CT avec Christelle (SDA 3CX : 09 78 24 77 78). 2 points problématiques :<\/p>\r\n\r\n<ul>\r\n\t<li>Renvoi d'appel pas ok depuis hier, en effet en cas de renvoi Christelle a son extension qui sonne pas et a un appel manqué au bout de 10s et&nbsp;le poste fixe d'Angélina à Fouesnant sonne comme s'il s'agissait d'un débordement.<\/li>\r\n\t<li>Lors des transferts d'appels il est mentionné le 02 de Fouesnant et non pas le n° transféré sur l'extension 3CX de Christelle donc cela est très problématique pour rappeler les correspondants ..<\/li>\r\n<\/ul>\r\n\r\n<p>Appel à Fabrice de WESTELECOM pour point sur le sujet, il n'est pas dispo, je contacte donc Olivia au standard qui lui demande de me recontacter sur le sujet dès que possible.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2024 09:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "159426": {
                    "id": "159426",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/03\/2024 09:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "159622": {
                    "id": "159622",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice de WT pour relance. Il m'indique qu'il avait eu en ligne début de semaine Christelle qui lui avait demandé de remettre le débordement qu'il avait précédement supprimé pour qu'Angélina puisse avoir les appels sur son poste le vendredi. Fabrice me confirme que c'est le débordement qui pose souci sur le renvoi d'appels.<\/p>\r\n\r\n<p>Fabrice propose de supprimer de nouveau le débordement via une télémaintenance lundi et donc pour le vendredi il faudra faire un renvoi des appels du standard vers le poste d'Angélina afin qu'elle puisse récupérer les appels. Code qui sera à effectuer : *21 + n° du poste pour supprimer le débordement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/03\/2024 09:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159642": {
                    "id": "159642",
                    "fields": {
                        "field_description": "<p>Mail de Steven ce midi pour m\"indiquer qu'Angélina est en AM grossesse donc pas besoin normalement du débordement. Point a faire lundi entre Christelle et Fabrice.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/03\/2024 15:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159864": {
                    "id": "159864",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice pour relance car pas eu de retour si télé maintenance bien faite ce matin. Fabrice m'indique qu'il a prévu de faire cela cet après midi avec Christelle. Il me tient informé une fois vu.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 14:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159865": {
                    "id": "159865",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2024 14:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "160274": {
                    "id": "160274",
                    "fields": {
                        "field_description": "<p>Mail à Christelle afin de m'assurer que tout est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 10:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160338": {
                    "id": "160338",
                    "fields": {
                        "field_description": "<p>Appel de Christelle (0978247778) pour point. Plus de souci sur les transferts et débordement par contre toujours le souci de l'affichage du n° de l'appelant. Voir avec WESTELECOM ce qu'il en est car déjà remonté pour correction.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 14:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160441": {
                    "id": "160441",
                    "fields": {
                        "field_description": "<p>Mail à WESTELECOM (Fabrice) et Cyril W (CYBERA).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2024 09:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160740": {
                    "id": "160740",
                    "fields": {
                        "field_description": "<p>Mial de relance à&nbsp;WESTELECOM (Fabrice) et Cyril W (CYBERA).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/04\/2024 10:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160742": {
                    "id": "160742",
                    "fields": {
                        "field_description": "<p>N° de l'appelant bien transféré côté WESTELECOM donc le souci doit être côté numéris ou Cybera. A voir côté Bouygues car pour Fabrice la restriction est côté opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/04\/2024 10:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160901": {
                    "id": "160901",
                    "fields": {
                        "field_description": "<p>CT avec Christelle qui m'indique avoir eu Cybera. Le problème semble réglé mais elle sort toujours en 09.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2024 10:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "160945": {
                    "id": "160945",
                    "fields": {
                        "field_description": "<p>Appel à Bouygues afin de voir pourquoi le 02 98 56 19 29 transfère avec le n°&nbsp;02 98 56 19 29 et non pas le n° de l'appelant.<\/p>\r\n\r\n<p>BOUYGUES m'indique que la ligne est ok de leur côté et que le souci est côté PABX car le renvoi étant fait depuis le poste fixe alors il est géré côté PABX et non pas côté opérateur. Je relance donc Fabrice de WESTELECOM sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2024 11:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "161081": {
                    "id": "161081",
                    "fields": {
                        "field_description": "<p>CT avec Christelle, plus de possibilité df'avoir deux communications simultanées donc transferts d'appels impossible.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2024 10:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "161083": {
                    "id": "161083",
                    "fields": {
                        "field_description": "<p>CT avec Cyril W de CYBERA - Le souci doit être résolu pour 16h. J'ai donc prévenu par mail Christelle et Steven.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2024 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161217": {
                    "id": "161217",
                    "fields": {
                        "field_description": "<p>Mail à Christelle afin de m'assurer que tout est ok pour elle et relance mail à Fabrice de WT pour la partie n° mentionné lors du renvoi d'appels.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/04\/2024 10:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161618": {
                    "id": "161618",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice de WESTELECOM pour relance. Pas de réponse, je lui laisse donc un message vocal pour relance.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/04\/2024 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "162188": {
                    "id": "162188",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice de WESTELECOM pour relance. Il m'indique qu'il va contacter la cliente afin de faire une télémaintenance et revient vers moi une fois faite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/04\/2024 09:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "162204": {
                    "id": "162204",
                    "fields": {
                        "field_description": "<p>CT avec Christelle a qui je donne les dernières information donnée par Julie (attente retour de WT)<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/04\/2024 10:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "163080": {
                    "id": "163080",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice pour relance. Pas de réponse, je lui laisse donc un message vocal.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/04\/2024 14:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164010": {
                    "id": "164010",
                    "fields": {
                        "field_description": "<p>&nbsp;<\/p>\r\n\r\n<p><strong>Lundi 22 avril 2024 - 14:21 -&nbsp;BALBOT Iwan<\/strong>&nbsp;.&nbsp;CT avec Christelle qui indique ne pas pouvoir transférer les appels internes vers les postes de ses collègues.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2024 17:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164011": {
                    "id": "164011",
                    "fields": {
                        "field_description": "<p>Steven indique à Iwan par téléphone être absent demain mais souhaite avoir un point de l'avancée sur les souci rencontrés\/résolution. Afin de ne pas attendre son retour vendredi je fais un mail de synthèse à tous avec Steven dans la boucle. Cf mail en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2024 17:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "164017": {
                    "id": "164017",
                    "fields": {
                        "field_description": "<p>Mail retour de CYBERA en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/04\/2024 09:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164297": {
                    "id": "164297",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice de WT pour relance. Pas de réponse, je lui laisse donc un mv.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2024 10:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164298": {
                    "id": "164298",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/04\/2024 11:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "164304": {
                    "id": "164304",
                    "fields": {
                        "field_description": "<p>Appel de Fabrice pour me dire qu'il va regarder à nouveau et nous tenir informé dès que possible pour les 2 points le concernant.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2024 11:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164305": {
                    "id": "164305",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/04\/2024 11:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "164577": {
                    "id": "164577",
                    "fields": {
                        "field_description": "<p>Mail de Fabrice pour m'indiquer que pour le fichier audio nous devrions l'avoir cet après midi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/04\/2024 14:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164733": {
                    "id": "164733",
                    "fields": {
                        "field_description": "<p>CT avec Steven ce jour. Je relance WT sur l'adresse de Gwénaëlle suite à échange avec elle.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/04\/2024 14:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164805": {
                    "id": "164805",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice. Il ne pourra effectuer la télémaintenance que cet AM à partir de 16h. Je contacte Steven qui m'indique que Béatrice sera sur site cet AM. Fabrice me fera un retour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/04\/2024 11:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164928": {
                    "id": "164928",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice de WT. Il n'a pas pu faire la télémaintenance annoncée mardi (intervention urgente). Il va pouvoir la faire c ematin d'ici une dizaine de minute et contacter le site.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/05\/2024 10:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164938": {
                    "id": "164938",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice qui m'indique que le n° remonte bien suite à paramétrage. Les messages seront envoyé par mail.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/05\/2024 11:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "164939": {
                    "id": "164939",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/05\/2024 11:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164940": {
                    "id": "164940",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/05\/2024 11:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164943": {
                    "id": "164943",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/05\/2024 14:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164944": {
                    "id": "164944",
                    "fields": {
                        "field_description": "<p>Je reprends la demande. Mail de Christelle indiquant qu'elle ne peut toujours mettre qu'une seulle ligne en attente et qu'il est toujours impossible de faire des transfert d'appel internes et externes. Je demande à Cyril W&nbsp;de Cybera de vérifier les autorisations.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/05\/2024 14:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165350": {
                    "id": "165350",
                    "fields": {
                        "field_description": "<p>CT avec Christelle, elle ne peut toujours pas faire les transferts ni internes ni externes depuis la dernière maintenance de Cybera.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/05\/2024 09:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165351": {
                    "id": "165351",
                    "fields": {
                        "field_description": "<p>Je relance Cyril W de Cybera suite CT avec Cristelle.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/05\/2024 09:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165582": {
                    "id": "165582",
                    "fields": {
                        "field_description": "<p>Iwan a eu retour de CYBERA mardi pour indiquer que les manipulations avaient été revues avec la cliente et Nesrine et que depuis c'est ok.&nbsp;<\/p>\r\n\r\n<p>Concernant le message a intégrer à la file d'attente j'ai fait suivre ce jours celui ci a Nesrine de CYBERA afin qu'il soit mis en place + si possible le message d'attente, ayant récupéré celui ci avec Christelle.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/05\/2024 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165583": {
                    "id": "165583",
                    "fields": {
                        "field_description": "<p>Mail à Christelle et Steven pour récap.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/05\/2024 09:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165611": {
                    "id": "165611",
                    "fields": {
                        "field_description": "<p>Mise en place des messages faits par Nesrine de CYBERA. Elle prévoit de recontacter lundi la cliente afin de s'assurer que c'est bien fonctionnel car personne le vendredi chez Kerne Paysages.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/05\/2024 15:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166036": {
                    "id": "166036",
                    "fields": {
                        "field_description": "<p>Mail de Christelle pour indiquer que ce n'est pas ok, j'ai donc relancé Nesrine sur le sujet car URGENT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/05\/2024 12:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166179": {
                    "id": "166179",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine ce matin suite à son mail d'hier fin de journée m'indiquant que le nécessaire a été fait pour le prédécroché. Et CT avec Christelle qui avait des soucis encore hier en après midi. Vu lors de notre CT&nbsp; les soucis rencontrés hier après midi semblaient être sur le casque car suite au redémarrage de celui ci ce matin à son arrivée plus de souci. Autre souci évoqué qui serait arrivé ce matin, plus de transfert d'appel de possible. Tests faits avec Christelle et tout était fonctionnel. J'indique à Christelle de ne pas hésiter à revenir vers moi si besoin. Je laisse cette tâche ouverte pour surveillance et point d'ici 15 jours si pas de retour entre temps.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2024 09:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168656": {
                    "id": "168656",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/06\/2024 09:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "168657": {
                    "id": "168657",
                    "fields": {
                        "field_description": "<p>Je ferme cette tâche au proft de celle ouverte par Iwan mercredi dernier concernant les transferts d'appels.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/06\/2024 09:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168658": {
                    "id": "168658",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2024 09:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[JARDINET PROPIG] SOUCI RENVOI APPELS DU FIXE VERS EXT 3CX CHRISTELLE (0221811744)&nbsp;ET AUTRES POINTS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/06\/2024 09:24:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227855": {
        "nid": 227855,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 22\/03\/2024",
        "author_uid": 6406,
        "created": "2024-03-22 15:28:31",
        "changed": "2024-03-22 15:43:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "159652": {
                    "id": "159652",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de BERNARD CHATELIER MORVAN (0616490038). Il indique que Gwénaelle à Carhaix ne reçoit pas les appels non répondus&nbsp; (par Bernard) de Pleyben, Briec et Chateauneuf. Vérifier si la stratégie d'appels correspond.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/03\/2024 15:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "159656": {
                    "id": "159656",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/03\/2024 15:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "159657": {
                    "id": "159657",
                    "fields": {
                        "field_description": "<p>Vérification faite, Gwenaëlle extension 2902 n'était pas présente dans les files car jamais demandé. Ajout en dernière position dans les files suivantes:<\/p>\r\n\r\n<ul>\r\n\t<li>Ext 8003 - Pleyben<\/li>\r\n\t<li>Ext 8000&nbsp;- Briec<\/li>\r\n\t<li>Ext 8002&nbsp;- Chateauneuf<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/03\/2024 15:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159658": {
                    "id": "159658",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/03\/2024 15:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "159659": {
                    "id": "159659",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à BERNARD CHATELIER MORVAN (0616490038) afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/03\/2024 15:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159660": {
                    "id": "159660",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHATELIER MORVAN BERNARD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/03\/2024 15:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BOEDEC] - VERIFICATION DE LA STRATEGIE D'APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/03\/2024 15:42:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227862": {
        "nid": 227862,
        "type": "tache",
        "title": "Tache - S2P - 25\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-25 09:28:23",
        "changed": "2024-03-26 12:19:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "159750": {
                    "id": "159750",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, FIXE STANDARD (0298418191), 309057<\/p>\r\n\r\n<p>Appel de Teldja&nbsp;0298418191 pour m'indique que l'heure d'été est&nbsp;déjà mentionné sur les postes fixes depuis ce matin. Pas pratique du tout car risque que le standard ne soit plus ouvert aux bons horaires.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 09:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159758": {
                    "id": "159758",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS.J'ai Firas en ligne<u><strong> Ticket N°68111.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 09:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159759": {
                    "id": "159759",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à REGIG Teldja (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2024 09:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "159834": {
                    "id": "159834",
                    "fields": {
                        "field_description": "<p>Mail de CORIOLIS pour indiquer qu'ils vont faire une action sur le CPU sur la pause déj. Ils ont appelé la cliente pour l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 12:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160019": {
                    "id": "160019",
                    "fields": {
                        "field_description": "<p>Point avec autres opérateurs en fait c'est YEALINK donc le constructeur des postes qui a eu un souci de paramétrage sur leurs serveurs. Cela devrait rentrer dans l'ordre.<\/p>\r\n\r\n<p>ILs avaient programmé le changement d'heure au 3ième dimanche du mois au lieu du 4ième.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 11:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160034": {
                    "id": "160034",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/03\/2024 12:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "160035": {
                    "id": "160035",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Teldja REGIG (0298418191) afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 11:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160036": {
                    "id": "160036",
                    "fields": {
                        "field_description": "Une notification a été envoyée à REGIG Teldja (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 12:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "S2P"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTES PASSES A L'HEURE D'ETE TROP TOT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/03\/2024 11:48:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227863": {
        "nid": 227863,
        "type": "tache",
        "title": "Tache - Labous Plombelec - 25\/03\/2024",
        "author_uid": 6406,
        "created": "2024-03-25 09:41:44",
        "changed": "2024-03-26 09:17:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "159756": {
                    "id": "159756",
                    "fields": {
                        "field_description": "<p>CT avec CArole qui m'indique être en télétravaille et n'a plus accès à son extension (4125). Je vérifie et retourne le QR&nbsp; code (carole.labous29@orange.fr). si besoin. La recontacter d'ici 10 min.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 09:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "159783": {
                    "id": "159783",
                    "fields": {
                        "field_description": "<p>CT avec Carole suite à sa CT avec Iwan. En fait Carole n'a qu'un smartphone avec elle ce jour et n'a pas d'autre écran que son smartphone donc impossible de scanner le QR Code.&nbsp;<\/p>\r\n\r\n<p>Vu avec Carole j'ai donc mis à faire sonner en simultané son poste fixe avec son numéro de mobile&nbsp;0631909372.<\/p>\r\n\r\n<p>Test fait, c'est fonctionnel.<\/p>\r\n\r\n<p>Vu avec Carole elle revient vers moi une fois dès qu'il faudra supprimer le mobile à sonner en simultané.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 09:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "159950": {
                    "id": "159950",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/03\/2024 09:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "159951": {
                    "id": "159951",
                    "fields": {
                        "field_description": "<p>CT avec Carole, elle demande à ce que la sonnerie simultanée avec le mobile soit enlevée. Levée ce jour, test OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 09:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "159952": {
                    "id": "159952",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LABOUS Loïc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 09:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Labous Plombelec"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CONFIGURATION EXTENSION 3CX \/\/ EXT 4125 Carole LABOUS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/03\/2024 09:13:31"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227867": {
        "nid": 227867,
        "type": "tache",
        "title": "Tache - AMBULANCES KERAVAL - 25\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-25 10:13:47",
        "changed": "2024-03-25 10:13:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "159774": {
                    "id": "159774",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, NDI, 0298266145<\/p>\r\n\r\n<p>Appel téléphonique de la part de Isabelle KERAVAL (0298266145). Il faut mettre en liste noire le&nbsp;0656817192 car il harcèle toutes les nuits.<br \/>\r\nN° validé en liste noire sur l'admin 3CX.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 10:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159776": {
                    "id": "159776",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Régulation  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2024 10:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AMBULANCES KERAVAL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>METTRE EN LISTE NOIRE N°0656817192<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/03\/2024 10:09:55"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227868": {
        "nid": 227868,
        "type": "tache",
        "title": "Tache - MATIBERY - 25\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-25 10:15:55",
        "changed": "2024-03-25 10:15:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "159780": {
                    "id": "159780",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, NDI - 0298905294, 351096<\/p>\r\n\r\n<p>CT avce Cathy qui m'indique que sur le site QUEMERE lorsqu'on appelle le standard sur heure de fermture on tombe sur la messagerie de congés d'hiver dernier ..<\/p>\r\n\r\n<p>Sur horaire d'ouverture par contre pas de souci.<\/p>\r\n\r\n<p>Je regarde la règle d'appel. Répondeur sur heure d'ouverture = extension de Marc BRELIVET<\/p>\r\n\r\n<p>Répondeur sur horaire de fermture =&nbsp;1102 Johann PIRIOU<\/p>\r\n\r\n<p>Johann avait de son côté encore le message d'hiver, j'ai donc retiré celui ci afin qu'il n'est pas à le faire de son côté pour plus de rapidité.<\/p>\r\n\r\n<p>Nécessaire fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 09:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159782": {
                    "id": "159782",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JENOUVRIER Cathy (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2024 10:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MATIBERY"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUEMERE] CHANGEMENT MESSAGE REPONDEUR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/03\/2024 09:50:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227871": {
        "nid": 227871,
        "type": "tache",
        "title": "Tache - SARL BUCHOU - 25\/03\/2024",
        "author_uid": 6406,
        "created": "2024-03-25 11:19:53",
        "changed": "2024-03-26 09:04:54",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "159810": {
                    "id": "159810",
                    "fields": {
                        "field_description": "<p>Mail de Corinne BUCHOU qui indique que les postes Yealink sont tous passés à l'heure d'été. <u><strong>Je demande à AT de vérifier et de modifier l'heure si possible car passage à l'heure d'été prévu dans la nuit de samedi à dimanche prochain.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 11:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "159812": {
                    "id": "159812",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2024 11:20",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "159937": {
                    "id": "159937",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "159945": {
                    "id": "159945",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 09:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "159946": {
                    "id": "159946",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/03\/2024 09:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "159947": {
                    "id": "159947",
                    "fields": {
                        "field_description": "<p>AT confirme qu'il s'agit d'un problème ponctuel sur les Yealink (tou sles opérteurs sont concernés) sans conséquence sur les stratégie d'appel. Il n'y aura pas de correctif dans la mesure ou l'anomalie est ponctuelle et sans conséquences.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 09:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "159948": {
                    "id": "159948",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BUCHOU Corinne (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 09:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS BUCHOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTES YEALINK PASSES A L'HEURE D'ETE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/03\/2024 09:04:47"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "227872": {
                "nid": 227872,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SARL BUCHOU - 25\/03\/2024 - 25\/03\/2024 - 11:20",
                "author_uid": 26,
                "created": "2024-03-25 11:20:18",
                "changed": "2024-03-26 09:04:35",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SARL BUCHOU - 25\/03\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-03-26 00:20:12"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SAS BUCHOU"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "159811": {
                            "id": "159811",
                            "fields": {
                                "field_qr_horodatage": "25\/03\/2024 11:20",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SARL BUCHOU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>POSTES YEALINK PASSES A L'HEURE D'ETE&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>25\/03\/2024 11:17 - BALBOT Iwan : <\/strong>Mail de Corinne BUCHOU qui indique que les postes Yealink sont tous passés à l'heure d'été. <u><strong>Je demande à AT de vérifier et de modifier l'heure si possible car passage à l'heure d'été prévu dans la nuit de samedi à dimanche prochain.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-03-26 09:04:31"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "227873": {
        "nid": 227873,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 25\/03\/2024",
        "author_uid": 6406,
        "created": "2024-03-25 11:27:33",
        "changed": "2024-03-26 09:04:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "159818": {
                    "id": "159818",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, 0981417055. CT avec M. BATARD, il m'indique que le standard est passé à l'heure d'été. <u><strong>Je demande à AT de reparamétrer l'heure si possible<\/strong><\/u>.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 11:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "159821": {
                    "id": "159821",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2024 11:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "159938": {
                    "id": "159938",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "159941": {
                    "id": "159941",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 08:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "159942": {
                    "id": "159942",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/03\/2024 09:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "159943": {
                    "id": "159943",
                    "fields": {
                        "field_description": "<p>AT confirme qu'il s'agit d'un problème ponctuel sur les Yealink (tou sles opérteurs sont concernés) sans conséquence sur les stratégie d'appel. Il n'y aura pas de correctif dans la mesure ou l'anomalie est ponctuelle et sans conséquences.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 08:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "159944": {
                    "id": "159944",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BATARD Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 09:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTES FIXES PASSES A L'HEURE D'ETE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/03\/2024 08:59:46"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "227874": {
                "nid": 227874,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 25\/03\/2024 - 25\/03\/2024 - 11:27",
                "author_uid": 26,
                "created": "2024-03-25 11:27:43",
                "changed": "2024-03-26 08:59:37",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 25\/03\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-03-26 00:30:28"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "159820": {
                            "id": "159820",
                            "fields": {
                                "field_qr_horodatage": "25\/03\/2024 11:27",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SYNEMA (ATELIER DES TERRASSES)<\/p>\r\n\r\n<p>Objet :&nbsp;<p>POSTES FIXES PASSES A L'HEURE D'ETE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>25\/03\/2024 11:26 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, 0981417055. CT avec M. BATARD, il m'indique que le standard est passé à l'heure d'été. <u><strong>Je demande à AT de reparamétrer l'heure si possible<\/strong><\/u>.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-03-26 08:59:27"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "227878": {
        "nid": 227878,
        "type": "tache",
        "title": "Tache - Ateliers DLB - 25\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-25 16:09:49",
        "changed": "2024-03-28 10:12:23",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "159896": {
                    "id": "159896",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Standard, 0298464739<\/p>\r\n\r\n<p>Mail de Sandrine ROLLAND qui me demande de faire black lister les numéros ci dessous car démarcharge :<\/p>\r\n\r\n<ul>\r\n\t<li>09 48 45 56 85<\/li>\r\n\t<li>09 48 26 33 08<\/li>\r\n\t<li>05 68 23 34 80<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 16:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "159909": {
                    "id": "159909",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour ouvrir un ticket. Le technicien que j'ai en ligne voit&nbsp;pour faire cela.<\/p>\r\n\r\n<p><u><strong>Ticket N°68128.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2024 16:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160136": {
                    "id": "160136",
                    "fields": {
                        "field_description": "<p>CORIOLIS me répond que c'est côté IPBX que le nécessaire est à faire alors que ce n'est pas le cas. Je relance donc cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 16:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160467": {
                    "id": "160467",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour relance. le technicien en charge du ticket m'indique faire le point avec son reponsable car il est persuadé que pas possible or cela est bien le cas nous l'avons déjà fait avec CORIOLIS et WESTELECOM m'a bien confirmé ne pas pouvoir le faire côté PABX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2024 09:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160474": {
                    "id": "160474",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/03\/2024 10:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "160475": {
                    "id": "160475",
                    "fields": {
                        "field_description": "<p>Appel de CORIOLIS pour me confirmer qu'ils viennent de bloquer les numéros demandés. cf confirmation écrite en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2024 10:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160476": {
                    "id": "160476",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROLLAND  Sandrine (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/03\/2024 10:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Ateliers DLB"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>BLACK LISTER N° FIXE DEMARCHARGE SUR TRUNK SIP<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/03\/2024 10:12:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227930": {
        "nid": 227930,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 26\/03\/2024",
        "author_uid": 6406,
        "created": "2024-03-26 12:13:11",
        "changed": "2024-03-26 14:24:28",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "160030": {
                    "id": "160030",
                    "fields": {
                        "field_description": "<p>CT avec Alexia, elle demande à ce que l'extension d'Annelyse soit réattribuée à Nathalie de Quimperlé. Elle demande à recevoir le QR code de l'extension sur son mail avec celui de l'extension 6000<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 12:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "160072": {
                    "id": "160072",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/03\/2024 14:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "160073": {
                    "id": "160073",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Alexia DUCLOS (0757427218). En fait Alexia avait besoin de la copie du QR Code de Quimperlé et de la super astreinte. Alexia a retrouvé celui ci sur la pause déj et a scanné le tout. C'est donc OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 14:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160074": {
                    "id": "160074",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 14:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE REATTRIBUTION DE L'EXTENSION D'ANNELYSE A NATHALIE DE QUIMPERLE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/03\/2024 14:18:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227932": {
        "nid": 227932,
        "type": "tache",
        "title": "Tache - MECA 29 - 26\/03\/2024",
        "author_uid": 6406,
        "created": "2024-03-26 14:11:06",
        "changed": "2024-03-27 09:40:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "160059": {
                    "id": "160059",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Atelier, 0972109490. CT avec M. GAULT qui demande <u><strong>s'il est possible de remonter le repertoire de l'ancien DECT (MAC : 805E0EC3237) sur le nouveau DECT (MAC 249AD8D88131313). Je demande à AT si l'opération est réalisable<\/strong><\/u>.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 14:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "160062": {
                    "id": "160062",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 14:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "160089": {
                    "id": "160089",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 14:40",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "160212": {
                    "id": "160212",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2024 09:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "160214": {
                    "id": "160214",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2024 09:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "160218": {
                    "id": "160218",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/03\/2024 09:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "160219": {
                    "id": "160219",
                    "fields": {
                        "field_description": "<p>Concernant le répertoire, AT me confirme qu'il était enregistré en local donc impossible de le récupérer.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 09:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "160220": {
                    "id": "160220",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GAULT Kevin (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2024 09:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MECA 29"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE REPRISE DU&nbsp; REPERTOIRE DE L'ANCIEN DECT SUR LE NOUVEAU<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/03\/2024 09:39:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "227933": {
                "nid": 227933,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - MECA 29 - 26\/03\/2024 - 26\/03\/2024 - 14:11",
                "author_uid": 26,
                "created": "2024-03-26 14:11:18",
                "changed": "2024-03-27 09:38:14",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - MECA 29 - 26\/03\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-03-27 09:34:54"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "MECA 29"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "160090": {
                            "id": "160090",
                            "fields": {
                                "field_qr_horodatage": "26\/03\/2024 14:39",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Désolé pas possible de récupérer un carnet local<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "160061": {
                            "id": "160061",
                            "fields": {
                                "field_qr_horodatage": "26\/03\/2024 14:11",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : MECA 29<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE REPRISE DU&nbsp; REPERTOIRE DE L'ANCIEN DECT SUR LE NOUVEAU<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/03\/2024 14:08 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Atelier, 0972109490. CT avec M. GAULT qui demande <u><strong>s'il est possible de remonter le repertoire de l'ancien DECT (MAC : 805E0EC3237) sur le nouveau DECT (MAC 249AD8D88131313). Je demande à AT si l'opération est réalisable<\/strong><\/u>.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "160213": {
                            "id": "160213",
                            "fields": {
                                "field_qr_horodatage": "27\/03\/2024 09:34",
                                "field_qr_message": "<p>OK, merci Nico.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-03-27 09:38:11"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "227956": {
        "nid": 227956,
        "type": "tache",
        "title": "Tache - URBATYS - 26\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-26 17:00:55",
        "changed": "2024-06-27 10:57:32",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "160150": {
                    "id": "160150",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Viviane PRAT (0298900493). L'extention de Gilles RICHARD 1112 apparait en dispo au lieu de grisé quand son PC est éteint. Test fait avec Viviane à l'instant, son PC était éteint et il était toujours dans la liste des utilisateurs comme dispo.<\/p>\r\n\r\n<p>Par contre sur l'admin 3CX il n'apparaissait plus dans la liste des téléphones mais par contre sur la liste des utlisateurs il était toujours mentionné comme connecté et dispo.<\/p>\r\n\r\n<p>Le compte 3CX n'est pas sur autre support que son PC donc pas normal. Sachant qu'il a le souci seulement depuis vendredi et que les autres utilisateurs avec le même usage n'ont pas ce souci.<\/p>\r\n\r\n<p>Voir avec CORIOLIS ce qu'il en est.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 16:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "160222": {
                    "id": "160222",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/03\/2024 09:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "160223": {
                    "id": "160223",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour ouverture d'un ticket. Ticket N°68189<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 09:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160588": {
                    "id": "160588",
                    "fields": {
                        "field_description": "<p>Mail de relance du ticket à CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/03\/2024 10:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160721": {
                    "id": "160721",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/04\/2024 09:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "160722": {
                    "id": "160722",
                    "fields": {
                        "field_description": "<p>Mail de CORIOLIS pour indiquer que l'extention a été recréee et depuis cela est fonctionnel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/04\/2024 09:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160723": {
                    "id": "160723",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/04\/2024 09:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "163880": {
                    "id": "163880",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/04\/2024 11:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "163881": {
                    "id": "163881",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Viviane PRAT (0298900493) qui m'indique que cela ne fonctionne toujours pas.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2024 11:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "163999": {
                    "id": "163999",
                    "fields": {
                        "field_description": "<p>Demande d'ouverture d'un ticket à Antoine PEYRET de CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2024 17:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164311": {
                    "id": "164311",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à Antoine de CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2024 11:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164604": {
                    "id": "164604",
                    "fields": {
                        "field_description": "<p>Mail d'Antoine de CORIOLIS pour m'indiquer qu'il a fait une modif - a voir si cela permet de résoudre le souci.<\/p>\r\n\r\n<p>Mail à Viviane afin de m'assurer que cela est ok pour elle.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/04\/2024 15:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165188": {
                    "id": "165188",
                    "fields": {
                        "field_description": "<p>Mail de Viviane durant mes congés pour m'indiquer que c'est toujours pas ok.<\/p>\r\n\r\n<p>Mail à Antoine et Boubacar de CORIOLIS afin de les en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/05\/2024 11:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166085": {
                    "id": "166085",
                    "fields": {
                        "field_description": "<p>Mail de relance à Boubacar, Antoine est en congés pour 3 semaines.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/05\/2024 14:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "167235": {
                    "id": "167235",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/05\/2024 14:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "167899": {
                    "id": "167899",
                    "fields": {
                        "field_description": "<p>Mail de Boubacar de CORIOLIS pour m'indiquer qu'il est sur le sujet et il me demande à compter de quelle heure l'utilisateur coupe son PC le soir. Je lui indique 18h comme déjà vu avec Viviane.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/05\/2024 17:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168566": {
                    "id": "168566",
                    "fields": {
                        "field_description": "<p>Mail de relance à Boubacar.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/05\/2024 14:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169245": {
                    "id": "169245",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2024 09:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170383": {
                    "id": "170383",
                    "fields": {
                        "field_description": "<p>CT avec Viviane qui me confirme que le souci persiste et qu'elle n'a pas encore été recontactée par BOUBACAR.&nbsp;<\/p>\r\n\r\n<p>Appel à Boubacar pour relance. Boubacar n'est pas dispo, le tech que j'ai en ligne m'indique rependre le sujet en main ce jour et me tenir informé ainsi que Viviane.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 11:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170385": {
                    "id": "170385",
                    "fields": {
                        "field_description": "<p>Nouveau ticket CORIOLIS<u><strong> N°70046<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 11:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170755": {
                    "id": "170755",
                    "fields": {
                        "field_description": "<p>CORIOLIS a fait des modifs hier. Je laisse la semaine afin de vérifier à l'usage si ok côté client.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/06\/2024 10:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171347": {
                    "id": "171347",
                    "fields": {
                        "field_description": "<p>Mail à Viviane afin de m'assurer que c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/06\/2024 10:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171401": {
                    "id": "171401",
                    "fields": {
                        "field_description": "<p>Mzil de Viviane pour m'indiquer que l'action de CORIOLIS n'a rien changé ...<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/06\/2024 11:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171453": {
                    "id": "171453",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS - J'ai Amal en ligne qui m'indique faire lz remontée à son collègue afin qu'il revienne vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/06\/2024 14:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172434": {
                    "id": "172434",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/06\/2024 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172435": {
                    "id": "172435",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour relance.Il m'est insiqué qu'ils avaient fait un point avec l'utlisateur directement et il lui avait été indiqué qu'il s'agit d'un bug 3CX qui arrive par moment et pas de possiblité de le résoudre donc contourner en passant en statut absent afin que les collègues sachent qu'il n'est plus au bureau.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2024 10:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172436": {
                    "id": "172436",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/06\/2024 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXT 1112 - GILLES RICHARD - APPARAIT TOUJOURS DANS LA LISTE MEME QUAND PC ETEINT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/06\/2024 10:54:58"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "10"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "227971": {
        "nid": 227971,
        "type": "tache",
        "title": "Tache - CAPITAL CONFIANCE - 26\/03\/2024",
        "author_uid": 6406,
        "created": "2024-03-26 17:50:39",
        "changed": "2024-03-27 11:09:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "160168": {
                    "id": "160168",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, NDI, 0298553738. mial d'Emilie pour mettre les n° suivant sur liste noire :<\/p>\r\n\r\n<p><strong><u>05 68 19 00 53<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>05 68 19 23 77<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>01 62 21 04 92<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>03 77 19 33 41<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>UNK&nbsp;: 09 48 26 25 11<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>02 70 00 09 83<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>UNK&nbsp;: 09 48 26 25 10<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>UNK&nbsp;: 09 48 26 25 11<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>UNK&nbsp;: 09 48 26 25 16<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>09 48 26 25 11<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>02 70 00 24 60<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>03 77 19 35 01<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>05 68 19 23 37<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>04 24 19 24 44<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>Je demande à AT de blacklister ces numéros.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2024 17:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "160171": {
                    "id": "160171",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2024 17:50",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "160173": {
                    "id": "160173",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2024 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "160275": {
                    "id": "160275",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2024 10:36",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "160293": {
                    "id": "160293",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2024 11:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "160295": {
                    "id": "160295",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/03\/2024 11:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "160296": {
                    "id": "160296",
                    "fields": {
                        "field_description": "<p>AT me confirme que le nécessaire est fait pour les numéros demandés.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 11:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "160297": {
                    "id": "160297",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TREGUER Peggy (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2024 11:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CAPITAL CONFIANCE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MISE SUR LISTE NOIRE DE PLUSIEURS NUMEROS INDESIRABLES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/03\/2024 11:08:34"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "227972": {
                "nid": 227972,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - CAPITAL CONFIANCE - 26\/03\/2024 - 26\/03\/2024 - 17:50",
                "author_uid": 26,
                "created": "2024-03-26 17:50:49",
                "changed": "2024-03-27 11:08:24",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - CAPITAL CONFIANCE - 26\/03\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-03-27 00:00:34"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "CAPITAL CONFIANCE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "160276": {
                            "id": "160276",
                            "fields": {
                                "field_qr_horodatage": "27\/03\/2024 10:30",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "160170": {
                            "id": "160170",
                            "fields": {
                                "field_qr_horodatage": "26\/03\/2024 17:50",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CAPITAL CONFIANCE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE MISE SUR LISTE NOIRE DE PLUSIEURS NUMEROS INDESIRABLES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/03\/2024 17:48 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, NDI, 0298553738. mial d'Emilie pour mettre les n° suivant sur liste noire :<br\/>\r\n\r\n<strong><u>05 68 19 00 53<\/u><\/strong><br\/>\r\n\r\n<strong><u>05 68 19 23 77<\/u><\/strong><br\/>\r\n\r\n<strong><u>01 62 21 04 92<\/u><\/strong><br\/>\r\n\r\n<strong><u>03 77 19 33 41<\/u><\/strong><br\/>\r\n\r\n<strong><u>UNK&nbsp;: 09 48 26 25 11<\/u><\/strong><br\/>\r\n\r\n<strong><u>02 70 00 09 83<\/u><\/strong><br\/>\r\n\r\n<strong><u>UNK&nbsp;: 09 48 26 25 10<\/u><\/strong><br\/>\r\n\r\n<strong><u>UNK&nbsp;: 09 48 26 25 11<\/u><\/strong><br\/>\r\n\r\n<strong><u>UNK&nbsp;: 09 48 26 25 16<\/u><\/strong><br\/>\r\n\r\n<strong><u>09 48 26 25 11<\/u><\/strong><br\/>\r\n\r\n<strong><u>02 70 00 24 60<\/u><\/strong><br\/>\r\n\r\n<strong><u>03 77 19 35 01<\/u><\/strong><br\/>\r\n\r\n<strong><u>05 68 19 23 37<\/u><\/strong><br\/>\r\n\r\n<strong><u>04 24 19 24 44<\/u><\/strong><br\/>\r\n\r\n<strong><u>Je demande à AT de blacklister ces numéros.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "160294": {
                            "id": "160294",
                            "fields": {
                                "field_qr_horodatage": "27\/03\/2024 11:08",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-03-27 11:08:15"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "228011": {
        "nid": 228011,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 27\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-27 11:47:50",
        "changed": "2024-03-27 11:47:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "160308": {
                    "id": "160308",
                    "fields": {
                        "field_description": "<p>Appel de Sabrina. Il faut renommer l'extension 3CX 2205&nbsp;Christelle RABASTE et mettre&nbsp;Safiya SENOUCI.<\/p>\r\n\r\n<p>Nécessaire fait.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 11:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160309": {
                    "id": "160309",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2024 11:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LEFF ARMOR - ETABLES] RENOMMER EXTENSION 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/03\/2024 11:44:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "228090": {
        "nid": 228090,
        "type": "tache",
        "title": "Tache - S2P - 27\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-27 14:45:12",
        "changed": "2024-03-27 14:58:28",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-03-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "160346": {
                    "id": "160346",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, FIXE STANDARD (0298418191), 309057<\/p>\r\n\r\n<p>Mettre en place les touches programmables sur les postes de Sylvie et Catherine comme suit :<\/p>\r\n\r\n<p><strong>CATHERINE <\/strong>:<\/p>\r\n\r\n<ul>\r\n\t<li>BLAIZE Jérôme Mob- 0625665781<\/li>\r\n\t<li>CABON Romain Mob - 0778513361<\/li>\r\n\t<li>CONQ Yann Mob 0618395034<\/li>\r\n\t<li>MAROT Jean-Louis Mob - 0623372942<\/li>\r\n\t<li>DUPAS Stéphan Mob - 0619011257<\/li>\r\n\t<li>JOUANNO Fabien Mob - 0609270138<\/li>\r\n\t<li>LE REST Sylvie - 0610332826<\/li>\r\n\t<li>GUZENNEC Eric - 0686779555<\/li>\r\n\t<li>POULIQUEN Richard Mob - 0620090875<\/li>\r\n\t<li>ABDEL - 0629314309<\/li>\r\n\t<li>FERNAND - 0614564451<\/li>\r\n<\/ul>\r\n\r\n<p><strong>SYLVIE <\/strong>:&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>BLAIZE Jérôme Mob- 0625665781<\/li>\r\n\t<li>CABON Romain Mob - 0778513361<\/li>\r\n\t<li>CONQ Yann Mob 0618395034<\/li>\r\n\t<li>MAROT Jean-Louis Mob - 0623372942<\/li>\r\n\t<li>DUPAS Stéphan Mob - 0619011257<\/li>\r\n\t<li>FOLLET Alexis Mob - 0776110459<\/li>\r\n\t<li>JOUANNO Fabien Mob - 0609270138<\/li>\r\n\t<li>LE REST Sylvie - 0610332826<\/li>\r\n\t<li>LE BERRE Catherine Mob - 0684389432<\/li>\r\n\t<li>POULIQUEN Richard Mob - 0620090875<\/li>\r\n\t<li>ABDEL - 0629314309<\/li>\r\n\t<li>FERNAND - 0614564451<\/li>\r\n\t<li>Santé prévention BTP - 0298412976<\/li>\r\n\t<li>CI-BTP - 0223305405<\/li>\r\n\t<li>PROBTP - 0240381500<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 14:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160349": {
                    "id": "160349",
                    "fields": {
                        "field_description": "<p>Nécessaire fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 14:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "160351": {
                    "id": "160351",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/03\/2024 14:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "160352": {
                    "id": "160352",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Sylvie LE REST (0610332826) afin de m'assurer que les touches sont bien remontées. Oui c'est bien le cas.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2024 14:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160353": {
                    "id": "160353",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE REST Sylvie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2024 14:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "S2P"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TOUCHES PROGRAMMABLES SUR POSTES CATHERINE ET SYLVIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/03\/2024 14:53:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "228158": {
        "nid": 228158,
        "type": "tache",
        "title": "Tache - GROUPE BRETAGNE BURO - 28\/03\/2024",
        "author_uid": 27,
        "created": "2024-03-28 15:41:32",
        "changed": "2024-04-04 09:27:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-03-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "160512": {
                    "id": "160512",
                    "fields": {
                        "field_description": "<p>Mail de Yoann de WESTELECOM qui m'indique que si le site de Lorient NDI&nbsp;02 97 37 81 14&nbsp; contacte le 17 - police alors il tombe sur le 29 au lieu du 56.<\/p>\r\n\r\n<p>Voir avec CORIOLIS afin que le SDA soit bien localisé.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2024 15:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160515": {
                    "id": "160515",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour ouvrir un ticket. J'ai Dhahbia en ligne.<\/p>\r\n\r\n<p><u><strong>Ticket N°68255.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2024 15:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160530": {
                    "id": "160530",
                    "fields": {
                        "field_description": "<p>Mial de CORIOLIS pour indiquer qu'elle a eu en ligne Mme BOUTER et effectué un horodatage. CORIOLIS revient vers nous dès que possible.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2024 16:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160562": {
                    "id": "160562",
                    "fields": {
                        "field_description": "<p>CORIOLIS m'indique qu'ils tombent sur le 29 car site associé au trunk sur la SADA. Je lui indique que cela a déjà été évoqué par téléphone et qu'il faut justement que ce SDA soit affecté au département 56 pour les urgences.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/03\/2024 09:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160595": {
                    "id": "160595",
                    "fields": {
                        "field_description": "<p>Mail de Dhahbia pour indiquer qu'ils sont entrain de MAJ dans les bases l'adresse pour cette SDA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/03\/2024 10:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "160625": {
                    "id": "160625",
                    "fields": {
                        "field_description": "<p>Mail de CORIOLIS pour indiquer que cela a été corrigé et demande à Catherine de vérifier que c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/03\/2024 15:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161066": {
                    "id": "161066",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/04\/2024 09:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "161067": {
                    "id": "161067",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CANIEZ Vincent (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/04\/2024 09:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE BRETAGNE BURO"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PAPETERIE TONNERRE LORIENT] LOCALISATION SDA&nbsp;02 97 37 81 14&nbsp;KO SI APPEL AU 17<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/04\/2024 09:27:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "228755": {
        "nid": 228755,
        "type": "tache",
        "title": "Tache - Labous Plombelec - 03\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-03 14:41:23",
        "changed": "2024-04-03 14:41:23",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "161014": {
                    "id": "161014",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe -(0298614123)-(0974086976), 257621<\/p>\r\n\r\n<p>CT avec Carole qui me demande de renommer le poste Anne en Marion. Nécessaire fait de suite via l'admin 3CX par moi même.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2024 14:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161016": {
                    "id": "161016",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LABOUS Loïc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/04\/2024 14:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Labous Plombelec"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>renommer poste fixe anne en marion<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/04\/2024 14:40:34"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "228834": {
        "nid": 228834,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 04\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-04 09:18:01",
        "changed": "2024-04-08 09:01:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "161059": {
                    "id": "161059",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218).<\/p>\r\n\r\n<p>Ajouter Bernard Chato9 en 1 ier&nbsp;sur la file de Quimperlé pour vendredi soir à lundi matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2024 09:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161284": {
                    "id": "161284",
                    "fields": {
                        "field_description": "<p>Ext Bernard Chato était 5ième dans la file, je le passe 1ier pour ce WE.<\/p>\r\n\r\n<p>Je le repasserai en 5ième, soit après Marie lundi matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/04\/2024 17:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161309": {
                    "id": "161309",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/04\/2024 09:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "161310": {
                    "id": "161310",
                    "fields": {
                        "field_description": "<p>Nécessaire fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/04\/2024 09:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161311": {
                    "id": "161311",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHATELIER MORVAN BERNARD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/04\/2024 09:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPERLE] CHANGER ORDRE FILE APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/04\/2024 09:01:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "228844": {
        "nid": 228844,
        "type": "tache",
        "title": "Tache - KEROUAL - 04\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-04 11:27:44",
        "changed": "2024-04-04 11:28:05",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "161107": {
                    "id": "161107",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Fixe et internet, 0298075740&nbsp;<\/p>\r\n\r\n<p>Appel de Florie qui m'indique que le poste filaire du haut ne sonne plus mais seulement les 2 DECT alors que normalement celui ci sonne avant les 2 autres.<\/p>\r\n\r\n<p>Je lui demande si le mode ne pas déranger n'est pas actif. Non il ne l'est pas. Florie m'indique avoir de son côté redémarré 4 fois le poste fixe ce matin avant de me contacter.<\/p>\r\n\r\n<p>Je test d'appel un à un les 3 09 des postes afin de voir si son poste fixe sonne. Florie m'indique qu'à chaque fois ce sont les DECT qui sonnent et a aucun moment le poste fixe.<\/p>\r\n\r\n<p>Cela veut donc dire qu'il y a un renvoi d'appel du poste fixe en place vers un des DECT.<\/p>\r\n\r\n<p>Je demande à Florie de faire le code #002 depuis le poste fixe afin de supprimer le renvoi d'appel qui doit être en place. Florie fait le code et me recontacte pour me confirmer que c'est bien ok depuis cela. Je fais un test de mon côté d'appeler le 09 du poste fixe et il sonne bien aussi sur le bon poste donc le renvoi est bien supprimé.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2024 11:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
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                    "id": "161109",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/04\/2024 11:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "161110": {
                    "id": "161110",
                    "fields": {
                        "field_description": "Une notification a été envoyée à VERBEKE Julie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/04\/2024 11:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
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                }
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            "name": "Compte Client",
            "type": "entityreference",
            "value": "KEROUAL"
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        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTE FIXE FILAIRE DU HAUT NE SONNE PLUS &gt; ETAIT EN RENVOI VERS UN DES DECT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
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        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
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            "name": "Horodatage",
            "type": "text",
            "value": "04\/04\/2024 11:27:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
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            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
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        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
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        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
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    "229248": {
        "nid": 229248,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 08\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-08 09:35:16",
        "changed": "2024-04-08 09:35:16",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "161328": {
                    "id": "161328",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Standard Orange, 0296700416<\/p>\r\n\r\n<p>CT avec Sabrina qui m'indique que vendredi soir à compter de 18h les appels de Lanvollon sont arrivés sur l'extension astreinte 6000 au lieu de la file de Lanvollon ... Et samedi matin les appels étaient de nouveau sur la file de Lanvollon.<\/p>\r\n\r\n<p>Je regarde la règle d'appel et remarque que sur celle ci il était mentionné que de 18h à 23h59 le vendredi les appels devaient tomber sur l'extension 6000 au lieu de la file d'appels. J'ai donc rectifié cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/04\/2024 09:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161330": {
                    "id": "161330",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/04\/2024 09:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LANVOLLON] SOUCI REGLE APPELS DU VENDREDI APRES 18H<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/04\/2024 09:28:00"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "229250": {
        "nid": 229250,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 08\/04\/2024",
        "author_uid": 6406,
        "created": "2024-04-08 09:58:33",
        "changed": "2024-04-08 14:30:30",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "161339": {
                    "id": "161339",
                    "fields": {
                        "field_description": "<p>CT avec Léa GIRAUDEAU qui m'indique que les postes \"Accueil 1\" et \"Agent\" ne signalent pas les appels. Impossible également de leur transférer les appels. Ils peuvent les intercepter par contre. Pas de NPD actif sur les postes. Elle m'indique qu'ils ont redémarré les 2 postes, sans résultat. Je contacte AT qui m'indique que les postes sont bien connectés. Le poste accueil 1 (0972169387), Accueil 2 (0972169387) et Agent (0972169387). Je tente un&nbsp; appel sur le 09 du poste accueil, pas de réponse, plusieurs sonnerie avant de tomber sur la messagerie. Idem sur les trois autres postes.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/04\/2024 09:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "161347": {
                    "id": "161347",
                    "fields": {
                        "field_description": "<p>Je test sur le 0298403712, message indiquant que tous les postes sont occupés.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/04\/2024 10:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "161381": {
                    "id": "161381",
                    "fields": {
                        "field_description": "<p>Nouveau test sur le&nbsp;0298403712. Toutes les lignes sont occupées.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/04\/2024 11:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "161388": {
                    "id": "161388",
                    "fields": {
                        "field_description": "<p>CT avec Léa, elle m'indique avoir mis puis enlevé le \"NPD\" sans que cela ne change la problèmatique. Je lui demande d'enlever tous les renvois d'appels eventuels et de revenir vers moi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/04\/2024 11:41",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "161426": {
                    "id": "161426",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/04\/2024 14:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "161427": {
                    "id": "161427",
                    "fields": {
                        "field_description": "<p>CT avec Léa. Elle m'indique que suite a la manipulation pour enlever les renvois d'appel, le poste sonne à nouveau normalement.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/04\/2024 14:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "161428": {
                    "id": "161428",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/04\/2024 14:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLOUGASTEL] - \"POSTES ACCUEIL&nbsp;1\" ET \"AGENT\" NE SONNENT PLUS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/04\/2024 14:29:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "229268": {
        "nid": 229268,
        "type": "tache",
        "title": "Tache - MATIBERY - 08\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-08 12:11:18",
        "changed": "2024-04-15 09:34:26",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "161400": {
                    "id": "161400",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, NDI - 0298905294, 351096<\/p>\r\n\r\n<p>CT avec Marc qui m'indique qu'il y a un petit souci avec les rapports hebdo des appels sur 3CX pour QUEMERE et K AGENCEMENT. Le rapport est programmé pour tomber le 1ier de chaque semaine à 8h et en fait il est réceptionné le mardi avec les appels du mardi au vendredi au lieu du lundi au dimanche donc rapport pas complet du tout.<\/p>\r\n\r\n<p>Voir avec CORIOLIS ce qu'il en est car la programmaiton du rapport sur l'admin semble bonne à première vue.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/04\/2024 11:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161402": {
                    "id": "161402",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/04\/2024 12:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "161403": {
                    "id": "161403",
                    "fields": {
                        "field_description": "<p>Mail à Antoine de CORIOLIS - Cf mail en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/04\/2024 12:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "161987": {
                    "id": "161987",
                    "fields": {
                        "field_description": "<p>Mail de relance à Antoine de CORIOLIS.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/04\/2024 09:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "162240": {
                    "id": "162240",
                    "fields": {
                        "field_description": "<p>Mail d'Antoine de CORIOLIS: \"<em>Après un peu d’investigations 3cx semble bien faire ces relevés sur 7jours, cependant le premier jour de la semaine qui est sélectionné( ici mardi&nbsp;?) vienne du paramétrage de la machine linux qui host le 3Cx, je reviens vers toi dès que j’ai plus d’éléments.\"<\/em><\/p>\r\n\r\n<p>Nous attendons donc son retour d'investigation.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/04\/2024 12:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "162242": {
                    "id": "162242",
                    "fields": {
                        "field_description": "<p>Mail d'Antoine pour me dire qu'il a fait une modification et me demande de vérifier si le rapport arrive bien lunid prochain. Je me met donc une note pour vérification lundi que le rapport est bien été émis.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/04\/2024 14:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "162584": {
                    "id": "162584",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/04\/2024 09:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "162585": {
                    "id": "162585",
                    "fields": {
                        "field_description": "<p>Après vérification je constate que cela est ok suite à la modification de CORIOLIS. Je préviens donc Marc par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/04\/2024 09:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "162586": {
                    "id": "162586",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GRANNEC Marc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/04\/2024 09:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MATIBERY"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUEMERE &amp; K AGENCEMENT] SOUCI RAPPORT HEBDO DEPLOIEMENT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/04\/2024 09:33:50"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "229911": {
        "nid": 229911,
        "type": "tache",
        "title": "Tache - ALLIANZ PAUL BOUSSARD - 10\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-10 11:25:21",
        "changed": "2024-04-15 11:16:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "162060": {
                    "id": "162060",
                    "fields": {
                        "field_description": "<p>Mail de Gabriel qui demande à ce que le fichier de contact en PJ soit intégré sur les postes fixes.<\/p>\r\n\r\n<p><strong><u>Je fais donc suivre la demande d'intégration du carnet à ACTIF TELECOM pour les postes des 2 agences.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/04\/2024 11:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "162062": {
                    "id": "162062",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/04\/2024 11:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "162063": {
                    "id": "162063",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/04\/2024 11:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "162064": {
                    "id": "162064",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/04\/2024 11:29",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "162576": {
                    "id": "162576",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/04\/2024 09:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "162645": {
                    "id": "162645",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/04\/2024 11:07",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "162649": {
                    "id": "162649",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/04\/2024 11:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "162651": {
                    "id": "162651",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/04\/2024 11:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "162652": {
                    "id": "162652",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/04\/2024 11:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "162653": {
                    "id": "162653",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KIEFFER Gabriel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/04\/2024 11:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ PAUL BOUSSARD"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>AJOUT CARNET CONTACT SUR POSTES FIXES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/04\/2024 11:15:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "229912": {
                "nid": 229912,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ PAUL BOUSSARD - 10\/04\/2024 - 10\/04\/2024 - 11:26",
                "author_uid": 27,
                "created": "2024-04-10 11:26:11",
                "changed": "2024-04-15 11:15:45",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ PAUL BOUSSARD - 10\/04\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-04-15 09:20:43"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ PAUL BOUSSARD"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "162065": {
                            "id": "162065",
                            "fields": {
                                "field_qr_horodatage": "10\/04\/2024 11:27",
                                "field_qr_message": "<p>Julle,<\/p>\r\n\r\n<p>Il y a déjà un carnet sur les postes. Tu peux vérifier qu'il remonte bien stp ça semble être le même.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "162646": {
                            "id": "162646",
                            "fields": {
                                "field_qr_horodatage": "15\/04\/2024 11:03",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "162061": {
                            "id": "162061",
                            "fields": {
                                "field_qr_horodatage": "10\/04\/2024 11:26",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ PAUL BOUSSARD<\/p>\r\n\r\n<p>Objet :&nbsp;<p>AJOUT CARNET CONTACT SUR POSTES FIXES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>10\/04\/2024 11:23 - L'HELGOUARC'H Julie : <\/strong>Mail de Gabriel qui demande à ce que le fichier de contact en PJ soit intégré sur les postes fixes.<br\/>\r\n\r\n<strong><u>Je fais donc suivre la demande d'intégration du carnet à ACTIF TELECOM pour les postes des 2 agences.<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "162577": {
                            "id": "162577",
                            "fields": {
                                "field_qr_horodatage": "15\/04\/2024 09:18",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Après vérif le client me confirme qu'il l'a bien déjà et qu'il souhaite une MAJ d'où ce fichier.<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "162650": {
                            "id": "162650",
                            "fields": {
                                "field_qr_horodatage": "15\/04\/2024 11:15",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-04-15 11:15:36"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "229962": {
        "nid": 229962,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 11\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-11 17:32:09",
        "changed": "2024-04-11 17:32:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "162304": {
                    "id": "162304",
                    "fields": {
                        "field_description": "<p>Ligne : Security Keepers, Fixe, Standard , 0298191515<\/p>\r\n\r\n<p>Mail de Johann a tech support SK pour demander de renommer l'extension 3CX 3639 en Damien LARCHER. Je transmet la demande à Nesrine de CYBERA afin que le nécessaire soit effectué de suite.<\/p>\r\n\r\n<p>Nécessaire bien fait de suite par Nesrine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/04\/2024 17:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "162306": {
                    "id": "162306",
                    "fields": {
                        "field_description": "Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/04\/2024 17:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLABENNEC] RENOMMER EXTENSION 3CX 3639&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/04\/2024 17:28:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Security Keepers"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "230315": {
        "nid": 230315,
        "type": "tache",
        "title": "Tache - LE VIDANGEUR BRETON - 15\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-15 10:06:24",
        "changed": "2024-04-15 10:44:48",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "162603": {
                    "id": "162603",
                    "fields": {
                        "field_description": "<p>Le temps de la résolution de l'incident 4G il faut<strong><u> faire un renvoi du standard vers le mobile d'Hélène à savoir le&nbsp;&nbsp;06.01.81.68.57.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/04\/2024 10:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "162605": {
                    "id": "162605",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/04\/2024 10:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "162623": {
                    "id": "162623",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/04\/2024 10:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "162627": {
                    "id": "162627",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/04\/2024 10:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "162628": {
                    "id": "162628",
                    "fields": {
                        "field_description": "<p>CT avec Christophe, connexion up. Ne pas mettre le renvoi d'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/04\/2024 10:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "162629": {
                    "id": "162629",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE JEUNE Christophe (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/04\/2024 10:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LE VIDANGEUR BRETON"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>FAIRE RENVOI DU STANDARD VERS MOBILE HELENE&nbsp;&nbsp;06.01.81.68.57.<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/04\/2024 10:44:24"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "230316": {
                "nid": 230316,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - LE VIDANGEUR BRETON - 15\/04\/2024 - 15\/04\/2024 - 10:06",
                "author_uid": 27,
                "created": "2024-04-15 10:06:41",
                "changed": "2024-04-15 10:43:36",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - LE VIDANGEUR BRETON - 15\/04\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-04-15 10:06:41"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "LE VIDANGEUR BRETON"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "162604": {
                            "id": "162604",
                            "fields": {
                                "field_qr_horodatage": "15\/04\/2024 10:06",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : LE VIDANGEUR BRETON<\/p>\r\n\r\n<p>Objet :&nbsp;<p>FAIRE RENVOI DU STANDARD VERS MOBILE HELENE&nbsp;&nbsp;06.01.81.68.57.<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/04\/2024 10:05 - L'HELGOUARC'H Julie : <\/strong>Le temps de la résolution de l'incident 4G il faut<strong><u> faire un renvoi du standard vers le mobile d'Hélène à savoir le&nbsp;&nbsp;06.01.81.68.57.<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-04-15 10:43:33"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "230320": {
        "nid": 230320,
        "type": "tache",
        "title": "Tache - Cornouaille RH - 15\/04\/2024",
        "author_uid": 6406,
        "created": "2024-04-15 12:20:54",
        "changed": "2024-05-03 10:19:30",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "162681": {
                    "id": "162681",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, , 0222941110. CT avec Estelle qui m'indique qu'<strong><u>ils n'ont plus accès à leur messagerie et n'ont plus les mails avec les messages sur la boîte quimper@aquila-rh.com. Je demande à AT de vérifier.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/04\/2024 12:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "162684": {
                    "id": "162684",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/04\/2024 12:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "162742": {
                    "id": "162742",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/04\/2024 14:46",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "162850": {
                    "id": "162850",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/04\/2024 11:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "162858": {
                    "id": "162858",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/04\/2024 11:21",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "162876": {
                    "id": "162876",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/04\/2024 11:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "162882": {
                    "id": "162882",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/04\/2024 11:58",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "163020": {
                    "id": "163020",
                    "fields": {
                        "field_description": "<p>CT avec Estelle, les mails avec message sont OK. Elle m'indique que seul le premier message vocal est consultable via les postes. Je lui demande de me détailler par mail le chemin suivi pour la consultation des messages. Sa collègue Mélanie va me faire suivre le mail.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/04\/2024 11:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "163441": {
                    "id": "163441",
                    "fields": {
                        "field_description": "<p>Je relance Estelle par mail ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/04\/2024 09:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165028": {
                    "id": "165028",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/05\/2024 10:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165030": {
                    "id": "165030",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/05\/2024 10:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165031": {
                    "id": "165031",
                    "fields": {
                        "field_description": "<p>CT avec Estelle qui me confirme que la messagerie est à nouveau OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/05\/2024 10:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165032": {
                    "id": "165032",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/05\/2024 10:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PLUS ACCES A LA MESSAGERIE ET PLUS DE MAILS AVEC LES MESSAGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/05\/2024 10:19:08"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "10"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "230321": {
                "nid": 230321,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH - 15\/04\/2024 - 15\/04\/2024 - 12:21",
                "author_uid": 26,
                "created": "2024-04-15 12:21:06",
                "changed": "2024-05-03 10:19:00",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH - 15\/04\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-04-16 11:47:06"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "162743": {
                            "id": "162743",
                            "fields": {
                                "field_qr_horodatage": "15\/04\/2024 14:45",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Je ne gère pas les mails de cette entreprise.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "162859": {
                            "id": "162859",
                            "fields": {
                                "field_qr_horodatage": "16\/04\/2024 11:18",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>J'avais pas compris mdr<\/p>\r\n\r\n<p>J'ai mis ou remis le mail et il y a autre chose, je ne compreds pas bien.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "162883": {
                            "id": "162883",
                            "fields": {
                                "field_qr_horodatage": "16\/04\/2024 11:58",
                                "field_qr_message": "<p>SIgnalé comment ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "162683": {
                            "id": "162683",
                            "fields": {
                                "field_qr_horodatage": "15\/04\/2024 12:21",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CORNOUAILLE RH<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PLUS ACCES A LA MESSAGERIE ET PLUS DE MAILS AVEC LES MESSAGES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/04\/2024 12:17 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, , 0222941110. CT avec Estelle qui m'indique qu'<strong><u>ils n'ont plus accès à leur messagerie et n'ont plus les mails avec les messages sur la boîte quimper@aquila-rh.com. Je demande à AT de vérifier.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "162851": {
                            "id": "162851",
                            "fields": {
                                "field_qr_horodatage": "16\/04\/2024 11:13",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Il s'agit de leur messagerie vocale et des push par mail avec les messages<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "162877": {
                            "id": "162877",
                            "fields": {
                                "field_qr_horodatage": "16\/04\/2024 11:45",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Merci pour les mails. Et Estelle m'indiquait qu'ils ne pouvaient plus consulter leurs message vocaux, ils n'étaient plus signalés.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "165029": {
                            "id": "165029",
                            "fields": {
                                "field_qr_horodatage": "03\/05\/2024 10:18",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je viens d'avoir la cliente. C'est à nouveau OK pour la messagerie.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-05-03 10:18:34"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "230348": {
        "nid": 230348,
        "type": "tache",
        "title": "Tache - S.A.R.L HOLDING 3B - 15\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-15 16:23:00",
        "changed": "2024-05-07 09:49:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "162767": {
                    "id": "162767",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, 0982376810<\/p>\r\n\r\n<p>Mail de Laetitia qui me demande l'ajout de BLF sur son poste + mise en place d'un carnet de contact.<\/p>\r\n\r\n<p>Le fichier transmis par Laetitia est en format scan donc je demande à la cliente le fichier au format Excel pour que cela soit plus pratique pour l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/04\/2024 16:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "163257": {
                    "id": "163257",
                    "fields": {
                        "field_description": "<p>Mail de relance à la cliente.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/04\/2024 09:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164293": {
                    "id": "164293",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Laëtitia TARDY (0982376810) pour relance. Laetitia n'a pas encore eu le temps de me faire suivre le fichier excel. Elle voit pour me faire suivre celui ci dès que possible mais sera aussi absente semaine prochaine normalement donc sera vu début mai.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2024 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164428": {
                    "id": "164428",
                    "fields": {
                        "field_description": "<p>Retour de Laetitia avec les éléments. Je fais donc suivre ceux ci à ACTIF TELECOM pour intégration.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2024 17:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164430": {
                    "id": "164430",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/04\/2024 17:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "164636": {
                    "id": "164636",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/04\/2024 00:50",
                        "field_description_auteur": "anon0"
                    }
                },
                "164769": {
                    "id": "164769",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/04\/2024 09:04",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "165326": {
                    "id": "165326",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/05\/2024 17:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "165335": {
                    "id": "165335",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/05\/2024 08:12",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "165355": {
                    "id": "165355",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/05\/2024 09:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "165359": {
                    "id": "165359",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/05\/2024 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "165360": {
                    "id": "165360",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/05\/2024 09:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165361": {
                    "id": "165361",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TARDY Laëtitia  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/05\/2024 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "S.A.R.L HOLDING 3B"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>AJOUT CARNET DE CONTACT ET BLF<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/05\/2024 09:46:15"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "232038": {
                "nid": 232038,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - S.A.R.L HOLDING 3B - 15\/04\/2024 - 25\/04\/2024 - 17:24",
                "author_uid": 27,
                "created": "2024-04-25 17:24:31",
                "changed": "2024-05-07 09:46:09",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - S.A.R.L HOLDING 3B - 15\/04\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-05-06 17:02:33"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "S.A.R.L HOLDING 3B"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "164770": {
                            "id": "164770",
                            "fields": {
                                "field_qr_horodatage": "30\/04\/2024 09:03",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>En attente du fichier formaté pour le carnet, le reste est fait<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "165336": {
                            "id": "165336",
                            "fields": {
                                "field_qr_horodatage": "07\/05\/2024 08:12",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "164429": {
                            "id": "164429",
                            "fields": {
                                "field_qr_horodatage": "25\/04\/2024 17:24",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : S.A.R.L HOLDING 3B<\/p>\r\n\r\n<p>Objet :&nbsp;<p>AJOUT CARNET DE CONTACT ET BLF<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>25\/04\/2024 17:22 - L'HELGOUARC'H Julie : <\/strong>Retour de Laetitia avec les éléments. Je fais donc suivre ceux ci à ACTIF TELECOM pour intégration.<br\/>\r\n<\/li><li><strong>25\/04\/2024 10:57 - L'HELGOUARC'H Julie : <\/strong>Appel téléphonique à Laëtitia TARDY (0982376810) pour relance. Laetitia n'a pas encore eu le temps de me faire suivre le fichier excel. Elle voit pour me faire suivre celui ci dès que possible mais sera aussi absente semaine prochaine normalement donc sera vu début mai.<br\/>\r\n<\/li><li><strong>18\/04\/2024 09:33 - L'HELGOUARC'H Julie : <\/strong>Mail de relance à la cliente.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "164431": {
                            "id": "164431",
                            "fields": {
                                "field_qr_horodatage": "25\/04\/2024 17:24",
                                "field_qr_message": "<p>Sur poste ACCUEIL Yealink Filaire :<\/p>\r\n\r\n<p>Mettre les TP suivantes : cf fichier intitulé liste téléphone.<\/p>\r\n\r\n<p>Et injecter le fichier répertoire en PJ sur les postes.<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "165327": {
                            "id": "165327",
                            "fields": {
                                "field_qr_horodatage": "06\/05\/2024 17:02",
                                "field_qr_message": "<p>Et le voici en PJ !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "165356": {
                            "id": "165356",
                            "fields": {
                                "field_qr_horodatage": "07\/05\/2024 09:46",
                                "field_qr_message": "<p>Merciii<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-05-07 09:46:03"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "231130": {
        "nid": 231130,
        "type": "tache",
        "title": "Tache - RIVOAL MANAGEMENT - 19\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-19 17:37:05",
        "changed": "2024-05-07 11:45:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "163596": {
                    "id": "163596",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe, 0298642064<\/p>\r\n\r\n<p>Message vocal de Kilian sur mon mobile pour faire le point par rapport au message de répondeur car il est indiqué dans celui ci qu'ils sont fermés et donc problème car lorsqu'ils sont ouverts si un client tombe sur le répondeur ...<\/p>\r\n\r\n<p>J'écoute le message de répondeur et effectivement à la fin il est mentionné qu'ils sont fermés .. Donc ne colle pas sur horaire d'ouvertures.<\/p>\r\n\r\n<p>Je contacte Kilian afin de faire le point sur le message à savoir s'ils souhaitent me donner un autre message qui serait plus adéquat notamment de rappeler les horaires d'ouvertures et ne pas dire qu'ils sont fermés.<\/p>\r\n\r\n<p>Kilian a fait le point avec son responsable, ils vont me faire suivre un fichier audio par mail afin que je puis injecter celui ci en remplacement de l'existant.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/04\/2024 17:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "163652": {
                    "id": "163652",
                    "fields": {
                        "field_description": "<p>Mail de Kilian de Cuisinella qui me demande au final de voir pour faire un enregistrement en studio. Je lui donne donc le lien ACTIF STUDIO afin qu'il me fasse retour des choix musique de fond et voix afin d'éditer le BDC.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/04\/2024 09:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164034": {
                    "id": "164034",
                    "fields": {
                        "field_description": "<p>Retour des éléments par Kilian, je lui fait donc suivre le BDC pour valider l'enregistrement studio.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/04\/2024 09:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164209": {
                    "id": "164209",
                    "fields": {
                        "field_description": "<p>Retour du BDC signé. Je pousse la demande d'enregistrement à ACTIF STUDIO par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/04\/2024 15:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164773": {
                    "id": "164773",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à DAISIF Naomie (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/04\/2024 09:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164775": {
                    "id": "164775",
                    "fields": {
                        "field_description": "<p>Je demande à AT si les messages sont enregistrés.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/04\/2024 09:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165387": {
                    "id": "165387",
                    "fields": {
                        "field_description": "<p>Relance à ACTIF TELECOM afin d'obtenir le message. J'ai celui ci dans la foulée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/05\/2024 11:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165393": {
                    "id": "165393",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/05\/2024 11:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "165394": {
                    "id": "165394",
                    "fields": {
                        "field_description": "<p>Et mise en place de celui ci au niveau du répondeur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/05\/2024 11:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165395": {
                    "id": "165395",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GALES Fabrice (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/05\/2024 11:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "RIVOAL MANAGEMENT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CUISINELLA QUIMPER] CHANGEMENT MESSAGE REPONDEUR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/05\/2024 11:45:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "232302": {
                "nid": 232302,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - RIVOAL MANAGEMENT - 19\/04\/2024 - 30\/04\/2024 - 09:10",
                "author_uid": 6406,
                "created": "2024-04-30 09:10:49",
                "changed": "2024-05-07 11:42:03",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - RIVOAL MANAGEMENT - 19\/04\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-05-06 00:20:13"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "RIVOAL MANAGEMENT"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "164774": {
                            "id": "164774",
                            "fields": {
                                "field_qr_horodatage": "30\/04\/2024 09:10",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>As tu eu retour des message studio pour notre client ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-05-07 11:42:00"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "2"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "2"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "231310": {
        "nid": 231310,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 22\/04\/2024",
        "author_uid": 6406,
        "created": "2024-04-22 09:36:48",
        "changed": "2024-04-22 09:36:48",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "163645": {
                    "id": "163645",
                    "fields": {
                        "field_description": "<p>Marie de BRIEC demande à recevoir le QR code pour installation l'extension 6000. A envoyer à briec.keraval@funebretagne.fr. J'envoie le QR code ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/04\/2024 09:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "163646": {
                    "id": "163646",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/04\/2024 09:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BRIC] - DEMANDE DE CODE POUR EXTENSION 6000 - MARIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/04\/2024 09:28:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "231316": {
        "nid": 231316,
        "type": "tache",
        "title": "Tache - Cabinet Chapotel - 22\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-22 10:23:32",
        "changed": "2024-04-22 11:34:10",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "163682": {
                    "id": "163682",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, 0229058275<\/p>\r\n\r\n<p>Mail de Sophie BOUE qui me demande à ce que soit modifié sur son poste ACCUEIL une touche.<\/p>\r\n\r\n<p><strong><u>Remplacer la touche CADIOU par MADEC et donc changer le n° rattaché et y mettre&nbsp;07 71 59 72 67.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/04\/2024 10:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "163685": {
                    "id": "163685",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/04\/2024 10:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "163727": {
                    "id": "163727",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/04\/2024 11:19",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "163736": {
                    "id": "163736",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/04\/2024 11:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "163755": {
                    "id": "163755",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/04\/2024 11:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "163756": {
                    "id": "163756",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par l'opérateur. Je confirme cela à Mme BOUE par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/04\/2024 11:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "163757": {
                    "id": "163757",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BOUE Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/04\/2024 11:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cabinet Chapotel"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>REMPLACEMENT BLF POSTE ACCUEIL - SOPHIE BOUE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/04\/2024 11:23:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "231317": {
                "nid": 231317,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cabinet Chapotel - 22\/04\/2024 - 22\/04\/2024 - 10:24",
                "author_uid": 27,
                "created": "2024-04-22 10:24:49",
                "changed": "2024-04-22 11:23:09",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cabinet Chapotel - 22\/04\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-04-22 10:24:49"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cabinet Chapotel"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "163728": {
                            "id": "163728",
                            "fields": {
                                "field_qr_horodatage": "22\/04\/2024 11:17",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "163684": {
                            "id": "163684",
                            "fields": {
                                "field_qr_horodatage": "22\/04\/2024 10:24",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CABINET CHAPOTEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>REMPLACEMENT BLF POSTE ACCUEIL - SOPHIE BOUE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>22\/04\/2024 10:21 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe et Internet, 0229058275<br\/>\r\n\r\nMail de Sophie BOUE qui me demande à ce que soit modifié sur son poste ACCUEIL une touche.<br\/>\r\n\r\n<strong><u>Remplacer la touche CADIOU par MADEC et donc changer le n° rattaché et y mettre&nbsp;07 71 59 72 67.<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "163737": {
                            "id": "163737",
                            "fields": {
                                "field_qr_horodatage": "22\/04\/2024 11:23",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-04-22 11:23:03"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "231340": {
        "nid": 231340,
        "type": "tache",
        "title": "Tache - SYSTEME IMMO - 22\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-22 12:05:13",
        "changed": "2024-04-30 14:09:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "163775": {
                    "id": "163775",
                    "fields": {
                        "field_description": "<p>Ligne : 0222900155<\/p>\r\n\r\n<p>Mail de Gwenaëlle de WESTELECOM qui m'indique avoir eu un appel de Corinne&nbsp;LOUVIOT.&nbsp; Elle signale un problème lorsqu’elle tente de joindre les clients. En effet, lorsqu’elle les appellent, ces derniers, voit le numéro s’afficher comme indésirable.<\/p>\r\n\r\n<p>Je contacte Corinne afin de faire le point et obtenir un horodatage pour ouverture d'un ticket.&nbsp;<\/p>\r\n\r\n<p><u><strong>Horodatage <\/strong><\/u>: Appel du 0222900155&nbsp;vers le 06.83.92.96.21 - un peu avant 10h. Corinne a tenté de joindre 3 fois la personne et est tombé à chaque fois sur répondeur rapidement car la personne a eu pour signalement sur son mobile qu'il s'agissait d'un appel indésirable.<\/p>\r\n\r\n<p>J'indique à Corinne que je me demande si le souci n'est pas côté utilisateurs à savoir sur l'appli Orange téléphone par exemple il est possible de signaler le numéro comme indésirable et donc si un grand nombre de personnes les signalent comme indésirable alors ils sont marqués comme indésirable sur l'appli ORANGE.&nbsp;<\/p>\r\n\r\n<p>Je contacte CORIOLIS pour ouverture d'un ticket.&nbsp;<\/p>\r\n\r\n<p><u><strong>Ticket N°68763<\/strong><\/u><\/p>\r\n\r\n<p>Coriolis fait suivre la demande d'analyse de l'horodatage à Open Ip et revient vers moi dès retour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/04\/2024 11:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "163776": {
                    "id": "163776",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LEBREVELEC Fabienne (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/04\/2024 12:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "163818": {
                    "id": "163818",
                    "fields": {
                        "field_description": "<p>Appel de Firas de CORIOLIS qui me confirme que le souci est bien côté android et non pas opérateur. Voir par quels moyens il serait possible de marquer comme sûr le n° afin qu'il ne reste pas mentionné comme spam.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/04\/2024 16:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "163901": {
                    "id": "163901",
                    "fields": {
                        "field_description": "<p>Elements pour retirer le message comme quoi le numéro est un spam:<\/p>\r\n\r\n<ul>\r\n\t<li>&nbsp;https:\/\/fr.web2contact.com\/blog\/actualite\/pourquoi-votre-numero-de-telephone-apparait-en-spam.html&nbsp;<\/li>\r\n\t<li>Et pour signaler à Android \/SAMSUNG que le numéro n'est pas spam :&nbsp;<a href=\"https:\/\/hiyahelp.zendesk.com\/hc\/fr\/requests\/new?ticket_form_id=1500000701521\">https:\/\/hiyahelp.zendesk.com\/hc\/fr\/requests\/new?ticket_form_id=1500000701521<\/a>&nbsp;<\/li>\r\n\t<li>Remonter via Google :&nbsp;https:\/\/support.google.com\/phoneapp\/answer\/3459196?hl=fr#zippy=%2Cd%C3%A9tecter-le-spam%2Csignaler-une-erreur-de-protection-antispam&nbsp;<\/li>\r\n<\/ul>\r\n\r\n<p>Je fais un mail à Fabienne avec les éléments afin qu'elle puisse faire les signalements.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2024 12:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "163919": {
                    "id": "163919",
                    "fields": {
                        "field_description": "<p>CT avec Corinne, elle a fait le nécessaire. Cela devrait donc s'estomper avec le temps. Par contre elle a aussi reçu un mail de Hiya parlant de l'arrêt d'un abonnement premium possible suite à la signalisation. Corinne doit me faire suivre celui ci afin que nous puissions voir en détail à quoi cela correspond.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2024 14:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164821": {
                    "id": "164821",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/04\/2024 14:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164822": {
                    "id": "164822",
                    "fields": {
                        "field_description": "<p>CT avec Corinne. Coriolis lui a répondu. Tout est réglé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/04\/2024 14:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164823": {
                    "id": "164823",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LEBREVELEC Fabienne (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/04\/2024 14:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYSTEME IMMO"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>N° FIXE PASSE EN INDESIRABLES SUR CERTAINS MOBILES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/04\/2024 14:08:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "231365": {
        "nid": 231365,
        "type": "tache",
        "title": "Tache - URBATYS - 23\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-23 12:04:47",
        "changed": "2024-04-23 12:04:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "163887": {
                    "id": "163887",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Viviane PRAT (0298900493) pour m'indiquer que Florence a indiqué à Viviane que les appels ne sonnent à peine sur son mobile lorsqu'elle met en place le renvoi et que le numéro transféré apparait comme numéro privé. En regardant la conf je vois qu'en statut dispo il est noté en règle que les appels soient renvoyés sur son mobile au bout d'une seconde et en même temps il est noté faire sonner le mobile en simultané. Je passe donc le timing à 20s et fait un test d'appel.<\/p>\r\n\r\n<p>C'est ok test fait avec Florence ça fonctionne. J'indique à Florence de revenir vers moi si besoin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2024 11:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "163888": {
                    "id": "163888",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/04\/2024 12:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[MELESSE] EXT 3301 FLORENCE DROAL - SONNER EN SIMULTANE LE MOBILE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/04\/2024 11:45:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "231419": {
        "nid": 231419,
        "type": "tache",
        "title": "Tache - ADRIA - 23\/04\/2024",
        "author_uid": 6406,
        "created": "2024-04-23 16:42:02",
        "changed": "2024-04-24 09:22:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "163985": {
                    "id": "163985",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Mobile, HERBOMMEZ Jean-Luc, 0662944650. <strong><u>Je demande à AT de passer le forfait de la ligne&nbsp;0662944650 vers un Illimite Voix + 10 Go à 18,90 € HT\/m au 01\/05\/24<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2024 16:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "163988": {
                    "id": "163988",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/04\/2024 16:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164014": {
                    "id": "164014",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2024 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "164032": {
                    "id": "164032",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2024 09:12",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "164046": {
                    "id": "164046",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2024 09:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164050": {
                    "id": "164050",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/04\/2024 09:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164051": {
                    "id": "164051",
                    "fields": {
                        "field_description": "<p>AT confirme l'upgrade vers un Illimité Voix + 10 Go pour la ligne 0662944650&nbsp;au 01\/05\/24<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/04\/2024 09:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164052": {
                    "id": "164052",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANIEL Jean-Yves (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2024 09:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ADRIA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>UPGRADE FORFAIT LIGNE&nbsp;0662944650 VERS UN ILLIMITE VOIX 10 Go A 18,90 € HT\/M AU 01\/05\/24<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/04\/2024 09:22:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "10"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "231420": {
                "nid": 231420,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ADRIA - 23\/04\/2024 - 23\/04\/2024 - 16:42",
                "author_uid": 26,
                "created": "2024-04-23 16:42:18",
                "changed": "2024-04-24 09:21:53",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ADRIA - 23\/04\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-04-24 00:20:13"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ADRIA"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "164033": {
                            "id": "164033",
                            "fields": {
                                "field_qr_horodatage": "24\/04\/2024 09:11",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "163987": {
                            "id": "163987",
                            "fields": {
                                "field_qr_horodatage": "23\/04\/2024 16:42",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ADRIA<\/p>\r\n\r\n<p>Objet :&nbsp;<p>UPGRADE FORFAIT LIGNE&nbsp;0662944650 VERS UN ILLIMITE VOIX 10 Go A 18,90 € HT\/M AU 01\/05\/24<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>23\/04\/2024 16:35 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Mobile, HERBOMMEZ Jean-Luc, 0662944650. <strong><u>Je demande à AT de passer le forfait de la ligne&nbsp;0662944650 vers un Illimite Voix + 10 Go à 18,90 € HT\/m au 01\/05\/24<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "164047": {
                            "id": "164047",
                            "fields": {
                                "field_qr_horodatage": "24\/04\/2024 09:21",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-04-24 09:21:34"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "232212": {
        "nid": 232212,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 26\/04\/2024",
        "author_uid": 6406,
        "created": "2024-04-26 09:17:57",
        "changed": "2024-04-26 10:28:54",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "164466": {
                    "id": "164466",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gaëlle de Loudeac (0296281740). Elle sera en congé la semaine prochaine. Elle demande à ce que les lignes soient basculés vers Margaux toute la semaine prochaine.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/04\/2024 09:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164501": {
                    "id": "164501",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/04\/2024 10:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164502": {
                    "id": "164502",
                    "fields": {
                        "field_description": "<p>Je mets Margaux en second dans la file de Loudéac et indique à Gaëlle de se mettre en \"absent\" sur son 3CX pour la semaine prochaine. Margaux aura donc les appels en son absence.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/04\/2024 10:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164503": {
                    "id": "164503",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/04\/2024 10:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LOUDEAC] - MODIFICATION FILE D'APPELS POUR CONGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/04\/2024 10:27:10"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "232214": {
        "nid": 232214,
        "type": "tache",
        "title": "Tache - LIZIARD TP - 26\/04\/2024",
        "author_uid": 27,
        "created": "2024-04-26 10:48:43",
        "changed": "2024-04-26 10:48:43",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "164505": {
                    "id": "164505",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Ronan GOUEREC (0298851556) pour m'indiquer que Bleuenn est sur le poste de Manon ext 36 ce matin et elle ne parvient plus a faire de transfert d'appels en interne. Elle a tenté de faire 2 fois des transferts a Ronan mais le poste de Ronan ne sonnait pas et a un autre collègue.<\/p>\r\n\r\n<p>En vérifiant je vois que le poste Ext 36 n'a plus le droit de transfert d'appel. Je remet donc ce droit afin que les transferts d'appels soient de nouveau possible.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/04\/2024 10:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "164506": {
                    "id": "164506",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOUEREC Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/04\/2024 10:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LIZIARD TP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TRANSFERTS APPELS KO SUR POSTE MANON - EXT 36<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/04\/2024 10:36:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "232271": {
        "nid": 232271,
        "type": "tache",
        "title": "Tache - GLOAGUEN COUVERTURE - 26\/04\/2024",
        "author_uid": 6406,
        "created": "2024-04-26 16:50:09",
        "changed": "2024-04-26 16:50:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-04-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "164618": {
                    "id": "164618",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil qui souhaite activer sa messagerie. Je lui indique d'utiliser la touche \"enveloppe\" du poste fixe.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/04\/2024 16:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164619": {
                    "id": "164619",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PETILLON  Alexandre (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/04\/2024 16:50",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GLOAGUEN COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MISE EN PLACE DE LA MESSAGERIE POUR CONGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/04\/2024 16:43:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "232298": {
        "nid": 232298,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 29\/04\/2024",
        "author_uid": 6406,
        "created": "2024-04-29 16:34:22",
        "changed": "2024-05-13 11:35:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "164746": {
                    "id": "164746",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Standard, 0298445979. CT avec Mme SIMON, elle m'indique qu'il seront fermés du 06\/05 au vendredi 10\/05 inclus.<strong><u>Je demande à AT de mettre en place un renvoi d'appel inconditionnel du&nbsp;0298445979 vers le 0298987953 du 06\/05 au 10\/05 inclus<\/u>.&nbsp;<\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/04\/2024 16:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164749": {
                    "id": "164749",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/04\/2024 16:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164762": {
                    "id": "164762",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/04\/2024 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "164763": {
                    "id": "164763",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/04\/2024 08:53",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "164781": {
                    "id": "164781",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/04\/2024 09:20",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164783": {
                    "id": "164783",
                    "fields": {
                        "field_description": "<p>AT me confirme la mise en place du transfert d'appel<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/04\/2024 09:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165762": {
                    "id": "165762",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/05\/2024 11:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165763": {
                    "id": "165763",
                    "fields": {
                        "field_description": "<p>Le renvoi d'appel est bien levé ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/05\/2024 11:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165764": {
                    "id": "165764",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/05\/2024 11:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI D'APPELS INCONDITIONNEL DU 06\/05 AU 10\/05<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/05\/2024 11:35:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "232299": {
                "nid": 232299,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 29\/04\/2024 - 29\/04\/2024 - 16:34",
                "author_uid": 26,
                "created": "2024-04-29 16:34:45",
                "changed": "2024-04-30 09:20:00",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 29\/04\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-04-30 00:30:33"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "164764": {
                            "id": "164764",
                            "fields": {
                                "field_qr_horodatage": "30\/04\/2024 08:52",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "164748": {
                            "id": "164748",
                            "fields": {
                                "field_qr_horodatage": "29\/04\/2024 16:34",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE RENVOI D'APPELS INCONDITIONNEL DU 06\/05 AU 10\/05<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>29\/04\/2024 16:28 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, Standard, 0298445979. CT avec Mme SIMON, elle m'indique qu'il seront fermés du 06\/05 au vendredi 10\/05 inclus.<strong><u>Je demande à AT de mettre en place un renvoi d'appel inconditionnel du&nbsp;0298445979 vers le 0298987953 du 06\/05 au 10\/05 inclus<\/u>.&nbsp;<\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "164782": {
                            "id": "164782",
                            "fields": {
                                "field_qr_horodatage": "30\/04\/2024 09:19",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-04-30 09:19:50"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "232304": {
        "nid": 232304,
        "type": "tache",
        "title": "Tache - TEVA - 30\/04\/2024",
        "author_uid": 6406,
        "created": "2024-04-30 11:42:07",
        "changed": "2024-05-13 09:44:57",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "164799": {
                    "id": "164799",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe et Internet, Standard SAR, 0298747093. CT avec Ronan (0667814016) qui demande à ce qu'un renvoi d'appel inconditionnel soit mis en place du&nbsp;0298747093 vers le 0252561111 d'aujourd'hui jusqu'au 13 mai.&nbsp;&nbsp;Quand on demande la levée il faudra préciser d'orienter la ligne vers le n° de la file SAR (8003).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/04\/2024 11:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "165693": {
                    "id": "165693",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/05\/2024 09:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165694": {
                    "id": "165694",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis qui fait le nécessaire pour réorienter les appels vers la file 8003<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/05\/2024 09:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "165695": {
                    "id": "165695",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BIENASSIS Angélique (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/05\/2024 09:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "TEVA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[SAR] - DEMANDE DE RENVOI D'APPEL VERS LE 0252561111 DU 30\/04 AU 13\/05<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/05\/2024 09:44:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "232305": {
        "nid": 232305,
        "type": "tache",
        "title": "Tache - TEVA - 30\/04\/2024",
        "author_uid": 6406,
        "created": "2024-04-30 11:50:38",
        "changed": "2024-05-13 09:44:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-04-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "164803": {
                    "id": "164803",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Internet, , 466-02. CT avec Ronan (0667814016). Demande de renvoi d'appel du 0298573734 vers le 0252561111. Je contacte Coriolis qui mets en place le renvoi. A la demande de levée du renvoi, demander à orienter vers la file 8000 au nom de Morvan.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/04\/2024 11:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "165690": {
                    "id": "165690",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/05\/2024 09:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165691": {
                    "id": "165691",
                    "fields": {
                        "field_description": "<p>Je contacte Coriolis qui fait le nécessaire pour lever les renvoi d'appels et les réorienter vers la file 8000.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/05\/2024 09:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "165692": {
                    "id": "165692",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BIENASSIS Angélique (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/05\/2024 09:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "TEVA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[MORVAN] - DEMANDE DE RENVOI D'APPEL INCONDITIONEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/05\/2024 09:43:24"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "232317": {
        "nid": 232317,
        "type": "tache",
        "title": "Tache - NOVELLO - 02\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-02 09:18:07",
        "changed": "2024-05-02 09:46:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "164897": {
                    "id": "164897",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Standard, 0972119987. CT avec Mme PELLICANT. Elle m'indique ne pas pouvoir entendre les appelants. Les appels entrants sont bien signalés. Elle appaire à nouveau le combiné Bluetooth. Le combiné refonctionne.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/05\/2024 09:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "164899": {
                    "id": "164899",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à PELLICANT Nadine (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/05\/2024 09:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "164906": {
                    "id": "164906",
                    "fields": {
                        "field_description": "<p>CT avec Nadine PELLICANT (0662653168). Le combiné ne parvient toujours pas à se réappairer. Elle redémarre le poste électriquement ce qui permet le réappairage.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/05\/2024 09:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "NOVELLO"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>COMBINE DU T58W NON APPAIRE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/05\/2024 09:31:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "232376": {
        "nid": 232376,
        "type": "tache",
        "title": "Tache - SAS ROGER ROUDAUT - 03\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-03 10:04:22",
        "changed": "2024-05-03 14:15:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "165016": {
                    "id": "165016",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, , 0298681983. CT avec M. LE PABIC, il m'indique que le poste standard ne sonne plus depuis lundi. J'ouvre un ticket auprès de Coriolis qui m'indique que le poste n'est plus dans la file. Elle recontacte M. LE PABIC sur site pour remettre le standard dans la file.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/05\/2024 10:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "165038": {
                    "id": "165038",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis qui m'indique que le Trunk est Ok. Je vois avec WT pour remettre le standard dans la file. CT avec Gwénaëlle qui demande à un des technicien de faire le nécessaire. Elle me confirme quand c'est OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/05\/2024 10:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "165050": {
                    "id": "165050",
                    "fields": {
                        "field_description": "<p>Je relance Yoann qui m'a indiqué être en communication avec Landivisiau il y a une heure environ<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/05\/2024 11:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165069": {
                    "id": "165069",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/05\/2024 14:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165070": {
                    "id": "165070",
                    "fields": {
                        "field_description": "<p>CT avec Yoann, il m'indique que tout est Ok après redémarrage du poste standard<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/05\/2024 14:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165071": {
                    "id": "165071",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROUDAUT-LE PABIC Gaelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/05\/2024 14:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS ROGER ROUDAUT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTE ACCUEIL NE SIGNALANT PLUS LES APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/05\/2024 14:14:17"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "232423": {
        "nid": 232423,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 03\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-03 11:49:00",
        "changed": "2024-05-03 11:49:00",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "165053": {
                    "id": "165053",
                    "fields": {
                        "field_description": "<p>Mail de Laura qui demande à débloquer les appels vers le 3646. CT avec Céline sur sie, elle m'indique qu'il s'agit du n° de la Sécu. Je demande à Coriolis de mettre en place le mode apprentissage. Mode apprentissage activé pour 30 jours.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/05\/2024 11:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "165054": {
                    "id": "165054",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Olcomendy Laura (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/05\/2024 11:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ARVOR NETTOYAGE] - DEMANDE D'ACTIVATION DU MODE APPRENTISSAGE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/05\/2024 11:38:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "232426": {
        "nid": 232426,
        "type": "tache",
        "title": "Tache - FOLGAR COUVERTURE - 03\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-03 15:45:44",
        "changed": "2024-05-13 11:53:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "165091": {
                    "id": "165091",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe, 0298012242. Mail avec le message d'absence. Contacter Coriolis à 16h30 pour le mettre en place.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/05\/2024 15:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165107": {
                    "id": "165107",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis quim'indique mettre la messagerie pour congés à partir du 6 mai.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/05\/2024 16:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165117": {
                    "id": "165117",
                    "fields": {
                        "field_description": "<p>Coriolis confirme la mise en place du message. Confirmer dès lundi matin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/05\/2024 17:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165130": {
                    "id": "165130",
                    "fields": {
                        "field_description": "<p>Je teste la messagerie ce matin, elle s'enclenche après le SVI. Je demande à Coriolis de substituer l'annonce au SVI. La technicienne me recontacte dès que le message est OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/05\/2024 09:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "165148": {
                    "id": "165148",
                    "fields": {
                        "field_description": "<p>Amal rappelle, le message est bien lu avant le SVI. Vérifier qu'il est bien enlevé le 13\/05.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/05\/2024 10:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "165652": {
                    "id": "165652",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/05\/2024 09:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165653": {
                    "id": "165653",
                    "fields": {
                        "field_description": "<p>Je contacte Coriolis car message d'absence toujours actif. Le SVI est à nouveau en place (test OK).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/05\/2024 09:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165654": {
                    "id": "165654",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à CHAUVEAU Manon (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/05\/2024 09:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165744": {
                    "id": "165744",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/05\/2024 11:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165745": {
                    "id": "165745",
                    "fields": {
                        "field_description": "<p>CT avec Teresa qui m'indique que le message de congé est toujours en place. Je teste, il est lu après le message SVI et impossible de faire un choix. Je recontacte Coriolis pour leur indiquer le dysfonctionnement. Nous effectuons plusieurs tests avec le technicien, le message n'est plus joué après le SVI mais les choix du SVI ne fonctionnent plus. Le technicien m'indique rappeler après investigations.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/05\/2024 11:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165754": {
                    "id": "165754",
                    "fields": {
                        "field_description": "<p>Appel de CORIOLIS pour m'indiquer que le souci est résolu.<\/p>\r\n\r\n<p>Appel à Folgar pour m'assurer que c'est ok. J'ai bien le SVI par contre :<\/p>\r\n\r\n<ul>\r\n\t<li>Choix 1 : Message vocal&nbsp;des congés apparait encore à la place du message vocal classique.<\/li>\r\n\t<li>Choix 2 : Plus de répondeur du client mais le message basic du poste.<\/li>\r\n<\/ul>\r\n\r\n<p>Je reprend le tech en ligne et lui indique ce qu'il en est car toujours pas totalement OK. Il m'indique revoir cela et revenir vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/05\/2024 11:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165775": {
                    "id": "165775",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/05\/2024 11:53",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165776": {
                    "id": "165776",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis qui m'indique avoir réinjecté la conf originale. Le SVI fonctionne à nouveau.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/05\/2024 11:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165777": {
                    "id": "165777",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHAUVEAU Manon (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/05\/2024 11:53",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FOLGAR COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGE D'ABSENCE POUR CONGES DU 06\/05 AU 12\/005<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/05\/2024 11:52:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "232684": {
        "nid": 232684,
        "type": "tache",
        "title": "Tache - MATIBERY - 06\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-06 14:06:27",
        "changed": "2024-05-06 15:46:57",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "165281": {
                    "id": "165281",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Logiservices, 0298821281. CT avec Cathy, elle m'indique que son fils est en congé et que les appels sont renvoyés vers son mobile en cas de non réponse. Il faut renvoyer vers le 0757689052 en cas de non réponse.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/05\/2024 14:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165305": {
                    "id": "165305",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/05\/2024 15:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165306": {
                    "id": "165306",
                    "fields": {
                        "field_description": "<p>Vu avec Julie. Modif OK. Je teste, le renvoi est OK, pas de messagerie par contre. Je confirme à Cathy<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/05\/2024 15:45",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165307": {
                    "id": "165307",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JENOUVRIER Cathy (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/05\/2024 15:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MATIBERY"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERC'HROM] - MODIFIER LE NUMERO DE MOBILE SI NON REPONDU<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/05\/2024 15:45:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "232740": {
        "nid": 232740,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 07\/05\/2024",
        "author_uid": 27,
        "created": "2024-05-07 09:43:48",
        "changed": "2024-05-14 10:01:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "165354": {
                    "id": "165354",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218) qui me demande à ce que pour les jours fériés le traitement des appels soient comme le WE même si jour férié en semaine.<\/p>\r\n\r\n<p>A savoir un agent prend les appels en 24\/24 et pas de bascule sur l'astreinte 6000 sur la pause déj et nuit.&nbsp;<\/p>\r\n\r\n<p>Voir comment faire car souci pour les jours fériés en semaine - pas de souci pour les jours fériés le WE car aucun jour férié de paramétré sur la console admin pour ce client.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/05\/2024 09:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165540": {
                    "id": "165540",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/05\/2024 17:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "165541": {
                    "id": "165541",
                    "fields": {
                        "field_description": "<p>Nécessaire fait à la main exceptionnellement pour ces 2 jours.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/05\/2024 17:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165567": {
                    "id": "165567",
                    "fields": {
                        "field_description": "<p>Je prévois de faire la modification inverse des horaires de bureau sur chaque file d'appel lundi prochain, n'ayant pas l'accès à la console admin en télétravail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/05\/2024 09:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165962": {
                    "id": "165962",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/05\/2024 10:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "165963": {
                    "id": "165963",
                    "fields": {
                        "field_description": "<p>Règles revues en horaires classiques + mail à Alexia et Mr PICHON pour indiquer que cela a été fait exceptionnellement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/05\/2024 09:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "20"
                    }
                },
                "165964": {
                    "id": "165964",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2024 10:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>GESTION DES JOURS FERIES SUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/05\/2024 09:59:31"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "232741": {
        "nid": 232741,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 07\/05\/2024",
        "author_uid": 27,
        "created": "2024-05-07 09:47:44",
        "changed": "2024-05-07 10:08:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "165358": {
                    "id": "165358",
                    "fields": {
                        "field_description": "<p>En allant sur l'admin 3CX je me rend compte que le renouvellement 3CX Coriolis est a faire avant demain par l'opérateur et n'a pas encore été fait.<\/p>\r\n\r\n<p>Je contacte donc le support technique par téléphone, j'ai Marwa en ligne. Ouverture d'un ticket pour rétablissement de cela en urgence : <u><strong>Ticket N°69089.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/05\/2024 09:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "165364": {
                    "id": "165364",
                    "fields": {
                        "field_description": "<p>Appel de Marwa, nécessaire fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/05\/2024 10:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "165365": {
                    "id": "165365",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/05\/2024 10:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "165366": {
                    "id": "165366",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/05\/2024 10:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[FUNE BRETAGNE ] 3CX - RENOUVELLEMENT PAS OK POUR LE 08\/05<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/05\/2024 10:07:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "232743": {
        "nid": 232743,
        "type": "tache",
        "title": "Tache - L'UNIVERS DU PEINTRE - 07\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-07 11:30:51",
        "changed": "2024-05-07 11:44:06",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "165379": {
                    "id": "165379",
                    "fields": {
                        "field_description": "<p>CT avec Karine qui demande à ce que les horraire d'ouverture soient modifiés :<\/p>\r\n\r\n<p><u><strong>Je demande à AT que les horaires d'ouverture de BREST soient les suivants :<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Lun-ve 7h30 - 12h et 13h30 - 18h<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Sa : 9h - 12h et 14h -17 h<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/05\/2024 09:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "165381": {
                    "id": "165381",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/05\/2024 11:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165384": {
                    "id": "165384",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/05\/2024 11:41",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "165388": {
                    "id": "165388",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/05\/2024 11:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165390": {
                    "id": "165390",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/05\/2024 11:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "165391": {
                    "id": "165391",
                    "fields": {
                        "field_description": "<p>AT me confirme la modification des horaires d'ouverture.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/05\/2024 11:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "165392": {
                    "id": "165392",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SALMON Karine (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/05\/2024 11:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "L'UNIVERS DU PEINTRE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BREST] - DEMANDE DE MODIFICATION DES HORAIRE DU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/05\/2024 11:43:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "232744": {
                "nid": 232744,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - L&#039;UNIVERS DU PEINTRE - 07\/05\/2024 - 07\/05\/2024 - 11:31",
                "author_uid": 26,
                "created": "2024-05-07 11:31:38",
                "changed": "2024-05-07 11:43:01",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - L'UNIVERS DU PEINTRE - 07\/05\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-05-07 11:31:38"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "L'UNIVERS DU PEINTRE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "165385": {
                            "id": "165385",
                            "fields": {
                                "field_qr_horodatage": "07\/05\/2024 11:37",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "165380": {
                            "id": "165380",
                            "fields": {
                                "field_qr_horodatage": "07\/05\/2024 11:31",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : L'UNIVERS DU PEINTRE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[BREST] - DEMANDE DE MODIFICATION DES HORAIRE DU STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>07\/05\/2024 09:50 - BALBOT Iwan : <\/strong>CT avec Karine qui demande à ce que les horraire d'ouverture soient modifiés :<br\/>\r\n\r\n<u><strong>Je demande à AT que les horaires d'ouverture de BREST soient les suivants :<\/strong><\/u><br\/>\r\n\r\n<u><strong>Lun-ve 7h30 - 12h et 13h30 - 18h<\/strong><\/u><br\/>\r\n\r\n<u><strong>Sa : 9h - 12h et 14h -17 h<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "165389": {
                            "id": "165389",
                            "fields": {
                                "field_qr_horodatage": "07\/05\/2024 11:42",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-05-07 11:42:46"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "233454": {
        "nid": 233454,
        "type": "tache",
        "title": "Tache - KERIOTEL - 14\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-14 16:13:15",
        "changed": "2024-05-16 09:01:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "166101": {
                    "id": "166101",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part d'Henri (0607483336). Il demande à ce que les message de prédécroché et d'attente soient remis sur la ligne accueil du Brit Hotel. Je demande à Cybéra de faire le nécessaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/05\/2024 16:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "166224": {
                    "id": "166224",
                    "fields": {
                        "field_description": "<p>Je contacte Nesrine de Cybéra. Elle a bien reçu les message et traite la demande dans la 1\/2 heure.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2024 15:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "166260": {
                    "id": "166260",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/05\/2024 09:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "166261": {
                    "id": "166261",
                    "fields": {
                        "field_description": "<p>Nesrine confirme que les messages sont à nouveau actifs.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/05\/2024 09:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "166262": {
                    "id": "166262",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/05\/2024 09:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BRIT HOTEL] - REMETTRE LES MESSAGES DE PREDECROCHE ET D'ATTENTE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/05\/2024 09:01:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "233459": {
        "nid": 233459,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 15\/05\/2024",
        "author_uid": 27,
        "created": "2024-05-15 09:06:15",
        "changed": "2024-05-22 11:04:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "166111": {
                    "id": "166111",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, FIXE BREST, 0298464294<\/p>\r\n\r\n<p>MV d'Emmanuel hier à 17h26 pour indiquer que le poste ACCUEIL 1 ne sonne plus, les appels tombent de suite sur le poste ACCUEIL 2. Redémarrage des postes effectués par Emmanuel, sans succès.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2024 09:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166113": {
                    "id": "166113",
                    "fields": {
                        "field_description": "<p>Ouverture du standard à 9h30 donc je prévois de les recontacter après cette heure.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2024 09:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166163": {
                    "id": "166163",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Emmanuel LETOURNEUR (0298464294). J'ai Stéphane en ligne et nous faisons des tests d'appels afin de voir ce qui se passe en réalité.<\/p>\r\n\r\n<ul>\r\n\t<li>Devrait sonner comme suit : Borne &gt; Accueil 1 &gt; Accueil 2&nbsp;<\/li>\r\n\t<li>Et en réalité : Accueil 2 sonne pendant 3 sonneries &gt; Puis un blanc &gt; Puis Accueil 2 resonne pendant 3 sonneries &gt; Puis répondeur.<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2024 10:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "166166": {
                    "id": "166166",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/05\/2024 10:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "166167": {
                    "id": "166167",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/05\/2024 10:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "166180": {
                    "id": "166180",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/05\/2024 11:26",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "166185": {
                    "id": "166185",
                    "fields": {
                        "field_description": "<p>ACTIF TELECOM m'indique que le souci est du au fait que le poste 1 est planté et qu'il faut donc faire un reset de celui ci.<\/p>\r\n\r\n<p>Appel téléphonique à Emmanuel LETOURNEUR (0298464294). J'ai Léa en ligne donc suis tombé en débordement sur PLOUGASTEL. Je fais donc un mail à Emmanuel afin qu'il puisse demander à un collaborateur de me recontacter lorsqu'ils seront dispo.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2024 11:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166311": {
                    "id": "166311",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Emmanuel LETOURNEUR (0298464294) car pas eu de retour suite à mon mail d'hier. J'ai une des collaboratrices en ligne qui m'indique que le poste ACCUEIL 1 refonctionne, les appels tombent donc sur celui ci, par contre toujours pas d'appels entrants sur le poste BORNE.&nbsp;<\/p>\r\n\r\n<p>Je demande à la cliente de faire un test d'appel sortant depuis le poste BORNE. C'est OK.<\/p>\r\n\r\n<p>Je fais donc les remontées à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/05\/2024 10:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166312": {
                    "id": "166312",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/05\/2024 10:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "166436": {
                    "id": "166436",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/05\/2024 14:26",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "166520": {
                    "id": "166520",
                    "fields": {
                        "field_description": "<p>ACTIF TELECOM m'indique que le poste BORNE ne remonterait pas lorsqu'il tente d'appeler sur le 09 en direct de celui ci. Je lui demande le n° en 09 pour faire le test car il est étrange que les appels entrants sur celui ci ne passe pas alors que les appels sortants depuis celui ci oui.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/05\/2024 16:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166521": {
                    "id": "166521",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/05\/2024 16:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "166546": {
                    "id": "166546",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/05\/2024 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "166550": {
                    "id": "166550",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/05\/2024 08:05",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "166680": {
                    "id": "166680",
                    "fields": {
                        "field_description": "<p>CT avec Stéphane - Il m'indique qu'Accueil 2 sonne bien toujours en 1ier au lieu de Borne puis Accueil 1.&nbsp;<\/p>\r\n\r\n<p>Je lui demande de revoir ensemble les adresses MAC afin de voir si le souci n'est pas à ce niveau là :<\/p>\r\n\r\n<ul>\r\n\t<li>ACCUEIL 2 : MAC 805EC0BA08D9<\/li>\r\n\t<li>ACCUEIL 1 : MAC 805EC0BA0805693<\/li>\r\n\t<li>BORNE : MAC 805EC0BA0805705<\/li>\r\n<\/ul>\r\n\r\n<p>Et je demande à ce qu'un appel interne entre le poste BORNE et ACCUEIL 1 soit fait. Stéphane m'indique que le poste BORNE ne sonne pas lors d'un appel interne du poste ACCUEIL 1. Je lui demande donc de vérifier le branchement du poste BORNE à savoir être certain que le RJ45 est bien sur le port TEL\/INTERNET et non PC + faire redémarrage du poste. Puis si toujours pas ok alors faire le code #002 sur le poste BORNE afin de supprimer un potentiel renvoi fait par erreur. C'était bien ça, le poste BORNE et puis ACCUEIL 1 sonnent à nouveau.&nbsp;<\/p>\r\n\r\n<p>Séphane me demande par contre de revoir un petit morceau de stratégie et faire comme suit :&nbsp;<\/p>\r\n\r\n<p>Faire sonner Borne 3 fois puis borne et accueil 1 en même temps&nbsp;3 fois aussi puis faire sonner&nbsp;tous les postes avant de déborder comme actuellement sur l'agence de PLOUGASTEL.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/05\/2024 15:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "166681": {
                    "id": "166681",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/05\/2024 15:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "166715": {
                    "id": "166715",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/05\/2024 00:50",
                        "field_description_auteur": "anon0"
                    }
                },
                "166720": {
                    "id": "166720",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/05\/2024 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "166724": {
                    "id": "166724",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/05\/2024 09:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "166779": {
                    "id": "166779",
                    "fields": {
                        "field_description": "<p>ACTIF TELECOM m'indique que le nécessaire a été fait comme demandé à savoir : Faire sonner Borne 3 fois puis borne et accueil 1 en même temps&nbsp;3 fois aussi puis faire sonner&nbsp;tous les postes avant de déborder comme actuellement sur l'agence de PLOUGASTEL.<\/p>\r\n\r\n<p>Appel téléphonique à Stéphane (0298464294) afin de vérifier que c'est ok. Stéphane m'indique que cela ne serait pas tout à fait OK. Et au final Emmanuel depuis à réduire à 2 sonneries au lieu de 3 actuellement sur le poste borne avant de tomber sur les suivants.<\/p>\r\n\r\n<p>Avant de demander la modifi à ACTIF TELECOM je propose à Stéphane que nous fassions un point sur la programmation réelle en place en faisant un test d'appel entrant ou personne ne répond. Et que je le recontacte dans la foulée afin de savoir dans quel ordre\/timming cela a sonné chez lui.<\/p>\r\n\r\n<p>Appel à&nbsp;Stéphane (0298464294) afin de faire le point suite à l'appel de test. Il m'indique que cette fois ci seulement le poste Borne a sonné pendant 6 sonneries et rien après .. Et lorsque je suis en ligne avec lui je fais un test d'appeler depuis mon portable le fixe; rien ne sonne chez eux ... Vu avec Stéphane, je lui demande de redémarrer le routeur ZYXEL sur la pause déj afin de forcer les postes et routeur à se reprovisionner et que nous puissions refaire un point à 14h.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/05\/2024 10:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "166828": {
                    "id": "166828",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Stéphane LANDRAIN (0298464294) afin de faire le point. Routeur ZYXEL redémarré sur la pause déj mais pas de changement, seul le poste borne sonne depuis ce matin.<\/p>\r\n\r\n<p>Je fais donc la remontée à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/05\/2024 14:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166829": {
                    "id": "166829",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/05\/2024 14:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "166842": {
                    "id": "166842",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/05\/2024 14:15",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "166871": {
                    "id": "166871",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Stéphane LANDRAIN (0298464294) afin de refaire un test d'appel suite. J'ai Laura en ligne, ce n'est pas du tout ok ... Test d'appel fait avec Laura c'est toujours pas OK lors de l'appel a sonné comme suit&nbsp;<\/p>\r\n\r\n<p>9 fois à la borne puis à nouveau 3 fois à la borne puis de nouveau un blanc puis à nouveau sur Borne et Laura a décroché mon appel ...<\/p>\r\n\r\n<p>Je fais donc la remontée à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/05\/2024 14:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166872": {
                    "id": "166872",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/05\/2024 14:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "166898": {
                    "id": "166898",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/05\/2024 15:31",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "167040": {
                    "id": "167040",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Stéphane (0298464294) pour tests. C'est toujours pas ok .. Borne sonne bien maintenant 3 fois puis accueil 1 par contre après il y a un blanc et pas du tout sonnerie sur tous les postes puis débordement sur l'agence de Plougastel ...<\/p>\r\n\r\n<p>Je fais la remontée à l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/05\/2024 09:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "167041": {
                    "id": "167041",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/05\/2024 09:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "167091": {
                    "id": "167091",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/05\/2024 10:27",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "167115": {
                    "id": "167115",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Stéphane (0298464294) pour tests à nouveau. C'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/05\/2024 11:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "167116": {
                    "id": "167116",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/05\/2024 11:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "167118": {
                    "id": "167118",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/05\/2024 11:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "167119": {
                    "id": "167119",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/05\/2024 11:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BREST] - POSTE&nbsp;ACCUEIL&nbsp;1 &amp; BORNE&nbsp;NE SONNENT PLUS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/05\/2024 11:04:34"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "233468": {
                "nid": 233468,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 15\/05\/2024 - 15\/05\/2024 - 10:54",
                "author_uid": 27,
                "created": "2024-05-15 10:54:02",
                "changed": "2024-05-22 11:04:02",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 15\/05\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-05-22 09:38:16"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "166181": {
                            "id": "166181",
                            "fields": {
                                "field_qr_horodatage": "15\/05\/2024 11:20",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Le poste ACCUEIL 1 est planté, il faut faire un reset<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "166437": {
                            "id": "166437",
                            "fields": {
                                "field_qr_horodatage": "16\/05\/2024 14:23",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>La file d'appel est ok.<\/p>\r\n\r\n<p>Le poste BORNE ne sonne pas qu'en j'appelle directement le poste (comme ACCUEIL 1 hier).<\/p>\r\n\r\n<p>Problème réseau local c'est certain.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "166551": {
                            "id": "166551",
                            "fields": {
                                "field_qr_horodatage": "17\/05\/2024 08:03",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<ul>\r\n\t<li data-ng-repeat=\"element in $ctrl.breadcrumb track by $index\">0033972603751<\/li>\r\n<\/ul>\r\n\r\n<p>Quand j'ai appellé hier, pas de sonnerie ça raccroche. Pb réseau, le firewell surement. Peut-être qu'aujourd'hui ça fonctionne mais il y a une restriction sur le réseau qui cause des pb avec les téléphones.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "166725": {
                            "id": "166725",
                            "fields": {
                                "field_qr_horodatage": "21\/05\/2024 09:01",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "166843": {
                            "id": "166843",
                            "fields": {
                                "field_qr_horodatage": "21\/05\/2024 14:13",
                                "field_qr_message": "<p>Effectivement il y a avait une&nbsp; coquille<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "166899": {
                            "id": "166899",
                            "fields": {
                                "field_qr_horodatage": "21\/05\/2024 15:28",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Tu peux retester stp<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "167092": {
                            "id": "167092",
                            "fields": {
                                "field_qr_horodatage": "22\/05\/2024 10:27",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Cette fois c'est bon...Il y a avait un mauvais timing dans une des cases<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "166165": {
                            "id": "166165",
                            "fields": {
                                "field_qr_horodatage": "15\/05\/2024 10:53",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SEPMG LETOURNEUR ET LAURENDEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[BREST] - POSTE&nbsp;ACCUEIL&nbsp;1 NE SONNE PLUS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/05\/2024 10:00 - L'HELGOUARC'H Julie : <\/strong>Appel téléphonique à Emmanuel LETOURNEUR (0298464294). J'ai Stéphane en ligne et nous faisons des tests d'appels afin de voir ce qui se passe en réalité.<br\/>\r\n\r\n<ul>\r\n\t<li>Devrait sonner comme suit : Borne &gt; Accueil 1 &gt; Accueil 2&nbsp;<\/li>\r\n\t<li>Et en réalité : Accueil 2 sonne pendant 3 sonneries &gt; Puis un blanc &gt; Puis Accueil 2 resonne pendant 3 sonneries &gt; Puis répondeur.<\/li>\r\n<\/ul>\r\n\r\n&nbsp;<br\/>\r\n<\/li><li><strong>15\/05\/2024 09:06 - L'HELGOUARC'H Julie : <\/strong>Ouverture du standard à 9h30 donc je prévois de les recontacter après cette heure.<br\/>\r\n<\/li><li><strong>15\/05\/2024 09:04 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe, FIXE BREST, 0298464294<br\/>\r\n\r\nMV d'Emmanuel hier à 17h26 pour indiquer que le poste ACCUEIL 1 ne sonne plus, les appels tombent de suite sur le poste ACCUEIL 2. Redémarrage des postes effectués par Emmanuel, sans succès.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "166168": {
                            "id": "166168",
                            "fields": {
                                "field_qr_horodatage": "15\/05\/2024 10:54",
                                "field_qr_message": "<p>J'ai omis de te faire le récap en gras souligné du souci ... Voici donc :&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Devrait sonner comme suit : Borne &gt; Accueil 1 &gt; Accueil 2&nbsp;<\/li>\r\n\t<li>Et en réalité : Accueil 2 sonne pendant 3 sonneries &gt; Puis un blanc &gt; Puis Accueil 2 resonne pendant 3 sonneries &gt; Puis répondeur.<\/li>\r\n<\/ul>\r\n\r\n<p>Peux-tu m'indiquer ce que tu as de ton côté de prgrammé car le siuci est apparu hier en fin de journée d'un coup selon le client. Il a redémarré les postes mais pas de changement.<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "166313": {
                            "id": "166313",
                            "fields": {
                                "field_qr_horodatage": "16\/05\/2024 10:31",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Depuis ce matin le poste ACCUEIL1 ne semble plus planté pour le client, il ressonne à nouveau alors que rien de fait .. Par contre le poste BORNE lui ne sonne toujours pas. Appels sortant bien possibles depuis le poste BORNE.&nbsp;<\/p>\r\n\r\n<p>Peux-tu regarder ?<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "166522": {
                            "id": "166522",
                            "fields": {
                                "field_qr_horodatage": "16\/05\/2024 16:28",
                                "field_qr_message": "<p>Comme cela est donc possible de passer des appels depuis le poste BORNE ? Test fait ce matin avec le client.&nbsp;<\/p>\r\n\r\n<p>Et aurais-tu le 09 de ce poste afin que je puisse faire les tests aussi sans t'embêter :)<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "166682": {
                            "id": "166682",
                            "fields": {
                                "field_qr_horodatage": "17\/05\/2024 15:30",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>J'ai réussi à démeler le truc avec le client, en fait j'ai fait &nbsp;faire le code #002 sur le poste BORNE afin de supprimer un potentiel renvoi fait par erreur. C'était bien ça, le poste BORNE et puis ACCUEIL 1 sonnent à nouveau.&nbsp;<\/p>\r\n\r\n<p>Séphane me demande par contre de revoir un petit morceau de stratégie et faire comme suit :&nbsp;<\/p>\r\n\r\n<p>Faire sonner Borne 3 fois puis borne et accueil 1 en même temps&nbsp;3 fois aussi puis faire sonner&nbsp;tous les postes avant de déborder comme actuellement sur l'agence de PLOUGASTEL.<\/p>\r\n\r\n<p>Peux-tu faire le nécessaire ?<\/p>\r\n\r\n<p>En te remerciant&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "166830": {
                            "id": "166830",
                            "fields": {
                                "field_qr_horodatage": "21\/05\/2024 14:07",
                                "field_qr_message": "<p>Merci pour ton retour. Après tests avec le client depuis ce matin seul le poste BORNE sonne et pas le reste. Peux-tu regarder ce qu'il en est sachant que tous les poste sont UP chez le client ?<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "166873": {
                            "id": "166873",
                            "fields": {
                                "field_qr_horodatage": "21\/05\/2024 14:49",
                                "field_qr_message": "<p>Nico, je suis désolé mais ce n'est toujours pas ok ..<\/p>\r\n\r\n<p>Test d'appel et mon appel vient de sonner comme suit : 9 fois à la borne puis à nouveau 3 fois à la borne puis de nouveau un blanc puis à nouveau sur Borne et Laura a décroché mon appel ...<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "167042": {
                            "id": "167042",
                            "fields": {
                                "field_qr_horodatage": "22\/05\/2024 09:38",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>C'est toujours pas ok .. Borne sonne bien maintenant 3 fois puis accueil 1 par contre après il y a un blanc et pas du tout sonnerie sur tous les postes puis débordement sur l'agence de Plougastel ...<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "167117": {
                            "id": "167117",
                            "fields": {
                                "field_qr_horodatage": "22\/05\/2024 11:03",
                                "field_qr_message": "<p>Cette fois c'est ok merci beaucoup !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-05-22 11:03:48"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "233462": {
        "nid": 233462,
        "type": "tache",
        "title": "Tache - Agence Locale de Maîtrise de l'Energie du Centre Ouest Bretagne - 15\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-15 09:18:34",
        "changed": "2024-05-15 09:39:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "166120": {
                    "id": "166120",
                    "fields": {
                        "field_description": "<p>Angélique demande à ce que l'adresse de facturation soit modifiée. <u><strong>Je demande à AT de mettre l'adresse :&nbsp;<i>angelique.norree@alecob.org<\/i>&nbsp;en adresse de facturation<\/strong><\/u>.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2024 09:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "166122": {
                    "id": "166122",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/05\/2024 09:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "166131": {
                    "id": "166131",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/05\/2024 09:24",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "166137": {
                    "id": "166137",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/05\/2024 09:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "166139": {
                    "id": "166139",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/05\/2024 09:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "166140": {
                    "id": "166140",
                    "fields": {
                        "field_description": "<p>AT me confirme la prise en compte de la nouvelle adresse mail de facturation<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2024 09:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "166141": {
                    "id": "166141",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Norrée  Angélique (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/05\/2024 09:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Agence Locale de Maîtrise de l'Energie du COB"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DE L'ADRESSE MAIL DE FACTURATION<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/05\/2024 09:38:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "233463": {
                "nid": 233463,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Agence Locale de Maîtrise de l&#039;Energie du Centre Ouest Bretagne - 15\/05\/2024 - 15\/05\/2024 - 09:19",
                "author_uid": 26,
                "created": "2024-05-15 09:19:04",
                "changed": "2024-05-15 09:38:34",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Agence Locale de Maîtrise de l'Energie du Centre Ouest Bretagne - 15\/05\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-05-15 09:19:04"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Agence Locale de Maîtrise de l'Energie du COB"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "166132": {
                            "id": "166132",
                            "fields": {
                                "field_qr_horodatage": "15\/05\/2024 09:22",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Ok pour moi<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "166121": {
                            "id": "166121",
                            "fields": {
                                "field_qr_horodatage": "15\/05\/2024 09:19",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : AGENCE LOCALE DE MAÎTRISE DE L'ENERGIE DU CENTRE OUEST BRETAGNE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE MODIFICATION DE L'ADRESSE MAIL DE FACTURATION<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/05\/2024 09:16 - BALBOT Iwan : <\/strong>Angélique demande à ce que l'adresse de facturation soit modifiée. <u><strong>Je demande à AT de mettre l'adresse :&nbsp;<i>angelique.norree@alecob.org<\/i>&nbsp;en adresse de facturation<\/strong><\/u>.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "166138": {
                            "id": "166138",
                            "fields": {
                                "field_qr_horodatage": "15\/05\/2024 09:38",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-05-15 09:38:13"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "233499": {
        "nid": 233499,
        "type": "tache",
        "title": "Tache - ALLIANZ OMNES-HENRY  - 15\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-15 15:09:27",
        "changed": "2024-05-29 10:53:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "166213": {
                    "id": "166213",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Carole TRIDEAU (0298442063) pour demander si l'intégralité de l'avoir à été traitée par AT. <strong><u>Je demande à AT de vérifier s'il ne reste pas un reliquat d'avoir de leur côté.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2024 15:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "166854": {
                    "id": "166854",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/05\/2024 14:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "166855": {
                    "id": "166855",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/05\/2024 14:32",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "167270": {
                    "id": "167270",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/05\/2024 15:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "168194": {
                    "id": "168194",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/05\/2024 10:53",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "168195": {
                    "id": "168195",
                    "fields": {
                        "field_description": "<p>AT me confirme qu'il a bien déduit un avoir de 170 € HT des factures.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/05\/2024 10:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168196": {
                    "id": "168196",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TRIDEAU Carole (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/05\/2024 10:54",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ OMNES-HENRY "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE PRECISION SUR PRLVT ACTIF TELECOM<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/05\/2024 10:53:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "233873": {
                "nid": 233873,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ OMNES-HENRY  - 15\/05\/2024 - 21\/05\/2024 - 14:27",
                "author_uid": 26,
                "created": "2024-05-21 14:27:37",
                "changed": "2024-05-22 15:41:22",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ OMNES-HENRY  - 15\/05\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-05-21 14:27:38"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ OMNES-HENRY "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "166856": {
                            "id": "166856",
                            "fields": {
                                "field_qr_horodatage": "21\/05\/2024 14:29",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il y a eu un avoir de 170€ en février donc avec des factures à 110€ ht mensuel oui il est épuisé l'avoir.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "166853": {
                            "id": "166853",
                            "fields": {
                                "field_qr_horodatage": "21\/05\/2024 14:27",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ OMNES-HENRY <\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE PRECISION SUR PRLVT ACTIF TELECOM<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/05\/2024 15:07 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Carole TRIDEAU (0298442063) pour demander si l'intégralité de l'avoir à été traitée par AT. <strong><u>Je demande à AT de vérifier s'il ne reste pas un reliquat d'avoir de leur côté.<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "167271": {
                            "id": "167271",
                            "fields": {
                                "field_qr_horodatage": "22\/05\/2024 15:41",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-05-22 15:41:10"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "233551": {
        "nid": 233551,
        "type": "tache",
        "title": "Tache - KERIOTEL - 16\/05\/2024",
        "author_uid": 27,
        "created": "2024-05-16 12:07:49",
        "changed": "2024-05-16 14:30:30",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "166358": {
                    "id": "166358",
                    "fields": {
                        "field_description": "<p>Appel d'Henri (0699877647) pour m'indiquer que depuis hier après midi les appels sonnent 1 seul fois sur le poste de la réception puis raccrochent. De son côté il a fait un test d'appel entrant et le prédécroché continue bien même quand le poste de la réception s'arrête de sonner.&nbsp;<\/p>\r\n\r\n<p>Henri n'étant pas à l'hôtel avant 13h30 car en pause déj il me demande à ce qu'un renvoi des appels soit mis vers son mobile dans l'attente du rétablissement.<\/p>\r\n\r\n<p>Appel à Cyril W de CYBERA pour régler le souci et mise en place du renvoi. Cyril m'indique affecter de suite le ticket à Mahamadou BAH pour traitement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/05\/2024 12:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166441": {
                    "id": "166441",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/05\/2024 14:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "166442": {
                    "id": "166442",
                    "fields": {
                        "field_description": "<p>SMS de Cyril de CYBERA sur mon mobile durant la pause déj pour m'indiquer que le souci est résolu. En fait le prédécroché était joué une 1ière fois en entier avant que les postes ne sonnent au lieu de faire sonner les postes en même temps dès la 1ière seconde, le paramétrage a été retifié de suite entre 12h et 12h30.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/05\/2024 14:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166443": {
                    "id": "166443",
                    "fields": {
                        "field_description": "Une notification a été envoyée à  Henri (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/05\/2024 14:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER SUD] SOUCI APPELS ENTRANTS - RACCROCHE AU BOUT D'UNE SONNERIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/05\/2024 14:29:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "233688": {
        "nid": 233688,
        "type": "tache",
        "title": "Tache - MATIBERY - 17\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-17 09:43:13",
        "changed": "2024-05-17 09:57:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "166570": {
                    "id": "166570",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Logiservices, 0298821281. CT avec Alexandre (0648089794), il indique que les appels entrants ne sont pas signalés (pas de push ni de sonnerie).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/05\/2024 09:41",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "166574": {
                    "id": "166574",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/05\/2024 09:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "166575": {
                    "id": "166575",
                    "fields": {
                        "field_description": "<p>Je vérifie le statut de l'extension et celle ci est en statut absent et ce statut est programmé pour renvoyer les appels vers le mobile de son collègue, Alexis. Je le repasse en statut dispo afin qu'il récupère les appels et lui indique que s'il a un nouveau collègue alors il serait préférable de lui créer une extension 3CX et qu'on refasse un point sur la stratégie d'appel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/05\/2024 09:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "166576": {
                    "id": "166576",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GRANNEC Marc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/05\/2024 09:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MATIBERY"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ KERC'HROM] APPELS ENTRANTS NON SIGNALES SUR ALEXANDRE -&nbsp;0298821281<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/05\/2024 09:46:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "233691": {
        "nid": 233691,
        "type": "tache",
        "title": "Tache - Agence Locale de Maîtrise de l'Energie du Centre Ouest Bretagne - 17\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-17 10:07:17",
        "changed": "2024-05-17 11:48:48",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "166588": {
                    "id": "166588",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part d'Angélique NOREE&nbsp;(0298992780), elle signale qu'elle peut sortir des appels mais pas en recevoir, en externe comme en interne. Elle m'indique que le NPD n'est pas activé sur sa ligne. Je teste un appel qui n'est effectivement pas signalé sur son poste.&nbsp;<\/p>\r\n\r\n<p>Horodatage :<\/p>\r\n\r\n<p>du 0298934910 vers le 0298992780 : non signalé sur poste accueil à 10h02.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/05\/2024 09:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "166591": {
                    "id": "166591",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/05\/2024 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "166592": {
                    "id": "166592",
                    "fields": {
                        "field_description": "<p>Il faut que je puisse faire un autre test d'appel interne pour vérifier si le souci est toujours présent ou non afin de le faire remonter à l'opérateur car RAS à mon point de vue sur la console admin 3CX, Angélique est bien en statut dispo et connectée à la file d'appels. Pour le moment pas possible de refaire un test d'appel en interne car je vois qu'Angélique est toujours cours d'appel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/05\/2024 10:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166609": {
                    "id": "166609",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/05\/2024 11:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "166610": {
                    "id": "166610",
                    "fields": {
                        "field_description": "<p>Je fais un chat à Angélique car je vois que son statut est toujours comme en cours d'appel.&nbsp; Pas de réponse à mon chat, je pense qu'elle n'a peut être pas l'appli installée sur le PC.<\/p>\r\n\r\n<p>Appel téléphonique à Angélique Norrée (0298992780) via le poste de Lissen. En fait Angélique m'indique aussi qu'elle voit bien que son poste reste bloqué comme en cours d'appel et cela depuis un appel qu'elle a tenté de transférer en interne à sa collègue vers 9h30.&nbsp;<\/p>\r\n\r\n<p>Je contacte CYBERA afin de voir comment supprimer l'appel fantome qui nous bloque son poste. Nesrine m'explique comment supprimer celui ci de la console admin.<\/p>\r\n\r\n<p>Appel téléphonique à Angélique Norrée (0298992780) c'est ok, l'appel sonne de suite sur son poste.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/05\/2024 11:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "166611": {
                    "id": "166611",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Norrée  Angélique (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/05\/2024 11:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Agence Locale de Maîtrise de l'Energie du COB"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS ENTRANTS KO SUR POSTE ANGELIQUE EXT 22<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/05\/2024 11:24:22"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "233699": {
        "nid": 233699,
        "type": "tache",
        "title": "Tache - CAPITAL CONFIANCE - 17\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-17 14:33:10",
        "changed": "2024-05-21 12:03:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "166635": {
                    "id": "166635",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, NDI, 0298553738. CT avec Emilie, elle m'indique ne plus pouvoir faire de transfert d'appels. <strong><u>Je demande à AT de vérifier si le poste \"Emilie\" n'est pas bloqué pour les transfert d'appel, notamment supervisés.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/05\/2024 14:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "166638": {
                    "id": "166638",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/05\/2024 14:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "166657": {
                    "id": "166657",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/05\/2024 14:49",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "166796": {
                    "id": "166796",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/05\/2024 12:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "166799": {
                    "id": "166799",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/05\/2024 12:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "166800": {
                    "id": "166800",
                    "fields": {
                        "field_description": "<p>AT me confirme que les transferts supervisés n'étaient pas actif sur la ligne. Ils sont désormais autorisés.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/05\/2024 12:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "166801": {
                    "id": "166801",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TREGUER Peggy (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/05\/2024 12:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CAPITAL CONFIANCE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TRANSFERT D'APPEL IMPOSSIBLE DEPUIS LE POSTE EMILIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/05\/2024 12:02:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "233700": {
                "nid": 233700,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - CAPITAL CONFIANCE - 17\/05\/2024 - 17\/05\/2024 - 14:33",
                "author_uid": 26,
                "created": "2024-05-17 14:33:46",
                "changed": "2024-05-21 12:02:04",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - CAPITAL CONFIANCE - 17\/05\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-05-17 14:33:46"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "CAPITAL CONFIANCE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "166658": {
                            "id": "166658",
                            "fields": {
                                "field_qr_horodatage": "17\/05\/2024 14:49",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Le poste était en transfert à l'aveugle, ça doit être ok là<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "166637": {
                            "id": "166637",
                            "fields": {
                                "field_qr_horodatage": "17\/05\/2024 14:33",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CAPITAL CONFIANCE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>TRANSFERT D'APPEL IMPOSSIBLE DEPUIS LE POSTE EMILIE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>17\/05\/2024 14:29 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, NDI, 0298553738. CT avec Emilie, elle m'indique ne plus pouvoir faire de transfert d'appels. <strong><u>Je demande à AT de vérifier si le poste \"Emilie\" n'est pas bloqué pour les transfert d'appel, notamment supervisés.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "166797": {
                            "id": "166797",
                            "fields": {
                                "field_qr_horodatage": "21\/05\/2024 12:01",
                                "field_qr_message": "<p>Ok, merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-05-21 12:01:54"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "233771": {
        "nid": 233771,
        "type": "tache",
        "title": "Tache - QUIMPER GAZ - 17\/05\/2024",
        "author_uid": 27,
        "created": "2024-05-17 15:11:05",
        "changed": "2024-05-17 15:11:27",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "166662": {
                    "id": "166662",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, STANDARD, 0298539676<\/p>\r\n\r\n<p>Ct avec Tristan pour lui indiquer que j'ai tenté de le contacter sur horaire de fermeture et ça raccroche de suite donc pas très \"joli\" pour les clients, je lui propose donc une autre solution, qu'il me valide.<\/p>\r\n\r\n<p>Je met donc en place un message via le répondzur numérique avec fin de l'appel au bout de 16s sachant que le message dure 15s. Ce qui ne permet pas de laisser un message vocal mais avoir un petiti message sympa pour les clients, leur indiquant que le standard est fermé.<\/p>\r\n\r\n<p>Conf mise en place et confirmée par mail à Tristan.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/05\/2024 15:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "166664": {
                    "id": "166664",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/05\/2024 15:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "166665": {
                    "id": "166665",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOURMELON Tristan  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/05\/2024 15:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "QUIMPER GAZ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIF STRATEGIE APPELS SUR HEURES FERMETURES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/05\/2024 15:11:24"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "234423": {
        "nid": 234423,
        "type": "tache",
        "title": "Tache - MATIBERY - 23\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-23 09:52:54",
        "changed": "2024-05-28 12:01:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "167354": {
                    "id": "167354",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, K agencements, 0298332542. CT avec Cathy qui me signale que KERC'HROM reçoit de nombreux appels de gens qui pensent tomber sur une autre société (comme s'ils avaient fait un faux n°). Ce n'est pas toujours la même société que les appelants souhaitaient appeler.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/05\/2024 09:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "167542": {
                    "id": "167542",
                    "fields": {
                        "field_description": "<p>Passage à l'état \"En cours\"<\/p>\r\n",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/05\/2024 09:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "168028": {
                    "id": "168028",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/05\/2024 12:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "168029": {
                    "id": "168029",
                    "fields": {
                        "field_description": "<p>Pas de retour de Cathy. Je clos la tache. Réouvrir si retour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 12:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168030": {
                    "id": "168030",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JENOUVRIER Cathy (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2024 12:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MATIBERY"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERC'HROM] - NOMBREUX APPEL FAUX NUMEROS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/05\/2024 12:00:09"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "234502": {
        "nid": 234502,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 28\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-28 12:06:19",
        "changed": "2024-05-28 14:34:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "168034": {
                    "id": "168034",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, 0981417055. Mail de M. BATARD qui demande une modification de BLF. <u><strong>Je demande à AT de mettre le&nbsp;02 97 30 17 57 pour la touche \"GROUP ADINFO\"<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 12:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168037": {
                    "id": "168037",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2024 12:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "168059": {
                    "id": "168059",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2024 13:14",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "168072": {
                    "id": "168072",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2024 14:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "168075": {
                    "id": "168075",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/05\/2024 14:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "168076": {
                    "id": "168076",
                    "fields": {
                        "field_description": "<p>AT confirme la modification de BLF<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 14:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168077": {
                    "id": "168077",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BATARD Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2024 14:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DE LA TOUCHE \"GROUPE ADINFO\"<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/05\/2024 14:34:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "234503": {
                "nid": 234503,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 28\/05\/2024 - 28\/05\/2024 - 12:07",
                "author_uid": 26,
                "created": "2024-05-28 12:07:12",
                "changed": "2024-05-28 14:34:04",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 28\/05\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-05-28 12:07:12"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "168060": {
                            "id": "168060",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2024 13:12",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "168036": {
                            "id": "168036",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2024 12:07",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SYNEMA (ATELIER DES TERRASSES)<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODIFICATION DE LA TOUCHE \"GROUPE ADINFO\"<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>28\/05\/2024 12:03 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, 0981417055. Mail de M. BATARD qui demande une modification de BLF. <u><strong>Je demande à AT de mettre le&nbsp;02 97 30 17 57 pour la touche \"GROUP ADINFO\"<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "168073": {
                            "id": "168073",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2024 14:33",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-05-28 14:33:53"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "234504": {
        "nid": 234504,
        "type": "tache",
        "title": "Tache - AMBULANCES KERAVAL - 28\/05\/2024",
        "author_uid": 27,
        "created": "2024-05-28 12:11:37",
        "changed": "2024-05-28 12:23:05",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "168039": {
                    "id": "168039",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Laetitia (0298266145) qui m'indique que les 2 n° ci dessous auraient tenté de les joindre ce jour et qu'ils n'auraient eu personne en ligne. Or côté client ils n'ont pas les n° à appeler.&nbsp;<\/p>\r\n\r\n<p>A vérifier donc de mon côté si je retrouve des traces d'appels de ceux ci ce jour sur les logs d'appels 3CX.<\/p>\r\n\r\n<ul>\r\n\t<li>02.98.52.60.17 \/ 02.90.94.42.82&nbsp;<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 11:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168041": {
                    "id": "168041",
                    "fields": {
                        "field_description": "<p>Vérification sur l'admin 3CX:<\/p>\r\n\r\n<ul>\r\n\t<li>02.98.52.60.17 - plusieurs appels entrants de ce n° mais non répondus - sur la file d'appel de Quimper - Cf capture écran en PJ<\/li>\r\n\t<li>02.90.94.42.82 - pas d'appels entrants de ce n° mais un appel sortant de Julie de la régulation.<\/li>\r\n<\/ul>\r\n\r\n<p>Je fais retour des éléments à Laetitia par retour de mail avec les captures écran en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 12:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168042": {
                    "id": "168042",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/05\/2024 12:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "168043": {
                    "id": "168043",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Régulation  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2024 12:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AMBULANCES KERAVAL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS ENTRANTS A VERIFIER POUR 2 NUMEROS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/05\/2024 12:23:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "234511": {
        "nid": 234511,
        "type": "tache",
        "title": "Tache - BODADOU - 28\/05\/2024",
        "author_uid": 27,
        "created": "2024-05-28 12:26:25",
        "changed": "2024-06-07 10:23:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "168045": {
                    "id": "168045",
                    "fields": {
                        "field_description": "<p>Mail de Steven pour m'indiquer que le 07\/06 une nouvelle assistante arrive sur Taulé -&nbsp;KERANGUEVEN Karine. - donc prévoir une formation 3CX.<\/p>\r\n\r\n<p>+ En amont faire modifier par Cybera le nom de l'utilisateur de l'extension qui est celle de l'ancienne assistante.<\/p>\r\n\r\n<p>Je propose à Steven de caler la formation à 9h30 le 07\/06 - durée : environ 30 min.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 12:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168054": {
                    "id": "168054",
                    "fields": {
                        "field_description": "<p>Steven me confirme que c'est ok pour le 07\/06 à 9h30. Elle sera joignable au&nbsp;07 57 02 02 17.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 12:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168055": {
                    "id": "168055",
                    "fields": {
                        "field_description": "<p>Mail à Nesrine de CYBERA afin de changer le nom d'Isabelle le GAL par&nbsp; KERANGUEVEN Karine, sa remplaçante.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 12:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168056": {
                    "id": "168056",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2024 12:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "168098": {
                    "id": "168098",
                    "fields": {
                        "field_description": "<p>Modification du nom de l'utilisatrice faite par Nesrine de CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 15:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169509": {
                    "id": "169509",
                    "fields": {
                        "field_description": "<p>Mail de Steven qui me demande de contacter au final Karine sur son portable perso demain :&nbsp;06 16 46 31 67<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/06\/2024 14:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169632": {
                    "id": "169632",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/06\/2024 10:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169633": {
                    "id": "169633",
                    "fields": {
                        "field_description": "<p>Je contacte Karine comme convneu pur formation. Formation OK j'indique à Karine de ne pas hésiter à revenir vers moi si question à l'usage.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/06\/2024 09:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "45"
                    }
                },
                "169634": {
                    "id": "169634",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/06\/2024 10:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERNE PAYSAGES - TAULE] FORMATION 3CX KERANGUEVEN Karine<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/06\/2024 09:28:47"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "234515": {
        "nid": 234515,
        "type": "tache",
        "title": "Tache - SAMSON Agro - 28\/05\/2024",
        "author_uid": 27,
        "created": "2024-05-28 12:30:33",
        "changed": "2024-06-17 12:10:26",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "168050": {
                    "id": "168050",
                    "fields": {
                        "field_description": "<p>Ligne : Security Keepers, Internet, , 95_04<\/p>\r\n\r\n<p>Mail de Mr FERRIERE Guillaume pour indiquer qu'ils ont une coupure EDF programmée le 15\/06 entre 7h et 12h donc il faut avoir un contact chez SECURITY KEEPERS qui puisse faire la procédure d'arrêt des équipements puis redémarrage de ceux ci. Fournir le contact à Mr FERRIERE.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 12:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168053": {
                    "id": "168053",
                    "fields": {
                        "field_description": "<p>Mial à SK tech support + copie Caroline LIOGER afin qu'ils prennent en charge la demande de support + anticipation de la coupure EDF.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 12:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168081": {
                    "id": "168081",
                    "fields": {
                        "field_description": "<p>Mail de SK pour m'indiquer qu'ils ont pris en compte la demande sous le ticket&nbsp;&nbsp;<strong>IT 2024FR12744&nbsp;<\/strong>et que c'est Caroline LIOGER qui nous fera le retour du tech qui fera le nécessaire. Je demande à avoir cette info au plus vite pour le client ainis que le process d'arrêt des équipements + redémarrage.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 14:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168494": {
                    "id": "168494",
                    "fields": {
                        "field_description": "<p>Mail de relance à Mme LIOGER et support SK avec client dans la boucle.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/05\/2024 12:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169011": {
                    "id": "169011",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à SK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2024 09:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169810": {
                    "id": "169810",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à SK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2024 10:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169869": {
                    "id": "169869",
                    "fields": {
                        "field_description": "<p>Mail de SK (Frédéric) pour indiquer que nous devions être recontacter demain maxi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2024 14:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169964": {
                    "id": "169964",
                    "fields": {
                        "field_description": "<p>Mail d'Ismail de SECURITY KEEPERS avec le process et indiquant que le keepers sera Jibril pour accompagné ce jour ci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/06\/2024 10:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170281": {
                    "id": "170281",
                    "fields": {
                        "field_description": "<p>Echanges entre SK et Mr FERRIERE, au final la coupure électrique doit avoir lieu à&nbsp;compter de 8h30 pour une durée d'une 1h30. Mr FERRIERE a demandé de couper le serveur à compter de 7h45.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2024 14:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170617": {
                    "id": "170617",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/06\/2024 12:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "170618": {
                    "id": "170618",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FERRIERE Guillaume (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2024 12:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAMSON Agro"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>LE 15\/06 - 7H 12H - ANTICIPATION COUPURE EDF ET REDEMARRAGE EQUIPEMENTS&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/06\/2024 12:10:19"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Security Keepers"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "234629": {
        "nid": 234629,
        "type": "tache",
        "title": "Tache - MAIRIE DE PLOUNEVENTER - 28\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-28 17:06:54",
        "changed": "2024-05-29 10:55:48",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "168118": {
                    "id": "168118",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Standard, 0298208157.<\/p>\r\n\r\n<p>Ligne : Actif Telecom, Fixe et Internet, Standard, 0298208157. CT avec Nicolas de Weelogic qui demande a vérifier ou programmer un econfiguration sur le routeur Zyxel. <strong><u>Je demande à AT de vérifier les paramètres suivants demandé par Weelogic :<\/u><\/strong><\/p>\r\n\r\n<p>\"Peux-tu vérifier si le pare-feu en 192.168.0.5 est bien en DMZ derrière le routeur actif télécom. Je n'ai aucun accès depuis l'extérieur.&nbsp;<\/p>\r\n\r\n<p>Si la dmz n'est pas possible, merci de faire un NAT&nbsp;des ports :<\/p>\r\n\r\n<p>4443 vers 4443 sur l'adresse 192.168.0.5 TCP<\/p>\r\n\r\n<p>443 vers 443&nbsp; sur l'adresse 192.168.0.5 UDP \/ TCP\"<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2024 17:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168121": {
                    "id": "168121",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2024 17:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "168159": {
                    "id": "168159",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/05\/2024 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "168163": {
                    "id": "168163",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/05\/2024 08:26",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "168184": {
                    "id": "168184",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/05\/2024 10:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "168198": {
                    "id": "168198",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/05\/2024 10:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "168199": {
                    "id": "168199",
                    "fields": {
                        "field_description": "<p>AT confirme&nbsp;qu’il y a bien une DMZ vers 192.168.0.5. Je transmets l'information à Nicolas avec les coordonnées de Nicolas DELOBELLE.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/05\/2024 10:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168200": {
                    "id": "168200",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Vinez Laurence (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/05\/2024 10:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MAIRIE DE PLOUNEVENTER"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE CONFIGURATION DU ROUTEUR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/05\/2024 10:54:41"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "234630": {
                "nid": 234630,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - MAIRIE DE PLOUNEVENTER - 28\/05\/2024 - 28\/05\/2024 - 17:07",
                "author_uid": 26,
                "created": "2024-05-28 17:07:09",
                "changed": "2024-05-29 10:26:55",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - MAIRIE DE PLOUNEVENTER - 28\/05\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-05-29 00:30:36"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "MAIRIE DE PLOUNEVENTER"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "168164": {
                            "id": "168164",
                            "fields": {
                                "field_qr_horodatage": "29\/05\/2024 08:25",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>J'ai bien une DMZ vers 192.168.0.5<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "168120": {
                            "id": "168120",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2024 17:07",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : MAIRIE DE PLOUNEVENTER<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE CONFIGURATION DU ROUTEUR<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>28\/05\/2024 17:05 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Standard, 0298208157.<br\/>\r\n\r\nLigne : Actif Telecom, Fixe et Internet, Standard, 0298208157. CT avec Nicolas de Weelogic qui demande a vérifier ou programmer un econfiguration sur le routeur Zyxel. <strong><u>Je demande à AT de vérifier les paramètres suivants demandé par Weelogic :<\/u><\/strong><br\/>\r\n\r\n\"Peux-tu vérifier si le pare-feu en 192.168.0.5 est bien en DMZ derrière le routeur actif télécom. Je n'ai aucun accès depuis l'extérieur.&nbsp;<br\/>\r\n\r\nSi la dmz n'est pas possible, merci de faire un NAT&nbsp;des ports :<br\/>\r\n\r\n4443 vers 4443 sur l'adresse 192.168.0.5 TCP<br\/>\r\n\r\n443 vers 443&nbsp; sur l'adresse 192.168.0.5 UDP \/ TCP\"<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "168185": {
                            "id": "168185",
                            "fields": {
                                "field_qr_horodatage": "29\/05\/2024 10:26",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-05-29 10:26:46"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "234792": {
        "nid": 234792,
        "type": "tache",
        "title": "Tache - BODADOU - 29\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-29 12:27:50",
        "changed": "2024-06-04 11:08:06",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "168212": {
                    "id": "168212",
                    "fields": {
                        "field_description": "<p>Ligne : Bouygues, Fixe, , 0842269746. Mail de Steven qui indique que Kerne Paysage Fouesnant ne peut transférer les appels vers les entités Kerné Elagage et Groupe Kerné. Je transmets la demande à Cybera pour vérification des paramétrage. Je demande également à WT s'ils ont bien pris connaissance de la demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/05\/2024 12:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168263": {
                    "id": "168263",
                    "fields": {
                        "field_description": "<p>1er CT avec WT, pour eux le problème vient de l'opérateur. J'échange avec Nesrine de Cybera qui m'indique wue les Trunk sont bien géré par eux mais que le routage des appels se fait au niveau de l'IPBX. Je relance donc WTT via Gwénaëlle pour qu'ils regardent la configuration du routage sur l'autocom.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/05\/2024 17:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "168683": {
                    "id": "168683",
                    "fields": {
                        "field_description": "<p><u><strong>31\/05<\/strong><\/u> - Suite à mon retour de déplacement vendredi après midi tests effectués de mon côté et point avec WESTELECOM.<\/p>\r\n\r\n<p>Il semble y avoir un souci de routage des numéros si appel du 3CX (trunk sip Unyc - Cybera) vers le trunk sip Coriolis (Kerne et Bodadou). La portabilité du trunk de Kerne\/Bodadou est prévue le 10\/06 vers Unyc donc la fiabilisation ayant commencée je pense que le routage n'est pas optimal, surtout qu'à la base la porta devait avoir lieu le 27\/\/05 mais WT avait demandé à déclaler celle ci au 10\/06. Cela a donc pu impacter les appels de trunk Unyc vers futur trunk Unyc.<\/p>\r\n\r\n<p>Je fais un test d'appel depuis un 3CX en trunk chez UNYC vers la ligne directe de Steven, pas de réponse et je tombe sur la messagerie vocale du standard de Kerne chose qui n'arrive jamais d'habitude .. Cela semble donc confirmer le diagno.&nbsp;<\/p>\r\n\r\n<p>Je contacte Steven sur son mobile afin de l'en informer et pouvoir refaire des tests avec lui. Pas de réponse, message vocal laissé.<\/p>\r\n\r\n<p><u><strong>03\/06<\/strong><\/u> : Impossible de refaire des tests ce matin car incident national CORIOLIS trunk&nbsp; depuis ce matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/06\/2024 09:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "169031": {
                    "id": "169031",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Steven LE COZ (0298529163) depuis une ligne trunk sip chez UNYC\/Cybera - je tombe direct au standard. Le souci est donc bien le fait que la portabilité va avoi lieu le 10\/06. Le souci disparaitra une fois la porta effectuée.&nbsp;<\/p>\r\n\r\n<p>Appel téléphonique à Steven LE COZ (0298529163) depuis mon fixe Softhere (trunk sip Coriolis). ça sonne bien sur la ligen directe de Steven mais pas de réponse et je ne tombe pas au standard.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2024 10:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169034": {
                    "id": "169034",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/06\/2024 11:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169035": {
                    "id": "169035",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Steven LE COZ (0625362081). Pas de réponse, je lui laisse donc un message vocal avec l'explication et qu'il n'hésite pas à revenir vers moi au besoin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2024 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169036": {
                    "id": "169036",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2024 11:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERNE PAYSAGE FOUESNANT] - TRANSFERTS D'APPEL IMPOSSIBLES &gt; DU A LA PORTA VERS UNYC DE KERNE AU 10\/06 - SOUCI ROUTAGE DES APPELS DANS L'INTERVALLE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/06\/2024 10:57:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "234794": {
        "nid": 234794,
        "type": "tache",
        "title": "Tache - ALRO Transports - 29\/05\/2024",
        "author_uid": 6406,
        "created": "2024-05-29 14:24:35",
        "changed": "2024-06-04 16:32:51",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "168218": {
                    "id": "168218",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, STANDARD - 0296281460, CT avec Céline THOMAS (0296281460).&nbsp;Le standard reste occupé en permanence et n'a plus les lignes1 et 2. CT avec Dabiah du servicetechnique de Coriolis qui ouvre le ticket <strong>69606<\/strong> et contacte directement Céline pour traitement du problème.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/05\/2024 14:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168222": {
                    "id": "168222",
                    "fields": {
                        "field_description": "<p>Retour de Dhahbia par mail. Elle a convenu avec le client de rappeler demain matin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/05\/2024 14:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168286": {
                    "id": "168286",
                    "fields": {
                        "field_description": "<p>CT avec Mélanie. En fait ce sont juste les touches Ligne 1 &amp; Ligne 2 qui sont manquantes sur le poste. Je signale le problème à WT via Gwénaëlle.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/05\/2024 09:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "168416": {
                    "id": "168416",
                    "fields": {
                        "field_description": "<p>Appel de Gwenaëlle de WESTELECOM - Il faut qu'Iwan la recontacte&nbsp;afin de faire le point sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/05\/2024 09:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168455": {
                    "id": "168455",
                    "fields": {
                        "field_description": "<p>CT avec Gwénaëlle de WT. Point fait, Fabrice va gérer le problème de touches aujourd'hui. Il va également voir le problème du poste qui apparait en occupé de façon permanente. Elle doit me faire un retour notamment s'il y a également un pb qui subsite côté opérateur.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/05\/2024 10:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "169151": {
                    "id": "169151",
                    "fields": {
                        "field_description": "<p>Appel à Céline THOMAS afin de faire le point. J'ai l'accueil en ligne qui m'indique qu'elle n'est pas dispo et qu'il faut que je retente de la contacter dans 15 minutes.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2024 16:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169172": {
                    "id": "169172",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/06\/2024 16:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169173": {
                    "id": "169173",
                    "fields": {
                        "field_description": "<p>Appel à Céline THOMAS - Mme THOMAS me confirme que le souci a été réglé que cet après midi par WESTELECOM après une nouvelle relance de Mélanie au standard de WESTELECOM directement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2024 16:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169174": {
                    "id": "169174",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GOFF Mélanie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2024 16:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALRO Transports"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE STANDARD OCCUPE EN PERMANENCE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/06\/2024 16:29:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "234875": {
        "nid": 234875,
        "type": "tache",
        "title": "Tache - Tromelin - 31\/05\/2024",
        "author_uid": 27,
        "created": "2024-05-31 11:15:33",
        "changed": "2024-05-31 14:36:05",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-05-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-31 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "168467": {
                    "id": "168467",
                    "fields": {
                        "field_description": "<p>Appel de Sophie pour m'indiquer qu'il faudrait revoir la stratégie d'appel de la ligne directe de Catherine (0298209394). A l'heure actuelle si Catherine est en ligne les interlocuteurs tombent sur la messagerie vocale de Catherine.<\/p>\r\n\r\n<p>Il faudrait au final faire une file d'appel pour la ligne&nbsp;0298209394 avec agents qui sonnent un à un dans l'ordre suivant, 15 secondes par agent puis si pas de réponse alors messagerie vocale de Catherine (Ext 4224).<\/p>\r\n\r\n<ul>\r\n\t<li>Catherine (Ext 4224)<\/li>\r\n\t<li>Sophie (Ext 4171)<\/li>\r\n\t<li>Patricia (Ext 4110)<\/li>\r\n<\/ul>\r\n\r\n<p>Conférence avec Aminatou de CYBERA de mon côté à 11H donc cela sera revu en même temps.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/05\/2024 09:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "168484": {
                    "id": "168484",
                    "fields": {
                        "field_description": "<p>CT avec Aminatou de CYBERA. Elle fait de suite le paramétrage et fait un test dans la foulée avant 12h15.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/05\/2024 11:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168552": {
                    "id": "168552",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/05\/2024 14:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "168553": {
                    "id": "168553",
                    "fields": {
                        "field_description": "<p>CT avec Aminatou, elle me confirme avoir fait les tests avant 12h15 avec Catherine et c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/05\/2024 14:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168554": {
                    "id": "168554",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/05\/2024 14:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>REVOIR STRATEGIE APPEL LIGNE DIRECTE CATHERINE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/05\/2024 14:25:50"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "234878": {
        "nid": 234878,
        "type": "tache",
        "title": "Tache - Tromelin - 31\/05\/2024",
        "author_uid": 27,
        "created": "2024-05-31 12:17:59",
        "changed": "2024-06-03 15:28:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-05-31 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "168488": {
                    "id": "168488",
                    "fields": {
                        "field_description": "<p>Appel d'Annie pour m'indiquer que depuis son appli sur mobile elle ne parvient plus à rappeler les correspondants au niveau du journal d'appel. Je demande à Annie de faire le test sur son appli PC: même souci.<\/p>\r\n\r\n<p>CT avec Aminatou de CYBERA, elle regarde de son côté ce qui pourrait poser souci et revient vers moi. Sur mon extension 3CX de mon côté cela fonctionne bien donc souci juste sur cette extension.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/05\/2024 11:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168558": {
                    "id": "168558",
                    "fields": {
                        "field_description": "<p>CT avec Aminatou, RAS côté conf, il faut donc que je revois avec Annie l'usage\/Manip.<\/p>\r\n\r\n<p>Annie est actuellement en ne pas déranger sur 3CX Tromelin donc je prévois de la recontacter lundi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/05\/2024 14:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168836": {
                    "id": "168836",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/06\/2024 15:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "168837": {
                    "id": "168837",
                    "fields": {
                        "field_description": "<p>Je contacte Annie via le 3CX TROMELIN (appel interne). Pas de réponse, je laisse donc un message vocal à Annie. Appel d'Annie dans la foulée. Manip refaite avec Annie afin de lui remontre la manip a effectuer et fonctionnement OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/06\/2024 15:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "168838": {
                    "id": "168838",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2024 15:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXT 4162 -&nbsp; ANNIE MORIN - RAPPEL DES CORRESPOND VIA JOURNAL D'APPEL NE FONCTIONNE PLUS &gt; Souci manip<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/06\/2024 15:27:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235073": {
        "nid": 235073,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 03\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-03 17:01:34",
        "changed": "2024-06-04 15:44:31",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "168885": {
                    "id": "168885",
                    "fields": {
                        "field_description": "<p>Mail de M. BATARD pour demander de modifier des touches sur le poste accueil.&nbsp;<\/p>\r\n\r\n<p><u><strong>Je demande à AT d'apporter les changement de noms suivants sur le poste standard&nbsp; :<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Jade -&gt; Antoine<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Antoine -&gt; Melinda<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/06\/2024 16:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "168887": {
                    "id": "168887",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2024 17:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "168926": {
                    "id": "168926",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2024 17:05",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "169114": {
                    "id": "169114",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2024 15:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "169118": {
                    "id": "169118",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/06\/2024 15:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "169119": {
                    "id": "169119",
                    "fields": {
                        "field_description": "<p>AT me confirme que la modification est faite<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2024 15:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "169120": {
                    "id": "169120",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BATARD Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2024 15:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DES TOUCHES DU POSTE STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/06\/2024 15:44:08"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "235074": {
                "nid": 235074,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 03\/06\/2024 - 03\/06\/2024 - 17:01",
                "author_uid": 26,
                "created": "2024-06-03 17:01:48",
                "changed": "2024-06-04 15:41:55",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 03\/06\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-06-03 17:01:48"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "168927": {
                            "id": "168927",
                            "fields": {
                                "field_qr_horodatage": "03\/06\/2024 17:04",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "168886": {
                            "id": "168886",
                            "fields": {
                                "field_qr_horodatage": "03\/06\/2024 17:01",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SYNEMA (ATELIER DES TERRASSES)<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODIFICATION DES TOUCHES DU POSTE STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>03\/06\/2024 16:53 - BALBOT Iwan : <\/strong>Mail de M. BATARD pour demander de modifier des touches sur le poste accueil.&nbsp;<br\/>\r\n\r\n<u><strong>Je demande à AT d'apporter les changement de noms suivants sur le poste standard&nbsp; :<\/strong><\/u><br\/>\r\n\r\n<u><strong>Jade -&gt; Antoine<\/strong><\/u><br\/>\r\n\r\n<u><strong>Antoine -&gt; Melinda<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "169115": {
                            "id": "169115",
                            "fields": {
                                "field_qr_horodatage": "04\/06\/2024 15:41",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-06-04 15:41:47"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "235090": {
        "nid": 235090,
        "type": "tache",
        "title": "Tache -  ALEXA CONCARNEAU - 04\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-04 15:31:21",
        "changed": "2024-06-05 11:47:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "169100": {
                    "id": "169100",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, , 0222941130<\/p>\r\n\r\n<p>Echange avec Mélodie,<u><strong> il faut injecter le message en PJ pour répondeur (avec possiblité de laisser un message vocal) sur heure d'ouverture<\/strong><\/u> car l'actuel correspond plus à un usage sur heure de fermeture.<\/p>\r\n\r\n<p>Pour rappel les heures d'ouvertures sont les suivantes :&nbsp;<\/p>\r\n\r\n<p>Lundi au vendredi : 8h30 12h30 - 14h&nbsp;18h<\/p>\r\n\r\n<p>Je demande à ACTIF TELECOM que la modification soit effectuée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2024 15:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169103": {
                    "id": "169103",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2024 15:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169183": {
                    "id": "169183",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2024 16:43",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "169193": {
                    "id": "169193",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2024 16:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169197": {
                    "id": "169197",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2024 17:02",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "169238": {
                    "id": "169238",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2024 09:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169287": {
                    "id": "169287",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2024 11:34",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "169294": {
                    "id": "169294",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2024 11:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169296": {
                    "id": "169296",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/06\/2024 11:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169297": {
                    "id": "169297",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par l'opérateu, mail à Mélodie afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2024 11:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169298": {
                    "id": "169298",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PETTON Franck (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2024 11:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": " ALEXA CONCARNEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CONCARNEAU] MODIF MESSAGE REPONDEUR SUR HEURE OUVERTURE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/06\/2024 11:47:20"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "235091": {
                "nid": 235091,
                "type": "question_reponse",
                "title": "Question Réponse - Tache -  ALEXA CONCARNEAU - 04\/06\/2024 - 04\/06\/2024 - 15:33",
                "author_uid": 27,
                "created": "2024-06-04 15:33:33",
                "changed": "2024-06-05 11:46:37",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache -  ALEXA CONCARNEAU - 04\/06\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-06-05 09:29:36"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": " ALEXA CONCARNEAU"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "169184": {
                            "id": "169184",
                            "fields": {
                                "field_qr_horodatage": "04\/06\/2024 16:40",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Pas un format compatible<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "169198": {
                            "id": "169198",
                            "fields": {
                                "field_qr_horodatage": "04\/06\/2024 17:02",
                                "field_qr_message": "<p>Wav ou Mp3 ça va<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "169288": {
                            "id": "169288",
                            "fields": {
                                "field_qr_horodatage": "05\/06\/2024 11:32",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "169102": {
                            "id": "169102",
                            "fields": {
                                "field_qr_horodatage": "04\/06\/2024 15:33",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné :  ALEXA CONCARNEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[CONCARNEAU] MODIF MESSAGE REPONDEUR SUR HEURE OUVERTURE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>04\/06\/2024 15:14 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe, , 0222941130<br\/>\r\n\r\nEchange avec Mélodie,<u><strong> il faut injecter le message en PJ pour répondeur (avec possiblité de laisser un message vocal) sur heure d'ouverture<\/strong><\/u> car l'actuel correspond plus à un usage sur heure de fermeture.<br\/>\r\n\r\nPour rappel les heures d'ouvertures sont les suivantes :&nbsp;<br\/>\r\n\r\nLundi au vendredi : 8h30 12h30 - 14h&nbsp;18h<br\/>\r\n\r\nJe demande à ACTIF TELECOM que la modification soit effectuée.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "169194": {
                            "id": "169194",
                            "fields": {
                                "field_qr_horodatage": "04\/06\/2024 16:57",
                                "field_qr_message": "<p>Quel format souhaites-tu afin que je convertisse celui ci ? WAV ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "169239": {
                            "id": "169239",
                            "fields": {
                                "field_qr_horodatage": "05\/06\/2024 09:29",
                                "field_qr_message": "<p>Et voici en MP3 !&nbsp;<\/p>\r\n\r\n<p>Merci,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "169295": {
                            "id": "169295",
                            "fields": {
                                "field_qr_horodatage": "05\/06\/2024 11:46",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-06-05 11:46:29"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "235106": {
        "nid": 235106,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 05\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-05 14:20:45",
        "changed": "2024-06-06 09:27:07",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "169312": {
                    "id": "169312",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Elle demande à être mise en premiere position dans la file de Carhaix à partir de demain.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2024 14:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "169412": {
                    "id": "169412",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/06\/2024 09:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "169413": {
                    "id": "169413",
                    "fields": {
                        "field_description": "<p>J'ai ajouté Alexia en 1er rang dans la file de Carhaix<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/06\/2024 09:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "169414": {
                    "id": "169414",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/06\/2024 09:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CARHAIX] - CHANGEMENT ORDRE DE LA FILE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/06\/2024 09:21:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235126": {
        "nid": 235126,
        "type": "tache",
        "title": "Tache - LRJ - 06\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-06 15:15:08",
        "changed": "2024-06-07 16:08:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "169523": {
                    "id": "169523",
                    "fields": {
                        "field_description": "<p>Mail d'Aurélie pour demander la modification de l'adresse mail de facturation. <u><strong>Je demande donc à AT de mettre l'adresse :&nbsp;<a href=\"mailto:aurelie.cherbonnier@lrj.group\">aurelie.cherbonnier@lrj.group<\/a>&nbsp;comme adresse de facturation.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/06\/2024 15:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "169525": {
                    "id": "169525",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/06\/2024 15:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "169569": {
                    "id": "169569",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/06\/2024 16:25",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "169714": {
                    "id": "169714",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/06\/2024 16:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "169716": {
                    "id": "169716",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/06\/2024 16:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "169717": {
                    "id": "169717",
                    "fields": {
                        "field_description": "<p>AT me confirme la modification de l'adresse mail de facturation<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/06\/2024 16:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "169718": {
                    "id": "169718",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHERBONNIER Aurélie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/06\/2024 16:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LRJ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DE L'ADRESSE MAIL DE FACTURATION<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/06\/2024 16:08:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "235127": {
                "nid": 235127,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - LRJ - 06\/06\/2024 - 06\/06\/2024 - 15:15",
                "author_uid": 26,
                "created": "2024-06-06 15:15:21",
                "changed": "2024-06-07 16:08:10",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - LRJ - 06\/06\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-06-06 15:15:22"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "LRJ"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "169570": {
                            "id": "169570",
                            "fields": {
                                "field_qr_horodatage": "06\/06\/2024 16:24",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "169524": {
                            "id": "169524",
                            "fields": {
                                "field_qr_horodatage": "06\/06\/2024 15:15",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : LRJ<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE MODIFICATION DE L'ADRESSE MAIL DE FACTURATION<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>06\/06\/2024 15:15 - BALBOT Iwan : <\/strong>Mail d'Aurélie pour demander la modification de l'adresse mail de facturation. <u><strong>Je demande donc à AT de mettre l'adresse :&nbsp;<a href=\"mailto:aurelie.cherbonnier@lrj.group\">aurelie.cherbonnier@lrj.group<\/a>&nbsp;comme adresse de facturation.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "169715": {
                            "id": "169715",
                            "fields": {
                                "field_qr_horodatage": "07\/06\/2024 16:08",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-06-07 16:08:01"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "235150": {
        "nid": 235150,
        "type": "tache",
        "title": "Tache - BODADOU - 07\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-07 12:04:30",
        "changed": "2024-06-10 09:42:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "169666": {
                    "id": "169666",
                    "fields": {
                        "field_description": "<p>Mail de Steven qui me demande la mise en place du message de prédécroché de Kerne Paysage sur le site de Taulé.<\/p>\r\n\r\n<p>je fais la demande à CYBERA. et je delande au passage de mettre en place le ficher d'attente que j'avais aussi eu pour Fouesnant.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/06\/2024 11:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169794": {
                    "id": "169794",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/06\/2024 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169795": {
                    "id": "169795",
                    "fields": {
                        "field_description": "<p>Mail de Neserine vendredi midi pour me confirmer que le nécessaire avait été fait. J'étais absente vendredi après midi donc je fais un test d'appel à l'instant, j'ai bien le prédécroché avant d'avoir Karine en ligne.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2024 09:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169796": {
                    "id": "169796",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/06\/2024 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERNE PAYSAGE - TAULE] MISE EN PLACE MESSAGE PREDECROCHE SUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/06\/2024 09:41:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235155": {
        "nid": 235155,
        "type": "tache",
        "title": "Tache - CAPITAL CONFIANCE - 07\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-07 16:04:37",
        "changed": "2024-06-10 09:02:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "169710": {
                    "id": "169710",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, NDI, 0298553738. Mail de Peggy qui demande à mettre plusieurs à bloquer plusieurs n° de démarcheurs. <u><strong>Je demande à AT de mettre les n° suivant sur liste noire :<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>01 62 24 82 86<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>01 62 24 81 93<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>03 77 23 14 44<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>02 70 00 07 71<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>02 70 23 07 26<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>02 70 00 24 59<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>08 06 03 55 34<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>05 68 19 06 26<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>08 06 04 04 12<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>05 68 19 07 74<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>08 06 04 04 20<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/06\/2024 16:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "169713": {
                    "id": "169713",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/06\/2024 16:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "169762": {
                    "id": "169762",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/06\/2024 01:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "169766": {
                    "id": "169766",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/06\/2024 08:40",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "169768": {
                    "id": "169768",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/06\/2024 09:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "169770": {
                    "id": "169770",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/06\/2024 09:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "169771": {
                    "id": "169771",
                    "fields": {
                        "field_description": "<p>AT confirme la mise sur liste noire des n° indiqués.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2024 09:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "169772": {
                    "id": "169772",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TREGUER Peggy (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/06\/2024 09:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CAPITAL CONFIANCE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MISE SUR LISTE NOIRE DE NUMEROS DEMARCHEURS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/06\/2024 09:02:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "235156": {
                "nid": 235156,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - CAPITAL CONFIANCE - 07\/06\/2024 - 07\/06\/2024 - 16:04",
                "author_uid": 26,
                "created": "2024-06-07 16:04:51",
                "changed": "2024-06-10 09:02:05",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - CAPITAL CONFIANCE - 07\/06\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-06-10 01:00:45"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "CAPITAL CONFIANCE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "169767": {
                            "id": "169767",
                            "fields": {
                                "field_qr_horodatage": "10\/06\/2024 08:34",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ok mais pour la prochaine fois, il me faudra les numéros au format inrernational sans espace : 0033XXXXXXXXX<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "169712": {
                            "id": "169712",
                            "fields": {
                                "field_qr_horodatage": "07\/06\/2024 16:04",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CAPITAL CONFIANCE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE MISE SUR LISTE NOIRE DE NUMEROS DEMARCHEURS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>07\/06\/2024 16:04 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, NDI, 0298553738. Mail de Peggy qui demande à mettre plusieurs à bloquer plusieurs n° de démarcheurs. <u><strong>Je demande à AT de mettre les n° suivant sur liste noire :<\/strong><\/u><br\/>\r\n\r\n<u><strong>01 62 24 82 86<\/strong><\/u><br\/>\r\n\r\n<u><strong>01 62 24 81 93<\/strong><\/u><br\/>\r\n\r\n<u><strong>03 77 23 14 44<\/strong><\/u><br\/>\r\n\r\n<u><strong>02 70 00 07 71<\/strong><\/u><br\/>\r\n\r\n<u><strong>02 70 23 07 26<\/strong><\/u><br\/>\r\n\r\n<u><strong>02 70 00 24 59<\/strong><\/u><br\/>\r\n\r\n<u><strong>08 06 03 55 34<\/strong><\/u><br\/>\r\n\r\n<u><strong>05 68 19 06 26<\/strong><\/u><br\/>\r\n\r\n<u><strong>08 06 04 04 12<\/strong><\/u><br\/>\r\n\r\n<u><strong>05 68 19 07 74<\/strong><\/u><br\/>\r\n\r\n<u><strong>08 06 04 04 20<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "169769": {
                            "id": "169769",
                            "fields": {
                                "field_qr_horodatage": "10\/06\/2024 09:01",
                                "field_qr_message": "<p>Ok, c'est noté. Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-06-10 09:01:50"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "235164": {
        "nid": 235164,
        "type": "tache",
        "title": "Tache - BODADOU - 10\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-10 09:23:13",
        "changed": "2024-06-17 14:57:26",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "169783": {
                    "id": "169783",
                    "fields": {
                        "field_description": "<p>Mail de Cyril W de CYBERA qui m'indique que le 3CX va être passé en V20 ce dimanche 16\/06.<\/p>\r\n\r\n<p>Je fais donc un mail aux 2 utlisatrices + copie Steven afin de pouvoir caler avec elle la MAJ de l'appli en V20 sur leur PC dès le lundi matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2024 09:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170031": {
                    "id": "170031",
                    "fields": {
                        "field_description": "<p>Retour de Christelle pour indiquer qu'elle est dispo n'importe hquand lundi donc faire au plus tôt. Et Karine m'indique être dispo de 8h30 à 12h30.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/06\/2024 14:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170546": {
                    "id": "170546",
                    "fields": {
                        "field_description": "<p>CT avec Christelle (0660463774) qui m'indique qu'elle ne peut plus passer ni recevoir d'appels (en interne aussi).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 09:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "170560": {
                    "id": "170560",
                    "fields": {
                        "field_description": "<p>Christelle (0660463774)&nbsp; OK passage sur l'application V20 faite appels entrants ok par contre appels sortants KO.&nbsp;<\/p>\r\n\r\n<p>Karine (06 16 46 31 67)&nbsp;OK passage sur l'application V20 faite appels entrants ok par contre appels sortants KO.&nbsp;<\/p>\r\n\r\n<p>Appel à CYBERA - Nesrine - afin d'ouvrir un ticket. Nesrine m'indique qu'ils ont effectivement détécté un souci d'appels sortants suite migration en V20 - ils sont sur le sujet.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 09:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "30"
                    }
                },
                "170598": {
                    "id": "170598",
                    "fields": {
                        "field_description": "<p>Appel à CYBERA pour relance. Le souci est toujours en cours d'investigation de leur côté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 11:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170656": {
                    "id": "170656",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/06\/2024 14:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "170657": {
                    "id": "170657",
                    "fields": {
                        "field_description": "<p>Mail d'Aminatou de CYBERA à 13h05 pour m'indiquer que le souci est résolu.&nbsp;<\/p>\r\n\r\n<p>Mail aux clientes afin de les en informer. Christelle me confirme que c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 13:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170658": {
                    "id": "170658",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2024 14:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BLEUNIOU TAULE &amp; JARDINET PROPIG) MIGRATION 3CX EN V20<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/06\/2024 13:59:58"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235165": {
        "nid": 235165,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 10\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-10 09:37:05",
        "changed": "2024-06-10 09:47:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "169790": {
                    "id": "169790",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Elle indique que Gaëlle est actuellement en statut absent et les appels sont dirigé vers Locminé au lieu d'être dirigés vers Anne Marie ou Alexia.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2024 09:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "169797": {
                    "id": "169797",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/06\/2024 09:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "169798": {
                    "id": "169798",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Alexia DUCLOS (0757427218) afin de faire le point car Anne Marie n'a pas pu répondre aux appels car était déjà en ligne et Alexia n'a pas son extension dans la file d'appel.<\/p>\r\n\r\n<p>Vu avec Alexia j'ai ajouté son extension en 4ième position dans la file d'appels.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2024 09:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "169799": {
                    "id": "169799",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/06\/2024 09:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LOUDEAC] - CONFIGURATION DE LA FILE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/06\/2024 09:44:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235178": {
        "nid": 235178,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 10\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-10 17:21:08",
        "changed": "2024-06-17 12:44:24",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "169932": {
                    "id": "169932",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Elle demande à ce que la ligne du Crématorium (Sébastien) soit passé sur l'astreinte de Robic à partir de vendredi fin de journée pour le week-end.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2024 17:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "170128": {
                    "id": "170128",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Alexia DUCLOS (0757427218) afin de faire un point sur la demande car en l'état cela ne veut pas dire grand chose pour la programmation ... Pas de réponse je lui laisse un message vocal afin qu'elle me recontacte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/06\/2024 12:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170418": {
                    "id": "170418",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Alexia DUCLOS (0757427218) pour relance car pas eu de retour.&nbsp;<\/p>\r\n\r\n<p>En fait il faut ajouter dans les files ci dessous pour ce WE l'extension Sébastien 1007 :<\/p>\r\n\r\n<ul>\r\n\t<li>8010 - Grand Champ<\/li>\r\n\t<li>8011 - Vannes<\/li>\r\n\t<li>8012 - Baud<\/li>\r\n\t<li>8016 - Locminé<\/li>\r\n\t<li>Nécessaire fait, à supprimer lundi l'extension de Sébastien des files.<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 12:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170638": {
                    "id": "170638",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/06\/2024 12:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "170639": {
                    "id": "170639",
                    "fields": {
                        "field_description": "<p>Nécessaire fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 12:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170640": {
                    "id": "170640",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2024 12:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CREMATORIUM] - MODIFICATION FILE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/06\/2024 12:44:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235185": {
        "nid": 235185,
        "type": "tache",
        "title": "Tache - OLEA JARDINS - 11\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-11 11:19:35",
        "changed": "2024-06-11 15:08:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "169995": {
                    "id": "169995",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Thomas, 0972514714. CT avec Eva qui demande à modifier les horaires du standard. Je lui demande de me les indiquer par mail pour traçabilité.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/06\/2024 11:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "170026": {
                    "id": "170026",
                    "fields": {
                        "field_description": "<p>Retour d'Eva. <u><strong>Je demande à AT de modifier les horaires du standard comme suit :&nbsp;<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Lundi&nbsp;: 9h -12h et 13h -17h<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Mardi&nbsp;: 9h -12h et 13h -17h<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Mercredi&nbsp;: 9h -12h et 13h-17h<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Jeudi&nbsp;: 9h-12h et 13h-17h<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Vendredi&nbsp;: 9h-12h et 13h -16h<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/06\/2024 12:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "170028": {
                    "id": "170028",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/06\/2024 12:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "170034": {
                    "id": "170034",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/06\/2024 14:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "170058": {
                    "id": "170058",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/06\/2024 14:53",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "170063": {
                    "id": "170063",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/06\/2024 15:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "170064": {
                    "id": "170064",
                    "fields": {
                        "field_description": "<p>Actif Télécom confirme la modification des horaires comme demandé par Eva.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/06\/2024 14:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "170065": {
                    "id": "170065",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LEMESLE Arnaud (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/06\/2024 15:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "OLEA JARDINS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT DES HORAIRES DU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/06\/2024 14:54:00"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "235193": {
                "nid": 235193,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - OLEA JARDINS - 11\/06\/2024 - 11\/06\/2024 - 12:30",
                "author_uid": 26,
                "created": "2024-06-11 12:30:18",
                "changed": "2024-06-11 14:53:43",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - OLEA JARDINS - 11\/06\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-06-11 12:30:19"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "OLEA JARDINS"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "170035": {
                            "id": "170035",
                            "fields": {
                                "field_qr_horodatage": "11\/06\/2024 14:20",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "170027": {
                            "id": "170027",
                            "fields": {
                                "field_qr_horodatage": "11\/06\/2024 12:30",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : OLEA JARDINS<\/p>\r\n\r\n<p>Objet :&nbsp;<p>CHANGEMENT DES HORAIRES DU STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>11\/06\/2024 12:28 - BALBOT Iwan : <\/strong>Retour d'Eva. <u><strong>Je demande à AT de modifier les horaires du standard comme suit :&nbsp;<\/strong><\/u><br\/>\r\n\r\n<u><strong>Lundi&nbsp;: 9h -12h et 13h -17h<\/strong><\/u><br\/>\r\n\r\n<u><strong>Mardi&nbsp;: 9h -12h et 13h -17h<\/strong><\/u><br\/>\r\n\r\n<u><strong>Mercredi&nbsp;: 9h -12h et 13h-17h<\/strong><\/u><br\/>\r\n\r\n<u><strong>Jeudi&nbsp;: 9h-12h et 13h-17h<\/strong><\/u><br\/>\r\n\r\n<u><strong>Vendredi&nbsp;: 9h-12h et 13h -16h<\/strong><\/u><br\/>\r\n<\/li><li><strong>11\/06\/2024 11:18 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, Thomas, 0972514714. CT avec Eva qui demande à modifier les horaires du standard. Je lui demande de me les indiquer par mail pour traçabilité.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "170059": {
                            "id": "170059",
                            "fields": {
                                "field_qr_horodatage": "11\/06\/2024 14:53",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-06-11 14:53:34"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "235186": {
        "nid": 235186,
        "type": "tache",
        "title": "Tache - Tromelin - 11\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-11 11:31:04",
        "changed": "2024-06-11 11:31:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "169999": {
                    "id": "169999",
                    "fields": {
                        "field_description": "<p>Ct avec Caroline, modification du nom d'utilisateur Caroline HELARD (non de jeune fille)&nbsp; en CABON. Nécessaire fait en direct.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/06\/2024 10:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170000": {
                    "id": "170000",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/06\/2024 11:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT NOM UTILISATEUR - CAROLINE EXT 4103<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/06\/2024 10:21:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235187": {
        "nid": 235187,
        "type": "tache",
        "title": "Tache - Tromelin - 11\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-11 11:34:35",
        "changed": "2024-06-11 11:34:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "170002": {
                    "id": "170002",
                    "fields": {
                        "field_description": "<p>CT avec Caroline (06.11.28.53.62), souci de micro casque (Air By AfterShokz)&nbsp;pas détécté sur son PC via 3CX. Et doublon de sonnerie 3CX même une fois que l'appel est décroché.<\/p>\r\n\r\n<p>Au final je suprime l'appli V20 sur son PC et met en place l'extension Chrome pour avoir une appli plus légère sur le PC qui semble avoir du mal avec la V20.<\/p>\r\n\r\n<p>Test fait tout est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/06\/2024 11:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "30"
                    }
                },
                "170003": {
                    "id": "170003",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/06\/2024 11:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXT 4103 - CAROLINE - SOUCI MICRO ET DOUBLON SONNERIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/06\/2024 11:32:14"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235197": {
        "nid": 235197,
        "type": "tache",
        "title": "Tache - BODADOU - 12\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-12 09:23:55",
        "changed": "2024-06-21 11:40:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "170087": {
                    "id": "170087",
                    "fields": {
                        "field_description": "<p>Mail de Steven hier soir qui m'indique qu'il semble que depuis la porta de lundi les nom des collaborateurs enregistrés sur l'annuaire interne ne remontent plus sur les écrans des postes fixes lors d'un appel au standard de KERNE. Pas pratique du tout ...<\/p>\r\n\r\n<p>Je fais remonter cela à WESTELECOM par mail car très certainement une conf à revoir côté IPBX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/06\/2024 09:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170354": {
                    "id": "170354",
                    "fields": {
                        "field_description": "<p>Steven a eu pour retour qu'il fallait qu'il fasse suivre de nouveau le carnet de contact à WESTELECOM alors que celui ci était déjà en place depuis longtemps. Il indique donc cela à Yoann par retour de mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 08:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170604": {
                    "id": "170604",
                    "fields": {
                        "field_description": "<p>Mail de Steven à nouveau vendredi soir pour relance à WT. Et retour de Yoann ce matin pour indiquer qu'il fait le point avec Kilian car il ne sait pas ce qui a été fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 11:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170936": {
                    "id": "170936",
                    "fields": {
                        "field_description": "<p>Mail de relance de Steven à Yoann.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2024 10:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171266": {
                    "id": "171266",
                    "fields": {
                        "field_description": "<p>Mail de relance de Steven à Yoann avec copie support WT et JMD.<\/p>\r\n\r\n<p>De mon côté je relance aussi Gwnaëlle de WT qui n'est pas dans la boucle du sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/06\/2024 17:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171398": {
                    "id": "171398",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/06\/2024 11:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "171399": {
                    "id": "171399",
                    "fields": {
                        "field_description": "<p>Yoann a répondu ce matin à Steven que le souci est réglé.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/06\/2024 11:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171400": {
                    "id": "171400",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/06\/2024 11:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERNE QUIMPER] REMONTE NOM UTLISATEURS SUR POSTES FIXE NOK&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/06\/2024 11:40:36"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235209": {
        "nid": 235209,
        "type": "tache",
        "title": "Tache - TEVA - 12\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-12 15:22:44",
        "changed": "2024-06-12 15:22:44",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-12 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "170168": {
                    "id": "170168",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, , 0252569091. Anne LE PAPE (0632410805 ligne perso). Elle me signale que les appels entrant n'aboutissent plus, appel internes KO et sortant OK sur sa ligne (1111).&nbsp;&nbsp;La ligne d'Amélie (1112) ne sonne plus non plus. Son extension était en statut \"absent\", je la repasse en disponible. La ligne de Stéphane ROBILLARD (1113) est fonctionnelle, test Ok.&nbsp;<\/p>\r\n\r\n<p>Horodatage : du 0298934910 vers le 0252569091, dirigé vers la messagerie immédiatement. Le poste d'Anne (1111) n'est plus enregistré. Je contacte Coriolis pour qu'ils puissent réenregistrer le poste d'Anne. Postre réenregistré, je teste la ligne, l'appel aboutit.&nbsp;<\/p>\r\n\r\n<p>Lignes à nouveau fonctionnelles<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/06\/2024 14:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "45"
                    }
                },
                "170170": {
                    "id": "170170",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BIENASSIS Angélique (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/06\/2024 15:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "TEVA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS ENTRANTS KO SUR TROIS EXTENSSIONS 1111 - 1112 - 1113<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/06\/2024 14:23:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235233": {
        "nid": 235233,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 14\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-14 09:44:12",
        "changed": "2024-06-14 17:55:21",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "170368": {
                    "id": "170368",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218), elle demande à ce que Margaux passe en première position dans la file de Carhaix à partir de ce soir<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 09:41",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "170531": {
                    "id": "170531",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/06\/2024 17:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "170532": {
                    "id": "170532",
                    "fields": {
                        "field_description": "<p>Modification effectuée ce jour. Margot est en première dans la file de Carhaix<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 17:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "170533": {
                    "id": "170533",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/06\/2024 17:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CARHAIX] - MODIFICATION FILE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/06\/2024 17:54:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235240": {
        "nid": 235240,
        "type": "tache",
        "title": "Tache - Tromelin - 14\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-14 11:14:04",
        "changed": "2024-06-28 11:07:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "170381": {
                    "id": "170381",
                    "fields": {
                        "field_description": "<p>CT avec Caroline (4103) qui indique pouvoir passer et recevoir des appels mais n'entend pas ses interlocuteurs et inversement.&nbsp;<\/p>\r\n\r\n<p>Horodatage :<\/p>\r\n\r\n<p>Du 0298208007 vers le 0298934910, appel signalé mais impossible d'entendre l'appelant qui n'entendait pas non plus<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 11:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "170392": {
                    "id": "170392",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/06\/2024 11:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "170393": {
                    "id": "170393",
                    "fields": {
                        "field_description": "<p>Ticket en cours de mon côté depuis hier pour CAROLINE et déjà remonté à CYBERA + relance ce matin.&nbsp;<\/p>\r\n\r\n<p>Ci dessous le détail du ticket :&nbsp;<\/p>\r\n\r\n<p>&nbsp;soucis sur son appli PC ET smartphone. Vérifications faites avec elles comme suit et voici les soucis rencontrés&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Sur Smartphone&nbsp;: déconnexion hyper fréquente de 3CX – à la place du carré vert il est noté «&nbsp;en cours de reconnexion&nbsp;» cela prend plusieurs secondes voir minutes à se reconnecter. Caroline est sur le réseau Wifi «&nbsp;Wifi&nbsp;». Elle a un SAMSUNG A21s (idem que moi) MAJ smartphone ok le 16\/05\/24 – paramétrages aussi ok au niveau de l’appli (pas de restriction d’usage de la batterie). &nbsp;elle est la seule à me faire remonter ce souci alors que d’autres sont aussi sur la wifi ..<\/li>\r\n\t<li>Sur PC&nbsp;: grosse latence entre le moment où elle décroche l’appel et le moment où la voix passe dans les 2 sens (de 5s à 18s de latence sur nos tests d’appels). Tests faits en haut-parleur sur le PC, avec un casque filaire Jabra et un casque Bluetooth, je n’arrive pas à avoir un système mieux que l’autre ..&nbsp; Souci du PC pas réactif&nbsp;? Sachant que Caroline est en RJ45 sur la FTTO.<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 11:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170684": {
                    "id": "170684",
                    "fields": {
                        "field_description": "<p>Appel à CYBERA pour relance - pas de réponse car déjà tous en ligne. Je laisse un message vocal + mail à Aminatou.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 16:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "170762": {
                    "id": "170762",
                    "fields": {
                        "field_description": "<p>CT avec Aminatou de CYBERA qui m'indique qu'elle est entrain d'investiguer avec Cyril car RAS côté paramétrage. Cyril W creuse le sujet de son côté et doit me recontacter par téléphone ce jour pour point sur l'avancée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/06\/2024 10:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170854": {
                    "id": "170854",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Ronan LE MEZO (0787064268). Il m'indique avoir changé lundi le PC de Caroline et à priori depuis plus de souci.<\/p>\r\n\r\n<p>A vérifier jeudi matin quand je serai sur site si toujours bien stable.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/06\/2024 15:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171000": {
                    "id": "171000",
                    "fields": {
                        "field_description": "<p>Appel de Caroline (0611285362) pour m'indiquer que là elle n'arrive plus à décrocher et raccrocher les appels or depuis le changement de PC tout était nickel.<\/p>\r\n\r\n<p>Je fais un test avec elle sur la desktop app V20 effectivement KO. Je met en place le module d'extension Chrome sur son PC et bien fonctionnel. Par contre souci lorsque Caroline est en ligne sur son 06 alors les appels de 3CX tombent de suite sur répondeur et sur le journal d'appel admin 3CX il est carrément noté que c'est l'appelant qui raccroche l'appel or ce n'est pas le cas ... Une fois que Caroline a raccroché sur son 06 alors les appels entrants étaient à nouveaux ok.&nbsp;<\/p>\r\n\r\n<p>Appel à CYBERA afin de régler le souci. J'ai Loic en ligne qui m'indique voir cela de suite avec Caroline et revenir vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2024 14:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "171134": {
                    "id": "171134",
                    "fields": {
                        "field_description": "<p>Loic de CYBERA a bien recontacté Caroline hier. Je laisse la tâche ouverte pour surveillance.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/06\/2024 11:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171337": {
                    "id": "171337",
                    "fields": {
                        "field_description": "<p>Caroline a eu de nouveau des soucis hier et ce matin sur le PC notamement. J'ai revu de nouveau les paramétrages sur Chrome et demande à Caroline de revenir vers moi si souci de nouveau<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/06\/2024 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "172648": {
                    "id": "172648",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/06\/2024 11:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172649": {
                    "id": "172649",
                    "fields": {
                        "field_description": "<p>RAS depuis, je ferme le ticket.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/06\/2024 11:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172650": {
                    "id": "172650",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/06\/2024 11:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SOUCI DECONNEXION COMPTE SOFTPHONE - EXT 4103 (CAROLINE)<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/06\/2024 11:07:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235242": {
        "nid": 235242,
        "type": "tache",
        "title": "Tache - Tromelin - 14\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-14 11:46:33",
        "changed": "2024-06-14 12:31:12",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "170397": {
                    "id": "170397",
                    "fields": {
                        "field_description": "<p>Ticket ouvert auprès de CYBERA hier suite à conf avant hier avec Ronan et Sophie&nbsp;<\/p>\r\n\r\n<p><b><u>Rappel d’un correspondant depuis le journal d’appel&nbsp;:<\/u><\/b><\/p>\r\n\r\n<p>Ronan m’a fait remonté qu’à l’usage il a constaté que certain correspondant dans le journal d’appel apparaissent en +33, mais pas tous. Souci impossible de rappeler ceux en +33<\/p>\r\n\r\n<p>Mail d'Aminatou de CYBERA ce matin pour me confirmer qu'elle a résolu le souci; et fait un test d'appel de son côté afin de s'en assurer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 11:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170406": {
                    "id": "170406",
                    "fields": {
                        "field_description": "<p>Mail à Ronan afin de m'assurer que cela est bien fonctionnel pour lui.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 11:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170423": {
                    "id": "170423",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/06\/2024 12:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "170424": {
                    "id": "170424",
                    "fields": {
                        "field_description": "<p>Mail de Sophie qui me confirme le bon fonctionnement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 12:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170425": {
                    "id": "170425",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/06\/2024 12:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RAPPEL DE CORRESPONDANT SUR JOURNAL D'APPEL EN +33<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/06\/2024 12:30:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235243": {
        "nid": 235243,
        "type": "tache",
        "title": "Tache - Tromelin - 14\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-14 11:47:46",
        "changed": "2024-06-14 11:47:46",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "170399": {
                    "id": "170399",
                    "fields": {
                        "field_description": "<p>Ticket ouvert auprès de CYBERA hier suite à conf avant hier avec Ronan et Sophie<\/p>\r\n\r\n<p>Sophie m’a fait remonté que lorsqu’ils écoutaient les messages vocaux sur le répondeur des postes fixes il n’y avait pas la date et l’heure d’énoncée. Vérification faite sur l’admin, j’ai pu constater que l’option été décochée. Afin d’agir rapidement pour Patricia et Catherine qui ont les répondeurs de l’accueil j’ai fait le nécessaire de suite pour elles + j'ai demandé à CYBERA de faire le nécessaire pour les auyres utlisateurs.&nbsp;<\/p>\r\n\r\n<p>Nécessaire fait ce jour pour les autres.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/06\/2024 11:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170400": {
                    "id": "170400",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/06\/2024 11:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RENDRE VISIBLE LA DATE\/HEURE DU DEPOT DE MESSAGE VOCAL SUR REPONDEUR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/06\/2024 11:45:14"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235394": {
        "nid": 235394,
        "type": "tache",
        "title": "Tache - Tromelin - 17\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-17 16:25:19",
        "changed": "2024-06-17 17:03:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "170682": {
                    "id": "170682",
                    "fields": {
                        "field_description": "<p>Mail de Catherine qui m'indique que les horaires d'ouvertures pour le standard&nbsp;0298209394 - Tromelin et Cie ne sont pas ok car ce matin 2 appels sont passés avant 8h30.<\/p>\r\n\r\n<p>Pour rappel les horaires d'ouvertures sont les suivantes :&nbsp;8H30-12H15 et 13H30-17H30<\/p>\r\n\r\n<p>Je fais donc la remontée à CYBERA - Aminatou - afin que cela soit rectifié.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 16:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170703": {
                    "id": "170703",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/06\/2024 17:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "170704": {
                    "id": "170704",
                    "fields": {
                        "field_description": "<p>Retour d'Aminatou qui m'indique qu'en fait lors de la dernière demande il avait été demandé 8h et non 8h30, elle vient donc de faire la modification.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 17:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170705": {
                    "id": "170705",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2024 17:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>LIGNE&nbsp;0298209394 - HORAIRES OUVERTURES PAS OK<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/06\/2024 17:03:52"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235396": {
        "nid": 235396,
        "type": "tache",
        "title": "Tache - KERIOTEL - 17\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-17 16:57:42",
        "changed": "2024-06-17 17:07:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "170692": {
                    "id": "170692",
                    "fields": {
                        "field_description": "<p>Appel d'Henri (0699877647) qui m'indique qu'il avait signalé que lors des appels sortants il y a un 02 58 qui apparait à la place du 02.98.53.34.44 ... et que ce n'est toujours pas ok.<\/p>\r\n\r\n<p>Appel à CYBERA afin que le nécessaire soit fait de suite. J'ai Nesrine en ligne qui m'indique qu'elle vient de faire de suite la modification.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 16:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170694": {
                    "id": "170694",
                    "fields": {
                        "field_description": "<p>Je contacte Henri (0699877647) afin de faire un test. Henri me demande de le recontacter d'ici 5min.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 16:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170706": {
                    "id": "170706",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/06\/2024 17:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "170707": {
                    "id": "170707",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Henri (0699877647) nous faisons le test d'appel sortant en direct, et c'est bien ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 17:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170708": {
                    "id": "170708",
                    "fields": {
                        "field_description": "Une notification a été envoyée à  Henri (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2024 17:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER SUD] SOUCI NUMERO D'APPEL EN SORTIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/06\/2024 17:06:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235397": {
        "nid": 235397,
        "type": "tache",
        "title": "Tache - FIIISH - 17\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-17 17:00:32",
        "changed": "2024-12-09 22:08:28",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "170696": {
                    "id": "170696",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Thomas CARVAL (0298848009). Thomas m'indique que Marie Laure (1406) a un soucis quand elle utilise Teams et qu'elle répond à un appel 3CX, ça coupe l'application Teams et inversement. Sébastien rappel Thomas.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 16:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "170719": {
                    "id": "170719",
                    "fields": {
                        "field_description": "<p>Test en cours entre 3CX et Teams avec différents casques pour reproduire l'incident et trouver une solution à long terme. Attente retour Sebastien LE JEUNE.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 17:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "171022": {
                    "id": "171022",
                    "fields": {
                        "field_description": "<p>Echanges entre Sébastien et Thomas lundi, solution de contournement donnée par Sébastien, brancher un casque sur la prise jack et indiquer à Teams d'utiliser celui ci afin de ne pas couper l'appel en cours sur 3CX.<\/p>\r\n\r\n<p>Et CYBERA (autre opérateur calé en technique)&nbsp; doit revenir vers nous voir s'ils n'auraient pas une solution autre que celle de contournement. J'ai relancé Cyril W par téléphone à l'instant sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2024 15:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172660": {
                    "id": "172660",
                    "fields": {
                        "field_description": "<p>Mail de relance à Cybera afin de savoir s'il a pu avancer sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/06\/2024 11:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174132": {
                    "id": "174132",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à Cyril W.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2024 10:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175311": {
                    "id": "175311",
                    "fields": {
                        "field_description": "<p>Relance à Cyril W.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/07\/2024 15:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175837": {
                    "id": "175837",
                    "fields": {
                        "field_description": "<p>Cyril W est en congés et de retour le 30\/07.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2024 10:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177422": {
                    "id": "177422",
                    "fields": {
                        "field_description": "<p>Relance à Cyril W suite à son retour de congés.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 10:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177698": {
                    "id": "177698",
                    "fields": {
                        "field_description": "<p>Retuor de CYBERA:<\/p>\r\n\r\n<p><em>\"Avec mon casque (Aftershokz Comm2) connecté en Bluetooth au PC, lorsque je suis en réunion Teams, si on m'appelle sur 3CX, j'ai un pop-up d'appel sur le PC et je peux décrocher, puis revenir au Teams après.\"<\/em><\/p>\r\n\r\n<p><em>\"<\/em><\/p>\r\n\r\n<p><em>\"Durant nos tests on répondait avec la souris, maintenant je sais que sur mon casque quand je raccroche (via son bouton), ca m'ouvre Teams par défaut (car Windows configuré comme cela). Il faut donc quand il y a un appel répondre avec la souris au lieu de privilégié la réponse via le casque qui n'intéragit que sur Teams et pas 3CX.\"<\/em><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 13:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177699": {
                    "id": "177699",
                    "fields": {
                        "field_description": "<p>Mail à Thomas afin de lui demander de tester de décrocher les appels avec la souris voir si pas de coupure à ce moment là.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 14:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178813": {
                    "id": "178813",
                    "fields": {
                        "field_description": "<p>Je relance Thomas pour savoir s'il a pu tester la solution indiquée par Cyril W.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/08\/2024 10:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179978": {
                    "id": "179978",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/09\/2024 17:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179979": {
                    "id": "179979",
                    "fields": {
                        "field_description": "<p>CT avec Thomas. Pas de retour de sa collègue. Nous convenons de clore la demande et de la réouvrir au besoin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2024 17:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179980": {
                    "id": "179980",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CARVAL Thomas (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/09\/2024 17:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FIIISH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE CONFLIT 3CX - TEAMS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/09\/2024 17:25:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189385": {
                    "id": "189385",
                    "fields": {
                        "field_ci_commentaire": "Relancer le client sur le sujet si pas de retour du aux congés d'été.\r\n"
                    }
                }
            }
        }
    },
    "235398": {
        "nid": 235398,
        "type": "tache",
        "title": "Tache - KERIOTEL - 17\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-17 17:01:39",
        "changed": "2024-06-28 11:09:44",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "170698": {
                    "id": "170698",
                    "fields": {
                        "field_description": "<p>Appel d'Henri (0699877647) qui me demande d'avoir la possibilité d'avoir une touche pour renvoi des appels du fixe vers son 06.<\/p>\r\n\r\n<p>Je demande à CYBERA de me faire suivre des comptes admin afin que je puisse mettre en palce la TP sur le poste de l'accueil.<\/p>\r\n\r\n<p>&nbsp;Nesrine m'indique me faire suivre le compte rapidement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 16:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170786": {
                    "id": "170786",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/06\/2024 10:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "170787": {
                    "id": "170787",
                    "fields": {
                        "field_description": "<p>Compte bien reçu hier après midi et touche mise en place à l'instant de mon côté.<\/p>\r\n\r\n<p>Mail à Henri afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/06\/2024 10:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170788": {
                    "id": "170788",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à Henri (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/06\/2024 10:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "171224": {
                    "id": "171224",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/06\/2024 14:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "171225": {
                    "id": "171225",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Henri (0699877647) qui m'indique que lorsqu'il appuie sur la touche ça coupe la sonnerie du poste accueil et le DECT continu de sonner mais pas de renvoi vers son mobile. Par contre lorsqu'il appuie sur la touche il lui est bien indiqué que le poste passe en statut absent et ce statut a pour prog de renvoyer les appels vers son mobile.&nbsp;<\/p>\r\n\r\n<p>Appel à Nesrine de CYBREA pour revoir cela. Nesrine m'indique que pour éviter ce souci elle va faire sonner 1 seconde le poste accueil tout seul puis le groupe poste accueil + DECT et comme cela le renvoi sera fonctionnel. Nesrine revient vers moi une fois que c'est fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/06\/2024 14:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "171249": {
                    "id": "171249",
                    "fields": {
                        "field_description": "<p>Mail de Nesrine pour me confirmer qu'elle a fait le nécessaire donc à tester avec le client et lui confirmer si bien ok.<\/p>\r\n\r\n<p>Appel téléphonique à Henri (0699877647) pour tester. Henri est déjà en ligne donc m'indique me recontacter.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/06\/2024 16:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171254": {
                    "id": "171254",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Henri (0699877647). Nous faisons un test d'appel - ça ne fonctionne pas, je fais donc la remontée à Nesrine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/06\/2024 16:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171702": {
                    "id": "171702",
                    "fields": {
                        "field_description": "<p>Relance à Nesrine de CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/06\/2024 14:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172174": {
                    "id": "172174",
                    "fields": {
                        "field_description": "<p>Nesrine m'indique hier soir que le souci est résolu.<\/p>\r\n\r\n<p>Appel téléphonique à Henri (0699877647)n afin de vérifier. Il m'indique que pas du tout est en plus hier soir il a eu CYBERA un peu après 18h car plus rien ne fonctionnait correctement. Le souci a été résolu mais pas les renvois d'appels. Je lui indique donc contcater CYBERA afin de faire le point.<\/p>\r\n\r\n<p>Appel à CYBERA. J'ai Sissi en ligne qui m'indique que les techs sont en ligne donc rappeler d'ici 5\/10 min..<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/06\/2024 10:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172183": {
                    "id": "172183",
                    "fields": {
                        "field_description": "<p>CT avec Nathan de CYBERA, il m'indique refaire le point en interne de son côté et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/06\/2024 11:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172326": {
                    "id": "172326",
                    "fields": {
                        "field_description": "<p>Echanges avec Bathan par téléphone t mail de Natha pour récap de ce qui est en place. A tester demain lors de mon passage.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/06\/2024 17:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172546": {
                    "id": "172546",
                    "fields": {
                        "field_description": "<p>Pas encore OK, Loic est sur le sujet car souci côté trunk directement. Il revient vers moi dès que c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2024 16:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172651": {
                    "id": "172651",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/06\/2024 11:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172652": {
                    "id": "172652",
                    "fields": {
                        "field_description": "<p>Nombreux échanges entre Henri et Cybera hier suite à mon passage. Ok depuis hier soir.<\/p>\r\n\r\n<p>A noter que lors du renvoi d'appel le DECT lui continue de sonner si Henri ne décroche pas les appels sur son mobile. Test fait avec Henri ce matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/06\/2024 11:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172653": {
                    "id": "172653",
                    "fields": {
                        "field_description": "Une notification a été envoyée à  Henri (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/06\/2024 11:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER SUD] TOUCHE PROGRAMMABLE SUR POSTE FIXE ACCUEIL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/06\/2024 11:08:11"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "10"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235399": {
        "nid": 235399,
        "type": "tache",
        "title": "Tache - URBATYS - 17\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-17 17:01:42",
        "changed": "2024-06-17 17:13:32",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "170700": {
                    "id": "170700",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Viviane PRAT (0298900493). Elle indique que l'extension de Gilles a été renumérotée (anciennement 1112 et actuellement 1116) et que les BLF apparaissent grisée.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 16:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "170709": {
                    "id": "170709",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/06\/2024 17:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "170710": {
                    "id": "170710",
                    "fields": {
                        "field_description": "<p>Je fais les modifs sur les BLF des postes fixes suivants :<\/p>\r\n\r\n<ul>\r\n\t<li>Ext 1101<\/li>\r\n\t<li>Ext 1102&nbsp;<\/li>\r\n\t<li>Ext 1103<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2024 17:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "170711": {
                    "id": "170711",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2024 17:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION BLF<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/06\/2024 17:11:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235495": {
        "nid": 235495,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 19\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-19 15:08:24",
        "changed": "2024-06-19 15:08:24",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "171006": {
                    "id": "171006",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, , 0297340700<\/p>\r\n\r\n<p>Mail d'Alexia qui me demande de renommer l'extension 1102 en&nbsp;Patricia JAOUEN.<\/p>\r\n\r\n<p>Nécessaire fait et confirmé par mail à Alexia.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2024 15:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171008": {
                    "id": "171008",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2024 15:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[GALLO] RENOMMER EXT 1102 EN&nbsp;Patricia JAOUEN<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/06\/2024 15:07:30"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235496": {
        "nid": 235496,
        "type": "tache",
        "title": "Tache - AMBULANCES KERAVAL - 19\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-19 15:38:51",
        "changed": "2024-07-15 15:22:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "171026": {
                    "id": "171026",
                    "fields": {
                        "field_description": "<p>Mail de Cyril W de CYBERA qui me demande d'avoir le GO du client pour intervention de Nathan le 15\/07 entr 12h et 14h pour upgrade du 3CX en V20. Il pourrait y avoir une petite coupure de la téléphonie fixe de 30min lors de la migration donc un renvoi vers un 06 sera à prévoir.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2024 15:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171028": {
                    "id": "171028",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Christophe KERAVAL (0762477433) afin de valider la date. C'est bien ok pour Christophe, je confirme donc cela par mail à CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2024 15:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174759": {
                    "id": "174759",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/07\/2024 15:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "174760": {
                    "id": "174760",
                    "fields": {
                        "field_description": "<p>SMS de Cyril W pour m'indiquer que l'upgrade en V20 a bien été réalisé ce midi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2024 15:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174761": {
                    "id": "174761",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KERAVAL Christophe (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2024 15:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AMBULANCES KERAVAL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>UPGRADE 3CX EN V20<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/07\/2024 15:20:58"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235498": {
        "nid": 235498,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 19\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-19 16:43:54",
        "changed": "2024-06-19 16:43:54",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "171064": {
                    "id": "171064",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, , 0297340700<\/p>\r\n\r\n<p>CT avec Alexia qui me demande de revoir comme suit les files suivantes et y mettre les agents dans l'ordre suivant :&nbsp;<\/p>\r\n\r\n<p>GUISCRIFF ET LE FAOUET<\/p>\r\n\r\n<ol>\r\n\t<li>Ext 1002&nbsp;<\/li>\r\n\t<li>Ext 1008<\/li>\r\n\t<li>Ext 3001&nbsp;<\/li>\r\n\t<li>Ext 2903<\/li>\r\n<\/ol>\r\n\r\n<p>Nécessaire fait de suite en étant en ligne avec Alexia.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2024 16:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171066": {
                    "id": "171066",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2024 16:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[GALLO] MODIFICATION ORDRE AGENTS DANS FILES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/06\/2024 16:38:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235501": {
        "nid": 235501,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 19\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-19 16:58:05",
        "changed": "2024-06-20 12:19:11",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "171077": {
                    "id": "171077",
                    "fields": {
                        "field_description": "<p>Mail de Maria qui me demande de lui mettre les TP suivantes sur son poste COMPTA :&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Morlaix Paie Fiducial : 0298880703<\/li>\r\n\t<li>Julien Portable : 0633760313<\/li>\r\n\t<li>Patrice Portable : 0757415696<\/li>\r\n<\/ul>\r\n\r\n<p><strong><u>Je demande à ACTIF TELECOM de faire le nécessaire pour l'ajout des TP.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2024 16:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171079": {
                    "id": "171079",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2024 16:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "171156": {
                    "id": "171156",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/06\/2024 11:56",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "171161": {
                    "id": "171161",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/06\/2024 12:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "171167": {
                    "id": "171167",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/06\/2024 12:15",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "171172": {
                    "id": "171172",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/06\/2024 12:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "171174": {
                    "id": "171174",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/06\/2024 12:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "171175": {
                    "id": "171175",
                    "fields": {
                        "field_description": "<p>Ajout des touches programmables demandées fait&nbsp;par l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/06\/2024 12:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171176": {
                    "id": "171176",
                    "fields": {
                        "field_description": "Une notification a été envoyée à  Maria (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/06\/2024 12:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DEM JEZEQUEL] AJOUT TP SUR POSTE COMPTA<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/06\/2024 12:18:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "235502": {
                "nid": 235502,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 19\/06\/2024 - 19\/06\/2024 - 16:58",
                "author_uid": 27,
                "created": "2024-06-19 16:58:22",
                "changed": "2024-06-20 12:18:46",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 19\/06\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-06-20 12:09:23"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "171157": {
                            "id": "171157",
                            "fields": {
                                "field_qr_horodatage": "20\/06\/2024 11:55",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Trop long les étiquettes, 8 caractères visibles<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "171168": {
                            "id": "171168",
                            "fields": {
                                "field_qr_horodatage": "20\/06\/2024 12:13",
                                "field_qr_message": "<p>Ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "171078": {
                            "id": "171078",
                            "fields": {
                                "field_qr_horodatage": "19\/06\/2024 16:58",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[DEM JEZEQUEL] AJOUT TP SUR POSTE COMPTA<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>19\/06\/2024 16:57 - L'HELGOUARC'H Julie : <\/strong>Mail de Maria qui me demande de lui mettre les TP suivantes sur son poste COMPTA :&nbsp;<br\/>\r\n\r\n<ul>\r\n\t<li>Morlaix Paie Fiducial : 0298880703<\/li>\r\n\t<li>Julien Portable : 0633760313<\/li>\r\n\t<li>Patrice Portable : 0757415696<\/li>\r\n<\/ul>\r\n\r\n<strong><u>Je demande à ACTIF TELECOM de faire le nécessaire pour l'ajout des TP.<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "171162": {
                            "id": "171162",
                            "fields": {
                                "field_qr_horodatage": "20\/06\/2024 12:08",
                                "field_qr_message": "<ul>\r\n\t<li>MxPaieFid&nbsp;:&nbsp;0298880703<\/li>\r\n\t<li>Julien P&nbsp;:&nbsp;0633760313<\/li>\r\n\t<li>Patrice P&nbsp;:&nbsp;0757415696<\/li>\r\n<\/ul>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "171173": {
                            "id": "171173",
                            "fields": {
                                "field_qr_horodatage": "20\/06\/2024 12:18",
                                "field_qr_message": "<p>Merci !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-06-20 12:18:40"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "235568": {
        "nid": 235568,
        "type": "tache",
        "title": "Tache - Tromelin - 21\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-21 16:05:17",
        "changed": "2024-06-21 16:05:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "171474": {
                    "id": "171474",
                    "fields": {
                        "field_description": "<p>Mail de Sophie qui me demande à ce que soit bloqué le numéro fixe suivant qui est gênant :&nbsp;05 47 74 49 29.<\/p>\r\n\r\n<p>Je fais de suite le blocage sur l'admin 3CX - Passage du n° en liste noire et le confirme à Sophie par retour de mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/06\/2024 16:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171475": {
                    "id": "171475",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/06\/2024 16:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE BLOCAGE UN NUMERO FIXE PUB&nbsp;05 47 74 49 29<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/06\/2024 16:03:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235620": {
        "nid": 235620,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 24\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-24 15:05:26",
        "changed": "2024-06-25 09:04:33",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "171714": {
                    "id": "171714",
                    "fields": {
                        "field_description": "<p>Johann me fait suivre un mail qu'il avait fait suivre à SK au 29\/02 pour lequel il n'a pas eu de retour.<\/p>\r\n\r\n<p>Il demandait à ce que l'extention 3613 soit renommée au nom de Devos Claude.<\/p>\r\n\r\n<p>Je relance donc SK par mail avec Johann en copie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/06\/2024 14:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171806": {
                    "id": "171806",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/06\/2024 09:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "171807": {
                    "id": "171807",
                    "fields": {
                        "field_description": "<p>SK confirme hier soir avoir traité la demande.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 09:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171808": {
                    "id": "171808",
                    "fields": {
                        "field_description": "Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/06\/2024 09:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RENOMMER EXTENSION 3613<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/06\/2024 09:04:22"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Security Keepers"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235717": {
        "nid": 235717,
        "type": "tache",
        "title": "Tache - GROUPE BRETAGNE BURO - 25\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-25 09:45:31",
        "changed": "2024-06-25 10:01:36",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "171819": {
                    "id": "171819",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe, 0298906127. CT avec Yoann PICHAVANT qui demande à ce que le mode apprentissage soit mis en place sur la ligne&nbsp;0298906127.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 09:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "171840": {
                    "id": "171840",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/06\/2024 10:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "171841": {
                    "id": "171841",
                    "fields": {
                        "field_description": "<p>Mode apprentissage OK pour 120 jours<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 10:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "171842": {
                    "id": "171842",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CANIEZ Vincent (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/06\/2024 10:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE BRETAGNE BURO"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MISE EN PLACE DU MODE APPRENTISSAGE - LIGNE&nbsp;0298906127<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/06\/2024 10:01:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235718": {
        "nid": 235718,
        "type": "tache",
        "title": "Tache - GROUPE BRETAGNE BURO - 25\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-25 09:46:33",
        "changed": "2024-06-25 10:01:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "171823": {
                    "id": "171823",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, IPBX Westelecom, 433.&nbsp;CT avec Yoann PICHAVANT qui demande à ce que le mode apprentissage soit mis en place sur la ligne<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 09:45",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "171837": {
                    "id": "171837",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/06\/2024 10:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "171838": {
                    "id": "171838",
                    "fields": {
                        "field_description": "<p>Mode apprentissage OK pour 120 jours<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 10:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "171839": {
                    "id": "171839",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CANIEZ Vincent (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/06\/2024 10:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE BRETAGNE BURO"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLOEREN] - DEMANDE D'ACTIVATION DU MODE APPRENTISSAGE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/06\/2024 10:00:45"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235720": {
        "nid": 235720,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 25\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-25 09:50:50",
        "changed": "2024-06-28 09:59:19",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "171829": {
                    "id": "171829",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gaëlle Loudeac (0296281740). Elle demande à être placée dans la file de Carhaix jusqu'à vendredi et que Margot soit ajoutée&nbsp;à la file de Loudéac jusqu'à vendredi également. Je mets Margot en 1er dans la file de Loudéac (au lieu de 2nde) et ajoute Gaëlle en 1er position dans la file de Carrhaix. Remettre Margot en 2eme et enlever Gaëlle de Carhaix vendredi soir<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 09:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "171846": {
                    "id": "171846",
                    "fields": {
                        "field_description": "<p>Passage à l'état \"En cours\"<\/p>\r\n",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/06\/2024 10:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "172617": {
                    "id": "172617",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/06\/2024 09:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "172618": {
                    "id": "172618",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Loudeac (0296281740). CT avec Gaelle (2201), elle demande à être mise sur l'agence de Loudéac et que Margot (2202)soit mise sur Carhaix pendant 3 semaines. Nécessaire fait<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/06\/2024 09:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "172619": {
                    "id": "172619",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/06\/2024 09:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CARHAIX - LOUDEAC] - MODIFIER LES FILES D'APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/06\/2024 09:53:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235721": {
        "nid": 235721,
        "type": "tache",
        "title": "Tache - DOCTEUR XAVIER BRIANCEAU - 25\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-25 10:00:54",
        "changed": "2024-06-26 09:14:07",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "171834": {
                    "id": "171834",
                    "fields": {
                        "field_description": "<p>Appel de Jean Luc pour m'indiquer que<u><strong> le DECT ne sonne pas en simultané du poste fixe filaire en cas d'appel entranta lors que cela avait été prévu.<\/strong><\/u><\/p>\r\n\r\n<p>Je demande donc à ACTIF TELECOM de vérifer la conf.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 09:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "171836": {
                    "id": "171836",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/06\/2024 10:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "171858": {
                    "id": "171858",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/06\/2024 11:01",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "172003": {
                    "id": "172003",
                    "fields": {
                        "field_description": "<p>ACTIF TELECOM m'indique que le poste ne remonte pas.&nbsp;<\/p>\r\n\r\n<p>Je contacte Jean Luc (0678845949). Pas de réponse, je lui laisse donc un message vocal afin qu'il me recontacte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 14:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172028": {
                    "id": "172028",
                    "fields": {
                        "field_description": "<p>Appel de Jean Luc pour m'indiquer qu'il n'a pas de réseau sur son mobile donc me recontacte en état sur site dès qu'il le peut.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 14:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172062": {
                    "id": "172062",
                    "fields": {
                        "field_description": "<p>Appel de Jean Luc pour m'indiquer qu'il est à la maison médicale et en fait le RJ45 était débranché... Impossible par contre de faire un test d'appel entrant car standard fermé - faire test demain matin avant 12h30.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 16:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172063": {
                    "id": "172063",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/06\/2024 16:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172071": {
                    "id": "172071",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/06\/2024 16:54",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "172108": {
                    "id": "172108",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/06\/2024 09:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172110": {
                    "id": "172110",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/06\/2024 09:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172111": {
                    "id": "172111",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Xavier BRIANCEAU (0222941250). J'ai une assistante en ligne qui me confirme que c'est ok les 2 postes sonnent bien en même temps.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/06\/2024 09:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172112": {
                    "id": "172112",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIANCEAU Xavier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/06\/2024 09:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DOCTEUR XAVIER BRIANCEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DECT NE SONNE PAS EN APPELS ENTRANTS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/06\/2024 09:13:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "235722": {
                "nid": 235722,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DOCTEUR XAVIER BRIANCEAU - 25\/06\/2024 - 25\/06\/2024 - 10:01",
                "author_uid": 27,
                "created": "2024-06-25 10:01:07",
                "changed": "2024-06-26 09:12:21",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DOCTEUR XAVIER BRIANCEAU - 25\/06\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-06-25 16:40:35"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DOCTEUR XAVIER BRIANCEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "171859": {
                            "id": "171859",
                            "fields": {
                                "field_qr_horodatage": "25\/06\/2024 10:59",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Le DECT mac&nbsp;249AD8DA4F4D n'est plus provisionné depius une semaine. Toujours vérifer les appels sortants lorsque les appels entrants sont ko.<\/p>\r\n\r\n<p>A vérifier pourquoi, branchement etc..<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "172072": {
                            "id": "172072",
                            "fields": {
                                "field_qr_horodatage": "25\/06\/2024 16:52",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Ok pour la présentation, je n'avais pas dû valider la dernière étape<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "171835": {
                            "id": "171835",
                            "fields": {
                                "field_qr_horodatage": "25\/06\/2024 10:01",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DOCTEUR XAVIER BRIANCEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DECT NE SONNE PAS EN APPELS ENTRANTS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>25\/06\/2024 09:43 - L'HELGOUARC'H Julie : <\/strong>Appel de Jean Luc pour m'indiquer que<u><strong> le DECT ne sonne pas en simultané du poste fixe filaire en cas d'appel entranta lors que cela avait été prévu.<\/strong><\/u><br\/>\r\n\r\nJe demande donc à ACTIF TELECOM de vérifer la conf.<br\/>\r\n\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "172064": {
                            "id": "172064",
                            "fields": {
                                "field_qr_horodatage": "25\/06\/2024 16:39",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>Point fait avec le client - ils avaient débranché la borne du DECT, ça fonctionne moins bien ...<\/p>\r\n\r\n<p>Borne rebranchée, appels sortants ok, par contre ressort avec le 09 du poste au lieu du NDI, si tu peux revoir cela ?<\/p>\r\n\r\n<p>Et je ferai demain matin un test d'appel afin de m'assurer que les 2 postes sonnent en même temps.<\/p>\r\n\r\n<p>Merci !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "172109": {
                            "id": "172109",
                            "fields": {
                                "field_qr_horodatage": "26\/06\/2024 09:12",
                                "field_qr_message": "<p>Super merci Nico !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-06-26 09:12:11"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "235836": {
        "nid": 235836,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 25\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-25 12:05:52",
        "changed": "2024-06-25 12:05:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "171919": {
                    "id": "171919",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, , 0297340700. CT avec Alexia. Elle me demande de modifier le mobile rattaché à l'extension 1002 par le&nbsp;0757101691. Je fais le nécessaire ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 12:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "171921": {
                    "id": "171921",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/06\/2024 12:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DU NUMERO DE MOBILE RATTACHE A L'EXTENSION 1002<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/06\/2024 12:01:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235875": {
        "nid": 235875,
        "type": "tache",
        "title": "Tache - Cornouaille RH - 25\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-25 16:14:19",
        "changed": "2024-06-28 10:55:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "172052": {
                    "id": "172052",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Estelle RICHARD (0222941110). Elle m'indique que le voyant poste occupé ne s'aallume plus sur le poste de Mélanie. Je lui indique de le redémarrer electriquement et me faire retour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2024 16:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "172640": {
                    "id": "172640",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/06\/2024 10:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "172641": {
                    "id": "172641",
                    "fields": {
                        "field_description": "<p>CT avec Estelle, elle me confirme que tout est à nouveau OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/06\/2024 10:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "172642": {
                    "id": "172642",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/06\/2024 10:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PLUS DE VOYANT OCCUPE SUR POSTE DE MELANIE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/06\/2024 10:55:01"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "235929": {
        "nid": 235929,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 26\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-26 09:09:21",
        "changed": "2024-06-26 09:39:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "172102": {
                    "id": "172102",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, NDI , 0298690763. CT avec Julien. <strong><u>Il me signale que la messagerie hors ouverture tombe sur celle de Me FANEN à Quimper. Je demande à AT devérifier le routage des appels hors ouverture d'agence et de rétablir la configuration initiale.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/06\/2024 09:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "172105": {
                    "id": "172105",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/06\/2024 09:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "172123": {
                    "id": "172123",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/06\/2024 09:25",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "172131": {
                    "id": "172131",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/06\/2024 09:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "172133": {
                    "id": "172133",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/06\/2024 09:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "172134": {
                    "id": "172134",
                    "fields": {
                        "field_description": "<p>AT me confirme que le mauvais routage de la messagerie est maintenant corrigé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/06\/2024 09:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "172135": {
                    "id": "172135",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JEZEQUEL Julien (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/06\/2024 09:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ERREUR DE RENVOI VERS MESSAGERIE HORS OUVERTURE DE BUREAU<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/06\/2024 09:38:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "235930": {
                "nid": 235930,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 26\/06\/2024 - 26\/06\/2024 - 09:09",
                "author_uid": 26,
                "created": "2024-06-26 09:09:35",
                "changed": "2024-06-26 09:38:32",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 26\/06\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-06-26 09:09:35"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "172124": {
                            "id": "172124",
                            "fields": {
                                "field_qr_horodatage": "26\/06\/2024 09:21",
                                "field_qr_message": "<p>oups c'est rectifié<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "172104": {
                            "id": "172104",
                            "fields": {
                                "field_qr_horodatage": "26\/06\/2024 09:09",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>ERREUR DE RENVOI VERS MESSAGERIE HORS OUVERTURE DE BUREAU<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/06\/2024 09:04 - BALBOT Iwan : <\/strong>Ligne : Coriolis fixe, Fixe, NDI , 0298690763. CT avec Julien. <strong><u>Il me signale que la messagerie hors ouverture tombe sur celle de Me FANEN à Quimper. Je demande à AT devérifier le routage des appels hors ouverture d'agence et de rétablir la configuration initiale.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "172132": {
                            "id": "172132",
                            "fields": {
                                "field_qr_horodatage": "26\/06\/2024 09:38",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-06-26 09:38:22"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "235948": {
        "nid": 235948,
        "type": "tache",
        "title": "Tache - Tromelin - 26\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-26 15:17:18",
        "changed": "2024-06-26 15:17:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "172266": {
                    "id": "172266",
                    "fields": {
                        "field_description": "<p>Echange mail avec Ronan, il souhiate l'attribution d'un SDA pour les magasin, un poste Magasin 1 et un autre pour magasin 2, peut importe le SDA.<\/p>\r\n\r\n<p>Je fais donc l'attribution comme suit :&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Magasin&nbsp; 1 :&nbsp;02 98 20 94 78<\/li>\r\n\t<li>Magasin&nbsp; &nbsp;:&nbsp;02 98 20 94 79<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/06\/2024 15:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172267": {
                    "id": "172267",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/06\/2024 15:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ATTRIBUTION SDA A MAGASIN 1 ET MAGASIN 2&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/06\/2024 15:13:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236006": {
        "nid": 236006,
        "type": "tache",
        "title": "Tache - Tromelin - 27\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-27 09:02:47",
        "changed": "2024-06-27 11:49:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "172349": {
                    "id": "172349",
                    "fields": {
                        "field_description": "<p>Mail de Sophie pour me demander de bloquer des n° de pub :<\/p>\r\n\r\n<ul>\r\n\t<li>05 47 74 49 29 - Déjà bloqué de mon côté mais arrive toujours à appeler<\/li>\r\n\t<li>01 73 00 20 40<\/li>\r\n<\/ul>\r\n\r\n<p>Je fais donc la demande à CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2024 08:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172464": {
                    "id": "172464",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/06\/2024 11:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172465": {
                    "id": "172465",
                    "fields": {
                        "field_description": "<p>Loic de CYBERA vient de faire le nécessaire. Mail à Sophie afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2024 11:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172466": {
                    "id": "172466",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/06\/2024 11:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>BLOQUER N° PUB SUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/06\/2024 11:48:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236007": {
        "nid": 236007,
        "type": "tache",
        "title": "Tache - KERIOTEL - 27\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-27 09:07:28",
        "changed": "2024-06-27 09:42:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "172352": {
                    "id": "172352",
                    "fields": {
                        "field_description": "<p>CT avec Frédéric DERRIEN d'IBS qui est sur site et qui indique que l'autocom va être arrété. Il demande à ce que la ligne soit renvoyée vers le 0637748380 le temps de la coupure.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2024 09:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "172369": {
                    "id": "172369",
                    "fields": {
                        "field_description": "<p>La portabilité du fixe étant à 10h l'opérateur cédant ne pourra pas mettre de renvoi d'appel .. Le nouveau poste fixe lui est déjà installé donc fonctionnel pour la porta de 10h. Je tente de recontacter Frédéric d'IBS sur son mobile pour faire le point sur le sujet. Pas de réponse, je lui laisse donc un message vocal.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2024 09:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172375": {
                    "id": "172375",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/06\/2024 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172376": {
                    "id": "172376",
                    "fields": {
                        "field_description": "<p>CT avec Frédéric qui me confirme que donc pas de renvoi à faire, il pensait de son côté que la porta était à 14h et non pas 10h.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2024 09:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172377": {
                    "id": "172377",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/06\/2024 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BRIT HOTEL - ERGUE] - DEMANDE DE RENVOI D'APPEL VERS MOBILE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/06\/2024 09:41:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236011": {
        "nid": 236011,
        "type": "tache",
        "title": "Tache - COMADYM - 27\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-27 10:39:02",
        "changed": "2024-07-01 10:23:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "172424": {
                    "id": "172424",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Standard Quimper - - 0298906191, 267584<\/p>\r\n\r\n<p>Appel d'Audrey pour indiquer qu'Anne a des soucis sur son 3CX et casque depuis un certain temps et uniquement Anne. Impossible de décrocher la plupart du temps les appels au casque, ko par moment aussi en clic souris pour décroche rles appels, redémarrage du PC et de l'appli a faire afin que le clic souris refonctionne.&nbsp;<\/p>\r\n\r\n<p>J'indique à Audrey qu'il faut que nous puissions prendre la main sur le PC afin de réinstaller 3CX je pense + vérifier l'intégration du casque ainsi que la MAJ de celui ci.<\/p>\r\n\r\n<p>Vu avec Audrey elle va me recontacter demain après 12h sur ma ligne directe afin de faire cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2024 10:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172704": {
                    "id": "172704",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Audrey MORVAN (0298906191) car pas été recontactée. Standard fermé. Je fais donc un mail à Audrey.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/06\/2024 12:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172707": {
                    "id": "172707",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part d'Audrey MORVAN (0298906191). Team viwer fait, revérification de l'intégration du casque sur 3CX qui n'était pas entièrement bonne, donc remise au propre. Vérification des MAJ du casque et du dongle USB - Ok déjà à jour. Mise en place de 3CX en mode PWA afin de ne pas avoir à passer à chaque fois par le navigateur Chrome.<\/p>\r\n\r\n<p>A vérifier une fois le standard réouvert que les changements auront permis de résoudre les soucis d'Anne. Audrey m'indique revenir vers moi dans tous les cas pour point.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/06\/2024 12:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172864": {
                    "id": "172864",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/07\/2024 10:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172865": {
                    "id": "172865",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Audrey MORVAN (0298906191) afin de m'assurer que c'est ok. J'ai Anne en ligne qui me confirme que le souci est réglé suite aux changements effectués vendredi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2024 10:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172866": {
                    "id": "172866",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MORVAN Audrey (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/07\/2024 10:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SOUCI 3CX SUR EXTENTION 1111 ANNE UNIQUEMENT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/07\/2024 10:17:11"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236159": {
        "nid": 236159,
        "type": "tache",
        "title": "Tache - Julien FANEN - 28\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-28 09:06:51",
        "changed": "2024-06-28 11:56:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "172580": {
                    "id": "172580",
                    "fields": {
                        "field_description": "<p>Mail de Me FANEN qui me demande de<u><strong> supprimer le prédécroché en place.<\/strong><\/u><\/p>\r\n\r\n<p>Je fais suivre la demande à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/06\/2024 09:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172582": {
                    "id": "172582",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/06\/2024 09:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172665": {
                    "id": "172665",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/06\/2024 11:20",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "172676": {
                    "id": "172676",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/06\/2024 11:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172678": {
                    "id": "172678",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/06\/2024 11:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172679": {
                    "id": "172679",
                    "fields": {
                        "field_description": "<p>Prédécroché bien supprimé.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/06\/2024 11:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172680": {
                    "id": "172680",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FANEN Julien (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/06\/2024 11:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Julien FANEN"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SUPPRIMER PREDECROCHE EN PLACE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/06\/2024 11:55:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "236160": {
                "nid": 236160,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Julien FANEN - 28\/06\/2024 - 28\/06\/2024 - 09:07",
                "author_uid": 27,
                "created": "2024-06-28 09:07:12",
                "changed": "2024-06-28 11:55:48",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Julien FANEN - 28\/06\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-06-28 09:07:12"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Julien FANEN"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "172666": {
                            "id": "172666",
                            "fields": {
                                "field_qr_horodatage": "28\/06\/2024 11:20",
                                "field_qr_message": "<p>Bonjour Julie,<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>C'est fait.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Cdt,<\/p>\r\n\r\n<p>Vanessa<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "172581": {
                            "id": "172581",
                            "fields": {
                                "field_qr_horodatage": "28\/06\/2024 09:07",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : JULIEN FANEN<\/p>\r\n\r\n<p>Objet :&nbsp;<p>SUPPRIMER PREDECROCHE EN PLACE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>28\/06\/2024 09:05 - L'HELGOUARC'H Julie : <\/strong>Mail de Me FANEN qui me demande de<u><strong> supprimer le prédécroché en place.<\/strong><\/u><br\/>\r\n\r\nJe fais suivre la demande à ACTIF TELECOM.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "172677": {
                            "id": "172677",
                            "fields": {
                                "field_qr_horodatage": "28\/06\/2024 11:55",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-06-28 11:55:40"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "236213": {
        "nid": 236213,
        "type": "tache",
        "title": "Tache - Tromelin - 28\/06\/2024",
        "author_uid": 27,
        "created": "2024-06-28 12:16:41",
        "changed": "2024-06-28 12:16:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-06-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "172692": {
                    "id": "172692",
                    "fields": {
                        "field_description": "<p>Mail de Sophie qui me demande à ce que le n°&nbsp;03.77.44.89.56 soit bloqué car génant.<\/p>\r\n\r\n<p>Nécessaire fait sur l'admin 3CX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/06\/2024 12:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172693": {
                    "id": "172693",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/06\/2024 12:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>BLOQUER N°&nbsp;PUB&nbsp;03.77.44.89.56<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/06\/2024 12:14:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236220": {
        "nid": 236220,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 28\/06\/2024",
        "author_uid": 6406,
        "created": "2024-06-28 16:54:43",
        "changed": "2024-07-01 09:30:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-06-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "172802": {
                    "id": "172802",
                    "fields": {
                        "field_description": "<p>CT avec Sabrina. Elle indique que Gaelle sera absente une partie de la journée samedi et devra se mettre en indispo. Je la passe donc derrière Gaelle sur les files de Loudéac, Crématorium et Funérarium. L'enlever des 3 files dès lundi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/06\/2024 16:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "172824": {
                    "id": "172824",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/07\/2024 09:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "172825": {
                    "id": "172825",
                    "fields": {
                        "field_description": "<p>J'enlève Sabrina des trois files d'appel ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2024 09:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "172826": {
                    "id": "172826",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/07\/2024 09:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BOEDEC] - MODIFICATION DES FILES&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/07\/2024 09:29:36"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236241": {
        "nid": 236241,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 01\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-01 10:09:24",
        "changed": "2024-07-05 11:34:51",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "172856": {
                    "id": "172856",
                    "fields": {
                        "field_description": "<p>CT avec Valérie (0297600014) qui demande à ce que Sébastien soit mis à sa place dans les files de Grand Champs et de Vannes. J'ajoute Sébastien aux deux files devant Valérie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2024 10:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "173463": {
                    "id": "173463",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/07\/2024 11:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "173464": {
                    "id": "173464",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/07\/2024 11:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DES FILES D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/07\/2024 11:34:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236242": {
        "nid": 236242,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 01\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-01 10:14:39",
        "changed": "2024-07-01 11:51:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "172860": {
                    "id": "172860",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Laura&nbsp;(0298833544). Je vois de suite qu'elle ressort avec le n° d'APS Ploudaniel au lieu de GROUPE VERT Plérin. Et Laura m'indique qu'en appels entrants GROUPE VERT tombe sur APS.<\/p>\r\n\r\n<p>laura me dit que sa collègue&nbsp; déjà appelé WESTELECOM pour cela et qu'il lui a été dit de rappeler en début d'après midi si toujours pas OK.<\/p>\r\n\r\n<p>Je contacte les techs de WESTELECOM pas de réponse des 3. Je contacte Gwenaëlle qui m'indique avoir fait remonté l'info aux techs pour action, elle revient vers moi dès qu'elle a du nouveau.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2024 09:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "172876": {
                    "id": "172876",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Laura Olcomendy (0640233248) pour m'indiquer que maintenant ils n'ont plus d'appels entrahts - lorsqu'on fait un choix sur le SVI ça indique que le correspondant n'est pas joignable et appels sortants KO.<br \/>\r\nJe contacte CYBERA afin de voir si la portabilité n'est pas en cours. J'ai Nesrine en ligne qui m'indique que la portabilité est à 11h donc n'est pas encore passée.&nbsp;<br \/>\r\nAppel à Gwenaëlle de WESTELECOM pour relance. Elle m'indique relancer Yoann de suite.<br \/>\r\nJ'ai Yoann en ligne qui m'indique avoir modifié côté paramétrage trunk sip car était programmé sur le trunk d'APS et non Groupe Vert. Pour les appels entrants ils m'indique qu'il devait y avoir un renvoi du trunk LTIO vers les nouveaux postes suite au déménagement de ce WE et que celui ci a du sauté en débranchant l'IPBX. Il m'indique donc de refaire un test une fois la porta de 11H passée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2024 11:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172898": {
                    "id": "172898",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/07\/2024 11:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "172899": {
                    "id": "172899",
                    "fields": {
                        "field_description": "<p>Appel de la part de Yoann. Il y avait un souci de programmation sur les appels entrants aussi de son côté .. Il vient de faire le correctif et a fait un test d'appel ,c'est bien ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2024 11:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "172900": {
                    "id": "172900",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Olcomendy Laura (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/07\/2024 11:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[GROUPE VERT] N° APS EN SORTIE ET APPELS ENTRANTS TOMBENT SUR APS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/07\/2024 11:51:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236245": {
        "nid": 236245,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 01\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-01 11:20:19",
        "changed": "2024-10-02 15:19:16",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "172889": {
                    "id": "172889",
                    "fields": {
                        "field_description": "<p>Laura me fait suivre un mail de sa collaboratrice Sylvie de Sinago qui reste dans l'attente de retour de la part de WESTELECOM depuis la portabilité du 10\/06 sur les points ci dessous.<\/p>\r\n\r\n<ul>\r\n\t<li>SVI pas en place<\/li>\r\n\t<li>Pas de répondeur en place<\/li>\r\n\t<li>Stratégie de sonnerie des postes fixes en appels entrants pas ok<\/li>\r\n<\/ul>\r\n\r\n<p>CT avec Gwenaëlle et Yoann de WESTELECOM pour relance des points, je leur fait suivre le mail avec Laura en copie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2024 11:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "173773": {
                    "id": "173773",
                    "fields": {
                        "field_description": "<p>Message 3CX de Jean Marie de WESTELECOM pour faire le point en m'indiquant qu'il y aurait des soucis côté opérateur. Je lui indique que non les 3 points sont bien du paramétrage de leur côté et que cela a déjà été remonté à son équipe technique semaine dernière par moi même et avant par la cliente (Sylvie).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/07\/2024 16:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "173874": {
                    "id": "173874",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice de WESTELECOM pour relance. Fabrice m'indique en fait qu'ils ont testé il y a 10 jours de mettre en place le SVI et lorsque celui ci est en place alors il n'y a plus de voix qui passe. Ils ont donc retiré le SVI et omis de m'en faire part ainsi qu'à IBS pour traitement ... J'indique donc à Fabrice faire remonter le souci à IBS.<\/p>\r\n\r\n<p>Appel à IBS, j'ai Michel en ligne qui m'indique que tous les techs sont en ligne, il demand eà Antoine de me recontacter lorsqu'il sera dispo.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2024 10:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174016": {
                    "id": "174016",
                    "fields": {
                        "field_description": "<p>CT avec Antoine d'IBS qui me demande à ce que Fabrice lui fasse suivre les redirections de ports potentielles qu'il aurait besoin pour le bon fonctionnement de son SVI.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2024 14:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174025": {
                    "id": "174025",
                    "fields": {
                        "field_description": "<p>Mail à Fabrice afin qu'il puisse faire suivre le nécessaire à Antoine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2024 15:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174106": {
                    "id": "174106",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice - il m'indique qu'il n'a pas de conf particilière à donner et qu'il faut qu'IBS se base sur la conf de Plérin..<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2024 09:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174128": {
                    "id": "174128",
                    "fields": {
                        "field_description": "<p>CT avec Antoine d'IBS, ils vont vérifier la conf et reviennent vers nous une fois cela fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2024 10:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174195": {
                    "id": "174195",
                    "fields": {
                        "field_description": "<p>Mail d'Antoine d'IBS pour indiquer qu'il vient de comparer les&nbsp; confirgurations et pas d'écart entre les 2.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2024 12:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174506": {
                    "id": "174506",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice de WESTELECOM afin de savoir s'il a pu creuser de son coté suite au retour d'Antoine d'IBS. Pas de réponse, je lui fait donc un mail pour relance.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/07\/2024 09:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174819": {
                    "id": "174819",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice de WESTELECOM pour relance car pas eu de retour à mon dernier mail. Pas de réponse, je lui fait donc un mail avec copie Laura, la cliente, et lui rappelle que la porta a eu lieu le 10\/06 et que dpeuis la cliente n'a pas la stratégie d'appel demandée en place.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/07\/2024 09:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175170": {
                    "id": "175170",
                    "fields": {
                        "field_description": "<p>CT avec Fanrice de WT, j'en profite donc pour le relancer. Il m'indique que Yoann va tenter de faire des traces du souci avant la fin de semaine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/07\/2024 09:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175560": {
                    "id": "175560",
                    "fields": {
                        "field_description": "<p>Mail de Laura qui me fait suivre un retour ci dessous de Sylvie sur la liste des problèmatiques encore présentes donc pas que seulement un souci de SVI:<\/p>\r\n\r\n<ul>\r\n\t<li>Appels entrants sur poste compta&nbsp;: OK<\/li>\r\n\t<li>Mais toujours pas de standard automatique (choix1\/choix2)<\/li>\r\n\t<li>Si non réponse du poste compta&nbsp;: bascule sur poste RH + RS1 + RS 2<\/li>\r\n\t<li>Mais ce n’est pas la demande qui est depuis le début : si non réponse du poste compta, bascule sur poste RH, et si non réponse du poste RH non plus, bascule sur postes RS1 et RS2<\/li>\r\n\t<li>Toujours pas de répondeur avec message d’accueil et mise en marche automatique.<\/li>\r\n\t<li>Récupération des appels entrants sur poste compta, par poste RH&nbsp;: OK<\/li>\r\n\t<li>Lorsque l’appel entrant a été pris, transfert interne de l’interlocuteur vers RS1 \/ RS2 \/ Direction&nbsp;: OK<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Lors de la 2eme visite dans nos locaux, la personne de WEST télécom avait fait un paramétrage pour renvoyer les appels entrants soit vers une messagerie, soit vers le téléphone portable. J’ai testé&nbsp;: lorsque le renvoi est activé (avec la mention sur l’écran) un appel entrant n’est pas redirigé, cela ne fonctionne pas.En effet, malgré la mention renvoi activé, les appels entrants arrivent sur les postes RS1 RS2 et RH<\/li>\r\n<\/ul>\r\n\r\n<p>Je relance donc Fabrice de WESTELECOM avec copie à Gwenaëlle leur assistante pour suivi et Laura.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/07\/2024 15:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175839": {
                    "id": "175839",
                    "fields": {
                        "field_description": "<p>Relance via chat 3CX à Gwenaëlle de WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2024 10:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "175956": {
                    "id": "175956",
                    "fields": {
                        "field_description": "<p>Relance mail de Laura à moi même et je fais suivre ce mail à Gwenaëlle + CT avec Gwneaëlle + mail à Jean Marie.<\/p>\r\n\r\n<p>Mail de Gwenaëlle en réponse à tous pour indiquer que cela doit être traité demain.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2024 16:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176276": {
                    "id": "176276",
                    "fields": {
                        "field_description": "Mail de relance à Gwenaëlle de WESTELECOM.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/07\/2024 10:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "176641": {
                    "id": "176641",
                    "fields": {
                        "field_description": "Mail de relance à Gwenaëlle de WESTELECOM avec client en copie.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 11:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "176813": {
                    "id": "176813",
                    "fields": {
                        "field_description": "Message 3CX à Gwenaëlle pour relance.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2024 11:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "176967": {
                    "id": "176967",
                    "fields": {
                        "field_description": "<p>CT avec Gwenaëlle de WESTELECOM, j'en profite donc pour la relancer sur ce ticket. Elle m'indique revenir vers moi dès qu'elle aura eu du nouveau avec ses techs mais n'en a pas encore à cette heure ci ...<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/07\/2024 09:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177418": {
                    "id": "177418",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à WESTELECOM (Gwenaëlle + support technique), par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 10:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177686": {
                    "id": "177686",
                    "fields": {
                        "field_description": "<p>Mail de Kilian de WT à Laura et IBS sans me mettre dans la boucle. IBS me met donc dans la boucle en retour. Kilian demande à ce que le VPN entre SINAGO et APS soit détruit et refait or RAS sur el VPN. IBS fait donc un retour en détail dans ce sens - cf mail en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 12:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178002": {
                    "id": "178002",
                    "fields": {
                        "field_description": "<p>Mail de relance de Laura à moi même, je rebondit donc sur ce mail afin de relancer WESTELECOM suite au retour d'IBS qui est resté sans retour de WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/08\/2024 14:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178270": {
                    "id": "178270",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/08\/2024 15:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178677": {
                    "id": "178677",
                    "fields": {
                        "field_description": "<p>Je relance Killian de WT en mettant Gwénaelle en copie ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/08\/2024 10:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "178877": {
                    "id": "178877",
                    "fields": {
                        "field_description": "<p>Je relance WT via Yoann qui est présent cette semaine<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/08\/2024 09:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179251": {
                    "id": "179251",
                    "fields": {
                        "field_description": "<p>Je relance Yoann à nouveau avec Gwénaëlle et Fabrice en copie<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2024 09:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179883": {
                    "id": "179883",
                    "fields": {
                        "field_description": "<p>Retour de Gwénaelle de WT. Elle indique qu'une intervention est plannifiée pour le 12\/09<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2024 14:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180965": {
                    "id": "180965",
                    "fields": {
                        "field_description": "<p>Yoann est passé hier sur site et remonte une anomalie de distinction impossible entre les appels de Plérin et ceux de St Avé. Je transmets les information à Cybera pour qu'ils puissent traiter le problème avec WT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/09\/2024 10:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181348": {
                    "id": "181348",
                    "fields": {
                        "field_description": "<p>Je relance Cybera ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2024 10:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181357": {
                    "id": "181357",
                    "fields": {
                        "field_description": "<p>Je relance Yoann ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2024 10:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181888": {
                    "id": "181888",
                    "fields": {
                        "field_description": "<p>Echange entre WT et Cybera. Conflit entre les deux cnx Trunk. Cyril W de Cybera confirme reunir les deux cnx. Laura confirme que la facturation des com hors forfait doit se faire sur ST AVE. Je remonte l'information à Cyril W.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/09\/2024 14:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182118": {
                    "id": "182118",
                    "fields": {
                        "field_description": "<p>Echange entre Cyril W de Cybera et Farbrice MOREAU de WT. Ils fixent un rdv tel pour modification lundi entre 12h et 14h.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/09\/2024 17:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182444": {
                    "id": "182444",
                    "fields": {
                        "field_description": "<p>Retour de&nbsp; Laura qui demane un autre rdv.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2024 09:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182608": {
                    "id": "182608",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/10\/2024 15:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182609": {
                    "id": "182609",
                    "fields": {
                        "field_description": "<p>Fabrice indique que tout est opérationnel pour SINAGO. Le SVI et le rpondeur sont&nbsp;OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2024 15:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182610": {
                    "id": "182610",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Olcomendy Laura (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/10\/2024 15:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[SINAGO - ST AVE] SOUCI PROGRAMMATION FIXE WESTELECOM<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/10\/2024 15:18:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236297": {
        "nid": 236297,
        "type": "tache",
        "title": "Tache - KERIOTEL - 02\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-02 10:55:16",
        "changed": "2024-07-02 14:48:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "173089": {
                    "id": "173089",
                    "fields": {
                        "field_description": "<p>CT avec Gauthier qui indique qu'ils peuvent passer des appels depuis le poste \"Accueil 1\" mais pas en recevoir.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2024 10:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "173112": {
                    "id": "173112",
                    "fields": {
                        "field_description": "<p>Echange avec nesrine qui regarde suite à la modification de configuration de ce matin pour activer le répondeur sans message. Elle doit recontacter la cliente si nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2024 12:20",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "173125": {
                    "id": "173125",
                    "fields": {
                        "field_description": "<p>CT avec Cyril W de Cybera. Il voit tout de suite pour traiter la problèmatique.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2024 14:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "173147": {
                    "id": "173147",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/07\/2024 14:48",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "173148": {
                    "id": "173148",
                    "fields": {
                        "field_description": "<p>retour mail de cyril wellenstein -&nbsp;en fait le poste accueil n'était dans la file d'attente : c'est tout bon maintenant<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2024 14:48",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "173149": {
                    "id": "173149",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/07\/2024 14:48",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BRIT HOTEL - ERGUE] - POSTE 1 NE SONNANT PLUS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/07\/2024 14:48:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236671": {
        "nid": 236671,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 05\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-05 16:52:56",
        "changed": "2024-07-25 09:30:54",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "173510": {
                    "id": "173510",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0762138027). CT avec Alexia qui sdera absente jusqu'au 24\/07. La contacter pour la remettre dans les différentes files.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/07\/2024 16:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "176433": {
                    "id": "176433",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/07\/2024 09:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176434": {
                    "id": "176434",
                    "fields": {
                        "field_description": "<p>CT avec Alexia. De retour de congés, elle demande à être placée en dernière posisiton dans toutes les files. Je procède aux modicication ce jour. Elle est maintenant en dernière posisiton sur toutes les files du groupe.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2024 09:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "176435": {
                    "id": "176435",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2024 09:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DES FILES D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/07\/2024 09:27:22"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236712": {
        "nid": 236712,
        "type": "tache",
        "title": "Tache - Tromelin - 08\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-08 10:54:04",
        "changed": "2024-07-08 10:54:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "173583": {
                    "id": "173583",
                    "fields": {
                        "field_description": "<p>Mail de Sophie qui m'a demandé de bloquer le n° suivant :&nbsp;0182836330 (demande durant mon arrêt).<\/p>\r\n\r\n<p>Nécessaire fait sur l'admin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/07\/2024 10:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "173584": {
                    "id": "173584",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/07\/2024 10:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>BLOQUER N° PUB - 0182836330<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/07\/2024 10:51:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236753": {
        "nid": 236753,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 09\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-09 09:26:19",
        "changed": "2024-07-23 10:08:22",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "173839": {
                    "id": "173839",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, SCAER - FIXE, 0222940850<\/p>\r\n\r\n<p>CT avec Mr PICHON qui m'indique que le site de Scaër ferme. Il ne faut donc plus que celui ci apparaissent sur le SVI. Or il nous a été demandé il y a peu de refaire un enregistrement studio avec le site de Scaër. Vu avec Mr PICHON, le site étant en dernier je devrai pouvoir couper l'enregistrement studio sur la fin afin que le site de Scaër ne soit plus énoncé et à ce moment rediriger les appels de Scaër vers la file du Faouet afin qu'il n'y ai pas de perte d'appel si jamais quelqu'un tente encore de contacter le site.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2024 09:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176037": {
                    "id": "176037",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/07\/2024 10:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "176038": {
                    "id": "176038",
                    "fields": {
                        "field_description": "<p>Nécessaire fait, le n° de Scaer tombe maintenant sur Le Faouet suite à la supression du choix Scaër dans le SVI PF KERAVAL.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/07\/2024 10:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176039": {
                    "id": "176039",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PICHON Thierry (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/07\/2024 10:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[SCAER] CHANGEMENT STRATEGIE APPELS SUITE FERMETURE DU SITE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/07\/2024 10:07:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "10"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236762": {
        "nid": 236762,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 09\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-09 14:16:41",
        "changed": "2024-07-09 14:16:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "173993": {
                    "id": "173993",
                    "fields": {
                        "field_description": "<p>CT avec Sébastien de Grand Champ. Il demande à recevoir le QR code pour l'extension 6000 par mail. Je la lui fais suivre à l'adresse sebastien.funebretagne@gmail.com.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2024 14:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "173994": {
                    "id": "173994",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/07\/2024 14:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE QR CODE POUR ASTREINTE (EXT 6000)<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/07\/2024 14:11:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236765": {
        "nid": 236765,
        "type": "tache",
        "title": "Tache - COMADYM - 09\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-09 15:55:41",
        "changed": "2024-07-09 15:55:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "174033": {
                    "id": "174033",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Standard Quimper - - 0298906191, 267584. Les n° étrangers sont impossible à joindre. Je demande à Coriolis de réactiver le mode apprentissage sur toutes les ligne pour la durée maximale. Mode apprentissage OK pour 120 jours.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2024 15:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "174035": {
                    "id": "174035",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GOURIELLEC  Audrey  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/07\/2024 15:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ACTIVER MODE APPRENTISSAGE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/07\/2024 15:53:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236796": {
        "nid": 236796,
        "type": "tache",
        "title": "Tache - Tromelin - 10\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-10 09:32:29",
        "changed": "2024-07-12 10:44:06",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-12 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "174115": {
                    "id": "174115",
                    "fields": {
                        "field_description": "<p>Mail de Sophie pour indiquer que depuis une semaine environ ils n'ont plus la musique d'attente lorsqu'ils font des transferts d'appels.<\/p>\r\n\r\n<p>Mail au support et Nesrine de CYBERA afin que cela soit revu.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2024 09:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174482": {
                    "id": "174482",
                    "fields": {
                        "field_description": "<p>Mail de Nesrine qui me demande de lui refaire suivre la musique d'attente pour ré intégration de celle ci. Chose faite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/07\/2024 16:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174534": {
                    "id": "174534",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "12\/07\/2024 10:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "174535": {
                    "id": "174535",
                    "fields": {
                        "field_description": "<p>Mail de Nesrine pour confirmer que le nécessaire vient d'être revu.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/07\/2024 10:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174536": {
                    "id": "174536",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/07\/2024 10:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MUSIQUE D'ATTENTE KO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/07\/2024 10:43:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236798": {
        "nid": 236798,
        "type": "tache",
        "title": "Tache - LRJ - 10\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-10 10:44:41",
        "changed": "2024-08-01 09:27:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "174157": {
                    "id": "174157",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Anne Gaël DUPREMORVAN, 0298463219<\/p>\r\n\r\n<p>CT hier avec Maena pour revoir l'ordre des BLF sur le poste accueil. A mettre dans l'ordre comme en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2024 10:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174166": {
                    "id": "174166",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/07\/2024 10:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "174167": {
                    "id": "174167",
                    "fields": {
                        "field_description": "<p>Modifications effectuées et confirmation mail à Maëna.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2024 10:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "174168": {
                    "id": "174168",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à CHERBONNIER Aurélie (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/07\/2024 10:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "175509": {
                    "id": "175509",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/07\/2024 12:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "175510": {
                    "id": "175510",
                    "fields": {
                        "field_description": "<p>Mail de Mme PEUGNE pour m'indiquer que les nouvelles BLF ne remontent pas, de mon côté pour le moment impossible de reforcer le privisionning via l'admin 3CX du à la panne nationale donc à faire dès que cela sera possible car de son côté la cliente a déjà fait un redémarrage du poste mais pas de changement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/07\/2024 12:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176024": {
                    "id": "176024",
                    "fields": {
                        "field_description": "<p>Accès console admin de nouveau ok; je viens donc re provisionner le poste. Mail à la cliente afin de m'assurer que c'est ok suite à cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/07\/2024 09:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176585": {
                    "id": "176585",
                    "fields": {
                        "field_description": "<p>Mail de relance à car pas eu de confirmation de bon fonctionnement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 09:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176830": {
                    "id": "176830",
                    "fields": {
                        "field_description": "<p>Mail de Maena pour m'indiquer que pour le moment pas de changement, elle va débrancher et rebrancher le poste ce midi et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2024 12:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177386": {
                    "id": "177386",
                    "fields": {
                        "field_description": "<p>as eu de retour, je relance donc la cliente par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 09:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177387": {
                    "id": "177387",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/08\/2024 09:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177388": {
                    "id": "177388",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Maena PEIGNE&nbsp;(0298463219) pour m'indiquer que le redémarrage a été fait hier soir et vient de fonctionner ce matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 09:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177389": {
                    "id": "177389",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHERBONNIER Aurélie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/08\/2024 09:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LRJ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ATIS] MODIFICATION BFL POSTE ANNE GAEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/08\/2024 09:17:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236811": {
        "nid": 236811,
        "type": "tache",
        "title": "Tache - SA COOP PROFESSIONNELS ARTISANS BOIS - 10\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-10 17:04:29",
        "changed": "2024-07-10 17:04:43",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "174289": {
                    "id": "174289",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Romain CHATELAIN (0623213552). Il m'indique que l'IP 10.211.2.120 est blacklistée. Je demande à Coriolis de la réhabiliter. IP à nouveau autorisée.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2024 16:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "174290": {
                    "id": "174290",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/07\/2024 17:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "174291": {
                    "id": "174291",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHATELAIN Romain (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/07\/2024 17:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SA COOP PROFESSIONNELS ARTISANS BOIS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>IP BLACKLISTEE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/07\/2024 17:04:39"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236880": {
        "nid": 236880,
        "type": "tache",
        "title": "Tache - KERIOTEL - 11\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-11 17:48:23",
        "changed": "2024-07-15 09:11:13",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "174502": {
                    "id": "174502",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Nathalie PIRIOU (0607483336) pour m'indiquer que la manip de passer en DND pour faire renvoi vers répondeur ne fonctionne pas.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/07\/2024 17:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174504": {
                    "id": "174504",
                    "fields": {
                        "field_description": "<p>Mail à Nesrine de CYBERA afin qu'elle regarde pourquoi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/07\/2024 17:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174554": {
                    "id": "174554",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine qui me confirme avoir pris note de mon mail et regarder cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/07\/2024 11:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174646": {
                    "id": "174646",
                    "fields": {
                        "field_description": "<p>Mail de relance à Nesrine afin de savoir où cela en est.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/07\/2024 16:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174659": {
                    "id": "174659",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/07\/2024 09:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "174660": {
                    "id": "174660",
                    "fields": {
                        "field_description": "<p>Mail de Nesrine vendredi à 17h20 pour me dire que le nécessaire a été fait et vu par téléphone avec Nathalie, c'est donc ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2024 09:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174661": {
                    "id": "174661",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2024 09:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ERGUE] RENVOI VERS REPONDEUR KO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/07\/2024 09:10:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236888": {
        "nid": 236888,
        "type": "tache",
        "title": "Tache - Canal Loisirs - 12\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-12 14:21:19",
        "changed": "2024-08-30 11:49:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "174596": {
                    "id": "174596",
                    "fields": {
                        "field_description": "<p>TC avec Olivier puis mail de sa part avec les éléments pour modification de la conf à prévoir.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/07\/2024 14:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174669": {
                    "id": "174669",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/07\/2024 09:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "174670": {
                    "id": "174670",
                    "fields": {
                        "field_description": "<p>Ticket N°70746 ouvert avec CORIOLIS. Faire suivre par mail les fichiers audios.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2024 09:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174703": {
                    "id": "174703",
                    "fields": {
                        "field_description": "<p>Demande transmise à CORIOLIS - Cf mail en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2024 10:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175169": {
                    "id": "175169",
                    "fields": {
                        "field_description": "<p>Mail de relance à CORIOLIS sachant que depuis hier CORIOLIS est KO de téléphonie pas certaine d'avoir un rapide retour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/07\/2024 09:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175857": {
                    "id": "175857",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour relance, il m'est bien indiqué que les fichiers ont été pris en compte et que la demande va être traitée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2024 11:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175924": {
                    "id": "175924",
                    "fields": {
                        "field_description": "<p>CT avec Olivier, il m'indique que la demande est mise en place mais qu'il constate quelques anomalies<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2024 14:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "175936": {
                    "id": "175936",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Olivier JUBIN (0624326325) - CT entre Olivier et Iwan - Olivier demande à ce que je le recontacte car CORIOLIS aurait fait la mise en place des nouveaux messages mais il y aurait pas tout de tout à fait ok.<\/p>\r\n\r\n<p>Je contacte donc Olivier via son SVI. La nouvelle conf aurait été mise en place par CORIOLIS mais pas fonctionnelle à 100%, souci sur les horaires d'ouvertures et répondeurs entre autre.<\/p>\r\n\r\n<p>Je contacte CORIOLIS pour relance. J'ai Alaedine en ligne qui m'indique qu'il n'a en fait pas terminé la conf qu'il a commencé vendredi.. Je lui demande de finir celle ci au plus vite car cela ne va pas du tout.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2024 14:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "176005": {
                    "id": "176005",
                    "fields": {
                        "field_description": "<p>Mail de CORIOLIS cr matin à 8h30 pour m'indiquer que la demande de terminer la conf est en escalade et qu'ils doivent revenir vers moi ce jour pour valider les tests.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/07\/2024 09:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176185": {
                    "id": "176185",
                    "fields": {
                        "field_description": "<p>Appel d'Alaedine&nbsp; de CORIOLIS pour me confirmer que le nécessaire a été fait. A tester de notre c^ôté et il me recontcate demain afin de faire le point.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/07\/2024 16:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176186": {
                    "id": "176186",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Olivier JUBIN (0221620080) afin de faire les tests d'appels.<\/p>\r\n\r\n<p>Je fais le choix 1 : je tombe sur le bistro donc pas normal car j'aurai du tomber sur le répondeur doncles horaires ne sont pas ok .. A faire remonter à CORIOLIS demain lors de son appel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/07\/2024 16:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176327": {
                    "id": "176327",
                    "fields": {
                        "field_description": "<p>Appel d'Alaedine de CORIOLIS, je lui indique donc que ce n'est pas ok. Il m'indique refaire le point avec Boubacar qui avait mis en place la conf et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/07\/2024 12:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176648": {
                    "id": "176648",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour relance car pas été recontactée. Le tech que j'ai en ligne m'indique qu'Alaedine est toujours dessus avec Boubacar et doit revenir vers moi rapidement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 11:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176745": {
                    "id": "176745",
                    "fields": {
                        "field_description": "<p>Je contacte à nouveau le support tech Corio suite CT avec Olivier pour qu'au moins le choix 4 bascule sur le répondeur directement comme demandé. Le support tech me confirme que la conf est OK mais que le paramétrage des horaires n'est pas encore paramétré. Revu du SVI (par Séb)&nbsp;pour bascule sur messagerie de l'extension 1006. Test Ok. Séb tente de joindre Olivier pour lui confirmer mais pas de réponse.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 17:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "176806": {
                    "id": "176806",
                    "fields": {
                        "field_description": "<p>Mail de CORIOLIS vendredi soir pour demander mon GO pour redémarrer la VM. Je demande à CORIOLIS de contacter Olivier afin d'avoir le GO car le client sera coupé le temps du redémarrage donc à convenir avec lui avant.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2024 11:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176921": {
                    "id": "176921",
                    "fields": {
                        "field_description": "<p>Mail de CORIOLIS qui me confirme que tout est en place et correct.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2024 16:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176922": {
                    "id": "176922",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/07\/2024 16:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "176923": {
                    "id": "176923",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Olivier JUBIN (0221620080) afin de faire un test - je fais le choix N°1 - je tombe bien sur répondeur.<\/p>\r\n\r\n<p>Point avec Sébastien et Iwan qui m'indiquent que le point a été fait de leur côté vendredi soir.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2024 16:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176924": {
                    "id": "176924",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à JUBIN Olivier (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/07\/2024 16:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "179405": {
                    "id": "179405",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/08\/2024 12:21",
                        "field_description_auteur": "Yann"
                    }
                },
                "179406": {
                    "id": "179406",
                    "fields": {
                        "field_description": "<p>Parametrage message audio non Ok. Défaut sur messagerie en tapant 1, message enregistré tronqué + voix automatique désagréable indiquant de laisser un message.&nbsp;<br \/>\r\nPassage des messages audio pré enregistré à revoir. Je contact Coriolis à ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2024 12:19",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "179407": {
                    "id": "179407",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Olivier JUBIN (0624326325).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2024 12:21",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "179487": {
                    "id": "179487",
                    "fields": {
                        "field_description": "<p>Ouverture ticket Coriolis&nbsp;70746, Conf remis en place mais message tronqué toujours non corrigé.&nbsp;<br \/>\r\nPrédécroché puis 1, message audio client puis message auto voix robotique. Relance à faire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2024 11:54",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "179497": {
                    "id": "179497",
                    "fields": {
                        "field_description": "<p>Retour technicien Coriolis, il a réussi à voir d'où venait le soucis, mis en place d'une deuxième messagerie auto après sélection du prédécroché 1. Il doit corriger, maj à 14h avec le technicien Coriolis.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2024 12:08",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "179579": {
                    "id": "179579",
                    "fields": {
                        "field_description": "<p>CT avec Olivier JUBIN. Qui m'indique que la ligne doit sonner sur le Bistro du Canal. Hier les appels tombaient systematiquement sur la messagerie. Revoir avec Coriolis.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/08\/2024 10:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179626": {
                    "id": "179626",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/08\/2024 11:49",
                        "field_description_auteur": "Yann"
                    }
                },
                "179627": {
                    "id": "179627",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JUBIN Olivier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/08\/2024 11:49",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Canal Loisirs"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT STRATEGIE APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/08\/2024 11:48:55"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236891": {
        "nid": 236891,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 12\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-12 14:39:00",
        "changed": "2024-08-05 10:00:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "174606": {
                    "id": "174606",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, , 0972169380<\/p>\r\n\r\n<p>Appel de Léa (0298403712) qui me demande de modifier la stratégie d'appel durant ses congés, soit du 15\/07 au 05\/08. Il faut que le poste ACCUEIL 1 soit déconnecté côté opérateur de la file d'appel. En effet actuellement il y a une touche sur ce poste qui permet de s'y déconnecter et connecter quand ils le souhaitent mais durant cette période il faut que le poste n'est pas cette possiblité car ils ont une alternante chez eux avec qui cela ne se passe pas très bien et qui pourrait pour nuire reconnecter le poste à la file d'appel.<\/p>\r\n\r\n<p>Je demanderai donc lundi à <u><strong>ACTIF&nbsp;TELECOM que le poste ACCUEIL 1 soit déconnecté côté opérateur de la file d'appel à compter du 15\/07 et reconnecté le 05\/08.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/07\/2024 14:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "174663": {
                    "id": "174663",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2024 09:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "174677": {
                    "id": "174677",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2024 09:42",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "174727": {
                    "id": "174727",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par ACTIF TELECOM. Je me note de refaire la demande inverse pour le 05\/08.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2024 11:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177787": {
                    "id": "177787",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2024 08:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177789": {
                    "id": "177789",
                    "fields": {
                        "field_description": "<p>Demande faite à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/08\/2024 08:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177800": {
                    "id": "177800",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2024 09:26",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "177820": {
                    "id": "177820",
                    "fields": {
                        "field_description": "<p>Appel à Léa afin de m'assurer que tout est ok suite à la remise en place par ACTIF TELECOM. J'ai une de ses collègues en ligne qui m'idnique que Léa est en RDV, elle doit donc me recontacter lorsqu'elle n'y sera plus.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/08\/2024 09:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177821": {
                    "id": "177821",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2024 09:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177823": {
                    "id": "177823",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/08\/2024 10:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177824": {
                    "id": "177824",
                    "fields": {
                        "field_description": "<p>Appel de Léa qui me confirme que c'est bien ok pour elle.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/08\/2024 10:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177825": {
                    "id": "177825",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2024 10:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLOUGASTEL] MODIF STRATEGIE APPEL DU 15\/07 AU 05\/08<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/08\/2024 10:00:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "236923": {
                "nid": 236923,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 12\/07\/2024 - 15\/07\/2024 - 09:12",
                "author_uid": 27,
                "created": "2024-07-15 09:12:21",
                "changed": "2024-08-05 09:59:49",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 12\/07\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-05 08:55:56"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "174678": {
                            "id": "174678",
                            "fields": {
                                "field_qr_horodatage": "15\/07\/2024 09:37",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "177801": {
                            "id": "177801",
                            "fields": {
                                "field_qr_horodatage": "05\/08\/2024 09:19",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Ok pour moi<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "174662": {
                            "id": "174662",
                            "fields": {
                                "field_qr_horodatage": "15\/07\/2024 09:12",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SEPMG LETOURNEUR ET LAURENDEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[PLOUGASTEL] MODIF STRATEGIE APPEL DU 15\/07 AU 05\/08<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>12\/07\/2024 14:26 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe, , 0972169380<br\/>\r\n\r\nAppel de Léa (0298403712) qui me demande de modifier la stratégie d'appel durant ses congés, soit du 15\/07 au 05\/08. Il faut que le poste ACCUEIL 1 soit déconnecté côté opérateur de la file d'appel. En effet actuellement il y a une touche sur ce poste qui permet de s'y déconnecter et connecter quand ils le souhaitent mais durant cette période il faut que le poste n'est pas cette possiblité car ils ont une alternante chez eux avec qui cela ne se passe pas très bien et qui pourrait pour nuire reconnecter le poste à la file d'appel.<br\/>\r\n\r\nJe demanderai donc lundi à <u><strong>ACTIF&nbsp;TELECOM que le poste ACCUEIL 1 soit déconnecté côté opérateur de la file d'appel à compter du 15\/07 et reconnecté le 05\/08.<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "177788": {
                            "id": "177788",
                            "fields": {
                                "field_qr_horodatage": "05\/08\/2024 08:55",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>Peux-tu bien reconnecter le poste mentionné dans la Q\/R ci dessous ?&nbsp;<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "177822": {
                            "id": "177822",
                            "fields": {
                                "field_qr_horodatage": "05\/08\/2024 09:59",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>Merci, la cliente me confirme que c'est bien ok !<\/p>\r\n\r\n<p>Bonne semaine,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-05 09:59:25"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "236931": {
        "nid": 236931,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 15\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-15 14:17:48",
        "changed": "2024-07-18 10:15:16",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "174748": {
                    "id": "174748",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sabrina (0630912441) qui indique que seul le premier appel a été signalé puis 5 appels en absence sur l'astreinte (6000) alors que connecté et disponible.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2024 14:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "174778": {
                    "id": "174778",
                    "fields": {
                        "field_description": "<p>Les appels tombent bien sur l'astreinte mais apparaissent en \"non répondus\". Aucun problème coté configuration. Je signale à Sabrina. Elles feront un test avec l'utilisatrice à 18h.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2024 15:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "175362": {
                    "id": "175362",
                    "fields": {
                        "field_description": "<p>CT avec Safya - j'ai vérifié avec elle les paramétrages sur son XCover n'étaient pas ok en fait le mobile optimisait la baterie et donc bloquait les notifs. Test d'un appel en interne fait et là l'appel est bien passé.<\/p>\r\n\r\n<p>Je laisse le ticket ouvert afin de vérifier demain matin via les logs d'appels que Safya aura réussi à récupérer tous les appels de l'astreinte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/07\/2024 17:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175401": {
                    "id": "175401",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/07\/2024 10:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "175402": {
                    "id": "175402",
                    "fields": {
                        "field_description": "<p>Après vérirification 1 seul appel hier soir sur l'astreinte qui a bien été décroché par SAFYA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/07\/2024 10:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175403": {
                    "id": "175403",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/07\/2024 10:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ASTREINTE (6000) NE SIGNALANT PAS LES APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/07\/2024 10:14:45"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236932": {
        "nid": 236932,
        "type": "tache",
        "title": "Tache - URBATYS - 15\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-15 15:10:10",
        "changed": "2024-07-15 15:10:10",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "174751": {
                    "id": "174751",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe Quimper, 0298900493. CT avec Viviane qui indique que leurs bureaux seront fermés demain. CT avec Séb qui programme le NPD avec le bon message enregistré par Viviane. Le statut NPD permet donc de jouer le bon message.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2024 15:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "20"
                    }
                },
                "174753": {
                    "id": "174753",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2024 15:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DE LA MESSAGERIE POUR ABSENCE EXCEPTIONNELLE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/07\/2024 15:08:10"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "236935": {
        "nid": 236935,
        "type": "tache",
        "title": "Tache - CAPITAL CONFIANCE - 16\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-16 09:10:36",
        "changed": "2024-07-17 12:10:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "174808": {
                    "id": "174808",
                    "fields": {
                        "field_description": "<p>Mail de Pegguy demandant de bloquer des n°.<u><strong> Je demande à AT de mettre les numéros suivants sur liste noire :<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>02 70 00 07 70<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>01 62 08 10 26<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>02 70 14 03 85<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>01 62 08 10 26<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>07 78 98 78 54<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>01 89 60 10 48<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>01 62 55 17 53<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>01 62 20 43 42<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>09 48 20 85 40<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>04 24 23 72 10<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>03 77 18 06 42<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>02 70 19 04 19<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/07\/2024 09:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "174810": {
                    "id": "174810",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/07\/2024 09:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "175185": {
                    "id": "175185",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/07\/2024 10:13",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "175206": {
                    "id": "175206",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/07\/2024 10:45",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "175216": {
                    "id": "175216",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/07\/2024 11:00",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "175251": {
                    "id": "175251",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/07\/2024 12:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "175253": {
                    "id": "175253",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/07\/2024 12:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "175254": {
                    "id": "175254",
                    "fields": {
                        "field_description": "<p>AT confirme la mise en liste noire des n° communiqués.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/07\/2024 12:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "175255": {
                    "id": "175255",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TREGUER Peggy (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/07\/2024 12:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CAPITAL CONFIANCE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE BLACKLISTAGE DE NUMEROS PUBLICITAIRES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/07\/2024 12:09:45"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "236936": {
                "nid": 236936,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - CAPITAL CONFIANCE - 16\/07\/2024 - 16\/07\/2024 - 09:11",
                "author_uid": 26,
                "created": "2024-07-16 09:11:01",
                "changed": "2024-07-17 12:09:34",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - CAPITAL CONFIANCE - 16\/07\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-07-17 10:45:54"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "CAPITAL CONFIANCE"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "175186": {
                            "id": "175186",
                            "fields": {
                                "field_qr_horodatage": "17\/07\/2024 10:12",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Il y a un fichier formaté à utiliser que j'ai envoyé lors de la dernière demande pour ce client afin de faire un import.<\/p>\r\n\r\n<p>Je te remercie.<\/p>\r\n\r\n<p>Bonne journée&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "175217": {
                            "id": "175217",
                            "fields": {
                                "field_qr_horodatage": "17\/07\/2024 10:54",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ok c'es intégré mais ça ne sert à rien, ils ont des milliers de SDA.<\/p>\r\n\r\n<p>Quand&nbsp;un numéro est bloqué, ils en utilisent un autre, c'est sans fin.&nbsp;<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "174809": {
                            "id": "174809",
                            "fields": {
                                "field_qr_horodatage": "16\/07\/2024 09:11",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CAPITAL CONFIANCE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE BLACKLISTAGE DE NUMEROS PUBLICITAIRES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>16\/07\/2024 09:09 - BALBOT Iwan : <\/strong>Mail de Pegguy demandant de bloquer des n°.<u><strong> Je demande à AT de mettre les numéros suivants sur liste noire :<\/strong><\/u><br\/>\r\n\r\n<u><strong>02 70 00 07 70<\/strong><\/u><br\/>\r\n\r\n<u><strong>01 62 08 10 26<\/strong><\/u><br\/>\r\n\r\n<u><strong>02 70 14 03 85<\/strong><\/u><br\/>\r\n\r\n<u><strong>01 62 08 10 26<\/strong><\/u><br\/>\r\n\r\n<u><strong>07 78 98 78 54<\/strong><\/u><br\/>\r\n\r\n<u><strong>01 89 60 10 48<\/strong><\/u><br\/>\r\n\r\n<u><strong>01 62 55 17 53<\/strong><\/u><br\/>\r\n\r\n<u><strong>01 62 20 43 42<\/strong><\/u><br\/>\r\n\r\n<u><strong>09 48 20 85 40<\/strong><\/u><br\/>\r\n\r\n<u><strong>04 24 23 72 10<\/strong><\/u><br\/>\r\n\r\n<u><strong>03 77 18 06 42<\/strong><\/u><br\/>\r\n\r\n<u><strong>02 70 19 04 19<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "175207": {
                            "id": "175207",
                            "fields": {
                                "field_qr_horodatage": "17\/07\/2024 10:45",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Fichier ci-joint, je n'ai pas trouvé de fichier pré-formaté. Juste tes préco de la dernière Q\/R<\/p>\r\n\r\n<p>0033270000770<br \/>\r\n0033162081026<br \/>\r\n0033270140385<br \/>\r\n0033162081026<br \/>\r\n0033778987854<br \/>\r\n0033189601048<br \/>\r\n0033162551753<br \/>\r\n0033162204442<br \/>\r\n0033948208540<br \/>\r\n0033424237210<br \/>\r\n0033377180642<br \/>\r\n0033270190419<br \/>\r\n&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "175252": {
                            "id": "175252",
                            "fields": {
                                "field_qr_horodatage": "17\/07\/2024 12:08",
                                "field_qr_message": "<p>Merci Nico. Et j'ai effectivement indiqué que le blocage pouvait s'avérer inutile si plusieurs SDA (ce qui est le cas).&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-07-17 12:08:35"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "237421": {
        "nid": 237421,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 17\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-17 14:25:01",
        "changed": "2024-08-05 09:00:16",
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            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "175284": {
                    "id": "175284",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Standard, 0298445979. CT avec Mme SIMON qui m'indique qu'il faut renvoyer le standard vers une autre ligne durant les congés. <u><strong>Je demande à AT de renvoyer le 0298445979 vers le 0298987953 pour la période du 19\/07 au 02\/08 au soir.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/07\/2024 14:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "175287": {
                    "id": "175287",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/07\/2024 14:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "175406": {
                    "id": "175406",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/07\/2024 10:20",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "175451": {
                    "id": "175451",
                    "fields": {
                        "field_description": "<p>AT confirme la demande de renvoi. Vérifier que le renvoi sera bien levé le 02\/08 au soir<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/07\/2024 11:41",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177791": {
                    "id": "177791",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Nathalie SIMON (0298445979) afin de m'assurer que le renvoi est bien supprimé. Oui c'est bien OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/08\/2024 08:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
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                },
                "177792": {
                    "id": "177792",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2024 09:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
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                },
                "177793": {
                    "id": "177793",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/08\/2024 09:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177794": {
                    "id": "177794",
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                        "field_description": "Une notification a été envoyée à SIMON Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2024 09:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
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                }
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            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
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            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI DES APPELS VERS LE 0298987953 DU 19\/07 AU 02\/08 AU SOIR<\/p>\r\n"
        },
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            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
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            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/08\/2024 09:00:10"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "237422": {
                "nid": 237422,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 17\/07\/2024 - 17\/07\/2024 - 14:25",
                "author_uid": 26,
                "created": "2024-07-17 14:25:10",
                "changed": "2024-08-05 09:00:05",
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                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 17\/07\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-07-17 14:25:11"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "175407": {
                            "id": "175407",
                            "fields": {
                                "field_qr_horodatage": "18\/07\/2024 10:19",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
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                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "175286": {
                            "id": "175286",
                            "fields": {
                                "field_qr_horodatage": "17\/07\/2024 14:25",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE RENVOI DES APPELS VERS LE 0298987953 DU 19\/07 AU 02\/08 AU SOIR<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>17\/07\/2024 14:20 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, Standard, 0298445979. CT avec Mme SIMON qui m'indique qu'il faut renvoyer le standard vers une autre ligne durant les congés. <u><strong>Je demande à AT de renvoyer le 0298445979 vers le 0298987953 pour la période du 19\/07 au 02\/08 au soir.<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-05 09:00:02"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
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                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "237477": {
        "nid": 237477,
        "type": "tache",
        "title": "Tache - GLOAGUEN COUVERTURE - 18\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-18 14:01:53",
        "changed": "2024-07-19 09:57:18",
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            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
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            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
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            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "175515": {
                    "id": "175515",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Internet, , 0298741539<\/p>\r\n\r\n<p>Echange mail avec le client, il souhaite que l'opérateur puisse<u><strong> supprimer tous les messages vocaux présents sur le poste fixe.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/07\/2024 14:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175518": {
                    "id": "175518",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/07\/2024 14:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "175601": {
                    "id": "175601",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/07\/2024 09:23",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "175632": {
                    "id": "175632",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/07\/2024 09:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "175634": {
                    "id": "175634",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/07\/2024 09:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "175635": {
                    "id": "175635",
                    "fields": {
                        "field_description": "<p>Nécessaire fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/07\/2024 09:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175636": {
                    "id": "175636",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PETILLON  Alexandre (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/07\/2024 09:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GLOAGUEN COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SUPPRIMER MESSAGE VOCAUX SUR POSE FIXE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/07\/2024 09:57:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
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                "nid": 237478,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GLOAGUEN COUVERTURE - 18\/07\/2024 - 18\/07\/2024 - 14:02",
                "author_uid": 27,
                "created": "2024-07-18 14:02:21",
                "changed": "2024-07-19 09:56:58",
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                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GLOAGUEN COUVERTURE - 18\/07\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
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                    "type": "datetime",
                    "value": "2024-07-18 14:02:21"
                },
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                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GLOAGUEN COUVERTURE"
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                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "175602": {
                            "id": "175602",
                            "fields": {
                                "field_qr_horodatage": "19\/07\/2024 09:20",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
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                    "value": {
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                            "id": "175517",
                            "fields": {
                                "field_qr_horodatage": "18\/07\/2024 14:02",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GLOAGUEN COUVERTURE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>SUPPRIMER MESSAGE VOCAUX SUR POSE FIXE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>18\/07\/2024 14:00 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Internet, , 0298741539<br\/>\r\n\r\nEchange mail avec le client, il souhaite que l'opérateur puisse<u><strong> supprimer tous les messages vocaux présents sur le poste fixe.<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "175633": {
                            "id": "175633",
                            "fields": {
                                "field_qr_horodatage": "19\/07\/2024 09:56",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-07-19 09:56:51"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "237488": {
        "nid": 237488,
        "type": "tache",
        "title": "Tache - BODADOU - 18\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-18 16:49:06",
        "changed": "2024-07-26 10:13:19",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "175575": {
                    "id": "175575",
                    "fields": {
                        "field_description": "<p>Suite à changement de collaboratrice sur Taulé vu avec Steven prévoir formation de&nbsp;Marjorie GALLIC le 26\/07 à 9h30.<\/p>\r\n\r\n<p>Sera joignable au&nbsp;: 06 78 23 05 54<\/p>\r\n\r\n<p>Et je modifie déjà le nom de l'utilisatrice sur l'extention 3CX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/07\/2024 16:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175576": {
                    "id": "175576",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/07\/2024 16:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "176599": {
                    "id": "176599",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/07\/2024 10:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "176600": {
                    "id": "176600",
                    "fields": {
                        "field_description": "<p>Formation faite à Marjorie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 10:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "45"
                    }
                },
                "176601": {
                    "id": "176601",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/07\/2024 10:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERNE PAYSAGES - TAULE] FORMATION 3CX&nbsp;Marjorie GALLIC<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/07\/2024 10:10:45"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "237556": {
        "nid": 237556,
        "type": "tache",
        "title": "Tache - GREEN ECO HABITAT - 19\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-19 15:23:36",
        "changed": "2024-08-02 12:00:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "175747": {
                    "id": "175747",
                    "fields": {
                        "field_description": "<p>Appel de Gwenaëlle de WESTELECOM qui m'indiquz avoir eu un appel de Mme LE GUIL ce matin à 11h pour lui indiquer que lorsqu'il y a un interloccuteur qui appel Brest ça tombe sur Quimper.<\/p>\r\n\r\n<p>A priori RAS côté programmation WESTELECOM ni de renvoi de Brest vers Quimper mis par la cliente. Donc voir côté opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/07\/2024 15:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175750": {
                    "id": "175750",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gaëlle LE GUIL (0972550412) afin de faire un horodatage.&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Appel du 02 98 93 49 10 vers le&nbsp;0972550412 le 19\/07 à 15h25 - je tombe directement sur répondeur mais je ne sais pas sur quel site.<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/07\/2024 15:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175752": {
                    "id": "175752",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gaëlle LE GUIL (0683672459) pour point. En fait il m'est indiqué que lorsqu'il y a un appel sur BREST il sonne bien à Brest et pas du tout à Quimper comme il l'avait été expliqué ce matin à Gwenaëlle.&nbsp;<\/p>\r\n\r\n<p>Cloé qui a le poste secrétariat a les appels qui sonnent mais lorsqu'elle décroche elle n'entend rien et est obligé de ré appuyer sur la 2nde touche de ligne pour récupérer l'appel. Le souci avec cela c'est qu'en plus de la manipulation elle n'a donc plus de double appel de fonctionnel. Souci présent depuis ce matin sur Brest juste sur ce poste.<\/p>\r\n\r\n<p>Je préviens donc Gwenaëlle de WESTELECOM afin qu'elle puisse regarder ce qu'il en est.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/07\/2024 15:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "175753": {
                    "id": "175753",
                    "fields": {
                        "field_description": "<p>Gwenaëlle me confirme faire le point de son côté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/07\/2024 15:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175844": {
                    "id": "175844",
                    "fields": {
                        "field_description": "<p>CT avec Gwenaëlle de WESTELECOM qui m'indique qu'elle a bien transmis le ticket à Fabrice pour action par contre elle ne sait pas si celui ci a été traité.<\/p>\r\n\r\n<p>Appel téléphonique à Gaëlle LE GUIL (0972550412) afin de savoir s'ils peuvent vérifier si ok ou non et revenir vers moi, Gaëlle m'indique que Cloé est absente ce matin et sera dispo à compter de cet après midi donc elle fera un test d'appel à ce moment là.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2024 11:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176019": {
                    "id": "176019",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gaëlle LE GUIL (0972550412). J'ai Cloé en ligne qui m'indique ne non le souci n'est pas réglé. Je fais donc un chat 3CX à Gwenaëlle afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/07\/2024 09:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176282": {
                    "id": "176282",
                    "fields": {
                        "field_description": "<p>Gwenaëlle de WT m'indique avoir relancé Fabrice sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/07\/2024 10:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176654": {
                    "id": "176654",
                    "fields": {
                        "field_description": "<p>Mail de relance à Gwenaëlle de WESTELECOM avec la cliente en copie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 11:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176814": {
                    "id": "176814",
                    "fields": {
                        "field_description": "Message 3CX à Gwenaëlle pour relance.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2024 11:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "176968": {
                    "id": "176968",
                    "fields": {
                        "field_description": "<p>CT avec Gwenaëlle de WESTELECOM, j'en profite donc pour la relancer sur ce ticket. Elle m'indique revenir vers moi dès qu'elle aura eu du nouveau avec ses techs mais n'en a pas encore à cette heure ci ...<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/07\/2024 09:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177417": {
                    "id": "177417",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à WESTELECOM (Gwenaëlle + support technique), par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 10:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177683": {
                    "id": "177683",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/08\/2024 12:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177684": {
                    "id": "177684",
                    "fields": {
                        "field_description": "<p>Mail de Gwneaëlle qui m'indique que le ticket est ok de leur côté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 12:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177685": {
                    "id": "177685",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GUIL Gaëlle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/08\/2024 12:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GREEN ECO HABITAT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BREST] SOUCI CONF APPELS ENTRANTS&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/08\/2024 12:00:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "237557": {
        "nid": 237557,
        "type": "tache",
        "title": "Tache - MCP BRAMOULLE - 19\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-19 15:25:12",
        "changed": "2024-07-22 15:57:49",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "175749": {
                    "id": "175749",
                    "fields": {
                        "field_description": "<p>Appel de Gwenaëlle de WESTELECOM qui m'indiquz avoir eu un mail de Sandrine PERCHOC&nbsp;ce matin à 11h45 pour lui indiquer que lorsqu'il y a un interloccuteur qui appel Ploudal ça tombe sur&nbsp;Lannilis.<\/p>\r\n\r\n<p>A priori RAS côté programmation WESTELECOM ni de renvoi de Brest vers Quimper mis par la cliente. Donc voir côté opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/07\/2024 15:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175754": {
                    "id": "175754",
                    "fields": {
                        "field_description": "<p>Appel à Ploudalmezezzau afin de faire un horodatage.<\/p>\r\n\r\n<ul>\r\n\t<li><strong>Hordatage <\/strong>: Appel du 02 98 93 49 10 vers le&nbsp;0298043269 le 19\/07 à 15h34 - je tombe sur l'agence de Lannilis et pas sur Ploudalmezeau.&nbsp;<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/07\/2024 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175755": {
                    "id": "175755",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS afin d'ouvrir un ticket. Il n'y a pas de renvoi d'appel côté opérateur entre Ploudal et Lannilis, ils ouvrent donc un ticket pour analyse de l'hrodatage afin de voir s'il y a plus d'infos.<\/p>\r\n\r\n<p>Et message à Gwenaëlle de WESTELECOM afin qu'elle puisse faire vérifier&nbsp;les postes de Ploudal soient bien up car je me demande s'ils ne sont pas simplement KO et donc qu'il y aurait une règle de votre côté pour ne pas perdre d'appel que ça sonne au siège.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/07\/2024 15:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175757": {
                    "id": "175757",
                    "fields": {
                        "field_description": "<p><u><strong>Ticket Coriolis N°70907<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/07\/2024 15:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175845": {
                    "id": "175845",
                    "fields": {
                        "field_description": "<p>CT avec Gwenaëlle de WESTELECOM suite au retour en PJ de CORIOLIS indiquant ne pas trouver de trace d'appel vers Lannilis. Gwenaëlle m'indique avoir transmis le ticket a Fabrice qui doit revenir vers moi et le client.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2024 11:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175945": {
                    "id": "175945",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/07\/2024 15:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "175946": {
                    "id": "175946",
                    "fields": {
                        "field_description": "<p>CT avec Gwenaëlle qui m'indique avoir eu en ligne la cliente et en fait souci de manip côté Lannilis, la personne à l'accueil avait activé la touche sur son poste qui lui permet de récupérer les lignes des autres sites. Elle a désactiver cela et depuis c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2024 15:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "175947": {
                    "id": "175947",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KEROUANTON Marine  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/07\/2024 15:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MCP BRAMOULLE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLOUDAL] APPELS DE PLOUDAL SONNENT A LANNILIS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/07\/2024 15:52:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "238482": {
        "nid": 238482,
        "type": "tache",
        "title": "Tache - Tromelin - 25\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-25 14:10:44",
        "changed": "2024-08-02 16:15:00",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "176498": {
                    "id": "176498",
                    "fields": {
                        "field_description": "<p>CT Annie (0298208007) qui indique que les conversations sont très dégradées, ponctuées de \"bip\". De mon côté, on entend des \"clics\". Elle est sur son application mobile, elle indique que les appels tombent directement sur sa messagerie. Elle indique également que les appels sonnent aléatoirement sur son casque ou son mobile. J'ouvre un ticket auprès de Cybera.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2024 14:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176554": {
                    "id": "176554",
                    "fields": {
                        "field_description": "<p>Loïc de Cybéra a pris en charge la demande et a modifié le codecs ce qui a permis de retrouver une qualité de voix normale.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2024 16:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176659": {
                    "id": "176659",
                    "fields": {
                        "field_description": "<p>CT avec Annie pour point :<\/p>\r\n\r\n<p>Appel en interne sur 3CX Tromelin, Annie a décroché mon appel sur son appli 3CX sur Smartphone.<\/p>\r\n\r\n<p>Lors de notre appel ANnie et moi même avons eu plusieurs blancs et Annie le bruit \"Bip\" et à savoir qu'à ces moments ci les barres d'indication de qualité de l'appel sur 3CX étaient au plus bas. En fait j'indique&nbsp; Annie que le bip est quand l'appel doit omber KO en plein milieu car qualité très dégradée et le bip est un signal sonoe pour cela et cela se traduit lors de la CT par des blancs de notre côté jusqu'à ce que la voix repasse correctement.&nbsp;<\/p>\r\n\r\n<p>A noter qu'Annie utilise quais tout le temps sur son smarpthone 3CX et non pas sur son PC, le souci étant que le wifi n'est pas du tout stable sur son Smartphone donc la qualité d'appel n'est pas optimale loinde là.<\/p>\r\n\r\n<p>J'indique à Annie que le mieux est de passer via le PC car celui ci est en câblé et donc bien plus stable.<\/p>\r\n\r\n<p>Concernant le souci remonté sur le PC en fait la problématique est que les appels sonnent de nouveau dans le casque et non pas dans les haut parleurs du PC donc elle n'entend pas l'appel arriver sur le PC. J'indique à Annie que le module EHS pour mise en place du casque Jabra doit arriver ce jour via DPD donc je lui propose qu'elle puisse me recontacter à réception de cleui ci afin de le mettre en place ce qui permettra d'avoir un casque avec la base qui sonne et de ne pas avoir de souci avec la sonnerie en haut parleur du PC.&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 11:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "176660": {
                    "id": "176660",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Ronan LE MEZO (0787064268) pour point suite à CT avec Annie car Annie m'a indiqué qu'à priori elle a eu vent que d'autres personnes avaient des soucis de 3CX mais n'a pas su me dire qui. Pas de réponse, je lui laisse donc un MV afin qu'il me recontacte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 11:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177398": {
                    "id": "177398",
                    "fields": {
                        "field_description": "<p>Mail à Annie afin de lui proposer de la guider pour mise en place du module Yealink sur le casque Jabra si cela n'a pas déjà été fait, je lui propose demain aorès 11h ou ce jour après 14h15. Cela sera aussi l'occasion de refaire le point suite à notre échange de vendredi dernier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 09:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177746": {
                    "id": "177746",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/08\/2024 16:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177747": {
                    "id": "177747",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/08\/2024 16:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLOUNEVENTER] - SOUCI SUR EXTENSION ANNIE MORIN<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/08\/2024 16:14:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "238496": {
        "nid": 238496,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 25\/07\/2024",
        "author_uid": 7180,
        "created": "2024-07-25 15:36:48",
        "changed": "2024-08-21 09:15:43",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "176525": {
                    "id": "176525",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline DANTEC (0661729309)., coupure Elec sur tout Landivisiau, effectuer un renvoie de fixe sur mobile.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2024 15:30",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "176532": {
                    "id": "176532",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/07\/2024 15:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176533": {
                    "id": "176533",
                    "fields": {
                        "field_description": "<p><strong><u>Je demande à AT de mettre un renvoi d'appel du&nbsp;0298690763 vers le&nbsp;0661729309<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2024 15:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176535": {
                    "id": "176535",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2024 15:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176536": {
                    "id": "176536",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2024 15:50",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "176543": {
                    "id": "176543",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2024 16:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176553": {
                    "id": "176553",
                    "fields": {
                        "field_description": "<p>CT avec Caroline, elle demande à ce que le site de Jezequel soit renvoyé vers le&nbsp;06.33.76.03.13&nbsp;(Julien).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2024 16:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176569": {
                    "id": "176569",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2024 18:20",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "176756": {
                    "id": "176756",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/07\/2024 09:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176760": {
                    "id": "176760",
                    "fields": {
                        "field_description": "<p>CT avec Caroline qui confirme que tout est up. Je demande la lévée du renvoi d'appel à AT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2024 09:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176791": {
                    "id": "176791",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/07\/2024 10:55",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "176798": {
                    "id": "176798",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/07\/2024 11:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176803": {
                    "id": "176803",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/07\/2024 11:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176804": {
                    "id": "176804",
                    "fields": {
                        "field_description": "<p>AT confirme la levée du renvoi d'appels<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2024 11:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176805": {
                    "id": "176805",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/07\/2024 11:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "178568": {
                    "id": "178568",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/08\/2024 11:39",
                        "field_description_auteur": "Yann"
                    }
                },
                "178569": {
                    "id": "178569",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline DANTEC (0661729309).<br \/>\r\n<br \/>\r\n<u><strong>Elle m'informe que le renvoie d'appel est toujours actif depuis le fixe Herrou 0298451708. Peux-tu vérifier la levée du renvoie ?&nbsp;<\/strong><\/u><br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/08\/2024 11:32",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "178615": {
                    "id": "178615",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/08\/2024 11:15",
                        "field_description_auteur": "Yann"
                    }
                },
                "178759": {
                    "id": "178759",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/08\/2024 09:15",
                        "field_description_auteur": "Yann"
                    }
                },
                "178760": {
                    "id": "178760",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/08\/2024 09:15",
                        "field_description_auteur": "Yann"
                    }
                },
                "178761": {
                    "id": "178761",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/08\/2024 09:15",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[JEZEQUEL] - DEMANDE DE RENVOI D'APPEL VERS MOBILE SUITE COUPURE ELECTRICITE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/08\/2024 09:15:36"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "238499": {
                "nid": 238499,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 25\/07\/2024 - 25\/07\/2024 - 15:47",
                "author_uid": 26,
                "created": "2024-07-25 15:47:02",
                "changed": "2024-07-29 11:16:19",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 25\/07\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-07-29 09:52:35"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "176537": {
                            "id": "176537",
                            "fields": {
                                "field_qr_horodatage": "25\/07\/2024 15:49",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "176570": {
                            "id": "176570",
                            "fields": {
                                "field_qr_horodatage": "25\/07\/2024 18:20",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "176792": {
                            "id": "176792",
                            "fields": {
                                "field_qr_horodatage": "29\/07\/2024 10:54",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "176534": {
                            "id": "176534",
                            "fields": {
                                "field_qr_horodatage": "25\/07\/2024 15:47",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[JEZEQUEL] - DEMANDE DE RENVOI D'APPEL VERS MOBILE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>25\/07\/2024 15:46 - BALBOT Iwan : <\/strong>Passage à l'état \"En cours\"<\/li><li><strong>25\/07\/2024 15:44 - BALBOT Iwan : <\/strong><strong><u>Je demande à AT de mettre un renvoi d'appel du&nbsp;0298690763 vers le&nbsp;0661729309<\/u><\/strong><br\/>\r\n<\/li><li><strong>25\/07\/2024 15:30 - CHASSIER Yann : <\/strong>Appel téléphonique de la part de Caroline DANTEC (0661729309)., coupure Elec sur tout Landivisiau, effectuer un renvoie de fixe sur mobile.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "176544": {
                            "id": "176544",
                            "fields": {
                                "field_qr_horodatage": "25\/07\/2024 16:07",
                                "field_qr_message": "<p>La cliente demande à ce qu'il soit mis sur le&nbsp;0633760313 plutot comme il y a deux sites.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "176757": {
                            "id": "176757",
                            "fields": {
                                "field_qr_horodatage": "29\/07\/2024 09:51",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Le client confirme que tout est up. Tu peux lever le renvoi d'appel.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "176799": {
                            "id": "176799",
                            "fields": {
                                "field_qr_horodatage": "29\/07\/2024 11:16",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-07-29 11:16:10"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "243772": {
                "nid": 243772,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 25\/07\/2024 - 19\/08\/2024 - 11:15",
                "author_uid": 26,
                "created": "2024-08-19 11:15:35",
                "changed": "2024-08-21 09:15:19",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 25\/07\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-19 11:15:36"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "178614": {
                            "id": "178614",
                            "fields": {
                                "field_qr_horodatage": "19\/08\/2024 11:15",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[JEZEQUEL] - DEMANDE DE RENVOI D'APPEL VERS MOBILE SUITE COUPURE ELECTRICITE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>16\/08\/2024 11:39 - CHASSIER Yann : <\/strong>Passage à l'état \"En cours\"<\/li><li><strong>16\/08\/2024 11:32 - CHASSIER Yann : <\/strong>Appel téléphonique de la part de Caroline DANTEC (0661729309).<br \/>\r\n<br \/>\r\n<u><strong>Elle m'informe que le renvoie d'appel est toujours actif depuis le fixe Herrou 0298451708. Peux-tu vérifier la levée du renvoie ?&nbsp;<\/strong><\/u><br \/>\r\n&nbsp;<br\/>\r\n<\/li><li><strong>29\/07\/2024 11:17 - BALBOT Iwan : <\/strong>Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-21 09:15:11"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "238497": {
        "nid": 238497,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 25\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-25 15:43:34",
        "changed": "2024-07-29 11:16:51",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "176528": {
                    "id": "176528",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Fixe L'Herrou, 0298451708.<u><strong> Je demande à AT de faire un renvoi du&nbsp;0298451708 vers le&nbsp;0661729309<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2024 15:41",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176531": {
                    "id": "176531",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2024 15:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176567": {
                    "id": "176567",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2024 18:20",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "176758": {
                    "id": "176758",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/07\/2024 09:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176761": {
                    "id": "176761",
                    "fields": {
                        "field_description": "<p>CT avec Caroline qui confirme que tout est up. Je demande la lévée du renvoi d'appel à AT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2024 09:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176777": {
                    "id": "176777",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/07\/2024 10:29",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "176796": {
                    "id": "176796",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/07\/2024 11:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176800": {
                    "id": "176800",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/07\/2024 11:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176801": {
                    "id": "176801",
                    "fields": {
                        "field_description": "<p>AT confirme la levée du renvoi d'appels<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2024 11:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176802": {
                    "id": "176802",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/07\/2024 11:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[L'HERROU] - DEMANDE DE RENVOI VERS MOBILE&nbsp;COUPURE ELECTRICITE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/07\/2024 11:16:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "238498": {
                "nid": 238498,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 25\/07\/2024 - 25\/07\/2024 - 15:43",
                "author_uid": 26,
                "created": "2024-07-25 15:43:50",
                "changed": "2024-07-29 11:16:02",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 25\/07\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-07-29 09:52:53"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "176568": {
                            "id": "176568",
                            "fields": {
                                "field_qr_horodatage": "25\/07\/2024 18:18",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "176778": {
                            "id": "176778",
                            "fields": {
                                "field_qr_horodatage": "29\/07\/2024 10:28",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "176530": {
                            "id": "176530",
                            "fields": {
                                "field_qr_horodatage": "25\/07\/2024 15:43",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[L'HERROU] - DEMANDE DE RENVOI VERS MOBILE&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>25\/07\/2024 15:41 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, Fixe L'Herrou, 0298451708.<u><strong> Je demande à AT de faire un renvoi du&nbsp;0298451708 vers le&nbsp;0661729309<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "176759": {
                            "id": "176759",
                            "fields": {
                                "field_qr_horodatage": "29\/07\/2024 09:52",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Le client confirme que tout est up. Tu peux lever le renvoi d'appel.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "176797": {
                            "id": "176797",
                            "fields": {
                                "field_qr_horodatage": "29\/07\/2024 11:15",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-07-29 11:15:54"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "238500": {
        "nid": 238500,
        "type": "tache",
        "title": "Tache - Labous Plombelec - 25\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-25 15:57:37",
        "changed": "2024-07-26 09:09:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "176541": {
                    "id": "176541",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe -(0298614123)-(0974086976), 257621. Dmande de mise en place d'un renvoi des appels du 0298614123 vers le&nbsp;0631909372<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2024 15:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176576": {
                    "id": "176576",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/07\/2024 09:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "176577": {
                    "id": "176577",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Carole LABOUS (0298614123). C'est ok la téléphonie est remontée hier soir suite au rétablissement du VDSL. Carole me demande donc de supprimer le renvoi d'appel, je supprime de suite celui ci via l'admin 3CX et remet le fixe à sonner sur son extension 3CX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 09:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "176578": {
                    "id": "176578",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LABOUS Loïc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/07\/2024 09:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Labous Plombelec"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LANDIVISIAU] - DEMANDE DE RENVOI VERS MOBILE SUITE COUPURE ELECTRICITE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/07\/2024 09:08:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "238503": {
        "nid": 238503,
        "type": "tache",
        "title": "Tache - Cornouaille RH - 25\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-25 16:54:40",
        "changed": "2024-07-26 09:32:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "176561": {
                    "id": "176561",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, , 0222941110. CT avec Estelle, elle m'indique que leur n° ressort en \"suspiscion de spam\". Je lui fait suivre le lien pour Google. Elle indique que pouyr Google c'est OK. Je lui fais suivre les liens pour Androïd et pour Apple.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2024 16:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176591": {
                    "id": "176591",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/07\/2024 09:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176592": {
                    "id": "176592",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/07\/2024 09:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>NUMERO DE FIXE APPARAISSANT COMME SUSPISCION DE SPAM<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/07\/2024 09:32:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "238504": {
        "nid": 238504,
        "type": "tache",
        "title": "Tache - KERIOTEL - 25\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-25 17:39:19",
        "changed": "2024-07-26 15:10:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "176565": {
                    "id": "176565",
                    "fields": {
                        "field_description": "<p>CT avec Nathalie qui m'indique ne pas pouvoir joindre certains numéro étrangers. Cybera m'indique qu'il faut autoriser les appels vers certaines zone géographiques à&nbsp;l'aide d'un formulaire précis. Je le fais suivre à Nathalie dès réception.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2024 17:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176598": {
                    "id": "176598",
                    "fields": {
                        "field_description": "<p>Nesrine me fait suivre le document de zonage. Je le fais suivre à Nathalie en lui demandant de préciser les zones et la liste correspondante qu'elle souhaite autoriser.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 09:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "176715": {
                    "id": "176715",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/07\/2024 15:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "176716": {
                    "id": "176716",
                    "fields": {
                        "field_description": "<p>Loïc de Cybera me confirme que les appels internationaux vers les zones demandées sont maintenant autorisés pour les deux entités.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 15:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176717": {
                    "id": "176717",
                    "fields": {
                        "field_description": "Une notification a été envoyée à  Henri (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/07\/2024 15:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE DEBLOCAGE DES APPELS SORTANTS VERS L'ETRANGER<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/07\/2024 15:08:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "238508": {
        "nid": 238508,
        "type": "tache",
        "title": "Tache - Jezequel Frères - 26\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-26 11:19:10",
        "changed": "2024-07-30 17:27:38",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "176653": {
                    "id": "176653",
                    "fields": {
                        "field_description": "<p>CT avec Elisabeth, elle m'indique ne pas pouvoir joindre un n° en Belgique. Je lui transmets le zonier s'il y a une restriction pour qu'elle demande l'autorisation d'appel vers Belgique et le transmets à Cybéra pour vérification\/autorisation<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 11:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177193": {
                    "id": "177193",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/07\/2024 17:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "177194": {
                    "id": "177194",
                    "fields": {
                        "field_description": "<p>Retour de Cybera le 26\/07.Pas de restriction vers la Belgique. C'est probablement le n° appelé qui pose pb<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/07\/2024 17:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177195": {
                    "id": "177195",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ARNAULT Elisabeth (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/07\/2024 17:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Jezequel Frères"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPEL VERS NUMERO BELGE IMPOSSIBLE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/07\/2024 17:26:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "238513": {
        "nid": 238513,
        "type": "tache",
        "title": "Tache - 4M - 26\/07\/2024",
        "author_uid": 6406,
        "created": "2024-07-26 15:05:25",
        "changed": "2025-01-06 12:33:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "176710": {
                    "id": "176710",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe, 189968. CT avec Hervelina qui souhaite sortir avec son numéro direct soit 0298885457 au lieu du standard 0298885651 et elle indique que les transferts d'appels sont impossibles<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/07\/2024 14:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176829": {
                    "id": "176829",
                    "fields": {
                        "field_description": "<p>Je demande à WT de contacter Hervelina en direct.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2024 12:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "176964": {
                    "id": "176964",
                    "fields": {
                        "field_description": "<p>CT avec Gwenaëlle de WESTELECOM, j'en profite donc pour la relancer sur ce ticket. Elle m'indique revenir vers moi dès qu'elle aura eu du nouveau avec ses techs mais n'en a pas encore à cette heure ci ...<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/07\/2024 09:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177419": {
                    "id": "177419",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à WESTELECOM (Gwenaëlle + support technique), par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 10:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178087": {
                    "id": "178087",
                    "fields": {
                        "field_description": "<p>CT hier avec Gwenaëlle de WESTELECOM pour relance, elle n'avait pas encore eu de retour de son support technique..<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/08\/2024 09:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "178645": {
                    "id": "178645",
                    "fields": {
                        "field_description": "<p>Je relance WT ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2024 16:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "178764": {
                    "id": "178764",
                    "fields": {
                        "field_description": "<p>Je relance WT ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/08\/2024 09:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "178878": {
                    "id": "178878",
                    "fields": {
                        "field_description": "<p>Je relance WT via Yoann qui est présent cette semaine<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/08\/2024 09:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179253": {
                    "id": "179253",
                    "fields": {
                        "field_description": "<p>Je relance Yoan avec Gwénaëlle et Fabrice en copie<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2024 09:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179890": {
                    "id": "179890",
                    "fields": {
                        "field_description": "<p>Gwénaelle de WT indique être toujours dans l'attente d'un retour de Fabrice MOREAU sur le sujet<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2024 14:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180473": {
                    "id": "180473",
                    "fields": {
                        "field_description": "<p>Je relance WT via Gwénaëlle savoir si elle a eu un retour de Fabrice.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2024 12:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180979": {
                    "id": "180979",
                    "fields": {
                        "field_description": "<p>Je relance Gwénaëlle de WT ce jour pour savoir si Fabrice lui a fait un retour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/09\/2024 10:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181575": {
                    "id": "181575",
                    "fields": {
                        "field_description": "<p>WT et Cybera sont en coopération pour configurer le SDA en sortie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2024 15:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181960": {
                    "id": "181960",
                    "fields": {
                        "field_description": "<p>Je relance Cybera ce jour pour confirmation que le SDA est en sortie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/09\/2024 11:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182642": {
                    "id": "182642",
                    "fields": {
                        "field_description": "<p>Je relance Fabrice MOREAU de WT suite à échange entre lui et Cyril de Cybera.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/10\/2024 09:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183888": {
                    "id": "183888",
                    "fields": {
                        "field_description": "<p>Je relance Cybera ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 09:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184718": {
                    "id": "184718",
                    "fields": {
                        "field_description": "<p>Je relance Fabrice ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2024 17:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185177": {
                    "id": "185177",
                    "fields": {
                        "field_description": "<p>Attendre confirmation par Cyber que l'OI a été changé<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/10\/2024 14:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186465": {
                    "id": "186465",
                    "fields": {
                        "field_description": "<p>Cyril m'indique que le changement d'OI est en cours mais que s'agissant d'une portabilité, la démarche prend du temps. Il reviendra vers moi en fin d'année quand la porta sera achevée.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/11\/2024 10:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187996": {
                    "id": "187996",
                    "fields": {
                        "field_description": "Portabilité des N° chez le nouvel OI le 12\/12\/2024 - Vérifier si tout est ok ensuite pour clôturer les 2 tâches en cours",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/11\/2024 15:25",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "189931": {
                    "id": "189931",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice. Pb sur le firewall, il faudrait demander à Asten d’autoriser le voip02.myopenip.fr (185.48.48.72) a sortir. La porta doit donc être reportée en janvier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2024 17:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190104": {
                    "id": "190104",
                    "fields": {
                        "field_description": "<p>La demande de configuration demandée par Fabrice à été transmise à Asten ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/12\/2024 11:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190418": {
                    "id": "190418",
                    "fields": {
                        "field_description": "<p>Le déblocage est en cours de traitement par Asten (Cf. message relayé par Matthieu). Fabrice à eu également l'information. Attente de retour WT suite modifications apportée par Asten<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/12\/2024 09:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190816": {
                    "id": "190816",
                    "fields": {
                        "field_description": "<p>Je relance Fabrice ce jour et lui demande de me faire un retour. La portabilité interne chez un autre OI étant en cours pour le mois de janvier.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/12\/2024 09:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191270": {
                    "id": "191270",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à Fabrice MOREAU de WT ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/12\/2024 09:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191466": {
                    "id": "191466",
                    "fields": {
                        "field_description": "<p>Fabrice MOREAU me confirme que les Trunks et appels sont OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/01\/2025 12:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "191469": {
                    "id": "191469",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/01\/2025 12:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "191470": {
                    "id": "191470",
                    "fields": {
                        "field_description": "Une notification a été envoyée à POUPON Sabine (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 12:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "4M"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE CONFIGURATION&nbsp; DU NUMERO EN SORTIE ET TRANSFERT INTERNES IMPOSSIBLES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/01\/2025 12:33:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/01\/2025 12:33:53"
        }
    },
    "238979": {
        "nid": 238979,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 30\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-30 10:29:53",
        "changed": "2024-08-30 09:43:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "176987": {
                    "id": "176987",
                    "fields": {
                        "field_description": "<p>Supprimer Margot de la file de Carhaix à compter du 02\/08 - demande de Margot ce jour lors d'une CT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/07\/2024 10:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177751": {
                    "id": "177751",
                    "fields": {
                        "field_description": "<p>CT avec Alexia qui m'indique au final que Margot doit être sur les files de Carhaix et Chateauneuf en 1ière jusqu'à minima le 09\/08 - elle reviendra vers nous une fois qu'il faudra la supprimer des files.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 16:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "179564": {
                    "id": "179564",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/08\/2024 09:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179565": {
                    "id": "179565",
                    "fields": {
                        "field_description": "<p>CT avec Alexia. Marrgot est en congés pour 2 semaine. L'enlevée des files. Alexia rappelera à la fin des congés de Margot pour revoir sa place&nbsp;dans les différentes files. J'enlève Margot des files.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/08\/2024 09:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179566": {
                    "id": "179566",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/08\/2024 09:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CARHAIX &amp; CHATEAUNEUF] AJOUT MARGOT SUR LES 2 FILES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/08\/2024 09:19:25"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "239015": {
        "nid": 239015,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 30\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-30 12:00:04",
        "changed": "2024-07-30 12:00:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-07-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177059": {
                    "id": "177059",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gaëlle (0661902778) pour m'indiquer qu'elle n'a plus les notifs d'appels 3CX et voit que les appels une fois manqués.<\/p>\r\n\r\n<p>Je fais une prise en main du mobile via TeamViwer, met en place l'option \"garder actif\" + supprimer le passage en restraint pour économie de la batterie de l'appli 3CX - Tests d'appesl effectués, c'est de nouveau OK.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/07\/2024 11:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "177060": {
                    "id": "177060",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/07\/2024 12:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LOUDEAC] SOUCI NOTIF 3CX SUR MOBILE GAELLE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/07\/2024 11:53:10"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "239050": {
        "nid": 239050,
        "type": "tache",
        "title": "Tache - KERIOTEL - 30\/07\/2024",
        "author_uid": 27,
        "created": "2024-07-30 17:23:40",
        "changed": "2024-08-01 15:25:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-07-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177190": {
                    "id": "177190",
                    "fields": {
                        "field_description": "<p>CT avec Henri (0699877647) il m'indique que ce WE ainsi qu'un grand nombre de WE à compter de septembre la réception de Quimper Sud sera fermée et qu'il lui faudra donc renvoyer les appels sur Ergué.<\/p>\r\n\r\n<p>Voir pour lui programmer une touche pour cela sur le poste accueil.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/07\/2024 17:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177391": {
                    "id": "177391",
                    "fields": {
                        "field_description": "<p>Appel à CYBERA afin que le nécessaire soit fait J'ai Nathan en ligne qui me confirme ouvrir un ticket pour cela et revient vers moi une fois fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 09:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177550": {
                    "id": "177550",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/08\/2024 15:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177551": {
                    "id": "177551",
                    "fields": {
                        "field_description": "<p>Mail de Nathan de CYBERA qui me confirme avoir fait le nécessaire. Je fais un mail à Henri afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 15:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177552": {
                    "id": "177552",
                    "fields": {
                        "field_description": "Une notification a été envoyée à  Henri (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/08\/2024 15:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER SUD] BLF POUR RENVOI DES APPELS VERS ERGUE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/08\/2024 15:24:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "239214": {
        "nid": 239214,
        "type": "tache",
        "title": "Tache - KERIOTEL - 01\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-01 10:20:16",
        "changed": "2024-08-01 10:35:27",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177405": {
                    "id": "177405",
                    "fields": {
                        "field_description": "<p>Ct avec l'accueil qui demande le QR code de l'extension 156 - Accueil 1 Kerodet sur l'adresse mail kerodet@brithotel.fr<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 10:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177410": {
                    "id": "177410",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/08\/2024 10:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177411": {
                    "id": "177411",
                    "fields": {
                        "field_description": "<p>QR envoyé par mail à Gauthier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 10:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177412": {
                    "id": "177412",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/08\/2024 10:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERODET] - DEMANDE DE QR CODE - EXTENSION 155&nbsp;ACCUEIL 1 KERODET<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/08\/2024 10:35:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "239215": {
        "nid": 239215,
        "type": "tache",
        "title": "Tache - Atelier 121  - 01\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-01 10:23:11",
        "changed": "2024-08-01 10:38:36",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177408": {
                    "id": "177408",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Standard (0298545937), 247570. CT avec Gwendoline qui demande un renvoi des appels de l'accueil vers le mobile de Fanny CADOU,&nbsp;06.88.79.20.23.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 10:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177413": {
                    "id": "177413",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/08\/2024 10:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "177414": {
                    "id": "177414",
                    "fields": {
                        "field_description": "<p>Je transmets le QR code du standard à Mme CADOU pour qu'elle puisse le flasher dès demain soir pour récupérer les appels du standard durant les congés.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 10:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177415": {
                    "id": "177415",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LUCHMUN Gwendoline  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/08\/2024 10:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Atelier 121 "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/08\/2024 10:37:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "239319": {
        "nid": 239319,
        "type": "tache",
        "title": "Tache - GROUPE BRETAGNE BURO - 01\/08\/2024",
        "author_uid": 27,
        "created": "2024-08-01 15:12:42",
        "changed": "2024-08-27 09:15:53",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177546": {
                    "id": "177546",
                    "fields": {
                        "field_description": "<p>Mail de Catherine BOUTER qui m'indique que lorsque le site de Lorient NDI&nbsp;02 97 37 81 14&nbsp;contacte le 17 - police alors il tombe sur le 29 au lieu du 56. Ils ont eu une tentative de vol mardi et son tombé sur le 29. Le souci avait déjà été remonté par Yoann de WETELECOM le 29\/03 et corrigé par CORIOLIS mais la cliente n'avait jamais confirmé le bon fonctionnement depuis malgré relances.<\/p>\r\n\r\n<p>Appel à Mme BOUTER (0681246504) afin d'avoir un horodatage. Catherine m'indique ne pas pouvoir me redonner l'horodatage de mardi et n'a pas le temps d'en faire un nouveau car en ongés ce soir et de retour le&nbsp;26\/08.<\/p>\r\n\r\n<p>Vu avec la cliente, il faut la recontacter à son retour de congés afin de la relancer sur une date d'horodatage afin que CORIOLIS puisse prendre en charge l'ouverture du ticket car vu avec CORIOLIS en même temps, si pas d'horodatage ticket impossible à ouvrir et traiter.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2024 14:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "179244": {
                    "id": "179244",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/08\/2024 09:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179245": {
                    "id": "179245",
                    "fields": {
                        "field_description": "<p>Je contacte Mme BOUTER ce jour qui m'indique ne pas pouvoir remonter d'horodatage car les appels vers le 17 sont heureusement rares. Je clos donc la demande car non traitable par l'opérateur en l'état. Elle prendra l'horodatage si malheureusement cela se reproduit.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2024 09:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179246": {
                    "id": "179246",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CANIEZ Vincent (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/08\/2024 09:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE BRETAGNE BURO"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PAPETERIE TONNERRE LORIENT] LOCALISATION SDA&nbsp;02 97 37 81 14&nbsp;KO SI APPEL AU 17<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/08\/2024 09:11:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "239530": {
        "nid": 239530,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 02\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-02 09:06:34",
        "changed": "2024-12-09 22:08:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177613": {
                    "id": "177613",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, 0981417055. Mail de M. BATARD qui demande à ce que le standard soit mis sur messagerie pour congés du 02\/08\/24 à 18h au 23\/08\/24 à 18h. Je demande à AT de mettre en place le message ce soir à partir de 18h.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 09:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177615": {
                    "id": "177615",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/08\/2024 09:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "177621": {
                    "id": "177621",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/08\/2024 09:13",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "177627": {
                    "id": "177627",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/08\/2024 09:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "177629": {
                    "id": "177629",
                    "fields": {
                        "field_description": "<p>AT confirme l'activation de la messagerie ce soir à 18h. Contrôler la levée le 26\/08.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 09:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177853": {
                    "id": "177853",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2024 11:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "177854": {
                    "id": "177854",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/08\/2024 11:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "177855": {
                    "id": "177855",
                    "fields": {
                        "field_description": "<p>Appel fait, messagerie bien en place, clôture de tache.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/08\/2024 11:08",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "177856": {
                    "id": "177856",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BATARD Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2024 11:08",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGERIE POUR CONGES D'ETE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/08\/2024 11:08:24"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189407": {
                    "id": "189407",
                    "fields": {
                        "field_ci_commentaire": "Vérifier lundi que c'est OK\r\n"
                    }
                }
            }
        },
        "questions_reponses": {
            "239531": {
                "nid": 239531,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 02\/08\/2024 - 02\/08\/2024 - 09:08",
                "author_uid": 6406,
                "created": "2024-08-02 09:08:20",
                "changed": "2024-08-05 11:08:07",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 02\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-02 09:21:04"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "177622": {
                            "id": "177622",
                            "fields": {
                                "field_qr_horodatage": "02\/08\/2024 09:10",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "177616": {
                            "id": "177616",
                            "fields": {
                                "field_qr_horodatage": "02\/08\/2024 09:08",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Notre client demande à ce que le message ci-joint soit mis en place pour les congés d'été à partir de ce soir 18h et jusqu'au vendredi 23\/08 à 18h<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "177628": {
                            "id": "177628",
                            "fields": {
                                "field_qr_horodatage": "02\/08\/2024 09:20",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-05 11:07:51"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "239538": {
        "nid": 239538,
        "type": "tache",
        "title": "Tache - DOCTEUR XAVIER BRIANCEAU - 02\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-02 10:21:15",
        "changed": "2024-08-02 10:57:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177650": {
                    "id": "177650",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Xavier BRIANCEAU (0672965975). CT avec Le Dr BRIANCEAU et Mme BRIANCEAU qui demandent a ce que les postes soient inversés dans la stratégie d'appel (la communication était mauvaise, ils appelaient depui un mobile). Contacter Mme BRIANCEAU sur le standard pour préciser leur demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 10:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "177660": {
                    "id": "177660",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/08\/2024 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177661": {
                    "id": "177661",
                    "fields": {
                        "field_description": "<p><strong>Configuration actuellement en place : <\/strong>Standard ouvert du lundi au vendredi de 8h à 13h30 - faire sonner les 2 postes fixes en même temps et si pas de réponse au bout d'une minute alors bascule sur le répondeur qui ne permet pas de laisser un message vocal.<\/p>\r\n\r\n<p>Je contacte donc la cliente (0222941250)&nbsp; afin d'avoir du détail car il n'y a pas d'inversement car les&nbsp; postes sonnent en même temps.<\/p>\r\n\r\n<p>Mme BRIANCEAU m'indique en fait qu'elle a actuellement el DECT dans son bureau et Mr BRIANCEAU le poste accueil dans le sien et qu'ils souhaitent faire l'inverse. Ct avec Jean Luc LANDRAIN en même temps qui m'indique qu'il avait pris le gros poste accueil dans le bureau du Dr car il lui manquait une prise RJ45 pour brancherl e TPE sinon, il vient de commander un petit swich afin de pouvoir faire l'inversement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 10:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177662": {
                    "id": "177662",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIANCEAU Xavier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/08\/2024 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DOCTEUR XAVIER BRIANCEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE CHANGEMENT DE STRATEGIE D'APPEL&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/08\/2024 10:40:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "239544": {
        "nid": 239544,
        "type": "tache",
        "title": "Tache - BZH CHEF - 02\/08\/2024",
        "author_uid": 27,
        "created": "2024-08-02 11:26:01",
        "changed": "2024-12-09 22:08:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177674": {
                    "id": "177674",
                    "fields": {
                        "field_description": "<p>Ligne : Security Keepers, Fixe, 0298946422<\/p>\r\n\r\n<p>CT avec Françoise, au 02\/09 un nouveau collaborateur arrive et va avoir besoin d'un poste fixe - pas besoin de récupérer les appels du standard, simplement sortie d'appel ou alors interne.&nbsp;<\/p>\r\n\r\n<p>Françoise a un poste SNOM qui ne sert actuellement pas et souhaite donc lui faire attribuer celui ci. Ci dessous les éléments pour demander création de l'extention et attribution du poste à SECURITY KEEPERS.<\/p>\r\n\r\n<ul>\r\n\t<li>Gilles PAPIN - papin@gainche.fr - MAC du poste SNOM : 000413BC5F82&nbsp;<\/li>\r\n<\/ul>\r\n\r\n<p>Et voir avec IBS pour installation du poste fixe.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 11:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "177682": {
                    "id": "177682",
                    "fields": {
                        "field_description": "<p>Mail fait à SK et IBS afin d'organiser cela. Cf en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 11:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178092": {
                    "id": "178092",
                    "fields": {
                        "field_description": "<p>Relance à SK car pas de retour à la demande.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/08\/2024 09:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178643": {
                    "id": "178643",
                    "fields": {
                        "field_description": "<p>Je relance SK ce jour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2024 16:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "178744": {
                    "id": "178744",
                    "fields": {
                        "field_description": "<p>Je relance SK à nouveau ce jour suite CT avec Françoise, l'adresse mail de M. PAPIN a changée : marches@gainche.fr. Je demande à SK de me confirmer la bonne prise en compte de la modification, la création de l'extension et de la réattribution du poste fixe.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/08\/2024 16:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "178875": {
                    "id": "178875",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à SK ce jour par mail et laisse un message au service Tech.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/08\/2024 09:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179267": {
                    "id": "179267",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à SK ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2024 09:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179418": {
                    "id": "179418",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/08\/2024 15:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179419": {
                    "id": "179419",
                    "fields": {
                        "field_description": "<p>CT avec Dylan de SK, il créé l'extension et réattribue le poste disponible à Gilles PAPIN. Je préviens Françoise. Message laissé à Jean Pierre pour qu'il confirme à Françoise<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2024 15:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "179420": {
                    "id": "179420",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à TRADARDI Françoise (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/08\/2024 15:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179421": {
                    "id": "179421",
                    "fields": {
                        "field_description": "<p>Je préviens IBS qui prend contact avec Françoise pour l'instalation<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2024 15:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BZH CHEF"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CREATION 1 EXTENSION 3CX + ATTRIBUTION POSTE FIXE A CELLE CI<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/08\/2024 15:26:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Security Keepers"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189410": {
                    "id": "189410",
                    "fields": {
                        "field_ci_commentaire": "Relancer SK si pas de retour à la demande en PJ. \r\n"
                    }
                }
            }
        }
    },
    "239561": {
        "nid": 239561,
        "type": "tache",
        "title": "Tache - FOLGAR COUVERTURE - 02\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-02 14:40:01",
        "changed": "2024-09-09 12:08:43",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177717": {
                    "id": "177717",
                    "fields": {
                        "field_description": "<p>Mail avec le message pour absence congés d'été à mettre jusqu'au 26\/08 inclus.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 14:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177782": {
                    "id": "177782",
                    "fields": {
                        "field_description": "<p>Test OK, messagerie pour congés active. Vérifier lundi qu'elle n' pas sauté.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 17:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177790": {
                    "id": "177790",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Teresa LE ROUX (0298012242) afin de m'assurer que le renvoi vers le répondeur de congés est toujours en place. Oui c'est bien ok. Restera dinc à supprimer ce renvoi le 27\/08 à leur retour de congés.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/08\/2024 08:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "179247": {
                    "id": "179247",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/08\/2024 09:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179248": {
                    "id": "179248",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis. Le SVI est à nouveau en place.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2024 09:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179249": {
                    "id": "179249",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE ROUX Teresa (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/08\/2024 09:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "180469": {
                    "id": "180469",
                    "fields": {
                        "field_description": "<p>Mail de Teresa qui m'indique que le repondeur pour congé est toujours en place. Je tente de la recontacter mais sans succès. Je lui demande de m'indiquer à quel niveau par mail.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2024 12:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FOLGAR COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MISE EN PLACE DE LA MESSAGERIE POUR CONGES D'ETE JUSQU'AU 26\/08 INCLUS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/09\/2024 12:07:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "239564": {
        "nid": 239564,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 02\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-02 15:07:16",
        "changed": "2024-12-09 22:08:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177728": {
                    "id": "177728",
                    "fields": {
                        "field_description": "<p>CT entre Yann et Arnaud pour messagerie des congés d'été. Je lui laisse un message demandant de me rappeler.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 15:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177734": {
                    "id": "177734",
                    "fields": {
                        "field_description": "<p>Estelle me fais suivre le message. Je demande à Coriolis de mettre le message en place dès maintenant et jusqu'au 26 matin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 15:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177735": {
                    "id": "177735",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis. Message en place Ok, test Ok. Contrôler lundi que c'est toujours en place.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 15:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "177795": {
                    "id": "177795",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à ARNAUD FINETTE (0164895656) afin de m'assurer que le renvoi vers répondeur pour congés d'été est toujours bien en place. Non celui ci n'est plus, ça sonne dans le vide ...<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/08\/2024 09:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177817": {
                    "id": "177817",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS afin que cela soit rectifié. C'est ok le technicien que j'ai en ligne a trouvé le souci et vient de le rectifié, test fait, nous tombons bien maintenant de suite sur le message de congés.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/08\/2024 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178922": {
                    "id": "178922",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/08\/2024 09:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "178923": {
                    "id": "178923",
                    "fields": {
                        "field_description": "<p>CT avec Asma de Coriolis. Elle leve le renvoi vers messagerie. Test Ok<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2024 09:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "178924": {
                    "id": "178924",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 09:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGERIE POUR CONGE D'ETE A METTRE EN PLACE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/08\/2024 09:06:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189411": {
                    "id": "189411",
                    "fields": {
                        "field_ci_commentaire": "Faire contrôle lundi, l'année dernière le renvoi avait sauté le lundi suivant et meremettre la tache au 26\/08 pour que je l'enlève. \r\n"
                    }
                }
            }
        }
    },
    "239565": {
        "nid": 239565,
        "type": "tache",
        "title": "Tache - LRJ - 02\/08\/2024",
        "author_uid": 27,
        "created": "2024-08-02 15:07:30",
        "changed": "2024-10-11 09:16:22",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177731": {
                    "id": "177731",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Anne Gaël DUPREMORVAN, 0298463219<\/p>\r\n\r\n<p>Le poste indique que nous sommes le 11 février 2036 et mauvaise heure aussi.<\/p>\r\n\r\n<p>Ouverture d'un ticket auprès de CORIOLIS car malgré le redémarrage du poste fixe physiquement par Maena de l'accueil et forçage du fuseau horaire France trien n'y fait.<\/p>\r\n\r\n<p><u><strong>Ticket 71309.<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Client en congés ce soir donc faire point à leu retour de congés.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 15:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "179412": {
                    "id": "179412",
                    "fields": {
                        "field_description": "<p>CT avec Anne Gaëlle, le téléphone affiche toujours une date erronée (07\/03\/36). Je relance Coriolis sur le ticket 71309. Marhoua demande des dispo pour rappel. Je lui indique qu'elle peut appeler l'accueil à partir de maintenant.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2024 14:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180900": {
                    "id": "180900",
                    "fields": {
                        "field_description": "<p>Relance SC Coriolis pour qu'il recontacte Mme Dupremorvan,à revérifier demain pour savoir si c'est résolu.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2024 17:00",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "181565": {
                    "id": "181565",
                    "fields": {
                        "field_description": "<p>Relance Coriolis le 19\/09 à 14h34, ils doivent rappeler Anne Gaël DUPREMORVAN cette après-midi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2024 14:28",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "183460": {
                    "id": "183460",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/10\/2024 09:16",
                        "field_description_auteur": "Yann"
                    }
                },
                "183461": {
                    "id": "183461",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHERBONNIER Aurélie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/10\/2024 09:16",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LRJ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>&nbsp;[ATIS] SOUCI DATE\/HEURE SUR POSTE 1100 - ANNE GAEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/10\/2024 09:16:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "239572": {
        "nid": 239572,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 02\/08\/2024",
        "author_uid": 27,
        "created": "2024-08-02 16:36:44",
        "changed": "2024-08-05 08:53:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177753": {
                    "id": "177753",
                    "fields": {
                        "field_description": "<p>CT avec Alexia qui me demande d'ajouter sur les files ci dessous Gaëlle pour le WE pour l'astreinte et la supprimer lundi matin :&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Chateauneuf-fou<\/li>\r\n\t<li>Pleyben<\/li>\r\n\t<li>Carhaix<\/li>\r\n\t<li>Quimper<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 16:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177754": {
                    "id": "177754",
                    "fields": {
                        "field_description": "<p>Nécessaire fait, restera à supprimer l'extension des files lundi matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/08\/2024 16:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177783": {
                    "id": "177783",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/08\/2024 08:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "177784": {
                    "id": "177784",
                    "fields": {
                        "field_description": "<p>Supression de Gaëlle des files OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/08\/2024 08:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "177785": {
                    "id": "177785",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2024 08:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BODEC] AJOUT GAELLE EXT 2201 SUR FILES POUR ASTREINTE DE CE WE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/08\/2024 08:52:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "239835": {
        "nid": 239835,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 05\/08\/2024",
        "author_uid": 27,
        "created": "2024-08-05 09:45:00",
        "changed": "2024-08-14 10:43:24",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177811": {
                    "id": "177811",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Loudeac, 0296281740<\/p>\r\n\r\n<p>CT entre Yann et Alexia - il faut ajouter Alexia&nbsp;sur LOUDEAC cette semaine en 1ière sur la file.<\/p>\r\n\r\n<p>Nécessaire fait et je repasserai Alexia en dernière vendredi fin de journée;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/08\/2024 09:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178548": {
                    "id": "178548",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/08\/2024 10:43",
                        "field_description_auteur": "Yann"
                    }
                },
                "178549": {
                    "id": "178549",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/08\/2024 10:43",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LOUEAC] AJOUTER ALEXIA EN 1IERE DANS LA FILE CETTE SEMAINE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/08\/2024 10:43:15"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "240618": {
        "nid": 240618,
        "type": "tache",
        "title": "Tache - BODADOU - 06\/08\/2024",
        "author_uid": 27,
        "created": "2024-08-06 10:07:04",
        "changed": "2024-08-08 15:05:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "177964": {
                    "id": "177964",
                    "fields": {
                        "field_description": "<p>CT avec Christelle et TeamViwer en même temps afin de voir son souci. En fait Christelle ne peut plus récupérer un appel en attente sur la file d'appel lorsqu'elle est déjà en ligne. Souci de nbr de comm simultannées ? Christelle m'indique qu'auparavant elle arrivait à récupérer les appels en file d'attente en cliquant juste sur l'appel. Je lui indique que juste en cliquant dessus pas possible mais en faisant clique droit puis décrocher ou transférer oui - et là cela ne fonctionne plus car décroché n'es pas visible et transférer ou mais impossible de transférer à son extension ... elle n'apparait pas dans la liste.<\/p>\r\n\r\n<p>J'indique donc à Christelle voir avec CYBERA et revenir vers elle.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/08\/2024 09:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "178106": {
                    "id": "178106",
                    "fields": {
                        "field_description": "<p>CT avec Loic de CYBERA. Il m'indique qu'il doit y avoir un souci de droit qui ne lui permettrai plus de faire les interceptions d'appels deouis le panneau. Il regarde donc de son côté et revient vers moi une fois ok afin de retester avec la cliente.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/08\/2024 10:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178225": {
                    "id": "178225",
                    "fields": {
                        "field_description": "<p>CT avce Nesrine de CYBERA. Elle a modifié les droits de Christelle donc elle doit maintenant pouvoir intercepter les appels. Mail à Christelle afin de m'assurer que c'est ok pour elle.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/08\/2024 10:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178264": {
                    "id": "178264",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/08\/2024 15:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "178265": {
                    "id": "178265",
                    "fields": {
                        "field_description": "<p>Christelle me confirme que c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/08\/2024 15:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178266": {
                    "id": "178266",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/08\/2024 15:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[JARDINET PROPIG]&nbsp;3CX EXT 250 CHRISTELLE (0221811744) - RECUPERATION APPEL DE FILE KO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/08\/2024 15:05:00"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "241214": {
        "nid": 241214,
        "type": "tache",
        "title": "Tache - S.A.R.L HOLDING 3B - 16\/08\/2024",
        "author_uid": 27,
        "created": "2024-08-08 10:50:11",
        "changed": "2024-08-20 15:31:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178230": {
                    "id": "178230",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, 0982376810<\/p>\r\n\r\n<p>CT avec Alexandra qui me demande qu'u<u><strong>n renvoi des appels soit fait du 14\/08 au soir jusqu'au 25\/08 inclus<\/strong><\/u> car fermé pour congés d'été.<\/p>\r\n\r\n<p>Alexandra fera l'enregistrement d'un message spécifique sur le poste Yealink T53W (Brouquel Services). Il faudra renvoyer tous les appels du SVI vers cette messagerie, avec possibilité de laisser un message vocal.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/08\/2024 10:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178233": {
                    "id": "178233",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/08\/2024 10:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "178352": {
                    "id": "178352",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/08\/2024 09:07",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "178403": {
                    "id": "178403",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/08\/2024 16:46",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "178540": {
                    "id": "178540",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/08\/2024 09:55",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "178565": {
                    "id": "178565",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par LE JEUNE Sébastien (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/08\/2024 17:18",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "178572": {
                    "id": "178572",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/08\/2024 11:52",
                        "field_description_auteur": "Yann"
                    }
                },
                "178573": {
                    "id": "178573",
                    "fields": {
                        "field_description": "<p>Renvoie OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/08\/2024 11:52",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "178574": {
                    "id": "178574",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à TARDY Laëtitia (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/08\/2024 11:52",
                        "field_description_auteur": "Yann"
                    }
                },
                "178610": {
                    "id": "178610",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/08\/2024 11:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "178611": {
                    "id": "178611",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe,&nbsp;0982376810<br \/>\r\n<u><strong>CT avec Alexandra qui m'informe qu'elle s'est trompée dans la date, elle souhaite&nbsp;<strong>u<\/strong>n renvoi des appels&nbsp;du 21\/08 au soir jusqu'au 25\/08 inclus, et non du 14\/08 au 25\/08.<br \/>\r\nElle enregistrera&nbsp;bien le message spécifique sur le poste&nbsp;BROUQUEL MAC&nbsp;249AD8DA3C01 le 21\/08 au soir. Annuler le renvoi d'appel en place jusqu'au 21\/08.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2024 10:55",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "178613": {
                    "id": "178613",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/08\/2024 11:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "178729": {
                    "id": "178729",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/08\/2024 15:30",
                        "field_description_auteur": "Yann"
                    }
                },
                "178730": {
                    "id": "178730",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/08\/2024 15:31",
                        "field_description_auteur": "Yann"
                    }
                },
                "178731": {
                    "id": "178731",
                    "fields": {
                        "field_description": "<p>Annulation du renvoie d'appels du 21\/08 au 25\/08 inclue. Clôture.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/08\/2024 15:31",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "178732": {
                    "id": "178732",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TARDY Laëtitia  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/08\/2024 15:31",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "S.A.R.L HOLDING 3B"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RENVOI VERS REPONDEUR POUR CONGES DU 15\/08 AU 25\/08<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/08\/2024 15:31:14"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "241215": {
                "nid": 241215,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - S.A.R.L HOLDING 3B - 16\/08\/2024 - 08\/08\/2024 - 10:50",
                "author_uid": 27,
                "created": "2024-08-08 10:50:36",
                "changed": "2024-08-14 17:18:33",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - S.A.R.L HOLDING 3B - 16\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-13 16:46:54"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "S.A.R.L HOLDING 3B"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "178353": {
                            "id": "178353",
                            "fields": {
                                "field_qr_horodatage": "10\/08\/2024 09:01",
                                "field_qr_message": "<p>Salut Séb,<\/p>\r\n\r\n<p>Il faut faire le message sur le poste BROUQUEL MAC&nbsp;249AD8DA3C01<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "178541": {
                            "id": "178541",
                            "fields": {
                                "field_qr_horodatage": "14\/08\/2024 09:40",
                                "field_qr_message": "<p>Salut Séb,<\/p>\r\n\r\n<p>Ok pour moi<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "178232": {
                            "id": "178232",
                            "fields": {
                                "field_qr_horodatage": "08\/08\/2024 10:50",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : S.A.R.L HOLDING 3B<\/p>\r\n\r\n<p>Objet :&nbsp;<p>RENVOI VERS REPONDEUR POUR CONGES DU 15\/08 AU 25\/08<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>08\/08\/2024 10:48 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe, 0982376810<br\/>\r\n\r\nCT avec Alexandra qui me demande qu'u<u><strong>n renvoi des appels soit fait du 14\/08 au soir jusqu'au 25\/08 inclus<\/strong><\/u> car fermé pour congés d'été.<br\/>\r\n\r\nAlexandra fera l'enregistrement d'un message spécifique sur le poste Yealink T53W (Brouquel Services). Il faudra renvoyer tous les appels du SVI vers cette messagerie, avec possibilité de laisser un message vocal.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "LE JEUNE Sébastien"
                            }
                        },
                        "178404": {
                            "id": "178404",
                            "fields": {
                                "field_qr_horodatage": "13\/08\/2024 16:45",
                                "field_qr_message": "<p>Message passé à la cliente pour enregistrer l'appel sur ce poste. <strong><u>merci de me confirmer quand le renvoi est ok de ton côté le 14\/08 au soir.<\/u><\/strong><\/p>\r\n",
                                "field_qr_m_contact": "LE JEUNE Sébastien"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-14 17:18:29"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "4"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "243769": {
                "nid": 243769,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - S.A.R.L HOLDING 3B - 16\/08\/2024 - 19\/08\/2024 - 11:08",
                "author_uid": 26,
                "created": "2024-08-19 11:08:56",
                "changed": "2024-08-20 15:30:45",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - S.A.R.L HOLDING 3B - 16\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-19 11:08:57"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "S.A.R.L HOLDING 3B"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "178612": {
                            "id": "178612",
                            "fields": {
                                "field_qr_horodatage": "19\/08\/2024 11:08",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : S.A.R.L HOLDING 3B<\/p>\r\n\r\n<p>Objet :&nbsp;<p>RENVOI VERS REPONDEUR POUR CONGES DU 15\/08 AU 25\/08<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>19\/08\/2024 11:08 - CHASSIER Yann : <\/strong>Passage à l'état \"En cours\"<\/li><li><strong>19\/08\/2024 10:55 - CHASSIER Yann : <\/strong>Ligne : Actif Telecom, Fixe,&nbsp;0982376810<br \/>\r\n<u><strong>CT avec Alexandra qui m'informe qu'elle s'est trompée dans la date, elle souhaite&nbsp;<strong>u<\/strong>n renvoi des appels&nbsp;du 21\/08 au soir jusqu'au 25\/08 inclus, et non du 14\/08 au 25\/08.<br \/>\r\nElle enregistrera&nbsp;bien le message spécifique sur le poste&nbsp;BROUQUEL MAC&nbsp;249AD8DA3C01 le 21\/08 au soir. Annuler le renvoi d'appel en place jusqu'au 21\/08.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><li><strong>16\/08\/2024 11:52 - CHASSIER Yann : <\/strong>Une notification a été envoyée à TARDY Laëtitia (Notification - Tâche - Clôture).<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-20 15:30:33"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "241216": {
        "nid": 241216,
        "type": "tache",
        "title": "Tache - S.A.R.L HOLDING 3B - 08\/08\/2024",
        "author_uid": 27,
        "created": "2024-08-08 10:52:51",
        "changed": "2024-08-26 14:33:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178236": {
                    "id": "178236",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, 0982376810<\/p>\r\n\r\n<p>CT avec Alexandra qui m'indique que sur le poste Yealink T53 - Brouquel Services - il y a 2 annuaires d'entreprise dont 1 qui est vide.&nbsp;<\/p>\r\n\r\n<p><u><strong>Je demande à ACTIF TELECOM s'il peut supprimer celui qui est vide car la cliente n'a pas la permission depuis son poste.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/08\/2024 10:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "178242": {
                    "id": "178242",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/08\/2024 11:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "178982": {
                    "id": "178982",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 10:31",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "179082": {
                    "id": "179082",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 14:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179084": {
                    "id": "179084",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 14:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179085": {
                    "id": "179085",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/08\/2024 14:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179086": {
                    "id": "179086",
                    "fields": {
                        "field_description": "<p>AT m'indique qu'il y a deux type de répertoires sur les postes. Celui du poste en lui même et le répertoire distant. Il n'est donc pas possible de supprimer l'un des deux répertoires. Je l'indique par mail à Alexandra.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2024 14:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179087": {
                    "id": "179087",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TARDY Laëtitia  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 14:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "S.A.R.L HOLDING 3B"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DOUBLON ANNUAIRE ENTREPRISE DONT 1 VIDE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/08\/2024 14:32:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "241217": {
                "nid": 241217,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - S.A.R.L HOLDING 3B - 08\/08\/2024 - 08\/08\/2024 - 11:01",
                "author_uid": 27,
                "created": "2024-08-08 11:01:11",
                "changed": "2024-08-26 14:27:49",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - S.A.R.L HOLDING 3B - 08\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-26 14:27:37"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "S.A.R.L HOLDING 3B"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "178983": {
                            "id": "178983",
                            "fields": {
                                "field_qr_horodatage": "26\/08\/2024 10:29",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il y a 2 carnets, il y a le carnet distant et le local qui doit être vide<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "178241": {
                            "id": "178241",
                            "fields": {
                                "field_qr_horodatage": "08\/08\/2024 10:53",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : S.A.R.L HOLDING 3B<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DOUBLON ANNUAIRE ENTREPRISE DONT 1 VIDE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>08\/08\/2024 10:51 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe, 0982376810<br\/>\r\n\r\nCT avec Alexandra qui m'indique que sur le poste Yealink T53 - Brouquel Services - il y a 2 annuaires d'entreprise dont 1 qui est vide.&nbsp;<br\/>\r\n\r\n<u><strong>Je demande à ACTIF TELECOM s'il peut supprimer celui qui est vide car la cliente n'a pas la permission depuis son poste.<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "179083": {
                            "id": "179083",
                            "fields": {
                                "field_qr_horodatage": "26\/08\/2024 14:27",
                                "field_qr_message": "<p>Ok. Merci Nico.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-26 14:27:46"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "10"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "242293": {
        "nid": 242293,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 12\/08\/2024",
        "author_uid": 3,
        "created": "2024-08-12 16:53:39",
        "changed": "2024-12-09 22:08:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178370": {
                    "id": "178370",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Poste YEALINK, 0972569541 - Le poste ne fonctione plus à son retour de congés, malgré un arrêt marche le poste n'affiche plus rien. Je pense qu'il faut prévoir un SAV sur le poste.<\/p>\r\n\r\n<p><u><strong>Merci de m'indiquer la marche à suivre pour faire un échange sur ce téléphone.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/08\/2024 16:51",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "10"
                    }
                },
                "178373": {
                    "id": "178373",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - SAV - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/08\/2024 16:55",
                        "field_description_auteur": "Yann"
                    }
                },
                "178558": {
                    "id": "178558",
                    "fields": {
                        "field_description": "<p>Référence MAC et adresse Sutido En tête communiqué à Vanessa envoie SAV.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/08\/2024 14:55",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "178971": {
                    "id": "178971",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - SAV - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 09:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179003": {
                    "id": "179003",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 10:55",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "179023": {
                    "id": "179023",
                    "fields": {
                        "field_description": "Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 11:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "179032": {
                    "id": "179032",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 11:16",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "179037": {
                    "id": "179037",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 11:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179041": {
                    "id": "179041",
                    "fields": {
                        "field_description": "<p>AT confirme l'envoi d'un poste de remplacement et fournit le RMA pour retour de l'ancien poste. Je le fais suivre à Mme SIMON.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2024 11:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179045": {
                    "id": "179045",
                    "fields": {
                        "field_description": "<p>Vérifier la restitution de la caution sur prochaines factures.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2024 11:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179457": {
                    "id": "179457",
                    "fields": {
                        "field_description": "<p>Installation du nouveau poste Yeahlink T41S 0972569541&nbsp;hier soir par la Mme Simon&nbsp;en remplacement du poste défecteux.<br \/>\r\nDepuis ce matin, ils ne peuvent pas passer d'appels depuis leurs deux postes Yeahlink.&nbsp;Poste YEALINK,&nbsp;0972569541 et poste CISCO&nbsp;0972569540<br \/>\r\nEgalement, pas de tonalité sur le nouveau poste poste YEALINK,&nbsp;0972569541<br \/>\r\n<u><strong>Nicolas, peux-tu vérifier que leurs lignes sont bien remontées\/active ?&nbsp;<\/strong><\/u><br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2024 10:11",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "179459": {
                    "id": "179459",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - SAV - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/08\/2024 10:20",
                        "field_description_auteur": "Yann"
                    }
                },
                "179468": {
                    "id": "179468",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/08\/2024 10:36",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "179481": {
                    "id": "179481",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/08\/2024 11:20",
                        "field_description_auteur": "Yann"
                    }
                },
                "179561": {
                    "id": "179561",
                    "fields": {
                        "field_description": "<p>CT avec Mickaël SIMON ce jour. Toujours pas de téléphone fonctionnel. <u><strong>Je demande à AT de mettre en place un renvoi du 0298445979&nbsp;vers le 0622111117 le temps que le problème soit réglé<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/08\/2024 09:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179563": {
                    "id": "179563",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - SAV - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/08\/2024 09:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179882": {
                    "id": "179882",
                    "fields": {
                        "field_description": "Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/09\/2024 12:42",
                        "field_description_auteur": "Yann"
                    }
                },
                "181218": {
                    "id": "181218",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2024 09:57",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "181706": {
                    "id": "181706",
                    "fields": {
                        "field_description": "<p>Relance Simon Mickael&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/09\/2024 16:26",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "181871": {
                    "id": "181871",
                    "fields": {
                        "field_description": "<p>Je relance Mme SIMON pour savoir si le poste de remplacement à bien été reçu, branché et fonctionnel et si le poste dysfonctionnel a été retourné.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/09\/2024 10:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181884": {
                    "id": "181884",
                    "fields": {
                        "field_description": "<p>Nathalie confirme la bonne réception du poste et avoir retourné l'ancien. Toujours coupés d'internet Orange. Attente de pouvoir brancher le poste pour confirmer que tout est OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/09\/2024 12:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182220": {
                    "id": "182220",
                    "fields": {
                        "field_description": "<p>Internet OK Standard branché.<u><strong> Je demande à AT de lever le transfert d'appel vers mobile 0622111117.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 11:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182223": {
                    "id": "182223",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 11:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182224": {
                    "id": "182224",
                    "fields": {
                        "field_description": "Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 12:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182226": {
                    "id": "182226",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 12:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182244": {
                    "id": "182244",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 13:14",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182252": {
                    "id": "182252",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 14:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182276": {
                    "id": "182276",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 15:20",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182311": {
                    "id": "182311",
                    "fields": {
                        "field_description": "<p>Je laisse un message à Mickael pour lui demander la MAC du poste car AT indique qu'il n'est pas provisionné.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 17:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182395": {
                    "id": "182395",
                    "fields": {
                        "field_description": "<p><u>27 septembre 12h: 05&nbsp;&nbsp;: (clûtre doublon tâche, résumé ci dessous)<\/u><br \/>\r\nAppel téléphonique de la part de Mickael SIMON (0622111117). Leur lien est à nouveau up et le standard fonctionnel. Il m'indique que&nbsp;le DECT T41P a été reset avec Yann. Je demande à AT de le repprovisionner.&nbsp;<br \/>\r\n<u>27 septembre 17 h: 25 :<\/u><br \/>\r\nAT indique que le DECT est reprovisionné. Je laisse un message à Mickael indiquant de redémarrer le poste.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2024 11:36",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "182396": {
                    "id": "182396",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Mickael SIMON (0622111117).<br \/>\r\n<u><strong>Nico, Mickael m'indique qu'il a bien redémarrer son poste ce matin, mais \"aucun&nbsp;service\" est toujours affiché sur son poste fixe.<\/strong><\/u>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2024 11:40",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "182430": {
                    "id": "182430",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 15:10",
                        "field_description_auteur": "Yann"
                    }
                },
                "182450": {
                    "id": "182450",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2024 09:19",
                        "field_description_auteur": "Yann"
                    }
                },
                "182605": {
                    "id": "182605",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/10\/2024 15:13",
                        "field_description_auteur": "Yann"
                    }
                },
                "182606": {
                    "id": "182606",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Nathalie SIMON (0298445979).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2024 15:13",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "182607": {
                    "id": "182607",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON  Mickael (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/10\/2024 15:13",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SAV POSTE YEALINK T41S<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/10\/2024 15:13:15"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189416": {
                    "id": "189416",
                    "fields": {
                        "field_ci_commentaire": "S'assurer du bon fonctionneemnt du poste dès qu'internet est OK\r\n"
                    }
                }
            }
        },
        "questions_reponses": {
            "242294": {
                "nid": 242294,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 12\/08\/2024 - 12\/08\/2024 - 16:55",
                "author_uid": 26,
                "created": "2024-08-12 16:55:05",
                "changed": "2024-08-26 11:08:42",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 12\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - SAV - Opérateur"
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                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-12 16:55:06"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "179004": {
                            "id": "179004",
                            "fields": {
                                "field_qr_horodatage": "26\/08\/2024 10:54",
                                "field_qr_message": "<p>doublon<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "178372": {
                            "id": "178372",
                            "fields": {
                                "field_qr_horodatage": "12\/08\/2024 16:55",
                                "field_qr_message": "<p>Type de Demande : SAV<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>SAV POSTE YEALINK T41S<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>12\/08\/2024 16:51 - LE JEUNE Sébastien : <\/strong>Ligne : Actif Telecom, Fixe, Poste YEALINK, 0972569541 - Le poste ne fonctione plus à son retour de congés, malgré un arrêt marche le poste n'affiche plus rien. Je pense qu'il faut prévoir un SAV sur le poste.<br\/>\r\n\r\n<u><strong>Merci de m'indiquer la marche à suivre pour faire un échange sur ce téléphone.<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-26 11:08:38"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
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                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "245160": {
                "nid": 245160,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 12\/08\/2024 - 26\/08\/2024 - 09:58",
                "author_uid": 26,
                "created": "2024-08-26 09:58:45",
                "changed": "2024-08-26 11:18:09",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 12\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - SAV - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-26 09:58:46"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "179033": {
                            "id": "179033",
                            "fields": {
                                "field_qr_horodatage": "26\/08\/2024 11:16",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Envoi chez le client, MAC du poste a retourner :&nbsp;MAC 001565AF7D01<\/p>\r\n\r\n<p>RMA en PJ.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "178970": {
                            "id": "178970",
                            "fields": {
                                "field_qr_horodatage": "26\/08\/2024 09:58",
                                "field_qr_message": "<p>Type de Demande : SAV<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>SAV POSTE YEALINK T41S<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>14\/08\/2024 14:55 - CHASSIER Yann : <\/strong>Référence MAC et adresse Sutido En tête communiqué à Vanessa envoie SAV.&nbsp;<br\/>\r\n<\/li><li><strong>12\/08\/2024 16:55 - CHASSIER Yann : <\/strong>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - SAV - Opérateur).<br\/>\r\n<\/li><li><strong>12\/08\/2024 16:51 - LE JEUNE Sébastien : <\/strong>Ligne : Actif Telecom, Fixe, Poste YEALINK, 0972569541 - Le poste ne fonctione plus à son retour de congés, malgré un arrêt marche le poste n'affiche plus rien. Je pense qu'il faut prévoir un SAV sur le poste.<br\/>\r\n\r\n<u><strong>Merci de m'indiquer la marche à suivre pour faire un échange sur ce téléphone.<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "179038": {
                            "id": "179038",
                            "fields": {
                                "field_qr_horodatage": "26\/08\/2024 11:17",
                                "field_qr_message": "<p>Ok. Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-26 11:17:28"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
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            },
            "245843": {
                "nid": 245843,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 12\/08\/2024 - 29\/08\/2024 - 10:20",
                "author_uid": 26,
                "created": "2024-08-29 10:20:14",
                "changed": "2024-09-03 12:42:43",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 12\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - SAV - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-29 11:20:50"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "179469": {
                            "id": "179469",
                            "fields": {
                                "field_qr_horodatage": "29\/08\/2024 10:26",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>C'est pas le bon poste qui a été changé...Le poste en panne n'est pas le&nbsp;0972569541 mais le&nbsp;0972569540;<\/p>\r\n\r\n<p>Le poste reçu doit fonctionner, il fait&nbsp;quoi exactement ? Qu'est-ce qu'il affiche ? Les appels sortants fonctionnent ? J'ai coupé l'autre poste de la file pour que les appels arrievent sur celui-ci.<\/p>\r\n\r\n<p>Je te remercie.<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "179458": {
                            "id": "179458",
                            "fields": {
                                "field_qr_horodatage": "29\/08\/2024 10:20",
                                "field_qr_message": "<p>Type de Demande : SAV<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>SAV POSTE YEALINK T41S<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>29\/08\/2024 10:11 - CHASSIER Yann : <\/strong>Installation du nouveau poste Yeahlink T41S 0972569541&nbsp;hier soir par la Mme Simon&nbsp;en remplacement du poste défecteux.<br \/>\r\nDepuis ce matin, ils ne peuvent pas passer d'appels depuis leurs deux postes Yeahlink.&nbsp;Poste YEALINK,&nbsp;0972569541 et poste CISCO&nbsp;0972569540<br \/>\r\nEgalement, pas de tonalité sur le nouveau poste poste YEALINK,&nbsp;0972569541<br \/>\r\n<u><strong>Nicolas, peux-tu vérifier que leurs lignes sont bien remontées\/active ?&nbsp;<\/strong><\/u><br \/>\r\n&nbsp;<br\/>\r\n<\/li><li><strong>26\/08\/2024 11:24 - BALBOT Iwan : <\/strong>Vérifier la restitution de la caution sur prochaines factures.&nbsp;<br\/>\r\n<\/li><li><strong>26\/08\/2024 11:19 - BALBOT Iwan : <\/strong>AT confirme l'envoi d'un poste de remplacement et fournit le RMA pour retour de l'ancien poste. Je le fais suivre à Mme SIMON.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "179482": {
                            "id": "179482",
                            "fields": {
                                "field_qr_horodatage": "29\/08\/2024 10:59",
                                "field_qr_message": "<p>J'ai remonté la tâche pour être sûr, c'est bien le poste 09 72 56 95 41 qui nous avait été indiqué en panne avec la cliente avec Sébastien...&nbsp;<br \/>\r\nLes appels entrants\/Sortants fonctionnent, ils peuvent bien passer des appels,&nbsp;par contre lors du décroché, impossible de les entendre. Il ne se passe rien, jusqu'à ce que le client\/appelant raccroche.&nbsp;<br \/>\r\nImpossible de communiquer via les postes fixes.&nbsp;<br \/>\r\nLa cliente doit me transférer une photo de qu'affiche son&nbsp;Yeahlink, je te le tranfère via mail dès que je le reçois !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-03 12:42:38"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "246044": {
                "nid": 246044,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 12\/08\/2024 - 30\/08\/2024 - 09:25",
                "author_uid": 26,
                "created": "2024-08-30 09:25:45",
                "changed": "2024-09-27 12:03:41",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 12\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - SAV - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-30 09:25:46"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "181219": {
                            "id": "181219",
                            "fields": {
                                "field_qr_horodatage": "17\/09\/2024 09:56",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Je sais pas si j'avais envoyé le RMA pour le poste, il est en PJ.<\/p>\r\n\r\n<p>Pour info au cas où il y ait un échange de téléphone, c'est la MAC&nbsp;3001565AF7D013<\/p>\r\n\r\n<p>Je te remercie<\/p>\r\n\r\n<p>@+<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>01565AF7D013<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "179562": {
                            "id": "179562",
                            "fields": {
                                "field_qr_horodatage": "30\/08\/2024 09:25",
                                "field_qr_message": "<p>Type de Demande : SAV<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>SAV POSTE YEALINK T41S<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>30\/08\/2024 09:22 - BALBOT Iwan : <\/strong>CT avec Mickaël SIMON ce jour. Toujours pas de téléphone fonctionnel. <u><strong>Je demande à AT de mettre en place un renvoi du 0298445979&nbsp;vers le 0622111117 le temps que le problème soit réglé<\/strong><\/u><br\/>\r\n<\/li><li><strong>29\/08\/2024 11:20 - CHASSIER Yann : <\/strong>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<br\/>\r\n<\/li><li><strong>29\/08\/2024 10:36 - Delobelle Nicolas : <\/strong>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182225": {
                            "id": "182225",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 12:03",
                                "field_qr_message": "<p>Merci Nico. Le nouveau standard est en place.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-27 12:03:09"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "249694": {
                "nid": 249694,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 12\/08\/2024 - 27\/09\/2024 - 11:59",
                "author_uid": 26,
                "created": "2024-09-27 11:59:39",
                "changed": "2024-10-01 09:19:27",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 12\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-30 15:10:11"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "182245": {
                            "id": "182245",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 13:11",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Le poste n'est pas provisionné donc si j'enlève le renvoi ça va poser pb<\/p>\r\n\r\n<p>mac&nbsp;805EC02069A3<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "182277": {
                            "id": "182277",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 15:11",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ca marche pas comme ça&nbsp;? Il y a deux filiaires, soit on parle en YEALINK ou YEALINK 2 comme ils sont nommés soit en MAC.sinon on va pas s'en sortir.<\/p>\r\n\r\n<p>La&nbsp;mac&nbsp;805EC02069A3 n'est pas provisionné, quand j'appelle ça raccroche.&nbsp;<\/p>\r\n\r\n<p>Donc il faut vérifier ce qui est écrit sur le poste, le cablage (branché sur Internet et pas PC). Mettre dernière le routeur en direct et si ça marche pas un reset derière le routeur sinon on va jamais y arriver.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "182222": {
                            "id": "182222",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 11:59",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>SAV POSTE YEALINK T41S<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>27\/09\/2024 11:55 - BALBOT Iwan : <\/strong>Internet OK Standard branché.<u><strong> Je demande à AT de lever le transfert d'appel vers mobile 0622111117.<\/strong><\/u><br\/>\r\n<\/li><li><strong>24\/09\/2024 12:27 - BALBOT Iwan : <\/strong>Nathalie confirme la bonne réception du poste et avoir retourné l'ancien. Toujours coupés d'internet Orange. Attente de pouvoir brancher le poste pour confirmer que tout est OK.&nbsp;<br\/>\r\n<\/li><li><strong>24\/09\/2024 10:01 - BALBOT Iwan : <\/strong>Je relance Mme SIMON pour savoir si le poste de remplacement à bien été reçu, branché et fonctionnel et si le poste dysfonctionnel a été retourné.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182227": {
                            "id": "182227",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 12:03",
                                "field_qr_message": "<p>Nico,&nbsp;<\/p>\r\n\r\n<p>Le nouveau standard est en place, peux tu :<\/p>\r\n\r\n<p>- Lever le renvoi d'appel vers le 0622111117<\/p>\r\n\r\n<p>- Reprogrammer leurs touche de raccourcis comme sur l'ancien poste<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182253": {
                            "id": "182253",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 14:10",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Etonnant, le client me dit qu'il peut passer des appels depuis le standard. Peux tu le reprovisionner à distance ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182431": {
                            "id": "182431",
                            "fields": {
                                "field_qr_horodatage": "30\/09\/2024 15:02",
                                "field_qr_message": "<p>Nico, on a appelé Mickael avec Sebastien pour vérifier les branchements, tout est ok.<br \/>\r\nIl est bien derrière le routeur, et même en changeant les câbles ethernet entre les deux postes fixes pour éliminer l'hypothèse du défaut câble,&nbsp;rien ne change.&nbsp;<br \/>\r\nOn penche de notre côté pour une hypothèse de poste en fin de vie, peut être un SAV à prévoir de nouveau, mais la coïncidence serait curieuse entre l'arrêt de fonctionnement du premier poste et celui-ci maintenant.&nbsp;<br \/>\r\nPeux-tu rappeler&nbsp;le client pour voir en direct avec lui ? Et nous tenir informé ? Merci à toi !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-01 09:19:23"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "242827": {
        "nid": 242827,
        "type": "tache",
        "title": "Tache - KERIOTEL - 14\/08\/2024",
        "author_uid": 7180,
        "created": "2024-08-14 15:12:38",
        "changed": "2024-09-18 12:04:10",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178560": {
                    "id": "178560",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Henri (0699877647) pour ligne&nbsp;<a href=\"https:\/\/extranet.softwhere.biz\/keriotel?call_uid=7171&amp;call_phone=0699877647\" target=\"_blank\" tcxhref=\"0298533444\" title=\"Call 0298533444 via 3CX\"><i>02.98.53.34.44<\/i><\/a>&nbsp;<br \/>\r\nPetit soucis depuis le poste fixe, ligne ci-dessus, même si l'appel est décroché, le numéro est indiqué en absence\/Manqué dans l'historique d'appel.&nbsp;<br \/>\r\nAppel à nouveau à Mr Henri lundi après-midi pour élucider ce soucis.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/08\/2024 15:08",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "178619": {
                    "id": "178619",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/08\/2024 11:40",
                        "field_description_auteur": "Yann"
                    }
                },
                "178620": {
                    "id": "178620",
                    "fields": {
                        "field_description": "<p>Demande notifiée à Cybera. Ils regardent de leur côté et reviennent vers nous.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2024 11:39",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "178741": {
                    "id": "178741",
                    "fields": {
                        "field_description": "<p>Relance Cybera pour qu'il rappel Henri, point à faire fin de semaine.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/08\/2024 15:58",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "180378": {
                    "id": "180378",
                    "fields": {
                        "field_description": "<p>Nesrine doit me faire un retour lundi 09\/09<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/09\/2024 16:37",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "181395": {
                    "id": "181395",
                    "fields": {
                        "field_description": "<p>Résolu avec retour Cybera. Cloture.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2024 12:03",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "181396": {
                    "id": "181396",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/09\/2024 12:04",
                        "field_description_auteur": "Yann"
                    }
                },
                "181397": {
                    "id": "181397",
                    "fields": {
                        "field_description": "Une notification a été envoyée à  Henri (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/09\/2024 12:04",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>Appel en absence Depuis poste fixe.&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/09\/2024 12:04:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "243213": {
        "nid": 243213,
        "type": "tache",
        "title": "Tache - Tromelin - 16\/08\/2024",
        "author_uid": 7180,
        "created": "2024-08-16 14:52:50",
        "changed": "2024-12-09 22:08:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178577": {
                    "id": "178577",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007).<br \/>\r\nLigne : Cybera, Fixe, Standard<br \/>\r\n<br \/>\r\nLes messages envoyés depuis les postes fixes ne sont pas délivrés. je contact Cybera pour voir cela avec eux.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/08\/2024 14:50",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "178579": {
                    "id": "178579",
                    "fields": {
                        "field_description": "<p>Echange avec Stephanie, erratum, ce sont les mails et non messages.<br \/>\r\nImpossible de les envoyer depuis&nbsp;Tromelin-mailing-sms.softwhere.biz&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/08\/2024 15:01",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "179046": {
                    "id": "179046",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/08\/2024 11:27",
                        "field_description_auteur": "Yann"
                    }
                },
                "179047": {
                    "id": "179047",
                    "fields": {
                        "field_description": "<p>Re-crédit auto n'a pas été pris en compte. Bon de commande effectué le 26\/08 pour 10 000 sms.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2024 11:26",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "179048": {
                    "id": "179048",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 11:27",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>Mails non&nbsp;envoyés depuis les postes fixes.<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/08\/2024 11:26:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "SoftWhere"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189418": {
                    "id": "189418",
                    "fields": {
                        "field_ci_commentaire": "Point à faire avec Nicolas \r\n"
                    }
                }
            }
        }
    },
    "243751": {
        "nid": 243751,
        "type": "tache",
        "title": "Tache - Tromelin - 19\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-19 09:40:12",
        "changed": "2024-08-29 11:10:29",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178591": {
                    "id": "178591",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). CT avec Annie qui demande s'ils ne saturent pas leur nombres de communications disponibles. Il y a des coupures lors des appels sortants. Je demande à Cybera de vérifier.<br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2024 09:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "178597": {
                    "id": "178597",
                    "fields": {
                        "field_description": "<p>Retour de Nesrine indiquant qu'il n'y a aucune saturation du nombre d'appel. Je lui transmets l'horodatage suivant :&nbsp;<\/p>\r\n\r\n<p>- Appel du <strong>0298208007 <\/strong>vers le <strong>0298934910 <\/strong>à <strong>9h28<\/strong>. Nombreuses coupures constatées.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2024 09:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "178803": {
                    "id": "178803",
                    "fields": {
                        "field_description": "<p>Retour de Cyril W qui indique que les coupures sont dues à des pertes de paquets. Des investigations sont en cours côté Cybera et Orange pour résolution du problème.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/08\/2024 09:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179463": {
                    "id": "179463",
                    "fields": {
                        "field_description": "<p>Je relance Cybéra pour savoir s'ils ont eu un retour d'Orange pour les pertes de paquets et si un correctif a pu être apporté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2024 10:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179478": {
                    "id": "179478",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/08\/2024 11:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179479": {
                    "id": "179479",
                    "fields": {
                        "field_description": "<p>Cyril me confirme que le problème a été résolu depuis hier. Ils conservent le ticket en observation.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2024 11:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179480": {
                    "id": "179480",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/08\/2024 11:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>LIGNE 0298208007 - COUPURES LORS DES APPELS SORTANTS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/08\/2024 11:10:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "243820": {
        "nid": 243820,
        "type": "tache",
        "title": "Tache - DOCTEUR XAVIER BRIANCEAU - 19\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-19 16:58:32",
        "changed": "2024-08-26 11:09:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178650": {
                    "id": "178650",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Xavier BRIANCEAU (0672965975). Suite CT, le Dr BRIANCEAU indique que sa secrétaire ne peut pas faire de transfert des appels depuis le DECT de l'accueil. Je lui indique par mail la procédure pour effectuer les transferts d'appels et <u><strong>je demande à AT de me communiquer les n° court des postes pour simplifier la manipultion<\/strong><\/u>.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2024 16:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "178652": {
                    "id": "178652",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/08\/2024 16:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179016": {
                    "id": "179016",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 11:00",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "179021": {
                    "id": "179021",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 11:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179025": {
                    "id": "179025",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/08\/2024 11:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179026": {
                    "id": "179026",
                    "fields": {
                        "field_description": "<p>At confirme la création de n° courts :<\/p>\r\n\r\n<p>W70B \/ 700<\/p>\r\n\r\n<p>T53 \/ 701<\/p>\r\n\r\n<p>Je transmets l'information au Dr BRIANCEAU ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2024 11:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179027": {
                    "id": "179027",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIANCEAU Xavier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 11:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DOCTEUR XAVIER BRIANCEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE NUMEROS COURTS POUR SIMPLIFIER LES TRANSFERTS D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/08\/2024 11:03:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "243821": {
                "nid": 243821,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DOCTEUR XAVIER BRIANCEAU - 19\/08\/2024 - 19\/08\/2024 - 16:58",
                "author_uid": 26,
                "created": "2024-08-19 16:58:40",
                "changed": "2024-08-26 11:09:00",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DOCTEUR XAVIER BRIANCEAU - 19\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-26 11:03:02"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DOCTEUR XAVIER BRIANCEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "179017": {
                            "id": "179017",
                            "fields": {
                                "field_qr_horodatage": "26\/08\/2024 10:56",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>W70B \/ 700<\/p>\r\n\r\n<p>T53 \/ 701<\/p>\r\n\r\n<p>@+&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "178651": {
                            "id": "178651",
                            "fields": {
                                "field_qr_horodatage": "19\/08\/2024 16:58",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DOCTEUR XAVIER BRIANCEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE NUMEROS COURTS POUR SIMPLIFIER LES TRANSFERTS D'APPEL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>19\/08\/2024 16:56 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Xavier BRIANCEAU (0672965975). Suite CT, le Dr BRIANCEAU indique que sa secrétaire ne peut pas faire de transfert des appels depuis le DECT de l'accueil. Je lui indique par mail la procédure pour effectuer les transferts d'appels et <u><strong>je demande à AT de me communiquer les n° court des postes pour simplifier la manipultion<\/strong><\/u>.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "179022": {
                            "id": "179022",
                            "fields": {
                                "field_qr_horodatage": "26\/08\/2024 11:02",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-26 11:08:57"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "243963": {
        "nid": 243963,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 20\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-20 10:14:39",
        "changed": "2024-09-18 10:35:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178671": {
                    "id": "178671",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline DANTEC (0661729309). Elle m'indique ne plus pouvoir mettre en place de renvoi d'appel depuis le standard de Déménagement L'HERROU. Je lui demande de supprimer tous les renvois en cours et de remettre un renvoi pour teste. Le test est Nok, les deux postes sonnent et l'appel n'est pas signalé sur son portable. <strong><u>Je demande à AT de vérifier que la possibilité de faire des renvois ets toujours OK sur la ligne<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/08\/2024 10:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "178673": {
                    "id": "178673",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/08\/2024 10:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "178958": {
                    "id": "178958",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 09:49",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "179049": {
                    "id": "179049",
                    "fields": {
                        "field_description": "<p>AT demande précision du n° MAC du poste en question. Je demande l'information à Caroline.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2024 11:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179414": {
                    "id": "179414",
                    "fields": {
                        "field_description": "<p>Je laisse un message à Caroline pour avoir la MAC du poste standard.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2024 14:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179637": {
                    "id": "179637",
                    "fields": {
                        "field_description": "<p>Je laisse un nouveau message à Caroline.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/08\/2024 11:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180215": {
                    "id": "180215",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/09\/2024 10:29",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "180217": {
                    "id": "180217",
                    "fields": {
                        "field_description": "<p>CT avec Caroline. Elle me donne la MAC 805EC057ED9C que je transmets à AT ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/09\/2024 10:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180240": {
                    "id": "180240",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/09\/2024 12:15",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "180704": {
                    "id": "180704",
                    "fields": {
                        "field_description": "<p>Je demande à Caroline de faire un test en programmant un renvoi vers mobile depuis le poste standard et de faire un test en appelant la ligne directe du poste (0972191744) comme indiqué par AT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2024 10:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181351": {
                    "id": "181351",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/09\/2024 10:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "181352": {
                    "id": "181352",
                    "fields": {
                        "field_description": "<p>Pas de retour d'anomalie après demande de test. Je clos la demande. Réouvrir si besoin<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2024 10:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181353": {
                    "id": "181353",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/09\/2024 10:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DEMENAGEMENT L'HERROU] - RENVOIS D'APPEL VERS MOBILE IMPOSSIBLES DEPUIS LE STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/09\/2024 10:34:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "243966": {
                "nid": 243966,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 20\/08\/2024 - 20\/08\/2024 - 10:15",
                "author_uid": 26,
                "created": "2024-08-20 10:15:17",
                "changed": "2024-09-18 10:35:46",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 20\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-05 10:29:52"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "178959": {
                            "id": "178959",
                            "fields": {
                                "field_qr_horodatage": "26\/08\/2024 09:46",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il me faut la MAC du poste stp<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "180241": {
                            "id": "180241",
                            "fields": {
                                "field_qr_horodatage": "05\/09\/2024 12:07",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il faut faire un test de renvoi en appelant directement le poste, je ne vois rien d'anormal<\/p>\r\n\r\n<ul>\r\n\t<li data-ng-repeat=\"element in $ctrl.breadcrumb track by $index\">0972191744<\/li>\r\n<\/ul>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "178672": {
                            "id": "178672",
                            "fields": {
                                "field_qr_horodatage": "20\/08\/2024 10:15",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[DEMENAGEMENT L'HERROU] - RENVOIS D'APPEL VERS MOBILE IMPOSSIBLES DEPUIS LE STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>20\/08\/2024 10:11 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Caroline DANTEC (0661729309). Elle m'indique ne plus pouvoir mettre en place de renvoi d'appel depuis le standard de Déménagement L'HERROU. Je lui demande de supprimer tous les renvois en cours et de remettre un renvoi pour teste. Le test est Nok, les deux postes sonnent et l'appel n'est pas signalé sur son portable. <strong><u>Je demande à AT de vérifier que la possibilité de faire des renvois ets toujours OK sur la ligne<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "180216": {
                            "id": "180216",
                            "fields": {
                                "field_qr_horodatage": "05\/09\/2024 10:29",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p><strong>805EC057ED9C<\/strong><\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "181350": {
                            "id": "181350",
                            "fields": {
                                "field_qr_horodatage": "18\/09\/2024 10:35",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-18 10:35:36"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "244023": {
        "nid": 244023,
        "type": "tache",
        "title": "Tache - CABINET CPRA - E2CA - 20\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-20 15:48:01",
        "changed": "2024-12-09 22:08:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178736": {
                    "id": "178736",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Morgane (0298993939). Elle demande à recevoir les ID pour l'extension 3CX n° 1001. Je lui repousse le mail de bienvenue sur l'adresse d'Aziliz COLLOBERT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/08\/2024 15:41",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "178887": {
                    "id": "178887",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/08\/2024 11:09",
                        "field_description_auteur": "Yann"
                    }
                },
                "178888": {
                    "id": "178888",
                    "fields": {
                        "field_description": "<p>Accès ok, cloture de tâche.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/08\/2024 11:08",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "178889": {
                    "id": "178889",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GUENNEC Matthieu (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/08\/2024 11:09",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CABINET CPRA - E2CA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE D'ID EXTENSION 3CX N° 1001<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/08\/2024 11:08:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189419": {
                    "id": "189419",
                    "fields": {
                        "field_ci_commentaire": "S'assurer que mail de réinitialisation est bien reçu, sinon faire une repousse avec Corio.\r\n"
                    }
                }
            }
        }
    },
    "245158": {
        "nid": 245158,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 26\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-26 09:52:13",
        "changed": "2024-08-29 16:03:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178964": {
                    "id": "178964",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Yvan L'HOSTIS (0760467739). il indique que l'extension de Garde Plabennec (3643) et la 3690 sont en statut inactif sans possiblité de les remettre en disponibles. J'ouvre un ticket auprès de SK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2024 09:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179237": {
                    "id": "179237",
                    "fields": {
                        "field_description": "<p>Je laisse un message à Dylan de SK sur son mobile (0668595401) pour rappel à Yvan en urgence<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2024 17:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179261": {
                    "id": "179261",
                    "fields": {
                        "field_description": "<p>CT avec Yvan qui a eu un tech de SK hier mais le problème persiste. Je relance le support SK ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2024 09:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179271": {
                    "id": "179271",
                    "fields": {
                        "field_description": "<p>CT avec Dylan qui m'indique avoir résolu le problème. Je contacte Yvan qu'in m'indique que les ext sont toujours grisées mais qu'il a un message indiquant qu'elles sont prêtes à recevoir des appels lorsqu'il les connecte aux files d'appels. Je signale juste à Dylan que les ext restent grisée. Yvan fait des tests et revient vers moi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2024 10:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "179520": {
                    "id": "179520",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/08\/2024 16:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179521": {
                    "id": "179521",
                    "fields": {
                        "field_description": "<p>CT avec Yvan. Il s'agissait d'un problème de renouvellement de certificat Apple sur 3CX. Dylan a bien fait le nécessaire<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2024 16:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179522": {
                    "id": "179522",
                    "fields": {
                        "field_description": "Une notification a été envoyée à L'HOSTIS  Yvan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/08\/2024 16:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION 3690 ET 3643 BLOQUEES EN STATUT INACTIF&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/08\/2024 16:02:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Security Keepers"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "245159": {
        "nid": 245159,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 26\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-26 09:58:29",
        "changed": "2024-08-26 11:42:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "178969": {
                    "id": "178969",
                    "fields": {
                        "field_description": "<p>CT avec Nathalie SIMON qui m'indique que le renvoi demandé pour les congé est toujours en place.&nbsp;<u><strong>Je demande à AT de supprimer le renvoi du&nbsp;0298445979&nbsp;vers le&nbsp;0298987953<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2024 09:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179040": {
                    "id": "179040",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 11:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179052": {
                    "id": "179052",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 11:32",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "179055": {
                    "id": "179055",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 11:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179057": {
                    "id": "179057",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/08\/2024 11:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179058": {
                    "id": "179058",
                    "fields": {
                        "field_description": "<p>AT me confirme que le renvoi est levé<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2024 11:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179059": {
                    "id": "179059",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2024 11:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RENVOI D'APPELS TOUJOURS ACTIF<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/08\/2024 11:42:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "245177": {
                "nid": 245177,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 26\/08\/2024 - 26\/08\/2024 - 11:18",
                "author_uid": 26,
                "created": "2024-08-26 11:18:34",
                "changed": "2024-08-26 11:42:07",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 26\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-26 11:18:34"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "179053": {
                            "id": "179053",
                            "fields": {
                                "field_qr_horodatage": "26\/08\/2024 11:30",
                                "field_qr_message": "<p>Ok j'avais mis jusqu'au 02\/09...<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "179039": {
                            "id": "179039",
                            "fields": {
                                "field_qr_horodatage": "26\/08\/2024 11:18",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>RENVOI D'APPELS TOUJOURS ACTIF<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/08\/2024 09:56 - BALBOT Iwan : <\/strong>CT avec Nathalie SIMON qui m'indique que le renvoi demandé pour les congé est toujours en place.&nbsp;<u><strong>Je demande à AT de supprimer le renvoi du&nbsp;0298445979&nbsp;vers le&nbsp;0298987953<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "179056": {
                            "id": "179056",
                            "fields": {
                                "field_qr_horodatage": "26\/08\/2024 11:41",
                                "field_qr_message": "<p>Merci Nico.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-26 11:41:56"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "245424": {
        "nid": 245424,
        "type": "tache",
        "title": "Tache - SAS RER - 27\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-27 09:33:58",
        "changed": "2024-08-27 17:13:11",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "179257": {
                    "id": "179257",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Standard, 0298006250. CT avec Morgan de WT qui m'indique que le client demande la levée de son message d'absence. Pas de trace de la demande de notre côté pourtant il m'indique que le client n'a fait aucune manipulation de son côté. <u><strong>Je demande à AT de lever les renvois mis en place depuis le standard.<\/strong><\/u>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2024 09:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179260": {
                    "id": "179260",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/08\/2024 09:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179358": {
                    "id": "179358",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/08\/2024 17:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179359": {
                    "id": "179359",
                    "fields": {
                        "field_description": "<p>Attention, le n°&nbsp;est <strong><u>0229006250<\/u><\/strong>. Pas de retour d'incident. Je clos la demande<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2024 17:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179360": {
                    "id": "179360",
                    "fields": {
                        "field_description": "Une notification a été envoyée à COURTOIS Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/08\/2024 17:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS RER"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>LEVEE DU MESSAGE D'ABSENCE POUR CONGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/08\/2024 17:11:01"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "245425": {
                "nid": 245425,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SAS RER - 27\/08\/2024 - 27\/08\/2024 - 09:34",
                "author_uid": 26,
                "created": "2024-08-27 09:34:11",
                "changed": "2024-08-27 17:13:02",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SAS RER - 27\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-27 09:34:11"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SAS RER"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "179259": {
                            "id": "179259",
                            "fields": {
                                "field_qr_horodatage": "27\/08\/2024 09:34",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SAS RER<\/p>\r\n\r\n<p>Objet :&nbsp;<p>LEVEE DU MESSAGE D'ABSENCE POUR CONGES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>27\/08\/2024 09:31 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, Standard, 0298006250. CT avec Morgan de WT qui m'indique que le client demande la levée de son message d'absence. Pas de trace de la demande de notre côté pourtant il m'indique que le client n'a fait aucune manipulation de son côté. <u><strong>Je demande à AT de lever les renvois mis en place depuis le standard.<\/strong><\/u>&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "179357": {
                            "id": "179357",
                            "fields": {
                                "field_qr_horodatage": "27\/08\/2024 17:08",
                                "field_qr_message": "<p>Nico, c'est réglé, le renvoi était mis sur un poste.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-27 17:08:48"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "245440": {
        "nid": 245440,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 27\/08\/2024",
        "author_uid": 7180,
        "created": "2024-08-27 11:11:32",
        "changed": "2024-08-27 11:25:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "179281": {
                    "id": "179281",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Nathalie SIMON (0298445979).<br \/>\r\nLigne : Actif Telecom, Fixe, Standard, 0298445979<br \/>\r\n<br \/>\r\n<u><strong>Mickael Simon vient de m'informer que le renvoie d'appel du 02 98 44 59 79 vers le&nbsp;02 98 98 79 53 est toujours actif. Peux-tu vérifier que la levée est bien active ?&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2024 11:06",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "179284": {
                    "id": "179284",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/08\/2024 11:13",
                        "field_description_auteur": "Yann"
                    }
                },
                "179289": {
                    "id": "179289",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/08\/2024 11:21",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "179297": {
                    "id": "179297",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/08\/2024 11:25",
                        "field_description_auteur": "Yann"
                    }
                },
                "179298": {
                    "id": "179298",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/08\/2024 11:25",
                        "field_description_auteur": "Yann"
                    }
                },
                "179299": {
                    "id": "179299",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON  Mickael (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/08\/2024 11:25",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>Levée appel toujours actif.&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/08\/2024 11:25:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "10"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "245441": {
                "nid": 245441,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 27\/08\/2024 - 27\/08\/2024 - 11:13",
                "author_uid": 26,
                "created": "2024-08-27 11:13:17",
                "changed": "2024-08-27 11:25:16",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 27\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-27 11:13:18"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "179290": {
                            "id": "179290",
                            "fields": {
                                "field_qr_horodatage": "27\/08\/2024 11:19",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Il y avait 2 renvois actifs sur 2 numéros différents depuis&nbsp;les 2 téléphones.<\/p>\r\n\r\n<p>Je viens de les enlever.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "179283": {
                            "id": "179283",
                            "fields": {
                                "field_qr_horodatage": "27\/08\/2024 11:13",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>Levée appel toujours actif.&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>27\/08\/2024 11:06 - CHASSIER Yann : <\/strong>Appel téléphonique de la part de Nathalie SIMON (0298445979).<br \/>\r\nLigne : Actif Telecom, Fixe, Standard, 0298445979<br \/>\r\n<br \/>\r\n<u><strong>Mickael Simon vient de m'informer que le renvoie d'appel du 02 98 44 59 79 vers le&nbsp;02 98 98 79 53 est toujours actif. Peux-tu vérifier que la levée est bien active ?&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-27 11:24:28"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "245644": {
        "nid": 245644,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 28\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-28 10:52:27",
        "changed": "2024-08-28 10:52:27",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-08-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "179394": {
                    "id": "179394",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). CT avec Alexia qui me demande de la mettre en première position sur les files de Chateauneuf, Carhaix et Loudéac et Gaëlle en première sur Pleyben, Briec et Quimper. Modifs OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2024 10:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179395": {
                    "id": "179395",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/08\/2024 10:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT DES FILES D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/08\/2024 10:50:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
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            "name": "Type texte",
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        "nid": 245857,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 29\/08\/2024",
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        "created": "2024-08-29 11:46:37",
        "changed": "2024-09-02 09:45:13",
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            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
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            "name": "Etat",
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            "value": "2024-09-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
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            "name": "Descriptions",
            "type": "field_collection",
            "value": {
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                    "id": "179486",
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                        "field_description": "<p>Mail de Louane pour demander un renvoi du&nbsp;02.99.14.77.04 et du&nbsp;02.99.81.16.47 vers le&nbsp;07.57.02.72.15 a partir du 02\/09. JFaire la demande à Coriolis dès lundi<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2024 11:38",
                        "field_description_auteur": "Iwan BALBOT",
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                },
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                    "id": "179693",
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                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "179694": {
                    "id": "179694",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis. Le 0299147704 &amp; 0299811647 sont&nbsp;des&nbsp;n° Orange, Coriolis ne peut donc pas mettre de renvoi. J'indique à Louane les manipulation pour mettre en place les renvois depuis les postes (**21*n°#) et les enlever (##002#).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/09\/2024 09:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179695": {
                    "id": "179695",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MEIGNAN Louane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/09\/2024 09:45",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
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            "value": "GROUPE VERT"
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            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LETESTU PROPRETE] - DEMANDE DE RENVOI D'APPEL DES LE 02\/09<\/p>\r\n"
        },
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            "type": "list_boolean",
            "value": "0"
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            "type": "text",
            "value": "02\/09\/2024 09:03:16"
        },
        "field_liste_operateur": {
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            "value": "Coriolis fixe"
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            "type": "taxonomy_term_reference",
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        },
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            "value": "0"
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            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
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        "nid": 245862,
        "type": "tache",
        "title": "Tache - MATIBERY - 29\/08\/2024",
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        "changed": "2024-10-28 14:25:09",
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            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
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            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-31 00:00:00"
        },
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            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
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            "value": "2024-08-29 00:00:00"
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                "179500": {
                    "id": "179500",
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                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, NDI - 0298905294, 351096<br \/>\r\n<br \/>\r\nAncien gestionnaire de parc : Marc Grannec&nbsp;<a href=\"mailto:marc.grannec@matibery.fr\"><i>marc.grannec@matibery.fr<\/i><\/a>&nbsp;<br \/>\r\nJ'ai informé Cathy afin qu'elle puisse voir avec lui si la nouvelle demande à été formulé, elle doit revenir vers moi pour faire le point.&nbsp;<br \/>\r\ncomptal@matibery.fr a enregistré en tant que futur adresse mail de gestionnaire de Parc Coriopro pour Logiservice.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2024 12:19",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "179744": {
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                        "field_description": "<p>Mail fait le 02\/09 à Mr Grannec Marc.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/09\/2024 12:25",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "185067": {
                    "id": "185067",
                    "fields": {
                        "field_description": "<p>Accès ok extranet Corio, FDT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/10\/2024 14:24",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
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                        "field_description_type": "Changement d'état",
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                        "field_description_auteur": "Yann"
                    }
                },
                "185069": {
                    "id": "185069",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JENOUVRIER Cathy (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/10\/2024 14:25",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
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            "name": "Compte Client",
            "type": "entityreference",
            "value": "MATIBERY"
        },
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            "name": "Objet",
            "type": "text_long",
            "value": "<p>ID Coriopro dernier site&nbsp;<\/p>\r\n"
        },
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            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
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            "name": "Horodatage",
            "type": "text",
            "value": "28\/10\/2024 14:25:04"
        },
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            "name": "Opérateur",
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            "value": "Coriolis fixe"
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            "type": "field_collection"
        },
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            "name": "Important",
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            "value": "0"
        },
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            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
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        "nid": 246067,
        "type": "tache",
        "title": "Tache - SAS ROGER ROUDAUT - 30\/08\/2024",
        "author_uid": 6406,
        "created": "2024-08-30 11:23:45",
        "changed": "2024-08-30 11:23:45",
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            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-30 00:00:00"
        },
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            "type": "entityreference",
            "value": ""
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            "value": "2024-08-30 00:00:00"
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            "type": "field_collection",
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                "179607": {
                    "id": "179607",
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                        "field_description": "<p>Appel téléphonique de la part de Sophie GUEGUEN (0298686560).<br \/>\r\nLigne : Coriolis fixe, Fixe, , 029868A733. Elle m'indique ne pas pouvoir appeler vers l'Autriche. Il s'agit d'un n° spécial. Je demande à Coriolis de mettre en place le mode apprentissage en place. Mode apprentissage OK ce jour pour 60 jours. J'en informe Mme GUEGUEN<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/08\/2024 11:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179609": {
                    "id": "179609",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GUEGUEN Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/08\/2024 11:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
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            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS ROGER ROUDAUT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MISE EN PLACE DU MODE APPRENTISSAGE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/08\/2024 11:07:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
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            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
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            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "246075": {
        "nid": 246075,
        "type": "tache",
        "title": "Tache - English Apart - 30\/08\/2024",
        "author_uid": 7180,
        "created": "2024-08-30 11:54:12",
        "changed": "2024-08-30 14:34:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-08-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
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            "value": "2024-08-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "179633": {
                    "id": "179633",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Standard , 0298430720<br \/>\r\n<br \/>\r\nPassage technicien ok, retour normale fixe et internet.&nbsp;<br \/>\r\n<u><strong>Nicolas peux-tu lever&nbsp;le renvoie d'appel sur le&nbsp;07 86 41 58 13 ? Merci !<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/08\/2024 11:52",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "179636": {
                    "id": "179636",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/08\/2024 11:56",
                        "field_description_auteur": "Yann"
                    }
                },
                "179638": {
                    "id": "179638",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/08\/2024 12:06",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "179658": {
                    "id": "179658",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/08\/2024 14:34",
                        "field_description_auteur": "Yann"
                    }
                },
                "179659": {
                    "id": "179659",
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                        "field_description": "Passage à l'état \"Finie\"",
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                        "field_description_horodatage": "30\/08\/2024 14:34",
                        "field_description_auteur": "Yann"
                    }
                },
                "179660": {
                    "id": "179660",
                    "fields": {
                        "field_description": "Une notification a été envoyée à REBOUR Kate (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/08\/2024 14:35",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "English Apart"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>Levée Appel&nbsp;<\/p>\r\n"
        },
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            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/08\/2024 14:34:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "246076": {
                "nid": 246076,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - English Apart - 30\/08\/2024 - 30\/08\/2024 - 11:56",
                "author_uid": 26,
                "created": "2024-08-30 11:56:57",
                "changed": "2024-08-30 14:34:30",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - English Apart - 30\/08\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-08-30 11:56:57"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "English Apart"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "179639": {
                            "id": "179639",
                            "fields": {
                                "field_qr_horodatage": "30\/08\/2024 12:05",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "179635": {
                            "id": "179635",
                            "fields": {
                                "field_qr_horodatage": "30\/08\/2024 11:56",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ENGLISH APART<\/p>\r\n\r\n<p>Objet :&nbsp;<p>Levée Appel&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>30\/08\/2024 11:52 - CHASSIER Yann : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Standard , 0298430720<br \/>\r\n<br \/>\r\nPassage technicien ok, retour normale fixe et internet.&nbsp;<br \/>\r\n<u><strong>Nicolas peux-tu lever&nbsp;le renvoie d'appel sur le&nbsp;07 86 41 58 13 ? Merci !<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-08-30 14:34:25"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "246643": {
        "nid": 246643,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 02\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-02 09:30:21",
        "changed": "2024-09-02 09:30:21",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "179689": {
                    "id": "179689",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Valérie (0664680155). Elle demande à ce que Sébastien soit en premier dans la file de Baud. Modification OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/09\/2024 09:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "179690": {
                    "id": "179690",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/09\/2024 09:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[NIVOIX ROBIC - BAUD] - MODIFICATION DE FILE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/09\/2024 09:28:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "247158": {
        "nid": 247158,
        "type": "tache",
        "title": "Tache - SAS CLEMENT ET FILS - 04\/09\/2024",
        "author_uid": 7180,
        "created": "2024-09-04 09:34:05",
        "changed": "2024-09-05 11:51:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "179992": {
                    "id": "179992",
                    "fields": {
                        "field_description": "<p><u><strong>Changement&nbsp;attribution BLF<br \/>\r\n<br \/>\r\nPour le 303 :le relié à&nbsp; THIERRY CLEMENT en remplacement de&nbsp;Benjamin bourdon<br \/>\r\nPour le 302 : le relié à MARGOT TRASTOUR en remplacement de&nbsp;YANNICk Konrther&nbsp;<br \/>\r\nMerci Nico !<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/09\/2024 09:23",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "179994": {
                    "id": "179994",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/09\/2024 09:34",
                        "field_description_auteur": "Yann"
                    }
                },
                "180193": {
                    "id": "180193",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/09\/2024 09:30",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "180200": {
                    "id": "180200",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/09\/2024 09:48",
                        "field_description_auteur": "Yann"
                    }
                },
                "180210": {
                    "id": "180210",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/09\/2024 09:58",
                        "field_description_auteur": "Yann"
                    }
                },
                "180232": {
                    "id": "180232",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/09\/2024 11:51",
                        "field_description_auteur": "Yann"
                    }
                },
                "180233": {
                    "id": "180233",
                    "fields": {
                        "field_description": "<p>Contact Westelecom, c'est eux qui gère l'atrribution des boutons BLF, cependant ils sont en litige avec SAS Clement et fils depuis Mars et refusent toutes opérations\/Intervention... Demande transmis à Gwenaelle de WT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/09\/2024 11:49",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "180234": {
                    "id": "180234",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CLEMENT Erwan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/09\/2024 11:51",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS CLEMENT ET FILS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION BLF&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/09\/2024 11:49:15"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "247159": {
                "nid": 247159,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SAS CLEMENT ET FILS - 04\/09\/2024 - 04\/09\/2024 - 09:34",
                "author_uid": 26,
                "created": "2024-09-04 09:34:25",
                "changed": "2024-09-05 09:58:55",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SAS CLEMENT ET FILS - 04\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-05 09:48:13"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SAS CLEMENT ET FILS"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "180194": {
                            "id": "180194",
                            "fields": {
                                "field_qr_horodatage": "05\/09\/2024 09:28",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Je ne comprends rien a cette QR...mdr<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "179993": {
                            "id": "179993",
                            "fields": {
                                "field_qr_horodatage": "04\/09\/2024 09:34",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SAS CLEMENT ET FILS<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODIFICATION BLF&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>04\/09\/2024 09:23 - CHASSIER Yann : <\/strong><u><strong>Changement&nbsp;attribution BLF<br \/>\r\n<br \/>\r\nPour le 303 :le relié à&nbsp; THIERRY CLEMENT en remplacement de&nbsp;Benjamin bourdon<br \/>\r\nPour le 302 : le relié à MARGOT TRASTOUR en remplacement de&nbsp;YANNICk Konrther&nbsp;<br \/>\r\nMerci Nico !<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "180201": {
                            "id": "180201",
                            "fields": {
                                "field_qr_horodatage": "05\/09\/2024 09:46",
                                "field_qr_message": "<p>Punaise oui j'en discutais avec Iwan à l'instant, c'est Coriolis qui gère ça... Désolé pour la QR inutile haha, je la cloture !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-05 09:58:51"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "247992": {
        "nid": 247992,
        "type": "tache",
        "title": "Tache - Tromelin - 09\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-09 09:49:02",
        "changed": "2024-09-09 14:54:30",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "180432": {
                    "id": "180432",
                    "fields": {
                        "field_description": "<p>CT avec Mme TASTET qui demande le QR code de son extension à l'adresse : v.tastet@tromelin.net. Je demande à Cybera de la lui faire suivre.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2024 09:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "180471": {
                    "id": "180471",
                    "fields": {
                        "field_description": "<p>CT avec Cybera, ils renvoient le QR code à l'instant.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2024 12:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180485": {
                    "id": "180485",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/09\/2024 14:54",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "180486": {
                    "id": "180486",
                    "fields": {
                        "field_description": "<p>Loïc de Cybera a bien renvoyé le QR code à Mme TASTET<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2024 14:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180487": {
                    "id": "180487",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2024 14:54",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE QR CODE - EXTENSION n° 4113<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/09\/2024 14:53:55"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "248000": {
        "nid": 248000,
        "type": "tache",
        "title": "Tache - L'UNIVERS DU PEINTRE - 09\/09\/2024",
        "author_uid": 7180,
        "created": "2024-09-09 11:53:45",
        "changed": "2024-09-13 12:17:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "180461": {
                    "id": "180461",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Fixe (0298824951).<br \/>\r\nLigne : Actif Telecom, Fixe, Fixe, 0298824951<br \/>\r\n<br \/>\r\n<u><strong>Il y a une petite erreur sur les horaires indiqué par le prédécroché (voix auto, pas d'enregistrement), l'erreur est pour l'horaire du samedi, c'est 9h-12h et non 9h-13h. Nico, peux-tu modifier cela ? Merci !&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2024 11:46",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "180464": {
                    "id": "180464",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2024 11:53",
                        "field_description_auteur": "Yann"
                    }
                },
                "180533": {
                    "id": "180533",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2024 09:26",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "180575": {
                    "id": "180575",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2024 10:44",
                        "field_description_auteur": "Yann"
                    }
                },
                "180579": {
                    "id": "180579",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2024 10:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "180583": {
                    "id": "180583",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2024 10:52",
                        "field_description_auteur": "Yann"
                    }
                },
                "180621": {
                    "id": "180621",
                    "fields": {
                        "field_description": "<p>Indication de Nicolas Delobelle, la cliente devra repasser par le studio car il a suivi le texte transmis par ce dernier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2024 14:18",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "180822": {
                    "id": "180822",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/09\/2024 12:04",
                        "field_description_auteur": "Yann"
                    }
                },
                "181021": {
                    "id": "181021",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/09\/2024 12:17",
                        "field_description_auteur": "Yann"
                    }
                },
                "181022": {
                    "id": "181022",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SALMON Karine (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/09\/2024 12:17",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "L'UNIVERS DU PEINTRE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION MESSAGERIE HORAIRE FIXE PONT l'ABBEE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/09\/2024 12:17:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "248001": {
                "nid": 248001,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - L&#039;UNIVERS DU PEINTRE - 09\/09\/2024 - 09\/09\/2024 - 11:53",
                "author_uid": 26,
                "created": "2024-09-09 11:53:55",
                "changed": "2024-09-12 12:04:03",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - L'UNIVERS DU PEINTRE - 09\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-10 10:52:56"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "L'UNIVERS DU PEINTRE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "180534": {
                            "id": "180534",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2024 09:25",
                                "field_qr_message": "<p>Yann;<\/p>\r\n\r\n<p>Je ne comprends pas ta demande.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "180580": {
                            "id": "180580",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2024 10:51",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Il faut repasser par le studio, c'est le texte qu'on m'avait transmis<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "180463": {
                            "id": "180463",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2024 11:53",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : L'UNIVERS DU PEINTRE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODIFICATION MESSAGERIE HORAIRE FIXE PONT l'ABBEE&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>09\/09\/2024 11:46 - CHASSIER Yann : <\/strong>Appel téléphonique de la part de Fixe (0298824951).<br \/>\r\nLigne : Actif Telecom, Fixe, Fixe, 0298824951<br \/>\r\n<br \/>\r\n<u><strong>Il y a une petite erreur sur les horaires indiqué par le prédécroché (voix auto, pas d'enregistrement), l'erreur est pour l'horaire du samedi, c'est 9h-12h et non 9h-13h. Nico, peux-tu modifier cela ? Merci !&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "180576": {
                            "id": "180576",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2024 10:37",
                                "field_qr_message": "<p>Il y a une erreur sur les informations horaires lors du message d'attente, pour l'Univers du peintre pour Pont l'abbée&nbsp;0298824951.<br \/>\r\nDans les horaires communiqués, pour le&nbsp;samedi, il est indiqué 9h-13h,&nbsp;&nbsp;la cliente m'a informé que c'était 9h\/12h et non 9h\/13h comme en place actuellement.<br \/>\r\nMa demande est de savoir si il est possible de modifier ce message audio, pour corriger ce créneau horaire ?&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "180584": {
                            "id": "180584",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2024 10:52",
                                "field_qr_message": "<p>C'est noté merci !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-12 12:03:58"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "248011": {
        "nid": 248011,
        "type": "tache",
        "title": "Tache - FOLGAR COUVERTURE - 09\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-09 15:38:18",
        "changed": "2024-09-11 17:36:45",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "180497": {
                    "id": "180497",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, 0298010980-2246. CT avec Teresa qui indique qu'en cas d enon réponse après les choix du SVI, le client basculent sur la messagerie congé d'été. CT avec Asma de Coriolis. Elle vérifie les choix et message un per un et revient vers moi. Rappeler dans 20 min si pas d'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2024 15:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180560": {
                    "id": "180560",
                    "fields": {
                        "field_description": "<p>CT avec Teresa, les choix du SVI sont bons mais toujours pas de message en cas de non réponse. Je contacte Coriolis pour leur demander de le mettre en place. La personne que j'ai en ligne m'indique que la messagerie est en place.&nbsp;Je demande à Coriolis de recontacter directement Teresa pour faire les tests<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2024 10:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180784": {
                    "id": "180784",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/09\/2024 17:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "180785": {
                    "id": "180785",
                    "fields": {
                        "field_description": "<p>Je test et tout est OK. On tombe sur le bon message si non répond<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2024 17:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180786": {
                    "id": "180786",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FOLGAR Damien (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/09\/2024 17:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FOLGAR COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE MESSAGE POUR CONGES D'ETE LU EN CAS DE NON REPONSE SUR LE SVI<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/09\/2024 17:35:52"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "248021": {
        "nid": 248021,
        "type": "tache",
        "title": "Tache - LIZIARD TP - 09\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-09 16:28:52",
        "changed": "2024-09-12 16:21:23",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "180515": {
                    "id": "180515",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Ronan GOUEREC (0298851556).<br \/>\r\nLigne : Bouygues, Fixe, , 0298851556. Ct avec Manon qui indique ne pas pouvoir remplacer la messagerie d'absence pour congé sur le 3CX. Je demande à Nesrine de Cybera de la recontacter pour lui indiquer la procédure pour les prochaines fois.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2024 16:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180863": {
                    "id": "180863",
                    "fields": {
                        "field_description": "<p>Je relance Nesrine pour savoir si elle a pu avoir Manon pour sa messagerie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2024 14:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180892": {
                    "id": "180892",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "12\/09\/2024 16:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "180893": {
                    "id": "180893",
                    "fields": {
                        "field_description": "<p>Nesrine confirme qu'elle a eu Manon. Tout est OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2024 16:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180894": {
                    "id": "180894",
                    "fields": {
                        "field_description": "Une notification a été envoyée à VAUTRIN Manon (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/09\/2024 16:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LIZIARD TP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE MESSAGERIE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/09\/2024 16:21:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "248026": {
        "nid": 248026,
        "type": "tache",
        "title": "Tache - CABINET CPRA - E2CA - 09\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-09 17:20:36",
        "changed": "2024-09-10 17:30:19",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "180521": {
                    "id": "180521",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Matthieu LE GUENNEC (0298993939). CT avec Morgane, elle demande à recevoir de nouveaux ID pour l'extension 1000 au nom d'Axelle. Je demande à Cybera de lui repousser&nbsp; les ID<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2024 17:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180637": {
                    "id": "180637",
                    "fields": {
                        "field_description": "<p>Je relance Coriolis ce jour et finit par traiter la demande moi même.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2024 15:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180673": {
                    "id": "180673",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/09\/2024 17:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "180674": {
                    "id": "180674",
                    "fields": {
                        "field_description": "<p>Envoi des code et du QR Ok ce jour. Reçu, vu avec Morgane<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2024 17:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180675": {
                    "id": "180675",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GUENNEC Matthieu (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2024 17:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CABINET CPRA - E2CA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE D'ID EXTENSION 1000<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/09\/2024 17:23:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "248104": {
        "nid": 248104,
        "type": "tache",
        "title": "Tache - Pharmacie de Kerven - 10\/09\/2024",
        "author_uid": 7180,
        "created": "2024-09-10 10:35:40",
        "changed": "2024-09-10 14:07:51",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "180568": {
                    "id": "180568",
                    "fields": {
                        "field_description": "<p><u><strong>Nico, as-tu pu voir pour le prédécroché et la musique d'attente pour le&nbsp;<a href=\"https:\/\/extranet.softwhere.biz\/pharmacie-de-kerven\" target=\"_blank\" tcxhref=\"0298930929\" title=\"Call 0298930929 via 3CX\">02.98.93.09.29<\/a>&nbsp;pour la pharmacie de Kerven ? Merci !&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2024 10:30",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "180570": {
                    "id": "180570",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2024 10:35",
                        "field_description_auteur": "Yann"
                    }
                },
                "180577": {
                    "id": "180577",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2024 10:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "180592": {
                    "id": "180592",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2024 11:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "180614": {
                    "id": "180614",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2024 14:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "180616": {
                    "id": "180616",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/09\/2024 14:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "180617": {
                    "id": "180617",
                    "fields": {
                        "field_description": "<p>Les messages sont en place. Test OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2024 14:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "180618": {
                    "id": "180618",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIAND Yveline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2024 14:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Pharmacie de Kerven"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PHARMACIE DE KERVEN PREDECROCHE ET MUSIQUE ATTENTE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/09\/2024 14:07:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "248105": {
                "nid": 248105,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Pharmacie de Kerven - 10\/09\/2024 - 10\/09\/2024 - 10:35",
                "author_uid": 26,
                "created": "2024-09-10 10:35:50",
                "changed": "2024-09-10 14:07:24",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Pharmacie de Kerven - 10\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-10 11:08:02"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Pharmacie de Kerven"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "180578": {
                            "id": "180578",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2024 10:50",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Déjà vu avec Iwan mais il n'y a pas d'attente de prévue, c'est un répondeur<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "180569": {
                            "id": "180569",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2024 10:35",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : PHARMACIE DE KERVEN<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PHARMACIE DE KERVEN PREDECROCHE ET MUSIQUE ATTENTE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>10\/09\/2024 10:30 - CHASSIER Yann : <\/strong><u><strong>Nico, as-tu pu voir pour le prédécroché et la musique d'attente pour le&nbsp;<a href=\"https:\/\/extranet.softwhere.biz\/pharmacie-de-kerven\" target=\"_blank\" tcxhref=\"0298930929\" title=\"Call 0298930929 via 3CX\">02.98.93.09.29<\/a>&nbsp;pour la pharmacie de Kerven ? Merci !&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "180593": {
                            "id": "180593",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2024 11:07",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Juste le pré-dec et le répondeur. Pas de message d'attente<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "180615": {
                            "id": "180615",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2024 14:05",
                                "field_qr_message": "<p>Traité en direct par AT<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-10 14:05:58"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "248375": {
        "nid": 248375,
        "type": "tache",
        "title": "Tache - AB Energie - 12\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-12 15:46:42",
        "changed": "2024-09-13 15:38:07",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "180890": {
                    "id": "180890",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Elisa DOYEZ (0297401655). Ligne : Actif Telecom, Fixe, Standard SEA, 0297401655. CT avec Elisa&nbsp;qui indique qu'elle va installer un Starlink chez elle pour l'entreprise (qu'elle va racheter) et veut savoir si elle peut y connecter un simple téléphone IP même si pas d'IP fixe.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2024 15:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181049": {
                    "id": "181049",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/09\/2024 15:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "181050": {
                    "id": "181050",
                    "fields": {
                        "field_description": "<p>CT avec Elisa, je lui explique la nécessité d'avoir un compte SIP pour pouvoir passer la voix. Je lui expose la possibilité de rajouter une ligne SIP AT à 15 € HT\/mois à la solution déja en place sur SEA avec un softphone sur PC et\/ou smartphone. Elle pourra donc avoir une connexion assurée par le Starlink à domicile et utiliser le softphone comme extension d'une ligne du bureau (avec intégration possible à la stratégie d'appel de SEA).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/09\/2024 15:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181051": {
                    "id": "181051",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DOYEZ Elisa (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/09\/2024 15:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AB Energie"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE COMPATIBILITE STARLINK AVEC TELEPHONE IP<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/09\/2024 15:35:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Starlink"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249101": {
        "nid": 249101,
        "type": "tache",
        "title": "Tache - SARL LE VERRE A VIN - 17\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-17 10:44:50",
        "changed": "2024-12-23 09:47:22",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "181229": {
                    "id": "181229",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume qui indique que les DECT (W70P) n° 1 et 3 ne sont plus appairés à leurs bases (W70B). Je lui fais faire les manipulations habituelles mais sans succès. Je demande à AT s'il faut faire un reset des bases pour réessayer.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2024 10:41",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "181230": {
                    "id": "181230",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2024 10:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "181232": {
                    "id": "181232",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2024 10:57",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "181311": {
                    "id": "181311",
                    "fields": {
                        "field_description": "<p>Retour d'AT, faire un reset des bases et le prévenir quand OK. CT avec Guillaume. Rappeler demain à 10h pour faire la manip.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2024 17:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181334": {
                    "id": "181334",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume. Nous faisons ensemble le reset des bases 1 et 3. Je demande à AT de le reprovisionner à distance.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2024 10:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181335": {
                    "id": "181335",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/09\/2024 10:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "181337": {
                    "id": "181337",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/09\/2024 10:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "181339": {
                    "id": "181339",
                    "fields": {
                        "field_description": "<p>MAC :&nbsp;<\/p>\r\n\r\n<p>BASE 1 : 805E0CCDD241<\/p>\r\n\r\n<p>BASE 3 : 805E0CCDD26C<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2024 10:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181405": {
                    "id": "181405",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/09\/2024 12:35",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "181556": {
                    "id": "181556",
                    "fields": {
                        "field_description": "<p>Reset OK hier avec Guillaume des deux bases. AT les reprovisionne et demande un redémarrage. Il pense à un problème de réseau. Je demande à Guillaume de redémarrer électriquement les deux bases.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2024 12:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181624": {
                    "id": "181624",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume qui m'indique ne pas avoir eu le temps de redémarrer les deux bases. Il reviens vers moi quand OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/09\/2024 09:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182038": {
                    "id": "182038",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/09\/2024 09:29",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182040": {
                    "id": "182040",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume. Le reset + redémarrage n'ont rien donné. Il m'indique avoir tester en changeant les branchements sur le port ou est brancher le DECT opérationnel mais sans plus de succès. Je remonte l'information à AT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/09\/2024 09:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182461": {
                    "id": "182461",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2024 09:42",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182526": {
                    "id": "182526",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume. Il n'est pas sur site, il rappelle demain.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2024 17:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183392": {
                    "id": "183392",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume. Il est occupé, rappeler en début d'AM .Je demande à Guillaume par mail s'il peut redémarrer les deux bases avant l'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/10\/2024 09:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183481": {
                    "id": "183481",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume, les combinés ne s'appairent toujours pas. Quand ils veut mettre les bases en mode recherche, tous les voyants s'éteignent puis power et réseau se rallument verts fixes mais la LED téléphone reste éteinte comme si le provisionnement ne s'était pas effectué. Idem sur les base 1 &amp; 3 (BASE 1 : 805E0CCDD241<br \/>\r\nBASE 3 : 805E0CCDD26C). Je demande à AT de me confirmer que les bases sont bien reprovisionnées.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/10\/2024 09:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183482": {
                    "id": "183482",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/10\/2024 09:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184588": {
                    "id": "184588",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2024 09:36",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184746": {
                    "id": "184746",
                    "fields": {
                        "field_description": "<p>AT confirme que les deux bases sont bien provisionnées. Demander à Guillaume de les redémarrer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2024 09:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184747": {
                    "id": "184747",
                    "fields": {
                        "field_description": "<p>Je laisse un message à Guillaume demandant de redémarrer électriquement les base 1 &amp; 3 puis deréssayer d'appairer les combinés.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2024 09:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186334": {
                    "id": "186334",
                    "fields": {
                        "field_description": "<p>Je relance Guillaume car pas de retour à ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/11\/2024 11:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186364": {
                    "id": "186364",
                    "fields": {
                        "field_description": "<p>Guillaume me confiemr que les poste sont toujours HS. Je lui demande de retourner les postes à AT comme demandé par Nicolas DELOBELLE.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/11\/2024 14:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "188232": {
                    "id": "188232",
                    "fields": {
                        "field_description": "<p>Echange avec Guillaume, il s'en occupe cette après midi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/12\/2024 12:17",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "190041": {
                    "id": "190041",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume. Il a expédié les poste ce matin. Je préviens AT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/12\/2024 16:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190042": {
                    "id": "190042",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/12\/2024 16:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190055": {
                    "id": "190055",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/12\/2024 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "190188": {
                    "id": "190188",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/12\/2024 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "190212": {
                    "id": "190212",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/12\/2024 10:35",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190324": {
                    "id": "190324",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/12\/2024 15:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190395": {
                    "id": "190395",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/12\/2024 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "190908": {
                    "id": "190908",
                    "fields": {
                        "field_description": "<p>AT remonte que l'alimentation de l'un des postes était HS, elle a été remplacée. L'autre poste étaait déprovisionné, AT le reprovisionne. Postes tous les deux fonctionnel. Retour client par AT. Je demande confirmation de réception à Guillaume.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/12\/2024 09:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190909": {
                    "id": "190909",
                    "fields": {
                        "field_description": "<p>Je demande à Guillaume de me confirmer la bonne réception des postes, AT ayant demandé confirmation de l'adresse de retour des postes.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/12\/2024 09:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190912": {
                    "id": "190912",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/12\/2024 09:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190913": {
                    "id": "190913",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume qui me confirme avoir reçu les postes et qu'ils sont OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/12\/2024 09:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "190914": {
                    "id": "190914",
                    "fields": {
                        "field_description": "Une notification a été envoyée à OMS Guillaume (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 09:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SARL LE VERRE A VIN"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPAIRAGE DES COMBINES IMPOSSIBLE SUR DEUX BASE DECT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/12\/2024 09:46:08"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189428": {
                    "id": "189428",
                    "fields": {
                        "field_ci_commentaire": "Vérifier que l'envoie a bien été fait et que AT les a bien reçu. \r\n"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/12\/2024 09:46:08"
        },
        "questions_reponses": {
            "249102": {
                "nid": 249102,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SARL LE VERRE A VIN - 17\/09\/2024 - 17\/09\/2024 - 10:48",
                "author_uid": 6406,
                "created": "2024-09-17 10:48:10",
                "changed": "2024-12-23 09:47:12",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SARL LE VERRE A VIN - 17\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-17 00:00:43"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SARL LE VERRE A VIN"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "181233": {
                            "id": "181233",
                            "fields": {
                                "field_qr_horodatage": "17\/09\/2024 10:55",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>A mon avis c'est une mauvaise manip si c'est deux téléphones en même temps.<\/p>\r\n\r\n<p>Tente un reset d'un déjà et donne moi la mac quand c'est fait stp<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "181406": {
                            "id": "181406",
                            "fields": {
                                "field_qr_horodatage": "18\/09\/2024 12:31",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il faut redémarrer mais les bases n'étaient plus provisionnées depuis le 07\/09 donc a mon avis le problème ne serra pas résolu pour autant : pb de réseau je pense.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "182462": {
                            "id": "182462",
                            "fields": {
                                "field_qr_horodatage": "01\/10\/2024 09:40",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Maintenant tout est provisionné, c'est bon ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "184589": {
                            "id": "184589",
                            "fields": {
                                "field_qr_horodatage": "23\/10\/2024 09:34",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Tout est provionné, fais moi envoyer le matériel stp<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "190213": {
                            "id": "190213",
                            "fields": {
                                "field_qr_horodatage": "16\/12\/2024 10:32",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Merci de me confirmer l'adresse et contact pour le retour matériel.<\/p>\r\n\r\n<p>Une base ne s'allumait pas du tout donc c'est compliqué pour faire un appairage (alim HS)<\/p>\r\n\r\n<p>L'autre base n'était plus provisionné,&nbsp;le combiné&nbsp;ne s'appaire pas si la base n'est pas provisionnée (reset) et le combiné était rattaché à une autre base.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "181231": {
                            "id": "181231",
                            "fields": {
                                "field_qr_horodatage": "17\/09\/2024 10:44",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Notre client indique que les combinés des bases 1 et 3 ne sont plus appairés. Je lui ai fait faire les manipulations habituelles mais sans succès. Impossible même de désenregistrer un combiné pour le réenregistrer. L'appui prolongé sur le bouton \"radio\" ne donne rien, il ne cherche pas de sinal. Idem sur les deux bases. Je lui ai fait redémarrer éléctriquement les bases mais idem. As tu une idée ? Dois-je lui demander de faire un reset surles bases avant de retenter ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "181336": {
                            "id": "181336",
                            "fields": {
                                "field_qr_horodatage": "18\/09\/2024 10:15",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Les base 1 et 3 sont reset<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "181338": {
                            "id": "181338",
                            "fields": {
                                "field_qr_horodatage": "18\/09\/2024 10:17",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>BASE 1 : 805E0CCDD241<\/p>\r\n\r\n<p>BASE 3 : 805E0CCDD26C<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182039": {
                            "id": "182039",
                            "fields": {
                                "field_qr_horodatage": "26\/09\/2024 09:27",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Effectivement, ça n'a pas marché. Il y a un seul DECT qui fonctionne sur les trois. Par contre, notre client a changer les branchements et idem, y compris sur le port du DECT opérationnel.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "183483": {
                            "id": "183483",
                            "fields": {
                                "field_qr_horodatage": "11\/10\/2024 09:51",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Toujours pas. Impossible de réappairer les cmbinés. Un appui prolongé sur le bouton émetteur ne met pas les bases en recherche de combiné. Tous les voyants s'éteignent puis seuls Power et Réseau s'allument en vert fixe, Téléphone reste éteint sans clignotter. Ideme sur les deux bases (BASE 1 : 805E0CCDD241 et BASE 3 : 805E0CCDD26C), comme si elle n'étaient à nouveau plus provisionnées. Le client n'a rien touché et le test des bases sur un port fonctionnel du switch ne change rien. Peux tu me confirmer qu'elles sont bien reprovisionnées ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190043": {
                            "id": "190043",
                            "fields": {
                                "field_qr_horodatage": "12\/12\/2024 16:34",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Les téléphone ont été expédié ce matin.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190325": {
                            "id": "190325",
                            "fields": {
                                "field_qr_horodatage": "16\/12\/2024 15:01",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>LE VERRE A VIN<\/p>\r\n\r\n<p>Guillaume OMS<\/p>\r\n\r\n<p>9. Rue Maréchal Leclerc - 29860 PLABENNEC<\/p>\r\n\r\n<p>Tel :&nbsp;06.62.60.47.64<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190911": {
                            "id": "190911",
                            "fields": {
                                "field_qr_horodatage": "23\/12\/2024 09:46",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Postes bien reçu et fonctionnels.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-23 09:46:47"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "249105": {
        "nid": 249105,
        "type": "tache",
        "title": "Tache - SCM MEDIVIARME - 17\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-17 12:12:07",
        "changed": "2024-09-27 09:10:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "181256": {
                    "id": "181256",
                    "fields": {
                        "field_description": "<p>Je tente d'assister Mme ROUSSEAU (06 21 67 62 77)&nbsp; dans le branchement du casque hier mais sans succès. Je tente de la joindre mais tombe sur le secrétariat à distance. Je l'appelle sur son mobile. Nous faisons les branchements, ils semblent corrects mais il faut qu'elle puisse vérifier a mise en route du casque. Elle effectue les manipulation et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2024 11:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "30"
                    }
                },
                "181257": {
                    "id": "181257",
                    "fields": {
                        "field_description": "<p>Mme ROUSSEAU m'envoi une photo du poste, l'un des fils n'est pas branché. Il s'agit d'un des fils de l'ancien module pour l'ancien casque. Je lui indique de le débrancher afin qu'il n'interfère pas avec le nouveau casque.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2024 12:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181407": {
                    "id": "181407",
                    "fields": {
                        "field_description": "<p>CT avec Mme ROUSSEAU qui n'a pas réussi a brancher son casque. Voir avec IBS s'ils ont des partenaires sur place (déja demandé à Frédo mais Loïc pas dispo).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2024 14:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181626": {
                    "id": "181626",
                    "fields": {
                        "field_description": "<p>Je relance Lïc d'IBS ce jour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/09\/2024 09:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181927": {
                    "id": "181927",
                    "fields": {
                        "field_description": "<p>CT avec le Dr Bouvier. Elle me demande de lui faire parvenir un tuto pour branchement du casque sur le poste accueil à drluciebouvier@gmail.com. Je lui indique que le poste est également relativement agé et que cela peut poser des problèmes de compatibilité. Je lui renvoie donc un exemplaire de choix de poste et lui conseille également de changer le module EHS. Elle essayera de brancher le casque ce week-end.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/09\/2024 09:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182157": {
                    "id": "182157",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/09\/2024 09:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182158": {
                    "id": "182158",
                    "fields": {
                        "field_description": "<p>Le Dr BOUVIER confirme que le casue est branché et que le problème est résolu.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 09:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182159": {
                    "id": "182159",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROUSSEAU Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 09:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SCM MEDIVIARME"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>BRANCHEMENT CASQUE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/09\/2024 09:10:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Autres"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249118": {
        "nid": 249118,
        "type": "tache",
        "title": "Tache - TEVA - 18\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-18 09:48:26",
        "changed": "2024-09-18 10:21:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "181325": {
                    "id": "181325",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, , 0252569072. CT avec Aurélie. Elle a repris l'extension 1114 (Amélie). Son poste ne sonne plus. Son extension n'est pas active. Je contacte Coriolis qui m'indique que son poste ne remonte pas correctement. Le technicien recontacte directement Aurélie. Ouverture du ticket 72191.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2024 09:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181340": {
                    "id": "181340",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/09\/2024 10:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "181341": {
                    "id": "181341",
                    "fields": {
                        "field_description": "<p>Mahmoud de Coriolis indique que la prise du téléphone était HS. Il fait brancher celui-ci sur une autre prise et le tel remonte.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2024 10:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181342": {
                    "id": "181342",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BIENASSIS Angélique (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/09\/2024 10:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "TEVA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION DESACTIVEE - 1114<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/09\/2024 10:21:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249124": {
        "nid": 249124,
        "type": "tache",
        "title": "Tache - COMADYM - 18\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-18 11:37:14",
        "changed": "2024-09-18 11:37:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "181376": {
                    "id": "181376",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Standard Quimper - - 0298906191, 267584. Mail d'Anne LARZUL qui indique ne pas pouvoir joindre de n° Suisse. Je contacte Coriolis pour mettre en place le mode apprentissage. Coriolis indique que le nécessaire est fait. J'en informe notre cliente.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2024 11:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181378": {
                    "id": "181378",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GOURIELLEC  Audrey  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/09\/2024 11:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME D'APPEL VERS LA SUISSE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/09\/2024 11:24:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249125": {
        "nid": 249125,
        "type": "tache",
        "title": "Tache - COMADYM - 18\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-18 11:39:39",
        "changed": "2024-11-04 11:25:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "181381": {
                    "id": "181381",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Standard Quimper - - 0298906191, 267584. Mail d'Anne LARZUL qui indique devoir cliquer plusieurs fois avant de pouvoir décrocher les appels entrants. Je contacte Coriolis pour qu'ils prennent la demande en charge. Ils vont rappeler directement Anne et me feront un retour par mail.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2024 11:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "181959": {
                    "id": "181959",
                    "fields": {
                        "field_description": "<p>CT avec Anne, Coriolis ne l'a pas recontacté. Je relance Coriolis sur la demande. Ils rappelent Anne directement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/09\/2024 11:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "183189": {
                    "id": "183189",
                    "fields": {
                        "field_description": "<p>CT avec Anne. Elle m'indique que le phénomène se produit surtout sur les appels internes elle a le message \"request error...\". Je transmets l'information à Cybera<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/10\/2024 16:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183901": {
                    "id": "183901",
                    "fields": {
                        "field_description": "<p>Je relance Cybera ce jour pour avoir retour sur le ticket<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 09:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184291": {
                    "id": "184291",
                    "fields": {
                        "field_description": "<p>Le 3CX de Quimper est géré par Coriolis. Je les relance ce jour .Nesrine va recontacter directement Anne.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/10\/2024 11:41",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185653": {
                    "id": "185653",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/11\/2024 11:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185654": {
                    "id": "185654",
                    "fields": {
                        "field_description": "<p>CT avec Anne, elle m'indique ne plus avoir de problème de décroché. Quelque fois seulement quand 3 appels se présentent simultanément, saturation des lignes ponctuel mais non du à un paramétrage.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/11\/2024 11:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185655": {
                    "id": "185655",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GOURIELLEC  Audrey  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/11\/2024 11:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE DECROCHER SUR APPELS ENTRANT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/11\/2024 11:24:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249178": {
        "nid": 249178,
        "type": "tache",
        "title": "Tache - COMADYM - 19\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-19 09:45:50",
        "changed": "2024-09-23 11:15:24",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "181499": {
                    "id": "181499",
                    "fields": {
                        "field_description": "<p>CT avec Emeline qui indique ne pas pouvoir se connecter à 3CX via Chrome. Emeline : 0684486566. Je contacte Coriolis afin qu'ils puissent recontacter Emeline. Amal de Coriolis la recontacte tout de suite.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2024 09:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "181544": {
                    "id": "181544",
                    "fields": {
                        "field_description": "<p>CT entre Emeline et Yann. Coriolis n'a toujours pas rappelé Emeline. Je les relance tout de suite. Ils rappelent Emeline tout de suite.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2024 11:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181623": {
                    "id": "181623",
                    "fields": {
                        "field_description": "<p>Je laisse un message sur le mobile ce jour pour savoir si Coriolis a contacté Emeline. Je demande à être recontacté pour confirmation.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/09\/2024 09:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181649": {
                    "id": "181649",
                    "fields": {
                        "field_description": "<p>Coriolis ne trouve pas l'extension 1001 d'Emeline. Recréation de son extension, Corio doit la recontacter à 14h, j'ai demandé à Emeline&nbsp;qu'elle nous appelle si elle n'a pas nouvelle passé 14h45.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/09\/2024 11:35",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "181691": {
                    "id": "181691",
                    "fields": {
                        "field_description": "<p>CT avec Emeline. son extension est sur le 3CX de Cybera. Je contacte Cyril W qui la rappelle directement.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/09\/2024 15:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181761": {
                    "id": "181761",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/09\/2024 11:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "181762": {
                    "id": "181762",
                    "fields": {
                        "field_description": "<p>Nesrine a contacté Emeline, elle utilisait l'ancien Url Coriolis sous Chrome. Elle a eu la nouvelle Url et a pu se connecter<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2024 11:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181763": {
                    "id": "181763",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GOURIELLEC  Audrey  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2024 11:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>IMPOSSIBLE DE SE CONNECTER A 3CX VIA CHROME<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/09\/2024 11:15:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249192": {
        "nid": 249192,
        "type": "tache",
        "title": "Tache - SAS RER - 19\/09\/2024",
        "author_uid": 7180,
        "created": "2024-09-19 15:35:59",
        "changed": "2024-09-27 17:33:25",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "181581": {
                    "id": "181581",
                    "fields": {
                        "field_description": "<p><strong><u>Ligne : Actif Telecom, Fixe, Standard, 0298006250<br \/>\r\nChangement de noms&nbsp; touches<br \/>\r\nNico, peux-tu changer remplacer les noms suivants :<br \/>\r\nAlexandre remplacé par Clément&nbsp;<br \/>\r\nJade remplacé par accueil<br \/>\r\nSupprimer Serge.&nbsp;<br \/>\r\nMerci !<\/u><\/strong><br \/>\r\n<br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2024 15:25",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "181584": {
                    "id": "181584",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/09\/2024 15:36",
                        "field_description_auteur": "Yann"
                    }
                },
                "181636": {
                    "id": "181636",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/09\/2024 10:40",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "181705": {
                    "id": "181705",
                    "fields": {
                        "field_description": "<p>Suite à QR avec Nicolas, j'ai rappelé Aurélie pour savoir quel nom\/prénom je rajoute en remplacement de Sergge, simple suppression pas possible, en attente de retour + indiquation&nbsp;à fournir à nico en retour de QR.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/09\/2024 16:18",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "181717": {
                    "id": "181717",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2024 09:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "181719": {
                    "id": "181719",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil. Serge doit etre remplacé par \"Bureau\". Je transmets à AT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2024 09:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181736": {
                    "id": "181736",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2024 10:06",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182163": {
                    "id": "182163",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 09:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182169": {
                    "id": "182169",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 09:38",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182317": {
                    "id": "182317",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 17:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182319": {
                    "id": "182319",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/09\/2024 17:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182320": {
                    "id": "182320",
                    "fields": {
                        "field_description": "<p>AT confirme que les modifications de touches sont effectués.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 17:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182321": {
                    "id": "182321",
                    "fields": {
                        "field_description": "Une notification a été envoyée à OMNES Aurélie  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 17:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS RER"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT NOM TOUCHES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/09\/2024 17:32:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "249193": {
                "nid": 249193,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SAS RER - 19\/09\/2024 - 19\/09\/2024 - 15:36",
                "author_uid": 26,
                "created": "2024-09-19 15:36:11",
                "changed": "2024-09-27 17:32:34",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SAS RER - 19\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-27 09:15:14"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SAS RER"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "181637": {
                            "id": "181637",
                            "fields": {
                                "field_qr_horodatage": "20\/09\/2024 10:39",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Serge devient quoi ? Il faut bien un nom<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "181737": {
                            "id": "181737",
                            "fields": {
                                "field_qr_horodatage": "23\/09\/2024 10:00",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Je ne trouve pas ce client<\/p>\r\n\r\n<p>Merci de me donner le nom complet<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "182170": {
                            "id": "182170",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 09:34",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "181583": {
                            "id": "181583",
                            "fields": {
                                "field_qr_horodatage": "19\/09\/2024 15:36",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SAS RER<\/p>\r\n\r\n<p>Objet :&nbsp;<p>CHANGEMENT NOM TOUCHES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>19\/09\/2024 15:25 - CHASSIER Yann : <\/strong><strong><u>Ligne : Actif Telecom, Fixe, Standard, 0298006250<br \/>\r\nChangement de noms&nbsp; touches<br \/>\r\nNico, peux-tu changer remplacer les noms suivants :<br \/>\r\nAlexandre remplacé par Clément&nbsp;<br \/>\r\nJade remplacé par accueil<br \/>\r\nSupprimer Serge.&nbsp;<br \/>\r\nMerci !<\/u><\/strong><br \/>\r\n<br \/>\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "181718": {
                            "id": "181718",
                            "fields": {
                                "field_qr_horodatage": "23\/09\/2024 09:25",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p><strong>\"Serge\"&nbsp;<\/strong>devient \"<strong>Bureau<\/strong>\"<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182164": {
                            "id": "182164",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 09:14",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Il s'agit de la SAS Rolland Energies Renouvelables<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182318": {
                            "id": "182318",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 17:32",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-27 17:32:25"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "2"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "249196": {
        "nid": 249196,
        "type": "tache",
        "title": "Tache - Pharmacie de Kerven - 20\/09\/2024",
        "author_uid": 7180,
        "created": "2024-09-20 09:17:23",
        "changed": "2024-10-11 09:50:13",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "181628": {
                    "id": "181628",
                    "fields": {
                        "field_description": "<p><u><strong>Reset de la base ok, nico, peux tu me dire quand tu as provisionné la base pour quej rapelle Mme Briand pour faire le redémarrage de la base ? reset de la base ok, nico, peux tu me dire quand tu as provisionné la base pour quej rapelle Mme Briand pour faire le redémarrage de la base ?<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/09\/2024 09:16",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "181630": {
                    "id": "181630",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Incident- Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/09\/2024 09:17",
                        "field_description_auteur": "Yann"
                    }
                },
                "181634": {
                    "id": "181634",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/09\/2024 10:39",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "181754": {
                    "id": "181754",
                    "fields": {
                        "field_description": "<p>Je demande à Mme BRIAND de redémarrer la base puis de me confirmer que tout est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2024 10:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181885": {
                    "id": "181885",
                    "fields": {
                        "field_description": "<p>CT avec Mme BRIAND. Je tente de lui faire appairer le combiné à la base mais celle-ci ne passe pas en mode recherche. C'est une W70B. Nous convenons d'un rappel dans l'AM.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/09\/2024 12:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "182256": {
                    "id": "182256",
                    "fields": {
                        "field_description": "<p>Nou stentons de réappairer le combiné à la bonne base mais ils ne sont pas identifiés. Impossible de savoir quelle base correspond. Ils me recontactent semaine prochaine une fois les bases identifiées.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 14:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182341": {
                    "id": "182341",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 09:48",
                        "field_description_auteur": "Yann"
                    }
                },
                "182802": {
                    "id": "182802",
                    "fields": {
                        "field_description": "<p>CT avec la Pharmacie. Toujours un problème d'identification de base.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/10\/2024 09:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182803": {
                    "id": "182803",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/10\/2024 10:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182808": {
                    "id": "182808",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/10\/2024 10:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182829": {
                    "id": "182829",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/10\/2024 11:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182838": {
                    "id": "182838",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/10\/2024 12:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183085": {
                    "id": "183085",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/10\/2024 09:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "183107": {
                    "id": "183107",
                    "fields": {
                        "field_description": "<p>Le DECT est branché sur une prise brassé. Il remonte bien une IP que je fais suivre à AT. La base a déja été remise à 0. J'en informe AT<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/10\/2024 10:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183123": {
                    "id": "183123",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/10\/2024 11:36",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "183127": {
                    "id": "183127",
                    "fields": {
                        "field_description": "<p>Actif a reprovisioné le poste. CT avec Delphine, elle va redémarrer la base sur l'heure de midi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/10\/2024 11:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183478": {
                    "id": "183478",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/10\/2024 09:50",
                        "field_description_auteur": "Yann"
                    }
                },
                "183479": {
                    "id": "183479",
                    "fields": {
                        "field_description": "<p>DECT OK, cloture.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/10\/2024 09:48",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "183480": {
                    "id": "183480",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIAND Yveline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/10\/2024 09:50",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Pharmacie de Kerven"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DECT&nbsp;09 72 12 69 38&nbsp;MAC n° 249AD8DA5344<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/10\/2024 09:48:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "249197": {
                "nid": 249197,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Pharmacie de Kerven - 20\/09\/2024 - 20\/09\/2024 - 09:17",
                "author_uid": 26,
                "created": "2024-09-20 09:17:34",
                "changed": "2024-09-30 09:48:56",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Pharmacie de Kerven - 20\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Incident- Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-20 09:17:34"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Pharmacie de Kerven"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "181635": {
                            "id": "181635",
                            "fields": {
                                "field_qr_horodatage": "20\/09\/2024 10:37",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Tu peux redémarrer<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "181629": {
                            "id": "181629",
                            "fields": {
                                "field_qr_horodatage": "20\/09\/2024 09:17",
                                "field_qr_message": "<p>Type de Demande : INCIDENT<\/p>\r\n\r\n<p>Société concerné : PHARMACIE DE KERVEN<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DECT&nbsp;09 72 12 69 38&nbsp;MAC n° 249AD8DA5344<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>20\/09\/2024 09:16 - CHASSIER Yann : <\/strong><u><strong>Reset de la base ok, nico, peux tu me dire quand tu as provisionné la base pour quej rapelle Mme Briand pour faire le redémarrage de la base ? reset de la base ok, nico, peux tu me dire quand tu as provisionné la base pour quej rapelle Mme Briand pour faire le redémarrage de la base ?<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-30 09:48:46"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "250435": {
                "nid": 250435,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Pharmacie de Kerven - 20\/09\/2024 - 04\/10\/2024 - 10:02",
                "author_uid": 6406,
                "created": "2024-10-04 10:02:58",
                "changed": "2024-10-11 09:50:07",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Pharmacie de Kerven - 20\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-08 10:50:29"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Pharmacie de Kerven"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "182809": {
                            "id": "182809",
                            "fields": {
                                "field_qr_horodatage": "04\/10\/2024 10:07",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>La base n'est plus provisionnée&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li data-ng-repeat=\"element in $ctrl.breadcrumb track by $index\"><a data-ng-bind=\"element.name\" data-ng-href=\"https:\/\/www.ovhtelecom.fr\/manager\/telecom\/#\/telephony\/dn46040-ovh-139\/line\/0033972126938\" data-ng-if=\"element.url &amp;&amp; !element.active &amp;&amp; !$last\" href=\"https:\/\/www.ovhtelecom.fr\/manager\/telecom\/#\/telephony\/dn46040-ovh-139\/line\/0033972126938\">0033972126938<\/a><\/li>\r\n<\/ul>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "183086": {
                            "id": "183086",
                            "fields": {
                                "field_qr_horodatage": "08\/10\/2024 09:49",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Le DECT prend bien une IP réseau donc reset base. Dis moi quand c'est fait<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "183124": {
                            "id": "183124",
                            "fields": {
                                "field_qr_horodatage": "08\/10\/2024 11:35",
                                "field_qr_message": "<p>ok il faut redémarrer la base<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "182804": {
                            "id": "182804",
                            "fields": {
                                "field_qr_horodatage": "04\/10\/2024 10:02",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Peux tu me m'indiquer le n° de la base associée à la MAC n°&nbsp;249AD8DA5344 ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182830": {
                            "id": "182830",
                            "fields": {
                                "field_qr_horodatage": "04\/10\/2024 11:39",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Tu l'as reprovisionné du coup ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182839": {
                            "id": "182839",
                            "fields": {
                                "field_qr_horodatage": "04\/10\/2024 12:25",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>IP : 192.168.0.249.&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "183106": {
                            "id": "183106",
                            "fields": {
                                "field_qr_horodatage": "08\/10\/2024 10:50",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Reset OK<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-11 09:50:03"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "249245": {
        "nid": 249245,
        "type": "tache",
        "title": "Tache - ITO - 23\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-23 09:24:27",
        "changed": "2024-10-08 09:15:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "181716": {
                    "id": "181716",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Philippe KEROUANTON (0607016919). Il m'indique que le poste A<strong>ccueil <\/strong>\"Réseau indiqponible\" même après redémarrage. J'ouvre un ticket auprès de AT<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2024 09:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181755": {
                    "id": "181755",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2024 10:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "181759": {
                    "id": "181759",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2024 11:15",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "181772": {
                    "id": "181772",
                    "fields": {
                        "field_description": "<p>AT demande d'effectuer un reset du poste. Je tente de contacter Philippe mais sans succès. Je lui laisse un message demandant de revenir vers moi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2024 11:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181773": {
                    "id": "181773",
                    "fields": {
                        "field_description": "<p>CT avec Philippe qui effectue le reset. Je previens AT que reset OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2024 11:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181774": {
                    "id": "181774",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2024 12:00",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "181860": {
                    "id": "181860",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2024 17:40",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "181942": {
                    "id": "181942",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/09\/2024 10:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "181944": {
                    "id": "181944",
                    "fields": {
                        "field_description": "<p>CT avec Philippe. Le poste est toujours en recherche de réseau après redémarrage. Il teste avec un câble fonctionnel mais même résultat. Je remonte l'information à AT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/09\/2024 10:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "181961": {
                    "id": "181961",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/09\/2024 11:57",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "181963": {
                    "id": "181963",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/09\/2024 11:58",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182310": {
                    "id": "182310",
                    "fields": {
                        "field_description": "<p>CT avec Philippe qui n'est plus au bureau. Rappeler lundi matin<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 17:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182377": {
                    "id": "182377",
                    "fields": {
                        "field_description": "<p>CT avec Philippe. Je lui demande de me donner l'adresse IP du poste Yealink T41P. Il indique qu'il n'y a aucune adresse en IPv4 ou IPv6 indiquée sur le poste. Il m'indique la MAC : 00:15:65:ab:57:3a. Je remonte l'information à AT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2024 10:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182382": {
                    "id": "182382",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 11:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182435": {
                    "id": "182435",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 17:01",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182437": {
                    "id": "182437",
                    "fields": {
                        "field_description": "<p>AT indique ne pas voir les raisons de la panne et demande à ce que le poste lui soit renvoyé. Je laisse un message à Philippe pour le lui indiquer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2024 17:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182891": {
                    "id": "182891",
                    "fields": {
                        "field_description": "<p>Je laisse un message à Philippe pour lui demander de le brancher à la place du poste fonctionnel pour écarter le problème de connexion sur réseau local.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/10\/2024 17:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183074": {
                    "id": "183074",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/10\/2024 09:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183076": {
                    "id": "183076",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/10\/2024 09:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183077": {
                    "id": "183077",
                    "fields": {
                        "field_description": "<p>CT avec Philippe. Le poste ne remonte toujours pas. Il était branché sur la prise \"PC\" et non \"Interne\" suite à inversion des cables avec le poste fonctionnel. Le reprovisionnement n'a donc pas fonctionné après reset. Le poste remonte quand il fait le branchement sur la prise \"Internet\".&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/10\/2024 09:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "183078": {
                    "id": "183078",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KEROUANTON Philippe  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/10\/2024 09:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ITO"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTE ACCUEIL SANS SERVICES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/10\/2024 09:13:50"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "249247": {
                "nid": 249247,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ITO - 23\/09\/2024 - 23\/09\/2024 - 09:40",
                "author_uid": 6406,
                "created": "2024-09-23 09:40:37",
                "changed": "2024-10-08 09:13:42",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ITO - 23\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-30 11:04:59"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ITO"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "181760": {
                            "id": "181760",
                            "fields": {
                                "field_qr_horodatage": "23\/09\/2024 11:14",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Il faut faire un reset et tester sur une autre prise ou port modem<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "181861": {
                            "id": "181861",
                            "fields": {
                                "field_qr_horodatage": "23\/09\/2024 17:39",
                                "field_qr_message": "<p>ok il faut redémarrer<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "181962": {
                            "id": "181962",
                            "fields": {
                                "field_qr_horodatage": "25\/09\/2024 11:53",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Aucun service c'est différent de \"recherche le réseau\"<\/p>\r\n\r\n<p>Il a une IP le poste ? a vérifié dans les paramètres<\/p>\r\n\r\n<p>Il s'est provisionné à 10h13 donc c'est un peu bizarre tout ça, il faut faire par élimination :<\/p>\r\n\r\n<p>IP réseau ou pas sur le poste<\/p>\r\n\r\n<p>Brancher directement sur le routeur<\/p>\r\n\r\n<p>Il faut que ce soit précis, là c'est pas une panne j'aurai pas d'échange avec les infos que j'ai.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "181964": {
                            "id": "181964",
                            "fields": {
                                "field_qr_horodatage": "25\/09\/2024 11:58",
                                "field_qr_message": "<p>Si il avait cramé avec l'orage il s'allumerait plus&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "182436": {
                            "id": "182436",
                            "fields": {
                                "field_qr_horodatage": "30\/09\/2024 16:57",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ok fais moi envoyer le poste stp, c'est pas possible qu'il ne fonctionne pas, ça ne ressemble a aucune panne possible.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "181725": {
                            "id": "181725",
                            "fields": {
                                "field_qr_horodatage": "23\/09\/2024 09:38",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Le poste \"Accueil\" de notre client affiche \"Aucun service\" depuis ce matin. J'ai demandé un redémarrage du poste mais sans résultat. Il n'a pas pu tester avec un autre câble. Par contre il y a eu des orage dans le secteur ce week-end.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "181775": {
                            "id": "181775",
                            "fields": {
                                "field_qr_horodatage": "23\/09\/2024 12:00",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Reset OK<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "181943": {
                            "id": "181943",
                            "fields": {
                                "field_qr_horodatage": "25\/09\/2024 10:37",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Le reset n'a pas fonctionné. J'ai appelé le client qui a pu cette fois tester avec un cabe fonctionnel, même resultat, le poste recherche le réseau.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182383": {
                            "id": "182383",
                            "fields": {
                                "field_qr_horodatage": "30\/09\/2024 11:03",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>J'ai eu le client ce matin. Il indique qu'il n'y a aucune adresse IP (ni IPv4 ni IPv6) qui ne remonte sur le poste. La seule donnée figurant dans les paramètres est la MAC&nbsp;MAC : 00:15:65:ab:57:3a. Les autres données sont vides.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "183075": {
                            "id": "183075",
                            "fields": {
                                "field_qr_horodatage": "08\/10\/2024 09:12",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>C'est bon, le poste est remonté. Il était branché sur \"PC\" suite à test croisé avec un autre cable et sur une autre prise.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-08 09:12:37"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "249248": {
        "nid": 249248,
        "type": "tache",
        "title": "Tache - BZH CHEF - 23\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-23 10:05:29",
        "changed": "2024-09-25 17:04:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "181734": {
                    "id": "181734",
                    "fields": {
                        "field_description": "<p>Mail de Françoise. Elle indique qu'elle est Jean Pierre seront absent la semaine prochaine ainsi que la personne au standard. Elle demande à ce que les appels du standard soient redirigés vers le poste de Gilles PAPIN. Je demande à SK de la recontacter pour traitement de la demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2024 10:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182020": {
                    "id": "182020",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/09\/2024 17:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182021": {
                    "id": "182021",
                    "fields": {
                        "field_description": "<p>CT avec Dylan qui me confirme que Gilles PAPIN est maintenant dans la file.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/09\/2024 16:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182022": {
                    "id": "182022",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUX Jean Pierre (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/09\/2024 17:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BZH CHEF"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICAION DE LA STRATEGIE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/09\/2024 16:58:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Security Keepers"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249261": {
        "nid": 249261,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 24\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-24 09:37:51",
        "changed": "2024-09-24 09:37:51",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "181868": {
                    "id": "181868",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Elle demande plusieurs modification de file sur plusieurs sites.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/09\/2024 09:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "181869": {
                    "id": "181869",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2024 09:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DES FILES D'APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/09\/2024 09:28:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249273": {
        "nid": 249273,
        "type": "tache",
        "title": "Tache - Tromelin - 25\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-25 10:31:38",
        "changed": "2024-09-25 10:31:38",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "181939": {
                    "id": "181939",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). Elle m'indique que le poste accueil reste en occupé de façon permanente comme s'il était toujours en communication. Je contacte Cybera qui raccroche l'appel à distance.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/09\/2024 10:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "181940": {
                    "id": "181940",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/09\/2024 10:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ACCUEIL EN OCCUPE PERMANENT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/09\/2024 10:24:37"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249315": {
        "nid": 249315,
        "type": "tache",
        "title": "Tache - Tromelin - 25\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-25 15:49:17",
        "changed": "2024-09-27 15:35:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182007": {
                    "id": "182007",
                    "fields": {
                        "field_description": "<p>Mail de Patrick FILY qui demande un QR code pour l'extension 4113 au nom de Véronique TASTET. Je fais la demande à Cybera pour envoi direct à Véronique.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/09\/2024 15:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182050": {
                    "id": "182050",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine. Elle fait le nécessaire dans la matinée et me confirme quand c'est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/09\/2024 10:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182282": {
                    "id": "182282",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/09\/2024 15:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182283": {
                    "id": "182283",
                    "fields": {
                        "field_description": "<p>CT ce jour avec laccueil qui me confirme que c'est opérationnel<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 15:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182284": {
                    "id": "182284",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 15:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE QR CODE EXTENSION 4113&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/09\/2024 15:34:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249342": {
        "nid": 249342,
        "type": "tache",
        "title": "Tache - ALLIANZ OMNES-HENRY  - 25\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-25 17:41:20",
        "changed": "2025-02-06 09:43:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182027": {
                    "id": "182027",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, , 0298833693. <u><strong>Océane MAILLARD me signale qu'elle ne voit pas certains appels lorsqu'elle est déja en communication. Les appels sont bien présentés sur le second poste. Le phénomène ne se produit pas à chaque appel. Elle me communique l'horodatage suivant :<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Appel du 0602223681 vers le 0298833693 deux appels non signalés à 17h26 et 17h30.&nbsp;<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Je demande à AT s'il peut voir ce qu'il s'est passé avec ces appels.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/09\/2024 17:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182030": {
                    "id": "182030",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/09\/2024 17:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182500": {
                    "id": "182500",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de (0298833693).<br \/>\r\n<br \/>\r\n<u><strong>Même chose aujourd'hui à 14h49 et 14h5, par contre Océane Maillard n'a pas noté le numéro entrant.&nbsp;<\/strong><\/u><br \/>\r\n<br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2024 15:05",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "182515": {
                    "id": "182515",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2024 16:29",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184590": {
                    "id": "184590",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2024 09:36",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184597": {
                    "id": "184597",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2024 09:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184599": {
                    "id": "184599",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/10\/2024 09:51",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184600": {
                    "id": "184600",
                    "fields": {
                        "field_description": "<p>AT indique qu'il n'y a pas d'anomalie. Le seul moyen de traiter la demande entrainerai un changement de configuration de stratégie d'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2024 09:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184601": {
                    "id": "184601",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à TRIDEAU Carole (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2024 09:51",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184626": {
                    "id": "184626",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/10\/2024 11:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184627": {
                    "id": "184627",
                    "fields": {
                        "field_description": "<p>CT avec Océane MAILLARD. Je lui indique que pour résoudre le problème, il faut modifier la stratégie d'appel de l'agence. Il y a trois postes pour une utilisatrice.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2024 11:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184628": {
                    "id": "184628",
                    "fields": {
                        "field_description": "<p>CT avec Carole qui m'indique que la strétégie d'appel doit rester la même. Les postes doivent tous sonner en même temps.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2024 11:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185505": {
                    "id": "185505",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/10\/2024 09:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185506": {
                    "id": "185506",
                    "fields": {
                        "field_description": "<p>Je clos la demande. Pas de changement de stratégie d'appel demandé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/10\/2024 09:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185507": {
                    "id": "185507",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à TRIDEAU Carole (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2024 09:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185567": {
                    "id": "185567",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/10\/2024 11:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185568": {
                    "id": "185568",
                    "fields": {
                        "field_description": "<p>CT avec Océane. Nous faisons le point sur ce qu'est une stratégie d'appel et ce qu'elle souhaite mettre en place pour le site de Lesneven. Elle fait le point avec Carole avant de revenir vers moi avec la stratégie souhaitée<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/10\/2024 11:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185573": {
                    "id": "185573",
                    "fields": {
                        "field_description": "<p>Retour d'Océane avec la stratégie d'appel. Je demande à AT de changer la stratégie pour :<\/p>\r\n\r\n<p><u><strong>Présentation de tous les appels sur le poste standard (MAC&nbsp;805EC0E02631) puis redirection au bout de 5 sonneries vers le poste 2 (MAC&nbsp;805EC0E0262E). Le poste 3 ne dois pas sonner. Le but étant d'avoir le double appel au standard et de pouvoir lister les appels non répondus<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/10\/2024 12:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185575": {
                    "id": "185575",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2024 12:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185648": {
                    "id": "185648",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/11\/2024 11:00",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "186169": {
                    "id": "186169",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/11\/2024 09:51",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186281": {
                    "id": "186281",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/11\/2024 08:20",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "187521": {
                    "id": "187521",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/11\/2024 16:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187523": {
                    "id": "187523",
                    "fields": {
                        "field_description": "<p>Je demande à AT de transferer les appels sur le poste 2 uniquement quand les deux lignes du poste 1 sont occupées.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/11\/2024 16:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187544": {
                    "id": "187544",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2024 07:53",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "187555": {
                    "id": "187555",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2024 09:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187557": {
                    "id": "187557",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/11\/2024 09:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187558": {
                    "id": "187558",
                    "fields": {
                        "field_description": "<p>AT confirme avoir traité le dernier point de la configuration de la stratégie d'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2024 09:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187559": {
                    "id": "187559",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à TRIDEAU Carole (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2024 09:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187593": {
                    "id": "187593",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/11\/2024 15:20",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187594": {
                    "id": "187594",
                    "fields": {
                        "field_description": "<p>CT avec Océane. Les appels sur le second canal ne sont plus signalés. Je test un appel et tombe sur un message indiquant que la ligne est occupée et impossible de laisser un message. Je remonte l'information à AT<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2024 15:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187595": {
                    "id": "187595",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2024 15:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187647": {
                    "id": "187647",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/11\/2024 11:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "189932": {
                    "id": "189932",
                    "fields": {
                        "field_description": "<p>AT demande un horodatage .Je tente d'appeler Océane mais elle est absente. Rappeler demain.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2024 17:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190035": {
                    "id": "190035",
                    "fields": {
                        "field_description": "<p>CT avec Océane. Elle souhaite mettre en place une messagerie sur les heures d'ouverture de l'agence. Elle voit si elle peut le faire sur la journée avec Carole puis revient vers nous<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/12\/2024 16:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191561": {
                    "id": "191561",
                    "fields": {
                        "field_description": "<p>CT avec Océane. Elle a enregistré un message pour l'agence de Lesneven et attend la validation par sa hierarchie pour la mise en place. Elle me fera un mail pour confirmer quand il faudra la mettre en place. Elle n'a plus de retour négatifs de client qui n'aurait pas pu la joindre.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/01\/2025 11:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192155": {
                    "id": "192155",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par LE JEUNE Sébastien (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/01\/2025 14:03",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "192506": {
                    "id": "192506",
                    "fields": {
                        "field_description": "<p>Je relance Océane pour le message de l'agence de Lesneven<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/01\/2025 14:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193199": {
                    "id": "193199",
                    "fields": {
                        "field_description": "<p>Océane m'indique que Carole était absente la semaine dernière, elle doit me faire retour cette semaine<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 09:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194631": {
                    "id": "194631",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/02\/2025 09:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194632": {
                    "id": "194632",
                    "fields": {
                        "field_description": "<p>Je clos la demande en l'absence de retour. Réouvrir si retour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2025 09:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194633": {
                    "id": "194633",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TRIDEAU Carole (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/02\/2025 09:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ OMNES-HENRY "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LESNEVEN] - PAS DE DOUBLE APPEL AU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/02\/2025 09:42:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189432": {
                    "id": "189432",
                    "fields": {
                        "field_ci_commentaire": "Demander hordatage à la cliente car côté opérateur la configuration semble normale - la ligne dispose bien de 2 communications simultanées ?(Yann) Relance à faire 03 matin avec Océane\/ \r\n"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/02\/2025 09:42:42"
        },
        "questions_reponses": {
            "249343": {
                "nid": 249343,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ OMNES-HENRY  - 25\/09\/2024 - 25\/09\/2024 - 17:41",
                "author_uid": 26,
                "created": "2024-09-25 17:41:38",
                "changed": "2024-10-23 09:49:11",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ OMNES-HENRY  - 25\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-01 16:29:08"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ OMNES-HENRY "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "184591": {
                            "id": "184591",
                            "fields": {
                                "field_qr_horodatage": "23\/10\/2024 09:36",
                                "field_qr_message": "<p>A cloturer si on change pas la conf&nbsp;<\/p>\r\n\r\n<p>merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "182029": {
                            "id": "182029",
                            "fields": {
                                "field_qr_horodatage": "25\/09\/2024 17:41",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ OMNES-HENRY <\/p>\r\n\r\n<p>Objet :&nbsp;<p>[LESNEVEN] - PAS DE DOUBLE APPEL AU STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>25\/09\/2024 17:36 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, , 0298833693. <u><strong>Océane MAILLARD me signale qu'elle ne voit pas certains appels lorsqu'elle est déja en communication. Les appels sont bien présentés sur le second poste. Le phénomène ne se produit pas à chaque appel. Elle me communique l'horodatage suivant :<\/strong><\/u><br\/>\r\n\r\n<u><strong>Appel du 0602223681 vers le 0298833693 deux appels non signalés à 17h26 et 17h30.&nbsp;<\/strong><\/u><br\/>\r\n\r\n<u><strong>Je demande à AT s'il peut voir ce qu'il s'est passé avec ces appels.<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182516": {
                            "id": "182516",
                            "fields": {
                                "field_qr_horodatage": "01\/10\/2024 16:27",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Nouvel horodatage :<\/p>\r\n\r\n<p>Appel du 0684732412 vers 0298833693 à 14h49 et 14h51<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184598": {
                            "id": "184598",
                            "fields": {
                                "field_qr_horodatage": "23\/10\/2024 09:48",
                                "field_qr_message": "<p>Pas de changement de configuration<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-23 09:48:57"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "254948": {
                "nid": 254948,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ OMNES-HENRY  - 25\/09\/2024 - 31\/10\/2024 - 12:33",
                "author_uid": 26,
                "created": "2024-10-31 12:33:01",
                "changed": "2024-11-22 09:17:23",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ OMNES-HENRY  - 25\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-11-21 16:43:00"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ OMNES-HENRY "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "185649": {
                            "id": "185649",
                            "fields": {
                                "field_qr_horodatage": "04\/11\/2024 10:58",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Si on fait ça, il y a 2 com simultanées de base sur les poste donc si il y a déjà un appel en attente on ne peut pas transférer sur un autre poste.<\/p>\r\n\r\n<p>Soit on ajoute une com soit pas de transfert.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "186282": {
                            "id": "186282",
                            "fields": {
                                "field_qr_horodatage": "12\/11\/2024 08:19",
                                "field_qr_message": "<p>Ok je fais quoi alors ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "187545": {
                            "id": "187545",
                            "fields": {
                                "field_qr_horodatage": "22\/11\/2024 07:52",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "185574": {
                            "id": "185574",
                            "fields": {
                                "field_qr_horodatage": "31\/10\/2024 12:33",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ OMNES-HENRY <\/p>\r\n\r\n<p>Objet :&nbsp;<p>[LESNEVEN] - PAS DE DOUBLE APPEL AU STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>31\/10\/2024 12:27 - BALBOT Iwan : <\/strong>Retour d'Océane avec la stratégie d'appel. Je demande à AT de changer la stratégie pour :<br\/>\r\n\r\n<u><strong>Présentation de tous les appels sur le poste standard (MAC&nbsp;805EC0E02631) puis redirection au bout de 5 sonneries vers le poste 2 (MAC&nbsp;805EC0E0262E). Le poste 3 ne dois pas sonner. Le but étant d'avoir le double appel au standard et de pouvoir lister les appels non répondus<\/strong><\/u><br\/>\r\n<\/li><li><strong>31\/10\/2024 11:58 - BALBOT Iwan : <\/strong>Passage à l'état \"En cours\"<\/li><li><strong>31\/10\/2024 11:54 - BALBOT Iwan : <\/strong>CT avec Océane. Nous faisons le point sur ce qu'est une stratégie d'appel et ce qu'elle souhaite mettre en place pour le site de Lesneven. Elle fait le point avec Carole avant de revenir vers moi avec la stratégie souhaitée<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "186170": {
                            "id": "186170",
                            "fields": {
                                "field_qr_horodatage": "08\/11\/2024 09:44",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Elle est seule sur le site donc il faut qu'elle puisse optimiser sa prise d'appel.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "187522": {
                            "id": "187522",
                            "fields": {
                                "field_qr_horodatage": "21\/11\/2024 16:41",
                                "field_qr_message": "<p>Nico,&nbsp;<\/p>\r\n\r\n<p>Si les deux lignes sur le poste 1 sont occupées, alors bascule sur le poste 2.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "187556": {
                            "id": "187556",
                            "fields": {
                                "field_qr_horodatage": "22\/11\/2024 09:17",
                                "field_qr_message": "<p>Bonjour Nico. Merci<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-11-22 09:17:11"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "258089": {
                "nid": 258089,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ OMNES-HENRY  - 25\/09\/2024 - 22\/11\/2024 - 15:23",
                "author_uid": 6406,
                "created": "2024-11-22 15:23:56",
                "changed": "2025-01-15 14:03:15",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ OMNES-HENRY  - 25\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-11-22 15:23:57"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ OMNES-HENRY "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "187648": {
                            "id": "187648",
                            "fields": {
                                "field_qr_horodatage": "25\/11\/2024 10:58",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Tu peux me donner un horadatage stp<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "187596": {
                            "id": "187596",
                            "fields": {
                                "field_qr_horodatage": "22\/11\/2024 15:20",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Le standard ne peut plus recvoir qu'un seul appel à la fois. Je viens de tester, quand on appel, un message indique que la ligne est déja en communication puis raccroche, comme s'il n'y avait plus qu'une seule communication sur le standard et sans bascule sur le poste 2 en cas d'occupation des lignes. Peux tu vérifier stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-15 14:03:11"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "249348": {
        "nid": 249348,
        "type": "tache",
        "title": "Tache - CAPITAL CONFIANCE - 26\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-26 11:11:25",
        "changed": "2024-09-27 10:24:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182061": {
                    "id": "182061",
                    "fields": {
                        "field_description": "<p>Mail de Peggy qui indique de nombreux appels intempestifs depuis plusieurs n° de démarchage. <u><strong>Je demande à AT de mettre les n° suivants sur liste noire :<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0162370052<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0270193824<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0162241991<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0162243167<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0162138330<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0554546501<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0171159000<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0162080047<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0270002462<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0948365860<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0948365897<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0187649622<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>0948204110<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/09\/2024 11:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182063": {
                    "id": "182063",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/09\/2024 11:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182064": {
                    "id": "182064",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/09\/2024 11:24",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182077": {
                    "id": "182077",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/09\/2024 12:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182184": {
                    "id": "182184",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 09:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182195": {
                    "id": "182195",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 10:24",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182197": {
                    "id": "182197",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/09\/2024 10:24",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182198": {
                    "id": "182198",
                    "fields": {
                        "field_description": "<p>AT me confirme que les n° sont sur liste noire<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 10:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182199": {
                    "id": "182199",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TREGUER Peggy (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 10:24",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CAPITAL CONFIANCE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE D'AJOUT DE NUMEROS SUR LISTE NOIRE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/09\/2024 10:24:36"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "249349": {
                "nid": 249349,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - CAPITAL CONFIANCE - 26\/09\/2024 - 26\/09\/2024 - 11:11",
                "author_uid": 26,
                "created": "2024-09-26 11:11:40",
                "changed": "2024-09-27 10:24:27",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - CAPITAL CONFIANCE - 26\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-26 12:18:18"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "CAPITAL CONFIANCE"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "182065": {
                            "id": "182065",
                            "fields": {
                                "field_qr_horodatage": "26\/09\/2024 11:23",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>J'avais founis un fichier à remplir&nbsp;la dernière fois pour ce type de demande, merci de l'utiliser.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "182185": {
                            "id": "182185",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 09:46",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "182062": {
                            "id": "182062",
                            "fields": {
                                "field_qr_horodatage": "26\/09\/2024 11:11",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CAPITAL CONFIANCE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE D'AJOUT DE NUMEROS SUR LISTE NOIRE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/09\/2024 11:11 - BALBOT Iwan : <\/strong>Mail de Peggy qui indique de nombreux appels intempestifs depuis plusieurs n° de démarchage. <u><strong>Je demande à AT de mettre les n° suivants sur liste noire :<\/strong><\/u><br\/>\r\n\r\n<u><strong>0162370052<\/strong><\/u><br\/>\r\n\r\n<u><strong>0270193824<\/strong><\/u><br\/>\r\n\r\n<u><strong>0162241991<\/strong><\/u><br\/>\r\n\r\n<u><strong>0162243167<\/strong><\/u><br\/>\r\n\r\n<u><strong>0162138330<\/strong><\/u><br\/>\r\n\r\n<u><strong>0554546501<\/strong><\/u><br\/>\r\n\r\n<u><strong>0171159000<\/strong><\/u><br\/>\r\n\r\n<u><strong>0162080047<\/strong><\/u><br\/>\r\n\r\n<u><strong>0270002462<\/strong><\/u><br\/>\r\n\r\n<u><strong>0948365860<\/strong><\/u><br\/>\r\n\r\n<u><strong>0948365897<\/strong><\/u><br\/>\r\n\r\n<u><strong>0187649622<\/strong><\/u><br\/>\r\n\r\n<u><strong>0948204110<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182078": {
                            "id": "182078",
                            "fields": {
                                "field_qr_horodatage": "26\/09\/2024 12:17",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Au temps pour moi, je n'avais plus le formulaire en tête<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182196": {
                            "id": "182196",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 10:24",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-27 10:24:18"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "249689": {
        "nid": 249689,
        "type": "tache",
        "title": "Tache - LE COCORICO  - 27\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-27 09:39:01",
        "changed": "2024-09-30 10:36:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182173": {
                    "id": "182173",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Fixe, 0257525080. CT avec Cécile. Elle indique n'avoir qu'un seul DECT sur site (ne voit pas ou sont les deux autres postes. Comme le combiné est HS, elle demande un renvoi des appels. <strong><u>Je demande à AT d'activer un renvoi du&nbsp;0257525080&nbsp;vers le&nbsp;0748122457<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 09:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182176": {
                    "id": "182176",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 09:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182180": {
                    "id": "182180",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 09:45",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182192": {
                    "id": "182192",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 10:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182194": {
                    "id": "182194",
                    "fields": {
                        "field_description": "<p>AT confirme que le renvoi est OK. Je teste un appel mais pas de réponse sur le mobile. Je contacte Cécile pour lui indiquer de vérifier que les appels tombent bien sur son mobile.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 10:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182255": {
                    "id": "182255",
                    "fields": {
                        "field_description": "<p>CT avec Cécile. Elle m'indique n'avoir reçu aucun appels. Je teste à nouveau. Pas de réponse et pas de double appel signalé sur son mobile. <u><strong>Je demande à AT de vérifier que le renvoi d'appel du&nbsp;02 57 52 50 80 vers le&nbsp;0748122457 est bien activé<\/strong><\/u>.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 14:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182345": {
                    "id": "182345",
                    "fields": {
                        "field_description": "<p>Je tente un appel ce jour mais tombe sur la messagerie du restaurant.&nbsp;<u><strong>Je demande à AT de vérifier que le renvoi d'appel du&nbsp;02 57 52 50 80&nbsp;vers le&nbsp;0748122457&nbsp;est bien activé<\/strong><\/u>.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2024 10:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182347": {
                    "id": "182347",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 10:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182352": {
                    "id": "182352",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 10:26",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182355": {
                    "id": "182355",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 10:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182357": {
                    "id": "182357",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/09\/2024 10:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182358": {
                    "id": "182358",
                    "fields": {
                        "field_description": "<p>Renvoi d'appel OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2024 10:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182359": {
                    "id": "182359",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CASTRO  David (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 10:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LE COCORICO "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI D'APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/09\/2024 10:36:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "249690": {
                "nid": 249690,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - LE COCORICO  - 27\/09\/2024 - 27\/09\/2024 - 09:39",
                "author_uid": 26,
                "created": "2024-09-27 09:39:10",
                "changed": "2024-09-27 10:18:37",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - LE COCORICO  - 27\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-27 09:39:11"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "LE COCORICO "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "182181": {
                            "id": "182181",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 09:42",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Fait, 3 postes connectés su 5 effectivement.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "182175": {
                            "id": "182175",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 09:39",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : LE COCORICO <\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE RENVOI D'APPELS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>27\/09\/2024 09:36 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Fixe, 0257525080. CT avec Cécile. Elle indique n'avoir qu'un seul DECT sur site (ne voit pas ou sont les deux autres postes. Comme le combiné est HS, elle demande un renvoi des appels. <strong><u>Je demande à AT d'activer un renvoi du&nbsp;0257525080&nbsp;vers le&nbsp;0748122457<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182193": {
                            "id": "182193",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 10:18",
                                "field_qr_message": "<p>Merci Nico.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-27 10:18:21"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "249921": {
                "nid": 249921,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - LE COCORICO  - 27\/09\/2024 - 30\/09\/2024 - 10:12",
                "author_uid": 26,
                "created": "2024-09-30 10:12:34",
                "changed": "2024-09-30 10:36:00",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - LE COCORICO  - 27\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-30 10:12:35"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "LE COCORICO "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "182353": {
                            "id": "182353",
                            "fields": {
                                "field_qr_horodatage": "30\/09\/2024 10:26",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "182346": {
                            "id": "182346",
                            "fields": {
                                "field_qr_horodatage": "30\/09\/2024 10:12",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : LE COCORICO <\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE RENVOI D'APPELS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>30\/09\/2024 10:11 - BALBOT Iwan : <\/strong>Je tente un appel ce jour mais tombe sur la messagerie du restaurant.&nbsp;<u><strong>Je demande à AT de vérifier que le renvoi d'appel du&nbsp;02 57 52 50 80&nbsp;vers le&nbsp;0748122457&nbsp;est bien activé<\/strong><\/u>.&nbsp;<br\/>\r\n<\/li><li><strong>27\/09\/2024 14:23 - BALBOT Iwan : <\/strong>CT avec Cécile. Elle m'indique n'avoir reçu aucun appels. Je teste à nouveau. Pas de réponse et pas de double appel signalé sur son mobile. <u><strong>Je demande à AT de vérifier que le renvoi d'appel du&nbsp;02 57 52 50 80 vers le&nbsp;0748122457 est bien activé<\/strong><\/u>.&nbsp;<br\/>\r\n<\/li><li><strong>27\/09\/2024 10:19 - BALBOT Iwan : <\/strong>AT confirme que le renvoi est OK. Je teste un appel mais pas de réponse sur le mobile. Je contacte Cécile pour lui indiquer de vérifier que les appels tombent bien sur son mobile.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182356": {
                            "id": "182356",
                            "fields": {
                                "field_qr_horodatage": "30\/09\/2024 10:35",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-30 10:35:40"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "249693": {
        "nid": 249693,
        "type": "tache",
        "title": "Tache - Tromelin - 27\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-27 11:32:35",
        "changed": "2024-10-08 12:21:22",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182212": {
                    "id": "182212",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). Elle m'indique qu'une cliente lui a indiqué qu'elle ne pouvait pas laissé de message en cas de non réponse. Je fais un test d'appel, pas de bascule sur messagerie après plus&nbsp;de 3 minutes.&nbsp;&nbsp;Pas de messagerie. Je demande à Cybera de vérifier la stratégie d'appel. Loîc m'indique que les appels se présentent et bascule sur une file d'appel en débordement au bout de 45 secondes. PAr contre les appels tournent pendant 600 secondes si non répondus avant enclenchement de la messagerie. Il recontacte directement Mme LARVOR pour éventuellement modifier la stratégie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 11:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "182572": {
                    "id": "182572",
                    "fields": {
                        "field_description": "<p>CT avec Mme LARVOR. Pas de retour de la part de Loïc à ce jour. Je le relance.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2024 11:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182630": {
                    "id": "182630",
                    "fields": {
                        "field_description": "<p>Je relance Loïc.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2024 17:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183132": {
                    "id": "183132",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/10\/2024 12:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183133": {
                    "id": "183133",
                    "fields": {
                        "field_description": "<p>Loïc confirme avoir traité la demande.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/10\/2024 12:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183134": {
                    "id": "183134",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/10\/2024 12:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE MESSAGERIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/10\/2024 12:20:36"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249695": {
        "nid": 249695,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 27\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-27 12:07:02",
        "changed": "2024-09-30 11:35:51",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182229": {
                    "id": "182229",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Mickael SIMON (0622111117). Leur lien est à nouveau up et le standard fonctionnel. Il m'indique que <u><strong>le DECT T41P a été reset avec Yann. Je demande à AT de le repprovisionner<\/strong><\/u>.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 12:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182231": {
                    "id": "182231",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 12:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182232": {
                    "id": "182232",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 12:13",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182312": {
                    "id": "182312",
                    "fields": {
                        "field_description": "<p>AT indique que le DECT est reprovisionné. Je laisse un message à Mickael indiquant de redémarrer le poste.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 17:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182340": {
                    "id": "182340",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Mickael SIMON (0622111117).<br \/>\r\n<u><strong>Nico, Mickael m'indique qu'il a bien redémarrer son poste ce matin, mais \"aucun&nbsp;service\" est toujours affiché sur son poste fixe.<\/strong><\/u>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2024 09:34",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "182392": {
                    "id": "182392",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 11:35",
                        "field_description_auteur": "Yann"
                    }
                },
                "182393": {
                    "id": "182393",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/09\/2024 11:35",
                        "field_description_auteur": "Yann"
                    }
                },
                "182394": {
                    "id": "182394",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON  Mickael (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 11:35",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>REPPROVISIONNEMENT DECT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/09\/2024 11:35:36"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "249696": {
                "nid": 249696,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 27\/09\/2024 - 27\/09\/2024 - 12:07",
                "author_uid": 26,
                "created": "2024-09-27 12:07:10",
                "changed": "2024-09-30 11:35:22",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 27\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-27 12:07:11"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "182233": {
                            "id": "182233",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 12:11",
                                "field_qr_message": "<p>Ok a redémarrer<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "182230": {
                            "id": "182230",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 12:07",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DECT RESET<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>27\/09\/2024 12:05 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Mickael SIMON (0622111117). Leur lien est à nouveau up et le standard fonctionnel. Il m'indique que <u><strong>le DECT T41P a été reset avec Yann. Je demande à AT de le repprovisionner<\/strong><\/u>.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-30 11:35:18"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "249774": {
        "nid": 249774,
        "type": "tache",
        "title": "Tache - EURL LE PAGE - 27\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-27 15:58:07",
        "changed": "2024-09-30 10:50:02",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182290": {
                    "id": "182290",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Bertrand PENNORS (0298780103).Ligne : Actif Telecom, Fixe, 0972166997. CT avec Eva, elle demande à ce que la ligne&nbsp;0972166997 soit incluse dans le même groupe d'appel que le standard. <u><strong>Je demande donc à AT d'inclure la ligne&nbsp;0972166997 dans le même groupe d'appel que les deux autres lignes (tous les postes doivent sonner en même temps).&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 15:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182293": {
                    "id": "182293",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 15:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182348": {
                    "id": "182348",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 10:23",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182365": {
                    "id": "182365",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 10:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182367": {
                    "id": "182367",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/09\/2024 10:50",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182368": {
                    "id": "182368",
                    "fields": {
                        "field_description": "<p>AT me confirme que le nécessaire est fait<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2024 10:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182369": {
                    "id": "182369",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PENNORS Bertrand (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 10:50",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "EURL LE PAGE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEAMANDE DE MODIFICATION DE LA STRATEGIE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/09\/2024 10:49:42"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "249775": {
                "nid": 249775,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - EURL LE PAGE - 27\/09\/2024 - 27\/09\/2024 - 15:59",
                "author_uid": 26,
                "created": "2024-09-27 15:59:02",
                "changed": "2024-09-30 10:49:24",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - EURL LE PAGE - 27\/09\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-09-27 15:59:03"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "EURL LE PAGE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "182349": {
                            "id": "182349",
                            "fields": {
                                "field_qr_horodatage": "30\/09\/2024 10:21",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "182292": {
                            "id": "182292",
                            "fields": {
                                "field_qr_horodatage": "27\/09\/2024 15:59",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : EURL LE PAGE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEAMANDE DE MODIFICATION DE LA STRATEGIE D'APPEL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>27\/09\/2024 15:55 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Bertrand PENNORS (0298780103).Ligne : Actif Telecom, Fixe, 0972166997. CT avec Eva, elle demande à ce que la ligne&nbsp;0972166997 soit incluse dans le même groupe d'appel que le standard. <u><strong>Je demande donc à AT d'inclure la ligne&nbsp;0972166997 dans le même groupe d'appel que les deux autres lignes (tous les postes doivent sonner en même temps).&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182366": {
                            "id": "182366",
                            "fields": {
                                "field_qr_horodatage": "30\/09\/2024 10:49",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-09-30 10:49:15"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "249782": {
        "nid": 249782,
        "type": "tache",
        "title": "Tache - Tromelin - 27\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-27 16:07:32",
        "changed": "2024-09-27 16:16:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182296": {
                    "id": "182296",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline&nbsp;(0611285362). Elle est en télétravail demain et doit prendre tous les appels du standard. Je contacte Cybera pour leur demander de modifier la conf. Nesrine rappelle directement Caroline et me fait un retour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 15:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182297": {
                    "id": "182297",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/09\/2024 16:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182298": {
                    "id": "182298",
                    "fields": {
                        "field_description": "<p>Nesrine n'a pas pu avoir Caroline, elle l'a placée en première position sur la file d'attente du standard. Elle aura ainsi tous les appels depuis son extension.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/09\/2024 16:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182299": {
                    "id": "182299",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/09\/2024 16:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPEL DU STANDARD A FAIRE ARRIVER SUR POSTE DE CAROLINE CABON - EXT 41103<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/09\/2024 16:13:36"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249924": {
        "nid": 249924,
        "type": "tache",
        "title": "Tache - Tromelin - 30\/09\/2024",
        "author_uid": 6406,
        "created": "2024-09-30 11:30:50",
        "changed": "2024-09-30 14:06:11",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-09-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-09-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182391": {
                    "id": "182391",
                    "fields": {
                        "field_description": "<p>Mail de Sophie LARVOR et CT avec Mickael qui indiquent que les appels ne se présentent plus sur le standard mais vont directement sur les extensions 4171 (Sophie) et 4172 (Mickael). Je contacte Cybéra .Loïc vérifie la configuration et le statut de l'ext 4110, il va vérifier toute la conf car le poste standard remonte normalement et l'extension est disponible donc devrait sonner normalement. Il va rencontacter le client puis revenir vers moi quand c'est résolu.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2024 11:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "182399": {
                    "id": "182399",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/09\/2024 14:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182400": {
                    "id": "182400",
                    "fields": {
                        "field_description": "<p>Retour de Loïc, l'extension de Patricia était déconnectée de la file d'appel. Toute est à nouveau fonctionnel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2024 14:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182401": {
                    "id": "182401",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2024 14:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PLUS D'APPELS ENTRANTS SUR LE STANDARD (4110)<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/09\/2024 14:05:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249998": {
        "nid": 249998,
        "type": "tache",
        "title": "Tache - KERIOTEL - 02\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-02 09:11:26",
        "changed": "2024-10-03 09:06:19",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182535": {
                    "id": "182535",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Nadine (0298667000). Elle indique qu'un seul poste sonne or ils devraient tous sonner en même temps. Je demande à Cybéra de vérifier la stratégie d'appel et de se rapprocher de Nadine si besoin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2024 09:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182638": {
                    "id": "182638",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/10\/2024 09:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182639": {
                    "id": "182639",
                    "fields": {
                        "field_description": "<p>Loïc indique que le poste était déconnecté de la file. Problème résolu.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/10\/2024 09:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182640": {
                    "id": "182640",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/10\/2024 09:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERODET ERGUE GABERIC] - PROBLEME DE STRATEGIE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/10\/2024 09:05:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "249999": {
        "nid": 249999,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 02\/10\/2024",
        "author_uid": 7180,
        "created": "2024-10-02 09:32:21",
        "changed": "2024-10-11 11:57:38",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182540": {
                    "id": "182540",
                    "fields": {
                        "field_description": "<p><u><strong>Demande de mise en place des touches de transfert d'appel sur le poste de Nathalie Simon, MAC :&nbsp;44DBD24DF1A4<br \/>\r\nVoici les touches à mettre en place :&nbsp;<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>- Transfert Quimper 02 98 98 79 53<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>- Transfert Mobile MICK 06 22 11 11 17<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>- Transfert Mobile Nathalie 06 77 30 52 30<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>- Transfert Mobile Christophe 07 85 38 77 49<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>- Transfert Poste interne Mickael (HS pour l'instant)<br \/>\r\n<br \/>\r\nEgalement, Nico, peux-tu rappeler Mickael pour voir en direct avec lui pour son poste défectueux, comme vu avec Sebastien lundi ? Tu peux le joindre au <a href=\"https:\/\/extranet.softwhere.biz\/studio-en-tete?call_uid=6198&amp;call_phone=0622111117\" target=\"_blank\" tcxhref=\"0622111117\" title=\"Call 0622111117 via 3CX\">06.22.11.11.17<\/a>. Merci à toi !<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2024 09:23",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "182542": {
                    "id": "182542",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/10\/2024 09:32",
                        "field_description_auteur": "Yann"
                    }
                },
                "182555": {
                    "id": "182555",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/10\/2024 10:28",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182566": {
                    "id": "182566",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/10\/2024 11:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182577": {
                    "id": "182577",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/10\/2024 12:33",
                        "field_description_auteur": "Yann"
                    }
                },
                "182582": {
                    "id": "182582",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/10\/2024 12:45",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182588": {
                    "id": "182588",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/10\/2024 14:02",
                        "field_description_auteur": "Yann"
                    }
                },
                "182599": {
                    "id": "182599",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/10\/2024 14:47",
                        "field_description_auteur": "Yann"
                    }
                },
                "182600": {
                    "id": "182600",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à SIMON Mickael (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/10\/2024 14:47",
                        "field_description_auteur": "Yann"
                    }
                },
                "182662": {
                    "id": "182662",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/10\/2024 09:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182663": {
                    "id": "182663",
                    "fields": {
                        "field_description": "<p>CT avec Nathalie. Les touches mettent en place des renvois d'appels. Elle demande également des touches de <u>transfert<\/u> d'appels.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/10\/2024 09:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182668": {
                    "id": "182668",
                    "fields": {
                        "field_description": "<p><strong><u>Nico, la mise en place des raccourcis touche mis hier sur le poste&nbsp;MAC :&nbsp;44DBD24DF1A4 sont des renvoies d'appels&nbsp;, et non des transferts.&nbsp;<br \/>\r\nPeux-tu modifier cela&nbsp; en les passant en transferts ? Je te remet la liste ci dessous (en corrigeant la limitation à 8 caractères cette fois-ci !)<br \/>\r\n&nbsp;Transfert&nbsp; : QUIMPER 02 98 98 79 53<br \/>\r\n- Transfert :&nbsp; MOB&nbsp;MICK&nbsp;06 22 11 11 17<br \/>\r\n- Transfert : MOB&nbsp;NATH&nbsp;06 77 30 52 30<br \/>\r\n- Transfert : MOB CHRIS&nbsp;07 85 38 77 49<br \/>\r\n- Renvoie : QUIMPER&nbsp;02 98 98 79 53<br \/>\r\n<br \/>\r\nJe n'ai pas remis la touche pour désactiver\/activer le dernier transfert, vu qu'il est déjà en place. Merci à toi !<\/u><\/strong><br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/10\/2024 10:16",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "182670": {
                    "id": "182670",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/10\/2024 10:35",
                        "field_description_auteur": "Yann"
                    }
                },
                "182786": {
                    "id": "182786",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/10\/2024 09:24",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182810": {
                    "id": "182810",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/10\/2024 10:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182812": {
                    "id": "182812",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/10\/2024 10:27",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182819": {
                    "id": "182819",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/10\/2024 11:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182833": {
                    "id": "182833",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/10\/2024 11:42",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182940": {
                    "id": "182940",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/10\/2024 10:55",
                        "field_description_auteur": "Yann"
                    }
                },
                "183491": {
                    "id": "183491",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/10\/2024 11:57",
                        "field_description_auteur": "Yann"
                    }
                },
                "183492": {
                    "id": "183492",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON  Mickael (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/10\/2024 11:57",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TOUCHE TRANSFERT POSTE NATHALIE SIMON&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/10\/2024 11:57:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_temps_passe": {
            "name": "Temps passé (approximatif)",
            "type": "list_integer",
            "value": "5"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "250000": {
                "nid": 250000,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 02\/10\/2024 - 02\/10\/2024 - 09:32",
                "author_uid": 26,
                "created": "2024-10-02 09:32:56",
                "changed": "2024-10-02 14:02:24",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 02\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-02 12:33:53"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "182556": {
                            "id": "182556",
                            "fields": {
                                "field_qr_horodatage": "02\/10\/2024 09:54",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Vu avec le client, pour les touches, pas plus de 8 caractères.<\/p>\r\n\r\n<p>Pour le poste HS, c'est parceque c'est pas le bon poste qui a été échangé, je vois avec OVH comment faire.<\/p>\r\n\r\n<p>Attention il faut ajouter une touche pour désactiver\/activer le dernier transfert. Demande à Iwan comment ça fonctionne. J'ai ajouté la touche.<\/p>\r\n\r\n<p>@+<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "182567": {
                            "id": "182567",
                            "fields": {
                                "field_qr_horodatage": "02\/10\/2024 11:21",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Peux-tu me confirmer l'adresse pour l'envoi du poste stp.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "182583": {
                            "id": "182583",
                            "fields": {
                                "field_qr_horodatage": "02\/10\/2024 12:44",
                                "field_qr_message": "<p>ok c'est transmis<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "182541": {
                            "id": "182541",
                            "fields": {
                                "field_qr_horodatage": "02\/10\/2024 09:32",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>TOUCHE TRANSFERT POSTE NATHALIE SIMON&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>02\/10\/2024 09:23 - CHASSIER Yann : <\/strong><u><strong>Demande de mise en place des touches de transfert d'appel sur le poste de Nathalie Simon, MAC :&nbsp;44DBD24DF1A4<br \/>\r\nVoici les touches à mettre en place :&nbsp;<\/strong><\/u><br\/>\r\n\r\n<u><strong>- Transfert Quimper 02 98 98 79 53<\/strong><\/u><br\/>\r\n\r\n<u><strong>- Transfert Mobile MICK 06 22 11 11 17<\/strong><\/u><br\/>\r\n\r\n<u><strong>- Transfert Mobile Nathalie 06 77 30 52 30<\/strong><\/u><br\/>\r\n\r\n<u><strong>- Transfert Mobile Christophe 07 85 38 77 49<\/strong><\/u><br\/>\r\n\r\n<u><strong>- Transfert Poste interne Mickael (HS pour l'instant)<br \/>\r\n<br \/>\r\nEgalement, Nico, peux-tu rappeler Mickael pour voir en direct avec lui pour son poste défectueux, comme vu avec Sebastien lundi ? Tu peux le joindre au <a href=\"https:\/\/extranet.softwhere.biz\/studio-en-tete?call_uid=6198&amp;call_phone=0622111117\" target=\"_blank\" tcxhref=\"0622111117\" title=\"Call 0622111117 via 3CX\">06.22.11.11.17<\/a>. Merci à toi !<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "182578": {
                            "id": "182578",
                            "fields": {
                                "field_qr_horodatage": "02\/10\/2024 12:31",
                                "field_qr_message": "<p>Merci pour ton retour, c'est bien noté !&nbsp;<br \/>\r\nVoici l'adresse pour l'envoi du poste :&nbsp;35, bis rue Tourot - 29200 BREST :&nbsp;Mickael SIMON\/&nbsp;STUDIO EN TETE<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-02 14:02:16"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "250108": {
                "nid": 250108,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 02\/10\/2024 - 03\/10\/2024 - 10:35",
                "author_uid": 26,
                "created": "2024-10-03 10:35:29",
                "changed": "2024-10-07 10:55:42",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 02\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-04 11:09:47"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "182787": {
                            "id": "182787",
                            "fields": {
                                "field_qr_horodatage": "04\/10\/2024 09:20",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Tu peux préciser stp je ne comprends pas ce que le client souhaite faire<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "182813": {
                            "id": "182813",
                            "fields": {
                                "field_qr_horodatage": "04\/10\/2024 10:26",
                                "field_qr_message": "<p>J'efface les autres alors ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "182834": {
                            "id": "182834",
                            "fields": {
                                "field_qr_horodatage": "04\/10\/2024 11:37",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ce sont donc des touches d'appel, il faut faire le transfert depuis le poste une fois l'appel émis.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "182669": {
                            "id": "182669",
                            "fields": {
                                "field_qr_horodatage": "03\/10\/2024 10:35",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>TOUCHE TRANSFERT POSTE NATHALIE SIMON&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>03\/10\/2024 10:16 - CHASSIER Yann : <\/strong><strong><u>Nico, la mise en place des raccourcis touche mis hier sur le poste&nbsp;MAC :&nbsp;44DBD24DF1A4 sont des renvoies d'appels&nbsp;, et non des transferts.&nbsp;<br \/>\r\nPeux-tu modifier cela&nbsp; en les passant en transferts ? Je te remet la liste ci dessous (en corrigeant la limitation à 8 caractères cette fois-ci !)<br \/>\r\n&nbsp;Transfert&nbsp; : QUIMPER 02 98 98 79 53<br \/>\r\n- Transfert :&nbsp; MOB&nbsp;MICK&nbsp;06 22 11 11 17<br \/>\r\n- Transfert : MOB&nbsp;NATH&nbsp;06 77 30 52 30<br \/>\r\n- Transfert : MOB CHRIS&nbsp;07 85 38 77 49<br \/>\r\n- Renvoie : QUIMPER&nbsp;02 98 98 79 53<br \/>\r\n<br \/>\r\nJe n'ai pas remis la touche pour désactiver\/activer le dernier transfert, vu qu'il est déjà en place. Merci à toi !<\/u><\/strong><br \/>\r\n&nbsp;<br\/>\r\n<\/li><li><strong>03\/10\/2024 09:55 - BALBOT Iwan : <\/strong>Passage à l'état \"En cours\"<\/li><li><strong>03\/10\/2024 09:52 - BALBOT Iwan : <\/strong>CT avec Nathalie. Les touches mettent en place des renvois d'appels. Elle demande également des touches de <u>transfert<\/u> d'appels.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "182811": {
                            "id": "182811",
                            "fields": {
                                "field_qr_horodatage": "04\/10\/2024 10:04",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Le client souhaite avoir des raccourcis pour pouvoir transférer les communications en cours vers les autres postes. Donc des raccourcis vers les autres postes tout simplement.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "182820": {
                            "id": "182820",
                            "fields": {
                                "field_qr_horodatage": "04\/10\/2024 11:09",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Non, s'il y a la place, elle souhaite aussi garder les touches de renvoi si besoin.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-07 10:55:37"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "250029": {
        "nid": 250029,
        "type": "tache",
        "title": "Tache - Tromelin - 02\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-02 12:11:27",
        "changed": "2024-10-02 17:06:00",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182574": {
                    "id": "182574",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). Elle m'indique que le poste de Ptricia sonne bien en premier mais ne sonne pas quand tous les postes doivent sonner en même temps après avoir dérouler la file d'attente. Je demande à Cybera de vérifier qu'elle fait bien partie du groupe d'appel en débordement. CT avec Nathan qui revoit la file, il va contacter Sophie pour confirmer la modification qu'il doit apporter. Il revient vers moi par mail quand OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2024 12:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "182597": {
                    "id": "182597",
                    "fields": {
                        "field_description": "<p>CT avec Loïc. Il prend le relais de Nathan qui est en intervention.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2024 14:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182631": {
                    "id": "182631",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/10\/2024 17:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182632": {
                    "id": "182632",
                    "fields": {
                        "field_description": "<p>Loïc confirme que le problème est résolu. L'ext était déconnectée de la file<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2024 17:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182633": {
                    "id": "182633",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/10\/2024 17:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXT 4110 (Patricia) NE SONNANT PAS DANS LE GROUPE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/10\/2024 17:05:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "250067": {
        "nid": 250067,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 02\/10\/2024",
        "author_uid": 7180,
        "created": "2024-10-02 15:20:20",
        "changed": "2024-10-03 09:45:29",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182613": {
                    "id": "182613",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Poste YEALINK, 0972569541<br \/>\r\n<br \/>\r\n<u><strong>Nico, peux-tu lever le renvoie d'appel vers le 0622111117? Vu que le poste&nbsp;MAC :&nbsp;44DBD24DF1A4 est&nbsp;fonctionnel, le renvoie d'appel n'est plus nécessaire. Merci à toi !&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/10\/2024 15:15",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "182616": {
                    "id": "182616",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/10\/2024 15:20",
                        "field_description_auteur": "Yann"
                    }
                },
                "182643": {
                    "id": "182643",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/10\/2024 09:20",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "182656": {
                    "id": "182656",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/10\/2024 09:44",
                        "field_description_auteur": "Yann"
                    }
                },
                "182658": {
                    "id": "182658",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/10\/2024 09:45",
                        "field_description_auteur": "Yann"
                    }
                },
                "182659": {
                    "id": "182659",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/10\/2024 09:45",
                        "field_description_auteur": "Yann"
                    }
                },
                "182660": {
                    "id": "182660",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/10\/2024 09:45",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>LEVEE RENVOIE APPEL&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/10\/2024 09:45:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "250068": {
                "nid": 250068,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 02\/10\/2024 - 02\/10\/2024 - 15:20",
                "author_uid": 26,
                "created": "2024-10-02 15:20:33",
                "changed": "2024-10-03 09:45:04",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 02\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-03 09:44:30"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "182644": {
                            "id": "182644",
                            "fields": {
                                "field_qr_horodatage": "03\/10\/2024 09:19",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Ok&nbsp;<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "182615": {
                            "id": "182615",
                            "fields": {
                                "field_qr_horodatage": "02\/10\/2024 15:20",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>LEVEE RENVOIE APPEL&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>02\/10\/2024 15:15 - CHASSIER Yann : <\/strong>Ligne : Actif Telecom, Fixe, Poste YEALINK, 0972569541<br \/>\r\n<br \/>\r\n<u><strong>Nico, peux-tu lever le renvoie d'appel vers le 0622111117? Vu que le poste&nbsp;MAC :&nbsp;44DBD24DF1A4 est&nbsp;fonctionnel, le renvoie d'appel n'est plus nécessaire. Merci à toi !&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "182657": {
                            "id": "182657",
                            "fields": {
                                "field_qr_horodatage": "03\/10\/2024 09:44",
                                "field_qr_message": "<p>Super, merci !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-03 09:45:00"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "250208": {
        "nid": 250208,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 03\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-03 17:01:09",
        "changed": "2024-10-03 17:01:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182742": {
                    "id": "182742",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sabrina (0630912441). Ligne : Coriolis fixe, Fixe, Standard Orange, 0296700416. CT avec Sabrina, elle indique que son extension ne sonne pas. Je la déconnecte puis reconnecte à la file. Elle sonne à nouveau.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/10\/2024 16:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "182744": {
                    "id": "182744",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/10\/2024 17:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXT&nbsp; SABRINA NE SONNANT PAS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/10\/2024 16:57:17"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "250437": {
        "nid": 250437,
        "type": "tache",
        "title": "Tache - KERIOTEL - 04\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-04 11:31:14",
        "changed": "2024-10-17 15:59:11",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182828": {
                    "id": "182828",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Henri (0699877647). Il m'indique que les appels entrants tombent systématiquement sur la messagerie et qu'il y a également un problème de n° en sortie. Je contacte le support de Cybera (Nesrine) qui teste et rappelle Henri pour traiter le problème.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/10\/2024 11:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182835": {
                    "id": "182835",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/10\/2024 11:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "182836": {
                    "id": "182836",
                    "fields": {
                        "field_description": "<p>Nesrine me confirme que tout est OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/10\/2024 11:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "182837": {
                    "id": "182837",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à Henri (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/10\/2024 11:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183992": {
                    "id": "183992",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/10\/2024 15:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183993": {
                    "id": "183993",
                    "fields": {
                        "field_description": "<p>CT avec Henri qui me signale que le probleme subsiste. Je relance Cybera. CT avec Nathan qui prend en charge la demande après avoir consulté Nesrine.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 15:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184180": {
                    "id": "184180",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/10\/2024 15:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184181": {
                    "id": "184181",
                    "fields": {
                        "field_description": "<p>Nathan de Cybera a recontacté Henri et confirme le traitement de la demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2024 15:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184182": {
                    "id": "184182",
                    "fields": {
                        "field_description": "Une notification a été envoyée à  Henri (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 15:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER SUD] - APPELS SYSTEMATIQUEMENT REROUTES VERS LA MESSAGERIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2024 15:58:41"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "250613": {
        "nid": 250613,
        "type": "tache",
        "title": "Tache - Commune de Belle-Isle-en-Terre - 07\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-07 14:00:05",
        "changed": "2024-10-16 12:27:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "182979": {
                    "id": "182979",
                    "fields": {
                        "field_description": "<p>Mail de la mairie indiquant que leur ancienne adresse n'est plus utilisée. <u><strong>Je signale à AT que l'adresse de facturation doit être :&nbsp;mairie@belle-isle-en-terre.net<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/10\/2024 13:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183696": {
                    "id": "183696",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2024 09:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183884": {
                    "id": "183884",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2024 09:05",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "183949": {
                    "id": "183949",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2024 12:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183951": {
                    "id": "183951",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/10\/2024 12:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183952": {
                    "id": "183952",
                    "fields": {
                        "field_description": "<p>AT confirme la modification<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 12:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183953": {
                    "id": "183953",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MARREC Francois (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2024 12:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Commune de Belle-Isle-en-Terre"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION ADRESSE DE FACTURATION<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/10\/2024 12:27:37"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "251999": {
                "nid": 251999,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Commune de Belle-Isle-en-Terre - 07\/10\/2024 - 15\/10\/2024 - 09:38",
                "author_uid": 26,
                "created": "2024-10-15 09:38:10",
                "changed": "2024-10-16 12:27:27",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Commune de Belle-Isle-en-Terre - 07\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-15 09:38:11"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Commune de Belle-Isle-en-Terre"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "183885": {
                            "id": "183885",
                            "fields": {
                                "field_qr_horodatage": "16\/10\/2024 09:04",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "183695": {
                            "id": "183695",
                            "fields": {
                                "field_qr_horodatage": "15\/10\/2024 09:38",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : COMMUNE DE BELLE-ISLE-EN-TERRE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODIFICATION ADRESSE DE FACTURATION<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>07\/10\/2024 13:58 - BALBOT Iwan : <\/strong>Mail de la mairie indiquant que leur ancienne adresse n'est plus utilisée. <u><strong>Je signale à AT que l'adresse de facturation doit être :&nbsp;mairie@belle-isle-en-terre.net<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "183950": {
                            "id": "183950",
                            "fields": {
                                "field_qr_horodatage": "16\/10\/2024 12:27",
                                "field_qr_message": "<p>merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-16 12:27:18"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "250698": {
        "nid": 250698,
        "type": "tache",
        "title": "Tache - ESPACE ASSOCIATIF LA MAISON DES ASSOCIATIONS - 07\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-07 17:18:58",
        "changed": "2024-10-10 16:08:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "183023": {
                    "id": "183023",
                    "fields": {
                        "field_description": "<p>CT avec Mme THOMAS (0614348131). Elle indique que la ligne de l'association bascule directement sur la messagerie. elle n'est pas sur site. Je lui demande de vérifier si le NPD n'est pas enclenché, de faire le #002# pour supprimer les éventuels renvois auto mis en place depuis le poste et de nous recontacter si NOK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/10\/2024 17:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183156": {
                    "id": "183156",
                    "fields": {
                        "field_description": "<p>CT avec Mme THOMAS, elle est sur place. Elle a effectué les manip indiqué hier mais sans succès. Le NPD n'est pas activé sur le tel. Je tente un appel au 0222940970 mais sans succès. Le combiné est bien appairé. Le DECT porte la MAC n° 805EC0D6DF23 et remonte l'IP 192.168.214.154, il prend donc bien le réseau. Je demande à AT si le poste est bien provisionné.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/10\/2024 15:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183157": {
                    "id": "183157",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/10\/2024 15:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183240": {
                    "id": "183240",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/10\/2024 09:43",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "183304": {
                    "id": "183304",
                    "fields": {
                        "field_description": "<p>CT avec Mme THOMAS. Elle me donne les coordonnées de la personne de permanence pour effectuer le reset demandé par AT. Marie Christine GUINGAR au 0637930884. Reset fait, je confirme à AT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/10\/2024 15:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "183305": {
                    "id": "183305",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/10\/2024 15:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183315": {
                    "id": "183315",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/10\/2024 16:04",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "183420": {
                    "id": "183420",
                    "fields": {
                        "field_description": "<p>CT avec Mme THOMAS .Elle n'est pas sur site aujourd'hui. Elle me donne les coordonnées des&nbsp;personnes de permanence de 14h à 17h :<\/p>\r\n\r\n<p>Daniele Pichon&nbsp;0677881660<\/p>\r\n\r\n<p>Marie&nbsp; Heymès&nbsp; 0648077521<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/10\/2024 14:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183431": {
                    "id": "183431",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/10\/2024 16:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183432": {
                    "id": "183432",
                    "fields": {
                        "field_description": "<p>CT avec Mme PICHON. Elle m'indique qu'elles peuvent passer des appels et consulter les messages mais que les appels entrant ne sont pas signalés. Je lui demande de vérifier le NPD, celui-ci est désactivé. Je lui demande de csupprimer tous les renvois, et test un appel. Le combiné vibre, les appels sont bien signalés. Il suffit donc de monter le volume. Tout est maintenant OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/10\/2024 15:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "183433": {
                    "id": "183433",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BREUNINGER Mathias  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/10\/2024 16:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ESPACE ASSOCIATIF LA MAISON DES ASSOCIATIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[FRANCE BENEVOLAT] - LIGNE FIXE BASCULANT DIRECTEMENT SUR MESSAGERIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/10\/2024 15:54:11"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "250897": {
                "nid": 250897,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ESPACE ASSOCIATIF LA MAISON DES ASSOCIATIONS - 07\/10\/2024 - 08\/10\/2024 - 15:17",
                "author_uid": 6406,
                "created": "2024-10-08 15:17:24",
                "changed": "2024-10-10 16:08:06",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ESPACE ASSOCIATIF LA MAISON DES ASSOCIATIONS - 07\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-09 15:27:15"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ESPACE ASSOCIATIF LA MAISON DES ASSOCIATIONS"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "183241": {
                            "id": "183241",
                            "fields": {
                                "field_qr_horodatage": "09\/10\/2024 09:41",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il est plus provisionné il fait faire un reset<\/p>\r\n\r\n<p>Tiens moi informé quand c'est fait<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "183316": {
                            "id": "183316",
                            "fields": {
                                "field_qr_horodatage": "09\/10\/2024 15:59",
                                "field_qr_message": "<p>Il est provisionné alors que j'ai rien fait de mon côté, c'est normal.<\/p>\r\n\r\n<p>J'ai appelé, ça ne sonne pas mais j'ai un message qui indique que le correspondant est absent.<\/p>\r\n\r\n<p>Je pense que c'est le client qui a passé le combiné en NPD, voila la procédure :&nbsp;<\/p>\r\n\r\n<p>Pour activer le mode Ne pas déranger, vous devez&nbsp;appuyer sur le bouton OK puis aller dans Fonctions d'appel et Ne pas déranger pour finalement changer l'état en Actif. Le logo « Sens interdit » apparaît en haut de l'écran. Dans ce mode, vous ne recevrez plus les appels entrants.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "183158": {
                            "id": "183158",
                            "fields": {
                                "field_qr_horodatage": "08\/10\/2024 15:14",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>[FRANCE BENEVOLAT - Espace Associatif la Maison des Assos]<\/p>\r\n\r\n<p>Le DECT de France Bénévolat ne sonne plus. Le \"ne pas déranger\" est désactivé, il a bien du réseau et le combiné est bien appairé à la bonne base.&nbsp;MAC n° 805EC0D6DF23 et le combiné remonte l'IP 192.168.214.154. Les trois LED de la base sont vert fixe.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "183306": {
                            "id": "183306",
                            "fields": {
                                "field_qr_horodatage": "09\/10\/2024 15:27",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Reset OK<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "183430": {
                            "id": "183430",
                            "fields": {
                                "field_qr_horodatage": "10\/10\/2024 15:59",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Tout est de nouveau fonctionnel. Il restait un renvoi en place et le téléphone était en volume à 0<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-10 15:59:52"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "2"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "251653": {
        "nid": 251653,
        "type": "tache",
        "title": "Tache - KERIOTEL - 10\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-10 14:58:59",
        "changed": "2024-10-16 11:26:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "183423": {
                    "id": "183423",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Henri (0699877647). Il m'indique que les appels entrants tombent systématiquement sur la messagerie et qu'il y a également un problème de n° en sortie. Je contacte le support de Cybera qui teste et rappelle Henri pour traiter le problème.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/10\/2024 14:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183887": {
                    "id": "183887",
                    "fields": {
                        "field_description": "<p>Je relance Cybera ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 09:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183936": {
                    "id": "183936",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/10\/2024 11:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183937": {
                    "id": "183937",
                    "fields": {
                        "field_description": "<p>Cybera me confirme que la demande a bien été traitée<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 11:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183938": {
                    "id": "183938",
                    "fields": {
                        "field_description": "Une notification a été envoyée à  Henri (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2024 11:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER SUD] - APPELS SYSTEMATIQUEMENT REROUTES VERS LA MESSAGERIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/10\/2024 11:26:34"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "251654": {
        "nid": 251654,
        "type": "tache",
        "title": "Tache - KERIOTEL - 10\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-10 15:06:01",
        "changed": "2024-10-17 15:59:36",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "183425": {
                    "id": "183425",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine. QR code renvoyé. Elle va recontacter directement le client pour assister dans le paramétrage de l'extension.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/10\/2024 14:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183426": {
                    "id": "183426",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à Henri (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/10\/2024 15:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183994": {
                    "id": "183994",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/10\/2024 15:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183995": {
                    "id": "183995",
                    "fields": {
                        "field_description": "<p>CT avec Henri qui me signale que le probleme subsiste. Je relance Cybera. CT avec Nathan qui prend en charge la demande après avoir consulté Nesrine.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 15:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184183": {
                    "id": "184183",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/10\/2024 15:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184184": {
                    "id": "184184",
                    "fields": {
                        "field_description": "<p>Nathan de Cybera a recontacté Henri et confirme le traitement de la demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2024 15:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184185": {
                    "id": "184185",
                    "fields": {
                        "field_description": "Une notification a été envoyée à  Henri (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 15:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE QR CODE POUR EXTENSION 155<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2024 15:59:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "251687": {
        "nid": 251687,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 14\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-14 10:58:32",
        "changed": "2024-10-14 10:58:32",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "183574": {
                    "id": "183574",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Elle demande à ce que l'extension de Bernard soit modifiée ne Chloé DOUARINOU et qu'elle soit ajoutée sur les files de Briec en 1er puis Pleyben, Carhaix et Chateauneuf. Je lui fais suivre le QR code par mail.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/10\/2024 10:45",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "183575": {
                    "id": "183575",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/10\/2024 10:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DE NOMS D'UTILISATEURS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/10\/2024 10:45:52"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "251718": {
        "nid": 251718,
        "type": "tache",
        "title": "Tache - LRJ - 14\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-14 16:53:40",
        "changed": "2024-11-08 09:05:45",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "183619": {
                    "id": "183619",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe O2D, 0252569239. Mail de M. LANNUZEL qui demande à ce que l'extension 3005 anciennement au nom de Dorian BOUFFART passe au nom de Romane GILABERT (adresse mail&nbsp;: <a href=\"mailto:hello@objectif2degres.com\">hello@objectif2degres.com<\/a>), Demande transmise à Coriolis.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/10\/2024 16:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186152": {
                    "id": "186152",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/11\/2024 09:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186153": {
                    "id": "186153",
                    "fields": {
                        "field_description": "<p>M. LANNUZEL confirme que la modification est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/11\/2024 09:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186154": {
                    "id": "186154",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHERBONNIER Aurélie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/11\/2024 09:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LRJ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[O2D] - MODIFICATION DE NOM D'UTILISATEUR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/11\/2024 09:05:37"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "251721": {
        "nid": 251721,
        "type": "tache",
        "title": "Tache - LIZIARD TP - 14\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-14 17:07:24",
        "changed": "2024-10-16 11:26:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "183625": {
                    "id": "183625",
                    "fields": {
                        "field_description": "<p>Mail de Manon VAUTRIN pour demander la modification de deux ligne&nbsp;<\/p>\r\n\r\n<p>36 : Bleuenn PETIT<\/p>\r\n\r\n<p>35 : Manon VAUTRIN<\/p>\r\n\r\n<p>Demande rellayée à Cybera.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/10\/2024 17:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183933": {
                    "id": "183933",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/10\/2024 11:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183934": {
                    "id": "183934",
                    "fields": {
                        "field_description": "<p>Cybera confirme le traitement de la demande<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 11:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183935": {
                    "id": "183935",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOUEREC Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2024 11:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LIZIARD TP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION D'EXTENSION<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/10\/2024 11:25:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "252005": {
        "nid": 252005,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 15\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-15 11:48:06",
        "changed": "2024-10-17 09:09:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "183727": {
                    "id": "183727",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Poste CISCO (0972569540). Ligne : Actif Telecom, Fixe, Standard, 0298445979. CT avec Mickael. Il m'indique que son poste sort les appels avec le&nbsp;0972569540. <u><strong>Je demande à AT s'il peut le faire sortir les appels avec le NDI :&nbsp;0298445979<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/10\/2024 11:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183730": {
                    "id": "183730",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2024 11:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183877": {
                    "id": "183877",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2024 08:55",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "183905": {
                    "id": "183905",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2024 10:00",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184040": {
                    "id": "184040",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/10\/2024 09:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184041": {
                    "id": "184041",
                    "fields": {
                        "field_description": "<p>AT confirme que le NDI sera maintenant présenté en sortie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2024 09:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184042": {
                    "id": "184042",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON  Mickael (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 09:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE PRESENTATION DU NDI<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2024 09:08:31"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "252006": {
                "nid": 252006,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 15\/10\/2024 - 15\/10\/2024 - 11:48",
                "author_uid": 26,
                "created": "2024-10-15 11:48:37",
                "changed": "2024-10-16 10:00:17",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 15\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-15 11:48:37"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "183878": {
                            "id": "183878",
                            "fields": {
                                "field_qr_horodatage": "16\/10\/2024 08:47",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "183729": {
                            "id": "183729",
                            "fields": {
                                "field_qr_horodatage": "15\/10\/2024 11:48",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE PRESENTATION DU NDI<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/10\/2024 11:43 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Poste CISCO (0972569540). Ligne : Actif Telecom, Fixe, Standard, 0298445979. CT avec Mickael. Il m'indique que son poste sort les appels avec le&nbsp;0972569540. <u><strong>Je demande à AT s'il peut le faire sortir les appels avec le NDI :&nbsp;0298445979<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "183906": {
                            "id": "183906",
                            "fields": {
                                "field_qr_horodatage": "16\/10\/2024 10:00",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-16 10:00:04"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "252007": {
        "nid": 252007,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 15\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-15 11:51:05",
        "changed": "2024-10-21 14:39:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "183732": {
                    "id": "183732",
                    "fields": {
                        "field_description": "<p>CT avec Mickael, il m'indique que la touche raccourcis vers son poste ne figure plus sur le poste Standard. <strong><u>Je demande à AT d'ajouter un touche raccourcis Mickael renvoyant vers le&nbsp;0972569540 (poste Mickael) sur le poste Standard<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/10\/2024 11:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "183734": {
                    "id": "183734",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2024 11:51",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "183882": {
                    "id": "183882",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2024 09:03",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "183909": {
                    "id": "183909",
                    "fields": {
                        "field_description": "<p>Je demande à Mickael SIMON de me donner les noms qu'il souhaite donner aux postes et les touches à y faire figurer.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 10:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184292": {
                    "id": "184292",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/10\/2024 11:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184295": {
                    "id": "184295",
                    "fields": {
                        "field_description": "<p>Mail de Nathalie avec la conf souhaitée pour les deux postes à renomer Standard et Mickael. Elle demande les touches en PJ<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/10\/2024 12:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184405": {
                    "id": "184405",
                    "fields": {
                        "field_description": "<p>Point fait avec AT. Le poste 1&nbsp;est renomé en \"Standard\" etle 2 en \"Mickael\". Le poste Standard a déja les touches demandé par Nathalie. AT ajoute donc les deux touche de reccourcis d'appels vers les deux n° demandés sur le poste \"Mickael\".&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/10\/2024 12:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184406": {
                    "id": "184406",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/10\/2024 12:07",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184427": {
                    "id": "184427",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/10\/2024 14:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184429": {
                    "id": "184429",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/10\/2024 14:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184430": {
                    "id": "184430",
                    "fields": {
                        "field_description": "<p>AT confirme avoir effectué les modifications demandées.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/10\/2024 14:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184431": {
                    "id": "184431",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON  Mickael (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/10\/2024 14:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE AJOUT DE TOUCHE SUR LE POSTE DE MICKAEL -&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/10\/2024 14:39:30"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "252008": {
                "nid": 252008,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 15\/10\/2024 - 15\/10\/2024 - 11:51",
                "author_uid": 26,
                "created": "2024-10-15 11:51:19",
                "changed": "2024-10-21 14:39:22",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 15\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-18 11:59:28"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "183883": {
                            "id": "183883",
                            "fields": {
                                "field_qr_horodatage": "16\/10\/2024 09:03",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>44DBD24DEFB4 YEALINK 2 Nouveau poste aucune touche à part les lignes et la sup vers l'autre<\/p>\r\n\r\n<p>44DBD24DF1A4 YEALINK touche en PJ<\/p>\r\n\r\n<p>J'ai besoin de changer les noms des postes, c'est incompréhensible sinon et de faire un une revue des touches un bonne fois<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "184407": {
                            "id": "184407",
                            "fields": {
                                "field_qr_horodatage": "21\/10\/2024 11:56",
                                "field_qr_message": "<p>ok a voir si ça convient<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "183733": {
                            "id": "183733",
                            "fields": {
                                "field_qr_horodatage": "15\/10\/2024 11:51",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE AJOUT DE TOUCHE SUR LE POSTE DE MICKAEL -&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/10\/2024 11:48 - BALBOT Iwan : <\/strong>CT avec Mickael, il m'indique que la touche raccourcis vers son poste ne figure plus sur le poste Standard. <strong><u>Je demande à AT d'ajouter un touche raccourcis Mickael renvoyant vers le&nbsp;0972569540 (poste Mickael) sur le poste Standard<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184293": {
                            "id": "184293",
                            "fields": {
                                "field_qr_horodatage": "18\/10\/2024 11:28",
                                "field_qr_message": "<p>Nico,&nbsp;<\/p>\r\n\r\n<p><strong>MAC&nbsp;44DBD24DF1A4 <\/strong>: A renomer <strong>Standard<\/strong>. Il doit avoir les touches suivantes :<\/p>\r\n\r\n<p>- Mickaël qui dirige vers le second poste (Yealink 2 : 44DBD24DEFB4)<\/p>\r\n\r\n<p>- Marc Antoine :&nbsp;0298987953<\/p>\r\n\r\n<p>- Christophe&nbsp;0785387749&nbsp;<\/p>\r\n\r\n<p>- Annul Transf :&nbsp;pour annuler les renvois d'appel<\/p>\r\n\r\n<p>MAC&nbsp;<strong>44DBD24DF1A4 <\/strong>à Renomer <strong>Mickaël <\/strong>et avoir les mêmes touches que le poste Standard sauf la touche 1 qui dirige vers le standard.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184428": {
                            "id": "184428",
                            "fields": {
                                "field_qr_horodatage": "21\/10\/2024 14:39",
                                "field_qr_message": "<p>Merci Nico. On verra bien<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-21 14:39:08"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "252275": {
        "nid": 252275,
        "type": "tache",
        "title": "Tache - MARBERIC'H - 16\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-16 16:08:59",
        "changed": "2024-10-16 16:08:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184007": {
                    "id": "184007",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, NDI GOUESNOU - 0298474555, 0298474555. Mail de Yoann indiquant qu'ils ne peuvent pas joindre les n° étranger. Coriolis met en place le mode apprentissage pour 60 jours.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 16:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "184009": {
                    "id": "184009",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BOUZAT GERARD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2024 16:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MARBERIC'H"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE D'ACTIVATION DU MODE APPRENTISSAGE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/10\/2024 16:06:37"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "252301": {
        "nid": 252301,
        "type": "tache",
        "title": "Tache - LE COCORICO  - 16\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-16 16:51:09",
        "changed": "2024-11-26 12:08:22",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184019": {
                    "id": "184019",
                    "fields": {
                        "field_description": "<p>Mail de Morgan demandant la supervision de la fibre afin de vérifier s'il y a saturation les soirs de match.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 16:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184020": {
                    "id": "184020",
                    "fields": {
                        "field_description": "<p><u><strong>Je demande à AT de me donner la supervision du lien fibre sur 30 jours afin de vérifier s'il y a saturation certains soirs, en particulier les soirs de match<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2024 16:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184022": {
                    "id": "184022",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2024 16:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184047": {
                    "id": "184047",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 09:28",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184056": {
                    "id": "184056",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 09:53",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184058": {
                    "id": "184058",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 10:09",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184155": {
                    "id": "184155",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 14:51",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184198": {
                    "id": "184198",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 16:24",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184276": {
                    "id": "184276",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/10\/2024 10:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184278": {
                    "id": "184278",
                    "fields": {
                        "field_description": "<p>AT m'indique qu'il ne pourra remonter la supervision que sur un mois au vu des dates. Je lui demande d eme la faire suivre.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/10\/2024 10:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186167": {
                    "id": "186167",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/11\/2024 09:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186343": {
                    "id": "186343",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/11\/2024 13:55",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "186359": {
                    "id": "186359",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/11\/2024 14:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186361": {
                    "id": "186361",
                    "fields": {
                        "field_description": "<p>AT ne remonte aucune saturation.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/11\/2024 14:41",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186552": {
                    "id": "186552",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/11\/2024 08:57",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "186606": {
                    "id": "186606",
                    "fields": {
                        "field_description": "<p>AT a besoin d'une demande au lendemain d'une saturation. Il y a un match le 22\/11. Faire demande pour cette journée dès le 25\/11 pour la journée du 22\/11.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/11\/2024 11:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187818": {
                    "id": "187818",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/11\/2024 14:37",
                        "field_description_auteur": "Yann"
                    }
                },
                "187850": {
                    "id": "187850",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/11\/2024 10:03",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "187856": {
                    "id": "187856",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/11\/2024 11:06",
                        "field_description_auteur": "Yann"
                    }
                },
                "187864": {
                    "id": "187864",
                    "fields": {
                        "field_description": "<p>Pas de saturation de ligne observé sur le week end (match le 22\/11), voir en PJ.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/11\/2024 11:49",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "187867": {
                    "id": "187867",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/11\/2024 12:07",
                        "field_description_auteur": "Yann"
                    }
                },
                "187868": {
                    "id": "187868",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/11\/2024 12:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "187869": {
                    "id": "187869",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CASTRO  David (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/11\/2024 12:08",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LE COCORICO "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE SUPERVISION DE LA FIBRE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/11\/2024 12:08:15"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "252302": {
                "nid": 252302,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - LE COCORICO  - 16\/10\/2024 - 16\/10\/2024 - 16:57",
                "author_uid": 26,
                "created": "2024-10-16 16:57:16",
                "changed": "2024-11-26 12:07:51",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - LE COCORICO  - 16\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-11-26 11:06:09"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "LE COCORICO "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "184048": {
                            "id": "184048",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2024 09:24",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Aucune saturation depuis 1 mois, ping en dessous de 20ms. Sinon il me faut un moment précis et a vérifier et dans un délai court pour avoir une vision précise. Si sur un mois il y a un saturation pendant 3 mn on ne peut pas le voir<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "184059": {
                            "id": "184059",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2024 10:08",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Trop ancien, il me faut a minima moins d'une semaine avant<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "184199": {
                            "id": "184199",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2024 16:23",
                                "field_qr_message": "<p>J'ai un vision graph sur 1 mois, 1 semaine ou 1 journée :<\/p>\r\n\r\n<p>Je suis obligé de mettre la vision sur un mois vu la date,&nbsp;je ne sais pas si c'est assez précis pour voir<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "186344": {
                            "id": "186344",
                            "fields": {
                                "field_qr_horodatage": "12\/11\/2024 13:54",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Je ne vois rien sur le graph, il faudrait me dire dès qu'il y a un pb, sur un 1 mois on ne voit rien<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "186553": {
                            "id": "186553",
                            "fields": {
                                "field_qr_horodatage": "14\/11\/2024 08:56",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il me faut une demande le lendemain d'un pb de saturation<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "187851": {
                            "id": "187851",
                            "fields": {
                                "field_qr_horodatage": "26\/11\/2024 10:03",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Je ne vois pas de saturation sur la semaine passée. Graph du PING en PJ.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "184021": {
                            "id": "184021",
                            "fields": {
                                "field_qr_horodatage": "16\/10\/2024 16:57",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : LE COCORICO <\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE SUPERVISION DE LA FIBRE&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>16\/10\/2024 16:53 - BALBOT Iwan : <\/strong><u><strong>Je demande à AT de me donner la supervision du lien fibre sur 30 jours afin de vérifier s'il y a saturation certains soirs, en particulier les soirs de match<\/strong><\/u><br\/>\r\n<\/li><li><strong>16\/10\/2024 16:50 - BALBOT Iwan : <\/strong>Mail de Morgan demandant la supervision de la fibre afin de vérifier s'il y a saturation les soirs de match.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184057": {
                            "id": "184057",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2024 09:45",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Le 27\/09 de 19h à 21h, le 01\/10 entre 18h45 et 20h&nbsp;et le 06\/10 entre 17h et 19h.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184156": {
                            "id": "184156",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2024 14:49",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Le but est de vérifier les saturations sur ces créneaux en particulier (matches du club de Brest). Les saturations devraient durer plus de 3 min s'il y en avait.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184277": {
                            "id": "184277",
                            "fields": {
                                "field_qr_horodatage": "18\/10\/2024 10:47",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>On va essayer sur un mois. On verra bien si c'est suffisant<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "186168": {
                            "id": "186168",
                            "fields": {
                                "field_qr_horodatage": "08\/11\/2024 09:43",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Peux tu me donner le dernier moi du coup ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "186360": {
                            "id": "186360",
                            "fields": {
                                "field_qr_horodatage": "12\/11\/2024 14:39",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Il faudrait que je suive le foot... les saturations ont lieu sur les jours de matchs du Stade Brestois a priori.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "187819": {
                            "id": "187819",
                            "fields": {
                                "field_qr_horodatage": "25\/11\/2024 14:21",
                                "field_qr_message": "<p>Re Nico ! Bon je sais que nous nous sommes pas la veille d'un match, mais je n'ai pas d'autres&nbsp;choix de te le demander maintenant...&nbsp;Est- ce possible pour toi de voir si il y a eu des saturations sur le lien après le match du 22\/11 ? Merci !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "187857": {
                            "id": "187857",
                            "fields": {
                                "field_qr_horodatage": "26\/11\/2024 11:05",
                                "field_qr_message": "<p>Ok merci !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-11-26 12:07:45"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "252332": {
        "nid": 252332,
        "type": "tache",
        "title": "Tache - LIZIARD TP - 17\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-17 10:59:59",
        "changed": "2024-10-17 10:59:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184088": {
                    "id": "184088",
                    "fields": {
                        "field_description": "<p>CT avec Bleunn &nbsp;(0298851556).&nbsp; qui indique que son poste reste bloqué sur un appel et ne reçoit donc plus les nouveaux appel. Je signale l'anomalie à Cybera. L'appel a été routé par erreur sur une messagerie .Nathan de Cybera corrige le problème. Je recontacte la ligne. Le poste sonne.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2024 10:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184089": {
                    "id": "184089",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOUEREC Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 11:00",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LIZIARD TP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION 36 NE RECEVANT PLUS LES APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2024 10:44:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "252335": {
        "nid": 252335,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 17\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-17 11:34:50",
        "changed": "2024-10-24 11:22:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184098": {
                    "id": "184098",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline DANTEC (0661729309). CT avec Caroline qui m'indique qu'il doit y avoir une boucle dans les renvois. Je lui indique de supprimer les transferts d'appels depuis le standard et le poste de Patrice (#002#). Le standard renvoie toujours vers le poste de Patrice. Elle utilise la touche du standard pour activer\/desactiver les renvois d'appels. <strong><u>Je demande à AT de vérifier s'il y a des renvois mis en place depuis le standard et de les supprimer si oui. La cliente ne parvient pas à le faire depuis le standard.&nbsp;&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2024 11:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184100": {
                    "id": "184100",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 11:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184105": {
                    "id": "184105",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 11:48",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184258": {
                    "id": "184258",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/10\/2024 09:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184263": {
                    "id": "184263",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/10\/2024 09:49",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184334": {
                    "id": "184334",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/10\/2024 15:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184358": {
                    "id": "184358",
                    "fields": {
                        "field_description": "<p>CT avec Caroline, je lui indique qu'AT a été relancé ce&nbsp; jour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/10\/2024 09:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184398": {
                    "id": "184398",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/10\/2024 11:49",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184432": {
                    "id": "184432",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/10\/2024 14:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184469": {
                    "id": "184469",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/10\/2024 16:12",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184479": {
                    "id": "184479",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/10\/2024 16:51",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184481": {
                    "id": "184481",
                    "fields": {
                        "field_description": "<p>AT me confirme que le poste est reprovisionné. Je demande le redémarrage éléctrique du poste. Faire test<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/10\/2024 16:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184550": {
                    "id": "184550",
                    "fields": {
                        "field_description": "<p>Je laisse un message a Caroline pour confirmation que tout est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2024 15:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184766": {
                    "id": "184766",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/10\/2024 11:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184767": {
                    "id": "184767",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil. Tout est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2024 11:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184768": {
                    "id": "184768",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2024 11:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>BOUCLE DANS LES RENVOIS D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/10\/2024 11:22:22"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "252336": {
                "nid": 252336,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 17\/10\/2024 - 17\/10\/2024 - 11:35",
                "author_uid": 26,
                "created": "2024-10-17 11:35:01",
                "changed": "2024-10-21 16:51:09",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 17\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-21 14:46:39"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "184106": {
                            "id": "184106",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2024 11:40",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Quel numéro appelé stp ? Et standard c'est quel poste ? J'ai pas de poste qui s'appele STANDARD<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "184264": {
                            "id": "184264",
                            "fields": {
                                "field_qr_horodatage": "18\/10\/2024 09:46",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Le poste PATRICE LH fait aussi partie de la file d'appel. C'est pas ça le pb plutôt ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "184399": {
                            "id": "184399",
                            "fields": {
                                "field_qr_horodatage": "21\/10\/2024 11:49",
                                "field_qr_message": "<p>Reset alors<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "184470": {
                            "id": "184470",
                            "fields": {
                                "field_qr_horodatage": "21\/10\/2024 16:11",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il faut redémarrer<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "184099": {
                            "id": "184099",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2024 11:35",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>BOUCLE DANS LES RENVOIS D'APPEL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>17\/10\/2024 11:24 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Caroline DANTEC (0661729309). CT avec Caroline qui m'indique qu'il doit y avoir une boucle dans les renvois. Je lui indique de supprimer les transferts d'appels depuis le standard et le poste de Patrice (#002#). Le standard renvoie toujours vers le poste de Patrice. Elle utilise la touche du standard pour activer\/desactiver les renvois d'appels. <strong><u>Je demande à AT de vérifier s'il y a des renvois mis en place depuis le standard et de les supprimer si oui. La cliente ne parvient pas à le faire depuis le standard.&nbsp;&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184259": {
                            "id": "184259",
                            "fields": {
                                "field_qr_horodatage": "18\/10\/2024 09:40",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Poste MAC : <strong>805EC057ED9C<\/strong><\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184335": {
                            "id": "184335",
                            "fields": {
                                "field_qr_horodatage": "18\/10\/2024 15:24",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Le poste affiche \"transfert vers PATRICE\" mais impossible de lever le transfert depuis le poste. Par contre, c'est normal qu'il soit dans le groupe,il est censé sonner en même temps que le poste Standard (qui s'appelle bien Standard sur le poste accueil).&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184433": {
                            "id": "184433",
                            "fields": {
                                "field_qr_horodatage": "21\/10\/2024 14:44",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Reset OK.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184480": {
                            "id": "184480",
                            "fields": {
                                "field_qr_horodatage": "21\/10\/2024 16:51",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-21 16:51:01"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "252337": {
        "nid": 252337,
        "type": "tache",
        "title": "Tache - MAIRIE DE TELGRUC SUR MER - 17\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-17 11:36:53",
        "changed": "2024-10-31 10:54:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184102": {
                    "id": "184102",
                    "fields": {
                        "field_description": "<p>CT avec Ophélie. Elle m'indique avoir récupéré le poste de l'office du tourisme MAC n°&nbsp;805E0CC3F9D7 mais que celui-ci cherche le réseau en permanence après redémarrage. La prise est bien brassée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2024 11:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184103": {
                    "id": "184103",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 11:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184107": {
                    "id": "184107",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 11:53",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184110": {
                    "id": "184110",
                    "fields": {
                        "field_description": "<p>AT me demande de vérifier si le port utilisé est bien \"Internet\" ce qui est le cas. Je demande donc à Ophélie de tester le poste sur un cable d'un autre poste fonctionnel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2024 11:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184315": {
                    "id": "184315",
                    "fields": {
                        "field_description": "<p>CT avec Ophélie qui n'a pas pu faire le test. Elle revient vers moi quand le test est OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/10\/2024 14:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184565": {
                    "id": "184565",
                    "fields": {
                        "field_description": "<p>Retour d'Ophélie qui a branché le poste sur la prise fonctionnelle mais sans plus de succès. Le poste affiche \"aucun service\". Je demande à AT s'il faut procéder à un reset.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2024 16:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184583": {
                    "id": "184583",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2024 09:27",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "185420": {
                    "id": "185420",
                    "fields": {
                        "field_description": "<p>CT avec Ophélie. Elle me confirme que le poste affiche \"Aucun service\" et est bien branché sur la prise \"Internet\". Reset OK. Je préviens AT pour qu'il puisse reprovisionner le poste à distance.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/10\/2024 15:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185421": {
                    "id": "185421",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/10\/2024 15:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185512": {
                    "id": "185512",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2024 09:23",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "185553": {
                    "id": "185553",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2024 10:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185555": {
                    "id": "185555",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/10\/2024 10:54",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185556": {
                    "id": "185556",
                    "fields": {
                        "field_description": "<p>CT avec Ophélie. Elle redémarre le poste . Je fais un test d'appel concluant sur la ligne 0298277806. Poste fonctionnel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/10\/2024 10:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "185557": {
                    "id": "185557",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PROFIZI Diane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2024 10:54",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MAIRIE DE TELGRUC SUR MER"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[OFFICE DU TOURISME] - POSTE NE TROUVANT PLUS LE RESEAU<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/10\/2024 10:52:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "252338": {
                "nid": 252338,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - MAIRIE DE TELGRUC SUR MER - 17\/10\/2024 - 17\/10\/2024 - 11:38",
                "author_uid": 6406,
                "created": "2024-10-17 11:38:37",
                "changed": "2024-10-31 10:52:45",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - MAIRIE DE TELGRUC SUR MER - 17\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-30 15:35:48"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "MAIRIE DE TELGRUC SUR MER"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "184108": {
                            "id": "184108",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2024 11:48",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>On ouvre les paris ? Téléphone branché sur le prise PC au lieu d'Internet<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "184584": {
                            "id": "184584",
                            "fields": {
                                "field_qr_horodatage": "23\/10\/2024 09:08",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Il y a 2 postes qui ne sont plus provisionné :<\/p>\r\n\r\n<p>805E0CC3F9D7 et&nbsp;&nbsp;805E0CC3EF2F<\/p>\r\n\r\n<p>Si il y a indiqué \"aucun service\" il faut faire un reset mais ça n'arrive pas tout seul. Soit c'est un plantage mais 2 postes c'est impossible soit ils sont branchés sur une autre IP publique donc sur un autre accès Internet ce qui les a fait planter. Si on fait un resest et que j'indique l'IP de la box mais que ce n'est pas la bonne les postes ne remonteront pas.<\/p>\r\n\r\n<p>A tester.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "185513": {
                            "id": "185513",
                            "fields": {
                                "field_qr_horodatage": "31\/10\/2024 09:21",
                                "field_qr_message": "<p>a redémarrer<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "184104": {
                            "id": "184104",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2024 11:37",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>La mairie a changé&nbsp;de place au poste dont la MAC est&nbsp;805E0CC3F9D7. Elle m'indique qu'il est bloqué sur la recherche de réseau. La prise est correctement brassée. Je demande un reset ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184564": {
                            "id": "184564",
                            "fields": {
                                "field_qr_horodatage": "22\/10\/2024 16:41",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Raté, le poste est bien branché sur la prise \"Internet\". Il a été branché sur une prise fonctionnelle et testée avec un cordon valide mais même résultat. Le poste affiche <strong>\"aucun service\"<\/strong> par contre (et non pas de \"réseau\", sur photo c'est plus fiable). Reset du coup ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "185422": {
                            "id": "185422",
                            "fields": {
                                "field_qr_horodatage": "30\/10\/2024 15:34",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Reset du poste&nbsp;<strong>805E0CC3F9D7<\/strong> OK ce jour.&nbsp;<\/p>\r\n\r\n<p>Pour l'utre, c'est normal, il est débranché provisoirement.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "185554": {
                            "id": "185554",
                            "fields": {
                                "field_qr_horodatage": "31\/10\/2024 10:52",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Poste fonctionnel. Merci<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-31 10:52:24"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "252393": {
        "nid": 252393,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 17\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-17 14:16:53",
        "changed": "2024-10-21 11:36:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184140": {
                    "id": "184140",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Louane (0257670938). Elle m'indique que le poste MAC : 00085DB3028D reste en recherche de réseau permanente. Le redémarrage du poste n'a rien donné. J'ouvre un ticket auprès de Westélécom.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2024 14:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "184387": {
                    "id": "184387",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/10\/2024 11:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184388": {
                    "id": "184388",
                    "fields": {
                        "field_description": "<p>CT avec Laura. Elle m'indique que c'est OK pour le poste, il était sur une prise non brassée.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/10\/2024 11:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184389": {
                    "id": "184389",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MEIGNAN Louane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/10\/2024 11:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLERIN] - POSTE EN RECHERCHE DE RESEAU PERMANENTE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/10\/2024 11:35:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "252439": {
        "nid": 252439,
        "type": "tache",
        "title": "Tache - QUEMENEUR CHARPENTE - 17\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-17 15:38:53",
        "changed": "2024-10-24 11:46:12",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184166": {
                    "id": "184166",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Danièle COADER (0298075757). Ligne : Actif Telecom, Fixe, Fixe, 0298075757. Ils ont subit une coupure d'électricité ce midi. Depuis, elle m'indique qu'il y a un gros décalage lors des communications en sortant comme en entrant. Effectivement, il y a un fort décalage, elle m'entend avec 5 ou 6 seconde avant qu'elle n'entende mes questions. Le poste a été redémarré. Je lui demande si tous les postes sont impactés. Elle teste depuis un autre poste.&nbsp;&nbsp;Un autre poste a le même probleme.&nbsp;<\/p>\r\n\r\n<p>- Poste 1 MAC : 805E0C4A7800<\/p>\r\n\r\n<p>- Poste 2 MAC : 805E0C719478<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2024 15:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "184169": {
                    "id": "184169",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 15:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184196": {
                    "id": "184196",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 16:23",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184416": {
                    "id": "184416",
                    "fields": {
                        "field_description": "<p>AT indique que le problème ne vient ni du téléphone ni du réseau. Je demande à IBS s'ils ont un FW supervisé sur site afin de déterminer la cause du décalage.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/10\/2024 14:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184437": {
                    "id": "184437",
                    "fields": {
                        "field_description": "<p>Retour d'IBS. Le PFsense su site ne remonte aucune anomalie. Antoine a déja eu le problème et un simple redémarrage du switch a réglé le dysfonctionnement. Mme COADER est absente ce jour. Elle revient mercredi. La recontacter pour redémarrer les deux switch si besoin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/10\/2024 14:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184770": {
                    "id": "184770",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2024 11:45",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184772": {
                    "id": "184772",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/10\/2024 11:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184773": {
                    "id": "184773",
                    "fields": {
                        "field_description": "<p>CT avec Danièle quui me confirme que tout est OK après appel d'IBS<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2024 11:45",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184774": {
                    "id": "184774",
                    "fields": {
                        "field_description": "Une notification a été envoyée à COADER Danièle  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2024 11:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "QUEMENEUR CHARPENTE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DECALAGE VOIX SUITE COUPURE INTERNET<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/10\/2024 11:45:37"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "252445": {
                "nid": 252445,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - QUEMENEUR CHARPENTE - 17\/10\/2024 - 17\/10\/2024 - 15:41",
                "author_uid": 6406,
                "created": "2024-10-17 15:41:10",
                "changed": "2024-10-24 11:45:25",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - QUEMENEUR CHARPENTE - 17\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-17 15:41:10"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "QUEMENEUR CHARPENTE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "184197": {
                            "id": "184197",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2024 16:21",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Pas un problème de téléphone, pb d'un équipement réseau : routeur, switch ou firewall<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "184170": {
                            "id": "184170",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2024 15:39",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Notre client signale de fort décalages lors de conversations entrantes et sortantes, suite coupure électrique. En effet, la cliente entend mes réponses avec un décalage de 5 à 6 secondes. Elle redémarrer les postes concernés mais sans effet. Il s'agit des postes suivant :<\/p>\r\n\r\n<p>- Poste 1 MAC : 805E0C4A7800<\/p>\r\n\r\n<p>- Poste 2 MAC : 805E0C719478<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184771": {
                            "id": "184771",
                            "fields": {
                                "field_qr_horodatage": "24\/10\/2024 11:45",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Switch redémarré. Tout est Ok<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-24 11:45:05"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "252459": {
        "nid": 252459,
        "type": "tache",
        "title": "Tache - Tromelin - 17\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-17 15:57:05",
        "changed": "2024-10-17 16:37:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184178": {
                    "id": "184178",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). Elle demande à ce que l'extension de Mickael (4172) soit sortie de tous les groupes et files d'appels. Je demande à Cybera de faire la modification.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2024 15:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184205": {
                    "id": "184205",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/10\/2024 16:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184206": {
                    "id": "184206",
                    "fields": {
                        "field_description": "<p>Nathan de Cybera me confirme que le nécessaire est fait<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2024 16:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184207": {
                    "id": "184207",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2024 16:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION 4172 A SORTIR DE TOUS LES GROUPES D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2024 16:37:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "252753": {
        "nid": 252753,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 18\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-18 10:41:37",
        "changed": "2024-10-18 10:41:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184271": {
                    "id": "184271",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). CT avec Alexia elle demande à modifier le nom de l'extension au nom de Gwenaëlle (2902) et de modifier son ordre dans les files.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/10\/2024 10:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184272": {
                    "id": "184272",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/10\/2024 10:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION NOM D'EXTENSION 2902<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/10\/2024 10:36:01"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "252765": {
        "nid": 252765,
        "type": "tache",
        "title": "Tache - COMADYM - 18\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-18 11:54:55",
        "changed": "2024-10-18 11:54:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184289": {
                    "id": "184289",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Yves-Marie GUILLIEC (0674739257). Il demande à pouvoir accéder à son espace admin 3CX Coriolis pour Quimper. Ext 1110). Je contacte Coriolis pour qu'il se rapprochent de lui. Entre temps il parvient a se connecter via Chrome.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/10\/2024 11:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "184290": {
                    "id": "184290",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GUILLIEC Yves Marie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/10\/2024 11:54",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE D'ACCES A LA PLATEFORME ADMIN 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/10\/2024 11:39:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "252868": {
        "nid": 252868,
        "type": "tache",
        "title": "Tache - BODADOU - 21\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-21 09:42:39",
        "changed": "2024-10-21 10:57:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184361": {
                    "id": "184361",
                    "fields": {
                        "field_description": "<p>Appel Mme Gallic (0221811745) elle demande a ce qu'il y ait&nbsp;possibilité de laisser de message.Elle a bien les notifications de message en absence mais pas les messages. Elle veut pouvoir consulter la messagerie. Je fais la demande à Cybera.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/10\/2024 09:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184371": {
                    "id": "184371",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/10\/2024 10:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184372": {
                    "id": "184372",
                    "fields": {
                        "field_description": "<p>Retour de Nesrine qui a passer le temps de sonnerie de 30 min à 1 min avant transfert à messagerie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/10\/2024 10:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184373": {
                    "id": "184373",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/10\/2024 10:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[MORLAIX] - KERNE PAYSAGE TAULE - PAS DE MESSAGERIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/10\/2024 10:57:05"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "252869": {
        "nid": 252869,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 21\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-21 10:29:34",
        "changed": "2024-10-31 09:08:30",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184366": {
                    "id": "184366",
                    "fields": {
                        "field_description": "<p>Ligne : Security Keepers, Fixe, Standard. CT avec la prise d'appel. Elle indique que Pauline (3604) ne voit pas si l'extension 3601 est en communication ou non, ce qui lui pose problème pour les transferts d'appel. Je demande au support SK de faire le correctif.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/10\/2024 10:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184765": {
                    "id": "184765",
                    "fields": {
                        "field_description": "<p>Pauline est sur un poste fixe. Je remonte l'information au support SK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2024 11:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185500": {
                    "id": "185500",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/10\/2024 09:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185501": {
                    "id": "185501",
                    "fields": {
                        "field_description": "<p>SK indique avoir fait le nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/10\/2024 09:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185502": {
                    "id": "185502",
                    "fields": {
                        "field_description": "Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2024 09:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE SUPERVISION DE L'EXTENSION 3601 DEPUIS L'EXTENSION 3604<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/10\/2024 09:08:10"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Security Keepers"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "252872": {
        "nid": 252872,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 21\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-21 11:47:56",
        "changed": "2024-12-18 15:07:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184397": {
                    "id": "184397",
                    "fields": {
                        "field_description": "<p>CT avec Laura qui m'indique que le poste \"Compta\" ne peut toujours pas faire de transfert vers mobiles.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/10\/2024 11:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184507": {
                    "id": "184507",
                    "fields": {
                        "field_description": "<p>Ticket ouvert auprès de Cybera<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2024 10:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185183": {
                    "id": "185183",
                    "fields": {
                        "field_description": "<p>Cybera est en cours d'investigation. Ils demandent le n° à 10 digits (n° de ligne) qui a été attribué à la ligne comptabilité<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/10\/2024 14:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185916": {
                    "id": "185916",
                    "fields": {
                        "field_description": "<p>Je relance Laura pour avoir le n° de la ligne directe du poste \"compta\".<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2024 09:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187640": {
                    "id": "187640",
                    "fields": {
                        "field_description": "<p>Je relance Cybera ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2024 17:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187920": {
                    "id": "187920",
                    "fields": {
                        "field_description": "<p>recontacter Westelecom pour les informer du problème car ce soucis concerne Westelecom et non Cybera Telecom. Demander à Gwenaelle de voir si quelq'un de leur équipe peut voir si le soucis ne provient pas de la partie IPBX et non de la partie opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/11\/2024 17:47",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "187939": {
                    "id": "187939",
                    "fields": {
                        "field_description": "<p>Appel fait avec Gwenaelle de Westelecom + envoie par mail de la demande, qu'elle puisse transmettre cela à quelqu'un de leur équipe. Mail en PJ<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/11\/2024 10:01",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188125": {
                    "id": "188125",
                    "fields": {
                        "field_description": "<p>Relance Gwenaëlle de WT pour avoir un retour sur la problèmatique cliente.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/12\/2024 10:56",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188194": {
                    "id": "188194",
                    "fields": {
                        "field_description": "<p>Echange avec Gwenaelle WT, ils sont en flux tendu cette semaine,&nbsp; seulement 3 techniciens de disponibles, dont 2 en déplacements. Ils ne pourront pas y regarder cette semaine malheursement, Gwenaelle fait remonter l'info de nouveau à Killian pour qu'il s'en charge dès semaine prochaine.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/12\/2024 10:15",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "190623": {
                    "id": "190623",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/12\/2024 15:07",
                        "field_description_auteur": "Yann"
                    }
                },
                "190624": {
                    "id": "190624",
                    "fields": {
                        "field_description": "<p>Echange avec Fabric Moreau de WT, ils ont eu un cas similaire chez un autre client, et il n'y pas de solution autre que de changer opérateur... Passage dstiny vers Unyc dans le cas précédent avait résolu le soucis. Pas de solution en l'état selon Fabrice.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/12\/2024 14:49",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "190625": {
                    "id": "190625",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Olcomendy Laura (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/12\/2024 15:07",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[SINAGO] - PROBLEME DE TRANSFERT VERS MOBILE DEPUIS LE POSTE COMPTA<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/12\/2024 14:49:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189437": {
                    "id": "189437",
                    "fields": {
                        "field_ci_commentaire": "Refaire avec un point avec WT pour s'assurer qu'ils ont pu s'en charger mercredi 18\/12 (yann). \r\n"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/12\/2024 14:49:13"
        }
    },
    "253007": {
        "nid": 253007,
        "type": "tache",
        "title": "Tache - KERIOTEL - 22\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-22 17:32:45",
        "changed": "2024-11-06 10:56:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184575": {
                    "id": "184575",
                    "fields": {
                        "field_description": "<p>Frédéric DERRIEN d'IBS signale que deux nom de postes se trouvant dans des salles de réunion sont inversés. CT avec Nathalie qui me confirme que le poste Penfret se trouve dans la salle Armen et&nbsp; inversement. Je demande à Cybera de modifier les noms des extensions.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2024 17:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185937": {
                    "id": "185937",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/11\/2024 10:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185938": {
                    "id": "185938",
                    "fields": {
                        "field_description": "<p>Nesrine de Cybera me confirme la modification<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/11\/2024 10:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185939": {
                    "id": "185939",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/11\/2024 10:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DE NOMS D'EXTENSION 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/11\/2024 10:55:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "253174": {
        "nid": 253174,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 24\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-24 10:44:23",
        "changed": "2024-10-24 16:08:28",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "184756": {
                    "id": "184756",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Standard, 0298445979. Point avec Nathalie ce jour sur la configuration du poste Standard :<\/p>\r\n\r\n<p><u><strong>Elle demande a ce que les appels soient automatiquement transférés sur le poste Mickael au bout de 4 sonneries en cas de non réponse. <\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Elle demande également les touches suivantes (certaines sont déja configurées) :<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>- Appel vers Mickael (déja configurée et fonctionnelle)<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>- Appel vers Marc Antoine&nbsp;(déja configurée et fonctionnelle)<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>- Appel vers Christophe&nbsp;(déja configurée et fonctionnelle)<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>-&nbsp;Transf Marc Antoine : Transférer tous les appels vers : 0298987953 (ne fonctionne pas actuellement)<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>-&nbsp;Transf Mickael : Transférer tous les appels vers : 0622111117&nbsp;(ne fonctionne pas actuellement)<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>-&nbsp;Transf Nathalie : Transférer tous les appels vers : 0677305230&nbsp;(ne fonctionne pas actuellement)<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>-&nbsp; Annul Transf : Activer\/Désactiver transfert inconditionnel<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2024 10:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184759": {
                    "id": "184759",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2024 10:45",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184763": {
                    "id": "184763",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2024 10:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184791": {
                    "id": "184791",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2024 12:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184793": {
                    "id": "184793",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2024 12:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184794": {
                    "id": "184794",
                    "fields": {
                        "field_description": "<p>AT me confirme avoir revu la configuration et les touches. Je demande à Nathalie de me confirmer que tout est OK de son côté.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2024 12:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184829": {
                    "id": "184829",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2024 14:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184864": {
                    "id": "184864",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2024 15:50",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "184885": {
                    "id": "184885",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2024 16:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184890": {
                    "id": "184890",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/10\/2024 16:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "184891": {
                    "id": "184891",
                    "fields": {
                        "field_description": "<p>AT confirme les modif. CT avec Nathalie et Mickael pour vérification de la stratégies d'appel. Tout est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/10\/2024 16:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "184892": {
                    "id": "184892",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON  Mickael (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/10\/2024 16:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DES TOUCHES DU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/10\/2024 16:07:46"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "253175": {
                "nid": 253175,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 24\/10\/2024 - 24\/10\/2024 - 10:44",
                "author_uid": 26,
                "created": "2024-10-24 10:44:59",
                "changed": "2024-10-24 12:19:09",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 24\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-24 12:18:45"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "184764": {
                            "id": "184764",
                            "fields": {
                                "field_qr_horodatage": "24\/10\/2024 10:46",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "184758": {
                            "id": "184758",
                            "fields": {
                                "field_qr_horodatage": "24\/10\/2024 10:44",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE MODIFICATION DES TOUCHES DU STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>24\/10\/2024 10:32 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, Standard, 0298445979. Point avec Nathalie ce jour sur la configuration du poste Standard :<br\/>\r\n\r\n<u><strong>Elle demande a ce que les appels soient automatiquement transférés sur le poste Mickael au bout de 4 sonneries en cas de non réponse. <\/strong><\/u><br\/>\r\n\r\n<u><strong>Elle demande également les touches suivantes (certaines sont déja configurées) :<\/strong><\/u><br\/>\r\n\r\n<u><strong>- Appel vers Mickael (déja configurée et fonctionnelle)<\/strong><\/u><br\/>\r\n\r\n<u><strong>- Appel vers Marc Antoine&nbsp;(déja configurée et fonctionnelle)<\/strong><\/u><br\/>\r\n\r\n<u><strong>- Appel vers Christophe&nbsp;(déja configurée et fonctionnelle)<\/strong><\/u><br\/>\r\n\r\n<u><strong>-&nbsp;Transf Marc Antoine : Transférer tous les appels vers : 0298987953 (ne fonctionne pas actuellement)<\/strong><\/u><br\/>\r\n\r\n<u><strong>-&nbsp;Transf Mickael : Transférer tous les appels vers : 0622111117&nbsp;(ne fonctionne pas actuellement)<\/strong><\/u><br\/>\r\n\r\n<u><strong>-&nbsp;Transf Nathalie : Transférer tous les appels vers : 0677305230&nbsp;(ne fonctionne pas actuellement)<\/strong><\/u><br\/>\r\n\r\n<u><strong>-&nbsp; Annul Transf : Activer\/Désactiver transfert inconditionnel<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184792": {
                            "id": "184792",
                            "fields": {
                                "field_qr_horodatage": "24\/10\/2024 12:18",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-24 12:19:06"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "253274": {
                "nid": 253274,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 24\/10\/2024 - 24\/10\/2024 - 14:47",
                "author_uid": 6406,
                "created": "2024-10-24 14:47:13",
                "changed": "2024-10-24 16:07:40",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 24\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-24 14:47:14"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "184865": {
                            "id": "184865",
                            "fields": {
                                "field_qr_horodatage": "24\/10\/2024 15:49",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Désolé ça a inversé les lignes quand j'ai réactivé Mickael.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "184830": {
                            "id": "184830",
                            "fields": {
                                "field_qr_horodatage": "24\/10\/2024 14:45",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>La cliente indique qu'au lieu de tomber sur le Standard, les appels tombent directement sur le poste Mickael. Il ne devraietnt être reroutés vers ce poste qu'après 4 sonneries si non répondu. Peux tu regarder stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "184886": {
                            "id": "184886",
                            "fields": {
                                "field_qr_horodatage": "24\/10\/2024 16:05",
                                "field_qr_message": "<p>C'est tout bon ! Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-24 16:05:02"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "254248": {
        "nid": 254248,
        "type": "tache",
        "title": "Tache - Camping Le Cabellou Plage - 29\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-29 09:28:56",
        "changed": "2024-10-30 09:03:44",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "185129": {
                    "id": "185129",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, , 0298973741. CT avec Florian de Sygespro qui demande les ports à ouvrir pour l'instalation d'un Firewall. La lui faire suivre a support@sygespro.fr. <u><strong>Je demande à AT de m'indiquer les ports&nbsp;à ouvrir pour la téléphonie fixe pour l'installation d'un firewall<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/10\/2024 09:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185132": {
                    "id": "185132",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/10\/2024 09:29",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185289": {
                    "id": "185289",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/10\/2024 08:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "185295": {
                    "id": "185295",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/10\/2024 09:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185296": {
                    "id": "185296",
                    "fields": {
                        "field_description": "<p>AT me remonte les info suivantes, que je fais suivre à Florian :<\/p>\r\n\r\n<p>Le trafic vers le réseau 91.121.128.0\/23 doit être&nbsp;autorisé.<br \/>\r\nLe trafic doit être autorisé sur les ports 5060 et 5962 en&nbsp;UDP.<br \/>\r\nLa plage de ports 30000 à 40000 en UDP doit être ouverte (ports RTP, plage de&nbsp;son).<br \/>\r\nLa durée de vie des sessions UDP (Time\/Timeout\/NAT Session) doit être supérieure ou égale à 180&nbsp;secondes.<br \/>\r\nSi elle est disponible, la fonction SIP ALG doit être désactivée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/10\/2024 09:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185297": {
                    "id": "185297",
                    "fields": {
                        "field_description": "Une notification a été envoyée à HERNANDEZ Brice  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/10\/2024 09:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Camping Le Cabellou Plage"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>INSTALLATION D'UN FIREWALL SUR SITE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/10\/2024 09:01:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "254249": {
                "nid": 254249,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Camping Le Cabellou Plage - 29\/10\/2024 - 29\/10\/2024 - 09:29",
                "author_uid": 26,
                "created": "2024-10-29 09:29:06",
                "changed": "2024-10-30 09:03:29",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Camping Le Cabellou Plage - 29\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-29 09:29:07"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Camping Le Cabellou Plage"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "185290": {
                            "id": "185290",
                            "fields": {
                                "field_qr_horodatage": "30\/10\/2024 08:47",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Le trafic vers le réseau 91.121.128.0\/23 doit être&nbsp;autorisé.<br \/>\r\nLe trafic doit être autorisé sur les ports 5060 et 5962 en&nbsp;UDP.<br \/>\r\nLa plage de ports 30000 à 40000 en UDP doit être ouverte (ports RTP, plage de&nbsp;son).<br \/>\r\nLa durée de vie des sessions UDP (Time\/Timeout\/NAT Session) doit être supérieure ou égale à 180&nbsp;secondes.<br \/>\r\nSi elle est disponible, la fonction SIP ALG doit être désactivée.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "185131": {
                            "id": "185131",
                            "fields": {
                                "field_qr_horodatage": "29\/10\/2024 09:29",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CAMPING LE CABELLOU PLAGE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>INSTALLATION D'UN FIREWALL SUR SITE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>29\/10\/2024 09:20 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, , 0298973741. CT avec Florian de Sygespro qui demande les ports à ouvrir pour l'instalation d'un Firewall. La lui faire suivre a support@sygespro.fr. <u><strong>Je demande à AT de m'indiquer les ports&nbsp;à ouvrir pour la téléphonie fixe pour l'installation d'un firewall<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "185294": {
                            "id": "185294",
                            "fields": {
                                "field_qr_horodatage": "30\/10\/2024 09:03",
                                "field_qr_message": "<p>Bonjour Nico, merci.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-10-30 09:03:15"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "254388": {
        "nid": 254388,
        "type": "tache",
        "title": "Tache - GARAGE LE GUEN - 29\/10\/2024",
        "author_uid": 7180,
        "created": "2024-10-29 15:06:43",
        "changed": "2024-11-08 09:07:46",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "185186": {
                    "id": "185186",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, , <strong>02.98.93.29.20‍‍‍<br \/>\r\n<br \/>\r\n<u>Demande de modification du message d'accueil concernant les jours d'ouverture. Nico, serait-il possible de modifier le message d'accueil sur le standard ? Si oui, la cliente peut-elle réengistrer un message audio, à te transmettre dans le bon format pour modifier cela ?&nbsp;<br \/>\r\n<br \/>\r\nCi dessous la description de changement.&nbsp;<\/u><\/strong><\/p>\r\n\r\n<p><u><strong>\"Nos jours d'ouverture ont changés. Nous sommes ouverts du lundi au vendredi de 8h30 à 12h et de 14h00 à 18h00.<br \/>\r\nFermé le samedi et le dimanche.\"<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/10\/2024 14:57",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "185189": {
                    "id": "185189",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/10\/2024 15:06",
                        "field_description_auteur": "Yann"
                    }
                },
                "185313": {
                    "id": "185313",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/10\/2024 09:25",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "185334": {
                    "id": "185334",
                    "fields": {
                        "field_description": "<p>J'indique à Madame Le Moroux de nous retourner un enregistrement audio avec les nouveaux horaires d'ouverture, que nous retournerons à AT pour modification. En attente de son retour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/10\/2024 10:18",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "185801": {
                    "id": "185801",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/11\/2024 10:28",
                        "field_description_auteur": "Yann"
                    }
                },
                "186155": {
                    "id": "186155",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/11\/2024 09:07",
                        "field_description_auteur": "Yann"
                    }
                },
                "186156": {
                    "id": "186156",
                    "fields": {
                        "field_description": "<p>Pas de retour client sur tâche. FDT<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/11\/2024 09:07",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "186157": {
                    "id": "186157",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GUEN Eric (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/11\/2024 09:07",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GARAGE LE GUEN"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT MESSAGE ACCUEIL&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/11\/2024 09:07:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "254389": {
                "nid": 254389,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GARAGE LE GUEN - 29\/10\/2024 - 29\/10\/2024 - 15:06",
                "author_uid": 26,
                "created": "2024-10-29 15:06:58",
                "changed": "2024-11-05 10:28:09",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GARAGE LE GUEN - 29\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-10-29 15:06:58"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GARAGE LE GUEN"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "185314": {
                            "id": "185314",
                            "fields": {
                                "field_qr_horodatage": "30\/10\/2024 09:25",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Il me le faut en Wav ou Mp3 stp.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "185188": {
                            "id": "185188",
                            "fields": {
                                "field_qr_horodatage": "29\/10\/2024 15:06",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GARAGE LE GUEN<\/p>\r\n\r\n<p>Objet :&nbsp;<p>CHANGEMENT MESSAGE ACCUEIL&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>29\/10\/2024 14:57 - CHASSIER Yann : <\/strong>Ligne : Actif Telecom, Fixe, , <strong>02.98.93.29.20‍‍‍<br \/>\r\n<br \/>\r\n<u>Demande de modification du message d'accueil concernant les jours d'ouverture. Nico, serait-il possible de modifier le message d'accueil sur le standard ? Si oui, la cliente peut-elle réengistrer un message audio, à te transmettre dans le bon format pour modifier cela ?&nbsp;<br \/>\r\n<br \/>\r\nCi dessous la description de changement.&nbsp;<\/u><\/strong><br\/>\r\n\r\n<u><strong>\"Nos jours d'ouverture ont changés. Nous sommes ouverts du lundi au vendredi de 8h30 à 12h et de 14h00 à 18h00.<br \/>\r\nFermé le samedi et le dimanche.\"<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-11-05 10:28:03"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "254662": {
        "nid": 254662,
        "type": "tache",
        "title": "Tache - MARBERIC'H - 30\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-30 09:23:11",
        "changed": "2024-10-30 09:23:11",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-10-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "185307": {
                    "id": "185307",
                    "fields": {
                        "field_description": "<p>Yoann de WT demande à ce que l'IP&nbsp;194.36.169.234 soit autorisée sur le Trunk SIP. CT avec Inès qui me confirme que l'IP est bien autorisée.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/10\/2024 09:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185308": {
                    "id": "185308",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BOUZAT GERARD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/10\/2024 09:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MARBERIC'H"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE D'AUTORISATION DE L'IP&nbsp;194.36.169.234 SUR LE TRUNK SIP<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/10\/2024 09:21:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "254738": {
        "nid": 254738,
        "type": "tache",
        "title": "Tache - FINANCIERE MAXANDRE - 30\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-30 14:41:52",
        "changed": "2024-12-26 09:05:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Haute"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "185379": {
                    "id": "185379",
                    "fields": {
                        "field_description": "<p>CT avec Kilian. On m'indique que toutes les lignes directes des autres magasins sont automatiquement transférées vers le poste de la caisse quand ils appellent Lannion. Je demande à WT de vérifier.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/10\/2024 14:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186158": {
                    "id": "186158",
                    "fields": {
                        "field_description": "<p>Je relance WT ce jour car pas de retour à ma demande du 30\/10.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/11\/2024 09:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186441": {
                    "id": "186441",
                    "fields": {
                        "field_description": "<p>Je relance à nouveau WT<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/11\/2024 09:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187497": {
                    "id": "187497",
                    "fields": {
                        "field_description": "<p>Je relance WT à nouveau via Gwénaëlle ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/11\/2024 11:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187597": {
                    "id": "187597",
                    "fields": {
                        "field_description": "<p>WT indique que rien de leur côté ne permet d'établir un diagnostic de l'anomalie. Je transmets donc le ticket à Cybéra our qu'il puisse revoir leur configuration avec les éléments transmis par WT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2024 15:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187992": {
                    "id": "187992",
                    "fields": {
                        "field_description": "<p>Relance Cybera effectué, je dois avoir un retour par mail dans l'après midi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/11\/2024 15:18",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188085": {
                    "id": "188085",
                    "fields": {
                        "field_description": "<p>Cybera m'indique, vu que seul les appels internes sont concernés, c'est probablement l'IPBX qui est en cause. Je demande un Horodatage pour vérifier cela, et je ferai un transfert des informations à Westelecom, qui, si ils ne revelent rien, je transmettrais à Cybera.&nbsp;&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/11\/2024 11:47",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188155": {
                    "id": "188155",
                    "fields": {
                        "field_description": "<p>Relance WT ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/12\/2024 16:45",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188206": {
                    "id": "188206",
                    "fields": {
                        "field_description": "<p>Après appel à Cybera et Appel à WT, je met en relation Fabrice Moreau (WT) et Nesrine&nbsp; Shaik (Cybera) pour qu'ils échangent sur ce soucis. Dernière mise à jour de WT :&nbsp;<\/p>\r\n\r\n<p>\"Après vérification et test des lignes direct, je&nbsp;confirme le bon fonctionnement des SDA a partir d’un autre opérateur. Test OK sur SDA : chaussures, cycles et réserve, … \" Info transmis à Cybera également.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/12\/2024 10:45",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188536": {
                    "id": "188536",
                    "fields": {
                        "field_description": "<p>Pas de retour de WT (semaine en flux tendu pour eux car peu de technicien présents)&nbsp;.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/12\/2024 14:48",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "189883": {
                    "id": "189883",
                    "fields": {
                        "field_description": "<p>Je demande à Nesrine et Fabrice de Wt de me faire un retour sur le bon fonctionnement de la téléphonie du magasin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2024 14:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190243": {
                    "id": "190243",
                    "fields": {
                        "field_description": "<p>Aminatou a pris le relais du dossier côté Cybera. Elle attend un retour de Fabrice de WT (depuis le 06\/12, relancé le 11\/12) pour pouvoir échanger et&nbsp;traiter la demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/12\/2024 11:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190688": {
                    "id": "190688",
                    "fields": {
                        "field_description": "<p>Je relance Aminatou pour savoir si elle a pu échanger avec Fabrice de WT afin de clore la demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/12\/2024 10:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191046": {
                    "id": "191046",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/12\/2024 09:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "191047": {
                    "id": "191047",
                    "fields": {
                        "field_description": "<p>Aminatou m'indique que le problème est résolu par téléphone<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/12\/2024 09:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191048": {
                    "id": "191048",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROSEC Jean-Marc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/12\/2024 09:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FINANCIERE MAXANDRE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[JCB SPORT - INTERSPORT LANNION] - APPELS DEPUIS LES LIGNES DIRECTES DES AUTRE MAGASIN REDIRIGES VERS LA LIGNE DE LA CAISSE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/12\/2024 09:04:46"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "189444": {
                    "id": "189444",
                    "fields": {
                        "field_ci_commentaire": "Mise en relation Fabrice Moreau et Nesrine, faire un point avec WT voir si ils ont peu en échanger avec Nesrine. \r\n"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/12\/2024 09:04:46"
        }
    },
    "254863": {
        "nid": 254863,
        "type": "tache",
        "title": "Tache - LE COCORICO  - 21\/10\/2024",
        "author_uid": 6406,
        "created": "2024-10-30 16:33:30",
        "changed": "2024-11-05 11:46:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-10-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "185468": {
                    "id": "185468",
                    "fields": {
                        "field_description": "<p>Demande de David de renvoyer les appels non réceptionné vers la messagerie et de programmer un renvoi inconditionnel des appels vers&nbsp;le&nbsp;06.58.17.11.57 de 10h à 16h et messagerie classique de 23h à 10h.&nbsp;Je demande à AT de faire le nécessaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/10\/2024 16:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185469": {
                    "id": "185469",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/10\/2024 16:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185510": {
                    "id": "185510",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2024 09:21",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "185669": {
                    "id": "185669",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/11\/2024 12:00",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185768": {
                    "id": "185768",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/11\/2024 09:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "185773": {
                    "id": "185773",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/11\/2024 09:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185781": {
                    "id": "185781",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/11\/2024 09:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "185827": {
                    "id": "185827",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/11\/2024 11:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185829": {
                    "id": "185829",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/11\/2024 11:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185830": {
                    "id": "185830",
                    "fields": {
                        "field_description": "<p>AT confirme que les modifications demandées sont appliquées.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/11\/2024 11:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185831": {
                    "id": "185831",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CASTRO  David (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/11\/2024 11:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LE COCORICO "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DE LA STRATEGIE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/11\/2024 11:46:17"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "254864": {
                "nid": 254864,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - LE COCORICO  - 21\/10\/2024 - 30\/10\/2024 - 16:36",
                "author_uid": 6406,
                "created": "2024-10-30 16:36:45",
                "changed": "2024-11-05 11:44:56",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - LE COCORICO  - 21\/10\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-11-05 09:17:51"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "LE COCORICO "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "185511": {
                            "id": "185511",
                            "fields": {
                                "field_qr_horodatage": "31\/10\/2024 09:20",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>En cas de non réponse au bout de combien de temps ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "185769": {
                            "id": "185769",
                            "fields": {
                                "field_qr_horodatage": "05\/11\/2024 09:03",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Quels jours de la semaine ?&nbsp;<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "185782": {
                            "id": "185782",
                            "fields": {
                                "field_qr_horodatage": "05\/11\/2024 09:34",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ok c'est fait<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "185470": {
                            "id": "185470",
                            "fields": {
                                "field_qr_horodatage": "30\/10\/2024 16:34",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Notre client demande les modifications suivantes :<\/p>\r\n\r\n<p>- Renvoi des appels vers messagerie en cas de non réponse<\/p>\r\n\r\n<p>- Renvoi inconditionnel des appels vers le&nbsp;<strong>06.58.17.11.57<\/strong>&nbsp;de <strong>10h à 16h<\/strong><\/p>\r\n\r\n<p>- De 16h à 23h réception normale des appels<\/p>\r\n\r\n<p>- Renvoi inconditionnel vers la messagerie de <strong>23h à 10h<\/strong><\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "185670": {
                            "id": "185670",
                            "fields": {
                                "field_qr_horodatage": "04\/11\/2024 12:00",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>4 sonneries<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "185774": {
                            "id": "185774",
                            "fields": {
                                "field_qr_horodatage": "05\/11\/2024 09:17",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Du lundi au dimanche. Le restaurant est ouvert 7\/7.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "185828": {
                            "id": "185828",
                            "fields": {
                                "field_qr_horodatage": "05\/11\/2024 11:44",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-11-05 11:44:47"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "255065": {
        "nid": 255065,
        "type": "tache",
        "title": "Tache - GREEN ECO HABITAT - 04\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-04 12:04:53",
        "changed": "2024-11-04 12:04:53",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "185678": {
                    "id": "185678",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Standard BREST, 0972550412. CT avec Mme LE GUIL qui indique ne pas pouvoir joindre de n° courts. Je demande à Coriolis de mettre en place le mode apprentissage pour la durée la plus longue possible soit 120 jours.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/11\/2024 11:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "185680": {
                    "id": "185680",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GUIL Gaëlle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/11\/2024 12:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GREEN ECO HABITAT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MISE EN PLACE DU MODE APPRENTISSAGE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/11\/2024 11:54:34"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "255222": {
        "nid": 255222,
        "type": "tache",
        "title": "Tache - Labous Plombelec - 05\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-05 16:18:08",
        "changed": "2024-11-05 16:23:02",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "185868": {
                    "id": "185868",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Carole LABOUS (0298614123). Les appels vers le 0298614123 sont systématiquement routés vers la messagerie. L'extension 4125&nbsp;apparait comme étant toujours occupée. Je contacte Coriolis pour qu'ils puissent faire le nécessaire. La technicienne que j'ai en ligne m'indique qu'elle doit procéder à une MàJ de Firmeware et traiter un problème d'extension. Elle revient rapidement vers moi une fois le problème traité.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/11\/2024 15:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "185872": {
                    "id": "185872",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/11\/2024 16:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "185873": {
                    "id": "185873",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis. Problème traité. Appel raccroché à distance.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/11\/2024 16:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "185874": {
                    "id": "185874",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LABOUS Loïc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/11\/2024 16:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Labous Plombelec"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TELEPHONIE FIXE KO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/11\/2024 16:22:30"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "255487": {
        "nid": 255487,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 08\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-08 10:31:14",
        "changed": "2024-11-18 10:37:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "186178": {
                    "id": "186178",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Nathalie SIMON (0298445979). Ligne : Actif Telecom, Fixe, Standard, 0298445979. Elle indique qu'une coupure d'electricité est planifiée du 12\/11 au 15\/11, des travaux sont actellement en cours dans leurs locaux et un renvoi vers mobile peut être mis en place dès aujourd'hui. J<u><strong>e demande à AT de mettre un renvoi du 0298445979 vers le 0622111117 dès maintenant conformément à la demande client.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/11\/2024 10:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186181": {
                    "id": "186181",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/11\/2024 10:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186279": {
                    "id": "186279",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/11\/2024 08:18",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "186283": {
                    "id": "186283",
                    "fields": {
                        "field_description": "<p>AT confirme la mise en place du renvoi. Rappeler le 15\/11 pour confirmer que les travaux sont OK et que le renvoi peut être lever.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/11\/2024 09:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186956": {
                    "id": "186956",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/11\/2024 09:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186967": {
                    "id": "186967",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/11\/2024 09:57",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "186981": {
                    "id": "186981",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/11\/2024 10:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186983": {
                    "id": "186983",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/11\/2024 10:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186984": {
                    "id": "186984",
                    "fields": {
                        "field_description": "<p>AT confirme la levée auto du renvoi d'appel<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/11\/2024 10:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186985": {
                    "id": "186985",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/11\/2024 10:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>COUPURE ENEDIS DU 12\/11 AU 15\/11 - DEMANDE DE RENVOI VERS MOBILE&nbsp;06.22.11.11.17<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/11\/2024 10:36:55"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "255488": {
                "nid": 255488,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 08\/11\/2024 - 08\/11\/2024 - 10:31",
                "author_uid": 26,
                "created": "2024-11-08 10:31:26",
                "changed": "2024-11-18 10:36:42",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 08\/11\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-11-18 09:05:33"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "186280": {
                            "id": "186280",
                            "fields": {
                                "field_qr_horodatage": "12\/11\/2024 08:17",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "186968": {
                            "id": "186968",
                            "fields": {
                                "field_qr_horodatage": "18\/11\/2024 09:57",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>C'était programmé en auto<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "186180": {
                            "id": "186180",
                            "fields": {
                                "field_qr_horodatage": "08\/11\/2024 10:31",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>COUPURE ENEDIS DU 12\/11 AU 15\/11 - DEMANDE DE RENVOI VERS MOBILE&nbsp;06.22.11.11.17<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>08\/11\/2024 10:27 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Nathalie SIMON (0298445979). Ligne : Actif Telecom, Fixe, Standard, 0298445979. Elle indique qu'une coupure d'electricité est planifiée du 12\/11 au 15\/11, des travaux sont actellement en cours dans leurs locaux et un renvoi vers mobile peut être mis en place dès aujourd'hui. J<u><strong>e demande à AT de mettre un renvoi du 0298445979 vers le 0622111117 dès maintenant conformément à la demande client.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "186957": {
                            "id": "186957",
                            "fields": {
                                "field_qr_horodatage": "18\/11\/2024 09:05",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Tu peux lever le renvoi si ce n'est déja fait.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "186982": {
                            "id": "186982",
                            "fields": {
                                "field_qr_horodatage": "18\/11\/2024 10:36",
                                "field_qr_message": "<p>Nickel .Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-11-18 10:36:31"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "255489": {
        "nid": 255489,
        "type": "tache",
        "title": "Tache - MATIBERY - 08\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-08 10:57:04",
        "changed": "2024-11-12 09:40:48",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-12 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "186186": {
                    "id": "186186",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Marc GRANNEC (0688772814).<br \/>\r\nLigne : Coriolis, Fixe, Logiservices, 0298821281. Marc indique que les appels non répondus ne sont pas signalés sur la boite \"contact@kerchrom.fr\" comme prévu. Il demande également à ce que les appels soient routé vers le mobile d'Alexis CHIARA (0757689052) et qu'en cas de non reponse, ils soient dirigés vers la messagerie et signalés sur la boite mail&nbsp;contact@kerchrom.fr. Je n'ai pas accès aux modif depuis leur espace admin. Je contacte Coriolis pour faire les modifications. Coriolis a un problème d'accès à la plateforme admin du 3CX. Le technicien enregistre ma demande pour la mettre en place dès que la plateforme est OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/11\/2024 10:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "186290": {
                    "id": "186290",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "12\/11\/2024 09:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186291": {
                    "id": "186291",
                    "fields": {
                        "field_description": "<p>CT avec Asma de Coriolis. Elle fait le nécessaire pour valider la nouvelle stratégie d'appel. Les appels seront désormais routé vers le portable d'Alexis CHIARA en cas de non reponse à l'accueil.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/11\/2024 09:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186292": {
                    "id": "186292",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GRANNEC Marc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/11\/2024 09:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MATIBERY"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERC'HROM] - VERIFICATION DE LA STATEGIE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/11\/2024 09:39:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "255492": {
        "nid": 255492,
        "type": "tache",
        "title": "Tache - REST CONSTRUCTIONS - 12\/11\/2024",
        "author_uid": 7180,
        "created": "2024-11-08 11:35:06",
        "changed": "2024-11-12 09:29:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-12 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "186203": {
                    "id": "186203",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, FIXE REST, 0298934254<br \/>\r\nLigne : Cybera, Fixe, ATELIER CHARPENTE, 0298934271<br \/>\r\nLigne : Cybera, Fixe, FIXE OLIVIER, 0298934676<br \/>\r\nLigne : Cybera, Fixe, FAX, 0298934262<br \/>\r\nLigne : Cybera, Fixe, FIXE LUDO, 0298934394<br \/>\r\nLigne : Cybera, Fixe, FIXE AXEL, 0298934405<br \/>\r\nLigne : Cybera, Fixe, ATELIER SERRURERIE, 0298934525<br \/>\r\nLigne : Cybera, Fixe, FIXE SYLVAIN, 0298934694<\/p>\r\n\r\n<p>Demande de Mr Olivier Ropas, demande un renvoie d'appel pour lundi du poste de Ludovic vers Emeric.&nbsp;<br \/>\r\nDemande également la désactivation de la messagerie sur tout les postes. Demande enfin d'un détail de la stratégie d'appel au sein de leur 3CX.&nbsp;<br \/>\r\nAppel passé à Cybera, Cyril W. s'en occupe et me fait un compte rendu par mail et au client des actions réalisées.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/11\/2024 11:30",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "186287": {
                    "id": "186287",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "12\/11\/2024 09:29",
                        "field_description_auteur": "Yann"
                    }
                },
                "186288": {
                    "id": "186288",
                    "fields": {
                        "field_description": "<p>Cyril W. nous as transmis un compte rendu des actions effectués par mail. Toutes les demandes ont été traité. FDT<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/11\/2024 09:27",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "186289": {
                    "id": "186289",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROPARS Olivier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/11\/2024 09:29",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "REST CONSTRUCTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE RENVOIE D'APPEL ET SUPPRESSION MESSAGERIE CYBERA<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/11\/2024 09:27:24"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "255518": {
        "nid": 255518,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 08\/11\/2024",
        "author_uid": 7180,
        "created": "2024-11-08 15:31:46",
        "changed": "2024-11-13 09:06:19",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "186252": {
                    "id": "186252",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Standard, 0164895656<br \/>\r\nDemande De Mme Finette pour mettre en place une fermeture exceptionnelle le lundi 11 et 12 novembre du standard. Je lui indique qu'elle doit nous enregistrer un message audio, que j'ai transmis à&nbsp;abderrahmen.essid@intelcia.com<br \/>\r\nJe rappel en milieu d'après midi pour vérifer que ce sera bien en place pour lundi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/11\/2024 15:29",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "186268": {
                    "id": "186268",
                    "fields": {
                        "field_description": "<p>Mise en place confirmé par Coriolis, rappel à prévoir Mardi soir pour demander retrait de renvoie vers messagerie pour préparer le retour à la normal du mercredi 13\/11.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/11\/2024 17:22",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "186298": {
                    "id": "186298",
                    "fields": {
                        "field_description": "<p>Test appel ok, message fermeture bien indiqué. Rappel à coriolis pour enlever messagerie auto à effectuer ce soir.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/11\/2024 09:56",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "186410": {
                    "id": "186410",
                    "fields": {
                        "field_description": "<p>Vérification ok, la demande de réouverture du standard pour demain est bien programmé. Faire un appel test demain pour vérifier.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/11\/2024 17:15",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "186432": {
                    "id": "186432",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/11\/2024 09:06",
                        "field_description_auteur": "Yann"
                    }
                },
                "186433": {
                    "id": "186433",
                    "fields": {
                        "field_description": "<p>Retour standard Ok. FDT&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/11\/2024 09:05",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "186434": {
                    "id": "186434",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/11\/2024 09:06",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGE AUDIO FERMETURE 11\/12 NOVEMBRE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/11\/2024 09:05:50"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "256144": {
        "nid": 256144,
        "type": "tache",
        "title": "Tache - FIIISH - 14\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-14 14:44:03",
        "changed": "2024-11-15 10:23:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "186657": {
                    "id": "186657",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, FIXE - 0298840828, 0978492416. Mail de Thomas Carval pour indiquer des problème de qualité&nbsp;de voix lors des appels vers les extensions 1406 &amp; 1407. Les utilisateurs entendent les interlocuteurs comme s'ils étaient loin. Les extensions sont utilisées sur PC avec des Casque JABRA Engage 65.&nbsp;J'ouvre un ticket Coriolis. Le technicien fait un test d'appel et m'indique qu'il va prnendre la main sur l'un des PC client pour paramétrage et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/11\/2024 14:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "20"
                    }
                },
                "186880": {
                    "id": "186880",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/11\/2024 10:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186881": {
                    "id": "186881",
                    "fields": {
                        "field_description": "<p>CT avec l'utilisatrice de l'ext 1406. Elle me confirme que tout est OK pour les deux extension depuis l'intervention de Coriolis.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/11\/2024 10:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186882": {
                    "id": "186882",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CARVAL Thomas (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/11\/2024 10:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FIIISH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE QUALITE DE VOIX - EXTENSIONS 1406 ET 1407<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/11\/2024 10:23:15"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "256480": {
        "nid": 256480,
        "type": "tache",
        "title": "Tache - PHILIPPE LE HIR - 15\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-15 12:11:40",
        "changed": "2024-11-15 17:40:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "186900": {
                    "id": "186900",
                    "fields": {
                        "field_description": "<p>Philippe se rend en Asie en décembre 2024. <u><strong>Je&nbsp;demande à AT ce que la ligne&nbsp;0642793717 soit autorisée aux usages internationnaux.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/11\/2024 12:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186902": {
                    "id": "186902",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/11\/2024 12:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186903": {
                    "id": "186903",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/11\/2024 12:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186941": {
                    "id": "186941",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/11\/2024 17:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186943": {
                    "id": "186943",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/11\/2024 17:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "186944": {
                    "id": "186944",
                    "fields": {
                        "field_description": "<p>AT confirme que les usage internationaux sont OK sur les deux lignes<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/11\/2024 17:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "186945": {
                    "id": "186945",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Philippe LE HIR (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/11\/2024 17:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PHILIPPE LE HIR"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>AUTORISER LES USAGES INTERNATIONNAUX - LIGNE&nbsp;0642793717<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/11\/2024 17:40:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "256481": {
                "nid": 256481,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - PHILIPPE LE HIR - 15\/11\/2024 - 15\/11\/2024 - 12:11",
                "author_uid": 26,
                "created": "2024-11-15 12:11:56",
                "changed": "2024-11-15 17:40:25",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - PHILIPPE LE HIR - 15\/11\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-11-15 12:15:46"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "PHILIPPE LE HIR"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "186901": {
                            "id": "186901",
                            "fields": {
                                "field_qr_horodatage": "15\/11\/2024 12:11",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : PHILIPPE LE HIR<\/p>\r\n\r\n<p>Objet :&nbsp;<p>AUTORISER LES USAGES INTERNATIONNAUX - LIGNE&nbsp;0642793717<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/11\/2024 12:08 - BALBOT Iwan : <\/strong>Philippe se rend en Asie en décembre 2024. <u><strong>Je&nbsp;demande à AT ce que la ligne&nbsp;0642793717 soit autorisée aux usages internationnaux.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "186904": {
                            "id": "186904",
                            "fields": {
                                "field_qr_horodatage": "15\/11\/2024 12:15",
                                "field_qr_message": "<p>Et idem pour la ligne 06 65 11 55 71 stp<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "186942": {
                            "id": "186942",
                            "fields": {
                                "field_qr_horodatage": "15\/11\/2024 17:40",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-11-15 17:40:17"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "257110": {
        "nid": 257110,
        "type": "tache",
        "title": "Tache - STARTER MUSIC  - 19\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-19 11:43:08",
        "changed": "2024-11-19 15:21:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "187205": {
                    "id": "187205",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gwenn TARDIVEL (0665992045). 0298465942. Gwen indique que les appels ne sonnent qu'une seule fois à l'accueil puis tombent sur la messagerie automatiquement. Je teste un appel et tombe sur un message indiquant que le standard est occupé et je tombe directement sur la messagerie. Elle teste également de contacter une ligne interne mais tombe sur un message indiquant que la personne est occupé hors le poste est dispo. J'ouvre un ticket AT car pas de renvoi sur messagerie et pas de \"Ne Pas Déranger\" actif.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/11\/2024 11:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "187207": {
                    "id": "187207",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/11\/2024 11:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187218": {
                    "id": "187218",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/11\/2024 12:04",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "187228": {
                    "id": "187228",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/11\/2024 14:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187232": {
                    "id": "187232",
                    "fields": {
                        "field_description": "<p>AT m'indique avoir enlevé tous les renvois d'appels persistants mais que le poste de Monique ne sonne pas. Il demande à ce qu'un reset soit effectué. Je contacte Gwenn pour effectuer le reset. Reset fait. Je remonte l'info à AT<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/11\/2024 14:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "187233": {
                    "id": "187233",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/11\/2024 15:20",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187235": {
                    "id": "187235",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/11\/2024 15:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187236": {
                    "id": "187236",
                    "fields": {
                        "field_description": "<p>At indique que le poste est reprovisionné. Je demande à Gwenn de redémarrer le poste de Monique pour reprendre un fonctionnement normal.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/11\/2024 15:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187237": {
                    "id": "187237",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TARDIVEL Gwenn (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/11\/2024 15:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STARTER MUSIC "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE SIGNALEMENT DES APPEL AU STANDARD ET APPELS INTERNES IMPOSSIBLES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/11\/2024 15:20:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "257111": {
                "nid": 257111,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STARTER MUSIC  - 19\/11\/2024 - 19\/11\/2024 - 11:46",
                "author_uid": 6406,
                "created": "2024-11-19 11:46:38",
                "changed": "2024-11-19 15:20:19",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STARTER MUSIC  - 19\/11\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-11-19 14:57:27"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STARTER MUSIC "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "187219": {
                            "id": "187219",
                            "fields": {
                                "field_qr_horodatage": "19\/11\/2024 11:57",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>J'ai désactivé tous les renvois mais le poste Monique ne sonne pas, le mieux c'est de faire une reset.<\/p>\r\n\r\n<p>Dis moi quand c'est fait<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "187231": {
                            "id": "187231",
                            "fields": {
                                "field_qr_horodatage": "19\/11\/2024 15:09",
                                "field_qr_message": "<p>Ok a redémarrer<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "187208": {
                            "id": "187208",
                            "fields": {
                                "field_qr_horodatage": "19\/11\/2024 11:43",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je viens d'avoir Starter. Ils ont un problème d'appels entrant et d'appel en interne. Les appels sortants fonctionnent. Les appels entrants sont signalé par une seule sonnerie très courte puis routé automatiquement vers la messagerie. Les appels internes sont automatiquement renvoyés vers la messagerie sans sonnerie même si le poste appelé est dispo. Il n'y a pas de \"Ne pas déranger\" actif, tous les renvois ont été supprimés et le poste standard à été redémarré. Peux tu vérifier stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "187229": {
                            "id": "187229",
                            "fields": {
                                "field_qr_horodatage": "19\/11\/2024 14:57",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Reset OK.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "187234": {
                            "id": "187234",
                            "fields": {
                                "field_qr_horodatage": "19\/11\/2024 15:20",
                                "field_qr_message": "<p>Nickel. Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-11-19 15:20:09"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "257114": {
        "nid": 257114,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 19\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-19 14:09:28",
        "changed": "2024-11-19 14:09:28",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "187223": {
                    "id": "187223",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). CT avec Alexi. elle demande à ce que l'extension 2202 soit attribuée à Mallory COLLIN et de l'ajouter au files de BOEDEC dont 1ere sur Pleyben. Modifications Ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/11\/2024 14:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "187224": {
                    "id": "187224",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/11\/2024 14:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BOEDEC] - MODIFICATIONS FILES D'ATTENTE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/11\/2024 14:07:19"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "257116": {
        "nid": 257116,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 19\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-19 15:56:28",
        "changed": "2024-11-19 15:56:28",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "187243": {
                    "id": "187243",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Alexia demande le changement de nom de Gaëlle PARENT en Gaëlle RAULIN sur l'extension 2201. Modification OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/11\/2024 15:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187244": {
                    "id": "187244",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/11\/2024 15:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFIACATION DE NOM DE FAMILLE SUR EXTENSION 2201<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/11\/2024 15:55:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "257960": {
        "nid": 257960,
        "type": "tache",
        "title": "Tache - SAS BUCHOU - 21\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-21 10:32:03",
        "changed": "2024-11-22 15:47:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "187476": {
                    "id": "187476",
                    "fields": {
                        "field_description": "<p>Mail de Mme Valérie ARNAUD pour demander à ce que <u><strong>la touche de raccourcis d'appel \"David ROUX \" soit remplacée&nbsp;par 'Alexande RATTIER au 0688192643\" sur tous les postes. Je demande à At de faire la modification.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/11\/2024 10:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187478": {
                    "id": "187478",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/11\/2024 10:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187546": {
                    "id": "187546",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2024 07:57",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "187598": {
                    "id": "187598",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2024 15:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187600": {
                    "id": "187600",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/11\/2024 15:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "187601": {
                    "id": "187601",
                    "fields": {
                        "field_description": "<p>AT confirme la prise een compte de la modification<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2024 15:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187602": {
                    "id": "187602",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BUCHOU Corinne (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2024 15:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS BUCHOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DE BLF<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/11\/2024 15:47:11"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "257961": {
                "nid": 257961,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SAS BUCHOU - 21\/11\/2024 - 21\/11\/2024 - 10:32",
                "author_uid": 26,
                "created": "2024-11-21 10:32:15",
                "changed": "2024-11-22 15:46:46",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SAS BUCHOU - 21\/11\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-11-21 10:32:16"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SAS BUCHOU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "187547": {
                            "id": "187547",
                            "fields": {
                                "field_qr_horodatage": "22\/11\/2024 07:54",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "187477": {
                            "id": "187477",
                            "fields": {
                                "field_qr_horodatage": "21\/11\/2024 10:32",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SAS BUCHOU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE MODIFICATION DE BLF<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>21\/11\/2024 10:29 - BALBOT Iwan : <\/strong>Mail de Mme Valérie ARNAUD pour demander à ce que <u><strong>la touche de raccourcis d'appel \"David ROUX \" soit remplacée&nbsp;par 'Alexande RATTIER au 0688192643\" sur tous les postes. Je demande à At de faire la modification.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "187599": {
                            "id": "187599",
                            "fields": {
                                "field_qr_horodatage": "22\/11\/2024 15:46",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-11-22 15:46:37"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "257962": {
        "nid": 257962,
        "type": "tache",
        "title": "Tache - AMBULANCES KERAVAL - 21\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-21 10:45:53",
        "changed": "2024-12-03 13:06:45",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "187481": {
                    "id": "187481",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Christophe KERAVAL (0298266145). Ligne : Cybera, Fixe, , 0298732579. Christophe indique que les appelants ont bien la possibilité de demander à être rappelé automatiquement mais que les personnes en prise d'appel n'ont pas de signalement de l'appel et que le rappel ne se lance pas. Je remonte l'information au support Cybera pour prise en charge.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/11\/2024 10:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187641": {
                    "id": "187641",
                    "fields": {
                        "field_description": "<p>Je relance Cybera ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2024 17:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187922": {
                    "id": "187922",
                    "fields": {
                        "field_description": "<p>Echange entre le client et Cyril Wellenstein pour mettre en place le rappel automatique avec une nouvelle stratégie d'appel. Mise en place prévu pour demain soir - élément sur Voix et musique actuelle transmis par mail à Cyril. Faire point avec le client Lundi prochain suite à la mise en place. Voir pour les statitiques intéressantes à fournir au client (échange en cours avec Cybera)<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/11\/2024 17:26",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "10"
                    }
                },
                "188239": {
                    "id": "188239",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/12\/2024 13:06",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "188240": {
                    "id": "188240",
                    "fields": {
                        "field_description": "<p>Mise en place du rappel automatique - Test et retour client OK Mail en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/12\/2024 13:06",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "188241": {
                    "id": "188241",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KERAVAL Christophe (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/12\/2024 13:06",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AMBULANCES KERAVAL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RAPEL AUTOMATIQUE KO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/12\/2024 13:06:37"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "258085": {
        "nid": 258085,
        "type": "tache",
        "title": "Tache - BODADOU - 22\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-22 09:12:49",
        "changed": "2024-12-02 11:41:54",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "187550": {
                    "id": "187550",
                    "fields": {
                        "field_description": "<p>Ligne : Bouygues, Fixe, , 0842269746. CT avec Christele&nbsp; (ext 250 - 0660463774) qui est sur le site de Fouesnant. Ils ont subit une coupure d'electricité hier et depuis, elle ne parvient plus à intégre son casque sur 3CX. Elle à redémarré plusieur fois l'application sans succès, le casque n'apparait plus dans les paramètres audio. Je demande à Cybera de la recontacter. Nesrine la rappelle pour l'assister dans les paramétrages.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2024 09:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187639": {
                    "id": "187639",
                    "fields": {
                        "field_description": "<p>Je relance Cybera ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2024 17:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187921": {
                    "id": "187921",
                    "fields": {
                        "field_description": "<p>Cybera a cherché à joindre la cliente mais celle-ci était indisponible, mail transmis par Cybera à la cliente demandant a être recontacté pour avancer sur le problème du casque. revoir avec Cybera si ok avant fin de semaine sinon voir pour programmer un RDV téléphonique avec la cliente et Cybera pour régler ce soucis suite à la coupure électrique.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/11\/2024 17:26",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "188081": {
                    "id": "188081",
                    "fields": {
                        "field_description": "<p>Message laissé sur le portable de de Christele&nbsp;0660463774 - Cybera n'a pas eu de retour à son mail. Je lui indique de nous rappeler pour savoir si son soucis est réglé. Si non, pour lui indiquer un créneau pour que Cybera puisse la joindre afin de régler cela.&nbsp;<br \/>\r\nSi pas de retour d'ici début de semaine prochaine, je considérerais le problème comme résolu.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/11\/2024 10:42",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188130": {
                    "id": "188130",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/12\/2024 11:41",
                        "field_description_auteur": "Yann"
                    }
                },
                "188131": {
                    "id": "188131",
                    "fields": {
                        "field_description": "<p>Retour de Christele aujourd'hui, casque de nouveau ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/12\/2024 11:41",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188132": {
                    "id": "188132",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/12\/2024 11:41",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KPF] - CASQUE IMPOSSIBLE A PARAMETRER<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/12\/2024 11:41:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "258086": {
        "nid": 258086,
        "type": "tache",
        "title": "Tache - LE COCORICO  - 22\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-22 09:31:10",
        "changed": "2025-01-22 12:30:36",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "187564": {
                    "id": "187564",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Fixe, 0257525080. David Castro m'indique vouloir changer un poste filaire par un poste sans fil. Il m'indique qu'il souhaite changer un Yealink W73P. Il s'agit déja d'un poste sans fil. Je lui demande donc de m'indiquer le n° de la MAC du poste à remplacer et lui transmets le choix des postes.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2024 09:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "188221": {
                    "id": "188221",
                    "fields": {
                        "field_description": "<p>BDC signé en PJ.<br \/>\r\nChoix du poste <strong>yeahlink w73P<\/strong><br \/>\r\nMAC : <strong>805E0C484B7B<\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/12\/2024 11:42",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188324": {
                    "id": "188324",
                    "fields": {
                        "field_description": "<p><u><strong>Nico, tu trouveras en PJ le BDC signé pour la commande du nouveau poste pour le cocorico.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/12\/2024 09:34",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188326": {
                    "id": "188326",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - SAV - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/12\/2024 09:54",
                        "field_description_auteur": "Yann"
                    }
                },
                "188365": {
                    "id": "188365",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/12\/2024 14:19",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188370": {
                    "id": "188370",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/12\/2024 14:43",
                        "field_description_auteur": "Yann"
                    }
                },
                "188416": {
                    "id": "188416",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - SAV - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/12\/2024 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "188421": {
                    "id": "188421",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/12\/2024 10:39",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188432": {
                    "id": "188432",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/12\/2024 11:44",
                        "field_description_auteur": "Yann"
                    }
                },
                "188485": {
                    "id": "188485",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - SAV - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2024 00:40",
                        "field_description_auteur": "anon0"
                    }
                },
                "188490": {
                    "id": "188490",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2024 08:31",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188497": {
                    "id": "188497",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2024 09:52",
                        "field_description_auteur": "Yann"
                    }
                },
                "188554": {
                    "id": "188554",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - SAV - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/12\/2024 00:40",
                        "field_description_auteur": "anon0"
                    }
                },
                "190119": {
                    "id": "190119",
                    "fields": {
                        "field_description": "<p>Je fais suivre le RMA ce jour à David pour retour de l'ancien poste<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/12\/2024 12:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190591": {
                    "id": "190591",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/12\/2024 11:35",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190599": {
                    "id": "190599",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/12\/2024 12:10",
                        "field_description_auteur": "Yann"
                    }
                },
                "190664": {
                    "id": "190664",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - SAV - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2024 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "190906": {
                    "id": "190906",
                    "fields": {
                        "field_description": "<p>MV laissé sur le portable de David Castro pour rappel renvoie de l'ancien poste, et du suivi à nous faire parvenir.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/12\/2024 09:26",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191154": {
                    "id": "191154",
                    "fields": {
                        "field_description": "<p>Pas de retour de David à ce jour. Relance à effectuer semaine prochaine.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/12\/2024 12:16",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191378": {
                    "id": "191378",
                    "fields": {
                        "field_description": "<p>Nouveau DECT reçu et installé. Vérification auprès d'actif Telecom pour voir si il voit bien le DECT provisionné, et si tout est ok, lever le renvoie d'appel.&nbsp;<br \/>\r\nVérifier aussi le retour de l'ancien poste une fois que tout sera OK&nbsp;auprès de David.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/01\/2025 13:02",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191397": {
                    "id": "191397",
                    "fields": {
                        "field_description": "<p><u><strong>DECT installé vendredi avec David, nico, peux-tu me dire si tu le vois provisionné ? (MAC 805E0C484B7B)&nbsp;Et si oui, lever&nbsp;le renvoie d'appel vers mobile qui avait été installé en attendant ? Merci ! (et bon courage pour la reprise !)<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/01\/2025 09:44",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191399": {
                    "id": "191399",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 09:47",
                        "field_description_auteur": "Yann"
                    }
                },
                "191417": {
                    "id": "191417",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 10:46",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "191424": {
                    "id": "191424",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 11:01",
                        "field_description_auteur": "Yann"
                    }
                },
                "191435": {
                    "id": "191435",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 11:28",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "191447": {
                    "id": "191447",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 12:00",
                        "field_description_auteur": "Yann"
                    }
                },
                "191455": {
                    "id": "191455",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 12:09",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "191457": {
                    "id": "191457",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 12:14",
                        "field_description_auteur": "Yann"
                    }
                },
                "191553": {
                    "id": "191553",
                    "fields": {
                        "field_description": "<p>Mr Castro doit me rappeler en après midi pour finaliser l'installation du nouveau DECT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/01\/2025 11:04",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191669": {
                    "id": "191669",
                    "fields": {
                        "field_description": "<p>CT avec David, il m'indique que le nouveau DECT sonne et fait apparaitre 6 appels en absence. Pas de reset a faire pour le moment.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/01\/2025 15:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191854": {
                    "id": "191854",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/01\/2025 09:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "191858": {
                    "id": "191858",
                    "fields": {
                        "field_description": "<p>Je relance David CASTRO par mail ce jour avec le RMA et lui demande la preuve d'envoi de l'ancien poste filaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/01\/2025 09:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191928": {
                    "id": "191928",
                    "fields": {
                        "field_description": "<p>CT avec David. Il renvoi les poste ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/01\/2025 15:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192459": {
                    "id": "192459",
                    "fields": {
                        "field_description": "<p>Mail de David avec la preuve de dépot d'envoi de l'ancien DECT<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/01\/2025 10:45",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192460": {
                    "id": "192460",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2025 10:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192561": {
                    "id": "192561",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2025 16:16",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "192563": {
                    "id": "192563",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2025 16:18",
                        "field_description_auteur": "Yann"
                    }
                },
                "192814": {
                    "id": "192814",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/01\/2025 12:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "192815": {
                    "id": "192815",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CASTRO  David (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/01\/2025 12:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LE COCORICO "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE REMPLACEMENT DE POSTE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/01\/2025 12:30:31"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "190120": {
                    "id": "190120",
                    "fields": {
                        "field_ci_horodatage": "13\/12\/2024 12:15",
                        "field_ci_gestionnaire": "Iwan BALBOT",
                        "field_ci_commentaire": "Confirmer le renvoi du poste auprès de David"
                    }
                },
                "191379": {
                    "id": "191379",
                    "fields": {
                        "field_ci_horodatage": "03\/01\/2025 15:15",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Programmer QR pour lundi matin et vérifier si DECT provisionné.  "
                    }
                },
                "191834": {
                    "id": "191834",
                    "fields": {
                        "field_ci_horodatage": "10\/01\/2025 14:15",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Si nouveau DECT OK (voir déploiement associé) et que renvoi d'appel levé, demande le retour de l'ancien poste avec RMA à fournir à Actif telecom qui est toujours en attente du retour de l'ancien Yeahlink OVH"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/01\/2025 12:30:31"
        },
        "questions_reponses": {
            "258460": {
                "nid": 258460,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - LE COCORICO  - 22\/11\/2024 - 04\/12\/2024 - 09:54",
                "author_uid": 26,
                "created": "2024-12-04 09:54:55",
                "changed": "2025-01-20 16:18:02",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - LE COCORICO  - 22\/11\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - SAV - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-20 10:46:51"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "LE COCORICO "
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "188366": {
                            "id": "188366",
                            "fields": {
                                "field_qr_horodatage": "04\/12\/2024 14:19",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Pas de PJ<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "188422": {
                            "id": "188422",
                            "fields": {
                                "field_qr_horodatage": "05\/12\/2024 10:32",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Tu peux me confirmer l'adresse de livraison avec&nbsp;le contact + mail<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "188491": {
                            "id": "188491",
                            "fields": {
                                "field_qr_horodatage": "06\/12\/2024 08:31",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Tu as le RMA en PJ<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "190592": {
                            "id": "190592",
                            "fields": {
                                "field_qr_horodatage": "18\/12\/2024 11:30",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Tu pourras m'envoyer la preuve d'envoi du client stp.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "192562": {
                            "id": "192562",
                            "fields": {
                                "field_qr_horodatage": "20\/01\/2025 16:16",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "188325": {
                            "id": "188325",
                            "fields": {
                                "field_qr_horodatage": "04\/12\/2024 09:54",
                                "field_qr_message": "<p>Type de Demande : SAV<\/p>\r\n\r\n<p>Société concerné : LE COCORICO <\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE REMPLACEMENT DE POSTE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>04\/12\/2024 09:34 - CHASSIER Yann : <\/strong><u><strong>Nico, tu trouveras en PJ le BDC signé pour la commande du nouveau poste pour le cocorico.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><li><strong>03\/12\/2024 11:42 - CHASSIER Yann : <\/strong>BDC signé en PJ.<br \/>\r\nChoix du poste <strong>yeahlink w73P<\/strong><br \/>\r\nMAC : <strong>805E0C484B7B<\/strong><br\/>\r\n<\/li><li><strong>22\/11\/2024 09:29 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Fixe, 0257525080. David Castro m'indique vouloir changer un poste filaire par un poste sans fil. Il m'indique qu'il souhaite changer un Yealink W73P. Il s'agit déja d'un poste sans fil. Je lui demande donc de m'indiquer le n° de la MAC du poste à remplacer et lui transmets le choix des postes.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "188371": {
                            "id": "188371",
                            "fields": {
                                "field_qr_horodatage": "04\/12\/2024 14:42",
                                "field_qr_message": "<p>Effectivement... C'est Corrigé !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "188433": {
                            "id": "188433",
                            "fields": {
                                "field_qr_horodatage": "05\/12\/2024 11:43",
                                "field_qr_message": "<p>Nico, 1 Rue Jean Marie Le Bris - 29200 BREST - David Castro -&nbsp;<a href=\"mailto:david.castro@jardin-hiver.fr\"><i>david.castro@jardin-hiver.fr<\/i><\/a><\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "190600": {
                            "id": "190600",
                            "fields": {
                                "field_qr_horodatage": "18\/12\/2024 12:08",
                                "field_qr_message": "<p>Nico, c'est noté !&nbsp;<br \/>\r\nPour l'instant cela n'a pas été envoyé par Mr Castro. Je viens de lui laisser un message pour qu\"il nous transmette cela une fois fait.&nbsp;<br \/>\r\nJe te tiens informé.<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "192461": {
                            "id": "192461",
                            "fields": {
                                "field_qr_horodatage": "20\/01\/2025 10:46",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>L'ancien poste à été expédié vendredi dernier<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-20 16:17:54"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "260506": {
                "nid": 260506,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - LE COCORICO  - 22\/11\/2024 - 06\/01\/2025 - 09:47",
                "author_uid": 26,
                "created": "2025-01-06 09:47:58",
                "changed": "2025-01-13 09:15:03",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - LE COCORICO  - 22\/11\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-06 12:14:25"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "LE COCORICO "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "191418": {
                            "id": "191418",
                            "fields": {
                                "field_qr_horodatage": "06\/01\/2025 10:39",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Cette MAC n'est rattachée à aucune ligne, à mon avis c'est la base de l'ancien téléphone...<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "191436": {
                            "id": "191436",
                            "fields": {
                                "field_qr_horodatage": "06\/01\/2025 11:26",
                                "field_qr_message": "<p>ça doit être cette MAC&nbsp;805E0C49DA90 qui n'est pas provisionnée...<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "191456": {
                            "id": "191456",
                            "fields": {
                                "field_qr_horodatage": "06\/01\/2025 12:09",
                                "field_qr_message": "<p>Vérifie bien tout avant de lancer un reset stp.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "191398": {
                            "id": "191398",
                            "fields": {
                                "field_qr_horodatage": "06\/01\/2025 09:47",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : LE COCORICO <\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE REMPLACEMENT DE POSTE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>06\/01\/2025 09:44 - CHASSIER Yann : <\/strong><u><strong>DECT installé vendredi avec David, nico, peux-tu me dire si tu le vois provisionné ? (MAC 805E0C484B7B)&nbsp;Et si oui, lever&nbsp;le renvoie d'appel vers mobile qui avait été installé en attendant ? Merci ! (et bon courage pour la reprise !)<\/strong><\/u><br\/>\r\n<\/li><li><strong>03\/01\/2025 13:02 - CHASSIER Yann : <\/strong>Nouveau DECT reçu et installé. Vérification auprès d'actif Telecom pour voir si il voit bien le DECT provisionné, et si tout est ok, lever le renvoie d'appel.&nbsp;<br \/>\r\nVérifier aussi le retour de l'ancien poste une fois que tout sera OK&nbsp;auprès de David.&nbsp;<br\/>\r\n<\/li><li><strong>30\/12\/2024 12:16 - CHASSIER Yann : <\/strong>Pas de retour de David à ce jour. Relance à effectuer semaine prochaine.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "191425": {
                            "id": "191425",
                            "fields": {
                                "field_qr_horodatage": "06\/01\/2025 10:54",
                                "field_qr_message": "<p>Oui, c'est moi qui t'ai donné le mauvais MAC... Effectivement c'est bien l'ancien du poste fixe, David ne nous pas communiqué le MAC du nouveau DECT. C'est en remplacement de l'ancien&nbsp;Yealink T54W de l'accueil. Tu sais à quelle ligne direct cela correspond ? (0972362088\/&nbsp;0972362096\/&nbsp;0972362091 ?) Sinon, je vois avec David pour avoir le MAC de la base, ce sera plus simple, mais je n'aurai un retour que cet après-midi !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "191448": {
                            "id": "191448",
                            "fields": {
                                "field_qr_horodatage": "06\/01\/2025 11:59",
                                "field_qr_message": "<p>Ok top, je vois avec David pour faire le reset de sa base. Je te dis quand c'est fait.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "191458": {
                            "id": "191458",
                            "fields": {
                                "field_qr_horodatage": "06\/01\/2025 12:11",
                                "field_qr_message": "<p>C'est noté, j'avais prévu de faire vérifier avec David le MAC avant d'entamer quoique ce soit ;)&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "191855": {
                            "id": "191855",
                            "fields": {
                                "field_qr_horodatage": "13\/01\/2025 09:14",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Les postes sont tous fonctionnels.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-13 09:14:21"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "258087": {
        "nid": 258087,
        "type": "tache",
        "title": "Tache - Tromelin - 22\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-22 09:52:39",
        "changed": "2024-11-27 17:47:16",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "187571": {
                    "id": "187571",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). Elle demande si Catherine (ext 209394) peut enregistrer un message depuis son extension (209394) sans que cela ne modifie toute la messagerie. Je demande à Cybera de la recontacter pour faire le point sur la stratégie et comment procéder pour obtenir le résultat souhaité. Cyril W va la recontacter directement pour traiter sa demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2024 09:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187917": {
                    "id": "187917",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/11\/2024 17:47",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "187918": {
                    "id": "187918",
                    "fields": {
                        "field_description": "<p>Cybera a recontacté la cliente et a traiter le problèem directement avec la cliente. je clôture la tâche.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/11\/2024 17:44",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "187919": {
                    "id": "187919",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/11\/2024 17:47",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE MESSAGERIE - POSTE 209394<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/11\/2024 17:44:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "258104": {
        "nid": 258104,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 22\/11\/2024",
        "author_uid": 6406,
        "created": "2024-11-22 17:20:32",
        "changed": "2024-11-22 17:20:32",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-11-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "187633": {
                    "id": "187633",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Chloé DOUARINOU (Ext 2903) a quitté l'entreprise en modifiant l'intitulé de son staut 3CX. Je transmet le QR code correspondant à Alexia pour qu'elle modifie l'intitulé et puisse mettre l'extension en veille puis la réattribuer si besoin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/11\/2024 17:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "187634": {
                    "id": "187634",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/11\/2024 17:20",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE QR CODE - EXTENSION 2903<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/11\/2024 17:17:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        }
    },
    "258431": {
        "nid": 258431,
        "type": "tache",
        "title": "Tache - BRETAGNE DEVELOPPEMENT PAYSAGE - 27\/11\/2024",
        "author_uid": 7180,
        "created": "2024-11-27 16:36:38",
        "changed": "2024-12-03 12:12:23",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "187910": {
                    "id": "187910",
                    "fields": {
                        "field_description": "<p>L'agence de Saint Renan a été fermé. Demande de résiliation du fixe ci dessous.<br \/>\r\n<u><strong>Ligne : Actif Telecom, Fixe et Internet, 0975280514<br \/>\r\nLigne : Actif Telecom, Fixe et Internet, 0972627547<br \/>\r\nNico, peux-tu procéder à la résiliation des lignes ci-dessus ? Merci !<\/strong><\/u><br \/>\r\n<br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/11\/2024 16:32",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "187914": {
                    "id": "187914",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/11\/2024 16:37",
                        "field_description_auteur": "Yann"
                    }
                },
                "187931": {
                    "id": "187931",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/11\/2024 09:49",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "187993": {
                    "id": "187993",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/11\/2024 15:23",
                        "field_description_auteur": "Yann"
                    }
                },
                "188016": {
                    "id": "188016",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/11\/2024 16:43",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188089": {
                    "id": "188089",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/11\/2024 14:15",
                        "field_description_auteur": "Yann"
                    }
                },
                "188161": {
                    "id": "188161",
                    "fields": {
                        "field_description": "<p>Transmission AR à Mme Rieu.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/12\/2024 16:59",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188182": {
                    "id": "188182",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/12\/2024 09:12",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188190": {
                    "id": "188190",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/12\/2024 09:57",
                        "field_description_auteur": "Yann"
                    }
                },
                "188192": {
                    "id": "188192",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/12\/2024 10:16",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188195": {
                    "id": "188195",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/12\/2024 10:19",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188197": {
                    "id": "188197",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/12\/2024 10:28",
                        "field_description_auteur": "Yann"
                    }
                },
                "188199": {
                    "id": "188199",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/12\/2024 10:33",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188228": {
                    "id": "188228",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par LE JEUNE Sébastien (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/12\/2024 12:08",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "188229": {
                    "id": "188229",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/12\/2024 12:12",
                        "field_description_auteur": "Yann"
                    }
                },
                "188230": {
                    "id": "188230",
                    "fields": {
                        "field_description": "<p>Résiliation prise en compte pour fin du mois.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/12\/2024 12:12",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188231": {
                    "id": "188231",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RIEU Sarah (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/12\/2024 12:12",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BRETAGNE DEVELOPPEMENT PAYSAGE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RESILIATION FIXE AT&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/12\/2024 12:12:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "258432": {
                "nid": 258432,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - BRETAGNE DEVELOPPEMENT PAYSAGE - 27\/11\/2024 - 27\/11\/2024 - 16:37",
                "author_uid": 26,
                "created": "2024-11-27 16:37:15",
                "changed": "2024-12-03 12:08:46",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - BRETAGNE DEVELOPPEMENT PAYSAGE - 27\/11\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-03 10:28:21"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "BRETAGNE DEVELOPPEMENT PAYSAGE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "187932": {
                            "id": "187932",
                            "fields": {
                                "field_qr_horodatage": "28\/11\/2024 09:49",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>La première n'existe pas et ce client n'a qu'une ligne...<\/p>\r\n\r\n<p>Il y a aussi des changements tarifaires puisque j'ai aussi un ADSL<\/p>\r\n\r\n<p>Le RAM pour le poste est en PJ.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "188017": {
                            "id": "188017",
                            "fields": {
                                "field_qr_horodatage": "28\/11\/2024 16:42",
                                "field_qr_message": "<p>Et l'ADSL il est facturé comment puique c'est un pack avec la ligne ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "188183": {
                            "id": "188183",
                            "fields": {
                                "field_qr_horodatage": "03\/12\/2024 09:10",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>C'est bien le VDSL&nbsp;25&nbsp;Rue Jean Marie Birrien&nbsp;29520&nbsp;Chateauneuf Du Faou ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "188193": {
                            "id": "188193",
                            "fields": {
                                "field_qr_horodatage": "03\/12\/2024 10:06",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Chez moi ça s'appelle VAUTHELIN PAYSAGES...<\/p>\r\n\r\n<p>L'ADSL est résilié côté client depuis le 31\/03\/2024 mais par contre toujours actif côté fournisseur.<\/p>\r\n\r\n<p>Il faut tirer ça au&nbsp;clair.stp.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "188196": {
                            "id": "188196",
                            "fields": {
                                "field_qr_horodatage": "03\/12\/2024 10:19",
                                "field_qr_message": "<p>Le RMA pour le routeur est en PJ<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "188200": {
                            "id": "188200",
                            "fields": {
                                "field_qr_horodatage": "03\/12\/2024 10:31",
                                "field_qr_message": "<p>Ok mais comment se fait-il que le client ne paye plus depuis le 31\/03&nbsp; alors que l'accès n'était pas résilié et que visiblement il en fait la demande que maintenant ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "187913": {
                            "id": "187913",
                            "fields": {
                                "field_qr_horodatage": "27\/11\/2024 16:37",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : BRETAGNE DEVELOPPEMENT PAYSAGE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>RESILIATION FIXE AT&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>27\/11\/2024 16:32 - CHASSIER Yann : <\/strong>L'agence de Saint Renan a été fermé. Demande de résiliation du fixe ci dessous.<br \/>\r\n<u><strong>Ligne : Actif Telecom, Fixe et Internet, 0975280514<br \/>\r\nLigne : Actif Telecom, Fixe et Internet, 0972627547<br \/>\r\nNico, peux-tu procéder à la résiliation des lignes ci-dessus ? Merci !<\/strong><\/u><br \/>\r\n<br \/>\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "187994": {
                            "id": "187994",
                            "fields": {
                                "field_qr_horodatage": "28\/11\/2024 15:20",
                                "field_qr_message": "<p>Nico, merci pour le retour ! C'est moi qui ai sélectionné l'ensemble des lignes pour ce site... Effectivement&nbsp; c'est simplement le standard téléphonique à résilier, seule ligne présente&nbsp;. Merci pour la RAM, je transmet cela à Mme Rieu.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "188090": {
                            "id": "188090",
                            "fields": {
                                "field_qr_horodatage": "29\/11\/2024 13:55",
                                "field_qr_message": "<p>Nico, j'ai vu avec Sébastien, l'ADSL et le standard sont en résiliation, vu que l'entrepôt ferme, il n'y aura plus rien. On résilie les deux. Merci&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "188191": {
                            "id": "188191",
                            "fields": {
                                "field_qr_horodatage": "03\/12\/2024 09:31",
                                "field_qr_message": "<p>Nico c'est au 10 Rue des Artisans, 29290 Saint-Renan !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "188198": {
                            "id": "188198",
                            "fields": {
                                "field_qr_horodatage": "03\/12\/2024 10:20",
                                "field_qr_message": "<p>Nico, C'est bien eux ! Vauthelin paysages est leur ancien nom, maintenant devenu&nbsp;BRETAGNE DEVELOPPEMENT PAYSAGE. Ok c'est noté.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-03 12:08:20"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "258442": {
        "nid": 258442,
        "type": "tache",
        "title": "Tache - GBK - 28\/11\/2024",
        "author_uid": 3,
        "created": "2024-11-28 16:16:19",
        "changed": "2024-12-23 11:28:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-11-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "188009": {
                    "id": "188009",
                    "fields": {
                        "field_description": "<p>Mail du client avec confirmation de son choix sur le Studio + facturation à 50€ HT :<\/p>\r\n\r\n<p><u><strong>Musique : 8920 + Voix Ingrid<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Message à enregistrer et positionner en prédécroché (en lieu et place de l'ancien prédécroché d'Optic Lamy - Carhaix) :<\/strong><\/u><\/p>\r\n\r\n<p><em>Bonjour et bienvenue chez votre opticien Krys de Carhaix<\/em><br \/>\r\n<i><em>Nous ne pouvons vous répondre pour le moment.<\/em><br \/>\r\n<em>Notre magasin est ouvert du lundi au vendredi de 9H à 12H et de 14H à 19H et le samedi de 9H à 12H et de 14h00 à 18h00<\/em><br \/>\r\n<em>Au plaisir de vous accueillir&nbsp;<\/em><br \/>\r\n<em>Retrouvez nous sur Krys.com<\/em><\/i><br \/>\r\n<em>[Ce répondeur ne prend pas de message<\/em><\/p>\r\n\r\n<p><u><strong>Mise en place à faire pour la réouverture le 10\/12\/24.<\/strong><\/u><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/11\/2024 16:11",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "188011": {
                    "id": "188011",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/11\/2024 16:17",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "188188": {
                    "id": "188188",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/12\/2024 09:53",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188213": {
                    "id": "188213",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/12\/2024 11:18",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "188306": {
                    "id": "188306",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/12\/2024 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "188313": {
                    "id": "188313",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/12\/2024 08:53",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188412": {
                    "id": "188412",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/12\/2024 17:09",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "188415": {
                    "id": "188415",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/12\/2024 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "188425": {
                    "id": "188425",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/12\/2024 10:46",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188440": {
                    "id": "188440",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gwendal BRIAND (0632712554). Le client a choisit une musique non libre de droit, je lui demande de faire un autre choix avec une musique sans droit afin d'éviter de payer la SACEM. le client doit revenir vers mois pour finaliser le message à mettre en place.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/12\/2024 13:04",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "188441": {
                    "id": "188441",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/12\/2024 13:06",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "188484": {
                    "id": "188484",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2024 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "188515": {
                    "id": "188515",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2024 12:02",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "188517": {
                    "id": "188517",
                    "fields": {
                        "field_description": "Retour client avec musique libre de droit - transmis à ACTIF Telecom pour réaliser le message.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/12\/2024 12:04",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "188553": {
                    "id": "188553",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/12\/2024 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "189786": {
                    "id": "189786",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gwendal BRIAND (0632712554). Message laissé au client suite à sa demande de modification de la stratégie d'appel. Je demande à être recontacté. Message Studio en cours de finalisation côté ACTIF TLECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/12\/2024 14:25",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "189882": {
                    "id": "189882",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gwendal BRIAND (0632712554). Message à nouveau laissé sur le répondeur pour mise en place d'une nouvelle stratégie d'appel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2024 14:16",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "189935": {
                    "id": "189935",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/12\/2024 09:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190337": {
                    "id": "190337",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/12\/2024 15:48",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "190397": {
                    "id": "190397",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/12\/2024 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "190407": {
                    "id": "190407",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/12\/2024 09:21",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190518": {
                    "id": "190518",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par LE JEUNE Sébastien (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/12\/2024 15:02",
                        "field_description_auteur": "LE JEUNE Sébastien"
                    }
                },
                "190519": {
                    "id": "190519",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gwendal BRIAND (0632712554). Point avec le client tout est ok hormis le téléphone Atelier (Cf.QR). Voir si le client arrive à triouver le mode ne pas déranger sur le téléphone ou passer sur site si nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/12\/2024 15:03",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "5"
                    }
                },
                "190983": {
                    "id": "190983",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/12\/2024 11:28",
                        "field_description_auteur": "Yann"
                    }
                },
                "190984": {
                    "id": "190984",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIAND Gwendal (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 11:28",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GBK"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>Création message Studio et changement du prédécroché<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/12\/2024 11:28:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "190328": {
                    "id": "190328",
                    "fields": {
                        "field_ci_horodatage": "16\/12\/2024 15:30",
                        "field_ci_gestionnaire": "LE JEUNE Sébastien",
                        "field_ci_commentaire": "09 72 38 30 69\r\n09 72 38 30 81\r\n09 72 38 31 08\r\n09 72 51 11 36"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/12\/2024 11:28:04"
        },
        "questions_reponses": {
            "258443": {
                "nid": 258443,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GBK - 28\/11\/2024 - 28\/11\/2024 - 16:17",
                "author_uid": 26,
                "created": "2024-11-28 16:17:02",
                "changed": "2024-12-17 15:02:10",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GBK - 28\/11\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-17 00:20:18"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GBK"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "188189": {
                            "id": "188189",
                            "fields": {
                                "field_qr_horodatage": "03\/12\/2024 09:52",
                                "field_qr_message": "<p>Séb,<\/p>\r\n\r\n<p><em>[Ce répondeur ne prend pas de message &gt; c'est un prédécroché...<\/em><\/p>\r\n\r\n<p><em>On met pas ça ?<\/em><\/p>\r\n\r\n<p><em>Merci<\/em><\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "188314": {
                            "id": "188314",
                            "fields": {
                                "field_qr_horodatage": "04\/12\/2024 08:52",
                                "field_qr_message": "<p>Séb,<\/p>\r\n\r\n<p>Tu m'avais parlé d'un répondeur, je ne le vois pas<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "188426": {
                            "id": "188426",
                            "fields": {
                                "field_qr_horodatage": "05\/12\/2024 10:39",
                                "field_qr_message": "<p>Séb,<\/p>\r\n\r\n<p>C'est une musique avec droit, il me faut le contact (mail aussi) qui recevra la facture annuel des droits.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "189936": {
                            "id": "189936",
                            "fields": {
                                "field_qr_horodatage": "12\/12\/2024 08:54",
                                "field_qr_message": "<p>Salut Séb,<\/p>\r\n\r\n<p>Les messages sont en place sauf pour une attente je ne retrouve pas le 09<\/p>\r\n\r\n<p>J'ai comme mac :<\/p>\r\n\r\n<p>805EC095DDD3<\/p>\r\n\r\n<p>589EC6197222<\/p>\r\n\r\n<p>589EC64187AE<\/p>\r\n\r\n<p>Il me faut la 4ème MAC<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "190408": {
                            "id": "190408",
                            "fields": {
                                "field_qr_horodatage": "17\/12\/2024 09:05",
                                "field_qr_message": "<p>Salut Séb,<\/p>\r\n\r\n<p>Je sais pas d'où sortent&nbsp;ces 09 et il y a 3 postes qui sonnet en même temps. La 4ème ligne c'est un faxtomail donc ras :<\/p>\r\n\r\n<p>09 72 38 30 69<\/p>\r\n\r\n<p>09 72 38 30 81<\/p>\r\n\r\n<p>09 72 38 31 08<\/p>\r\n\r\n<p>Les 3 postes sont provisionnés donc si ils ne fonctionnent pas en appels entrants (tester aussi les sortants) c'est un pb de réseau (firewall&nbsp;ou switch ou routeur a redémarrer)<\/p>\r\n\r\n<p>@+<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "188010": {
                            "id": "188010",
                            "fields": {
                                "field_qr_horodatage": "28\/11\/2024 16:17",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GBK<\/p>\r\n\r\n<p>Objet :&nbsp;<p>Création message Studio et changement du prédécroché<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>28\/11\/2024 16:11 - LE JEUNE Sébastien : <\/strong>Mail du client avec confirmation de son choix sur le Studio + facturation à 50€ HT :<br\/>\r\n\r\n<u><strong>Musique : 8920 + Voix Ingrid<\/strong><\/u><br\/>\r\n\r\n<u><strong>Message à enregistrer et positionner en prédécroché (en lieu et place de l'ancien prédécroché d'Optic Lamy - Carhaix) :<\/strong><\/u><br\/>\r\n\r\n<em>Bonjour et bienvenue chez votre opticien Krys de Carhaix<\/em><br \/>\r\n<i><em>Nous ne pouvons vous répondre pour le moment.<\/em><br \/>\r\n<em>Notre magasin est ouvert du lundi au vendredi de 9H à 12H et de 14H à 19H et le samedi de 9H à 12H et de 14h00 à 18h00<\/em><br \/>\r\n<em>Au plaisir de vous accueillir&nbsp;<\/em><br \/>\r\n<em>Retrouvez nous sur Krys.com<\/em><\/i><br \/>\r\n<em>[Ce répondeur ne prend pas de message<\/em><br\/>\r\n\r\n<u><strong>Mise en place à faire pour la réouverture le 10\/12\/24.<\/strong><\/u><br\/>\r\n\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "LE JEUNE Sébastien"
                            }
                        },
                        "188214": {
                            "id": "188214",
                            "fields": {
                                "field_qr_horodatage": "03\/12\/2024 11:16",
                                "field_qr_message": "<p>Désolé, le message demandé ci-dessous est bien le répondeur Hors horaires d'ouverture à créer et mettre en place.<\/p>\r\n\r\n<p>Il faut donc également <u><strong>créer le prédécroché<\/strong><\/u> :<\/p>\r\n\r\n<p>\"<em><strong>Bonjour et bienvenue chez votre opticien Krys de Carhaix<\/strong><\/em><br \/>\r\n<strong><em><em>Nous allons prendre votre appel.\"<\/em><\/em><\/strong><\/p>\r\n\r\n<p>Et le message d'attente :<\/p>\r\n\r\n<p><strong><em>\"<\/em><\/strong><em><strong>Krys Carhaix vous propose des montures optiques et solaires, des jumelles, ainsi que les piles pour vos appareils auditifs.<\/strong><\/em><\/p>\r\n\r\n<p><em><strong>&nbsp;Nous sommes spécialistes en lentilles de contact et en freination de la myopie et vous proposons le contrôle de votre vue, si vous avez plus de 16 ans, avec ou sans rendez vous du lundi au samedi.<\/strong><\/em><\/p>\r\n\r\n<p><em><strong>Vous pouvez nous retrouvez nous sur&nbsp;<a href=\"http:\/\/krys.com\/\">Krys.com<\/a>&nbsp;pour une prise de rendez vous ou bien attendre que nous prenions votre appel.\"<\/strong><\/em><\/p>\r\n\r\n<p>Je reste à disposition si nécessaire.<\/p>\r\n",
                                "field_qr_m_contact": "LE JEUNE Sébastien"
                            }
                        },
                        "188413": {
                            "id": "188413",
                            "fields": {
                                "field_qr_horodatage": "04\/12\/2024 17:07",
                                "field_qr_message": "<p>Plus haut dans nos échanges, c'est bien un message de répondeur à créer :<\/p>\r\n\r\n<p><em>Bonjour et bienvenue chez votre opticien Krys de Carhaix<\/em><br \/>\r\n<i><em>Nous ne pouvons vous répondre pour le moment.<\/em><br \/>\r\n<em>Notre magasin est ouvert du lundi au vendredi de 9H à 12H et de 14H à 19H et le samedi de 9H à 12H et de 14h00 à 18h00<\/em><br \/>\r\n<em>Au plaisir de vous accueillir&nbsp;<\/em><\/i><\/p>\r\n\r\n<p><i><em>Retrouvez nous sur Krys.com<\/em><\/i><\/p>\r\n\r\n<p><em>Ce répondeur ne prend pas de message<\/em><\/p>\r\n",
                                "field_qr_m_contact": "LE JEUNE Sébastien"
                            }
                        },
                        "188442": {
                            "id": "188442",
                            "fields": {
                                "field_qr_horodatage": "05\/12\/2024 13:06",
                                "field_qr_message": "<p>Appel téléphonique à Gwendal BRIAND (0632712554). Le client a choisit une musique non libre de droit, je lui demande de faire un autre choix avec une musique sans droit afin d'éviter de payer la SACEM. le client doit revenir vers mois pour finaliser le message à mettre en place.<\/p>\r\n",
                                "field_qr_m_contact": "LE JEUNE Sébastien"
                            }
                        },
                        "188516": {
                            "id": "188516",
                            "fields": {
                                "field_qr_horodatage": "06\/12\/2024 12:01",
                                "field_qr_message": "<p>Voici la musique libre de droit selectionnée&nbsp;12373<\/p>\r\n",
                                "field_qr_m_contact": "LE JEUNE Sébastien"
                            }
                        },
                        "190338": {
                            "id": "190338",
                            "fields": {
                                "field_qr_horodatage": "16\/12\/2024 15:46",
                                "field_qr_message": "<ul>\r\n\t<li>805EC095DDD3 – Standard - 09 72 38 30 69&nbsp;(ACCUEIL)<\/li>\r\n\t<li>589EC6197222 – Poste DECT HS sur appels entrants – Appels sortants OK – impossible de faire sonner le poste depuis la borne (ATELIER)<\/li>\r\n\t<li>589EC64187AE - 09<tcxspan tcxhref=\"72383108\" title=\"Call  72 38 31 08\r\n via 3CX\">&nbsp;72 38 31 08<\/tcxspan> (VENTE)<\/li>\r\n\t<li>Pas de 4<sup>ème<\/sup> poste chez le client donc pas de 4<sup>ème<\/sup> adresse MAC<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>0972388109 – Ligne KO &nbsp;en appels entrants<\/p>\r\n\r\n<p>09<tcxspan tcxhref=\"72511136\" title=\"Call  72 51 11 36 via 3CX\">&nbsp;72 51 11 36<\/tcxspan> – Ligne KO en appels entrants<\/p>\r\n\r\n<p>Le client n’a que 2 bornes Gigaset émettrice sur site.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong><u>Stratégie d’appel&nbsp;:<\/u><\/strong><\/p>\r\n\r\n<p><strong><em>Horaire d’ouverture Automatique&nbsp;: Hors haoraires &gt; <u>Message répondeur créé<\/u><\/em><\/strong><\/p>\r\n\r\n<p>Lundi au Vendredi &gt; 09h-12h et 14h -19h<\/p>\r\n\r\n<p>Le samedi &gt; 09h-12h et 14h-18H<\/p>\r\n\r\n<p align=\"left\"><strong>Appel au 0298930314<\/strong> &gt; Tous les postes sonnent avec<strong><u> Message prédécroché créé<\/u><\/strong><\/p>\r\n\r\n<p align=\"left\"><strong>Si pas de réponse de 2 min<\/strong> &gt; alors renvoi sur répondeur heure d’ouverture du client <em>(message à enregistrer par le client sur le poste Accueil <\/em>indiquant qu’il faut recontacter plus tard et que le répondeur ne prend pas de message)<\/p>\r\n\r\n<p align=\"left\"><strong><u>Mettre en place Message d’attente créé <\/u><\/strong>lors de la mise en attente d’un appel sur les postes.<\/p>\r\n",
                                "field_qr_m_contact": "LE JEUNE Sébastien"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-17 15:02:06"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "258454": {
        "nid": 258454,
        "type": "tache",
        "title": "Tache - LE COCORICO  - 03\/12\/2024",
        "author_uid": 7180,
        "created": "2024-12-03 15:26:36",
        "changed": "2024-12-04 09:19:51",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "188261": {
                    "id": "188261",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Fixe, 0257525080<br \/>\r\n<br \/>\r\n<u><strong>Demande de modification des horaires de transfert d'appel,<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>L : 10h - 16h (transfert sur le 06 58 17 11 57)&nbsp;<br \/>\r\nM : 10h - 16h (transfert sur le 06 58 17 11 57)&nbsp;<br \/>\r\nM : 10h - 16h (transfert sur le 06 58 17 11 57)&nbsp;<br \/>\r\nJ : 10h - 16h (transfert sur le 06 58 17 11 57)&nbsp;<br \/>\r\nV : 10h - 16h (transfert sur le 06 58 17 11 57)&nbsp;<br \/>\r\nS : Répondeur jusqu'à 15h puis appel normal<br \/>\r\nD : Appel normal dès 10h.&nbsp;<br \/>\r\n<br \/>\r\nNico, peux-tu mettre cela en place? Merci à toi !&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/12\/2024 15:23",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188264": {
                    "id": "188264",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/12\/2024 15:26",
                        "field_description_auteur": "Yann"
                    }
                },
                "188307": {
                    "id": "188307",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/12\/2024 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "188311": {
                    "id": "188311",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/12\/2024 08:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188321": {
                    "id": "188321",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/12\/2024 09:19",
                        "field_description_auteur": "Yann"
                    }
                },
                "188322": {
                    "id": "188322",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/12\/2024 09:19",
                        "field_description_auteur": "Yann"
                    }
                },
                "188323": {
                    "id": "188323",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CASTRO  David (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/12\/2024 09:19",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LE COCORICO "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DES HORAIRES TRANSFERT D'APPEL.<br \/>\r\n&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/12\/2024 09:19:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "258455": {
                "nid": 258455,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - LE COCORICO  - 03\/12\/2024 - 03\/12\/2024 - 15:26",
                "author_uid": 26,
                "created": "2024-12-03 15:26:49",
                "changed": "2024-12-04 09:19:02",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - LE COCORICO  - 03\/12\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-04 00:10:14"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "LE COCORICO "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "188312": {
                            "id": "188312",
                            "fields": {
                                "field_qr_horodatage": "04\/12\/2024 08:49",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "188263": {
                            "id": "188263",
                            "fields": {
                                "field_qr_horodatage": "03\/12\/2024 15:26",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : LE COCORICO <\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODIFICATION DES HORAIRES TRANSFERT D'APPEL.<br \/>\r\n&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>03\/12\/2024 15:23 - CHASSIER Yann : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Fixe, 0257525080<br \/>\r\n<br \/>\r\n<u><strong>Demande de modification des horaires de transfert d'appel,<\/strong><\/u><br\/>\r\n\r\n<u><strong>L : 10h - 16h (transfert sur le 06 58 17 11 57)&nbsp;<br \/>\r\nM : 10h - 16h (transfert sur le 06 58 17 11 57)&nbsp;<br \/>\r\nM : 10h - 16h (transfert sur le 06 58 17 11 57)&nbsp;<br \/>\r\nJ : 10h - 16h (transfert sur le 06 58 17 11 57)&nbsp;<br \/>\r\nV : 10h - 16h (transfert sur le 06 58 17 11 57)&nbsp;<br \/>\r\nS : Répondeur jusqu'à 15h puis appel normal<br \/>\r\nD : Appel normal dès 10h.&nbsp;<br \/>\r\n<br \/>\r\nNico, peux-tu mettre cela en place? Merci à toi !&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-04 09:18:41"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "258480": {
        "nid": 258480,
        "type": "tache",
        "title": "Tache - S.A.R.L HOLDING 3B - 05\/12\/2024",
        "author_uid": 7180,
        "created": "2024-12-05 16:36:06",
        "changed": "2024-12-06 11:10:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "188470": {
                    "id": "188470",
                    "fields": {
                        "field_description": "<p><u><strong>Facture AT de 264,92 € TTC pour le mois de Février 2024, hors il y a eu un prélévement de&nbsp;844,72 TTC €. Le prélévement à été fait le 11\/03\/2024<\/strong><\/u><br \/>\r\n<br \/>\r\n<strong><u>Nico, j'ai vérifié sur les factures précédentes et suivantes, mais je ne vois pas d'installation ni service supplémentaire qui expliquerait l'écart de prélévement. Est-ce une erreur de facturation, ou&nbsp;une facture manquante ? je sais que tu ne prélèves pas sans facture donc il doit y avoir une raison. Merci à toi !&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/12\/2024 16:35",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "188471": {
                    "id": "188471",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à Delobelle Nicolas (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/12\/2024 16:37",
                        "field_description_auteur": "Yann"
                    }
                },
                "188473": {
                    "id": "188473",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/12\/2024 16:39",
                        "field_description_auteur": "Yann"
                    }
                },
                "188487": {
                    "id": "188487",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2024 01:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "188504": {
                    "id": "188504",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2024 10:45",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "188506": {
                    "id": "188506",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2024 11:09",
                        "field_description_auteur": "Yann"
                    }
                },
                "188508": {
                    "id": "188508",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/12\/2024 11:10",
                        "field_description_auteur": "Yann"
                    }
                },
                "188509": {
                    "id": "188509",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BROUQUEL JULIEN (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/12\/2024 11:10",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "S.A.R.L HOLDING 3B"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ECART DE FACTURE FEVRIER 2024 AT&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/12\/2024 11:10:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "questions_reponses": {
            "258481": {
                "nid": 258481,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - S.A.R.L HOLDING 3B - 05\/12\/2024 - 05\/12\/2024 - 16:39",
                "author_uid": 26,
                "created": "2024-12-05 16:39:16",
                "changed": "2024-12-06 11:09:38",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - S.A.R.L HOLDING 3B - 05\/12\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-06 01:00:39"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "S.A.R.L HOLDING 3B"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "188505": {
                            "id": "188505",
                            "fields": {
                                "field_qr_horodatage": "06\/12\/2024 10:45",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Les factures concernées sont en PJ.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "188472": {
                            "id": "188472",
                            "fields": {
                                "field_qr_horodatage": "05\/12\/2024 16:39",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : S.A.R.L HOLDING 3B<\/p>\r\n\r\n<p>Objet :&nbsp;<p>ECART DE FACTURE FEVRIER 2024 AT&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>05\/12\/2024 16:37 - CHASSIER Yann : <\/strong>Une notification a été envoyée à Delobelle Nicolas (Notification - Tâche - Informations sur tâche).<br\/>\r\n<\/li><li><strong>05\/12\/2024 16:35 - CHASSIER Yann : <\/strong><u><strong>Facture AT de 264,92 € TTC pour le mois de Février 2024, hors il y a eu un prélévement de&nbsp;844,72 TTC €. Le prélévement à été fait le 11\/03\/2024<\/strong><\/u><br \/>\r\n<br \/>\r\n<strong><u>Nico, j'ai vérifié sur les factures précédentes et suivantes, mais je ne vois pas d'installation ni service supplémentaire qui expliquerait l'écart de prélévement. Est-ce une erreur de facturation, ou&nbsp;une facture manquante ? je sais que tu ne prélèves pas sans facture donc il doit y avoir une raison. Merci à toi !&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "188507": {
                            "id": "188507",
                            "fields": {
                                "field_qr_horodatage": "06\/12\/2024 11:09",
                                "field_qr_message": "<p>Merci Nico !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-06 11:09:29"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "258715": {
        "nid": 258715,
        "type": "tache",
        "title": "Tache - AMBULANCES KERAVAL - 10\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-10 09:58:36",
        "changed": "2024-12-11 17:23:13",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "189651": {
                    "id": "189651",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, NDI, 0298266145. CT avec Christophe Keraval qui indique pouvoir passer des appels depuis son poste \"direction, 01\" mais que les appels vers son poste sont impossibles. Je demande à Cybera de vérifier car il semble bien connecté à la file d'appels.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/12\/2024 09:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "189913": {
                    "id": "189913",
                    "fields": {
                        "field_description": "<p>CT avec Christophe. Il fait un test en direct mais sans succès. Je relance Cybera.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2024 16:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "189914": {
                    "id": "189914",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine, elle indique que l'extension n'est pas enregistrée. Elle va joindre directement Christophe.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2024 16:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "189923": {
                    "id": "189923",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/12\/2024 17:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "189924": {
                    "id": "189924",
                    "fields": {
                        "field_description": "<p>Nesrine rappelle Christophe pour redémarrage de la base du DECT. Le tel refonctionne suite au redémarrage.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2024 17:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "189925": {
                    "id": "189925",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KERAVAL Christophe (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/12\/2024 17:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AMBULANCES KERAVAL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS IMPOSSIBLES VERS LE POSTE 01<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/12\/2024 17:22:31"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/12\/2024 17:22:31"
        }
    },
    "258730": {
        "nid": 258730,
        "type": "tache",
        "title": "Tache - GLOAGUEN COUVERTURE - 11\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-11 10:09:07",
        "changed": "2024-12-19 09:32:28",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "189842": {
                    "id": "189842",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexandre PETILLON (0659577899). Ligne : Actif Telecom, Internet, , 0298741539. Ils indique ne pas pouvoir remonter les n° non répondus n'ayant pas laissé de message. Voir en fonction du modèle de téléphone.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2024 10:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190121": {
                    "id": "190121",
                    "fields": {
                        "field_description": "<p><u><strong>Je demande à AT s'il y a une possibilité de créer des alertes mail pour les n° non répondus<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/12\/2024 12:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190123": {
                    "id": "190123",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/12\/2024 12:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190154": {
                    "id": "190154",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/12\/2024 14:41",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190675": {
                    "id": "190675",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2024 09:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190677": {
                    "id": "190677",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/12\/2024 09:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190678": {
                    "id": "190678",
                    "fields": {
                        "field_description": "<p>Retour AT. Pas de possibilité de remonter les appels sans message par mail auto. Je transmets l'information à M. PETILLON ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/12\/2024 09:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190679": {
                    "id": "190679",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PETILLON  Alexandre (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2024 09:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GLOAGUEN COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE JOURNAL DES APPELS NON REPONDUS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/12\/2024 09:31:37"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "190054": {
                    "id": "190054",
                    "fields": {
                        "field_ci_horodatage": "12\/12\/2024 18:00",
                        "field_ci_gestionnaire": "LE JEUNE Sébastien",
                        "field_ci_commentaire": "Faire Q\/R à Nico Delobelle pour demander si il sait comment retrouvé les appels non répondus sur le téléphone ou si l'on peut notifier par mail comme sur 3CX les appels non répondus au client."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/12\/2024 09:31:37"
        },
        "questions_reponses": {
            "258773": {
                "nid": 258773,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GLOAGUEN COUVERTURE - 11\/12\/2024 - 13\/12\/2024 - 12:16",
                "author_uid": 26,
                "created": "2024-12-13 12:16:53",
                "changed": "2024-12-19 09:27:54",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GLOAGUEN COUVERTURE - 11\/12\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-13 12:16:54"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GLOAGUEN COUVERTURE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "190155": {
                            "id": "190155",
                            "fields": {
                                "field_qr_horodatage": "13\/12\/2024 14:39",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Pas possible d'envoyer un mail si pas de message répondeur.<\/p>\r\n\r\n<p>Il y a un journal d'appel sur le combiné donc on voit les appels reçus, répondus ou pas.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "190122": {
                            "id": "190122",
                            "fields": {
                                "field_qr_horodatage": "13\/12\/2024 12:16",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GLOAGUEN COUVERTURE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE JOURNAL DES APPELS NON REPONDUS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>13\/12\/2024 12:14 - BALBOT Iwan : <\/strong><u><strong>Je demande à AT s'il y a une possibilité de créer des alertes mail pour les n° non répondus<\/strong><\/u><br\/>\r\n<\/li><li><strong>11\/12\/2024 10:07 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Alexandre PETILLON (0659577899). Ligne : Actif Telecom, Internet, , 0298741539. Ils indique ne pas pouvoir remonter les n° non répondus n'ayant pas laissé de message. Voir en fonction du modèle de téléphone.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190676": {
                            "id": "190676",
                            "fields": {
                                "field_qr_horodatage": "19\/12\/2024 09:27",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-19 09:27:29"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "258735": {
        "nid": 258735,
        "type": "tache",
        "title": "Tache - SECOURS POPULAIRE DE BREST - 11\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-11 11:33:36",
        "changed": "2025-02-03 14:23:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "189859": {
                    "id": "189859",
                    "fields": {
                        "field_description": "<p>CT avec M. GOAZIOU, il m'indique que sa ligne directe&nbsp;0222900050 apparait systematiquement en n° masqué. J'ouvre un ticket WT pour vérifier la conf de l'autocom<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/12\/2024 11:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "190124": {
                    "id": "190124",
                    "fields": {
                        "field_description": "<p>Je relance WT ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/12\/2024 12:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190687": {
                    "id": "190687",
                    "fields": {
                        "field_description": "<p>CT avec M. GOAZIOU ce jour, le problème des n° masqués est traité par contre, il m'indique qu'il ne parvient pas à contacter certains numéros. Les appels sortants sont rejetés. Je lui demande des horodatages a me faire suivre par mail.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/12\/2024 10:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191714": {
                    "id": "191714",
                    "fields": {
                        "field_description": "<p>Je tente de joindre M. GOAZIOU mais sans succes. Je laisse un message lui demandant les horodatage.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/01\/2025 09:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192334": {
                    "id": "192334",
                    "fields": {
                        "field_description": "<p>CT avec M. GOAZIOU. Il n'a pas eu le temps de noter les horodatage. Il va s'en occuper et me remonter un ou deux horodatages.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/01\/2025 10:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193562": {
                    "id": "193562",
                    "fields": {
                        "field_description": "<p>Je relance M. GAOZIOU ar mail ce jour pour avoir un horodatage en retour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2025 09:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193584": {
                    "id": "193584",
                    "fields": {
                        "field_description": "<p>M. GOAZIOU me remonte plusieur hordatage du jour sur les numéros injoignables :<\/p>\r\n\r\n<ul>\r\n\t<li>Le 29\/01\/2025 à 10h32 pour le numéro 0298934910,<\/li>\r\n\t<li>Le 29\/01\/2025 à 10h32 pour le numéro 0631307155,<\/li>\r\n\t<li>Le 29\/01\/2025 à 10h34 pour le numéro 0672868169,<\/li>\r\n\t<li>Le 29\/01\/2025 à 10h34 pour le 0757683052.<\/li>\r\n<\/ul>\r\n\r\n<p>Je les fais suivre à Coriolis (RQ001011068831) ce jour pour prise en charge. Je transmets également à WT car il y a encore des appels où il sort en n° masqué.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2025 10:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "194097": {
                    "id": "194097",
                    "fields": {
                        "field_description": "<p>Yoann de WT m'indique prendre la demande en charge. Il me fera retour quand il aura identifié le problème.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/02\/2025 09:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194134": {
                    "id": "194134",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/02\/2025 14:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194135": {
                    "id": "194135",
                    "fields": {
                        "field_description": "<p>Yoann indique ce jour que la problématique est traitée. Le SDA est présenté en sortie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/02\/2025 14:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194136": {
                    "id": "194136",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOAZIOU Christophe  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/02\/2025 14:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SECOURS POPULAIRE DE BREST"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>LIGNE&nbsp;0222900050 - IMPOSSIBLE D'APPELER VERS CERTAINS N°<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/02\/2025 14:23:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/02\/2025 14:23:35"
        }
    },
    "258743": {
        "nid": 258743,
        "type": "tache",
        "title": "Tache - SAS RER - 12\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-12 09:26:32",
        "changed": "2024-12-13 14:16:53",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "189942": {
                    "id": "189942",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Standard, 0298006250. Message de Morgan de WT pour demander de modifier les noms des postes. <u><strong>Je demande à AT d'apporter les modificatioons suivantes :<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>\"Clément\" - à renommer&nbsp;\"Technique\"<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>\"Aurélie\" - à renommer \"Bureau\"<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>\"Bureau\" - à renommer \"Aurélie\"<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/12\/2024 09:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "189945": {
                    "id": "189945",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/12\/2024 09:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190031": {
                    "id": "190031",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/12\/2024 16:12",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190050": {
                    "id": "190050",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/12\/2024 17:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190056": {
                    "id": "190056",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/12\/2024 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "190080": {
                    "id": "190080",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/12\/2024 09:46",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190144": {
                    "id": "190144",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/12\/2024 14:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190146": {
                    "id": "190146",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/12\/2024 14:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190147": {
                    "id": "190147",
                    "fields": {
                        "field_description": "<p>AT confirme la modification<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/12\/2024 14:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190148": {
                    "id": "190148",
                    "fields": {
                        "field_description": "Une notification a été envoyée à COURTOIS Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/12\/2024 14:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS RER"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DES NOMS DES POSTES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/12\/2024 14:16:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/12\/2024 14:16:38"
        },
        "questions_reponses": {
            "258744": {
                "nid": 258744,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SAS RER - 12\/12\/2024 - 12\/12\/2024 - 09:26",
                "author_uid": 26,
                "created": "2024-12-12 09:26:43",
                "changed": "2024-12-13 14:16:29",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SAS RER - 12\/12\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-13 00:10:15"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SAS RER"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "190032": {
                            "id": "190032",
                            "fields": {
                                "field_qr_horodatage": "12\/12\/2024 16:10",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Je ne trouve ni l'entreprise ni le numéro de téléphone<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "190081": {
                            "id": "190081",
                            "fields": {
                                "field_qr_horodatage": "13\/12\/2024 09:41",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "189944": {
                            "id": "189944",
                            "fields": {
                                "field_qr_horodatage": "12\/12\/2024 09:26",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SAS RER<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE MODIFICATION DES NOMS DES POSTES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>12\/12\/2024 09:14 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, Standard, 0298006250. Message de Morgan de WT pour demander de modifier les noms des postes. <u><strong>Je demande à AT d'apporter les modificatioons suivantes :<\/strong><\/u><br\/>\r\n\r\n<u><strong>\"Clément\" - à renommer&nbsp;\"Technique\"<\/strong><\/u><br\/>\r\n\r\n<u><strong>\"Aurélie\" - à renommer \"Bureau\"<\/strong><\/u><br\/>\r\n\r\n<u><strong>\"Bureau\" - à renommer \"Aurélie\"<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190051": {
                            "id": "190051",
                            "fields": {
                                "field_qr_horodatage": "12\/12\/2024 17:32",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Rolland Energies Renouvelable pour toi, n° client&nbsp;1000283&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190145": {
                            "id": "190145",
                            "fields": {
                                "field_qr_horodatage": "13\/12\/2024 14:16",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-13 14:16:19"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "258755": {
        "nid": 258755,
        "type": "tache",
        "title": "Tache - BODADOU - 12\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-12 12:16:28",
        "changed": "2024-12-23 09:24:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "189980": {
                    "id": "189980",
                    "fields": {
                        "field_description": "<p>CT avec Marjorie (0221811745) indique ne pas pouvoir jooindre le site de Quimper (Groupe Kerné) depuis son extension 251. Ticket ouvert auprès de Cybera<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/12\/2024 12:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190115": {
                    "id": "190115",
                    "fields": {
                        "field_description": "<p>Je relance Cybera sur le sujet ce jour. Cédric me confirme que des investigations et des tests sont toujours en cours. Ils testerons avec l'utilisatrice dès que le problème sera résolu et reviendrons vers moi<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/12\/2024 11:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190421": {
                    "id": "190421",
                    "fields": {
                        "field_description": "<p>Je relance Cybera ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/12\/2024 09:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190880": {
                    "id": "190880",
                    "fields": {
                        "field_description": "<p>Je laisse un message ce jour sur le répondeur de l'agence pour que Marjorie me confirme que tout est OK suite à remontée d'information de Nesrine de Cybera.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/12\/2024 16:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190901": {
                    "id": "190901",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/12\/2024 09:24",
                        "field_description_auteur": "Yann"
                    }
                },
                "190902": {
                    "id": "190902",
                    "fields": {
                        "field_description": "<p>Retour de Marjorie ce matin.&nbsp; Elle arrive de nouveau à joindre le site de Quimper depuis son extension.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/12\/2024 09:22",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "190903": {
                    "id": "190903",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 09:24",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERNE PAYSAGE TAULE] - APPELS SORTANTS EN INTERNE IMPOSSIBLE VERS LE SITE CENTRAL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/12\/2024 09:22:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/12\/2024 09:22:48"
        }
    },
    "258770": {
        "nid": 258770,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 13\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-13 11:09:01",
        "changed": "2024-12-16 17:19:49",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "190109": {
                    "id": "190109",
                    "fields": {
                        "field_description": "<p>Mail de Pascal pour demander la modification du n° de la touche \"Thomas JEZEQUEL\" par le&nbsp;0649697968 (VS&nbsp;0621644250) sur les postes. <u><strong>Je demande à AT de modifier le n° de la touche \"Thomas JEZEQUEL\" par le 0649697968.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/12\/2024 11:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190111": {
                    "id": "190111",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/12\/2024 11:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190112": {
                    "id": "190112",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/12\/2024 11:16",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190326": {
                    "id": "190326",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/12\/2024 15:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190386": {
                    "id": "190386",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/12\/2024 17:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190388": {
                    "id": "190388",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/12\/2024 17:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190389": {
                    "id": "190389",
                    "fields": {
                        "field_description": "<p>CT avec Pascale, elle me confirme que le n° est bien modifié sur les postes.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/12\/2024 17:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190390": {
                    "id": "190390",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/12\/2024 17:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DEM JEZEQUEL] - DEMANDE DE MODIFICATION DE TOUCHE DE RACCOURCI&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/12\/2024 17:19:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/12\/2024 17:19:12"
        },
        "questions_reponses": {
            "258771": {
                "nid": 258771,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 13\/12\/2024 - 13\/12\/2024 - 11:09",
                "author_uid": 26,
                "created": "2024-12-13 11:09:15",
                "changed": "2024-12-16 17:19:01",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 13\/12\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-16 15:06:59"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "190113": {
                            "id": "190113",
                            "fields": {
                                "field_qr_horodatage": "13\/12\/2024 11:10",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Je ne vois aucune touche&nbsp;<u><strong>Thomas JEZEQUEL <\/strong><\/u>sur aucun des postes<\/p>\r\n\r\n<p>Merci<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "190110": {
                            "id": "190110",
                            "fields": {
                                "field_qr_horodatage": "13\/12\/2024 11:09",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[DEM JEZEQUEL] - DEMANDE DE MODIFICATION DE TOUCHE DE RACCOURCI&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>13\/12\/2024 11:05 - BALBOT Iwan : <\/strong>Mail de Pascal pour demander la modification du n° de la touche \"Thomas JEZEQUEL\" par le&nbsp;0649697968 (VS&nbsp;0621644250) sur les postes. <u><strong>Je demande à AT de modifier le n° de la touche \"Thomas JEZEQUEL\" par le 0649697968.<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190327": {
                            "id": "190327",
                            "fields": {
                                "field_qr_horodatage": "16\/12\/2024 15:06",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Et chez Déménagement L'HERROU ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190387": {
                            "id": "190387",
                            "fields": {
                                "field_qr_horodatage": "16\/12\/2024 17:18",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je pense que tu as du traiter, le n° est changé chez le client. Merci.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-16 17:18:19"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "258831": {
        "nid": 258831,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 16\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-16 15:48:14",
        "changed": "2024-12-16 15:48:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "190341": {
                    "id": "190341",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Ligne : Coriolis fixe, Fixe, , 0297340700. CT avec Alxia. Elle me demande d'ajouter Mallory et Rebbeca en place 3 et 4 sur Guiscriff et Le Faouet. Modif OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/12\/2024 15:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190343": {
                    "id": "190343",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/12\/2024 15:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DES FILES DE GUISCRIFF ET DU FAOUET<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/12\/2024 15:43:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/12\/2024 15:43:48"
        }
    },
    "258865": {
        "nid": 258865,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 18\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-18 10:58:28",
        "changed": "2024-12-19 10:38:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "190583": {
                    "id": "190583",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, 0981417055. Mail de M. BATARD avec le message d'absence pour congés à activer du 20\/12 à 18h jusqu'au 03\/01\/25 à 18h.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/12\/2024 10:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190585": {
                    "id": "190585",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/12\/2024 11:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190665": {
                    "id": "190665",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2024 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "190685": {
                    "id": "190685",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2024 10:00",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190694": {
                    "id": "190694",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2024 10:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190696": {
                    "id": "190696",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/12\/2024 10:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190697": {
                    "id": "190697",
                    "fields": {
                        "field_description": "<p>AT me confirme que le message d'absence pour congé est programmé comme demandé par M. BATARD<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/12\/2024 10:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190698": {
                    "id": "190698",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BATARD Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2024 10:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGE POUR CONGE DE NOEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/12\/2024 10:38:24"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/12\/2024 10:38:24"
        },
        "questions_reponses": {
            "258866": {
                "nid": 258866,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 18\/12\/2024 - 18\/12\/2024 - 11:01",
                "author_uid": 6406,
                "created": "2024-12-18 11:01:15",
                "changed": "2024-12-19 10:38:14",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 18\/12\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-19 00:20:21"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "190686": {
                            "id": "190686",
                            "fields": {
                                "field_qr_horodatage": "19\/12\/2024 09:33",
                                "field_qr_message": "<p>Ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "190586": {
                            "id": "190586",
                            "fields": {
                                "field_qr_horodatage": "18\/12\/2024 10:58",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Tu trouveras ci-joint, un message d'absence pour congés de Noël à activer du 20\/12\/24 à 18h jusqu'au 03\/01\/25 à 18h.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190695": {
                            "id": "190695",
                            "fields": {
                                "field_qr_horodatage": "19\/12\/2024 10:38",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-19 10:38:04"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "258873": {
        "nid": 258873,
        "type": "tache",
        "title": "Tache - ALLIANZ PAUL BOUSSARD - 18\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-18 15:44:05",
        "changed": "2025-02-04 09:47:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "190639": {
                    "id": "190639",
                    "fields": {
                        "field_description": "<p>Message de Gabriel demandant de modifier les horaires d'ouverture : Mar, Mer et Ven : 9h-12h et&nbsp; 14h-18h<\/p>\r\n\r\n<p>Jeu et Sam : 9h-12h<\/p>\r\n\r\n<p>Il demande également à ce que les messages soient modifiés. Je tente de le rappeler mais sans succès, je lui demande de me rappeler pour préciser sa demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/12\/2024 15:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190701": {
                    "id": "190701",
                    "fields": {
                        "field_description": "<p>CT avec Gabriel. Il souhaite apporter les modifications suivantes :<\/p>\r\n\r\n<p>- Horaires douverture :&nbsp;Mar, Mer et Ven : 9h-12h et&nbsp; 14h-18h &amp; Jeu et Sam : 9h-12h<\/p>\r\n\r\n<p>- Appel sur horaires de fermeture : SVI avec lecture du message \"Rrépondeur FR\", si choix 1, lecture du message \"Répondeur ANG\". Pas de possibilité de laisser de message.<\/p>\r\n\r\n<p>- Appel sur horaires d'ouverture : Lecture du message \"Prédécroché 122024\" 4 fois puis lecture du message \"Raccroché\" si appel non répondu. Pas de possibilité de laisser de message.&nbsp;<\/p>\r\n\r\n<p>Je transmets la demande et les messages de Gabriel à AT ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/12\/2024 10:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "30"
                    }
                },
                "190702": {
                    "id": "190702",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2024 11:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190802": {
                    "id": "190802",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/12\/2024 09:38",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190805": {
                    "id": "190805",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/12\/2024 09:39",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190817": {
                    "id": "190817",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/12\/2024 09:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190891": {
                    "id": "190891",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "192816": {
                    "id": "192816",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/01\/2025 12:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "193052": {
                    "id": "193052",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/01\/2025 17:28",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "193081": {
                    "id": "193081",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/01\/2025 09:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193165": {
                    "id": "193165",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/01\/2025 17:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193166": {
                    "id": "193166",
                    "fields": {
                        "field_description": "<p>AT&nbsp;me confirme que toute la configuration demandée est OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/01\/2025 17:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193167": {
                    "id": "193167",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à KIEFFER Gabriel (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/01\/2025 17:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193174": {
                    "id": "193174",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/01\/2025 17:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193175": {
                    "id": "193175",
                    "fields": {
                        "field_description": "<p>CT avec Gabriel, problème sur le prédécroché. C'est toujours l'ancien qui passe et seulement pendant 1,30 minutes or, il faut mettre le nouveau message et le boucler 4 fois avant raccroché. Je remonte l'information à AT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/01\/2025 17:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193937": {
                    "id": "193937",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/01\/2025 15:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193972": {
                    "id": "193972",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/01\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "193975": {
                    "id": "193975",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/01\/2025 09:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "193980": {
                    "id": "193980",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/01\/2025 09:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193997": {
                    "id": "193997",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/01\/2025 10:50",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "194008": {
                    "id": "194008",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/01\/2025 11:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194090": {
                    "id": "194090",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/02\/2025 00:40",
                        "field_description_auteur": "anon0"
                    }
                },
                "194225": {
                    "id": "194225",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/02\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "194229": {
                    "id": "194229",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/02\/2025 09:14",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "194244": {
                    "id": "194244",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/02\/2025 09:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194246": {
                    "id": "194246",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/02\/2025 09:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194247": {
                    "id": "194247",
                    "fields": {
                        "field_description": "<p>AT confirme que le nécessaire est fait<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/02\/2025 09:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194248": {
                    "id": "194248",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KIEFFER Gabriel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/02\/2025 09:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ PAUL BOUSSARD"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DE LA STRATEGIE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/02\/2025 09:47:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/02\/2025 09:47:32"
        },
        "questions_reponses": {
            "258887": {
                "nid": 258887,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ PAUL BOUSSARD - 18\/12\/2024 - 19\/12\/2024 - 11:11",
                "author_uid": 6406,
                "created": "2024-12-19 11:11:01",
                "changed": "2025-01-24 09:38:39",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ PAUL BOUSSARD - 18\/12\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-22 12:33:15"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ PAUL BOUSSARD"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "190803": {
                            "id": "190803",
                            "fields": {
                                "field_qr_horodatage": "20\/12\/2024 09:21",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il y a deux sites, CARHAIX et ROSTRENEN<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "190806": {
                            "id": "190806",
                            "fields": {
                                "field_qr_horodatage": "20\/12\/2024 09:38",
                                "field_qr_message": "<p>Non en fait il ne reste que ROSTRENEN mais sur quel numéro il faut faire la config stp<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "193053": {
                            "id": "193053",
                            "fields": {
                                "field_qr_horodatage": "23\/01\/2025 17:21",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Oui, à tester quand même c'est pas courant comme config.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "190703": {
                            "id": "190703",
                            "fields": {
                                "field_qr_horodatage": "19\/12\/2024 11:10",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>[Allianz Paul Boussard] - Changement stratégie d'appel<\/p>\r\n\r\n<p>- Horaires douverture :&nbsp;Mar, Mer et Ven : 9h-12h et&nbsp; 14h-18h &amp; Jeu et Sam : 9h-12h<\/p>\r\n\r\n<p><br \/>\r\n- Appel sur horaires de fermeture : SVI avec lecture du message \"Rrépondeur FR\", <strong><u>si choix 1<\/u><\/strong>, lecture du message \"Répondeur ANG\". <strong>Pas de possibilité de laisser de message<\/strong>.<\/p>\r\n\r\n<p><br \/>\r\n- Appel sur horaires d'ouverture : Lecture du message \"Prédécroché 122024\" 4 fois puis lecture du message \"Raccroché 122024\" si appel non répondu. <strong>Pas de possibilité de laisser de message.&nbsp;<\/strong><br \/>\r\n&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190818": {
                            "id": "190818",
                            "fields": {
                                "field_qr_horodatage": "20\/12\/2024 09:55",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Sur le&nbsp;0222941210.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "192817": {
                            "id": "192817",
                            "fields": {
                                "field_qr_horodatage": "22\/01\/2025 12:32",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Est ce que la demande a été traitée ?<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Merci de ton retour !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "193082": {
                            "id": "193082",
                            "fields": {
                                "field_qr_horodatage": "24\/01\/2025 09:36",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-24 09:36:00"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            },
            "262655": {
                "nid": 262655,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ PAUL BOUSSARD - 18\/12\/2024 - 30\/01\/2025 - 15:09",
                "author_uid": 6406,
                "created": "2025-01-30 15:09:31",
                "changed": "2025-02-04 09:47:24",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ PAUL BOUSSARD - 18\/12\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-02-04 00:00:42"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ PAUL BOUSSARD"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "193976": {
                            "id": "193976",
                            "fields": {
                                "field_qr_horodatage": "31\/01\/2025 09:10",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>??<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "193998": {
                            "id": "193998",
                            "fields": {
                                "field_qr_horodatage": "31\/01\/2025 10:42",
                                "field_qr_message": "<p>Et le lund, fermé ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "194230": {
                            "id": "194230",
                            "fields": {
                                "field_qr_horodatage": "04\/02\/2025 09:13",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "193938": {
                            "id": "193938",
                            "fields": {
                                "field_qr_horodatage": "30\/01\/2025 15:06",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je viens d'avoir le client, leur standard est ouvert. Les horaires d'ouverture du jeudi sont : <strong>9h-12h, fermé l'AM<\/strong> (idem le samedi)<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "193981": {
                            "id": "193981",
                            "fields": {
                                "field_qr_horodatage": "31\/01\/2025 09:34",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Mar, Mer et Ven : <strong>9h-12h et&nbsp; 14h-18h&nbsp;<\/strong><\/p>\r\n\r\n<p>Jeu et Sam : <strong>9h-12h - (standard fermé après 12h)<\/strong><\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "194009": {
                            "id": "194009",
                            "fields": {
                                "field_qr_horodatage": "31\/01\/2025 11:22",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Oui, fermé le lundi.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "194245": {
                            "id": "194245",
                            "fields": {
                                "field_qr_horodatage": "04\/02\/2025 09:47",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-02-04 09:47:16"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "258911": {
        "nid": 258911,
        "type": "tache",
        "title": "Tache - S.A.R.L HOLDING 3B - 19\/12\/2024",
        "author_uid": 7180,
        "created": "2024-12-19 15:34:05",
        "changed": "2024-12-23 15:21:43",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "190772": {
                    "id": "190772",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, 0982376810<\/p>\r\n\r\n<p>Demande mise en place de la messagerie par défaut&nbsp;du 20\/12 pour 12h00 au 05\/01\/25 inclut, sans que le téléphone sonne. Réouverture du standard au&nbsp;06\/01. Laisser la possibilité aux personnes de pouvoir déposer un message sur messagerie.&nbsp;<br \/>\r\nEn PJ le nouveau message à mettre en place durant l'intervalle de fermeture.&nbsp;<br \/>\r\n<br \/>\r\n<u><strong>Nico, peux-tu me confirmer ça une fois cela mis en place ? Je te rajoute le message à insérer en PJ.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/12\/2024 15:31",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "190775": {
                    "id": "190775",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2024 15:34",
                        "field_description_auteur": "Yann"
                    }
                },
                "190776": {
                    "id": "190776",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/12\/2024 15:35",
                        "field_description_auteur": "Yann"
                    }
                },
                "190793": {
                    "id": "190793",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/12\/2024 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "190797": {
                    "id": "190797",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/12\/2024 09:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190823": {
                    "id": "190823",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/12\/2024 10:07",
                        "field_description_auteur": "Yann"
                    }
                },
                "190855": {
                    "id": "190855",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/12\/2024 12:16",
                        "field_description_auteur": "Yann"
                    }
                },
                "190856": {
                    "id": "190856",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/12\/2024 12:17",
                        "field_description_auteur": "Yann"
                    }
                },
                "190857": {
                    "id": "190857",
                    "fields": {
                        "field_description": "<p>Appel test effectué. Redirection Messagerie pour congés de fin d'année OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/12\/2024 12:17",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "190858": {
                    "id": "190858",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à BROUQUEL JULIEN (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/12\/2024 12:17",
                        "field_description_auteur": "Yann"
                    }
                },
                "190993": {
                    "id": "190993",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/12\/2024 14:23",
                        "field_description_auteur": "Yann"
                    }
                },
                "190994": {
                    "id": "190994",
                    "fields": {
                        "field_description": "<p>Demande modification de Laëtitia, elle demande à ce que ce soit sur son poste que les MV arrivent, par soucis de simplicité pour vérification quand elle passe au bureau.&nbsp;<br \/>\r\n<br \/>\r\nNico, peux-tu faire en sorte que les MV arrivent sur le poste suivant : MAC :&nbsp;805E0CC766C5 et non sur celui&nbsp; de Mr Brouquel &nbsp;: MAC 249AD8DA3C01. Merci !<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/12\/2024 14:20",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "190996": {
                    "id": "190996",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 14:23",
                        "field_description_auteur": "Yann"
                    }
                },
                "191006": {
                    "id": "191006",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 15:06",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "191008": {
                    "id": "191008",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 15:21",
                        "field_description_auteur": "Yann"
                    }
                },
                "191009": {
                    "id": "191009",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/12\/2024 15:21",
                        "field_description_auteur": "Yann"
                    }
                },
                "191010": {
                    "id": "191010",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BROUQUEL JULIEN (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 15:21",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "S.A.R.L HOLDING 3B"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>FERMETURE STANDARD DU 20\/12 - 05\/01\/25 INCLUT AVEC CHANGEMENT MESSAGERIE.<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/12\/2024 15:21:34"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/12\/2024 15:21:34"
        },
        "questions_reponses": {
            "258912": {
                "nid": 258912,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - S.A.R.L HOLDING 3B - 19\/12\/2024 - 19\/12\/2024 - 15:34",
                "author_uid": 26,
                "created": "2024-12-19 15:34:18",
                "changed": "2024-12-20 12:16:50",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - S.A.R.L HOLDING 3B - 19\/12\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-20 10:07:43"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "S.A.R.L HOLDING 3B"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "190798": {
                            "id": "190798",
                            "fields": {
                                "field_qr_horodatage": "20\/12\/2024 09:00",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Ok, le messageir utilisée est sur le poste de Mr BROUQUEL sans fil avec MAC&nbsp;249AD8DA3C01 et 0972134983<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "190774": {
                            "id": "190774",
                            "fields": {
                                "field_qr_horodatage": "19\/12\/2024 15:34",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : S.A.R.L HOLDING 3B<\/p>\r\n\r\n<p>Objet :&nbsp;<p>FERMETURE STANDARD DU 20\/12 - 05\/01\/25 INCLUT AVEC CHANGEMENT MESSAGERIE.<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>19\/12\/2024 15:31 - CHASSIER Yann : <\/strong>Ligne : Actif Telecom, Fixe, 0982376810<br\/>\r\n\r\nDemande mise en place de la messagerie par défaut&nbsp;du 20\/12 pour 12h00 au 05\/01\/25 inclut, sans que le téléphone sonne. Réouverture du standard au&nbsp;06\/01. Laisser la possibilité aux personnes de pouvoir déposer un message sur messagerie.&nbsp;<br \/>\r\nEn PJ le nouveau message à mettre en place durant l'intervalle de fermeture.&nbsp;<br \/>\r\n<br \/>\r\n<u><strong>Nico, peux-tu me confirmer ça une fois cela mis en place ? Je te rajoute le message à insérer en PJ.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "190824": {
                            "id": "190824",
                            "fields": {
                                "field_qr_horodatage": "20\/12\/2024 10:07",
                                "field_qr_message": "<p>Merci Nico !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-20 12:16:46"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "258942": {
                "nid": 258942,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - S.A.R.L HOLDING 3B - 19\/12\/2024 - 23\/12\/2024 - 14:23",
                "author_uid": 26,
                "created": "2024-12-23 14:23:44",
                "changed": "2024-12-23 15:21:15",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - S.A.R.L HOLDING 3B - 19\/12\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-23 14:23:44"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "S.A.R.L HOLDING 3B"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "191007": {
                            "id": "191007",
                            "fields": {
                                "field_qr_horodatage": "23\/12\/2024 15:01",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "190995": {
                            "id": "190995",
                            "fields": {
                                "field_qr_horodatage": "23\/12\/2024 14:23",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : S.A.R.L HOLDING 3B<\/p>\r\n\r\n<p>Objet :&nbsp;<p>FERMETURE STANDARD DU 20\/12 - 05\/01\/25 INCLUT AVEC CHANGEMENT MESSAGERIE.<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>23\/12\/2024 14:23 - CHASSIER Yann : <\/strong>Passage à l'état \"En cours\"<\/li><li><strong>23\/12\/2024 14:20 - CHASSIER Yann : <\/strong>Demande modification de Laëtitia, elle demande à ce que ce soit sur son poste que les MV arrivent, par soucis de simplicité pour vérification quand elle passe au bureau.&nbsp;<br \/>\r\n<br \/>\r\nNico, peux-tu faire en sorte que les MV arrivent sur le poste suivant : MAC :&nbsp;805E0CC766C5 et non sur celui&nbsp; de Mr Brouquel &nbsp;: MAC 249AD8DA3C01. Merci !<br\/>\r\n<\/li><li><strong>20\/12\/2024 12:17 - CHASSIER Yann : <\/strong>Une notification a été envoyée à BROUQUEL JULIEN (Notification - Tâche - Clôture).<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-23 15:09:50"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "258926": {
        "nid": 258926,
        "type": "tache",
        "title": "Tache - FOLGAR COUVERTURE - 20\/12\/2024",
        "author_uid": 7180,
        "created": "2024-12-20 10:07:02",
        "changed": "2025-01-06 09:24:11",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "190821": {
                    "id": "190821",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, , 435_1<br \/>\r\n<br \/>\r\nDemande de mise en place de messagerie pour fermeture du 21\/12 au 05\/04 inclut Demande envoyé à firas de coriolis sur&nbsp;'firas.bougrine@intelcia.com'.&nbsp;<br \/>\r\nFaire un test de vérification le 23\/12.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/12\/2024 10:05",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "190898": {
                    "id": "190898",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/12\/2024 09:06",
                        "field_description_auteur": "Yann"
                    }
                },
                "190899": {
                    "id": "190899",
                    "fields": {
                        "field_description": "<p>Appel test effectué, messagerie OK. Appel &nbsp;test de retour&nbsp;à la normale à effectuer au&nbsp;06\/04<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/12\/2024 09:05",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191388": {
                    "id": "191388",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/01\/2025 09:24",
                        "field_description_auteur": "Yann"
                    }
                },
                "191389": {
                    "id": "191389",
                    "fields": {
                        "field_description": "<p>Retour à la normale OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/01\/2025 09:23",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191390": {
                    "id": "191390",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE ROUX Teresa (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 09:24",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FOLGAR COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MISE EN PLACE MESSAGERIE CONGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/01\/2025 09:23:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/01\/2025 09:23:32"
        }
    },
    "258929": {
        "nid": 258929,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 20\/12\/2024",
        "author_uid": 7180,
        "created": "2024-12-20 11:11:39",
        "changed": "2025-01-02 09:02:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "190839": {
                    "id": "190839",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Standard, 0164895656<br \/>\r\n<br \/>\r\nMise en place d'un message audio pour indiquer la fermeture du garage du 20 décemvre 12h au 1er janvier inclus.&nbsp;<br \/>\r\nVérification d'un test d'appel cette après midi, et le 2 janvier pour retour à la norme.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/12\/2024 11:09",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "190854": {
                    "id": "190854",
                    "fields": {
                        "field_description": "<p>Fermeture&nbsp;bien en place. Vérification ouverture du standard au 2 janvier à effectuer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/12\/2024 12:13",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191338": {
                    "id": "191338",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/01\/2025 09:02",
                        "field_description_auteur": "Yann"
                    }
                },
                "191339": {
                    "id": "191339",
                    "fields": {
                        "field_description": "<p>Reouverture OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/01\/2025 09:02",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191340": {
                    "id": "191340",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/01\/2025 09:02",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>FERMETURE STANDARD FERMETURE CONGES&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/01\/2025 09:02:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/01\/2025 09:02:18"
        }
    },
    "258938": {
        "nid": 258938,
        "type": "tache",
        "title": "Tache - GBK - 23\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-23 10:28:21",
        "changed": "2024-12-23 11:12:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "190927": {
                    "id": "190927",
                    "fields": {
                        "field_description": "<p>CT avec M. BRIAND qui indique que le magasin n'est toujours pas joignable ce jour or <strong><u>ils sont maintenant ouvert le lundi de 9h à 12h et de 14h à 19h. Je demande à AT de vérifier les horaires d'ouverture.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/12\/2024 10:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190929": {
                    "id": "190929",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 10:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190953": {
                    "id": "190953",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 10:45",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190957": {
                    "id": "190957",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 10:48",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190970": {
                    "id": "190970",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 11:05",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190972": {
                    "id": "190972",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 11:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190974": {
                    "id": "190974",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 11:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "190976": {
                    "id": "190976",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 11:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190978": {
                    "id": "190978",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/12\/2024 11:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "190979": {
                    "id": "190979",
                    "fields": {
                        "field_description": "<p>AT me confirme la modification. CT avec M. BRIAND sur le fixe du magasin. Toute este OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/12\/2024 11:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "190980": {
                    "id": "190980",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIAND Gwendal (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/12\/2024 11:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GBK"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MAGASIN INJOIGNABLE LE LUNDI<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/12\/2024 11:12:22"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/12\/2024 11:12:22"
        },
        "questions_reponses": {
            "258939": {
                "nid": 258939,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GBK - 23\/12\/2024 - 23\/12\/2024 - 10:28",
                "author_uid": 26,
                "created": "2024-12-23 10:28:33",
                "changed": "2024-12-23 11:12:14",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GBK - 23\/12\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-23 11:08:27"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GBK"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "190958": {
                            "id": "190958",
                            "fields": {
                                "field_qr_horodatage": "23\/12\/2024 10:48",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Je suis en train de m'en occuper, je suis en attente depuis 15mn<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "190971": {
                            "id": "190971",
                            "fields": {
                                "field_qr_horodatage": "23\/12\/2024 11:03",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>C'est moi, j'avais décallé les plages. Tu peux me rappeler si le samedi c'est 9h12h et 14h18h ou si c'est fermé et que c'est les horaires du&nbsp;vendredi.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "190975": {
                            "id": "190975",
                            "fields": {
                                "field_qr_horodatage": "23\/12\/2024 11:11",
                                "field_qr_message": "<p>Ok alors c'est tout bon ;)<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "190928": {
                            "id": "190928",
                            "fields": {
                                "field_qr_horodatage": "23\/12\/2024 10:28",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GBK<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MAGASIN INJOIGNABLE LE LUNDI<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>23\/12\/2024 10:25 - BALBOT Iwan : <\/strong>CT avec M. BRIAND qui indique que le magasin n'est toujours pas joignable ce jour or <strong><u>ils sont maintenant ouvert le lundi de 9h à 12h et de 14h à 19h. Je demande à AT de vérifier les horaires d'ouverture.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190954": {
                            "id": "190954",
                            "fields": {
                                "field_qr_horodatage": "23\/12\/2024 10:44",
                                "field_qr_message": "<p>On tombe directement sur la messagerie indiquant les horaires d'ouverture puis termine l'appel. Il n'y a pas de sonnerie en magasin.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190973": {
                            "id": "190973",
                            "fields": {
                                "field_qr_horodatage": "23\/12\/2024 11:07",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Ouvert le samedi de 9h à 12h et de 14h à 18h. Je confirme que le magasin est ouvert sur ces crénaux le samedi.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "190977": {
                            "id": "190977",
                            "fields": {
                                "field_qr_horodatage": "23\/12\/2024 11:12",
                                "field_qr_message": "<p>Nickel, merci Nico !<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-23 11:12:02"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "259007": {
        "nid": 259007,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 24\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-24 10:20:52",
        "changed": "2024-12-24 11:03:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "191020": {
                    "id": "191020",
                    "fields": {
                        "field_description": "<p>CT avec Caroline de l'agence MMA de Plougastel. Elle souhaite mettre en place la messagerie pour congé de ce jour 12h à jeudi 16h30. Elle a enregistré le message mais ne parvient pas à l'activer de son poste. Je demande à AT d'activer la messagerie d'aujourd'hui 12h à jeudi 16h30 sur le poste \"Caroline\" de l'agence de Plougastel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/12\/2024 10:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191022": {
                    "id": "191022",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/12\/2024 10:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "191023": {
                    "id": "191023",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/12\/2024 10:52",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "191025": {
                    "id": "191025",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/12\/2024 11:00",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "191027": {
                    "id": "191027",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/12\/2024 11:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "191028": {
                    "id": "191028",
                    "fields": {
                        "field_description": "<p>AT confirme la programmation de la messagerie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/12\/2024 11:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191029": {
                    "id": "191029",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/12\/2024 11:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLOUGASTEL] - DEMANDE DE MESSAGERIE POUR CONGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/12\/2024 11:01:19"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/12\/2024 11:01:19"
        },
        "questions_reponses": {
            "259008": {
                "nid": 259008,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 24\/12\/2024 - 24\/12\/2024 - 10:21",
                "author_uid": 26,
                "created": "2024-12-24 10:21:05",
                "changed": "2024-12-24 11:00:48",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 24\/12\/2024"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2024-12-24 10:21:05"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "191024": {
                            "id": "191024",
                            "fields": {
                                "field_qr_horodatage": "24\/12\/2024 10:48",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "191021": {
                            "id": "191021",
                            "fields": {
                                "field_qr_horodatage": "24\/12\/2024 10:21",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SEPMG LETOURNEUR ET LAURENDEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[PLOUGASTEL] - DEMANDE DE MESSAGERIE POUR CONGES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>24\/12\/2024 10:14 - BALBOT Iwan : <\/strong>CT avec Caroline de l'agence MMA de Plougastel. Elle souhaite mettre en place la messagerie pour congé de ce jour 12h à jeudi 16h30. Elle a enregistré le message mais ne parvient pas à l'activer de son poste. Je demande à AT d'activer la messagerie d'aujourd'hui 12h à jeudi 16h30 sur le poste \"Caroline\" de l'agence de Plougastel.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "191026": {
                            "id": "191026",
                            "fields": {
                                "field_qr_horodatage": "24\/12\/2024 11:00",
                                "field_qr_message": "<p>Bonjour Nico. Merci<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-24 11:00:21"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
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                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "259325": {
        "nid": 259325,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 27\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-27 14:46:53",
        "changed": "2024-12-27 14:46:53",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "191081": {
                    "id": "191081",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Elle demande à ce que Gaëlle soit incluse et\/ou remontée dans toutes les files de Gallo et Boedec<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/12\/2024 14:45",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "191083": {
                    "id": "191083",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/12\/2024 14:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DES FILES D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/12\/2024 14:45:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
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            "value": "Coriolis fixe"
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            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/12\/2024 14:45:29"
        }
    },
    "259595": {
        "nid": 259595,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 30\/12\/2024",
        "author_uid": 7180,
        "created": "2024-12-30 09:25:17",
        "changed": "2024-12-30 11:17:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
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            "value": "2024-12-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
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                    "id": "191114",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, , 0972169380<br \/>\r\nCT avec Caroline de l'agence MMA de Plougastel. Remise en place&nbsp;messagerie pour congé à partir de demain à&nbsp;12h, et reprise à jeudi 16h30. Je demande à AT d'activer la messagerie pour demain 12h à jeudi 16h30 sur le poste \"Caroline\" de l'agence de Plougastel.&nbsp;<br \/>\r\n<u><strong>Nico, tu pourras me confirmer quand c'est mis en place ? Merci !<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/12\/2024 09:20",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191117": {
                    "id": "191117",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/12\/2024 09:25",
                        "field_description_auteur": "Yann"
                    }
                },
                "191124": {
                    "id": "191124",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/12\/2024 09:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "191130": {
                    "id": "191130",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/12\/2024 10:06",
                        "field_description_auteur": "Yann"
                    }
                },
                "191132": {
                    "id": "191132",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/12\/2024 10:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "191135": {
                    "id": "191135",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/12\/2024 10:17",
                        "field_description_auteur": "Yann"
                    }
                },
                "191138": {
                    "id": "191138",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/12\/2024 10:31",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "191140": {
                    "id": "191140",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/12\/2024 10:34",
                        "field_description_auteur": "Yann"
                    }
                },
                "191142": {
                    "id": "191142",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/12\/2024 11:05",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "191146": {
                    "id": "191146",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/12\/2024 11:16",
                        "field_description_auteur": "Yann"
                    }
                },
                "191148": {
                    "id": "191148",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/12\/2024 11:16",
                        "field_description_auteur": "Yann"
                    }
                },
                "191149": {
                    "id": "191149",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/12\/2024 11:17",
                        "field_description_auteur": "Yann"
                    }
                },
                "191150": {
                    "id": "191150",
                    "fields": {
                        "field_description": "<p>Mise en place avec AT OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/12\/2024 11:17",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191151": {
                    "id": "191151",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/12\/2024 11:17",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGERIE FERMETURE 31\/12 12H- 02\/01 16H<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/12\/2024 11:17:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
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        },
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            "type": "field_collection"
        },
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            "name": "Important",
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            "value": "0"
        },
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            "type": "text",
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        },
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            "type": "text",
            "value": "30\/12\/2024 11:17:12"
        },
        "questions_reponses": {
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                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 30\/12\/2024 - 30\/12\/2024 - 09:25",
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                "field_demandeur": {
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                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
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                    "value": {
                        "191125": {
                            "id": "191125",
                            "fields": {
                                "field_qr_horodatage": "30\/12\/2024 09:49",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Il n'y a pas de poste Caroline par contre :<\/p>\r\n\r\n<p>ACCUEIL 1, 2, 3<\/p>\r\n\r\n<p>CONSEIL 1, 2, 3<\/p>\r\n\r\n<p>BORNE<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "191133": {
                            "id": "191133",
                            "fields": {
                                "field_qr_horodatage": "30\/12\/2024 10:08",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Ok sur le poste ACCUEIL 2 MAC&nbsp;805EC0BA08D9 mais c'est écrit sur le poste ACCUEIL 2.<\/p>\r\n\r\n<p>Vérifie quand même avec le client au cas où.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "191139": {
                            "id": "191139",
                            "fields": {
                                "field_qr_horodatage": "30\/12\/2024 10:29",
                                "field_qr_message": "<p>Ok mais on parle de quel numéro 0298....?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "191143": {
                            "id": "191143",
                            "fields": {
                                "field_qr_horodatage": "30\/12\/2024 11:05",
                                "field_qr_message": "<p>ok c'est pour ça, c'est bon<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "191116": {
                            "id": "191116",
                            "fields": {
                                "field_qr_horodatage": "30\/12\/2024 09:25",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SEPMG LETOURNEUR ET LAURENDEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MESSAGERIE FERMETURE 31\/12 12H- 02\/01 16H<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>30\/12\/2024 09:20 - CHASSIER Yann : <\/strong>Ligne : Actif Telecom, Fixe, , 0972169380<br \/>\r\nCT avec Caroline de l'agence MMA de Plougastel. Remise en place&nbsp;messagerie pour congé à partir de demain à&nbsp;12h, et reprise à jeudi 16h30. Je demande à AT d'activer la messagerie pour demain 12h à jeudi 16h30 sur le poste \"Caroline\" de l'agence de Plougastel.&nbsp;<br \/>\r\n<u><strong>Nico, tu pourras me confirmer quand c'est mis en place ? Merci !<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "191131": {
                            "id": "191131",
                            "fields": {
                                "field_qr_horodatage": "30\/12\/2024 09:56",
                                "field_qr_message": "<p>Nico, pour la messagerie de l'agence MMA de Plougastel,&nbsp;à mettre sur le même poste que pour reveillon de Noël&nbsp;semaine dernière. Si tu as un doute, je peux demander la ligne\/MAC&nbsp;du poste concerné via Caroline.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "191136": {
                            "id": "191136",
                            "fields": {
                                "field_qr_horodatage": "30\/12\/2024 10:16",
                                "field_qr_message": "<p>J'ai vérifié avec la cliente, c'est a effectuer&nbsp;sur le poste suivant&nbsp;MAC : 805E0C2E4769 ;)&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "191141": {
                            "id": "191141",
                            "fields": {
                                "field_qr_horodatage": "30\/12\/2024 10:32",
                                "field_qr_message": "<p>&nbsp;C'est le&nbsp;0298403712 !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "191147": {
                            "id": "191147",
                            "fields": {
                                "field_qr_horodatage": "30\/12\/2024 11:16",
                                "field_qr_message": "<p>Merci Nico !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2024-12-30 11:16:50"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "260149": {
        "nid": 260149,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 31\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-31 09:35:13",
        "changed": "2024-12-31 09:35:13",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-31 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "191274": {
                    "id": "191274",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Ligne : Coriolis fixe, Fixe, , 0230640003. CT avec Alexia qui souhaite être mise en 1ere position sur le crématorium de Noyal Pontivy car surcroit d'activité. Modification OK ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/12\/2024 09:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191276": {
                    "id": "191276",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/12\/2024 09:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[FUNERARIUM - NOYAL] - DEMANDE DE MODIFICATION DE FILE D'ATTENTE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/12\/2024 09:33:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/12\/2024 09:33:28"
        }
    },
    "260204": {
        "nid": 260204,
        "type": "tache",
        "title": "Tache - Tromelin - 31\/12\/2024",
        "author_uid": 6406,
        "created": "2024-12-31 11:35:13",
        "changed": "2024-12-31 11:35:13",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2024-12-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2024-12-31 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "191292": {
                    "id": "191292",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). Elle demande à ce que la messagerie soit mise en place pour Tromelin Nutrition (02 98 20 80 07)&nbsp;et Tromelin &amp; Cie. Elle me fait suivre le mail transmis a Cybera pour suivi. Je laisse un message au support mais Nesrine me rappelle pour me dire que la demande est traitée<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/12\/2024 11:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191293": {
                    "id": "191293",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/12\/2024 11:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MISE EN PLACE DU REPONDEUR POUR CONGE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/12\/2024 11:29:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/12\/2024 11:29:02"
        }
    },
    "260467": {
        "nid": 260467,
        "type": "tache",
        "title": "Tache - Camping Le Cabellou Plage - 06\/01\/2025",
        "author_uid": 7180,
        "created": "2025-01-03 12:33:15",
        "changed": "2025-01-06 10:52:38",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "191374": {
                    "id": "191374",
                    "fields": {
                        "field_description": "<p><strong><u>Ligne : Actif Telecom, Fixe, , 0298973741<br \/>\r\nDemande de changement des noms utilisateurs par Ludovic :<br \/>\r\n0972560330 :&nbsp;&nbsp;Adeline&nbsp;<br \/>\r\n0972560367 : Réception 2<br \/>\r\n0972560465 : Ludovic&nbsp;<br \/>\r\n0972560564 : Pierre&nbsp;<br \/>\r\n0972560654 : Réception 1<br \/>\r\nNico, peux-tu procéder au changement ? Merci ! (et bonne reprise !)<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/01\/2025 12:28",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191401": {
                    "id": "191401",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 09:48",
                        "field_description_auteur": "Yann"
                    }
                },
                "191415": {
                    "id": "191415",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 10:38",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "191421": {
                    "id": "191421",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 10:51",
                        "field_description_auteur": "Yann"
                    }
                },
                "191422": {
                    "id": "191422",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/01\/2025 10:52",
                        "field_description_auteur": "Yann"
                    }
                },
                "191423": {
                    "id": "191423",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Cabellou Plage Camping (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/01\/2025 10:52",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Camping Le Cabellou Plage"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT NOM UTILISATEURS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/01\/2025 10:52:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "191376": {
                    "id": "191376",
                    "fields": {
                        "field_ci_horodatage": "03\/01\/2025 12:30",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Envoyer QR Nico Lundi pour ne pas le polluer durant ses vacances car demande non urgente. "
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/01\/2025 10:52:33"
        },
        "questions_reponses": {
            "260507": {
                "nid": 260507,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Camping Le Cabellou Plage - 06\/01\/2025 - 06\/01\/2025 - 09:48",
                "author_uid": 26,
                "created": "2025-01-06 09:48:51",
                "changed": "2025-01-06 10:51:59",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Camping Le Cabellou Plage - 06\/01\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-06 09:48:52"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Camping Le Cabellou Plage"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "191416": {
                            "id": "191416",
                            "fields": {
                                "field_qr_horodatage": "06\/01\/2025 10:34",
                                "field_qr_message": "<p>Salut,<\/p>\r\n\r\n<p>Bonne année à toi et bonne reprise !<\/p>\r\n\r\n<p>C'est fait<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "191400": {
                            "id": "191400",
                            "fields": {
                                "field_qr_horodatage": "06\/01\/2025 09:48",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CAMPING LE CABELLOU PLAGE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>CHANGEMENT NOM UTILISATEURS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>03\/01\/2025 12:28 - CHASSIER Yann : <\/strong><strong><u>Ligne : Actif Telecom, Fixe, , 0298973741<br \/>\r\nDemande de changement des noms utilisateurs par Ludovic :<br \/>\r\n0972560330 :&nbsp;&nbsp;Adeline&nbsp;<br \/>\r\n0972560367 : Réception 2<br \/>\r\n0972560465 : Ludovic&nbsp;<br \/>\r\n0972560564 : Pierre&nbsp;<br \/>\r\n0972560654 : Réception 1<br \/>\r\nNico, peux-tu procéder au changement ? Merci ! (et bonne reprise !)<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-06 10:51:53"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "260728": {
        "nid": 260728,
        "type": "tache",
        "title": "Tache - 4M - 07\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-07 10:51:42",
        "changed": "2025-02-28 09:25:27",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "191546": {
                    "id": "191546",
                    "fields": {
                        "field_description": "<p>Mail de Sabine POUPON indiquant que plusieurs dysfonctionnements persistent malgré le changement d'OI. Je remonte l'information au support Cybera pour qu'ils puissent prendre en charge la demande (Cf. PJ).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/01\/2025 10:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192621": {
                    "id": "192621",
                    "fields": {
                        "field_description": "<p>Ct avec Fabrice de WT qui m'indique qu'il vient d'avoir un mail de Mattieu LAIDOUNE pour indiquer qu'ils sont KO de téléphonie. Iwan m'a transmis en même temps le mail. Coupure de 30min, téléphonie remontée sans action. Par contre gros point avec Fabrice pour le souci de qualité d'appel qui est en fait un souci de compte trunk sip\/PABX, vu avec Cybera à l'heure actuelle&nbsp;<\/p>\r\n\r\n<p>le client est comme suit&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Appels entrants passent par le trunk equinoxe – Porta en Destiny demandée par Aminatou pour le 28\/01, attente de la confirmation définitives, ce qui va pouvoir régler les soucis mentionnés ci-dessus.<\/li>\r\n\t<li>Appels sortants passent bien par le trunk Destiny donc RAS.<\/li>\r\n<\/ul>\r\n\r\n<p>Mail à Fabrice pour point et CT avec Mattieu pour aussi point.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/01\/2025 10:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "20"
                    }
                },
                "193649": {
                    "id": "193649",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice de WT pour point sur porta. Il m'indique regarder et revenir vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2025 13:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "193860": {
                    "id": "193860",
                    "fields": {
                        "field_description": "<p>CT avec Aminatou qui m'indique que la porta n'est passée qu'à 10h ce jour au final car destiny n'a pas validé la demande de faveur du 28\/01 ..<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2025 11:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "193945": {
                    "id": "193945",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice pour relance : pas de réponse, je lui laisse donc un MV.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2025 15:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "194014": {
                    "id": "194014",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice pour relance : pas de réponse, je lui laisse donc un MV.<\/p>\r\n\r\n<p>Mail d'Aminatou de CYBERA qui m'indique avoir fait des tests d'appels et que tout semble bien ok suite à la portablité.<\/p>\r\n\r\n<p>Appel téléphonique à Matthieu LAIDOUNE (0757476751) afin de faire le point. Pas de réponse, je lui laisse un message vocal afin qu'il me recontacte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/01\/2025 11:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "194186": {
                    "id": "194186",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Matthieu LAIDOUNE (0757476751). Pas de réponse, je fais donc un mail à Matthieu en plus du message vocal.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/02\/2025 16:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "194265": {
                    "id": "194265",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Matthieu LAIDOUNE (0757476751)&nbsp;<\/p>\r\n\r\n<p>Lignes directes ne fonctionnent pas, transferts appels internes ko - affichage des n° directs en sortie KO. Rien à changé depuis la porta.<\/p>\r\n\r\n<p>Appel à Gwenaëlle de WESTELECOM pour relance. Gwenaëlle voit cela avec Fabrice et revient vers nous.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/02\/2025 09:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "194394": {
                    "id": "194394",
                    "fields": {
                        "field_description": "<p>Appel à Gwenaëlle pour relance. Elle me propose un RDV le 07\/02 en début de matinée vers 9h\/9h30 avec Killian sur site. CT avec Matthieu, il me confirme que c'est ok pour eux mais bien évidement si possibilité d'avoir un rdv plus tôt alors ils sont preneur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/02\/2025 16:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "194920": {
                    "id": "194920",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Matthieu LAIDOUNE (0757476751) pour m'indiquer que Kilian n'est pas passé ce matin. Ils ont eu un imprévu côté WT et décalé le RDV à lundi matin.<\/p>\r\n\r\n<p>CT avec Gwenaëlle de WT, je lui demande que Kilian me tienne bien informé lundi des suites de son intervention.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/02\/2025 11:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195252": {
                    "id": "195252",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice de WESTELECOM. Il m'indique que Kilian est bien passé ce matin, reprogrammation faite côté IPBX et tests faits. Problèmes réglés pour WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/02\/2025 13:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195255": {
                    "id": "195255",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Matthieu LAIDOUNE (0757476751) afin de faire le point. Matthieu m'indique que Sabine qui est à l'accueil n'est pas là cet après midi donc il fera un point en interne demain. Les soucis semblent bien réglé sauf 1 soucis perdure et WT a indiqué qu'ils sont les seuls impactés, à savoir lorsque Sabine fait un transfert accompagné par exemple vers le mobile de Matthieu et que Matthieu ne répond pas et qu'elle veut reprendre l'appel et raccroché celui avec Matthieu alors ça ne raccroche pas. WT est sur le sujet afin de résoudre ce dyfonctionnement restant.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/02\/2025 13:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195939": {
                    "id": "195939",
                    "fields": {
                        "field_description": "<p>CT avec Gwenaëlle qui m'indique qu'il n'y aurait plus de souci, le tout aurait été réglé par Fabrice hier soir.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2025 09:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195941": {
                    "id": "195941",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Matthieu LAIDOUNE (0757476751). Il me demande de faire le point directement avec Sabine.&nbsp;<\/p>\r\n\r\n<p>Point avec Sabine, pour elle il semble rester le souci étrange lors des transferts vers mobiles. Sabine va refaire le test en début de semaine et nouveau point prévu avec moi avant la fin de semaine prochaine. Sinon tout les autres soucis sont bien réglés.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2025 09:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "195979": {
                    "id": "195979",
                    "fields": {
                        "field_description": "<p>Mail de relance à WESTELECOM pour le souci de transfert vers mobile.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2025 11:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "197883": {
                    "id": "197883",
                    "fields": {
                        "field_description": "<p>Relance à WESTELECOM (JMD + Fabrice).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/02\/2025 16:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "198478": {
                    "id": "198478",
                    "fields": {
                        "field_description": "<p>CT avec Gwenaëlle de WESTELECOM qui m'indique que&nbsp;&nbsp;Morgan passera vendredi matin pour régler les derniers points en attention de résolution.<\/p>\r\n\r\n<p>CT avec Sabine afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/02\/2025 10:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "198858": {
                    "id": "198858",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sabine (0298885651). Fabrice est au final passé à l'instant à la place de Morgan en fait le souci restant est qu'ils font les transferts d'appels depuis un dect et que le dect ne parvient pas à les gérer. Fabrice va donc chiffrer un nouveau DECT pouvant le gérer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2025 14:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "198995": {
                    "id": "198995",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/02\/2025 09:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "198996": {
                    "id": "198996",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LAIDOUNE Matthieu (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/02\/2025 09:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "4M"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE TRANSFERTS DES APPELS, DE QUALITE DES APPELS ET D'AFFICHAGE DES NUMEROS EN SORTIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/02\/2025 09:25:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "192016": {
                    "id": "192016",
                    "fields": {
                        "field_ci_horodatage": "14\/01\/2025 16:45",
                        "field_ci_gestionnaire": "LE JEUNE Sébastien",
                        "field_ci_commentaire": "Portabilité des TrunkSIP en cours côté Cybera - validation de la date à prévoir pour que WT puisse traiter les dernières demandes du client."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/02\/2025 09:25:21"
        }
    },
    "260753": {
        "nid": 260753,
        "type": "tache",
        "title": "Tache - ABI - 08\/01\/2025",
        "author_uid": 7180,
        "created": "2025-01-08 10:52:16",
        "changed": "2025-01-09 09:46:30",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "191638": {
                    "id": "191638",
                    "fields": {
                        "field_description": "<p><u><strong>Ligne : Actif Telecom, Fixe, Le Mans, 0252360990<br \/>\r\nLigne : Actif Telecom, Fixe, La Rochelle, 0517811440<br \/>\r\nLigne : Actif Telecom, Fixe, Niort, 0579680660<br \/>\r\nLigne : Actif Telecom, Fixe, Bordeaux, 0535541950<br \/>\r\n<br \/>\r\nRe Nico !&nbsp; Appel de Mr Rio qui me fait remonter les lignes ci-dessus qui apparament ne serait pas transféré vers le 02 41 22 85 88. Peux-tu me confirmer quand ce sera ok ? Merci !<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/01\/2025 10:48",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191644": {
                    "id": "191644",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/01\/2025 10:53",
                        "field_description_auteur": "Yann"
                    }
                },
                "191702": {
                    "id": "191702",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/01\/2025 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "191704": {
                    "id": "191704",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/01\/2025 09:23",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "191715": {
                    "id": "191715",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/01\/2025 09:46",
                        "field_description_auteur": "Yann"
                    }
                },
                "191716": {
                    "id": "191716",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/01\/2025 09:46",
                        "field_description_auteur": "Yann"
                    }
                },
                "191717": {
                    "id": "191717",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RIO FREDERIC (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/01\/2025 09:46",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ABI"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TRANSFERT NON EFFECTIF VERS PLATEFORME&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/01\/2025 09:46:25"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/01\/2025 09:46:25"
        },
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            "260754": {
                "nid": 260754,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ABI - 08\/01\/2025 - 08\/01\/2025 - 10:53",
                "author_uid": 26,
                "created": "2025-01-08 10:53:43",
                "changed": "2025-01-09 09:46:06",
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                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ABI - 08\/01\/2025"
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                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
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                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
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                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-09 00:20:18"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
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                    "name": "Demandeur",
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                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ABI"
                },
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                    "value": {
                        "191705": {
                            "id": "191705",
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                                "field_qr_horodatage": "09\/01\/2025 09:18",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>C'est ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
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                            "id": "191643",
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                                "field_qr_horodatage": "08\/01\/2025 10:53",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ABI<\/p>\r\n\r\n<p>Objet :&nbsp;<p>TRANSFERT NON EFFECTIF VERS PLATEFORME&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>08\/01\/2025 10:48 - CHASSIER Yann : <\/strong><u><strong>Ligne : Actif Telecom, Fixe, Le Mans, 0252360990<br \/>\r\nLigne : Actif Telecom, Fixe, La Rochelle, 0517811440<br \/>\r\nLigne : Actif Telecom, Fixe, Niort, 0579680660<br \/>\r\nLigne : Actif Telecom, Fixe, Bordeaux, 0535541950<br \/>\r\n<br \/>\r\nRe Nico !&nbsp; Appel de Mr Rio qui me fait remonter les lignes ci-dessus qui apparament ne serait pas transféré vers le 02 41 22 85 88. Peux-tu me confirmer quand ce sera ok ? Merci !<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
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                    }
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                    "name": "En traitement",
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                    "value": "0"
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                    "name": "En traitement",
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                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
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        "nid": 260769,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 09\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-09 10:27:46",
        "changed": "2025-01-09 10:27:46",
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            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
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        "field_tache_type": {
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            "type": "taxonomy_term_reference",
            "value": "Fixe"
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            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
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            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-09 00:00:00"
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            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
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            "value": "2025-01-09 00:00:00"
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                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Ligne : Coriolis fixe, Fixe, Baud, 0297510598. Elle indique que Marie ne recoit pas les appels sur Baud. Elle est en statut indiqponible. Je la passe en disponible.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/01\/2025 10:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "191722": {
                    "id": "191722",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/01\/2025 10:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
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            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DE STATUT AGENT SUR 3CX<\/p>\r\n"
        },
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            "type": "list_boolean",
            "value": "0"
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            "name": "Horodatage",
            "type": "text",
            "value": "09\/01\/2025 10:26:26"
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            "value": "Coriolis fixe"
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            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
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            "name": "Entités liées IDs",
            "type": "text",
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            "value": "0"
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            "name": "Type texte",
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            "value": "Paramétrage"
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        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/01\/2025 10:26:26"
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    "260770": {
        "nid": 260770,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 09\/01\/2025",
        "author_uid": 7180,
        "created": "2025-01-09 11:34:28",
        "changed": "2025-01-09 12:02:10",
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            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
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            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
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            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
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            "value": "2025-01-09 00:00:00"
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            "name": "Descriptions",
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                    "id": "191731",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline DANTEC (0298451708).<br \/>\r\nLigne : Actif Telecom, Fixe, Fixe L'Herrou, 0298451708<br \/>\r\n<br \/>\r\n<strong>Le poste MAC 805EC057ED9C <\/strong>est injoignable. Quand on cherche à le joindre, on tombe directement sur la messagerie.<br \/>\r\nLa ligne fonctionne correctement en appel sortant. Le poste n'est pas en occupé\/indisponible. L'utilisateur avait mis un renvoie d'appel vers le&nbsp;0757415696 car sa collégue était absente, mais il l'a normalement retiré. <u><strong>Nico, peux-tu me dire si tu vois bien le poste paramétré normalement&nbsp;? Ou si le poste n'est pas mis en indisponible\/Autre ? Merci !<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/01\/2025 11:24",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
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                    "id": "191734",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/01\/2025 11:34",
                        "field_description_auteur": "Yann"
                    }
                },
                "191735": {
                    "id": "191735",
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                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/01\/2025 11:38",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "191737": {
                    "id": "191737",
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                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
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                        "field_description_horodatage": "09\/01\/2025 11:40",
                        "field_description_auteur": "Yann"
                    }
                },
                "191739": {
                    "id": "191739",
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                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
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                        "field_description_auteur": "Yann"
                    }
                },
                "191740": {
                    "id": "191740",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/01\/2025 12:02",
                        "field_description_auteur": "Yann"
                    }
                },
                "191741": {
                    "id": "191741",
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                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
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                        "field_description_horodatage": "09\/01\/2025 12:02",
                        "field_description_auteur": "Yann"
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            }
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            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTE FIXE INDISPONIBLE - MESSAGERIE DIRECT&nbsp;<\/p>\r\n"
        },
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            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
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            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
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            "name": "Horodatage",
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            "value": "09\/01\/2025 12:02:03"
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        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
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            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
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            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/01\/2025 12:02:03"
        },
        "questions_reponses": {
            "260771": {
                "nid": 260771,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 09\/01\/2025 - 09\/01\/2025 - 11:34",
                "author_uid": 26,
                "created": "2025-01-09 11:34:40",
                "changed": "2025-01-09 12:01:39",
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                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 09\/01\/2025"
                },
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                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-09 11:40:27"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
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                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
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                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "191736": {
                            "id": "191736",
                            "fields": {
                                "field_qr_horodatage": "09\/01\/2025 11:37",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Rien de mon côté, iil doit y avoir un renvoi depuis le poste ou le menu du poste.<\/p>\r\n\r\n<p>A vérifier sinon reset.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "191733": {
                            "id": "191733",
                            "fields": {
                                "field_qr_horodatage": "09\/01\/2025 11:34",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>POSTE FIXE INDISPONIBLE - MESSAGERIE DIRECT&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>09\/01\/2025 11:24 - CHASSIER Yann : <\/strong>Appel téléphonique de la part de Caroline DANTEC (0298451708).<br \/>\r\nLigne : Actif Telecom, Fixe, Fixe L'Herrou, 0298451708<br \/>\r\n<br \/>\r\n<strong>Le poste MAC 805EC057ED9C <\/strong>est injoignable. Quand on cherche à le joindre, on tombe directement sur la messagerie.<br \/>\r\nLa ligne fonctionne correctement en appel sortant. Le poste n'est pas en occupé\/indisponible. L'utilisateur avait mis un renvoie d'appel vers le&nbsp;0757415696 car sa collégue était absente, mais il l'a normalement retiré. <u><strong>Nico, peux-tu me dire si tu vois bien le poste paramétré normalement&nbsp;? Ou si le poste n'est pas mis en indisponible\/Autre ? Merci !<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "191738": {
                            "id": "191738",
                            "fields": {
                                "field_qr_horodatage": "09\/01\/2025 11:39",
                                "field_qr_message": "<p>Ok top je re vérifie ça avec le client. Merci pour ton retour !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
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                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-09 12:01:35"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
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                    "value": "1"
                },
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                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "260782": {
        "nid": 260782,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 10\/01\/2025",
        "author_uid": 7180,
        "created": "2025-01-10 11:20:54",
        "changed": "2025-01-20 10:49:49",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "191811": {
                    "id": "191811",
                    "fields": {
                        "field_description": "<p><u><strong>Nico, peux-tu me confirmer que lien ADSL suivant est bien résilié depuis fin Juillet 2024 ?&nbsp;<\/strong><\/u><\/p>\r\n\r\n<ul>\r\n\t<li><u><strong>BOEDEC Scaër<\/strong><\/u>\r\n\r\n\t<ul>\r\n\t\t<li><u><strong>ZA DE MINE RULAN 29390 SCAER<\/strong><\/u><\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/01\/2025 11:18",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "191813": {
                    "id": "191813",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/01\/2025 11:21",
                        "field_description_auteur": "Yann"
                    }
                },
                "191841": {
                    "id": "191841",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/01\/2025 15:18",
                        "field_description_auteur": "Yann"
                    }
                },
                "191851": {
                    "id": "191851",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/01\/2025 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "191852": {
                    "id": "191852",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/01\/2025 09:12",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "192436": {
                    "id": "192436",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2025 09:53",
                        "field_description_auteur": "Yann"
                    }
                },
                "192438": {
                    "id": "192438",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2025 09:53",
                        "field_description_auteur": "Yann"
                    }
                },
                "192465": {
                    "id": "192465",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/01\/2025 10:49",
                        "field_description_auteur": "Yann"
                    }
                },
                "192466": {
                    "id": "192466",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MARTIN Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2025 10:49",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[SCAER] RESILIATION ADSL - FERMETURE DU SITE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/01\/2025 10:49:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/01\/2025 10:49:38"
        },
        "questions_reponses": {
            "260783": {
                "nid": 260783,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - FUNE BRETAGNE - 10\/01\/2025 - 10\/01\/2025 - 11:21",
                "author_uid": 26,
                "created": "2025-01-10 11:21:13",
                "changed": "2025-01-20 09:53:46",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - FUNE BRETAGNE - 10\/01\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-20 09:53:17"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "FUNE BRETAGNE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "191853": {
                            "id": "191853",
                            "fields": {
                                "field_qr_horodatage": "13\/01\/2025 09:02",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Je le vois toujours en facturation mais je ne le trouve pas actif. Je vais faire un avoir.<\/p>\r\n\r\n<p>Ok pour le reste.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "191812": {
                            "id": "191812",
                            "fields": {
                                "field_qr_horodatage": "10\/01\/2025 11:21",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : FUNE BRETAGNE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[SCAER] RESILIATION ADSL - FERMETURE DU SITE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>10\/01\/2025 11:18 - CHASSIER Yann : <\/strong><u><strong>Nico, peux-tu me confirmer que lien ADSL suivant est bien résilié depuis fin Juillet 2024 ?&nbsp;<\/strong><\/u><br\/>\r\n\r\n<ul>\r\n\t<li><u><strong>BOEDEC Scaër<\/strong><\/u>\r\n\r\n\t<ul>\r\n\t\t<li><u><strong>ZA DE MINE RULAN 29390 SCAER<\/strong><\/u><\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ul>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "191842": {
                            "id": "191842",
                            "fields": {
                                "field_qr_horodatage": "10\/01\/2025 15:15",
                                "field_qr_message": "<p>Autre info, si peux également modifier le nom de la facturation de \"NIVOIX-ROBIC\" par \"SARL JO LE BOEDEC BRIEC\", ROBIC n'existe plus depuis le 01\/01\/2025. Merci =)<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "192437": {
                            "id": "192437",
                            "fields": {
                                "field_qr_horodatage": "20\/01\/2025 09:53",
                                "field_qr_message": "<p>Top merci !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-20 09:53:35"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "260810": {
        "nid": 260810,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 14\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-14 11:35:21",
        "changed": "2025-01-14 11:35:21",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "191976": {
                    "id": "191976",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Valérie (0664680155). Ligne : Coriolis fixe, Fixe, Baud, 0297510598. CT avec Valérie qui m'indique que Marie ne reçoit pas les appels de Baud. Elle était déconnectée de la file. Je la reconnecte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/01\/2025 11:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "191978": {
                    "id": "191978",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/01\/2025 11:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION MARIE NE RECEVANT PAS LES APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/01\/2025 11:34:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/01\/2025 11:34:04"
        }
    },
    "260824": {
        "nid": 260824,
        "type": "tache",
        "title": "Tache - MB AGENCEMENTS - 14\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-14 14:19:34",
        "changed": "2025-01-17 09:34:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "192001": {
                    "id": "192001",
                    "fields": {
                        "field_description": "<p>Mail de Maud BELIER indiquant qu'elle va fermer 15 jours à la fin du mois. Elle demande à mettre en place un message d'absence. Je lui indique qu'elle peut le programmer depuis son poste standard ou d'enregistrer un message et de me le faire suivre avec la période d'activation.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/01\/2025 14:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192298": {
                    "id": "192298",
                    "fields": {
                        "field_description": "<p>Je tente de joindre Mme BELIER mais sans succès. Je lui laisse un message demandant de me préciser la méthode qu'elle a retenu pour le message d'absence.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/01\/2025 09:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192303": {
                    "id": "192303",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/01\/2025 09:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192304": {
                    "id": "192304",
                    "fields": {
                        "field_description": "<p>CT avec Maud, elle m'indique qu'elle va directement utiliser la fonction messagerie du poste. Je clos donc la demande<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/01\/2025 09:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192305": {
                    "id": "192305",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BELLIER Maud (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/01\/2025 09:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MB AGENCEMENTS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ABSENCE POUR CONGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/01\/2025 09:33:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/01\/2025 09:33:21"
        }
    },
    "261035": {
        "nid": 261035,
        "type": "tache",
        "title": "Tache - Tromelin - 15\/01\/2025",
        "author_uid": 3,
        "created": "2025-01-15 17:18:20",
        "changed": "2025-01-16 09:57:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "192180": {
                    "id": "192180",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). Je demande à Cybera d'intégrer le poste dans la file mais le poste ne sonne pas. Nesrine pense à un problème de notification sur le PC utilisateur et fait le point avec Caroline (4103) dès demain matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/01\/2025 16:47",
                        "field_description_auteur": "LE JEUNE Sébastien",
                        "field_temps_passe": "30"
                    }
                },
                "192196": {
                    "id": "192196",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/01\/2025 09:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192197": {
                    "id": "192197",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine de Cybera ce jour qui a comme convenu fait le point. Elle indique qu'elle a modifié le temps de sonnerie maximal de la file ce qui a réglé le problème. Le poste 4103 sonne comme demandé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/01\/2025 09:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192198": {
                    "id": "192198",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/01\/2025 09:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>Demande d'ajout du poste 4103 dans la file d'attente du standard<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/01\/2025 09:56:05"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/01\/2025 09:56:05"
        }
    },
    "261036": {
        "nid": 261036,
        "type": "tache",
        "title": "Tache - Camping Le Cabellou Plage - 16\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-16 09:06:43",
        "changed": "2025-01-16 10:29:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "192184": {
                    "id": "192184",
                    "fields": {
                        "field_description": "<p>Mail de Ludovic pour demander à modifier deux noms de postes.<strong><u> Je demande à AT de renomer les postes correspondant aux lignes suivantes :<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>0972560554 : Pierre<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>0972560664 : Réception 1<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/01\/2025 09:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192186": {
                    "id": "192186",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/01\/2025 09:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192201": {
                    "id": "192201",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/01\/2025 10:14",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "192203": {
                    "id": "192203",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/01\/2025 10:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192205": {
                    "id": "192205",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/01\/2025 10:29",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192206": {
                    "id": "192206",
                    "fields": {
                        "field_description": "<p>AT confirme la prise en compte de la modification ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/01\/2025 10:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192207": {
                    "id": "192207",
                    "fields": {
                        "field_description": "Une notification a été envoyée à HERNANDEZ Brice  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/01\/2025 10:29",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Camping Le Cabellou Plage"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DE NOMS DE POSTES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/01\/2025 10:28:46"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
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            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/01\/2025 10:28:46"
        },
        "questions_reponses": {
            "261037": {
                "nid": 261037,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Camping Le Cabellou Plage - 16\/01\/2025 - 16\/01\/2025 - 09:07",
                "author_uid": 26,
                "created": "2025-01-16 09:07:00",
                "changed": "2025-01-16 10:28:37",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Camping Le Cabellou Plage - 16\/01\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-16 09:07:01"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Camping Le Cabellou Plage"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "192202": {
                            "id": "192202",
                            "fields": {
                                "field_qr_horodatage": "16\/01\/2025 10:08",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "192185": {
                            "id": "192185",
                            "fields": {
                                "field_qr_horodatage": "16\/01\/2025 09:07",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CAMPING LE CABELLOU PLAGE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE MODIFICATION DE NOMS DE POSTES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>16\/01\/2025 09:04 - BALBOT Iwan : <\/strong>Mail de Ludovic pour demander à modifier deux noms de postes.<strong><u> Je demande à AT de renomer les postes correspondant aux lignes suivantes :<\/u><\/strong><br\/>\r\n\r\n<strong><u>0972560554 : Pierre<\/u><\/strong><br\/>\r\n\r\n<strong><u>0972560664 : Réception 1<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "192204": {
                            "id": "192204",
                            "fields": {
                                "field_qr_horodatage": "16\/01\/2025 10:28",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-16 10:28:28"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "261044": {
        "nid": 261044,
        "type": "tache",
        "title": "Tache - CABINET CPRA - E2CA - 14\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-16 10:50:32",
        "changed": "2025-01-16 10:50:32",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "192212": {
                    "id": "192212",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, , 219320. Aminatou demande à ce que l'IP&nbsp;213.32.45.150 soit autorisée sur le 3CX client. Ct avec Coriolis qui me confirme l'autorisation demandée. Je fais suivre l'information à Aminatou.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/01\/2025 10:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "192214": {
                    "id": "192214",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GUENNEC Matthieu (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/01\/2025 10:50",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CABINET CPRA - E2CA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE D'UTORISATION ADRESSE IP SUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/01\/2025 10:49:40"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/01\/2025 10:49:40"
        }
    },
    "261096": {
        "nid": 261096,
        "type": "tache",
        "title": "Tache - Alliance Médicale Services - 16\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-16 11:21:54",
        "changed": "2025-01-16 14:02:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "192225": {
                    "id": "192225",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, KENVAD, 0298249339. CT avec Mme Caroline GOUIN. Il ont un problème informatique qui a coupé la téléphonie. Leur prestataire info est en cours de résolution. <u><strong>Je demande à AT&nbsp;que le&nbsp;0298249339 soit renvoyé vers le 0681818469.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/01\/2025 11:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192228": {
                    "id": "192228",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/01\/2025 11:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192241": {
                    "id": "192241",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/01\/2025 14:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192243": {
                    "id": "192243",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/01\/2025 14:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192244": {
                    "id": "192244",
                    "fields": {
                        "field_description": "<p>CT avec Caroline. Les services sont rétablis. J'annule la demande de renvoi d'appels<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/01\/2025 14:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192245": {
                    "id": "192245",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOIN Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/01\/2025 14:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Alliance Médicale Services - Kenvad"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/01\/2025 14:02:30"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/01\/2025 14:02:30"
        },
        "questions_reponses": {
            "261097": {
                "nid": 261097,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Alliance Médicale Services - 16\/01\/2025 - 16\/01\/2025 - 11:22",
                "author_uid": 26,
                "created": "2025-01-16 11:22:27",
                "changed": "2025-01-16 14:02:09",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Alliance Médicale Services - 16\/01\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-16 11:22:28"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Alliance Médicale Services - Kenvad"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "192227": {
                            "id": "192227",
                            "fields": {
                                "field_qr_horodatage": "16\/01\/2025 11:22",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANCE MÉDICALE SERVICES<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE RENVOI D'APPEL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>16\/01\/2025 11:18 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, KENVAD, 0298249339. CT avec Mme Caroline GOUIN. Il ont un problème informatique qui a coupé la téléphonie. Leur prestataire info est en cours de résolution. <u><strong>Je demande à AT&nbsp;que le&nbsp;0298249339 soit renvoyé vers le 0681818469.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "192242": {
                            "id": "192242",
                            "fields": {
                                "field_qr_horodatage": "16\/01\/2025 14:01",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Ils ont retrouvé les services.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-16 14:01:51"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "261105": {
        "nid": 261105,
        "type": "tache",
        "title": "Tache - SAS ROGER ROUDAUT - 17\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-17 10:13:36",
        "changed": "2025-06-30 14:07:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "192320": {
                    "id": "192320",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, , 029868A733. Fabrice MOREAU indique des problème sur les transferts des appels vers les autres sites du groupe. Le transfert se fait mais plus aucune voix ne passe sauf lors des transfert vers les lignes sur Trunk Dstiny. Je contacte Amani de Coriolis et lui remonte les informations fournies par Fabrice et les coordonnées de Guy LE PABIC sur site. Elle va recontacter Guy et Fabrice&nbsp;pour précision et me transmettra le n° de ticket.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/01\/2025 10:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192820": {
                    "id": "192820",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS afin de savoir où en est le traitement du ticket pour la ligne 02 98 68 19 83. Surcharge d'appel, impossible d'avoir quelqu'un en ligne.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/01\/2025 12:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "192825": {
                    "id": "192825",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS j'ai Nesrine HOUATI en ligne qui m'indique que sa collègue n'aurait pas reçu le mail du 17\/01 - 10h10 d'Iwan sur amani.ismail@intelcia.com<\/p>\r\n\r\n<p>Nesrine me demande de lui transmettre le mail afin qu'elle puisse faire le point avec Amani. Nesrine voit cela avec Amani et revient vers moi dès retour d'analyse des traces en .pcap.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/01\/2025 14:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "193098": {
                    "id": "193098",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour relance du <strong><u>ticket <\/u><\/strong>qui a été ouvert côté opérateur sous le&nbsp;<strong><u>N°76256.<\/u><\/strong><\/p>\r\n\r\n<p>Pour Open IP c'est l'IPBX qui gère mal le transfert. Je contacte Fabrice pour point. Pas de réponse, il est pas dispo ce jour, vu avec Gwenaëlle sa collègue me conseille de faire le point plutôt lundi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/01\/2025 10:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "193283": {
                    "id": "193283",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice, il va me faire suivre par écrit son CRI confirmant qu'il n'y a aucun souci côté IPBX car cela a bien été vérifié le 16\/01 en amont justement de l'ouverture du ticket.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 13:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "193464": {
                    "id": "193464",
                    "fields": {
                        "field_description": "<p>Pas encore eu de retour de Fabrice mais je relance tout de même CORIOLIS pour tenter d'avancer sur le sujet.<\/p>\r\n\r\n<p>J'ai Emna en ligne&nbsp; qui me soutient que le souci est côté IPBX et va me faire un écrit dans ce sens afin de le faire suivre à Fabrice de WT.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/01\/2025 12:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "193650": {
                    "id": "193650",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice pour relance, il doit me faire suivre ce jour l'écrit.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2025 13:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "193831": {
                    "id": "193831",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice pour relance car pas eu de retour. Il n'est pas dispo et m'indique revenur vers moi dès que possible. Je lui fait aussi un mail pour rappel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2025 09:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "193946": {
                    "id": "193946",
                    "fields": {
                        "field_description": "Appel à Fabrice pour relance : pas de réponse, je lui laisse donc un MV.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2025 15:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "194012": {
                    "id": "194012",
                    "fields": {
                        "field_description": "Appel à Fabrice de WESTELECOM pour relance. Pas de réponse, je lui laisse un message vocal.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/01\/2025 11:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "194160": {
                    "id": "194160",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice de WT en début d'après midi. Pas de retour, j'ai donc fait un mail de relance dans la foulée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/02\/2025 15:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "194624": {
                    "id": "194624",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice hier en fin de journée pour relance. Il m'a fait suivre en même temps que notre CT son CRI. Je transmet celui ci à Amani de CORIOLIS par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2025 09:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195243": {
                    "id": "195243",
                    "fields": {
                        "field_description": "<p>J'ai Amani en ligne qui m'indique qu'Open Ip demande de nouvelles traces pcap car celles précédement fournies sont trop anciennes.<\/p>\r\n\r\n<p>Mail à Fabrice afin d'avoir cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/02\/2025 12:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195855": {
                    "id": "195855",
                    "fields": {
                        "field_description": "<p>Relance à Fabrice.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2025 10:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195981": {
                    "id": "195981",
                    "fields": {
                        "field_description": "<p>Mail de relance à WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2025 11:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "197884": {
                    "id": "197884",
                    "fields": {
                        "field_description": "Relance à WESTELECOM (JMD + Fabrice).",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/02\/2025 16:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "198525": {
                    "id": "198525",
                    "fields": {
                        "field_description": "Relance téléphonique à Gwenaëlle de WT.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/02\/2025 12:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "199315": {
                    "id": "199315",
                    "fields": {
                        "field_description": "Nouvelle relance à WESTELECOM (mail à support\/JMD\/Gwenaëlle).",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/03\/2025 12:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "200171": {
                    "id": "200171",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/03\/2025 16:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "200256": {
                    "id": "200256",
                    "fields": {
                        "field_description": "<p>Retour de Fabrice avec de nouvelles traces pcap.<\/p>\r\n\r\n<p>Je fais suivre à Nesrine les nouvelles traces pour analyse avec Fabrice en copie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/03\/2025 12:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "200259": {
                    "id": "200259",
                    "fields": {
                        "field_description": "<p>Amani ISMAIL de CORIOLIS qui me confirme avoir fait suivre&nbsp; à Open IP pour analyse.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/03\/2025 13:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "200603": {
                    "id": "200603",
                    "fields": {
                        "field_description": "<p>Mail d'Amani qui me demande des hordatages relatifs aux traces pcap. Je demande donc cela par mail à Fabrice.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/03\/2025 09:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "200934": {
                    "id": "200934",
                    "fields": {
                        "field_description": "<p>Appel à&nbsp;Gwenaëlle de&nbsp;WESTELECOM pour relance. Elle m'indique refaire un point avec Fabrice et revenir vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/03\/2025 10:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201514": {
                    "id": "201514",
                    "fields": {
                        "field_description": "<p>Point fait avec Gwenaelle, les horodatages datent d'une semaine et n'ont pas pu être ouvert. Ils sont donc caduques, relance fait pour en avoir de nouveaux. Gwenaelle prévient Fabrice dès aujourd'hui.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2025 10:21",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "201535": {
                    "id": "201535",
                    "fields": {
                        "field_description": "<p>Et CT de mon côté avec Fabrice, je l'ai donc aussi relancé par téléphone.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2025 10:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201974": {
                    "id": "201974",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice en milieu de matinée,&nbsp;Fabrice me précise que dans la trace fournie il y a bien tous les éléments demandés. Et que s'il faut un mail écrit avec l'horodatage + nouvel horodatage alors il faudra attendre qu'il repasse sur le secteur ...<\/p>\r\n\r\n<p>Je relance CORIOLIS par mail de mon côté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 11:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202037": {
                    "id": "202037",
                    "fields": {
                        "field_description": "<p>Mail de Fabrice avec des horodatages + traces .pcap.<\/p>\r\n\r\n<p>Je fais suivre cela à CORIOLIS pour analyse.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 15:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202525": {
                    "id": "202525",
                    "fields": {
                        "field_description": "<p>Retour de CORIOLIS hier matin à Fabrice avec l'analyse de l'horodatage. Je repousse le mail à Fabrice afin qu'il puisse faire un retour sur son avancée sur le sujet.<\/p>\r\n\r\n<p>Retour de CORIOLIS: \"<em>Malheureusement, nous ne voyons pas le transfert lors des appels que vous nous avez fournis.&nbsp;Cependant, nous avons constaté un défaut qui pourrait expliquer l'erreur lors du transfert : l'IP renseignée pour récupérer le flux audio est redirigée vers l'IP privée, ce qui peut poser un problème.En ce sens pourriez-vous fixé ce paramétrage ?&nbsp; \"<\/em><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2025 10:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202803": {
                    "id": "202803",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice pour relance, il va faire le nécessaire normalement ce jour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/03\/2025 09:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "203088": {
                    "id": "203088",
                    "fields": {
                        "field_description": "<p>Je tente de rappeler Fabrice, je laisse un message pour qu'il me rappelle.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/04\/2025 11:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "203237": {
                    "id": "203237",
                    "fields": {
                        "field_description": "Appel à Fabrice pour faire le point, pas de réponse, je lui laisse donc un MV + un mail.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2025 11:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "203506": {
                    "id": "203506",
                    "fields": {
                        "field_description": "CT et mail à WT pour relance - Yoann m'indique qu'ils ont prévu de me faire un retour cet après midi.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2025 10:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "203723": {
                    "id": "203723",
                    "fields": {
                        "field_description": "CT avec Fabrice pour relance + mail.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/04\/2025 10:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "204366": {
                    "id": "204366",
                    "fields": {
                        "field_description": "Nouvelle relance mail à WESTELECOM.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/04\/2025 10:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "205006": {
                    "id": "205006",
                    "fields": {
                        "field_description": "<p>Je relance WT ce jour par mail<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/04\/2025 09:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205455": {
                    "id": "205455",
                    "fields": {
                        "field_description": "<p>Et relance aussi de CORIOLIS à WT mais pas de retour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/04\/2025 10:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "205478": {
                    "id": "205478",
                    "fields": {
                        "field_description": "<p>Appel à Gwenaëlle de WT pour relance. Elle m'indique relancer Fabrice sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/04\/2025 11:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "205904": {
                    "id": "205904",
                    "fields": {
                        "field_description": "Appel à Gwenaëlle de WESTELECOM pour relance. Pas d'avancée à me communiquer.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/04\/2025 15:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "206868": {
                    "id": "206868",
                    "fields": {
                        "field_description": "<p>Appel à Gwenaëlle de WESTELECOM pour relance. Pas d'avancée à me communiquer. Elle relance en interne ses techs.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/05\/2025 14:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "210069": {
                    "id": "210069",
                    "fields": {
                        "field_description": "<p>CT avec Gwénaelle. Fabrice doit renvoyer les éléments pour transmettre à Coriolis<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/05\/2025 11:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "211907": {
                    "id": "211907",
                    "fields": {
                        "field_description": "<p>Mail de relance à WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2025 13:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "214667": {
                    "id": "214667",
                    "fields": {
                        "field_description": "Mail de relance à WESTELECOM.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/05\/2025 15:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "216295": {
                    "id": "216295",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice de WESTELECOM pour relance. Fabrice m'indique regarder cela et revenir vers moi rapidement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/05\/2025 10:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "216669": {
                    "id": "216669",
                    "fields": {
                        "field_description": "<p>Appel à Gwenaëlle de WESTELECOM pour relance. Elle relance en interne les techs et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/05\/2025 11:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "217107": {
                    "id": "217107",
                    "fields": {
                        "field_description": "<p>Je relance Gwénaëlle ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2025 09:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "217274": {
                    "id": "217274",
                    "fields": {
                        "field_description": "Appel à Fabrice pour relance\/point, pas de réponse, je lui laisse donc un MV et relance aussi le standard WESTELECOM.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/05\/2025 10:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "217708": {
                    "id": "217708",
                    "fields": {
                        "field_description": "CT avec Gwenaëlle de WESTELECOM ce matin, elle m'indique avoir relancé de son côté ces techs vendredi.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/06\/2025 13:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "218321": {
                    "id": "218321",
                    "fields": {
                        "field_description": "Nouvelle relance à Gwenaëlle de WESTELECOM.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2025 13:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "218571": {
                    "id": "218571",
                    "fields": {
                        "field_description": "<p>Nouvelle relance téléphonique à WESTELECOM. Gwenaëlle m'indique relancer Fabrice dès que possible.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2025 10:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219985": {
                    "id": "219985",
                    "fields": {
                        "field_description": "<p>Mail de relance à WT (Gwenaëlle + support tech).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2025 12:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220981": {
                    "id": "220981",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/06\/2025 12:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "221401": {
                    "id": "221401",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/06\/2025 14:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "221402": {
                    "id": "221402",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice, ils ont trouvé l'origine du souci, l'IPBX avait complètement planté et ont donc du y remettre la conf entièrement. Morgan a fait des tests de transferts d'appels et plus de souci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/06\/2025 14:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "221403": {
                    "id": "221403",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROUDAUT-LE PABIC Gaelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/06\/2025 14:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS ROGER ROUDAUT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LANDIVISIAU] TRUNK SIP - PROBLEME DE VOIX LORS DES TRANSFERTS D'APPEL - 0298681983<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/06\/2025 14:06:19"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "202804": {
                    "id": "202804",
                    "fields": {
                        "field_ci_horodatage": "31\/03\/2025 10:00",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Relancer Fabrice."
                    }
                },
                "206869": {
                    "id": "206869",
                    "fields": {
                        "field_ci_horodatage": "05\/05\/2025 15:00",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Relancer WT ... Merci !"
                    }
                },
                "216670": {
                    "id": "216670",
                    "fields": {
                        "field_ci_horodatage": "26\/05\/2025 11:00",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Relancer WT stp ! \r\nEt me la remettre à vendredi à mon nom afin que je relance une nouvelle fois.\r\nMerci !"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/06\/2025 14:06:19"
        }
    },
    "261171": {
        "nid": 261171,
        "type": "tache",
        "title": "Tache - MB AGENCEMENTS - 17\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-17 12:36:46",
        "changed": "2025-01-17 14:33:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "192375": {
                    "id": "192375",
                    "fields": {
                        "field_description": "<p>CT avec Maud. Elle a enregistré le message d'absence mais ne peut pas l'activer. <u><strong>Je demande à AT de mettre en place la messagerie jusqu'au 3 février à heure d'ouverture.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/01\/2025 12:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192377": {
                    "id": "192377",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/01\/2025 12:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192387": {
                    "id": "192387",
                    "fields": {
                        "field_description": "<p>CT entre Sébastien et AT qui en profite pour relancer sur la demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/01\/2025 14:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192389": {
                    "id": "192389",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/01\/2025 14:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192391": {
                    "id": "192391",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/01\/2025 14:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192392": {
                    "id": "192392",
                    "fields": {
                        "field_description": "<p>CT avec AT le message était enregistré sur l'autre poste. Modification OK. Test OK, le message est bien en place.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/01\/2025 14:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192393": {
                    "id": "192393",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BELLIER Maud (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/01\/2025 14:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MB AGENCEMENTS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MESSAGERIE POUR CONGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/01\/2025 14:33:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/01\/2025 14:33:04"
        },
        "questions_reponses": {
            "261172": {
                "nid": 261172,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - MB AGENCEMENTS - 17\/01\/2025 - 17\/01\/2025 - 12:36",
                "author_uid": 26,
                "created": "2025-01-17 12:36:56",
                "changed": "2025-01-17 14:32:56",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - MB AGENCEMENTS - 17\/01\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-17 12:36:56"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "MB AGENCEMENTS"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "192376": {
                            "id": "192376",
                            "fields": {
                                "field_qr_horodatage": "17\/01\/2025 12:36",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : MB AGENCEMENTS<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE MESSAGERIE POUR CONGES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>17\/01\/2025 12:33 - BALBOT Iwan : <\/strong>CT avec Maud. Elle a enregistré le message d'absence mais ne peut pas l'activer. <u><strong>Je demande à AT de mettre en place la messagerie jusqu'au 3 février à heure d'ouverture.<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "192390": {
                            "id": "192390",
                            "fields": {
                                "field_qr_horodatage": "17\/01\/2025 14:32",
                                "field_qr_message": "<p>C'est tout bon. Merci Nico.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-17 14:32:42"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "261189": {
        "nid": 261189,
        "type": "tache",
        "title": "Tache - SELARL LE JEUNE LE BALLER - NGON KESSENG - 20\/01\/2025",
        "author_uid": 27,
        "created": "2025-01-20 09:35:44",
        "changed": "2025-01-20 09:51:10",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "192431": {
                    "id": "192431",
                    "fields": {
                        "field_description": "<p>Mail de Julie samedi qui demande de vérifier l'ouverture du standard de Huelgoat le samedi matin entre 9h et&nbsp;12h - ne fonctionne pas depuis passage en 3CX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/01\/2025 09:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "192433": {
                    "id": "192433",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/01\/2025 09:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "192434": {
                    "id": "192434",
                    "fields": {
                        "field_description": "<p>Appel à Cybera pour que le nécessaire soit fait. Nesrine m'indique que Nathan a fait le nécessaire ce matin à&nbsp; 9h20. Et il a envoyé un mail à la cliente pour l'en informer. Cf en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/01\/2025 09:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "192435": {
                    "id": "192435",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE JEUNE-LE BALLER Julie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2025 09:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SELARL LE JEUNE LE BALLER - NGON KESSENG"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[HUELGOAT] OUVERTURE STANDARD LE SAMEDI 9H-12H NOK<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/01\/2025 09:50:17"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/01\/2025 09:50:17"
        }
    },
    "261220": {
        "nid": 261220,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 20\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-20 15:31:08",
        "changed": "2025-01-23 17:14:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "192525": {
                    "id": "192525",
                    "fields": {
                        "field_description": "<p>Mail d'Emmanuel pour indiquer un changement d'horaires des deux agences. Je demande à AT de modifier les horaires comme indiqué et d'intégrer le nouveau message audio<\/p>\r\n\r\n<p>- BREST : Lundi, mardi mercrdi et vendredi : 9h30 - 12h et 14h - 17h; le jeudi : de 16h à 17h30.&nbsp;<\/p>\r\n\r\n<p>- PLOUGASTEL :&nbsp;Lundi, mardi mercrdi et vendredi : 9h30 - 12h et 14h - 17h; le jeudi : de 16h30 à 17h30.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/01\/2025 15:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "192526": {
                    "id": "192526",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2025 15:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192566": {
                    "id": "192566",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/01\/2025 16:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "192788": {
                    "id": "192788",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/01\/2025 10:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192885": {
                    "id": "192885",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/01\/2025 08:43",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "192899": {
                    "id": "192899",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/01\/2025 09:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192902": {
                    "id": "192902",
                    "fields": {
                        "field_description": "<p>CT avec Emmanuel, le message audio n'est pas cohérent avec les horaires de fermeture indiqués dans son mail. Je demande à AT de les modifier. Je lui indique qu'il peut également faire un message spécifique pour chaque agence.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/01\/2025 10:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193006": {
                    "id": "193006",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/01\/2025 16:44",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "193036": {
                    "id": "193036",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/01\/2025 17:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193038": {
                    "id": "193038",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/01\/2025 17:14",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193039": {
                    "id": "193039",
                    "fields": {
                        "field_description": "<p>AT confirme la modification.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/01\/2025 17:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193040": {
                    "id": "193040",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/01\/2025 17:14",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENTS DES HORAIRES D'OUVERTURE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/01\/2025 17:14:14"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "192887": {
                    "id": "192887",
                    "fields": {
                        "field_ci_horodatage": "23\/01\/2025 09:15",
                        "field_ci_gestionnaire": "Iwan BALBOT",
                        "field_ci_commentaire": "Le message ne correspond pas aux horaires d'ouverture. "
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/01\/2025 17:14:14"
        },
        "questions_reponses": {
            "261221": {
                "nid": 261221,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 20\/01\/2025 - 20\/01\/2025 - 15:34",
                "author_uid": 6406,
                "created": "2025-01-20 15:34:07",
                "changed": "2025-01-23 17:13:56",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 20\/01\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-23 09:56:31"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "192567": {
                            "id": "192567",
                            "fields": {
                                "field_qr_horodatage": "20\/01\/2025 16:21",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>C'est un message de quoi ? C'est pas très clair même à l'écoute.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "192886": {
                            "id": "192886",
                            "fields": {
                                "field_qr_horodatage": "23\/01\/2025 08:10",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "193007": {
                            "id": "193007",
                            "fields": {
                                "field_qr_horodatage": "23\/01\/2025 16:38",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>J'ai fait les paramétrages ce matin et je viens de modifier.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "192527": {
                            "id": "192527",
                            "fields": {
                                "field_qr_horodatage": "20\/01\/2025 15:33",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Peux tu modifier les horaire des deux agences comme suit et intégrer le message audio ci-joint stp :<\/p>\r\n\r\n<p>- <strong>BREST <\/strong>: Lundi, mardi mercrdi et vendredi : 9h30 - 12h et 14h - 17h; le jeudi : de 16h à 17h30.&nbsp;<br \/>\r\n- <strong>PLOUGASTEL<\/strong> :&nbsp;Lundi, mardi mercrdi et vendredi : 9h30 - 12h et 14h - 17h; le jeudi : de 16h30 à 17h30.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "192789": {
                            "id": "192789",
                            "fields": {
                                "field_qr_horodatage": "22\/01\/2025 10:48",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>C'est le nouveau message de répondeur<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "192900": {
                            "id": "192900",
                            "fields": {
                                "field_qr_horodatage": "23\/01\/2025 09:54",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Je viens d'avoir le client, il indique avoir eu des appels hiers entre 17h30 et 18h.&nbsp;<\/p>\r\n\r\n<p>Et, il y avait une coquille dans son message où il me demandait de changer les horaires. Les deux agences ferment à 17h30 du lundi au vendredi et non 17h.<\/p>\r\n\r\n<p>-&nbsp;<strong>BREST&nbsp;<\/strong>: Lundi, mardi mercrdi et vendredi : 9h30 - 12h et 14h - <strong>17h30<\/strong>; le jeudi : de 16h à 17h30.&nbsp;<br \/>\r\n-&nbsp;<strong>PLOUGASTEL<\/strong>&nbsp;:&nbsp;Lundi, mardi mercrdi et vendredi : 9h30 - 12h et 14h - <strong>17h30<\/strong>; le jeudi : de 16h30 à 17h30.&nbsp;&nbsp;<\/p>\r\n\r\n<p>Peux tu modifier stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "193037": {
                            "id": "193037",
                            "fields": {
                                "field_qr_horodatage": "23\/01\/2025 17:13",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-23 17:13:46"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "261225": {
        "nid": 261225,
        "type": "tache",
        "title": "Tache - SARL LE VERRE A VIN - 21\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-21 10:26:58",
        "changed": "2025-04-17 10:49:23",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "192607": {
                    "id": "192607",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Guillaume OMS (0662604764). CT avec Guillaume qui indique qu'aucun DECT ne fonctionne. Il ne sont plus branchés. Nous convenons d'un rappel demain matin quand les postes seront chargés afin de vérifier ce qui ne fonctionne toujours pas<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/01\/2025 10:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192785": {
                    "id": "192785",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume, les DECT sont bien branchés, affichage normal, chaque combiné est appairé à la bonne base. Les base ont été redémarrées. Un seul poste a des problème de batterie. J'indique à Guillaume qu'il s'agit d'un consommable bon marché, un SAV est plus couteux en frais d'envoi et prend plus de temps qu'un changement de batterie en direct. Il m'indique par contre que les postes ne sonnent pas et impossible de passer des appels. Je fais plusieurs test d'appel sur les lignes directes :<\/p>\r\n\r\n<p>- Magasin (1) : KO (\"votre appel n'a pu aboutir, veuillez réésayer\")<\/p>\r\n\r\n<p>- Standard (4) : OK, Raphaël décroche<\/p>\r\n\r\n<p>- Réserve (3) : OK, sonne mais pas de décroché (poste isolé)<\/p>\r\n\r\n<p>Je fais un nouveau test avec David, les poste&nbsp;<\/p>\r\n\r\n<p>- Bar (2) : OK, sonne mais pas de décroché. le bar est fermé à l'heure du test.&nbsp;<\/p>\r\n\r\n<p>Je fais également un test sur le NDI, la caisse répond. Les transferts de poste à poste sont OK. Seul le poste (1) Magasin ne sonne pas&nbsp;et transfert impossible vers le poste. Impossible également de sortir des appel. L'affichage du poste est normal et l'appairage est OK ( vérifié dans les paramètres et sonnerie depuis le bouton de la base). Je demande à <strong><u>AT de vérifier pourquoi ce poste (n°1, Magasin)&nbsp;ne peut ni recevoir ni passer d'appel.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/01\/2025 09:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "20"
                    }
                },
                "192787": {
                    "id": "192787",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/01\/2025 10:45",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "192800": {
                    "id": "192800",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/01\/2025 11:56",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "192812": {
                    "id": "192812",
                    "fields": {
                        "field_description": "<p>CT avec AT. Il demande un état des voyants de la base émettrice du poste n° 1 \"Magasin\" (Base D241). Je demande à Guillaume de me transmettre une photo et de bien vérifier les branchements.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/01\/2025 12:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193416": {
                    "id": "193416",
                    "fields": {
                        "field_description": "<p>Je laisse un message à Guillaume car pas de retour sur mes dernières question sur la base n° 1 (état des voyants et vérification des branchements).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/01\/2025 10:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "195232": {
                    "id": "195232",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume. Il n'est pas sur site. Il m'indique que le poste est bien conecté, le combné appairé mais qu'il ne peut toujours pas appeler ou recevoir d'appel. Je vois avec AT s'il peut le reprovisionner à distance. Je donne les infos à AT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/02\/2025 11:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "195233": {
                    "id": "195233",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/02\/2025 11:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "195241": {
                    "id": "195241",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/02\/2025 12:28",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "195248": {
                    "id": "195248",
                    "fields": {
                        "field_description": "<p>AT demande de faire un reset. Guillaume n'est pas sur site ce jour. Le recontacter demain.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/02\/2025 12:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "195368": {
                    "id": "195368",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume. Le combiné est éteint. Il me rappelle cet AM quand il aura redémarré le combiné pour faire le reset.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/02\/2025 11:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "195853": {
                    "id": "195853",
                    "fields": {
                        "field_description": "<p>Je teste d'appeler le DECT Magasin en direct(&nbsp;0972140119) \"désolé votre appel n'a pas pu aboutir, veuillez réésayyer à nouveau\".<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2025 10:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195854": {
                    "id": "195854",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Guillaume OMS (0662604764). Il m'indique qu'avant de faire le reset il doit acheter une batterie neuve pour mettre dans le DECT car celle ci est HS. Il revient donc vers moi une fois qu'il aura mis une batterie neuve dans celui ci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2025 10:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "199286": {
                    "id": "199286",
                    "fields": {
                        "field_description": "<p>Je laisse un message à Guillaume pour savoir s'il a pu changer la batterie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/03\/2025 10:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "200042": {
                    "id": "200042",
                    "fields": {
                        "field_description": "<p>CT entre Yann et Guillaume. Il n'a pas encore eu le temps de changer les batteries.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/03\/2025 12:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "202450": {
                    "id": "202450",
                    "fields": {
                        "field_description": "<p>CT avec Guillaume. Il a commandé les batteries mais pas encore reçues.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2025 17:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "204672": {
                    "id": "204672",
                    "fields": {
                        "field_description": "<p>Echange il y a peu avec Guillaume. pas encore change les batteries<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/04\/2025 15:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205159": {
                    "id": "205159",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/04\/2025 10:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205161": {
                    "id": "205161",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/04\/2025 10:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205162": {
                    "id": "205162",
                    "fields": {
                        "field_description": "<p>Pas de retour malgre relances. Je clos la tache. Réouvrir si retour d'anomalie persistante.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/04\/2025 10:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205163": {
                    "id": "205163",
                    "fields": {
                        "field_description": "Une notification a été envoyée à OMS Guillaume (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/04\/2025 10:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SARL LE VERRE A VIN"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DECT MAGASIN (poste 1)&nbsp;NE FONCTIONNANT PAS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/04\/2025 10:48:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/04\/2025 10:48:48"
        },
        "questions_reponses": {
            "261759": {
                "nid": 261759,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SARL LE VERRE A VIN - 21\/01\/2025 - 22\/01\/2025 - 10:45",
                "author_uid": 26,
                "created": "2025-01-22 10:45:09",
                "changed": "2025-04-17 10:48:11",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SARL LE VERRE A VIN - 21\/01\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-02-10 11:52:29"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SARL LE VERRE A VIN"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "192801": {
                            "id": "192801",
                            "fields": {
                                "field_qr_horodatage": "22\/01\/2025 11:55",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Il n'est plus provisionné, il faut faire les vérifications d'usage, voyants borne, branchement etc...<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "195242": {
                            "id": "195242",
                            "fields": {
                                "field_qr_horodatage": "10\/02\/2025 12:27",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il faut faire un reset<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "192786": {
                            "id": "192786",
                            "fields": {
                                "field_qr_horodatage": "22\/01\/2025 10:45",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SARL LE VERRE A VIN<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DECT MAGASIN (poste 1)+ NE FONCTIONNANT PAS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>22\/01\/2025 09:46 - BALBOT Iwan : <\/strong>CT avec Guillaume, les DECT sont bien branchés, affichage normal, chaque combiné est appairé à la bonne base. Les base ont été redémarrées. Un seul poste a des problème de batterie. J'indique à Guillaume qu'il s'agit d'un consommable bon marché, un SAV est plus couteux en frais d'envoi et prend plus de temps qu'un changement de batterie en direct. Il m'indique par contre que les postes ne sonnent pas et impossible de passer des appels. Je fais plusieurs test d'appel sur les lignes directes :<br\/>\r\n\r\n- Magasin (1) : KO (\"votre appel n'a pu aboutir, veuillez réésayer\")<br\/>\r\n\r\n- Standard (4) : OK, Raphaël décroche<br\/>\r\n\r\n- Réserve (3) : OK, sonne mais pas de décroché (poste isolé)<br\/>\r\n\r\nJe fais un nouveau test avec David, les poste&nbsp;<br\/>\r\n\r\n- Bar (2) : OK, sonne mais pas de décroché. le bar est fermé à l'heure du test.&nbsp;<br\/>\r\n\r\nJe fais également un test sur le NDI, la caisse répond. Les transferts de poste à poste sont OK. Seul le poste (1) Magasin ne sonne pas&nbsp;et transfert impossible vers le poste. Impossible également de sortir des appel. L'affichage du poste est normal et l'appairage est OK ( vérifié dans les paramètres et sonnerie depuis le bouton de la base). Je demande à <strong><u>AT de vérifier pourquoi ce poste (n°1, Magasin)&nbsp;ne peut ni recevoir ni passer d'appel.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><li><strong>21\/01\/2025 10:22 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Guillaume OMS (0662604764). CT avec Guillaume qui indique qu'aucun DECT ne fonctionne. Il ne sont plus branchés. Nous convenons d'un rappel demain matin quand les postes seront chargés afin de vérifier ce qui ne fonctionne toujours pas<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "195234": {
                            "id": "195234",
                            "fields": {
                                "field_qr_horodatage": "10\/02\/2025 11:51",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Les voyants sont verts sur la base, le combiné est correctement appairé. Tu dois pouvoir reprovisionner.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "205160": {
                            "id": "205160",
                            "fields": {
                                "field_qr_horodatage": "17\/04\/2025 10:47",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>C'est bon.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-04-17 10:47:19"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "261816": {
        "nid": 261816,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 23\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-23 09:35:03",
        "changed": "2025-01-24 10:34:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "192892": {
                    "id": "192892",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de ARNAUD FINETTE (0603323663). Ligne : Coriolis, Fixe, Standard, 0164895656. Arnaud m'indique que le standard a un problème de transfert d'appel. Il peut recevoir et passer des appels. Je contacte Coriolis. CT avec Mahmoud qui va directement contacter l'utitilisatrice pour régler le problème.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/01\/2025 09:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "192912": {
                    "id": "192912",
                    "fields": {
                        "field_description": "<p>Mahmoud de Coriolis m'indique avoir procédé à une MàJ du firmeware sans que cela n'ait pu résoudre le problème. Il m'indique continuer les investigations jusqu'à résolution du problème.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/01\/2025 10:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193113": {
                    "id": "193113",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/01\/2025 10:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193114": {
                    "id": "193114",
                    "fields": {
                        "field_description": "<p>Mahmoud indique que le problème est résolu. Je tente d'appeler Arnaud pour confirmation mais impossible de laisser un message. Je contacte l'accueil qui me confirme que tout est OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/01\/2025 10:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193115": {
                    "id": "193115",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/01\/2025 10:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TRANSFERT D'APPELS IMPOSSIBLE DEPUIS POSTE STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/01\/2025 10:27:08"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/01\/2025 10:27:08"
        }
    },
    "261889": {
        "nid": 261889,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 23\/01\/2025",
        "author_uid": 7180,
        "created": "2025-01-23 15:46:30",
        "changed": "2025-01-24 09:43:57",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "192979": {
                    "id": "192979",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Poste YEALINK, 0972569541<br \/>\r\n<br \/>\r\n<strong><u>Nico, peux-tu modifier la touche raccourci transfert d'appel pour le poste de Nathalie (0972569541), touche raccourci vers le poste de mickael(0972569540)&nbsp;en rajoutant sa ligne direct \"0972569540\". De mémoire, il n'y doit pas y avoir de numéro attribué sur sa touche raccourci,&nbsp;car&nbsp;le nouveau poste de Mickael Simon n'était pas encore en service à ce moment la. Merci !<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/01\/2025 15:39",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "192982": {
                    "id": "192982",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/01\/2025 15:46",
                        "field_description_auteur": "Yann"
                    }
                },
                "193083": {
                    "id": "193083",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/01\/2025 09:43",
                        "field_description_auteur": "Yann"
                    }
                },
                "193084": {
                    "id": "193084",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/01\/2025 09:43",
                        "field_description_auteur": "Yann"
                    }
                },
                "193085": {
                    "id": "193085",
                    "fields": {
                        "field_description": "<p>Transfert OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/01\/2025 09:43",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "193086": {
                    "id": "193086",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/01\/2025 09:43",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION TOUCHE TRANSFERTPOSTE NATHALIE SIMON<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/01\/2025 09:43:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/01\/2025 09:43:38"
        },
        "questions_reponses": {
            "261890": {
                "nid": 261890,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 23\/01\/2025 - 23\/01\/2025 - 15:46",
                "author_uid": 26,
                "created": "2025-01-23 15:46:53",
                "changed": "2025-01-24 09:43:26",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 23\/01\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-23 15:46:53"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "192981": {
                            "id": "192981",
                            "fields": {
                                "field_qr_horodatage": "23\/01\/2025 15:46",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODIFICATION TOUCHE TRANSFERTPOSTE NATHALIE SIMON<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>23\/01\/2025 15:39 - CHASSIER Yann : <\/strong>Ligne : Actif Telecom, Fixe, Poste YEALINK, 0972569541<br \/>\r\n<br \/>\r\n<strong><u>Nico, peux-tu modifier la touche raccourci transfert d'appel pour le poste de Nathalie (0972569541), touche raccourci vers le poste de mickael(0972569540)&nbsp;en rajoutant sa ligne direct \"0972569540\". De mémoire, il n'y doit pas y avoir de numéro attribué sur sa touche raccourci,&nbsp;car&nbsp;le nouveau poste de Mickael Simon n'était pas encore en service à ce moment la. Merci !<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-24 09:42:43"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "261900": {
        "nid": 261900,
        "type": "tache",
        "title": "Tache - MCP BRAMOULLE - 24\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-24 10:18:22",
        "changed": "2025-03-27 10:08:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "193100": {
                    "id": "193100",
                    "fields": {
                        "field_description": "<p>Mail d'Amandine indiquant qu'ils rencontrent à nouveau des problème de voix lors des transfert de Lannilis au site de Guisseny. Je la recontacte pour avoir précision de l'incident :<\/p>\r\n\r\n<p>Lorsque le site de Lannilis transfert les appels vers Guisseny et qu'ils récupèrent les appels si non répondu sur le second site, ils peuvent décrocher mais ils n'entendent pas les interlocuteurs et inversement. Elle me transmet les horodatages suivant :<\/p>\r\n\r\n<p><strong>- A 17H05 appel du n° 02 98 37 17 00 vers le&nbsp;02.98.36.45.10,&nbsp;transféré sur Guisseny puis récupéré à Lannilis, pas de voix entrante ni sortante.&nbsp;<\/strong><\/p>\r\n\r\n<p><strong>-&nbsp;A 17H06 et 17h07 du N° 06 12 82 10 66 vers le&nbsp;02.98.36.45.10,&nbsp;transféré sur Guisseny puis récupéré à Lannilis, pas de voix entrante ni sortante.<\/strong><\/p>\r\n\r\n<p>Je transmets l'information à WT pour vérification.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/01\/2025 09:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193282": {
                    "id": "193282",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice de WESTELECOM, il a prévu de passer mercredi sur site pour régler la problématique. La cliente a été informée par Fabrice.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 13:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "193825": {
                    "id": "193825",
                    "fields": {
                        "field_description": "<p>Mail à Amandine afin de m'assurer que le passage de Fabrice a permis de résoudre les soucis de transferts.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2025 09:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "193830": {
                    "id": "193830",
                    "fields": {
                        "field_description": "<p>Marine m'indique que Fabrice n'est pas passé sur site hier et qu'Amandine a fait suivre un nouvel <strong><u>horodatage <\/u><\/strong>à Iwan ce matin :<\/p>\r\n\r\n<ul>\r\n\t<li>Appel de Lannlis vers Guisseny pour transfert du 07 78 69 58 46 à 9h00. Pas de voix dans les 2 sens lors du transfert.<\/li>\r\n<\/ul>\r\n\r\n<p>Appel à Fabrice afin de savoir ce qu'il en est de son passage non honoré hier. Pas de réponse, il m'indique par SMS me recontacter dès que possible.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2025 09:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "193947": {
                    "id": "193947",
                    "fields": {
                        "field_description": "Appel à Fabrice pour relance : pas de réponse, je lui laisse donc un MV.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2025 15:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "194013": {
                    "id": "194013",
                    "fields": {
                        "field_description": "Appel à Fabrice de WESTELECOM pour relance. Pas de réponse, je lui laisse un message vocal.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/01\/2025 11:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "194161": {
                    "id": "194161",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice de WT en début d'après midi. Pas de retour, j'ai donc fait un mail de relance dans la foulée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/02\/2025 15:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "194619": {
                    "id": "194619",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice hier en fin de journée, ils sont bien passés hier sur site et son en cours d'analyse afin de résoudre le dysfonctionnement.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2025 09:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195253": {
                    "id": "195253",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice de WESTELECOM. Il m'indique qu'ils sont toujours sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/02\/2025 13:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195978": {
                    "id": "195978",
                    "fields": {
                        "field_description": "<p>Mail de relance à WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2025 11:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "196812": {
                    "id": "196812",
                    "fields": {
                        "field_description": "<p>Appel de Marine pour savoir où cela en est. Je lui indique avoir eu pour info de JMD que Fabrice doit me recontacter avant la fin de journée pour faire le point.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2025 15:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "196819": {
                    "id": "196819",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice pour relance, il m'indique que le souci est probablement le vpn inter site qui est géré par WT. Ils doivent revenir vers nous dès que possible.<\/p>\r\n\r\n<p>Appel téléphonique à Marine KEROUANTON (0757103151) afin de l'en informer. Pas de réponse, je lui laisse un message vocal avec les infos.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2025 16:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "197885": {
                    "id": "197885",
                    "fields": {
                        "field_description": "Relance à WESTELECOM (JMD + Fabrice).",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/02\/2025 16:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "198526": {
                    "id": "198526",
                    "fields": {
                        "field_description": "Relance téléphonique à Gwenaëlle de WT.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/02\/2025 12:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "199316": {
                    "id": "199316",
                    "fields": {
                        "field_description": "Nouvelle relance à WESTELECOM (mail à support\/JMD\/Gwenaëlle).",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/03\/2025 12:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "200172": {
                    "id": "200172",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/03\/2025 16:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "200254": {
                    "id": "200254",
                    "fields": {
                        "field_description": "<p>Mail de Fabrice pour m'indiquer qu'ils interviennent ce jour chez le client.<\/p>\r\n\r\n<p>Je prévois donc de refaire le point demain avec la cliente afin de m'assurer que cela est réglé.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/03\/2025 12:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "200260": {
                    "id": "200260",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/03\/2025 13:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "200261": {
                    "id": "200261",
                    "fields": {
                        "field_description": "<p>Mail de Fabrice qui me confirme que le souci est réglé.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/03\/2025 13:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "200262": {
                    "id": "200262",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à KEROUANTON Marine (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/03\/2025 13:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "200453": {
                    "id": "200453",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/03\/2025 17:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "200454": {
                    "id": "200454",
                    "fields": {
                        "field_description": "<p>CT avec Amandine. Elle m'indique que le problème n'a pas été réglé et que c'est même pire qu'avant. CT avec Yohann de WT. C'est Kyllian qui est intervenu hier. Il va faire le point avec lui sur l'intervention. Il me tient informé<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/03\/2025 17:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "200652": {
                    "id": "200652",
                    "fields": {
                        "field_description": "<p>Appel à Gwenaëlle de WESTELECOM pour relance, elle relance Fabrice qui prend en main le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/03\/2025 14:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "200653": {
                    "id": "200653",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à KEROUANTON Marine (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/03\/2025 14:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "200935": {
                    "id": "200935",
                    "fields": {
                        "field_description": "<p>Appel à&nbsp;Gwenaëlle de&nbsp;WESTELECOM pour relance. Elle m'indique refaire un point avec Fabrice et revenir vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/03\/2025 10:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201505": {
                    "id": "201505",
                    "fields": {
                        "field_description": "<p>Relance de Marine Kerouanton, elle n'a pas eu de retour de Westelecom sur le sujet. Relance ce matin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2025 09:19",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "201515": {
                    "id": "201515",
                    "fields": {
                        "field_description": "<p>Relance auprès de Westelecom avec Gwenaelle, demande à ce que le dossier passe en priorité car le passage de killian en début de semaine fait que la situation actuelle est encore pire. Fabrice doit faire une relance avec le client.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2025 10:23",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "201964": {
                    "id": "201964",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice de WESTELECOM pour relance, il refait un point en interne et nous tient informé.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 11:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201965": {
                    "id": "201965",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à KEROUANTON Marine (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 11:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202156": {
                    "id": "202156",
                    "fields": {
                        "field_description": "<p>Appel à Gwenaëlle de WESTELECOM pour relance : elle doit refaire un point en interne et nous tenir informé ...<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2025 11:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202157": {
                    "id": "202157",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à KEROUANTON Marine (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 11:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202163": {
                    "id": "202163",
                    "fields": {
                        "field_description": "<p>Mail de Gwenaëlle de WT à Amandine et moi même suite à mon écrit de suivi à Amandine afin d'indiquer que Fabrice passera demain après midi sur site.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2025 11:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202518": {
                    "id": "202518",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/03\/2025 10:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "202519": {
                    "id": "202519",
                    "fields": {
                        "field_description": "<p>Retour avec Manon. Resolution OK suite au passage de WT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2025 10:06",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "202520": {
                    "id": "202520",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KEROUANTON Marine  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2025 10:08",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MCP BRAMOULLE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[MCP 2] - PROBLEMES DE TRANSFERTS D'APPEL INTER-SITES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/03\/2025 10:06:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "193109": {
                    "id": "193109",
                    "fields": {
                        "field_ci_horodatage": "24\/01\/2025 10:30",
                        "field_ci_gestionnaire": "Iwan BALBOT",
                        "field_ci_commentaire": "A inclure dans le point avec Fabrice lundi"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/03\/2025 10:06:56"
        }
    },
    "261908": {
        "nid": 261908,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 24\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-24 14:51:29",
        "changed": "2025-01-29 10:21:19",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "193141": {
                    "id": "193141",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de ARNAUD FINETTE (0603323663). Ligne : Coriolis, Fixe, Standard, 0164895656. CT avec l'accueil qui m'indique en pas pouvoir mettre plus d'un appel en atente contre trois auparavant. Je contacte Coriolis pour traiter le problème. CT avec Amal qui vérfie les paramètres du poste standard et revient vers moi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/01\/2025 14:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "193169": {
                    "id": "193169",
                    "fields": {
                        "field_description": "<p>Je tente de reppeler Barbara à l'accueil mais elle n'est plus sur site. Rappeler lundi pour confirmation&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/01\/2025 17:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193205": {
                    "id": "193205",
                    "fields": {
                        "field_description": "<p>CT avec Barbabra, elle teste en me mettant en attente et en prenant un second appel. Impossible de le mettre en attente. Je recontacte Coriolis, Ammal est en ligne. Elle va revérifier à nouveau la configuration et teste avec Barbara. Elle me fera retour dans la journée.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 09:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193389": {
                    "id": "193389",
                    "fields": {
                        "field_description": "<p>CT avec Barbara, Amal ne l'a toujours pas recontacté et le problème persiste. Je relance Coriolis. Mahmoud va regarder la configuration et rappeler Barbara pour tests. Il me fait un retour par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 17:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "193414": {
                    "id": "193414",
                    "fields": {
                        "field_description": "<p>Mahmoud me fait retour sur le ticket n°&nbsp;76344. Il a effectué une demande de correction qui semble avoir résolu le problème. Je teste un appel, Barbara peut mettre mon appel en attente. Par contre, elle indique ne toujours pas pouvoir mettre plus d'un appel en attente. Je remonte l'information à Mahmoud sur le ticket.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/01\/2025 09:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193525": {
                    "id": "193525",
                    "fields": {
                        "field_description": "<p>CT avec Arnaud, il m'indique que le standard ne sonne plus. Je recontacte Coriolis pour traiter le problème. Firas m'indique que le poste accueil est KO. Ammal programme une intervention technique sur site demain.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/01\/2025 16:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193561": {
                    "id": "193561",
                    "fields": {
                        "field_description": "<p>Amal indique qu'un technicien intervient ce matin à 10h pour reprovisonnement du téléphone.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2025 09:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193573": {
                    "id": "193573",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/01\/2025 10:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193574": {
                    "id": "193574",
                    "fields": {
                        "field_description": "<p>Amal me fait un rapport d'intervention indiquant que tout est désormais OK. Je contacte l'accueil qui confirme le bon fonctionnement des mises en attente<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2025 10:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193575": {
                    "id": "193575",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2025 10:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>IMPOSSIBLE DE METTRE PLUS D'UN APPEL EN ATTENTE AU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/01\/2025 10:20:19"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/01\/2025 10:20:19"
        }
    },
    "261999": {
        "nid": 261999,
        "type": "tache",
        "title": "Tache - BODADOU - 27\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-27 09:21:47",
        "changed": "2025-01-27 11:17:18",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "193190": {
                    "id": "193190",
                    "fields": {
                        "field_description": "<p>CT avec Marjorie GALLIC (ext 251, 0678230554). Elle m'indique ne pas pouvoir ni décrocher ni passer d'appel. Elle a un message lui indiquant que son mivro est bloqué. Je contacte Nesrine de Cybera qui la rappelle pour paramétrer correctement son micro.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 09:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193248": {
                    "id": "193248",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/01\/2025 11:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193249": {
                    "id": "193249",
                    "fields": {
                        "field_description": "<p>CT entre Julie et Marjorie. Nesrine à traité la demande. Tout est Ok<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 11:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193250": {
                    "id": "193250",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/01\/2025 11:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION 251 NE POUVANT NI DECROCHER NI PASSER D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/01\/2025 11:13:22"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/01\/2025 11:13:22"
        }
    },
    "262000": {
        "nid": 262000,
        "type": "tache",
        "title": "Tache - BODADOU - 27\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-27 09:21:48",
        "changed": "2025-01-27 10:56:29",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "193192": {
                    "id": "193192",
                    "fields": {
                        "field_description": "<p>CT avec Marjorie GALLIC (ext 251, 0678230554). Elle m'indique ne pas pouvoir ni décrocher ni passer d'appel. Elle a un message lui indiquant que son mivro est bloqué. Je contacte Nesrine de Cybera qui la rappelle pour paramétrer correctement son micro.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 09:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193236": {
                    "id": "193236",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/01\/2025 10:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193237": {
                    "id": "193237",
                    "fields": {
                        "field_description": "<p>CT entre Julie et Marjorie. Le problème a été traité par Nesrine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 10:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193238": {
                    "id": "193238",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/01\/2025 10:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION 251 NE POUVANT NI DECROCHER NI PASSER D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/01\/2025 10:55:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/01\/2025 10:55:54"
        }
    },
    "262001": {
        "nid": 262001,
        "type": "tache",
        "title": "Tache - GCP ENERGIE - 27\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-27 09:44:40",
        "changed": "2025-01-27 14:11:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "193202": {
                    "id": "193202",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Marie LION (0678230554) . Ligne : Coriolis, Fixe, , 0298615778. CT avec Marie qui m'indique qu'ils ont subit une coupure éléctrique ce&nbsp; matin et que depuis, elle ne peut plus décrocher les appels entrants, ils sont signalés mais impossible de les décrocher. Les appels sortants externes et internes sont ok par contre.J'ouvre un ticket avec Westélécom<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 09:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193289": {
                    "id": "193289",
                    "fields": {
                        "field_description": "<p>CT avec Fabrice de WESTELECOM qui me confirme que la demande est bien en traitement sur leur support tech.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 13:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "193292": {
                    "id": "193292",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/01\/2025 14:11",
                        "field_description_auteur": "Yann"
                    }
                },
                "193293": {
                    "id": "193293",
                    "fields": {
                        "field_description": "<p>Retour OK. Fin du ticket.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 14:11",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "193294": {
                    "id": "193294",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LION Marie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/01\/2025 14:11",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GCP ENERGIE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>IMPOSSIBLE DE DECROCHER LES APPELS ENTRANTS AU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/01\/2025 14:11:15"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/01\/2025 14:11:15"
        }
    },
    "262002": {
        "nid": 262002,
        "type": "tache",
        "title": "Tache - COMADYM - 27\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-27 10:32:18",
        "changed": "2025-01-27 17:29:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "193217": {
                    "id": "193217",
                    "fields": {
                        "field_description": "<p>CT avec Audrey (0630735385) qui indique qu'elle et deux de ses collègues rencontrent des problèmes de connexion à leur 3CX. Elle a un message lui indiquant une reconnexion dans tant de secondes puis compte à rebours. Elle indique également qu'ils n'ont plus accès au répertoir depuis leurs extensions 3CX mobiles. CT avec Amani de Coriolis qui indique faire une mise à jour du certificat et contacte Audrey pour effectuer plusieurs tests. Elle me confirmera la clôture du ticket.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 10:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "193386": {
                    "id": "193386",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/01\/2025 17:29",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193387": {
                    "id": "193387",
                    "fields": {
                        "field_description": "<p>CT avec Audrey qui me confirme que tout est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 17:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193388": {
                    "id": "193388",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GOURIELLEC  Audrey  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/01\/2025 17:29",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER] - PROBLEMES CONNEXION 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/01\/2025 17:29:20"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
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        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
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        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/01\/2025 17:29:20"
        }
    },
    "262004": {
        "nid": 262004,
        "type": "tache",
        "title": "Tache - BODADOU - 27\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-27 11:12:54",
        "changed": "2025-01-27 14:53:31",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "193242": {
                    "id": "193242",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Steven LE COZ (0625362081). Il m'indique qu'une coupure électrique est en cours, maintenance Enedis, retour à la normale&nbsp;prévu entre 14h et 15h ce jour. Il demande un renvoi du&nbsp;Standard, 0298529900 vers le 0750751451. Nesrine m'indique qu'elle rencontre un problème du a un incident technique sur la plateforme de gestion des lignes. Elle mettra le renvoi dès retour à la normale. Je laisse un message à Steven pour le lui indiquer.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 11:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "193254": {
                    "id": "193254",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine. Elle met en place le renvoi d'appel sur les Trunks en Open IP<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 11:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "193308": {
                    "id": "193308",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/01\/2025 14:53",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193309": {
                    "id": "193309",
                    "fields": {
                        "field_description": "<p>CT avec Steven qui m'indique que l'electricité et revenue. Je demande à Nesrine de Cybera de lever le renvoi d'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 14:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193310": {
                    "id": "193310",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/01\/2025 14:53",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERNE ELAGAGE QUIMPER] - COUPURE ELECTRIQUE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/01\/2025 14:52:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
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        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/01\/2025 14:52:38"
        }
    },
    "262121": {
        "nid": 262121,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 27\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-27 15:54:59",
        "changed": "2025-01-27 15:54:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "193336": {
                    "id": "193336",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Fixe, 0296215859. Mail de Louane relayé par Yoann de WT. Elle demande à pouvoir appeler vers les n° spéciaux. Je contacte Coriolis pour mettre le mode apprentissage pendant 120 jours. Modification OK. Appels vers n° spéciaux possibles<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/01\/2025 15:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193338": {
                    "id": "193338",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MEIGNAN Louane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/01\/2025 15:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ARMOR PROPETE] - DEMANDE D'ACTIVATION DU MODE APPRENTISSAGE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/01\/2025 15:54:31"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/01\/2025 15:54:31"
        }
    },
    "262475": {
        "nid": 262475,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 29\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-29 17:34:17",
        "changed": "2025-01-29 17:34:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "193776": {
                    "id": "193776",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de ARNAUD FINETTE (0603323663). CT avec Arnaud qui indique que les appels sortent en masqués. J'ouvre un ticket Coriolis pour rectification. CT avec Mahmoud qui fait le nécessaire dans l'instant.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/01\/2025 17:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193777": {
                    "id": "193777",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/01\/2025 17:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS SORTANTS EN MASQUES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/01\/2025 17:29:46"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/01\/2025 17:29:46"
        }
    },
    "262476": {
        "nid": 262476,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 30\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-30 10:13:10",
        "changed": "2025-01-30 10:57:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "193840": {
                    "id": "193840",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Emmanuel LETOURNEUR (0635393919). Il m'indique que les deux agences sont sur répondeur. <u><strong>Je demande à AT de vérifier que les horaires d'ouverture du standard du jeudi sont bien :<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>- Brest : 9h30 - 12h et de 16h à 17h30<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>- Plougastel : 9h30 à 12h et de 16h30 à 17h30<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2025 10:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193842": {
                    "id": "193842",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/01\/2025 10:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193843": {
                    "id": "193843",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/01\/2025 10:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "193847": {
                    "id": "193847",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/01\/2025 10:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193849": {
                    "id": "193849",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/01\/2025 10:47",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "193851": {
                    "id": "193851",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/01\/2025 10:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193853": {
                    "id": "193853",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/01\/2025 10:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193854": {
                    "id": "193854",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/01\/2025 10:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "193855": {
                    "id": "193855",
                    "fields": {
                        "field_description": "<p>AT confirme la modification des hooraire du jeudi matin<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/01\/2025 10:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "193856": {
                    "id": "193856",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/01\/2025 10:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE PARAMETRAGE DES HORAIRE DU JEUDI MATIN<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/01\/2025 10:57:15"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/01\/2025 10:57:15"
        },
        "questions_reponses": {
            "262477": {
                "nid": 262477,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 30\/01\/2025 - 30\/01\/2025 - 10:13",
                "author_uid": 26,
                "created": "2025-01-30 10:13:26",
                "changed": "2025-01-30 10:57:07",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 30\/01\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-01-30 10:56:55"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "193844": {
                            "id": "193844",
                            "fields": {
                                "field_qr_horodatage": "30\/01\/2025 10:21",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Merci de me préciser les 2 numéros stp<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "193850": {
                            "id": "193850",
                            "fields": {
                                "field_qr_horodatage": "30\/01\/2025 10:43",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>J'ai ajouté le jeudi matin, dans la QR précédente c'était pas ce qui était demandé&nbsp;:<\/p>\r\n\r\n<p>-&nbsp;<strong>BREST&nbsp;<\/strong>: Lundi, mardi mercrdi et vendredi : 9h30 - 12h et 14h - 17h; le jeudi : de 16h à 17h30.&nbsp;<br \/>\r\n-&nbsp;<strong>PLOUGASTEL<\/strong>&nbsp;:&nbsp;Lundi, mardi mercrdi et vendredi : 9h30 - 12h et 14h - 17h; le jeudi : de 16h30 à 17h30.&nbsp;<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "193841": {
                            "id": "193841",
                            "fields": {
                                "field_qr_horodatage": "30\/01\/2025 10:13",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SEPMG LETOURNEUR ET LAURENDEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PROBLEME DE PARAMETRAGE DES HORAIRE DU JEUDI MATIN<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>30\/01\/2025 10:05 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Emmanuel LETOURNEUR (0635393919). Il m'indique que les deux agences sont sur répondeur. <u><strong>Je demande à AT de vérifier que les horaires d'ouverture du standard du jeudi sont bien :<\/strong><\/u><br\/>\r\n\r\n<u><strong>- Brest : 9h30 - 12h et de 16h à 17h30<\/strong><\/u><br\/>\r\n\r\n<u><strong>- Plougastel : 9h30 à 12h et de 16h30 à 17h30<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "193848": {
                            "id": "193848",
                            "fields": {
                                "field_qr_horodatage": "30\/01\/2025 10:30",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Brest :&nbsp;0298464294<\/p>\r\n\r\n<p>Plougastel :&nbsp;0298403712<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "193852": {
                            "id": "193852",
                            "fields": {
                                "field_qr_horodatage": "30\/01\/2025 10:53",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-01-30 10:57:04"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "262876": {
        "nid": 262876,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 31\/01\/2025",
        "author_uid": 6406,
        "created": "2025-01-31 17:32:37",
        "changed": "2025-01-31 17:32:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-01-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-01-31 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "194080": {
                    "id": "194080",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Elle demande à ce que Sébastien passe en 3ème sur les files de BOEDEC<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/01\/2025 17:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194081": {
                    "id": "194081",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/01\/2025 17:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BOEDEC] - MODIFICATION DE FILES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/01\/2025 17:31:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/01\/2025 17:31:07"
        }
    },
    "263239": {
        "nid": 263239,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 07\/02\/2025",
        "author_uid": 7180,
        "created": "2025-02-04 17:18:16",
        "changed": "2025-02-07 16:08:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "194400": {
                    "id": "194400",
                    "fields": {
                        "field_description": "<p>Depart Alexia en congé du 10 au 16. Mettre \"Sébastien\" en remplacement de bout de file tout site à la place de l'astreinte d'Alexia.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/02\/2025 17:16",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "195107": {
                    "id": "195107",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/02\/2025 16:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "195108": {
                    "id": "195108",
                    "fields": {
                        "field_description": "<p>Modification ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/02\/2025 16:08",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "195109": {
                    "id": "195109",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/02\/2025 16:08",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION FILE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/02\/2025 16:08:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/02\/2025 16:08:12"
        }
    },
    "263417": {
        "nid": 263417,
        "type": "tache",
        "title": "Tache - GROUPE BRETAGNE BURO - 05\/02\/2025",
        "author_uid": 27,
        "created": "2025-02-05 14:35:22",
        "changed": "2025-02-05 14:35:22",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "194535": {
                    "id": "194535",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, Fixe 0298900447 , 847<\/p>\r\n\r\n<ul>\r\n\t<li>PE5175330 - Trunk&nbsp;sur BRETAGNE BUREAU<\/li>\r\n\t<li>PE4232310 - Trunk sur SADA<\/li>\r\n<\/ul>\r\n\r\n<p>Appel de Gwenaëlle, ils ont besoin que le mode apprentissage soit remis car sur la boutique de QUIMPER ils sont coincés pour appeler un nouveau n° surtaxé.<\/p>\r\n\r\n<p>Appel à CORIOLIS pour remettre le mode apprentissage : j'ai Amala en ligne qui fait le nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/02\/2025 14:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "194537": {
                    "id": "194537",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CANIEZ Vincent (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/02\/2025 14:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE BRETAGNE BURO"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODE APPRENTISSAGE A REMETTRE EN PLACE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/02\/2025 14:27:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/02\/2025 14:27:29"
        }
    },
    "263520": {
        "nid": 263520,
        "type": "tache",
        "title": "Tache - MB AGENCEMENTS - 06\/02\/2025",
        "author_uid": 6406,
        "created": "2025-02-06 11:29:08",
        "changed": "2025-02-06 17:40:16",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "194673": {
                    "id": "194673",
                    "fields": {
                        "field_description": "<p>Mail de Maud pour demander l'activation d'un message de prédécroché. Je demande à AT de faire le nécessaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2025 11:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194676": {
                    "id": "194676",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/02\/2025 11:29",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194755": {
                    "id": "194755",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/02\/2025 14:47",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "194847": {
                    "id": "194847",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/02\/2025 17:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194849": {
                    "id": "194849",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/02\/2025 17:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194850": {
                    "id": "194850",
                    "fields": {
                        "field_description": "<p>Le message est bien activé<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2025 17:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194851": {
                    "id": "194851",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BELLIER Maud (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/02\/2025 17:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MB AGENCEMENTS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ACTIVATION DE MESSAGE DE PREDECROCHE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/02\/2025 17:39:20"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/02\/2025 17:39:20"
        },
        "questions_reponses": {
            "263522": {
                "nid": 263522,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - MB AGENCEMENTS - 06\/02\/2025 - 06\/02\/2025 - 11:29",
                "author_uid": 6406,
                "created": "2025-02-06 11:29:56",
                "changed": "2025-02-06 17:39:11",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - MB AGENCEMENTS - 06\/02\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-02-06 11:29:56"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "MB AGENCEMENTS"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "194756": {
                            "id": "194756",
                            "fields": {
                                "field_qr_horodatage": "06\/02\/2025 14:45",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "194677": {
                            "id": "194677",
                            "fields": {
                                "field_qr_horodatage": "06\/02\/2025 11:29",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Peux tu mettre le message ci-joint en prédécroché stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "194848": {
                            "id": "194848",
                            "fields": {
                                "field_qr_horodatage": "06\/02\/2025 17:39",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-02-06 17:39:02"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "263563": {
        "nid": 263563,
        "type": "tache",
        "title": "Tache - Action serrurerie - 06\/02\/2025",
        "author_uid": 6406,
        "created": "2025-02-06 14:30:05",
        "changed": "2025-02-06 17:41:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "194738": {
                    "id": "194738",
                    "fields": {
                        "field_description": "<p>Mail 'Hlène pour demander la suppression des touche KRI sur tous les postes. <u><strong>Je demande à AT de supprimer la touche KRI sur tous les postes.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2025 14:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194740": {
                    "id": "194740",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/02\/2025 14:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194753": {
                    "id": "194753",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/02\/2025 14:45",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "194852": {
                    "id": "194852",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/02\/2025 17:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194854": {
                    "id": "194854",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/02\/2025 17:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194855": {
                    "id": "194855",
                    "fields": {
                        "field_description": "<p>AT confirme le traitement de la demande<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2025 17:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194856": {
                    "id": "194856",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DURAND Hélène (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/02\/2025 17:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Action serrurerie"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFIACTION DES TOUCHE RACCOURCIS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/02\/2025 17:40:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/02\/2025 17:40:59"
        },
        "questions_reponses": {
            "263564": {
                "nid": 263564,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Action serrurerie - 06\/02\/2025 - 06\/02\/2025 - 14:30",
                "author_uid": 26,
                "created": "2025-02-06 14:30:15",
                "changed": "2025-02-06 17:40:50",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Action serrurerie - 06\/02\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-02-06 14:30:15"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Action serrurerie"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "194754": {
                            "id": "194754",
                            "fields": {
                                "field_qr_horodatage": "06\/02\/2025 14:42",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "194739": {
                            "id": "194739",
                            "fields": {
                                "field_qr_horodatage": "06\/02\/2025 14:30",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ACTION SERRURERIE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE MODIFIACTION DES TOUCHE RACCOURCIS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>06\/02\/2025 14:28 - BALBOT Iwan : <\/strong>Mail 'Hlène pour demander la suppression des touche KRI sur tous les postes. <u><strong>Je demande à AT de supprimer la touche KRI sur tous les postes.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "194853": {
                            "id": "194853",
                            "fields": {
                                "field_qr_horodatage": "06\/02\/2025 17:40",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-02-06 17:40:43"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "263577": {
        "nid": 263577,
        "type": "tache",
        "title": "Tache - REST CONSTRUCTIONS - 06\/02\/2025",
        "author_uid": 6406,
        "created": "2025-02-06 14:45:14",
        "changed": "2025-02-06 14:45:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "194751": {
                    "id": "194751",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Olivier ROPARS (0298934254). CT avec Françoise qui m'indique qu'elle ne peut plus ni passer ni recevoir d'appels depuis son poste. Je lui demande d evérifier si elle est toujours connectée à la fille d'appels. Elle était déconnectée. Je lui demande de se reconnecter, les appels fonctionnent à nouveau.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2025 14:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194752": {
                    "id": "194752",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROPARS Olivier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/02\/2025 14:45",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "REST CONSTRUCTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>IMPOSSIBLE DE PASSER DES APPELS OU D'EN RECEVOIR SUR LE POSTE ACCUEIL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/02\/2025 14:43:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/02\/2025 14:43:21"
        }
    },
    "263578": {
        "nid": 263578,
        "type": "tache",
        "title": "Tache - ALLIANZ PAUL BOUSSARD - 06\/02\/2025",
        "author_uid": 6406,
        "created": "2025-02-06 15:10:24",
        "changed": "2025-03-06 14:07:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "194773": {
                    "id": "194773",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gabriel (0222941210). Il&nbsp; reçoit des appels or le standard est normalement fermé le jeudi après midi. <u>Je demande à AT de vérifier les horaires d'ouvertures du standard :<\/u><\/p>\r\n\r\n<p><strong>Mar, Mer et Ven :&nbsp;9h-12h et&nbsp; 14h-18h&nbsp;<\/strong><\/p>\r\n\r\n<p><strong>Jeu et Sam :&nbsp;9h-12h - (standard fermé après 12h)<\/strong><\/p>\r\n\r\n<p><strong>Fermé le lundi.&nbsp;<\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/02\/2025 15:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194775": {
                    "id": "194775",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/02\/2025 15:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194871": {
                    "id": "194871",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/02\/2025 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "194876": {
                    "id": "194876",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/02\/2025 09:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "194886": {
                    "id": "194886",
                    "fields": {
                        "field_description": "<p>AT indique que les paramètres sont bon de son côté. Il a ouvert un ticket d'incident au support, les horaires programmés sont les bons.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/02\/2025 09:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "194887": {
                    "id": "194887",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KIEFFER Gabriel (Notification - Tâche - Informations sur tâche).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/02\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "194888": {
                    "id": "194888",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/02\/2025 09:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "195132": {
                    "id": "195132",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/02\/2025 01:40",
                        "field_description_auteur": "anon0"
                    }
                },
                "195381": {
                    "id": "195381",
                    "fields": {
                        "field_description": "<p>AT a ouvert un ticket OI car les modifs sont OK de son côté. Vérifier jeudi AM que le&nbsp;standard est bien fermé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/02\/2025 11:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "195876": {
                    "id": "195876",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gabriel KIEFFER (0222941210) afin de vérifier que je tombe sur le répondeur, c'est bien OK. Je prévois de refaire le test à 14h.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2025 12:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195883": {
                    "id": "195883",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de Gabriel (0222941210). Il vient d'avoir un appel donc pas encore ok le jeudi après midi. et il m'indique aussi un soir avoir eu un appel vers 18h15 or le standard devrait fermer à 18h.<\/p>\r\n\r\n<p>Je relance donc ACTIF TELECOM.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2025 14:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195884": {
                    "id": "195884",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2025 14:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "195918": {
                    "id": "195918",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2025 15:47",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "195920": {
                    "id": "195920",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2025 16:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "195922": {
                    "id": "195922",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2025 16:09",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "195924": {
                    "id": "195924",
                    "fields": {
                        "field_description": "<p>ACTIF TELECOM m'indique que pour lui la conf est bonne et pas d'appels cet am. Je fais un test d'appel, effectivement c'est bien ok pour moi aussi je tombe sur le répondeur. Mail à Gabriel afin d'avoir l'horodatage de son appel du début d'après midi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2025 16:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195959": {
                    "id": "195959",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/02\/2025 10:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "195961": {
                    "id": "195961",
                    "fields": {
                        "field_description": "<p>retour du client le 13\/02 à 14:08, appel entrant du&nbsp;07 85 15 23 15<\/p>\r\n\r\n<p>Horodatage transmis à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2025 10:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "196831": {
                    "id": "196831",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/02\/2025 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "197829": {
                    "id": "197829",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/02\/2025 15:10",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "197839": {
                    "id": "197839",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/02\/2025 15:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "197858": {
                    "id": "197858",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/02\/2025 16:32",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "197878": {
                    "id": "197878",
                    "fields": {
                        "field_description": "<p>L'opérateur indique ne pas avoir de trace de l'appel qui est passé, je prévois de refaire un horodatage demain aprem.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/02\/2025 16:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "197974": {
                    "id": "197974",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gabriel KIEFFER (0222941210) pour test : c'est ok je tombe bien sur le répondeur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/02\/2025 13:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "198311": {
                    "id": "198311",
                    "fields": {
                        "field_description": "<p>Mail à Gabriel afin de faire le point.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/02\/2025 10:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "198446": {
                    "id": "198446",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/02\/2025 09:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "198577": {
                    "id": "198577",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/02\/2025 17:13",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "198666": {
                    "id": "198666",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/02\/2025 15:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "198684": {
                    "id": "198684",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/02\/2025 16:15",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "198753": {
                    "id": "198753",
                    "fields": {
                        "field_description": "<p>ACTIF TELECOM m'indique avoir vérifier les 2 n° géo qui étaient précédement utlisés sur les agences, ils sont bien en renvoi permanent sur le 02 22 donc il ne devrait pas pouvoir être possible de passer entre les horaires d'ouvertures en appelant ceux ci.&nbsp;<\/p>\r\n\r\n<p>A vérifier cet am de mon côté.<\/p>\r\n\r\n<ul>\r\n\t<li>Carhaix :&nbsp;02 96 29 30 05<\/li>\r\n\t<li>Rostrenen :&nbsp;0298932048<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2025 10:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "198841": {
                    "id": "198841",
                    "fields": {
                        "field_description": "<ul>\r\n\t<li>Carhaix :&nbsp;02 96 29 30 05 - ça raccroche de suite<\/li>\r\n\t<li>Rostrenen :&nbsp;0298932048 - je tombe bien le répondeur général<\/li>\r\n<\/ul>\r\n\r\n<p>Je fais le retour à ACTIF TELECOM pour correctif sur l'ancien n° de Carhaix mais dans tous les cas pas d'appel à passer en dehors des horaires sur mes tests.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2025 14:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "198842": {
                    "id": "198842",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/02\/2025 14:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "198946": {
                    "id": "198946",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/02\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "198982": {
                    "id": "198982",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/02\/2025 08:52",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "198990": {
                    "id": "198990",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/02\/2025 09:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "199015": {
                    "id": "199015",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/02\/2025 10:18",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "199273": {
                    "id": "199273",
                    "fields": {
                        "field_description": "<p>Vérif faite pour les anciens n° de Carhaix et Rostrenen, je prévois de refaire un test d'appel ce jeudi après midi afin de m'assurer que lorsqu'on appelle sur un des 3 n° ci dessous nous tombont bien sur le répondeur.<\/p>\r\n\r\n<ul>\r\n\t<li>Carhaix :&nbsp;02 96 29 30 05<\/li>\r\n\t<li>Rostrenen :&nbsp;0298932048<\/li>\r\n\t<li>0222941210<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/03\/2025 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "200052": {
                    "id": "200052",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/03\/2025 14:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "200053": {
                    "id": "200053",
                    "fields": {
                        "field_description": "<p>Je teste des appels sur les 3 n°. Bascule OK sur répondeur<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/03\/2025 14:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "200054": {
                    "id": "200054",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KIEFFER Gabriel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/03\/2025 14:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ PAUL BOUSSARD"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE VERIFICATION DES HORAIRE DE FERMETURE DU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/03\/2025 14:06:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "199274": {
                    "id": "199274",
                    "fields": {
                        "field_ci_horodatage": "03\/03\/2025 10:15",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Pourras-tu faire le test d'appel sur les 3 n° stp jeudi après midi ?\r\nMerci !"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/03\/2025 14:06:32"
        },
        "questions_reponses": {
            "263579": {
                "nid": 263579,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ PAUL BOUSSARD - 06\/02\/2025 - 06\/02\/2025 - 15:10",
                "author_uid": 26,
                "created": "2025-02-06 15:10:34",
                "changed": "2025-03-06 14:07:34",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ PAUL BOUSSARD - 06\/02\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-02-28 09:23:26"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ PAUL BOUSSARD"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "194877": {
                            "id": "194877",
                            "fields": {
                                "field_qr_horodatage": "07\/02\/2025 09:00",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>C'est pas normal, j'ai ouvert un ticket au support. Je te tiens informé.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "195919": {
                            "id": "195919",
                            "fields": {
                                "field_qr_horodatage": "13\/02\/2025 15:46",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Sur quel numéro stp ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "195923": {
                            "id": "195923",
                            "fields": {
                                "field_qr_horodatage": "13\/02\/2025 16:04",
                                "field_qr_message": "<p>Les plages sont bonnes, il me faudrait un horodatage d'un appel reçu en dehors stp.<\/p>\r\n\r\n<p>Sur le relevé je ne vois aucun appel en dehors...<\/p>\r\n\r\n<p>Je te remercie.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "197830": {
                            "id": "197830",
                            "fields": {
                                "field_qr_horodatage": "19\/02\/2025 15:09",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>On ne reproduit pas le comportement mais je n'ai pas encore le retour des admins, c'est toujours d'actualité ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "197859": {
                            "id": "197859",
                            "fields": {
                                "field_qr_horodatage": "19\/02\/2025 16:32",
                                "field_qr_message": "<p>ok merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "198578": {
                            "id": "198578",
                            "fields": {
                                "field_qr_horodatage": "25\/02\/2025 17:10",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Oui c'est une bonne idée, quels sont ces numéros stp ?<\/p>\r\n\r\n<p>Je te remercie<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "198685": {
                            "id": "198685",
                            "fields": {
                                "field_qr_horodatage": "26\/02\/2025 16:11",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>C'est déjà comme ça, a tester en appelant ces 2 numéros en dehors de plages<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "198983": {
                            "id": "198983",
                            "fields": {
                                "field_qr_horodatage": "28\/02\/2025 08:41",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Je vois bien les appels reçu sur le 0296 et ils sont bien transférés sur le 0222 il y des consos comme tu peux le voir en PJ.<\/p>\r\n\r\n<p>Bonne journée.<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "199016": {
                            "id": "199016",
                            "fields": {
                                "field_qr_horodatage": "28\/02\/2025 10:16",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>C'est bon, il y avait des plages horaires sur le numéro je viens de les désactiver...<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "194774": {
                            "id": "194774",
                            "fields": {
                                "field_qr_horodatage": "06\/02\/2025 15:10",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ PAUL BOUSSARD<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE VERIFICATION DES HORAIRE DE FERMETURE DU STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>06\/02\/2025 15:07 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Gabriel (0222941210). Il&nbsp; reçoit des appels or le standard est normalement fermé le jeudi après midi. <u>Je demande à AT de vérifier les horaires d'ouvertures du standard :<\/u><br\/>\r\n\r\n<strong>Mar, Mer et Ven :&nbsp;9h-12h et&nbsp; 14h-18h&nbsp;<\/strong><br\/>\r\n\r\n<strong>Jeu et Sam :&nbsp;9h-12h - (standard fermé après 12h)<\/strong><br\/>\r\n\r\n<strong>Fermé le lundi.&nbsp;<\/strong><br\/>\r\n\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "194889": {
                            "id": "194889",
                            "fields": {
                                "field_qr_horodatage": "07\/02\/2025 09:37",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>Ok, noté.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "195885": {
                            "id": "195885",
                            "fields": {
                                "field_qr_horodatage": "13\/02\/2025 14:19",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Le client vient d'avoir un appel peu après 14h ce jour or le standard aurait du être fermé. De plus il m'indique qu'un soir il a eu un appel à 18h15 alors que fermeture à 18h (il ne sait plus me dire quel jour).<\/p>\r\n\r\n<p>Si tu peux revenir vers nous à ce sujet ?<\/p>\r\n\r\n<p>En te remerciant !<\/p>\r\n\r\n<p><u><strong>Julie<\/strong><\/u><\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "195921": {
                            "id": "195921",
                            "fields": {
                                "field_qr_horodatage": "13\/02\/2025 16:02",
                                "field_qr_message": "<p>Sur le site de Carhaix :&nbsp;0222941210<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "195960": {
                            "id": "195960",
                            "fields": {
                                "field_qr_horodatage": "14\/02\/2025 10:10",
                                "field_qr_message": "<p>Et voici le retour du client&nbsp; le 13\/02 à 14:08, appel entrant du&nbsp;07 85 15 23 15<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "197840": {
                            "id": "197840",
                            "fields": {
                                "field_qr_horodatage": "19\/02\/2025 15:29",
                                "field_qr_message": "<p>Je ne peux pas te dire, le souci étant que le jeudi ... Je teste demain s i tu veux ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "198447": {
                            "id": "198447",
                            "fields": {
                                "field_qr_horodatage": "25\/02\/2025 09:26",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>De mon côté j'ai encore testé jeudi et aucun appel n'est passé.<\/p>\r\n\r\n<p>Le client me demande si sur les n° qui avaient été portés les horaires du standard sont aussi en place ? Je pense qu'il a raison et que le souci vient des anciens n° géographiques.&nbsp;<\/p>\r\n\r\n<p>Le plus simple serait peut être de faire un renvoi des anciens n° géo vers le 02 22 comme ça ils sont bien bloqués par les horaires du standard.<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "198667": {
                            "id": "198667",
                            "fields": {
                                "field_qr_horodatage": "26\/02\/2025 14:57",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<ul>\r\n\t<li>Carhaix : 02 96 29 30 05<\/li>\r\n\t<li>Rostrenen :&nbsp;0298932048<\/li>\r\n<\/ul>\r\n\r\n<p>Merci !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "198843": {
                            "id": "198843",
                            "fields": {
                                "field_qr_horodatage": "27\/02\/2025 14:39",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je viens de faire le test,<\/p>\r\n\r\n<ul>\r\n\t<li>Carhaix :&nbsp;02 96 29 30 05 - ça raccroche de suite<\/li>\r\n\t<li>Rostrenen :&nbsp;0298932048 - je tombe bien le répondeur général<\/li>\r\n<\/ul>\r\n\r\n<p>Donc je ne parviens pas à trouver où est le trou dans la raquette ... Je continu de creuser.<\/p>\r\n\r\n<p>Par contre si tu peux juste voir pourquoi le n° 02 96 de Carhaix ne tombe pas sur le répondeur mais raccroche ?<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "198991": {
                            "id": "198991",
                            "fields": {
                                "field_qr_horodatage": "28\/02\/2025 09:22",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>Je pense que le souci est seulement sur horaire de fermeture pour :<\/p>\r\n\r\n<ul>\r\n\t<li>Carhaix :&nbsp;02 96 29 30 05<\/li>\r\n<\/ul>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "200051": {
                            "id": "200051",
                            "fields": {
                                "field_qr_horodatage": "06\/03\/2025 14:07",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>Tout est OK. Merci<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-06 14:07:16"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "263778": {
        "nid": 263778,
        "type": "tache",
        "title": "Tache - Camping Le Cabellou Plage - 07\/02\/2025",
        "author_uid": 6406,
        "created": "2025-02-07 11:18:00",
        "changed": "2025-02-07 11:18:00",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "194922": {
                    "id": "194922",
                    "fields": {
                        "field_description": "<p>Ludovic signale que la ligne 0298503394 (Restaurant) est renvoyé vers le n° de mobile de Brice Herbomez qui ne fait plus partie de l'entreprise. Ludovic me fait suivre les accès à l'EC client Orange correspondant mais impossible de modifier le n° de mobile, Orange a changé&nbsp;les fonctionnalité de l'EC.&nbsp;&nbsp;Pas accès à la gestion de cette ligne de notre côté car box gérant le réseau Wifi pour les campeurs. J'indique à Ludovic qu'il doit se rapprocher d'Orange pour modifier le n° associé. Je clos la demande de mon côté car pas d'action possible.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/02\/2025 10:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "194923": {
                    "id": "194923",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RAHARD Marine  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/02\/2025 11:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Camping Le Cabellou Plage"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RENVOI D'APPEL VERS MOBILE DEPUIS LA BOX DU RESTAURANT A SUPPRIMER<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/02\/2025 10:55:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Orange"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/02\/2025 10:55:04"
        }
    },
    "264096": {
        "nid": 264096,
        "type": "tache",
        "title": "Tache - GREEN ECO HABITAT - 07\/02\/2025",
        "author_uid": 27,
        "created": "2025-02-07 15:38:11",
        "changed": "2025-02-07 15:53:13",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "195084": {
                    "id": "195084",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Standard BREST, 0972550412<\/p>\r\n\r\n<p>Appel de Yoann, le client aurait demandé la résiliation de la FTTH pour le 10\/02\/25 et donc dans l'attete du tirage d'une nouvelle fibre il faut que je demande à CORIOLIS qui le Trunk doit être autorisé à se connecter à&nbsp; l'ip suivante : 46.247.190.68&nbsp;<\/p>\r\n\r\n<p>A noter qu'une porta sortante du fixe serait validée aussi pour le&nbsp;26\/02\/25&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/02\/2025 15:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195094": {
                    "id": "195094",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/02\/2025 15:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "195095": {
                    "id": "195095",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS afin que le nécessaire soit fait: c'est fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/02\/2025 15:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195096": {
                    "id": "195096",
                    "fields": {
                        "field_description": "Une notification a été envoyée à COLIN Yann (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/02\/2025 15:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GREEN ECO HABITAT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BREST] AUTORISER TRUNK SIP A SE CONNECTER A L'IP D'UNE 4G<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/02\/2025 15:51:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/02\/2025 15:51:56"
        }
    },
    "264125": {
        "nid": 264125,
        "type": "tache",
        "title": "Tache - Tromelin - 10\/02\/2025",
        "author_uid": 6406,
        "created": "2025-02-10 09:23:10",
        "changed": "2025-02-10 09:23:10",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "195144": {
                    "id": "195144",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). Ligne : Cybera, Fixe, Standard, 0298208007. CT avec Sophie, elle m'indique que l'extension 4110 est bloquée sur un appel. Je fais le necessaire pour raccrocher l'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/02\/2025 09:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "195146": {
                    "id": "195146",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/02\/2025 09:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION 4110 BLOQUEE EN APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/02\/2025 09:20:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/02\/2025 09:20:48"
        }
    },
    "264215": {
        "nid": 264215,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 10\/02\/2025",
        "author_uid": 6406,
        "created": "2025-02-10 16:41:34",
        "changed": "2025-02-10 16:41:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "195306": {
                    "id": "195306",
                    "fields": {
                        "field_description": "<p>L'utilisatrice du poste \"VN VO\" indique que ses appels sortent en n° masqué. Je contacte Coriolis pour effctuer la modification. Firas m'indique que le nécessaire est fait.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/02\/2025 16:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "195307": {
                    "id": "195307",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/02\/2025 16:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS SORTANTS EN N° MASQUE DEPUIS LE POSTE \"VN VO\"<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/02\/2025 16:35:39"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/02\/2025 16:35:39"
        }
    },
    "264217": {
        "nid": 264217,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 10\/02\/2025",
        "author_uid": 6406,
        "created": "2025-02-10 16:54:15",
        "changed": "2025-02-11 11:13:51",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "195314": {
                    "id": "195314",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, NDI , 0298690763. CT avec Caroline qui demande l'ajout d'une touche. <strong><u>Je demande à AT d'ajouter la touche \"RV Caroline\" qui renvoi&nbsp;vers le 0661729309 sans condition sur le standard de Déménagement Jézéquel.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/02\/2025 16:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "195317": {
                    "id": "195317",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/02\/2025 16:54",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "195325": {
                    "id": "195325",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/02\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "195333": {
                    "id": "195333",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/02\/2025 09:39",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "195345": {
                    "id": "195345",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/02\/2025 10:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "195353": {
                    "id": "195353",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/02\/2025 10:19",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "195356": {
                    "id": "195356",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/02\/2025 10:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "195361": {
                    "id": "195361",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/02\/2025 10:55",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "195369": {
                    "id": "195369",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/02\/2025 11:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "195371": {
                    "id": "195371",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/02\/2025 11:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "195372": {
                    "id": "195372",
                    "fields": {
                        "field_description": "<p>Actif Télécom confirme l'ajout de la touche \"RV Caroline\" sur le poste accueil de Déménagement Jézéquel (PASCALE)<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/02\/2025 11:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "195373": {
                    "id": "195373",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/02\/2025 11:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DEM JEZEQUEL] - DEMANDE D'AJOUT DE TOUCHE SUR POSTE STANDARD&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/02\/2025 11:13:08"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/02\/2025 11:13:08"
        },
        "questions_reponses": {
            "264218": {
                "nid": 264218,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 10\/02\/2025 - 10\/02\/2025 - 16:54",
                "author_uid": 26,
                "created": "2025-02-10 16:54:45",
                "changed": "2025-02-11 11:12:56",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 10\/02\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-02-11 10:38:42"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "195334": {
                            "id": "195334",
                            "fields": {
                                "field_qr_horodatage": "11\/02\/2025 09:18",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Demande pas assez précise, il me faut le nom ou la mac au pire<\/p>\r\n\r\n<p>Merci<\/p>\r\n\r\n<p>Bonne journée.<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "195354": {
                            "id": "195354",
                            "fields": {
                                "field_qr_horodatage": "11\/02\/2025 10:16",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il n'y a pas, j'ai :<\/p>\r\n\r\n<p>PASCALE<\/p>\r\n\r\n<p>JULIEN<\/p>\r\n\r\n<p>COMPTA<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "195362": {
                            "id": "195362",
                            "fields": {
                                "field_qr_horodatage": "11\/02\/2025 10:53",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "195316": {
                            "id": "195316",
                            "fields": {
                                "field_qr_horodatage": "10\/02\/2025 16:54",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[deM JEZEQUEL] - DEMANDE D'AJOUT DE TOUCHE SUR POSTE STANDARD&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>10\/02\/2025 16:51 - BALBOT Iwan : <\/strong>Ligne : Coriolis, Fixe, NDI , 0298690763. CT avec Caroline qui demande l'ajout d'une touche. <strong><u>Je demande à AT d'ajouter la touche \"RV Caroline\" qui renvoi&nbsp;vers le 0661729309 sans condition sur le standard de Déménagement Jézéquel.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "195346": {
                            "id": "195346",
                            "fields": {
                                "field_qr_horodatage": "11\/02\/2025 10:00",
                                "field_qr_message": "<p>Bonjoujr Nico,<\/p>\r\n\r\n<p>Poste \"Standard\" de Déménagement Jézéquel.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "195357": {
                            "id": "195357",
                            "fields": {
                                "field_qr_horodatage": "11\/02\/2025 10:38",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Poste \"PASCALE\"<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "195370": {
                            "id": "195370",
                            "fields": {
                                "field_qr_horodatage": "11\/02\/2025 11:12",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-02-11 11:12:48"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "264609": {
        "nid": 264609,
        "type": "tache",
        "title": "Tache - BE2TF - 13\/02\/2025",
        "author_uid": 27,
        "created": "2025-02-13 09:26:22",
        "changed": "2025-02-13 10:25:33",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "195816": {
                    "id": "195816",
                    "fields": {
                        "field_description": "<p>Mail de Nathalie pour indiquer que les <strong><u>appels entrants (au 02 98 89 41 86 )&nbsp; sonnent directement sur le poste FABRICE au lieu de l'ACCUEIL.<\/u><\/strong><\/p>\r\n\r\n<p>Je demande à ACTIF TELECOM de vérifier pourquoi sachant que la stratégie d'appel qui avait été demandée est la suivante :<\/p>\r\n\r\n<p>Horaire ouverture du standard :<\/p>\r\n\r\n<ul>\r\n\t<li>Lundi au jeudi : 8h 12h \/ 14h 18h<\/li>\r\n\t<li>Vendredi : 8h 12h \/ 14h 17h<\/li>\r\n<\/ul>\r\n\r\n<p>Faire sonner les appels entrants sur&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>MAC - 44DBD24BE521 Nathalie - faire sonner 5 sonneries et si pas de réponse alors débordement sur&nbsp;<\/li>\r\n\t<li>MAC - 44DBD24BC35D Fabrice pendant 5 sonneries et si toujours pas de réponse alors bascule sur le répondeur qui ne permet pas de laisser de message vocal;<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2025 09:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195818": {
                    "id": "195818",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2025 09:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "195823": {
                    "id": "195823",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2025 09:42",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "195843": {
                    "id": "195843",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2025 10:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "195845": {
                    "id": "195845",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/02\/2025 10:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "195846": {
                    "id": "195846",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par ACTIF TELECOM, l'ordre de sonnerie des postes étaient inversés.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2025 10:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195847": {
                    "id": "195847",
                    "fields": {
                        "field_description": "Une notification a été envoyée à THOMAS Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2025 10:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BE2TF"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>STRATEGIE APPELS PAS OK<\/p>\r\n"
        },
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            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
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            "name": "Horodatage",
            "type": "text",
            "value": "13\/02\/2025 10:25:09"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
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            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/02\/2025 10:25:09"
        },
        "questions_reponses": {
            "264610": {
                "nid": 264610,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - BE2TF - 13\/02\/2025 - 13\/02\/2025 - 09:26",
                "author_uid": 27,
                "created": "2025-02-13 09:26:38",
                "changed": "2025-02-13 10:24:43",
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                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - BE2TF - 13\/02\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-02-13 09:26:39"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "BE2TF"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "195824": {
                            "id": "195824",
                            "fields": {
                                "field_qr_horodatage": "13\/02\/2025 09:39",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>La file était inversée...C'est réctifié.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "195817": {
                            "id": "195817",
                            "fields": {
                                "field_qr_horodatage": "13\/02\/2025 09:26",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : BE2TF<\/p>\r\n\r\n<p>Objet :&nbsp;<p>STRATEGIE APPELS PAS OK<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>13\/02\/2025 09:23 - L'HELGOUARC'H Julie : <\/strong>Mail de Nathalie pour indiquer que les <strong><u>appels entrants (au 02 98 89 41 86 )&nbsp; sonnent directement sur le poste FABRICE au lieu de l'ACCUEIL.<\/u><\/strong><br\/>\r\n\r\nJe demande à ACTIF TELECOM de vérifier pourquoi sachant que la stratégie d'appel qui avait été demandée est la suivante :<br\/>\r\n\r\nHoraire ouverture du standard :<br\/>\r\n\r\n<ul>\r\n\t<li>Lundi au jeudi : 8h 12h \/ 14h 18h<\/li>\r\n\t<li>Vendredi : 8h 12h \/ 14h 17h<\/li>\r\n<\/ul>\r\n\r\nFaire sonner les appels entrants sur&nbsp;<br\/>\r\n\r\n<ul>\r\n\t<li>MAC - 44DBD24BE521 Nathalie - faire sonner 5 sonneries et si pas de réponse alors débordement sur&nbsp;<\/li>\r\n\t<li>MAC - 44DBD24BC35D Fabrice pendant 5 sonneries et si toujours pas de réponse alors bascule sur le répondeur qui ne permet pas de laisser de message vocal;<\/li>\r\n<\/ul>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "195844": {
                            "id": "195844",
                            "fields": {
                                "field_qr_horodatage": "13\/02\/2025 10:24",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-02-13 10:24:35"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "264852": {
        "nid": 264852,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 13\/02\/2025",
        "author_uid": 27,
        "created": "2025-02-13 14:32:44",
        "changed": "2025-02-17 10:09:02",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "195888": {
                    "id": "195888",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline DANTEC (0661729309).<br \/>\r\nLigne : Coriolis, Fixe, NDI , 0298690763<\/p>\r\n\r\n<p><u><strong>Plusieurs points à revoir sur le poste ACCUEIL-Pascale<\/strong><\/u> par Actif Télécom :<\/p>\r\n\r\n<ul>\r\n\t<li>Double appel non fonctionnel - a vérifier pourquoi et activer celui ci<\/li>\r\n\t<li>Supprimer la BLF \"Patrice L'Herrou\"<\/li>\r\n\t<li>Mettre une BLF pour raccourci appel mobile de :\r\n\t<ul>\r\n\t\t<li>Julien Port :&nbsp;0633760313<\/li>\r\n\t\t<li>Caro Port :&nbsp;0661729309<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/02\/2025 14:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "195892": {
                    "id": "195892",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/02\/2025 14:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "196833": {
                    "id": "196833",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/02\/2025 00:50",
                        "field_description_auteur": "anon0"
                    }
                },
                "196847": {
                    "id": "196847",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/02\/2025 09:55",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "196867": {
                    "id": "196867",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/02\/2025 10:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "196871": {
                    "id": "196871",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/02\/2025 10:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "196872": {
                    "id": "196872",
                    "fields": {
                        "field_description": "<p>Modifs suivantes bien faites sur le poste de PASCALE :<\/p>\r\n\r\n<ul>\r\n\t<li>Supprimer la BLF \"Patrice L'Herrou\"<\/li>\r\n\t<li>Mettre une BLF pour raccourci appel mobile de :\r\n\t<ul>\r\n\t\t<li>Julien Port :&nbsp;0633760313<\/li>\r\n\t\t<li>Caro Port :&nbsp;0661729309<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ul>\r\n\r\n<p>Concernant le double appel il n'y en a pas actuellement car la consigne est de faire sonner 2 postes en simultannés donc dès que Pascale est déjà en ligne alors le 2nd poste (Julien) sonne tout seul. Par contre maintenant avec les BLF il ne devrait plus y avoir de souci pour faire une interception des appels.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/02\/2025 10:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "196873": {
                    "id": "196873",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/02\/2025 10:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[JEZEQUEL] MODIFS SUR POSTE PASCALE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/02\/2025 10:04:41"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/02\/2025 10:04:41"
        },
        "questions_reponses": {
            "264856": {
                "nid": 264856,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 13\/02\/2025 - 13\/02\/2025 - 14:33",
                "author_uid": 27,
                "created": "2025-02-13 14:33:44",
                "changed": "2025-02-17 10:04:35",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 13\/02\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-02-17 00:50:20"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "196848": {
                            "id": "196848",
                            "fields": {
                                "field_qr_horodatage": "17\/02\/2025 09:48",
                                "field_qr_message": "<p>Julie, Ok pour les touches, pas de double appel parceque c'est une file avec 2 postes qui sonnent en même temps donc si un poste est en ligne ça fait sonner le second<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "195891": {
                            "id": "195891",
                            "fields": {
                                "field_qr_horodatage": "13\/02\/2025 14:33",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[JEZEQUEL] MODIFS SUR POSTE PASCALE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>13\/02\/2025 14:32 - L'HELGOUARC'H Julie : <\/strong>Appel téléphonique de la part de Caroline DANTEC (0661729309).<br \/>\r\nLigne : Coriolis, Fixe, NDI , 0298690763<br\/>\r\n\r\n<u><strong>Plusieurs points à revoir sur le poste ACCUEIL-Pascale<\/strong><\/u> par Actif Télécom :<br\/>\r\n\r\n<ul>\r\n\t<li>Double appel non fonctionnel - a vérifier pourquoi et activer celui ci<\/li>\r\n\t<li>Supprimer la BLF \"Patrice L'Herrou\"<\/li>\r\n\t<li>Mettre une BLF pour raccourci appel mobile de :\r\n\t<ul>\r\n\t\t<li>Julien Port :&nbsp;0633760313<\/li>\r\n\t\t<li>Caro Port :&nbsp;0661729309<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ul>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "196868": {
                            "id": "196868",
                            "fields": {
                                "field_qr_horodatage": "17\/02\/2025 10:04",
                                "field_qr_message": "<p>Ok merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-02-17 10:04:28"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "264943": {
        "nid": 264943,
        "type": "tache",
        "title": "Tache - STM SAV - 14\/02\/2025",
        "author_uid": 27,
        "created": "2025-02-14 10:01:26",
        "changed": "2025-02-14 11:38:38",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "195945": {
                    "id": "195945",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Aurore (Mac: 80 :5E:C0 :BE :10:3B), 0298250727<\/p>\r\n\r\n<p>CT avec Sonia, il faut demander à ACTIF TELECOM d<strong><u>'effectuer les modifications de BLF suivante sur le poste STANDARD ACCUEIL :<\/u><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Retirer&nbsp;la touche renvoi Patrice.<\/li>\r\n\t<li>Et la touche &nbsp;Activ désactiv a renommer désactiv&nbsp;<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2025 10:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "195950": {
                    "id": "195950",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/02\/2025 10:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "195998": {
                    "id": "195998",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/02\/2025 11:37",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "196001": {
                    "id": "196001",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/02\/2025 11:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "196002": {
                    "id": "196002",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/02\/2025 11:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "196003": {
                    "id": "196003",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par ACTIF TELECOM à savoir :<\/p>\r\n\r\n<ul>\r\n\t<li>Retirer&nbsp;la touche renvoi Patrice.<\/li>\r\n\t<li>Et la touche &nbsp;Activ désactiv a renommer désactiv&nbsp;<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/02\/2025 11:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "196004": {
                    "id": "196004",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ... Sonia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/02\/2025 11:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STM SAV"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT BLF SUR POSTE ACCUEIL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/02\/2025 11:38:16"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/02\/2025 11:38:16"
        },
        "questions_reponses": {
            "264944": {
                "nid": 264944,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STM SAV - 14\/02\/2025 - 14\/02\/2025 - 10:01",
                "author_uid": 27,
                "created": "2025-02-14 10:01:56",
                "changed": "2025-02-14 11:38:08",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STM SAV - 14\/02\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-02-14 10:01:57"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STM SAV"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "195999": {
                            "id": "195999",
                            "fields": {
                                "field_qr_horodatage": "14\/02\/2025 11:33",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "195949": {
                            "id": "195949",
                            "fields": {
                                "field_qr_horodatage": "14\/02\/2025 10:01",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STM SAV<\/p>\r\n\r\n<p>Objet :&nbsp;<p>CHANGEMENT BLF SUR POSTE ACCUEIL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>14\/02\/2025 10:00 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Aurore (Mac: 80 :5E:C0 :BE :10:3B), 0298250727<br\/>\r\n\r\nCT avec Sonia, il faut demander à ACTIF TELECOM d<strong><u>'effectuer les modifications de BLF suivante sur le poste STANDARD ACCUEIL :<\/u><\/strong><br\/>\r\n\r\n<ul>\r\n\t<li>Retirer&nbsp;la touche renvoi Patrice.<\/li>\r\n\t<li>Et la touche &nbsp;Activ désactiv a renommer désactiv&nbsp;<\/li>\r\n<\/ul>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-02-14 11:38:04"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "265231": {
        "nid": 265231,
        "type": "tache",
        "title": "Tache - BRETAGNE DEVELOPPEMENT PAYSAGE - 17\/02\/2025",
        "author_uid": 27,
        "created": "2025-02-17 15:12:23",
        "changed": "2025-02-21 17:02:46",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "196937": {
                    "id": "196937",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis fixe, Fixe, NDI - 0298405289, 214054<\/p>\r\n\r\n<p>Appel de Jade qui me demande que WT remplace la BLF du&nbsp;06 XX soit remplacée par le&nbsp;Poste Sarah.&nbsp;<\/p>\r\n\r\n<p>Je demande par mail à WT Fabrice que le nécessaire soit fait.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/02\/2025 15:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "197894": {
                    "id": "197894",
                    "fields": {
                        "field_description": "<p>Relance mail à WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/02\/2025 09:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "198280": {
                    "id": "198280",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/02\/2025 17:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "198281": {
                    "id": "198281",
                    "fields": {
                        "field_description": "<p>Appel à Fabrice, il m'indique avoir fait le nécessaire et répondu uniquement à Sarah avec la nouvelle étiquette de poste que c'était ok.<\/p>\r\n\r\n<p>MV à Sarah afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/02\/2025 16:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "198282": {
                    "id": "198282",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RIEU Sarah (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/02\/2025 17:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BRETAGNE DEVELOPPEMENT PAYSAGE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT BLF SUR POSTE JADE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/02\/2025 16:56:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/02\/2025 16:56:44"
        }
    },
    "265771": {
        "nid": 265771,
        "type": "tache",
        "title": "Tache - LIZIARD TP - 20\/02\/2025",
        "author_uid": 27,
        "created": "2025-02-20 11:45:54",
        "changed": "2025-02-20 11:50:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "197943": {
                    "id": "197943",
                    "fields": {
                        "field_description": "<p>Mail de Bleuenn, il faut faire une modif des TP ci dessous sur son poste + modif des noms d'utilisateurs de 2 extensions.<\/p>\r\n\r\n<ul>\r\n\t<li>Changer le prénom du raccourcis 58 par <strong>MAIGRET Jimmy – <\/strong>Cela implique de renommer l’extension 58 - mail à rattacher :&nbsp;&nbsp;<a href=\"mailto:jmaigret@liziard.fr\">jmaigret@liziard.fr<\/a><\/li>\r\n\t<li>Supprimer le raccourcis 38 (départ de <strong>DESGARDIN Vincent<\/strong>) – Nécessaire fait à 10h - mail à rattacher :&nbsp;&nbsp;<a href=\"mailto:ayvin@liziard.fr\">ayvin@liziard.fr<\/a><\/li>\r\n\t<li>Ajouter sur le poste 36 le raccourcis 84 <strong>TOURBOT Thibault<\/strong> – Nécessaire fait à 10h&nbsp;<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/02\/2025 11:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "197944": {
                    "id": "197944",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/02\/2025 11:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "197945": {
                    "id": "197945",
                    "fields": {
                        "field_description": "<p>Renommage des extensions OK fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/02\/2025 11:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "197946": {
                    "id": "197946",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOUEREC Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/02\/2025 11:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LIZIARD TP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFS BLF SUR POSTE 3CX BLEUENN<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/02\/2025 11:50:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/02\/2025 11:50:27"
        }
    },
    "266428": {
        "nid": 266428,
        "type": "tache",
        "title": "Tache - SELARL LE JEUNE LE BALLER - NGON KESSENG - 24\/02\/2025",
        "author_uid": 6406,
        "created": "2025-02-24 09:15:08",
        "changed": "2025-02-24 16:59:53",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "198300": {
                    "id": "198300",
                    "fields": {
                        "field_description": "<p>CT avec Virginie SIZUN (0298997108) sur Huelgoat, ext n° 1105. Elle m'indique que tous ses appels sortent en haut parleur depuis ce matin. Impossible de lui faire accéder aux paramètres pour vérifier la sortie son. Je contacte Cybera pour prise en charge. Cyril W fait le nécessaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/02\/2025 09:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "198426": {
                    "id": "198426",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/02\/2025 16:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "198427": {
                    "id": "198427",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil, le problème est résolu.&nbsp;&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/02\/2025 16:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "198428": {
                    "id": "198428",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE BRAS Gaëlle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/02\/2025 16:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SELARL LE JEUNE LE BALLER - NGON KESSENG"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[HUELGOAT] - APPELS NE SORTANT QU'EN HAUT PARLEUR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/02\/2025 16:57:55"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/02\/2025 16:57:55"
        }
    },
    "266614": {
        "nid": 266614,
        "type": "tache",
        "title": "Tache - SAMSON Agro - 25\/02\/2025",
        "author_uid": 27,
        "created": "2025-02-25 11:56:36",
        "changed": "2025-02-27 14:48:00",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-02-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-02-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "198487": {
                    "id": "198487",
                    "fields": {
                        "field_description": "<p>Ligne : Security Keepers, Fixe, , 95_01<\/p>\r\n\r\n<p>CT avec Aminatou de CYBERA qui m'indique avoir eu Guillaume en ligne pour le souci suivant : souci de DHCP depuis l'arrêt de la VM SK et du coup postes fixes KO.<\/p>\r\n\r\n<p>Vu avec Aminatou plusieurs solutions possibles :<\/p>\r\n\r\n<ul>\r\n\t<li>Faire distribuer le&nbsp;DHCP par le SBC - le plus rapide pour résolution du souci mais pas le plus propre et stable<\/li>\r\n\t<li>Tirage d'une FTTH BT pour support des postes fixes afin que le DHCP soit distribué par le routeur de cette FTTH<\/li>\r\n\t<li>Demander à SK que le DHCP soit mis sur le routeur de la FTTO&nbsp;<\/li>\r\n<\/ul>\r\n\r\n<p>CT avec Guillaume afin d'échanger sur le sujet. Il me confirme qu'il est dispo à 14h pour échanger avec Aminatou sur les solutions suivantes :<\/p>\r\n\r\n<ul>\r\n\t<li>Faire distribuer le&nbsp;DHCP par le SBC<\/li>\r\n\t<li>Mettre un PC sur le réseau pour distribuer le DHCP, il m'indique qu'il pourrait trouver rapidement un PC pour cela.<\/li>\r\n<\/ul>\r\n\r\n<p>CT avec Aminatou qui me confirme être dispo et recontacter Guillaume à 14H pour évoquer les solutions et en mettre une en oeuvre afin de rétablir les postes fixes, sachant que Aminatou est aussi ok pour mettre un pc sur le réseau car pour elle cette solution serait \"plus propre\" que d'utiliser le SBC pour distribution du DHCP.<\/p>\r\n\r\n<p>Amiantou m'indique revenir vers moi sur le sujet dès que vu avec Guillaume.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/02\/2025 11:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "198844": {
                    "id": "198844",
                    "fields": {
                        "field_description": "<p>Mail à Aminatou afin d'avoir un suivi sur les actions de mardi après midi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2025 14:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "198849": {
                    "id": "198849",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/02\/2025 14:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "198850": {
                    "id": "198850",
                    "fields": {
                        "field_description": "<p>Retour d'Aminatou.L'équipe Danoise de Samson lui ont&nbsp;mis un serveur DHCP dans le LAN téléphonie.&nbsp;On a reprovisionné les téléphones. Le problème est résolu normalement.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/02\/2025 14:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "198851": {
                    "id": "198851",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FERRIERE Guillaume (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/02\/2025 14:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAMSON Agro"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SOUCI DHCP SUITE ARRET VM SK<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/02\/2025 14:46:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "198489": {
                    "id": "198489",
                    "fields": {
                        "field_ci_horodatage": "25\/02\/2025 12:00",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Adresse : 31 Rue Charles le Goffic bâtiment N1\r\nCode postal : 29400\r\nCommune : Landivisiau\r\nIdentifiant immeuble IPE : IMB\/29105\/X\/000D\r\nÉtat immeuble : Déployé (raccordable)\r\nPM de rattachement : FI-29105-0001\r\nÉtat PM : Déployé\r\nDébut délai complétude : 2016-09-30\r\nOpérateur d’infrastructure : THD Bretagne"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/02\/2025 14:46:57"
        }
    },
    "268295": {
        "nid": 268295,
        "type": "tache",
        "title": "Tache - Tromelin - 04\/03\/2025",
        "author_uid": 27,
        "created": "2025-03-04 11:10:27",
        "changed": "2025-03-04 11:42:25",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "199660": {
                    "id": "199660",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007).<br \/>\r\nLigne : Cybera, Fixe, Standard, 0298208007<\/p>\r\n\r\n<p>Sophie me demande la création d'une extention pour Lisa LANNUZEL à faire suivre sur la boite mail de Caroline CABON&nbsp;c.helard@tromelin.net car elle n'a pas encore de boite mail perso. Prévoir aussi l'attribution d'une ligne directe.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/03\/2025 11:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "199670": {
                    "id": "199670",
                    "fields": {
                        "field_description": "<p>Création de l'extention faite avec pour caractéristiques les suivantes :<\/p>\r\n\r\n<ul>\r\n\t<li>N° d'extension : 4305<\/li>\r\n\t<li>N° de ligne directe attribuée : 0298209470<\/li>\r\n<\/ul>\r\n\r\n<p>Je suis par contre bloquée pour valider la création de l'extension avec l'adresse mail de Caroline, je mets donc celle du support SW afin de retransmettre au client le mail de création du compte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/03\/2025 11:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "199671": {
                    "id": "199671",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/03\/2025 11:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "199672": {
                    "id": "199672",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/03\/2025 11:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CREATION 1 EXTENTION 3CX POUR LISA LANNUZEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/03\/2025 11:42:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/03\/2025 11:42:03"
        }
    },
    "268339": {
        "nid": 268339,
        "type": "tache",
        "title": "Tache - POLLEN VOYAGE - 05\/03\/2025",
        "author_uid": 7180,
        "created": "2025-03-05 16:04:59",
        "changed": "2025-03-05 16:04:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "199949": {
                    "id": "199949",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe et Internet, PABX, 0298444700<br \/>\r\nAppel vers numéro à l'étranger et en 0800 impossible. Demande de l'activation du mode apprentissage effectuer auprès de Westelecom car récupération des trunks en OpenIp auprès de Coriolis depuis fin février.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/03\/2025 16:03",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "199951": {
                    "id": "199951",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GUILLOUX Raphaëlle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/03\/2025 16:05",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "POLLEN VOYAGE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ACTIVATION MODE APPRENTISSAGE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/03\/2025 16:03:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/03\/2025 16:03:03"
        }
    },
    "268476": {
        "nid": 268476,
        "type": "tache",
        "title": "Tache - FINANCIERE MAXANDRE - 06\/03\/2025",
        "author_uid": 7180,
        "created": "2025-03-06 15:03:22",
        "changed": "2025-03-06 15:28:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "200063": {
                    "id": "200063",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, 296526280,&nbsp;<\/p>\r\n\r\n<p>Appel de la directrice adjointe depuis le&nbsp;33761307138, plus d'appel interne et externe depuis ce matin.&nbsp;<br \/>\r\nAppel à Coriolis, il voit l'autocom déconnecté depuis hier soir ~ 17h30, ça correspondrait à la coupure qui n'a été constaté que depuis début d'après-midi.<br \/>\r\nFabrice Moreau de Westelecom est prévenu via Gwenaelle, il est procéde au rédemarrage de l'autocom.&nbsp;<br \/>\r\nTest à faire d'ici 5 minutes pour voir si la remontée est ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/03\/2025 14:58",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "200067": {
                    "id": "200067",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "06\/03\/2025 15:28",
                        "field_description_auteur": "Yann"
                    }
                },
                "200068": {
                    "id": "200068",
                    "fields": {
                        "field_description": "<p>Redemarrage Ok, relance Coriolis pour redemmarage routeur. Ligne fixe OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/03\/2025 15:28",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "200069": {
                    "id": "200069",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUNOYER Marc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/03\/2025 15:28",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FINANCIERE MAXANDRE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>COUPURE FIXE APPEL INTERNE EXTERNE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/03\/2025 15:28:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/03\/2025 15:28:07"
        }
    },
    "268522": {
        "nid": 268522,
        "type": "tache",
        "title": "Tache - STM SAV - 07\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-07 11:54:23",
        "changed": "2025-03-21 11:17:48",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "200130": {
                    "id": "200130",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Aurore (Mac: 80 :5E:C0 :BE :10:3B), 0298250727. Mail de Soniaqui demande à&nbsp; ce que chacune des 4 lignes de l'accueil soit affectée à une touche sur le poste. <u><strong>Je demande à AT d'affecter une touche par ligne.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/03\/2025 11:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "200133": {
                    "id": "200133",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/03\/2025 11:54",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "200199": {
                    "id": "200199",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/03\/2025 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "200229": {
                    "id": "200229",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/03\/2025 10:35",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "200231": {
                    "id": "200231",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/03\/2025 11:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "200233": {
                    "id": "200233",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/03\/2025 11:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "200234": {
                    "id": "200234",
                    "fields": {
                        "field_description": "<p>AT confirme que les touches&nbsp; sont modifiée. Ajour de \"Tristan\".<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/03\/2025 11:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "200235": {
                    "id": "200235",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à ... Sonia (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/03\/2025 11:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "200895": {
                    "id": "200895",
                    "fields": {
                        "field_description": "<p>CT avec Sonia ce jour qui m'indique que les touche ne remontent pas. Je demande à AT de vérifier, le dernière modification étant l'ajout de la touche Tristan. Elle souhaite avoir des touches correspondant aux 4 lignes sur le standard (ligne, 1, 2, 3 ...) <strong><u>Je demande à AT d'jouter des touches pour les 4 lignes sur le poste \"Standard Accueil\"<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/03\/2025 09:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "200896": {
                    "id": "200896",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/03\/2025 09:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "200898": {
                    "id": "200898",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/03\/2025 09:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "200930": {
                    "id": "200930",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/03\/2025 10:36",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "201512": {
                    "id": "201512",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Sonia ... (0298250727). Sonia va me faire suivre une photo de l'écran du poste + mac afin que je puisse faire un point avec ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2025 10:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201537": {
                    "id": "201537",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/03\/2025 11:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "201539": {
                    "id": "201539",
                    "fields": {
                        "field_description": "<p>Elements réceptionnés et envoyé à l'opérateur pour traitement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2025 11:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201543": {
                    "id": "201543",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/03\/2025 11:15",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "201550": {
                    "id": "201550",
                    "fields": {
                        "field_description": "<p>ACTIF TELECOM m'indique avoir fait le nécessaire pour avoir les 3 touches de ligne.<\/p>\r\n\r\n<p>Appel téléphonique à Sonia&nbsp;(0298250727) afin de l'en informer. Sonia va voir avec la personne à l'accueil et me tient informée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2025 11:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201700": {
                    "id": "201700",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Sonia&nbsp;(0298250727) afin de m'assurer que le souci est bien résolu.&nbsp;<\/p>\r\n\r\n<p>Oui c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2025 11:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201701": {
                    "id": "201701",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/03\/2025 11:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "201702": {
                    "id": "201702",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/03\/2025 11:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "201703": {
                    "id": "201703",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ... Sonia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/03\/2025 11:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STM SAV"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE D'AJOUT DE TOUCHES SUR LE POSTE STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/03\/2025 11:17:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/03\/2025 11:17:44"
        },
        "questions_reponses": {
            "268523": {
                "nid": 268523,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STM SAV - 07\/03\/2025 - 07\/03\/2025 - 11:54",
                "author_uid": 26,
                "created": "2025-03-07 11:54:43",
                "changed": "2025-03-10 11:28:01",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STM SAV - 07\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-10 00:30:23"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STM SAV"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "200230": {
                            "id": "200230",
                            "fields": {
                                "field_qr_horodatage": "10\/03\/2025 10:33",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Il manquait TRISTAN mais les autres étaient déjà implémentées.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "200132": {
                            "id": "200132",
                            "fields": {
                                "field_qr_horodatage": "07\/03\/2025 11:54",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STM SAV<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE D'AJOUT DE TOUCHES SUR LE POSTE STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>07\/03\/2025 11:50 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Aurore (Mac: 80 :5E:C0 :BE :10:3B), 0298250727. Mail de Soniaqui demande à&nbsp; ce que chacune des 4 lignes de l'accueil soit affectée à une touche sur le poste. <u><strong>Je demande à AT d'affecter une touche par ligne.<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "200232": {
                            "id": "200232",
                            "fields": {
                                "field_qr_horodatage": "10\/03\/2025 11:27",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-10 11:27:24"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "269513": {
                "nid": 269513,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STM SAV - 07\/03\/2025 - 17\/03\/2025 - 09:38",
                "author_uid": 26,
                "created": "2025-03-17 09:38:50",
                "changed": "2025-03-21 11:17:39",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STM SAV - 07\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-20 11:02:54"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STM SAV"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "200931": {
                            "id": "200931",
                            "fields": {
                                "field_qr_horodatage": "17\/03\/2025 10:23",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Tu peux m'envoyer la MAC du poste et une photo de l'écran, je ne comprends pas.<\/p>\r\n\r\n<p>Je te remercie.<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "201544": {
                            "id": "201544",
                            "fields": {
                                "field_qr_horodatage": "20\/03\/2025 11:11",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Ok c'est moi, j'avais pas vu l'histoire de la ligne 3. C'est bon là ou ça arrive dans les minutes.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "200897": {
                            "id": "200897",
                            "fields": {
                                "field_qr_horodatage": "17\/03\/2025 09:38",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STM SAV<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE D'AJOUT DE TOUCHES SUR LE POSTE STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>17\/03\/2025 09:38 - BALBOT Iwan : <\/strong>Passage à l'état \"En cours\"<\/li><li><strong>17\/03\/2025 09:33 - BALBOT Iwan : <\/strong>CT avec Sonia ce jour qui m'indique que les touche ne remontent pas. Je demande à AT de vérifier, le dernière modification étant l'ajout de la touche Tristan. Elle souhaite avoir des touches correspondant aux 4 lignes sur le standard (ligne, 1, 2, 3 ...) <strong><u>Je demande à AT d'jouter des touches pour les 4 lignes sur le poste \"Standard Accueil\"<\/u><\/strong><br\/>\r\n<\/li><li><strong>10\/03\/2025 11:28 - BALBOT Iwan : <\/strong>Une notification a été envoyée à ... Sonia (Notification - Tâche - Clôture).<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "201538": {
                            "id": "201538",
                            "fields": {
                                "field_qr_horodatage": "20\/03\/2025 11:01",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Suite à point avec la cliente voici les éléments en PJ (photo des écrans du poste + MAC).<\/p>\r\n\r\n<p>Il faudrait donc que la cliente ait bien 3 touches de lignes et à la suite les BLF - attention les BLF Tristan son en double donc remettre d'une seule.<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n\r\n<p>Julie<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-21 11:17:36"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "268566": {
        "nid": 268566,
        "type": "tache",
        "title": "Tache - FIIISH - 10\/03\/2025",
        "author_uid": 27,
        "created": "2025-03-10 09:46:20",
        "changed": "2025-03-10 09:46:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "200222": {
                    "id": "200222",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, FIXE - 0298840828, 0978492416<\/p>\r\n\r\n<p>Mail de Thomas à Iwan pour indiquer que les appels passent en dehors des horaires d'ouvertures sur le SVI.<\/p>\r\n\r\n<p>Je constate que CORIOLIS a migré en V20 le client et&nbsp;, et une des confs n’était pas bonne, à savoir il était mentionné d’accepter tout de même les appels sur le SVI sur horaires de fermeture\/pause\/jours fériés. J’ai donc mis router les appels vers le répondeur sur fermeture\/pause\/jours fériés.<\/p>\r\n\r\n<p>Mail à Thomas afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/03\/2025 09:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "200223": {
                    "id": "200223",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CARVAL Thomas (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/03\/2025 09:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FIIISH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>HORAIRES KO SUR SVI<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/03\/2025 09:44:00"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/03\/2025 09:44:00"
        }
    },
    "269350": {
        "nid": 269350,
        "type": "tache",
        "title": "Tache - ML SOLUTIONS & IDEA SOLUTIONS - 12\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-12 15:49:53",
        "changed": "2025-03-13 15:56:26",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "200538": {
                    "id": "200538",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part d'Audrey&nbsp;(0298906191). Elle demande à ce que les mail de bienvenue 3CX soient renvoyés pour les extensions suivantes :<\/p>\r\n\r\n<p>1114 et 1115 ce jour<\/p>\r\n\r\n<p>1120 - 1122 - 1123 - 1124 - 1001 - 1003 et 1000 pour vendredi à 7h.<\/p>\r\n\r\n<p>Je fais l'envoi pour 1114 et 1115 ce jour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/03\/2025 15:41",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "200539": {
                    "id": "200539",
                    "fields": {
                        "field_description": "<p>Passage à l'état \"En cours\"<\/p>\r\n",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "12\/03\/2025 16:01",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "200608": {
                    "id": "200608",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Audrey&nbsp;(0298906191). Il faut que les comptes soient repoussés demain à 8h et non 7h.<\/p>\r\n\r\n<p>CT avec Nesrine de CYBERA, elle fera le nécessaire demain à 8h, je lui fait suivre un mail avec Audrey en copie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/03\/2025 10:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "200694": {
                    "id": "200694",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/03\/2025 15:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "200695": {
                    "id": "200695",
                    "fields": {
                        "field_description": "<p>Au final Audrey me demande à ce que les comptes soient poussés de suite, je fais le nécessaire de suite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/03\/2025 15:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "200696": {
                    "id": "200696",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MORVAN Audrey (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/03\/2025 15:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ML SOLUTION] - DEMANDE DE RENVOI DES MAILS DE BIENVENUE&nbsp;3CX&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/03\/2025 15:53:17"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "200540": {
                    "id": "200540",
                    "fields": {
                        "field_ci_horodatage": "12\/03\/2025 16:00",
                        "field_ci_gestionnaire": "Iwan BALBOT",
                        "field_ci_commentaire": "Voir avec Julie pour les mail de vendredi."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/03\/2025 15:53:17"
        }
    },
    "269515": {
        "nid": 269515,
        "type": "tache",
        "title": "Tache - LE BIAVANT - 17\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-17 10:23:48",
        "changed": "2025-03-17 10:23:48",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "200915": {
                    "id": "200915",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Raphael BOUCHAIB (0298975024). Ligne : Actif Telecom, Fixe, Fixe, 0298975024. CT avec l'accueil, elle m'indique pouvoir passer des appels mais plus en recevoir. Le poste est en \"Ne Pas Déranger\". Je lui indique que la touche se situe en bas de l'écran pour le désactiver.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/03\/2025 10:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "200917": {
                    "id": "200917",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BOUCHAIB Raphael (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/03\/2025 10:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LE BIAVANT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPEL ENTRANT KO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/03\/2025 10:06:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/03\/2025 10:06:57"
        }
    },
    "269845": {
        "nid": 269845,
        "type": "tache",
        "title": "Tache - BODADOU - 17\/03\/2025",
        "author_uid": 27,
        "created": "2025-03-17 11:37:36",
        "changed": "2025-03-24 14:43:32",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "200969": {
                    "id": "200969",
                    "fields": {
                        "field_description": "<p>Appel de Christelle&nbsp;DESRONDAUX (0221811744)&nbsp;qui m’indique avoir tenté à de nombreuses reprises de mettre des contacts sur son extension 3CX sauf qu’ils sautent régulièrement.<\/p>\r\n\r\n<p>Mail à CYBERA afin d'ouvrir un ticket et dans l'attente je conseille à Christelle de mettre les contacts en BLF personnalisée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/03\/2025 11:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201274": {
                    "id": "201274",
                    "fields": {
                        "field_description": "<p>Mail de relance effecuter sur support Cybera.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/03\/2025 10:59",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "201784": {
                    "id": "201784",
                    "fields": {
                        "field_description": "<p>Retour eu mercredi par CYBERA, en fait la cliente avait mis les contacts dans le répertoire d'entreprise et non pas personnel donc ils ont supprimé les contacts. Je contact donc Christelle par téléphone afin de lui expliquer cela, fermé excptionnellement ce jour, je laisse donc un message vocal afin qu'elle puisse me recontacter.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2025 11:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202014": {
                    "id": "202014",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/03\/2025 14:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202015": {
                    "id": "202015",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Christelle (0221811744). Point fait et explications données. J'ai indiqué à Christelle de faire les enregistrements sur les BLF en prio pour les n° appelés très régulièrement car gain de temps pour elle à l'usage.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 14:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202016": {
                    "id": "202016",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 14:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[EXTENSION CHRISTELLE - 3CX] SOUCI ENREGISTREMENT CONTACTS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/03\/2025 14:40:01"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "200970": {
                    "id": "200970",
                    "fields": {
                        "field_ci_horodatage": "17\/03\/2025 11:15",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Relancer CYBERA si pas de retour entre temps, merci :)"
                    }
                },
                "201353": {
                    "id": "201353",
                    "fields": {
                        "field_ci_horodatage": "19\/03\/2025 15:15",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "L'extension de Christelle est sur une VM mutualisé, si elle ajoute des contacts, ils seront vu par d'autres client. Cybera les efface à chaque fois. Echange avec Julie le 20\/03 puis clôture ticket. "
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/03\/2025 14:40:01"
        }
    },
    "269892": {
        "nid": 269892,
        "type": "tache",
        "title": "Tache - Cornouaille RH & Sterlane RH - 18\/03\/2025",
        "author_uid": 7180,
        "created": "2025-03-18 09:20:00",
        "changed": "2025-03-18 14:26:54",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "201063": {
                    "id": "201063",
                    "fields": {
                        "field_description": "<p>Echange avec Estelle Richard, lorsqu'un appel est passé, c'est le sda du poste appelant&nbsp;qui apparait au lieu du 02 57 81 01 20.&nbsp;<br \/>\r\n<u><strong>Je demande à Actif Telecom de vérifier la configuration d'appel pour que ce soit le 02 57 81 01 20 qui apparaissent et non le sda lors des appels externes.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/03\/2025 09:12",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "201066": {
                    "id": "201066",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/03\/2025 09:20",
                        "field_description_auteur": "Yann"
                    }
                },
                "201176": {
                    "id": "201176",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/03\/2025 12:05",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "201186": {
                    "id": "201186",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/03\/2025 14:26",
                        "field_description_auteur": "Yann"
                    }
                },
                "201187": {
                    "id": "201187",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/03\/2025 14:26",
                        "field_description_auteur": "Yann"
                    }
                },
                "201188": {
                    "id": "201188",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/03\/2025 14:26",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PARAMETRAGE CONFIGURATION - 0257810120<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/03\/2025 14:26:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/03\/2025 14:26:48"
        },
        "questions_reponses": {
            "269893": {
                "nid": 269893,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH &amp; Sterlane RH - 18\/03\/2025 - 18\/03\/2025 - 09:20",
                "author_uid": 26,
                "created": "2025-03-18 09:20:25",
                "changed": "2025-03-18 14:26:36",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH & Sterlane RH - 18\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-18 09:20:25"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "201177": {
                            "id": "201177",
                            "fields": {
                                "field_qr_horodatage": "18\/03\/2025 12:03",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Ok un oubli...<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "201065": {
                            "id": "201065",
                            "fields": {
                                "field_qr_horodatage": "18\/03\/2025 09:20",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CORNOUAILLE RH & STERLANE RH<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PARAMETRAGE CONFIGURATION - 0257810120<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>18\/03\/2025 09:12 - CHASSIER Yann : <\/strong>Echange avec Estelle Richard, lorsqu'un appel est passé, c'est le sda du poste appelant&nbsp;qui apparait au lieu du 02 57 81 01 20.&nbsp;<br \/>\r\n<u><strong>Je demande à Actif Telecom de vérifier la configuration d'appel pour que ce soit le 02 57 81 01 20 qui apparaissent et non le sda lors des appels externes.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-18 14:26:28"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "271047": {
        "nid": 271047,
        "type": "tache",
        "title": "Tache - Agence Locale de Maîtrise de l'Energie du COB - 20\/03\/2025",
        "author_uid": 27,
        "created": "2025-03-20 15:28:09",
        "changed": "2025-03-21 11:05:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "201618": {
                    "id": "201618",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, Fixe - Standard, 0298992780<\/p>\r\n\r\n<p>Mail d'Angélique qui m'indique que toutes les BLF sur le poste 13 ont disparues ..<\/p>\r\n\r\n<p>Je vérifie sur l'admin et vois effectivement qu'elles n'y sont plus. Je demande donc à Angélique de m'indiquer quelles sont les touches à remettre afin que je fasse le nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/03\/2025 15:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201686": {
                    "id": "201686",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/03\/2025 11:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "201687": {
                    "id": "201687",
                    "fields": {
                        "field_description": "<p>Retour d'Angélique, je rmet donc les touches en question et préviens Angélique par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2025 11:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201688": {
                    "id": "201688",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Norrée  Angélique (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/03\/2025 11:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Agence Locale de Maîtrise de l'Energie du COB"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>BLF - VINCENT COLIN - EXT 13<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/03\/2025 11:04:39"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/03\/2025 11:04:39"
        }
    },
    "271195": {
        "nid": 271195,
        "type": "tache",
        "title": "Tache - STM SAV - 21\/03\/2025",
        "author_uid": 27,
        "created": "2025-03-21 11:39:56",
        "changed": "2025-03-24 10:55:29",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "201780": {
                    "id": "201780",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Sonia (MAC:80 :5E:C0 :BE :10:2B), 0972387906<\/p>\r\n\r\n<p>CT avec Sonia, <u><strong>l<strong>e<\/strong> poste de Sandrine ne parvient pas à superviser le poste de Sonia et vis versa. <\/strong><\/u>Souci uniquement entre ces 2 postes, les autres postes n'ont pas de souci de supervision.<\/p>\r\n\r\n<p>Je demande à l'opérateur de vérifier ces BLF.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2025 11:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201783": {
                    "id": "201783",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/03\/2025 11:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "201870": {
                    "id": "201870",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 00:40",
                        "field_description_auteur": "anon0"
                    }
                },
                "201871": {
                    "id": "201871",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 08:56",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "201884": {
                    "id": "201884",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 09:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "201917": {
                    "id": "201917",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 10:14",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "201940": {
                    "id": "201940",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 10:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "201948": {
                    "id": "201948",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 10:44",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "201954": {
                    "id": "201954",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 10:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "201956": {
                    "id": "201956",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/03\/2025 10:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "201957": {
                    "id": "201957",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sonia&nbsp;(0298250727). Tout est bien ok suite à la manip de l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 10:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "201958": {
                    "id": "201958",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ... Sonia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 10:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STM SAV"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SOUCI SURPERVISION DU POSTE DE SONIA<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/03\/2025 10:55:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/03\/2025 10:55:04"
        },
        "questions_reponses": {
            "271196": {
                "nid": 271196,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STM SAV - 21\/03\/2025 - 21\/03\/2025 - 11:40",
                "author_uid": 27,
                "created": "2025-03-21 11:40:18",
                "changed": "2025-03-24 10:55:00",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STM SAV - 21\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-24 10:35:02"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STM SAV"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "201872": {
                            "id": "201872",
                            "fields": {
                                "field_qr_horodatage": "24\/03\/2025 08:55",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Je n'ai pas le feedback avec le phot de l'écran et je ne trouve plus la QR concernée.<\/p>\r\n\r\n<p>Je te remercie<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "201918": {
                            "id": "201918",
                            "fields": {
                                "field_qr_horodatage": "24\/03\/2025 10:13",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Pour moi tout à l'air en ordre, ils sont été redémarré ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "201949": {
                            "id": "201949",
                            "fields": {
                                "field_qr_horodatage": "24\/03\/2025 10:41",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Ok d'ici 20mn max sinon redémarrer les postes pour aller plus vite.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "201782": {
                            "id": "201782",
                            "fields": {
                                "field_qr_horodatage": "21\/03\/2025 11:40",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STM SAV<\/p>\r\n\r\n<p>Objet :&nbsp;<p>SOUCI SURPERVISION DU POSTE DE SONIA<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>21\/03\/2025 11:12 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Sonia (MAC:80 :5E:C0 :BE :10:2B), 0972387906<br\/>\r\n\r\nCT avec Sonia, <u><strong>l<strong>e<\/strong> poste de Sandrine ne parvient pas à superviser le poste de Sonia et vis versa. <\/strong><\/u>Souci uniquement entre ces 2 postes, les autres postes n'ont pas de souci de supervision.<br\/>\r\n\r\nJe demande à l'opérateur de vérifier ces BLF.<br\/>\r\n\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "201885": {
                            "id": "201885",
                            "fields": {
                                "field_qr_horodatage": "24\/03\/2025 09:16",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Effectivement les photos n'étaient plus dans la QR ... Il s'agit d'une nouvelle demande (l'ancienne était sur les touches de ligne et tu as bien réglé le souci ;)).<\/p>\r\n\r\n<p><strong><strong>Le<\/strong>&nbsp;poste de Sandrine ne parvient pas à superviser le poste de Sonia et vis versa.<\/strong><u><strong>&nbsp;<\/strong><\/u>Souci uniquement entre ces 2 postes, les autres postes n'ont pas de souci de supervision.<\/p>\r\n\r\n<p>Bonne semaine !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "201941": {
                            "id": "201941",
                            "fields": {
                                "field_qr_horodatage": "24\/03\/2025 10:34",
                                "field_qr_message": "<p>yes<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "201955": {
                            "id": "201955",
                            "fields": {
                                "field_qr_horodatage": "24\/03\/2025 10:54",
                                "field_qr_message": "<p>Merci tout est bien ok !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-24 10:54:25"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "271243": {
        "nid": 271243,
        "type": "tache",
        "title": "Tache - EURL LE PAGE - 24\/03\/2025",
        "author_uid": 7180,
        "created": "2025-03-21 16:44:41",
        "changed": "2025-03-25 10:24:24",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "201847": {
                    "id": "201847",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Bertrand PENNORS (0298780103).<br \/>\r\nLigne : Actif Telecom, Fixe, Standard , 0298780103<br \/>\r\nDemande de mise des racourcis sur les postes en easy sip pour transférer les appels sur les postes en interne.&nbsp;<br \/>\r\nOn doit me transmettre les numéros MAC des différents postes pour que je puisse procèder à la mise en place auprès de l'opérateur.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/03\/2025 16:42",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "201920": {
                    "id": "201920",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/03\/2025 10:16",
                        "field_description_auteur": "Yann"
                    }
                },
                "201921": {
                    "id": "201921",
                    "fields": {
                        "field_description": "<p>Eurl Le page m'indique que les transfert d'appels ne semble plus fonctionner&nbsp;depuis semaine dernière. Le message d'erreur étant \"le code abrégé n'est pas programmé\".&nbsp;<br \/>\r\n<u><strong>Je demande à Actif Telecom de nous confirmer&nbsp;les codes abrégés attribués aux DECT Secretariat 1\/ Secretariat 2\/ Direction pour la réalisation de transfert interne.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 10:03",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "201923": {
                    "id": "201923",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 10:16",
                        "field_description_auteur": "Yann"
                    }
                },
                "201951": {
                    "id": "201951",
                    "fields": {
                        "field_description": "<p>Mme Herné ne sera disponible que demain. Point à faire avec elle 25\/03.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 10:49",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "202117": {
                    "id": "202117",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 10:07",
                        "field_description_auteur": "Yann"
                    }
                },
                "202119": {
                    "id": "202119",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 10:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "202123": {
                    "id": "202123",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 10:24",
                        "field_description_auteur": "Yann"
                    }
                },
                "202124": {
                    "id": "202124",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/03\/2025 10:24",
                        "field_description_auteur": "Yann"
                    }
                },
                "202125": {
                    "id": "202125",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOURMELON Isabelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 10:24",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "EURL LE PAGE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RACCOURCIS POSTE INTERNE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/03\/2025 10:24:19"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/03\/2025 10:24:19"
        },
        "questions_reponses": {
            "271316": {
                "nid": 271316,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - EURL LE PAGE - 24\/03\/2025 - 24\/03\/2025 - 10:16",
                "author_uid": 26,
                "created": "2025-03-24 10:16:53",
                "changed": "2025-03-25 10:24:13",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - EURL LE PAGE - 24\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-25 10:07:25"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "EURL LE PAGE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "202120": {
                            "id": "202120",
                            "fields": {
                                "field_qr_horodatage": "25\/03\/2025 10:10",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "201922": {
                            "id": "201922",
                            "fields": {
                                "field_qr_horodatage": "24\/03\/2025 10:16",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : EURL LE PAGE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE RACCOURCIS POSTE INTERNE&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>24\/03\/2025 10:16 - CHASSIER Yann : <\/strong>Passage à l'état \"En cours\"<\/li><li><strong>24\/03\/2025 10:03 - CHASSIER Yann : <\/strong>Eurl Le page m'indique que les transfert d'appels ne semble plus fonctionner&nbsp;depuis semaine dernière. Le message d'erreur étant \"le code abrégé n'est pas programmé\".&nbsp;<br \/>\r\n<u><strong>Je demande à Actif Telecom de nous confirmer&nbsp;les codes abrégés attribués aux DECT Secretariat 1\/ Secretariat 2\/ Direction pour la réalisation de transfert interne.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><li><strong>21\/03\/2025 16:42 - CHASSIER Yann : <\/strong>Appel téléphonique de la part de Bertrand PENNORS (0298780103).<br \/>\r\nLigne : Actif Telecom, Fixe, Standard , 0298780103<br \/>\r\nDemande de mise des racourcis sur les postes en easy sip pour transférer les appels sur les postes en interne.&nbsp;<br \/>\r\nOn doit me transmettre les numéros MAC des différents postes pour que je puisse procèder à la mise en place auprès de l'opérateur.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "202118": {
                            "id": "202118",
                            "fields": {
                                "field_qr_horodatage": "25\/03\/2025 10:01",
                                "field_qr_message": "<p>Nico, c'est revu avec Mme herné.&nbsp;<br \/>\r\n<strong><u>Code abrégés à mettre en place pour les transferts DECT&nbsp;:&nbsp;<\/u><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li><strong><u>701 - Direction&nbsp;<\/u><\/strong><\/li>\r\n\t<li><strong><u>702 - Sécrétariat 2&nbsp;<\/u><\/strong><\/li>\r\n\t<li><strong><u>703 - Sécrétariat 1&nbsp;&nbsp;<\/u><\/strong><\/li>\r\n<\/ul>\r\n\r\n<p><strong><u>Merci Nico (et bonne journée!)<\/u><\/strong><\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-25 10:24:10"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "271304": {
        "nid": 271304,
        "type": "tache",
        "title": "Tache - S2P - 24\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-24 09:09:13",
        "changed": "2025-03-24 10:38:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "201875": {
                    "id": "201875",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sylvie LE REST (0298418191). Ligne : Coriolis, Fixe, FIXE STANDARD (0298418191), 0973441151. Le poste accueil affiche 10h03 au lieu de 9h03. J'ouvre un ticket Coriolis qui fait la modification.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 09:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "201942": {
                    "id": "201942",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/03\/2025 10:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "201943": {
                    "id": "201943",
                    "fields": {
                        "field_description": "<p>Retour de l'opérateur. Le ticket est traité.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 10:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "201944": {
                    "id": "201944",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE REST Sylvie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 10:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "S2P"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MAUVAISE HEURE SUR LES POSTES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/03\/2025 10:38:22"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/03\/2025 10:38:22"
        }
    },
    "271305": {
        "nid": 271305,
        "type": "tache",
        "title": "Tache - Tromelin - 24\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-24 09:11:22",
        "changed": "2025-04-03 09:48:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "201879": {
                    "id": "201879",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). Ligne : Cybera, Fixe, Standard, 0298208007. CT avec Sophie qui m'indique que le poste standard avance d'une heur. Je signale le problème à Cybera.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 09:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "201945": {
                    "id": "201945",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/03\/2025 10:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "201946": {
                    "id": "201946",
                    "fields": {
                        "field_description": "<p>Ticket ouvert côté opérateur. Demande traitée<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 10:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "201947": {
                    "id": "201947",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 10:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "202221": {
                    "id": "202221",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/03\/2025 15:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202222": {
                    "id": "202222",
                    "fields": {
                        "field_description": "<p>CT avec Catherine, il y a de nouveau le souci, cela est remonté de mon côté directement à Loic de CYBERA car j'étais en même temps en ligne avec lui.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2025 14:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "203184": {
                    "id": "203184",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/04\/2025 09:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "203185": {
                    "id": "203185",
                    "fields": {
                        "field_description": "<p>Yealink indique que l'anomalie est traitée.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2025 09:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "203186": {
                    "id": "203186",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/04\/2025 09:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MAUVAISE HEURE SUR LES POSTES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/04\/2025 09:48:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/04\/2025 09:48:13"
        }
    },
    "271324": {
        "nid": 271324,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 24\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-24 11:46:40",
        "changed": "2025-03-25 16:17:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "201979": {
                    "id": "201979",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Emmanuel BATARD (0681695793). Ligne : Actif Telecom, Fixe et Internet, 0981417055. CT avec M. BATARD qui m'indique que la messagerie pour congés de fin d'année est toujours en place. Elle avait bien été enlevée mais s'est visiblement réactivée. <u><strong>Je demande à AT de lever le message d'absence pour congés et de vérifier les paramétrages de la messagerie.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 11:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "201982": {
                    "id": "201982",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 11:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "202009": {
                    "id": "202009",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 14:17",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "202095": {
                    "id": "202095",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Emmanuel BATARD (0681695793).<br \/>\r\n<br \/>\r\nMr Batard nous informque qu'il n'y pas de&nbsp;téléphonie interne et externe.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 16:47",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "202096": {
                    "id": "202096",
                    "fields": {
                        "field_description": "<p>AT confirme après vérification que le message est bien le bon de son côté. Je contacte M. BATARD qui m'indique que la messagerrie pour congés est lue quand il appelle le poste 1 \"Melinda\". La téléphonie est KO. Attendre retour à la normal pour vérifier paramétrage de la messagerie sur le poste 1.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 17:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "202099": {
                    "id": "202099",
                    "fields": {
                        "field_description": "<p>CT avec N. DELOBELLE d'AT. Il m'indique que les postes \"Antoine\" et \"Melinda\" ne sont plus connectés. CT avec M. BATARD qui m'indique que les branchements n'ont pas été changés. <strong><u>Je demande à AT de désactiver temporairement les poste \"Antoine\" et \"Mélinda\" pour qu'il n'y ait plus que le \"poste 1\" a sonner le temps de vérifier les branchements<\/u><\/strong>.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/03\/2025 17:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "202101": {
                    "id": "202101",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/03\/2025 17:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "202102": {
                    "id": "202102",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "202103": {
                    "id": "202103",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 08:56",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "202166": {
                    "id": "202166",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 11:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "202179": {
                    "id": "202179",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Emmanuel BATARD (0681695793).<\/p>\r\n\r\n<ul>\r\n\t<li>0972159641 - Poste nommé ACCUEIL - sonne bien&nbsp;<\/li>\r\n\t<li>0972584481 - tombe sur répondeur - avec répondeur de congé d'hiver&nbsp;<\/li>\r\n\t<li>0972584414 - raccroche directement<\/li>\r\n<\/ul>\r\n\r\n<p>Sur les 2 DECT lors d'un appel sortant : \"Echec d'appel, interdit\"&nbsp;<\/p>\r\n\r\n<p>Côté borne éméttrice les 2 bornes sont correctement branchées; les 3 leds au vert vers fixe. Redémarrage des bornes effectuée et ok depuis le redémarrage :<\/p>\r\n\r\n<ul>\r\n\t<li>0972584481 - Poste de Mélinda<\/li>\r\n\t<li>0972584414 - Poste d'Antoine<\/li>\r\n<\/ul>\r\n\r\n<p>Mr BATARD me demande de revoir la stratégie d'appels :<\/p>\r\n\r\n<p>Faire sonner en priorité les appels entrants sur le poste d'Antoine puis ACCUEIL puis Mélinda en 3ième. 5 sonneries entre chaque poste.&nbsp;<\/p>\r\n\r\n<p>Je demande donc cela à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2025 11:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "20"
                    }
                },
                "202184": {
                    "id": "202184",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 12:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202209": {
                    "id": "202209",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 14:13",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "202232": {
                    "id": "202232",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Emmanuel BATARD (0981417055). Il est actuellement en réunion, il me recontacte dès qu'il n'y sera plus.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2025 15:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202260": {
                    "id": "202260",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Emmanuel BATARD (0681695793). Il me confirme que pour la stratégie d'appel c'est ok, je lui indique donc qu'il faut que nous puissions vérifier que le répondeur est bien le bon. Je lui indique que je vais les appeler de suite pour vérifier que nous tombons sur le bon message de répondeur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2025 16:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202261": {
                    "id": "202261",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Emmanuel BATARD (0981417055). C'est ok je tombe bien sur le répondeur classique.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2025 16:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202262": {
                    "id": "202262",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 16:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202264": {
                    "id": "202264",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/03\/2025 16:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202265": {
                    "id": "202265",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BATARD Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 16:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGERIE POUR CONGES DE FIN D'ANNEE TOUJOURS ACTIVE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/03\/2025 16:17:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/03\/2025 16:17:35"
        },
        "questions_reponses": {
            "271325": {
                "nid": 271325,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 24\/03\/2025 - 24\/03\/2025 - 11:46",
                "author_uid": 26,
                "created": "2025-03-24 11:46:50",
                "changed": "2025-03-25 16:17:31",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 24\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-25 12:06:16"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "202010": {
                            "id": "202010",
                            "fields": {
                                "field_qr_horodatage": "24\/03\/2025 14:15",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>J'ai tout vérifié je ne vois rien d'anormal.<\/p>\r\n\r\n<p>J'ai simulé un hors plage horaire à l'instant et je tombe bien sur&nbsp;la&nbsp;bonne messagerie&nbsp;<\/p>\r\n\r\n<p>Là je vois pas comment c'est possible, a retester stp<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "202210": {
                            "id": "202210",
                            "fields": {
                                "field_qr_horodatage": "25\/03\/2025 14:09",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>ok pour moi mais j'ai retardé le répondeur à 75 secondes du coup...A voir si c'est ok ou pas<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "201981": {
                            "id": "201981",
                            "fields": {
                                "field_qr_horodatage": "24\/03\/2025 11:46",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SYNEMA (ATELIER DES TERRASSES)<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MESSAGERIE POUR CONGES DE FIN D'ANNEE TOUJOURS ACTIVE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>24\/03\/2025 11:42 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Emmanuel BATARD (0681695793). Ligne : Actif Telecom, Fixe et Internet, 0981417055. CT avec M. BATARD qui m'indique que la messagerie pour congés de fin d'année est toujours en place. Elle avait bien été enlevée mais s'est visiblement réactivée. <u><strong>Je demande à AT de lever le message d'absence pour congés et de vérifier les paramétrages de la messagerie.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "202185": {
                            "id": "202185",
                            "fields": {
                                "field_qr_horodatage": "25\/03\/2025 12:03",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je prends le relaids d'Iwan. Après tests avec le client en appelant sur les 09 de chaque poste je tombe bien sur le répondeur de congé d'hiver en appelant le poste suivant :<\/p>\r\n\r\n<ul>\r\n\t<li>0972584481 -&nbsp;Poste de Mélinda<\/li>\r\n<\/ul>\r\n\r\n<p>Je pense donc qu'un vieux message de répondeur doit trainer sur le poste Mélinda. As-tu moyen de remettre à blanc le message de répondeur afin que le client puisse enregister un nouveau depuis ce DECT ?<\/p>\r\n\r\n<p>Pour les 2 DECT qui étaient KO j'ai fait redémarrer les bornes au client et ils sont de nouveau OK. Peux-tu donc revoir la stratégie d'appel afin de les remettre dans la boucle ? Le client en profite pour revoir celle ci et il faudrait mettre la suivante en place :<\/p>\r\n\r\n<p>Faire sonner en priorité les appels entrants sur le poste d'Antoine puis ACCUEIL puis Mélinda en 3ième. 5 sonneries entre chaque poste.&nbsp;<\/p>\r\n\r\n<p>En te remerciant !<\/p>\r\n\r\n<p>Julie<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "202263": {
                            "id": "202263",
                            "fields": {
                                "field_qr_horodatage": "25\/03\/2025 16:17",
                                "field_qr_message": "<p>tout est impec merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-25 16:17:21"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "271467": {
                "nid": 271467,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 24\/03\/2025 - 24\/03\/2025 - 17:31",
                "author_uid": 26,
                "created": "2025-03-24 17:31:22",
                "changed": "2025-03-25 11:32:20",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 24\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-25 00:00:38"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "202104": {
                            "id": "202104",
                            "fields": {
                                "field_qr_horodatage": "25\/03\/2025 08:54",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>C'est fait et j'ai supprimé le message sur le poste de Mélinda.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "202100": {
                            "id": "202100",
                            "fields": {
                                "field_qr_horodatage": "24\/03\/2025 17:31",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SYNEMA (ATELIER DES TERRASSES)<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MESSAGERIE POUR CONGES DE FIN D'ANNEE TOUJOURS ACTIVE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>24\/03\/2025 17:28 - BALBOT Iwan : <\/strong>CT avec N. DELOBELLE d'AT. Il m'indique que les postes \"Antoine\" et \"Melinda\" ne sont plus connectés. CT avec M. BATARD qui m'indique que les branchements n'ont pas été changés. <strong><u>Je demande à AT de désactiver temporairement les poste \"Antoine\" et \"Mélinda\" pour qu'il n'y ait plus que le \"poste 1\" a sonner le temps de vérifier les branchements<\/u><\/strong>.&nbsp;<br\/>\r\n<\/li><li><strong>24\/03\/2025 17:02 - BALBOT Iwan : <\/strong>AT confirme après vérification que le message est bien le bon de son côté. Je contacte M. BATARD qui m'indique que la messagerrie pour congés est lue quand il appelle le poste 1 \"Melinda\". La téléphonie est KO. Attendre retour à la normal pour vérifier paramétrage de la messagerie sur le poste 1.&nbsp;<br\/>\r\n<\/li><li><strong>24\/03\/2025 16:47 - CHASSIER Yann : <\/strong>Appel téléphonique de la part de Emmanuel BATARD (0681695793).<br \/>\r\n<br \/>\r\nMr Batard nous informque qu'il n'y pas de&nbsp;téléphonie interne et externe.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "202167": {
                            "id": "202167",
                            "fields": {
                                "field_qr_horodatage": "25\/03\/2025 11:31",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-25 11:31:28"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "271556": {
        "nid": 271556,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 25\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-25 14:52:24",
        "changed": "2025-04-03 09:37:48",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "202217": {
                    "id": "202217",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline DANTEC (0661729309). CT avec Caroline qui m'indique que le standard semble déconnecter de manière aléatoire. Il afiiche un écran blanc une à deux fois par jour. Elle a également un message lui indiquant de reconnecter le combiné au téléphone plusieurs fois par jour. Lorsqu'elle valide, un message lui indique un échec de la connexion. Elle teste un appel lors de notre échange, le poste sonne.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2025 14:45",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "202303": {
                    "id": "202303",
                    "fields": {
                        "field_description": "<p>CT avec Caroline hier. Je lui demande de remplacer le cable RJ 45 du poste par un nouveau. Elle m'indique qu'il y a peut être un problème avec le cablage. Elle verifie et revient vers moi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2025 09:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "202681": {
                    "id": "202681",
                    "fields": {
                        "field_description": "<p>Caroline m'indique que le petit switch D-Link a été changé. Elle voit avec Pascale que tout fonctionne à nouveau et revient vers moi courrant de semaine pprochaine.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2025 10:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "203178": {
                    "id": "203178",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/04\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "203179": {
                    "id": "203179",
                    "fields": {
                        "field_description": "<p>Pas de retour d'anomalie. Je clos le ticket<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "203180": {
                    "id": "203180",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/04\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTE STANDARD QUI SE DECONNECTE DE MANIERE ALEATOIRE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/04\/2025 09:37:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/04\/2025 09:37:28"
        }
    },
    "271587": {
        "nid": 271587,
        "type": "tache",
        "title": "Tache - MAIRIE DE CLEDEN POHER - 25\/03\/2025",
        "author_uid": 7180,
        "created": "2025-03-25 15:51:48",
        "changed": "2025-03-26 14:25:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "202249": {
                    "id": "202249",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Véronique DI MAGGIO (0298934090).<\/p>\r\n\r\n<ul type=\"disc\">\r\n\t<li><strong><u>Yealink W70B 44DBD2840F79&nbsp;0033972162807&nbsp;= BUREAU<\/u><\/strong><\/li>\r\n\t<li><strong><u>Yealink W70B 44DBD2841128&nbsp;0033972162970&nbsp;= DGS<\/u><\/strong><\/li>\r\n\t<li><strong><u>Yealink T53W 44DBD24B5303&nbsp;0033972162974&nbsp;= ACCUEIL MAIRIE<\/u><\/strong><\/li>\r\n\t<li><strong><u>Yealink T58WPro 805E0C8FD9AB&nbsp;0033972162975&nbsp;= LA POSTE<br \/>\r\n\t<br \/>\r\n\tNico, peux-tu me dire si tu vois un de ces postes ci-dessus si il serait en non dérangé\/Occupé ? Merci !<\/u><\/strong><\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/03\/2025 15:47",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "202251": {
                    "id": "202251",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/03\/2025 15:52",
                        "field_description_auteur": "Yann"
                    }
                },
                "202293": {
                    "id": "202293",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "202349": {
                    "id": "202349",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2025 11:04",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "202354": {
                    "id": "202354",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2025 11:19",
                        "field_description_auteur": "Yann"
                    }
                },
                "202390": {
                    "id": "202390",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/03\/2025 14:25",
                        "field_description_auteur": "Yann"
                    }
                },
                "202391": {
                    "id": "202391",
                    "fields": {
                        "field_description": "<p>Passage d'Iwan à la mairie, redemarrage ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2025 14:25",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "202392": {
                    "id": "202392",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DI MAGGIO  Véronique (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2025 14:25",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MAIRIE DE CLEDEN POHER"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>VERIFICATION POSTE OCCUPE AT&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/03\/2025 14:25:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/03\/2025 14:25:13"
        },
        "questions_reponses": {
            "271588": {
                "nid": 271588,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - MAIRIE DE CLEDEN POHER - 25\/03\/2025 - 25\/03\/2025 - 15:52",
                "author_uid": 26,
                "created": "2025-03-25 15:52:07",
                "changed": "2025-03-26 11:19:02",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - MAIRIE DE CLEDEN POHER - 25\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-26 00:00:39"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "MAIRIE DE CLEDEN POHER"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "202350": {
                            "id": "202350",
                            "fields": {
                                "field_qr_horodatage": "26\/03\/2025 11:01",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Je vois les postes connectées mais je ne peux pas voir si un poste est en NPD il faut appeler sur les lignes pour ça.<\/p>\r\n\r\n<p>Bonne journée.<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "202250": {
                            "id": "202250",
                            "fields": {
                                "field_qr_horodatage": "25\/03\/2025 15:52",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : MAIRIE DE CLEDEN POHER<\/p>\r\n\r\n<p>Objet :&nbsp;<p>VERIFICATION POSTE OCCUPE AT&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>25\/03\/2025 15:47 - CHASSIER Yann : <\/strong>Appel téléphonique de la part de Véronique DI MAGGIO (0298934090).<br\/>\r\n\r\n<ul type=\"disc\">\r\n\t<li><strong><u>Yealink W70B 44DBD2840F79&nbsp;0033972162807&nbsp;= BUREAU<\/u><\/strong><\/li>\r\n\t<li><strong><u>Yealink W70B 44DBD2841128&nbsp;0033972162970&nbsp;= DGS<\/u><\/strong><\/li>\r\n\t<li><strong><u>Yealink T53W 44DBD24B5303&nbsp;0033972162974&nbsp;= ACCUEIL MAIRIE<\/u><\/strong><\/li>\r\n\t<li><strong><u>Yealink T58WPro 805E0C8FD9AB&nbsp;0033972162975&nbsp;= LA POSTE<br \/>\r\n\t<br \/>\r\n\tNico, peux-tu me dire si tu vois un de ces postes ci-dessus si il serait en non dérangé\/Occupé ? Merci !<\/u><\/strong><\/li>\r\n<\/ul>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "202355": {
                            "id": "202355",
                            "fields": {
                                "field_qr_horodatage": "26\/03\/2025 11:18",
                                "field_qr_message": "<p>Ok merci Nico, je vais voir ça. Bonne journée !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-26 11:18:38"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "271669": {
        "nid": 271669,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 26\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-26 09:58:15",
        "changed": "2025-03-26 17:26:38",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "202317": {
                    "id": "202317",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Emmanuel BATARD (0681695793). Ligne : Actif Telecom, Fixe et Internet, 0972584481. CT avec M BATARD, il demande à ce que le poste \"MELINDA\" soit renommé \"JADE\".<u><strong> Je demande donc à AT de modifier le nom du poste&nbsp;\"MELINDA\" (0972584481)&nbsp;en \"JADE\".<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2025 09:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "202320": {
                    "id": "202320",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2025 09:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "202357": {
                    "id": "202357",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2025 11:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "202451": {
                    "id": "202451",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2025 17:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "202453": {
                    "id": "202453",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/03\/2025 17:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "202454": {
                    "id": "202454",
                    "fields": {
                        "field_description": "<p>AT confirme la modification.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/03\/2025 17:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "202455": {
                    "id": "202455",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BATARD Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/03\/2025 17:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE CHANGEMENT DE NOM DE POSTE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/03\/2025 17:26:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/03\/2025 17:26:18"
        },
        "questions_reponses": {
            "271670": {
                "nid": 271670,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 26\/03\/2025 - 26\/03\/2025 - 09:58",
                "author_uid": 26,
                "created": "2025-03-26 09:58:28",
                "changed": "2025-03-26 17:26:06",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 26\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-26 09:58:29"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "202358": {
                            "id": "202358",
                            "fields": {
                                "field_qr_horodatage": "26\/03\/2025 11:05",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "202319": {
                            "id": "202319",
                            "fields": {
                                "field_qr_horodatage": "26\/03\/2025 09:58",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SYNEMA (ATELIER DES TERRASSES)<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE CHANGEMENT DE NOM DE POSTE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/03\/2025 09:56 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Emmanuel BATARD (0681695793). Ligne : Actif Telecom, Fixe et Internet, 0972584481. CT avec M BATARD, il demande à ce que le poste \"MELINDA\" soit renommé \"JADE\".<u><strong> Je demande donc à AT de modifier le nom du poste&nbsp;\"MELINDA\" (0972584481)&nbsp;en \"JADE\".<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "202452": {
                            "id": "202452",
                            "fields": {
                                "field_qr_horodatage": "26\/03\/2025 17:25",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-26 17:25:57"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "272218": {
        "nid": 272218,
        "type": "tache",
        "title": "Tache - SELARL LE JEUNE LE BALLER - NGON KESSENG - 27\/03\/2025",
        "author_uid": 27,
        "created": "2025-03-27 12:11:04",
        "changed": "2025-03-31 12:04:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "202565": {
                    "id": "202565",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gaëlle LE BRAS (0298930005) qui m'indique que le poste de Me NGON (ext 1102) est KO depuis le début. Il s'agit d'un poste qui avait été ajouté une fois l'installation faite et une assistance téléphonique était prévue pour le branchement de celui ci.&nbsp; Mme LE BRAS m'indique qu'il faudrait plutôt demander à ce que ça soit Mr TABORE qui fasse le branchement de celui ci plutôt que la personne de l'accueil.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2025 11:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202569": {
                    "id": "202569",
                    "fields": {
                        "field_description": "<p>Appel à CYBERA, j'ai Loic en ligne, il m'indique voir cela de suite avec Mr TABORE et me tenir informée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2025 12:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202570": {
                    "id": "202570",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE BRAS Gaëlle (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2025 12:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202581": {
                    "id": "202581",
                    "fields": {
                        "field_description": "<p>En PJ le retour de CYBERA, je lui indique que je pense que le mieux est de faire suivre directement l'écrit à Yezh pour vérif de leur côté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2025 13:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202603": {
                    "id": "202603",
                    "fields": {
                        "field_description": "<p>CT avec Gaëlle, elle m'indique que Loïc de Cybera a bien appellé M. TABORE mais que son appel n'a pas résolu le problème.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2025 15:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "202625": {
                    "id": "202625",
                    "fields": {
                        "field_description": "<p>CT avec Loic, il vient de faire suivre un mail à Yezh pour que les paramétrages soient revus de leur côté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2025 16:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202660": {
                    "id": "202660",
                    "fields": {
                        "field_description": "<p>Retour de Yezh hier soir à CYBERA. Cf en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2025 09:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202735": {
                    "id": "202735",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gaëlle LE BRAS (0298993581) afin de la tenir informée de l'avancée. CYBERA et YEZH sont ensemble sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2025 11:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202793": {
                    "id": "202793",
                    "fields": {
                        "field_description": "<p>CT avec CYBERA, j'ai Nathan au tél qui m'indique que Loic va revoir cela ce matin suite au dernier retour de Yezh. Il me tient informé.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/03\/2025 09:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202842": {
                    "id": "202842",
                    "fields": {
                        "field_description": "<p>Echanges entre CYBERA et Yezh.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/03\/2025 11:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202844": {
                    "id": "202844",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/03\/2025 12:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202845": {
                    "id": "202845",
                    "fields": {
                        "field_description": "<p>Appel de Nathan de CYBERA afin de me confirmer que c'est ok le poste est bien opérationnel suite à MAJ de celui ci notament.<\/p>\r\n\r\n<p>Mail à Gaëlle afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/03\/2025 12:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202846": {
                    "id": "202846",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE BRAS Gaëlle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/03\/2025 12:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SELARL LE JEUNE LE BALLER - NGON KESSENG"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[HUELGOAT] POSTE ME NGON KO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/03\/2025 12:04:15"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/03\/2025 12:04:15"
        }
    },
    "272323": {
        "nid": 272323,
        "type": "tache",
        "title": "Tache - DOLMEN MANUFACTURE SAS - 27\/03\/2025",
        "author_uid": 27,
        "created": "2025-03-27 15:43:11",
        "changed": "2025-03-27 15:56:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "202610": {
                    "id": "202610",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Commercial, 0296406009<\/p>\r\n\r\n<p>CT avec Mr MARCO; il faut <strong><u>r<u><strong>evoir <\/strong><\/u>simplement la file d'appel pour les appels entrants du&nbsp;0296406009;<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>Faire sonner COMMERCIAL et si pas de réponse au bout de 20s alors bascule sur DIRECTION (retirer MAGASIN de la file).<\/u><\/strong><\/p>\r\n\r\n<p>Je demande cela à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2025 15:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202613": {
                    "id": "202613",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2025 15:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202617": {
                    "id": "202617",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2025 15:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "202619": {
                    "id": "202619",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Jean François MARCO (0296406009) afin de faire un test d'appel. J'ai Angélique en ligne, c'est bien ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2025 15:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202620": {
                    "id": "202620",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2025 15:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202622": {
                    "id": "202622",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/03\/2025 15:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202623": {
                    "id": "202623",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MARCO Jean François (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2025 15:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DOLMEN MANUFACTURE SAS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>STRATEGIE D'APPEL A MODIFIER<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/03\/2025 15:56:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/03\/2025 15:56:51"
        },
        "questions_reponses": {
            "272324": {
                "nid": 272324,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DOLMEN MANUFACTURE SAS - 27\/03\/2025 - 27\/03\/2025 - 15:43",
                "author_uid": 27,
                "created": "2025-03-27 15:43:38",
                "changed": "2025-03-27 15:56:47",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DOLMEN MANUFACTURE SAS - 27\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-27 15:43:39"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DOLMEN MANUFACTURE SAS"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "202618": {
                            "id": "202618",
                            "fields": {
                                "field_qr_horodatage": "27\/03\/2025 15:51",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "202612": {
                            "id": "202612",
                            "fields": {
                                "field_qr_horodatage": "27\/03\/2025 15:43",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DOLMEN MANUFACTURE SAS<\/p>\r\n\r\n<p>Objet :&nbsp;<p>STRATEGIE D'APPEL A MODIFIER<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>27\/03\/2025 15:39 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Commercial, 0296406009<br\/>\r\n\r\nCT avec Mr MARCO; il faut <strong><u>r<u><strong>evoir <\/strong><\/u>simplement la file d'appel pour les appels entrants du&nbsp;0296406009;<\/u><\/strong><br\/>\r\n\r\n<strong><u>Faire sonner COMMERCIAL et si pas de réponse au bout de 20s alors bascule sur DIRECTION (retirer MAGASIN de la file).<\/u><\/strong><br\/>\r\n\r\nJe demande cela à ACTIF TELECOM.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "202621": {
                            "id": "202621",
                            "fields": {
                                "field_qr_horodatage": "27\/03\/2025 15:56",
                                "field_qr_message": "<p>Merci c'est tout bno côté client !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-27 15:56:35"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "272738": {
        "nid": 272738,
        "type": "tache",
        "title": "Tache - MAIRIE DE CLEDEN POHER - 27\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-27 16:52:59",
        "changed": "2025-03-28 10:36:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "202629": {
                    "id": "202629",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Fixe Mairie, 0298934090. Mail indiquant qu'ils sont KO sur le fixe. Julie est passé sur site. Elle indique que l'orsque l'on appel le&nbsp;0298934090, un message indique que l'interlocuteur et occupé. Aucun problème sur les appels sortants et les 09 sont tous joignables également. <u><strong>Je demande à AT de vérifier la configuration et voir pourquoi il y a problème quand on appel le 02.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/03\/2025 16:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "202632": {
                    "id": "202632",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/03\/2025 16:53",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "202648": {
                    "id": "202648",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/03\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "202649": {
                    "id": "202649",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/03\/2025 08:15",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "202671": {
                    "id": "202671",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/03\/2025 09:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202673": {
                    "id": "202673",
                    "fields": {
                        "field_description": "<p>CT avec Mallaury, il faut maintenant ouvrir le standard le jeudi am :&nbsp;8h30 - 12h \/ 13h30 - 17h<\/p>\r\n\r\n<p>Je demande cela à ACTIF TELECOM et précise à Mallaury qu'il serait mieux d'enregistrer un message de répondeur sur le poste LA POSTE.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2025 09:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202679": {
                    "id": "202679",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/03\/2025 10:09",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "202696": {
                    "id": "202696",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/03\/2025 10:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202698": {
                    "id": "202698",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/03\/2025 10:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "202699": {
                    "id": "202699",
                    "fields": {
                        "field_description": "<p>Ok modif horaire effectuée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2025 10:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202700": {
                    "id": "202700",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DI MAGGIO  Véronique (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/03\/2025 10:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MAIRIE DE CLEDEN POHER"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT HORAIRE OUVERTURE STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/03\/2025 10:36:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/03\/2025 10:36:23"
        },
        "questions_reponses": {
            "272739": {
                "nid": 272739,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - MAIRIE DE CLEDEN POHER - 27\/03\/2025 - 27\/03\/2025 - 16:53",
                "author_uid": 26,
                "created": "2025-03-27 16:53:10",
                "changed": "2025-03-28 10:36:13",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - MAIRIE DE CLEDEN POHER - 27\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-03-28 09:51:05"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "MAIRIE DE CLEDEN POHER"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "202650": {
                            "id": "202650",
                            "fields": {
                                "field_qr_horodatage": "28\/03\/2025 08:12",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Le standard est fermé le jeudi aprem comme demandé.<\/p>\r\n\r\n<p>Renvoi vers le répondeur du poste LA POSTE mais la messagerie n'a pas été faite.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "202680": {
                            "id": "202680",
                            "fields": {
                                "field_qr_horodatage": "28\/03\/2025 10:08",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Ok c'est fait<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "202631": {
                            "id": "202631",
                            "fields": {
                                "field_qr_horodatage": "27\/03\/2025 16:53",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : MAIRIE DE CLEDEN POHER<\/p>\r\n\r\n<p>Objet :&nbsp;<p>TELEPHONIE FIXE KO<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>27\/03\/2025 16:48 - BALBOT Iwan : <\/strong>Ligne : Coriolis, Fixe, Fixe Mairie, 0298934090. Mail indiquant qu'ils sont KO sur le fixe. Julie est passé sur site. Elle indique que l'orsque l'on appel le&nbsp;0298934090, un message indique que l'interlocuteur et occupé. Aucun problème sur les appels sortants et les 09 sont tous joignables également. <u><strong>Je demande à AT de vérifier la configuration et voir pourquoi il y a problème quand on appel le 02.<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "202672": {
                            "id": "202672",
                            "fields": {
                                "field_qr_horodatage": "28\/03\/2025 09:42",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Après point avec la cliente, il faudrait au final ouvrir le standard le jeudi comme suit :&nbsp;8h30 - 12h \/ 13h30 - 17h<\/p>\r\n\r\n<p>Peux-tu faire le nécessaire s'il te plait ?<\/p>\r\n\r\n<p>Pour ce qui est de la personnalisation du répondeur ils vont faire le nécessaire ce jour normalement..<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "202697": {
                            "id": "202697",
                            "fields": {
                                "field_qr_horodatage": "28\/03\/2025 10:36",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-03-28 10:36:07"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "272758": {
        "nid": 272758,
        "type": "tache",
        "title": "Tache - Action serrurerie - 28\/03\/2025",
        "author_uid": 6406,
        "created": "2025-03-28 10:41:48",
        "changed": "2025-04-29 09:38:29",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "202704": {
                    "id": "202704",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Hélène DURAND (0695347877). Ligne : Actif Telecom, Fixe et Internet, Standard Orange, 0298001725. CT avec Hélène qui m'indique qu'il y a peu d'appel. Elle se demande si ils n'y a pas de perte d'appels. <u><strong>Je demande à AT de me fournir le journal des appels non répondus sur le mois de mars<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2025 10:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "202941": {
                    "id": "202941",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/04\/2025 09:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "202953": {
                    "id": "202953",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/04\/2025 09:50",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "202976": {
                    "id": "202976",
                    "fields": {
                        "field_description": "<p>Impossible de remonter les appels non répondus du mois de mars pour AT. Aujourd'hui 7 appels présentés et tous répondus. Je garde la tache en observation pour avoir une période plus longue de test.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/04\/2025 11:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "202977": {
                    "id": "202977",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DURAND Hélène (Notification - Tâche - Informations sur tâche).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/04\/2025 11:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "203454": {
                    "id": "203454",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/04\/2025 17:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "203456": {
                    "id": "203456",
                    "fields": {
                        "field_description": "<p>CT avec Hélène, elle demande un relevé des appels entrants non répondus depuis le 01\/04\/25<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2025 17:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "203475": {
                    "id": "203475",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/04\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "203479": {
                    "id": "203479",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/04\/2025 09:06",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "203488": {
                    "id": "203488",
                    "fields": {
                        "field_description": "<p>AT transmets la grille des appels manqués depuis le 01\/04\/25. Je la fais suivre à Hélène ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2025 09:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205603": {
                    "id": "205603",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/04\/2025 17:24",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205609": {
                    "id": "205609",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/04\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "205618": {
                    "id": "205618",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/04\/2025 09:30",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "205622": {
                    "id": "205622",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/04\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205624": {
                    "id": "205624",
                    "fields": {
                        "field_description": "<p>Je transmets la liste des appels non répondus depuis le 04\/04\/25 à Hélène ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "206188": {
                    "id": "206188",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/04\/2025 09:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "206189": {
                    "id": "206189",
                    "fields": {
                        "field_description": "<p>Pas de retour. Je clos la demande. Réouvrir si besoin<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/04\/2025 09:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "206190": {
                    "id": "206190",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DURAND Hélène (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/04\/2025 09:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Action serrurerie"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PERTE D'APPELS ENTRANTS&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/04\/2025 09:38:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/04\/2025 09:38:03"
        },
        "questions_reponses": {
            "273103": {
                "nid": 273103,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Action serrurerie - 28\/03\/2025 - 01\/04\/2025 - 09:18",
                "author_uid": 26,
                "created": "2025-04-01 09:18:20",
                "changed": "2025-04-23 09:37:26",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Action serrurerie - 28\/03\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-04-23 00:00:35"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Action serrurerie"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "202954": {
                            "id": "202954",
                            "fields": {
                                "field_qr_horodatage": "01\/04\/2025 09:48",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Impossible, je n'ai que les infos des appels non répondus sur le mois en cours, on est le 1er...<\/p>\r\n\r\n<p>Depuis ce matin; 7 appels tous répondus.<\/p>\r\n\r\n<p>Bonne journée.<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "203480": {
                            "id": "203480",
                            "fields": {
                                "field_qr_horodatage": "04\/04\/2025 09:00",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Voici :<\/p>\r\n\r\n<table>\r\n\t<tbody aria-hidden=\"false\" ng-hide=\"$ctrl.loading\" ng-if=\"!$ctrl.expandableRows\">\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>03\/04\/2025&nbsp;16:17:01<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 86 53 93 89<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>03\/04\/2025&nbsp;14:00:53<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 4 24 23 08 80<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>03\/04\/2025&nbsp;12:26:01<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 1 45 16 64 00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>03\/04\/2025&nbsp;12:23:16<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 1 45 16 64 00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>02\/04\/2025&nbsp;21:56:27<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 7 85 04 64 62<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>02\/04\/2025&nbsp;17:50:53<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 7 82 53 52 50<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>02\/04\/2025&nbsp;15:09:34<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 12 65 03 49<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>02\/04\/2025&nbsp;15:00:19<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 63 28 49 81<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>02\/04\/2025&nbsp;09:43:31<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 2 98 45 40 55<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>02\/04\/2025&nbsp;09:42:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 2 98 45 40 55<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>01\/04\/2025&nbsp;21:40:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 50 37 26 31<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>01\/04\/2025&nbsp;18:35:18<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 09 78 50 19<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by 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$index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t<\/tbody>\r\n<\/table>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
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ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>22\/04\/2025&nbsp;18:09:49<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 7 85 52 74 07<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in 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$index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>22\/04\/2025&nbsp;09:47:28<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 76 39 61 65<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>22\/04\/2025&nbsp;09:22:58<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 9 48 36 19 62<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>22\/04\/2025&nbsp;09:09:30<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 73 11 91 41<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>22\/04\/2025&nbsp;08:29:22<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 76 39 61 65<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>22\/04\/2025&nbsp;08:11:23<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 76 39 61 65<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>22\/04\/2025&nbsp;07:24:50<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 7 84 61 65 31<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>20\/04\/2025&nbsp;19:50:19<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 77 26 26 28<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>18\/04\/2025&nbsp;13:06:28<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 7 49 82 42 72<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>18\/04\/2025&nbsp;13:01:56<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 7 49 82 42 72<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>18\/04\/2025&nbsp;12:39:14<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 63 36 84 86<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>18\/04\/2025&nbsp;12:07:53<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 9 48 36 08 10<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>18\/04\/2025&nbsp;08:21:27<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 2 98 48 44 94<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>17\/04\/2025&nbsp;18:17:56<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 7 88 86 78 33<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>17\/04\/2025&nbsp;15:39:52<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Anonyme<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>17\/04\/2025&nbsp;15:09:55<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 87 21 20 83<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>17\/04\/2025&nbsp;15:08:24<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 87 21 20 83<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>17\/04\/2025&nbsp;14:08:27<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 4 24 17 18 53<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>17\/04\/2025&nbsp;11:18:54<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 89 53 83 74<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>17\/04\/2025&nbsp;10:18:31<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 4 24 17 46 40<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>17\/04\/2025&nbsp;09:14:22<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 83 30 71 25<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>16\/04\/2025&nbsp;17:58:39<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 79 15 58 94<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>16\/04\/2025&nbsp;16:43:48<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 74 13 08 67<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>16\/04\/2025&nbsp;14:29:40<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 4 24 17 26 58<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>16\/04\/2025&nbsp;13:36:53<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 76 08 57 37<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>16\/04\/2025&nbsp;13:36:26<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 76 08 57 37<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>16\/04\/2025&nbsp;12:52:11<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 4 24 23 04 95<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>16\/04\/2025&nbsp;12:28:19<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 7 50 15 79 82<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>16\/04\/2025&nbsp;00:02:01<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 98 47 01 77<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>15\/04\/2025&nbsp;18:42:58<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 52 52 59 32<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>15\/04\/2025&nbsp;18:14:27<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 9 48 36 97 76<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>15\/04\/2025&nbsp;18:12:29<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 49 01 41 68<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>15\/04\/2025&nbsp;17:38:32<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 11 19 85 46<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>15\/04\/2025&nbsp;14:14:01<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 4 24 47 02 56<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>15\/04\/2025&nbsp;12:21:57<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 7 85 88 83 65<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>15\/04\/2025&nbsp;08:48:17<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 24 37 64 01<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>14\/04\/2025&nbsp;18:31:52<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 95 49 64 79<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>14\/04\/2025&nbsp;18:07:35<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 9 48 36 25 77<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>14\/04\/2025&nbsp;15:45:15<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 64 96 81 48<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>14\/04\/2025&nbsp;13:45:40<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 77 25 65 99<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>14\/04\/2025&nbsp;09:17:38<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 09 78 50 19<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>14\/04\/2025&nbsp;08:43:07<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Anonyme<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>14\/04\/2025&nbsp;08:25:11<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 33 93 34 92<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>12\/04\/2025&nbsp;10:57:11<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 80 14 88 02<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>12\/04\/2025&nbsp;07:30:29<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 7 68 38 77 11<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>11\/04\/2025&nbsp;18:56:28<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 2 47 74 33 39<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>11\/04\/2025&nbsp;12:47:13<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 5 86 30 08 16<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>11\/04\/2025&nbsp;11:49:07<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 58 04 10 36<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>11\/04\/2025&nbsp;11:07:04<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Anonyme<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>11\/04\/2025&nbsp;09:59:45<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 9 48 36 20 75<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>10\/04\/2025&nbsp;15:15:28<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 2 98 05 34 34<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>10\/04\/2025&nbsp;15:00:44<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 72 88 92 37<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>10\/04\/2025&nbsp;14:15:31<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 9 72 31 06 14<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>10\/04\/2025&nbsp;14:15:04<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 24 00 07 98<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>10\/04\/2025&nbsp;14:13:43<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 24 00 07 98<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>10\/04\/2025&nbsp;12:58:17<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 66 45 66 62<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>10\/04\/2025&nbsp;12:50:38<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 2 98 07 10 76<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>10\/04\/2025&nbsp;12:43:57<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 85 65 52 98<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>10\/04\/2025&nbsp;08:51:48<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 33 51 45 36<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>10\/04\/2025&nbsp;08:51:29<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 33 51 45 36<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>09\/04\/2025&nbsp;17:02:34<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 2 79 40 70 70<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>09\/04\/2025&nbsp;15:16:07<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 2 98 43 29 00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>09\/04\/2025&nbsp;14:35:58<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 79 34 58 30<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>09\/04\/2025&nbsp;11:05:32<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 99 95 79 00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>09\/04\/2025&nbsp;09:19:18<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+32 4 24 65 49 38<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>08\/04\/2025&nbsp;12:26:53<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 62 47 88 42<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>08\/04\/2025&nbsp;12:18:44<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 2 98 46 05 20<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>08\/04\/2025&nbsp;10:53:12<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 87 30 04 97<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>08\/04\/2025&nbsp;08:33:57<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 85 65 52 98<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>07\/04\/2025&nbsp;12:15:28<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 2 98 44 29 56<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>05\/04\/2025&nbsp;11:42:18<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 87 70 48 02<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>05\/04\/2025&nbsp;10:05:27<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Anonyme<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>04\/04\/2025&nbsp;17:50:18<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 7 50 59 38 12<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>04\/04\/2025&nbsp;13:42:28<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 23 81 00 91<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t\t<tr ng-init=\"rowIndex = $index\" ng-repeat=\"row in $ctrl.displayedRows track by $index\">\r\n\t\t\t<td data-title=\"Date\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>04\/04\/2025&nbsp;13:41:49<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>+33 6 07 55 43 00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Numéro appelé\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>-<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Durée\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>00:00:00<\/p>\r\n\t\t\t<\/td>\r\n\t\t\t<td data-title=\"Nature\" ng-class=\"::[column.class]\" ng-repeat=\"column in $ctrl.columns track by $index\">\r\n\t\t\t<p>Manqué<\/p>\r\n\t\t\t<\/td>\r\n\t\t<\/tr>\r\n\t<\/tbody>\r\n<\/table>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "202940": {
                            "id": "202940",
                            "fields": {
                                "field_qr_horodatage": "01\/04\/2025 09:18",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ACTION SERRURERIE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PERTE D'APPELS ENTRANTS&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>28\/03\/2025 10:37 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Hélène DURAND (0695347877). Ligne : Actif Telecom, Fixe et Internet, Standard Orange, 0298001725. CT avec Hélène qui m'indique qu'il y a peu d'appel. Elle se demande si ils n'y a pas de perte d'appels. <u><strong>Je demande à AT de me fournir le journal des appels non répondus sur le mois de mars<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
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                        "203455": {
                            "id": "203455",
                            "fields": {
                                "field_qr_horodatage": "03\/04\/2025 17:02",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Peux tu me remonter les appels non répondus depuis le 1er avril<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "205604": {
                            "id": "205604",
                            "fields": {
                                "field_qr_horodatage": "22\/04\/2025 17:23",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Peux tu me faire suivre la liste des appels non répondus depuis le 04\/04\/25 stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "205623": {
                            "id": "205623",
                            "fields": {
                                "field_qr_horodatage": "23\/04\/2025 09:37",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
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                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-04-23 09:37:16"
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                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
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                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
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                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "272759": {
        "nid": 272759,
        "type": "tache",
        "title": "Tache - SELARL LE JEUNE LE BALLER - NGON KESSENG - 28\/03\/2025",
        "author_uid": 27,
        "created": "2025-03-28 10:52:42",
        "changed": "2025-03-28 10:52:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-03-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-03-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "202709": {
                    "id": "202709",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Kristel TREGUER (0298997108). Les appels entrants sur les postes de ses collègues basculent actuellement à l'actuel au bout de 10s, chose qui est au final trop peu à l'usage.<\/p>\r\n\r\n<p>Vu avec Kristel, je viens donc de passer à 30s comme convenu.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/03\/2025 10:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "202710": {
                    "id": "202710",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE JEUNE-LE BALLER Julie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/03\/2025 10:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SELARL LE JEUNE LE BALLER - NGON KESSENG"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[HUELOGAT] REVOIR TEMPORALITE DEBORDEMENT DES LIGNES DIRECTES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/03\/2025 10:49:17"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/03\/2025 10:49:17"
        }
    },
    "273197": {
        "nid": 273197,
        "type": "tache",
        "title": "Tache - LE BIAVANT - 01\/04\/2025",
        "author_uid": 27,
        "created": "2025-04-01 16:50:22",
        "changed": "2025-04-18 11:10:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "203038": {
                    "id": "203038",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Fixe, 0298975024<\/p>\r\n\r\n<p>Lors d'un appel interne sur le DECT de Franck il ets noté \"silence\" et le poste ne sonne pas.<\/p>\r\n\r\n<p>Redémarrage de la base fait + vérif du volume de la sonnerie (c'est au max) + vérif que le poste n'est pas en mute (touche * au dessus de la touche N°7).<\/p>\r\n\r\n<p>Voir s'il n'y a pas une autre fonction qui est active.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/04\/2025 16:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "203089": {
                    "id": "203089",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil ce jour. Le combiné affiche toujours \"Silence\". Je demande à faire un appui prolongé sur la touche \"*\" le poste indique bien que le mode silencieux est levé mais affiche toujours \"Silence\". Test non concluant. Je remonte l'information à AT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/04\/2025 11:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "203092": {
                    "id": "203092",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/04\/2025 11:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "203096": {
                    "id": "203096",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/04\/2025 11:45",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "203116": {
                    "id": "203116",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/04\/2025 12:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "203123": {
                    "id": "203123",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/04\/2025 14:43",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "203250": {
                    "id": "203250",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gwenaelle (0298975024) afin qu'un reset de la borne puisse être faite. Franck est actuellement en rdv donc vu avec Gwendoline, il va me recontacter lorsqu'il sera de retour cet après midi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/04\/2025 11:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "203521": {
                    "id": "203521",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gwenaelle (0298975024). Reset borne en cours, je préviens ACTIF TELECOM afin de repousser la conf.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2025 11:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "203558": {
                    "id": "203558",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/04\/2025 11:47",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "203741": {
                    "id": "203741",
                    "fields": {
                        "field_description": "<p>CT avec Gwénaëlle. Le reset de la borne n'a pas fonctionné. Je lui demande de réinitialiser le combiné. Reset OK. Elle réappaire le combiné. Appairage OK. Les appels sortant sont OK. Par contre toujours pas de sonnerie sur appels entrant. Le combiné n'affiche plus \"Silence\" par contre. On me signale que le combiné ne tient pas bien la charge. Je transmets les informations à AT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/04\/2025 10:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "203745": {
                    "id": "203745",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/04\/2025 11:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "203920": {
                    "id": "203920",
                    "fields": {
                        "field_description": "<p>N° interne : 09.72.66.59.30<\/p>\r\n\r\n<p>CT avec ACTIF TELECOM qui me demande de faire un test d'un appel en haut parleur afin de savoir si c'est le haut parleur qui est HS sur le poste et donc qu'il ne pourrait plus signaler les appels.<\/p>\r\n\r\n<p>Je contacte le 09 du poste en direct, pas de réponse.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/04\/2025 16:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "203921": {
                    "id": "203921",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Gwenaelle&nbsp;(0298975024). Elle fait le test et me recontacte dans la foulée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/04\/2025 16:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "203922": {
                    "id": "203922",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/04\/2025 16:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "203932": {
                    "id": "203932",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/04\/2025 16:36",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "203971": {
                    "id": "203971",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/04\/2025 10:54",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "203977": {
                    "id": "203977",
                    "fields": {
                        "field_description": "<p>Je rappelle pour effectuer les manipulations indiquées par AT. Pas de sonnerie ou de son en sortie suite aux essais. Je remonte l'information à AT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/04\/2025 10:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "204330": {
                    "id": "204330",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/04\/2025 10:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "204386": {
                    "id": "204386",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/04\/2025 11:07",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "204441": {
                    "id": "204441",
                    "fields": {
                        "field_description": "<p>SAV en cours sur le DECT, un nouveau est en cours d'envoi via DHL.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/04\/2025 13:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "205164": {
                    "id": "205164",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/04\/2025 10:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205166": {
                    "id": "205166",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil, le nouveau poste n'a pas été reçu. Je relance AT sur le suivi d'envoi<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/04\/2025 10:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205174": {
                    "id": "205174",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/04\/2025 11:29",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "205242": {
                    "id": "205242",
                    "fields": {
                        "field_description": "<p>CT avec Gwénaëlle, le téléphone est bien livré. Il sera branché demain.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/04\/2025 17:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205318": {
                    "id": "205318",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/04\/2025 11:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205320": {
                    "id": "205320",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/04\/2025 11:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205321": {
                    "id": "205321",
                    "fields": {
                        "field_description": "<p>CT avec Gwénaëlle. Le poste est branché et opérationnel<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/04\/2025 11:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205322": {
                    "id": "205322",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ... Gwenaelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/04\/2025 11:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LE BIAVANT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PLUS DE SIGNAL APPEL SONORE SUR DECT FRANCK&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/04\/2025 11:10:15"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "204442": {
                    "id": "204442",
                    "fields": {
                        "field_ci_horodatage": "10\/04\/2025 13:30",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Faire suivi du SAV et retour de l'ancien poste."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/04\/2025 11:10:15"
        },
        "questions_reponses": {
            "273206": {
                "nid": 273206,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - LE BIAVANT - 01\/04\/2025 - 02\/04\/2025 - 11:30",
                "author_uid": 6406,
                "created": "2025-04-02 11:30:40",
                "changed": "2025-04-18 11:10:01",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - LE BIAVANT - 01\/04\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-04-17 10:52:03"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "LE BIAVANT"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "203097": {
                            "id": "203097",
                            "fields": {
                                "field_qr_horodatage": "02\/04\/2025 11:41",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>C'est la touche en bas à droite pour désactiver (micro barré)<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "203124": {
                            "id": "203124",
                            "fields": {
                                "field_qr_horodatage": "02\/04\/2025 14:42",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Reset combiné puis réappairage à la borne alors<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "203559": {
                            "id": "203559",
                            "fields": {
                                "field_qr_horodatage": "04\/04\/2025 11:46",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>C'est le combiné qu'il fallait reset, pas la borne.<\/p>\r\n\r\n<p>A redémarrer la borne mais faire un reset combiné.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "203933": {
                            "id": "203933",
                            "fields": {
                                "field_qr_horodatage": "07\/04\/2025 16:33",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Et quand on choisit la sonnerie, on entend bien les différentes sonneries :<\/p>\r\n\r\n<p>Modifier la sonnerie du poste<\/p>\r\n\r\n<p>1. Appuyez sur la touche OK pour accéder au menu principal.<\/p>\r\n\r\n<p>2. Sélectionnez Audio Sonneries Mélodies.<\/p>\r\n\r\n<p>3. Appuyez sur la flèche haut ou bas pour sélectionner l’option Intercom Appel ou la ligne souhaitée.<\/p>\r\n\r\n<p>4. Appuyez sur la flèche droite ou gauche pour sélectionner et écouter la sonnerie désirée.<\/p>\r\n\r\n<p>5. Appuyez sur Enregistrer pour accepter le changement ou sur Retour pour annuler<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "203976": {
                            "id": "203976",
                            "fields": {
                                "field_qr_horodatage": "08\/04\/2025 11:00",
                                "field_qr_message": "<p>Ok, donne moi les infos pour l'échange stp.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "204387": {
                            "id": "204387",
                            "fields": {
                                "field_qr_horodatage": "10\/04\/2025 11:06",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Livraison DHL, RMA en PJ.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "205175": {
                            "id": "205175",
                            "fields": {
                                "field_qr_horodatage": "17\/04\/2025 11:12",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Livré le 14\/04<br \/>\r\n<br \/>\r\nVoici le numéro de suivi dhl n°1196893891<\/p>\r\n\r\n<p>@+<br \/>\r\n&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "203093": {
                            "id": "203093",
                            "fields": {
                                "field_qr_horodatage": "02\/04\/2025 11:25",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Le DECT \"Franck\" affiche \"Silence\" en permanence. J'ai fais faire la manip pour le lever (touche * de façon prolongé), un message indique que les sonnerie sont bien réactivées mais la mention \"Silence\" reste affichée et le poste ne sonne toujours pas. Les paramètres ont été vérifiés et le mode silencieux n'apparait pas comme activé; As tu une idée ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "203117": {
                            "id": "203117",
                            "fields": {
                                "field_qr_horodatage": "02\/04\/2025 12:29",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Déja fait. Le poste n'est pas en mute, juste bloqué en mode silencieux.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "203520": {
                            "id": "203520",
                            "fields": {
                                "field_qr_horodatage": "04\/04\/2025 11:05",
                                "field_qr_message": "<p>Un reset côté borne vient d'être fait. Peux-tu repousser la conf ? DECT : FRANCK.<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "203746": {
                            "id": "203746",
                            "fields": {
                                "field_qr_horodatage": "07\/04\/2025 11:02",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>La base à été reset puis repprovisionnée, le combiné à été reset&nbsp;aussi. \"Silence\" n'apparait plus mais le combiné ne sonne toujours pas. On me signale également que le combiné ne tient pas bien la charge.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "203923": {
                            "id": "203923",
                            "fields": {
                                "field_qr_horodatage": "07\/04\/2025 16:30",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Suite à notre CT et test avec le client, le DECT fonctionne bien en haut parleur. Le souci reste donc le signal sonore des appels... ainsi que le souci de charge comme mentionné par Iwan ci dessous.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "203972": {
                            "id": "203972",
                            "fields": {
                                "field_qr_horodatage": "08\/04\/2025 10:43",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je viens de voir avec l'utilisateur pour effectuer la manip demandée. Pas de son quand elle change de&nbsp;sonnerie, pas de son non plus quand elle augmente ou baisse le volume.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "204331": {
                            "id": "204331",
                            "fields": {
                                "field_qr_horodatage": "10\/04\/2025 10:14",
                                "field_qr_message": "<ul>\r\n\t<li>compta@lebiavant.bzh<\/li>\r\n\t<li>Raphael BOUCHAIB&nbsp;<\/li>\r\n\t<li>0298975024<\/li>\r\n\t<li>&nbsp;13 RUE LEOPOLD SEDAR SENGHOR - 29900 CONCARNEAU<\/li>\r\n<\/ul>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "205165": {
                            "id": "205165",
                            "fields": {
                                "field_qr_horodatage": "17\/04\/2025 10:51",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Le client m'indique ne pas avoir reçu le poste en remplacement. As tu un suivi de l'envoi ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "205319": {
                            "id": "205319",
                            "fields": {
                                "field_qr_horodatage": "18\/04\/2025 11:07",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Nouveau poste installé et fonctionnel<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-04-18 11:07:32"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "273198": {
        "nid": 273198,
        "type": "tache",
        "title": "Tache - MB AGENCEMENTS - 01\/04\/2025",
        "author_uid": 6406,
        "created": "2025-04-01 17:19:01",
        "changed": "2025-04-02 12:08:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "203041": {
                    "id": "203041",
                    "fields": {
                        "field_description": "<p>CT avec Maud BELLIER, elle souhaite modifier sa configuration. <u><strong>Je demande à AT que les appels entrants soient transférés vers la messagerie après 30 secondes si non répondus.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/04\/2025 17:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "203043": {
                    "id": "203043",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/04\/2025 17:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "203051": {
                    "id": "203051",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/04\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "203090": {
                    "id": "203090",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/04\/2025 11:29",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "203108": {
                    "id": "203108",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/04\/2025 12:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "203110": {
                    "id": "203110",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/04\/2025 12:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "203111": {
                    "id": "203111",
                    "fields": {
                        "field_description": "<p>AT confirme la modification.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/04\/2025 12:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "203112": {
                    "id": "203112",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BELLIER Maud (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/04\/2025 12:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MB AGENCEMENTS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DU DELAIS DE SONNERIE AVANT TRANSFERT A MESSAGERIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/04\/2025 12:07:46"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/04\/2025 12:07:46"
        },
        "questions_reponses": {
            "273199": {
                "nid": 273199,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - MB AGENCEMENTS - 01\/04\/2025 - 01\/04\/2025 - 17:19",
                "author_uid": 26,
                "created": "2025-04-01 17:19:12",
                "changed": "2025-04-02 12:07:26",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - MB AGENCEMENTS - 01\/04\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-04-02 00:10:15"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "MB AGENCEMENTS"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "203091": {
                            "id": "203091",
                            "fields": {
                                "field_qr_horodatage": "02\/04\/2025 11:28",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "203042": {
                            "id": "203042",
                            "fields": {
                                "field_qr_horodatage": "01\/04\/2025 17:19",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : MB AGENCEMENTS<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODIFICATION DU DELAIS DE SONNERIE AVANT TRANSFERT A MESSAGERIE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>01\/04\/2025 17:15 - BALBOT Iwan : <\/strong>CT avec Maud BELLIER, elle souhaite modifier sa configuration. <u><strong>Je demande à AT que les appels entrants soient transférés vers la messagerie après 30 secondes si non répondus.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "203109": {
                            "id": "203109",
                            "fields": {
                                "field_qr_horodatage": "02\/04\/2025 12:07",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-04-02 12:07:16"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "273553": {
        "nid": 273553,
        "type": "tache",
        "title": "Tache - Tromelin - 04\/04\/2025",
        "author_uid": 7180,
        "created": "2025-04-04 09:18:45",
        "changed": "2025-04-04 09:54:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "203482": {
                    "id": "203482",
                    "fields": {
                        "field_description": "<p>Appel vers les numéros d'urgence 15 et 18 ko depuis le 3CX. Test de notre côté, cela note \"introuvable\". J'en informe Nathan de Cybera, il doit nous faire un retour par mail.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2025 09:15",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "203496": {
                    "id": "203496",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/04\/2025 09:54",
                        "field_description_auteur": "Yann"
                    }
                },
                "203497": {
                    "id": "203497",
                    "fields": {
                        "field_description": "<p>Test Ok, il est possible de joindre les numéros d'urgence.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2025 09:54",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "203498": {
                    "id": "203498",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/04\/2025 09:54",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPEL VERS NUMEROS D'URGENCE 15\/18<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/04\/2025 09:54:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/04\/2025 09:54:02"
        }
    },
    "273717": {
        "nid": 273717,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 04\/04\/2025",
        "author_uid": 6406,
        "created": "2025-04-04 16:40:28",
        "changed": "2025-04-04 16:40:28",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "203678": {
                    "id": "203678",
                    "fields": {
                        "field_description": "<p>CT avec Alexia pour modification des files d'appel de plusieurs agences avant son départ en vacances.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/04\/2025 16:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "203679": {
                    "id": "203679",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/04\/2025 16:40",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION&nbsp; DES FILES&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/04\/2025 16:38:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/04\/2025 16:38:35"
        }
    },
    "273760": {
        "nid": 273760,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 07\/04\/2025",
        "author_uid": 27,
        "created": "2025-04-07 10:23:46",
        "changed": "2025-04-17 12:03:30",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "203719": {
                    "id": "203719",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, FIXE, 0298833544<\/p>\r\n\r\n<p>Mail de Laura a WESTELECOM pour relance d'un ticket pour lequel nous n'avions pas connaissance. Le site APS reçoit des appels de DA Ploufragan. Il s'agit d'un souci qui aurait déjà été remonté à WESTELECOM par les clients et Louane a déjà échangé avec un des techs de WESTELECOM.&nbsp;<\/p>\r\n\r\n<p>Appel à Fabrice pour point. Il m'indique qu'il va refaire un point de son côté, je préviens Laura par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/04\/2025 10:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "204365": {
                    "id": "204365",
                    "fields": {
                        "field_description": "Nouvelle relance mail à WESTELECOM.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/04\/2025 10:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "205004": {
                    "id": "205004",
                    "fields": {
                        "field_description": "<p>Je relance WT ce jour par mail<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/04\/2025 09:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205193": {
                    "id": "205193",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/04\/2025 12:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205194": {
                    "id": "205194",
                    "fields": {
                        "field_description": "<p>Retour de Fabrice MOREAU. Problème réglé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/04\/2025 12:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205195": {
                    "id": "205195",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Olcomendy Laura (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/04\/2025 12:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[APS] RECEPTION D'APPELS DE DA PLOUFRAGAN SUR APS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/04\/2025 12:03:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "203720": {
                    "id": "203720",
                    "fields": {
                        "field_ci_horodatage": "07\/04\/2025 10:15",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Relancer WT si pas de retour."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/04\/2025 12:03:07"
        }
    },
    "275614": {
        "nid": 275614,
        "type": "tache",
        "title": "Tache - ELENA - 09\/04\/2025",
        "author_uid": 6406,
        "created": "2025-04-09 10:45:21",
        "changed": "2025-04-22 10:42:59",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "204186": {
                    "id": "204186",
                    "fields": {
                        "field_description": "<p>CT avec Agathe TANGUY, elle demande a pouvoir prendre des doubles appels au standard sans qu'ils ne débordent sur le poste bureau. Je demande à ATde me rappeler pour modif de la conf.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/04\/2025 10:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "204315": {
                    "id": "204315",
                    "fields": {
                        "field_description": "<p><strong><u>Je demande a AT que le \"Standard\" puissent deux appels en simultanés avant débordement sur le poste \"Bureau\"<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/04\/2025 09:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "204317": {
                    "id": "204317",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/04\/2025 09:45",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "204374": {
                    "id": "204374",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/04\/2025 10:44",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "204401": {
                    "id": "204401",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil. Je lui indique que si on ajoute la possibilité de prendre les doubles appels sur le poste standard, dans la configuration actuelle, les transfert ne sont pas possibles. Il faut ajouter un canal supplémentaire à 1€ HT\/mois. Elle voit avec sa direction et revient vers nous.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/04\/2025 11:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205465": {
                    "id": "205465",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/04\/2025 10:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205467": {
                    "id": "205467",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/04\/2025 10:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205468": {
                    "id": "205468",
                    "fields": {
                        "field_description": "<p>CT avec Agathe, pas d'ajout de canal supplémentaire à prévoir pour le moment<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/04\/2025 10:41",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205469": {
                    "id": "205469",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRAMOULLÉ Loïc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/04\/2025 10:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ELENA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DE LA STRATEGIE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/04\/2025 10:41:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/04\/2025 10:41:59"
        },
        "questions_reponses": {
            "275664": {
                "nid": 275664,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ELENA - 09\/04\/2025 - 10\/04\/2025 - 09:45",
                "author_uid": 26,
                "created": "2025-04-10 09:45:39",
                "changed": "2025-04-22 10:41:40",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ELENA - 09\/04\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-04-10 09:45:39"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ELENA"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "204375": {
                            "id": "204375",
                            "fields": {
                                "field_qr_horodatage": "10\/04\/2025 10:42",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ok mais elle ne pourra pas transférer si il a déjà 2 com en cours.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "204316": {
                            "id": "204316",
                            "fields": {
                                "field_qr_horodatage": "10\/04\/2025 09:45",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ELENA<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODIFICATION DE LA STRATEGIE D'APPEL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>10\/04\/2025 09:42 - BALBOT Iwan : <\/strong><strong><u>Je demande a AT que le \"Standard\" puissent deux appels en simultanés avant débordement sur le poste \"Bureau\"<\/u><\/strong><br\/>\r\n<\/li><li><strong>09\/04\/2025 10:39 - BALBOT Iwan : <\/strong>CT avec Agathe TANGUY, elle demande a pouvoir prendre des doubles appels au standard sans qu'ils ne débordent sur le poste bureau. Je demande à ATde me rappeler pour modif de la conf.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "205466": {
                            "id": "205466",
                            "fields": {
                                "field_qr_horodatage": "22\/04\/2025 10:41",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Merci pour la modification<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-04-22 10:41:00"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "275665": {
        "nid": 275665,
        "type": "tache",
        "title": "Tache - STM SAV - 10\/04\/2025",
        "author_uid": 27,
        "created": "2025-04-10 10:04:42",
        "changed": "2025-04-11 15:19:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "204320": {
                    "id": "204320",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Aurore (Mac: 80 :5E:C0 :BE :10:3B), 0298250727<\/p>\r\n\r\n<p>Mail de Jean Marie de WESTELECOM avec en PJ les messages studio à faire modifer par ACTIF TELECOM.<\/p>\r\n\r\n<p>Je fais suivre la <u><strong>demande de changement des messages en PJ à ACTIF TELECOM :<\/strong><\/u><\/p>\r\n\r\n<ul>\r\n\t<li>Prédécroché<\/li>\r\n\t<li>Attente<\/li>\r\n\t<li>Répondeur<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/04\/2025 10:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "204324": {
                    "id": "204324",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/04\/2025 10:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "204372": {
                    "id": "204372",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/04\/2025 10:41",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "204611": {
                    "id": "204611",
                    "fields": {
                        "field_description": "<p>CT avec Sonia, les modifs suivantes sont à faire :<\/p>\r\n\r\n<ul>\r\n\t<li>Répondeur uniquement sur horaires de fermetures.<\/li>\r\n\t<li>Nom du poste SANDRINE à remplacer en&nbsp;KATY<\/li>\r\n\t<li>Nouveaux horaires :&nbsp;8h 12h \/ 13h30&nbsp;- 17h du lundi au vendredi<\/li>\r\n\t<li>Ajout d'une touche pour renvoi vers répondeur du poste de KATY (rv rep)<\/li>\r\n\t<li>Ajout d'une touche sur le poste KATY (rep sonia)&nbsp; pour renvoi vers le répondeur de SONIA&nbsp;<\/li>\r\n\t<li>Et du coup une touche pour désactiver les renvois<\/li>\r\n<\/ul>\r\n\r\n<p>Je demande cela à ACTIF TELECOM.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/04\/2025 09:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "204612": {
                    "id": "204612",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/04\/2025 10:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "204628": {
                    "id": "204628",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/04\/2025 11:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "204631": {
                    "id": "204631",
                    "fields": {
                        "field_description": "<p>ACTIF TELECOM me confirme que le nécessaire a été fait.<\/p>\r\n\r\n<p>Appel téléphonique à Sonia&nbsp;(0298250727).Je tombe sur le nouveau répondeur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/04\/2025 12:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "204673": {
                    "id": "204673",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Sonia (0298250727) afin de l'en informer que tout est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/04\/2025 15:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "204674": {
                    "id": "204674",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/04\/2025 15:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "204676": {
                    "id": "204676",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/04\/2025 15:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "204677": {
                    "id": "204677",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ... Sonia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/04\/2025 15:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STM SAV"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFS MESSAGES VOCAUX &amp; HORAIRES OUVERTURES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/04\/2025 15:19:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/04\/2025 15:19:48"
        },
        "questions_reponses": {
            "275666": {
                "nid": 275666,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STM SAV - 10\/04\/2025 - 10\/04\/2025 - 10:07",
                "author_uid": 27,
                "created": "2025-04-10 10:07:59",
                "changed": "2025-04-11 15:19:42",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STM SAV - 10\/04\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-04-11 10:11:18"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STM SAV"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "204373": {
                            "id": "204373",
                            "fields": {
                                "field_qr_horodatage": "10\/04\/2025 10:32",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Ok mais le repondeur n'est pas parématré, combien de temps avant son déclenchement et message accepté ou pas ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "204629": {
                            "id": "204629",
                            "fields": {
                                "field_qr_horodatage": "11\/04\/2025 10:56",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "204323": {
                            "id": "204323",
                            "fields": {
                                "field_qr_horodatage": "10\/04\/2025 10:05",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STM SAV<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODIDS MESSAGES VOCAUX&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>10\/04\/2025 10:03 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Aurore (Mac: 80 :5E:C0 :BE :10:3B), 0298250727<br\/>\r\n\r\nMail de Jean Marie de WESTELECOM avec en PJ les messages studio à faire modifer par ACTIF TELECOM.<br\/>\r\n\r\nJe fais suivre la <u><strong>demande de changement des messages en PJ à ACTIF TELECOM :<\/strong><\/u><br\/>\r\n\r\n<ul>\r\n\t<li>Prédécroché<\/li>\r\n\t<li>Attente<\/li>\r\n\t<li>Répondeur<\/li>\r\n<\/ul>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "204613": {
                            "id": "204613",
                            "fields": {
                                "field_qr_horodatage": "11\/04\/2025 10:10",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je viens d'avoir la cliente au tél et du coup d'autres demandes ont suivis ;)<\/p>\r\n\r\n<ul>\r\n\t<li>Répondeur uniquement sur horaires de fermetures.<\/li>\r\n\t<li>Nom du poste SANDRINE à remplacer en&nbsp;KATY<\/li>\r\n\t<li>Nouveaux horaires :&nbsp;8h 12h \/ 13h30&nbsp;- 17h du lundi au vendredi<\/li>\r\n\t<li>Ajout d'une touche pour renvoi vers répondeur du poste de KATY (rv rep)<\/li>\r\n\t<li>Ajout d'une touche sur le poste KATY (rep sonia)&nbsp; pour renvoi vers le répondeur de SONIA&nbsp;<\/li>\r\n\t<li>Et du coup une touche pour désactiver les renvois<\/li>\r\n<\/ul>\r\n\r\n<p>Peux-tu faire le nécessaire ?<\/p>\r\n\r\n<p>En te remerciant,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "204675": {
                            "id": "204675",
                            "fields": {
                                "field_qr_horodatage": "11\/04\/2025 15:19",
                                "field_qr_message": "<p>merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-04-11 15:19:35"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "275668": {
        "nid": 275668,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 10\/04\/2025",
        "author_uid": 6406,
        "created": "2025-04-10 11:02:41",
        "changed": "2025-04-10 11:43:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "204385": {
                    "id": "204385",
                    "fields": {
                        "field_description": "<p>CT avec Sébastien (0668696683). Son extension est installée sur un téléphone au Crématorium or il leur arrive de passer la ligne en absent ce qui le passe également en absent pour tous les autres sites.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/04\/2025 10:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "204398": {
                    "id": "204398",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/04\/2025 11:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "204399": {
                    "id": "204399",
                    "fields": {
                        "field_description": "<p>CT avec Sébastien, au final j'ai crée une nouvelle extention pour le créma car Sébastien et le créma avait la même extention sur 2 mobiles différents donc pas possible techniquement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/04\/2025 11:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "204400": {
                    "id": "204400",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/04\/2025 11:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DE LA FILLE D'APPEL DU CREMATORIUM<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/04\/2025 11:09:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/04\/2025 11:09:59"
        }
    },
    "280749": {
        "nid": 280749,
        "type": "tache",
        "title": "Tache - Cornouaille RH & Sterlane RH - 22\/04\/2025",
        "author_uid": 27,
        "created": "2025-04-22 11:34:17",
        "changed": "2025-04-24 10:20:11",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "205485": {
                    "id": "205485",
                    "fields": {
                        "field_description": "<p>Changement de messages studios a effectuer pour les 2 sites comme suit:<\/p>\r\n\r\n<ul>\r\n\t<li>PREDCROCHE: a ajouter sur QUIMPERLE (Sterlane RH)&nbsp; car rien actuellement<\/li>\r\n\t<li>ATTENTE : a mettre sur Quimperlé uniquement car estampillé Quimperlé<\/li>\r\n\t<li>REPONDEUR : a mettre sur les 2 sites Quimper (CORNOUAILLE RH) &amp; Quimperlé (STERLANE RH)<\/li>\r\n<\/ul>\r\n\r\n<p>Je demande à ACTIF TELECOM de faire le nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/04\/2025 11:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "205487": {
                    "id": "205487",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/04\/2025 11:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "205628": {
                    "id": "205628",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/04\/2025 09:53",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "205765": {
                    "id": "205765",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2025 09:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "205771": {
                    "id": "205771",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/04\/2025 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "205772": {
                    "id": "205772",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/04\/2025 09:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "205773": {
                    "id": "205773",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2025 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER &amp; QUIMPERLE] CHANGEMENT MESSAGE AUDIOS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/04\/2025 09:56:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/04\/2025 09:56:06"
        },
        "questions_reponses": {
            "280750": {
                "nid": 280750,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH &amp; Sterlane RH - 22\/04\/2025 - 22\/04\/2025 - 11:37",
                "author_uid": 27,
                "created": "2025-04-22 11:37:13",
                "changed": "2025-04-24 09:55:57",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH & Sterlane RH - 22\/04\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-04-22 11:37:13"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "205629": {
                            "id": "205629",
                            "fields": {
                                "field_qr_horodatage": "23\/04\/2025 09:39",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "205486": {
                            "id": "205486",
                            "fields": {
                                "field_qr_horodatage": "22\/04\/2025 11:37",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CORNOUAILLE RH & STERLANE RH<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[QUIMPER &amp; QUIMPERLE] CHANGEMENT MESSAGE AUDIOS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>22\/04\/2025 11:27 - L'HELGOUARC'H Julie : <\/strong>Changement de messages studios a effectuer pour les 2 sites comme suit:<br\/>\r\n\r\n<ul>\r\n\t<li>PREDCROCHE: a ajouter sur QUIMPERLE (Sterlane RH)&nbsp; car rien actuellement<\/li>\r\n\t<li>ATTENTE : a mettre sur Quimperlé uniquement car estampillé Quimperlé<\/li>\r\n\t<li>REPONDEUR : a mettre sur les 2 sites Quimper (CORNOUAILLE RH) &amp; Quimperlé (STERLANE RH)<\/li>\r\n<\/ul>\r\n\r\nJe demande à ACTIF TELECOM de faire le nécessaire.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-04-24 09:55:15"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "281308": {
        "nid": 281308,
        "type": "tache",
        "title": "Tache - MAIRIE DE PLOUNEVENTER - 23\/04\/2025",
        "author_uid": 6406,
        "created": "2025-04-23 10:10:40",
        "changed": "2025-04-23 10:10:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "205637": {
                    "id": "205637",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Standard, 0298208157. CT avec Mme VINEZ, elle m'indique que le poste standard (accueil 2) ne prend plus les appels et ne peut en sortir. Je lui demande de le brancher sur la prise RJ45 Internet et non PC.&nbsp;Il cherche le Wifi. Je lui indique de désactiver la fonction Wifi. Le poste remonte.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2025 10:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205639": {
                    "id": "205639",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Vinez Laurence (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/04\/2025 10:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MAIRIE DE PLOUNEVENTER"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTE STANDARD EN ANOMALIE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/04\/2025 10:07:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/04\/2025 10:07:12"
        }
    },
    "281562": {
        "nid": 281562,
        "type": "tache",
        "title": "Tache - Meilleurtaux LE MEUR - Arvorig Courtage Conseils - 23\/04\/2025",
        "author_uid": 6406,
        "created": "2025-04-23 16:52:45",
        "changed": "2025-05-09 09:23:27",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "205708": {
                    "id": "205708",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Fixe Chateaulin (0222941050). Ligne : Actif Telecom, Fixe et Internet, Fixe Chateaulin, 0222941050, CT avec Florent qui signale des coupure régulière lors des conversation. Il indique que cela se produit quand les postes font des MàJ. <u><strong>Je demande à AT s'il est possible de programmer les MàJ pendant la nuit ou sur les heures de fermeture.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/04\/2025 16:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205711": {
                    "id": "205711",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/04\/2025 16:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205742": {
                    "id": "205742",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2025 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "205747": {
                    "id": "205747",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2025 08:21",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "205749": {
                    "id": "205749",
                    "fields": {
                        "field_description": "<p>AT constate que le lien est toujours down ce matin. Je laisse un message à Florent LE MEUR en lui demandant de redémarrer le routeur puis de me rappeler.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/04\/2025 09:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205766": {
                    "id": "205766",
                    "fields": {
                        "field_description": "<p>CT avec Florent LE MEUR, il redémarre le routeur. Tous les voyants sont verts sauf internet qui reste rouge. Je remonte l'information à AT avec les coordonnées de Florent pour intervention technique si besoin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/04\/2025 10:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205767": {
                    "id": "205767",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2025 10:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "205785": {
                    "id": "205785",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/04\/2025 10:33",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "206226": {
                    "id": "206226",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/04\/2025 10:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "206230": {
                    "id": "206230",
                    "fields": {
                        "field_description": "<p>CT avec Frédéric DERRIEN d'IBS. Il constate de petites pertes de paquets sur la supervision du PfSense. Il procède au redémarrage du FW. Je préviens Florent LE MEUR. Il me signalera s'il y a de nouvelles coupures. Je garde la tache en observation jusqu'à fin de semaine prochaine.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/04\/2025 10:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "206403": {
                    "id": "206403",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/04\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "208562": {
                    "id": "208562",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/05\/2025 09:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "208564": {
                    "id": "208564",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/05\/2025 09:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "208565": {
                    "id": "208565",
                    "fields": {
                        "field_description": "<p>Pas de nouveau signalement. Je clos e ticket comme convenu avec Florent.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/05\/2025 09:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "208566": {
                    "id": "208566",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEUR Florent (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/05\/2025 09:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Meilleurtaux LE MEUR - Arvorig Courtage Conseils"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>COUPURES FIXE RECURRENTES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/05\/2025 09:22:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/05\/2025 09:22:57"
        },
        "questions_reponses": {
            "281563": {
                "nid": 281563,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Meilleurtaux LE MEUR - Arvorig Courtage Conseils - 23\/04\/2025 - 23\/04\/2025 - 16:52",
                "author_uid": 26,
                "created": "2025-04-23 16:52:58",
                "changed": "2025-05-09 09:22:41",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Meilleurtaux LE MEUR - Arvorig Courtage Conseils - 23\/04\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-04-30 00:00:37"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Meilleurtaux LE MEUR - Arvorig Courtage Conseils"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "205748": {
                            "id": "205748",
                            "fields": {
                                "field_qr_horodatage": "24\/04\/2025 08:19",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>L'accès est down, il faut redémarrer et me donner l'état des voyants si il ne remonte pas puis les dispos du client stp<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "205786": {
                            "id": "205786",
                            "fields": {
                                "field_qr_horodatage": "24\/04\/2025 10:31",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ce n'est pas le Zyxel qui est installé sur site ?&nbsp;La ligne est bonne donc je ne sais pas, il y a un firewall ?&nbsp;<\/p>\r\n\r\n<p>Le protocole ICMP n'est pas activé, je ne peux pas pinguer mais il se connecte bien avec ses identifiants<\/p>\r\n\r\n<p>Merci de me donner des précisions<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "205710": {
                            "id": "205710",
                            "fields": {
                                "field_qr_horodatage": "23\/04\/2025 16:52",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : MEILLEURTAUX LE MEUR - ARVORIG COURTAGE CONSEILS<\/p>\r\n\r\n<p>Objet :&nbsp;<p>COUPURES FIXE RECURRENTES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>23\/04\/2025 16:39 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Fixe Chateaulin (0222941050). Ligne : Actif Telecom, Fixe et Internet, Fixe Chateaulin, 0222941050, CT avec Florent qui signale des coupure régulière lors des conversation. Il indique que cela se produit quand les postes font des MàJ. <u><strong>Je demande à AT s'il est possible de programmer les MàJ pendant la nuit ou sur les heures de fermeture.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "205768": {
                            "id": "205768",
                            "fields": {
                                "field_qr_horodatage": "24\/04\/2025 10:10",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Redémarrage à l'instant, tous les voyants sont verts sauf Internet qui reste rouge.&nbsp;<\/p>\r\n\r\n<p>Contact : Florent LE MEUR :&nbsp;<i>06.45.54.08.25<\/i><\/p>\r\n\r\n<p>Du mardi au vendredi : 9h - 12h30 et de 14h - 18h30<\/p>\r\n\r\n<p>Samedi : 9h - 12h<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "206227": {
                            "id": "206227",
                            "fields": {
                                "field_qr_horodatage": "29\/04\/2025 10:30",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Il y a un FW sur site. J'ai vu avec IBS pour redémarrage. Je garde la tache en observation et te tiens informé s'il y a de nouvelles coupures.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "208563": {
                            "id": "208563",
                            "fields": {
                                "field_qr_horodatage": "09\/05\/2025 09:22",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Pas de nouveau signalement de coupures par notre client. Je clos le ticket.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-05-09 09:22:06"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "281734": {
        "nid": 281734,
        "type": "tache",
        "title": "Tache - Tromelin - 24\/04\/2025",
        "author_uid": 6406,
        "created": "2025-04-24 09:40:40",
        "changed": "2025-04-25 15:42:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "205761": {
                    "id": "205761",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). CT avec Sophie, elle m'indique qu'un appel a sonné dans le vide, le standard était ouvert. Je demande à Cybera de vérifier et me confirmer que le standard sera fermé les prochains fériés&nbsp;avec renvoi vers messagerie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/04\/2025 09:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "205975": {
                    "id": "205975",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine, Nathan est en cours de reparamétrage manuel. Il me confirme quand OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2025 11:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "206022": {
                    "id": "206022",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/04\/2025 15:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "206023": {
                    "id": "206023",
                    "fields": {
                        "field_description": "<p>Nathan confirme que le paramétrage est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2025 15:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "206024": {
                    "id": "206024",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/04\/2025 15:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE FERMETURE STANDARD SUR LES JOURS FERIES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/04\/2025 15:42:16"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/04\/2025 15:42:16"
        }
    },
    "281863": {
        "nid": 281863,
        "type": "tache",
        "title": "Tache - SATEM - 25\/04\/2025",
        "author_uid": 27,
        "created": "2025-04-25 09:54:07",
        "changed": "2025-04-25 10:00:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "205940": {
                    "id": "205940",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Aurélie HAVARD (0757684279).<br \/>\r\nLigne : Security Keepers, Fixe, Std Carquefou, 0228010581<\/p>\r\n\r\n<p>Appel d'aurélie pour m'indiquer qu'elle ne reçoit plus que les appels du standard sur l'appli mobile 3CX sur le smartphone de l'accueil. Il s'agit du compte au nom d'Emma CHAIGNEAU. Appels sortants ok depuis le poste fixe physique mais entrant avec le 02 28 KO.<\/p>\r\n\r\n<p>Je me demande si l'extention Aurélie qui est sur le poste fixe n'est pas déconnectée de la file d'appel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2025 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "205943": {
                    "id": "205943",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/04\/2025 10:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "205944": {
                    "id": "205944",
                    "fields": {
                        "field_description": "<p>Je retrouve les QR code de mon côté, après scan de ceux ci sur mon mobile pour vérif:<\/p>\r\n\r\n<ul>\r\n\t<li>Aurélie était bien connectée à la file<\/li>\r\n\t<li>Emma était déconnectée de la file, j'ai donc reconnecté<\/li>\r\n\t<li>Donc le poste accueil est avec l'extention d'Emma et non Aurélie.<\/li>\r\n<\/ul>\r\n\r\n<p>Je fais un test d'appel, c'est bien ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2025 09:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "205945": {
                    "id": "205945",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHAIGNEAU Emma (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/04\/2025 10:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SATEM"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CARREQUEFOU] APPELS ENTRANTS KO DEPUIS POSTE FIXE PHYSIQUE - plus conecté à la file d'appel<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/04\/2025 09:55:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Security Keepers"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/04\/2025 09:55:44"
        }
    },
    "281919": {
        "nid": 281919,
        "type": "tache",
        "title": "Tache - Tromelin - 25\/04\/2025",
        "author_uid": 27,
        "created": "2025-04-25 16:32:08",
        "changed": "2025-06-24 13:22:48",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "206027": {
                    "id": "206027",
                    "fields": {
                        "field_description": "<p>Appel de Ronan pour m'indiquer qu'il avait demandé à Aminatou de CYBERA de voir pour la mise en place du rappel automatique sur les lignes des standards TROMELIN &amp; TROMELIN et cie.<\/p>\r\n\r\n<p>CT avec Aminatou de CORIOLIS afin de savoir où cela en est :&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Test en cours sur un n° afin de voir ce que donne le rappel automatique avant mise en prod sur les n° de TROMELIN. Suite aux tests les messages ont été modifiés et maintenant semblent ok.<\/li>\r\n\t<li>Lors d'un appel rappel auto il n'est pas mentionné sur l'écran mais le nom de la file ce qui pose souci à l'usage, Aminatou de CYBERA va voir de son côté avec 3CX ce qu'il en est si quelque chose est possible. De mon côté je pense que de coupler le poste fixe au PC permettrai de résoudre le souci car sur le pc il est bien noté qu'il s'agit d'un rappel auto (QCB)<\/li>\r\n<\/ul>\r\n\r\n<p>CT avec Ronan, Sophie et Catherine, ok comme ça, nous prévoyons q<strong>ue je sois sur site le mardi 13 mai à 9h30 <\/strong>afin de leur montrer cela et pouvoir mettre en place le rappel auto. Aminatou de CYBERA informée.<\/p>\r\n\r\n<p>Et retour d'Aminatou qui vient d'avoir l'info de 3CX, impossible que cela apparaissent sur les postes IP.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/04\/2025 15:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "20"
                    }
                },
                "206028": {
                    "id": "206028",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/04\/2025 16:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "210615": {
                    "id": "210615",
                    "fields": {
                        "field_description": "<p>RDV décalé au&nbsp;<strong>mardi 20&nbsp;mai à 9h30&nbsp;<\/strong>suite à demande de SOPHIE hier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/05\/2025 10:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "211832": {
                    "id": "211832",
                    "fields": {
                        "field_description": "<p>RDV décalé au&nbsp;<strong>mardi 27&nbsp;mai à 9h30&nbsp;<\/strong>suite à demande de SOPHIE ce matin<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2025 11:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "217097": {
                    "id": "217097",
                    "fields": {
                        "field_description": "<p>Voir avec Ronan pour recaler un nouveau rdv suite à annulation de celui prévu ce jour de mon côté (enfant malade).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/05\/2025 17:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "217270": {
                    "id": "217270",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Ronan LE MEZO (0298209471) afin de caler une nouvelle date - messagerie vocale directe très certainement pont côté client, je laisse donc un message vocal.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/05\/2025 10:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "217972": {
                    "id": "217972",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Ronan LE MEZO (0298209471). Pas de réponse, je contacte Sophie au standard (0298208007) j'ai Patricia en ligne qui m'indique que Sophie n'est pas là le mardi am.<\/p>\r\n\r\n<p>CT avec Ronan sur son mobile, il fait le point avec Sophie de savoir quand c'est ok pour eux afin de revoir cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/06\/2025 14:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "218559": {
                    "id": "218559",
                    "fields": {
                        "field_description": "<p>24\/06 - 9h30 - vu avec Sophie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2025 09:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220609": {
                    "id": "220609",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/06\/2025 13:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "220610": {
                    "id": "220610",
                    "fields": {
                        "field_description": "<p>Nécessaire fait et testé\/mise en prod ok. Sur les files du 80 07 &amp; 94 93. Si rappel auto alors il est mentionné QCB + le n° qui est rappelé sur l'appli PWA 3CX sur les PCs des filles.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/06\/2025 13:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "180"
                    }
                },
                "220611": {
                    "id": "220611",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/06\/2025 13:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RAPPEL AUTOMATIQUE SUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/06\/2025 13:21:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/06\/2025 13:21:53"
        }
    },
    "282016": {
        "nid": 282016,
        "type": "tache",
        "title": "Tache - Canal Loisirs - 29\/04\/2025",
        "author_uid": 27,
        "created": "2025-04-29 09:58:27",
        "changed": "2025-05-02 10:15:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "206210": {
                    "id": "206210",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, 0221620080<\/p>\r\n\r\n<p>CT avec Olivier qui m'indique que dimanche dernier ils étaient injoigable, les appels tombaient de suite sur répondeur. Voir ce qu'il s'est passé et si CORIOLIS n'aurait pas fermé par erreur le standard le dimanche ...<\/p>\r\n\r\n<p>De mon côté plus accès à l'admin total, je contacte CORIOLIS afin qu'il puisse me le remettre. J'ai Amal en ligne qui me met donc accès à l'admin total.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/04\/2025 09:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "206343": {
                    "id": "206343",
                    "fields": {
                        "field_description": "<p>Conf remise à plat de mon côté et plus d'horaire d'ouverture donc tout est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/04\/2025 16:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "206591": {
                    "id": "206591",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/05\/2025 10:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "206592": {
                    "id": "206592",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JUBIN Olivier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/05\/2025 10:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Canal Loisirs"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SOUCIS APPELS ENTRANTS LE 27\/04 - INJOIGNABLE DIRECT REPONDEUR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/05\/2025 10:13:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/05\/2025 10:13:56"
        }
    },
    "282017": {
        "nid": 282017,
        "type": "tache",
        "title": "Tache - Canal Loisirs - 29\/04\/2025",
        "author_uid": 27,
        "created": "2025-04-29 10:11:55",
        "changed": "2025-04-29 16:41:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-04-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "206216": {
                    "id": "206216",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, 0221620080<\/p>\r\n\r\n<p>CT avec Olivier, il faut mettre en place les nouveaux audios pour dès que possible comme suit côté stratégie d'appels :<\/p>\r\n\r\n<p>SVI général 1 niveau (ausio Accueil général Canal 0425)<\/p>\r\n\r\n<ul>\r\n\t<li><u><strong>Choix 1 - Le Bistro <\/strong><\/u>- attente \"Bistro Canal 0425\" puis répondeur au bout de 40s - \"Répondeur Bistro Canal 0425\"&nbsp;\/ Réception des appels sur l'ext Accueil<\/li>\r\n\t<li><u><strong>Choix 2&nbsp;- Les chambres&nbsp;<\/strong><\/u>- attente \"Chambres Bistro Canal 0425\" puis répondeur au bout de 40s - \"Répondeur Bistro Canal 0425\" \/ Réception des appels sur l'ext Accueil<\/li>\r\n\t<li><u><strong>Choix 3&nbsp;- Canal Loisirs&nbsp;<\/strong><\/u>- attente \"Canal Loisirs 0425\" puis répondeur au bout de 40s - \"Répondeur Canal 0425\" \/ Réception des appels sur l'ext Activités<\/li>\r\n\t<li><u><strong>Choix 4&nbsp;- Guinguette&nbsp;<\/strong><\/u>- attente \"Guinguette 0425\" puis répondeur au bout de 40s - \"Répondeur Guinguette 0425\" \/ Réception des appels sur l'ext guinguette<\/li>\r\n<\/ul>\r\n\r\n<p>Ne pas mettre d'hoaires d'ouvertures.<\/p>\r\n\r\n<p>Créer une extention pour la guinguette : laguinguette@canal-loisirs.com&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/04\/2025 09:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "20"
                    }
                },
                "206344": {
                    "id": "206344",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/04\/2025 16:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "206345": {
                    "id": "206345",
                    "fields": {
                        "field_description": "<p>Remise à&nbsp; des fichiers audios et changement des choix bien remis. Tests d'appels ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/04\/2025 16:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "90"
                    }
                },
                "206346": {
                    "id": "206346",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JUBIN Olivier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/04\/2025 16:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Canal Loisirs"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT MESSAGES SVI<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/04\/2025 16:40:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/04\/2025 16:40:49"
        }
    },
    "282662": {
        "nid": 282662,
        "type": "tache",
        "title": "Tache - LRJ - 30\/04\/2025",
        "author_uid": 6406,
        "created": "2025-04-30 09:31:23",
        "changed": "2025-05-02 09:19:06",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "206455": {
                    "id": "206455",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Ext 1011 - Virginie MOTREFF, 0252569005. Elle demande un renvoi vers la ligne de Morgane MIGNON sans préciser le delais. Marianne MIGNON porte le n° d'extension 2005.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/04\/2025 09:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "206476": {
                    "id": "206476",
                    "fields": {
                        "field_description": "<p>Laurent TINCQ confirme qu'il faut mettre le renvoi du vers l'extension 2005 du 2 matin au 9 mai au soir. Je demande à Coriolis de faire le renvoi. Un test sera effectué vendredi pour confirmer.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/04\/2025 10:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "206580": {
                    "id": "206580",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/05\/2025 09:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "206581": {
                    "id": "206581",
                    "fields": {
                        "field_description": "<p>Renvoi OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/05\/2025 09:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "206582": {
                    "id": "206582",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHERBONNIER Aurélie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/05\/2025 09:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LRJ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI DES APPELS DE NEOH A PARTIR DU 2 MAI<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/05\/2025 09:18:39"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/05\/2025 09:18:39"
        }
    },
    "282677": {
        "nid": 282677,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 30\/04\/2025",
        "author_uid": 6406,
        "created": "2025-04-30 11:21:52",
        "changed": "2025-04-30 14:35:26",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-04-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "206501": {
                    "id": "206501",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Fixe L'Herrou, 0298451708. Mail de Caroline pour demander de modifier les touches des postes. <u><strong>Je demande à AT d'ajouter&nbsp;une touche permettant l'interception des appels de Déménagemet Jézéquel sur les postes de éménagement L'HERROU à la place de la touche \"RV Patrice MIOSSEC\"&nbsp;et d'enlever les touches \"Fabrice LTF\",&nbsp;\"Pat M\", \"Katia B\" et \"LTF Bureaux\"<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/04\/2025 11:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "206504": {
                    "id": "206504",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/04\/2025 11:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "206524": {
                    "id": "206524",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/04\/2025 14:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "206527": {
                    "id": "206527",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/04\/2025 14:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "206529": {
                    "id": "206529",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/04\/2025 14:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "206530": {
                    "id": "206530",
                    "fields": {
                        "field_description": "<p>AT confirme que les modifications demandées sont OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/04\/2025 14:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "206531": {
                    "id": "206531",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/04\/2025 14:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DEMENAGEMENT L'HERROU] - DEMANDE DE TOUCHE D'INTERCEPTION DES APPELS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/04\/2025 14:35:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/04\/2025 14:35:02"
        },
        "questions_reponses": {
            "282678": {
                "nid": 282678,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 30\/04\/2025 - 30\/04\/2025 - 11:22",
                "author_uid": 26,
                "created": "2025-04-30 11:22:04",
                "changed": "2025-04-30 14:34:52",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 30\/04\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-04-30 11:22:05"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "206525": {
                            "id": "206525",
                            "fields": {
                                "field_qr_horodatage": "30\/04\/2025 13:53",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>.Iwan,<\/p>\r\n\r\n<p>Il y a un seul poste chez DEM L'HERROU, non ? T46S MAC&nbsp;805EC057ED9C<\/p>\r\n\r\n<p>J'ai fait un peu de ménage dans les touches pour éviter les trous...L'interception&nbsp;de D. JEZEQUEL&nbsp;se fait avec la supervision des postes justement.<\/p>\r\n\r\n<p>Normamelemnt tout est bon<\/p>\r\n\r\n<p>@+<\/p>\r\n\r\n<p>Merci&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "206503": {
                            "id": "206503",
                            "fields": {
                                "field_qr_horodatage": "30\/04\/2025 11:22",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[DEMENAGEMENT L'HERROU] - DEMANDE DE TOUCHE D'INTERCEPTION DES APPELS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>30\/04\/2025 11:15 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, Fixe L'Herrou, 0298451708. Mail de Caroline pour demander de modifier les touches des postes. <u><strong>Je demande à AT d'ajouter&nbsp;une touche permettant l'interception des appels de Déménagemet Jézéquel sur les postes de éménagement L'HERROU à la place de la touche \"RV Patrice MIOSSEC\"&nbsp;et d'enlever les touches \"Fabrice LTF\",&nbsp;\"Pat M\", \"Katia B\" et \"LTF Bureaux\"<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "206528": {
                            "id": "206528",
                            "fields": {
                                "field_qr_horodatage": "30\/04\/2025 14:34",
                                "field_qr_message": "<p>Nickel,<\/p>\r\n\r\n<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-04-30 14:34:32"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "282701": {
        "nid": 282701,
        "type": "tache",
        "title": "Tache - ML SOLUTIONS & IDEA SOLUTIONS - 02\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-02 09:15:14",
        "changed": "2025-05-07 09:21:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "206575": {
                    "id": "206575",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil qui m'indique que le message d'absence est actif hors c'est le pont du 8 mai qui est prévu. Je contacte Cybera pour ouvrir le standard aujourd'hui. Vérifier que OK pour le 9 mai.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/05\/2025 09:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "207544": {
                    "id": "207544",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/05\/2025 09:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "207545": {
                    "id": "207545",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine de Cybera, elle confirme que le standard est bien programmé en fermeture pour le 09\/05<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/05\/2025 09:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "207546": {
                    "id": "207546",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MORVAN Audrey (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/05\/2025 09:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGE DE FERMETURE DU STANDARD ACTIF<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/05\/2025 09:20:30"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/05\/2025 09:20:30"
        }
    },
    "282702": {
        "nid": 282702,
        "type": "tache",
        "title": "Tache - Canal Loisirs - 02\/05\/2025",
        "author_uid": 27,
        "created": "2025-05-02 10:25:15",
        "changed": "2025-05-05 12:47:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "206601": {
                    "id": "206601",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, 0221620080<\/p>\r\n\r\n<p>CT hier entre Sébastien et Olivier (le 1ier mai) et CT avec moi ce matin, Olivier doit me recontacter courant de journée avec l'utilisatrice du mobile et le mobile afin de regarder cela en détail.<\/p>\r\n\r\n<p>En scanner le QR code de la guinguette sur un Iphone il est noté \"erreur 404\".<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/05\/2025 10:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "206661": {
                    "id": "206661",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Olivier JUBIN (0624326325) car pas été recontactée. Il n'a pas encore pu truver un créneau pour que nous voyons cela, il doit recontacter sa collaboratrice et il revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/05\/2025 13:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "206739": {
                    "id": "206739",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Olivier JUBIN (0624326325) car pas été recontactée. Pas de réponse.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/05\/2025 09:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "206804": {
                    "id": "206804",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Olivier JUBIN (0624326325). Mis en place sur le mobile d'Olivier ok suite à génération d'un nouveau QR Code et OK aussi sur le mobile de Léna suite à génération d'un autre QR Code. Reste à faire sur le mobile de Marie. Appel à&nbsp;Marie (07.61.38.25.17). Pas de réponse, je lui laisse un MV.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/05\/2025 11:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "206843": {
                    "id": "206843",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/05\/2025 12:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "206844": {
                    "id": "206844",
                    "fields": {
                        "field_description": "<p>Nécessaire fait avec Marie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/05\/2025 12:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "206845": {
                    "id": "206845",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JUBIN Olivier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/05\/2025 12:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Canal Loisirs"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SOUCI EXTENTION GUINGUETTE KO SUR 1 IPHONE EN PARTICULIER<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/05\/2025 12:47:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/05\/2025 12:47:23"
        }
    },
    "282704": {
        "nid": 282704,
        "type": "tache",
        "title": "Tache - MAIRIE DE TELGRUC SUR MER - 02\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-02 11:36:05",
        "changed": "2025-10-01 10:31:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "206630": {
                    "id": "206630",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part d'Ophélie (0298277365). Elle demade un renvoi de la ligne de l'office du tourisme. <u><strong>Je demande à AT de renvoyer le 0298277806 vers le&nbsp;0298236306 jusqu'au 01\/10\/2025.<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/05\/2025 11:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "206632": {
                    "id": "206632",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/05\/2025 11:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "206723": {
                    "id": "206723",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/05\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "206724": {
                    "id": "206724",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/05\/2025 08:49",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "206751": {
                    "id": "206751",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/05\/2025 10:00",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "206753": {
                    "id": "206753",
                    "fields": {
                        "field_description": "<p>AT confirùme la mise en service du renvoi d'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/05\/2025 10:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "233776": {
                    "id": "233776",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2025 09:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "233778": {
                    "id": "233778",
                    "fields": {
                        "field_description": "<p>Je demande à AT de lever le renvoi d'appel<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2025 09:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "233786": {
                    "id": "233786",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2025 09:29",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "233828": {
                    "id": "233828",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2025 10:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "233830": {
                    "id": "233830",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/10\/2025 10:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "233831": {
                    "id": "233831",
                    "fields": {
                        "field_description": "<p>AT me confirme que le renvoi est levé<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2025 10:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "233832": {
                    "id": "233832",
                    "fields": {
                        "field_description": "Une notification a été envoyée à COLIN Antoine (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2025 10:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MAIRIE DE TELGRUC SUR MER"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI DU 0298277806 VERS LE 0298236306<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/10\/2025 10:30:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/10\/2025 10:30:56"
        },
        "questions_reponses": {
            "282705": {
                "nid": 282705,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - MAIRIE DE TELGRUC SUR MER - 02\/05\/2025 - 02\/05\/2025 - 11:36",
                "author_uid": 26,
                "created": "2025-05-02 11:36:19",
                "changed": "2025-05-05 10:00:12",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - MAIRIE DE TELGRUC SUR MER - 02\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-05-05 00:10:19"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
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                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
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                "field_qr_questions": {
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                                "field_qr_m_contact": "Iwan BALBOT"
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                            "id": "206752",
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                                "field_qr_horodatage": "05\/05\/2025 10:00",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
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                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/05\/2025 10:32",
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                "206942": {
                    "id": "206942",
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                        "field_description_auteur": "Iwan BALBOT"
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                        "field_description": "Une notification a été envoyée à PELLICANT  Nadine (Notification - Tâche - Clôture).",
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                                "field_qr_m_contact": "Iwan BALBOT"
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                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
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                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
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    "286235": {
        "nid": 286235,
        "type": "tache",
        "title": "Tache - KERIOTEL - 09\/05\/2025",
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            "name": "Contact",
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                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/05\/2025 11:04",
                        "field_description_auteur": "Iwan BALBOT"
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            "value": "0"
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            "value": ""
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            "type": "text",
            "value": "09\/05\/2025 10:53:59"
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            "value": "Manuelle"
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        "field_important": {
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            "value": "0"
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        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
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            "name": "Horodatage",
            "type": "text",
            "value": "09\/05\/2025 10:53:59"
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        "nid": 286246,
        "type": "tache",
        "title": "Tache - ALRO Transports - 09\/05\/2025",
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        "changed": "2025-05-16 12:32:29",
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            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
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            "name": "Type",
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            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
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        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-16 00:00:00"
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        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
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            "name": "Début",
            "type": "datetime",
            "value": "2025-05-09 00:00:00"
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        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "208626": {
                    "id": "208626",
                    "fields": {
                        "field_description": "<p>Mail de Céline indiquant qu'ils vont avoir une coupure électrique le 16\/05 de 8h30 à 12h30. Demander&nbsp;à Coriolis de programmer un renvoi d'appel du standard (02.96.28.14.60) vers le&nbsp;06.73.07.18.13 de 8h30 à 12h30 le 16\/05\/25<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/05\/2025 11:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "212359": {
                    "id": "212359",
                    "fields": {
                        "field_description": "<p>CT avec Coriolis. Le transfert est testé et OK. Faire la levée à 12h30.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/05\/2025 09:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "212474": {
                    "id": "212474",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/05\/2025 12:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "212475": {
                    "id": "212475",
                    "fields": {
                        "field_description": "<p>CT avec une personne sur site qui m'indique que l'electricité est rétablie. Je demande la levée des renvois d'appel vers mobile.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/05\/2025 12:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "212476": {
                    "id": "212476",
                    "fields": {
                        "field_description": "Une notification a été envoyée à THOMAS Céline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/05\/2025 12:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALRO Transports"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI D'APPEL VERS MOBILE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/05\/2025 12:31:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/05\/2025 12:31:13"
        }
    },
    "289976": {
        "nid": 289976,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 13\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-13 10:12:54",
        "changed": "2025-05-14 09:45:10",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "210618": {
                    "id": "210618",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline DANTEC (0661729309). Ligne : Actif Telecom, Fixe, NDI , 0298690763, elle remplace Pascale pendant 2 semaines. Elle demande à avoir les doubles appels au standard de Déménagement Jézéquel (0298690763). <strong><u>Je demande à AT que tous les appels entrants tombent sur le poste \"Accueil\" avec possibilité de prendre les doubles appels (plus de débordement).<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/05\/2025 10:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "210621": {
                    "id": "210621",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/05\/2025 10:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "210756": {
                    "id": "210756",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/05\/2025 13:38",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "210770": {
                    "id": "210770",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/05\/2025 14:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "210981": {
                    "id": "210981",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "211157": {
                    "id": "211157",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 08:47",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "211195": {
                    "id": "211195",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 09:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "211197": {
                    "id": "211197",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/05\/2025 09:45",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "211198": {
                    "id": "211198",
                    "fields": {
                        "field_description": "<p>AT confirme la modification demandée<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/05\/2025 09:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "211199": {
                    "id": "211199",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 09:45",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DEMENAGEMENT JEZEQUEL] - DEMANDE DE DOUBLE APPEL AU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/05\/2025 09:44:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/05\/2025 09:44:53"
        },
        "questions_reponses": {
            "289977": {
                "nid": 289977,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 13\/05\/2025 - 13\/05\/2025 - 10:13",
                "author_uid": 26,
                "created": "2025-05-13 10:13:05",
                "changed": "2025-05-14 09:44:35",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 13\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-05-14 00:00:37"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "210757": {
                            "id": "210757",
                            "fields": {
                                "field_qr_horodatage": "13\/05\/2025 13:17",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>J'ai pas de poste ACCUEIL, donne mois le bon nom ou la MAC stp<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "211158": {
                            "id": "211158",
                            "fields": {
                                "field_qr_horodatage": "14\/05\/2025 08:46",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "210620": {
                            "id": "210620",
                            "fields": {
                                "field_qr_horodatage": "13\/05\/2025 10:13",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[DEMENAGEMENT JEZEQUEL] - DEMANDE DE DOUBLE APPEL AU STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>13\/05\/2025 10:01 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Caroline DANTEC (0661729309). Ligne : Actif Telecom, Fixe, NDI , 0298690763, elle remplace Pascale pendant 2 semaines. Elle demande à avoir les doubles appels au standard de Déménagement Jézéquel (0298690763). <strong><u>Je demande à AT que tous les appels entrants tombent sur le poste \"Accueil\" avec possibilité de prendre les doubles appels (plus de débordement).<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "210771": {
                            "id": "210771",
                            "fields": {
                                "field_qr_horodatage": "13\/05\/2025 14:07",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<ul>\r\n\t<li>Pascale : 805E0C8B002C<\/li>\r\n<\/ul>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "211196": {
                            "id": "211196",
                            "fields": {
                                "field_qr_horodatage": "14\/05\/2025 09:44",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-05-14 09:44:26"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "291068": {
        "nid": 291068,
        "type": "tache",
        "title": "Tache - OPTIC LAMY - 14\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-14 09:37:01",
        "changed": "2025-05-14 15:09:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "211190": {
                    "id": "211190",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de LAURE (0298817911). Elle m'indique que le DECT magasin (MAC 805EC0AED407) ne peut plus ni passer ni recevoir d'appels. Quand elle tente d'en passer, le combiné lui indique \"appels interdits\". Il est bien appairé à sa base. <u><strong>Je demande à AT de vérifier que le poste dont la MAC est&nbsp;805EC0AED407 est toujours provisionné.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/05\/2025 09:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "211192": {
                    "id": "211192",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "211345": {
                    "id": "211345",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 14:26",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "211365": {
                    "id": "211365",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 15:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "211367": {
                    "id": "211367",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/05\/2025 15:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "211368": {
                    "id": "211368",
                    "fields": {
                        "field_description": "<p>CT avec Laure, je lui demande de redémarrer la base, le téléphone peut de noouveau passer des appels.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/05\/2025 15:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "211369": {
                    "id": "211369",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE SAUX Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 15:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "OPTIC LAMY"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DECT MAGASIN NE POUVANT PLUS PASSER D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/05\/2025 15:08:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/05\/2025 15:08:21"
        },
        "questions_reponses": {
            "291069": {
                "nid": 291069,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - OPTIC LAMY - 14\/05\/2025 - 14\/05\/2025 - 09:37",
                "author_uid": 26,
                "created": "2025-05-14 09:37:12",
                "changed": "2025-05-14 15:08:13",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - OPTIC LAMY - 14\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-05-14 09:37:12"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "OPTIC LAMY"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "211346": {
                            "id": "211346",
                            "fields": {
                                "field_qr_horodatage": "14\/05\/2025 14:25",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>La base a été redémarrée ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "211191": {
                            "id": "211191",
                            "fields": {
                                "field_qr_horodatage": "14\/05\/2025 09:37",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : OPTIC LAMY<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DECT MAGASIN NE POUVANT PLUS PASSER D'APPEL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>14\/05\/2025 09:29 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de LAURE (0298817911). Elle m'indique que le DECT magasin (MAC 805EC0AED407) ne peut plus ni passer ni recevoir d'appels. Quand elle tente d'en passer, le combiné lui indique \"appels interdits\". Il est bien appairé à sa base. <u><strong>Je demande à AT de vérifier que le poste dont la MAC est&nbsp;805EC0AED407 est toujours provisionné.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "211366": {
                            "id": "211366",
                            "fields": {
                                "field_qr_horodatage": "14\/05\/2025 15:07",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Il refonctionne.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-05-14 15:07:52"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "291070": {
        "nid": 291070,
        "type": "tache",
        "title": "Tache - Georges Menez - Maisons individuelles - 14\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-14 09:40:20",
        "changed": "2025-05-14 11:18:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "211194": {
                    "id": "211194",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Aurélie TANGUY (0298845840 - EXT 1100). Je contact Cybera. Cyril W fait le nécessaire tout de suite avec Aurélie et me confirme quand OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/05\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "211252": {
                    "id": "211252",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/05\/2025 11:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "211253": {
                    "id": "211253",
                    "fields": {
                        "field_description": "<p>Cybera confirme que la modification est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/05\/2025 11:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "211254": {
                    "id": "211254",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TANGUY Aurélie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 11:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Georges Menez - Maisons individuelles"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DU TEMPS AVANT DEBORDEMENT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/05\/2025 11:15:34"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/05\/2025 11:15:34"
        }
    },
    "291271": {
        "nid": 291271,
        "type": "tache",
        "title": "Tache - ELENA - 14\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-14 14:16:38",
        "changed": "2025-06-04 09:10:26",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "211337": {
                    "id": "211337",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Loïc BRAMOULLÉ (0632708955). <strong><u>Il m'indique que le prédécroché n'est plus joué. Je demande à AT de vérifier<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/05\/2025 14:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "211340": {
                    "id": "211340",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 14:19",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "211341": {
                    "id": "211341",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 14:23",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "211401": {
                    "id": "211401",
                    "fields": {
                        "field_description": "<p>AT m'indique ne pas avoir les fichiers audio. Je les demande à Mme CARADEC.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/05\/2025 15:45",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "214577": {
                    "id": "214577",
                    "fields": {
                        "field_description": "<p>Je relance ce jour pour avoir les fichiers audio.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/05\/2025 11:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "215779": {
                    "id": "215779",
                    "fields": {
                        "field_description": "<p>Appel d'Elodie CARADEC, elle demande au réseau Plaza de lui en faire retour et nous le pousse à réception sur sw-etude@softwhere.biz<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/05\/2025 14:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "217889": {
                    "id": "217889",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2025 09:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "217891": {
                    "id": "217891",
                    "fields": {
                        "field_description": "<p>Retour du prédéc, je transmet celui ci à l'opérateur pour intégration.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/06\/2025 09:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "217979": {
                    "id": "217979",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2025 15:44",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "218021": {
                    "id": "218021",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2025 09:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218023": {
                    "id": "218023",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/06\/2025 09:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218024": {
                    "id": "218024",
                    "fields": {
                        "field_description": "<p>Test ce matin, le prédecroché est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2025 09:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218025": {
                    "id": "218025",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRAMOULLÉ Loïc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2025 09:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ELENA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PLUS DE PREDECROCHE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/06\/2025 09:10:08"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/06\/2025 09:10:08"
        },
        "questions_reponses": {
            "291272": {
                "nid": 291272,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ELENA - 14\/05\/2025 - 14\/05\/2025 - 14:19",
                "author_uid": 26,
                "created": "2025-05-14 14:19:20",
                "changed": "2025-06-04 09:09:56",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ELENA - 14\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-03 09:14:11"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ELENA"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "211342": {
                            "id": "211342",
                            "fields": {
                                "field_qr_horodatage": "14\/05\/2025 14:20",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Je ne trouve de fichier audio pour un prédécroché chez ce client et je ne trouve aucune QR avec&nbsp;un fichier audio...<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "217980": {
                            "id": "217980",
                            "fields": {
                                "field_qr_horodatage": "03\/06\/2025 15:40",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "211339": {
                            "id": "211339",
                            "fields": {
                                "field_qr_horodatage": "14\/05\/2025 14:19",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ELENA<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PLUS DE PREDECROCHE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>14\/05\/2025 14:13 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Loïc BRAMOULLÉ (0632708955). <strong><u>Il m'indique que le prédécroché n'est plus joué. Je demande à AT de vérifier<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "217890": {
                            "id": "217890",
                            "fields": {
                                "field_qr_horodatage": "03\/06\/2025 09:13",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>En PJ le fichier !<\/p>\r\n\r\n<p>Merci,<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "218022": {
                            "id": "218022",
                            "fields": {
                                "field_qr_horodatage": "04\/06\/2025 09:09",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>Prédécroché OK\/ Merci.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-04 09:09:37"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "291725": {
        "nid": 291725,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 14\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-14 15:37:40",
        "changed": "2025-06-19 10:59:57",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "211389": {
                    "id": "211389",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Julien JEZEQUEL (0633760313). CT avec Julien. Il m'indique qu'il n'y a <u><strong>plus de voix&nbsp;en entrée sur le poste \"Pascale\". Le poste sonne mais impossible d'entendre les appelants losque décroché. Il peut passer des appels sans problème. Le poste a été redémarré 3 fois. Le problème n'est apparu que cet après midi. Je demande à AT de vérifier.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/05\/2025 15:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "211391": {
                    "id": "211391",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 15:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "211445": {
                    "id": "211445",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/05\/2025 17:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "211587": {
                    "id": "211587",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/05\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "211777": {
                    "id": "211777",
                    "fields": {
                        "field_description": "<p>CT avec AT, il m'indique avoir eu notre client hier et procédé à un reset du poste mais sans succès. Le poste doit être remplacé. Il envoie un poste en remplacement ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2025 09:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "211783": {
                    "id": "211783",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/05\/2025 09:48",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "211823": {
                    "id": "211823",
                    "fields": {
                        "field_description": "<p>Je fais suivre le RMA transmis par AT à Caroline ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2025 10:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "215084": {
                    "id": "215084",
                    "fields": {
                        "field_description": "<p>Caroline a bien reçu le nouveau poste mais ne l'a pas encore installé. Elle me confirmera quand le nécessaire est fait et l'ancien retourné à l'opérateur.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/05\/2025 10:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "217113": {
                    "id": "217113",
                    "fields": {
                        "field_description": "<p>CT avec Caroline. Toujours pas branché, elle va le faire ce matin. Je lui repousse le RMA sur l'adresse :&nbsp;caroline@demenagements-jezequel.com<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2025 09:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218261": {
                    "id": "218261",
                    "fields": {
                        "field_description": "<p>Je relance à nouveau ce jour. Le poste n'est toujours pas installé. <u><strong>Attention à la caution, le délais de retour est normalement 15 jours<\/strong><\/u>.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2025 09:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218262": {
                    "id": "218262",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à Delobelle Nicolas (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2025 09:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218816": {
                    "id": "218816",
                    "fields": {
                        "field_description": "<p>Je demande confirmation à Caroline que le nouveau poste est bien installé<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/06\/2025 10:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "219937": {
                    "id": "219937",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2025 10:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "219939": {
                    "id": "219939",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/06\/2025 10:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "219940": {
                    "id": "219940",
                    "fields": {
                        "field_description": "<p>Retour de Caroline qui confirme que le poste à bien été retourné.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2025 10:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "219941": {
                    "id": "219941",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JEZEQUEL Julien (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2025 10:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PAS DE VOIX SORTIE SUR POSTE PASCALE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/06\/2025 10:59:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "214539": {
                    "id": "214539",
                    "fields": {
                        "field_ci_horodatage": "20\/05\/2025 10:30",
                        "field_ci_gestionnaire": "Iwan BALBOT",
                        "field_ci_commentaire": "Confirmer le modèle envoyé en remplacement avec Nico"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/06\/2025 10:59:51"
        },
        "questions_reponses": {
            "291726": {
                "nid": 291726,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 14\/05\/2025 - 14\/05\/2025 - 15:37",
                "author_uid": 26,
                "created": "2025-05-14 15:37:50",
                "changed": "2025-06-19 10:59:07",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 14\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-05-15 00:10:24"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "211784": {
                            "id": "211784",
                            "fields": {
                                "field_qr_horodatage": "15\/05\/2025 09:30",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Echange en cours, RMA en PJ.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "211390": {
                            "id": "211390",
                            "fields": {
                                "field_qr_horodatage": "14\/05\/2025 15:37",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PAS DE VOIX SORTIE SUR POSTE PASCALE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>14\/05\/2025 15:33 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Julien JEZEQUEL (0633760313). CT avec Julien. Il m'indique qu'il n'y a <u><strong>plus de voix&nbsp;en entrée sur le poste \"Pascale\". Le poste sonne mais impossible d'entendre les appelants losque décroché. Il peut passer des appels sans problème. Le poste a été redémarré 3 fois. Le problème n'est apparu que cet après midi. Je demande à AT de vérifier.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "211446": {
                            "id": "211446",
                            "fields": {
                                "field_qr_horodatage": "14\/05\/2025 17:22",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>La voix ne passe dans aucun sens, je viens de tester.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "219938": {
                            "id": "219938",
                            "fields": {
                                "field_qr_horodatage": "19\/06\/2025 10:58",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Le client confirme que le retour du poste à bien été réalisé dans les temps.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-19 10:58:26"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "292658": {
        "nid": 292658,
        "type": "tache",
        "title": "Tache - ALLIANZ PAUL BOUSSARD - 15\/05\/2025",
        "author_uid": 27,
        "created": "2025-05-15 14:53:58",
        "changed": "2025-05-16 13:26:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "211972": {
                    "id": "211972",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gabriel (0222941210). <u><strong>Il y a des appels entrants qui tombent cet après midi alors que le standard est fermé :<\/strong><\/u><\/p>\r\n\r\n<ul>\r\n\t<li>Appel à 14h41 du 02 98 99 95 64&nbsp;<\/li>\r\n\t<li>Appel à 14h43 du 06.66.31.85.86<\/li>\r\n<\/ul>\r\n\r\n<p>De mon côté j'ai fait des tests d'appels entrants sur le&nbsp;0222941210 et je tombe bien sur le répondeur donc étrange ... Idem côté client lors de ses tests.<\/p>\r\n\r\n<p><u><strong>Je demande à ACTIF TELECOM de regarder où est le trou dans la raquette .. !<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/05\/2025 14:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "211974": {
                    "id": "211974",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/05\/2025 14:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "212043": {
                    "id": "212043",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/05\/2025 17:19",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "212370": {
                    "id": "212370",
                    "fields": {
                        "field_description": "<p>L'opérateur m'indique que les appels sont tombés sur les 09 donc pas de barrage possible.<\/p>\r\n\r\n<p>Appel téléphonique à Gabriel KIEFFER (0222941210). J'ai Paul en ligne et lui explique ce qu'il en est.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/05\/2025 09:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "212371": {
                    "id": "212371",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/05\/2025 09:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "212492": {
                    "id": "212492",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/05\/2025 13:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "212493": {
                    "id": "212493",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KIEFFER Gabriel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/05\/2025 13:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ PAUL BOUSSARD"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CARHAIX] APPELS ENTRANTS SONNENT SUR HORAIRES DE FERMTURES &gt; Passés vers les 09<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/05\/2025 13:26:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/05\/2025 13:26:35"
        },
        "questions_reponses": {
            "292659": {
                "nid": 292659,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ PAUL BOUSSARD - 15\/05\/2025 - 15\/05\/2025 - 14:54",
                "author_uid": 27,
                "created": "2025-05-15 14:54:35",
                "changed": "2025-05-16 09:40:08",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ PAUL BOUSSARD - 15\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-05-15 14:54:36"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ PAUL BOUSSARD"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "212044": {
                            "id": "212044",
                            "fields": {
                                "field_qr_horodatage": "15\/05\/2025 16:30",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Ce sont 2 appels passés sur le 09 donc en dehors de la file.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "211973": {
                            "id": "211973",
                            "fields": {
                                "field_qr_horodatage": "15\/05\/2025 14:54",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ PAUL BOUSSARD<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[CARHAIX] APPELS ENTRANTS SONNENT SUR HORAIRES DE FERMTURES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/05\/2025 14:41 - L'HELGOUARC'H Julie : <\/strong>Appel téléphonique de la part de Gabriel (0222941210). <u><strong>Il y a des appels entrants qui tombent cet après midi alors que le standard est fermé :<\/strong><\/u><br\/>\r\n\r\n<ul>\r\n\t<li>Appel à 14h41 du 02 98 99 95 64&nbsp;<\/li>\r\n\t<li>Appel à 14h43 du 06.66.31.85.86<\/li>\r\n<\/ul>\r\n\r\nDe mon côté j'ai fait des tests d'appels entrants sur le&nbsp;0222941210 et je tombe bien sur le répondeur donc étrange ... Idem côté client lors de ses tests.<br\/>\r\n\r\n<u><strong>Je demande à ACTIF TELECOM de regarder où est le trou dans la raquette .. !<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "212372": {
                            "id": "212372",
                            "fields": {
                                "field_qr_horodatage": "16\/05\/2025 09:38",
                                "field_qr_message": "<p>Merci Nico, je m'en doutais&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-05-16 09:38:52"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "296506": {
        "nid": 296506,
        "type": "tache",
        "title": "Tache - ALLIANZ OMNES-HENRY  - 19\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-19 15:30:54",
        "changed": "2025-05-20 09:35:53",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "214069": {
                    "id": "214069",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de (0298833693). Ligne : Actif Telecom, Fixe et Internet, , 0298833693. CT avec l'accueil. Elle demande à ce que les clients puissent laisser un message. <strong><u>Je demande à AT d'ouvrir la possibilité de laisser des messages&nbsp;vocaux sur Lesneven<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/05\/2025 15:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "214077": {
                    "id": "214077",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/05\/2025 15:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "214265": {
                    "id": "214265",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/05\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "214446": {
                    "id": "214446",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/05\/2025 08:55",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "214492": {
                    "id": "214492",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/05\/2025 09:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "214494": {
                    "id": "214494",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/05\/2025 09:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "214495": {
                    "id": "214495",
                    "fields": {
                        "field_description": "<p>AT confirme l'ouverture de la messagerie<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/05\/2025 09:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "214496": {
                    "id": "214496",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TRIDEAU Carole (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/05\/2025 09:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ OMNES-HENRY "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LESNEVEN] - POSSIBILITE DE LAISSER UN MESSAGE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/05\/2025 09:35:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/05\/2025 09:35:33"
        },
        "questions_reponses": {
            "296511": {
                "nid": 296511,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ OMNES-HENRY  - 19\/05\/2025 - 19\/05\/2025 - 15:31",
                "author_uid": 26,
                "created": "2025-05-19 15:31:08",
                "changed": "2025-05-20 09:35:24",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ OMNES-HENRY  - 19\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-05-20 00:00:42"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ OMNES-HENRY "
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "214447": {
                            "id": "214447",
                            "fields": {
                                "field_qr_horodatage": "20\/05\/2025 08:53",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "214076": {
                            "id": "214076",
                            "fields": {
                                "field_qr_horodatage": "19\/05\/2025 15:31",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ OMNES-HENRY <\/p>\r\n\r\n<p>Objet :&nbsp;<p>[LESNEVEN] - POSSIBILITE DE LAISSER UN MESSAGE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>19\/05\/2025 15:28 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de (0298833693). Ligne : Actif Telecom, Fixe et Internet, , 0298833693. CT avec l'accueil. Elle demande à ce que les clients puissent laisser un message. <strong><u>Je demande à AT d'ouvrir la possibilité de laisser des messages&nbsp;vocaux sur Lesneven<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "214493": {
                            "id": "214493",
                            "fields": {
                                "field_qr_horodatage": "20\/05\/2025 09:34",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-05-20 09:34:43"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "297857": {
        "nid": 297857,
        "type": "tache",
        "title": "Tache - KERIOTEL - 20\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-20 15:33:47",
        "changed": "2025-05-20 15:33:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "214680": {
                    "id": "214680",
                    "fields": {
                        "field_description": "<p>CT avec Stéphanie qui demande le QR code de l'accueil et d'Henry pour installation sur mobile. Je les fais suivre ce jour par mail a Henry.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/05\/2025 15:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "214681": {
                    "id": "214681",
                    "fields": {
                        "field_description": "Une notification a été envoyée à  Henri (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/05\/2025 15:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER SUD] - DEMANDE DE QR CODE STEPHANIE ET HENRY<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/05\/2025 15:31:52"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/05\/2025 15:31:52"
        }
    },
    "300641": {
        "nid": 300641,
        "type": "tache",
        "title": "Tache - S.A.R.L HOLDING 3B - 23\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-23 09:30:31",
        "changed": "2025-05-28 16:13:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "216263": {
                    "id": "216263",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, B.PAYSAGES, 0972109799. Ct avec l'accueil, elle m'indique que l'un des DECT perd régulièremet le réseau. Je lui demande de redémarrer la base correspondante (MAC :&nbsp;805E0CEC9A64). Je garde le ticket ouvert en observation. Clore si pas de retour semaine prochaine.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/05\/2025 09:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "216649": {
                    "id": "216649",
                    "fields": {
                        "field_description": "<p>CT entre Yann et l'utilisatrice. Le poste ne remonte toujours pas après redémarrage de la base. <strong><u>Je demande à AT s'il voit remonter le poste dont la MAC est&nbsp;805E0CEC9A64<\/u><\/strong>.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/05\/2025 10:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "216651": {
                    "id": "216651",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/05\/2025 10:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "216809": {
                    "id": "216809",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/05\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "217145": {
                    "id": "217145",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 10:53",
                        "field_description_auteur": "Yann"
                    }
                },
                "217161": {
                    "id": "217161",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 13:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "217202": {
                    "id": "217202",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 15:10",
                        "field_description_auteur": "Yann"
                    }
                },
                "217204": {
                    "id": "217204",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 15:11",
                        "field_description_auteur": "Yann"
                    }
                },
                "217205": {
                    "id": "217205",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "28\/05\/2025 15:11",
                        "field_description_auteur": "Yann"
                    }
                },
                "217206": {
                    "id": "217206",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à BROUQUEL JULIEN (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 15:11",
                        "field_description_auteur": "Yann"
                    }
                },
                "217216": {
                    "id": "217216",
                    "fields": {
                        "field_description": "<p>CT avec Alexandra, elle m'indique que le poste à à nouveau perdu la connexion. Je lui demande de redémarer la base émettrice, les trois voyants se remettent au vert. Le poste remonte. Je lui demande d'intervertir les bases émettrices sur le switch pour vérifier qu'il ne s'agit pas d'un défaut du port. Je lui demande également de vérifier les cables RJ.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2025 15:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "S.A.R.L HOLDING 3B"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BROUQUEL SERVICES] - PERTE DE RESEAU SUR DECT - MAC 805E0CEC9A64<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/05\/2025 15:59:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/05\/2025 15:59:35"
        },
        "questions_reponses": {
            "300906": {
                "nid": 300906,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - S.A.R.L HOLDING 3B - 23\/05\/2025 - 26\/05\/2025 - 10:08",
                "author_uid": 26,
                "created": "2025-05-26 10:08:00",
                "changed": "2025-05-28 15:11:21",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - S.A.R.L HOLDING 3B - 23\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-05-28 15:10:58"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "S.A.R.L HOLDING 3B"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "217162": {
                            "id": "217162",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2025 13:19",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Ok mais je n'ai pas détail de la panne, la base&nbsp;était&nbsp;provisionnée jusqu'au reset et les 3 voyants verts donc ça ne va rien changer à mon avis.&nbsp;<\/p>\r\n\r\n<p>Il faudra redémarrer la base, et me tenir au courant.<\/p>\r\n\r\n<p>Merci<\/p>\r\n\r\n<p>@+<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "216650": {
                            "id": "216650",
                            "fields": {
                                "field_qr_horodatage": "26\/05\/2025 10:08",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : S.A.R.L HOLDING 3B<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[BROUQUEL SERVICES] - PERTE DE RESEAU SUR DECT - MAC 805E0CEC9A64<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/05\/2025 10:06 - BALBOT Iwan : <\/strong>CT entre Yann et l'utilisatrice. Le poste ne remonte toujours pas après redémarrage de la base. <strong><u>Je demande à AT s'il voit remonter le poste dont la MAC est&nbsp;805E0CEC9A64<\/u><\/strong>.&nbsp;<br\/>\r\n<\/li><li><strong>23\/05\/2025 09:26 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, B.PAYSAGES, 0972109799. Ct avec l'accueil, elle m'indique que l'un des DECT perd régulièremet le réseau. Je lui demande de redémarrer la base correspondante (MAC :&nbsp;805E0CEC9A64). Je garde le ticket ouvert en observation. Clore si pas de retour semaine prochaine.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "217146": {
                            "id": "217146",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2025 10:48",
                                "field_qr_message": "<p><strong><u>Nico,&nbsp;<br \/>\r\nRevu avec la cliente ce matin. Les 3 voyants sont au&nbsp;vert et test de changement&nbsp;cable RJ 45 fait.&nbsp;Rien ne change. J'ai effectué un reset de la base MAC&nbsp;805E0CEC9A64, peux-tu me le reprovisionner afin que je puisse le redémarrer avec le client ? Merci !<\/u><\/strong><\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "217203": {
                            "id": "217203",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2025 15:08",
                                "field_qr_message": "<p>Nico, C'est ok le redemarage après reset a fonctionné, tout remonte nickel. Je partage ton avis, c'est étonnant. Merci en tout cas !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-05-28 15:11:16"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "300738": {
        "nid": 300738,
        "type": "tache",
        "title": "Tache - DOLMEN MANUFACTURE SAS - 23\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-23 11:31:58",
        "changed": "2025-05-27 10:18:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "216340": {
                    "id": "216340",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Jean François MARCO (0296406009). Ligne : Actif Telecom, Fixe et Internet, Magasin, 0296406027. CT avec Angélique, elle m'indique que la voix ne pass plus sur le poste magasin. Il y a eu de l'orage récemment sur la zone. Je demande à ce qu'elle fasse un redémarrage de la base. Elle teste et c'est Ok. Je garde la tache en observation jusqu'à mardi prochain. Clore si pas de retour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/05\/2025 11:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "217015": {
                    "id": "217015",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/05\/2025 10:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "217016": {
                    "id": "217016",
                    "fields": {
                        "field_description": "<p>Pas de retour. Je clos le ticket en accord avec Angélique<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/05\/2025 10:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "217017": {
                    "id": "217017",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Le Buan Angelique  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/05\/2025 10:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DOLMEN MANUFACTURE SAS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE VOIX SUR LE POSTE MAGASIN<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/05\/2025 10:17:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/05\/2025 10:17:33"
        }
    },
    "300907": {
        "nid": 300907,
        "type": "tache",
        "title": "Tache - LRJ - 26\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-26 10:34:32",
        "changed": "2025-05-26 10:34:32",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "216661": {
                    "id": "216661",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Ext 1011 - Virginie MOTREFF, 0252569005. Demande de redirection du standard de Neoh vers Marianne MIGNON jusqu'au 2 juin. La conf est modifiée, quand Virginie se met en \"absent\", les appels sont renvoyés vers l'extension de Marianne MIGNON. Quand elle repassera en \"Disponible\", elle pourra reprendre les appels<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/05\/2025 10:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "216662": {
                    "id": "216662",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TINCQ Laurent (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/05\/2025 10:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LRJ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[NEOH] - DEMANDE DE RENVOI D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/05\/2025 10:25:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/05\/2025 10:25:35"
        }
    },
    "300921": {
        "nid": 300921,
        "type": "tache",
        "title": "Tache - GLOAGUEN COUVERTURE - 26\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-26 14:51:10",
        "changed": "2025-05-27 09:49:44",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "216730": {
                    "id": "216730",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexandre PETILLON (0298741539). Ligne : Actif Telecom, Internet, , 0298741539. CT avec M. PETILLON, il m'indique ne pas avoir le double appel au standard. <strong><u>Je demane à AT de vérifier qu'il y a bien le double appel au standard<\/u><\/strong>.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/05\/2025 14:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "216733": {
                    "id": "216733",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/05\/2025 14:51",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "216810": {
                    "id": "216810",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/05\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "216815": {
                    "id": "216815",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/05\/2025 09:30",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "216891": {
                    "id": "216891",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/05\/2025 09:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "216893": {
                    "id": "216893",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/05\/2025 09:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "216894": {
                    "id": "216894",
                    "fields": {
                        "field_description": "<p>AT confirme que le double appel n'était pas paramétré. Il modifie pour l'activer. Double appel OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/05\/2025 09:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "216895": {
                    "id": "216895",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PETILLON  Alexandre (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/05\/2025 09:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GLOAGUEN COUVERTURE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PAS DE DOUBLE APPEL AU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/05\/2025 09:49:10"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/05\/2025 09:49:10"
        },
        "questions_reponses": {
            "300922": {
                "nid": 300922,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GLOAGUEN COUVERTURE - 26\/05\/2025 - 26\/05\/2025 - 14:51",
                "author_uid": 26,
                "created": "2025-05-26 14:51:19",
                "changed": "2025-05-27 09:49:02",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GLOAGUEN COUVERTURE - 26\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-05-27 00:10:20"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GLOAGUEN COUVERTURE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "216816": {
                            "id": "216816",
                            "fields": {
                                "field_qr_horodatage": "27\/05\/2025 09:27",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Ok c'est modifié<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "216732": {
                            "id": "216732",
                            "fields": {
                                "field_qr_horodatage": "26\/05\/2025 14:51",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GLOAGUEN COUVERTURE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PAS DE DOUBLE APPEL AU STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/05\/2025 14:48 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Alexandre PETILLON (0298741539). Ligne : Actif Telecom, Internet, , 0298741539. CT avec M. PETILLON, il m'indique ne pas avoir le double appel au standard. <strong><u>Je demane à AT de vérifier qu'il y a bien le double appel au standard<\/u><\/strong>.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "216892": {
                            "id": "216892",
                            "fields": {
                                "field_qr_horodatage": "27\/05\/2025 09:48",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-05-27 09:48:53"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "300990": {
        "nid": 300990,
        "type": "tache",
        "title": "Tache - Cornouaille RH & Sterlane RH - 26\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-26 17:43:10",
        "changed": "2025-05-27 09:46:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "216802": {
                    "id": "216802",
                    "fields": {
                        "field_description": "<p>CT avec Mélanie. Elle me donne les horaire d'ouverture à controler :<\/p>\r\n\r\n<p><u><strong>Je demande à AT de vérifier les horaires d'ouverture programmés sur l'agence de Mellac, ligne 0257810120&nbsp;:<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>lundi : 9h-12h30 et 14h-18h<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Mardi, Mercredi, jeudi : 8h30 - 12h30 et 14h - 18h<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Vendredi : 8h30 - 12h30 et 14h - 17h30<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/05\/2025 17:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "216804": {
                    "id": "216804",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/05\/2025 17:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "216811": {
                    "id": "216811",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/05\/2025 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "216820": {
                    "id": "216820",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/05\/2025 09:37",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "216884": {
                    "id": "216884",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/05\/2025 09:45",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "216886": {
                    "id": "216886",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/05\/2025 09:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "216887": {
                    "id": "216887",
                    "fields": {
                        "field_description": "<p>AT me confirme avoir programmé les plages d'ouverture agence comme vu avec Mélanie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/05\/2025 09:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "216889": {
                    "id": "216889",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/05\/2025 09:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[STERLANE RH] - HORAIRE D'OUVERTURE AGENCE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/05\/2025 09:46:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/05\/2025 09:46:07"
        },
        "questions_reponses": {
            "300991": {
                "nid": 300991,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH &amp; Sterlane RH - 26\/05\/2025 - 26\/05\/2025 - 17:43",
                "author_uid": 26,
                "created": "2025-05-26 17:43:20",
                "changed": "2025-05-27 09:45:53",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH & Sterlane RH - 26\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-05-27 00:20:20"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "216821": {
                            "id": "216821",
                            "fields": {
                                "field_qr_horodatage": "27\/05\/2025 09:30",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il n'y avait pas de plages définies. C'est ajouté.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "216803": {
                            "id": "216803",
                            "fields": {
                                "field_qr_horodatage": "26\/05\/2025 17:43",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CORNOUAILLE RH & STERLANE RH<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[STERLANE RH] - HORAIRE D'OUVERTURE AGENCE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/05\/2025 17:40 - BALBOT Iwan : <\/strong>CT avec Mélanie. Elle me donne les horaire d'ouverture à controler :<br\/>\r\n\r\n<u><strong>Je demande à AT de vérifier les horaires d'ouverture programmés sur l'agence de Mellac, ligne 0257810120&nbsp;:<\/strong><\/u><br\/>\r\n\r\n<u><strong>lundi : 9h-12h30 et 14h-18h<\/strong><\/u><br\/>\r\n\r\n<u><strong>Mardi, Mercredi, jeudi : 8h30 - 12h30 et 14h - 18h<\/strong><\/u><br\/>\r\n\r\n<u><strong>Vendredi : 8h30 - 12h30 et 14h - 17h30<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "216885": {
                            "id": "216885",
                            "fields": {
                                "field_qr_horodatage": "27\/05\/2025 09:45",
                                "field_qr_message": "<p>Merci Nico.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-05-27 09:45:39"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "301073": {
        "nid": 301073,
        "type": "tache",
        "title": "Tache - OLEA JARDINS - 27\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-27 11:02:37",
        "changed": "2025-06-04 09:05:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "217035": {
                    "id": "217035",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe. CT et mail d'Arnaud. Il demande la modification des horaires du standard. Il me les transmets par mail.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/05\/2025 10:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "217133": {
                    "id": "217133",
                    "fields": {
                        "field_description": "<p>Arnaud me remonte les nouveaux horaires d'ouverture. <strong><u>Je demande à AT d'ouvrir le standard du lundi au vendredi de 8h à 12h et de 13h30 à 17h. Possibilité de laisser un message sur les heures de fermeture.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2025 10:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "217135": {
                    "id": "217135",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 10:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "217159": {
                    "id": "217159",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 13:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "217237": {
                    "id": "217237",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 17:29",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218018": {
                    "id": "218018",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/06\/2025 09:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218019": {
                    "id": "218019",
                    "fields": {
                        "field_description": "<p>AT confirme que les horaires sont modifiés.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2025 09:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218020": {
                    "id": "218020",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LEMESLE Arnaud (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2025 09:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "OLEA JARDINS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DES HORAIRES DU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/06\/2025 09:04:43"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/06\/2025 09:04:43"
        },
        "questions_reponses": {
            "301207": {
                "nid": 301207,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - OLEA JARDINS - 27\/05\/2025 - 28\/05\/2025 - 10:35",
                "author_uid": 26,
                "created": "2025-05-28 10:35:04",
                "changed": "2025-05-28 17:29:47",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - OLEA JARDINS - 27\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-05-28 10:35:04"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "OLEA JARDINS"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "217160": {
                            "id": "217160",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2025 13:07",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "217134": {
                            "id": "217134",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2025 10:35",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : OLEA JARDINS<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE MODIFICATION DES HORAIRES DU STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>28\/05\/2025 10:34 - BALBOT Iwan : <\/strong>Arnaud me remonte les nouveaux horaires d'ouverture. <strong><u>Je demande à AT d'ouvrir le standard du lundi au vendredi de 8h à 12h et de 13h30 à 17h. Possibilité de laisser un message sur les heures de fermeture.<\/u><\/strong><br\/>\r\n<\/li><li><strong>27\/05\/2025 10:59 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe. CT et mail d'Arnaud. Il demande la modification des horaires du standard. Il me les transmets par mail.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "217238": {
                            "id": "217238",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2025 17:29",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-05-28 17:29:29"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "301088": {
        "nid": 301088,
        "type": "tache",
        "title": "Tache - Diagnostic Immobilier de l'Odet - 27\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-27 11:30:51",
        "changed": "2025-05-27 11:30:51",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "217047": {
                    "id": "217047",
                    "fields": {
                        "field_description": "<p>CT avec Nolwenn qui demande à ne plus recevoir les alertes MV par mail, idem. pour Alexandre. Je vois&nbsp;avec Nesrine qui fait le nécessaire tout de suite.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/05\/2025 11:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "217048": {
                    "id": "217048",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE DIRAISON Alexandre (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/05\/2025 11:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Diagnostic Immobilier de l'Odet"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE SUPPRESSION DES ALERTES MAIL POUR MESSAGE VOCAL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/05\/2025 11:25:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/05\/2025 11:25:07"
        }
    },
    "301215": {
        "nid": 301215,
        "type": "tache",
        "title": "Tache - LRJ - 28\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-28 14:14:52",
        "changed": "2025-05-28 14:14:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "217171": {
                    "id": "217171",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Fixe Standard SAFYR, 0252569234. CT avec Servane qui a changé de téléphone et demande donc à recevoir un nouveau QR Code. Envoyé ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2025 14:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "217173": {
                    "id": "217173",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHERBONNIER Aurélie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 14:14",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LRJ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE QR CODE 3CX - SERVANE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/05\/2025 14:09:00"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/05\/2025 14:09:00"
        }
    },
    "301229": {
        "nid": 301229,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 28\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-28 15:06:44",
        "changed": "2025-06-02 10:25:36",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "217196": {
                    "id": "217196",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, FIXE PLOUGASTEL, 0298446391. CT avec l'accueil. <strong><u>Elle demande la mise en place d'un renvoi d'appel du&nbsp;02 98 40 37 12&nbsp;vers le&nbsp;0298464294 de ce soir 17h30 à lundi 02\/06&nbsp;8h30<\/u><\/strong><\/p>\r\n\r\n<table>\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td data-type=\"field_ligne_numero\">&nbsp;<\/td>\r\n\t\t<\/tr>\r\n\t<\/tbody>\r\n<\/table>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2025 15:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "217199": {
                    "id": "217199",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 15:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "217211": {
                    "id": "217211",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 15:14",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "217214": {
                    "id": "217214",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 15:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "217580": {
                    "id": "217580",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à PLOUGASTEL (0298464294) afin de m'assurer que c'est ok et discuter pour les fois prochaine d'une méthode pour éviter que nous le fassions en manuel.<\/p>\r\n\r\n<p>Je tombe au bout de X secondes sur BREST donc retenter plus tard d'appeler PLOUGASTEL.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/06\/2025 09:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "217584": {
                    "id": "217584",
                    "fields": {
                        "field_description": "<p>Je retombe de nouveau au bout de X secondes sur Stéphane à BREST. Mail à Léa afin qu'elle me recontacte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/06\/2025 10:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "217613": {
                    "id": "217613",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/06\/2025 10:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "217614": {
                    "id": "217614",
                    "fields": {
                        "field_description": "<p>CT avec Léa, erreur de n° de ma part j'avais appelé sur BREST et non PLOUGASTEL ...&nbsp;<\/p>\r\n\r\n<p>Vu avec Léa, Emmanuel va revenir vers moi à son retour de congé pour discuter de la mise en place d'une touche programmable pour renvoi des appels vers BREST afin que cela sera plus souple de leu côté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/06\/2025 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "217615": {
                    "id": "217615",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LAURENDEAU Antony (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 10:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLOUGASTEL] - DEMANDE DE RENVOI D'APPEL VERS L'AGENCE DE BREST<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/06\/2025 10:20:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/06\/2025 10:20:21"
        },
        "questions_reponses": {
            "301230": {
                "nid": 301230,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 28\/05\/2025 - 28\/05\/2025 - 15:06",
                "author_uid": 26,
                "created": "2025-05-28 15:06:55",
                "changed": "2025-05-28 15:58:22",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 28\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-05-28 15:06:56"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "217212": {
                            "id": "217212",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2025 15:08",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "217198": {
                            "id": "217198",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2025 15:06",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SEPMG LETOURNEUR ET LAURENDEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[PLOUGASTEL] - DEMANDE DE RENVOI D'APPEL VERS l4AGENCE DE BREST<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>28\/05\/2025 15:03 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, FIXE PLOUGASTEL, 0298446391. CT avec l'accueil. <strong><u>Elle demande la mise en place d'un renvoi d'appel du&nbsp;02 98 40 37 12&nbsp;vers le&nbsp;0298464294 de ce soir 17h30 à lundi 02\/06&nbsp;8h30<\/u><\/strong><br\/>\r\n\r\n<table>\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td data-type=\"field_ligne_numero\">&nbsp;<\/td>\r\n\t\t<\/tr>\r\n\t<\/tbody>\r\n<\/table>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "217215": {
                            "id": "217215",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2025 15:50",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-05-28 15:50:42"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "301231": {
        "nid": 301231,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 28\/05\/2025",
        "author_uid": 7180,
        "created": "2025-05-28 17:07:37",
        "changed": "2025-06-02 10:09:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "217221": {
                    "id": "217221",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Emmanuel LETOURNEUR (0298464294).<br \/>\r\nLigne : Actif Telecom, Fixe, FIXE BREST, 0298464294<br \/>\r\n<br \/>\r\nDemande de mise en place de la messagerie pour le grand pont et jour férié jeudi 29. Réouverture de l'agence sur Brest lundi.<br \/>\r\nLa touche BLF pour mettre en place le renvoie d'appel n'apparait plus sur le poste BORNE.<br \/>\r\n<u><strong>Nico, peux-tu mettre en place le renvoie vers répondeur d'absence depuis le poste BORNE ?&nbsp;Le poste BORNE&nbsp;sonne en premier, faire le renvoie vers la messagerie vocale du&nbsp;poste ACCUEIL 2, qui a été mise à jour pour la fermeture. Retour à la normale pour lundi 2 juin.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2025 16:58",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "217224": {
                    "id": "217224",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/05\/2025 17:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "217242": {
                    "id": "217242",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/05\/2025 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "217243": {
                    "id": "217243",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/05\/2025 10:00",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "217253": {
                    "id": "217253",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/05\/2025 09:34",
                        "field_description_auteur": "Yann"
                    }
                },
                "217554": {
                    "id": "217554",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 01:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "217559": {
                    "id": "217559",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 09:09",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "217585": {
                    "id": "217585",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 10:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "217589": {
                    "id": "217589",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 10:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "217592": {
                    "id": "217592",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/06\/2025 10:09",
                        "field_description_auteur": "Yann"
                    }
                },
                "217593": {
                    "id": "217593",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 10:09",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MISE EN PLACE MESSAGERIE FERMETURE ASCENSSION - MMA BREST&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/06\/2025 10:09:09"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/06\/2025 10:09:09"
        },
        "questions_reponses": {
            "301232": {
                "nid": 301232,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 28\/05\/2025 - 28\/05\/2025 - 17:07",
                "author_uid": 26,
                "created": "2025-05-28 17:07:59",
                "changed": "2025-06-02 10:08:24",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 28\/05\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-02 10:08:04"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "217244": {
                            "id": "217244",
                            "fields": {
                                "field_qr_horodatage": "29\/05\/2025 10:00",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "217560": {
                            "id": "217560",
                            "fields": {
                                "field_qr_horodatage": "02\/06\/2025 09:08",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Oui sur en passant sur le second écran<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "217223": {
                            "id": "217223",
                            "fields": {
                                "field_qr_horodatage": "28\/05\/2025 17:08",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SEPMG LETOURNEUR ET LAURENDEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MISE EN PLACE MESSAGERIE FERMETURE ASCENSSION - MMA BREST&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>28\/05\/2025 16:58 - CHASSIER Yann : <\/strong>Appel téléphonique de la part de Emmanuel LETOURNEUR (0298464294).<br \/>\r\nLigne : Actif Telecom, Fixe, FIXE BREST, 0298464294<br \/>\r\n<br \/>\r\nDemande de mise en place de la messagerie pour le grand pont et jour férié jeudi 29. Réouverture de l'agence sur Brest lundi.<br \/>\r\nLa touche BLF pour mettre en place le renvoie d'appel n'apparait plus sur le poste BORNE.<br \/>\r\n<u><strong>Nico, peux-tu mettre en place le renvoie vers répondeur d'absence depuis le poste BORNE ?&nbsp;Le poste BORNE&nbsp;sonne en premier, faire le renvoie vers la messagerie vocale du&nbsp;poste ACCUEIL 2, qui a été mise à jour pour la fermeture. Retour à la normale pour lundi 2 juin.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "217254": {
                            "id": "217254",
                            "fields": {
                                "field_qr_horodatage": "30\/05\/2025 09:28",
                                "field_qr_message": "<p>Merci nico !&nbsp;<br \/>\r\n<u><strong>Peux-tu me confirmer que le BLF \"RV Absence&nbsp;\" est bien présent sur le poste BORNE, et si oui en quelle position ?<\/strong><\/u> Pour que je revois ça avec la cliente fin de simplifier la mise en place des renvois pour les prochains fériés.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "217586": {
                            "id": "217586",
                            "fields": {
                                "field_qr_horodatage": "02\/06\/2025 10:05",
                                "field_qr_message": "<p>Ok merci !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-02 10:08:18"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "301233": {
        "nid": 301233,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 28\/05\/2025",
        "author_uid": 6406,
        "created": "2025-05-28 17:13:33",
        "changed": "2025-05-30 16:18:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-05-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-05-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "217230": {
                    "id": "217230",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, , 0230640003. CT avec Alexia qui demande a vérifier que les appels fonctionnent normalement sur jour fériés ce qui est bien le cas. Elle demande les modification suivantes pour à partir de ce mercredi 17h30 jusqu'à vendredi 9h :<\/p>\r\n\r\n<p>Appels reçu par :<\/p>\r\n\r\n<p>- Julie (1004) : Loudéac, Pontivy, Créma Noyal et Funé Noyal.&nbsp;<\/p>\r\n\r\n<p>- Nathalie (1008) : Quimperlé, Carhaix, Pleyben, Chateauneuf, Briec, Guiscriff, Le Foauet et Quimper<\/p>\r\n\r\n<p>- Arnaud (5602) : Baud, Grand Champ, Locminé et Vannes<\/p>\r\n\r\n<p>- Safiyah (2205) : Lanvollon et Etable (Binic)<\/p>\r\n\r\n<p>Nécessaire fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/05\/2025 16:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "217271": {
                    "id": "217271",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Alexia DUCLOS (0757427218) pour point. Pas de réponse, je lui laisse un MV afin qu'elle me recontacte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/05\/2025 10:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "217339": {
                    "id": "217339",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/05\/2025 16:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "217340": {
                    "id": "217340",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218).<\/p>\r\n\r\n<p>Modifs de files faites.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/05\/2025 16:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "217341": {
                    "id": "217341",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/05\/2025 16:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DES FILES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/05\/2025 16:03:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "217232": {
                    "id": "217232",
                    "fields": {
                        "field_ci_horodatage": "28\/05\/2025 17:00",
                        "field_ci_gestionnaire": "Iwan BALBOT",
                        "field_ci_commentaire": "Rappeler Alexia pour remise en ordre des files vendredi"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/05\/2025 16:03:27"
        }
    },
    "302582": {
        "nid": 302582,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 02\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-02 09:54:39",
        "changed": "2025-06-04 09:55:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "217576": {
                    "id": "217576",
                    "fields": {
                        "field_description": "<p>Demande de Magali Guegan, nouveau RIB à prendre en compte pour les futurs prélèvements.&nbsp;<br \/>\r\n<br \/>\r\n<u><strong>Nico, nouveau RIB à enregistrer pour le client BOEDEC,&nbsp;N° de client 1000144,&nbsp;&nbsp;points de facturation suivant pour modification RIB&nbsp;:<\/strong><\/u><\/p>\r\n\r\n<ul>\r\n\t<li><u><strong>LOCMINE : 5000144\/004<\/strong><\/u><\/li>\r\n\t<li><u><strong>BAUD : 5000144\/003<\/strong><\/u><\/li>\r\n\t<li><u><strong>GRANDCHAMP : 5000144\/002<\/strong><\/u><\/li>\r\n\t<li><u><strong>VANNES : 5000144\/001<\/strong><\/u><br \/>\r\n\t<br \/>\r\n\t<u><strong>Merci Nico !<\/strong><\/u><\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/06\/2025 09:53",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "217578": {
                    "id": "217578",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 09:55",
                        "field_description_auteur": "Yann"
                    }
                },
                "217579": {
                    "id": "217579",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 09:55",
                        "field_description_auteur": "Yann"
                    }
                },
                "217627": {
                    "id": "217627",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 10:41",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "217687": {
                    "id": "217687",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 11:59",
                        "field_description_auteur": "Yann"
                    }
                },
                "218041": {
                    "id": "218041",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/06\/2025 09:55",
                        "field_description_auteur": "Yann"
                    }
                },
                "218042": {
                    "id": "218042",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MARTIN Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/06\/2025 09:55",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT DE RIB - LOCMINE\/ BAUD\/ GRANDCHAMP\/ VANNES&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/06\/2025 09:55:31"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/06\/2025 09:55:31"
        },
        "questions_reponses": {
            "302583": {
                "nid": 302583,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - FUNE BRETAGNE - 02\/06\/2025 - 02\/06\/2025 - 09:55",
                "author_uid": 26,
                "created": "2025-06-02 09:55:06",
                "changed": "2025-06-02 11:59:29",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - FUNE BRETAGNE - 02\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-02 09:55:45"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "FUNE BRETAGNE"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "217628": {
                            "id": "217628",
                            "fields": {
                                "field_qr_horodatage": "02\/06\/2025 10:41",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "217577": {
                            "id": "217577",
                            "fields": {
                                "field_qr_horodatage": "02\/06\/2025 09:55",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : FUNE BRETAGNE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>CHANGEMENT DE RIB - LOCMINE\/ BAUD\/ GRANDCHAMP\/ VANNES&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>02\/06\/2025 09:53 - CHASSIER Yann : <\/strong>Demande de Magali Guegan, nouveau RIB à prendre en compte pour les futurs prélèvements.&nbsp;<br \/>\r\n<br \/>\r\n<u><strong>Nico, nouveau RIB à enregistrer pour le client BOEDEC,&nbsp;N° de client 1000144,&nbsp;&nbsp;points de facturation suivant pour modification RIB&nbsp;:<\/strong><\/u><br\/>\r\n\r\n<ul>\r\n\t<li><u><strong>LOCMINE : 5000144\/004<\/strong><\/u><\/li>\r\n\t<li><u><strong>BAUD : 5000144\/003<\/strong><\/u><\/li>\r\n\t<li><u><strong>GRANDCHAMP : 5000144\/002<\/strong><\/u><\/li>\r\n\t<li><u><strong>VANNES : 5000144\/001<\/strong><\/u><br \/>\r\n\t<br \/>\r\n\t<u><strong>Merci Nico !<\/strong><\/u><\/li>\r\n<\/ul>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-02 11:59:24"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "302584": {
        "nid": 302584,
        "type": "tache",
        "title": "Tache - LE FLOCH DEPOLLUTION - 02\/06\/2025",
        "author_uid": 27,
        "created": "2025-06-02 10:18:03",
        "changed": "2025-06-11 16:32:49",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "217603": {
                    "id": "217603",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Stéphane LE DEUT (0658191722). Depuis la porta 2 soucis :<\/p>\r\n\r\n<ul>\r\n\t<li>Les lignes directes ne sonnent plus sur les postes concernés mais sur le standard.<\/li>\r\n\t<li>Certains appels coupent en plein milieu<\/li>\r\n<\/ul>\r\n\r\n<p>Je fais remonter par téléphone cela à Gwenaëlle de WESTELECOM qui me confirme l'ouverture du ticket avec traitement de celui ci par Fabrice.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/06\/2025 10:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "218027": {
                    "id": "218027",
                    "fields": {
                        "field_description": "<p>Je relance Gwénaëlle ce matin. Elle demande à Fabrice de regarder dès qu'il est disponible.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2025 09:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218273": {
                    "id": "218273",
                    "fields": {
                        "field_description": "<p>Relance mail hier à 9h30 de la part de Stéphane à Jean Marie DANIEL et JMD avait répondu que le nécessaire serait fait dans les plus brefs délais.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2025 09:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "218274": {
                    "id": "218274",
                    "fields": {
                        "field_description": "<p>15h44 hier: complément d'info de Stéphane à JMD:&nbsp;- si on appelle l’extérieur ce n’est pas notre numéro direct qui s’affiche chez notre correspondant mais le numéro du standard (cela recouperait avec l’histoire d’Hydrogreen)<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2025 10:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "218323": {
                    "id": "218323",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à Gwenaëlle de WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2025 13:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "218569": {
                    "id": "218569",
                    "fields": {
                        "field_description": "<p>Appel à Gwenaëlle pour relance. Elle m'informe que Fabrice doit faire le nécessaire demain.<\/p>\r\n\r\n<p>Mail à Stéphane afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2025 10:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "218679": {
                    "id": "218679",
                    "fields": {
                        "field_description": "<p>Fabrice MOREAU de WT indique que le problème de sortie est réglé. Je tente de joindre Stéphane pour confirmation mais sans uccès. Je laisse un MV<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/06\/2025 13:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218756": {
                    "id": "218756",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/06\/2025 16:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218757": {
                    "id": "218757",
                    "fields": {
                        "field_description": "<p>CT avec Stéphane qui confirme que le pb est bien réglé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/06\/2025 16:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218758": {
                    "id": "218758",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE DEUT Stéphane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/06\/2025 16:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LE FLOCH DEPOLLUTION"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[STE SEVE] SOUCI CONF SUITE PORTA<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/06\/2025 16:32:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "217711": {
                    "id": "217711",
                    "fields": {
                        "field_ci_horodatage": "02\/06\/2025 13:30",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Relancer WT si pas de retour stp :)"
                    }
                },
                "218570": {
                    "id": "218570",
                    "fields": {
                        "field_ci_horodatage": "10\/06\/2025 10:30",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Vérifier avec Stéphane LE DEUT en fin d'après midi que le nécessaire a bien été corrigé par Fabrice."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/06\/2025 16:32:27"
        }
    },
    "302596": {
        "nid": 302596,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 02\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-02 11:30:16",
        "changed": "2025-06-03 15:50:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "217665": {
                    "id": "217665",
                    "fields": {
                        "field_description": "<p><strong><u>Nico, peux-tu me confirmer que les postes sont bien rentrés dans cet ordre ci-dessous pour la stratégie d'appel ? Bernard Laura m'informe que son poste, Accueil 2 sonne directement lors d'un appel entrant sans respecter l'odre ci-dessous :<br \/>\r\n1er : Borne&nbsp;<br \/>\r\nSecond : Accueil 1&nbsp;<br \/>\r\nTroisième : Accueil 2<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/06\/2025 11:23",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "217668": {
                    "id": "217668",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 11:30",
                        "field_description_auteur": "Yann"
                    }
                },
                "217670": {
                    "id": "217670",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 11:32",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "217685": {
                    "id": "217685",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 11:59",
                        "field_description_auteur": "Yann"
                    }
                },
                "217746": {
                    "id": "217746",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 15:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "217885": {
                    "id": "217885",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/06\/2025 17:24",
                        "field_description_auteur": "Yann"
                    }
                },
                "217888": {
                    "id": "217888",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "217892": {
                    "id": "217892",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2025 09:19",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "217903": {
                    "id": "217903",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2025 10:18",
                        "field_description_auteur": "Yann"
                    }
                },
                "217905": {
                    "id": "217905",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2025 10:19",
                        "field_description_auteur": "Yann"
                    }
                },
                "217978": {
                    "id": "217978",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2025 15:32",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "217985": {
                    "id": "217985",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2025 15:50",
                        "field_description_auteur": "Yann"
                    }
                },
                "217986": {
                    "id": "217986",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/06\/2025 15:50",
                        "field_description_auteur": "Yann"
                    }
                },
                "217987": {
                    "id": "217987",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2025 15:50",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>VERIFICATION ORDRE D'APPEL -&nbsp; MMA LETOURNEUR BREST&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/06\/2025 15:50:34"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/06\/2025 15:50:34"
        },
        "questions_reponses": {
            "302597": {
                "nid": 302597,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 02\/06\/2025 - 02\/06\/2025 - 11:30",
                "author_uid": 26,
                "created": "2025-06-02 11:30:33",
                "changed": "2025-06-03 15:50:20",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 02\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-03 10:19:52"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "217671": {
                            "id": "217671",
                            "fields": {
                                "field_qr_horodatage": "02\/06\/2025 11:31",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>De quel numéro il s'agit ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "217747": {
                            "id": "217747",
                            "fields": {
                                "field_qr_horodatage": "02\/06\/2025 15:17",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>La première MAC c'est un poste de PLOUGASTEL (AGENT) qui n'est pas dans la file donc il doit y avoir un pb<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "217893": {
                            "id": "217893",
                            "fields": {
                                "field_qr_horodatage": "03\/06\/2025 09:11",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>+33 9 72 60 37 51<\/p>\r\n\r\n<p>Puis&nbsp;<\/p>\r\n\r\n<p>+33 9 72 60 36 05 et +33 9 72 60 37 51 en même temps<\/p>\r\n\r\n<p>Puis&nbsp;<\/p>\r\n\r\n<p>+33 9 72 60 35 99 et&nbsp;+33 9 72 60 37 07 et&nbsp;+33 9 72 60 38 01 et&nbsp;+33 9 72 60 37 62 et&nbsp;+33 9 72 60 37 71 en même temps<\/p>\r\n\r\n<p>Si ça ne sonne plus&nbsp;dans cet odre c'est qu'un des postes n'est pas enregistré à mon avis.<\/p>\r\n\r\n<p>Tu as en PJ les correspondances numéro\/nom des postes à gauche.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "217667": {
                            "id": "217667",
                            "fields": {
                                "field_qr_horodatage": "02\/06\/2025 11:30",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SEPMG LETOURNEUR ET LAURENDEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>VERIFICATION ORDRE D'APPEL -&nbsp; MMA LETOURNEUR BREST&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>02\/06\/2025 11:23 - CHASSIER Yann : <\/strong><strong><u>Nico, peux-tu me confirmer que les postes sont bien rentrés dans cet ordre ci-dessous pour la stratégie d'appel ? Bernard Laura m'informe que son poste, Accueil 2 sonne directement lors d'un appel entrant sans respecter l'odre ci-dessous :<br \/>\r\n1er : Borne&nbsp;<br \/>\r\nSecond : Accueil 1&nbsp;<br \/>\r\nTroisième : Accueil 2<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "217686": {
                            "id": "217686",
                            "fields": {
                                "field_qr_horodatage": "02\/06\/2025 11:54",
                                "field_qr_message": "<p>Nico,<br \/>\r\n<u><strong>navré j'ai oublié&nbsp;de le préciser, c'est pour l'agence de Brest :&nbsp;<a href=\"https:\/\/extranet.softwhere.biz\/node\/91776?destination=etudes%3Ffield_apporteur_d_affaires_target_id%3DAll%26combine%3D%26combine_1%3D%26nid%3D66499%26field_important_value%3DAll%26field_urgent_value%3DAll%26sticky%3DAll%26sid%255B0%255D%3D8%26sid%255B1%255D%3D9%26sid%255B2%255D%3D14%26sid%255B3%255D%3D32%26sid%255B4%255D%3D24%26sid%255B5%255D%3D13%26sid%255B6%255D%3D12%26sid%255B7%255D%3D11%26sid%255B8%255D%3D10\" target=\"_blank\" tcxhref=\"0298464294\" title=\"Call 0298464294 via 3CX\">02.98.46.42.94<\/a><br \/>\r\nDans le doute je te met les MAC aussi associés de mon côté :<\/strong><\/u>&nbsp;<br \/>\r\n<u><strong>1er borne :&nbsp;805E0C2E541F&nbsp;<br \/>\r\nAccueil 1 :&nbsp;805E0C2E5457&nbsp;<br \/>\r\nAccuei l 2 :&nbsp;805E0C2E4769<\/strong><\/u><\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "217886": {
                            "id": "217886",
                            "fields": {
                                "field_qr_horodatage": "02\/06\/2025 17:13",
                                "field_qr_message": "<p>Nico,&nbsp;<br \/>\r\nSurement une adresse MAC mal enregistrée chez nous, c'est cohérent qu'elle ne soit pas dans la file. Sur l'agence MMA&nbsp;Brest uniquement, tu as quel ordre enregistré pour les appels entrant ?&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "217904": {
                            "id": "217904",
                            "fields": {
                                "field_qr_horodatage": "03\/06\/2025 10:16",
                                "field_qr_message": "<p>Nico, merci pour ton retour ! On m'a l'air tout bon. Bonne journée !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "217906": {
                            "id": "217906",
                            "fields": {
                                "field_qr_horodatage": "03\/06\/2025 10:19",
                                "field_qr_message": "<p>Par contre je n'ai pas reçu la PJ ?&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-03 15:50:15"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "302890": {
        "nid": 302890,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 03\/06\/2025",
        "author_uid": 6406,
        "created": "2025-06-03 11:16:26",
        "changed": "2025-06-03 11:16:26",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "217925": {
                    "id": "217925",
                    "fields": {
                        "field_description": "<p>CT avec Sabrina. Elle me demande de passer en prmiere sur la file de Lanvollo. Modification OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/06\/2025 11:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "217926": {
                    "id": "217926",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/06\/2025 11:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION FILE D'ATTENTE DE LANVOLLON<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/06\/2025 11:15:24"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/06\/2025 11:15:24"
        }
    },
    "303132": {
        "nid": 303132,
        "type": "tache",
        "title": "Tache - Cornouaille RH & Sterlane RH - 04\/06\/2025",
        "author_uid": 6406,
        "created": "2025-06-04 09:50:36",
        "changed": "2025-06-17 16:39:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "218034": {
                    "id": "218034",
                    "fields": {
                        "field_description": "<p>CT avec Mélanie suite à mail d'Estelle. Elle demande a&nbsp;ce que la stratégie d'appel soit vérifiée :<\/p>\r\n\r\n<p>&nbsp;- Poste 1 : Mélanie sonne en premier<\/p>\r\n\r\n<p>- Si pas non répondu&nbsp;au bout de 3 sonneries faire sonner en plus, le Poste 2 : Stéphanie et le Poste 3 :&nbsp;Estelle. Si toujours non répondu après 3 sonnerie, diriger l'appel vers messagerie de Poste 1 : Mélanie avec message audio identique à celui de quimperlé (ci-joint).&nbsp;<\/p>\r\n\r\n<p>- Signaler les messages&nbsp;par mail à quimperle@aquila-rh.com<\/p>\r\n\r\n<p>Je demande à AT de vérifier la stratégie d'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/06\/2025 09:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "218343": {
                    "id": "218343",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/06\/2025 14:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218344": {
                    "id": "218344",
                    "fields": {
                        "field_description": "<p>AT confirme que le nécessaire est fait.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2025 14:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218345": {
                    "id": "218345",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2025 14:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218752": {
                    "id": "218752",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/06\/2025 16:29",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218753": {
                    "id": "218753",
                    "fields": {
                        "field_description": "<p>CT avec Mélanie, elle m'indique que tous les postes sonnent toujours en même temps et que le message de messagerie indique que l'agence est fermée. Je demande à AT de revérifier à nouveau la stratégie d'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/06\/2025 16:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218754": {
                    "id": "218754",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/06\/2025 16:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218777": {
                    "id": "218777",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/06\/2025 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "218780": {
                    "id": "218780",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/06\/2025 07:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "218917": {
                    "id": "218917",
                    "fields": {
                        "field_description": "Appel à Mélanie, elle est déjà en ligne et me recontacte dès que possible.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/06\/2025 14:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "218954": {
                    "id": "218954",
                    "fields": {
                        "field_description": "Pas été recontactée, je recontacte donc le fixe, pas de réponse.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/06\/2025 16:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219043": {
                    "id": "219043",
                    "fields": {
                        "field_description": "Appel à Mélanie, pas de réponse. Je fais un mail à Estelle.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2025 10:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219239": {
                    "id": "219239",
                    "fields": {
                        "field_description": "<p>CT avec Mélanie, pour moi il y a un souci de nom de poste à savoir le poste utilisé par Mélanie ne doit pas être réellement nommé à son nom. Je lui ai donc demandé un point des adresses MAC avec les nom réels utilisé afin de remettre cela à plat pour avancer sur le sujet car sans cela cela va être compliqué.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2025 15:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219261": {
                    "id": "219261",
                    "fields": {
                        "field_description": "<p>Retour des MAC:<\/p>\r\n\r\n<ul>\r\n\t<li>MAC&nbsp;: 44DBD275E7AC - Mélanie<\/li>\r\n\t<li>MAC&nbsp;: 44DBD275F1FA -&nbsp;Kayliah<\/li>\r\n\t<li>MAC&nbsp;: 44DBD275E880- Estelle<\/li>\r\n<\/ul>\r\n\r\n<p>Je fais suivre à ACTIF TELECOM pour point.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2025 16:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219262": {
                    "id": "219262",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 16:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219344": {
                    "id": "219344",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/06\/2025 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "219346": {
                    "id": "219346",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/06\/2025 09:00",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "219592": {
                    "id": "219592",
                    "fields": {
                        "field_description": "Suite remise à plat des noms d'utilisateurs mail à Mélanie afin de m'assurer que tout est ok pour elle.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2025 12:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219667": {
                    "id": "219667",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 16:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219669": {
                    "id": "219669",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/06\/2025 16:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219670": {
                    "id": "219670",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 16:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[STERLANE RH] - DEMANDE DE MODIFICATION DE LA STRATEGIE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/06\/2025 16:39:05"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/06\/2025 16:39:05"
        },
        "questions_reponses": {
            "303855": {
                "nid": 303855,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH &amp; Sterlane RH - 04\/06\/2025 - 11\/06\/2025 - 16:31",
                "author_uid": 6406,
                "created": "2025-06-11 16:31:12",
                "changed": "2025-06-17 16:39:00",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH & Sterlane RH - 04\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-16 00:20:16"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "218781": {
                            "id": "218781",
                            "fields": {
                                "field_qr_horodatage": "12\/06\/2025 07:46",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Tout est correct, fais&nbsp;un test réel mais je ne vois rien d'autre que ce qui est demandé.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "219347": {
                            "id": "219347",
                            "fields": {
                                "field_qr_horodatage": "16\/06\/2025 09:00",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Ok pour moi<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "218755": {
                            "id": "218755",
                            "fields": {
                                "field_qr_horodatage": "11\/06\/2025 16:29",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>La cliente m'indique que tous les postes sonnent en même temps lors des appels. Peux tu vérifier à nouveau stp ? Et le message de messagerie indique que l'agence est fermé. Es tu sur que c'est bien le bon message qui est joué lorsque les appels sont non répondus ?<\/p>\r\n\r\n<p>- Poste 1 : Mélanie sonne en premier<br \/>\r\n- Si pas non répondu&nbsp;au bout de 3 sonneries faire sonner en plus, le Poste 2 : Stéphanie et le Poste 3 :&nbsp;Estelle. Si toujours non répondu après 3 sonnerie, diriger l'appel vers messagerie de Poste 1 : Mélanie avec message audio identique à celui de quimperlé (ci-joint).&nbsp;<br \/>\r\n- Signaler les messages&nbsp;par mail à quimperle@aquila-rh.com<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "219263": {
                            "id": "219263",
                            "fields": {
                                "field_qr_horodatage": "13\/06\/2025 16:25",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Après point téléphonique avec la cliente de mon côté, je pense que ta conf est bien bonne mais que les nom\/attribution des postes ne sont pas OK ...<\/p>\r\n\r\n<p>Peux-tu les revoir comme suit (qui est au réel):<\/p>\r\n\r\n<ul>\r\n\t<li>MAC&nbsp;: 44DBD275E7AC - Mélanie<\/li>\r\n\t<li>MAC&nbsp;: 44DBD275F1FA -&nbsp;Kayliah<\/li>\r\n\t<li>MAC&nbsp;: 44DBD275E880- Estelle<\/li>\r\n<\/ul>\r\n\r\n<p>Et docn côté conf ça donne cela:<\/p>\r\n\r\n<p>Mélanie sonne en premier<br \/>\r\n- Si pas non répondu&nbsp;au bout de 3 sonneries faire sonner en plus, Estelle &amp; Kayliah. Si toujours non répondu après 3 sonnerie, diriger l'appel vers messagerie de Mélanie- Signaler les messages&nbsp;par mail à quimperle@aquila-rh.com<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "219668": {
                            "id": "219668",
                            "fields": {
                                "field_qr_horodatage": "17\/06\/2025 16:38",
                                "field_qr_message": "<p>C'est ok, merci.<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-17 16:38:52"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "303569": {
        "nid": 303569,
        "type": "tache",
        "title": "Tache - LE BIAVANT - 05\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-05 14:46:16",
        "changed": "2025-06-05 15:58:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "218352": {
                    "id": "218352",
                    "fields": {
                        "field_description": "<p>Appel de Franck(33298975024)&nbsp;<br \/>\r\n<br \/>\r\nImpossible de passer les appels et d'en recevoir. Verification et redemarrage de la borne fait. Sans changement. Vérification cable rj45 ok également. DECT : FRANCK (qui vient d'être changé récemment)<u><strong>Reset base effectué. Nico, peux-tu reprovionner la base ? Merci !&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2025 14:40",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "218354": {
                    "id": "218354",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2025 14:46",
                        "field_description_auteur": "Yann"
                    }
                },
                "218369": {
                    "id": "218369",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2025 15:12",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "218385": {
                    "id": "218385",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2025 15:52",
                        "field_description_auteur": "Yann"
                    }
                },
                "218388": {
                    "id": "218388",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2025 15:57",
                        "field_description_auteur": "Yann"
                    }
                },
                "218391": {
                    "id": "218391",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/06\/2025 15:58",
                        "field_description_auteur": "Yann"
                    }
                },
                "218392": {
                    "id": "218392",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ... Gwenaelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2025 15:58",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LE BIAVANT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DECT \"Franck\" - IMOSSIBLE DE PASSER LES APPELS&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/06\/2025 15:58:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/06\/2025 15:58:29"
        },
        "questions_reponses": {
            "303570": {
                "nid": 303570,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - LE BIAVANT - 05\/06\/2025 - 05\/06\/2025 - 14:46",
                "author_uid": 26,
                "created": "2025-06-05 14:46:26",
                "changed": "2025-06-05 15:57:33",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - LE BIAVANT - 05\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-05 15:52:42"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "LE BIAVANT"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "218370": {
                            "id": "218370",
                            "fields": {
                                "field_qr_horodatage": "05\/06\/2025 15:11",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Ok tu peux redémarrer<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "218353": {
                            "id": "218353",
                            "fields": {
                                "field_qr_horodatage": "05\/06\/2025 14:46",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : LE BIAVANT<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DECT \"Franck\" - IMOSSIBLE DE PASSER LES APPELS&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>05\/06\/2025 14:40 - CHASSIER Yann : <\/strong>Appel de Franck(33298975024)&nbsp;<br \/>\r\n<br \/>\r\nImpossible de passer les appels et d'en recevoir. Verification et redemarrage de la borne fait. Sans changement. Vérification cable rj45 ok également. DECT : FRANCK (qui vient d'être changé récemment)<u><strong>Reset base effectué. Nico, peux-tu reprovionner la base ? Merci !&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "218386": {
                            "id": "218386",
                            "fields": {
                                "field_qr_horodatage": "05\/06\/2025 15:50",
                                "field_qr_message": "<p>Ok on est tout&nbsp;bon ! Merci Nico !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-05 15:57:29"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "303571": {
        "nid": 303571,
        "type": "tache",
        "title": "Tache - DOLMEN MANUFACTURE SAS - 05\/06\/2025",
        "author_uid": 6406,
        "created": "2025-06-05 14:46:31",
        "changed": "2025-06-10 10:58:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "218356": {
                    "id": "218356",
                    "fields": {
                        "field_description": "<p>M. MARCO m'indique que le transfert du 02966406026 vers on mobile 0680364112 si non répondu n'est plus actif. J<strong><u>e demande à AT de mettre un renvoi du&nbsp;0296406026 vers le 0680364112 au bout de 40 secondes<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2025 14:43",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218358": {
                    "id": "218358",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2025 14:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218367": {
                    "id": "218367",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2025 15:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "218402": {
                    "id": "218402",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/06\/2025 16:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218418": {
                    "id": "218418",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/06\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "218536": {
                    "id": "218536",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/06\/2025 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "218538": {
                    "id": "218538",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/06\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "218565": {
                    "id": "218565",
                    "fields": {
                        "field_description": "<p>AT m'indique avoir revérifié tous les paramétrage et que tout est OK. Je demande à M. MARCO de me confirmer que c'est bon de son côté.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2025 10:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218581": {
                    "id": "218581",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/06\/2025 10:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218583": {
                    "id": "218583",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/06\/2025 10:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218584": {
                    "id": "218584",
                    "fields": {
                        "field_description": "<p>M. MARCO confirme que tout est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2025 10:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218585": {
                    "id": "218585",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MARCO Jean François (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/06\/2025 10:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DOLMEN MANUFACTURE SAS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MISE EN PLACE DE RENVOI D'APPEL DU 0296406026 VERS LE&nbsp;06.80.36.41.12<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/06\/2025 10:57:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/06\/2025 10:57:53"
        },
        "questions_reponses": {
            "303572": {
                "nid": 303572,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DOLMEN MANUFACTURE SAS - 05\/06\/2025 - 05\/06\/2025 - 14:46",
                "author_uid": 26,
                "created": "2025-06-05 14:46:44",
                "changed": "2025-06-10 10:57:44",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DOLMEN MANUFACTURE SAS - 05\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-10 00:00:33"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DOLMEN MANUFACTURE SAS"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "218368": {
                            "id": "218368",
                            "fields": {
                                "field_qr_horodatage": "05\/06\/2025 15:07",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Si, il est dans la file, au bout de 20 secondes<\/p>\r\n\r\n<p>A tester mais c'est pas possible que ça ne fonctionne pas j'ai tout vérifié<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "218357": {
                            "id": "218357",
                            "fields": {
                                "field_qr_horodatage": "05\/06\/2025 14:46",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DOLMEN MANUFACTURE SAS<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE MISE EN PLACE DE RENVOI D'APPEL DU 0296406026 VERS LE&nbsp;06.80.36.41.12<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>05\/06\/2025 14:43 - BALBOT Iwan : <\/strong>M. MARCO m'indique que le transfert du 02966406026 vers on mobile 0680364112 si non répondu n'est plus actif. J<strong><u>e demande à AT de mettre un renvoi du&nbsp;0296406026 vers le 0680364112 au bout de 40 secondes<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "218403": {
                            "id": "218403",
                            "fields": {
                                "field_qr_horodatage": "05\/06\/2025 16:34",
                                "field_qr_message": "<p>Ok, je vois<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "218582": {
                            "id": "218582",
                            "fields": {
                                "field_qr_horodatage": "10\/06\/2025 10:57",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>C'est bon, notre client confirme que tout est OK<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-10 10:57:23"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "303578": {
        "nid": 303578,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 05\/06\/2025",
        "author_uid": 6406,
        "created": "2025-06-05 15:34:49",
        "changed": "2025-06-13 10:58:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "218377": {
                    "id": "218377",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Standard, 0164895656. Demande de modification des horaires du standard et du message hors ouverture. Je trensmets la demande de modification à Coriolis ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/06\/2025 14:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "219044": {
                    "id": "219044",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/06\/2025 10:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219045": {
                    "id": "219045",
                    "fields": {
                        "field_description": "<p>Appel de Nesrine de CORIOLIS pour m'indiquer que cela a bien été modifé.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2025 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219046": {
                    "id": "219046",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 10:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION HORAIRES DU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/06\/2025 10:57:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/06\/2025 10:57:35"
        }
    },
    "303675": {
        "nid": 303675,
        "type": "tache",
        "title": "Tache - Georges Menez - Maisons individuelles - 06\/06\/2025",
        "author_uid": 27,
        "created": "2025-06-06 12:56:35",
        "changed": "2025-09-03 17:24:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "218480": {
                    "id": "218480",
                    "fields": {
                        "field_description": "<p>Ci-dessous un récap suite à notre point de ce matin.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li>Demander à CYBERA la supervision de la qualité d’appel afin de pouvoir avoir plus de détail sur les appels de mauvaise qualité.<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"2\">Revoir le message de répondeur en faisant un nouvel enregistrement studio&nbsp;: <a href=\"https:\/\/softwhere.annoncetelephonique.com\/studio\/\">https:\/\/softwhere.annoncetelephonique.com\/studio\/<\/a> - choisir la voix\/musique et texte (50€HT\/Message)<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"3\">Revoir les horaires d’ouvertures afin de fermer le standard en auto le midi<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"4\">Point fait ensemble sur la gestion de fermeture du standard lors des congés (passer par admin &gt; Horaires de bureau &gt; onglet jours fériés et enregistrer une consigne pour chaque jour ou plage de congés<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"5\">Qualité d’appels moins bonne qu’auparavant (que ce soit PC\/Appli mobile\/Poste fixe) avec le BIV OBS. Je vais demander à CYBERA de revoir les codecs entre autre. Je reviens vers vous dès retour.<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"6\">Stopper le couplage poste fixe\/PC et mettre le casque sur le PC. Cela permettra de simplifier les choses et vérifier que le décalage de voix n’a pas lieu lorsque le casque est sur le PC, sachant que le casque est bien à jour et que lorsqu’un appel était pris au combiné alors pas de décalage, donc souci uniquement au casque (pour Aurélie et Marina). Si toujours souci côté casque sur PC alors demande de SAV des 2 casques.<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"7\">Réinitialisation des stats de la file d’appel le lundi à 8h chaque semaine&nbsp;: OK en place pour lundi prochain<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"8\">Revoir les files d’appels en cascade afin de ne plus avoir d’appels mentionnés comme manqués\/abandonnés car ils passent d’une file à l’autre. Pour cela je vous propose&nbsp;:\r\n\t<ol>\r\n\t\t<li>File ACCUEIL faire sonner 20s Aurélie et si pas de réponse alors bascule sur Aurélie &gt; S’agissant de la même file alors pas de notif d’appel manqué<\/li>\r\n\t\t<li>Fille Accueil Débor faire sonner Aurélie puis Marina puis Valérie &gt; Si appel loupé sur la 1<sup>ière<\/sup> file et récupéré sur celle-ci il apparaitra manqué sur la 1<sup>ière<\/sup> mais moins de risque d’appel mentionné loupé car suppression de la file posant le plus de souci à mon sens.<\/li>\r\n\t<\/ol>\r\n\t<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"9\">Facturation Orange&nbsp;: vérifier que la dernière facture reçue prenne bien en compte la portabilité de mi mai. Si ce n’est pas le cas alors me la faire suivre pour réclamation auprès d’Orange de mon côté.<\/li>\r\n<\/ol>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/06\/2025 12:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "60"
                    }
                },
                "218566": {
                    "id": "218566",
                    "fields": {
                        "field_description": "<p>David a revu les horaires de bureau vendredi à la suite de mon mail. (Point N°3)<\/p>\r\n\r\n<p>Il a aussi supprimé le couplage PC\/Poste fixe et mis les casques sur PC directement à Aurélie et Marina. (Point N°6).<\/p>\r\n\r\n<p>Mail à CYBERA pour suivi de point (Aminatou &amp; le support).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/06\/2025 10:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "218942": {
                    "id": "218942",
                    "fields": {
                        "field_description": "<p>CT avec Aurélie et David, bcq mieux depuis que le casque est sur PC.<\/p>\r\n\r\n<p>Il y a par contre encore de temps en temps des appels de moins bonne qualité, Aurélie va me faire suivre les horodatages pour vérif de ce qu'il se passe. J'ai aussi montré où regarder les stats des files sur le panneau.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/06\/2025 14:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219237": {
                    "id": "219237",
                    "fields": {
                        "field_description": "<p>Retour hier d'horodatages avec Aurélie, envoyés à CYBERA et IBS pour vérifs de leur côté :<\/p>\r\n\r\n<ul>\r\n\t<li>1-06-2025 à 09H23 Appel&nbsp; interne avec Valérie<\/li>\r\n\t<li>11-06-2025 à 16h25 Appel exterieur&nbsp;<\/li>\r\n\t<li>12-06-2025 à 10h21 Appel exterieur<\/li>\r\n\t<li>12-06-2025 0 14H22 Appel exterieur<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2025 14:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219266": {
                    "id": "219266",
                    "fields": {
                        "field_description": "<p>Retour de Maxime d'IBS: \"La dernière coupure remonte au 18 avril, pas de traces de perte de paquets depuis.<br \/>\r\nOn a appliqué une reservation du débit en plus.\"<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2025 16:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219882": {
                    "id": "219882",
                    "fields": {
                        "field_description": "<p>Mail de David, indiquant qu'Aurélie et Marina rencontre des problèmes de qualité de voix à nouveau sur certain appels entrants et en interne. BT lui indique ne pas voir de saturation du lien, ce que confirme IBS. Je vois avec Nesrine de Cybera qui place les deux lignes sous surveillance et demande à Aurélie de nous remonter des horodatages sur les deux lignes.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/06\/2025 16:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "219984": {
                    "id": "219984",
                    "fields": {
                        "field_description": "<p>Je regarde la supervision et constate qu'énormément d'appels d'Aurélie sont en qualité faible d'appel. Je contacte donc CYBERA afin de faire un point à ce sujet.<\/p>\r\n\r\n<p>Nesrine étant déjà en ligne sa collègue Emna lui demande de me recontacter.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2025 12:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220183": {
                    "id": "220183",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine, elle est sur le sujet et fait un point en interne de son côté en + et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/06\/2025 11:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220697": {
                    "id": "220697",
                    "fields": {
                        "field_description": "<p>Suite à point téléphonique avec Frédéric d'IBS mail à CYBERA - cf PJ pour le détail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/06\/2025 21:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220750": {
                    "id": "220750",
                    "fields": {
                        "field_description": "<p>CT avec Cyril W de Cybera, il m'indique avoir besoin d'horodatage depuis ou vers lignes fixes en complément de ceux déja transmis. Je contacte Aurélie qui nous en fait suivre à partir de demain.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2025 09:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "220970": {
                    "id": "220970",
                    "fields": {
                        "field_description": "<p>CT avec Cyril W de CYBERA, il a ouvert un ticket auprès de 3CX concernant mon horodatzge qui m'interpelle - cf capture écran dans le mail du 24\/06.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/06\/2025 11:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "221659": {
                    "id": "221659",
                    "fields": {
                        "field_description": "<p>CT avec Cyril W, le retour de 3CX est que l'horodatage fourni a été effacé entre temps de leur côté donc ne peuvent plus l'utiliser ... Je dois donc en fournir un nouveau à Cyril demain une fois que les logs des appels seront de nouveaux ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/06\/2025 16:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222088": {
                    "id": "222088",
                    "fields": {
                        "field_description": "<p>De mon côté je vois quelques appels vers mobiles sur les logs qui semblaient être de mauvais qualité mais pas sur les internes. Je demande à Aurélie par mail de m'indiquer son ressentit.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2025 11:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222163": {
                    "id": "222163",
                    "fields": {
                        "field_description": "<p>Mail d'Aurélie qui m'indique qu'elle a eu ce matin quelques soucis sur des portables.<\/p>\r\n\r\n<p>Je viens à l’instant d’avoir Cyril W de CYBERA qui m’indique que des actions ont été menées il y a 15min sur 3CX. Si des soucis de qualité d’appel sont encore présents à la suite de cela ne surtout pas hésiter à me remonter un exemple d’appel. Mail à Aurélie dans ce sens.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2025 15:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222327": {
                    "id": "222327",
                    "fields": {
                        "field_description": "<p>CT avec Aurélie qui m'indique que la qualité est meilleur mais qu'elle a tout de même eu deux appels hier pour lesquels les appelants ne l'entendaient pas. Je lui demande de remonter les horodatatge sur la boite mail support.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/07\/2025 09:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "222398": {
                    "id": "222398",
                    "fields": {
                        "field_description": "<p>&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>HORODATAGE du 02 \/07\/2025<\/p>\r\n\r\n<p>Appels entrants<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Ligne debor Marina<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>11h&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;06-40-88-25-64<\/p>\r\n\r\n<p>17h19&nbsp; &nbsp; Thierry<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>ligne accueil Aurélie<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>10h41&nbsp; &nbsp; &nbsp;06 75 55 02 11&nbsp;<\/p>\r\n\r\n<p>11h06&nbsp; &nbsp; &nbsp; 06 63 37 65 00&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>on remarque que c'est des lignes qui ont rappelé&nbsp;<\/p>\r\n\r\n<p>2eme appel ça marche toujours direct<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/07\/2025 12:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222617": {
                    "id": "222617",
                    "fields": {
                        "field_description": "<p>Relance à CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/07\/2025 10:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222918": {
                    "id": "222918",
                    "fields": {
                        "field_description": "<p>Mial à Aruélie pour point siute à ma CT de vendredi am avec Cyril W de CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/07\/2025 11:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "223763": {
                    "id": "223763",
                    "fields": {
                        "field_description": "<p>MAJ et echange avec Mme Tanguy, je relance Cybera sur le sujet (mail en PJ).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2025 16:59",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223924": {
                    "id": "223924",
                    "fields": {
                        "field_description": "<p>PAs de retour de cybera avec Mme Tanguy ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/07\/2025 16:26",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224011": {
                    "id": "224011",
                    "fields": {
                        "field_description": "<p>Echange avec Emna qui gère ce ticket. je lui indique de rappeler Mme Tanguy qui note les horodatages quotidiennement afin qu'elle récupère les derniers echantillons pour avancer sur ce ticket. Faire un point demain avec Emna et Mme Tanguy.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 12:04",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224671": {
                    "id": "224671",
                    "fields": {
                        "field_description": "<p>Maj ce jour et relance cybera sur le sujet :&nbsp;<\/p>\r\n\r\n<p>appel interne : pas de sortie voix, pourtant intégration casque OK, pas de tonalité uniquement&nbsp;cet appel.<br \/>\r\n09h39 \/ 09h40 DAVID QUINIOU<br \/>\r\n09H22 \/ 09H24 MARINA<\/p>\r\n\r\n<p>Probleme reception appel externe :&nbsp;<br \/>\r\n15h53 \/ 15h54 \/ 15h55 ++033678730326<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/07\/2025 17:28",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224698": {
                    "id": "224698",
                    "fields": {
                        "field_description": "<p>Je transmet cet horodatage à IBS, afin de voir si ils constatent quelque chose de leur côté.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/07\/2025 15:25",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224836": {
                    "id": "224836",
                    "fields": {
                        "field_description": "<p>Julie est en échange avec C. W de Cybera pour faire un point global sur le sujet.&nbsp;<br \/>\r\nRemise en surveillance pour 7 jours + remonté du dernier horodatage.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2025 15:39",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "225722": {
                    "id": "225722",
                    "fields": {
                        "field_description": "<p>Ligne en observation, faire un point avec C. W de cybera pour voir si quelque chose en ressort sur la semaine passée.&nbsp;&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2025 09:36",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "226363": {
                    "id": "226363",
                    "fields": {
                        "field_description": "<p>Relance de Cyril W. sur le sujet, Ligne mise en observation durant les 7 derniers jours, pour voir si quelque chose en ressort.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/08\/2025 10:37",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "226589": {
                    "id": "226589",
                    "fields": {
                        "field_description": "<p>Relance de cybera ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/08\/2025 10:09",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "228795": {
                    "id": "228795",
                    "fields": {
                        "field_description": "<p>Mail à Aurélie pour point suite à leur retour de congés d'été.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2025 12:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "228812": {
                    "id": "228812",
                    "fields": {
                        "field_description": "<p>Retour d'Aurélie: \"J'ai eu une forte impression de mieux, e, effet, j'ai eu uniquement 1 appel où le client a du rappeler<\/p>\r\n\r\n<p>(27\/08 à 09h27)<\/p>\r\n\r\n<p>Peut-on faire un point milieu de semaine prochaine, quand la rentrée aura fait son plein&nbsp;<\/p>\r\n\r\n<p>Je détecte un probleme récurrent avec mon casque qui se met en muet et qui est très difficile à désactiver. je dois tourner le micro à 90° plusieurs fois et ça ne désactive pas toujours.\"<\/p>\r\n\r\n<p>Donc point semaine prochaine à refaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2025 14:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229413": {
                    "id": "229413",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Aurélie&nbsp;(0298845840). J'ai Marina au tél, Aurélie n'est pas à son poste. Elle lui demande de me recontacter lorsqu'elle sera dispo.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2025 15:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229452": {
                    "id": "229452",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/09\/2025 17:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "229453": {
                    "id": "229453",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Aurélie TANGUY (0298845840). C'est bien ok - seulement 2 appels depuis la reprises qui ont été de qualité moindre.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2025 17:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229454": {
                    "id": "229454",
                    "fields": {
                        "field_description": "Une notification a été envoyée à QUINIOU David (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/09\/2025 17:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Georges Menez - Maisons individuelles"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>3CX - PROBLEMES DE QUALITE DE VOIX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/09\/2025 17:09:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "220698": {
                    "id": "220698",
                    "fields": {
                        "field_ci_horodatage": "24\/06\/2025 21:45",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Relancer CYBERA si pas de retour mercredi matin sur sw-support stp !"
                    }
                },
                "222089": {
                    "id": "222089",
                    "fields": {
                        "field_ci_horodatage": "01\/07\/2025 12:00",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Faire remonter le retour d'Aurélie "
                    }
                },
                "223752": {
                    "id": "223752",
                    "fields": {
                        "field_ci_horodatage": "10\/07\/2025 15:15",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "EST CE QUE AURELIE VOUS A FAIT UN RETOUR POUR SAVOIR SI TOUT EST OK ?"
                    }
                },
                "223759": {
                    "id": "223759",
                    "fields": {
                        "field_ci_horodatage": "10\/07\/2025 16:30",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "C'EST TOUJOURS PAS BON JULIE JE  VAIS RETOQUER CYBERA CAR PAS DE NEWS DEPUIS VENDREDI 4 JUILLET ヽ༼ຈل͜ຈ༽ﾉ"
                    }
                },
                "223925": {
                    "id": "223925",
                    "fields": {
                        "field_ci_horodatage": "11\/07\/2025 16:30",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Relance à prevoir Mardi"
                    }
                },
                "224269": {
                    "id": "224269",
                    "fields": {
                        "field_ci_horodatage": "18\/07\/2025 16:30",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Faire un point avec Emna "
                    }
                },
                "226590": {
                    "id": "226590",
                    "fields": {
                        "field_ci_horodatage": "14\/08\/2025 10:15",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Prévoir un appel en direct avec cybera lundi matin. "
                    }
                },
                "227504": {
                    "id": "227504",
                    "fields": {
                        "field_ci_horodatage": "21\/08\/2025 09:15",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Relancer Cyril pour la énième fois sur le sujet, voir si quelque chose est ressorti de leurs semaines de surveillance, j'ai jamais eu de news :("
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/09\/2025 17:09:51"
        }
    },
    "303852": {
        "nid": 303852,
        "type": "tache",
        "title": "Tache - Meilleur Taux - CRASSIN - 11\/06\/2025",
        "author_uid": 6406,
        "created": "2025-06-11 15:45:50",
        "changed": "2025-06-13 16:43:25",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "218736": {
                    "id": "218736",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de 2 postes (dt 1 standard) (0229008010). CT avec l'accueil. Elle demande a pouvoir faire les renvois d'appeldepuis son poste vers l'agence de Guipavas. <strong><u>Je demande à AT d'ajouter une touche \"Transfert Guip\" sur le poste standard qui renvoie inconditionnellement vers le standard de Guipavas (0298408043) et une touche pour l'enlever<\/u><\/strong>.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/06\/2025 15:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218739": {
                    "id": "218739",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/06\/2025 15:46",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218776": {
                    "id": "218776",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/06\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "218778": {
                    "id": "218778",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/06\/2025 07:45",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "218937": {
                    "id": "218937",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/06\/2025 15:38",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "218943": {
                    "id": "218943",
                    "fields": {
                        "field_description": "<p>Le transfert semble renvoyer vers la messagerie de l'agence et non Guipavas. Je lui donne la manip manuelle (*21*02...# et #002 pour lever le renvoi). Je teste mais retombe sur la messagerie. Je lui demande de redémarrer le poste électriquement le poste puis de faire à nouveau #002 pour supprimer les boucles éventuelles.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/06\/2025 15:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "218994": {
                    "id": "218994",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "219004": {
                    "id": "219004",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 09:39",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "219020": {
                    "id": "219020",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 10:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "219216": {
                    "id": "219216",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 12:48",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "219240": {
                    "id": "219240",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219251": {
                    "id": "219251",
                    "fields": {
                        "field_description": "<p>CT avec ACTIF TELECOM, un paramétrage n'était pas bon de son côté, il n'a dondc revu. Je contacte la cliente afin qu'elle fasse un test. Elle m'idnique tester de suite et si ok alors elle ne me recontcatera pas.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2025 16:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219268": {
                    "id": "219268",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 16:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219270": {
                    "id": "219270",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/06\/2025 16:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219271": {
                    "id": "219271",
                    "fields": {
                        "field_description": "<p>Pas été recontactée donc cela doit être ok comme vu ci dessus.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2025 16:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219272": {
                    "id": "219272",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TERROM Solène (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 16:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Meilleur Taux - CRASSIN"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ST RENAN] - DEMANDE DE TOUCHE DE TRANSFERT INCONDITIONNEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/06\/2025 16:43:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "219252": {
                    "id": "219252",
                    "fields": {
                        "field_ci_horodatage": "13\/06\/2025 16:15",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Si tâche toujours ouverte lundi la fermer de suite car souci réglé (cf dernier comm). Merci !"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/06\/2025 16:43:03"
        },
        "questions_reponses": {
            "303853": {
                "nid": 303853,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Meilleur Taux - CRASSIN - 11\/06\/2025 - 11\/06\/2025 - 15:46",
                "author_uid": 26,
                "created": "2025-06-11 15:46:02",
                "changed": "2025-06-13 16:42:54",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Meilleur Taux - CRASSIN - 11\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-13 15:34:50"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Meilleur Taux - CRASSIN"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "218779": {
                            "id": "218779",
                            "fields": {
                                "field_qr_horodatage": "12\/06\/2025 07:41",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "219005": {
                            "id": "219005",
                            "fields": {
                                "field_qr_horodatage": "13\/06\/2025 09:35",
                                "field_qr_message": "<p>Iwan;<\/p>\r\n\r\n<p>Ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "219217": {
                            "id": "219217",
                            "fields": {
                                "field_qr_horodatage": "13\/06\/2025 12:48",
                                "field_qr_message": "<p>Ok&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "218738": {
                            "id": "218738",
                            "fields": {
                                "field_qr_horodatage": "11\/06\/2025 15:46",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : MEILLEUR TAUX - CRASSIN<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE TOUCHE DE TRANSFERT INCONDITIONNEL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>11\/06\/2025 15:40 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de 2 postes (dt 1 standard) (0229008010). CT avec l'accueil. Elle demande a pouvoir faire les renvois d'appeldepuis son poste vers l'agence de Guipavas. <strong><u>Je demande à AT d'ajouter une touche \"Transfert Guip\" sur le poste standard qui renvoie inconditionnellement vers le standard de Guipavas (0298408043) et une touche pour l'enlever<\/u><\/strong>.&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "218938": {
                            "id": "218938",
                            "fields": {
                                "field_qr_horodatage": "12\/06\/2025 15:34",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>L'utilisatrice m'indique que le renvoi du 0229008010 vers le 0298408043 mais semble renvoyer vers la messagerie de l'agence. Peux tu vérifier stp ?&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "219021": {
                            "id": "219021",
                            "fields": {
                                "field_qr_horodatage": "13\/06\/2025 10:27",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "219241": {
                            "id": "219241",
                            "fields": {
                                "field_qr_horodatage": "13\/06\/2025 15:25",
                                "field_qr_message": "<p>Nico, suite à point avec la cliente : la touche ne fonctionne pas.<\/p>\r\n\r\n<p>Et lorsqu'elle fait le code de renvoi *21*n° de tel vers lequel faire le renvoi puis # en mettant le n° de Guipavas il ne se passe rien alors que lorsqu'elle fait le test en y mettant son n° de mobile perso cela fonctionne ...<\/p>\r\n\r\n<p>Pourrais-tu aussi mettre en manuel le renvoi de St Renan vers Guipavas en le programmant pour à partir de demain jusqu'au 24\/06 inclus ? Car l'agence sera fermée pour congé et impossible de lui faire mettre de notre côté depuis le poste ..<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "219269": {
                            "id": "219269",
                            "fields": {
                                "field_qr_horodatage": "13\/06\/2025 16:42",
                                "field_qr_message": "<p>Nico, suite à notre CT et ta modif&nbsp;je te confimes que c'estok.<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-13 16:42:31"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "303883": {
        "nid": 303883,
        "type": "tache",
        "title": "Tache - BODADOU - 12\/06\/2025",
        "author_uid": 27,
        "created": "2025-06-12 11:40:27",
        "changed": "2025-07-10 21:12:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "218834": {
                    "id": "218834",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Christelle (0221811744).<br \/>\r\nLigne : Cybera, Fixe, Kerne paysages Fouesnant, 0298561929<\/p>\r\n\r\n<p>Christelle m'indique qu'elle vient de se rendre compte que si on appel Fouesnant et que pas de réponse alors il y a un message comme quoi on est sur la messagerie du poste XX et non pas le répondeur message studio indiquant bien que nous sommes chez KERNE ...<\/p>\r\n\r\n<p>Donc quelque chose a du être bougé côté WESTELECOM ...&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/06\/2025 11:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "218870": {
                    "id": "218870",
                    "fields": {
                        "field_description": "<p>J'ai tenté de joindre Steven ce midi pour faire le point, pas de réponse, j'ai donc fait un mail afin qu'il me recontacte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/06\/2025 13:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219223": {
                    "id": "219223",
                    "fields": {
                        "field_description": "<p>CT ce midi avec Steven qui m'indique que rien n'a été demandé de leur côté donc go pour demander à WT de revoir cela.<\/p>\r\n\r\n<p>CT avec Gwenaëlle qui me demande de lui faire suivre un mail Chose faite de suite - cf en PJ avec copie Steven.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2025 13:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219987": {
                    "id": "219987",
                    "fields": {
                        "field_description": "<p>Mail de relance à WT (Gwenaëlle + support tech).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2025 12:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220983": {
                    "id": "220983",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à WESTELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/06\/2025 12:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "223774": {
                    "id": "223774",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/07\/2025 21:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "223775": {
                    "id": "223775",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/07\/2025 21:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[JARDINET PROPIG - FOUESNANT] PAS DE MESSAGE DE REPONDEUR&nbsp;&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/07\/2025 21:12:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/07\/2025 21:12:29"
        }
    },
    "303922": {
        "nid": 303922,
        "type": "tache",
        "title": "Tache - Cornouaille RH & Sterlane RH - 13\/06\/2025",
        "author_uid": 27,
        "created": "2025-06-13 10:59:50",
        "changed": "2025-06-13 16:18:29",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-13 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "219054": {
                    "id": "219054",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, , 0222941110<\/p>\r\n\r\n<p>Mail d'Estelle qui me demande à ce que les horaires de QUIMPER soient modifiés comme suit :<\/p>\r\n\r\n<p>Lundi matin à 8H30<\/p>\r\n\r\n<p>Vendredi soir à 17h30<\/p>\r\n\r\n<p>Tous les jours de 13h30 à 14 h<\/p>\r\n\r\n<p>Mais elle ne me donne pas l'heure de fermeture du midi. Je lui demande donc confirmation de celle ci avant de faire la demande à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2025 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219229": {
                    "id": "219229",
                    "fields": {
                        "field_description": "<p>Retour des <strong><u>horaires à mettre en place sur QUIMPER - AQUILA RH&nbsp;<\/u><\/strong>:<\/p>\r\n\r\n<ul>\r\n\t<li>Lundi au jeudi : 8h30 - 12h30 \/ 14h - 18h<\/li>\r\n\t<li>Vendredi :&nbsp;8h30 - 12h30 \/ 14h - 17h30<\/li>\r\n<\/ul>\r\n\r\n<p>Je demande à ACTIF TELECOM de mettre en place ceux ci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2025 14:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219231": {
                    "id": "219231",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 14:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219249": {
                    "id": "219249",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 16:02",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "219257": {
                    "id": "219257",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 16:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219258": {
                    "id": "219258",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/06\/2025 16:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "219259": {
                    "id": "219259",
                    "fields": {
                        "field_description": "<p>Nécessaire fait pour les changements d'horaires sur QUIMPER.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/06\/2025 16:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219260": {
                    "id": "219260",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/06\/2025 16:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER] CHANGELENT HORAIRES OUVERTURES STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/06\/2025 16:18:05"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/06\/2025 16:18:05"
        },
        "questions_reponses": {
            "303931": {
                "nid": 303931,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH &amp; Sterlane RH - 13\/06\/2025 - 13\/06\/2025 - 14:31",
                "author_uid": 27,
                "created": "2025-06-13 14:31:56",
                "changed": "2025-06-13 16:17:56",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH & Sterlane RH - 13\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-13 14:31:57"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "219250": {
                            "id": "219250",
                            "fields": {
                                "field_qr_horodatage": "13\/06\/2025 16:00",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "219230": {
                            "id": "219230",
                            "fields": {
                                "field_qr_horodatage": "13\/06\/2025 14:31",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CORNOUAILLE RH & STERLANE RH<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[QUIMPER] CHANGELENT HORAIRES OUVERTURES STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>13\/06\/2025 14:28 - L'HELGOUARC'H Julie : <\/strong>Retour des <strong><u>horaires à mettre en place sur QUIMPER - AQUILA RH&nbsp;<\/u><\/strong>:<br\/>\r\n\r\n<ul>\r\n\t<li>Lundi au jeudi : 8h30 - 12h30 \/ 14h - 18h<\/li>\r\n\t<li>Vendredi :&nbsp;8h30 - 12h30 \/ 14h - 17h30<\/li>\r\n<\/ul>\r\n\r\nJe demande à ACTIF TELECOM de mettre en place ceux ci.<br\/>\r\n<\/li><li><strong>13\/06\/2025 10:57 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe, , 0222941110<br\/>\r\n\r\nMail d'Estelle qui me demande à ce que les horaires de QUIMPER soient modifiés comme suit :<br\/>\r\n\r\nLundi matin à 8H30<br\/>\r\n\r\nVendredi soir à 17h30<br\/>\r\n\r\nTous les jours de 13h30 à 14 h<br\/>\r\n\r\nMais elle ne me donne pas l'heure de fermeture du midi. Je lui demande donc confirmation de celle ci avant de faire la demande à ACTIF TELECOM.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-13 16:17:52"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "304108": {
        "nid": 304108,
        "type": "tache",
        "title": "Tache - CAPITAL CONFIANCE - 17\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-17 11:50:02",
        "changed": "2025-06-19 13:14:46",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "219559": {
                    "id": "219559",
                    "fields": {
                        "field_description": "<p>Demande de Mme Hervé pour&nbsp;mise en place de raccourci pour chaque poste fixe :&nbsp;<br \/>\r\n<br \/>\r\n<u><strong>Nico, raccourcis à mettre en place pour tout les postes :&nbsp;<\/strong><\/u><\/p>\r\n\r\n<ul>\r\n\t<li><u><strong>Emilie fixe (MAC&nbsp;249AD891AF6B)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Maëva fixe (MAC 805EC046B6DF)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Rachel fixe (laissé en blanc en prévision de l'installation des deux postes)<\/strong><\/u><\/li>\r\n\t<li><u><strong>1er étage fixe (laissé en blanc en prévision de l'installation des deux postes)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Petit bureau fixe (MAC&nbsp;249AD8697451)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Rachel portable (07 57 76 41 06)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Laure portable (0766865969)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Régis portable (0663949728)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Marie portable (07 57 19 17 56)<\/strong><\/u><\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/06\/2025 11:44",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "219579": {
                    "id": "219579",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 11:50",
                        "field_description_auteur": "Yann"
                    }
                },
                "219678": {
                    "id": "219678",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/06\/2025 17:19",
                        "field_description_auteur": "Yann"
                    }
                },
                "219690": {
                    "id": "219690",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/06\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "219897": {
                    "id": "219897",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "219999": {
                    "id": "219999",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2025 12:58",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "220001": {
                    "id": "220001",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2025 13:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "220003": {
                    "id": "220003",
                    "fields": {
                        "field_description": "<p>Nécessaire fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2025 13:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220004": {
                    "id": "220004",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2025 13:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "220005": {
                    "id": "220005",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/06\/2025 13:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "220006": {
                    "id": "220006",
                    "fields": {
                        "field_description": "Une notification a été envoyée à HERVE Gaëlle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2025 13:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CAPITAL CONFIANCE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MISE EN PLACE BLF POUR TOUT LES POSTES - CAPITAL CONFIANCE QUIMPER&nbsp;&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/06\/2025 13:14:41"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "219885": {
                    "id": "219885",
                    "fields": {
                        "field_ci_horodatage": "18\/06\/2025 17:15",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Faire relance Nico si pas de retour jeudi 12h. "
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/06\/2025 13:14:41"
        },
        "questions_reponses": {
            "304109": {
                "nid": 304109,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - CAPITAL CONFIANCE - 17\/06\/2025 - 17\/06\/2025 - 11:50",
                "author_uid": 26,
                "created": "2025-06-17 11:50:20",
                "changed": "2025-06-19 13:14:37",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - CAPITAL CONFIANCE - 17\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-19 13:13:32"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "CAPITAL CONFIANCE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "220000": {
                            "id": "220000",
                            "fields": {
                                "field_qr_horodatage": "19\/06\/2025 12:16",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>MAC 44DBD26526CC = RACHEL FIXE<\/p>\r\n\r\n<p>MAC 44DBD2651B82 = 1er ETAGE<\/p>\r\n\r\n<p>Tout est OK<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "219578": {
                            "id": "219578",
                            "fields": {
                                "field_qr_horodatage": "17\/06\/2025 11:50",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CAPITAL CONFIANCE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MISE EN PLACE BLF POUR TOUT LES POSTES - CAPITAL CONFIANCE QUIMPER&nbsp;&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>17\/06\/2025 11:44 - CHASSIER Yann : <\/strong>Demande de Mme Hervé pour&nbsp;mise en place de raccourci pour chaque poste fixe :&nbsp;<br \/>\r\n<br \/>\r\n<u><strong>Nico, raccourcis à mettre en place pour tout les postes :&nbsp;<\/strong><\/u><br\/>\r\n\r\n<ul>\r\n\t<li><u><strong>Emilie fixe (MAC&nbsp;249AD891AF6B)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Maëva fixe (MAC 805EC046B6DF)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Rachel fixe (laissé en blanc en prévision de l'installation des deux postes)<\/strong><\/u><\/li>\r\n\t<li><u><strong>1er étage fixe (laissé en blanc en prévision de l'installation des deux postes)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Petit bureau fixe (MAC&nbsp;249AD8697451)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Rachel portable (07 57 76 41 06)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Laure portable (0766865969)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Régis portable (0663949728)<\/strong><\/u><\/li>\r\n\t<li><u><strong>Marie portable (07 57 19 17 56)<\/strong><\/u><\/li>\r\n<\/ul>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "219679": {
                            "id": "219679",
                            "fields": {
                                "field_qr_horodatage": "17\/06\/2025 17:17",
                                "field_qr_message": "<p><u><strong>Rajoute de Mme Herve à l\"instant, si tu peux rajouter également le raccourci suivant sur chaque poste :&nbsp;Françoise portable (0631737249)? Merci Nico et bonne fin de journée !<\/strong><\/u><\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "220002": {
                            "id": "220002",
                            "fields": {
                                "field_qr_horodatage": "19\/06\/2025 13:10",
                                "field_qr_message": "<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-19 13:14:34"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "304192": {
        "nid": 304192,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 18\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-18 11:13:24",
        "changed": "2025-06-20 17:28:25",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "219726": {
                    "id": "219726",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218).<br \/>\r\nAlexia est absente jusqu'à vendredi 20 14h. À sa demande, je bascule sébastien en dernière position sur tout les sites, et la supprime de la liste d'agent disponible.&nbsp;<br \/>\r\n<strong>Remettre Alexia en dernière place sur tout les sites à partir de vendredi 14h.<\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/06\/2025 11:10",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "220247": {
                    "id": "220247",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/06\/2025 17:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "220248": {
                    "id": "220248",
                    "fields": {
                        "field_description": "<p>Alexia replacée dans toutes les files en dernières position. Sébastion en avant dernier sur Créma, Funé, Pontivy et Loudéac<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/06\/2025 17:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "220249": {
                    "id": "220249",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/06\/2025 17:28",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RAJOUT ALEXIA EN DERNIERE PLACE TOUT SITE 3 CX&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/06\/2025 17:27:45"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/06\/2025 17:27:45"
        }
    },
    "304609": {
        "nid": 304609,
        "type": "tache",
        "title": "Tache - Commune de Belle-Isle-en-Terre - 18\/06\/2025",
        "author_uid": 6406,
        "created": "2025-06-18 15:13:55",
        "changed": "2025-06-18 15:13:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "219844": {
                    "id": "219844",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Admin Mairie (0675084828). CT avec Edith. Elle m'indique que le téléphone ne reconnais plus le combiné en Bluetooth. Je lui demande de faire un redémarrage du téléphone via le sparamètres. Test de voix OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/06\/2025 15:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "219845": {
                    "id": "219845",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BERTHOU Edith (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/06\/2025 15:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Commune de Belle-Isle-en-Terre"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[MAIRIE] - MAUVAIS APPAIRAGE DU COMBINE DU T58W<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/06\/2025 15:12:05"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/06\/2025 15:12:05"
        }
    },
    "304610": {
        "nid": 304610,
        "type": "tache",
        "title": "Tache - VITEL MENUISERIES - 18\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-18 16:33:52",
        "changed": "2025-06-23 11:04:52",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "219876": {
                    "id": "219876",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Mobile, Sandra EPIVENET, 0673517355<br \/>\r\nForfait en 20 go mais pas impossible d'utiliser la data internet, réseau non reconnu. Paramètrage des réseaux APN avec Mr Gallard nicolas, sans succès. Envoie d'une nouvelle carte SIM, vérification OK le forfait fonctionne correctement.&nbsp;<br \/>\r\nNuméro de suivi <strong>880000927779851<\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/06\/2025 14:38",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "219878": {
                    "id": "219878",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à GALLARD Nicolas (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/06\/2025 16:33",
                        "field_description_auteur": "Yann"
                    }
                },
                "219895": {
                    "id": "219895",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/06\/2025 17:47",
                        "field_description_auteur": "Yann"
                    }
                },
                "219896": {
                    "id": "219896",
                    "fields": {
                        "field_description": "<p>Revoir avec MR gallard première heure.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/06\/2025 17:46",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "219914": {
                    "id": "219914",
                    "fields": {
                        "field_description": "<p>Je laisse un message à M. GALLARD pour qu'il puisse me recontacter<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2025 09:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "219926": {
                    "id": "219926",
                    "fields": {
                        "field_description": "<p>SIM Swap OK sur nouvelle SIM. Renvoi vers le 0615889262 mis en place et conrôlé. Navigation testée et OK sur la ligne. Envoi SIM ce jour, suivi n° 880000927779851.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2025 10:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "220308": {
                    "id": "220308",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/06\/2025 11:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "220309": {
                    "id": "220309",
                    "fields": {
                        "field_description": "<p>Appel de Sandra, SIM reçue et renvoi supprimé test fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/06\/2025 11:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220310": {
                    "id": "220310",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GALLARD Nicolas (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/06\/2025 11:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "VITEL MENUISERIES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SIM SWAP - 0673517355<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/06\/2025 11:02:25"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/06\/2025 11:02:25"
        }
    },
    "304619": {
        "nid": 304619,
        "type": "tache",
        "title": "Tache - CABINET CPRA - E2CA - 19\/06\/2025",
        "author_uid": 27,
        "created": "2025-06-19 12:03:14",
        "changed": "2025-06-19 12:03:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "219968": {
                    "id": "219968",
                    "fields": {
                        "field_description": "<p>CT avec Sandrine, le standard ouvre actuellement à 8h30, il faut le faire commencer à 9h.<\/p>\r\n\r\n<p>CT avec Nesrine de CYBERA, elle vient de faire le nécessaire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/06\/2025 11:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "219969": {
                    "id": "219969",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GUENNEC Matthieu (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/06\/2025 12:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CABINET CPRA - E2CA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIF HORAIRE OUVERTURE STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/06\/2025 11:59:52"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/06\/2025 11:59:52"
        }
    },
    "305461": {
        "nid": 305461,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 23\/06\/2025",
        "author_uid": 6406,
        "created": "2025-06-23 15:27:47",
        "changed": "2025-06-23 15:27:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "220451": {
                    "id": "220451",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). CT avec Alexia. Changements de place de Sébastien sur plusieur files<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/06\/2025 15:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "220452": {
                    "id": "220452",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/06\/2025 15:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DE FILES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/06\/2025 15:27:01"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/06\/2025 15:27:01"
        }
    },
    "305507": {
        "nid": 305507,
        "type": "tache",
        "title": "Tache - URBATYS - 24\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-24 11:19:58",
        "changed": "2025-07-10 11:45:57",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "220571": {
                    "id": "220571",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Viviane PRAT (0298900493).<br \/>\r\nLigne : Coriolis fixe, Fixe, Fixe Quimper, 0298900493<br \/>\r\n<br \/>\r\nL'utilisateurs Gilles richard rencontre la problèmatique suivante : Il ne peut pas décrocher le premier appel le matin. Récurrence depuis 1 à 2 semaines. Tout le reste fonctionne parfaitement.&nbsp;<br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/06\/2025 11:05",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "220867": {
                    "id": "220867",
                    "fields": {
                        "field_description": "<p>Ticket technique N°779335 ouvert auprès de Coriolis, je suis mis en copie des échanges. Ticket à suivre.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2025 16:53",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "221241": {
                    "id": "221241",
                    "fields": {
                        "field_description": "<p>Ticket n°79335 avec Ahmal de chez Coriolis. Pas de maj pour l'instant, toujours en observation côté opérateur.&nbsp;<br \/>\r\nSuivre le ticket à mon retour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2025 11:26",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223374": {
                    "id": "223374",
                    "fields": {
                        "field_description": "<p>Le premier appel n'est toujours pas possible d'être pris pour Mr Richard Gilles. Coriolis à clos le sujet de son côté, cette anomalie n'est pas génante .&nbsp;<br \/>\r\nVérification à faire de mon côté sur le pc de Gilles Richard pour lever le doute sur les notifications 3CX PWA.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/07\/2025 15:08",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223717": {
                    "id": "223717",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/07\/2025 11:45",
                        "field_description_auteur": "Yann"
                    }
                },
                "223718": {
                    "id": "223718",
                    "fields": {
                        "field_description": "<p>Coriolis nous indique que la problématique est résolue.&nbsp;<br \/>\r\nSi jamais le défaut viendrait à se représenter, effectuer une vérification à distance sur le poste de MR Richard pour vérifier intégration du casque + notification chrome.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2025 11:44",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223719": {
                    "id": "223719",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/07\/2025 11:45",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>GILLES RICHARD - 3CX - IMPOSSILBE DE DECROCHER LE PREMIER APPEL&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/07\/2025 11:44:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/07\/2025 11:44:33"
        }
    },
    "305513": {
        "nid": 305513,
        "type": "tache",
        "title": "Tache - Tromelin - 24\/06\/2025",
        "author_uid": 27,
        "created": "2025-06-24 14:03:39",
        "changed": "2025-06-24 14:03:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "220618": {
                    "id": "220618",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, Standard, 0298208007<\/p>\r\n\r\n<p><strong>Participants:<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Sophie<\/li>\r\n\t<li>Patricia<\/li>\r\n\t<li>Catherine LUCAS<\/li>\r\n\t<li>Caroline CABON<\/li>\r\n\t<li>Annie<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong>Points traités :<\/strong><\/p>\r\n\r\n<ol>\r\n\t<li><strong>Rappel automatique sur 3CX :<\/strong>\r\n\r\n\t<ul>\r\n\t\t<li>Mise en place du rappel automatique pour :\r\n\t\t<ul>\r\n\t\t\t<li>Le standard <strong>Tromelin<\/strong><\/li>\r\n\t\t\t<li>Le standard <strong>Tromelin &amp; Cie<\/strong><\/li>\r\n\t\t<\/ul>\r\n\t\t<\/li>\r\n\t\t<li>Fonctionnement testé et validé.<\/li>\r\n\t\t<li>À observer dans la durée pour évaluer si les correspondants optent pour cette solution.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"2\"><strong>Application 3CX PWA :<\/strong>\r\n\r\n\t<ul>\r\n\t\t<li>Installation de la version <strong>PWA<\/strong> de 3CX pour Sophie, Catherine &amp; Patricia :\r\n\r\n\t\t<ul>\r\n\t\t\t<li>Permettre la visualisation des rappels automatiques (indication <strong>QBC<\/strong> mentionné sur les appels entrants sur le PC)<\/li>\r\n\t\t<\/ul>\r\n\t\t<\/li>\r\n\t\t<li>&nbsp;<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n\t<li><strong>Formation \/ accompagnement :<\/strong>\r\n\t<ul>\r\n\t\t<li>Point de l’usage de 3CX à <strong>Patricia<\/strong> sur son poste fixe, souci notamment sur la manipulation de transfert d’appels supervisé.<\/li>\r\n\t\t<li>Souci au décroché des appels au combiné, il fallait appuyer sur une touche pour répondre à l’appel – redémarrage du poste fait et plus de problématique.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"4\"><strong>Droits accordés à Sophie :<\/strong>\r\n\r\n\t<ul>\r\n\t\t<li>Programmation des <strong>fermetures exceptionnelles<\/strong><\/li>\r\n\t\t<li>Modification des <strong>messages de répondeur<\/strong> pour ces périodes<\/li>\r\n\t\t<li>Changement du <strong>nom d’un utilisateur 3CX<\/strong><\/li>\r\n\t\t<li>Mise à jour des <strong>noms dans le carnet de contacts<\/strong>, certains étant erronés suite à des réattributions de lignes mobiles<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"5\"><strong>Optimisation de la gestion des appels au standard :<\/strong>\r\n\r\n\t<ul>\r\n\t\t<li>Constat : <strong>encombrement du standard<\/strong> lié à des transferts d’appels vers des lignes directes, sans valeur ajoutée pour les standardistes<\/li>\r\n\t\t<li>Suggestion : <strong>revoir les pratiques internes<\/strong> pour favoriser une réponse directe aux appels sur lignes directes, afin de soulager les équipes du standard<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"6\"><strong>Point spécifique avec Caroline Cabon :<\/strong>\r\n\r\n\t<ul>\r\n\t\t<li>Installation de <strong>3CX PWA <\/strong>au lieu du client lourd afin d’avoir le panneau.<\/li>\r\n\t\t<li>Attribution du <strong>droit d’interception des appels<\/strong>, pour permettre à Caroline de prendre ponctuellement des appels sans rejoindre la file<\/li>\r\n\t\t<li><strong>Demande de Caroline<\/strong> : pouvoir faire <strong>sonner son poste en même temps que Sophie<\/strong> dans la file d’appels <strong>Tromelin &amp; Cie<\/strong>, notamment pour assurer une continuité en période de congés\r\n\t\t<ul>\r\n\t\t\t<li><strong>Action à valider avec &nbsp;&nbsp;<a href=\"mailto:r.le-mezo@tromelin.net\" id=\"OWAAM83A734B01A364078B41297513EFAF3FF\">@'Ronan Le Mezo'<\/a><\/strong> avant toute mise en œuvre<\/li>\r\n\t\t<\/ul>\r\n\t\t<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"7\"><strong>Discussion avec Annie – Qualité d’appel via smartphone :<\/strong>\r\n\r\n\t<ul>\r\n\t\t<li>Annie utilise majoritairement <strong>3CX sur son smartphone<\/strong>, connecté en <strong>Wi-Fi<\/strong><\/li>\r\n\t\t<li>Préfère ce mode d’usage malgré la présence d’un casque sur son PC, qu’elle apprécie moins<\/li>\r\n\t\t<li>Problème signalé : <strong>qualité d’appel dégradée<\/strong> via smartphone, probablement lié à une <strong>infrastructure Wi-Fi unifiée non encore revue<\/strong><\/li>\r\n\t\t<li>Aucun souci de qualité quand elle utilise le <strong>casque sur PC<\/strong><\/li>\r\n\t\t<li><strong>Sujet à revoir avec Ronan et IBS<\/strong> pour amélioration de la couverture et stabilité Wi-Fi<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ol>\r\n\t<li value=\"8\"><strong>Redirection des appels du numéro de Ploeren (terminant par 17 00) :<\/strong>\r\n\r\n\t<ul>\r\n\t\t<li>Avant intervention : les appels étaient dirigés en priorité vers <strong>Patricia<\/strong><\/li>\r\n\t\t<li>Modification effectuée : les appels sont désormais dirigés en premier vers <strong>Catherine<\/strong>, conformément à la demande de Catherine ce matin<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ol>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/06\/2025 14:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220620": {
                    "id": "220620",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/06\/2025 14:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RECAP ECRIT DE L'INTERV DU 24 06 MATIN DE JULIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/06\/2025 14:02:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/06\/2025 14:02:59"
        }
    },
    "305518": {
        "nid": 305518,
        "type": "tache",
        "title": "Tache - OUEST UP - 24\/06\/2025",
        "author_uid": 27,
        "created": "2025-06-24 15:31:17",
        "changed": "2025-06-24 21:52:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "220634": {
                    "id": "220634",
                    "fields": {
                        "field_description": "<p>CT avec Yvan :<\/p>\r\n\r\n<p>Ligne : Cybera, Fixe, 0298410019<\/p>\r\n\r\n<p>Demander à CYBERA d'affecter la ligne directe ci dessus directement à Frédéric BERLIVET ext 1128 et si pas de réponse au bout de 30s alors bascule sur le SVI.<\/p>\r\n\r\n<p>Fazire modif côté conf afin que lors des appels entrants les utilisateurs 3CX sachent quel choix a été fait par le client, idem pour le débordement.<\/p>\r\n\r\n<p>A savoir si un client fait le choix 2 qu'il y ait une file avec noté comme ci dessous et idem pour les débordements.<\/p>\r\n\r\n<p>Choix 1&nbsp;&nbsp; &nbsp;SAV<br \/>\r\nChoix 2&nbsp;&nbsp; &nbsp;Location<br \/>\r\nChoix 3&nbsp;&nbsp; &nbsp;Magasin<br \/>\r\nChoix 4&nbsp;&nbsp; &nbsp;Administratif<br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/06\/2025 15:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "220640": {
                    "id": "220640",
                    "fields": {
                        "field_description": "<p>Demande faite à Aminatou par mail avec Yvan en copie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/06\/2025 15:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220702": {
                    "id": "220702",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/06\/2025 21:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "220703": {
                    "id": "220703",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par CYBERA - Aminatou.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/06\/2025 21:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220704": {
                    "id": "220704",
                    "fields": {
                        "field_description": "Une notification a été envoyée à EVENNOU Yvan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/06\/2025 21:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "OUEST UP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>AFFECTATION LIGNE DIRECTE A FREDERIC BERLIVET&nbsp;0298410019 &amp; MODIF SVI<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/06\/2025 21:51:55"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/06\/2025 21:51:55"
        }
    },
    "305519": {
        "nid": 305519,
        "type": "tache",
        "title": "Tache - CAPITAL CONFIANCE - 24\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-24 15:58:06",
        "changed": "2025-06-24 16:47:57",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "220645": {
                    "id": "220645",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, NDI, 0298553738<br \/>\r\n<br \/>\r\nDemande de Madame Hervé de faire sonner le poste de rachel, en plus de celui d'Emilie et Maeva lors d'un appel entrant.<\/p>\r\n\r\n<ol>\r\n\t<li><br \/>\r\n\t<u><strong>Nico, peux-tu faire sonner le poste de Rachel (MAC 44DBD26526CC) en plus de celui de Emilie (MAC&nbsp;249AD891AF6B) et Maeva (MAC 805EC046B6DF) lors d'un appel entrant ?<\/strong><\/u><\/li>\r\n\t<li><u><strong>Egalement, c'est nickel pour les nouveaux raccourcis, hormis les deux premiers qui apparaissent comme&nbsp;\"ligne 1\" et ligne 2\". C'est les raccourcis vers les deux nouveaux postes ou rien à voir ?&nbsp;<\/strong><\/u><\/li>\r\n<\/ol>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/06\/2025 15:47",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "220650": {
                    "id": "220650",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/06\/2025 15:58",
                        "field_description_auteur": "Yann"
                    }
                },
                "220659": {
                    "id": "220659",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/06\/2025 16:35",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "220670": {
                    "id": "220670",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/06\/2025 16:47",
                        "field_description_auteur": "Yann"
                    }
                },
                "220672": {
                    "id": "220672",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/06\/2025 16:47",
                        "field_description_auteur": "Yann"
                    }
                },
                "220673": {
                    "id": "220673",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/06\/2025 16:47",
                        "field_description_auteur": "Yann"
                    }
                },
                "220674": {
                    "id": "220674",
                    "fields": {
                        "field_description": "Une notification a été envoyée à HERVE Gaëlle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/06\/2025 16:47",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CAPITAL CONFIANCE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION SONNERIE POSTE FIXE LORS D'UN&nbsp;ENTRANT + VERIFICATION BLF&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/06\/2025 16:47:52"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/06\/2025 16:47:52"
        },
        "questions_reponses": {
            "305520": {
                "nid": 305520,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - CAPITAL CONFIANCE - 24\/06\/2025 - 24\/06\/2025 - 15:58",
                "author_uid": 26,
                "created": "2025-06-24 15:58:22",
                "changed": "2025-06-24 16:47:38",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - CAPITAL CONFIANCE - 24\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-24 16:47:17"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "CAPITAL CONFIANCE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "220660": {
                            "id": "220660",
                            "fields": {
                                "field_qr_horodatage": "24\/06\/2025 16:32",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Ok poste ajouté, les touches de ligne c'est la gestion des&nbsp;lignes possibles, des appels en cours.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "220649": {
                            "id": "220649",
                            "fields": {
                                "field_qr_horodatage": "24\/06\/2025 15:58",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CAPITAL CONFIANCE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MODIFICATION SONNERIE POSTE FIXE LORS D'UN&nbsp;ENTRANT + VERIFICATION BLF&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>24\/06\/2025 15:47 - CHASSIER Yann : <\/strong>Ligne : Actif Telecom, Fixe et Internet, NDI, 0298553738<br \/>\r\n<br \/>\r\nDemande de Madame Hervé de faire sonner le poste de rachel, en plus de celui d'Emilie et Maeva lors d'un appel entrant.<br\/>\r\n\r\n<ol>\r\n\t<li><br \/>\r\n\t<u><strong>Nico, peux-tu faire sonner le poste de Rachel (MAC 44DBD26526CC) en plus de celui de Emilie (MAC&nbsp;249AD891AF6B) et Maeva (MAC 805EC046B6DF) lors d'un appel entrant ?<\/strong><\/u><\/li>\r\n\t<li><u><strong>Egalement, c'est nickel pour les nouveaux raccourcis, hormis les deux premiers qui apparaissent comme&nbsp;\"ligne 1\" et ligne 2\". C'est les raccourcis vers les deux nouveaux postes ou rien à voir ?&nbsp;<\/strong><\/u><\/li>\r\n<\/ol>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "220671": {
                            "id": "220671",
                            "fields": {
                                "field_qr_horodatage": "24\/06\/2025 16:41",
                                "field_qr_message": "<p>Ok merci pour les précisions ! Merci Nico !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-24 16:47:30"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "305521": {
        "nid": 305521,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 24\/06\/2025",
        "author_uid": 27,
        "created": "2025-06-24 16:44:05",
        "changed": "2025-07-15 14:52:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "220666": {
                    "id": "220666",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Nathalie SIMON (0298445979).<br \/>\r\nLigne : Actif Telecom, Fixe, Standard, 0298445979<\/p>\r\n\r\n<p>Faire renvoi du n° ci dessus vers le n° de \"Marc Antoine\" à savoir le 02.98.98.79.53 - du 26\/06 au soir jusqu'au 15\/07 au soir<\/p>\r\n\r\n<p>J'ai indiqué le code de renvoi à Nathalie mais elle préfère que celui ci soit fait côté opérateur car de son côté des coupures enedis sont prévu durant la période ...<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/06\/2025 16:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "220909": {
                    "id": "220909",
                    "fields": {
                        "field_description": "<p><strong><u>Je demande à l'opérateur de mettre un renvoie d'appel pour le 0298445979&nbsp;vers le numéro&nbsp;0298987953&nbsp; à partir de ce soir 18h et jusqu'au 15\/07 inclus.&nbsp;<\/u><\/strong><br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/06\/2025 09:20",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "220911": {
                    "id": "220911",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/06\/2025 10:02",
                        "field_description_auteur": "Yann"
                    }
                },
                "220991": {
                    "id": "220991",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/06\/2025 13:04",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "221187": {
                    "id": "221187",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/06\/2025 09:37",
                        "field_description_auteur": "Yann"
                    }
                },
                "221188": {
                    "id": "221188",
                    "fields": {
                        "field_description": "<p>Appel test ok.&nbsp;<br \/>\r\nVérifier bon lever du renvoie le 16\/07.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2025 09:37",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223980": {
                    "id": "223980",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Nathalie SIMON (0298445979).<br \/>\r\n<strong><u>Demande initiale de&nbsp;renvoie d'appel pour le&nbsp;0298445979&nbsp;vers le numéro&nbsp;0298987953&nbsp; jusqu'au 15\/07 inclus. Reprise plus tôt. Nico, peux tu lever le renvoie d'appel dès à présent ? Merci !<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 10:20",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223982": {
                    "id": "223982",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2025 10:22",
                        "field_description_auteur": "Yann"
                    }
                },
                "223991": {
                    "id": "223991",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2025 10:35",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "223994": {
                    "id": "223994",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2025 10:45",
                        "field_description_auteur": "Yann"
                    }
                },
                "223996": {
                    "id": "223996",
                    "fields": {
                        "field_description": "<p><u><strong>Nico, en passant un appel test sur le&nbsp;<a href=\"https:\/\/extranet.softwhere.biz\/tache\/tache-studio-en-tete-24062025\" target=\"_blank\" tcxhref=\"0298445979\" title=\"Call 0298445979 via 3CX\">02.98.44.59.79<\/a>, j'arrive sur le portable de Mr Simmon,&nbsp;<a href=\"https:\/\/extranet.softwhere.biz\/tache\/tache-studio-en-tete-24062025\" target=\"_blank\" tcxhref=\"0622111117\" title=\"Call 0622111117 via 3CX\">06.22.11.11.17<\/a>, et non à l'agence. Le renvoie d'appel est pourtant bien levé ? Merci !<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 10:47",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223998": {
                    "id": "223998",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2025 10:49",
                        "field_description_auteur": "Yann"
                    }
                },
                "224016": {
                    "id": "224016",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2025 13:16",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "224032": {
                    "id": "224032",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2025 14:52",
                        "field_description_auteur": "Yann"
                    }
                },
                "224034": {
                    "id": "224034",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/07\/2025 14:52",
                        "field_description_auteur": "Yann"
                    }
                },
                "224035": {
                    "id": "224035",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2025 14:52",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROGRAMMER UN RENVOI D'APPEL&nbsp;0298445979 VERS 0298987953 DU 26\/06 AU15\/07<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/07\/2025 14:52:37"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "220668": {
                    "id": "220668",
                    "fields": {
                        "field_ci_horodatage": "24\/06\/2025 16:30",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Faire la demande à Nico stp via QR et tester que le renvoi est ok vendredi matin"
                    }
                },
                "221007": {
                    "id": "221007",
                    "fields": {
                        "field_ci_horodatage": "26\/06\/2025 15:00",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Vérification à faire demain matin "
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/07\/2025 14:52:37"
        },
        "questions_reponses": {
            "305650": {
                "nid": 305650,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 24\/06\/2025 - 26\/06\/2025 - 10:02",
                "author_uid": 26,
                "created": "2025-06-26 10:02:19",
                "changed": "2025-06-27 09:37:31",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 24\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-26 10:02:19"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "220992": {
                            "id": "220992",
                            "fields": {
                                "field_qr_horodatage": "26\/06\/2025 13:01",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "220910": {
                            "id": "220910",
                            "fields": {
                                "field_qr_horodatage": "26\/06\/2025 10:02",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PROGRAMMER UN RENVOI D'APPEL&nbsp;0298445979 VERS 0298987953 DU 26\/06 AU15\/07<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>26\/06\/2025 09:20 - CHASSIER Yann : <\/strong><strong><u>Je demande à l'opérateur de mettre un renvoie d'appel pour le 0298445979&nbsp;vers le numéro&nbsp;0298987953&nbsp; à partir de ce soir 18h et jusqu'au 15\/07 inclus.&nbsp;<\/u><\/strong><br \/>\r\n&nbsp;<br\/>\r\n<\/li><li><strong>24\/06\/2025 16:36 - L'HELGOUARC'H Julie : <\/strong>Appel téléphonique de la part de Nathalie SIMON (0298445979).<br \/>\r\nLigne : Actif Telecom, Fixe, Standard, 0298445979<br\/>\r\n\r\nFaire renvoi du n° ci dessus vers le n° de \"Marc Antoine\" à savoir le 02.98.98.79.53 - du 26\/06 au soir jusqu'au 15\/07 au soir<br\/>\r\n\r\nJ'ai indiqué le code de renvoi à Nathalie mais elle préfère que celui ci soit fait côté opérateur car de son côté des coupures enedis sont prévu durant la période ...<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-27 09:37:22"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "309543": {
                "nid": 309543,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 24\/06\/2025 - 15\/07\/2025 - 10:22",
                "author_uid": 26,
                "created": "2025-07-15 10:22:02",
                "changed": "2025-07-15 10:45:16",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 24\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-07-15 10:22:02"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "223992": {
                            "id": "223992",
                            "fields": {
                                "field_qr_horodatage": "15\/07\/2025 10:34",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Ok fait<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "223981": {
                            "id": "223981",
                            "fields": {
                                "field_qr_horodatage": "15\/07\/2025 10:22",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PROGRAMMER UN RENVOI D'APPEL&nbsp;0298445979 VERS 0298987953 DU 26\/06 AU15\/07<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/07\/2025 10:20 - CHASSIER Yann : <\/strong>Appel téléphonique de la part de Nathalie SIMON (0298445979).<br \/>\r\n<strong><u>Demande initiale de&nbsp;renvoie d'appel pour le&nbsp;0298445979&nbsp;vers le numéro&nbsp;0298987953&nbsp; jusqu'au 15\/07 inclus. Reprise plus tôt. Nico, peux tu lever le renvoie d'appel dès à présent ? Merci !<\/u><\/strong><br\/>\r\n<\/li><li><strong>27\/06\/2025 09:37 - CHASSIER Yann : <\/strong>Appel test ok.&nbsp;<br \/>\r\nVérifier bon lever du renvoie le 16\/07.&nbsp;<br\/>\r\n<\/li><li><strong>27\/06\/2025 09:37 - CHASSIER Yann : <\/strong>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "223995": {
                            "id": "223995",
                            "fields": {
                                "field_qr_horodatage": "15\/07\/2025 10:45",
                                "field_qr_message": "<p>Nickel merci !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-07-15 10:45:05"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            },
            "309544": {
                "nid": 309544,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 24\/06\/2025 - 15\/07\/2025 - 10:49",
                "author_uid": 26,
                "created": "2025-07-15 10:49:37",
                "changed": "2025-07-15 14:52:04",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 24\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-07-15 10:49:38"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "224017": {
                            "id": "224017",
                            "fields": {
                                "field_qr_horodatage": "15\/07\/2025 13:14",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Il y avait un renvoi actiff depuis le poste standard en plus de la plage exceptionnel.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "223997": {
                            "id": "223997",
                            "fields": {
                                "field_qr_horodatage": "15\/07\/2025 10:49",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>PROGRAMMER UN RENVOI D'APPEL&nbsp;0298445979 VERS 0298987953 DU 26\/06 AU15\/07<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/07\/2025 10:47 - CHASSIER Yann : <\/strong><u><strong>Nico, en passant un appel test sur le&nbsp;<a href=\"https:\/\/extranet.softwhere.biz\/tache\/tache-studio-en-tete-24062025\" target=\"_blank\" tcxhref=\"0298445979\" title=\"Call 0298445979 via 3CX\">02.98.44.59.79<\/a>, j'arrive sur le portable de Mr Simmon,&nbsp;<a href=\"https:\/\/extranet.softwhere.biz\/tache\/tache-studio-en-tete-24062025\" target=\"_blank\" tcxhref=\"0622111117\" title=\"Call 0622111117 via 3CX\">06.22.11.11.17<\/a>, et non à l'agence. Le renvoie d'appel est pourtant bien levé ? Merci !<\/strong><\/u><br\/>\r\n<\/li><li><strong>15\/07\/2025 10:45 - CHASSIER Yann : <\/strong>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<br\/>\r\n<\/li><li><strong>15\/07\/2025 10:35 - Delobelle Nicolas : <\/strong>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "224033": {
                            "id": "224033",
                            "fields": {
                                "field_qr_horodatage": "15\/07\/2025 14:51",
                                "field_qr_message": "<p>Ok merci Nico !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-07-15 14:51:49"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "305640": {
        "nid": 305640,
        "type": "tache",
        "title": "Tache - AB Energie - 25\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-25 16:29:46",
        "changed": "2025-06-25 17:31:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "220855": {
                    "id": "220855",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part Kevin, mediabureautique.<br \/>\r\n<br \/>\r\nNico, un technicien info est en train de faire le démenagement du pare-feu sur le site&nbsp;SEA - AB Energie.<br \/>\r\n<u><strong>Il voudrait être mis en relation avec toi pour reconfigurer la plage IP du ZYXEL.<br \/>\r\nJe te laisse ses coordonnées, si tu veux le joindre il est disponible jusqu'à 17h.&nbsp;&nbsp;<br \/>\r\nContact :&nbsp;0608131482 -&nbsp;kevin.c@mediabureautique.fr&nbsp;<br \/>\r\n<br \/>\r\nDis mois quand c'est ok pour toi, que je ferme la QR<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/06\/2025 16:24",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "220858": {
                    "id": "220858",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/06\/2025 16:29",
                        "field_description_auteur": "Yann"
                    }
                },
                "220873": {
                    "id": "220873",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/06\/2025 17:30",
                        "field_description_auteur": "Yann"
                    }
                },
                "220874": {
                    "id": "220874",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/06\/2025 17:31",
                        "field_description_auteur": "Yann"
                    }
                },
                "220875": {
                    "id": "220875",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DOYEZ Elisa (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/06\/2025 17:31",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AB Energie"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CONFIGURATION DEMEMANGEMENT FW&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/06\/2025 17:30:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/06\/2025 17:30:56"
        },
        "questions_reponses": {
            "305641": {
                "nid": 305641,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - AB Energie - 25\/06\/2025 - 25\/06\/2025 - 16:29",
                "author_uid": 26,
                "created": "2025-06-25 16:29:56",
                "changed": "2025-06-25 17:30:35",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - AB Energie - 25\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-25 16:29:56"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "AB Energie"
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "220857": {
                            "id": "220857",
                            "fields": {
                                "field_qr_horodatage": "25\/06\/2025 16:29",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : AB ENERGIE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>CONFIGURATION DEMEMANGEMENT FW&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>25\/06\/2025 16:24 - CHASSIER Yann : <\/strong>Appel téléphonique de la part Kevin, mediabureautique.<br \/>\r\n<br \/>\r\nNico, un technicien info est en train de faire le démenagement du pare-feu sur le site&nbsp;SEA - AB Energie.<br \/>\r\n<u><strong>Il voudrait être mis en relation avec toi pour reconfigurer la plage IP du ZYXEL.<br \/>\r\nJe te laisse ses coordonnées, si tu veux le joindre il est disponible jusqu'à 17h.&nbsp;&nbsp;<br \/>\r\nContact :&nbsp;0608131482 -&nbsp;kevin.c@mediabureautique.fr&nbsp;<br \/>\r\n<br \/>\r\nDis mois quand c'est ok pour toi, que je ferme la QR<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-25 17:30:30"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "305875": {
        "nid": 305875,
        "type": "tache",
        "title": "Tache - SAS ROGER ROUDAUT - 26\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-26 17:40:00",
        "changed": "2025-07-01 16:03:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "221169": {
                    "id": "221169",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gaelle ROUDAUT-LE PABIC (0610185793).<br \/>\r\nLigne : Coriolis, Fixe, Standard, 0298681983<br \/>\r\n<br \/>\r\nFixe HS depuos une demie heure\/ Une heure. Relai avec Coriolis en cours. Demande de renvoie sur mobile.&nbsp;(0610185793).&nbsp;<br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/06\/2025 17:29",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "221186": {
                    "id": "221186",
                    "fields": {
                        "field_description": "<p>Passage de Fabrice sur site. LE mitel n'est pas reprogrammable à distance. Il essaye de faire revenir le standard, puis une fois fait, faire remonter les postes fixes un par un.&nbsp;<br \/>\r\nUne fois le standard opérationnel, on doit m'appeler pour que je lève le renvoie d'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2025 09:34",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "221199": {
                    "id": "221199",
                    "fields": {
                        "field_description": "<p>Modification de renvoie sur le portable 0750755981.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2025 10:04",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "221299": {
                    "id": "221299",
                    "fields": {
                        "field_description": "<p>Renvoi d'appel levé. Morgan de chez Westelecom à réussi à faire remonter le standard avec une solution provisoire. Tout les autres postes ne sont pas remontés. Westelecom intervient de nouveau lundi matin. Faire un suivi de la tâche en début de semaine pour s'assurer que tout est ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2025 17:08",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "222212": {
                    "id": "222212",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/07\/2025 16:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "222213": {
                    "id": "222213",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROUDAUT-LE PABIC Gaelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/07\/2025 16:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS ROGER ROUDAUT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>FIXE HS - ECF LANDIVISIAU&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/07\/2025 16:03:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/07\/2025 16:03:44"
        }
    },
    "305887": {
        "nid": 305887,
        "type": "tache",
        "title": "Tache - KERIOTEL - 27\/06\/2025",
        "author_uid": 6406,
        "created": "2025-06-27 13:42:30",
        "changed": "2025-06-30 10:31:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-06-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "221273": {
                    "id": "221273",
                    "fields": {
                        "field_description": "<p>Mail de Mme LE LAY indiquant ne plus pouvoir sortir d'appels.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2025 13:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "221357": {
                    "id": "221357",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/06\/2025 10:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "221358": {
                    "id": "221358",
                    "fields": {
                        "field_description": "<p>Cybera indique que l'incident est traité.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/06\/2025 10:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "221359": {
                    "id": "221359",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/06\/2025 10:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERODET] - APPELS SORTANTS IMPOSSIBLES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/06\/2025 10:02:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/06\/2025 10:02:32"
        }
    },
    "305893": {
        "nid": 305893,
        "type": "tache",
        "title": "Tache - OUEST UP - 30\/06\/2025",
        "author_uid": 7180,
        "created": "2025-06-27 16:15:16",
        "changed": "2025-07-03 15:36:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "221292": {
                    "id": "221292",
                    "fields": {
                        "field_description": "<p>Appel téléphonique d'Yvan.&nbsp;<br \/>\r\nIl n'arrive pas à paramètrer le 3CX sur les deux mobiles Samsung de ses techniciens. Lors d'un appel, le téléphone n'affiche pas la notification d'appel 3cx.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/06\/2025 16:05",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "221351": {
                    "id": "221351",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/06\/2025 10:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "221352": {
                    "id": "221352",
                    "fields": {
                        "field_description": "<p>CT avec Yvan, souci sur les extentions 1130 &amp; 1131. Je leur fait un chat 3CX sur mon extention OUEST UP afin de leur demander de vérifier que l'optimisation de la baterie ne soit pas active et que l'usage en arrière plan soit autorisé. Si toujours pas ok alors mettre en plus le mode \"garder actif\".<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/06\/2025 10:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222058": {
                    "id": "222058",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Yvan EVENNOU (0671917192) afin de savoir si le nécessaire a été fait. Pas de réponse, je lui laisse donc un MV.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2025 10:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222065": {
                    "id": "222065",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Yvan EVENNOU (0671917192), il ne sait pas si les techs ont fait le nécessaire. Il doit faire un point ce jour et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2025 10:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222476": {
                    "id": "222476",
                    "fields": {
                        "field_description": "<p>Mail à Yvan pour relance.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/07\/2025 15:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222515": {
                    "id": "222515",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/07\/2025 15:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "222516": {
                    "id": "222516",
                    "fields": {
                        "field_description": "<p>OK pour Yvan.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/07\/2025 15:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222517": {
                    "id": "222517",
                    "fields": {
                        "field_description": "Une notification a été envoyée à EVENNOU Yvan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/07\/2025 15:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "OUEST UP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PARAMATRAGE 3CX SAMSUNG&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/07\/2025 15:36:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "221293": {
                    "id": "221293",
                    "fields": {
                        "field_ci_horodatage": "27\/06\/2025 16:00",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Coucou Julie ! \r\nJ'ai voulu le faire vendredi soir avec Yvan mais pas dispo, il était sur la route. Il a certainement mal paramétré ses samsungs, il faudrait prendre la main dessus via teamviewer pour vérifier ça :) Il va sans doute appeler lundi matin. \r\nSi tu es trop juste en tâche, la donner à Iwan, je lui ai expliqué de vive voix vendredi après midi :) "
                    }
                },
                "222477": {
                    "id": "222477",
                    "fields": {
                        "field_ci_horodatage": "03\/07\/2025 15:15",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Relancer Yvan afin de s'assurer que tout est ok."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/07\/2025 15:36:02"
        }
    },
    "305914": {
        "nid": 305914,
        "type": "tache",
        "title": "Tache - Cornouaille RH & Sterlane RH - 30\/06\/2025",
        "author_uid": 6406,
        "created": "2025-06-30 09:26:19",
        "changed": "2025-07-02 11:09:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "221331": {
                    "id": "221331",
                    "fields": {
                        "field_description": "<p>Mail d'Estelle indiquant que le standard des agences sonne dès 8h30 le lundi or elle ouvrent à 9h le lundi.&nbsp;<\/p>\r\n\r\n<p><strong><u>Je demande à AT devérifier les horaire d'ouverture des deux standards (0222941110 &amp;&nbsp;0257810120) :<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>- Lundi 9h - 12h30 et 14h - 18h<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>- Mardi au jeudi : 8h30 - 12h30 et 14h 18h<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>- Vendredi : 8h30 - 12h30 et 14h - 17h30<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>- Samedi et dimanche : fermé<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/06\/2025 09:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "221333": {
                    "id": "221333",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/06\/2025 09:26",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "221347": {
                    "id": "221347",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/06\/2025 10:14",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "221360": {
                    "id": "221360",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/06\/2025 10:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "222276": {
                    "id": "222276",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/07\/2025 11:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "222277": {
                    "id": "222277",
                    "fields": {
                        "field_description": "<p>AT confirme que tout est OK. Il y avait effectivement un probleme pour le lundi matin sur Quimper.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2025 11:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "222278": {
                    "id": "222278",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/07\/2025 11:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[AQUILA RH - STERLANE RH] - MODIFICATION DES HORAIRES DU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/07\/2025 11:01:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/07\/2025 11:01:06"
        },
        "questions_reponses": {
            "305915": {
                "nid": 305915,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH &amp; Sterlane RH - 30\/06\/2025 - 30\/06\/2025 - 09:26",
                "author_uid": 26,
                "created": "2025-06-30 09:26:31",
                "changed": "2025-06-30 10:32:08",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH & Sterlane RH - 30\/06\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-06-30 09:26:31"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "221348": {
                            "id": "221348",
                            "fields": {
                                "field_qr_horodatage": "30\/06\/2025 10:11",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>A part le lundi matin pour le&nbsp;0222941110 c'était déjà ces horaires<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "221332": {
                            "id": "221332",
                            "fields": {
                                "field_qr_horodatage": "30\/06\/2025 09:26",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CORNOUAILLE RH & STERLANE RH<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[AQUILA RH - STERLANE RH] - MODIFICATION DES HORAIRES DU STANDARD<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>30\/06\/2025 09:19 - BALBOT Iwan : <\/strong>Mail d'Estelle indiquant que le standard des agences sonne dès 8h30 le lundi or elle ouvrent à 9h le lundi.&nbsp;<br\/>\r\n\r\n<strong><u>Je demande à AT devérifier les horaire d'ouverture des deux standards (0222941110 &amp;&nbsp;0257810120) :<\/u><\/strong><br\/>\r\n\r\n<strong><u>- Lundi 9h - 12h30 et 14h - 18h<\/u><\/strong><br\/>\r\n\r\n<strong><u>- Mardi au jeudi : 8h30 - 12h30 et 14h 18h<\/u><\/strong><br\/>\r\n\r\n<strong><u>- Vendredi : 8h30 - 12h30 et 14h - 17h30<\/u><\/strong><br\/>\r\n\r\n<strong><u>- Samedi et dimanche : fermé<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "221361": {
                            "id": "221361",
                            "fields": {
                                "field_qr_horodatage": "30\/06\/2025 10:31",
                                "field_qr_message": "<p>Bonjour Nico et merci<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-06-30 10:31:46"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "306403": {
        "nid": 306403,
        "type": "tache",
        "title": "Tache - Tromelin - 30\/06\/2025",
        "author_uid": 27,
        "created": "2025-06-30 16:38:50",
        "changed": "2025-07-10 14:17:46",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-06-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "221647": {
                    "id": "221647",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, Standard, 0298208007<\/p>\r\n\r\n<p>Catherine m'indique qu'elle n'a plus les appels entrants sur son poste fixe, elle est obligé de les intercepter. Pour autant elle est bien connectée au 2 files d'appels. Et poste fixe redémarré à ma demande.<\/p>\r\n\r\n<p>Emna de CYBERA est sur le sujet et voit cela avec Catherine en ce moment même.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/06\/2025 16:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222057": {
                    "id": "222057",
                    "fields": {
                        "field_description": "<p>CT avec Cyril W de CYBERA. Ils sont toujours sur le sujet car pour le moment ne cerne pas d'où vient le souci sachant que tous les paramétrages sont ok. Un ticket est donc en cours côté 3CX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2025 10:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222238": {
                    "id": "222238",
                    "fields": {
                        "field_description": "<p>CT avec Catherine, elle signale des coupures lors des appels entrants et internes. Je transmets l'information à Nesrine de Cybera. Elle mets la ligne sous supervision et va contacter Catherine directement. Par précaution, j'ai demandé des horodatages à Carherine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "222654": {
                    "id": "222654",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/07\/2025 12:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "222655": {
                    "id": "222655",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). Suite aux points et actions de CYBERA suite à mes relances auprès de CYBERA tout semble ok et résolu.&nbsp;<\/p>\r\n\r\n<p>J'indique à Sophie de ne surtout pas hésiter à revenir vers nous (et privilégier adresse sw-support) en cas de souci ou appel vers notre fixe pour que tout le monde ait la visu et pas mon adresse perso.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/07\/2025 11:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222656": {
                    "id": "222656",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/07\/2025 12:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "223572": {
                    "id": "223572",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/07\/2025 09:49",
                        "field_description_auteur": "Yann"
                    }
                },
                "223573": {
                    "id": "223573",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Ronan LE MEZO (0787064268).<br \/>\r\nIl m'informe que le soucis d'utilisation n'est pas réglé. Défaut d'utilisation constaté encore lundi et mardi, la sorti son et voix et extremement dégradé.&nbsp;<br \/>\r\nRelai fait avec Emna ce matin de Cybera, Mme Lucas Catherine, extension 4225 va être recontacté dans l'immédiat.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2025 09:41",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223646": {
                    "id": "223646",
                    "fields": {
                        "field_description": "<p>Commande du casque WH68effectué par Cybera, réception demain.&nbsp;<br \/>\r\nSuivi à effectuer pour controle de la bonne intégration sur son extension.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2025 14:15",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223743": {
                    "id": "223743",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/07\/2025 14:17",
                        "field_description_auteur": "Yann"
                    }
                },
                "223744": {
                    "id": "223744",
                    "fields": {
                        "field_description": "<p>Confirmation de la réception du&nbsp;casque par Mme Lucas, tout est à nouveau ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2025 14:16",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223745": {
                    "id": "223745",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/07\/2025 14:17",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SOUCI POSTE CATHERINE LUCAS EXT 4224<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/07\/2025 14:16:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "222059": {
                    "id": "222059",
                    "fields": {
                        "field_ci_horodatage": "01\/07\/2025 10:15",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Faire suivi auprès de CYBERA."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/07\/2025 14:16:59"
        }
    },
    "306811": {
        "nid": 306811,
        "type": "tache",
        "title": "Tache - DOCTEUR XAVIER BRIANCEAU - 01\/07\/2025",
        "author_uid": 6406,
        "created": "2025-07-01 09:47:57",
        "changed": "2025-07-02 11:14:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "222047": {
                    "id": "222047",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil qui m'indique que les postes ont été inversés. Du coup, elle ne peut plus transférer le appels et le poste ne sonne plus dans le bureau du médecin. Le poste accueil porte la MAC n°249AD891244B.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2025 09:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "222061": {
                    "id": "222061",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/07\/2025 10:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "222062": {
                    "id": "222062",
                    "fields": {
                        "field_description": "<p>Je demande à AT de vérifier la configuration sachant que les postes ont été inversés. Je demande également l'ajout d'une touche de transfert vers le DECT sur le poste accueil<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2025 10:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "222063": {
                    "id": "222063",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/07\/2025 10:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "222081": {
                    "id": "222081",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/07\/2025 11:34",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "222120": {
                    "id": "222120",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/07\/2025 12:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "222147": {
                    "id": "222147",
                    "fields": {
                        "field_description": "<p>Appel de l'opérateur, il vient de mettre la touche BLF.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2025 14:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222239": {
                    "id": "222239",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/07\/2025 09:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "222241": {
                    "id": "222241",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil. Pas de touche de transfert. Je demande à AT de me confirmer que la touche a bien été mise en place.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2025 09:44",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "222261": {
                    "id": "222261",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/07\/2025 10:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "222263": {
                    "id": "222263",
                    "fields": {
                        "field_description": "<p>CTavec AT. La touche DECT permet le transfert vers le téléphone du bureau du Dr. Je tente de joindre l'accueil mais sans succès.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2025 10:41",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "222279": {
                    "id": "222279",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/07\/2025 11:14",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "222280": {
                    "id": "222280",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil. Je lui indique que la touche DECT permet de réaliser les transferts d'appel. Le téléphone du Dr sonne également.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2025 11:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "222281": {
                    "id": "222281",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIANCEAU Xavier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/07\/2025 11:14",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DOCTEUR XAVIER BRIANCEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TRANSFERTS D'APPELS IMPOSSIBLES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/07\/2025 11:13:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/07\/2025 11:13:18"
        },
        "questions_reponses": {
            "306813": {
                "nid": 306813,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DOCTEUR XAVIER BRIANCEAU - 01\/07\/2025 - 01\/07\/2025 - 10:44",
                "author_uid": 6406,
                "created": "2025-07-01 10:44:30",
                "changed": "2025-07-02 10:41:29",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DOCTEUR XAVIER BRIANCEAU - 01\/07\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-07-02 09:43:50"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DOCTEUR XAVIER BRIANCEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "222082": {
                            "id": "222082",
                            "fields": {
                                "field_qr_horodatage": "01\/07\/2025 11:22",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Peux-tu me préciser de quel client il s'agit ou au moins le numéro de téléphone stp.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "222145": {
                            "id": "222145",
                            "fields": {
                                "field_qr_horodatage": "01\/07\/2025 12:39",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>ok<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "222064": {
                            "id": "222064",
                            "fields": {
                                "field_qr_horodatage": "01\/07\/2025 10:35",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Les postes ont été inversés chez notre client.&nbsp;<\/p>\r\n\r\n<p>Le poste filaire (MAC n°249AD891244B) est maintenant à l'accueil. Peux tu ajouter une touche&nbsp;\"Transfert Doc\" sur le poste filaire pour transférer les appels vers le DECT (MAC 249AD8DA4F4D)&nbsp;stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "222121": {
                            "id": "222121",
                            "fields": {
                                "field_qr_horodatage": "01\/07\/2025 12:32",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Dr BRIANCEAU Xavier :&nbsp;<a href=\"https:\/\/extranet.softwhere.biz\/docteur-xavier-brianceau\" target=\"_blank\" tcxhref=\"0222941250\" title=\"Call 0222941250 via 3CX\">02.22.94.12.50<\/a><\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "222240": {
                            "id": "222240",
                            "fields": {
                                "field_qr_horodatage": "02\/07\/2025 09:42",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Je viens d'avoir le client. Il m'indique ne pas avoir la touche de transfert. Tu l'as appelé différemment ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "222262": {
                            "id": "222262",
                            "fields": {
                                "field_qr_horodatage": "02\/07\/2025 10:41",
                                "field_qr_message": "<p>Vu par tel<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-07-02 10:41:04"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "306814": {
        "nid": 306814,
        "type": "tache",
        "title": "Tache - OUEST UP - 01\/07\/2025",
        "author_uid": 27,
        "created": "2025-07-01 10:53:23",
        "changed": "2025-07-01 10:53:23",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "222068": {
                    "id": "222068",
                    "fields": {
                        "field_description": "<p>Appel d'Yvan qui me demande de mettre Yann SOREL au choix location à la place de lui même.<\/p>\r\n\r\n<p>J'ai donc fait le nécessaire de suite en étant en ligne avec Yvan.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2025 10:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222069": {
                    "id": "222069",
                    "fields": {
                        "field_description": "Une notification a été envoyée à EVENNOU Yvan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/07\/2025 10:53",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "OUEST UP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT DESTINATAIRE CHOIX LOCATION SUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/07\/2025 10:52:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/07\/2025 10:52:26"
        }
    },
    "306819": {
        "nid": 306819,
        "type": "tache",
        "title": "Tache - Diagnostic Immobilier de l'Odet - 01\/07\/2025",
        "author_uid": 27,
        "created": "2025-07-01 11:29:35",
        "changed": "2025-07-16 20:40:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "222080": {
                    "id": "222080",
                    "fields": {
                        "field_description": "<p>Idem que Clémence pour le profil 3CX et a mettre aussi à la file d'appels - Création d'une extention pour Mélanie qui arrive en poste le 15\/07. Point prévu avec Nolwenn le 08\/07 pour créa de l'exention car pas de BAL pour le moment pour Mélanie.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/07\/2025 11:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "223215": {
                    "id": "223215",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Nolwenn JOUAN (0221814480). L'adresse mail n'a pas encore été créée, Nolwenn devrait revenir vers nous vendredi pour la création de l'extention.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/07\/2025 09:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "224167": {
                    "id": "224167",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/07\/2025 20:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "224168": {
                    "id": "224168",
                    "fields": {
                        "field_description": "<p>Mail de Nolwenn, extention 1004 créée.Et auout dans la file ACCUEIL en 2nde position.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/07\/2025 20:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "224169": {
                    "id": "224169",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE DIRAISON Alexandre (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/07\/2025 20:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Diagnostic Immobilier de l'Odet"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CREA EXTENTION 3CX MELANIE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/07\/2025 20:39:22"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/07\/2025 20:39:22"
        }
    },
    "307108": {
        "nid": 307108,
        "type": "tache",
        "title": "Tache - KERIOTEL - 02\/07\/2025",
        "author_uid": 6406,
        "created": "2025-07-02 10:08:10",
        "changed": "2025-07-02 15:56:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "222249": {
                    "id": "222249",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de l'accueil du Kerodet (0298667000). Elle m'indique qu'ils ne peuvent plus transférer les appels vers des lignes externes (fonctionne en interne). Et qu'il reçoivent des mail à chaque appel en plus depuis la dernière MàJ. CT avec Nathan de Cybera. Il désactive les notification mail et rappelle les clients pour traitement de la demande concernant les transferts d'appels.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2025 10:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "222317": {
                    "id": "222317",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/07\/2025 15:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "222318": {
                    "id": "222318",
                    "fields": {
                        "field_description": "<p>Retour Nathan. Aminatou a traité le problème en direct avec le client. Pb lié à la migration<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2025 15:56",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "222319": {
                    "id": "222319",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/07\/2025 15:56",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERODET] - TRANSFERTS D4APPELS VERS LIGNE EXTERNES IMPOSSIBLES&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/07\/2025 15:56:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/07\/2025 15:56:04"
        }
    },
    "307137": {
        "nid": 307137,
        "type": "tache",
        "title": "Tache - SAS ROGER ROUDAUT - 02\/07\/2025",
        "author_uid": 6406,
        "created": "2025-07-02 14:15:09",
        "changed": "2025-07-07 11:34:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "222311": {
                    "id": "222311",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie GUEGUEN (0298686570). Elle indique qu'il n'y a plus de double appel à l'accueil et que l'un des poste ne sonne plus. Ils ont appelé Westélécom car problème de configuration sur l'autocom. Je garde la tache en suivi car pas de pb côté Coriolis a première vue.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/07\/2025 14:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "222326": {
                    "id": "222326",
                    "fields": {
                        "field_description": "<p>Je relance WT pour savoir s'ils ont pu traiter le problème<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/07\/2025 09:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "222514": {
                    "id": "222514",
                    "fields": {
                        "field_description": "<p>Appel de GUY (0617546027) - il me passe Romane (romane.birrien@ecf-roudaut.fr ) de l'accueil qui me fait remonter de nombreux soucis, depuis le passage de WESTELECOM vendredi et lundi dernier :&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Sur poste Romane (Accueil) une fois sur 4 ou 5 pas d'affichage du n° de l'appelant<\/li>\r\n\t<li>Pas de transfert d'appel de l'extrerne vers l'interne sur poste 248 et accueil&nbsp;<\/li>\r\n\t<li>1 seul appel à la fois sur le poste accueil (ligne 2\/3\/4 KO)<\/li>\r\n\t<li>Mélina Poste 232 - ligne directe sonne à l'accueil au lieu de son poste<\/li>\r\n\t<li>Sophie Poste 247 - appels sortants ko sonne occupé<\/li>\r\n\t<li>Marie Hélène - soucis pour sortir un appel - process aurait changé depuis dernier passage de WT&nbsp;<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/07\/2025 15:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "222521": {
                    "id": "222521",
                    "fields": {
                        "field_description": "<p>Appel à WT. Il m'est demandé de faire suivre un écrit, eux avaient eu une remontée pour seulement 2 problématiques.<\/p>\r\n\r\n<p>Ecrit fait à WT avec copie client.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/07\/2025 15:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222574": {
                    "id": "222574",
                    "fields": {
                        "field_description": "<p>Mail de relance à WESTELECOM afin de demander un délai de rétablissement.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/07\/2025 09:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222577": {
                    "id": "222577",
                    "fields": {
                        "field_description": "<p>Appel de Romane, tout semble réglé depuis ce matin - WT a appelé le client hier. Sauf sur le poste Isabelle pas de transfert de foncitonnel&nbsp; - poste&nbsp;248.&nbsp;<\/p>\r\n\r\n<p>Je préviens donc WT de ce point.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/07\/2025 09:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222586": {
                    "id": "222586",
                    "fields": {
                        "field_description": "<p>Mail de Gwenaëlle pour m'indiquer qu'ils doivent intervenir cet après midi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/07\/2025 10:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222942": {
                    "id": "222942",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "07\/07\/2025 11:34",
                        "field_description_auteur": "Yann"
                    }
                },
                "222943": {
                    "id": "222943",
                    "fields": {
                        "field_description": "<p>Suite au passage de Morgan , tout est rétabli.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/07\/2025 11:33",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "222944": {
                    "id": "222944",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GUEGUEN Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/07\/2025 11:34",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS ROGER ROUDAUT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>NOMBREUX SOUCIS CONF SUITE PASSAGE WT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/07\/2025 11:33:37"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "222578": {
                    "id": "222578",
                    "fields": {
                        "field_ci_horodatage": "04\/07\/2025 10:00",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Relancer WT pour le dernier point (transfert nok sur poste Isabelle)"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/07\/2025 11:33:37"
        }
    },
    "307430": {
        "nid": 307430,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 04\/07\/2025",
        "author_uid": 27,
        "created": "2025-07-04 16:31:04",
        "changed": "2025-07-04 16:37:30",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "222788": {
                    "id": "222788",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, , 0230640003<\/p>\r\n\r\n<p>CT avec Alexia ce matin, changements sur les files 3cx - ajout\/supression utilisateurs<\/p>\r\n\r\n<p>Et surtout mettre le mobile perso d'Alexia en dernier recours si pas de réponse au bout de 90s sur les files au lieu de son mobile pro.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/07\/2025 16:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "222791": {
                    "id": "222791",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/07\/2025 16:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "222792": {
                    "id": "222792",
                    "fields": {
                        "field_description": "<p>Nécessaire fait à l'instant pour renvoi des appels vers le mobile perso au&nbsp;lieu du pro en débordement en cas de non réponse.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/07\/2025 16:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "222793": {
                    "id": "222793",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/07\/2025 16:37",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DE FILES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/07\/2025 16:35:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/07\/2025 16:35:49"
        }
    },
    "309384": {
        "nid": 309384,
        "type": "tache",
        "title": "Tache - BODADOU - 09\/07\/2025",
        "author_uid": 6406,
        "created": "2025-07-09 09:48:37",
        "changed": "2025-07-09 14:14:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "223570": {
                    "id": "223570",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, Christelle, 0221811744. Elle indique ne plus pouvoir ni recevoir ni passer d'appel sur Fouesnant. J'ouvre un ticket Cybera auprès de Cyril W. Il vérifie la VM et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2025 09:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "223640": {
                    "id": "223640",
                    "fields": {
                        "field_description": "<p>Cyril W. m'indique que tout est ok depuis le paramatrage du casque cette après midi. Appel de confirmation passé sur le portable de Mme Derondau pour savoir si tout est bien fonctionnel. MV fait sur&nbsp;0660463774.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2025 14:08",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223641": {
                    "id": "223641",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/07\/2025 14:14",
                        "field_description_auteur": "Yann"
                    }
                },
                "223642": {
                    "id": "223642",
                    "fields": {
                        "field_description": "<p>Rappel de Mme Derondeau. Tout est ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2025 14:13",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223643": {
                    "id": "223643",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/07\/2025 14:14",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERNE PAYSAGE FOUESNANT] - IMPOSSIBLE DE PASSER OU RECEVOIR DES APPELS EXTENSION DE CHRISTELLE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/07\/2025 14:13:50"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/07\/2025 14:13:50"
        }
    },
    "309397": {
        "nid": 309397,
        "type": "tache",
        "title": "Tache - CABINET CPRA - E2CA - 09\/07\/2025",
        "author_uid": 6406,
        "created": "2025-07-09 11:07:09",
        "changed": "2025-07-15 12:04:22",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "223602": {
                    "id": "223602",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Ericka BERNICOT, 0298993934. Message de Morgane LE FAOU demandant de diffuser un message durant les heures d efermeture. Je transmets à Cybera pour traitement en précisant les heurs d'ouverture du standard :<\/p>\r\n\r\n<ul>\r\n\t<li>Lundi, mardi et jeudi&nbsp;: 9h-12h et 13h30-17h30<\/li>\r\n\t<li>Mercredi&nbsp;: 9h-12h<\/li>\r\n\t<li>Vendredi&nbsp;: 9h-12h et 13h30-17h<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2025 11:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "223977": {
                    "id": "223977",
                    "fields": {
                        "field_description": "<p>Appel auprès de sybera pour vérifier que le changement à bien été effectué. Emna fait le point de son côté et revient me donner confirmation du changement.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 09:54",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224008": {
                    "id": "224008",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/07\/2025 12:04",
                        "field_description_auteur": "Yann"
                    }
                },
                "224009": {
                    "id": "224009",
                    "fields": {
                        "field_description": "<p>Vérification effectué, intégration ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 12:03",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224010": {
                    "id": "224010",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GUENNEC Matthieu (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2025 12:04",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "CABINET CPRA - E2CA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DE LA MESSAGERIE SUR LES HORAIRE DE FERMETURE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/07\/2025 12:03:58"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "223603": {
                    "id": "223603",
                    "fields": {
                        "field_ci_horodatage": "09\/07\/2025 11:00",
                        "field_ci_gestionnaire": "Iwan BALBOT",
                        "field_ci_commentaire": "Vérifier que Cybera a bien effectué les modifications demandées."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/07\/2025 12:03:58"
        }
    },
    "309398": {
        "nid": 309398,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 09\/07\/2025",
        "author_uid": 6406,
        "created": "2025-07-09 11:23:20",
        "changed": "2025-07-09 11:31:21",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "223607": {
                    "id": "223607",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline DANTEC (0661729309).Ligne : Actif Telecom, Fixe, COMPTA, 0972163627. Caroline indique que tous les postes ont affiché un écran noir puis \"aucun service\" avant de remonter sauf le sien (0972163627) qui affiche \"toujours aucun service\" même après redémarrage du poste.<strong><u> Je demande à AT de vérifier s'ils voient le poste en erreur (ligne 0972163627). Dans le même temps, je demande à Caroline de tester avec un autre RJ45.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2025 11:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "223611": {
                    "id": "223611",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/07\/2025 11:23",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "223614": {
                    "id": "223614",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/07\/2025 11:29",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "223617": {
                    "id": "223617",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/07\/2025 11:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "223619": {
                    "id": "223619",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/07\/2025 11:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "223620": {
                    "id": "223620",
                    "fields": {
                        "field_description": "<p>Rappel de Caroline pour indiquer que son poste est remonté après avoir revu les branchements<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2025 11:30",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "223621": {
                    "id": "223621",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/07\/2025 11:31",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DEMENAGEMENT JEZEQUEL] - POSTE DE CAROLINE AFFICHANT AUCUN SERVICE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/07\/2025 11:30:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "223609": {
                    "id": "223609",
                    "fields": {
                        "field_ci_horodatage": "09\/07\/2025 11:15",
                        "field_ci_gestionnaire": "Iwan BALBOT",
                        "field_ci_commentaire": "Caroline est en congé de ce midi à mardi prochain"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/07\/2025 11:30:49"
        },
        "questions_reponses": {
            "309399": {
                "nid": 309399,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 09\/07\/2025 - 09\/07\/2025 - 11:23",
                "author_uid": 26,
                "created": "2025-07-09 11:23:34",
                "changed": "2025-07-09 11:30:40",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 09\/07\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-07-09 11:23:35"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "223615": {
                            "id": "223615",
                            "fields": {
                                "field_qr_horodatage": "09\/07\/2025 11:26",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Si tous les postes ont perdu le service c'est un problème de switch ou&nbsp;firewall. Pour moi le poste est provisionné à tester sur une prise sinon. Tiens moi au courant<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "223610": {
                            "id": "223610",
                            "fields": {
                                "field_qr_horodatage": "09\/07\/2025 11:23",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[DEMENAGEMENT JEZEQUEL] - POSTE DE CAROLINE AFFICHANT AUCUN SERVICE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>09\/07\/2025 11:18 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Caroline DANTEC (0661729309).Ligne : Actif Telecom, Fixe, COMPTA, 0972163627. Caroline indique que tous les postes ont affiché un écran noir puis \"aucun service\" avant de remonter sauf le sien (0972163627) qui affiche \"toujours aucun service\" même après redémarrage du poste.<strong><u> Je demande à AT de vérifier s'ils voient le poste en erreur (ligne 0972163627). Dans le même temps, je demande à Caroline de tester avec un autre RJ45.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "223618": {
                            "id": "223618",
                            "fields": {
                                "field_qr_horodatage": "09\/07\/2025 11:29",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Problème resolu après avoir reverifié le branchements. Problème effectivement sur réseau interne.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-07-09 11:29:58"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "309401": {
        "nid": 309401,
        "type": "tache",
        "title": "Tache - Labous Plombelec - 09\/07\/2025",
        "author_uid": 7180,
        "created": "2025-07-09 14:51:10",
        "changed": "2025-07-17 10:27:32",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "223645": {
                    "id": "223645",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de CaroleLABOUS (0298614123).<\/p>\r\n\r\n<p>Quand Marion et Carole cherchent à joindre Loic lorsqu'il est en déplacement et qu'il utilise son portable depuis son aplication 3CX, elle sont toujours redirigées vers sa MV.&nbsp;<br \/>\r\nC'est le cas uniquement avec leurs extension, pour les autres appels type client tout fonctionnent parfaitement.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/07\/2025 14:48",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223720": {
                    "id": "223720",
                    "fields": {
                        "field_description": "<p>Relai fait entre coriolis et Carole ce midi. Faire un point début d'après midi pour savoir ce qui en ressorti.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2025 12:00",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223751": {
                    "id": "223751",
                    "fields": {
                        "field_description": "<p>Le soucis semble venir de l'application installé sur le mobile de Loic. Une réinstallation devrait suffire. Loic essaye ce soir et doit nous tenir informé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/07\/2025 14:28",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224002": {
                    "id": "224002",
                    "fields": {
                        "field_description": "<p>MV laissé sur l'extension de carole pour faire un point. Sans nouvelle, je fermerai le ticket en fin de semaine.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 11:19",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224182": {
                    "id": "224182",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/07\/2025 10:27",
                        "field_description_auteur": "Yann"
                    }
                },
                "224183": {
                    "id": "224183",
                    "fields": {
                        "field_description": "<p>Manipulation effectué avec Loic ce matin. Tout est ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/07\/2025 10:27",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "15"
                    }
                },
                "224184": {
                    "id": "224184",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LABOUS Loïc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/07\/2025 10:27",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Labous Plombelec"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>3CX : REDIRECTION VERS MV PORTABLE LOIC DIRECTEMENT DEPUIS LES EXTENSIONS 4124 ET 4125<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/07\/2025 10:27:05"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "223661": {
                    "id": "223661",
                    "fields": {
                        "field_ci_horodatage": "09\/07\/2025 16:30",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Refaire un point demain après midi\/ matin"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/07\/2025 10:27:05"
        }
    },
    "309489": {
        "nid": 309489,
        "type": "tache",
        "title": "Tache - Tromelin - 11\/07\/2025",
        "author_uid": 7180,
        "created": "2025-07-11 12:00:36",
        "changed": "2025-07-15 12:03:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "223863": {
                    "id": "223863",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, Standard, 0298208007<\/p>\r\n\r\n<p>La ligne 02.98.20.80.07 sonne uniquement sur le poste de Sophie (4171) et non plus en 1<sup>er<\/sup> chez Patricia poste 4110, &nbsp;en 2<sup>ème<\/sup> chez Sophie 4171&nbsp;, puis en 3ème &nbsp;sur le poste&nbsp;4225.<br \/>\r\nAppel en débordement ensuite.&nbsp;<br \/>\r\nRelai fait avec Cybera ce matin, Aminatou est sur le sujet, point à refaire début d'après midi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/07\/2025 11:56",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223890": {
                    "id": "223890",
                    "fields": {
                        "field_description": "<p>Ordre d'appel non rétablie. Aminatou est toujours sur le sujet. Plusieurs redémmarage de poste effectuer il y a quelques minutes à l'instant. Ticket à garder en controle.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/07\/2025 14:33",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "223988": {
                    "id": "223988",
                    "fields": {
                        "field_description": "<p>relais fait avec Cybera ce matin à nouveau, Aminatou doit revenir vers moi pour faire le point sur le sujet.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 10:27",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224005": {
                    "id": "224005",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/07\/2025 12:03",
                        "field_description_auteur": "Yann"
                    }
                },
                "224006": {
                    "id": "224006",
                    "fields": {
                        "field_description": "<p>Incident clos fin d'après midi 17h29. Point fait avec cybera, et pas de retour contraire client. Tout est ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 12:02",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224007": {
                    "id": "224007",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/07\/2025 12:03",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ORDRE DES UTILISATEURS APPEL ENTRANT INCORRECT&nbsp;3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/07\/2025 12:02:50"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "223926": {
                    "id": "223926",
                    "fields": {
                        "field_ci_horodatage": "11\/07\/2025 16:30",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Plus point à faire avec Cybera dès mardi Matin (tromelin\/ Maison Menez + CPRA)"
                    }
                },
                "223954": {
                    "id": "223954",
                    "fields": {
                        "field_ci_horodatage": "14\/07\/2025 21:30",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Est ce que le client a le souci aussi sur la réception d'appel via softphone mobile ? Cela pourrait permettre à CYBERA de savoir si souci sur l'extension en elle même ou poste fixe ? En parler à Séb dès mardi matin si pas rétabli côté CYBERA ... ! Merci :)"
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/07\/2025 12:02:50"
        }
    },
    "309547": {
        "nid": 309547,
        "type": "tache",
        "title": "Tache - FINANCIERE MAXANDRE - 15\/07\/2025",
        "author_uid": 7180,
        "created": "2025-07-15 14:14:11",
        "changed": "2025-07-16 09:44:25",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224025": {
                    "id": "224025",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, 296526280, 0296526280<br \/>\r\n<br \/>\r\nRelais avec killian, reponsable magasin, le fixe est hs depuis ce matin. Pas de renvoie d'appel à mettre en place.&nbsp;<br \/>\r\nJe contacte coriolis.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 14:13",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224031": {
                    "id": "224031",
                    "fields": {
                        "field_description": "<p>Coriolis va joindre Killian sur son mobile <img alt=\"\" data-qa=\"profile-image\" src=\"https:\/\/softwhere.on3cx.fr\/media\/user.file-7ad8face.svg\" \/>(33629752465) pour effectuer un redémarrage de l'ensemble (routeur + ont).&nbsp;<br \/>\r\nRappeler d'ici 1h pour faire le point du ticket avec Coriolis.&nbsp;<img alt=\"\" data-qa=\"profile-image\" src=\"https:\/\/softwhere.on3cx.fr\/media\/user.file-7ad8face.svg\" \/><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 14:36",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224048": {
                    "id": "224048",
                    "fields": {
                        "field_description": "<p>Ticket en cours n°79749<br \/>\r\nune signalisation a été déposée auprès de l'opérateur d'infrastructure sous la référence S507951498.<br \/>\r\nTicket à suivre pour intervention&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 15:52",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224097": {
                    "id": "224097",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/07\/2025 09:44",
                        "field_description_auteur": "Yann"
                    }
                },
                "224098": {
                    "id": "224098",
                    "fields": {
                        "field_description": "<p>Appel test pour vérifier retour ligne OK. Fin de l'incident.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/07\/2025 09:43",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224099": {
                    "id": "224099",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ROSEC Jean-Marc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/07\/2025 09:44",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FINANCIERE MAXANDRE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>COUPURE FIXE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/07\/2025 09:43:41"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/07\/2025 09:43:41"
        }
    },
    "309552": {
        "nid": 309552,
        "type": "tache",
        "title": "Tache - STM SAV - 15\/07\/2025",
        "author_uid": 7180,
        "created": "2025-07-15 17:22:47",
        "changed": "2025-07-16 09:38:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224071": {
                    "id": "224071",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Sonia (MAC:80 :5E:C0 :BE :10:2B), 0972387906<br \/>\r\n<br \/>\r\n<strong>Durant tout juillet, le standard téléphonie est fermé l'après midi. Sonia à mis en place un transfert depuis son poste redirigeant vers sa boite vocale indiquant la fermeture l'après midi.&nbsp;<\/strong><br \/>\r\n<br \/>\r\n<strong><u>Elle demande à ce que les clients ne puissent pas laisser de message sur sa MV, car cela lui pose soucis. Nico, peux-tu faire ça ? Numéro mac du poste concerné :&nbsp;MAC:80 :5E:C0 :BE :10:2B<br \/>\r\nEgalement, possible de renommer le raccourci&nbsp;transfert \"cathy\" par \"accueil\" ? Merci Nico !<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/07\/2025 17:12",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224076": {
                    "id": "224076",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/07\/2025 09:12",
                        "field_description_auteur": "Yann"
                    }
                },
                "224083": {
                    "id": "224083",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/07\/2025 09:22",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "224085": {
                    "id": "224085",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/07\/2025 09:23",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "224091": {
                    "id": "224091",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/07\/2025 09:38",
                        "field_description_auteur": "Yann"
                    }
                },
                "224093": {
                    "id": "224093",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/07\/2025 09:38",
                        "field_description_auteur": "Yann"
                    }
                },
                "224094": {
                    "id": "224094",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "16\/07\/2025 09:38",
                        "field_description_auteur": "Yann"
                    }
                },
                "224095": {
                    "id": "224095",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ... Sonia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/07\/2025 09:38",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STM SAV"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ENLEVER POSSIBILITE DE LAISSER UN MV POSTE DE SONIA<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/07\/2025 09:38:52"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/07\/2025 09:38:52"
        },
        "questions_reponses": {
            "309553": {
                "nid": 309553,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STM SAV - 15\/07\/2025 - 16\/07\/2025 - 09:12",
                "author_uid": 26,
                "created": "2025-07-16 09:12:06",
                "changed": "2025-07-16 09:38:29",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STM SAV - 15\/07\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-07-16 09:38:19"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STM SAV"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "224084": {
                            "id": "224084",
                            "fields": {
                                "field_qr_horodatage": "16\/07\/2025 09:17",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>J'ai annulé la posibilité de laisser un message.<\/p>\r\n\r\n<p>Il n'y a pas de touche transfert Cathy, j'imagine que c'est la supervision nommée CATHY. j'ai renommé le poste en ACCUEIL.<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "224086": {
                            "id": "224086",
                            "fields": {
                                "field_qr_horodatage": "16\/07\/2025 09:22",
                                "field_qr_message": "<p>Le poste CATHY en ACCUEIL je précise<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "224075": {
                            "id": "224075",
                            "fields": {
                                "field_qr_horodatage": "16\/07\/2025 09:12",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STM SAV<\/p>\r\n\r\n<p>Objet :&nbsp;<p>ENLEVER POSSIBILITE DE LAISSER UN MV POSTE DE SONIA<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/07\/2025 17:12 - CHASSIER Yann : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Sonia (MAC:80 :5E:C0 :BE :10:2B), 0972387906<br \/>\r\n<br \/>\r\n<strong>Durant tout juillet, le standard téléphonie est fermé l'après midi. Sonia à mis en place un transfert depuis son poste redirigeant vers sa boite vocale indiquant la fermeture l'après midi.&nbsp;<\/strong><br \/>\r\n<br \/>\r\n<strong><u>Elle demande à ce que les clients ne puissent pas laisser de message sur sa MV, car cela lui pose soucis. Nico, peux-tu faire ça ? Numéro mac du poste concerné :&nbsp;MAC:80 :5E:C0 :BE :10:2B<br \/>\r\nEgalement, possible de renommer le raccourci&nbsp;transfert \"cathy\" par \"accueil\" ? Merci Nico !<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "224092": {
                            "id": "224092",
                            "fields": {
                                "field_qr_horodatage": "16\/07\/2025 09:37",
                                "field_qr_message": "<p>Nico,&nbsp;<\/p>\r\n\r\n<p>C'est bien ça, top on est tout bon ! Bonne journée à toi.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-07-16 09:38:26"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "309583": {
        "nid": 309583,
        "type": "tache",
        "title": "Tache - BODADOU - 21\/07\/2025",
        "author_uid": 27,
        "created": "2025-07-21 09:38:19",
        "changed": "2025-07-21 10:28:12",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224296": {
                    "id": "224296",
                    "fields": {
                        "field_description": "<p>Mail de Steven qui me demande de créer 2 extentions 3X sur le département GROUPE KERNE pour :<\/p>\r\n\r\n<ul>\r\n\t<li>Guillaume RUSE -&nbsp;gruse@groupe-kerne.bzh<\/li>\r\n\t<li>Quentin PUECH -&nbsp;qpuech@groupe-kerne.bzh<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/07\/2025 09:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "224311": {
                    "id": "224311",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/07\/2025 10:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "224312": {
                    "id": "224312",
                    "fields": {
                        "field_description": "<p>Extentions créées - 1105 pour Guillaume et 1106 pour Quentin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/07\/2025 10:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "224313": {
                    "id": "224313",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/07\/2025 10:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[GROUPE KERNE] CREATION 2 EXTENTIONS 3CX - GUILLAUME ET QUENTIN<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/07\/2025 10:27:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
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        "field_important": {
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            "name": "Type texte",
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        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/07\/2025 10:27:53"
        }
    },
    "309650": {
        "nid": 309650,
        "type": "tache",
        "title": "Tache - BODADOU - 21\/07\/2025",
        "author_uid": 27,
        "created": "2025-07-21 16:28:32",
        "changed": "2025-07-21 16:28:32",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
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        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
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            "value": "2025-07-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224396": {
                    "id": "224396",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Bro Leon Standard (0298281581). Appels entrants KO depuis la pause déj. Je prends la main en teamviwer sur le PC de Jennifer, les notifs 3CX sont bloqués, Jennifer de son côté m'indique qu'elle a effectivement bloqué toutes les notifs sur son PC car elle avait du son et cela était embêtant, le souci étant que celles de 3CX avaient été bloqués aussi et donc pas d'appels entrants. Impossible de remettre les notifs avec le PWA via Edge, dès lors que je validais cela il repartait en non autorisé...<\/p>\r\n\r\n<p>J'ai donc désinstallé le PWA va Edge et mis celui ci avec chrome : autorisation des notifs ok - tests d'appels ok aussi.&nbsp;<\/p>\r\n\r\n<p>J'ai bien indiqué à Jennifer de ne pas bloquer les notifs 3CX car sinon plus d'appels entrants !<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/07\/2025 16:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "224397": {
                    "id": "224397",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/07\/2025 16:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BRO LEON] SOUCI APPELS ENTRANT - EXT 1501 JENNIFER<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/07\/2025 16:15:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
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            "name": "Type",
            "type": "taxonomy_term_reference",
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        },
        "field_important": {
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            "value": "0"
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        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/07\/2025 16:15:12"
        }
    },
    "309717": {
        "nid": 309717,
        "type": "tache",
        "title": "Tache - BODADOU - 22\/07\/2025",
        "author_uid": 27,
        "created": "2025-07-22 10:31:33",
        "changed": "2025-07-22 10:31:33",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
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        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224469": {
                    "id": "224469",
                    "fields": {
                        "field_description": "<p>Mail de Steven pour me demander de changer au final le NDI en sortie pour Guillaume, auparavant il s'agissait du 9900 de Quimper, il m'a demandé de mettre le 0298561929 de Fouensant.<\/p>\r\n\r\n<p>Nécessaire fait.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2025 10:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "224470": {
                    "id": "224470",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/07\/2025 10:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BODADOU] EXT 1105 - GUILLAUME RUSE - MODIF NDI EN SORTIE SUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/07\/2025 10:30:17"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
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        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
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        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/07\/2025 10:30:17"
        }
    },
    "309718": {
        "nid": 309718,
        "type": "tache",
        "title": "Tache - BODADOU - 22\/07\/2025",
        "author_uid": 27,
        "created": "2025-07-22 11:01:20",
        "changed": "2025-07-22 11:49:29",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224479": {
                    "id": "224479",
                    "fields": {
                        "field_description": "<p>Mail de Nathalie qui m'indique que le DECT de Ludovic n'est plus joignable. Je vois sur l'admin que le DECT remonte mais plus connecté sur le compte 1202.<\/p>\r\n\r\n<p>Ticket ouvert auprès de CYBERA, Emna doit recontacter Nathalie pour reprovisonner le DECT en prenant la main sur la borne via son PC sur le réseau local.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2025 10:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "224487": {
                    "id": "224487",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/07\/2025 11:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "224488": {
                    "id": "224488",
                    "fields": {
                        "field_description": "<p>Je vois que le DECT est de nouveau OK suite à action d'Emna.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2025 11:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "224489": {
                    "id": "224489",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/07\/2025 11:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERNE - QUIMPER] DECT LUDOVIC PLANNING 1202 PLUS PROVISIONNE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/07\/2025 11:46:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
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        "field_descr_type": {
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        "field_important": {
            "name": "Important",
            "type": "list_boolean",
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        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
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        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/07\/2025 11:46:27"
        }
    },
    "309719": {
        "nid": 309719,
        "type": "tache",
        "title": "Tache - BODADOU - 22\/07\/2025",
        "author_uid": 27,
        "created": "2025-07-22 11:05:33",
        "changed": "2025-07-22 11:05:33",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
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        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224482": {
                    "id": "224482",
                    "fields": {
                        "field_description": "<p>Mail de Stéphanie pour m'indiquer que sa ligne directe ne serait pas transférée vers le standard de Kerne en cas de non réponse.<\/p>\r\n\r\n<p>Après vérification,&nbsp;le renvoi au bout de 60s était uniquement paramétré en statut disponible. Je viens de le faire pour le mode absent aussi.<\/p>\r\n\r\n<p>Mail à Stéphanie afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2025 11:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "224483": {
                    "id": "224483",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/07\/2025 11:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERNE - QUIMPER] PARAMETRAGE LIGNE DIRECT STEPHANIE BELOUARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
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        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/07\/2025 11:03:41"
        },
        "field_liste_operateur": {
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            "type": "taxonomy_term_reference",
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        },
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        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
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        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/07\/2025 11:03:41"
        }
    },
    "309720": {
        "nid": 309720,
        "type": "tache",
        "title": "Tache - GBK - 22\/07\/2025",
        "author_uid": 7180,
        "created": "2025-07-22 11:53:24",
        "changed": "2025-07-25 12:12:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224493": {
                    "id": "224493",
                    "fields": {
                        "field_description": "<p>Echange avec Mr Briand, un des dect n'est plus reconnu de sa base. Marque Gigaset n530ip.&nbsp;<\/p>\r\n\r\n<p><strong>Référence MAC :&nbsp;<!--StartFragment -->589EC10197222&nbsp;<\/strong><br \/>\r\n<strong><u>N<u>ico, peux-tu me confirmer que tu vois bien la base provisionnée ?<\/u>&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2025 11:48",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224495": {
                    "id": "224495",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/07\/2025 11:53",
                        "field_description_auteur": "Yann"
                    }
                },
                "224514": {
                    "id": "224514",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/07\/2025 14:20",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "224535": {
                    "id": "224535",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/07\/2025 15:15",
                        "field_description_auteur": "Yann"
                    }
                },
                "224601": {
                    "id": "224601",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/07\/2025 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "224602": {
                    "id": "224602",
                    "fields": {
                        "field_description": "<p>Message sur MV Mr briand l'invitant à me rappeler.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/07\/2025 09:17",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224610": {
                    "id": "224610",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/07\/2025 12:05",
                        "field_description_auteur": "Yann"
                    }
                },
                "224619": {
                    "id": "224619",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/07\/2025 14:16",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "224687": {
                    "id": "224687",
                    "fields": {
                        "field_description": "<p>MV sur mobile de Mr Briand.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/07\/2025 10:51",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224692": {
                    "id": "224692",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/07\/2025 11:11",
                        "field_description_auteur": "Yann"
                    }
                },
                "224735": {
                    "id": "224735",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2025 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "224783": {
                    "id": "224783",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2025 12:12",
                        "field_description_auteur": "Yann"
                    }
                },
                "224785": {
                    "id": "224785",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2025 12:12",
                        "field_description_auteur": "Yann"
                    }
                },
                "224786": {
                    "id": "224786",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/07\/2025 12:12",
                        "field_description_auteur": "Yann"
                    }
                },
                "224787": {
                    "id": "224787",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIAND Gwendal (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2025 12:12",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GBK"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DECT HS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/07\/2025 12:12:34"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/07\/2025 12:12:34"
        },
        "questions_reponses": {
            "309721": {
                "nid": 309721,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GBK - 22\/07\/2025 - 22\/07\/2025 - 11:53",
                "author_uid": 26,
                "created": "2025-07-22 11:53:37",
                "changed": "2025-07-25 12:12:30",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GBK - 22\/07\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-07-25 12:12:11"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GBK"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "224515": {
                            "id": "224515",
                            "fields": {
                                "field_qr_horodatage": "22\/07\/2025 14:18",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Cette base n'est pas provisionnée depuis le 08\/07<\/p>\r\n\r\n<p>A vérifier pourquoi, si elle est branchée etc<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "224620": {
                            "id": "224620",
                            "fields": {
                                "field_qr_horodatage": "23\/07\/2025 14:15",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Ok tu peux redémarrer<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "224494": {
                            "id": "224494",
                            "fields": {
                                "field_qr_horodatage": "22\/07\/2025 11:53",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GBK<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DECT HS<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>22\/07\/2025 11:48 - CHASSIER Yann : <\/strong>Echange avec Mr Briand, un des dect n'est plus reconnu de sa base. Marque Gigaset n530ip.&nbsp;<br\/>\r\n\r\n<strong>Référence MAC :&nbsp;<!--StartFragment -->589EC10197222&nbsp;<\/strong><br \/>\r\n<strong><u>N<u>ico, peux-tu me confirmer que tu vois bien la base provisionnée ?<\/u>&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "224536": {
                            "id": "224536",
                            "fields": {
                                "field_qr_horodatage": "22\/07\/2025 15:15",
                                "field_qr_message": "<p>Nico, client prévenu, il doit me rappeler pour faire les manipulation, je te tiens informé.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "224611": {
                            "id": "224611",
                            "fields": {
                                "field_qr_horodatage": "23\/07\/2025 12:03",
                                "field_qr_message": "<p>Nico, vérification avec le client (dans le doute changement cable RJ45 fait).<br \/>\r\nJ'ai effectué un reset de la base&nbsp;<strong>589EC10197222, <\/strong>peux-tu la&nbsp;provisionner et me dire quand c'est fait, que je redemarre cette dernière ? merci !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "224784": {
                            "id": "224784",
                            "fields": {
                                "field_qr_horodatage": "25\/07\/2025 12:11",
                                "field_qr_message": "<p>Nico, client eu. On est tout bon.&nbsp;<br \/>\r\nUn peu en avance, bon week-end ! A+<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-07-25 12:12:27"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "309904": {
        "nid": 309904,
        "type": "tache",
        "title": "Tache - SAS CLEMENT ET FILS - 22\/07\/2025",
        "author_uid": 7180,
        "created": "2025-07-22 17:36:23",
        "changed": "2025-07-29 13:26:07",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224575": {
                    "id": "224575",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Thierry Clement (0671007238).<br \/>\r\nLigne : Coriolis, Fixe, Fixe - 0298100630, 0298100630<\/p>\r\n\r\n<p>Nous avons été informé qu’une intervention à eu lieu de la part des équipes de Westelecom,&nbsp;il y a une quinzaine de jours sur le site de QUIMPER pour le client Auto Performance, afin de corriger une dégradation des appels la ligne fixe.<br \/>\r\nNous avons été informé que les perturbations continuent, sur plus de 80 % des appels à ce jour (pas de voix en sortie, obliger de rappel de la part du client, voix robotique etc).<br \/>\r\nDemande de passage sur site de la part des équipes de WT.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/07\/2025 17:34",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224695": {
                    "id": "224695",
                    "fields": {
                        "field_description": "<p>Mise en place d'une&nbsp;priorisation du traffic VoIP de la part d'IBS hier soir. Point fait avec le client, pas de changement costaté, la dégradation est toujours d'actualité, sans augmentation ni dimunition.&nbsp;<br \/>\r\nRetour fait à Yoann WT et Maxime IBS qui sont en charge de ce suivi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/07\/2025 11:59",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224835": {
                    "id": "224835",
                    "fields": {
                        "field_description": "<p>Point fait avec Mr Thierry, le lien est saturé, et les essais d'attribution voix de la part d'IBS ne change rien à la qualité des appels (mise en place une QOS de 2MO pour la téléphonie et&nbsp;débit maximum de 8mo pour la partie DATA + mis en place une reservation de bande passante).<br \/>\r\n<br \/>\r\nPoint à refaire et suite étude lundi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2025 15:35",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "225332": {
                    "id": "225332",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/07\/2025 13:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "225333": {
                    "id": "225333",
                    "fields": {
                        "field_description": "<p>CT ce matin avec Erwan - valid FTTH en cours pour remplacement ftto afin d'avoir un meilleur débit + back up4G. Je clos la tâche car cela est une étude.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2025 13:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "225334": {
                    "id": "225334",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CLEMENT Erwan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/07\/2025 13:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS CLEMENT ET FILS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEGRADATION DES APPELS - QUIMPER&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/07\/2025 13:24:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/07\/2025 13:24:32"
        }
    },
    "309962": {
        "nid": 309962,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 31\/07\/2025",
        "author_uid": 7180,
        "created": "2025-07-23 10:20:15",
        "changed": "2025-08-25 09:15:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-31 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224609": {
                    "id": "224609",
                    "fields": {
                        "field_description": "<p>Message standar de fermeture de l’agence à intégrer&nbsp;<strong><u>à partir du vendredi 1\/8\/25 12h&nbsp;<\/u><\/strong>Et<strong> j<u>usqu’au dimanche 24\/8\/25 00h.<\/u><\/strong><br \/>\r\n<br \/>\r\nDès le lundi 25\/8\/25 00h01, retour à la normal avec&nbsp;message actuel indiquant les&nbsp;jours et heures de fermeture.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/07\/2025 10:18",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "225261": {
                    "id": "225261",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/07\/2025 10:44",
                        "field_description_auteur": "Yann"
                    }
                },
                "225262": {
                    "id": "225262",
                    "fields": {
                        "field_description": "<p>Demande de mise en place transmise à coriolis.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2025 10:44",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "225643": {
                    "id": "225643",
                    "fields": {
                        "field_description": "<p>Confirmation de prise en charge par Coriolis. Appel test à effectué demain après 12h pour vérification mise en place.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/07\/2025 12:19",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "225891": {
                    "id": "225891",
                    "fields": {
                        "field_description": "<p>Mise en place OK MV de congé.&nbsp;<br \/>\r\nAppel test effectué depuis&nbsp;01 64 89 56 56.<br \/>\r\nVérification de bon retour au lundi 25, matin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2025 14:10",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "227875": {
                    "id": "227875",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/08\/2025 09:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "227876": {
                    "id": "227876",
                    "fields": {
                        "field_description": "<p>Message toujours en place ce matin. CT avec Coriolis qui leve le message et remet en place les horaires normaux. Test OK.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/08\/2025 09:14",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227877": {
                    "id": "227877",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/08\/2025 09:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MISE EN PLACE MESSAGERIE CONGE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/08\/2025 09:14:11"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "225442": {
                    "id": "225442",
                    "fields": {
                        "field_ci_horodatage": "30\/07\/2025 09:15",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Faire vérification que mise en place ok  pour vendredi. "
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/08\/2025 09:14:11"
        }
    },
    "309963": {
        "nid": 309963,
        "type": "tache",
        "title": "Tache - ML SOLUTIONS & IDEA SOLUTIONS - 23\/07\/2025",
        "author_uid": 7180,
        "created": "2025-07-23 12:23:46",
        "changed": "2025-07-24 10:33:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224613": {
                    "id": "224613",
                    "fields": {
                        "field_description": "<p>Echange avec Anne, demande de fermeture du standard pour Ml solution, avec rediection vers message d'absence pour leur journée d'entreprise. reprise à la normale le vendredi.&nbsp;<br \/>\r\nDemande transmise à Cybera.<\/p>\r\n\r\n<p>Faire un test d'appel demain matin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/07\/2025 12:20",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224679": {
                    "id": "224679",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/07\/2025 10:33",
                        "field_description_auteur": "Yann"
                    }
                },
                "224680": {
                    "id": "224680",
                    "fields": {
                        "field_description": "<p>Test d'appel OK. Fermeture du standard bien en place.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/07\/2025 10:32",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224681": {
                    "id": "224681",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GOURIELLEC  Audrey  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/07\/2025 10:33",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MISE EN PLACE MESSAGE FERMETURE STANDARD&nbsp;25\/07 - ML SOLUTION&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/07\/2025 10:32:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/07\/2025 10:32:51"
        }
    },
    "309980": {
        "nid": 309980,
        "type": "tache",
        "title": "Tache - ML SOLUTIONS & IDEA SOLUTIONS - 25\/07\/2025",
        "author_uid": 7180,
        "created": "2025-07-24 10:51:14",
        "changed": "2025-08-22 17:24:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224686": {
                    "id": "224686",
                    "fields": {
                        "field_description": "<p>Installation de l'application 3cx sur mobile en préparation de sa semaine en télétrvaail en prise mi Aout.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/07\/2025 10:49",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224780": {
                    "id": "224780",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Yves-Marie GUILLIEC (0298906191).<br \/>\r\nPoint fait avec Mme Tual.&nbsp;<br \/>\r\n<br \/>\r\nMettre en place à partir du vendredi 15 au soir, peu avant 17h30.&nbsp;&nbsp;<br \/>\r\nMettre Mme Tual en première sur la liste :<\/p>\r\n\r\n<p>traitement des appels &gt; File audrey&gt; Mettre madame Tual en première.<\/p>\r\n\r\n<p>File Anne&gt; Mettre mme Tual en première.&nbsp;<br \/>\r\n<br \/>\r\nRemise à la normal vendredi 22 aout après 17h30.&nbsp;<br \/>\r\nFaire un test avec Mme tual lundi 18 Août pour s'assurer que tout va bien.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2025 11:31",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "226138": {
                    "id": "226138",
                    "fields": {
                        "field_description": "<p>Mise en place de fermture vendredi 8 17h30, jusqu'à lundi 18 9h, puis reprise avec Mme Tual et faire vérification que tout est ok.&nbsp;<br \/>\r\nDetail d'audrey en PJ si besoin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/08\/2025 15:11",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "226277": {
                    "id": "226277",
                    "fields": {
                        "field_description": "<p>Demande de mise en place effectué auprès de cybera. Faire un test cette après midi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/08\/2025 10:46",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "226309": {
                    "id": "226309",
                    "fields": {
                        "field_description": "<p>Mise en place ok et modification pour congé d'été fait. En PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/08\/2025 15:33",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "226631": {
                    "id": "226631",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/08\/2025 16:55",
                        "field_description_auteur": "Yann"
                    }
                },
                "226632": {
                    "id": "226632",
                    "fields": {
                        "field_description": "<p>Modification et passage de Mme tual en première ligne effectué.<br \/>\r\nFaire un test d'appel lundi matin vérification prise en charge Mme Tual.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/08\/2025 16:54",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "226640": {
                    "id": "226640",
                    "fields": {
                        "field_description": "<p>Mise en place OK. Refaire changement fin de semaine.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/08\/2025 09:27",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "227798": {
                    "id": "227798",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/08\/2025 17:24",
                        "field_description_auteur": "Yann"
                    }
                },
                "227799": {
                    "id": "227799",
                    "fields": {
                        "field_description": "<p>Retour à la configuration normale. Fermeture de la tâche.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/08\/2025 17:22",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "227800": {
                    "id": "227800",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GUILLIEC Yves Marie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/08\/2025 17:24",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>INSTALLATION DE L'APPLICATION SUR MOBILE POUR MME TUAL FLORENCE + MISE EN PLACE MESSAGERIE CONGE D'ETE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/08\/2025 17:22:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "224781": {
                    "id": "224781",
                    "fields": {
                        "field_ci_horodatage": "25\/07\/2025 11:30",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Programmation à faire le 15 au soir. "
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/08\/2025 17:22:54"
        }
    },
    "309981": {
        "nid": 309981,
        "type": "tache",
        "title": "Tache - Diagnostic Immobilier de l'Odet - 24\/07\/2025",
        "author_uid": 7180,
        "created": "2025-07-24 10:59:52",
        "changed": "2025-07-25 09:17:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224691": {
                    "id": "224691",
                    "fields": {
                        "field_description": "<p>L'extension 1004 de melanie bascule en non enregistré malgrès plusieurs manipulation avec Cybera.&nbsp;<br \/>\r\nReinitialisation de l'extension, changement du mot de passe, changement de l'adresse mail et vérification des autorisations effectué.&nbsp;<br \/>\r\nShéma typique : Après changement, l'extension passe en disponible, puis, au bout de quelques minutes, rebascule en non enregistré.&nbsp;<\/p>\r\n\r\n<p>Emna est en échange avec le DIO sur ce sujet en ce moment même.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/07\/2025 10:56",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224696": {
                    "id": "224696",
                    "fields": {
                        "field_description": "<p>L'extension semble être remontée.<br \/>\r\nJe la garde en surveillance, et fermeture si tout est ok cette après midi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/07\/2025 12:04",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224759": {
                    "id": "224759",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/07\/2025 09:17",
                        "field_description_auteur": "Yann"
                    }
                },
                "224760": {
                    "id": "224760",
                    "fields": {
                        "field_description": "<p>Surveillance de l'extension, l'extension 1004 est toujours bien active. Fin de la surveillance.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2025 09:14",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "224761": {
                    "id": "224761",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JOUAN Nolwenn (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2025 09:17",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Diagnostic Immobilier de l'Odet"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION 1004 - MELANIE - BASCULE EN NON ENREGISTRE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/07\/2025 09:14:55"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/07\/2025 09:14:55"
        }
    },
    "312334": {
        "nid": 312334,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 25\/07\/2025",
        "author_uid": 27,
        "created": "2025-07-25 10:25:57",
        "changed": "2025-07-25 15:09:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "224768": {
                    "id": "224768",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Johann L'HOSTIS (0659020874). Appels entrants KO lorsqu'il s'agit d'un mobile FREE. Souci toujous en cours suite à la porta d'hier.<\/p>\r\n\r\n<p>Appel à Aminatou de CYBERA pour lui indiquer que le souci est toujours présent, elle relance côté OI pour les maj de bases pas ok côté FREE pour le routage des appels et revient vers moi dès qu'elle a un retour.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2025 10:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "224769": {
                    "id": "224769",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2025 10:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "224790": {
                    "id": "224790",
                    "fields": {
                        "field_description": "<p>Mail de relance pour suivi à Aminatou de CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2025 12:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "224791": {
                    "id": "224791",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2025 12:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "224800": {
                    "id": "224800",
                    "fields": {
                        "field_description": "<p>Aminatou m'indique que le nécessaire est bien en cours côté opérateur et qu'il lui a été demandé de refaire un test d'appel en après midi donc Loic (qui a un mobile perso Free) va faire un test en début d'après midi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2025 12:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "224801": {
                    "id": "224801",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Informations sur tâche).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2025 13:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "224831": {
                    "id": "224831",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/07\/2025 15:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "224832": {
                    "id": "224832",
                    "fields": {
                        "field_description": "<p>CT avec Loic et mail d'Aminatou, c'est ok depuis avant 14h.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/07\/2025 14:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "224833": {
                    "id": "224833",
                    "fields": {
                        "field_description": "Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/07\/2025 15:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS ENTRANT MOBILES FREE KO SUITE A PORTA &gt; SOUCI ROUTAGE COTE FREE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/07\/2025 14:28:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/07\/2025 14:28:04"
        }
    },
    "313413": {
        "nid": 313413,
        "type": "tache",
        "title": "Tache - BRETAGNE DEVELOPPEMENT PAYSAGE - 28\/07\/2025",
        "author_uid": 27,
        "created": "2025-07-28 12:25:27",
        "changed": "2025-09-24 13:21:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "225013": {
                    "id": "225013",
                    "fields": {
                        "field_description": "<p>Mail de Sarah qui me demande à ce que soit injecté le fichier de client en PJ sur 3CX.<\/p>\r\n\r\n<p>Je demande donc cela au support CYBERA avec Sarah en copie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/07\/2025 12:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "225634": {
                    "id": "225634",
                    "fields": {
                        "field_description": "<p>Mail de relance à CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/07\/2025 11:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "226034": {
                    "id": "226034",
                    "fields": {
                        "field_description": "<p>Relance Cybera hier matin et aujourd'hui<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/08\/2025 09:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "226418": {
                    "id": "226418",
                    "fields": {
                        "field_description": "<p>Emna indique ne pas reussir a convertir le fichier envoyé par Sarah. Je demande à Sarah s'il est possible de m'envoyer un fichier sous un format plus récent<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/08\/2025 10:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "228765": {
                    "id": "228765",
                    "fields": {
                        "field_description": "<p>Je relance Sarah ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2025 11:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229261": {
                    "id": "229261",
                    "fields": {
                        "field_description": "<p>Sarah m'indique ne pouvoir que l'envoyer au format csv. Je lui demande de me faire suivre le fichier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/09\/2025 15:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230089": {
                    "id": "230089",
                    "fields": {
                        "field_description": "<p>Je relance Cybera pour l'injection du fichier répertoire<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 09:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230966": {
                    "id": "230966",
                    "fields": {
                        "field_description": "<p>Appel à CYBERA pour relance afin de savoir pourquoi cela traine autant. Ils doivent traiter cela ce jour et me faire un retour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/09\/2025 10:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230983": {
                    "id": "230983",
                    "fields": {
                        "field_description": "<p>Appel de Nesrine de CYBERA suite à notre CT, elle tente de remettre en forme le fichier qui a transformé les accents en caractères spéciaux. Elle revient vers moi lorsque c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/09\/2025 10:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231251": {
                    "id": "231251",
                    "fields": {
                        "field_description": "<p>Mail de relance à CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/09\/2025 16:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "232648": {
                    "id": "232648",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/09\/2025 13:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "232649": {
                    "id": "232649",
                    "fields": {
                        "field_description": "<p>Import ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/09\/2025 13:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "232650": {
                    "id": "232650",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RIEU Sarah (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2025 13:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BRETAGNE DEVELOPPEMENT PAYSAGE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>IMPORT CARNET CONTACT SUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/09\/2025 13:21:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "225635": {
                    "id": "225635",
                    "fields": {
                        "field_ci_horodatage": "31\/07\/2025 11:15",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Relancer CYBERA STP."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/09\/2025 13:21:38"
        }
    },
    "313620": {
        "nid": 313620,
        "type": "tache",
        "title": "Tache - KERIOTEL - 29\/07\/2025",
        "author_uid": 6406,
        "created": "2025-07-29 11:15:09",
        "changed": "2025-07-29 11:15:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "225269": {
                    "id": "225269",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Henri (0699877647). Son extension mobile ne fonctionne pas. Elle ne semble pas provisionnée correctement. Je demande à Cybera de lui repousser un QR code.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2025 11:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "225270": {
                    "id": "225270",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/07\/2025 11:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER SUD] - DEMANDE DE QR CODE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/07\/2025 11:13:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/07\/2025 11:13:29"
        }
    },
    "313696": {
        "nid": 313696,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 29\/07\/2025",
        "author_uid": 6406,
        "created": "2025-07-29 14:29:58",
        "changed": "2025-07-29 14:29:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-07-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "225348": {
                    "id": "225348",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0762138027). Alexia demande à ce que son n° privé (0762138027) soit remplacé par celui de Sabrina (0630912441). Nécessaire fait<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2025 14:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "225349": {
                    "id": "225349",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/07\/2025 14:29",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DU NUMERO DE MOBILE EN CAS DE NON REPONSE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/07\/2025 14:26:20"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/07\/2025 14:26:20"
        }
    },
    "313806": {
        "nid": 313806,
        "type": "tache",
        "title": "Tache - Commune de Belle-Isle-en-Terre - 29\/07\/2025",
        "author_uid": 27,
        "created": "2025-07-29 16:30:08",
        "changed": "2025-08-05 11:08:54",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "225373": {
                    "id": "225373",
                    "fields": {
                        "field_description": "<p>Faire récla à l'opérateur car facturé à 140€HT\/Mois au lieu de 130€HT\/Mois.<\/p>\r\n\r\n<p>Depuis novembre 2024 &gt; 10*9 mois = 90€HT attendu.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/07\/2025 16:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "226015": {
                    "id": "226015",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/08\/2025 12:14",
                        "field_description_auteur": "Yann"
                    }
                },
                "226016": {
                    "id": "226016",
                    "fields": {
                        "field_description": "<p><strong>Nico, erreur de facturation pour le client de Commune de Belle-isle-en-terre.<br \/>\r\n<u>Easy&nbsp;PABX 4 postes est facturé 140 € HT au lieu de 130 €HT depuis novembre 2024.&nbsp;<\/u><\/strong><br \/>\r\nAvoir de 90 € à faire pour le prochain prévelement.&nbsp;&nbsp;(Depuis novembre 2024 &gt; 10*9 mois = 90€HT)<br \/>\r\n<br \/>\r\nBonne journée !<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/08\/2025 10:06",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "226018": {
                    "id": "226018",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/08\/2025 12:15",
                        "field_description_auteur": "Yann"
                    }
                },
                "226032": {
                    "id": "226032",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "226049": {
                    "id": "226049",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2025 10:14",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "226054": {
                    "id": "226054",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2025 11:07",
                        "field_description_auteur": "Yann"
                    }
                },
                "226056": {
                    "id": "226056",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2025 11:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "226057": {
                    "id": "226057",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "05\/08\/2025 11:08",
                        "field_description_auteur": "Yann"
                    }
                },
                "226059": {
                    "id": "226059",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BERTHOU Edith (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/08\/2025 11:08",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Commune de Belle-Isle-en-Terre"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ECOLE]&nbsp;Easy PABX - ADSL - 4 postes|130.00€ facturé à 140€<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/08\/2025 11:08:47"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "225443": {
                    "id": "225443",
                    "fields": {
                        "field_ci_horodatage": "30\/07\/2025 09:15",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Lancer récla lundi avec Nico. "
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "05\/08\/2025 11:08:47"
        },
        "questions_reponses": {
            "315082": {
                "nid": 315082,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Commune de Belle-Isle-en-Terre - 29\/07\/2025 - 04\/08\/2025 - 12:15",
                "author_uid": 26,
                "created": "2025-08-04 12:15:28",
                "changed": "2025-08-05 11:08:27",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Commune de Belle-Isle-en-Terre - 29\/07\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-08-05 11:07:03"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Commune de Belle-Isle-en-Terre"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "226050": {
                            "id": "226050",
                            "fields": {
                                "field_qr_horodatage": "05\/08\/2025 10:13",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Si tu reprends le bdc, c'est indiqué 140 €...<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "226017": {
                            "id": "226017",
                            "fields": {
                                "field_qr_horodatage": "04\/08\/2025 12:15",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : COMMUNE DE BELLE-ISLE-EN-TERRE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[ECOLE]&nbsp;Easy PABX - ADSL - 4 postes|130.00€ facturé à 140€<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>04\/08\/2025 12:14 - CHASSIER Yann : <\/strong>Passage à l'état \"En cours\"<\/li><li><strong>04\/08\/2025 10:06 - CHASSIER Yann : <\/strong><strong>Nico, erreur de facturation pour le client de Commune de Belle-isle-en-terre.<br \/>\r\n<u>Easy&nbsp;PABX 4 postes est facturé 140 € HT au lieu de 130 €HT depuis novembre 2024.&nbsp;<\/u><\/strong><br \/>\r\nAvoir de 90 € à faire pour le prochain prévelement.&nbsp;&nbsp;(Depuis novembre 2024 &gt; 10*9 mois = 90€HT)<br \/>\r\n<br \/>\r\nBonne journée !<br\/>\r\n<\/li><li><strong>29\/07\/2025 16:28 - L'HELGOUARC'H Julie : <\/strong>Faire récla à l'opérateur car facturé à 140€HT\/Mois au lieu de 130€HT\/Mois.<br\/>\r\n\r\nDepuis novembre 2024 &gt; 10*9 mois = 90€HT attendu.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "226055": {
                            "id": "226055",
                            "fields": {
                                "field_qr_horodatage": "05\/08\/2025 11:04",
                                "field_qr_message": "<p>Nico,&nbsp;<br \/>\r\nExact, erreur de notre côté où&nbsp;c'était un abo de 130 € renseigné.<br \/>\r\nJe ferme la réclamation que Julie avait ouverte avant de partir de congé, elle n'a pas lieu d'être, désolé !&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-08-05 11:08:22"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "314164": {
        "nid": 314164,
        "type": "tache",
        "title": "Tache - SYNEMA (ATELIER DES TERRASSES) - 30\/07\/2025",
        "author_uid": 6406,
        "created": "2025-07-30 15:35:29",
        "changed": "2025-08-04 09:25:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-07-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "225518": {
                    "id": "225518",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, 0981417055. Mail de M. BATARD pour demander la mise en place d'un message de fermeture pour congés. <u><strong>Je demande à AT d'intégrer le nouveau message&nbsp;avec un renvoi systématique des appels vers messagerie du&nbsp;vendredi 01\/08 à 18h au vendredi 22\/08 à 18h.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/07\/2025 15:31",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "225521": {
                    "id": "225521",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/07\/2025 15:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "225522": {
                    "id": "225522",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/07\/2025 15:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "225568": {
                    "id": "225568",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/07\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "225569": {
                    "id": "225569",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/07\/2025 09:14",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "225583": {
                    "id": "225583",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/07\/2025 09:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "225585": {
                    "id": "225585",
                    "fields": {
                        "field_description": "<p>AT confirme la programmation de la messagerie. Faire test lundi<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/07\/2025 09:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "225965": {
                    "id": "225965",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/08\/2025 09:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "225966": {
                    "id": "225966",
                    "fields": {
                        "field_description": "<p>Test OK messagerie en place<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/08\/2025 09:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "225967": {
                    "id": "225967",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BATARD Emmanuel (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/08\/2025 09:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SYNEMA (ATELIER DES TERRASSES)"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGE D'ABSENCE POUR CONGES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/08\/2025 09:25:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/08\/2025 09:25:18"
        },
        "questions_reponses": {
            "314165": {
                "nid": 314165,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SYNEMA (ATELIER DES TERRASSES) - 30\/07\/2025 - 30\/07\/2025 - 15:35",
                "author_uid": 26,
                "created": "2025-07-30 15:35:42",
                "changed": "2025-07-31 09:35:25",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SYNEMA (ATELIER DES TERRASSES) - 30\/07\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-07-31 00:10:17"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SYNEMA (ATELIER DES TERRASSES)"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "225570": {
                            "id": "225570",
                            "fields": {
                                "field_qr_horodatage": "31\/07\/2025 09:10",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>C'est ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "225520": {
                            "id": "225520",
                            "fields": {
                                "field_qr_horodatage": "30\/07\/2025 15:35",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SYNEMA (ATELIER DES TERRASSES)<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MESSAGE D'ABSENCE POUR CONGES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>30\/07\/2025 15:31 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, 0981417055. Mail de M. BATARD pour demander la mise en place d'un message de fermeture pour congés. <u><strong>Je demande à AT d'intégrer le nouveau message&nbsp;avec un renvoi systématique des appels vers messagerie du&nbsp;vendredi 01\/08 à 18h au vendredi 22\/08 à 18h.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "225584": {
                            "id": "225584",
                            "fields": {
                                "field_qr_horodatage": "31\/07\/2025 09:35",
                                "field_qr_message": "<p>Salut Nico, je te remercie<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-07-31 09:35:04"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "314691": {
        "nid": 314691,
        "type": "tache",
        "title": "Tache - GRIGNOU-STEPHAN ARCHITECTES - 01\/08\/2025",
        "author_uid": 27,
        "created": "2025-08-01 14:35:17",
        "changed": "2025-08-04 10:50:26",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-05 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "225894": {
                    "id": "225894",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, 0298554102<\/p>\r\n\r\n<ol>\r\n\t<li>Les horaires d'ouvertures ci dessous ne fonctionnent pas, donc à revoir:<\/li>\r\n<\/ol>\r\n\r\n<ul>\r\n\t<li>Lundi au jeudi: 8h30 - 12h30 et&nbsp;14h 18h<\/li>\r\n\t<li>Vendredi : 8h30 - 12h<\/li>\r\n\t<li>Messagerie qui ne permet pas de prendre un message vocal en dehors des horaires d'ouverture.<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>2. Mettre renvoi vers le répondeur du 01\/08 au 01\/09 inclus = congés été.<\/p>\r\n\r\n<p>3. La Touche programmable rép doit permettre un renvoi vers le répondeur et non pas un renvoi vers le mobile. Prévoir aussi une touche pour désactiver le renvoi (désactiv).<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Je demande cela à ACTIF TELECOM pour remise au propre.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2025 14:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "225897": {
                    "id": "225897",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/08\/2025 14:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "225957": {
                    "id": "225957",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/08\/2025 00:40",
                        "field_description_auteur": "anon0"
                    }
                },
                "225981": {
                    "id": "225981",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/08\/2025 10:07",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "225995": {
                    "id": "225995",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/08\/2025 10:50",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "225996": {
                    "id": "225996",
                    "fields": {
                        "field_description": "<p>AT confirme que tout est remis en ordre. Messagerie d'absence pour congés OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/08\/2025 10:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "225997": {
                    "id": "225997",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEUR Morgane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/08\/2025 10:50",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GRIGNOU-STEPHAN ARCHITECTES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>HORAIRES OUVERTURES \/ TOUCHES PROGRAMMABLES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/08\/2025 10:48:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/08\/2025 10:48:59"
        },
        "questions_reponses": {
            "314692": {
                "nid": 314692,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GRIGNOU-STEPHAN ARCHITECTES - 01\/08\/2025 - 01\/08\/2025 - 14:35",
                "author_uid": 27,
                "created": "2025-08-01 14:35:36",
                "changed": "2025-08-04 10:49:53",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GRIGNOU-STEPHAN ARCHITECTES - 01\/08\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-08-04 00:40:18"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GRIGNOU-STEPHAN ARCHITECTES"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "225982": {
                            "id": "225982",
                            "fields": {
                                "field_qr_horodatage": "04\/08\/2025 09:54",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>C'est ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "225896": {
                            "id": "225896",
                            "fields": {
                                "field_qr_horodatage": "01\/08\/2025 14:35",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GRIGNOU-STEPHAN ARCHITECTES<\/p>\r\n\r\n<p>Objet :&nbsp;<p>HORAIRES OUVERTURES \/ TOUCHES PROGRAMMABLES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>01\/08\/2025 14:26 - L'HELGOUARC'H Julie : <\/strong>Ligne : Actif Telecom, Fixe et Internet, 0298554102<br\/>\r\n\r\n<ol>\r\n\t<li>Les horaires d'ouvertures ci dessous ne fonctionnent pas, donc à revoir:<\/li>\r\n<\/ol>\r\n\r\n<ul>\r\n\t<li>Lundi au jeudi: 8h30 - 12h30 et&nbsp;14h 18h<\/li>\r\n\t<li>Vendredi : 8h30 - 12h<\/li>\r\n\t<li>Messagerie qui ne permet pas de prendre un message vocal en dehors des horaires d'ouverture.<\/li>\r\n<\/ul>\r\n\r\n&nbsp;<br\/>\r\n\r\n2. Mettre renvoi vers le répondeur du 01\/08 au 01\/09 inclus = congés été.<br\/>\r\n\r\n3. La Touche programmable rép doit permettre un renvoi vers le répondeur et non pas un renvoi vers le mobile. Prévoir aussi une touche pour désactiver le renvoi (désactiv).<br\/>\r\n\r\n&nbsp;<br\/>\r\n\r\nJe demande cela à ACTIF TELECOM pour remise au propre.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "225993": {
                            "id": "225993",
                            "fields": {
                                "field_qr_horodatage": "04\/08\/2025 10:49",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-08-04 10:49:45"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "314695": {
        "nid": 314695,
        "type": "tache",
        "title": "Tache - BODADOU - 01\/08\/2025",
        "author_uid": 27,
        "created": "2025-08-01 14:50:06",
        "changed": "2025-08-01 14:50:06",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "225904": {
                    "id": "225904",
                    "fields": {
                        "field_description": "<p>Demande de Sabine et validée par Steven: afficher la ligne directe de Sabine en sortie d'appel à la place du n° du standard de Bro Leon.<\/p>\r\n\r\n<p>Nécessaire fait et confirmé à Sbaine et Steven par retour de mail - cf PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/08\/2025 14:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "225905": {
                    "id": "225905",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/08\/2025 14:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BRO LEON] CONF SDA SABINE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/08\/2025 14:49:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/08\/2025 14:49:59"
        }
    },
    "315349": {
        "nid": 315349,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 06\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-06 09:51:17",
        "changed": "2025-08-06 09:51:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "226102": {
                    "id": "226102",
                    "fields": {
                        "field_description": "<p>CT avec Gaëlle. Elle demande les QR codes de son extension (2201) et celui de l'astreinte 6000 suite changement de téléphone. Envoyés ce jour sur l'adresse loudeac<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/08\/2025 09:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "226104": {
                    "id": "226104",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/08\/2025 09:51",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE QR CODE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/08\/2025 09:49:36"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/08\/2025 09:49:36"
        }
    },
    "315712": {
        "nid": 315712,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 08\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-08 09:37:05",
        "changed": "2025-08-11 09:14:53",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "226269": {
                    "id": "226269",
                    "fields": {
                        "field_description": "<p>CT avec Alexia qui demande à etre placée en 1er et Julie en 2ème sur les files suivantes : Loudéac, Noyal, Pontivy et Crématorium. Elle demande à être mise en 1er et Sébastien en second sur les files suivantes : Pleyben, Chateauneuf, Carhaix, Briec, Guiscriff, Le Faouet, Quimperlé, Quimper.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/08\/2025 09:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "226335": {
                    "id": "226335",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/08\/2025 09:14",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "226336": {
                    "id": "226336",
                    "fields": {
                        "field_description": "<p>Erreur de sauvegarde des modifications vendredi. Correction et vérifiaction OK ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/08\/2025 09:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "226337": {
                    "id": "226337",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/08\/2025 09:14",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DES FILES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/08\/2025 09:13:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/08\/2025 09:13:49"
        }
    },
    "316467": {
        "nid": 316467,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 13\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-13 10:27:43",
        "changed": "2025-09-17 15:29:31",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "226515": {
                    "id": "226515",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Yvan L'HOSTIS (0760467739). CT avec Yvan, il m'indique qu'il y a possibilité de laisser des messages sur les heures de fermeture or il ne souhaite pas que ce puisse être le cas. Je vérifie la configuration et revient vers lui. Les appels tombe sur Johann depuis les deux agences. Je demande à Cybera de le recontacter pour valider les modifications de configuration. CT avec Nesrine qui enlève la possibilité de laisser des messages. Je confirme à Yvan que c'est OK mais que dans la mesure du possible, il vaut mieux enregistrer un message indiquant aux patients de rappeler pour éviter que l'appel ne coupe brutalement. Ils l'enregistrent et nous font suivre le message à injecter<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/08\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227026": {
                    "id": "227026",
                    "fields": {
                        "field_description": "<p>Je relance Yvan par mail pour le message ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2025 11:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "228748": {
                    "id": "228748",
                    "fields": {
                        "field_description": "<p>CT avec Yvan. Il attend le retour de Johann pour enregistrer le message.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2025 10:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230029": {
                    "id": "230029",
                    "fields": {
                        "field_description": "<p>Conf générale avec CYBERA\/Johann et Yvan\/Sébastien\/Moi - récap en cours afin de remettre à place la stratégie d'appel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 16:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230501": {
                    "id": "230501",
                    "fields": {
                        "field_description": "<p>Répondeur avec possibilité de laisser un message vocal = la semaine et répondeur sans dépôt de message de possible = le WE au vu de ce que nous avions évoqués lors de notre conf<\/p>\r\n\r\n<p>Mail à Johann et Yvan pour enregistrement des messages vocaux afin de mettre cela en prod.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 15:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231343": {
                    "id": "231343",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/09\/2025 15:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "231344": {
                    "id": "231344",
                    "fields": {
                        "field_description": "<p>Ouverture d'une autre tâche pour revoir de fond la stratégie d'appel.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 15:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231345": {
                    "id": "231345",
                    "fields": {
                        "field_description": "Une notification a été envoyée à L'HOSTIS  Yvan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2025 15:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS TOMBANTS SUR MESSAGERIE \"RAMASSE MIETTES\"<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/09\/2025 15:26:45"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/09\/2025 15:26:45"
        }
    },
    "316514": {
        "nid": 316514,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 13\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-13 14:14:25",
        "changed": "2025-08-25 16:52:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "226536": {
                    "id": "226536",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, FIXE BREST, 0298464294. Mail de M. LAURENDEAU demandant de mettre le répertoire de l'entreprise à jour avec le fichier Excel joint à son message. Demander à AT d'injecter le fichier dans le répertoire.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/08\/2025 14:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "226644": {
                    "id": "226644",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/08\/2025 09:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "226645": {
                    "id": "226645",
                    "fields": {
                        "field_description": "<p><u><strong>Je demande à AT de mettre le répertoire à jour avec le tableau en PJ<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/08\/2025 09:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227653": {
                    "id": "227653",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/08\/2025 09:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "227868": {
                    "id": "227868",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/08\/2025 00:40",
                        "field_description_auteur": "anon0"
                    }
                },
                "228222": {
                    "id": "228222",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/08\/2025 15:28",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "228232": {
                    "id": "228232",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/08\/2025 15:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "228248": {
                    "id": "228248",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/08\/2025 16:14",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "228251": {
                    "id": "228251",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/08\/2025 16:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "228256": {
                    "id": "228256",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/08\/2025 16:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "228257": {
                    "id": "228257",
                    "fields": {
                        "field_description": "<p>AT confirme la MàJ du répertoire<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/08\/2025 16:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "228258": {
                    "id": "228258",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LAURENDEAU Antony (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/08\/2025 16:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE&nbsp; MAJ DU REPERTOIRE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/08\/2025 16:52:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/08\/2025 16:52:18"
        },
        "questions_reponses": {
            "319190": {
                "nid": 319190,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 13\/08\/2025 - 22\/08\/2025 - 09:15",
                "author_uid": 26,
                "created": "2025-08-22 09:15:23",
                "changed": "2025-08-25 16:25:44",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 13\/08\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-08-25 15:35:33"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "228223": {
                            "id": "228223",
                            "fields": {
                                "field_qr_horodatage": "25\/08\/2025 15:27",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Je n'ai pas de PJ.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "228249": {
                            "id": "228249",
                            "fields": {
                                "field_qr_horodatage": "25\/08\/2025 16:13",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Le carnet est ajouté mais ce n'est pas le carnet au bon format et il ne faut pas de caractère spéciaux.<\/p>\r\n\r\n<p>Je te le joins en PJ, merci de n'utiliser que celui-ci pour ce type de&nbsp;demande.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "227652": {
                            "id": "227652",
                            "fields": {
                                "field_qr_horodatage": "22\/08\/2025 09:15",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SEPMG LETOURNEUR ET LAURENDEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE&nbsp; MAJ DU REPERTOIRE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>18\/08\/2025 09:48 - BALBOT Iwan : <\/strong>Passage à l'état \"En cours\"<\/li><li><strong>18\/08\/2025 09:48 - BALBOT Iwan : <\/strong><u><strong>Je demande à AT de mettre le répertoire à jour avec le tableau en PJ<\/strong><\/u><br\/>\r\n<\/li><li><strong>13\/08\/2025 14:13 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, FIXE BREST, 0298464294. Mail de M. LAURENDEAU demandant de mettre le répertoire de l'entreprise à jour avec le fichier Excel joint à son message. Demander à AT d'injecter le fichier dans le répertoire.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "228233": {
                            "id": "228233",
                            "fields": {
                                "field_qr_horodatage": "25\/08\/2025 15:35",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>J'ai a nouveau mis la PJ<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "228252": {
                            "id": "228252",
                            "fields": {
                                "field_qr_horodatage": "25\/08\/2025 16:23",
                                "field_qr_message": "<p>Merci Nico.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-08-25 16:23:51"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "316669": {
        "nid": 316669,
        "type": "tache",
        "title": "Tache - ALLIANZ PAUL BOUSSARD - 14\/08\/2025",
        "author_uid": 7180,
        "created": "2025-08-14 12:23:42",
        "changed": "2025-08-14 12:32:57",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "226615": {
                    "id": "226615",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Paul BOUSSARD (0607156198).<br \/>\r\n<br \/>\r\nSalut Nico, navré, deuxième QR pour aujourd'hui...&nbsp;<br \/>\r\nPeux tu mettre en place&nbsp;un renvoie d'appel du&nbsp;<strong><u>&nbsp;0298932048&nbsp;vers&nbsp;06.07.15.61.98<\/u><\/strong><strong><u>, pour le&nbsp;samedi&nbsp;16\/08 uniquement.<\/u><br \/>\r\nRetour à la normale en début de semaine prochaine.&nbsp;<\/strong>Merci d'avance !<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/08\/2025 12:17",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "226617": {
                    "id": "226617",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/08\/2025 12:23",
                        "field_description_auteur": "Yann"
                    }
                },
                "226620": {
                    "id": "226620",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/08\/2025 12:30",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "226622": {
                    "id": "226622",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/08\/2025 12:32",
                        "field_description_auteur": "Yann"
                    }
                },
                "226624": {
                    "id": "226624",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/08\/2025 12:32",
                        "field_description_auteur": "Yann"
                    }
                },
                "226625": {
                    "id": "226625",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/08\/2025 12:32",
                        "field_description_auteur": "Yann"
                    }
                },
                "226626": {
                    "id": "226626",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BOUSSARD Paul (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/08\/2025 12:32",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ PAUL BOUSSARD"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RENVOIE D'APPEL&nbsp;0298932048&nbsp;vers&nbsp;06.07.15.61.98<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/08\/2025 12:32:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/08\/2025 12:32:53"
        },
        "questions_reponses": {
            "316670": {
                "nid": 316670,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ALLIANZ PAUL BOUSSARD - 14\/08\/2025 - 14\/08\/2025 - 12:23",
                "author_uid": 26,
                "created": "2025-08-14 12:23:53",
                "changed": "2025-08-14 12:32:27",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ALLIANZ PAUL BOUSSARD - 14\/08\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-08-14 12:32:05"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ALLIANZ PAUL BOUSSARD"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "226621": {
                            "id": "226621",
                            "fields": {
                                "field_qr_horodatage": "14\/08\/2025 12:25",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Pas de soucis, c'est fait<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "226616": {
                            "id": "226616",
                            "fields": {
                                "field_qr_horodatage": "14\/08\/2025 12:23",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ALLIANZ PAUL BOUSSARD<\/p>\r\n\r\n<p>Objet :&nbsp;<p>RENVOIE D'APPEL&nbsp;0298932048&nbsp;vers&nbsp;06.07.15.61.98<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>14\/08\/2025 12:17 - CHASSIER Yann : <\/strong>Appel téléphonique de la part de Paul BOUSSARD (0607156198).<br \/>\r\n<br \/>\r\nSalut Nico, navré, deuxième QR pour aujourd'hui...&nbsp;<br \/>\r\nPeux tu mettre en place&nbsp;un renvoie d'appel du&nbsp;<strong><u>&nbsp;0298932048&nbsp;vers&nbsp;06.07.15.61.98<\/u><\/strong><strong><u>, pour le&nbsp;samedi&nbsp;16\/08 uniquement.<\/u><br \/>\r\nRetour à la normale en début de semaine prochaine.&nbsp;<\/strong>Merci d'avance !<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "226623": {
                            "id": "226623",
                            "fields": {
                                "field_qr_horodatage": "14\/08\/2025 12:31",
                                "field_qr_message": "<p>Merci Nico !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-08-14 12:32:21"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "317643": {
        "nid": 317643,
        "type": "tache",
        "title": "Tache - QUIMPER GAZ - 19\/08\/2025",
        "author_uid": 27,
        "created": "2025-08-19 09:50:14",
        "changed": "2025-08-21 09:40:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "226995": {
                    "id": "226995",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, (0273799572), 0973799572<\/p>\r\n\r\n<p>Mail de Tristan et du secrétariat pour indiquer que depuis la migration en V20 faite très récement part CORIOLIS:<\/p>\r\n\r\n<ol>\r\n\t<li>Plus accès à la gestion des appels\/files appels<\/li>\r\n\t<li>Horaires ouvertures plus en place<\/li>\r\n\t<li>Il n'a plus les mêmes droits<\/li>\r\n<\/ol>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2025 09:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "227005": {
                    "id": "227005",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour faire évoluer les droits de l'extention 1155 de Tristan - j'ai Amal en ligne, qui passe en admin système Tristan. J'ai donc maintenant accès aux règles de traitement des appels.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2025 09:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "227006": {
                    "id": "227006",
                    "fields": {
                        "field_description": "<ol>\r\n\t<li>Sur le SVI : Je vois qu'il était programmé qu'en cas de jours férié il fallait accepter quand même les appels. J'ai donc modifé et mis qu'il fallait les router vers la file 8003 - répondeur numérique.<\/li>\r\n\t<li>Sur le choix n° 1 - file 8002 il est noté qu'il faut accepter les appels même sur heures de fermetures + pendant les pauses et les féries - je passe tout sur répondeur numérique aussi 8003.<\/li>\r\n\t<li>Le choix N°2 route directement sur Anne, avec renvoi vers sa messagerie vocale au bout de 90s et pas de message vocal enregistré :&nbsp;normal ?<\/li>\r\n<\/ol>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2025 10:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "227007": {
                    "id": "227007",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Tristan GOURMELON (0643116471) pour point - pas de réponse, je lui laisse donc un mv + mail afin qu'il me recontacte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2025 10:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "227505": {
                    "id": "227505",
                    "fields": {
                        "field_description": "<p>Point mardi am avec Tristan, il n'était pas normal que mes appels du choix 2 tombent sur le répondeur d'Anne, on a fait rerouter les appels vers la file 8002 en cas de non réponse au bout de 90s.<\/p>\r\n\r\n<p>Mail hier midi de Tristan pour m'indiquer que les appels tombent encore sur heure de fermeture même après les manips.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/08\/2025 09:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "227508": {
                    "id": "227508",
                    "fields": {
                        "field_description": "<p>Je refais une vérif des heures de bureau + consigne en dehors des horaires côté SVI, tout est ok.&nbsp;<\/p>\r\n\r\n<p>Ouverture d'un ticket par mail avec Mahmoud de CORIOLIS avec Tristan en copie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/08\/2025 09:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "227512": {
                    "id": "227512",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/08\/2025 09:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "227513": {
                    "id": "227513",
                    "fields": {
                        "field_description": "<p>Mail de Tristan pour indiquer qu'il a fait modif entre temps sur 3CX, le SVI était en département heure spé au lieu de défault donc les horaires n'étaient pas pris en compte - Mahmoud de son côté a fait un test et m'indique que cela fonctionne.<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/08\/2025 09:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "227514": {
                    "id": "227514",
                    "fields": {
                        "field_description": "Une notification a été envoyée à GOURMELON Tristan  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/08\/2025 09:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "QUIMPER GAZ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SOUCI CONF SUITE MIGRATION EN V20<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/08\/2025 09:39:37"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/08\/2025 09:39:37"
        }
    },
    "317913": {
        "nid": 317913,
        "type": "tache",
        "title": "Tache - KERIOTEL - 19\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-19 17:01:03",
        "changed": "2025-09-02 15:24:01",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "227131": {
                    "id": "227131",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Camille&nbsp;(0298667000). Elle m'indique que certaines touches de raccourcis&nbsp;du standard ne sont pas bonnes. Les salles Kéréhon et Penfret sont inversées. Certaines touches pour les chambres sont également inversées sans qu'elle ne puisse me préciser exactement lesquelles. Je contacte Cybera, les touches pour les salles sont modifiée et Emna rappelle directement l'accueil pour point sur les touches des chambres.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/08\/2025 16:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227537": {
                    "id": "227537",
                    "fields": {
                        "field_description": "<p>CT avec l'accueil. Cammille reprend à 15h. Rappeler cet AM<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/08\/2025 10:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227640": {
                    "id": "227640",
                    "fields": {
                        "field_description": "<p>CT avec Camille, Cybera n'a pas rappelé. Je les relance ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/08\/2025 17:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227646": {
                    "id": "227646",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine. Elle corrige pour les salles et rappelle directement pour les chambres.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/08\/2025 17:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227677": {
                    "id": "227677",
                    "fields": {
                        "field_description": "<p>CT avec Camille, elle me confirme avoir eu Nesrine. Ils font le point sur les touches des chambres avant de transmettre la demande à Cybera pour traitement. Je demande à Camille de me mettre dans la boucle pour suivi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/08\/2025 10:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229262": {
                    "id": "229262",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/09\/2025 15:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "229263": {
                    "id": "229263",
                    "fields": {
                        "field_description": "<p>Ok décalage des chambres rectifié de mon côté.<\/p>\r\n\r\n<p><strong><u>Chambre<\/u>&nbsp;:<\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>N°2 Ne peut pas nous appeler<\/p>\r\n\r\n<p>N°14 écrit N°12 quand nous appelle<\/p>\r\n\r\n<p>N°15 à N°13 quand nous appelle<\/p>\r\n\r\n<p>N°16 à 14 quand nous appelle<\/p>\r\n\r\n<p>N°17 à 15 quand nous appelle<\/p>\r\n\r\n<p>N°18 à 16 quand nous appelle<\/p>\r\n\r\n<p>N°19 à 17 quand nous appelle<\/p>\r\n\r\n<p>N°20 à 18 quand nous appelle<\/p>\r\n\r\n<p>N°21 à 19 quand nous appelle<\/p>\r\n\r\n<p>N°22 à 20 quand nous appelle<\/p>\r\n\r\n<p>N°23 à 21 quand nous appelle<\/p>\r\n\r\n<p>N°24 à 22 quand nous appelle<\/p>\r\n\r\n<p>N°25 à23 quand nous appelle<\/p>\r\n\r\n<p>N°26 à 24 quand nous appelle<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Les chambres ont été décalées à partir de la N°14 jusqu’à la N°26, nous n’avons pas de chambres N°12 et N°13.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/09\/2025 15:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229264": {
                    "id": "229264",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/09\/2025 15:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERODET] - MAUVAISE PROGRAMMATION DES TOUCHES DU STANDARD<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/09\/2025 15:23:30"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/09\/2025 15:23:30"
        }
    },
    "318319": {
        "nid": 318319,
        "type": "tache",
        "title": "Tache - Tromelin - 20\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-20 10:07:41",
        "changed": "2025-08-20 10:07:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-20 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "227378": {
                    "id": "227378",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). Ligne : Cybera, Fixe, Standard, 0298208007. Sophie m'indique qu'elle n'a plus ni l'heur ni la date pour les messages vocaux laissés par leur client, uniquement les n° des appelant. Je contacte Nesrine de Cybera qui fait le nécessaire pour reparamétrer la boite vocale. CT avec Sophie qui reviendra vers nous si toujours pas OK. Je réouvrirai le ticket si besoin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/08\/2025 09:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227380": {
                    "id": "227380",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/08\/2025 10:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME D'HORODATAGE DES MESSAGE VOCAUX SUR LA MESSAGERIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/08\/2025 09:54:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/08\/2025 09:54:29"
        }
    },
    "318320": {
        "nid": 318320,
        "type": "tache",
        "title": "Tache - Tromelin - 20\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-20 10:09:57",
        "changed": "2025-08-21 16:41:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "227383": {
                    "id": "227383",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, Standard, 0298208007. CT avec Sophie qui m'indique que la latence semble plus longue lors du déccroché des appels entrants. Je contacte Nesrine de Cybera qui va recontacter Sophie pour avoir plus d'éléments et traiter la demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/08\/2025 10:07",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227539": {
                    "id": "227539",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/08\/2025 10:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "227540": {
                    "id": "227540",
                    "fields": {
                        "field_description": "<p>CT avec Sophie. Elle m'indique ne pas avoir eu contact avec Cybera par contre pas de nouveau problème de latence signalé depuis. En accord avec elle, je clos la tache.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/08\/2025 10:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227541": {
                    "id": "227541",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/08\/2025 10:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "227610": {
                    "id": "227610",
                    "fields": {
                        "field_description": "<p>CT avec Caroline CABON - passage à 30s d'attente maxi sur la file 8004 avant bascule sur la file de débor 8009 car 45s était trop pour eux.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/08\/2025 16:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>LATENCE ALLONGEE SUR LES APPELS ENTRANTS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/08\/2025 16:41:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/08\/2025 16:41:03"
        }
    },
    "318324": {
        "nid": 318324,
        "type": "tache",
        "title": "Tache - AMBULANCES KERAVAL - 20\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-20 12:02:32",
        "changed": "2025-08-21 09:04:05",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "227401": {
                    "id": "227401",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, NDI, 0298266145. CT avec Laeticia qui m'indique que l'extension n° 23 (Aurélie) ne sonne pas en même temps que les autres lignes du groupe. Je vois avec Cyril W de Cybera qui m'indique qu'Aurélie est bien dans le groupe d'appel et que c'est bien paramétré en \"Sonnent tous\". Aurélie étant absente ce jour, difficile d'établir un diagnostique. Rappeler demain.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/08\/2025 11:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227499": {
                    "id": "227499",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "21\/08\/2025 09:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "227500": {
                    "id": "227500",
                    "fields": {
                        "field_description": "<p>Confirmation que tout est OK par Cyril W de Cybera<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/08\/2025 09:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227501": {
                    "id": "227501",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KERAVAL Christophe (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/08\/2025 09:04",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AMBULANCES KERAVAL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLEYBEN] - EXTENSION 23 (AURELIE) - NE SONNANT PAS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/08\/2025 09:03:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/08\/2025 09:03:28"
        }
    },
    "318409": {
        "nid": 318409,
        "type": "tache",
        "title": "Tache - OUEST UP - 20\/08\/2025",
        "author_uid": 7180,
        "created": "2025-08-20 17:00:00",
        "changed": "2025-08-22 10:17:56",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-20 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "227481": {
                    "id": "227481",
                    "fields": {
                        "field_description": "<p>Appel d'Yvan, au moment du choix 1 sur site quimper,&nbsp; Mr le gall étant déjà en ligne, l'appel est passé en débordement, Yvan a bien sonné mais pas Cyril. Vérification à effectuer.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/08\/2025 16:56",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "227678": {
                    "id": "227678",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/08\/2025 10:17",
                        "field_description_auteur": "Yann"
                    }
                },
                "227679": {
                    "id": "227679",
                    "fields": {
                        "field_description": "<p>Modification effectué, validé auprès d'Yvan. Rajout de Yann Sorel dans débordement 8002 si non réponse en choix 1 Quimper.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/08\/2025 10:16",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "227680": {
                    "id": "227680",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à EVENNOU Yvan (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/08\/2025 10:17",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "OUEST UP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>3CX QUIMPER - PAS DE DEBORDEMENT EXTENSION YANN SOREL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/08\/2025 10:17:47"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/08\/2025 10:17:47"
        }
    },
    "319086": {
        "nid": 319086,
        "type": "tache",
        "title": "Tache - Tromelin - 21\/08\/2025",
        "author_uid": 27,
        "created": "2025-08-21 16:46:15",
        "changed": "2025-08-21 16:46:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "227614": {
                    "id": "227614",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, , 0298209394<\/p>\r\n\r\n<p>CT avec Caroline CABON qui m'indique que Catherine sera en congés la semaine prochaine, elle souhaite donc pouvoir sonner en 1ier en lieu et place de Catherine au lieu de sonner en 2nd en simultané avec Sophie.<\/p>\r\n\r\n<p>Vu côté conf j'ai ajouté Caroline dans la file 8004 et lui ait montré en teamviwer comment faire pour se connecter et déconnecter de cette file lorsqu'elle le souhaite, ce qui lui permet donc de récupérer les appels en 1ière lorsque Catherine est en congés, étant donné que Catherine sera elle en ndp et donc déconnectée de la file.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/08\/2025 16:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "227616": {
                    "id": "227616",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE MEZO Ronan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "21\/08\/2025 16:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>FILE 8004 - LIGNE 9394 - AJOUT CAROLINE EN SUPERVISEUR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/08\/2025 16:42:08"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "21\/08\/2025 16:42:08"
        }
    },
    "319470": {
        "nid": 319470,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 25\/08\/2025",
        "author_uid": 7180,
        "created": "2025-08-22 16:34:17",
        "changed": "2025-08-25 09:05:36",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "227783": {
                    "id": "227783",
                    "fields": {
                        "field_description": "<p>Remettre dans les files suivantes l'utilisatrice : Besson Julie - 1004&nbsp;<br \/>\r\n<br \/>\r\n8004 : Pontivy - 1ere position&nbsp;<br \/>\r\n8009 : Loudéac - 1ere position&nbsp;<br \/>\r\n8014 : Funérarium - 1ere position&nbsp;<br \/>\r\n8017 : Gallo Guiscriff - 4eme position<br \/>\r\n8018 : Faouet - 4eme position&nbsp;<br \/>\r\n8019 : Quimperlé - 4eme position&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/08\/2025 16:34",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "227872": {
                    "id": "227872",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/08\/2025 09:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "227873": {
                    "id": "227873",
                    "fields": {
                        "field_description": "<p>Modification OK. Ajout de Julie BESSON dans les files aux rangs demandés<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/08\/2025 09:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227874": {
                    "id": "227874",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/08\/2025 09:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MOFIFICATION FILE - BESSON JULIE 1004&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/08\/2025 09:04:55"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/08\/2025 09:04:55"
        }
    },
    "319573": {
        "nid": 319573,
        "type": "tache",
        "title": "Tache - Cornouaille RH & Sterlane RH - 22\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-22 17:36:11",
        "changed": "2025-09-17 11:18:16",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "227805": {
                    "id": "227805",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Estelle RICHARD (0607602083). Elle m'indique que lorsqu'ils mettent en place un renvoi d'appels vers l'agence de Quimper depuis la touche du poste standard, les appels sont bien signalés à Quimper mais la voix ne passe ni en entrée ni&nbsp;en sortie. Pas de problème sur les appels directs de Mellac vers Quimper. <strong><u>Je demande à AT de vérifier la configuration.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/08\/2025 17:26",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "227807": {
                    "id": "227807",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/08\/2025 17:36",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "227871": {
                    "id": "227871",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/08\/2025 01:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "228213": {
                    "id": "228213",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/08\/2025 15:20",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "229058": {
                    "id": "229058",
                    "fields": {
                        "field_description": "<p>Estelle sera de retour le 08\/09. La joindre sur Quimperlé<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/09\/2025 09:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229949": {
                    "id": "229949",
                    "fields": {
                        "field_description": "CT avec Emma. Elle m'indique qu'Estelle est actuellement en intégration d'une nouvelle arrivante (Audrey). La recontacter sur Quimperlé demain (Mellac). ",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 12:07",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "230210": {
                    "id": "230210",
                    "fields": {
                        "field_description": "CT avec Estelle ce jour pour demander un ou deux horodatage sur les postes. ",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 12:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "230272": {
                    "id": "230272",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 15:41",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "230404": {
                    "id": "230404",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "230569": {
                    "id": "230569",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/09\/2025 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "230593": {
                    "id": "230593",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/09\/2025 10:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "230660": {
                    "id": "230660",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/09\/2025 12:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "230679": {
                    "id": "230679",
                    "fields": {
                        "field_description": "<p>CT avec AT il indique que le problème viendrait du paramétrage du routeur 4G. Il faut désactiver la fonction SIP ALG du routeur ce qui pourrait résoudre le problème. CT avec Estelle, elle n'est pas sur site elle m'indique de contacter Audrey directement à Mellac.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2025 12:29",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "230717": {
                    "id": "230717",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/09\/2025 15:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "230723": {
                    "id": "230723",
                    "fields": {
                        "field_description": "<p>La désactivation du SIP ALG n'a pas résolu le problème par contre, la manipulation manuelle (*21*n°#) fonctionne. C'est donc la touche qui est KO. Je transmets l'information à Audrey et indique à AT que c'est la touche qui ne fonctionne pas.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2025 16:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230784": {
                    "id": "230784",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/09\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "230917": {
                    "id": "230917",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/09\/2025 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "231150": {
                    "id": "231150",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/09\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "231151": {
                    "id": "231151",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/09\/2025 08:47",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "231180": {
                    "id": "231180",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/09\/2025 10:44",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231256": {
                    "id": "231256",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/09\/2025 16:56",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "231260": {
                    "id": "231260",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2025 09:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231262": {
                    "id": "231262",
                    "fields": {
                        "field_description": "<p>AT m'indique qu'aucune touche de renvoi inconditionnel n'est programmée. Je lui demande donc de me remonter le détail des touches des postes et d'ajouter une touche de renvoi sur le poste standard \"Audrey\".<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 09:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "231266": {
                    "id": "231266",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2025 09:34",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "231271": {
                    "id": "231271",
                    "fields": {
                        "field_description": "<p>CT avec Audrey, ellene voit pas les nouvelles touches. Je lui demande de redémarrer le poste et de me rappeler pour tester.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 09:40",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "231272": {
                    "id": "231272",
                    "fields": {
                        "field_description": "<p>CT&nbsp;avec Audrey (0750751462). Les touches sont en place Je teste un appel pour le renvoi, tout est OK. Par contre, pour le transfert, un message indique que la touche n'est pas programmée.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 09:58",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "231273": {
                    "id": "231273",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2025 10:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231300": {
                    "id": "231300",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2025 10:56",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "231306": {
                    "id": "231306",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2025 11:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231308": {
                    "id": "231308",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/09\/2025 11:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231309": {
                    "id": "231309",
                    "fields": {
                        "field_description": "<p>AT ajoute une touche Quimper pour les transferts accompagnés. La touche de renvoi fonctionne parfaitement. Je clos ce ticket<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 11:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "231310": {
                    "id": "231310",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2025 11:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[STERLANE RH] - PROBLEME DE VOIX LORS DU RENVOI D'APPELS VERS QUIMPER<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/09\/2025 11:17:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "230095": {
                    "id": "230095",
                    "fields": {
                        "field_ci_horodatage": "09\/09\/2025 09:30",
                        "field_ci_gestionnaire": "Iwan BALBOT",
                        "field_ci_commentaire": "CT avec Estelle elle sera sur site à 10h30. "
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/09\/2025 11:17:26"
        },
        "questions_reponses": {
            "319574": {
                "nid": 319574,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH &amp; Sterlane RH - 22\/08\/2025 - 22\/08\/2025 - 17:36",
                "author_uid": 26,
                "created": "2025-08-22 17:36:25",
                "changed": "2025-09-17 11:17:16",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH & Sterlane RH - 22\/08\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-17 10:06:23"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "228214": {
                            "id": "228214",
                            "fields": {
                                "field_qr_horodatage": "25\/08\/2025 15:19",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Il me faut un horodatage précis stp.<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "230594": {
                            "id": "230594",
                            "fields": {
                                "field_qr_horodatage": "11\/09\/2025 10:08",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il y a un firewall ?&nbsp;<\/p>\r\n\r\n<p>Je te remercie<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "231152": {
                            "id": "231152",
                            "fields": {
                                "field_qr_horodatage": "16\/09\/2025 08:46",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Quel poste il s'agit stp ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "231257": {
                            "id": "231257",
                            "fields": {
                                "field_qr_horodatage": "16\/09\/2025 16:42",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>J'ai deux Estelle&nbsp;<\/p>\r\n\r\n<p>Je n'ai pas non plus de poste avec une touche de renvoi donc il doit y avoir un malentendu (ni sur STERLANE ni sur CORNOUAILLE)<\/p>\r\n\r\n<p>Rappelle moi quand tu peux stp<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "231267": {
                            "id": "231267",
                            "fields": {
                                "field_qr_horodatage": "17\/09\/2025 09:21",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Suite à mon appel j'ai fait le nécessaire<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "231301": {
                            "id": "231301",
                            "fields": {
                                "field_qr_horodatage": "17\/09\/2025 10:48",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ok je devais pas être réveillé ce matin, ça ne peut pas fonctionner comme ça, c'est un appel à transféré mais décroché.<\/p>\r\n\r\n<p>Il fallait juste une touche d'appel vers QUIMPER et utiliser la touche de transfert du poste.<\/p>\r\n\r\n<p>Là ça doit être bon.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "227806": {
                            "id": "227806",
                            "fields": {
                                "field_qr_horodatage": "22\/08\/2025 17:36",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CORNOUAILLE RH & STERLANE RH<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[STERLANE RH] - PROBLEME DE VOIX LORS DU RENVOI D'APPELS VERS QUIMPER<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>22\/08\/2025 17:26 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Estelle RICHARD (0607602083). Elle m'indique que lorsqu'ils mettent en place un renvoi d'appels vers l'agence de Quimper depuis la touche du poste standard, les appels sont bien signalés à Quimper mais la voix ne passe ni en entrée ni&nbsp;en sortie. Pas de problème sur les appels directs de Mellac vers Quimper. <strong><u>Je demande à AT de vérifier la configuration.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "230273": {
                            "id": "230273",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2025 15:36",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Essais de transfert ce jour vers l'agence de Quimper à l'aide de la touche de transfert du standard :<\/p>\r\n\r\n<p>- 14h02 le 09\/09\/25 : Appel du&nbsp;0607602083 vers le&nbsp;0257810120 transféreré (touche du poste) vers le&nbsp;0222941110. Appel signalé sur le standard de Quimper, possibilité de le décrocher mais blanc dans les deux sens après transfert. Aucune voix ne passe.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "230661": {
                            "id": "230661",
                            "fields": {
                                "field_qr_horodatage": "11\/09\/2025 12:02",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Non, pas de FW, sur aucun des deux sites.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "230718": {
                            "id": "230718",
                            "fields": {
                                "field_qr_horodatage": "11\/09\/2025 15:52",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je viens de tester en ayant désactiver le SIP ALG, sans effet.<\/p>\r\n\r\n<p>J'ai testé un appel avec un renvoi mis en place depuis la touche, mon appel est bien signalé à Quimper mais conversation blanche pour eux et de mon côté, trois sonnerie puis messagerie.&nbsp;<\/p>\r\n\r\n<p>Par contre, un renvoi des appels mis en place manuellement (*21*...) fonctionne parfaitement. C'est donc la touche qui ne fonctionne pas.<\/p>\r\n\r\n<p>Peux tu supprimer et reprogrammer la touche de renvoi inconditionnel stp ? Et mettre en place une touche de raccourcis pour transférer les appels vers&nbsp;Quimper (0222941110) stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "231181": {
                            "id": "231181",
                            "fields": {
                                "field_qr_horodatage": "16\/09\/2025 10:42",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Les&nbsp;postes&nbsp;Audrey et Estelle&nbsp;de Sterlane RH<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "231261": {
                            "id": "231261",
                            "fields": {
                                "field_qr_horodatage": "17\/09\/2025 09:11",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Peux tu me donner le détail de touches que tu as sur les postes stp ? Et ajouter un touche de renvoi inconditionnel vers Quimper sur le poste Audrey ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "231274": {
                            "id": "231274",
                            "fields": {
                                "field_qr_horodatage": "17\/09\/2025 10:02",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>La touche de renvoi fonctionne parfaitement. Par contre celle de transfert ne fonctionne pas, un message indique que \"le n° n'est pas programmé\". Et peux tu la programmer pour que le transfert soit accompagné ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "231307": {
                            "id": "231307",
                            "fields": {
                                "field_qr_horodatage": "17\/09\/2025 11:16",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Là tout est OK. Le renvoi fonctionne et la touche Quimper leur convient tout a fait. Merci !<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-17 11:16:34"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "319975": {
        "nid": 319975,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 25\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-25 09:39:39",
        "changed": "2025-08-25 09:39:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "227888": {
                    "id": "227888",
                    "fields": {
                        "field_description": "<p>CT avec Alexi qui demande à ce que Patricia soit 1er sur les files de Quimperlé, Guiscriff et Le Faouet. Nécessaire fait<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/08\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227889": {
                    "id": "227889",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/08\/2025 09:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION FILES D'ATTENTE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/08\/2025 09:37:30"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/08\/2025 09:37:30"
        }
    },
    "319977": {
        "nid": 319977,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 25\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-25 09:47:43",
        "changed": "2025-08-26 09:49:05",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "227898": {
                    "id": "227898",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Elle demande à ce que les appels ne tombent plus sur son perso (0762138027) pour la journée. Elle indique de mettre le n° de Sabrina (0671962177) en débordement. . Création d'une extension \"Ramasse miettes\" (1012) pour éviter de modifier le n° de mobile sur chaque file à&nbsp;chaque fois. Remettre le n° d'Alexia sur l'extension 1012 demain.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/08\/2025 09:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "20"
                    }
                },
                "228350": {
                    "id": "228350",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "26\/08\/2025 09:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "228351": {
                    "id": "228351",
                    "fields": {
                        "field_description": "<p>Je remets le n° d'Alexia sur Ramasse miettes et lui fais suivre les codes de la nlle extension. Je l'appelle pour lui indiquer le fonctionnement<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "228352": {
                    "id": "228352",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2025 09:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DES FILES POUR ALEXIA<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/08\/2025 09:37:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/08\/2025 09:37:35"
        }
    },
    "319994": {
        "nid": 319994,
        "type": "tache",
        "title": "Tache - BODADOU - 25\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-25 10:56:16",
        "changed": "2025-09-01 12:37:31",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "227933": {
                    "id": "227933",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Steven LE COZ (0298529163). CT avec Steven, il indique que les communications sont de très mauvaise qualité sur Plestan. Internet est fortement ralenti. Il demande à ce qu'un renvoi soit mis sur le portable de Marion (0643006061) le temps que la connexion soit amélioré.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/08\/2025 10:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "227947": {
                    "id": "227947",
                    "fields": {
                        "field_description": "<p>Appel à ORANGE afin d'ouvrir un ticket sur le 0296307774 - incident sur l'installation électrique privée pour ORANGE donc si passage d'un tech alors facturation de 57.60€HT et le serveur me bloque pour la mise en place d'un renvoi d'appel.<\/p>\r\n\r\n<p>Je tente de mettre le renvoi via l'espace client, impossible le MDP semble avoir été modifié donc plus d'accès.<\/p>\r\n\r\n<p>Appel à Steven, il m'indique de son côté ne pas avoir modifié le MDP et lorsque je fais MDP oublié il est indiqué qu'un mail tombe pour la réinitilisation mais on ne sait pas sur qui et Steven n'en reçoit pas ... J'indique aussi à Steven que si passage d'ORANGE alors facturation, je lui indique donc de peut être parler à SYGESPRO avant, il m'indique donc faire comme cela. Je lui demande si Marion qui est sur site a tenté de faire le renvoi depuis son poste: oui cela aurait été testé mais il ne sait pas avec quelle manip.<\/p>\r\n\r\n<p>Je contacte Marion, elle a bien fait la manip *21*N° de tél # mais il y a tellement de coupures\/ralentissements que le code n'est même pas pris en compte ...<\/p>\r\n\r\n<p>Appel à ORANGE à nouveau afin de tenter d'avoir un renvoi d'appels. J'ai un conseillé en ligne qui relance dans un premier temps un test de ligne. Il me confirme bien le défaut électrique et prévoit de me recontacter vers 16h pour refaire un point. Le renvoi d'appel lui a bien été effectué par le tech et testé par lui même de suite. Je teste de mon côté aussi afin de m'assurer que celui ci est ok. ça sonne puis je tombe sur répondeur donc impossible de savoir si le renvoi est en place. Je recontacte donc Marion sur son mobile (0643006061). Le message de répondeur de son mobile est différent il semble donc que le renvoi ne soit pas correctement en place ... Je laisse un MV à Marion afin de refaire un test à son retour de pause déj.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/08\/2025 11:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "20"
                    }
                },
                "227959": {
                    "id": "227959",
                    "fields": {
                        "field_description": "<p>Appel de Marion : elle est sur site les Lundi mardi jeudi vendredi 8h30 -12h30 \/ 14h-17h<\/p>\r\n\r\n<p>Elle a eu SygesPro au tél qui lui a demandé de brancher le poste fixe sur la bow directement et là cela fonctionnait mais du coup il ne s'agissait pas du test du 02 mais du 09 en faisant cela ... Le 09 lui fonctionnait bien.<\/p>\r\n\r\n<p>CT avec Steven j'ai l'accord de faire passer un tech ORANGE sur site.<\/p>\r\n\r\n<p>Appel à ORANGE pour avoir un pasage de tech - il est programmé pour ce jour entre 14h et 18h. Je relance aussi pour le renvoi d'appel non fonctionnel. Le tech d'avant avait fait le renvoi depuis le 09 de la livebox au lieu du 02 .. La tech m'indique donc faire la demande sur le bon n° - délai de 30min à minima pour l'activation.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/08\/2025 12:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "20"
                    }
                },
                "227960": {
                    "id": "227960",
                    "fields": {
                        "field_description": "<p>Appel à Marion afin de l'en informer.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/08\/2025 12:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "228347": {
                    "id": "228347",
                    "fields": {
                        "field_description": "<p>Mail de Steven pour m'indiquer que le tech n'est pas passé hier, il me fait suivre le mail de Marion qui indique qu'en fait elle a eu un appel d'ORANGE hier soir pour lui indiquer que le tech se serait présenté à 18h30 .. or j'avais bien indiqué la fermture du site à 17h.&nbsp;<\/p>\r\n\r\n<p>Je vois sur le suivi d SAV Orange qu'un rdv téléphonique est prévu entre 11h et 12h sur le mobile de Marion, je lui fait donc un mail avec copie Steven pour le lui indiquer et lui dire de bien revenir vers moi si pas d'appel d'ORANGE comme prévu.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2025 09:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "228348": {
                    "id": "228348",
                    "fields": {
                        "field_description": "<p>Au final&nbsp;appel d’ORANGE prévu cet après-midi, entre 14h et 15h… Un SMS de confirmation va être envoyé à&nbsp;Marion. Et je lui fait un mail afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2025 09:39",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "228503": {
                    "id": "228503",
                    "fields": {
                        "field_description": "<p>Mail à Marion afin de savoir si elle a bien été recontacté par ORANGE.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2025 15:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "228507": {
                    "id": "228507",
                    "fields": {
                        "field_description": "<p>Mail de Steven qui m'indique que Marion est absente demain.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2025 15:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "228746": {
                    "id": "228746",
                    "fields": {
                        "field_description": "<p>Mail de Marion pour indiquer qu'elle n'a toujours pas été recontactée par ORANGE ...<\/p>\r\n\r\n<p>Appel à ORANGE pour relance. Un rdv téléphonique est prévu avec Marion et Orange en après midi. Mail à Marion afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2025 10:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "228766": {
                    "id": "228766",
                    "fields": {
                        "field_description": "<p>Mail de Marion pour indiquer qu'elle a bien eu le sms de confirmation d'Orange mais rdv entre 17h et 18h ... Elle a donc décalé le rdv entre 9h et 10h.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2025 11:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "228796": {
                    "id": "228796",
                    "fields": {
                        "field_description": "<p>Appel d'ORANGE sur mon mobile - passage d'un tech sur site pour SAV prévu le 01\/09 plage horaire 9h 12h - pas de possiblité d'un passage pour demain les plannings sont complets pour ORANGE.<\/p>\r\n\r\n<p>Mail à Marion et Steven afin de les en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2025 13:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229094": {
                    "id": "229094",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/09\/2025 12:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "229095": {
                    "id": "229095",
                    "fields": {
                        "field_description": "<p>Marion confirme l'intervention Orange. Cable abimé sur partie publique. Services à nouveau up<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/09\/2025 12:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229096": {
                    "id": "229096",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/09\/2025 12:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KERNE PLESTAN] - RALENTISSEMENT INTERNET &gt; Défaut électrique en interne<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/09\/2025 12:36:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Orange"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "228504": {
                    "id": "228504",
                    "fields": {
                        "field_ci_horodatage": "26\/08\/2025 15:45",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Suivre le ticket avec ORANGE."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/09\/2025 12:36:53"
        }
    },
    "319995": {
        "nid": 319995,
        "type": "tache",
        "title": "Tache - URBATYS - 25\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-25 11:05:51",
        "changed": "2025-09-08 15:50:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "227941": {
                    "id": "227941",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Viviane PRAT (0298900493). Viviane n'a plus accès à l'admin 3CX. Elle en a besoin avant fin de matinée. Je demande à Coriolis de lui redonner les droits. Je contacte le support technique. Elle est déja administratrice, la technicienne esacalde la demande pour traitement rapide.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/08\/2025 10:53",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "228668": {
                    "id": "228668",
                    "fields": {
                        "field_description": "<p>Je tente de recontacter Viviane mais sans succes.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2025 12:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229381": {
                    "id": "229381",
                    "fields": {
                        "field_description": "<p>CT avec Viviane. La fonctionnalité n'est toujours pas remontée. Elle indique qu'installé sur un autre poste, lil est possible d'accéder à l'administration 3CX. Voir pour désinstaller\/réinstaller l'applicatif 3CX sur son poste pro.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2025 14:08",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230024": {
                    "id": "230024",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/09\/2025 15:50",
                        "field_description_auteur": "Yann"
                    }
                },
                "230025": {
                    "id": "230025",
                    "fields": {
                        "field_description": "<p>Installation et réinstallation 3CX ok, admin de nouveau ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 15:49",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "230026": {
                    "id": "230026",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/09\/2025 15:50",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUIMPER] - DEMANDE D'ACCES ADMIN 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/09\/2025 15:49:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/09\/2025 15:49:27"
        }
    },
    "320024": {
        "nid": 320024,
        "type": "tache",
        "title": "Tache - Pharmacie de Kerven - 25\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-25 14:09:09",
        "changed": "2025-08-25 14:09:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-25 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-25 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "228084": {
                    "id": "228084",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, T0 ?, 0298930929. CT avec Delphine qui m'indique ne pas pouvoir enlever le renvoi d'appel depuis le poste Accueil. Il affiche 'Not registred\". Je lui demande de débrancher le poste. Il redémarre normalement et elle a pu lever le renvoi d'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/08\/2025 14:06",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "228086": {
                    "id": "228086",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIAND Yveline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/08\/2025 14:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Pharmacie de Kerven"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>IMPOSSIBLE D'ENLEVER LE RENVOI D'APPEL SUR POSTE ACCUEIL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/08\/2025 14:06:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/08\/2025 14:06:48"
        }
    },
    "320210": {
        "nid": 320210,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 26\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-26 15:22:48",
        "changed": "2025-08-26 15:22:48",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-26 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "228483": {
                    "id": "228483",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). CT avec Alexia qui demande à mettre Magalie en 1ere dans la file de Pontivy. Lodif OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/08\/2025 15:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "228485": {
                    "id": "228485",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "26\/08\/2025 15:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION ORDRE DANS LA FILE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/08\/2025 15:21:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "26\/08\/2025 15:21:49"
        }
    },
    "320376": {
        "nid": 320376,
        "type": "tache",
        "title": "Tache - Tromelin - 27\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-27 11:16:20",
        "changed": "2025-08-27 12:25:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-27 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-27 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "228653": {
                    "id": "228653",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, , 0298209394.&nbsp;Appel téléphonique de la part de Sophie LARVOR (0298208007 - Ext4171). Les appels de Catherine (4225) devraient sonner sur son poste et celui de Caroline or ils ne sonnent que sur celui de Caroline. Je demande à Cybera de vérifier la configuration. Nesrine modifie la configuration de la ligne pour que Sophie puisse également sonner après Caroline (pas de possibilité de faire sonner en même temps car file avec ordre).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2025 10:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "228669": {
                    "id": "228669",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "27\/08\/2025 12:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "228670": {
                    "id": "228670",
                    "fields": {
                        "field_description": "<p>CT avec Sophie qui m'indique que tout est OK<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "27\/08\/2025 12:25",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "228671": {
                    "id": "228671",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "27\/08\/2025 12:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTE DE SOPHIE NE SONNANT PAS DANS LA FILE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/08\/2025 12:25:24"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "27\/08\/2025 12:25:24"
        }
    },
    "320837": {
        "nid": 320837,
        "type": "tache",
        "title": "Tache - MATIBERY - 28\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-28 09:33:17",
        "changed": "2025-08-28 09:33:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-08-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "228725": {
                    "id": "228725",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Marc BRELIVET (0677459473). Il m'indique que le message joué lors des horaire d'ouverture est celui des congés 2024. La messagerie en horaire d'ouverture est celle de Johann. Annonce modifiée sur l'extension de Johann. Je modifie l'annonce et indique à Johann que je mets son extension partout en reception des appels. Ils n'auront plus qu'à changer la messagerie d'une seule extension.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/08\/2025 09:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "228727": {
                    "id": "228727",
                    "fields": {
                        "field_description": "<p>Une notification a été envoyée à BRELIVET Marc (Notification - Tâche - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/08\/2025 09:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MATIBERY"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MAUVAISE MESSAGERIE SUR HORAIRE DE FERMETURE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/08\/2025 09:33:35"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/08\/2025 09:33:35"
        }
    },
    "320946": {
        "nid": 320946,
        "type": "tache",
        "title": "Tache - MATIBERY - 29\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-29 09:32:13",
        "changed": "2025-09-01 11:42:12",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "228858": {
                    "id": "228858",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, , 0298730979. CT avec Pierre qui m'indique que les appels vers Guyomarc'h ne tombent plus sur son mobile (0648340795) en cas de non réponse. La configuration semble bonne. Je contacte Coriolis. Amani confirme que tout est OK pour la conf. elle recontacte Pierre directement pour traiter le problème.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2025 09:10",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "228893": {
                    "id": "228893",
                    "fields": {
                        "field_description": "<p>CT avec Pierre, Amani ne l'a pas recontacté. Je la relance.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2025 11:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "228945": {
                    "id": "228945",
                    "fields": {
                        "field_description": "<p>La ligne de Guyomarc'h sonne toujours occupée directement.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2025 14:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229002": {
                    "id": "229002",
                    "fields": {
                        "field_description": "<p>Je trouve une anomalie dans les groupe d'appel. Défaut corrigé. Je teste la ligne en 09 74 56 69 68&nbsp;communiquée sur Google, tout fonctionne. La ligne&nbsp;0298730979 sonne bien sur le portable de Pierre (appel testé et je tombe bien sur la messagerie).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2025 15:46",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "20"
                    }
                },
                "229069": {
                    "id": "229069",
                    "fields": {
                        "field_description": "<p>CT avec Pierre ce matin. Il m'indique que si le fixe sonne bien comme demandé, les appels sonnent sur le PC du bureau hors ce ne devrait plus être le cas. Je contrôle la configuration.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/09\/2025 10:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229082": {
                    "id": "229082",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/09\/2025 11:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "229083": {
                    "id": "229083",
                    "fields": {
                        "field_description": "<p>CT avec Pierre. J'ai enlevé l'extension qui sonnait toujours de la file.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/09\/2025 11:22",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229084": {
                    "id": "229084",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRELIVET Marc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/09\/2025 11:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MATIBERY"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[GUYOMARCH] - APPELS SUR STANDARD SONNANT OCCUPE SANS RENVOI SUR LE MOBILE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/09\/2025 11:22:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/09\/2025 11:22:51"
        }
    },
    "321055": {
        "nid": 321055,
        "type": "tache",
        "title": "Tache - AMBULANCES KERAVAL - 29\/08\/2025",
        "author_uid": 6406,
        "created": "2025-08-29 14:34:52",
        "changed": "2025-09-10 16:45:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-08-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "228943": {
                    "id": "228943",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, NDI, 0298266145. CT avec Laetitia qui m'indique qu'avant la migration, seuls les appels internes étaient signalés par sonnerie dans le casque. aujourd'hui, tous les appels sonnent dans le casque ce qui n'est pas tenable pour elle. Elle ne voit plus les appels internes non plus. Je contacte Cybera. Emna rappelle directement Laetitia.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/08\/2025 14:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229199": {
                    "id": "229199",
                    "fields": {
                        "field_description": "<p>Je tente de recontacter Laetitia mais sans succes.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/09\/2025 10:49",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229704": {
                    "id": "229704",
                    "fields": {
                        "field_description": "<p>Je tente un nouvel appel mais sans succès. Laetitia est toujours en \"Ne pas déranger\". Je fais donc un mail à la régulation pour demander qu'elle me rappelle ou me confire que tout est OK.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/09\/2025 09:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230012": {
                    "id": "230012",
                    "fields": {
                        "field_description": "<p>CT + mail de Laetitia. Elle me remonte plusieurs problèmes de configuration 3CX :<\/p>\r\n\r\n<p>- Carolane ne peut plus mettre d'appels en attente depuis le poste maître<\/p>\r\n\r\n<p>- Tous les appels (externes et internes) sonnent de façon indiféreciée dans les casques. Elle m'ndique qu'auparavant, ce n'était pas le cas. Ils ne peuvent plus distinguer le type d'appel.&nbsp;<\/p>\r\n\r\n<p>- Manon n'a plus de remontée de fiche.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 14:50",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230532": {
                    "id": "230532",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/09\/2025 16:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230533": {
                    "id": "230533",
                    "fields": {
                        "field_description": "<p>CT avec Manon. En fait ils ont le double appel en permanance et donc lorsqu'il y a des patients en attente ça sonne en permanence dans leur casque .. Auparavant cela sonnait uniquement en double appel pour l'interne pas l'externe. Donc revoir pour que cela soit comme auparavant.<\/p>\r\n\r\n<p>Et Manon m'indique aussi que les casques ne tiennent plus la charge donc voir si SAV de possible sur ceux ci.<\/p>\r\n\r\n<p>CT avec Cyril W de CYBERA, casques achetés le&nbsp;09\/01\/2024 mais EPOS ne garantit que 6 mois la batterie ... pour la partie signal sonore du double appel Cyril m'indique de tester de décocher dans la file 26 onglet Avancé \"cibler les agents déjà en ligne; Nécessite l'option \"Accepter les appels multiples\".<\/p>\r\n\r\n<p>Test fait avec Aurélie, c'est ok. Pour ce qui est des casques elles vont voir avec Christophe s'il souhaite changer ceux ci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 16:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "230534": {
                    "id": "230534",
                    "fields": {
                        "field_description": "Une notification a été envoyée à KERAVAL Christophe (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2025 16:45",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "AMBULANCES KERAVAL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEMES DE CONFIGURATION 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/09\/2025 16:07:05"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/09\/2025 16:07:05"
        }
    },
    "321116": {
        "nid": 321116,
        "type": "tache",
        "title": "Tache - ML SOLUTIONS & IDEA SOLUTIONS - 01\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-01 15:03:14",
        "changed": "2025-09-01 15:03:14",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229103": {
                    "id": "229103",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Yves-Marie GUILLIEC (0298906191). CT avec Anne, le message pour congés d'été passe toujours hors ouverture. Je change le message sur la file d'appel.&nbsp;<br \/>\r\n&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/09\/2025 15:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229105": {
                    "id": "229105",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GOURIELLEC  Audrey  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/09\/2025 15:03",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ML SOLUTIONS & IDEA SOLUTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGE HORS HORAIRES D'OUVERTURE INCORRECT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/09\/2025 15:01:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/09\/2025 15:01:53"
        }
    },
    "321200": {
        "nid": 321200,
        "type": "tache",
        "title": "Tache - SARL ARHAN - 02\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-02 14:25:29",
        "changed": "2025-09-02 14:55:02",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229250": {
                    "id": "229250",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Nathalie ARHAN (0298701064). Ligne : Actif Telecom, Fixe, Fixe, 0298701064. Mme ARHA? m'indique que lorsqu'elle utilise la touche messagerie du poste standard, les appels sont renvoyé vers son mobile or, il faut qu'ils soient renvoyés vers la messagerie. J<strong><u>e demande à AT de vérifier la configuration de la touche et de la rerouter vers la messagerie cas échéant.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/09\/2025 14:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229253": {
                    "id": "229253",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/09\/2025 14:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "229254": {
                    "id": "229254",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/09\/2025 14:34",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "229256": {
                    "id": "229256",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/09\/2025 14:53",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "229258": {
                    "id": "229258",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/09\/2025 14:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "229259": {
                    "id": "229259",
                    "fields": {
                        "field_description": "<p>AT a corrigé l'anomalie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/09\/2025 14:54",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229260": {
                    "id": "229260",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ARHAN Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/09\/2025 14:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SARL ARHAN"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TOUCHE MESSAGERIE MAL CONFIGUREE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/09\/2025 14:54:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/09\/2025 14:54:44"
        },
        "questions_reponses": {
            "321201": {
                "nid": 321201,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SARL ARHAN - 02\/09\/2025 - 02\/09\/2025 - 14:25",
                "author_uid": 26,
                "created": "2025-09-02 14:25:41",
                "changed": "2025-09-02 14:53:39",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SARL ARHAN - 02\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-02 14:25:42"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SARL ARHAN"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "229255": {
                            "id": "229255",
                            "fields": {
                                "field_qr_horodatage": "02\/09\/2025 14:28",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Ok modifié c'était un ancien renvoi vers le mobile<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "229252": {
                            "id": "229252",
                            "fields": {
                                "field_qr_horodatage": "02\/09\/2025 14:25",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SARL ARHAN<\/p>\r\n\r\n<p>Objet :&nbsp;<p>TOUCHE MESSAGERIE MAL CONFIGUREE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>02\/09\/2025 14:23 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Nathalie ARHAN (0298701064). Ligne : Actif Telecom, Fixe, Fixe, 0298701064. Mme ARHA? m'indique que lorsqu'elle utilise la touche messagerie du poste standard, les appels sont renvoyé vers son mobile or, il faut qu'ils soient renvoyés vers la messagerie. J<strong><u>e demande à AT de vérifier la configuration de la touche et de la rerouter vers la messagerie cas échéant.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "229257": {
                            "id": "229257",
                            "fields": {
                                "field_qr_horodatage": "02\/09\/2025 14:53",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>Nickel, merci !<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-02 14:53:18"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "321202": {
        "nid": 321202,
        "type": "tache",
        "title": "Tache - KERIOTEL - 02\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-02 15:33:37",
        "changed": "2025-09-02 15:34:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229266": {
                    "id": "229266",
                    "fields": {
                        "field_description": "<p>CT avec Nathalie et Gauthier afin de faire un point sur 3CX sur des paramètrages qui avaient été indiqué comme mauvais à CYBERA et point sur le fonctionnement du chat 3CX.<\/p>\r\n\r\n<p><u><strong>1\/ Sur le KERODET :<\/strong><\/u><\/p>\r\n\r\n<p><strong><em>Décalage sur le n° de certaines chambres :<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>N°14 écrit N°12 quand nous appelle<\/li>\r\n\t<li>N°15 à N°13 quand nous appelle<\/li>\r\n\t<li>N°16 à 14 quand nous appelle<\/li>\r\n\t<li>N°17 à 15 quand nous appelle<\/li>\r\n\t<li>N°18 à 16 quand nous appelle<\/li>\r\n\t<li>N°19 à 17 quand nous appelle<\/li>\r\n\t<li>N°20 à 18 quand nous appelle<\/li>\r\n\t<li>N°21 à 19 quand nous appelle<\/li>\r\n\t<li>N°22 à 20 quand nous appelle<\/li>\r\n\t<li>N°23 à 21 quand nous appelle<\/li>\r\n\t<li>N°24 à 22 quand nous appelle<\/li>\r\n\t<li>N°25 à23 quand nous appelle<\/li>\r\n\t<li>N°26 à 24 quand nous appelle<\/li>\r\n<\/ul>\r\n\r\n<p>Les chambres ont été décalées à partir de la N°14 jusqu’à la N°26, pas de chambres N°12 et N°13.<\/p>\r\n\r\n<p><strong><em>Renvoi des appels directement sur le répondeur via la touche ne pas déranger :<\/em><\/strong><\/p>\r\n\r\n<p>En vérifier de mon côté a prog du statut NPD sur l'extention Kerodet 1 - 155 je constate qu'il est mentionné qu'en mode NDP il faut renvoyer les appel vers le groupe d'appel du standard - donc pas de changement par rapport au mode dispo ... Je met donc qu'il faut renvoyer les appels vers la messagerie vocale du poste ext 155. Test d'appel fait, en mode NDP cela renvoi donc bien les appels vers le répondeur et donc plus d'appels entrants sur l'hôtel.<\/p>\r\n\r\n<p><strong><em>Explication du fonctionnement du chat :<\/em><\/strong><\/p>\r\n\r\n<p>Afin que Nadine puisse passer facilement des messages à Nathalie il a été installé la PWA de l'ext 155 à Nadine et Nathalie a mis l'ext 156 sur son iPhone.&nbsp;<\/p>\r\n\r\n<p><strong><u>Pour les 2 hôtels :<\/u><\/strong><\/p>\r\n\r\n<p><strong>Explication sur la gestion des statut et comportement des statuts&nbsp;<\/strong><\/p>\r\n\r\n<p><strong>Explication du process pour enregistrer les messages de répondeur en fonction de chaque statut<\/strong><\/p>\r\n\r\n<p><u><strong>Pour QUIMPER SUD :&nbsp;<\/strong><\/u><\/p>\r\n\r\n<p><strong>Modif du comportement du statut ne pas déranger :<\/strong><\/p>\r\n\r\n<p>Le statut NDP renvoyait les appels vers le KERODET au lieu de renvoyer vers le répondeur - j'ai donc fait la modif.&nbsp;<\/p>\r\n\r\n<p><strong><u>Changement du message de répondeur :<\/u><\/strong><\/p>\r\n\r\n<p>Il y avait un audio de dispo sur le sytème mais il ne s'agissait pas de celui en place, j'ai mis celui ci qui correspond bien à ce que les clients doivent avoir en info.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/09\/2025 15:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "45"
                    }
                },
                "229268": {
                    "id": "229268",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "02\/09\/2025 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "229269": {
                    "id": "229269",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PIRIOU Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "02\/09\/2025 15:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "KERIOTEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POINT 3CX DU 02\/09 AVEC NATHALIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/09\/2025 15:34:39"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "02\/09\/2025 15:34:39"
        }
    },
    "321212": {
        "nid": 321212,
        "type": "tache",
        "title": "Tache - S2P - 02\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-02 17:12:18",
        "changed": "2025-09-12 12:38:46",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-12 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-02 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229294": {
                    "id": "229294",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, FIXE STANDARD (0298418191), 0973441151<\/p>\r\n\r\n<p>Le client a modifié les noms de tous les utilisateurs, mais lors des appels internes, l’ancien nom continue de s’afficher alors que sur les BLF et postes il s'agit bien des bons noms.<\/p>\r\n\r\n<ul>\r\n\t<li>Ext 1103<\/li>\r\n\t<li>Ext 1112<\/li>\r\n\t<li>Ext 1107<\/li>\r\n\t<li>Ext 1114<\/li>\r\n<\/ul>\r\n\r\n<p>Appel à CORIOLIS pour ouverture d'un ticket. J'ai Firas en ligne -<u><strong> ticket N°80456<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "02\/09\/2025 17:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "229511": {
                    "id": "229511",
                    "fields": {
                        "field_description": "<p>CT avec Firas de CORIOLIS, il m'indique avoir tenté de joindre Teldja hier mais pas de réponse, il devait donc retenter ce matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/09\/2025 09:31",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229512": {
                    "id": "229512",
                    "fields": {
                        "field_description": "<p>Firas m'indique avoir eu Telja en ligne, il lui a demandé de redémarrer électriquement le poste 1100 et doit la recontacter à la suite de cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/09\/2025 10:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229540": {
                    "id": "229540",
                    "fields": {
                        "field_description": "<p>Suivi de Firas: \"J’ai effectué les tests sur le poste 1100 : je l’ai reprovisionné et redémarré, mais le problème persiste. Lorsque l’on appuie sur la touche de l’extension 1114 pour l’appeler, l’appel se lance correctement, mais l’ancien nom s’affiche toujours.\"<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/09\/2025 11:29",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229686": {
                    "id": "229686",
                    "fields": {
                        "field_description": "<p>Mail de Firas hier en fin de journée pour indiquer qu'il a tenté de joindre la cliente mais pas de réponse donc il va retenter ce matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/09\/2025 09:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229954": {
                    "id": "229954",
                    "fields": {
                        "field_description": "<p>Appel à CORIOLIS pour suivi du ticket. Firas est en ligne, j'ai Mahmoud au tél, il lui demande de me recontacter dès que possible.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 12:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229956": {
                    "id": "229956",
                    "fields": {
                        "field_description": "<p>Mail à Sylvie pour point.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 12:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230228": {
                    "id": "230228",
                    "fields": {
                        "field_description": "<p>CT avec Firas de CORIOLIS, il va déprovisonner et reprovisonner en local le poste de Teldja cet am et refaire un test une fois fait, comme cela le poste aura été remis à blanc.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 12:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230346": {
                    "id": "230346",
                    "fields": {
                        "field_description": "<p>CT avec Firas. Il m'indique que tout est résolu.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 16:23",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230457": {
                    "id": "230457",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Sylvie LE REST (0298418191). Elle me confirme que le souci a bien été résolu pour&nbsp;Teldja et Alexis reste poste de Richard. La manip n'a pas pu être faite hier car Richard était en ligne au moment de l'appel. CORIOLIS a prévu de recontacter Sylvie ce jour pour faire la manip sur ce poste fixe.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 10:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230641": {
                    "id": "230641",
                    "fields": {
                        "field_description": "<p>Mail à Firas afin de m'assurer que c'est bien ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2025 11:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230879": {
                    "id": "230879",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "12\/09\/2025 12:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230880": {
                    "id": "230880",
                    "fields": {
                        "field_description": "<p>Mail de Sylvie pour m'indiquer que c'est bien ok pour le poste de Richard.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2025 12:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230881": {
                    "id": "230881",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE REST Sylvie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/09\/2025 12:38",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "S2P"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>ANCIEN NOMS SUR APPELS INTERNES SUITE CHANGEMENT POSTES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/09\/2025 12:38:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/09\/2025 12:38:21"
        }
    },
    "321236": {
        "nid": 321236,
        "type": "tache",
        "title": "Tache - Tromelin - 03\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-03 11:56:05",
        "changed": "2025-09-03 11:56:05",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229365": {
                    "id": "229365",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007).&nbsp;<\/p>\r\n\r\n<p>2 points à voir :<\/p>\r\n\r\n<ol>\r\n\t<li>Mathieu est en congé, s'est mieux en absent mais n'a pas fait de renvoi de ses appels vers Yannick qui doit pouvoir récupérer les appels de la ligne directe le temps de ses congés.\r\n\t<ol>\r\n\t\t<li>Je fais la modif sur le statut absent à savoir renvoi vers Yannick tromelin au lieu de renvoi vers messagerie vocale de Mathieu. J'explique aussi à Sophie la manip afin qu'elle puisse le faire de son côté sur l'admin ou directeur par Mathieu.<\/li>\r\n\t<\/ol>\r\n\t<\/li>\r\n\t<li>Code pin demandé lors de l'accès à la boite vocal du poste ext 4225 de Catherine.&nbsp;\r\n\t<ol>\r\n\t\t<li>Un code pin était bien actif, j'ai supprimé l'authentification par pin.&nbsp;<\/li>\r\n\t<\/ol>\r\n\t<\/li>\r\n<\/ol>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2025 11:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229366": {
                    "id": "229366",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/09\/2025 11:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SUPPRIMER CODE PIN MESSAGERIE EXT CATHERINE LUCAS ET RENVOI EXT MATHEU 4120&nbsp; VERS YANNICK TROMELIN<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/09\/2025 11:51:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/09\/2025 11:51:06"
        }
    },
    "321276": {
        "nid": 321276,
        "type": "tache",
        "title": "Tache - TECHNOVET - 03\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-03 14:51:01",
        "changed": "2025-09-03 15:58:35",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229398": {
                    "id": "229398",
                    "fields": {
                        "field_description": "<p>CY avec Sophie, elle me fait part de deux problématiques :<\/p>\r\n\r\n<p>- Elle ne peut pas consulter ses messages vocaux. Ils sont bien signalés par mail mais elle ne peut pas les écouter<\/p>\r\n\r\n<p>- Les appels transférés sur l'extension de M. HOTELLIER ne sonnent pas<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2025 14:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229417": {
                    "id": "229417",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "03\/09\/2025 15:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "229418": {
                    "id": "229418",
                    "fields": {
                        "field_description": "<p>Pour les messages vocaux test fait c'est bien ok - le message vocal était un de 14h36 de 33s et le souci était que celui ci était blanc et laissé par Sophie sur son propre poste (étrange ..!).<\/p>\r\n\r\n<p>Transferts d'appels en supervisés à Frank de nouveau ok - de mon côté j'ai tenté d'appeler Frank en interne, il a répond de suite, puis Sophie a tenté de lui transférer un appel, c'était de nouveau ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2025 15:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229419": {
                    "id": "229419",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JAULT Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/09\/2025 15:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "TECHNOVET"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>3CX - CONSULTATION MESSAGE VOCAUX IMPOSSIBLE ET APPELS NON SIGNALES&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/09\/2025 15:57:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/09\/2025 15:57:04"
        }
    },
    "321277": {
        "nid": 321277,
        "type": "tache",
        "title": "Tache - Tromelin - 03\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-03 14:52:23",
        "changed": "2025-09-03 14:52:23",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229403": {
                    "id": "229403",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007).<br \/>\r\nLigne : Cybera, Fixe, , 0298209392<br \/>\r\nLigne : Cybera, Fixe, , 0298209393<\/p>\r\n\r\n<p><u><strong>4120 - Mathieu :<\/strong><\/u><\/p>\r\n\r\n<ul>\r\n\t<li>&nbsp;Absent = renvoi vers Yannick&nbsp;<\/li>\r\n\t<li>Dispo = Au bout de 30s ou si déjà occupé = renvoi vers file 8000 C Plou - 80 07<\/li>\r\n<\/ul>\r\n\r\n<p><u><strong>4130 - Yannick :<\/strong><\/u><\/p>\r\n\r\n<ul>\r\n\t<li>&nbsp;Absent = Au bout de 30s ou si déjà occupé = renvoi vers file 8000 C Plou - 80 07<\/li>\r\n\t<li>Dispo = Au bout de 30s ou si déjà occupé = renvoi vers file 8000 C Plou - 80 07<\/li>\r\n<\/ul>\r\n\r\n<p>Je fais un test d'appel du&nbsp;0298209393 - Mathiet et Yannick sont en absent - ok je tombe à l'accueil sur Sophie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2025 14:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "229406": {
                    "id": "229406",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/09\/2025 14:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIF CONF SUR LIGNES DIRECTES MATHIEU ET YANNICK EN FONCTION DE LEUR STATUT<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/09\/2025 14:43:05"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/09\/2025 14:43:05"
        }
    },
    "321279": {
        "nid": 321279,
        "type": "tache",
        "title": "Tache - TECHNOVET - 03\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-03 16:00:17",
        "changed": "2025-09-30 15:00:45",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229422": {
                    "id": "229422",
                    "fields": {
                        "field_description": "<p>CT avec Sophie, les contacts ne semblent pas bien remonter entre le YEALINK T57W et l'appli PWA sur son PC.<\/p>\r\n\r\n<p>Contacts enregistrés depuis le PWA ne remontent pas sur le PC mais bien ok sur l'appli sur son smartphone par contre.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2025 15:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229424": {
                    "id": "229424",
                    "fields": {
                        "field_description": "<p>Mail à CYBERA pour ouverture d'un ticket.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/09\/2025 16:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229559": {
                    "id": "229559",
                    "fields": {
                        "field_description": "<p>Appel à CYBERA pour suivi du traitement du ticket. J'ai Emna en ligne. Elle me confirme être sur le sujet et revient vers moi au plus vite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/09\/2025 14:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229722": {
                    "id": "229722",
                    "fields": {
                        "field_description": "<p>Mail de relance à Emna de CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/09\/2025 10:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229915": {
                    "id": "229915",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine de CYBERA. Elle a reprovisionné le poste à distance - si toujours pas ok alors faire un redémarrage du poste fixe.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 09:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229941": {
                    "id": "229941",
                    "fields": {
                        "field_description": "<p>Mail à Sophie afin de m'assurer que c'est ok et si ce n'est pas le cas alors faire un redémarrage électrique du poste T57W de Sophie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 11:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229955": {
                    "id": "229955",
                    "fields": {
                        "field_description": "<p>Mail de Sophie pour m'indiquer que cela n'a pas permis de résoudre le souci.<\/p>\r\n\r\n<p>Je recontacte CYBERA pour point. J'ai Nesrine au tél, elle creuse le sujet et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 12:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230208": {
                    "id": "230208",
                    "fields": {
                        "field_description": "<p>Nouvelle relance à l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 12:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230470": {
                    "id": "230470",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine, elle doit revenir rapidement vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 11:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230705": {
                    "id": "230705",
                    "fields": {
                        "field_description": "<p>Appel à Cyril W pour relance. Il m'indique relancer ses équipes et revenir vers nous au plus vite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2025 15:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230862": {
                    "id": "230862",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine elle a prévu de contacter Sophie pour faire un reset du poste fixe. Elle revient vers moi une fois&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2025 12:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230941": {
                    "id": "230941",
                    "fields": {
                        "field_description": "<p>MAJ avec Nesrine - Reset du post fait avec Emna, mais pas de changement. Nesrine et Emna ignorent d'où peut venir le problème, elles font un point en interne pour trouver une solution.&nbsp;<br \/>\r\nRelance à fairemardi après midi.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/09\/2025 10:05",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "231252": {
                    "id": "231252",
                    "fields": {
                        "field_description": "Mail de relance à CYBERA.",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/09\/2025 16:40",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "233025": {
                    "id": "233025",
                    "fields": {
                        "field_description": "<p>Grosse MAJ prévue rapidement début de semaine prochaine côté CYBERA pour rétablir le carnet de contact - re paramétrage des postes à prévoir et scan de nouveaux QR Code + réinstal PWA<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/09\/2025 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "233556": {
                    "id": "233556",
                    "fields": {
                        "field_description": "<p>MAJ prévue demain matin - cliente informée par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/09\/2025 15:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "233741": {
                    "id": "233741",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/09\/2025 15:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "233742": {
                    "id": "233742",
                    "fields": {
                        "field_description": "<p>MAJ bien faite ce matin par Aminatou. Et point fait entre Aminatou et Sophie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2025 15:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "233743": {
                    "id": "233743",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JAULT Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2025 15:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "TECHNOVET"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>REMONTEE CONTACTS 3CX ENTRE LA PWA ET LE T57W KO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/09\/2025 15:00:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "233026": {
                    "id": "233026",
                    "fields": {
                        "field_ci_horodatage": "26\/09\/2025 10:15",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Passage d'un CX multi tenant à dédié."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/09\/2025 15:00:32"
        }
    },
    "321301": {
        "nid": 321301,
        "type": "tache",
        "title": "Tache - BRETAGNE DEVELOPPEMENT PAYSAGE - 04\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-04 10:03:21",
        "changed": "2025-09-04 10:36:31",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-04 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229486": {
                    "id": "229486",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, NDI - 0298405289, 0298405289. CT avec Morgane (0648975937) qui indique que son poste ne sonne pas et elle apparait en statut \"Non enregistré\" sur 3CX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/09\/2025 10:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229501": {
                    "id": "229501",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "04\/09\/2025 10:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "229502": {
                    "id": "229502",
                    "fields": {
                        "field_description": "<p>CT avec Morgane, prise en main de son PC via Teamviwer et réautorisation des droits du PWA sur Chrome - Ok suite à cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/09\/2025 10:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229503": {
                    "id": "229503",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RIEU Sarah (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "04\/09\/2025 10:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BRETAGNE DEVELOPPEMENT PAYSAGE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>3CX - UTILISATRICE NON ENREGISTREE - MORGANE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/09\/2025 10:35:21"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "04\/09\/2025 10:35:21"
        }
    },
    "321312": {
        "nid": 321312,
        "type": "tache",
        "title": "Tache - DOLMEN MANUFACTURE SAS - 04\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-04 14:23:44",
        "changed": "2025-09-11 11:17:32",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-11 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-04 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229562": {
                    "id": "229562",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, 0296401779<\/p>\r\n\r\n<p>Mail de Mr MARCO pour indiquer que plusieurs points ne collent pas pour la stratégie d'appel à l'heure actuelle :<\/p>\r\n\r\n<ul>\r\n\t<li>Renvois vers messagerie&nbsp;: dans certaines config, ça renvoie sur l’ancienne messagerie, et pas celle que nous avons commandée et mise en place<\/li>\r\n\t<li>L’autre jour, un extérieur appelait et j’étais en ligne sur mon portable&nbsp;: il y a eu un ping-pong incessant entre le «&nbsp;commercial&nbsp;» et le «&nbsp;Direction&nbsp;» sans jamais basculer sur la messagerie<\/li>\r\n\t<li>Le téléphone «&nbsp;Atelier&nbsp;» est régulièrement en panne<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/09\/2025 14:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229570": {
                    "id": "229570",
                    "fields": {
                        "field_description": "<p>Appel à ACTIF TELECOM pour point afin de savoir ce qu'il en est côté conf à l'heure actuelle - pas dispo j'attend qu'il me recontacte. Car pour moi il y a une basule des appels \"commercial\" vers \"direction\" au bout de 20s si pas de réponse.&nbsp;<\/p>\r\n\r\n<p>Pour ce qui est du DECT \"Atelier\" il avait été mentionné la chose suivante en mars dernier : \"<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><em>Concernant le poste ATELIER il faudrait faire un test avec une autre alimentation secteur pour la borne (prendre par exemple celle de la borne magasin pour le test) et voir si c’est stable avec la nouvelle alimentation. En effet Sébastien pense que le souci est une surtension qui fait tomber KO les alimentations secteurs de l’atelier.&nbsp; Une alimentation ayant déjà été changée pour ce poste et cela avait permis de résoudre la problématique jusqu’à votre nouveau signalement.\"<\/em><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/09\/2025 14:30",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229651": {
                    "id": "229651",
                    "fields": {
                        "field_description": "<p>CT avec l'opérateur pas de répondeur de demandé pour direction - si besoin d'en mettre une en place alors lui l'indiquer.&nbsp;<\/p>\r\n\r\n<p>Mail à Mr MARCO pour point - cf en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "04\/09\/2025 15:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229953": {
                    "id": "229953",
                    "fields": {
                        "field_description": "<p>Mail à Mr MARCO pour convenir d'un point.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 12:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230027": {
                    "id": "230027",
                    "fields": {
                        "field_description": "<p>Point fait avec Angélique à 15h30.<\/p>\r\n\r\n<ul>\r\n\t<li>Ligne&nbsp;0296406009 = COMMERCIAL :\r\n\t<ul>\r\n\t\t<li>Doit sonner pendant 20s sur poste COMMERCIAL puis 20s poste DIRECTION puis de nouveau 20s poste COMMERCIAL puis messagerie vocale du poste COMMERCIAL avec dépôt de message vocal si pas de réponse.<\/li>\r\n\t\t<li>Actuellement sonne sur les 2 en alternance sans tomber sur un répondeur.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n\t<li>Ligne&nbsp;0296406026&nbsp;= DIRECTION\r\n\t<ul>\r\n\t\t<li>Doit sonner&nbsp;pendant 20s sur poste DIRECTION puis 20s poste COMMERCIAL puis de nouveau 20s poste DIRECTION puis messagerie vocale du poste DIRECTION avec dépôt de message vocal si pas de réponse.<\/li>\r\n\t\t<li>Bien avoir le nouveau prédécroché car actuellement il s'agit de l'ancien sur cette ligne.&nbsp;<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n\t<li>Ligne&nbsp;0296406025&nbsp;= ATELIER\r\n\t<ul>\r\n\t\t<li>Doit sonner directement et après répondeur de l'ATELIER avec dépôt de message vocal de possible.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ul>\r\n\r\n<p>Concernant le DECT de l'ATELIER qui dysfonctionne je reparle du sous très probablement de surtension.<\/p>\r\n\r\n<p>Mail à Angélique et Mr MARCO pour point et validation avant demande de mise en place par l'opérateur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 15:52",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "230488": {
                    "id": "230488",
                    "fields": {
                        "field_description": "<p>Mail de Mr MARCO lundi à 20h44 pour m'indiquer qu'il devait revenir vers moi car ne souhaite pas forcément comme cela.<\/p>\r\n\r\n<p>Pas été recontactée donc je recontacte donc Mr MARCO. Mr MARCO me fait suivre un écrit avec la conf à mettre en place - cf PJ.<\/p>\r\n\r\n<p>A savoir :<\/p>\r\n\r\n<p><u><strong>Ligne&nbsp;0296406009&nbsp;= COMMERCIAL :&nbsp;<\/strong><\/u><\/p>\r\n\r\n<p>Ouvert du lundi au jeudi de 8h à 17h30 et le vendredi de 8h à 12h&nbsp;<\/p>\r\n\r\n<p>Messagerie vocale avec dépôt de message possible en dehors de ces horaires.<\/p>\r\n\r\n<p>Appels entrants sur poste COMMERCIAL, si pas de réponse au bout de 30s alors répondeur.<\/p>\r\n\r\n<p><u><strong>Ligne&nbsp;0296406026&nbsp;= DIRECTION<\/strong><\/u><\/p>\r\n\r\n<p>Ouvert du lundi au jeudi de 8h à 18h30 et le vendredi de 8h à 12h&nbsp;<\/p>\r\n\r\n<p>Appels entrants sur poste DIRECTION, si pas de réponse au bout de 30s alors renvoi des appels sur le&nbsp;06 80 36 41 12 (N° de Mr MARCO).<\/p>\r\n\r\n<p>Mettre en place le même prédécroché que pour les appels sur la ligne&nbsp;0296406009<\/p>\r\n\r\n<p><u><strong>Ligne&nbsp;0296406025&nbsp;= ATELIER.<\/strong><\/u><\/p>\r\n\r\n<p>Ouvert du lundi au jeudi de 8h à 17h30 et le vendredi de 8h à 12h -&nbsp;<\/p>\r\n\r\n<p>En dehors des horaires renvois directement vers le répondeur de COMMERCIAL.<\/p>\r\n\r\n<p>Appels entrants sur poste ATELIER, si pas de réponse au bout de 30s alors bascule sur COMMERCIAL.<\/p>\r\n\r\n<p>Mettre en place le même prédécroché que pour les appels sur la ligne&nbsp;0296406009<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 14:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "230491": {
                    "id": "230491",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2025 14:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230551": {
                    "id": "230551",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2025 17:25",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "230571": {
                    "id": "230571",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/09\/2025 09:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230637": {
                    "id": "230637",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/09\/2025 11:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230638": {
                    "id": "230638",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "11\/09\/2025 11:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230639": {
                    "id": "230639",
                    "fields": {
                        "field_description": "<p>tests d'appels ok - confirmation mail faite aux clients.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2025 11:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230640": {
                    "id": "230640",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MARCO Jean François (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "11\/09\/2025 11:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DOLMEN MANUFACTURE SAS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>STRATEGIE APPELS&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/09\/2025 11:17:10"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "11\/09\/2025 11:17:10"
        },
        "questions_reponses": {
            "321984": {
                "nid": 321984,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DOLMEN MANUFACTURE SAS - 04\/09\/2025 - 10\/09\/2025 - 14:21",
                "author_uid": 27,
                "created": "2025-09-10 14:21:55",
                "changed": "2025-09-11 11:13:36",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DOLMEN MANUFACTURE SAS - 04\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-11 09:15:22"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DOLMEN MANUFACTURE SAS"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "230552": {
                            "id": "230552",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2025 17:00",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Pour moi c'est bon juste le répondeur ATELIER il se déclenche au bout de 60s alors ? On peut faire plus court si besoin<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "230490": {
                            "id": "230490",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2025 14:20",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DOLMEN MANUFACTURE SAS<\/p>\r\n\r\n<p>Objet :&nbsp;<p>STRATEGIE APPELS&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>10\/09\/2025 14:03 - L'HELGOUARC'H Julie : <\/strong>Mail de Mr MARCO lundi à 20h44 pour m'indiquer qu'il devait revenir vers moi car ne souhaite pas forcément comme cela.<br\/>\r\n\r\nPas été recontactée donc je recontacte donc Mr MARCO. Mr MARCO me fait suivre un écrit avec la conf à mettre en place - cf PJ.<br\/>\r\n\r\nA savoir :<br\/>\r\n\r\n<u><strong>Ligne&nbsp;0296406009&nbsp;= COMMERCIAL :&nbsp;<\/strong><\/u><br\/>\r\n\r\nOuvert du lundi au jeudi de 8h à 17h30 et le vendredi de 8h à 12h&nbsp;<br\/>\r\n\r\nMessagerie vocale avec dépôt de message possible en dehors de ces horaires.<br\/>\r\n\r\nAppels entrants sur poste COMMERCIAL, si pas de réponse au bout de 30s alors répondeur.<br\/>\r\n\r\n<u><strong>Ligne&nbsp;0296406026&nbsp;= DIRECTION<\/strong><\/u><br\/>\r\n\r\nOuvert du lundi au jeudi de 8h à 18h30 et le vendredi de 8h à 12h&nbsp;<br\/>\r\n\r\nAppels entrants sur poste DIRECTION, si pas de réponse au bout de 30s alors renvoi des appels sur le&nbsp;06 80 36 41 12 (N° de Mr MARCO).<br\/>\r\n\r\nMettre en place le même prédécroché que pour les appels sur la ligne&nbsp;0296406009<br\/>\r\n\r\n<u><strong>Ligne&nbsp;0296406025&nbsp;= ATELIER.<\/strong><\/u><br\/>\r\n\r\nOuvert du lundi au jeudi de 8h à 17h30 et le vendredi de 8h à 12h -&nbsp;<br\/>\r\n\r\nEn dehors des horaires renvois directement vers le répondeur de COMMERCIAL.<br\/>\r\n\r\nAppels entrants sur poste ATELIER, si pas de réponse au bout de 30s alors bascule sur COMMERCIAL.<br\/>\r\n\r\nMettre en place le même prédécroché que pour les appels sur la ligne&nbsp;0296406009<br\/>\r\n<\/li><li><strong>08\/09\/2025 15:52 - L'HELGOUARC'H Julie : <\/strong>Point fait avec Angélique à 15h30.<br\/>\r\n\r\n<ul>\r\n\t<li>Ligne&nbsp;0296406009 = COMMERCIAL :\r\n\t<ul>\r\n\t\t<li>Doit sonner pendant 20s sur poste COMMERCIAL puis 20s poste DIRECTION puis de nouveau 20s poste COMMERCIAL puis messagerie vocale du poste COMMERCIAL avec dépôt de message vocal si pas de réponse.<\/li>\r\n\t\t<li>Actuellement sonne sur les 2 en alternance sans tomber sur un répondeur.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n\t<li>Ligne&nbsp;0296406026&nbsp;= DIRECTION\r\n\t<ul>\r\n\t\t<li>Doit sonner&nbsp;pendant 20s sur poste DIRECTION puis 20s poste COMMERCIAL puis de nouveau 20s poste DIRECTION puis messagerie vocale du poste DIRECTION avec dépôt de message vocal si pas de réponse.<\/li>\r\n\t\t<li>Bien avoir le nouveau prédécroché car actuellement il s'agit de l'ancien sur cette ligne.&nbsp;<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n\t<li>Ligne&nbsp;0296406025&nbsp;= ATELIER\r\n\t<ul>\r\n\t\t<li>Doit sonner directement et après répondeur de l'ATELIER avec dépôt de message vocal de possible.<\/li>\r\n\t<\/ul>\r\n\t<\/li>\r\n<\/ul>\r\n\r\nConcernant le DECT de l'ATELIER qui dysfonctionne je reparle du sous très probablement de surtension.<br\/>\r\n\r\nMail à Angélique et Mr MARCO pour point et validation avant demande de mise en place par l'opérateur.<br\/>\r\n<\/li><li><strong>08\/09\/2025 12:13 - L'HELGOUARC'H Julie : <\/strong>Mail à Mr MARCO pour convenir d'un point.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "230492": {
                            "id": "230492",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2025 14:20",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Peux-tu modifier les strats comme suit s'il te plait ?<\/p>\r\n\r\n<p>Merci !<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><u><strong>Ligne&nbsp;0296406009&nbsp;= COMMERCIAL :<\/strong><\/u><br \/>\r\nOuvert du lundi au jeudi de 8h à 17h30 et le vendredi de 8h à 12h&nbsp;<br \/>\r\nMessagerie vocale avec dépôt de message possible en dehors de ces horaires.<br \/>\r\nAppels entrants sur poste COMMERCIAL, si pas de réponse au bout de 30s alors répondeur.<\/p>\r\n\r\n<p><br \/>\r\n<u><strong>Ligne&nbsp;0296406026&nbsp;= DIRECTION<\/strong><\/u><br \/>\r\nOuvert du lundi au jeudi de 8h à 18h30 et le vendredi de 8h à 12h&nbsp;<br \/>\r\nAppels entrants sur poste DIRECTION, si pas de réponse au bout de 30s alors renvoi des appels sur le&nbsp;06 80 36 41 12&nbsp;(N° de Mr MARCO).<br \/>\r\nMettre en place le même prédécroché que pour les appels sur la ligne&nbsp;0296406009<\/p>\r\n\r\n<p><br \/>\r\n<u><strong>Ligne&nbsp;0296406025&nbsp;= ATELIER.<\/strong><\/u><br \/>\r\nOuvert du lundi au jeudi de 8h à 17h30 et le vendredi de 8h à 12h -&nbsp;<br \/>\r\nEn dehors des horaires renvois directement vers le répondeur de COMMERCIAL.<br \/>\r\nAppels entrants sur poste ATELIER, si pas de réponse au bout de 30s alors bascule sur COMMERCIAL.<br \/>\r\nMettre en place le même prédécroché que pour les appels sur la ligne&nbsp;0296406009<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "230572": {
                            "id": "230572",
                            "fields": {
                                "field_qr_horodatage": "11\/09\/2025 09:14",
                                "field_qr_message": "<p>Tests faits de mon côté, pour le poste COMMERCIAL cela ne fonctionne pas comme mentionné dans la demande ci dessus.<\/p>\r\n\r\n<p>Pour direction j'ai pas le bon prédécroché.<\/p>\r\n\r\n<p>Pour ATELIER oui stp à passer à 30s<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Merci beaucoup !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-11 11:13:31"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "321480": {
        "nid": 321480,
        "type": "tache",
        "title": "Tache - LE CORRE MENUISERIE - 05\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-05 14:04:01",
        "changed": "2025-09-09 11:00:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229762": {
                    "id": "229762",
                    "fields": {
                        "field_description": "<p>Mail de Marine qui me demande de faire mettre en message de répondeur celui en PJ. Je demande donc cela à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/09\/2025 14:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229764": {
                    "id": "229764",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/09\/2025 14:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "229777": {
                    "id": "229777",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/09\/2025 14:57",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "229785": {
                    "id": "229785",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/09\/2025 15:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "229795": {
                    "id": "229795",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/09\/2025 15:18",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "229895": {
                    "id": "229895",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/09\/2025 09:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "229897": {
                    "id": "229897",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/09\/2025 10:00",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "229910": {
                    "id": "229910",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/09\/2025 10:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230128": {
                    "id": "230128",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 10:25",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "230152": {
                    "id": "230152",
                    "fields": {
                        "field_description": "<p>ACTIF TELECOM confirme avoir fait la modif de message de répondeur.<\/p>\r\n\r\n<p>Appel téléphonique à Marine CARADEC (0298913555). Pas de réponse, cela m'a permis de vérifier, le message de répondeur est bien intégré.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 10:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230157": {
                    "id": "230157",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 11:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230158": {
                    "id": "230158",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/09\/2025 11:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230159": {
                    "id": "230159",
                    "fields": {
                        "field_description": "Une notification a été envoyée à   (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 11:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MENUISERIE LE CORRE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGE REPONDEUR A INJECTER<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/09\/2025 11:00:46"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/09\/2025 11:00:46"
        },
        "questions_reponses": {
            "321481": {
                "nid": 321481,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - LE CORRE MENUISERIE - 05\/09\/2025 - 05\/09\/2025 - 14:04",
                "author_uid": 27,
                "created": "2025-09-05 14:04:24",
                "changed": "2025-09-09 11:00:41",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - LE CORRE MENUISERIE - 05\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-08 10:28:05"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "MENUISERIE LE CORRE"
                },
                "field_qr_fichiers_sw": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "229778": {
                            "id": "229778",
                            "fields": {
                                "field_qr_horodatage": "05\/09\/2025 14:56",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Il me faut du MP3 ou WAV<\/p>\r\n\r\n<p>Je te remercie<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "229796": {
                            "id": "229796",
                            "fields": {
                                "field_qr_horodatage": "05\/09\/2025 15:17",
                                "field_qr_message": "<p>Et non j'ai pas<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "229898": {
                            "id": "229898",
                            "fields": {
                                "field_qr_horodatage": "08\/09\/2025 09:59",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Oui mais ce n'est pas le bon format<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "230129": {
                            "id": "230129",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2025 10:22",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "229763": {
                            "id": "229763",
                            "fields": {
                                "field_qr_horodatage": "05\/09\/2025 14:04",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : LE CORRE MENUISERIE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>MESSAGE REPONDEUR A INJECTER<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>05\/09\/2025 14:02 - L'HELGOUARC'H Julie : <\/strong>Mail de Marine qui me demande de faire mettre en message de répondeur celui en PJ. Je demande donc cela à ACTIF TELECOM.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "229786": {
                            "id": "229786",
                            "fields": {
                                "field_qr_horodatage": "05\/09\/2025 15:09",
                                "field_qr_message": "<p>Et voici en PJ en format WAV !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "229896": {
                            "id": "229896",
                            "fields": {
                                "field_qr_horodatage": "08\/09\/2025 09:53",
                                "field_qr_message": "<p>Tu dois l'avoir sur la PJ nommée : \"05\/09\/2025 - mlc.msg\"<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "229911": {
                            "id": "229911",
                            "fields": {
                                "field_qr_horodatage": "08\/09\/2025 10:14",
                                "field_qr_message": "<p>Oups désolé erreur de ma part ... En PJ le bon format ...<\/p>\r\n\r\n<p>Bonne semaine !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-09 11:00:37"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "321493": {
        "nid": 321493,
        "type": "tache",
        "title": "Tache - BRETAGNE SUD ELEVAGE - 05\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-05 15:18:25",
        "changed": "2025-09-09 11:59:44",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-05 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229793": {
                    "id": "229793",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Xavier STEPHAN (0685402204). Ligne : Actif Telecom, Fixe, Bureau 2, J<strong><u>e demande à AT de lever le renvoi d'appel de la ligne 0298818594 vers le mobile&nbsp;06.76.09.66.71<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "05\/09\/2025 15:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229798": {
                    "id": "229798",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "05\/09\/2025 15:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "229878": {
                    "id": "229878",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/09\/2025 00:40",
                        "field_description_auteur": "anon0"
                    }
                },
                "230088": {
                    "id": "230088",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "230107": {
                    "id": "230107",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 10:00",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "230186": {
                    "id": "230186",
                    "fields": {
                        "field_description": "<p>AT indique ne pas voir le transfert. Il a été mis en place depuis l'un des postes. Je contacte Ketty pour lui indiquer la manipulation a faire sur les poste (#002#). Je demande à Xavier de faire de même depuis le poste qu'il a conservé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 11:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230196": {
                    "id": "230196",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/09\/2025 11:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "230197": {
                    "id": "230197",
                    "fields": {
                        "field_description": "<p>CT avec Xavier. Il m'indique avoir eu Actif Télécom la semaine dernière pour lever le renvoi d'appel. C'est donc pour cela qu'il n'apparaissait plus. Je clos la demande.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 11:55",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230198": {
                    "id": "230198",
                    "fields": {
                        "field_description": "Une notification a été envoyée à STEPHAN Xavier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 11:59",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BRETAGNE SUD ELEVAGE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>LEVEE DE TRANSFERT D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/09\/2025 11:55:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/09\/2025 11:55:38"
        },
        "questions_reponses": {
            "321494": {
                "nid": 321494,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - BRETAGNE SUD ELEVAGE - 05\/09\/2025 - 05\/09\/2025 - 15:18",
                "author_uid": 26,
                "created": "2025-09-05 15:18:37",
                "changed": "2025-09-09 11:59:32",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - BRETAGNE SUD ELEVAGE - 05\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-09 00:10:25"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "BRETAGNE SUD ELEVAGE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "230108": {
                            "id": "230108",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2025 09:56",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Je ne trouve aucun renvoi d'appel sur ce numéro, si il y en a un, c'est fait depuis le poste dans le menu ke ne vois pas d'autre explication.<\/p>\r\n\r\n<p>Merci<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "229797": {
                            "id": "229797",
                            "fields": {
                                "field_qr_horodatage": "05\/09\/2025 15:18",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : BRETAGNE SUD ELEVAGE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>LEVEE DE TRANSFERT D'APPEL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>05\/09\/2025 15:16 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Xavier STEPHAN (0685402204). Ligne : Actif Telecom, Fixe, Bureau 2, J<strong><u>e demande à AT de lever le renvoi d'appel de la ligne 0298818594 vers le mobile&nbsp;06.76.09.66.71<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "230195": {
                            "id": "230195",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2025 11:56",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Tu as eu le client la semaine dernière pour faire la levée en direct (il ne me l'avait pas dit). C'est pour ça que tu ne le voyait plus...<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-09 11:56:54"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "321538": {
        "nid": 321538,
        "type": "tache",
        "title": "Tache - IBS - 08\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-08 10:02:59",
        "changed": "2025-09-08 11:13:26",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "229900": {
                    "id": "229900",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Frédéric&nbsp;(0298900203). Il m'indique qu' Anne Laure ne peut pas recevoir les appels externes. Les appels internes sont OK. Elle est en télétravail. Elle déja redémarré son PC<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 10:00",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "229926": {
                    "id": "229926",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/09\/2025 11:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "229927": {
                    "id": "229927",
                    "fields": {
                        "field_description": "<p>Teamviwer fait à 10h de suite avec Fredo, Anne Laure était déconnectée de la file d'appel j'ai donc montré à Fredo comme la reconnecter sur les files\/groupes.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/09\/2025 11:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "229928": {
                    "id": "229928",
                    "fields": {
                        "field_description": "Une notification a été envoyée à Derrien Frederic (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/09\/2025 11:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "IBS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS ENTRANT SUR L'EXTENSION 1005<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/09\/2025 11:00:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/09\/2025 11:00:28"
        }
    },
    "321729": {
        "nid": 321729,
        "type": "tache",
        "title": "Tache - STM SAV - 09\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-09 10:15:46",
        "changed": "2025-09-09 11:48:16",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "230113": {
                    "id": "230113",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Romain (0298250727).<br \/>\r\nLigne : Actif Telecom, Fixe et Internet, Sandra (MAC: 80 :5E:C0 :BE :12 :9D), 0972387909<\/p>\r\n\r\n<p>Il faut <strong><u>demander à l'opérateur de renommer les postes ci dessous et donc bien changer les noms sur les BLF de tous les postes :<\/u><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Poste Sandra à renommer Romain<\/li>\r\n\t<li>Poste Katy à renommer Fabienne&nbsp;<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 10:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230116": {
                    "id": "230116",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 10:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230131": {
                    "id": "230131",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 10:30",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "230145": {
                    "id": "230145",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 10:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230153": {
                    "id": "230153",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 11:00",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "230162": {
                    "id": "230162",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 11:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230168": {
                    "id": "230168",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 11:24",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "230183": {
                    "id": "230183",
                    "fields": {
                        "field_description": "<p>ACTIF TELECOM me confirme avoir fait les modifs de nom des postes.<\/p>\r\n\r\n<p>Appel téléphonique à Romain (0298250727) afin de m'assurer que cela est bien ok sur les postes. Pas de réponse, je fais donc un mail à Sonia pour le confirmer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 11:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230185": {
                    "id": "230185",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 11:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230187": {
                    "id": "230187",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/09\/2025 11:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230188": {
                    "id": "230188",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ... Sonia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 11:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STM SAV"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RENOMMER POSTES FIXES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/09\/2025 11:48:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/09\/2025 11:48:12"
        },
        "questions_reponses": {
            "321730": {
                "nid": 321730,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STM SAV - 09\/09\/2025 - 09\/09\/2025 - 10:16",
                "author_uid": 27,
                "created": "2025-09-09 10:16:32",
                "changed": "2025-09-09 11:47:31",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STM SAV - 09\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-09 11:01:21"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STM SAV"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "230132": {
                            "id": "230132",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2025 10:28",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Je n'ai pas de poste KATY (chez aucun client même)<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "230154": {
                            "id": "230154",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2025 11:00",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>C'est le poste ACCUEIL , c'est normal ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "230169": {
                            "id": "230169",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2025 11:24",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "230115": {
                            "id": "230115",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2025 10:16",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STM SAV<\/p>\r\n\r\n<p>Objet :&nbsp;<p>RENOMMER POSTES FIXES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>09\/09\/2025 10:04 - L'HELGOUARC'H Julie : <\/strong>Appel téléphonique de la part de Romain (0298250727).<br \/>\r\nLigne : Actif Telecom, Fixe et Internet, Sandra (MAC: 80 :5E:C0 :BE :12 :9D), 0972387909<br\/>\r\n\r\nIl faut <strong><u>demander à l'opérateur de renommer les postes ci dessous et donc bien changer les noms sur les BLF de tous les postes :<\/u><\/strong><br\/>\r\n\r\n<ul>\r\n\t<li>Poste Sandra à renommer Romain<\/li>\r\n\t<li>Poste Katy à renommer Fabienne&nbsp;<\/li>\r\n<\/ul>\r\n\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "230146": {
                            "id": "230146",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2025 10:47",
                                "field_qr_message": "<p>&nbsp;Il s'agit du poste ayant la Mac: 80 :5E:C0 :BE :10:3B&nbsp;<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "230163": {
                            "id": "230163",
                            "fields": {
                                "field_qr_horodatage": "09\/09\/2025 11:01",
                                "field_qr_message": "<p>Oui c'est normal, tu peux y aller pour les modifs ;)<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-09 11:47:28"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "321731": {
        "nid": 321731,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 09\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-09 10:24:12",
        "changed": "2025-09-09 10:24:12",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "230123": {
                    "id": "230123",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Gaëlle (0661902778).<br \/>\r\nLigne : Coriolis, Fixe, Loudeac, 0296281740<\/p>\r\n\r\n<p>Tous les appels de LOUDEAC sonnent en 1ier chez Julie BESSON au lieu de Gaëlle.<\/p>\r\n\r\n<p>Voir pour repasser Gaëlle en 1ière dans la file.<\/p>\r\n\r\n<p>Vérif et changement fait, Gaëlle était 3ième dans la file 8009 LOUDEAC (Julie - Alexia puis Gaëlle), j'ai donc repassé Gaëlle en 1ière.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 10:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230125": {
                    "id": "230125",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 10:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[LOUDEAC] MODIF FILE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/09\/2025 10:22:46"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/09\/2025 10:22:46"
        }
    },
    "321734": {
        "nid": 321734,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 10\/09\/2025",
        "author_uid": 7180,
        "created": "2025-09-09 10:57:12",
        "changed": "2025-09-10 09:15:30",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "230149": {
                    "id": "230149",
                    "fields": {
                        "field_description": "<p>Mettre en place pour le 10\/09 :&nbsp;<br \/>\r\nMarine première sur Chateauneuf\/ Carhaix&nbsp;<br \/>\r\nSeconde sur Pleyben et Briec.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 10:55",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "230411": {
                    "id": "230411",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/09\/2025 09:15",
                        "field_description_auteur": "Yann"
                    }
                },
                "230412": {
                    "id": "230412",
                    "fields": {
                        "field_description": "<p>Mise en place ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 09:15",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "230413": {
                    "id": "230413",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2025 09:15",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION FILE UTILISATEUR 2203 - MARINE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/09\/2025 09:15:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/09\/2025 09:15:02"
        }
    },
    "321735": {
        "nid": 321735,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 09\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-09 11:01:11",
        "changed": "2025-09-09 15:51:19",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "230161": {
                    "id": "230161",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de ARNAUD FINETTE (0603323663). Il m'indique que le 0164890132 (Renault Minute) a^pparait comme spam chez leurs clients.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 10:59",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230277": {
                    "id": "230277",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "09\/09\/2025 15:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230278": {
                    "id": "230278",
                    "fields": {
                        "field_description": "<p>CT avec Mr FINETTE et tests d'appels. Test d'appel fait avec appel du fixe client vers mon mobile, pas de signalement de spam. Idem avec le mobile du bureau.<\/p>\r\n\r\n<p>J'indique à Mr FINETTE de faire un test d'appel sur son iPhone afin de voir si cela lui remonte comme spam et dans tous les cas bien signaler à ses clients pour lesquels ils remontent en spam donc à remonter que pas spam dans la réalité.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 15:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "230279": {
                    "id": "230279",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/09\/2025 15:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>NUMERO 0164890132 APPARAISSANT COMME SPAM<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/09\/2025 15:32:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/09\/2025 15:32:49"
        }
    },
    "321787": {
        "nid": 321787,
        "type": "tache",
        "title": "Tache - ALLIANZ OMNES-HENRY  - 10\/09\/2025",
        "author_uid": 7180,
        "created": "2025-09-09 14:39:56",
        "changed": "2025-09-10 09:25:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "230251": {
                    "id": "230251",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, 390_0<br \/>\r\n<br \/>\r\nDemande de renvoie d'appel vers le mobile de la personne qui est en télétravail demain.&nbsp;<br \/>\r\nFixe du&nbsp;&nbsp;02 98 44 20 63 vers le&nbsp;06 99 22 41 27. Relais fait avec Coriolis.&nbsp;<br \/>\r\nTest d'appel à faire demain matin 9h pour vérifier si tout est ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/09\/2025 14:37",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "230406": {
                    "id": "230406",
                    "fields": {
                        "field_description": "<p>Message laissé sur répondeur en réalisant un test d'appel depuis le fixe. Je laisse un message sur MV, si pas de nouvelle nous partons du principe que tout fonctionne.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 09:07",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "230416": {
                    "id": "230416",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/09\/2025 09:25",
                        "field_description_auteur": "Yann"
                    }
                },
                "230417": {
                    "id": "230417",
                    "fields": {
                        "field_description": "<p>Confirmation que tout est ok obtenu. Fin de tâche.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 09:25",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "230418": {
                    "id": "230418",
                    "fields": {
                        "field_description": "Une notification a été envoyée à OMES Antoine (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2025 09:25",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ OMNES-HENRY "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>RENVOEI D'APPEL TT - MERCREDI 10\/09 - RETOUR À LA NORMAL 11\/09<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/09\/2025 09:25:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/09\/2025 09:25:13"
        }
    },
    "321971": {
        "nid": 321971,
        "type": "tache",
        "title": "Tache - OUEST UP - 10\/09\/2025",
        "author_uid": 7180,
        "created": "2025-09-10 10:08:13",
        "changed": "2025-10-31 09:11:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "230440": {
                    "id": "230440",
                    "fields": {
                        "field_description": "<p>Echange avec Yvan, il nous indique que lors des déplacements de leurs techniciens chez des clients, ils ont arrêtés d'utiliser leurs 3CX.&nbsp;<br \/>\r\nLeurs retours étant que la qualité d'appel est vraiment dégradé, de ce fait ils utilisent leurs mobiles en appels classiques. Quand ils sont sur site, ils utilisent leurs extension sans soucis car sur réseau WIFI, et les appels sont nets.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 10:04",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "230450": {
                    "id": "230450",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "10\/09\/2025 10:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230451": {
                    "id": "230451",
                    "fields": {
                        "field_description": "<p>Je fais un mail à Yvan avec les vérifs et captures écrans qu'il doit vérifier sur les mobiles des techs.<\/p>\r\n\r\n<p>Appel téléphonique à Yvan EVENNOU (0671917192). Il fait le point avec ses collaborateurs et revient vers moi + je lui demande à ce que la MAJ soit bien vérifiée sur les mobiles aussi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 10:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230578": {
                    "id": "230578",
                    "fields": {
                        "field_description": "<p>Mail d'Yvan qui indique que les paramétrages sont ok sur les smartphones.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2025 09:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230707": {
                    "id": "230707",
                    "fields": {
                        "field_description": "<p>Je met en supervisions les extentions 3CX et demande à Yvan que les utlisateurs retestent de passer les appels via 3CX afin d'analyser les horodatages. Et je lui demande si lui même a des soucis depuis son iPhone.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2025 15:36",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230946": {
                    "id": "230946",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Yvan EVENNOU (0671917192) pour point et savoir s'ils ont pu retenter l'utilisation du 3CX. Pas de réponse, je lui laisse donc un MV.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/09\/2025 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231352": {
                    "id": "231352",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Yvan EVENNOU (0671917192). Pas de réponse, je lui laisse un message vocal.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 16:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231354": {
                    "id": "231354",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Yvan EVENNOU (0671917192). Point fait, il demande cela à ses collaborateurs et revient vers moi avec les horodatages dès que possible.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 16:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231957": {
                    "id": "231957",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Yvan EVENNOU (0298532045) afin de savoir si les techs ont pu faire quelques appels sur le 3CX afin d'avoir de l'horodatage. Yvan m'indique que non pas encore, ils ont énormément de boulot donc n'ont pas encore eu le temps de faire un test. Yvan revient vers moi dès que possible.<\/p>\r\n\r\n<p>De mon côté je viens de remettre la supervision de qualité d'appel sur toutes les extensions pour 7 jours (délai maxi possible).<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 10:26",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "233395": {
                    "id": "233395",
                    "fields": {
                        "field_description": "<p>Pas encore eu de retour d'Yvan, je relance la surveillance de qualité d'appel pour 7 jours&nbsp;sur toutes les extensions pour 7 jours (délai maxi possible).<\/p>\r\n\r\n<p>Et relance mail à Yvan.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/09\/2025 11:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "233637": {
                    "id": "233637",
                    "fields": {
                        "field_description": "<p>Retour d'Yvan avec des horodatages:<\/p>\r\n\r\n<ul>\r\n\t<li>Cyrille Pierre 23\/09 8h34 - 26\/09 10h12<\/li>\r\n\t<li>Patrice Lescombe 24\/09 10h43<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2025 09:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "233880": {
                    "id": "233880",
                    "fields": {
                        "field_description": "<p>Sur l’appel de Cyrille je vois effectivement que la qualité n’était pas au top pour Cyrille. Par contre pour l’appel de Patrice rien de particulier.<\/p>\r\n\r\n<p>Je fais un mail à Yvan afin de savoir ce&nbsp;qu’ils on rencontré comme problématique concernant ces 2 appels, afin que nous puissions creuser le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2025 11:32",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "233919": {
                    "id": "233919",
                    "fields": {
                        "field_description": "<p>Appel téléphonique d'Yvan EVENNOU (0671917192) sur mon mobile - il va refaire un point avec ses techs la semaine prochaine afin d'avoir des précisions et que nous puissions avancer sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2025 14:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "235144": {
                    "id": "235144",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Yvan EVENNOU (0671917192). Il a bien prévu de me faire un retour dès que possible de son côté.<\/p>\r\n\r\n<p>De mon côté je relance pour 7 jours la surveillance de qualité des appels.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/10\/2025 09:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "235924": {
                    "id": "235924",
                    "fields": {
                        "field_description": "<p>J'ai relancé la surveillance pour 7 jours.<\/p>\r\n\r\n<p>Iwan vient d’avoir un appel de Frédéric BERLIVET pour lui indiquer avoir des soucis de coupure d’appel sur son mobile lorsqu’il est en appels via wifi (ticket en traitement par Iwan). Il semble aussi confondre 3CX et le 06 classique. Je pense qu’il serait donc intéressant que l’on puisse faire un petit point téléphonique avec tes techs qui utilisent 3CX et leur 06 sur la route afin de clarifier les choses&nbsp;<\/p>\r\n\r\n<p>Mail à Yvan dans ce sens.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/10\/2025 10:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236190": {
                    "id": "236190",
                    "fields": {
                        "field_description": "<p>Appel d'Yvan sur mon mobile. En fait tous sont concernés par la problématique de qualité d'appel hors du bureau. Yvan y compris. En PJ un horodatage d'appel catastrophique, Yvan était sur la routeur avec son iPhone et Dominique au bureau.&nbsp;<\/p>\r\n\r\n<p>Je fais la remontée de l'horodatage à CYBERA afin de voir s'il est possible de faire quelque chose côté codecs.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/10\/2025 10:35",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "236386": {
                    "id": "236386",
                    "fields": {
                        "field_description": "<p>CT avec Nesrine de CYBERA - elle fait le point en interne avec Aminatou et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/10\/2025 10:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236413": {
                    "id": "236413",
                    "fields": {
                        "field_description": "<p>Mail de Nesrine qui m'indique que les codecs ont été revus, mail à Yvan de mon côté afin de voir si cela change quelque chose pour eux.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/10\/2025 10:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236815": {
                    "id": "236815",
                    "fields": {
                        "field_description": "<p>J'ai relancé la surveillance pour 7 jours.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/10\/2025 10:24",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236940": {
                    "id": "236940",
                    "fields": {
                        "field_description": "<p>CT avec Yvan la qualité d'appel est mieux mais pas encore au top, j'ai fait remonté à CYBERA pour continuer de travailler sur les codecs.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/10\/2025 15:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237445": {
                    "id": "237445",
                    "fields": {
                        "field_description": "<p>Mail à Yvan pour avoir son resentit sur les derniers jours.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2025 13:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237942": {
                    "id": "237942",
                    "fields": {
                        "field_description": "<p>Je tente de joindre Yvan mais sans succès. Je laisse un MV<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/10\/2025 09:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "238122": {
                    "id": "238122",
                    "fields": {
                        "field_description": "<p>Je relance Yvan par mail ce jour<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/10\/2025 09:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "238573": {
                    "id": "238573",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/10\/2025 09:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "238574": {
                    "id": "238574",
                    "fields": {
                        "field_description": "<p>CT avec Yvan qui m'indique que la qualité est bonne. Les utilisateurs sont satisfaits. Je l'indique à Cybera et clos le ticket.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/10\/2025 09:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "238575": {
                    "id": "238575",
                    "fields": {
                        "field_description": "Une notification a été envoyée à EVENNOU Yvan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2025 09:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "OUEST UP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MAUVAISE QUALITE D'APPEL TECHNICIEN LORS DE DEPLACEMENT - 3CX&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/10\/2025 09:09:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "237446": {
                    "id": "237446",
                    "fields": {
                        "field_ci_horodatage": "23\/10\/2025 13:45",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Faire point avec Yvan et au besoin CYBERA."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/10\/2025 09:09:53"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        }
    },
    "321973": {
        "nid": 321973,
        "type": "tache",
        "title": "Tache - STUDIO EN TETE - 10\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-10 10:18:14",
        "changed": "2025-09-12 11:52:28",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-12 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "230445": {
                    "id": "230445",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Nathalie SIMON (0298445979). CT avec Nathalie. Elle m'indique que les transferts d'appels vers le poste de Mickael tombent systématiquement en échec. <strong><u>Je demande à AT de vérifier que la touche \"Transf\" du poste de Nathalie (0972569541) transfère bien vers le poste de Mickael (0972569540)<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 10:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230448": {
                    "id": "230448",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2025 10:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "230540": {
                    "id": "230540",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2025 16:56",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "230581": {
                    "id": "230581",
                    "fields": {
                        "field_description": "<p>AT demande le redémarrage des postes. Je transmets l'info à Mickael. Il me dit pouvoir réaliser le redémarrage dans 10 minute environ<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2025 09:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230846": {
                    "id": "230846",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/09\/2025 11:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "230851": {
                    "id": "230851",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "12\/09\/2025 11:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "230852": {
                    "id": "230852",
                    "fields": {
                        "field_description": "<p>Tout fonctionne après redémarrage<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2025 11:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230853": {
                    "id": "230853",
                    "fields": {
                        "field_description": "Une notification a été envoyée à SIMON Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/09\/2025 11:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STUDIO EN TETE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TRANSFERTS IMPOSSIBLES VERS LE POSTE DE MICKAEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/09\/2025 11:52:01"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/09\/2025 11:52:01"
        },
        "questions_reponses": {
            "321974": {
                "nid": 321974,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STUDIO EN TETE - 10\/09\/2025 - 10\/09\/2025 - 10:18",
                "author_uid": 26,
                "created": "2025-09-10 10:18:25",
                "changed": "2025-09-12 11:47:16",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STUDIO EN TETE - 10\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-10 10:18:26"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STUDIO EN TETE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "230541": {
                            "id": "230541",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2025 16:56",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Je ne vois pas de touche \"transf \"<\/p>\r\n\r\n<p>Tu as une copie d'écran en PJ, déjà redémarrer les 2 postes<\/p>\r\n\r\n<p>Tiens moi au courant<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "230447": {
                            "id": "230447",
                            "fields": {
                                "field_qr_horodatage": "10\/09\/2025 10:18",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STUDIO EN TETE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>TRANSFERTS IMPOSSIBLES VERS LE POSTE DE MICKAEL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>10\/09\/2025 10:15 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Nathalie SIMON (0298445979). CT avec Nathalie. Elle m'indique que les transferts d'appels vers le poste de Mickael tombent systématiquement en échec. <strong><u>Je demande à AT de vérifier que la touche \"Transf\" du poste de Nathalie (0972569541) transfère bien vers le poste de Mickael (0972569540)<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "230847": {
                            "id": "230847",
                            "fields": {
                                "field_qr_horodatage": "12\/09\/2025 11:46",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>C'est le poste de Mickael. C'est OK après redémarrage<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-12 11:46:42"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "321975": {
        "nid": 321975,
        "type": "tache",
        "title": "Tache - Diagnostic Immobilier de l'Odet - 10\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-10 10:34:17",
        "changed": "2025-09-10 10:34:17",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-10 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "230453": {
                    "id": "230453",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Nolwenn&nbsp; (0221814480). Elle était déconnectée de la file. Je la reconnecte<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/09\/2025 10:27",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "230454": {
                    "id": "230454",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JOUAN Nolwenn (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/09\/2025 10:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Diagnostic Immobilier de l'Odet"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS NON SIGNALES SUR EXTENSION DE NOLWENN (1101)<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/09\/2025 10:27:53"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "10\/09\/2025 10:27:53"
        }
    },
    "322066": {
        "nid": 322066,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 11\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-11 10:47:45",
        "changed": "2025-09-19 16:44:07",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "230603": {
                    "id": "230603",
                    "fields": {
                        "field_description": "<p>Branchement ok ce jour :<\/p>\r\n\r\n<ul>\r\n\t<li>MAC 44DBD2B3627A – ext 3604 – Pauline<\/li>\r\n\t<li>MAC 44DBD2B3661E – ext – 3605 Christelle<\/li>\r\n\t<li>MAC 44DBD2B36EB8 – ext 3603 Régul Plab<\/li>\r\n<\/ul>\r\n\r\n<p>Demande de provisonning de ceux ci à CYBERA. Restera ceux de St Pol et celui de Landerneau.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2025 10:46",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230704": {
                    "id": "230704",
                    "fields": {
                        "field_description": "<p>Appel à CYBERA pour point car je n'ai pas eu de retour et ne vois pas les postes remonter sur l'admin. J'ai Emna en ligne qui demande à Nesrine de me recontacter quand elle sera dispo.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2025 15:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230789": {
                    "id": "230789",
                    "fields": {
                        "field_description": "<p>Confirmation hier de Nesrine qui m'indique que c'est ok pour Plab.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2025 09:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231339": {
                    "id": "231339",
                    "fields": {
                        "field_description": "<p>CT lundi avec Johann, il doit me faire suivre la répartition des MAC\/postes sur le site de St Pol afin que ceux ci soient provisionnés par CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 15:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231570": {
                    "id": "231570",
                    "fields": {
                        "field_description": "<p>Les postes ci-dessous ont été branchés ce jour par Johann. Je demande à CYBERA de faire le provisionning de ceux ci.<\/p>\r\n\r\n<ul>\r\n\t<li>Ext 3602 = MAC 44DBD2B372F4<\/li>\r\n\t<li>Ext 3607 = MAC 44DBD2B35C62<\/li>\r\n\t<li>Ext 3601 = MAC 44DBD2B36220<\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2025 16:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231894": {
                    "id": "231894",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/09\/2025 16:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "231895": {
                    "id": "231895",
                    "fields": {
                        "field_description": "<p>Nécessaire fait par Emna ce matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2025 16:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231896": {
                    "id": "231896",
                    "fields": {
                        "field_description": "Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/09\/2025 16:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLAB et ST POL] INSTALLATION POSTES FIXES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/09\/2025 16:43:50"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/09\/2025 16:43:50"
        }
    },
    "322182": {
        "nid": 322182,
        "type": "tache",
        "title": "Tache - TEVA - 11\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-11 15:22:45",
        "changed": "2025-09-12 11:56:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-12 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-11 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "230701": {
                    "id": "230701",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, , 0252569072<\/p>\r\n\r\n<p>Mail d'Anne pour me demander de renommer le poste Angélique et mettre Esma à la place.<\/p>\r\n\r\n<p>De mon côté la modification ne passe pas via l'admin. Je contacte donc Anne pour lui demander de redémarrer le poste fixe afin de voir si cela permet de résoudre le souci. Non pas de changement.<\/p>\r\n\r\n<p>Appel à CORIOLIS pour ouvrir un ticket. J'ai Dhabia en ligne qui m'indique regarder de son côté car est bloquée aussi pour cette extention, elle revient vers moi dès que possible.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "11\/09\/2025 15:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "230854": {
                    "id": "230854",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "12\/09\/2025 11:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230855": {
                    "id": "230855",
                    "fields": {
                        "field_description": "<p>CT avec Mahmoud de CYBERA. Souci résolu, le poste s'était doublonné donc impossible d'enregister la modif du nom. C'est bien ok sur le poste d'ESMA. Si pas ok pour les BLF sur les autres postes alors les redémarrer. Mail à Anne pour cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2025 11:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230856": {
                    "id": "230856",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE PAPE Anne (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/09\/2025 11:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "TEVA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[TEVA] RENOMMER POSTE ANGELIQUE EN ESMA<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/09\/2025 11:25:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "12\/09\/2025 11:25:26"
        }
    },
    "322331": {
        "nid": 322331,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 12\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-12 10:54:08",
        "changed": "2025-09-19 14:58:36",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-12 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "230819": {
                    "id": "230819",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline DANTEC (0661729309).<br \/>\r\nLigne : Actif Telecom, Fixe, Fixe L'Herrou, 0298451708<\/p>\r\n\r\n<p>Elle a fait un renvoi d'appel du poste fixe l'herrou vers son mobile&nbsp;0661729309 depuis le poste fixe et s'est rendu compte qu'en cas de non réponse l'appel n'arrive pas sur la messagerie vocale de son mobile. <strong><u>Je demande à ACTIF TELECOM de m'indiquer s'il y a un paramétrage a vérifier côté opérateur afin que les appels en renvois finissent vers le répondeur du mobile en cas de non réponse.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "12\/09\/2025 10:47",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "230822": {
                    "id": "230822",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "12\/09\/2025 10:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "230922": {
                    "id": "230922",
                    "fields": {
                        "field_description": "<p>Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/09\/2025 01:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "230967": {
                    "id": "230967",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/09\/2025 10:36",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "230975": {
                    "id": "230975",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/09\/2025 10:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "231040": {
                    "id": "231040",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/09\/2025 13:39",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "231053": {
                    "id": "231053",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/09\/2025 14:07",
                        "field_description_auteur": "Yann"
                    }
                },
                "231099": {
                    "id": "231099",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/09\/2025 15:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "231146": {
                    "id": "231146",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/09\/2025 17:26",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "231205": {
                    "id": "231205",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/09\/2025 12:30",
                        "field_description_auteur": "Yann"
                    }
                },
                "231242": {
                    "id": "231242",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/09\/2025 16:06",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "231275": {
                    "id": "231275",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2025 10:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231302": {
                    "id": "231302",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2025 11:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231305": {
                    "id": "231305",
                    "fields": {
                        "field_description": "<p>CT avec AT. Aucun problème de son côté, les renvoi d'appel fonctionnent correctement, il voit bien le flux d'appel renvoyés sur le mobile. Le double appel est bien configuré sur l'abonnement mobile. Il s'agit donc d'un paramétrage sur le téléphone mobile a revoir. Je laisse un MV a Caroline pour qu'elle nous recontacte pour vérifier les configurations.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 11:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "231843": {
                    "id": "231843",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/09\/2025 14:58",
                        "field_description_auteur": "Yann"
                    }
                },
                "231844": {
                    "id": "231844",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/09\/2025 14:58",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DEM L'HERROU] PAS DE REPONDEUR EN RENVOI VERS CAROLINE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/09\/2025 14:58:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "230936": {
                    "id": "230936",
                    "fields": {
                        "field_ci_horodatage": "15\/09\/2025 09:30",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "pour suivi auprès de Nico stp !"
                    }
                },
                "231396": {
                    "id": "231396",
                    "fields": {
                        "field_ci_horodatage": "18\/09\/2025 09:15",
                        "field_ci_gestionnaire": "Yann",
                        "field_ci_commentaire": "Recontacter Caroline vendredi car relance mercredi. "
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/09\/2025 14:58:32"
        },
        "questions_reponses": {
            "322332": {
                "nid": 322332,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 12\/09\/2025 - 12\/09\/2025 - 10:54",
                "author_uid": 27,
                "created": "2025-09-12 10:54:33",
                "changed": "2025-09-17 11:06:23",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 12\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-17 10:09:00"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "230968": {
                            "id": "230968",
                            "fields": {
                                "field_qr_horodatage": "15\/09\/2025 10:31",
                                "field_qr_message": "<p>Salut Julie,<\/p>\r\n\r\n<p>Il arrive où l'appel, je ne comprends pas bien.<\/p>\r\n\r\n<p>Je te remercie<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "231041": {
                            "id": "231041",
                            "fields": {
                                "field_qr_horodatage": "15\/09\/2025 13:38",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Mais le répondeur, c'est celui de l'entreprise sur lequel on tombe ?<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "231147": {
                            "id": "231147",
                            "fields": {
                                "field_qr_horodatage": "15\/09\/2025 17:25",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Tu peux me donner un horodatage stp, il doit y avoir un pb de timing avec la file d'appe<\/p>\r\n\r\n<p>Je te remercie<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "231243": {
                            "id": "231243",
                            "fields": {
                                "field_qr_horodatage": "16\/09\/2025 16:05",
                                "field_qr_message": "<p>Yann,<\/p>\r\n\r\n<p>Tiens moi au courant je vois bien l'appel transféré sur le mobile, qui a raccroché directement.<\/p>\r\n\r\n<p>Je vois des appels de plusieurs minutes transférés sur le mobile depuis.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "230821": {
                            "id": "230821",
                            "fields": {
                                "field_qr_horodatage": "12\/09\/2025 10:54",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[DEM L'HERROU] PAS DE REPONDEUR EN RENVOI VERS CAROLINE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>12\/09\/2025 10:47 - L'HELGOUARC'H Julie : <\/strong>Appel téléphonique de la part de Caroline DANTEC (0661729309).<br \/>\r\nLigne : Actif Telecom, Fixe, Fixe L'Herrou, 0298451708<br\/>\r\n\r\nElle a fait un renvoi d'appel du poste fixe l'herrou vers son mobile&nbsp;0661729309 depuis le poste fixe et s'est rendu compte qu'en cas de non réponse l'appel n'arrive pas sur la messagerie vocale de son mobile. <strong><u>Je demande à ACTIF TELECOM de m'indiquer s'il y a un paramétrage a vérifier côté opérateur afin que les appels en renvois finissent vers le répondeur du mobile en cas de non réponse.<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "230976": {
                            "id": "230976",
                            "fields": {
                                "field_qr_horodatage": "15\/09\/2025 10:42",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>Il y aurait eu un renvoi d'appel fait depuis le poste fixe vers le mobile de la cliente et le souci c'est que si elle ne répond pas à l'appel sur son mobile alors les interlocuteurs ne tombent pas sur la messagerie vocale du mobile mais sur un répondeur qui ne permet pas de laisser de message vocal, donc je ne sais pas où l'appel tombe au final ...&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "231054": {
                            "id": "231054",
                            "fields": {
                                "field_qr_horodatage": "15\/09\/2025 14:06",
                                "field_qr_message": "<p>Nico, je viens de faire un test en demandant au client de ne pas décrocher, voici ce qu'on a quand on a le répondeur du&nbsp;0298451708 - Voix auto : \"Merci de votre appel, au revoir\" et ça raccroche directement sans possibilité de laisser de MV.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "231100": {
                            "id": "231100",
                            "fields": {
                                "field_qr_horodatage": "15\/09\/2025 15:49",
                                "field_qr_message": "<p>A priori non justement c'est ça qui est étrange c'est que je ne sais pas où atterit l'appel ...&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "231206": {
                            "id": "231206",
                            "fields": {
                                "field_qr_horodatage": "16\/09\/2025 12:28",
                                "field_qr_message": "<p>Nico,&nbsp;<br \/>\r\nHorodatage en exemple :&nbsp;<br \/>\r\nEntrant 02.98.93.49.10 -14h05 sur le&nbsp;02.98.45.17.08<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "231276": {
                            "id": "231276",
                            "fields": {
                                "field_qr_horodatage": "17\/09\/2025 10:07",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>J'ai reproduit le problème ce matin :<\/p>\r\n\r\n<p>Du 0298934910 vers le&nbsp;0298451708 (alors que déja en ligne sur le mobile), quelque sonnerie puis message \"Merci d'avoir appeler, au revoir\" puis fin d'appel à 9h48<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "231303": {
                            "id": "231303",
                            "fields": {
                                "field_qr_horodatage": "17\/09\/2025 11:06",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je clos suite ct.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-17 11:06:09"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "322351": {
        "nid": 322351,
        "type": "tache",
        "title": "Tache - REST CONSTRUCTIONS - 15\/09\/2025",
        "author_uid": 7180,
        "created": "2025-09-15 10:23:57",
        "changed": "2025-09-15 11:58:04",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "230952": {
                    "id": "230952",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Olivier ROPARS (0608284503).<br \/>\r\nLigne : Cybera, Fixe, FIXE REST, 0298934254<br \/>\r\n<br \/>\r\nLe poste fixe de Françoise est indiqué en non provisionné suite à un changement de place (branchement RJ45 ok + internet up - Vérification cablâge effectué).<br \/>\r\nRelais fait avec Cybera qui va rappelr dans l'instant pour effectuer des vérifications.&nbsp;<br \/>\r\nRéférence poste : MAC :&nbsp;249AD805A740 - n°0298934254 - Françoise Brianti.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/09\/2025 10:20",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "231018": {
                    "id": "231018",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/09\/2025 11:58",
                        "field_description_auteur": "Yann"
                    }
                },
                "231019": {
                    "id": "231019",
                    "fields": {
                        "field_description": "<p>Cybera m'indique le soucis ets résolu. Le poste est de nouveau opérationnel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/09\/2025 11:55",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "231020": {
                    "id": "231020",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIANTI Françoise  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/09\/2025 11:58",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "REST CONSTRUCTIONS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTE FIXE FRANCOISE - NON PROVISIONNÉ&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/09\/2025 11:55:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/09\/2025 11:55:33"
        }
    },
    "322364": {
        "nid": 322364,
        "type": "tache",
        "title": "Tache - L'ELEOUET - 15\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-15 11:47:20",
        "changed": "2025-09-24 09:47:51",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231013": {
                    "id": "231013",
                    "fields": {
                        "field_description": "<p>Mail de Ketty qui demande un renvoi inconditionnel de l'ancien NDI de BSE de façon permanente à partir de la semaine prochaine.&nbsp;<u><strong>Je demande à AT de programmer un&nbsp;renvoi inconditionnel du&nbsp;02 98 81 73 66&nbsp; vers le&nbsp;02 98 62 13 90 à partir de lundi 22\/09\/25.&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/09\/2025 11:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "231015": {
                    "id": "231015",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/09\/2025 11:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231988": {
                    "id": "231988",
                    "fields": {
                        "field_description": "Je laisse un MV a Nicolas DELOBELLE d'AT pour faire un point sur la cession ",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 11:30",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "232524": {
                    "id": "232524",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2025 09:37",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "232527": {
                    "id": "232527",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2025 09:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "232529": {
                    "id": "232529",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/09\/2025 09:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "232530": {
                    "id": "232530",
                    "fields": {
                        "field_description": "<p>AT avait bien mis le renvoi depuis le 22\/08\/25. Je clos la demande pour éviter les relances intempestives<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/09\/2025 09:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "232531": {
                    "id": "232531",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BARBE Ketty (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2025 09:47",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "L'ELEOUET"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI INCONDITIONNEL DU&nbsp;02 98 81 73 66&nbsp; VERS LE&nbsp; 02 98 62 13 90&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/09\/2025 09:47:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/09\/2025 09:47:12"
        },
        "questions_reponses": {
            "322365": {
                "nid": 322365,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - L&#039;ELEOUET - 15\/09\/2025 - 15\/09\/2025 - 11:48",
                "author_uid": 26,
                "created": "2025-09-15 11:48:00",
                "changed": "2025-09-24 09:47:00",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - L'ELEOUET - 15\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-15 11:48:00"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "L'ELEOUET"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "232525": {
                            "id": "232525",
                            "fields": {
                                "field_qr_horodatage": "24\/09\/2025 09:37",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Fait j'avis oublié de faire un retour<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "231014": {
                            "id": "231014",
                            "fields": {
                                "field_qr_horodatage": "15\/09\/2025 11:48",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : L'ELEOUET<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE DE RENVOI INCONDITIONNEL DU&nbsp;02 98 81 73 66&nbsp; VERS LE&nbsp; 02 98 62 13 90&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/09\/2025 11:47 - BALBOT Iwan : <\/strong>Mail de Ketty qui demande un renvoi inconditionnel de l'ancien NDI de BSE de façon permanente à partir de la semaine prochaine.&nbsp;<u><strong>Je demande à AT de programmer un&nbsp;renvoi inconditionnel du&nbsp;02 98 81 73 66&nbsp; vers le&nbsp;02 98 62 13 90 à partir de lundi 22\/09\/25.&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "232528": {
                            "id": "232528",
                            "fields": {
                                "field_qr_horodatage": "24\/09\/2025 09:46",
                                "field_qr_message": "<p>Salut Nico,<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-24 09:46:48"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "322502": {
        "nid": 322502,
        "type": "tache",
        "title": "Tache - Labous Plombelec - 17\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-17 10:51:22",
        "changed": "2025-09-17 11:20:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231299": {
                    "id": "231299",
                    "fields": {
                        "field_description": "<p>CT avec Carole elle ne parvient plus à se connecter à son extention 3CX - elle n'avait pas le nouveau QR Code, je lui ai donc renvoyé un nouveau mais elle ne parvient pas à le scanner il y a un message d'erreur.<\/p>\r\n\r\n<p>De mon côté test fait avec mon mobile, je parviens bien à m'y connecter. Refaire test avec Carole avec un nouveau QR Code.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 10:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "231311": {
                    "id": "231311",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/09\/2025 11:20",
                        "field_description_auteur": "Yann"
                    }
                },
                "231312": {
                    "id": "231312",
                    "fields": {
                        "field_description": "<p>test effectué avec Labous, elle m'a rappelé depuis son mobile, tout est ok. Les raccourcis n'apparaissent pas sur son poste fixe, je lui indique de débrancher son poste fixe pour qu'il prenne la modification. Pwa bien installé depuis son pc également.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 11:19",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "231313": {
                    "id": "231313",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LABOUS Loïc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/09\/2025 11:20",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Labous Plombelec"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SOUCI EXTENTION 3CX SUR SMARTPHONE CAROLE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/09\/2025 11:19:19"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/09\/2025 11:19:19"
        }
    },
    "322535": {
        "nid": 322535,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 17\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-17 16:18:41",
        "changed": "2025-09-23 12:04:43",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231351": {
                    "id": "231351",
                    "fields": {
                        "field_description": "<p>Cf 1ier point de stratégie d'appel en PJ - attente de validation de celle ci par Johann pour mise en prod côté CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/09\/2025 16:18",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "30"
                    }
                },
                "231565": {
                    "id": "231565",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Johann L'HOSTIS (0659020874). ok pour lui pour pour la conf V2 - cf PJ.<\/p>\r\n\r\n<p>Demander à CYBERA de faire le nécessaire pour lundi après 18h afin que cela ne les perturbe pas.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2025 15:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231569": {
                    "id": "231569",
                    "fields": {
                        "field_description": "<p>Demande faite à CYBERA avec Johann dans la boucle.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2025 16:05",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231893": {
                    "id": "231893",
                    "fields": {
                        "field_description": "<p>Tout est prêt côté VM CYBERA, la bascule est prête pour lundi 18h.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2025 16:43",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231975": {
                    "id": "231975",
                    "fields": {
                        "field_description": "<p>CT avec Johann,&nbsp;<\/p>\r\n\r\n<p>il souhaite que le SVI soit à partir de 9h et non 8h le matin.<\/p>\r\n\r\n<p>En dehors des horaires du SVI alors bascule directement sur les files d’appels.<\/p>\r\n\r\n<p>Je fais un mail à CYBERA pour cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 10:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "232226": {
                    "id": "232226",
                    "fields": {
                        "field_description": "<p>Mail à 11h43 d'Emna pour me confirmer la prise en compte du changement d'horaire pour le SVI.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 16:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "232352": {
                    "id": "232352",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/09\/2025 12:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "232353": {
                    "id": "232353",
                    "fields": {
                        "field_description": "<p>9h30 : Appel téléphonique de la part de Johann L'HOSTIS (0659020874). Souci de SVI depuis 9h - les appels en pas de choix ne sonnent pas sur la régulation. Je regarde la prog faite par CYBERA et fait des modifs. Tests d'appels - c'est maintenant ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2025 09:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "30"
                    }
                },
                "232354": {
                    "id": "232354",
                    "fields": {
                        "field_description": "Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2025 12:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>STRETEGIE D'APPELS A REVOIR - SVI A METTRE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/09\/2025 09:42:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/09\/2025 09:42:29"
        }
    },
    "322580": {
        "nid": 322580,
        "type": "tache",
        "title": "Tache - LIZIARD TP - 18\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-18 10:02:41",
        "changed": "2025-09-18 10:02:41",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231430": {
                    "id": "231430",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, , 0298851556<\/p>\r\n\r\n<p>Mail de Manon qui me demande de renommer les 2 postes ci dessous comme suit:<\/p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p>Le poste 36&nbsp;: Le renommer au nom de VAUTRIN Manon<\/p>\r\n\t<\/li>\r\n\t<li>\r\n\t<p>Le poste 35&nbsp;: Le renommer au nom de LE MEE Marie-Christine<\/p>\r\n\t<\/li>\r\n<\/ul>\r\n\r\n<p>Modif faite de mon côté.&nbsp;<\/p>\r\n\r\n<p>CT avec Manon afin de lui expliquer comment modifier sur l'admin au besoin les noms des postes (j'ai ajouté les droits à Manon).&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2025 09:27",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "231432": {
                    "id": "231432",
                    "fields": {
                        "field_description": "Une notification a été envoyée à VAUTRIN Manon (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/09\/2025 10:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LIZIARD TP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT NOMS POSTES SUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/09\/2025 09:27:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/09\/2025 09:27:02"
        }
    },
    "322581": {
        "nid": 322581,
        "type": "tache",
        "title": "Tache - LIZIARD TP - 18\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-18 10:05:52",
        "changed": "2025-09-18 10:49:28",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231438": {
                    "id": "231438",
                    "fields": {
                        "field_description": "<p>CT avec Manon, elle m'indique qu'elle ne parvient pas à modifier les noms de contacts sur l'annuaire d'entreprise pour certains contacts uniquement. Elle n'a pas les 3 petits points pour la modif alors qu'elle a pourtant enregistré certains contacts et est administrateur du département.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2025 10:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231444": {
                    "id": "231444",
                    "fields": {
                        "field_description": "<p>Appel à CYBERA pour vérification des droits. J'ai Emna en ligne qui me confirme que les droits de l'extention de Manon son corrects. Elle creuse donc le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2025 10:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231453": {
                    "id": "231453",
                    "fields": {
                        "field_description": "<p>Appel d'Emna de CYBERA pour me dire qu'elle a passé Manon en manager et que là ça devrait être ok car sinon en admin départenement elle n'avait pas la main sur tous les contacts.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2025 10:44",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231454": {
                    "id": "231454",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "18\/09\/2025 10:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "231455": {
                    "id": "231455",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Manon VAUTRIN (0298851556). Manon me confirme que c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2025 10:48",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231456": {
                    "id": "231456",
                    "fields": {
                        "field_description": "Une notification a été envoyée à VAUTRIN Manon (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/09\/2025 10:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LIZIARD TP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFS NOMS SUR CARNET CONTACT 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/09\/2025 10:48:25"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/09\/2025 10:48:25"
        }
    },
    "322583": {
        "nid": 322583,
        "type": "tache",
        "title": "Tache - URBATYS - 18\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-18 10:39:32",
        "changed": "2025-09-18 10:39:32",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231451": {
                    "id": "231451",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Viviane PRAT (0298900493). Elle m'indique que Magali ne reçoit pas les appels externes. Elle était déconnectée de sa file. Je la reconnecte.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2025 10:38",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "231452": {
                    "id": "231452",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/09\/2025 10:39",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION MAGALI DECONNECTEE DE SA FILE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/09\/2025 10:38:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/09\/2025 10:38:06"
        }
    },
    "322657": {
        "nid": 322657,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 18\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-18 14:56:28",
        "changed": "2025-09-18 14:56:28",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-18 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-18 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231545": {
                    "id": "231545",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Demande de renvoyer les QR Code 6000 et 2203.<\/p>\r\n\r\n<p>QR Codes renvoyés par mail à Alexia dans la foulée.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "18\/09\/2025 14:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "231546": {
                    "id": "231546",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "18\/09\/2025 14:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DUPLICATA QR CODE 6000 ASTREINTE &amp; 2203 MARINE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/09\/2025 14:55:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "18\/09\/2025 14:55:28"
        }
    },
    "322753": {
        "nid": 322753,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 19\/09\/2025",
        "author_uid": 7180,
        "created": "2025-09-19 10:17:13",
        "changed": "2025-09-23 11:20:00",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231688": {
                    "id": "231688",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Johann L'HOSTIS (0659020874).<br \/>\r\n<br \/>\r\nMyriam nous indique qu'elle n'arrive pas à connecter son casque bluetooth sur son poste fixe depusi ce matin.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2025 10:14",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "231973": {
                    "id": "231973",
                    "fields": {
                        "field_description": "Passage à l'état \"En cours\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/09\/2025 10:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "231974": {
                    "id": "231974",
                    "fields": {
                        "field_description": "<p>CT avec Johann, Myriam me recontacte dès que dispo car là bcq d'appels ce matin.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 10:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "232327": {
                    "id": "232327",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/09\/2025 11:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "232328": {
                    "id": "232328",
                    "fields": {
                        "field_description": "<p>CT avec Myriam, le souci a été réglé donc c'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2025 10:22",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "232329": {
                    "id": "232329",
                    "fields": {
                        "field_description": "Une notification a été envoyée à  Myriam (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2025 11:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CONNEXION CASQUE BLUETOOTH&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/09\/2025 10:22:56"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/09\/2025 10:22:56"
        }
    },
    "322759": {
        "nid": 322759,
        "type": "tache",
        "title": "Tache - BRETAGNE SUD ELEVAGE - 19\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-19 10:54:21",
        "changed": "2025-09-19 11:12:44",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231711": {
                    "id": "231711",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Bureau 1 - Fixe, 0298817366. CT avec Pascal sur site pour controler que tout est OK. Problème de renvoi des appels vers le&nbsp;0298621390 comme demandé par Ketty. Il a pallier astucieusement au problème en mettant en place les renvoi manuellement de son côté. Je demande à AT de contrôler que le renvoi permanet est en place et sinon de le programmer.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2025 10:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "231713": {
                    "id": "231713",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/09\/2025 10:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231717": {
                    "id": "231717",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/09\/2025 11:01",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "231722": {
                    "id": "231722",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/09\/2025 11:11",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231727": {
                    "id": "231727",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "19\/09\/2025 11:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231728": {
                    "id": "231728",
                    "fields": {
                        "field_description": "<p>AT a contrôlé le renvoi. Renvoi en place. Test OK. Il renvoi bien vers le SVI de l'Eleouet.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2025 11:11",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "231729": {
                    "id": "231729",
                    "fields": {
                        "field_description": "Une notification a été envoyée à STEPHAN Xavier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/09\/2025 11:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BRETAGNE SUD ELEVAGE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI PERMANENT VERS LE 0298621390<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/09\/2025 11:11:23"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/09\/2025 11:11:23"
        },
        "questions_reponses": {
            "322760": {
                "nid": 322760,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - BRETAGNE SUD ELEVAGE - 19\/09\/2025 - 19\/09\/2025 - 10:55",
                "author_uid": 6406,
                "created": "2025-09-19 10:55:55",
                "changed": "2025-09-19 11:11:04",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - BRETAGNE SUD ELEVAGE - 19\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-19 10:55:56"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "BRETAGNE SUD ELEVAGE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "231718": {
                            "id": "231718",
                            "fields": {
                                "field_qr_horodatage": "19\/09\/2025 10:59",
                                "field_qr_message": "<p>iwan,<\/p>\r\n\r\n<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "231714": {
                            "id": "231714",
                            "fields": {
                                "field_qr_horodatage": "19\/09\/2025 10:54",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Peux tu mettre en place un renvoi inconditionel du&nbsp;0298817366 vers le&nbsp;0298621390 de façon permanente stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "231723": {
                            "id": "231723",
                            "fields": {
                                "field_qr_horodatage": "19\/09\/2025 11:10",
                                "field_qr_message": "<p>Merci Nico. Quelle rapidité !<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-19 11:10:46"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "322880": {
        "nid": 322880,
        "type": "tache",
        "title": "Tache - Canal Loisirs - 19\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-19 16:34:42",
        "changed": "2025-09-19 16:34:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-19 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231886": {
                    "id": "231886",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Olivier JUBIN (0624326325).<br \/>\r\nLigne : Coriolis, Fixe, 0221620080<\/p>\r\n\r\n<p>Mise en place de nouveau fichiers audio pour les files d'attentes.<\/p>\r\n\r\n<p>Ok j'aimis ceux ci sur 3CX.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2025 16:33",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "20"
                    }
                },
                "231888": {
                    "id": "231888",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JUBIN Olivier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "19\/09\/2025 16:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Canal Loisirs"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT MESSAGES AUDIO FILES ATTENTES SUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/09\/2025 16:33:36"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "19\/09\/2025 16:33:36"
        }
    },
    "322881": {
        "nid": 322881,
        "type": "tache",
        "title": "Tache - Canal Loisirs - 19\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-19 16:36:33",
        "changed": "2025-09-29 11:10:11",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-19 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231891": {
                    "id": "231891",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, 0221620080<\/p>\r\n\r\n<p>Prévoir le remplacement du message audio de la file d'attente 8004 GUIGUETTE à compter du 29\/09 suite à fermeture de la guiguette le 28\/09. cf celui au dossier client.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "19\/09\/2025 16:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "233386": {
                    "id": "233386",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "29\/09\/2025 11:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "233387": {
                    "id": "233387",
                    "fields": {
                        "field_description": "<p>Je viens de changer le choix 4 du SVI pour router les appels directement sur la messagerie vocale de l'extension 1019 - Guiguette.<\/p>\r\n\r\n<p>Test d'appel fait, c'est ok je tombe bien sur le répondeur avec le message de répondeur fourni le 19\/09 pour indiquer qu'ils sont fermés pour l'hors saison.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/09\/2025 11:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "233388": {
                    "id": "233388",
                    "fields": {
                        "field_description": "Une notification a été envoyée à JUBIN Olivier (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/09\/2025 11:10",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Canal Loisirs"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT AUDIO FILE ATTENTE GUIGUETTE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/09\/2025 11:07:12"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/09\/2025 11:07:12"
        }
    },
    "322889": {
        "nid": 322889,
        "type": "tache",
        "title": "Tache - Cornouaille RH & Sterlane RH - 22\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-22 09:04:17",
        "changed": "2025-09-22 10:35:22",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231918": {
                    "id": "231918",
                    "fields": {
                        "field_description": "<p>Mail d'Estelle pour demander le changement de noms sur les touches des postes :&nbsp;<\/p>\r\n\r\n<p><strong><u>Je demande à AT d'effectuer les modifications suivantes :<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>POSTE 1 Remplacer Mélanie par Coralie<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>Poste 3 Remplacer Anne par Emma J<\/u><\/strong><\/p>\r\n\r\n<p><strong><u>Poste 4 Remplacer Coralie par Emma T<\/u><\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 09:04",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "231920": {
                    "id": "231920",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/09\/2025 09:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231949": {
                    "id": "231949",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/09\/2025 10:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "231958": {
                    "id": "231958",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/09\/2025 10:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231960": {
                    "id": "231960",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/09\/2025 10:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "231961": {
                    "id": "231961",
                    "fields": {
                        "field_description": "<p>AT me confirme la modification.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 10:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "231962": {
                    "id": "231962",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/09\/2025 10:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CORNOUAILLE RH - QUIMPER] - DEMANDE DE MODIFICATION DES INTITULES DES TOUCHES DE POSTES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/09\/2025 10:35:04"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/09\/2025 10:35:04"
        },
        "questions_reponses": {
            "322890": {
                "nid": 322890,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH &amp; Sterlane RH - 22\/09\/2025 - 22\/09\/2025 - 09:06",
                "author_uid": 26,
                "created": "2025-09-22 09:06:00",
                "changed": "2025-09-22 10:34:54",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH & Sterlane RH - 22\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-22 09:06:00"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "231950": {
                            "id": "231950",
                            "fields": {
                                "field_qr_horodatage": "22\/09\/2025 10:08",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "231919": {
                            "id": "231919",
                            "fields": {
                                "field_qr_horodatage": "22\/09\/2025 09:06",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CORNOUAILLE RH & STERLANE RH<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[CORNOUAILLE RH - QUIMPER] - DEMANDE DE MODIFICATION DES INTITULES DES TOUCHES DE POSTES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>22\/09\/2025 09:04 - BALBOT Iwan : <\/strong>Mail d'Estelle pour demander le changement de noms sur les touches des postes :&nbsp;<br\/>\r\n\r\n<strong><u>Je demande à AT d'effectuer les modifications suivantes :<\/u><\/strong><br\/>\r\n\r\n<strong><u>POSTE 1 Remplacer Mélanie par Coralie<\/u><\/strong><br\/>\r\n\r\n<strong><u>Poste 3 Remplacer Anne par Emma J<\/u><\/strong><br\/>\r\n\r\n<strong><u>Poste 4 Remplacer Coralie par Emma T<\/u><\/strong><br\/>\r\n\r\n&nbsp;<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "231959": {
                            "id": "231959",
                            "fields": {
                                "field_qr_horodatage": "22\/09\/2025 10:34",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-22 10:34:46"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "322891": {
        "nid": 322891,
        "type": "tache",
        "title": "Tache - URBATYS - 22\/09\/2025",
        "author_uid": 7180,
        "created": "2025-09-22 09:30:03",
        "changed": "2025-09-22 09:33:00",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231926": {
                    "id": "231926",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Viviane PRAT (0298900493).<br \/>\r\nLigne : Coriolis, Fixe, Fixe Quimper, 0298900493<br \/>\r\n<br \/>\r\nElle reçoit bien les appels sur son extension mais sa personne ne semble l'entendre via son casque. Viviane a fait un transfert d'appel via son mobile pour pouvoir nous joindre, je lui indique de rédemarrer son pc, et vais la joindre à nouveau.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 09:22",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "231928": {
                    "id": "231928",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/09\/2025 09:33",
                        "field_description_auteur": "Yann"
                    }
                },
                "231929": {
                    "id": "231929",
                    "fields": {
                        "field_description": "<p>Redemarrage effectué cela à suffit à faire refonctionner le casque.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 09:32",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "231930": {
                    "id": "231930",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/09\/2025 09:33",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>QUIMPER - PLUS DE SORTIE VOIX SUR CASQUE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/09\/2025 09:32:11"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/09\/2025 09:32:11"
        }
    },
    "322892": {
        "nid": 322892,
        "type": "tache",
        "title": "Tache - Tromelin - 22\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-22 09:39:01",
        "changed": "2025-09-22 10:11:54",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231933": {
                    "id": "231933",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Sophie LARVOR (0298208007). Elle m'indique que Catherine (209394) a reçu des appels de la ligne \"S Plérin\" a reçu des appels avant 8h30. Elle indique également que les appels venant de cette ligne restent sonner entre Catherine et elle sans déborder sur les autres postes. Elle indique également que l'extension 4103 ne se connecte plus, l'utilisatrice utilise donc l'extension 4305.&nbsp;&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 09:28",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "231951": {
                    "id": "231951",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/09\/2025 10:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "231952": {
                    "id": "231952",
                    "fields": {
                        "field_description": "<p>Vérif faite de mon côté:<\/p>\r\n\r\n<p>- File 8003 - S Ploeren = HO du pôle commande à savoir L au V 8h 12h15&nbsp;&amp; 13h30 18h \/ samedi 8h 12h. Donc normal que les appels puissent sonner avant 8h30. \/ Vu avec Catherine&nbsp;<strong>mettre idem que 9394. OK changement de département fait de mon côté afin d'avoir les bons HO.<\/strong><\/p>\r\n\r\n<p>- File 8003 - S Ploeren - souci débordement. En temps normal sonnerie sur Catherine puis Sophie puis Patricia puis en simultané Sophie et Patricia.Il semble donc que Patricia ne sonne pas.&nbsp;<\/p>\r\n\r\n<p>- souci d'extention - pour moi l'ext 4103 qui correspond à Caroline CABON est ok par contre Lisa LANNUZEL ext 4305 pas ok.<\/p>\r\n\r\n<p>Appel au 0297401700 - S Ploeren - afin de faire un test d'appel. Je tombe direct sur Catherine et lui indique avoir besoin de faire un test d'appel pour vérifier. Test d'appel fait dans la foulée, en fait l'audio était un peu trop court par rapport au time out, j'ai changé l'audio et ok on tombe bien en débordement sur Patricia. Les correspondants devaient raccorcher car plus d'audio et donc pas le temps de déborder sur Patricia.<\/p>\r\n\r\n<p>Catherine me transfère à Caroline pour faire le point sur le souci d'extention. En fait Caroline n'avait plus ses codes d'enregistrés sur son PC donc à fait mot de passe oublié et souci réglé. A noter que Lisa ne fait plus partie de la sté donc vu avec Caroline pour renommer cette extension \"non attribué\".<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 09:50",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "231953": {
                    "id": "231953",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/09\/2025 10:11",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PROBLEME DE STRATEGIE D'APPEL - PARAMETRAGE 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/09\/2025 09:50:50"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/09\/2025 09:50:50"
        }
    },
    "322900": {
        "nid": 322900,
        "type": "tache",
        "title": "Tache - Labous Plombelec - 22\/09\/2025",
        "author_uid": 7180,
        "created": "2025-09-22 11:25:04",
        "changed": "2025-09-30 14:57:07",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231983": {
                    "id": "231983",
                    "fields": {
                        "field_description": "<p>Appel de Marion nous informant qu'elle a créé un contact, et, malgrès tout, sa fiche ne remonte pas lors d'un appel ou de la mise en place d'un raccourci d'appel.&nbsp;<br \/>\r\nMise en place raccourci d'appel bien ok pourtant sur son extension 060. Seul Marion et Loïc s'affiche sur son poste lors d'un appel.<br \/>\r\n<br \/>\r\nProblème en récurrence chez Technovet également, nous allons faire des test en interne sur un poste pour repoduire le soucis et trouver une solution d'intégration contact sur PWA.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 11:15",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "233027": {
                    "id": "233027",
                    "fields": {
                        "field_description": "Grosse MAJ prévue rapidement début de semaine prochaine côté CYBERA pour rétablir le carnet de contact - re paramétrage des postes à prévoir et scan de nouveaux QR Code + réinstal PWA",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "26\/09\/2025 10:20",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "233555": {
                    "id": "233555",
                    "fields": {
                        "field_description": "<p>MAJ prévue demain matin. Cliente informée par mail.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/09\/2025 15:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "233738": {
                    "id": "233738",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/09\/2025 14:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "233739": {
                    "id": "233739",
                    "fields": {
                        "field_description": "<p>MAJ bien faite ce matin par Aminatou. Et point fait entre Aminatou et Marion.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2025 14:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "233740": {
                    "id": "233740",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LABOUS Carole (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2025 14:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Labous Plombelec"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>EXTENSION 060 - MARION - PAS DE FICHE CONTACT QUI APPARAIT LORS D'UN APPEL&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/09\/2025 14:56:11"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_com_internes": {
            "name": "Commentaires internes",
            "type": "field_collection",
            "value": {
                "233028": {
                    "id": "233028",
                    "fields": {
                        "field_ci_horodatage": "26\/09\/2025 10:15",
                        "field_ci_gestionnaire": "L'HELGOUARC'H Julie",
                        "field_ci_commentaire": "Passage d'un CX multi tenant à dédié."
                    }
                }
            }
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/09\/2025 14:56:11"
        }
    },
    "322902": {
        "nid": 322902,
        "type": "tache",
        "title": "Tache - BRETAGNE SUD ELEVAGE - 22\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-22 11:42:33",
        "changed": "2025-09-25 09:58:05",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-26 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "231995": {
                    "id": "231995",
                    "fields": {
                        "field_description": "<p><u><strong>CT avec M. TABORE, les postes de L'ELEOUET doivent être renomés comme suit :&nbsp;<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>- Poste Filaire MAC 805EC09BEF72 assigné au&nbsp;0298818594&nbsp;: Robot<br \/>\r\n- Poste DECT MAC 589EC6164314 assigné au&nbsp;0298817366&nbsp;: STANDARD<\/strong><\/u><\/p>\r\n\r\n<p><u><strong>Je demande à AT de faire les modifications<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/09\/2025 11:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "231997": {
                    "id": "231997",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/09\/2025 11:42",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "232006": {
                    "id": "232006",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/09\/2025 11:51",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "232358": {
                    "id": "232358",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2025 12:14",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "232499": {
                    "id": "232499",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2025 00:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "232516": {
                    "id": "232516",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2025 09:32",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "232846": {
                    "id": "232846",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/09\/2025 09:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "232848": {
                    "id": "232848",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "25\/09\/2025 09:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "232849": {
                    "id": "232849",
                    "fields": {
                        "field_description": "<p>AT me confirme la modification.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "25\/09\/2025 09:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "232850": {
                    "id": "232850",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MOURAIN P. (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "25\/09\/2025 09:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BRETAGNE SUD ELEVAGE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[L'ELEOUET] - DEMANDE DE MODIFICATION DES NOMS DES POSTES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/09\/2025 09:57:46"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "25\/09\/2025 09:57:46"
        },
        "questions_reponses": {
            "322903": {
                "nid": 322903,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - BRETAGNE SUD ELEVAGE - 22\/09\/2025 - 22\/09\/2025 - 11:42",
                "author_uid": 26,
                "created": "2025-09-22 11:42:45",
                "changed": "2025-09-25 09:57:34",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - BRETAGNE SUD ELEVAGE - 22\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-24 00:20:27"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "BRETAGNE SUD ELEVAGE"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "232007": {
                            "id": "232007",
                            "fields": {
                                "field_qr_horodatage": "22\/09\/2025 11:47",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>589EC6164314&nbsp; cette MAC&nbsp;n'existe pas<\/p>\r\n\r\n<p>Je te remercie<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "232517": {
                            "id": "232517",
                            "fields": {
                                "field_qr_horodatage": "24\/09\/2025 09:29",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "231996": {
                            "id": "231996",
                            "fields": {
                                "field_qr_horodatage": "22\/09\/2025 11:42",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : BRETAGNE SUD ELEVAGE<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[L'ELEOUET] - DEMANDE DE MODIFICATION DES NOMS DES POSTES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>22\/09\/2025 11:35 - BALBOT Iwan : <\/strong><u><strong>CT avec M. TABORE, les postes de L'ELEOUET doivent être renomés comme suit :&nbsp;<\/strong><\/u><br\/>\r\n\r\n<u><strong>- Poste Filaire MAC 805EC09BEF72 assigné au&nbsp;0298818594&nbsp;: Robot<br \/>\r\n- Poste DECT MAC 589EC6164314 assigné au&nbsp;0298817366&nbsp;: STANDARD<\/strong><\/u><br\/>\r\n\r\n<u><strong>Je demande à AT de faire les modifications<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "232359": {
                            "id": "232359",
                            "fields": {
                                "field_qr_horodatage": "23\/09\/2025 12:14",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Et Mac :&nbsp;589EC6164347<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "232847": {
                            "id": "232847",
                            "fields": {
                                "field_qr_horodatage": "25\/09\/2025 09:57",
                                "field_qr_message": "<p>Salut Nico. Merci<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-25 09:57:23"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "323120": {
        "nid": 323120,
        "type": "tache",
        "title": "Tache - LRJ - 23\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-23 10:28:46",
        "changed": "2025-09-23 12:23:06",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "232286": {
                    "id": "232286",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Virginie MOTREFF (0252569005). Ligne : Coriolis, Fixe, Ext 1011 - Virginie MOTREFF, 0252569005. CT avec Virginie. Elle indique que les clients n'ont pas la possibilité de laisser de message en cas de non réponse.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2025 09:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "232360": {
                    "id": "232360",
                    "fields": {
                        "field_description": "<p>Je vérifie côté conf 3CX. La ligne de NEOH est un SDA affecté directement à l'extension 1011 - Virginie MOTREFF - sur les statuts en dispo time out 30s avec notif d'envoyer occupé au lieu de renvoi vers la messagerie vocale. Je fais donc la modif et donc renvoi vers messagerie vocale en cas de non réponse au bout de 30s en statut dispo.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2025 12:13",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "232363": {
                    "id": "232363",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/09\/2025 12:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "232364": {
                    "id": "232364",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Virginie MOTREFF (0252569005) afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2025 12:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "232365": {
                    "id": "232365",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MOTREFF Virginie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2025 12:23",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LRJ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[NEOH] - IMPOSSIBLE DE LAISSER UN MESSAGE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/09\/2025 12:17:33"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/09\/2025 12:17:33"
        }
    },
    "323138": {
        "nid": 323138,
        "type": "tache",
        "title": "Tache - ATCB - 23\/09\/2025",
        "author_uid": 7180,
        "created": "2025-09-23 11:52:13",
        "changed": "2025-09-24 10:09:37",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "232344": {
                    "id": "232344",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Fixe \/ Fax \/ Internet, 0296291890\/0296291281(FIXE)<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2025 11:51",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "232346": {
                    "id": "232346",
                    "fields": {
                        "field_description": "<p>Appel du&nbsp;33683240911 - Great Valérie<br \/>\r\n<strong>Hello nico, peux-tu me donner le numéro du <u>rio de la ligne fixe du 0296291890\/ 029629128 <\/u>? Merci et bonne journée !<\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/09\/2025 11:52",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "232348": {
                    "id": "232348",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/09\/2025 11:54",
                        "field_description_auteur": "Yann"
                    }
                },
                "232500": {
                    "id": "232500",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2025 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "232508": {
                    "id": "232508",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2025 09:27",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "232543": {
                    "id": "232543",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2025 10:09",
                        "field_description_auteur": "Yann"
                    }
                },
                "232545": {
                    "id": "232545",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2025 10:09",
                        "field_description_auteur": "Yann"
                    }
                },
                "232546": {
                    "id": "232546",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "24\/09\/2025 10:09",
                        "field_description_auteur": "Yann"
                    }
                },
                "232547": {
                    "id": "232547",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE GREAT  Valérie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2025 10:09",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ATCB"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE RIO&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/09\/2025 10:09:32"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/09\/2025 10:09:32"
        },
        "questions_reponses": {
            "323139": {
                "nid": 323139,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - ATCB - 23\/09\/2025 - 23\/09\/2025 - 11:54",
                "author_uid": 26,
                "created": "2025-09-23 11:54:45",
                "changed": "2025-09-24 10:09:22",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - ATCB - 23\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-24 10:09:01"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "ATCB"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "232509": {
                            "id": "232509",
                            "fields": {
                                "field_qr_horodatage": "24\/09\/2025 09:22",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p><strong><u>0296291890 \/&nbsp;<\/u><\/strong><code>F6XAAYLZ6OLL<\/code><\/p>\r\n\r\n<pre>\r\n<strong><u>0296291281<\/u><\/strong>&nbsp;\/<code>F6XAAYLZ4GK5<\/code><\/pre>\r\n\r\n<p><font face=\"monospace\">La portabilité n'entraine pas la résiliation des ADSL, le client doit en faire la demande.<\/font><\/p>\r\n\r\n<p><font face=\"monospace\">Bonne journée<\/font><\/p>\r\n\r\n<p><font face=\"monospace\">@+<\/font><\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "232347": {
                            "id": "232347",
                            "fields": {
                                "field_qr_horodatage": "23\/09\/2025 11:54",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : ATCB<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEMANDE RIO&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>23\/09\/2025 11:52 - CHASSIER Yann : <\/strong>Appel du&nbsp;33683240911 - Great Valérie<br \/>\r\n<strong>Hello nico, peux-tu me donner le numéro du <u>rio de la ligne fixe du 0296291890\/ 029629128 <\/u>? Merci et bonne journée !<\/strong><br\/>\r\n<\/li><li><strong>23\/09\/2025 11:51 - CHASSIER Yann : <\/strong>Ligne : Actif Telecom, Fixe, Fixe \/ Fax \/ Internet, 0296291890\/0296291281(FIXE)<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "232544": {
                            "id": "232544",
                            "fields": {
                                "field_qr_horodatage": "24\/09\/2025 10:08",
                                "field_qr_message": "<p>C'est transmis, merci nico !<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-24 10:09:18"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "323233": {
        "nid": 323233,
        "type": "tache",
        "title": "Tache - Labous Plombelec - 24\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-24 10:06:20",
        "changed": "2025-09-24 10:06:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_fichiers": {
            "name": "Fichiers",
            "type": "file"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-24 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-24 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "232539": {
                    "id": "232539",
                    "fields": {
                        "field_description": "<p>CT avec Marion, faire la création de 3 extensions 3CX pour les utilisateurs ci dessous et lui faire suivre les QR Code par retour de mail.<\/p>\r\n\r\n<ul>\r\n\t<li>GUILLERM Alexia<\/li>\r\n\t<li>BARDOLET Alexandre<\/li>\r\n\t<li>QUEFFURUS Arnaud<\/li>\r\n<\/ul>\r\n\r\n<p>OK nécessaire fait - qr code en PJ.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "24\/09\/2025 10:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "232540": {
                    "id": "232540",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LABOUS Loïc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "24\/09\/2025 10:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Labous Plombelec"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CREA 3 EXTENSIONS 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/09\/2025 10:04:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "24\/09\/2025 10:04:38"
        }
    },
    "324607": {
        "nid": 324607,
        "type": "tache",
        "title": "Tache - SARL ARHAN - 29\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-29 15:34:54",
        "changed": "2025-09-30 09:34:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "233549": {
                    "id": "233549",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Fixe, 0298701064. Appel téléphonique de la part de Nathalie ARHAN (0298701064). Ligne : Actif Telecom, Fixe, Fixe,&nbsp;0298701064.&nbsp;Mme ARHAN m'indique que lorsqu'elle utilise la touche messagerie du poste standard, les appels sont renvoyé vers son mobile or, il faut qu'ils soient renvoyés vers la messagerie. J<strong><u>e demande à AT de vérifier la configuration de la touche et de la rerouter vers la messagerie cas échéant.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/09\/2025 15:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "233552": {
                    "id": "233552",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/09\/2025 15:35",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "233583": {
                    "id": "233583",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2025 00:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "233590": {
                    "id": "233590",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2025 09:10",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "233608": {
                    "id": "233608",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2025 09:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "233610": {
                    "id": "233610",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "30\/09\/2025 09:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "233611": {
                    "id": "233611",
                    "fields": {
                        "field_description": "<p>AT m'indique qu'un renvoi d'appel avait été mis en place sans la touche de renvoi (anciennne manipulation sans doute) ce qui a créé une boucle. Il m'indique avoir fait le nécessaire. La touche renverra bien vers la messagerie.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2025 09:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "233612": {
                    "id": "233612",
                    "fields": {
                        "field_description": "Une notification a été envoyée à ARHAN Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2025 09:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SARL ARHAN"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TOUCHE DE MESSAGERIE MAL CONFIGURE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/09\/2025 09:33:19"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/09\/2025 09:33:19"
        },
        "questions_reponses": {
            "324608": {
                "nid": 324608,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SARL ARHAN - 29\/09\/2025 - 29\/09\/2025 - 15:35",
                "author_uid": 26,
                "created": "2025-09-29 15:35:02",
                "changed": "2025-09-30 09:33:12",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SARL ARHAN - 29\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-09-30 00:10:12"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SARL ARHAN"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "233591": {
                            "id": "233591",
                            "fields": {
                                "field_qr_horodatage": "30\/09\/2025 09:07",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>C'est parcequ'un renvoi vers le mobile avait été fait donc la touche d'activation restait sur ce renvoi.<\/p>\r\n\r\n<p>Fonctionnement normal, j'ai modifié<\/p>\r\n\r\n<p>Bonne journée<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "233551": {
                            "id": "233551",
                            "fields": {
                                "field_qr_horodatage": "29\/09\/2025 15:35",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SARL ARHAN<\/p>\r\n\r\n<p>Objet :&nbsp;<p>TOUCHE DE MESSAGERIE MAL CONFIGURE<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>29\/09\/2025 15:32 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, Fixe, 0298701064. Appel téléphonique de la part de Nathalie ARHAN (0298701064). Ligne : Actif Telecom, Fixe, Fixe,&nbsp;0298701064.&nbsp;Mme ARHAN m'indique que lorsqu'elle utilise la touche messagerie du poste standard, les appels sont renvoyé vers son mobile or, il faut qu'ils soient renvoyés vers la messagerie. J<strong><u>e demande à AT de vérifier la configuration de la touche et de la rerouter vers la messagerie cas échéant.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "233609": {
                            "id": "233609",
                            "fields": {
                                "field_qr_horodatage": "30\/09\/2025 09:32",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Merci pour ton retour.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-09-30 09:32:54"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "324930": {
        "nid": 324930,
        "type": "tache",
        "title": "Tache - ETOILE BLEUE - 30\/09\/2025",
        "author_uid": 27,
        "created": "2025-09-30 10:12:05",
        "changed": "2025-09-30 10:12:05",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-09-30 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "233641": {
                    "id": "233641",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Christelle HILLY (0298191515). Elle a mis en service son nouveau casque WH64 sur son poste fixe mais celui ci ne remonte pas correctement. Je vérifie les branchements et intégration du casque sur le poste fixe - tout semble ok. En fait Christèlle avait mis un câble USB perso et non pas celui fourni avec la base du casqur donc cela ne fonctionnait pas. Je lui indique de bien mettre celui fourni dans la boite afin que la base le reconnaisse. C'est ok avec cela.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2025 10:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "15"
                    }
                },
                "233642": {
                    "id": "233642",
                    "fields": {
                        "field_description": "Une notification a été envoyée à L'HOSTIS Johann (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2025 10:12",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ETOILE BLEUE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLAB] INSTALLATION CASQUE SUR POSTE CHRISTELLE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/09\/2025 10:08:52"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "30\/09\/2025 10:08:52"
        }
    },
    "326211": {
        "nid": 326211,
        "type": "tache",
        "title": "Tache - SAS BUCHOU - 30\/09\/2025",
        "author_uid": 6406,
        "created": "2025-09-30 14:21:12",
        "changed": "2025-10-01 10:05:07",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-09-30 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "233728": {
                    "id": "233728",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Fixe, 0240269248. Mail de Mme ARNAUD. Elle demande une modification des touches sur leur poste standard :&nbsp;<\/p>\r\n\r\n<p><u><strong>Je demande à AT de supprimer les touches sur le standard :<\/strong><\/u><\/p>\r\n\r\n<ul>\r\n\t<li><u><strong>Pierrick 0757687407<\/strong><\/u><\/li>\r\n\t<li><u><strong>Quentin 0651209930<\/strong><\/u><\/li>\r\n<\/ul>\r\n\r\n<p><u><strong>Et d'jouter les touches :&nbsp;<\/strong><\/u><\/p>\r\n\r\n<ul>\r\n\t<li><u><strong>Thomas 0670840077<\/strong><\/u><\/li>\r\n\t<li><u><strong>Maxime BODIN 0761845633<\/strong><\/u><\/li>\r\n<\/ul>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "30\/09\/2025 14:18",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "233734": {
                    "id": "233734",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "30\/09\/2025 14:21",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "233771": {
                    "id": "233771",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "233784": {
                    "id": "233784",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2025 09:27",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "233800": {
                    "id": "233800",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2025 10:02",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "233802": {
                    "id": "233802",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/10\/2025 10:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "233803": {
                    "id": "233803",
                    "fields": {
                        "field_description": "<p>AT confirme que les touches sont modifiée. Mme ARNAUD également.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2025 10:03",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "233804": {
                    "id": "233804",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRIAND Nathalie  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2025 10:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS BUCHOU"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/10\/2025 10:03:07"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/10\/2025 10:03:07"
        },
        "questions_reponses": {
            "326212": {
                "nid": 326212,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SAS BUCHOU - 30\/09\/2025 - 30\/09\/2025 - 14:21",
                "author_uid": 26,
                "created": "2025-09-30 14:21:23",
                "changed": "2025-10-01 10:02:13",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SAS BUCHOU - 30\/09\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-10-01 00:00:27"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SAS BUCHOU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "233785": {
                            "id": "233785",
                            "fields": {
                                "field_qr_horodatage": "01\/10\/2025 08:50",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ok<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "233733": {
                            "id": "233733",
                            "fields": {
                                "field_qr_horodatage": "30\/09\/2025 14:21",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SAS BUCHOU<\/p>\r\n\r\n<p>Objet :&nbsp;<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>30\/09\/2025 14:18 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, Fixe, 0240269248. Mail de Mme ARNAUD. Elle demande une modification des touches sur leur poste standard :&nbsp;<br\/>\r\n\r\n<u><strong>Je demande à AT de supprimer les touches sur le standard :<\/strong><\/u><br\/>\r\n\r\n<ul>\r\n\t<li><u><strong>Pierrick 0757687407<\/strong><\/u><\/li>\r\n\t<li><u><strong>Quentin 0651209930<\/strong><\/u><\/li>\r\n<\/ul>\r\n\r\n<u><strong>Et d'jouter les touches :&nbsp;<\/strong><\/u><br\/>\r\n\r\n<ul>\r\n\t<li><u><strong>Thomas 0670840077<\/strong><\/u><\/li>\r\n\t<li><u><strong>Maxime BODIN 0761845633<\/strong><\/u><\/li>\r\n<\/ul>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "233801": {
                            "id": "233801",
                            "fields": {
                                "field_qr_horodatage": "01\/10\/2025 10:02",
                                "field_qr_message": "<p>Merci Nico !<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-10-01 10:02:04"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "326319": {
        "nid": 326319,
        "type": "tache",
        "title": "Tache - BODADOU - 01\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-01 11:15:03",
        "changed": "2025-10-01 11:15:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "233863": {
                    "id": "233863",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, Kerne Standard, 0298529900. CT avec Cécile LE COQ. Elle était en vaccance lors de la migration en 3CX. Je lui repousse le QR code pour appli mobile car pas de casque sur PC ni tel fixe. Elle istalle l'application et configure son extension. Je lui indique très rapidement les fonctionnalités chat, repertoire interne et externe.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2025 11:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "233865": {
                    "id": "233865",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2025 11:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CONFIGURATION EXTENSION 3CX - CECILE LE COQ<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/10\/2025 11:12:51"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/10\/2025 11:12:51"
        }
    },
    "326337": {
        "nid": 326337,
        "type": "tache",
        "title": "Tache - OUEST UP - 01\/10\/2025",
        "author_uid": 27,
        "created": "2025-10-01 14:12:44",
        "changed": "2025-10-01 16:03:07",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-02 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "233922": {
                    "id": "233922",
                    "fields": {
                        "field_description": "<p>Appel d'Yvan, il m'indique qu'ils ne parviennent pas à appeler hors de la France métropolitaine.&nbsp;<\/p>\r\n\r\n<p>Appel à CYBERA pour débloquer cela. J'ai Lydie en ligne, elle fait le nécessaire et revient vers moi.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2025 14:08",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "233976": {
                    "id": "233976",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/10\/2025 16:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "233977": {
                    "id": "233977",
                    "fields": {
                        "field_description": "<p>MV de Lydie sur mon mobile 15h30 pour m'indiquer que cela est résolu, elle a eu le client en ligne aussi pour le lui confirmer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2025 16:02",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "233978": {
                    "id": "233978",
                    "fields": {
                        "field_description": "Une notification a été envoyée à EVENNOU Yvan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2025 16:03",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "OUEST UP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODE APPRENTISSAGE SUR 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/10\/2025 16:02:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/10\/2025 16:02:29"
        }
    },
    "326362": {
        "nid": 326362,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 01\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-01 14:19:09",
        "changed": "2025-10-01 14:27:55",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-01 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-01 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "233934": {
                    "id": "233934",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, FIXE BREST, 0298464294. CT avec Emmanuel LETOURNEUR, il m'indique que le poste 1 ne sonne plus depuis le début d'après midi. Les appels sont directement routés vers l'Accueil 2. Je lui demande de redémarrer électriquement le poste Accueil 1. Il fait la manipulation et me rappelle.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2025 14:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "233940": {
                    "id": "233940",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "01\/10\/2025 14:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "233941": {
                    "id": "233941",
                    "fields": {
                        "field_description": "<p>Le poste a été redémarrer mais sans succès. Les appels sortants fonctionnent sur le poste. Pas de NPD enclenché. Je demande également de vérifier qque la messagerie ou un transfert n'est pas programmé. Il s'assure que tout est levé. Je rappelle et tombe bien sur Laura à l'accueil.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "01\/10\/2025 14:20",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "233942": {
                    "id": "233942",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "01\/10\/2025 14:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[BREST] - POSTE&nbsp; ACCUEIL 1 NE SONNANT PLUS<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/10\/2025 14:20:57"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "01\/10\/2025 14:20:57"
        }
    },
    "326825": {
        "nid": 326825,
        "type": "tache",
        "title": "Tache - BRETAGNE DEVELOPPEMENT PAYSAGE - 03\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-03 09:33:20",
        "changed": "2025-10-03 09:33:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-03 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-03 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "234368": {
                    "id": "234368",
                    "fields": {
                        "field_description": "<p>CT avec Morgane. Les appels ne sont pas signalés sur son extension. Elle était déconnectée de la file. Je la reconnecte et tente de la joindre mais sans succès. Je teste à nouveau, elle répond. Je lui indique comment se connecter\/déconnecter de la file d'appels.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "03\/10\/2025 09:21",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "234369": {
                    "id": "234369",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RIEU Sarah (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "03\/10\/2025 09:33",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BRETAGNE DEVELOPPEMENT PAYSAGE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>PAS D'APPELS SIGNALES SUR L'EXTENSION DE MORGANE (1004)<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/10\/2025 09:21:46"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "03\/10\/2025 09:21:46"
        }
    },
    "327322": {
        "nid": 327322,
        "type": "tache",
        "title": "Tache - Tromelin - 06\/10\/2025",
        "author_uid": 27,
        "created": "2025-10-06 09:25:34",
        "changed": "2025-10-06 09:25:34",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "234889": {
                    "id": "234889",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, Standard, 0298208007<\/p>\r\n\r\n<p>Mail de Sophie qui m'indique que Patricia ext 4110 ne sonne plus depuis ce matin.<\/p>\r\n\r\n<p>Je regarde sur l'admin, Patricia apprait comme déconnectée des files d'appels depuis samedi à 12h07. Je reconnecte donc Patrica aux files et confirme cela par mail à Sophie.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/10\/2025 09:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "234891": {
                    "id": "234891",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/10\/2025 09:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>APPELS ENTRANT KO SUR EXT 4110 PATRICIA<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/10\/2025 09:21:26"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/10\/2025 09:21:26"
        }
    },
    "327394": {
        "nid": 327394,
        "type": "tache",
        "title": "Tache - GROUPE VERT - 06\/10\/2025",
        "author_uid": 27,
        "created": "2025-10-06 14:58:43",
        "changed": "2025-10-06 14:58:43",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "235042": {
                    "id": "235042",
                    "fields": {
                        "field_description": "<p>Mail de Louanne pour demander de changer le renvoi d'appel fait sur le NDI de DA Lamballe, qui est actuellement vers l'agence de Ploufragan, dans l'attente de potentiellement mise en place de postes fixes.<\/p>\r\n\r\n<p>02 21 08 04 77 à mettre vers le 07 57 60 87 17&nbsp;<\/p>\r\n\r\n<p>Nécessaire fait de suite par CYBERA.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/10\/2025 14:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "235043": {
                    "id": "235043",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MEIGNAN Louane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/10\/2025 14:58",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GROUPE VERT"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DA LAMBALLE] CHANGEMENT RENVOI APPEL FIXE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/10\/2025 14:57:34"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/10\/2025 14:57:34"
        }
    },
    "327422": {
        "nid": 327422,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 06\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-06 16:16:53",
        "changed": "2025-10-06 16:16:53",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-06 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-06 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "235097": {
                    "id": "235097",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Standard, 0164895656. CT avec Mme Finette. Elle m'indique que le message diffusé sur les heures de fermeture est celui des congés d'été. Je demande à Coriolis de vérifier et de remettre. CT avec Farouk. Il constate que le message d'absence pour congés était effectivement configuré sur les horaire de fermeture. Il corrige et remet le message initial.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "06\/10\/2025 16:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "235099": {
                    "id": "235099",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "06\/10\/2025 16:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGE DE FERMETURE AGENCE ERRONE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/10\/2025 16:09:27"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "06\/10\/2025 16:09:27"
        }
    },
    "327547": {
        "nid": 327547,
        "type": "tache",
        "title": "Tache - LRJ - 07\/10\/2025",
        "author_uid": 27,
        "created": "2025-10-07 16:28:15",
        "changed": "2025-10-07 16:28:15",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-07 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-07 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "235211": {
                    "id": "235211",
                    "fields": {
                        "field_description": "<p>Création une extension 3CX pour une nouvelle salariée sur demande d'Elouan LANNUZEL :<\/p>\r\n\r\n<ul>\r\n\t<li>Nom : Coline Leblois<\/li>\r\n\t<li>Mail : <u><a href=\"mailto:coline@objectif2degres.com\">coline@objectif2degres.com<\/a><\/u><\/li>\r\n<\/ul>\r\n\r\n<p>Extension 3CX n°1115 faite - mail de confirmation fait au client et l'utilisatrice a reçu un mail pour personnalisé le mot de passe.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "07\/10\/2025 16:21",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "235212": {
                    "id": "235212",
                    "fields": {
                        "field_description": "Une notification a été envoyée à CHERBONNIER Aurélie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "07\/10\/2025 16:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "LRJ"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[O2D] CREATION EXTENSION 3CX<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/10\/2025 16:21:54"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "07\/10\/2025 16:21:54"
        }
    },
    "327565": {
        "nid": 327565,
        "type": "tache",
        "title": "Tache - Tromelin - 08\/10\/2025",
        "author_uid": 27,
        "created": "2025-10-08 10:37:07",
        "changed": "2025-10-08 10:42:33",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-08 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-08 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "235296": {
                    "id": "235296",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, , 0298209394<\/p>\r\n\r\n<p>Sophie me fait un mail pour m'indiquer que Patricia ne sonne pas en cas d'appel entrant du 9394.<\/p>\r\n\r\n<p>Je vérifie de mon côté la prog:<\/p>\r\n\r\n<p><em>8004<\/em> \/ Le 02 98 20 93 94 sonne un à un sur les utilisatrices ci-dessous, 15s chacune&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Ext 4225 – Catherine LUCAS<\/li>\r\n\t<li>Ext 4171 – Sophie LARVOR<\/li>\r\n\t<li>Ext 4103 Caroline CABON (Caroline a du se déconnecté depuis le 06\/09)<\/li>\r\n<\/ul>\r\n\r\n<p><em>8009<\/em> \/ Puis si non réponse alors pendant 30s sonnent en même temps&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Ext 4171 – Sophie LARVOR<\/li>\r\n\t<li>Ext 4103 Caroline CABON (sur cette règle Caroline est bien connectée)<\/li>\r\n<\/ul>\r\n\r\n<p><em>8005<\/em> \/ Puis si toujours pas de réponse alors&nbsp;somment en même temps 2 min&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Ext 4110 – Patricia TANGUY<\/li>\r\n\t<li>Ext 4171 – Sophie LARVOR<\/li>\r\n<\/ul>\r\n\r\n<p><em>8002<\/em> \/ Puis répondeur.<\/p>\r\n\r\n<p>La conf est donc OK et Patricia connectée à la file d'appel. Je demande donc à Sophie que nous fassions un test d'appel afin de nous assurer que c'est bien ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/10\/2025 10:34",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "10"
                    }
                },
                "235302": {
                    "id": "235302",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "08\/10\/2025 10:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "235303": {
                    "id": "235303",
                    "fields": {
                        "field_description": "<p>Appel de Sophie, demande d'ajout de Patricia dans le 1ier point:<\/p>\r\n\r\n<p><em>8004<\/em>&nbsp;\/ Le&nbsp;02 98 20 93 94&nbsp;sonne un à un sur les utilisatrices ci-dessous, 15s chacune :<\/p>\r\n\r\n<ul>\r\n\t<li>Ext 4225 – Catherine LUCAS<\/li>\r\n\t<li>Ext 4171 – Sophie LARVOR<\/li>\r\n\t<li><u><strong>Ext 4110 - Patricia TANGUY<\/strong><\/u><\/li>\r\n\t<li>Ext 4103 Caroline CABON (Caroline a du se déconnecté depuis le 06\/09)<\/li>\r\n<\/ul>\r\n\r\n<p>Nécessaire fait de mon côté.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "08\/10\/2025 10:41",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "235304": {
                    "id": "235304",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARVOR Sophie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "08\/10\/2025 10:42",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Tromelin"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>LIGNE&nbsp;0298209394 - POINT PRISE APPELS PAR PATRICIA<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/10\/2025 10:41:41"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "08\/10\/2025 10:41:41"
        }
    },
    "327784": {
        "nid": 327784,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 09\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-09 09:52:58",
        "changed": "2025-10-09 09:52:58",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-09 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-09 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "235440": {
                    "id": "235440",
                    "fields": {
                        "field_description": "<p>CT avec Alexia qui me demande plusieurs modification des files.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "09\/10\/2025 09:52",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "15"
                    }
                },
                "235441": {
                    "id": "235441",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "09\/10\/2025 09:52",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MODIFICATION DE FILES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/10\/2025 09:52:05"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis fixe"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "09\/10\/2025 09:52:05"
        }
    },
    "328301": {
        "nid": 328301,
        "type": "tache",
        "title": "Tache - SAS BUCHOU - 10\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-10 12:26:51",
        "changed": "2025-10-14 09:10:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "235753": {
                    "id": "235753",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, Fixe, 0240269248. Mail de Valérie pour demander la modification des touches du postes de Corinne :<\/p>\r\n\r\n<p>retirer&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Pierrick 07.57.68.74.07<\/li>\r\n\t<li>Quentin 06.51.20.99.30<\/li>\r\n<\/ul>\r\n\r\n<p>Et rajouter&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Thomas 06.70.84.00.77<\/li>\r\n\t<li>Maxime BODIN 07.61.84.56.33<\/li>\r\n<\/ul>\r\n\r\n<p>Je demande à AT de faire le nécessaire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/10\/2025 12:24",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "235755": {
                    "id": "235755",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/10\/2025 12:27",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "235811": {
                    "id": "235811",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/10\/2025 16:15",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "236156": {
                    "id": "236156",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/10\/2025 09:09",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236158": {
                    "id": "236158",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/10\/2025 09:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236159": {
                    "id": "236159",
                    "fields": {
                        "field_description": "<p>AT confirme que le nécessaire est fait<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/10\/2025 09:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236160": {
                    "id": "236160",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BUCHOU Corinne (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/10\/2025 09:10",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SAS BUCHOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DES TOUCHES DU POSTE CORINNE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/10\/2025 09:09:44"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/10\/2025 09:09:44"
        },
        "questions_reponses": {
            "328302": {
                "nid": 328302,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SAS BUCHOU - 10\/10\/2025 - 10\/10\/2025 - 12:27",
                "author_uid": 6406,
                "created": "2025-10-10 12:27:42",
                "changed": "2025-10-14 09:09:22",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SAS BUCHOU - 10\/10\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-10-10 12:27:42"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SAS BUCHOU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "235812": {
                            "id": "235812",
                            "fields": {
                                "field_qr_horodatage": "10\/10\/2025 16:11",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "235756": {
                            "id": "235756",
                            "fields": {
                                "field_qr_horodatage": "10\/10\/2025 12:26",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Sur le poste Corinne, peux tu faire les changements de touches suivants stp ?<\/p>\r\n\r\n<p>Retirer&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Pierrick 07.57.68.74.07<\/li>\r\n\t<li>Quentin 06.51.20.99.30<\/li>\r\n<\/ul>\r\n\r\n<p>Et rajouter&nbsp;:<\/p>\r\n\r\n<ul>\r\n\t<li>Thomas 06.70.84.00.77<\/li>\r\n\t<li>Maxime BODIN 07.61.84.56.33<\/li>\r\n<\/ul>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "236157": {
                            "id": "236157",
                            "fields": {
                                "field_qr_horodatage": "14\/10\/2025 09:09",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-10-14 09:09:14"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "3"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "328431": {
        "nid": 328431,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 10\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-10 17:05:16",
        "changed": "2025-10-13 11:13:02",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "235834": {
                    "id": "235834",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, NDI , 0298690763. CT avec Caroline. Elle demande de modifier la touche Pascale sur tous les postes. <strong><u>Je demande à AT de remplacer la touche \"Pascale\" pr \"Sec Dem Jez\" sur tous les postes.&nbsp;<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/10\/2025 17:02",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "235837": {
                    "id": "235837",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/10\/2025 17:05",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "235880": {
                    "id": "235880",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/10\/2025 01:10",
                        "field_description_auteur": "anon0"
                    }
                },
                "235905": {
                    "id": "235905",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/10\/2025 09:57",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "235958": {
                    "id": "235958",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/10\/2025 11:12",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "235960": {
                    "id": "235960",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/10\/2025 11:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "235961": {
                    "id": "235961",
                    "fields": {
                        "field_description": "<p>AT me confirme que la modif est faite<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/10\/2025 11:12",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "235962": {
                    "id": "235962",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/10\/2025 11:13",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DEMENAGEMENT JEZEQUEL] - MODIFICATION DE TOUCHES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/10\/2025 11:12:45"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/10\/2025 11:12:45"
        },
        "questions_reponses": {
            "328432": {
                "nid": 328432,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 10\/10\/2025 - 10\/10\/2025 - 17:05",
                "author_uid": 26,
                "created": "2025-10-10 17:05:26",
                "changed": "2025-10-13 11:12:34",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 10\/10\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-10-13 01:10:10"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "235906": {
                            "id": "235906",
                            "fields": {
                                "field_qr_horodatage": "13\/10\/2025 09:53",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>C'est fait<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "235836": {
                            "id": "235836",
                            "fields": {
                                "field_qr_horodatage": "10\/10\/2025 17:05",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[DEMENAGEMENT JEZEQUEL] - MODIFICATION DE TOUCHES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>10\/10\/2025 17:02 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, NDI , 0298690763. CT avec Caroline. Elle demande de modifier la touche Pascale sur tous les postes. <strong><u>Je demande à AT de remplacer la touche \"Pascale\" pr \"Sec Dem Jez\" sur tous les postes.&nbsp;<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "235959": {
                            "id": "235959",
                            "fields": {
                                "field_qr_horodatage": "13\/10\/2025 11:12",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-10-13 11:12:07"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "328433": {
        "nid": 328433,
        "type": "tache",
        "title": "Tache - DEMENAGEMENT JEZEQUEL - 10\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-10 17:07:58",
        "changed": "2025-10-13 11:22:54",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-10 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "235840": {
                    "id": "235840",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe, NDI , 0298690763. CT avec Caroline, elle indique que lorsqu'elle utilise la touche de transfert d'appel vers le mobile de Julien, le transfert est direct. Elle veut un transfert supervisé. <strong><u>Je demande à AT de modifier la touche Julien (mobile) afin que les transferts se fassent en transfert accompagnés<\/u><\/strong>.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "10\/10\/2025 17:05",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "235843": {
                    "id": "235843",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "10\/10\/2025 17:08",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "235881": {
                    "id": "235881",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/10\/2025 01:20",
                        "field_description_auteur": "anon0"
                    }
                },
                "235893": {
                    "id": "235893",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/10\/2025 09:52",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "235970": {
                    "id": "235970",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "13\/10\/2025 11:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "235971": {
                    "id": "235971",
                    "fields": {
                        "field_description": "<p>AT m'indique que la touche est bien en transfert supervisé.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/10\/2025 11:13",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "235972": {
                    "id": "235972",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DANTEC Caroline (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/10\/2025 11:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "DEMENAGEMENT JEZEQUEL"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[DEMENAGEMENT JEZEQUEL] - MODIFICATION DE TOUCHE DE TRANSFERT D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/10\/2025 11:13:31"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "13\/10\/2025 11:13:31"
        },
        "questions_reponses": {
            "328434": {
                "nid": 328434,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - DEMENAGEMENT JEZEQUEL - 10\/10\/2025 - 10\/10\/2025 - 17:08",
                "author_uid": 26,
                "created": "2025-10-10 17:08:08",
                "changed": "2025-10-13 11:22:44",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - DEMENAGEMENT JEZEQUEL - 10\/10\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_fichiers": {
                    "name": "Fichiers",
                    "type": "file"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-10-13 01:20:09"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "DEMENAGEMENT JEZEQUEL"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "235894": {
                            "id": "235894",
                            "fields": {
                                "field_qr_horodatage": "13\/10\/2025 09:52",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Comme tu peux le voir en PJ, il n'y a pas de touche de transfert vers un mobile.<\/p>\r\n\r\n<p>Mauvaise manipulation, le poste est bien en transfert supervisé aussi j'ai vérifié.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "235842": {
                            "id": "235842",
                            "fields": {
                                "field_qr_horodatage": "10\/10\/2025 17:08",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : DEMENAGEMENT JEZEQUEL<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[DEMENAGEMENT JEZEQUEL] - MODIFICATION DE TOUCHE DE TRANSFERT D'APPEL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>10\/10\/2025 17:05 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe, NDI , 0298690763. CT avec Caroline, elle indique que lorsqu'elle utilise la touche de transfert d'appel vers le mobile de Julien, le transfert est direct. Elle veut un transfert supervisé. <strong><u>Je demande à AT de modifier la touche Julien (mobile) afin que les transferts se fassent en transfert accompagnés<\/u><\/strong>.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "235969": {
                            "id": "235969",
                            "fields": {
                                "field_qr_horodatage": "13\/10\/2025 11:21",
                                "field_qr_message": "<p>Merci Nico, effectivement elle pense qu'elle n'utilise pas la bonne touche<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-10-13 11:21:49"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "328527": {
        "nid": 328527,
        "type": "tache",
        "title": "Tache - STM SAV - 13\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-13 09:55:39",
        "changed": "2025-10-15 09:16:40",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-15 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "235901": {
                    "id": "235901",
                    "fields": {
                        "field_description": "<p>Ligne : Actif Telecom, Fixe et Internet, Aurore (Mac: 80 :5E:C0 :BE :10:3B), 0298250727. CT avec Romain, il m'indique ne plus avoir de supervision du standard sur son poste. <strong><u>Je demande à AT de vérifier que la supervision du standard sur le poste de Romain.<\/u><\/strong><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/10\/2025 09:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "235904": {
                    "id": "235904",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/10\/2025 09:55",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "235908": {
                    "id": "235908",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "13\/10\/2025 10:00",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "235929": {
                    "id": "235929",
                    "fields": {
                        "field_description": "<p>CT avec Romain pour lui demander de faire un redémarrage electrique de son poste, AT indiquant que la touche de supervision est bien configurée de son côté. Romain effectue le redémarrage et me rappelle.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/10\/2025 10:35",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236352": {
                    "id": "236352",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2025 09:15",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236354": {
                    "id": "236354",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "15\/10\/2025 09:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236355": {
                    "id": "236355",
                    "fields": {
                        "field_description": "<p>CT hier avec Romain. Il confirme que la supervision est OK après redémarrage<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/10\/2025 09:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236356": {
                    "id": "236356",
                    "fields": {
                        "field_description": "Une notification a été envoyée à MERCIER Tristan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2025 09:16",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "STM SAV"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>POSTE ROMAIN SANS SUPERVISION<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/10\/2025 09:15:47"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "15\/10\/2025 09:15:47"
        },
        "questions_reponses": {
            "328528": {
                "nid": 328528,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - STM SAV - 13\/10\/2025 - 13\/10\/2025 - 09:55",
                "author_uid": 26,
                "created": "2025-10-13 09:55:54",
                "changed": "2025-10-15 09:15:31",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - STM SAV - 13\/10\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-10-13 09:55:54"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "STM SAV"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "235909": {
                            "id": "235909",
                            "fields": {
                                "field_qr_horodatage": "13\/10\/2025 09:58",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>La touche est bien présente, rédémarrer déjà si ce n'est pas déjà fait<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "235903": {
                            "id": "235903",
                            "fields": {
                                "field_qr_horodatage": "13\/10\/2025 09:55",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : STM SAV<\/p>\r\n\r\n<p>Objet :&nbsp;<p>POSTE ROMAIN SANS SUPERVISION<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>13\/10\/2025 09:51 - BALBOT Iwan : <\/strong>Ligne : Actif Telecom, Fixe et Internet, Aurore (Mac: 80 :5E:C0 :BE :10:3B), 0298250727. CT avec Romain, il m'indique ne plus avoir de supervision du standard sur son poste. <strong><u>Je demande à AT de vérifier que la supervision du standard sur le poste de Romain.<\/u><\/strong><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "236353": {
                            "id": "236353",
                            "fields": {
                                "field_qr_horodatage": "15\/10\/2025 09:15",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>C'est bon côté client.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-10-15 09:15:07"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "328632": {
        "nid": 328632,
        "type": "tache",
        "title": "Tache - PONTHIERRY AUTOMOBILES - 13\/10\/2025",
        "author_uid": 27,
        "created": "2025-10-13 15:07:07",
        "changed": "2025-10-14 12:16:47",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-14 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "236067": {
                    "id": "236067",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de ARNAUD FINETTE (0603323663).<br \/>\r\nLigne : Coriolis, Fixe, Standard, 0164895656<\/p>\r\n\r\n<p>Mauvais message sur pause déj encore en place - un client vient de faire la remontée à Mr FINETTE.&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/10\/2025 15:00",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236074": {
                    "id": "236074",
                    "fields": {
                        "field_description": "<p>Vérification faite de mon côté, sur le poste DIRECTION il apparaissait toujours un message de mai 2025, j'ai donc remis de faire jouer le message enregistré sur le poste. Sinon ok pour le poste STANDARD, à vérifier demain sur la pause déj si bien ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/10\/2025 15:19",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236217": {
                    "id": "236217",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "14\/10\/2025 12:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "236218": {
                    "id": "236218",
                    "fields": {
                        "field_description": "<p>Test d'appel fait, le message est bien le bon pour le standard&nbsp;0164895656&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/10\/2025 12:14",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236219": {
                    "id": "236219",
                    "fields": {
                        "field_description": "Une notification a été envoyée à FINETTE ARNAUD (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/10\/2025 12:16",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "PONTHIERRY AUTOMOBILES"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MESSAGE DE FERMETURE SUR PAUSE DEJ ERRONE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/10\/2025 12:14:45"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "14\/10\/2025 12:14:45"
        }
    },
    "328700": {
        "nid": 328700,
        "type": "tache",
        "title": "Tache - MATIBERY - 13\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-13 17:31:23",
        "changed": "2025-10-23 09:18:54",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-13 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "236107": {
                    "id": "236107",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, NDI - 0298905294, 443_7. CT avec Marc qui m'indique que les appels vers le 0291707246 n'aboutissent pas. Le n° ressort sur Google. Je tente un appel&nbsp;et effectivement \"votre appel n'a pu aboutir\". Le NDI indiqué est le 0298905294. Le 0291 n'existe pas dans la liste des n° client. Je l'indique à Marc qui voit avec son prestataire.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "13\/10\/2025 17:09",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "237317": {
                    "id": "237317",
                    "fields": {
                        "field_description": "<p>Le n°&nbsp;0291707246 n'apparait plus en ligne. Je clos le ticket<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2025 09:15",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "237318": {
                    "id": "237318",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/10\/2025 09:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "237319": {
                    "id": "237319",
                    "fields": {
                        "field_description": "Une notification a été envoyée à BRELIVET Marc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2025 09:18",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MATIBERY"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[QUEMERE] - APPEL VERS LE 0291707246 KO<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/10\/2025 09:18:48"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/10\/2025 09:18:48"
        }
    },
    "329082": {
        "nid": 329082,
        "type": "tache",
        "title": "Tache - Cornouaille RH & Sterlane RH - 14\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-14 15:07:23",
        "changed": "2025-10-17 11:34:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-14 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "236291": {
                    "id": "236291",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Estelle RICHARD (0607602083). Ligne : Actif Telecom, Fixe, 0972116372. Estelle m'indique que le poste MAC : 44DBD275EU180 (Estelle) affiche \"Aucun service\" je lui demande de tester le poste sur une prise. Elle teste et me rappelle.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/10\/2025 15:01",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236295": {
                    "id": "236295",
                    "fields": {
                        "field_description": "<p>Appel d'Estelle, un autre poste a été testé sur la prise, il remonte bien. Testé aussi avec un autre câble RJ45 mais toujours KO.<\/p>\r\n\r\n<p>CT avec ACTIF TELECOM, il me demande à ce qu'un reset du poste soit fait.<\/p>\r\n\r\n<p>Appel à Estelle, pas de réponse, je lui laisse donc un MV afin qu'elle me recontacte.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "14\/10\/2025 15:17",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236336": {
                    "id": "236336",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "14\/10\/2025 16:49",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236343": {
                    "id": "236343",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2025 00:00",
                        "field_description_auteur": "anon0"
                    }
                },
                "236357": {
                    "id": "236357",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2025 09:17",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "236362": {
                    "id": "236362",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2025 09:25",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236372": {
                    "id": "236372",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2025 09:39",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "236384": {
                    "id": "236384",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2025 10:06",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236399": {
                    "id": "236399",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2025 10:29",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "236508": {
                    "id": "236508",
                    "fields": {
                        "field_description": "<p>Je relance le service&nbsp;commande@netw.fr<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2025 09:16",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236710": {
                    "id": "236710",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2025 10:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236713": {
                    "id": "236713",
                    "fields": {
                        "field_description": "<p>Je demande à AT de reprovisionner sur l'IP&nbsp;100.70.8.130.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2025 10:48",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236722": {
                    "id": "236722",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2025 11:11",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "236736": {
                    "id": "236736",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2025 11:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236739": {
                    "id": "236739",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/10\/2025 11:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236740": {
                    "id": "236740",
                    "fields": {
                        "field_description": "<p>CT Audrey pour redémarrage du poste. Les services sont OK après redémarrage. Je clos le ticket<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2025 11:33",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236741": {
                    "id": "236741",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2025 11:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[STERLANE RH] - POSTE AFFICHANT AUCUN SERVICE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2025 11:33:03"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2025 11:33:03"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "questions_reponses": {
            "329126": {
                "nid": 329126,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH &amp; Sterlane RH - 14\/10\/2025 - 14\/10\/2025 - 16:49",
                "author_uid": 6406,
                "created": "2025-10-14 16:49:58",
                "changed": "2025-10-17 11:32:52",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH & Sterlane RH - 14\/10\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-10-17 10:48:44"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "236358": {
                            "id": "236358",
                            "fields": {
                                "field_qr_horodatage": "15\/10\/2025 09:16",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Quel poste stp ?<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "236373": {
                            "id": "236373",
                            "fields": {
                                "field_qr_horodatage": "15\/10\/2025 09:37",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Il n'est plus enregistré depuis 1 mois et l'IP publique du dernier enregistrement ne correspond pas à l'IP publique des autres postes donc je dois connaitre sur quel IP ce poste est branché pour reprovisionner.<\/p>\r\n\r\n<p>92.158.76.157 ou&nbsp;109.232.98.43<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "236400": {
                            "id": "236400",
                            "fields": {
                                "field_qr_horodatage": "15\/10\/2025 10:26",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Impossible, les 2 autres postes sont sur&nbsp;109.232.98.43 et celui-ci la dernière fois&nbsp;92.158.76.157<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "236723": {
                            "id": "236723",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2025 11:11",
                                "field_qr_message": "<p>Salut Iwan,<\/p>\r\n\r\n<p>Tu peux redémarrer<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "236337": {
                            "id": "236337",
                            "fields": {
                                "field_qr_horodatage": "14\/10\/2025 16:47",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Reset OK.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "236363": {
                            "id": "236363",
                            "fields": {
                                "field_qr_horodatage": "15\/10\/2025 09:25",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Poste MAC n°&nbsp;44DBD275EU180, poste Estelle.<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "236385": {
                            "id": "236385",
                            "fields": {
                                "field_qr_horodatage": "15\/10\/2025 10:05",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Les postes sont sur un 4G avec IP fixe :&nbsp;100.70.8.130<\/p>\r\n\r\n<p>Le poste doit être sur la même IP que les deux autres.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "236711": {
                            "id": "236711",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2025 10:47",
                                "field_qr_message": "<p>Bonjour Nico,<\/p>\r\n\r\n<p>Peux tu provisionner sur l'IP suivante stp :&nbsp;100.70.8.130 ?&nbsp;<\/p>\r\n\r\n<p>Il semble qu'il y ait un problème d'IP fixe sur la 4G en place.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "236737": {
                            "id": "236737",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2025 11:32",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>C'est tout bon. Merci !<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-10-17 11:32:20"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "0"
                }
            }
        }
    },
    "329139": {
        "nid": 329139,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 15\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-15 14:22:26",
        "changed": "2025-10-17 09:20:39",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-15 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "236434": {
                    "id": "236434",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline LESCAUX (0298403712). Ligne : Actif Telecom, Fixe, FIXE PLOUGASTEL, 0298446391. Elle demande à ce que la stratégie d'appel actuelle soit inversée. Le poste 2 doit sonner en premier avant de déborder sur le poste d'accueil (Poste 1).<u><strong> Je demande à AT de modifier la strétégie : Poste 2 en premier et débordement sur Poste 1 après 4 sonneries<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/10\/2025 14:19",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236437": {
                    "id": "236437",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2025 14:22",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236467": {
                    "id": "236467",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Caroline LESCOT (0298403712). Depuis quelques minutes seul le poste 2 sonne, le poste 1 ne sonne plus du tout même pas en débordement alors qu'il est bien connecté à la file d'appel.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "15\/10\/2025 15:25",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236468": {
                    "id": "236468",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2025 15:28",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "236470": {
                    "id": "236470",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "15\/10\/2025 15:41",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "236527": {
                    "id": "236527",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2025 10:32",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236529": {
                    "id": "236529",
                    "fields": {
                        "field_description": "<p>AT indique que la configuration est bonne. Je tente d'appeler pour vérifier mais sans succès. Le message de prédécroché n'est plus en place, je demande à AT de vérifier.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2025 10:32",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236557": {
                    "id": "236557",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2025 11:34",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236561": {
                    "id": "236561",
                    "fields": {
                        "field_description": "<p>CT avec Caroline. Elle m'indique que maintenant le psote accueil (poste 1 sonne en premier) et&nbsp; le poste 2 sonne en 2ème. Caroline ne sera disponible qu'à partir de 16h30.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2025 11:47",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236564": {
                    "id": "236564",
                    "fields": {
                        "field_description": "<p>Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2025 11:51",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236567": {
                    "id": "236567",
                    "fields": {
                        "field_description": "<p>Je demande à AT de tout remettre à l'initial. Demander à Caroline de simplement inverser les postes.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2025 11:51",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236615": {
                    "id": "236615",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2025 15:29",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "236667": {
                    "id": "236667",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2025 09:17",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236669": {
                    "id": "236669",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/10\/2025 09:20",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236670": {
                    "id": "236670",
                    "fields": {
                        "field_description": "<p>CT hier avec Caroline. Je lui indique d'intervertir les postes pour eviter les dysfonctionnement liés aux mauvaises manipulations. Cela reviendra au même que le changement de stratégie d'appel dans le systeme.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2025 09:17",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236671": {
                    "id": "236671",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2025 09:20",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[PLOUGASTEL] - CHANGEMENT DE STRATEGIE D'APPEL<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2025 09:17:38"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2025 09:17:38"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "questions_reponses": {
            "329140": {
                "nid": 329140,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 15\/10\/2025 - 15\/10\/2025 - 14:22",
                "author_uid": 26,
                "created": "2025-10-15 14:22:49",
                "changed": "2025-10-17 09:17:26",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 15\/10\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-10-16 11:51:19"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "236471": {
                            "id": "236471",
                            "fields": {
                                "field_qr_horodatage": "15\/10\/2025 15:38",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Je ne m'amuse pas à faire des modifications des files pour le plaisir mdr<\/p>\r\n\r\n<p>C'est pas la touche NPD par hasard ? SI il peut émettre c'est sûr que c'est ça<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "236616": {
                            "id": "236616",
                            "fields": {
                                "field_qr_horodatage": "16\/10\/2025 15:23",
                                "field_qr_message": "<p>ok<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "236436": {
                            "id": "236436",
                            "fields": {
                                "field_qr_horodatage": "15\/10\/2025 14:22",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SEPMG LETOURNEUR ET LAURENDEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[PLOUGASTEL] - CHANGEMENT DE STRATEGIE D'APPEL<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>15\/10\/2025 14:19 - BALBOT Iwan : <\/strong>Appel téléphonique de la part de Caroline LESCAUX (0298403712). Ligne : Actif Telecom, Fixe, FIXE PLOUGASTEL, 0298446391. Elle demande à ce que la stratégie d'appel actuelle soit inversée. Le poste 2 doit sonner en premier avant de déborder sur le poste d'accueil (Poste 1).<u><strong> Je demande à AT de modifier la strétégie : Poste 2 en premier et débordement sur Poste 1 après 4 sonneries<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "236469": {
                            "id": "236469",
                            "fields": {
                                "field_qr_horodatage": "15\/10\/2025 15:28",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Depuis quelques minutes seul le poste 2 sonne, le poste 1 ne sonne plus du tout même pas en débordement alors qu'il est bien connecté à la file d'appel.&nbsp;<\/p>\r\n\r\n<p>As-tu bougé quelque chose?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "236528": {
                            "id": "236528",
                            "fields": {
                                "field_qr_horodatage": "16\/10\/2025 10:31",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Je ne parvient pas à joindre le client pour vérifier. Par contre, le message de prédécroché n'est plus en place, peux tu le remettre stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "236558": {
                            "id": "236558",
                            "fields": {
                                "field_qr_horodatage": "16\/10\/2025 11:33",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>La messagerie ne correspond plus non plus. Peux tu vérifier stp ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "236565": {
                            "id": "236565",
                            "fields": {
                                "field_qr_horodatage": "16\/10\/2025 11:49",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Remets la configuration initiale en place. Je vais demander au client d'inverser les postes. Apparamment, ils ont touché à l'un des postes et ça a tout perturbé<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "236668": {
                            "id": "236668",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2025 09:17",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>J'ai demander d'intervertir les postes.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-10-17 09:17:07"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "329419": {
        "nid": 329419,
        "type": "tache",
        "title": "Tache - OUEST UP - 16\/10\/2025",
        "author_uid": 27,
        "created": "2025-10-16 15:09:50",
        "changed": "2025-10-16 15:09:50",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "236613": {
                    "id": "236613",
                    "fields": {
                        "field_description": "<p>CT avec Yvan qui m'indique qu'il a souvent des appels sur son extension 3CX qui ne lui sont pas destinés et qu'il ne s'agit pas de débordement non plus car pas stipulé comme cela.<\/p>\r\n\r\n<p>Exemple appel du 0757419238 à 14h40 qui est tmbé sur Yvan. Je constate que l'appel a été fait vers la ligne directe 0298532045 qui est affectée à Yvan en tant que ligne directe.<\/p>\r\n\r\n<p>Vu avec Yvan en fait en interne tout le monde pense que la ligne directe&nbsp;0298532045 est celle de Frédéric GUERCI au magasin alors qu'il s'agit de celle d'Yvan. J'ai donc changé l'affectation de la ligne directe et mise celle ci à Frédéric G comme ça Yvan n'aura plus d'appels pour celle ci.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2025 15:04",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236614": {
                    "id": "236614",
                    "fields": {
                        "field_description": "Une notification a été envoyée à EVENNOU Yvan (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2025 15:09",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "OUEST UP"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>CHANGEMENT AFFECTATION LIGNE DIRECTE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/10\/2025 15:04:55"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/10\/2025 15:04:55"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        }
    },
    "329420": {
        "nid": 329420,
        "type": "tache",
        "title": "Tache - S2P - 16\/10\/2025",
        "author_uid": 27,
        "created": "2025-10-16 15:56:06",
        "changed": "2025-10-16 15:56:06",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-16 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-16 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "236626": {
                    "id": "236626",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, FIXE STANDARD (0298418191), 0973441151&nbsp;<\/p>\r\n\r\n<p>Appel de Sylvie pour m'indiquer qu'elle a remarqué que sur horaire de fermeture le SVi ne se déclenche plus.<\/p>\r\n\r\n<p>Je regarde la conf, les horaires d'ouverture ne sont plus en place et il est mentionné dans la règle d'appel entrant que les appels doivent sonner idem sur HO et HF.<\/p>\r\n\r\n<p>Je remet donc les horaires douverture et met en consigne de basculer les appels sur le SVI sur horaires de fermeture et de pause.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "16\/10\/2025 15:49",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236628": {
                    "id": "236628",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE REST Sylvie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "16\/10\/2025 15:56",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "S2P"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SVI SUR HORAIRES FERMETURE PLUS EN PLACE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/10\/2025 15:49:29"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "16\/10\/2025 15:49:29"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        }
    },
    "329431": {
        "nid": 329431,
        "type": "tache",
        "title": "Tache - SELARL LE JEUNE LE BALLER - NGON KESSENG - 17\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-17 09:50:50",
        "changed": "2025-10-17 10:06:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "236676": {
                    "id": "236676",
                    "fields": {
                        "field_description": "<p>Ligne : Coriolis, Fixe, Fixe, 0298930005. CT avec Solange. Elle veut pouvoir mettre un renvoi vers messagerie de façon autonome. Elle n'a pas de touche de raccourcis sur le Yealink T57W de l'accueil<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2025 09:37",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236698": {
                    "id": "236698",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "17\/10\/2025 10:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "236699": {
                    "id": "236699",
                    "fields": {
                        "field_description": "<p>Ajouté en touche 3 et 4<\/p>\r\n\r\n<ul>\r\n\t<li>Renvoi vers messagerie<\/li>\r\n\t<li>Annulation renvoi messagerie<\/li>\r\n<\/ul>\r\n\r\n<p>CT avec Solange afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2025 09:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "236700": {
                    "id": "236700",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE BRAS Gaëlle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2025 10:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SELARL LE JEUNE LE BALLER - NGON KESSENG"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[CARHAIX] - DEMANDE DE TOUCHE DE RENVOI VERS MESSAGERIE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2025 09:59:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2025 09:59:28"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        }
    },
    "329441": {
        "nid": 329441,
        "type": "tache",
        "title": "Tache - Cornouaille RH & Sterlane RH - 17\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-17 11:37:32",
        "changed": "2025-10-20 11:58:02",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-21 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "236743": {
                    "id": "236743",
                    "fields": {
                        "field_description": "<p>CT avec Audrey qui demande un changement de nom de touche sur tous leurs postes, une nouvelle employée arrive lundi.<u><strong> Je demande donc à AT de remplacer la touche \"Kaylah\" par \"Claire\" sur tous les postes de Mellac&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2025 11:34",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236745": {
                    "id": "236745",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2025 11:37",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236785": {
                    "id": "236785",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/10\/2025 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "236844": {
                    "id": "236844",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/10\/2025 11:31",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "236852": {
                    "id": "236852",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par BALBOT Iwan (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/10\/2025 11:57",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236854": {
                    "id": "236854",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "20\/10\/2025 11:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                },
                "236855": {
                    "id": "236855",
                    "fields": {
                        "field_description": "<p>AT me confirme la modification<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "20\/10\/2025 11:57",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "236856": {
                    "id": "236856",
                    "fields": {
                        "field_description": "Une notification a été envoyée à RICHARD Estelle (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "20\/10\/2025 11:58",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "Cornouaille RH & Sterlane RH"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[MELLAC] - CHANGEMENT DE TOUCHES DE POSTES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/10\/2025 11:57:20"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "20\/10\/2025 11:57:20"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "questions_reponses": {
            "329442": {
                "nid": 329442,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - Cornouaille RH &amp; Sterlane RH - 17\/10\/2025 - 17\/10\/2025 - 11:37",
                "author_uid": 26,
                "created": "2025-10-17 11:37:42",
                "changed": "2025-10-20 11:57:06",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - Cornouaille RH & Sterlane RH - 17\/10\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-10-20 00:30:15"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "Cornouaille RH & Sterlane RH"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "236845": {
                            "id": "236845",
                            "fields": {
                                "field_qr_horodatage": "20\/10\/2025 11:29",
                                "field_qr_message": "<p>Iwan,<\/p>\r\n\r\n<p>Fait<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "236744": {
                            "id": "236744",
                            "fields": {
                                "field_qr_horodatage": "17\/10\/2025 11:37",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : CORNOUAILLE RH & STERLANE RH<\/p>\r\n\r\n<p>Objet :&nbsp;<p>[MELLAC] - CHANGEMENT DE TOUCHES DE POSTES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>17\/10\/2025 11:34 - BALBOT Iwan : <\/strong>CT avec Audrey qui demande un changement de nom de touche sur tous leurs postes, une nouvelle employée arrive lundi.<u><strong> Je demande donc à AT de remplacer la touche \"Kaylah\" par \"Claire\" sur tous les postes de Mellac&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        },
                        "236853": {
                            "id": "236853",
                            "fields": {
                                "field_qr_horodatage": "20\/10\/2025 11:56",
                                "field_qr_message": "<p>Merci Nico<\/p>\r\n",
                                "field_qr_m_contact": "Iwan BALBOT"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-10-20 11:56:55"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "329459": {
        "nid": 329459,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 17\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-17 16:48:20",
        "changed": "2025-10-17 16:48:20",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-17 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-17 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "236780": {
                    "id": "236780",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Alexia DUCLOS (0757427218). Vu avec Alexia pour modification des files de plusieurs sites<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "17\/10\/2025 16:39",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "10"
                    }
                },
                "236781": {
                    "id": "236781",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "17\/10\/2025 16:48",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE MODIFICATION DE FILES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2025 16:39:24"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "17\/10\/2025 16:39:24"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        }
    },
    "335874": {
        "nid": 335874,
        "type": "tache",
        "title": "Tache - ALLIANZ OMNES-HENRY  - 21\/10\/2025",
        "author_uid": 7180,
        "created": "2025-10-21 17:34:40",
        "changed": "2025-10-22 09:23:44",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-21 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "237149": {
                    "id": "237149",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Pierre HENRY (0298442063).<br \/>\r\nLigne : Coriolis, Fixe, , 0298443819<\/p>\r\n\r\n<p>Client Allianz Omnes-Henry&nbsp;: demande de renvoi d’appel du <strong>0298443819<\/strong> (agence rue de traverse Brest) vers le <strong>0298442063<\/strong> (agence Georges Clemenceau, Brest), du mercredi à jeudi, retour à la normal dès vendredi matin.<br \/>\r\n<br \/>\r\nRelai fait avec Westelecom. Faire un test d'appel dès demain matin.&nbsp;<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "21\/10\/2025 17:32",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "237167": {
                    "id": "237167",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/10\/2025 09:23",
                        "field_description_auteur": "Yann"
                    }
                },
                "237168": {
                    "id": "237168",
                    "fields": {
                        "field_description": "<p>Test Ok.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2025 09:23",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "237169": {
                    "id": "237169",
                    "fields": {
                        "field_description": "Une notification a été envoyée à TRIDEAU Carole (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/10\/2025 09:23",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "ALLIANZ OMNES-HENRY "
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEMANDE DE RENVOI APPEL VERS AGENCE CLEMENCEAU - BREST&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/10\/2025 09:23:28"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Westelecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/10\/2025 09:23:28"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        }
    },
    "335880": {
        "nid": 335880,
        "type": "tache",
        "title": "Tache - MAIRIE PLONEVEZ DU FAOU - 22\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-22 09:39:13",
        "changed": "2025-10-22 11:51:42",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "237179": {
                    "id": "237179",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Jean Luc LANDRAIN (0678845949). CT avec Jean Luc qui m'indique pouvoir sortir des appels depuis l'extension de la directrice mais pas en recevoir. On vérifie la configuration auprès de Cybera.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2025 09:36",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "237219": {
                    "id": "237219",
                    "fields": {
                        "field_description": "<p>Relance auprès de CYBERA, sachant que pas d'appels entrants le mercredi car école fermée, direct répondeur. Là en l'occurence ça raccroche de suite comme si le répondeur n'était pas actif. CYBERA (Emna) revoit cela de suite.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2025 10:54",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237232": {
                    "id": "237232",
                    "fields": {
                        "field_description": "<p>CT avec Emna de CYBERA, il semble y avoir un souci côté ligne car la conf est ok il y a bien la fermeture du mercredi avec renvoi auto vers le répondeur de la directrice. Eman est sur le sujet.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2025 11:15",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237239": {
                    "id": "237239",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "22\/10\/2025 11:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "237240": {
                    "id": "237240",
                    "fields": {
                        "field_description": "<p>C'est ok souci réglé je tombe bien sur le répondeur.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2025 11:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237241": {
                    "id": "237241",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LANDRAIN Jean Luc (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/10\/2025 11:51",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "MAIRIE PLONEVEZ DU FAOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[ECOLE] - APPELS ENTRANTS NON SIGNALES SUR EXTENSION DE LA DIRECTRICE<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/10\/2025 11:51:02"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/10\/2025 11:51:02"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        }
    },
    "335889": {
        "nid": 335889,
        "type": "tache",
        "title": "Tache - TEVA - 22\/10\/2025",
        "author_uid": 7180,
        "created": "2025-10-22 10:48:09",
        "changed": "2025-10-22 10:48:09",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-22 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "237216": {
                    "id": "237216",
                    "fields": {
                        "field_description": "<p>Echange avec Lelie Robillard, qui demande en cas d'absence d'Amelie Cain, à ce que le poste d'Anne prenne le relai, afin d'éviter les aller-retour dans les bureaux.&nbsp;<br \/>\r\n<br \/>\r\nMise en place d'un transfert d'appel vers le poste d'ANNE (extension 1111) en cas de statut absent.&nbsp;<br \/>\r\nJ'en informe Lelie que la modification a été effectué.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2025 10:41",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "237217": {
                    "id": "237217",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE PAPE Anne (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/10\/2025 10:48",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "TEVA"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>MISE EN PLACE TRANSFERT APPEL EN CAS D'ABSENCE : AMELIE 1114<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/10\/2025 10:41:06"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "22\/10\/2025 10:41:06"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        }
    },
    "335890": {
        "nid": 335890,
        "type": "tache",
        "title": "Tache - GAUTHIER DIFFUSION - 22\/10\/2025",
        "author_uid": 27,
        "created": "2025-10-22 10:59:20",
        "changed": "2025-10-23 12:07:53",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-22 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "237222": {
                    "id": "237222",
                    "fields": {
                        "field_description": "<p><u><strong>Le débordement ne semble pas configuré<\/strong><\/u> malgré la porta du 20\/10.<\/p>\r\n\r\n<p>A savoir : 3 Sonneries sur STANDARD puis débordement sur les DECT pendant 3 sonneries aussi puis répondeur du poste STANDARD&nbsp;<\/p>\r\n\r\n<p>Je fais remonter cela à ACTIF TELECOM.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "22\/10\/2025 10:57",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237224": {
                    "id": "237224",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "22\/10\/2025 10:59",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "237298": {
                    "id": "237298",
                    "fields": {
                        "field_description": "Une relance a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2025 00:30",
                        "field_description_auteur": "anon0"
                    }
                },
                "237299": {
                    "id": "237299",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2025 08:58",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "237361": {
                    "id": "237361",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Nathalie LARROQUE (0562054208) afin de l'en informer.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2025 10:55",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237362": {
                    "id": "237362",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2025 11:01",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "237377": {
                    "id": "237377",
                    "fields": {
                        "field_description": "<p>Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2025 11:56",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "237388": {
                    "id": "237388",
                    "fields": {
                        "field_description": "<p>Appel téléphonique à Nathalie LARROQUE (0562054208). C'est ok.<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2025 12:06",
                        "field_description_auteur": "L'HELGOUARC'H Julie",
                        "field_temps_passe": "5"
                    }
                },
                "237389": {
                    "id": "237389",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par L'HELGOUARC'H Julie (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2025 12:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "237391": {
                    "id": "237391",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/10\/2025 12:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                },
                "237392": {
                    "id": "237392",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LARROQUE Nathalie (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2025 12:07",
                        "field_description_auteur": "L'HELGOUARC'H Julie"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "GAUTHIER DIFFUSION"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>DEBORDEMENT PAS OK SUR POSTES FIXES<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/10\/2025 12:07:49"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/10\/2025 12:07:49"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "questions_reponses": {
            "335891": {
                "nid": 335891,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - GAUTHIER DIFFUSION - 22\/10\/2025 - 22\/10\/2025 - 10:59",
                "author_uid": 26,
                "created": "2025-10-22 10:59:35",
                "changed": "2025-10-23 12:07:41",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - GAUTHIER DIFFUSION - 22\/10\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-10-23 11:01:50"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "GAUTHIER DIFFUSION"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "237300": {
                            "id": "237300",
                            "fields": {
                                "field_qr_horodatage": "23\/10\/2025 08:56",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>Il y avait une coquille effectivement, c'est corrigé<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        },
                        "237378": {
                            "id": "237378",
                            "fields": {
                                "field_qr_horodatage": "23\/10\/2025 11:55",
                                "field_qr_message": "<p>Julie,<\/p>\r\n\r\n<p>C'est ok désolé j'avais paramétré en file.<\/p>\r\n\r\n<p>@+<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "237223": {
                            "id": "237223",
                            "fields": {
                                "field_qr_horodatage": "22\/10\/2025 10:59",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : GAUTHIER DIFFUSION<\/p>\r\n\r\n<p>Objet :&nbsp;<p>DEBORDEMENT PAS OK SUR POSTES FIXES<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>22\/10\/2025 10:57 - L'HELGOUARC'H Julie : <\/strong><u><strong>Le débordement ne semble pas configuré<\/strong><\/u> malgré la porta du 20\/10.<br\/>\r\n\r\nA savoir : 3 Sonneries sur STANDARD puis débordement sur les DECT pendant 3 sonneries aussi puis répondeur du poste STANDARD&nbsp;<br\/>\r\n\r\nJe fais remonter cela à ACTIF TELECOM.<br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "237363": {
                            "id": "237363",
                            "fields": {
                                "field_qr_horodatage": "23\/10\/2025 11:01",
                                "field_qr_message": "<p>Nico,<\/p>\r\n\r\n<p>Test d'appel fait à l'instant, débordement à l'heure actuelle uniquement sur le DECT de Jessy et non les 3 DECT en même temps;<\/p>\r\n\r\n<p>Peux tu revoir cela ?<\/p>\r\n\r\n<p>Merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        },
                        "237390": {
                            "id": "237390",
                            "fields": {
                                "field_qr_horodatage": "23\/10\/2025 12:07",
                                "field_qr_message": "<p>C'est ok cette fois ci, merci !<\/p>\r\n",
                                "field_qr_m_contact": "L'HELGOUARC'H Julie"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-10-23 12:07:32"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    },
    "335916": {
        "nid": 335916,
        "type": "tache",
        "title": "Tache - URBATYS - 23\/10\/2025",
        "author_uid": 7180,
        "created": "2025-10-23 10:19:04",
        "changed": "2025-10-23 10:46:57",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-23 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-23 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "237339": {
                    "id": "237339",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Viviane PRAT (0298900493).<br \/>\r\n<br \/>\r\nLe boitier SBC semble déconnecté, tout les postes fixes sont HS, Coriolis est prévenu et va joindre Mme Pratt pour rédemmarer ce boitier.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2025 10:14",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "237349": {
                    "id": "237349",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "23\/10\/2025 10:46",
                        "field_description_auteur": "Yann"
                    }
                },
                "237350": {
                    "id": "237350",
                    "fields": {
                        "field_description": "<p>Retour à la normal après redémarrage du boitier.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "23\/10\/2025 10:46",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "10"
                    }
                },
                "237351": {
                    "id": "237351",
                    "fields": {
                        "field_description": "Une notification a été envoyée à PRAT Viviane (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "23\/10\/2025 10:46",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "URBATYS"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>SBC HS - SITE QUIMPER&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "1"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/10\/2025 10:46:18"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "23\/10\/2025 10:46:18"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        }
    },
    "336123": {
        "nid": 336123,
        "type": "tache",
        "title": "Tache - FUNE BRETAGNE - 28\/10\/2025",
        "author_uid": 7180,
        "created": "2025-10-28 09:33:08",
        "changed": "2025-10-28 09:33:08",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-28 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-28 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "237946": {
                    "id": "237946",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Loudeac (0296281740).<br \/>\r\n<br \/>\r\nDemande de QR code pour réinstallation de l'application 3cx sur mobile. Transmis ce matin à 9h30.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "28\/10\/2025 09:28",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "237947": {
                    "id": "237947",
                    "fields": {
                        "field_description": "Une notification a été envoyée à DUCLOS Alexia (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "28\/10\/2025 09:33",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "FUNE BRETAGNE"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>QR CODE EXTENSION : 1004 - BESSON JULIE&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/10\/2025 09:28:50"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Coriolis"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "28\/10\/2025 09:28:50"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe et Internet"
        }
    },
    "336192": {
        "nid": 336192,
        "type": "tache",
        "title": "Tache - BODADOU - 29\/10\/2025",
        "author_uid": 6406,
        "created": "2025-10-29 09:43:36",
        "changed": "2025-10-29 09:43:36",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-29 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-29 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "238134": {
                    "id": "238134",
                    "fields": {
                        "field_description": "<p>Ligne : Cybera, Fixe, Kerne paysages Fouesnant, 0298561929. Mail de Steven pour demander de remplacer le nom de Béatrice COURTOIS par Rebecca JOUAN sur 3CX. Modification OK ce jour.&nbsp;<\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "29\/10\/2025 09:42",
                        "field_description_auteur": "Iwan BALBOT",
                        "field_temps_passe": "5"
                    }
                },
                "238136": {
                    "id": "238136",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LE COZ Steven (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "29\/10\/2025 09:43",
                        "field_description_auteur": "Iwan BALBOT"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "BODADOU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>[KPF] - MODIFICATION NOM UTILISATEUR<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/10\/2025 09:42:13"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Cybera"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_ids": {
            "name": "Entités liées IDs",
            "type": "text",
            "value": ""
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "0"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "29\/10\/2025 09:42:13"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        }
    },
    "337485": {
        "nid": 337485,
        "type": "tache",
        "title": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 31\/10\/2025",
        "author_uid": 7180,
        "created": "2025-10-31 11:58:10",
        "changed": "2025-10-31 15:22:03",
        "field_tache_priorite": {
            "name": "Priorité",
            "type": "taxonomy_term_reference",
            "value": "Normale"
        },
        "field_tache_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "field_tache_etat": {
            "name": "Etat",
            "type": "taxonomy_term_reference",
            "value": "Finie"
        },
        "field_tache_echeance": {
            "name": "Prochaine action",
            "type": "datetime",
            "value": "2025-10-31 00:00:00"
        },
        "field_client": {
            "name": "Contact",
            "type": "entityreference",
            "value": ""
        },
        "field_debut": {
            "name": "Début",
            "type": "datetime",
            "value": "2025-10-31 00:00:00"
        },
        "field_descriptions": {
            "name": "Descriptions",
            "type": "field_collection",
            "value": {
                "238618": {
                    "id": "238618",
                    "fields": {
                        "field_description": "<p>Appel téléphonique de la part de Antony LAURENDEAU (0298403712).<br \/>\r\nLigne : Actif Telecom, Fixe, FIXE PLOUGASTEL, 0298446391<br \/>\r\n<br \/>\r\nDemande à ce qu'un transfert soit mis en place pour cette après midi uniquement. La personne mettant en place la manipulation est absente, et n'est pas à l'aise avec la mise en place.&nbsp;<br \/>\r\n<br \/>\r\n<u><strong>Nico, peux tu transférer les appels de l'agence de plougastel 0298446391 vers l'agence de Brest&nbsp;0298464294, uniquement pour cette après-midi. Retour à la normal dès lundi. Merci !&nbsp;<\/strong><\/u><\/p>\r\n",
                        "field_description_type": "Manuelle",
                        "field_description_horodatage": "31\/10\/2025 11:54",
                        "field_description_auteur": "Yann",
                        "field_temps_passe": "5"
                    }
                },
                "238621": {
                    "id": "238621",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Tâches - Paramétrage - Opérateur).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2025 11:58",
                        "field_description_auteur": "Yann"
                    }
                },
                "238638": {
                    "id": "238638",
                    "fields": {
                        "field_description": "Une réponse a été apportée par Delobelle Nicolas (Q\/R - Réponse ).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2025 12:08",
                        "field_description_auteur": "DELOBELLE Nicolas"
                    }
                },
                "238650": {
                    "id": "238650",
                    "fields": {
                        "field_description": "Une question a été envoyée à Delobelle Nicolas (Q\/R - Question libre).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2025 15:21",
                        "field_description_auteur": "Yann"
                    }
                },
                "238652": {
                    "id": "238652",
                    "fields": {
                        "field_description": "<p>Une question\/réponse a été cloturée par CHASSIER Yann (Q\/R - Clôture).<\/p>\r\n",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2025 15:21",
                        "field_description_auteur": "Yann"
                    }
                },
                "238653": {
                    "id": "238653",
                    "fields": {
                        "field_description": "Passage à l'état \"Finie\"",
                        "field_description_type": "Changement d'état",
                        "field_description_horodatage": "31\/10\/2025 15:22",
                        "field_description_auteur": "Yann"
                    }
                },
                "238654": {
                    "id": "238654",
                    "fields": {
                        "field_description": "Une notification a été envoyée à LETOURNEUR Emmanuel  (Notification - Tâche - Clôture).",
                        "field_description_type": "Notification",
                        "field_description_horodatage": "31\/10\/2025 15:22",
                        "field_description_auteur": "Yann"
                    }
                }
            }
        },
        "field_compte_client": {
            "name": "Compte Client",
            "type": "entityreference",
            "value": "SEPMG LETOURNEUR ET LAURENDEAU"
        },
        "field_objet": {
            "name": "Objet",
            "type": "text_long",
            "value": "<p>TRANSFERT APPEL VERS AGENCE DE BREST&nbsp;<\/p>\r\n"
        },
        "field_urgent": {
            "name": "Urgent",
            "type": "list_boolean",
            "value": "0"
        },
        "field_responsable": {
            "name": "Responsable",
            "type": "entityreference",
            "value": ""
        },
        "field_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/10\/2025 15:21:59"
        },
        "field_liste_operateur": {
            "name": "Opérateur",
            "type": "taxonomy_term_reference",
            "value": "Actif Telecom"
        },
        "field_descr_type": {
            "name": "Type",
            "type": "taxonomy_term_reference",
            "value": "Manuelle"
        },
        "field_entites_liees_fc": {
            "name": "Entités liées",
            "type": "field_collection"
        },
        "field_important": {
            "name": "Important",
            "type": "list_boolean",
            "value": "1"
        },
        "field_type_texte": {
            "name": "Type texte",
            "type": "text",
            "value": "Paramétrage"
        },
        "field_nci_horodatage": {
            "name": "Horodatage",
            "type": "text",
            "value": "31\/10\/2025 15:21:59"
        },
        "field_ligne_type": {
            "name": "Type de parc",
            "type": "taxonomy_term_reference",
            "value": "Fixe"
        },
        "questions_reponses": {
            "337486": {
                "nid": 337486,
                "type": "question_reponse",
                "title": "Question Réponse - Tache - SEPMG LETOURNEUR ET LAURENDEAU - 31\/10\/2025 - 31\/10\/2025 - 11:58",
                "author_uid": 26,
                "created": "2025-10-31 11:58:24",
                "changed": "2025-10-31 15:21:54",
                "field_entite_liee": {
                    "name": "Entité liée",
                    "type": "entityreference",
                    "value": "Tache - SEPMG LETOURNEUR ET LAURENDEAU - 31\/10\/2025"
                },
                "field_qr_contact": {
                    "name": "Type de contact",
                    "type": "list_text",
                    "value": "roc"
                },
                "field_modele_de_demande": {
                    "name": "Modèle de demande",
                    "type": "entityreference",
                    "value": "Q\/R - Tâches - Paramétrage - Opérateur"
                },
                "field_qr_dernier_mail": {
                    "name": "Dernier mail (question)",
                    "type": "datetime",
                    "value": "2025-10-31 15:21:30"
                },
                "field_qr_etat": {
                    "name": "Etat",
                    "type": "workflow"
                },
                "field_demandeur": {
                    "name": "Demandeur",
                    "type": "entityreference",
                    "value": ""
                },
                "field_contact": {
                    "name": "Contact",
                    "type": "entityreference",
                    "value": ""
                },
                "field_compte_client": {
                    "name": "Compte Client",
                    "type": "entityreference",
                    "value": "SEPMG LETOURNEUR ET LAURENDEAU"
                },
                "field_qr_reponses": {
                    "name": "Réponses",
                    "type": "field_collection",
                    "value": {
                        "238639": {
                            "id": "238639",
                            "fields": {
                                "field_qr_horodatage": "31\/10\/2025 12:04",
                                "field_qr_message": "<p>Salut Yann,<\/p>\r\n\r\n<p>Je veux bien mais je n'ai pas ce numéro en stock&nbsp;0298446391, j'ai le&nbsp;0298403712 à Plougastel donc j'ai fait le renvoi depuis ce numéro<\/p>\r\n\r\n<p>Merci<\/p>\r\n",
                                "field_qr_m_contact": "DELOBELLE Nicolas"
                            }
                        }
                    }
                },
                "field_qr_questions": {
                    "name": "Questions",
                    "type": "field_collection",
                    "value": {
                        "238620": {
                            "id": "238620",
                            "fields": {
                                "field_qr_horodatage": "31\/10\/2025 11:58",
                                "field_qr_message": "<p>Type de Demande : PARAMÉTRAGE<\/p>\r\n\r\n<p>Société concerné : SEPMG LETOURNEUR ET LAURENDEAU<\/p>\r\n\r\n<p>Objet :&nbsp;<p>TRANSFERT APPEL VERS AGENCE DE BREST&nbsp;<\/p>\r\n<\/p>\r\n\r\n<p>Voici les&nbsp;dernières informations de cette tâche :<\/p>\r\n\r\n<p><p><strong>Dernière(s) description(s)<\/strong><\/p><ul><li><strong>31\/10\/2025 11:54 - CHASSIER Yann : <\/strong>Appel téléphonique de la part de Antony LAURENDEAU (0298403712).<br \/>\r\nLigne : Actif Telecom, Fixe, FIXE PLOUGASTEL, 0298446391<br \/>\r\n<br \/>\r\nDemande à ce qu'un transfert soit mis en place pour cette après midi uniquement. La personne mettant en place la manipulation est absente, et n'est pas à l'aise avec la mise en place.&nbsp;<br \/>\r\n<br \/>\r\n<u><strong>Nico, peux tu transférer les appels de l'agence de plougastel 0298446391 vers l'agence de Brest&nbsp;0298464294, uniquement pour cette après-midi. Retour à la normal dès lundi. Merci !&nbsp;<\/strong><\/u><br\/>\r\n<\/li><\/ul><\/p>\r\n\r\n<p>Vous trouverez notre question en gras et soulignée dans le(s) dernière(s) descriptions(s).<\/p>\r\n\r\n<p>Pourriez-vous me faire un retour sur cette demande ?<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        },
                        "238651": {
                            "id": "238651",
                            "fields": {
                                "field_qr_horodatage": "31\/10\/2025 15:21",
                                "field_qr_message": "<p>Ok merci Nico.&nbsp;<\/p>\r\n",
                                "field_qr_m_contact": "Yann"
                            }
                        }
                    }
                },
                "field_qr_horodatage_txt": {
                    "name": "Horodatage",
                    "type": "text",
                    "value": "2025-10-31 15:21:51"
                },
                "field_delai_relance": {
                    "name": "Délai de relance (mail)",
                    "type": "number_integer",
                    "value": "1"
                },
                "field_qr_compteur_relance": {
                    "name": "Compteur de relance",
                    "type": "number_integer",
                    "value": "0"
                },
                "field_qr_echange": {
                    "name": "Echange",
                    "type": "list_boolean",
                    "value": "1"
                },
                "field_qr_en_traitement": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_en_traitement_c": {
                    "name": "En traitement",
                    "type": "list_boolean",
                    "value": "0"
                },
                "field_qr_message_m_email": {
                    "name": "Premier message (modele email)",
                    "type": "list_boolean",
                    "value": "1"
                }
            }
        }
    }
}